6 jobs found

Ecommerce Director Retail Group London Competitive Salary + Bonus + Benefits We're partnering with a dynamic, multi-brand retail group entering an exciting phase of growth and transformation. As part of this journey, we're looking to appoint an Ecommerce Director to lead and accelerate their digital performance. This is a pivotal, board-facing role with full ownership of ecommerce strategy, trading, and execution across multiple channels and brands. The Role You'll take end-to-end responsibility for the ecommerce function, driving revenue, profitability, and customer experience. This is not a "keep the lights on" role, this is about step-change growth. Key responsibilities include: Defining and delivering the ecommerce and digital trading strategy Owning P&L performance, budgets, and forecasting Leading online trading, merchandising, and optimisation Driving conversion, AOV, and customer acquisition/retention Collaborating with Marketing on performance marketing, CRM, and brand campaigns Overseeing UX/UI, platform development, and digital roadmap Building and leading a high-performing ecommerce team Partnering with senior stakeholders across Retail, Buying, and Operations About You Proven track record in a senior ecommerce leadership role within retail or consumer Strong commercial operator comfortable owning numbers, not just narrative Experience scaling online revenue in a multi-channel environment Deep understanding of digital marketing, trading, and customer journey optimisation Comfortable operating at pace in a changing, growth-focused business A natural leader who can bring clarity, energy, and direction Why Join? Opportunity to shape and lead the digital growth agenda of a well-backed retail group Real autonomy and visibility at exec/board level A business that is investing properly in people, platform, and performance BH35244

Ecommerce Trading Manager A British design, & heritage style brand that embraces British heritage design, responsible sourcing, and timeless style are recruiting for an eCommerce Trading Manager who will lead the online trading performance the brand The role will be pivotal in driving profitable growth, optimising site performance, and delivering outstanding customer experiences that reflect the brand's values and personality. The role will lead the eCommerce trading team to ensure the brands digital channel is performing to its full potential - from launch planning and conversion optimisation to promotional execution and trading insight. Shopify experience is a must here Key Responsibilities Trading & Commercial Performance Lead group eCommerce trading strategy, driving sales, profit, and growth across the dedicated brands. Oversee daily and weekly performance, ensuring sales, AOV, and margin targets are met. Plan and execute trading calendars, promotions, and launches with brand and merchandising teams. Work closely with the merchandising team on stock and pricing to maximise availability and protect brand integrity. Optimise DTC and third-party channels for performance and profitability. Drive global trading strategies, tailoring creative and communications to each market. Customer Experience & Optimisation Champion continuous improvement in CRO, UX, and on-site merchandising. Ensure storytelling and product presentation reflect each brand authentically. Partner with tech and ops to maintain seamless site performance. Use data and insights to enhance conversion, engagement, and retention. Work with the brand ecommerce teams to develop SEO strategy, across traditional search engines and AI platforms. Leadership & Collaboration Lead and develop a high-performing trading team across the brand. Align with Marketing, CRM, Merchandising, Product and Performance teams to connect traffic and conversion goals. Drive collaboration and continuous improvement across all eCommerce functions. Reporting & Insight Own trading reports and dashboards, translating data into actionable growth plans. Share digital retail insights and trends to guide innovation and strategy. Assess, maintain and promote social and environmental performance throughout the Team in line with the company's Corporate, Social, Responsibility (CSR) Policy, Values and Mission Skils & Experience Proven success in senior online trading or commercial roles. Strong fashion retail background, ideally within premium or sustainable brands. Experience managing multi-brand or multi-site operations. Advanced analytical skills with GA4 and trading dashboards. BH35774

The Role: We are recruiting on behalf of a well-established, award-winning business based just outside of Cambridge. Our client is a market leader in their sector, working with a range of businesses with household names, and they are looking for an experienced Ecommerce Executive to join their growing team following an internal promotion. This is a permanent, office-based position in a purpose-built, modern facility with outstanding on-site amenities. You will take ownership of day-to-day ecommerce trading operations across one or more DTC websites, working closely with marketing and operations to drive performance, improve the customer experience, and support the commercial strategy of a business with a genuine reputation for excellence in its field. Main Responsibilities: Develop strategic sales plans each period and track key performance metrics including conversion rates, average order value, and website traffic Monitor sales performance and adjust buying decisions to optimise inventory turnover and reduce dead stock Oversee website content strategy and daily operations, ensuring product listings and merchandising are accurate and aligned with brand guidelines Collaborate with the marketing team to manage product uploads, digital content, and conversion rate optimisation Manage the scheduling and publishing of digital promotional calendars in line with campaigns and seasonal priorities Coordinate with operations and customer service teams to support an exceptional end-to-end customer experience Skills/Experience: 2 to 3 years of experience in a similar ecommerce role, ideally within a direct-to-consumer (B2C) environment Strong commercial awareness and understanding of online customer behaviour and performance indicators Working knowledge of SEO and experience implementing content updates to improve rankings Confident using Shopify or a comparable CMS, alongside tools such as Google Analytics Excellent attention to detail with strong communication and organisational skills A proactive, collaborative approach with a genuine interest in digital trends Salary & Working Hours: Competitive salary, dependent on experience. Full-time, hybrid working on offer, Monday to Friday. Benefits: Contributory pension up to 6% Death in service cover 25 days annual leave Staff discount Free on-site parking Company social events

Ecommerce Trading Manager Location: Brighton (prime location) 50-55k + Great Benefits 4 day working week! Zachary Daniels Recruitment is proud to be partnering with a forward-thinking, purpose-led retail brand to recruit an Ecommerce Trading Manager. This is a fantastic opportunity to join a growing direct-to-consumer business where data, customer insight, and digital performance are central to success. This role sits at the heart of the digital function, combining ecommerce trading, analytics, and CRO. You will take ownership of onsite performance, using data to understand customer behaviour and drive improvements across ecommerce, digital marketing, and CRM. The Role: Working closely with the Head of Ecommerce and wider digital teams, you will play a key role in shaping online growth through both strategic insight and hands-on delivery. Key responsibilities include: Owning ecommerce analytics and translating data into clear, actionable insights Analysing customer behaviour across web and app to identify opportunities for growth Developing and applying segmentation strategies to improve targeting and personalisation Leading the CRO strategy, including A/B and multivariate testing Using tools such as GA4, heatmaps, and session recordings to identify friction points Managing day-to-day trading performance, including campaigns, product launches, and onsite merchandising Monitoring and reporting on key KPIs such as conversion, AOV, traffic, and revenue Collaborating cross-functionally with Digital Marketing and CRM teams to improve performance About You: 5+ years' experience in ecommerce, analytics, or a similar hybrid role within a DTC or retail environment Proven ability to turn data into insights that drive commercial performance Strong understanding of customer behaviour, segmentation, and personalisation Experience with tools such as GA4, Shopify analytics, and testing platforms Comfortable working across multiple teams and influencing stakeholders Commercially minded with a strong understanding of performance drivers Clear and confident communicator, able to simplify complex data Highly organised, proactive, and able to manage competing priorities Passionate about customer experience and continuous improvement What's in it for you: Opportunity to play a key role in a growing ecommerce function A collaborative, fast-paced and creative working environment Flexible 4-day working week Competitive benefits package including healthcare, staff discount and additional perks Modern office environment in Brighton Zachary Daniels is proud to be representing this opportunity. For more information or to apply, please get in touch. BH35953

Ecommerce Trading Manager Location: Brighton (prime location) 50-55k + Great Benefits Zachary Daniels Recruitment is proud to be partnering with a forward-thinking, purpose-led retail brand to recruit an Ecommerce Trading Manager. This is a fantastic opportunity to join a growing direct-to-consumer business where data, customer insight, and digital performance are central to success. This role sits at the heart of the digital function, combining ecommerce trading, analytics, and CRO. You will take ownership of onsite performance, using data to understand customer behaviour and drive improvements across ecommerce, digital marketing, and CRM. The Role: Working closely with the Head of Ecommerce and wider digital teams, you will play a key role in shaping online growth through both strategic insight and hands-on delivery. Key responsibilities include: Owning ecommerce analytics and translating data into clear, actionable insights Analysing customer behaviour across web and app to identify opportunities for growth Developing and applying segmentation strategies to improve targeting and personalisation Leading the CRO strategy, including A/B and multivariate testing Using tools such as GA4, heatmaps, and session recordings to identify friction points Managing day-to-day trading performance, including campaigns, product launches, and onsite merchandising Monitoring and reporting on key KPIs such as conversion, AOV, traffic, and revenue Collaborating cross-functionally with Digital Marketing and CRM teams to improve performance About You: 5+ years' experience in ecommerce, analytics, or a similar hybrid role within a DTC or retail environment Proven ability to turn data into insights that drive commercial performance Strong understanding of customer behaviour, segmentation, and personalisation Experience with tools such as GA4, Shopify analytics, and testing platforms Comfortable working across multiple teams and influencing stakeholders Commercially minded with a strong understanding of performance drivers Clear and confident communicator, able to simplify complex data Highly organised, proactive, and able to manage competing priorities Passionate about customer experience and continuous improvement What's in it for you: Opportunity to play a key role in a growing ecommerce function A collaborative, fast-paced and creative working environment Flexible 4-day working week Competitive benefits package including healthcare, staff discount and additional perks Modern office environment in Brighton Zachary Daniels is proud to be representing this opportunity. For more information or to apply, please get in touch. BH35953