Company Description We are the ROI agency, apositionwe haveproudlyheld trueto since 2005. Our more than 6,000specialistsacross95marketsofferunparalleledcapabilitiesinMedia,Data,Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients'businesses. Over the years, we have evolved our definitionof ROI, as it has changed with the ever- complicatedcommunicationslandscape.ROI isnolongersimplyaboutthemost efficient planning, buying and reporting of media. Yes,ROIisaboutdeliveringReturnonInvestment;butit'salsoaboutgoingbeyondtodelivera ReturnonImaginationandmoreintegratedexperiencesthatinspireGrowth.Top-linegrowth forourclients'businesses,growthforourpeopleandgrowthforourculture. Poweredbyourbest-in-classproprietarytoolsanddata,ourworkspansthefullspectrumof media communications, from analytics, data and technology to performance marketing, content and superior trading. ThisbreadthmeanswedeliverInsightthatliesattheintersectionofconsumer,category,and brand, attributing every budget to stronger business outcomes. Itmeanswedelivermorecreativemediasolutionsthatbringtogetherbest-in-classstrategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients. Itmeansweadoptnewdataanalyticsandvalueoptimisationtechniqueswhilebuilding relationshipswithsomeoftheworld'smostexcitingstart-ups.Weleverageover30yearsof media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward-thinking and accountable to our clients. AtZenith,weultimatelyseekoutamoremeaningfulkindofROI. Ouruniquewayofthinking inspiresgrowth for some of theworld'sleadingbrands,includingCoty,Electrolux,Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt,TikTok and Verizon. Job Description The Retail Media Associate Director will lead the strategic development and execution of retail media campaigns across multiple platforms, overseeing a team dedicated to driving eCommerce success for our clients. This role requires a seasoned professional with strong leadership skills, a deep understanding of retail marketing strategies, and the ability to foster client relationships while achieving revenue targets. Responsibilities Strategic Leadership: Develop and execute comprehensive client account growth strategies Provide strategic direction and oversee the optimisation of campaign activations on platforms such as Amazon Advertising, Walmart and Citrus Ad. Client Management: Cultivate and maintain strong client relationships through proactive communication and exceptional service delivery. Facilitate regular calls and meetings with local clients to ensure alignment on campaign objectives and KPIs. Act as a point of contact for client escalations and issue resolution, ensuring timely and effective solutions. Team Leadership and Development: Mentor, coach, and lead a team of account managers and specialists in eCommerce strategies and campaign optimisation within the UK and Offshore teams. Foster a collaborative team environment that encourages knowledge sharing and professional growth. Conduct performance evaluations and provide ongoing feedback to team members to ensure continuous improvement. Campaign Management and Optimisation: Implement quality assurance processes to maintain campaign accuracy and effectiveness. Monitor campaign performance metrics and KPIs, providing actionable insights and improvement plans where necessary. Collaborate with cross-functional teams within the agency to integrate digital marketing strategies and ensure cohesive client solutions. Financial Management: Oversee smooth billing processes for client accounts. Monitor budgets and expenditures, ensuring campaigns are delivered within financial parameters and optimising spend for maximum ROI. Industry Engagement and Partnerships: Engage with key retail and technology partners to explore collaboration opportunities and stay abreast of industry trends. Qualifications We are seeking an enthusiastic and entrepreneurial candidate who thrives in dynamic environments. This role presents an exciting opportunity to join a young and vibrant agency environment, working on high-profile multi-million budget accounts within the retail media sector. Experience within retail media and/or agency environments, with at least 2 years of hands-on experience with Amazon Search (DSP not necessary but good to have). Pacvue knowledge would be desired but not necessary. Proven success in managing large accounts, ideally within an agency setting. Strong understanding of search and Amazon Advertising strategies, including knowledge of other digital media channels, attribution models, conversion rate optimization, "retail readiness," and consumer behavior. Excellent communication and presentation skills, with the ability to manage internal and external stakeholders at all levels. Experience in managing direct reports and fostering a collaborative team environment. Strategic mindset with the ability to set and achieve goals for teams, as well as shape and execute innovation roadmaps. Advanced proficiency in Microsoft Excel and PowerPoint for data analysis and reporting purposes. Preferred certifications or experience with Amazon Advertising Foundations, Sponsored Ads Foundations, Amazon Vendor Central, Amazon Brand Analytics, Amazon DSP, Epsilon Retail Media, Criteo, or other retailer-specific platforms would be a bonus. Additional Information Zenith Internationalhas fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlanswe also offer; WORK YOUR WORLDopportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS- Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIESWe provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP&BIRTHDAY DAY OFFYou are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTSThis includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of ourbenefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Feb 02, 2026
Full time
Company Description We are the ROI agency, apositionwe haveproudlyheld trueto since 2005. Our more than 6,000specialistsacross95marketsofferunparalleledcapabilitiesinMedia,Data,Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients'businesses. Over the years, we have evolved our definitionof ROI, as it has changed with the ever- complicatedcommunicationslandscape.ROI isnolongersimplyaboutthemost efficient planning, buying and reporting of media. Yes,ROIisaboutdeliveringReturnonInvestment;butit'salsoaboutgoingbeyondtodelivera ReturnonImaginationandmoreintegratedexperiencesthatinspireGrowth.Top-linegrowth forourclients'businesses,growthforourpeopleandgrowthforourculture. Poweredbyourbest-in-classproprietarytoolsanddata,ourworkspansthefullspectrumof media communications, from analytics, data and technology to performance marketing, content and superior trading. ThisbreadthmeanswedeliverInsightthatliesattheintersectionofconsumer,category,and brand, attributing every budget to stronger business outcomes. Itmeanswedelivermorecreativemediasolutionsthatbringtogetherbest-in-classstrategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients. Itmeansweadoptnewdataanalyticsandvalueoptimisationtechniqueswhilebuilding relationshipswithsomeoftheworld'smostexcitingstart-ups.Weleverageover30yearsof media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward-thinking and accountable to our clients. AtZenith,weultimatelyseekoutamoremeaningfulkindofROI. Ouruniquewayofthinking inspiresgrowth for some of theworld'sleadingbrands,includingCoty,Electrolux,Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt,TikTok and Verizon. Job Description The Retail Media Associate Director will lead the strategic development and execution of retail media campaigns across multiple platforms, overseeing a team dedicated to driving eCommerce success for our clients. This role requires a seasoned professional with strong leadership skills, a deep understanding of retail marketing strategies, and the ability to foster client relationships while achieving revenue targets. Responsibilities Strategic Leadership: Develop and execute comprehensive client account growth strategies Provide strategic direction and oversee the optimisation of campaign activations on platforms such as Amazon Advertising, Walmart and Citrus Ad. Client Management: Cultivate and maintain strong client relationships through proactive communication and exceptional service delivery. Facilitate regular calls and meetings with local clients to ensure alignment on campaign objectives and KPIs. Act as a point of contact for client escalations and issue resolution, ensuring timely and effective solutions. Team Leadership and Development: Mentor, coach, and lead a team of account managers and specialists in eCommerce strategies and campaign optimisation within the UK and Offshore teams. Foster a collaborative team environment that encourages knowledge sharing and professional growth. Conduct performance evaluations and provide ongoing feedback to team members to ensure continuous improvement. Campaign Management and Optimisation: Implement quality assurance processes to maintain campaign accuracy and effectiveness. Monitor campaign performance metrics and KPIs, providing actionable insights and improvement plans where necessary. Collaborate with cross-functional teams within the agency to integrate digital marketing strategies and ensure cohesive client solutions. Financial Management: Oversee smooth billing processes for client accounts. Monitor budgets and expenditures, ensuring campaigns are delivered within financial parameters and optimising spend for maximum ROI. Industry Engagement and Partnerships: Engage with key retail and technology partners to explore collaboration opportunities and stay abreast of industry trends. Qualifications We are seeking an enthusiastic and entrepreneurial candidate who thrives in dynamic environments. This role presents an exciting opportunity to join a young and vibrant agency environment, working on high-profile multi-million budget accounts within the retail media sector. Experience within retail media and/or agency environments, with at least 2 years of hands-on experience with Amazon Search (DSP not necessary but good to have). Pacvue knowledge would be desired but not necessary. Proven success in managing large accounts, ideally within an agency setting. Strong understanding of search and Amazon Advertising strategies, including knowledge of other digital media channels, attribution models, conversion rate optimization, "retail readiness," and consumer behavior. Excellent communication and presentation skills, with the ability to manage internal and external stakeholders at all levels. Experience in managing direct reports and fostering a collaborative team environment. Strategic mindset with the ability to set and achieve goals for teams, as well as shape and execute innovation roadmaps. Advanced proficiency in Microsoft Excel and PowerPoint for data analysis and reporting purposes. Preferred certifications or experience with Amazon Advertising Foundations, Sponsored Ads Foundations, Amazon Vendor Central, Amazon Brand Analytics, Amazon DSP, Epsilon Retail Media, Criteo, or other retailer-specific platforms would be a bonus. Additional Information Zenith Internationalhas fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlanswe also offer; WORK YOUR WORLDopportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS- Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIESWe provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP&BIRTHDAY DAY OFFYou are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTSThis includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of ourbenefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Company Description Spark Foundry make up part of a thriving global media network and are part of the Publicis Groupe, one of the world's leading communications groups. We are globally connected with over 8,000 employees in 110 offices across 70 countries. Who We Are in the UK? Spark Foundry, the Acceleration Agency. We help brands to identify, learn and respond to opportunities faster than the competition. Every client has an area of their business they need to accelerate, from short-term goals to long-term transformation. We've proven our approach during the most difficult year on record. Now we're using it to provide a launchpad for their future. Come be an accelerator with us. How we accelerate Planning: an approach that works in practice rather than theory, arming planners with the ability to create cutting edge campaigns Intelligence: a suite of tools that give definitive answers to big questions, and uncovers actionable insights about real people Trading: a model built on flexibility and trusted relationships, underpinned with bold guarantees Relationships: a culture of asking challenging questions to better understand the brief - we are not a 'yes' agency People: a strong history of recruiting talent from diverse backgrounds and accelerating their careers Our Commitment We are diverse though our experience, people and the clients we look after - and we celebrate that diversity. Our people hold us accountable to our beliefs and via regular surveys and our grass roots D&I team, The Collective, and internal next generation board, Firestarters, we hold regular events and work continually towards generating ideas, initiatives and educating our people to ensure we are a diverse and inclusive agency. As part of our dedication to create an inclusive and diverse workforce, Spark Foundry is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity or religion. Publicis Commerce As a global branded "wrapper" that delivers the strongest commerce talent, tech, and partnerships in markets, Publicis Commerce provides clients with end to end products and solutions that drive clear business outcomes. With a highly collaborative team of subject matter experts, Publicis Commerce is a trusted partner to clients in navigating the complexities and emerging opportunities of the Commerce landscape, whether that be through marketplaces, eRetail or emerging direct to consumer channels. We have a flexible go to market strategy, whether we appear as Publicis Commerce to clients or through one of our many agencies within the Groupe. From strategy and organisational design to activation models, Publicis Commerce works across a number of exciting briefs, such as how clients can maximise visibility and sales on the digital shelf, best construct data led relationships with retailers and how to effectively transform legacy organisational structures. Our aim is not to talk to individual capabilities, instead focusing on driving client outcomes. There is significant momentum in the Groupe having acquired the retail media platform, Epsilon Retail Media, and the eRetail analytics platform, Profitero, alongside a genuine desire from clients to explore the opportunity the emerging landscape offers. We are placing a significant bet on Commerce within the Groupe on eRetail and are building a powerhouse of capability to deliver on this. We are on the hunt for interesting and ambitious people to join us on this journey. Overview The Retail Media Associate Director will lead the strategic development and execution of retail media campaigns across multiple platforms, overseeing a team dedicated to driving eCommerce success for our clients. This role requires a seasoned professional with strong leadership skills, a deep understanding of retail marketing strategies, and the ability to foster client relationships while achieving revenue targets. We are seeking an enthusiastic and entrepreneurial candidate who thrives in dynamic environments. This role presents an exciting opportunity to join a young and vibrant agency environment, working on high profile multi million budget accounts within the retail media sector. ALL APPLICATIONS WILL BE REVIEWED IN THE NEW YEAR Responsibilities Lead strategic growth for key eCommerce client accounts, developing and executing innovative roadmaps to exceed revenue targets. Drive performance across platforms such as Amazon Advertising, Epsilon Retail Media, and Criteo, providing data led insights and optimisation strategies. Build strong client relationships through proactive communication, regular performance reviews, and effective issue resolution. Inspire and develop a high performing team, providing coaching, mentorship, and continuous feedback to drive excellence and collaboration. Oversee campaign and financial management, ensuring accuracy, budget control, and maximum ROI through effective spend optimisation. Represent the agency externally, engaging with key retail and technology partners (e.g., Amazon, Criteo, Tesco, Sainsbury's) and contributing to industry events and forums. Qualifications Experience in retail media and/or agency environments, including hands on work with Amazon Advertising, Epsilon Retail Media, or Criteo. Proven track record in managing large accounts, ideally within an agency setting. Strong understanding of search and Amazon Advertising strategies, alongside broader digital media knowledge, including attribution models, conversion rate optimisation, retail readiness, and consumer behaviour. Excellent communication and presentation skills, with the ability to engage stakeholders at all levels. Experience managing direct reports and fostering a collaborative, high performing team culture. Strategic thinker with the ability to set clear goals, drive team performance, and deliver on innovation roadmaps. Advanced proficiency in Microsoft Excel and PowerPoint for data analysis, performance tracking, and reporting. Preferred certifications or experience with Amazon Advertising Foundations, Sponsored Ads Foundations, Amazon Vendor Central, Amazon Brand Analytics, Amazon DSP, Epsilon Retail Media, Criteo, or other retailer specific platforms. Additional Information Publicis has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day to day work and create time to focus on your well being and self care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Feb 02, 2026
Full time
Company Description Spark Foundry make up part of a thriving global media network and are part of the Publicis Groupe, one of the world's leading communications groups. We are globally connected with over 8,000 employees in 110 offices across 70 countries. Who We Are in the UK? Spark Foundry, the Acceleration Agency. We help brands to identify, learn and respond to opportunities faster than the competition. Every client has an area of their business they need to accelerate, from short-term goals to long-term transformation. We've proven our approach during the most difficult year on record. Now we're using it to provide a launchpad for their future. Come be an accelerator with us. How we accelerate Planning: an approach that works in practice rather than theory, arming planners with the ability to create cutting edge campaigns Intelligence: a suite of tools that give definitive answers to big questions, and uncovers actionable insights about real people Trading: a model built on flexibility and trusted relationships, underpinned with bold guarantees Relationships: a culture of asking challenging questions to better understand the brief - we are not a 'yes' agency People: a strong history of recruiting talent from diverse backgrounds and accelerating their careers Our Commitment We are diverse though our experience, people and the clients we look after - and we celebrate that diversity. Our people hold us accountable to our beliefs and via regular surveys and our grass roots D&I team, The Collective, and internal next generation board, Firestarters, we hold regular events and work continually towards generating ideas, initiatives and educating our people to ensure we are a diverse and inclusive agency. As part of our dedication to create an inclusive and diverse workforce, Spark Foundry is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity or religion. Publicis Commerce As a global branded "wrapper" that delivers the strongest commerce talent, tech, and partnerships in markets, Publicis Commerce provides clients with end to end products and solutions that drive clear business outcomes. With a highly collaborative team of subject matter experts, Publicis Commerce is a trusted partner to clients in navigating the complexities and emerging opportunities of the Commerce landscape, whether that be through marketplaces, eRetail or emerging direct to consumer channels. We have a flexible go to market strategy, whether we appear as Publicis Commerce to clients or through one of our many agencies within the Groupe. From strategy and organisational design to activation models, Publicis Commerce works across a number of exciting briefs, such as how clients can maximise visibility and sales on the digital shelf, best construct data led relationships with retailers and how to effectively transform legacy organisational structures. Our aim is not to talk to individual capabilities, instead focusing on driving client outcomes. There is significant momentum in the Groupe having acquired the retail media platform, Epsilon Retail Media, and the eRetail analytics platform, Profitero, alongside a genuine desire from clients to explore the opportunity the emerging landscape offers. We are placing a significant bet on Commerce within the Groupe on eRetail and are building a powerhouse of capability to deliver on this. We are on the hunt for interesting and ambitious people to join us on this journey. Overview The Retail Media Associate Director will lead the strategic development and execution of retail media campaigns across multiple platforms, overseeing a team dedicated to driving eCommerce success for our clients. This role requires a seasoned professional with strong leadership skills, a deep understanding of retail marketing strategies, and the ability to foster client relationships while achieving revenue targets. We are seeking an enthusiastic and entrepreneurial candidate who thrives in dynamic environments. This role presents an exciting opportunity to join a young and vibrant agency environment, working on high profile multi million budget accounts within the retail media sector. ALL APPLICATIONS WILL BE REVIEWED IN THE NEW YEAR Responsibilities Lead strategic growth for key eCommerce client accounts, developing and executing innovative roadmaps to exceed revenue targets. Drive performance across platforms such as Amazon Advertising, Epsilon Retail Media, and Criteo, providing data led insights and optimisation strategies. Build strong client relationships through proactive communication, regular performance reviews, and effective issue resolution. Inspire and develop a high performing team, providing coaching, mentorship, and continuous feedback to drive excellence and collaboration. Oversee campaign and financial management, ensuring accuracy, budget control, and maximum ROI through effective spend optimisation. Represent the agency externally, engaging with key retail and technology partners (e.g., Amazon, Criteo, Tesco, Sainsbury's) and contributing to industry events and forums. Qualifications Experience in retail media and/or agency environments, including hands on work with Amazon Advertising, Epsilon Retail Media, or Criteo. Proven track record in managing large accounts, ideally within an agency setting. Strong understanding of search and Amazon Advertising strategies, alongside broader digital media knowledge, including attribution models, conversion rate optimisation, retail readiness, and consumer behaviour. Excellent communication and presentation skills, with the ability to engage stakeholders at all levels. Experience managing direct reports and fostering a collaborative, high performing team culture. Strategic thinker with the ability to set clear goals, drive team performance, and deliver on innovation roadmaps. Advanced proficiency in Microsoft Excel and PowerPoint for data analysis, performance tracking, and reporting. Preferred certifications or experience with Amazon Advertising Foundations, Sponsored Ads Foundations, Amazon Vendor Central, Amazon Brand Analytics, Amazon DSP, Epsilon Retail Media, Criteo, or other retailer specific platforms. Additional Information Publicis has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day to day work and create time to focus on your well being and self care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Paying up to £42k + Hybrid Working + Benefits A fast-growing, innovative business in Rochdale is seeking a driven Senior Marketplace Executive to lead and expand their UK marketplace operations. This permanent role offers the chance to take full ownership of key channels, driving sales growth and operational excellence in a dynamic, results-driven environment. THE JOB You will work closely with the Brand and Ecommerce Managers to shape marketplace strategy, plan promotions, and deliver high-impact campaigns that drive commercial success. This role is ideal for an experienced Marketplace Executive eager to take full ownership of a diverse, fast-growing product portfolio in a dynamic environment. Key Responsibilities: Own and grow the Amazon account, ensuring operational excellence, sales growth, and compliance with marketplace policies Manage and optimise product listings, pricing, inventory, promotions, and advertising across Amazon and other marketplaces Plan and execute the annual trading calendar and major events (Black Friday, Prime Day, seasonal campaigns), aligning with business and brand objectives Lead new product launches, ensuring listings are accurate, optimised, and performance-driven through collaboration with Brand and Ecommerce teams Develop and refine Amazon paid advertising and marketplace strategies using data-led insights, performance analysis, and competitor benchmarking Identify new growth opportunities and emerging trends, producing regular reports and recommendations to guide senior leadership decisions Oversee large SKU management, problem-solving, and multi-project execution with a focus on efficiency, accuracy, and impact THE PERSON Proven experience managing UK Amazon accounts and multiple marketplaces, with expertise in Prime, paid advertising, content optimisation, and trading events like Black Friday and Prime Day Strong commercial acumen, managing complex SKU assortments, driving measurable growth, and deriving actionable insights from data Excellent collaboration and communication skills, able to work effectively with cross-functional teams and independently in a fast-paced environment Results-driven, adaptable self-starter with a passion for eCommerce, digital marketing, and continuous learning THE BENEFITS Flexible Working Opportunities 22 days holiday + the bank holidays (with the option to WFH during the bank holidays to gain additional days leave of your choice) Pension Scheme 50% Employee Discount Healthcare and Wellbeing Programme Company Sick Pay Free, On-site Parking Death in Service Scheme Bereavement Leave and Pay A full calendar of employee engagement events throughout the year If you are a skilled Marketplace Executive ready to lead, grow the brand, and deliver measurable results in the UK marketplace, we want to hear from you. Please note that we are only able to consider applications from those who are eligible to work in the UK and therefore do not require sponsorship.
Jan 27, 2026
Full time
Paying up to £42k + Hybrid Working + Benefits A fast-growing, innovative business in Rochdale is seeking a driven Senior Marketplace Executive to lead and expand their UK marketplace operations. This permanent role offers the chance to take full ownership of key channels, driving sales growth and operational excellence in a dynamic, results-driven environment. THE JOB You will work closely with the Brand and Ecommerce Managers to shape marketplace strategy, plan promotions, and deliver high-impact campaigns that drive commercial success. This role is ideal for an experienced Marketplace Executive eager to take full ownership of a diverse, fast-growing product portfolio in a dynamic environment. Key Responsibilities: Own and grow the Amazon account, ensuring operational excellence, sales growth, and compliance with marketplace policies Manage and optimise product listings, pricing, inventory, promotions, and advertising across Amazon and other marketplaces Plan and execute the annual trading calendar and major events (Black Friday, Prime Day, seasonal campaigns), aligning with business and brand objectives Lead new product launches, ensuring listings are accurate, optimised, and performance-driven through collaboration with Brand and Ecommerce teams Develop and refine Amazon paid advertising and marketplace strategies using data-led insights, performance analysis, and competitor benchmarking Identify new growth opportunities and emerging trends, producing regular reports and recommendations to guide senior leadership decisions Oversee large SKU management, problem-solving, and multi-project execution with a focus on efficiency, accuracy, and impact THE PERSON Proven experience managing UK Amazon accounts and multiple marketplaces, with expertise in Prime, paid advertising, content optimisation, and trading events like Black Friday and Prime Day Strong commercial acumen, managing complex SKU assortments, driving measurable growth, and deriving actionable insights from data Excellent collaboration and communication skills, able to work effectively with cross-functional teams and independently in a fast-paced environment Results-driven, adaptable self-starter with a passion for eCommerce, digital marketing, and continuous learning THE BENEFITS Flexible Working Opportunities 22 days holiday + the bank holidays (with the option to WFH during the bank holidays to gain additional days leave of your choice) Pension Scheme 50% Employee Discount Healthcare and Wellbeing Programme Company Sick Pay Free, On-site Parking Death in Service Scheme Bereavement Leave and Pay A full calendar of employee engagement events throughout the year If you are a skilled Marketplace Executive ready to lead, grow the brand, and deliver measurable results in the UK marketplace, we want to hear from you. Please note that we are only able to consider applications from those who are eligible to work in the UK and therefore do not require sponsorship.
Head of eCommerce National Furniture & Home Retailer - Senior Leadership Role £70,000 - £85,000 + Benefits Birmingham Based - 5 days on-site A well established, fast growing retailer in the furniture and home sector is entering a major phase of digital transformation. With a strong national store presence and all products available online, the business is now seeking a commercially sharp and hands on Head of eCommerce to accelerate its digital growth. This is a pivotal leadership role reporting directly into the Founder and working closely with Finance and key stakeholders. You'll operate with pace, autonomy, and full ownership of the ecommerce strategy and performance. About the Role As Head of eCommerce, you will take full responsibility for transforming the online channel into a significant and scalable revenue stream. This includes shaping the digital roadmap, driving the commercial plan, and ensuring an exceptional online customer experience. You'll be a decisive, action oriented operator, someone who thrives in fast moving environments, is comfortable with "test and learn," and enjoys building as much as optimising. If something works, the business moves quickly on it. Key Responsibilities Commercial Leadership Own and manage the full ecommerce P&L. Set growth targets and deliver revenue, margin and profitability goals. Drive commercial levers including acquisition, conversion, AOV, and repeat purchase. Digital Experience & Website Ownership Lead ongoing website development with external partners and agencies. Own the UX roadmap to ensure seamless navigation, merchandising, and checkout experience. Ensure all in store products are accurately represented and optimised online. Develop category and product strategies including a more online friendly assortment (including ranges aligned with leading D2C suppliers) Marketing & Growth Oversee all digital performance channels including Paid Search, Paid Social, SEO, CRM and retention. Ensure campaigns deliver strong ROI, clear attribution and commercial impact. Drive data led decision making across all digital touchpoints. Leadership & Cross Functional Collaboration Work closely with the Founder and Finance Director, contributing to commercial strategy and trading decisions. Collaborate with Buying, Operations, Logistics and Retail to ensure consistency across all channels. Build and mentor a high performing ecommerce and digital team as the function scales. About You You will be a proven ecommerce leader with experience scaling online performance within retail categories such as furniture, home, bulky goods, or other high value D2C sectors. You will bring: A strong bias for action, you get things done and make decisions at pace. Experience managing an ecommerce P&L between £10m-£100m+. Hands on leadership style: strategic enough to lead, practical enough to execute. A test and learn mindset with proven ability to deliver uplift quickly. Credibility to influence senior stakeholders, including founders. A track record of building or transforming ecommerce capability. Why This Role Is Different This isn't a maintenance role, it's a build, grow and scale mandate within a business that genuinely backs digital. You'll have full support and respect from the leadership team, alongside the autonomy to make impactful decisions quickly.
Jan 23, 2026
Full time
Head of eCommerce National Furniture & Home Retailer - Senior Leadership Role £70,000 - £85,000 + Benefits Birmingham Based - 5 days on-site A well established, fast growing retailer in the furniture and home sector is entering a major phase of digital transformation. With a strong national store presence and all products available online, the business is now seeking a commercially sharp and hands on Head of eCommerce to accelerate its digital growth. This is a pivotal leadership role reporting directly into the Founder and working closely with Finance and key stakeholders. You'll operate with pace, autonomy, and full ownership of the ecommerce strategy and performance. About the Role As Head of eCommerce, you will take full responsibility for transforming the online channel into a significant and scalable revenue stream. This includes shaping the digital roadmap, driving the commercial plan, and ensuring an exceptional online customer experience. You'll be a decisive, action oriented operator, someone who thrives in fast moving environments, is comfortable with "test and learn," and enjoys building as much as optimising. If something works, the business moves quickly on it. Key Responsibilities Commercial Leadership Own and manage the full ecommerce P&L. Set growth targets and deliver revenue, margin and profitability goals. Drive commercial levers including acquisition, conversion, AOV, and repeat purchase. Digital Experience & Website Ownership Lead ongoing website development with external partners and agencies. Own the UX roadmap to ensure seamless navigation, merchandising, and checkout experience. Ensure all in store products are accurately represented and optimised online. Develop category and product strategies including a more online friendly assortment (including ranges aligned with leading D2C suppliers) Marketing & Growth Oversee all digital performance channels including Paid Search, Paid Social, SEO, CRM and retention. Ensure campaigns deliver strong ROI, clear attribution and commercial impact. Drive data led decision making across all digital touchpoints. Leadership & Cross Functional Collaboration Work closely with the Founder and Finance Director, contributing to commercial strategy and trading decisions. Collaborate with Buying, Operations, Logistics and Retail to ensure consistency across all channels. Build and mentor a high performing ecommerce and digital team as the function scales. About You You will be a proven ecommerce leader with experience scaling online performance within retail categories such as furniture, home, bulky goods, or other high value D2C sectors. You will bring: A strong bias for action, you get things done and make decisions at pace. Experience managing an ecommerce P&L between £10m-£100m+. Hands on leadership style: strategic enough to lead, practical enough to execute. A test and learn mindset with proven ability to deliver uplift quickly. Credibility to influence senior stakeholders, including founders. A track record of building or transforming ecommerce capability. Why This Role Is Different This isn't a maintenance role, it's a build, grow and scale mandate within a business that genuinely backs digital. You'll have full support and respect from the leadership team, alongside the autonomy to make impactful decisions quickly.
Buyer - Gardening/Seasonal Online Retailer - Home and Garden London/Hybrid Salary up to £50K Basic Zachary Daniels Recruitment are partnered with a multichannel retailer, on the appointment of a Buyer - Gardening/Seasonal, to own category performance across garden and seasonal ranges, for the online business. Requiring 2 days a week in the office and 3 days from home, our client offers a high degree of flexibility for a commercially minded and passionate Buyer. Overall Purpose Play a key role in driving the commercial success of a growing ecommerce business through the delivery of a competitive drop ship proposition. Own the development, execution and optimisation of cross-category DSV ranges in line with the wider category and trading strategy Support business growth ambitions by expanding existing ranges and introducing new suppliers and products that strengthen the overall customer offer Key Responsibilities Deliver commercial performance across DSV sales, margin and returns, ensuring targets are consistently met or exceeded Lead the development and execution of the DSV range in line with category strategies, identifying and unlocking growth opportunities across priority categories Partner closely with Buying Managers to identify range gaps, customer needs and product opportunities Source, onboard and manage new DSV suppliers, owning negotiations from initial engagement through to products going live online Build and maintain strong supplier relationships, ensuring ongoing availability, competitive pricing and commercial alignment Negotiate supplier terms, cost prices and funding contributions to support margin targets and additional revenue streams Identify opportunities for supplier-funded activity and advertising revenue, contributing to agreed annual income targets Work cross-functionally with Buying, Digital, Merchandising and other teams to ensure product ambitions are delivered effectively online Follow established business processes to onboard new suppliers and products efficiently and compliantly Continuously review range performance, analysing results to identify root causes and implement corrective actions where required Maintain a deep understanding of assigned categories, market trends and competitor activity To be considered for the position of Buyer - Gardening/Seasonal, you will offer the following: Background in multi-category buying and/or drop-ship buying within an ecommerce business Passionate about product, customer experience and commercial performance Confident challenging constructively and influencing both internal and external stakeholders Proactive, commercially minded and comfortable working in a fast-paced, growth-oriented environment Strong communicator with the ability to manage multiple relationships effectively Detail-oriented, organised and capable of balancing strategic thinking with hands-on delivery Apply today to be considered for the position of Buyer. BH35326
Jan 23, 2026
Full time
Buyer - Gardening/Seasonal Online Retailer - Home and Garden London/Hybrid Salary up to £50K Basic Zachary Daniels Recruitment are partnered with a multichannel retailer, on the appointment of a Buyer - Gardening/Seasonal, to own category performance across garden and seasonal ranges, for the online business. Requiring 2 days a week in the office and 3 days from home, our client offers a high degree of flexibility for a commercially minded and passionate Buyer. Overall Purpose Play a key role in driving the commercial success of a growing ecommerce business through the delivery of a competitive drop ship proposition. Own the development, execution and optimisation of cross-category DSV ranges in line with the wider category and trading strategy Support business growth ambitions by expanding existing ranges and introducing new suppliers and products that strengthen the overall customer offer Key Responsibilities Deliver commercial performance across DSV sales, margin and returns, ensuring targets are consistently met or exceeded Lead the development and execution of the DSV range in line with category strategies, identifying and unlocking growth opportunities across priority categories Partner closely with Buying Managers to identify range gaps, customer needs and product opportunities Source, onboard and manage new DSV suppliers, owning negotiations from initial engagement through to products going live online Build and maintain strong supplier relationships, ensuring ongoing availability, competitive pricing and commercial alignment Negotiate supplier terms, cost prices and funding contributions to support margin targets and additional revenue streams Identify opportunities for supplier-funded activity and advertising revenue, contributing to agreed annual income targets Work cross-functionally with Buying, Digital, Merchandising and other teams to ensure product ambitions are delivered effectively online Follow established business processes to onboard new suppliers and products efficiently and compliantly Continuously review range performance, analysing results to identify root causes and implement corrective actions where required Maintain a deep understanding of assigned categories, market trends and competitor activity To be considered for the position of Buyer - Gardening/Seasonal, you will offer the following: Background in multi-category buying and/or drop-ship buying within an ecommerce business Passionate about product, customer experience and commercial performance Confident challenging constructively and influencing both internal and external stakeholders Proactive, commercially minded and comfortable working in a fast-paced, growth-oriented environment Strong communicator with the ability to manage multiple relationships effectively Detail-oriented, organised and capable of balancing strategic thinking with hands-on delivery Apply today to be considered for the position of Buyer. BH35326
Head of Creative Online Retailer - Home / General Merchandise London / Hybrid Salary up to 75k A high-growth online retail business is seeking a Head of Creative to define and lead its creative vision across a digital-first operation. This is a senior, hands-on role for an experienced creative leader with deep expertise across photography, graphic design and art direction , alongside broader brand and content creation. Working closely with founders and senior stakeholders, the Head of Creative will shape how the brand looks, feels and communicates across all customer-facing touchpoints, ensuring creative output is distinctive, consistent and commercially effective. Operating in a fast-paced scale-up environment, the Head of Creative will be comfortable setting creative direction and standards, while remaining closely involved in day-to-day execution. Key Responsibilities Own and deliver the overall creative vision aligned to brand and commercial objectives Define, evolve and protect the brand's visual identity, creative guidelines and tone Lead art direction across photography, graphic design and content , ensuring a high standard of execution Oversee ecommerce photography, lifestyle shoots, campaign visuals and product imagery Guide graphic design across digital assets, campaigns, site content and brand materials Ensure creative consistency across all online and customer-facing touchpoints Partner closely with marketing, ecommerce and product teams to support trading and growth goals Translate brand strategy into compelling creative ideas and executions Act as a senior creative voice within the business, influencing brand and customer experience decisions Manage and develop internal creative teams, agencies, photographers and freelance partners Build scalable creative processes that balance speed, quality and ambition The Candidate Proven experience in a senior creative role within ecommerce, online retail or a digital-first brand Strong background in art direction, photography and graphic design Experience leading creative output across multiple formats and platforms Comfortable operating as a player-manager in a scale-up environment Highly collaborative, able to work closely with founders and senior leaders Commercially aware, with the ability to connect creative decisions to business outcomes Confident managing agencies, photographers, designers and freelance partners Within 12 months, the Head of Creative will have elevated visual quality and consistency across photography, design and digital content, strengthened brand recognition, and built a scalable creative foundation that supports continued ecommerce growth. Apply today to find out more and be considered. BH35120
Jan 23, 2026
Full time
Head of Creative Online Retailer - Home / General Merchandise London / Hybrid Salary up to 75k A high-growth online retail business is seeking a Head of Creative to define and lead its creative vision across a digital-first operation. This is a senior, hands-on role for an experienced creative leader with deep expertise across photography, graphic design and art direction , alongside broader brand and content creation. Working closely with founders and senior stakeholders, the Head of Creative will shape how the brand looks, feels and communicates across all customer-facing touchpoints, ensuring creative output is distinctive, consistent and commercially effective. Operating in a fast-paced scale-up environment, the Head of Creative will be comfortable setting creative direction and standards, while remaining closely involved in day-to-day execution. Key Responsibilities Own and deliver the overall creative vision aligned to brand and commercial objectives Define, evolve and protect the brand's visual identity, creative guidelines and tone Lead art direction across photography, graphic design and content , ensuring a high standard of execution Oversee ecommerce photography, lifestyle shoots, campaign visuals and product imagery Guide graphic design across digital assets, campaigns, site content and brand materials Ensure creative consistency across all online and customer-facing touchpoints Partner closely with marketing, ecommerce and product teams to support trading and growth goals Translate brand strategy into compelling creative ideas and executions Act as a senior creative voice within the business, influencing brand and customer experience decisions Manage and develop internal creative teams, agencies, photographers and freelance partners Build scalable creative processes that balance speed, quality and ambition The Candidate Proven experience in a senior creative role within ecommerce, online retail or a digital-first brand Strong background in art direction, photography and graphic design Experience leading creative output across multiple formats and platforms Comfortable operating as a player-manager in a scale-up environment Highly collaborative, able to work closely with founders and senior leaders Commercially aware, with the ability to connect creative decisions to business outcomes Confident managing agencies, photographers, designers and freelance partners Within 12 months, the Head of Creative will have elevated visual quality and consistency across photography, design and digital content, strengthened brand recognition, and built a scalable creative foundation that supports continued ecommerce growth. Apply today to find out more and be considered. BH35120
Wolviston Management Services are delighted to be supporting a growing, design-led retail business in the appointment of an eCommerce Customer Experience Manager. This is a key, senior-facing role with full ownership of the end-to-end customer journey across all digital and service touchpoints. You'll play a pivotal part in shaping a premium, brand-aligned customer experience while driving measurable improvements in service performance, operational efficiency and customer loyalty. The Role Reporting into the wider Senior Leadership Team, you will take responsibility for enhancing the complete customer lifecycle from first interaction through purchase, delivery, aftercare and repeat engagement. Combining a data-driven mindset with hands-on leadership, you'll identify friction points across the journey and implement scalable improvements that positively impact CSAT, NPS, conversion and retention. You will work closely with eCommerce, Operations, Logistics and external partners to ensure the customer experience reflects the quality, tone and service standards expected of a premium interiors brand. Key Responsibilities Own and continuously improve the end-to-end eCommerce customer journey across web, email, delivery, returns, aftercare and reviews Identify and prioritise customer pain points, including product information gaps, delivery uncertainties, damages and returns complexity Lead and manage day-to-day customer experience performance across all service channels (email, phone, live chat, social and marketplaces where applicable) Set, monitor and improve service SLAs and KPIs, driving response times, resolution quality and overall service excellence Develop robust processes for common interiors challenges, including lead times, backorders, delivery booking and tracking Lead, coach and develop the customer service team (in-house and/or outsourced), fostering a high-performance, customer-first culture Implement quality assurance frameworks, including QA scorecards, coaching, calibration and tone-of-voice standards Support workforce planning and peak trading readiness across seasonal and promotional periods Collaborate with 3PLs, couriers and installation partners to enhance delivery experience and reduce service exceptions Use data, insight and reporting to inform decision-making and continuous improvement initiatives About You To be successful in this role, you will bring: Proven experience in eCommerce customer experience or customer operations management Background within interiors, homeware, furniture, premium retail or a high-consideration product environment (preferred) Strong understanding of fulfilment, delivery and returns processes and their impact on customer experience Demonstrated experience in journey mapping, process design and cross-functional improvement delivery Confidence working with data, reporting tools and performance metrics A proactive, solutions-focused mindset with strong stakeholder management skills Experience leading and developing customer service teams in a fast-paced environment Why Apply? This is an excellent opportunity to join a growing, forward-thinking business where customer experience sits at the heart of the brand proposition. The role offers genuine ownership, influence and the opportunity to make a lasting impact within a premium retail environment.
Jan 22, 2026
Full time
Wolviston Management Services are delighted to be supporting a growing, design-led retail business in the appointment of an eCommerce Customer Experience Manager. This is a key, senior-facing role with full ownership of the end-to-end customer journey across all digital and service touchpoints. You'll play a pivotal part in shaping a premium, brand-aligned customer experience while driving measurable improvements in service performance, operational efficiency and customer loyalty. The Role Reporting into the wider Senior Leadership Team, you will take responsibility for enhancing the complete customer lifecycle from first interaction through purchase, delivery, aftercare and repeat engagement. Combining a data-driven mindset with hands-on leadership, you'll identify friction points across the journey and implement scalable improvements that positively impact CSAT, NPS, conversion and retention. You will work closely with eCommerce, Operations, Logistics and external partners to ensure the customer experience reflects the quality, tone and service standards expected of a premium interiors brand. Key Responsibilities Own and continuously improve the end-to-end eCommerce customer journey across web, email, delivery, returns, aftercare and reviews Identify and prioritise customer pain points, including product information gaps, delivery uncertainties, damages and returns complexity Lead and manage day-to-day customer experience performance across all service channels (email, phone, live chat, social and marketplaces where applicable) Set, monitor and improve service SLAs and KPIs, driving response times, resolution quality and overall service excellence Develop robust processes for common interiors challenges, including lead times, backorders, delivery booking and tracking Lead, coach and develop the customer service team (in-house and/or outsourced), fostering a high-performance, customer-first culture Implement quality assurance frameworks, including QA scorecards, coaching, calibration and tone-of-voice standards Support workforce planning and peak trading readiness across seasonal and promotional periods Collaborate with 3PLs, couriers and installation partners to enhance delivery experience and reduce service exceptions Use data, insight and reporting to inform decision-making and continuous improvement initiatives About You To be successful in this role, you will bring: Proven experience in eCommerce customer experience or customer operations management Background within interiors, homeware, furniture, premium retail or a high-consideration product environment (preferred) Strong understanding of fulfilment, delivery and returns processes and their impact on customer experience Demonstrated experience in journey mapping, process design and cross-functional improvement delivery Confidence working with data, reporting tools and performance metrics A proactive, solutions-focused mindset with strong stakeholder management skills Experience leading and developing customer service teams in a fast-paced environment Why Apply? This is an excellent opportunity to join a growing, forward-thinking business where customer experience sits at the heart of the brand proposition. The role offers genuine ownership, influence and the opportunity to make a lasting impact within a premium retail environment.
Head of Marketing Online Retailer - Home/General Merchandise London/Hybrid Competitive Salary A high-growth online retail business is seeking a Head of Marketing to lead a brand-led marketing strategy across its digital-first operation. This is a senior, hands-on role for an experienced ecommerce marketer who can combine strategic thinking with practical delivery. Working closely with founders and senior leaders, the Head of Marketing will shape brand positioning, customer messaging and digital presence across all online touchpoints, ensuring a consistent and compelling customer journey. Operating in a fast-paced, scale-up environment, the Head of Marketing will be comfortable building structure while remaining closely involved in day-to-day execution. Key Responsibilities Own and deliver a brand-led marketing strategy aligned to ecommerce growth objectives Define positioning, messaging and value propositions for an online retail audience Lead brand development, creative direction and digital storytelling Deliver integrated marketing activity across content, social, PR, partnerships and online channels Drive brand awareness, engagement and customer loyalty Work closely with ecommerce, trading and product teams to support online revenue growth Manage agencies, partners and marketing budgets Build scalable marketing processes and internal capability The Candidate Proven in a senior marketing role within online retail or ecommerce Strong background in brand-led, digital-first marketing Experience delivering integrated campaigns across multiple online channels Comfortable operating as a player-manager in a scale-up environment Commercially minded with strong creative judgement What Success Looks Like Within 12 months, the Head of Marketing will have strengthened brand visibility, improved customer engagement and built a scalable marketing foundation to support continued ecommerce growth. Apply today to find out more and be considered! BH35312
Jan 22, 2026
Full time
Head of Marketing Online Retailer - Home/General Merchandise London/Hybrid Competitive Salary A high-growth online retail business is seeking a Head of Marketing to lead a brand-led marketing strategy across its digital-first operation. This is a senior, hands-on role for an experienced ecommerce marketer who can combine strategic thinking with practical delivery. Working closely with founders and senior leaders, the Head of Marketing will shape brand positioning, customer messaging and digital presence across all online touchpoints, ensuring a consistent and compelling customer journey. Operating in a fast-paced, scale-up environment, the Head of Marketing will be comfortable building structure while remaining closely involved in day-to-day execution. Key Responsibilities Own and deliver a brand-led marketing strategy aligned to ecommerce growth objectives Define positioning, messaging and value propositions for an online retail audience Lead brand development, creative direction and digital storytelling Deliver integrated marketing activity across content, social, PR, partnerships and online channels Drive brand awareness, engagement and customer loyalty Work closely with ecommerce, trading and product teams to support online revenue growth Manage agencies, partners and marketing budgets Build scalable marketing processes and internal capability The Candidate Proven in a senior marketing role within online retail or ecommerce Strong background in brand-led, digital-first marketing Experience delivering integrated campaigns across multiple online channels Comfortable operating as a player-manager in a scale-up environment Commercially minded with strong creative judgement What Success Looks Like Within 12 months, the Head of Marketing will have strengthened brand visibility, improved customer engagement and built a scalable marketing foundation to support continued ecommerce growth. Apply today to find out more and be considered! BH35312
Junior Buyer - Dropship, Online Retailer - Home and Garden London/Hybrid Salary up to 42K Basic Zachary Daniels Recruitment are partnered with a multichannel retailer, on the appointment of a Junior Buyer - Dropship, to own category performance across home and garden ranges, for the online business. Requiring 2 days a week in the office and 3 days from home, our client offers a high degree of flexibility for a commercially minded and passionate Junior Buyer - Dropship. Overall Purpose Play a key role in driving the commercial success of a growing ecommerce business through the delivery of a competitive drop ship proposition. Own the development, execution and optimisation of cross-category DSV ranges in line with the wider category and trading strategy Support business growth ambitions by expanding existing ranges and introducing new suppliers and products that strengthen the overall customer offer Key Responsibilities Deliver commercial performance across DSV sales, margin and returns, ensuring targets are consistently met or exceeded Lead the development and execution of the DSV range in line with category strategies, identifying and unlocking growth opportunities across priority categories Partner closely with Buying Managers to identify range gaps, customer needs and product opportunities Source, onboard and manage new DSV suppliers, owning negotiations from initial engagement through to products going live online Build and maintain strong supplier relationships, ensuring ongoing availability, competitive pricing and commercial alignment Negotiate supplier terms, cost prices and funding contributions to support margin targets and additional revenue streams Identify opportunities for supplier-funded activity and advertising revenue, contributing to agreed annual income targets Work cross-functionally with Buying, Digital, Merchandising and other teams to ensure product ambitions are delivered effectively online Follow established business processes to onboard new suppliers and products efficiently and compliantly Continuously review range performance, analysing results to identify root causes and implement corrective actions where required Maintain a deep understanding of assigned categories, market trends and competitor activity To be considered for the position of Junior Buyer -Dropship, you will offer the following: Background in multi-category buying and/or drop-ship buying within an ecommerce business Passionate about product, customer experience and commercial performance Confident challenging constructively and influencing both internal and external stakeholders Proactive, commercially minded and comfortable working in a fast-paced, growth-oriented environment Strong communicator with the ability to manage multiple relationships effectively Detail-oriented, organised and capable of balancing strategic thinking with hands-on delivery Apply today to be considered for the position of Junior Buyer - Dropship. BH35132
Jan 20, 2026
Full time
Junior Buyer - Dropship, Online Retailer - Home and Garden London/Hybrid Salary up to 42K Basic Zachary Daniels Recruitment are partnered with a multichannel retailer, on the appointment of a Junior Buyer - Dropship, to own category performance across home and garden ranges, for the online business. Requiring 2 days a week in the office and 3 days from home, our client offers a high degree of flexibility for a commercially minded and passionate Junior Buyer - Dropship. Overall Purpose Play a key role in driving the commercial success of a growing ecommerce business through the delivery of a competitive drop ship proposition. Own the development, execution and optimisation of cross-category DSV ranges in line with the wider category and trading strategy Support business growth ambitions by expanding existing ranges and introducing new suppliers and products that strengthen the overall customer offer Key Responsibilities Deliver commercial performance across DSV sales, margin and returns, ensuring targets are consistently met or exceeded Lead the development and execution of the DSV range in line with category strategies, identifying and unlocking growth opportunities across priority categories Partner closely with Buying Managers to identify range gaps, customer needs and product opportunities Source, onboard and manage new DSV suppliers, owning negotiations from initial engagement through to products going live online Build and maintain strong supplier relationships, ensuring ongoing availability, competitive pricing and commercial alignment Negotiate supplier terms, cost prices and funding contributions to support margin targets and additional revenue streams Identify opportunities for supplier-funded activity and advertising revenue, contributing to agreed annual income targets Work cross-functionally with Buying, Digital, Merchandising and other teams to ensure product ambitions are delivered effectively online Follow established business processes to onboard new suppliers and products efficiently and compliantly Continuously review range performance, analysing results to identify root causes and implement corrective actions where required Maintain a deep understanding of assigned categories, market trends and competitor activity To be considered for the position of Junior Buyer -Dropship, you will offer the following: Background in multi-category buying and/or drop-ship buying within an ecommerce business Passionate about product, customer experience and commercial performance Confident challenging constructively and influencing both internal and external stakeholders Proactive, commercially minded and comfortable working in a fast-paced, growth-oriented environment Strong communicator with the ability to manage multiple relationships effectively Detail-oriented, organised and capable of balancing strategic thinking with hands-on delivery Apply today to be considered for the position of Junior Buyer - Dropship. BH35132
Elite is currently exclusively partnering with a beautiful fashion brand, seeking an Ecommerce Trading Executive to support the growth and performance of global digital channels. The role focuses on trading, product optimisation, reporting, and driving conversion, working closely with Content, CRM, and Merchandising teams to enhance the online customer journey. Key Responsibilities Manage day-to-day trading performance across global websites. Produce reports and insights to drive KPIs and conversion improvements. Optimise product categories, navigation, and visual merchandising. Collaborate on SEO, product attribution, and taxonomy enhancements. Lead range planning, product launches, and data accuracy across platforms. Support external ecommerce partnerships and online concessions. Contribute to digital content and trading calendars. Conduct site testing and ensure continuous improvement through data insights. Key Skills & Experience Experience with ecommerce platforms (Shopify preferred). Strong analytical and reporting skills (Excel, GA4). Understanding of onsite merchandising, CRO, and key digital KPIs. Commercially minded with excellent attention to detail. Strong communicator, organised, and adaptable in a fast-paced environment. Enthusiasm for ecommerce and digital retail.
Jan 18, 2026
Full time
Elite is currently exclusively partnering with a beautiful fashion brand, seeking an Ecommerce Trading Executive to support the growth and performance of global digital channels. The role focuses on trading, product optimisation, reporting, and driving conversion, working closely with Content, CRM, and Merchandising teams to enhance the online customer journey. Key Responsibilities Manage day-to-day trading performance across global websites. Produce reports and insights to drive KPIs and conversion improvements. Optimise product categories, navigation, and visual merchandising. Collaborate on SEO, product attribution, and taxonomy enhancements. Lead range planning, product launches, and data accuracy across platforms. Support external ecommerce partnerships and online concessions. Contribute to digital content and trading calendars. Conduct site testing and ensure continuous improvement through data insights. Key Skills & Experience Experience with ecommerce platforms (Shopify preferred). Strong analytical and reporting skills (Excel, GA4). Understanding of onsite merchandising, CRO, and key digital KPIs. Commercially minded with excellent attention to detail. Strong communicator, organised, and adaptable in a fast-paced environment. Enthusiasm for ecommerce and digital retail.
Senior Marketing Manager South West Salary up to 55k + Benefits Hybrid Working Reporting into the Senior Leadership Team, the Senior Marketing Manager is a key leadership role within a purpose-driven, sustainable brand. Acting as brand guardian, this position is responsible for driving responsible growth, customer acquisition and long-term brand value, while supporting the evolution of a values led e-commerce business. The role blends strategic thinking with hands on delivery, ensuring commercial performance is achieved in line with ethical, environmental and social commitments. Key Responsibilities - Senior Marketing Manager Lead the development and delivery of integrated, multi-channel marketing strategies aligned to seasonal trading, brand values and long-term sustainability goals Own and evolve the brand proposition, creative direction and tone of voice, ensuring authenticity and consistency across all customer touchpoints Define and deepen understanding of the target customer through data, insight and research, using this to drive acquisition, retention and community engagement Deliver customer-focused campaigns across digital, ecommerce, print and partnerships that balance commercial impact with brand integrity Develop strategic partnerships with like minded, purpose-led brands to support customer growth and brand awareness Work closely with digital and ecommerce teams to optimise online performance, user experience and conversion while maintaining brand values Oversee content creation including seasonal campaigns, imagery, storytelling, catalogues, PR and social media Manage marketing budgets, demand planning and performance reporting with a focus on responsible investment and ROI Lead, inspire and develop marketing and creative teams, and manage external agencies aligned to the brand's ethical standards What Is Needed - Senior Marketing Manager Senior-level experience in multi-channel marketing within a lifestyle or consumer brand, ideally with a sustainability mindset Proven ability to deliver commercial growth while protecting brand integrity and purpose Experience owning brand strategy, creative direction and storytelling Strong understanding of ecommerce, digital marketing performance and customer journeys Commercially astute, data-informed and customer-centric Confident, values-led leader with strong collaboration and communication skills Highly organised, proactive and comfortable operating at senior leadership level This Senior Marketing Manager role offers the opportunity to shape the future of a purpose led lifestyle brand, driving growth while championing sustainability, transparency and positive impact. Apply today to find out more! BH35276
Jan 17, 2026
Full time
Senior Marketing Manager South West Salary up to 55k + Benefits Hybrid Working Reporting into the Senior Leadership Team, the Senior Marketing Manager is a key leadership role within a purpose-driven, sustainable brand. Acting as brand guardian, this position is responsible for driving responsible growth, customer acquisition and long-term brand value, while supporting the evolution of a values led e-commerce business. The role blends strategic thinking with hands on delivery, ensuring commercial performance is achieved in line with ethical, environmental and social commitments. Key Responsibilities - Senior Marketing Manager Lead the development and delivery of integrated, multi-channel marketing strategies aligned to seasonal trading, brand values and long-term sustainability goals Own and evolve the brand proposition, creative direction and tone of voice, ensuring authenticity and consistency across all customer touchpoints Define and deepen understanding of the target customer through data, insight and research, using this to drive acquisition, retention and community engagement Deliver customer-focused campaigns across digital, ecommerce, print and partnerships that balance commercial impact with brand integrity Develop strategic partnerships with like minded, purpose-led brands to support customer growth and brand awareness Work closely with digital and ecommerce teams to optimise online performance, user experience and conversion while maintaining brand values Oversee content creation including seasonal campaigns, imagery, storytelling, catalogues, PR and social media Manage marketing budgets, demand planning and performance reporting with a focus on responsible investment and ROI Lead, inspire and develop marketing and creative teams, and manage external agencies aligned to the brand's ethical standards What Is Needed - Senior Marketing Manager Senior-level experience in multi-channel marketing within a lifestyle or consumer brand, ideally with a sustainability mindset Proven ability to deliver commercial growth while protecting brand integrity and purpose Experience owning brand strategy, creative direction and storytelling Strong understanding of ecommerce, digital marketing performance and customer journeys Commercially astute, data-informed and customer-centric Confident, values-led leader with strong collaboration and communication skills Highly organised, proactive and comfortable operating at senior leadership level This Senior Marketing Manager role offers the opportunity to shape the future of a purpose led lifestyle brand, driving growth while championing sustainability, transparency and positive impact. Apply today to find out more! BH35276
E-Commerce Manager Role Overview Responsible for driving the performance, growth, and day-to-day operation of a direct-to-consumer e-commerce business, owning the end-to-end online customer journey and delivering strong commercial results. Key Responsibilities Own and deliver the e-commerce strategy to drive traffic, conversion, AOV, and retention Manage day-to-day site operations, ensuring accuracy across product data, pricing, stock, and content Lead UX/UI optimisation, site enhancements, and new feature rollouts Oversee seasonal and capsule product launches across homepage, collections, and product pages Own site merchandising strategy across key categories and campaigns Monitor site performance and trading, proactively identifying risks and opportunities Produce and analyse daily, weekly, and monthly performance reports Use data and insights to optimise assortment, merchandising, and customer journey Lead A/B testing, personalisation, and experimentation initiatives Ensure a consistent, high-quality customer experience across all digital touchpoints Support omni-channel and international e-commerce growth initiatives Manage product listings and performance across third-party marketplaces Partner with logistics and operations teams to ensure smooth fulfilment and returns Work closely with Digital Marketing to align campaigns, content, and site experience Oversee SEO best practices across site content and product pages Act as the central point of contact across cross-functional teams Manage external agencies, developers, and technology partners Monitor industry trends, competitors, and emerging technologies Ensure compliance with accessibility and digital standards Present performance insights and recommendations to stakeholders Requirements Proven e-commerce experience within a fast-paced retail or DTC environment
Jan 17, 2026
Full time
E-Commerce Manager Role Overview Responsible for driving the performance, growth, and day-to-day operation of a direct-to-consumer e-commerce business, owning the end-to-end online customer journey and delivering strong commercial results. Key Responsibilities Own and deliver the e-commerce strategy to drive traffic, conversion, AOV, and retention Manage day-to-day site operations, ensuring accuracy across product data, pricing, stock, and content Lead UX/UI optimisation, site enhancements, and new feature rollouts Oversee seasonal and capsule product launches across homepage, collections, and product pages Own site merchandising strategy across key categories and campaigns Monitor site performance and trading, proactively identifying risks and opportunities Produce and analyse daily, weekly, and monthly performance reports Use data and insights to optimise assortment, merchandising, and customer journey Lead A/B testing, personalisation, and experimentation initiatives Ensure a consistent, high-quality customer experience across all digital touchpoints Support omni-channel and international e-commerce growth initiatives Manage product listings and performance across third-party marketplaces Partner with logistics and operations teams to ensure smooth fulfilment and returns Work closely with Digital Marketing to align campaigns, content, and site experience Oversee SEO best practices across site content and product pages Act as the central point of contact across cross-functional teams Manage external agencies, developers, and technology partners Monitor industry trends, competitors, and emerging technologies Ensure compliance with accessibility and digital standards Present performance insights and recommendations to stakeholders Requirements Proven e-commerce experience within a fast-paced retail or DTC environment
Head of Buying - Online SW London Online Retail Salary + 100k, Car Allowance, Bonus A scaling, multichannel retail business operating in the Home, DIY, Garden and Electrical's space is seeking a Head of Buying, to lead the expansion of its product assortment and drive profitable growth across dropship and extended online ranges. This role reports directly to the Managing Director and is geared toward individuals who thrive in fast-paced, entrepreneurial environments where trading decisions have real commercial impact. The Head of Buying - Online, will: Build and execute a commercial online trading strategy that expands product choice and drives profitable ecommerce sales Identify category gaps and high-demand opportunities using digital data, search analytics, competitor benchmarking and pricing insight Lead dropship and extended range expansion across Home, DIY, Garden and Electrical categories without tying up inventory Source and onboard suppliers at pace, negotiate commercial terms and manage vendor performance end to end Own online commercial performance metrics including sales, margin, commission rates, stock turn and digital profitability Translate trading data, BI reports and ecommerce analytics into immediate actions around pricing, range adjustments, promotions and visibility Work closely with ecommerce, marketing and operations teams to ensure products are discoverable, competitive and operationally sound Take full lifecycle ownership of online-only SKUs, from onboarding through trading optimisation to exit decisions The ideal Head of Buying - Online, will bring: Strong online trading or ecommerce buying background with home category exposure (Home, DIY, Garden, Electricals or similar) Hands-on dropship vendor management experience including onboarding, commercials, and trading performance Commercial mindset with a trader mentality: comfortable scaling profitable ranges fast and exiting non-performers Negotiation skills and supplier relationship management experience in a retail context Ability to operate in an entrepreneurial environment with high accountability and rapid decision-making cycles Confidence with ecommerce data (search data, pricing data, conversion metrics, marketplace benchmarks, etc.) Strong P&L awareness and comfort owning financial outcomes in an ecommerce setting Apply today to be considered for the position of Head of Buying - Online BH35219
Jan 13, 2026
Full time
Head of Buying - Online SW London Online Retail Salary + 100k, Car Allowance, Bonus A scaling, multichannel retail business operating in the Home, DIY, Garden and Electrical's space is seeking a Head of Buying, to lead the expansion of its product assortment and drive profitable growth across dropship and extended online ranges. This role reports directly to the Managing Director and is geared toward individuals who thrive in fast-paced, entrepreneurial environments where trading decisions have real commercial impact. The Head of Buying - Online, will: Build and execute a commercial online trading strategy that expands product choice and drives profitable ecommerce sales Identify category gaps and high-demand opportunities using digital data, search analytics, competitor benchmarking and pricing insight Lead dropship and extended range expansion across Home, DIY, Garden and Electrical categories without tying up inventory Source and onboard suppliers at pace, negotiate commercial terms and manage vendor performance end to end Own online commercial performance metrics including sales, margin, commission rates, stock turn and digital profitability Translate trading data, BI reports and ecommerce analytics into immediate actions around pricing, range adjustments, promotions and visibility Work closely with ecommerce, marketing and operations teams to ensure products are discoverable, competitive and operationally sound Take full lifecycle ownership of online-only SKUs, from onboarding through trading optimisation to exit decisions The ideal Head of Buying - Online, will bring: Strong online trading or ecommerce buying background with home category exposure (Home, DIY, Garden, Electricals or similar) Hands-on dropship vendor management experience including onboarding, commercials, and trading performance Commercial mindset with a trader mentality: comfortable scaling profitable ranges fast and exiting non-performers Negotiation skills and supplier relationship management experience in a retail context Ability to operate in an entrepreneurial environment with high accountability and rapid decision-making cycles Confidence with ecommerce data (search data, pricing data, conversion metrics, marketplace benchmarks, etc.) Strong P&L awareness and comfort owning financial outcomes in an ecommerce setting Apply today to be considered for the position of Head of Buying - Online BH35219
