16 jobs found

Ecommerce Website Manager Salary: £45,000 - £60,000 Location: Worcester (Office based) Employment Type: Full time Reference: (phone number removed) About Our Client Our client - a leading retail and ecommerce business - is experiencing strong growth and continued investment across their digital channels. They are now looking for an experienced Ecommerce & Website Manager to take ownership of their online presence, digital content output, and commercial performance. Operating in a fast paced product environment, this is a fantastic opportunity for someone who loves optimising online journeys, working creatively with content teams, and driving measurable results across ecommerce, digital marketing, and brand engagement. About the Role As the Ecommerce & Website Manager, you will be responsible for the end to end management and optimisation of the company's website, ecommerce platform, product content, and digital brand experience. You'll work closely with the in house Photographer, Content Creator, and PPC/Social Media specialists to ensure all digital output is visually strong, on brand, commercially effective, and aligned with trading priorities. This role blends hands on execution, project ownership, and continuous optimisation, making it ideal for someone who thrives in a varied and commercially focused environment. Key Responsibilities Website & Ecommerce Ownership Manage and optimise the company website and ecommerce platform to maximise conversions, usability, and customer experience. Oversee product uploads, imagery, descriptions, categorisations, and merchandising. Monitor site performance, traffic, and user behaviours, using insights to drive improvements. Work with developers (internal or external) to implement updates, fixes, and new features. Digital Content & Creative Collaboration Coordinate the Photographer and Content Creator to ensure high quality product imagery and digital assets. Maintain consistency across all visual and written content, ensuring brand standards are upheld. Plan and deliver content updates across website banners, landing pages, campaigns, and promotional activity. Digital Marketing Support Collaborate with PPC, paid social, and performance marketing teams to align website activity with campaign objectives. Ensure landing pages are optimised for traffic and conversions from PPC, email, and social activity. Support SEO improvements through content, structure, and technical recommendations. Commercial & Strategic Input Analyse product performance, conversion rates, sales trends, and customer journeys. Identify opportunities to improve AOV, on site engagement, and customer retention. Work closely with Sales, Marketing, and Operations to deliver trading priorities and product launches. About You 3-5+ years' experience in an ecommerce or website management role. Strong understanding of ecommerce platforms, CMS systems, and best practice UX principles. Confident working with content teams across photography, design, and copy. Commercially minded with a data driven approach to optimisation. Strong attention to detail and ability to juggle multiple projects simultaneously. Experience in retail, consumer products, or fast paced ecommerce is highly beneficial. Benefits 25 days holiday, pension scheme, and supportive team environment. Opportunity to take full ownership of the ecommerce platform and shape digital strategy. Stable, well established business with strong growth plans.

Paying up to £42k + Hybrid Working + Benefits A fast-growing, innovative business in Rochdale is seeking a driven Senior Marketplace Executive to lead and expand their UK marketplace operations. This permanent role offers the chance to take full ownership of key channels, driving sales growth and operational excellence in a dynamic, results-driven environment. THE JOB You will work closely with the Brand and Ecommerce Managers to shape marketplace strategy, plan promotions, and deliver high-impact campaigns that drive commercial success. This role is ideal for an experienced Marketplace Executive eager to take full ownership of a diverse, fast-growing product portfolio in a dynamic environment. Key Responsibilities: Own and grow the Amazon account, ensuring operational excellence, sales growth, and compliance with marketplace policies Manage and optimise product listings, pricing, inventory, promotions, and advertising across Amazon and other marketplaces Plan and execute the annual trading calendar and major events (Black Friday, Prime Day, seasonal campaigns), aligning with business and brand objectives Lead new product launches, ensuring listings are accurate, optimised, and performance-driven through collaboration with Brand and Ecommerce teams Develop and refine Amazon paid advertising and marketplace strategies using data-led insights, performance analysis, and competitor benchmarking Identify new growth opportunities and emerging trends, producing regular reports and recommendations to guide senior leadership decisions Oversee large SKU management, problem-solving, and multi-project execution with a focus on efficiency, accuracy, and impact THE PERSON Proven experience managing UK Amazon accounts and multiple marketplaces, with expertise in Prime, paid advertising, content optimisation, and trading events like Black Friday and Prime Day Strong commercial acumen, managing complex SKU assortments, driving measurable growth, and deriving actionable insights from data Excellent collaboration and communication skills, able to work effectively with cross-functional teams and independently in a fast-paced environment Results-driven, adaptable self-starter with a passion for eCommerce, digital marketing, and continuous learning THE BENEFITS Flexible Working Opportunities 22 days holiday + the bank holidays (with the option to WFH during the bank holidays to gain additional days leave of your choice) Pension Scheme 50% Employee Discount Healthcare and Wellbeing Programme Company Sick Pay Free, On-site Parking Death in Service Scheme Bereavement Leave and Pay A full calendar of employee engagement events throughout the year If you are a skilled Marketplace Executive ready to lead, grow the brand, and deliver measurable results in the UK marketplace, we want to hear from you. Please note that we are only able to consider applications from those who are eligible to work in the UK and therefore do not require sponsorship.

Senior Ecommerce Manager (Some hybrid options) Exclusive opportunity via Zachary Daniels! Zachary Daniels are proud to be partnering exclusively with a well-known and highly respected UK consumer brand to appoint a Senior eCommerce Manager. This is a high impact role leading digital trading across website and marketplaces for a brand with a strong heritage and ambitious growth plans click apply for full job details

Head of eCommerce National Furniture & Home Retailer - Senior Leadership Role £70,000 - £85,000 + Benefits Birmingham Based - 5 days on-site A well established, fast growing retailer in the furniture and home sector is entering a major phase of digital transformation. With a strong national store presence and all products available online, the business is now seeking a commercially sharp and hands on Head of eCommerce to accelerate its digital growth. This is a pivotal leadership role reporting directly into the Founder and working closely with Finance and key stakeholders. You'll operate with pace, autonomy, and full ownership of the ecommerce strategy and performance. About the Role As Head of eCommerce, you will take full responsibility for transforming the online channel into a significant and scalable revenue stream. This includes shaping the digital roadmap, driving the commercial plan, and ensuring an exceptional online customer experience. You'll be a decisive, action oriented operator, someone who thrives in fast moving environments, is comfortable with "test and learn," and enjoys building as much as optimising. If something works, the business moves quickly on it. Key Responsibilities Commercial Leadership Own and manage the full ecommerce P&L. Set growth targets and deliver revenue, margin and profitability goals. Drive commercial levers including acquisition, conversion, AOV, and repeat purchase. Digital Experience & Website Ownership Lead ongoing website development with external partners and agencies. Own the UX roadmap to ensure seamless navigation, merchandising, and checkout experience. Ensure all in store products are accurately represented and optimised online. Develop category and product strategies including a more online friendly assortment (including ranges aligned with leading D2C suppliers) Marketing & Growth Oversee all digital performance channels including Paid Search, Paid Social, SEO, CRM and retention. Ensure campaigns deliver strong ROI, clear attribution and commercial impact. Drive data led decision making across all digital touchpoints. Leadership & Cross Functional Collaboration Work closely with the Founder and Finance Director, contributing to commercial strategy and trading decisions. Collaborate with Buying, Operations, Logistics and Retail to ensure consistency across all channels. Build and mentor a high performing ecommerce and digital team as the function scales. About You You will be a proven ecommerce leader with experience scaling online performance within retail categories such as furniture, home, bulky goods, or other high value D2C sectors. You will bring: A strong bias for action, you get things done and make decisions at pace. Experience managing an ecommerce P&L between £10m-£100m+. Hands on leadership style: strategic enough to lead, practical enough to execute. A test and learn mindset with proven ability to deliver uplift quickly. Credibility to influence senior stakeholders, including founders. A track record of building or transforming ecommerce capability. Why This Role Is Different This isn't a maintenance role, it's a build, grow and scale mandate within a business that genuinely backs digital. You'll have full support and respect from the leadership team, alongside the autonomy to make impactful decisions quickly.

Buyer - Gardening/Seasonal Online Retailer - Home and Garden London/Hybrid Salary up to 50K Basic Zachary Daniels Recruitment are partnered with a multichannel retailer, on the appointment of a Buyer - Gardening/Seasonal, to own category performance across garden and seasonal ranges, for the online business. Requiring 2 days a week in the office and 3 days from home, our client offers a high degree of flexibility for a commercially minded and passionate Buyer. Overall Purpose Play a key role in driving the commercial success of a growing ecommerce business through the delivery of a competitive drop ship proposition. Own the development, execution and optimisation of cross-category DSV ranges in line with the wider category and trading strategy Support business growth ambitions by expanding existing ranges and introducing new suppliers and products that strengthen the overall customer offer Key Responsibilities Deliver commercial performance across DSV sales, margin and returns, ensuring targets are consistently met or exceeded Lead the development and execution of the DSV range in line with category strategies, identifying and unlocking growth opportunities across priority categories Partner closely with Buying Managers to identify range gaps, customer needs and product opportunities Source, onboard and manage new DSV suppliers, owning negotiations from initial engagement through to products going live online Build and maintain strong supplier relationships, ensuring ongoing availability, competitive pricing and commercial alignment Negotiate supplier terms, cost prices and funding contributions to support margin targets and additional revenue streams Identify opportunities for supplier-funded activity and advertising revenue, contributing to agreed annual income targets Work cross-functionally with Buying, Digital, Merchandising and other teams to ensure product ambitions are delivered effectively online Follow established business processes to onboard new suppliers and products efficiently and compliantly Continuously review range performance, analysing results to identify root causes and implement corrective actions where required Maintain a deep understanding of assigned categories, market trends and competitor activity To be considered for the position of Buyer - Gardening/Seasonal, you will offer the following: Background in multi-category buying and/or drop-ship buying within an ecommerce business Passionate about product, customer experience and commercial performance Confident challenging constructively and influencing both internal and external stakeholders Proactive, commercially minded and comfortable working in a fast-paced, growth-oriented environment Strong communicator with the ability to manage multiple relationships effectively Detail-oriented, organised and capable of balancing strategic thinking with hands-on delivery Apply today to be considered for the position of Buyer. BH35326

Head of Creative Online Retailer - Home / General Merchandise London / Hybrid Salary up to 75k A high-growth online retail business is seeking a Head of Creative to define and lead its creative vision across a digital-first operation. This is a senior, hands-on role for an experienced creative leader with deep expertise across photography, graphic design and art direction , alongside broader brand and content creation. Working closely with founders and senior stakeholders, the Head of Creative will shape how the brand looks, feels and communicates across all customer-facing touchpoints, ensuring creative output is distinctive, consistent and commercially effective. Operating in a fast-paced scale-up environment, the Head of Creative will be comfortable setting creative direction and standards, while remaining closely involved in day-to-day execution. Key Responsibilities Own and deliver the overall creative vision aligned to brand and commercial objectives Define, evolve and protect the brand's visual identity, creative guidelines and tone Lead art direction across photography, graphic design and content , ensuring a high standard of execution Oversee ecommerce photography, lifestyle shoots, campaign visuals and product imagery Guide graphic design across digital assets, campaigns, site content and brand materials Ensure creative consistency across all online and customer-facing touchpoints Partner closely with marketing, ecommerce and product teams to support trading and growth goals Translate brand strategy into compelling creative ideas and executions Act as a senior creative voice within the business, influencing brand and customer experience decisions Manage and develop internal creative teams, agencies, photographers and freelance partners Build scalable creative processes that balance speed, quality and ambition The Candidate Proven experience in a senior creative role within ecommerce, online retail or a digital-first brand Strong background in art direction, photography and graphic design Experience leading creative output across multiple formats and platforms Comfortable operating as a player-manager in a scale-up environment Highly collaborative, able to work closely with founders and senior leaders Commercially aware, with the ability to connect creative decisions to business outcomes Confident managing agencies, photographers, designers and freelance partners Within 12 months, the Head of Creative will have elevated visual quality and consistency across photography, design and digital content, strengthened brand recognition, and built a scalable creative foundation that supports continued ecommerce growth. Apply today to find out more and be considered. BH35120

Wolviston Management Services are delighted to be supporting a growing, design-led retail business in the appointment of an eCommerce Customer Experience Manager. This is a key, senior-facing role with full ownership of the end-to-end customer journey across all digital and service touchpoints. You'll play a pivotal part in shaping a premium, brand-aligned customer experience while driving measurable improvements in service performance, operational efficiency and customer loyalty. The Role Reporting into the wider Senior Leadership Team, you will take responsibility for enhancing the complete customer lifecycle from first interaction through purchase, delivery, aftercare and repeat engagement. Combining a data-driven mindset with hands-on leadership, you'll identify friction points across the journey and implement scalable improvements that positively impact CSAT, NPS, conversion and retention. You will work closely with eCommerce, Operations, Logistics and external partners to ensure the customer experience reflects the quality, tone and service standards expected of a premium interiors brand. Key Responsibilities Own and continuously improve the end-to-end eCommerce customer journey across web, email, delivery, returns, aftercare and reviews Identify and prioritise customer pain points, including product information gaps, delivery uncertainties, damages and returns complexity Lead and manage day-to-day customer experience performance across all service channels (email, phone, live chat, social and marketplaces where applicable) Set, monitor and improve service SLAs and KPIs, driving response times, resolution quality and overall service excellence Develop robust processes for common interiors challenges, including lead times, backorders, delivery booking and tracking Lead, coach and develop the customer service team (in-house and/or outsourced), fostering a high-performance, customer-first culture Implement quality assurance frameworks, including QA scorecards, coaching, calibration and tone-of-voice standards Support workforce planning and peak trading readiness across seasonal and promotional periods Collaborate with 3PLs, couriers and installation partners to enhance delivery experience and reduce service exceptions Use data, insight and reporting to inform decision-making and continuous improvement initiatives About You To be successful in this role, you will bring: Proven experience in eCommerce customer experience or customer operations management Background within interiors, homeware, furniture, premium retail or a high-consideration product environment (preferred) Strong understanding of fulfilment, delivery and returns processes and their impact on customer experience Demonstrated experience in journey mapping, process design and cross-functional improvement delivery Confidence working with data, reporting tools and performance metrics A proactive, solutions-focused mindset with strong stakeholder management skills Experience leading and developing customer service teams in a fast-paced environment Why Apply? This is an excellent opportunity to join a growing, forward-thinking business where customer experience sits at the heart of the brand proposition. The role offers genuine ownership, influence and the opportunity to make a lasting impact within a premium retail environment.

Head of Marketing Online Retailer - Home/General Merchandise London/Hybrid Competitive Salary A high-growth online retail business is seeking a Head of Marketing to lead a brand-led marketing strategy across its digital-first operation. This is a senior, hands-on role for an experienced ecommerce marketer who can combine strategic thinking with practical delivery. Working closely with founders and senior leaders, the Head of Marketing will shape brand positioning, customer messaging and digital presence across all online touchpoints, ensuring a consistent and compelling customer journey. Operating in a fast-paced, scale-up environment, the Head of Marketing will be comfortable building structure while remaining closely involved in day-to-day execution. Key Responsibilities Own and deliver a brand-led marketing strategy aligned to ecommerce growth objectives Define positioning, messaging and value propositions for an online retail audience Lead brand development, creative direction and digital storytelling Deliver integrated marketing activity across content, social, PR, partnerships and online channels Drive brand awareness, engagement and customer loyalty Work closely with ecommerce, trading and product teams to support online revenue growth Manage agencies, partners and marketing budgets Build scalable marketing processes and internal capability The Candidate Proven in a senior marketing role within online retail or ecommerce Strong background in brand-led, digital-first marketing Experience delivering integrated campaigns across multiple online channels Comfortable operating as a player-manager in a scale-up environment Commercially minded with strong creative judgement What Success Looks Like Within 12 months, the Head of Marketing will have strengthened brand visibility, improved customer engagement and built a scalable marketing foundation to support continued ecommerce growth. Apply today to find out more and be considered! BH35312

Digital Designer London Retail Hybrid Working Competitive Salary Zachary Daniels Recruitment are partnered with a leading retailer on the recruitment of a Digital Designer. Our client is a well knownIf you love blending creativity with pace and agility, this will appeal to you. Key Responsibilities Act as the visual shop window for the group's brands across all digital channels, delivering creative that is engaging, commercially aware and consistently high quality Work from structured briefs to produce eye-catching artwork for seasonal promotions, product launches and key trading moments Ensure all creative output is on-brand, recognisable and aligned with established brand guidelines across the wider group Create, adapt and optimise digital assets for ecommerce websites, including image retouching, colour correction, clipping paths, canvas expansion and repurposing imagery for multiple formats Use generative AI tools thoughtfully to enhance creative output and improve efficiency without compromising brand quality Stay ahead of upcoming campaigns by proactively preparing assets, while remaining agile enough to respond to reactive or last-minute creative requests Collaborate closely with stakeholders across the business to ensure creative supports commercial objectives and deadlines are consistently met What the Ideal Candidate Will Offer The Digital Creative Designer will bring a minimum of three years' experience in graphic or digital design, ideally within a retail or consumer-focused environment A strong understanding of ecommerce and online customer behaviour, with the ability to translate commercial insight into effective creative output expected of a Digital Creative Designer Advanced proficiency in Adobe Creative Suite, particularly InDesign, Illustrator and Photoshop, with confidence using macOS as a core working environment - the technical toolkit of a Digital Creative Designer Excellent attention to detail, strong organisational skills and the ability to prioritise competing deadlines in a fast-paced environment, traits consistently demonstrated by a successful Digital Creative Designer Clear communication skills and a collaborative mindset, enabling a Digital Creative Designer to contribute ideas, work cross-functionally and support the wider team when needed Apply today to find out more! BH35115

Senior Ecommerce Manager (Some hybrid options) Exclusive opportunity via Zachary Daniels! Zachary Daniels are proud to be partnering exclusively with a well-known and highly respected UK consumer brand to appoint a Senior eCommerce Manager. This is a high impact role leading digital trading across website and marketplaces for a brand with a strong heritage and ambitious growth plans. This is a hands-on, commercial role for someone who loves ecommerce, understands trading at pace, and wants real ownership of online performance. The Role: You will take full responsibility for driving online growth, owning the trading calendar, optimising the customer journey and delivering strong commercial results. Working closely with Buying and Marketing teams, you will lead initiatives that increase traffic, conversion and revenue across all digital channels. You will be trusted to shape strategy, lead promotions, improve site performance and use insight to make better decisions every day. What we are looking for: We are keen to speak to experienced Ecommerce Managers or Senior Digital Trading professionals from retail or consumer brands who can demonstrate a strong track record of online growth. You will be commercially minded, analytically strong and confident working in a fast paced, entrepreneurial environment. Experience across platforms such as Magento or Shopify, strong knowledge of analytics and digital marketing channels, and a hands-on approach are essential. Why apply? This is a rare opportunity to join a recognised retail brand at an exciting point in its digital journey. You will have real influence, visibility and the chance to make a measurable impact on performance. Zachary Daniels are managing this role exclusively. Early applications are strongly encouraged. For a confidential conversation, please apply or contact the Zachary Daniels team directly! BH35161

Junior Buyer - Dropship, Online Retailer - Home and Garden London/Hybrid Salary up to 42K Basic Zachary Daniels Recruitment are partnered with a multichannel retailer, on the appointment of a Junior Buyer - Dropship, to own category performance across home and garden ranges, for the online business. Requiring 2 days a week in the office and 3 days from home, our client offers a high degree of flexibility for a commercially minded and passionate Junior Buyer - Dropship. Overall Purpose Play a key role in driving the commercial success of a growing ecommerce business through the delivery of a competitive drop ship proposition. Own the development, execution and optimisation of cross-category DSV ranges in line with the wider category and trading strategy Support business growth ambitions by expanding existing ranges and introducing new suppliers and products that strengthen the overall customer offer Key Responsibilities Deliver commercial performance across DSV sales, margin and returns, ensuring targets are consistently met or exceeded Lead the development and execution of the DSV range in line with category strategies, identifying and unlocking growth opportunities across priority categories Partner closely with Buying Managers to identify range gaps, customer needs and product opportunities Source, onboard and manage new DSV suppliers, owning negotiations from initial engagement through to products going live online Build and maintain strong supplier relationships, ensuring ongoing availability, competitive pricing and commercial alignment Negotiate supplier terms, cost prices and funding contributions to support margin targets and additional revenue streams Identify opportunities for supplier-funded activity and advertising revenue, contributing to agreed annual income targets Work cross-functionally with Buying, Digital, Merchandising and other teams to ensure product ambitions are delivered effectively online Follow established business processes to onboard new suppliers and products efficiently and compliantly Continuously review range performance, analysing results to identify root causes and implement corrective actions where required Maintain a deep understanding of assigned categories, market trends and competitor activity To be considered for the position of Junior Buyer -Dropship, you will offer the following: Background in multi-category buying and/or drop-ship buying within an ecommerce business Passionate about product, customer experience and commercial performance Confident challenging constructively and influencing both internal and external stakeholders Proactive, commercially minded and comfortable working in a fast-paced, growth-oriented environment Strong communicator with the ability to manage multiple relationships effectively Detail-oriented, organised and capable of balancing strategic thinking with hands-on delivery Apply today to be considered for the position of Junior Buyer - Dropship. BH35132

Elite is currently exclusively partnering with a beautiful fashion brand, seeking an Ecommerce Trading Executive to support the growth and performance of global digital channels. The role focuses on trading, product optimisation, reporting, and driving conversion, working closely with Content, CRM, and Merchandising teams to enhance the online customer journey. Key Responsibilities Manage day-to-day trading performance across global websites. Produce reports and insights to drive KPIs and conversion improvements. Optimise product categories, navigation, and visual merchandising. Collaborate on SEO, product attribution, and taxonomy enhancements. Lead range planning, product launches, and data accuracy across platforms. Support external ecommerce partnerships and online concessions. Contribute to digital content and trading calendars. Conduct site testing and ensure continuous improvement through data insights. Key Skills & Experience Experience with ecommerce platforms (Shopify preferred). Strong analytical and reporting skills (Excel, GA4). Understanding of onsite merchandising, CRO, and key digital KPIs. Commercially minded with excellent attention to detail. Strong communicator, organised, and adaptable in a fast-paced environment. Enthusiasm for ecommerce and digital retail.

Senior Marketing Manager South West Salary up to 55k + Benefits Hybrid Working Reporting into the Senior Leadership Team, the Senior Marketing Manager is a key leadership role within a purpose-driven, sustainable brand. Acting as brand guardian, this position is responsible for driving responsible growth, customer acquisition and long-term brand value, while supporting the evolution of a values led e-commerce business. The role blends strategic thinking with hands on delivery, ensuring commercial performance is achieved in line with ethical, environmental and social commitments. Key Responsibilities - Senior Marketing Manager Lead the development and delivery of integrated, multi-channel marketing strategies aligned to seasonal trading, brand values and long-term sustainability goals Own and evolve the brand proposition, creative direction and tone of voice, ensuring authenticity and consistency across all customer touchpoints Define and deepen understanding of the target customer through data, insight and research, using this to drive acquisition, retention and community engagement Deliver customer-focused campaigns across digital, ecommerce, print and partnerships that balance commercial impact with brand integrity Develop strategic partnerships with like minded, purpose-led brands to support customer growth and brand awareness Work closely with digital and ecommerce teams to optimise online performance, user experience and conversion while maintaining brand values Oversee content creation including seasonal campaigns, imagery, storytelling, catalogues, PR and social media Manage marketing budgets, demand planning and performance reporting with a focus on responsible investment and ROI Lead, inspire and develop marketing and creative teams, and manage external agencies aligned to the brand's ethical standards What Is Needed - Senior Marketing Manager Senior-level experience in multi-channel marketing within a lifestyle or consumer brand, ideally with a sustainability mindset Proven ability to deliver commercial growth while protecting brand integrity and purpose Experience owning brand strategy, creative direction and storytelling Strong understanding of ecommerce, digital marketing performance and customer journeys Commercially astute, data-informed and customer-centric Confident, values-led leader with strong collaboration and communication skills Highly organised, proactive and comfortable operating at senior leadership level This Senior Marketing Manager role offers the opportunity to shape the future of a purpose led lifestyle brand, driving growth while championing sustainability, transparency and positive impact. Apply today to find out more! BH35276

E-Commerce Manager Role Overview Responsible for driving the performance, growth, and day-to-day operation of a direct-to-consumer e-commerce business, owning the end-to-end online customer journey and delivering strong commercial results. Key Responsibilities Own and deliver the e-commerce strategy to drive traffic, conversion, AOV, and retention Manage day-to-day site operations, ensuring accuracy across product data, pricing, stock, and content Lead UX/UI optimisation, site enhancements, and new feature rollouts Oversee seasonal and capsule product launches across homepage, collections, and product pages Own site merchandising strategy across key categories and campaigns Monitor site performance and trading, proactively identifying risks and opportunities Produce and analyse daily, weekly, and monthly performance reports Use data and insights to optimise assortment, merchandising, and customer journey Lead A/B testing, personalisation, and experimentation initiatives Ensure a consistent, high-quality customer experience across all digital touchpoints Support omni-channel and international e-commerce growth initiatives Manage product listings and performance across third-party marketplaces Partner with logistics and operations teams to ensure smooth fulfilment and returns Work closely with Digital Marketing to align campaigns, content, and site experience Oversee SEO best practices across site content and product pages Act as the central point of contact across cross-functional teams Manage external agencies, developers, and technology partners Monitor industry trends, competitors, and emerging technologies Ensure compliance with accessibility and digital standards Present performance insights and recommendations to stakeholders Requirements Proven e-commerce experience within a fast-paced retail or DTC environment

Head of Buying - Online SW London Online Retail Salary + 100k, Car Allowance, Bonus A scaling, multichannel retail business operating in the Home, DIY, Garden and Electrical's space is seeking a Head of Buying, to lead the expansion of its product assortment and drive profitable growth across dropship and extended online ranges. This role reports directly to the Managing Director and is geared toward individuals who thrive in fast-paced, entrepreneurial environments where trading decisions have real commercial impact. The Head of Buying - Online, will: Build and execute a commercial online trading strategy that expands product choice and drives profitable ecommerce sales Identify category gaps and high-demand opportunities using digital data, search analytics, competitor benchmarking and pricing insight Lead dropship and extended range expansion across Home, DIY, Garden and Electrical categories without tying up inventory Source and onboard suppliers at pace, negotiate commercial terms and manage vendor performance end to end Own online commercial performance metrics including sales, margin, commission rates, stock turn and digital profitability Translate trading data, BI reports and ecommerce analytics into immediate actions around pricing, range adjustments, promotions and visibility Work closely with ecommerce, marketing and operations teams to ensure products are discoverable, competitive and operationally sound Take full lifecycle ownership of online-only SKUs, from onboarding through trading optimisation to exit decisions The ideal Head of Buying - Online, will bring: Strong online trading or ecommerce buying background with home category exposure (Home, DIY, Garden, Electricals or similar) Hands-on dropship vendor management experience including onboarding, commercials, and trading performance Commercial mindset with a trader mentality: comfortable scaling profitable ranges fast and exiting non-performers Negotiation skills and supplier relationship management experience in a retail context Ability to operate in an entrepreneurial environment with high accountability and rapid decision-making cycles Confidence with ecommerce data (search data, pricing data, conversion metrics, marketplace benchmarks, etc.) Strong P&L awareness and comfort owning financial outcomes in an ecommerce setting Apply today to be considered for the position of Head of Buying - Online BH35219

Digital Designer London Retail Hybrid Working Competitive Salary Zachary Daniels Recruitment are partnered with a leading retailer on the recruitment of a Digital Designer. Our client is a well knownIf you love blending creativity with pace and agility, this will appeal to you. Key Responsibilities Act as the visual shop window for the group's brands across all digital channels, delivering creative that is engaging, commercially aware and consistently high quality Work from structured briefs to produce eye-catching artwork for seasonal promotions, product launches and key trading moments Ensure all creative output is on-brand, recognisable and aligned with established brand guidelines across the wider group Create, adapt and optimise digital assets for ecommerce websites, including image retouching, colour correction, clipping paths, canvas expansion and repurposing imagery for multiple formats Use generative AI tools thoughtfully to enhance creative output and improve efficiency without compromising brand quality Stay ahead of upcoming campaigns by proactively preparing assets, while remaining agile enough to respond to reactive or last-minute creative requests Collaborate closely with stakeholders across the business to ensure creative supports commercial objectives and deadlines are consistently met What the Ideal Candidate Will Offer The Digital Creative Designer will bring a minimum of three years' experience in graphic or digital design, ideally within a retail or consumer-focused environment A strong understanding of ecommerce and online customer behaviour, with the ability to translate commercial insight into effective creative output expected of a Digital Creative Designer Advanced proficiency in Adobe Creative Suite, particularly InDesign, Illustrator and Photoshop, with confidence using macOS as a core working environment - the technical toolkit of a Digital Creative Designer Excellent attention to detail, strong organisational skills and the ability to prioritise competing deadlines in a fast-paced environment, traits consistently demonstrated by a successful Digital Creative Designer Clear communication skills and a collaborative mindset, enabling a Digital Creative Designer to contribute ideas, work cross-functionally and support the wider team when needed Apply today to find out more! BH35115