Ecommerce Trading Manager Location: Brighton (prime location) 50-55k + Great Benefits 4 day working week! Zachary Daniels Recruitment is proud to be partnering with a forward-thinking, purpose-led retail brand to recruit an Ecommerce Trading Manager. This is a fantastic opportunity to join a growing direct-to-consumer business where data, customer insight, and digital performance are central to success. This role sits at the heart of the digital function, combining ecommerce trading, analytics, and CRO. You will take ownership of onsite performance, using data to understand customer behaviour and drive improvements across ecommerce, digital marketing, and CRM. The Role: Working closely with the Head of Ecommerce and wider digital teams, you will play a key role in shaping online growth through both strategic insight and hands-on delivery. Key responsibilities include: Owning ecommerce analytics and translating data into clear, actionable insights Analysing customer behaviour across web and app to identify opportunities for growth Developing and applying segmentation strategies to improve targeting and personalisation Leading the CRO strategy, including A/B and multivariate testing Using tools such as GA4, heatmaps, and session recordings to identify friction points Managing day-to-day trading performance, including campaigns, product launches, and onsite merchandising Monitoring and reporting on key KPIs such as conversion, AOV, traffic, and revenue Collaborating cross-functionally with Digital Marketing and CRM teams to improve performance About You: 5+ years' experience in ecommerce, analytics, or a similar hybrid role within a DTC or retail environment Proven ability to turn data into insights that drive commercial performance Strong understanding of customer behaviour, segmentation, and personalisation Experience with tools such as GA4, Shopify analytics, and testing platforms Comfortable working across multiple teams and influencing stakeholders Commercially minded with a strong understanding of performance drivers Clear and confident communicator, able to simplify complex data Highly organised, proactive, and able to manage competing priorities Passionate about customer experience and continuous improvement What's in it for you: Opportunity to play a key role in a growing ecommerce function A collaborative, fast-paced and creative working environment Flexible 4-day working week Competitive benefits package including healthcare, staff discount and additional perks Modern office environment in Brighton Zachary Daniels is proud to be representing this opportunity. For more information or to apply, please get in touch. BH35953
Apr 21, 2026
Full time
Ecommerce Trading Manager Location: Brighton (prime location) 50-55k + Great Benefits 4 day working week! Zachary Daniels Recruitment is proud to be partnering with a forward-thinking, purpose-led retail brand to recruit an Ecommerce Trading Manager. This is a fantastic opportunity to join a growing direct-to-consumer business where data, customer insight, and digital performance are central to success. This role sits at the heart of the digital function, combining ecommerce trading, analytics, and CRO. You will take ownership of onsite performance, using data to understand customer behaviour and drive improvements across ecommerce, digital marketing, and CRM. The Role: Working closely with the Head of Ecommerce and wider digital teams, you will play a key role in shaping online growth through both strategic insight and hands-on delivery. Key responsibilities include: Owning ecommerce analytics and translating data into clear, actionable insights Analysing customer behaviour across web and app to identify opportunities for growth Developing and applying segmentation strategies to improve targeting and personalisation Leading the CRO strategy, including A/B and multivariate testing Using tools such as GA4, heatmaps, and session recordings to identify friction points Managing day-to-day trading performance, including campaigns, product launches, and onsite merchandising Monitoring and reporting on key KPIs such as conversion, AOV, traffic, and revenue Collaborating cross-functionally with Digital Marketing and CRM teams to improve performance About You: 5+ years' experience in ecommerce, analytics, or a similar hybrid role within a DTC or retail environment Proven ability to turn data into insights that drive commercial performance Strong understanding of customer behaviour, segmentation, and personalisation Experience with tools such as GA4, Shopify analytics, and testing platforms Comfortable working across multiple teams and influencing stakeholders Commercially minded with a strong understanding of performance drivers Clear and confident communicator, able to simplify complex data Highly organised, proactive, and able to manage competing priorities Passionate about customer experience and continuous improvement What's in it for you: Opportunity to play a key role in a growing ecommerce function A collaborative, fast-paced and creative working environment Flexible 4-day working week Competitive benefits package including healthcare, staff discount and additional perks Modern office environment in Brighton Zachary Daniels is proud to be representing this opportunity. For more information or to apply, please get in touch. BH35953
Ecommerce Trading Manager Location: Brighton (prime location) 50-55k + Great Benefits Zachary Daniels Recruitment is proud to be partnering with a forward-thinking, purpose-led retail brand to recruit an Ecommerce Trading Manager. This is a fantastic opportunity to join a growing direct-to-consumer business where data, customer insight, and digital performance are central to success. This role sits at the heart of the digital function, combining ecommerce trading, analytics, and CRO. You will take ownership of onsite performance, using data to understand customer behaviour and drive improvements across ecommerce, digital marketing, and CRM. The Role: Working closely with the Head of Ecommerce and wider digital teams, you will play a key role in shaping online growth through both strategic insight and hands-on delivery. Key responsibilities include: Owning ecommerce analytics and translating data into clear, actionable insights Analysing customer behaviour across web and app to identify opportunities for growth Developing and applying segmentation strategies to improve targeting and personalisation Leading the CRO strategy, including A/B and multivariate testing Using tools such as GA4, heatmaps, and session recordings to identify friction points Managing day-to-day trading performance, including campaigns, product launches, and onsite merchandising Monitoring and reporting on key KPIs such as conversion, AOV, traffic, and revenue Collaborating cross-functionally with Digital Marketing and CRM teams to improve performance About You: 5+ years' experience in ecommerce, analytics, or a similar hybrid role within a DTC or retail environment Proven ability to turn data into insights that drive commercial performance Strong understanding of customer behaviour, segmentation, and personalisation Experience with tools such as GA4, Shopify analytics, and testing platforms Comfortable working across multiple teams and influencing stakeholders Commercially minded with a strong understanding of performance drivers Clear and confident communicator, able to simplify complex data Highly organised, proactive, and able to manage competing priorities Passionate about customer experience and continuous improvement What's in it for you: Opportunity to play a key role in a growing ecommerce function A collaborative, fast-paced and creative working environment Flexible 4-day working week Competitive benefits package including healthcare, staff discount and additional perks Modern office environment in Brighton Zachary Daniels is proud to be representing this opportunity. For more information or to apply, please get in touch. BH35953
Apr 16, 2026
Full time
Ecommerce Trading Manager Location: Brighton (prime location) 50-55k + Great Benefits Zachary Daniels Recruitment is proud to be partnering with a forward-thinking, purpose-led retail brand to recruit an Ecommerce Trading Manager. This is a fantastic opportunity to join a growing direct-to-consumer business where data, customer insight, and digital performance are central to success. This role sits at the heart of the digital function, combining ecommerce trading, analytics, and CRO. You will take ownership of onsite performance, using data to understand customer behaviour and drive improvements across ecommerce, digital marketing, and CRM. The Role: Working closely with the Head of Ecommerce and wider digital teams, you will play a key role in shaping online growth through both strategic insight and hands-on delivery. Key responsibilities include: Owning ecommerce analytics and translating data into clear, actionable insights Analysing customer behaviour across web and app to identify opportunities for growth Developing and applying segmentation strategies to improve targeting and personalisation Leading the CRO strategy, including A/B and multivariate testing Using tools such as GA4, heatmaps, and session recordings to identify friction points Managing day-to-day trading performance, including campaigns, product launches, and onsite merchandising Monitoring and reporting on key KPIs such as conversion, AOV, traffic, and revenue Collaborating cross-functionally with Digital Marketing and CRM teams to improve performance About You: 5+ years' experience in ecommerce, analytics, or a similar hybrid role within a DTC or retail environment Proven ability to turn data into insights that drive commercial performance Strong understanding of customer behaviour, segmentation, and personalisation Experience with tools such as GA4, Shopify analytics, and testing platforms Comfortable working across multiple teams and influencing stakeholders Commercially minded with a strong understanding of performance drivers Clear and confident communicator, able to simplify complex data Highly organised, proactive, and able to manage competing priorities Passionate about customer experience and continuous improvement What's in it for you: Opportunity to play a key role in a growing ecommerce function A collaborative, fast-paced and creative working environment Flexible 4-day working week Competitive benefits package including healthcare, staff discount and additional perks Modern office environment in Brighton Zachary Daniels is proud to be representing this opportunity. For more information or to apply, please get in touch. BH35953
Triple Wimbledon champion Fred Perry founded his brand in 1952. He was the son of a cotton spinner, who played and fought his way through, always with style - and despite the establishment. Today, Fred Perry is a global community of over 370 employees, all inspired by the Laurel Wreath and what it represents PURPOSE: This role ensures that all stores that operate across the group of Brands that we retail (Full Price, Off Price and Ecom) have the correct stock package and stock levels are being maintained to achieve their sales plan. Supports the merchandiser to plan the buy for both Full Price and Outlet channels through analysis and range building for the areas of responsibilities. This will include managing terminal stock to ensure any additional SMU buys are proposed, and clearance partners are explored. Support the merchandiser to manage the intake of stock into the retail business. Managing, training and coaching the MAA KEY RESPONSIBILITIES: TRADE Produce weekly trade reports with the Merchandising Admin Assistant. Identify best and worst selling lines, propose action to be taken and suggest key trade actions to Merchandiser. After Weekly Trade meeting, ensure MAA completes all required actions. Work with merchandiser to ensure that Retail stock levels reflect current performance and act when needed. Review store stock quantities to ensure stores are holding enough stock to support sales. Liaise on a regular basis with the production and logistics teams to understand delivery issues - discuss with the merchandiser what action to take, demonstrate a clear understanding on the impact on sales Work closely with the planning team to address wholesale shortfalls while minimising impact on retails/Ecommerce business. Work with merchandiser to plan permanent mark-down in line with company strategy. Hit product to the optimum depth at the right time. Ensure that all markdowns clear through to the required terminal stock while maximising profitably. Think Digital First - Work alongside the ecommerce, Buying and Visual Merchandising teams to maximise any Digital trading opportunity for the coming weeks. Help mirror the strategy onto our bricks and mortar locations. Deputise for Merchandiser as required in company trade meeting. Support the merchandiser to produce monthly and quarterly terminal stock reports, as well as any ad hoc reporting needed by the business. Plan and execute stock transfers when needed and any stock movement between locations PLANNING Ensure that all analysis is prepared in a timely manner to help drive the forthcoming season strategy. Ensure that the analysis is communicated to all appropriate teams and departments. produce department plans for sales, markdown, profit and stock turns plan OTB phasing to maximise sales and minimise stock holding set up WSSI As required work with the Product and Buying Managers to range build for area of responsibility Support the merchandiser to produce a sign-off pack to sign off buy with the merchandise manager and commercial director Plan buy quantities for each line based on ROS use historical analysis to support this Ensure that size analysis is undertaken for the forthcoming season and decide on the quantities to be ordered by size. Ensure that the planning team receive required buy quantities for retail in the required time scales. Upload prices on for any upcoming season. Plan initial allocations to stores with MAA to support store sales Ensure that the Option Details is accurately maintained with quantities and price and an accurate reflection of the current spend. BRANCH MERCHANDISING Communicate with stores and lead regular store phone calls alongside MAA and carry out regular store visits. Prepare reports to be presented to the Merchandising Manager, along with action plans to increase store trade if needed. Analyse individual store performance, seeking opportunities and actions to gain further potential sales. Understand each store profile, understanding sales trends and bestsellers for each store/region. Be the stores go to (along with MAA) for stock issues, upcoming events and delivery issues. Build good relationships with store managers and retail area managers. Build store option plans for each product category area based on store total stock holding, sales performance and store size. TEAM Be an complete team player - work across departments to ensure company goals are achieved Perform annual appraisal, mid-year reviews and day to day coaching as required Actively engage in team discussions and meetings, to bring opinions forward Manage MAA's workload and development Have regular catch ups with both direct reports (MAA) and line manager to discuss current performance and future progression THE PERSON: Passion and Enthusiasm Numerate with strong analytical abilities Advanced Excel knowledge required Team leader capable of coaching and taking team members to the next level Build strong and cooperative relationships cross functionally across the business Highly organised with great attention to detail Proactive and a good time manager Excellent communication skills Commercial Awareness - Demonstrate a good understanding of what is happening in the retail market and the impact this may have on our business Minimum2 years' work experience within a Merchandising role would be preferred HOURS: We actively encourage our teams to have a good work/life balance and so we are pleased to offer flexible working shifts at Fred Perry HQ. Our core shift hours are from 10am - 4.30pm and so employees can choose to start and finish early, or start and finish late. (i.e. work 8:00am-4:30pm, or 10:00am-6:30pm etc). We also have 30-minute early finish on Fridays. As we continue to work in a more flexible way, the Head Office acts a brand hub, where we can all connect and collaborate with one another. This role is a mix of office based (London) and remote working. We will expect the employee to come into the office regularly for face to face meetings and to work alongside their team on collaborative projects. BENEFITS: We are proud to offer a wide range of benefits to all our staff, and continue to reassess what our community needs from us to thrive. We don't want to be a good company to work for, we want to be a great one. Here are some things we currently offer: Annual performance related bonus Competitive salary Generous staff discount and regular sample sales Generous pension scheme with 8.5% company contribution Option to buy an extra 5 days holiday annually Enhanced maternity and paternity packages Life insurance Private healthcare Cycle to work scheme Early finish Fridays Season ticket loan Additional benefits with long service 25 days annual leave plus Bank Holidays Annual Birthday vouchers EAP Social Events We actively welcome applications from people of all different backgrounds. Your CV will be submitted to hiring managers with all personal details hidden to ensure anonymity.
Apr 16, 2026
Full time
Triple Wimbledon champion Fred Perry founded his brand in 1952. He was the son of a cotton spinner, who played and fought his way through, always with style - and despite the establishment. Today, Fred Perry is a global community of over 370 employees, all inspired by the Laurel Wreath and what it represents PURPOSE: This role ensures that all stores that operate across the group of Brands that we retail (Full Price, Off Price and Ecom) have the correct stock package and stock levels are being maintained to achieve their sales plan. Supports the merchandiser to plan the buy for both Full Price and Outlet channels through analysis and range building for the areas of responsibilities. This will include managing terminal stock to ensure any additional SMU buys are proposed, and clearance partners are explored. Support the merchandiser to manage the intake of stock into the retail business. Managing, training and coaching the MAA KEY RESPONSIBILITIES: TRADE Produce weekly trade reports with the Merchandising Admin Assistant. Identify best and worst selling lines, propose action to be taken and suggest key trade actions to Merchandiser. After Weekly Trade meeting, ensure MAA completes all required actions. Work with merchandiser to ensure that Retail stock levels reflect current performance and act when needed. Review store stock quantities to ensure stores are holding enough stock to support sales. Liaise on a regular basis with the production and logistics teams to understand delivery issues - discuss with the merchandiser what action to take, demonstrate a clear understanding on the impact on sales Work closely with the planning team to address wholesale shortfalls while minimising impact on retails/Ecommerce business. Work with merchandiser to plan permanent mark-down in line with company strategy. Hit product to the optimum depth at the right time. Ensure that all markdowns clear through to the required terminal stock while maximising profitably. Think Digital First - Work alongside the ecommerce, Buying and Visual Merchandising teams to maximise any Digital trading opportunity for the coming weeks. Help mirror the strategy onto our bricks and mortar locations. Deputise for Merchandiser as required in company trade meeting. Support the merchandiser to produce monthly and quarterly terminal stock reports, as well as any ad hoc reporting needed by the business. Plan and execute stock transfers when needed and any stock movement between locations PLANNING Ensure that all analysis is prepared in a timely manner to help drive the forthcoming season strategy. Ensure that the analysis is communicated to all appropriate teams and departments. produce department plans for sales, markdown, profit and stock turns plan OTB phasing to maximise sales and minimise stock holding set up WSSI As required work with the Product and Buying Managers to range build for area of responsibility Support the merchandiser to produce a sign-off pack to sign off buy with the merchandise manager and commercial director Plan buy quantities for each line based on ROS use historical analysis to support this Ensure that size analysis is undertaken for the forthcoming season and decide on the quantities to be ordered by size. Ensure that the planning team receive required buy quantities for retail in the required time scales. Upload prices on for any upcoming season. Plan initial allocations to stores with MAA to support store sales Ensure that the Option Details is accurately maintained with quantities and price and an accurate reflection of the current spend. BRANCH MERCHANDISING Communicate with stores and lead regular store phone calls alongside MAA and carry out regular store visits. Prepare reports to be presented to the Merchandising Manager, along with action plans to increase store trade if needed. Analyse individual store performance, seeking opportunities and actions to gain further potential sales. Understand each store profile, understanding sales trends and bestsellers for each store/region. Be the stores go to (along with MAA) for stock issues, upcoming events and delivery issues. Build good relationships with store managers and retail area managers. Build store option plans for each product category area based on store total stock holding, sales performance and store size. TEAM Be an complete team player - work across departments to ensure company goals are achieved Perform annual appraisal, mid-year reviews and day to day coaching as required Actively engage in team discussions and meetings, to bring opinions forward Manage MAA's workload and development Have regular catch ups with both direct reports (MAA) and line manager to discuss current performance and future progression THE PERSON: Passion and Enthusiasm Numerate with strong analytical abilities Advanced Excel knowledge required Team leader capable of coaching and taking team members to the next level Build strong and cooperative relationships cross functionally across the business Highly organised with great attention to detail Proactive and a good time manager Excellent communication skills Commercial Awareness - Demonstrate a good understanding of what is happening in the retail market and the impact this may have on our business Minimum2 years' work experience within a Merchandising role would be preferred HOURS: We actively encourage our teams to have a good work/life balance and so we are pleased to offer flexible working shifts at Fred Perry HQ. Our core shift hours are from 10am - 4.30pm and so employees can choose to start and finish early, or start and finish late. (i.e. work 8:00am-4:30pm, or 10:00am-6:30pm etc). We also have 30-minute early finish on Fridays. As we continue to work in a more flexible way, the Head Office acts a brand hub, where we can all connect and collaborate with one another. This role is a mix of office based (London) and remote working. We will expect the employee to come into the office regularly for face to face meetings and to work alongside their team on collaborative projects. BENEFITS: We are proud to offer a wide range of benefits to all our staff, and continue to reassess what our community needs from us to thrive. We don't want to be a good company to work for, we want to be a great one. Here are some things we currently offer: Annual performance related bonus Competitive salary Generous staff discount and regular sample sales Generous pension scheme with 8.5% company contribution Option to buy an extra 5 days holiday annually Enhanced maternity and paternity packages Life insurance Private healthcare Cycle to work scheme Early finish Fridays Season ticket loan Additional benefits with long service 25 days annual leave plus Bank Holidays Annual Birthday vouchers EAP Social Events We actively welcome applications from people of all different backgrounds. Your CV will be submitted to hiring managers with all personal details hidden to ensure anonymity.
Job Title: Head Of Digital Experience Salary: £100k annually Location: Glasgow, UK (hybrid - 3 days per week in office) Shape how we grow - and grow with us! We're looking for a Head of Digital Experience to shape and lead the future of how customers discover, explore, and book adventures with Macs Adventure. This role is all about owning the vision and performance of our entire digital ecosystem-from web and ecommerce to app, CRM, and beyond-making every touchpoint seamless, inspiring, and high performing. You'll lead a talented team of Digital Product Managers, UX designers, and technical specialists to bring that vision to life. Together, you'll create cohesive, customer first experiences that drive growth, boost conversion, and build lasting relationships with our travellers. From refining the user journey to unlocking new opportunities through data and technology, you'll be at the heart of how we evolve digitally. You'll also take ownership of our digital growth roadmap-prioritizing what matters most, aligning internal teams and external partners, and ensuring everything we build delivers real commercial impact. If you're passionate about blending strategy, creativity, and performance to create exceptional digital experiences, this is a fantastic opportunity to make a big mark! Why Macs Adventure We're a scaling adventure tour operator on a mission to be the leading global brand in self guided, active travel. We're not just growing; we're scaling with purpose. This is your opportunity to join a business at the inflection point of momentum, where your impact is tangible, your ideas are valued, and your career can grow with us. Welcoming over 40,000 customers on our walking and cycling trips to destinations around the world, we employ over 150 people across the UK, US and Germany who share our purpose to create by leading, advocating & enabling self guided, active travel as a positive force for people and planet. In November 2024, we proudly achieved B Corp certification, marking a significant milestone in our journey toward sustainable, values driven growth. Our Culture We're an ambitious, forward thinking business with a bold vision for the future, and our culture reflects these ambitions. We're an action oriented, fast paced organisation and we like to have fun along the way. We're looking for people who can grow with Macs and who can see the scaling journey. It's not the easy route and we're looking for people who enjoy challenges, love learning, want to make an impact and align with our core values: Love the journey: A Macs trip is all about the journey, not the destination. We are all believers in Macs' unique brand of self guided, active travel and shout about it. As more travellers convert to the Macs Way, we accept our business will grow and change. We welcome new connections, and embrace to new opportunities. Carpe diem! Take a different path: We're not different for different's sake; but we won't succeed if we're just the same as everyone else. We devise creative solutions to problems, find new ways of doing things, and trust colleagues who are doing so too. We are brave and feel empowered to take the initiative. We ask ourselves: is what I'm doing authentically Macs? Tread thoughtfully: We are considerate, empathetic and try to put ourselves in our customers', suppliers' and each other's shoes. We support local, and find ways of having less negative impact on the planet. We find ways of having positive impact on people and communities. We are fair, and we do the right thing. Go the extra mile: We know that creating a perfect involves going that bit further. We imagine the best feedback we can get and set out to earn it. We take ownership and accountability - it's yours, not someone else's, problem. We step up and help our team mates when they need us. What you'll do Digital Product Leadership Lead Digital Product Managers across web, ecommerce and app Own the digital product roadmap aligned to commercial priorities Balance trading needs, customer experience and long term platform development Ensure strong delivery governance and prioritisation User Experience and Optimisation Lead UX design across web and app Oversee CRO strategy and experimentation roadmap Improve conversion rate, revenue per visitor and customer journey performance Ensure customer insight informs product and experience decisions Martech and Marketing Data Own the martech ecosystem including tracking, tagging and automation infrastructure Ensure accurate and actionable performance reporting Drive improvements in attribution, data quality and insight generation Support marketing and trading teams with robust performance analytics SEO & AI Enablement Oversee SEO strategy across technical, on page and content optimisation Ensure robust SEO prioritisation with product roadmap and content strategy Oversee adoption of AI tools and a roadmap focused on unlocking efficiency and effectiveness of AI capabilities Commercial Performance Partner with Marketing and Merchandising to improve digital trading performance Identify opportunities to increase revenue, conversion and customer value Ensure rapid response to performance issues or optimisation opportunities Leadership Lead, mentor and grow a high performing cross functional digital team including digital product managers, UX designers, CRO, martech and data specialists Create clear priorities and focus across competing demands Build a structured team with clear roles, KPIs and opportunities for development Foster a culture of experimentation, continuous improvement, accountability and commercial thinking What You'll Bring Strategic Marketing Leadership Strong experience defining positioning, audience segmentation, and go to market strategy Demonstrated ability to define and execute digital growth strategies and manage marketing investment to drive commercial outcomes Ability to balance brand building with sales activation Commercial & Analytical Acumen Confident interpreting commercial data, metrics, and marketing analytics Experience using GA4, eCommerce platforms, CRM systems, and performance dashboards Proven ability to improve conversion, lead quality, marketing ROI, and revenue through data led optimisation Cross Functional Influence Strong experience leading and collaborating with cross functional teams (e.g. brand, performance marketing, CRM, product, engineering, and design), ensuring alignment across the full customer journey Effective collaborator across brand, performance marketing, CRM, product, engineering, design, and sales teams Skilled at influencing through clear briefs, commercial insight, and communication to ensure alignment across the full customer journey Communication & Storytelling Excellent written and verbal communicator, able to clearly articulate strategy, insights, and opportunities Customer & Market Insight Strong understanding of local consumer behaviour and travel motivations Experience using qualitative and quantitative insights to shape strategy and customer experience Execution & Ownership Highly organised, proactive, and accountable for outcomes Comfortable managing competing priorities in a fast growth environment and driving initiatives from strategy through execution Nice to Have Experience in adventure or active travel sectors Demonstrated leadership and coaching capabilities What we'll offer As well as your salary; ANNUAL LEAVE: We're an inclusive employer and celebrate diversity. We want you to be able to take holidays that matter to you, so 8 public holidays are included in your annual leave allowance of 33 days, which increases to 35 days after 5 years' service. BIRTHDAY BOOSTER: An extra day off on your birthday! PENSION: We offer a contributory pension scheme. DISCOUNTS: You are eligible for great discounts on Macs Adventure trips! TRAVEL INSURANCE: We provide you and your spouse/partner/children with annual worldwide travel insurance. FLEXIBLE WORKING: A flexible work culture - you'll be able to work from home as well as coming into our hub office in Glasgow 3 days per week to collaborate with colleagues. GETTING TOGETHER: Regular team, management and leadership meetings and retreats. CULTURE: An innovative, fast growth, international and solution focused culture, where we work hard to embed our values across the business. L&D: We support your self guided learning journey to make the most of your strengths. WELLBEING: We'll support you in looking after your health and wellbeing so you can do your best work. TRAVEL: Occasional international travel may be required. IMPACT: The opportunity to make a difference in people's lives and the planet.
Apr 16, 2026
Full time
Job Title: Head Of Digital Experience Salary: £100k annually Location: Glasgow, UK (hybrid - 3 days per week in office) Shape how we grow - and grow with us! We're looking for a Head of Digital Experience to shape and lead the future of how customers discover, explore, and book adventures with Macs Adventure. This role is all about owning the vision and performance of our entire digital ecosystem-from web and ecommerce to app, CRM, and beyond-making every touchpoint seamless, inspiring, and high performing. You'll lead a talented team of Digital Product Managers, UX designers, and technical specialists to bring that vision to life. Together, you'll create cohesive, customer first experiences that drive growth, boost conversion, and build lasting relationships with our travellers. From refining the user journey to unlocking new opportunities through data and technology, you'll be at the heart of how we evolve digitally. You'll also take ownership of our digital growth roadmap-prioritizing what matters most, aligning internal teams and external partners, and ensuring everything we build delivers real commercial impact. If you're passionate about blending strategy, creativity, and performance to create exceptional digital experiences, this is a fantastic opportunity to make a big mark! Why Macs Adventure We're a scaling adventure tour operator on a mission to be the leading global brand in self guided, active travel. We're not just growing; we're scaling with purpose. This is your opportunity to join a business at the inflection point of momentum, where your impact is tangible, your ideas are valued, and your career can grow with us. Welcoming over 40,000 customers on our walking and cycling trips to destinations around the world, we employ over 150 people across the UK, US and Germany who share our purpose to create by leading, advocating & enabling self guided, active travel as a positive force for people and planet. In November 2024, we proudly achieved B Corp certification, marking a significant milestone in our journey toward sustainable, values driven growth. Our Culture We're an ambitious, forward thinking business with a bold vision for the future, and our culture reflects these ambitions. We're an action oriented, fast paced organisation and we like to have fun along the way. We're looking for people who can grow with Macs and who can see the scaling journey. It's not the easy route and we're looking for people who enjoy challenges, love learning, want to make an impact and align with our core values: Love the journey: A Macs trip is all about the journey, not the destination. We are all believers in Macs' unique brand of self guided, active travel and shout about it. As more travellers convert to the Macs Way, we accept our business will grow and change. We welcome new connections, and embrace to new opportunities. Carpe diem! Take a different path: We're not different for different's sake; but we won't succeed if we're just the same as everyone else. We devise creative solutions to problems, find new ways of doing things, and trust colleagues who are doing so too. We are brave and feel empowered to take the initiative. We ask ourselves: is what I'm doing authentically Macs? Tread thoughtfully: We are considerate, empathetic and try to put ourselves in our customers', suppliers' and each other's shoes. We support local, and find ways of having less negative impact on the planet. We find ways of having positive impact on people and communities. We are fair, and we do the right thing. Go the extra mile: We know that creating a perfect involves going that bit further. We imagine the best feedback we can get and set out to earn it. We take ownership and accountability - it's yours, not someone else's, problem. We step up and help our team mates when they need us. What you'll do Digital Product Leadership Lead Digital Product Managers across web, ecommerce and app Own the digital product roadmap aligned to commercial priorities Balance trading needs, customer experience and long term platform development Ensure strong delivery governance and prioritisation User Experience and Optimisation Lead UX design across web and app Oversee CRO strategy and experimentation roadmap Improve conversion rate, revenue per visitor and customer journey performance Ensure customer insight informs product and experience decisions Martech and Marketing Data Own the martech ecosystem including tracking, tagging and automation infrastructure Ensure accurate and actionable performance reporting Drive improvements in attribution, data quality and insight generation Support marketing and trading teams with robust performance analytics SEO & AI Enablement Oversee SEO strategy across technical, on page and content optimisation Ensure robust SEO prioritisation with product roadmap and content strategy Oversee adoption of AI tools and a roadmap focused on unlocking efficiency and effectiveness of AI capabilities Commercial Performance Partner with Marketing and Merchandising to improve digital trading performance Identify opportunities to increase revenue, conversion and customer value Ensure rapid response to performance issues or optimisation opportunities Leadership Lead, mentor and grow a high performing cross functional digital team including digital product managers, UX designers, CRO, martech and data specialists Create clear priorities and focus across competing demands Build a structured team with clear roles, KPIs and opportunities for development Foster a culture of experimentation, continuous improvement, accountability and commercial thinking What You'll Bring Strategic Marketing Leadership Strong experience defining positioning, audience segmentation, and go to market strategy Demonstrated ability to define and execute digital growth strategies and manage marketing investment to drive commercial outcomes Ability to balance brand building with sales activation Commercial & Analytical Acumen Confident interpreting commercial data, metrics, and marketing analytics Experience using GA4, eCommerce platforms, CRM systems, and performance dashboards Proven ability to improve conversion, lead quality, marketing ROI, and revenue through data led optimisation Cross Functional Influence Strong experience leading and collaborating with cross functional teams (e.g. brand, performance marketing, CRM, product, engineering, and design), ensuring alignment across the full customer journey Effective collaborator across brand, performance marketing, CRM, product, engineering, design, and sales teams Skilled at influencing through clear briefs, commercial insight, and communication to ensure alignment across the full customer journey Communication & Storytelling Excellent written and verbal communicator, able to clearly articulate strategy, insights, and opportunities Customer & Market Insight Strong understanding of local consumer behaviour and travel motivations Experience using qualitative and quantitative insights to shape strategy and customer experience Execution & Ownership Highly organised, proactive, and accountable for outcomes Comfortable managing competing priorities in a fast growth environment and driving initiatives from strategy through execution Nice to Have Experience in adventure or active travel sectors Demonstrated leadership and coaching capabilities What we'll offer As well as your salary; ANNUAL LEAVE: We're an inclusive employer and celebrate diversity. We want you to be able to take holidays that matter to you, so 8 public holidays are included in your annual leave allowance of 33 days, which increases to 35 days after 5 years' service. BIRTHDAY BOOSTER: An extra day off on your birthday! PENSION: We offer a contributory pension scheme. DISCOUNTS: You are eligible for great discounts on Macs Adventure trips! TRAVEL INSURANCE: We provide you and your spouse/partner/children with annual worldwide travel insurance. FLEXIBLE WORKING: A flexible work culture - you'll be able to work from home as well as coming into our hub office in Glasgow 3 days per week to collaborate with colleagues. GETTING TOGETHER: Regular team, management and leadership meetings and retreats. CULTURE: An innovative, fast growth, international and solution focused culture, where we work hard to embed our values across the business. L&D: We support your self guided learning journey to make the most of your strengths. WELLBEING: We'll support you in looking after your health and wellbeing so you can do your best work. TRAVEL: Occasional international travel may be required. IMPACT: The opportunity to make a difference in people's lives and the planet.
A premium beauty brand is looking for an experienced Head of Ecommerce and Trading to lead global digital performance and customer experience. The role Own and deliver the global ecommerce, trading and digital marketing strategy to drive revenue growth, profitability and ROI Lead the Shopify platform and digital roadmap, overseeing site functionality, integrations, compliance and continuous innovation Drive performance marketing across all channels, managing agency and partner relationships to optimise acquisition and efficiency Own CRM and customer lifecycle strategy, including segmentation, loyalty and retention to maximise lifetime value Lead site optimisation, CRO and user experience improvements using data to enhance conversion, AOV and engagement Set and manage budgets and forecasts, aligning trading plans with stock availability and operational execution Own reporting and performance analysis to identify growth opportunities and deliver against commercial objectives Oversee content, promotional and campaign planning in line with wider brand, marketing, PR and retail activity Ensure a seamless customer experience from acquisition through to delivery Lead, develop and inspire a high performing ecommerce team while remaining actively involved in key initiatives Contribute to wider business strategy and direction as part of the senior leadership team How you'll dazzle us We are ideally looking for candidates who have managed an ecommerce P&L of over 10 million. You are an experienced ecommerce leader with a strong track record of building and executing digital strategies across acquisition and retention channels. You understand how to balance commercial performance with customer experience and know how to turn data into action. With deep knowledge of Shopify, Klaviyo, Google Analytics, paid media platforms and SEO and PPC, you have experience managing agencies, teams and third party partners. You are commercially astute, highly analytical and confident influencing stakeholders at all levels. You are organised, detail focused and comfortable managing multiple priorities. Experience with Shopify Plus, Klaviyo and within the beauty sector will be highly advantageous, as will an interest in digital trends and skincare. What's Next Apply using the form below.
Apr 15, 2026
Full time
A premium beauty brand is looking for an experienced Head of Ecommerce and Trading to lead global digital performance and customer experience. The role Own and deliver the global ecommerce, trading and digital marketing strategy to drive revenue growth, profitability and ROI Lead the Shopify platform and digital roadmap, overseeing site functionality, integrations, compliance and continuous innovation Drive performance marketing across all channels, managing agency and partner relationships to optimise acquisition and efficiency Own CRM and customer lifecycle strategy, including segmentation, loyalty and retention to maximise lifetime value Lead site optimisation, CRO and user experience improvements using data to enhance conversion, AOV and engagement Set and manage budgets and forecasts, aligning trading plans with stock availability and operational execution Own reporting and performance analysis to identify growth opportunities and deliver against commercial objectives Oversee content, promotional and campaign planning in line with wider brand, marketing, PR and retail activity Ensure a seamless customer experience from acquisition through to delivery Lead, develop and inspire a high performing ecommerce team while remaining actively involved in key initiatives Contribute to wider business strategy and direction as part of the senior leadership team How you'll dazzle us We are ideally looking for candidates who have managed an ecommerce P&L of over 10 million. You are an experienced ecommerce leader with a strong track record of building and executing digital strategies across acquisition and retention channels. You understand how to balance commercial performance with customer experience and know how to turn data into action. With deep knowledge of Shopify, Klaviyo, Google Analytics, paid media platforms and SEO and PPC, you have experience managing agencies, teams and third party partners. You are commercially astute, highly analytical and confident influencing stakeholders at all levels. You are organised, detail focused and comfortable managing multiple priorities. Experience with Shopify Plus, Klaviyo and within the beauty sector will be highly advantageous, as will an interest in digital trends and skincare. What's Next Apply using the form below.
About The Role Browse Product Owner Hereford, England, United Kingdom Type: Permanent, Full Time Working Pattern: Hybrid (Onsite 3 days a week) The Opportunity MandM is evolving from a traditional project-based model to a product-led organisation, building empowered, cross functional squads that own key customer journeys end to end. We are now looking for a Browse Product Owner to lead the product discovery experience across our eCommerce platform. If you are passionate about optimising digital retail journeys and turning customer insight into measurable growth, this is an opportunity to make a significant impact. Who Are We? MandM is one of the biggest employers in Herefordshire and one of Europe's leading online, off price retailers, selling branded Fashion, Sport & Outdoor products for Men, Women and Children. We offer our customers fantastic value by partnering with companies who we have built long term relationships with, enabling us to offer our customers big household names and up and coming brands, giving fantastic value all year round. We are located in the heart of Hereford City Centre in our brand new, state of the art office. The modern, stylish workspace was designed to encourage collaborative working, teamwork and creativity - everything that MandM is all about. As our business continues to grow we are investing in our product function and building capability for the future. Now is an exciting time to join our journey. More than a role Competitive Salary: Your talent deserves recognition Company bonus: We succeed, you benefit Career Growth: real opportunity to develop within a growing business Employee Discounts: Stay stylish with our exclusive discounts. Company Pension: Secure your financial future. ️ Generous Holiday Allowance: Enjoy 5 weeks of well deserved breaks. You even have the option to buy an extra week Birthday Delight: Take your special day off to celebrate YOU Free Parking Health & Wellbeing programme The Role Scope As Browse Product Owner, you will own the end to end discovery journey. Your focus will be on improving how customers search, navigate and explore our products. From intelligent search and enriched product data to seamless navigation and merchandising logic, you will shape the browsing experience that drives relevance, engagement and commercial performance. You will work within a dedicated squad of designers, engineers and analysts partnering closely with stakeholders across digital, trading, marketing and technology to deliver measurable outcomes aligned to our product strategy. Role key responsibilities Product Vision & Strategy Define and communicate a compelling product vision for the Browse domain Shape and own the roadmap aligned to business and product strategy Balance short term optimisation with longer term strategic bets Value & Commercial Impact Prioritise initiatives that maximise ROI and customer value Identify friction points within the discovery journey and translate them into actionable improvements Define clear success metrics aligned to commercial performance and North Star metrics Monitor performance daily and present progress against quarterly goals Discovery & Data-Driven Decisions Lead hypothesis-driven discovery using qualitative and quantitative insight Leverage A/B testing and experimentation to validate ideas and reduce risk Interpret complex sales and behavioural data to inform prioritisation Product Leadership & Execution Lead a cross functional squad through clear vision and prioritisation Own and refine the product backlog, ensuring work is outcome-focused. Clearly articulate customer problems and desired outcomes to designers and engineers Create alignment and momentum without formal line management responsibility Protect team focus and product integrity Stakeholder & Partner Management Build strong relationships across digital, trading, marketing and technology Influence senior stakeholders through clear storytelling and evidence led decisions Collaborate with third party partners in Search & Discovery and Product Experience Management to maximise capability About You What We're Looking For Experience as a Product Owner or Product Manager within a digital or eCommerce environment Strong commercial awareness and confidence working with performance metrics Proven ability to interpret behavioural, sales and customer data Experience leading or contributing to cross functional product teams Ability to influence without authority and drive alignment across stakeholders. Confident communicator who can influence and challenge constructively Passion for creating exceptional digital retail experiences Experience working in Agile environments Why Join MandM? Be part of a genuine product transformation Own a critical customer journey with measurable commercial impact Work in empowered cross functional squads Hybrid working model Opportunity to shape how we deliver value to customers at scale If you are motivated by improving discovery experiences, driving measurable outcomes and working within a modern product operating model, we'd love to hear from you About Us Our Values Integrity Teamwork Accountability Entrepreneurial approach
Apr 14, 2026
Full time
About The Role Browse Product Owner Hereford, England, United Kingdom Type: Permanent, Full Time Working Pattern: Hybrid (Onsite 3 days a week) The Opportunity MandM is evolving from a traditional project-based model to a product-led organisation, building empowered, cross functional squads that own key customer journeys end to end. We are now looking for a Browse Product Owner to lead the product discovery experience across our eCommerce platform. If you are passionate about optimising digital retail journeys and turning customer insight into measurable growth, this is an opportunity to make a significant impact. Who Are We? MandM is one of the biggest employers in Herefordshire and one of Europe's leading online, off price retailers, selling branded Fashion, Sport & Outdoor products for Men, Women and Children. We offer our customers fantastic value by partnering with companies who we have built long term relationships with, enabling us to offer our customers big household names and up and coming brands, giving fantastic value all year round. We are located in the heart of Hereford City Centre in our brand new, state of the art office. The modern, stylish workspace was designed to encourage collaborative working, teamwork and creativity - everything that MandM is all about. As our business continues to grow we are investing in our product function and building capability for the future. Now is an exciting time to join our journey. More than a role Competitive Salary: Your talent deserves recognition Company bonus: We succeed, you benefit Career Growth: real opportunity to develop within a growing business Employee Discounts: Stay stylish with our exclusive discounts. Company Pension: Secure your financial future. ️ Generous Holiday Allowance: Enjoy 5 weeks of well deserved breaks. You even have the option to buy an extra week Birthday Delight: Take your special day off to celebrate YOU Free Parking Health & Wellbeing programme The Role Scope As Browse Product Owner, you will own the end to end discovery journey. Your focus will be on improving how customers search, navigate and explore our products. From intelligent search and enriched product data to seamless navigation and merchandising logic, you will shape the browsing experience that drives relevance, engagement and commercial performance. You will work within a dedicated squad of designers, engineers and analysts partnering closely with stakeholders across digital, trading, marketing and technology to deliver measurable outcomes aligned to our product strategy. Role key responsibilities Product Vision & Strategy Define and communicate a compelling product vision for the Browse domain Shape and own the roadmap aligned to business and product strategy Balance short term optimisation with longer term strategic bets Value & Commercial Impact Prioritise initiatives that maximise ROI and customer value Identify friction points within the discovery journey and translate them into actionable improvements Define clear success metrics aligned to commercial performance and North Star metrics Monitor performance daily and present progress against quarterly goals Discovery & Data-Driven Decisions Lead hypothesis-driven discovery using qualitative and quantitative insight Leverage A/B testing and experimentation to validate ideas and reduce risk Interpret complex sales and behavioural data to inform prioritisation Product Leadership & Execution Lead a cross functional squad through clear vision and prioritisation Own and refine the product backlog, ensuring work is outcome-focused. Clearly articulate customer problems and desired outcomes to designers and engineers Create alignment and momentum without formal line management responsibility Protect team focus and product integrity Stakeholder & Partner Management Build strong relationships across digital, trading, marketing and technology Influence senior stakeholders through clear storytelling and evidence led decisions Collaborate with third party partners in Search & Discovery and Product Experience Management to maximise capability About You What We're Looking For Experience as a Product Owner or Product Manager within a digital or eCommerce environment Strong commercial awareness and confidence working with performance metrics Proven ability to interpret behavioural, sales and customer data Experience leading or contributing to cross functional product teams Ability to influence without authority and drive alignment across stakeholders. Confident communicator who can influence and challenge constructively Passion for creating exceptional digital retail experiences Experience working in Agile environments Why Join MandM? Be part of a genuine product transformation Own a critical customer journey with measurable commercial impact Work in empowered cross functional squads Hybrid working model Opportunity to shape how we deliver value to customers at scale If you are motivated by improving discovery experiences, driving measurable outcomes and working within a modern product operating model, we'd love to hear from you About Us Our Values Integrity Teamwork Accountability Entrepreneurial approach
JD Sports- Head Office, Warwick House, Bury, United Kingdom Job Description Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Senior Commercial Finance Manager - Digital Reporting to: Associate Director Commercial Finance Department: Commercial Finance Location: JD Sports Fashion PLC, Edinburgh House, Hollinsbrook Way, Pilsworth, Bury, BL9 8RR JD Group is a leading global omnichannel retailer of sports fashion and outdoor brands. To support its extensive online operations we are looking for a Senior Commercial Finance Manager in Commercial Finance - Digital to help teams deliver exceptional online performance. As the Senior Commercial Finance Manager - Digital, you will work closely with digital trade colleagues to fully embed financial support into key leadership decision making. Provide commercial finance support to the Associate Director to maximise sales profitably across the digital business Drive successful business outcomes by being a true partner to the Digital trading teams, providing financial analysis, strategic insights and financial support with a laser focus on delivering sales plans and EBIT targets Active contributor to trade meetings, helping to support trade directors and the wider trade team Deliver commercial, trading and financial insight into opportunities to further accelerate profitable growth Extensive experience of handling data and the ability to translate clear messages from a range of data sources Financial modelling of different sales, margin and fulfilment scenarios Lead the budgeting and forecasting process in your area, working collaboratively with partners across the business to build deliverable plans Particular interest in candidates with experience in online retail operations (DC and store fulfilment and delivery); digital marketing (development and tracking of digital channel plans); customer analysis (segmentation, loyalty, LTV Identify and embed improvements in processes, analysis and tools Work closely with colleagues in Commercial Finance (in Digital and broader Finance Business Partners) as well as across the Finance function Skills/experience/knowledge needed: 3years+ CIMA / ACCA / ACA Qualified Accountant Excellent attention to detail. Strong data analysis and financial modelling skills Ability to work under pressure and to tight deadlines Good interpersonal skills, with a track record of developing positive working relationships with finance and non-finance colleagues Positive, flexible, enthusiastic and driven Advanced skills in Microsoft Excel and PowerPoint.Knowledge of SQL a plus Particular interest in candidates who can demonstrate experience in ecommerce, marketplace, technology or digital sectors more widely We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
Apr 09, 2026
Full time
JD Sports- Head Office, Warwick House, Bury, United Kingdom Job Description Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Senior Commercial Finance Manager - Digital Reporting to: Associate Director Commercial Finance Department: Commercial Finance Location: JD Sports Fashion PLC, Edinburgh House, Hollinsbrook Way, Pilsworth, Bury, BL9 8RR JD Group is a leading global omnichannel retailer of sports fashion and outdoor brands. To support its extensive online operations we are looking for a Senior Commercial Finance Manager in Commercial Finance - Digital to help teams deliver exceptional online performance. As the Senior Commercial Finance Manager - Digital, you will work closely with digital trade colleagues to fully embed financial support into key leadership decision making. Provide commercial finance support to the Associate Director to maximise sales profitably across the digital business Drive successful business outcomes by being a true partner to the Digital trading teams, providing financial analysis, strategic insights and financial support with a laser focus on delivering sales plans and EBIT targets Active contributor to trade meetings, helping to support trade directors and the wider trade team Deliver commercial, trading and financial insight into opportunities to further accelerate profitable growth Extensive experience of handling data and the ability to translate clear messages from a range of data sources Financial modelling of different sales, margin and fulfilment scenarios Lead the budgeting and forecasting process in your area, working collaboratively with partners across the business to build deliverable plans Particular interest in candidates with experience in online retail operations (DC and store fulfilment and delivery); digital marketing (development and tracking of digital channel plans); customer analysis (segmentation, loyalty, LTV Identify and embed improvements in processes, analysis and tools Work closely with colleagues in Commercial Finance (in Digital and broader Finance Business Partners) as well as across the Finance function Skills/experience/knowledge needed: 3years+ CIMA / ACCA / ACA Qualified Accountant Excellent attention to detail. Strong data analysis and financial modelling skills Ability to work under pressure and to tight deadlines Good interpersonal skills, with a track record of developing positive working relationships with finance and non-finance colleagues Positive, flexible, enthusiastic and driven Advanced skills in Microsoft Excel and PowerPoint.Knowledge of SQL a plus Particular interest in candidates who can demonstrate experience in ecommerce, marketplace, technology or digital sectors more widely We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
eStore Trading Manager The Role Drive commercial success for a global leader's online sales channels across 32 European markets. You will analyze performance, identify growth opportunities, and collaborate with local subsidiaries to hit ambitious revenue targets. Key Responsibilities Performance Management: Lead weekly trading calls and Quarterly Business Reviews (QBRs) with local teams. Data Analysis: Investigate over/under-performance to identify root causes and implement action plans. Stakeholder Influence: Present weekly performance updates and strategic insights to the Senior Leadership Team. Commercial Strategy: Contribute to SKU rationalization and revenue mitigation plans. Optimization: Monitor conversion rates, CAC, and purchase funnels to drive storefront improvements. What We Need Experience: 5+ years in eCommerce trading or online sales management (multi-market preferred). Analytical Power: Advanced Excel (Power Pivot) and BI tool proficiency to interpret complex digital datasets. Communication: Strong soft skills with the ability to manage and support senior stakeholders/Heads of Departments. Agility: Ability to prioritize tasks in a fast-paced environment and take full ownership of initiatives. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Apr 08, 2026
Contractor
eStore Trading Manager The Role Drive commercial success for a global leader's online sales channels across 32 European markets. You will analyze performance, identify growth opportunities, and collaborate with local subsidiaries to hit ambitious revenue targets. Key Responsibilities Performance Management: Lead weekly trading calls and Quarterly Business Reviews (QBRs) with local teams. Data Analysis: Investigate over/under-performance to identify root causes and implement action plans. Stakeholder Influence: Present weekly performance updates and strategic insights to the Senior Leadership Team. Commercial Strategy: Contribute to SKU rationalization and revenue mitigation plans. Optimization: Monitor conversion rates, CAC, and purchase funnels to drive storefront improvements. What We Need Experience: 5+ years in eCommerce trading or online sales management (multi-market preferred). Analytical Power: Advanced Excel (Power Pivot) and BI tool proficiency to interpret complex digital datasets. Communication: Strong soft skills with the ability to manage and support senior stakeholders/Heads of Departments. Agility: Ability to prioritize tasks in a fast-paced environment and take full ownership of initiatives. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
If you re the kind of person who notices a Rolex on a wrist, admires the craftsmanship of a Patek Philippe or Audemars Piguet, but also appreciates the design and heritage behind brands like Panerai Omega, Tudor or IWC this position could be for you. We re offering an opportunity to join a leading luxury watch business - not on the shop floor, but at the heart of an eCommerce operation. Whether you re already immersed in watches or just beginning your journey into horology, this is your chance to turn genuine interest into real expertise, learning from some of the most respected names in the industry. If that sounds like you, this is your opportunity to turn passion into expertise - apply now and start your journey in luxury horology. The Role at a Glance: Retail Merchandising / eCommerce Ops - Luxury Watches. West London, Onsite Up to £34,000 Plus Holidays, Pension & Training from industry leaders Company: Pioneer of Luxury London Watch Market. Pedigree: Over 25 years of experience trading high-end watches from a wide array of luxury brands. Culture: Integrity, Trust, Enthusiastic. Your skills: Photography and photo editing experience. Content Creation. Web Merchandising. Client Experience The Opportunity We re looking for someone genuinely passionate about watches: whether you re already immersed in the world of horology or just starting to build your knowledge and want to learn from one of the most respected names in the industry. This is an opportunity to step into the inner workings of an eCommerce operation focused on both modern and vintage luxury timepieces. You ll gain hands-on exposure to how a premium watch business operates behind the scenes - from product flow and listings to customer experience and operational excellence. What you ll be doing: You ll build deep product knowledge across some of the world s most iconic watch brands while delivering exceptional, detail-driven customer support - both in person and over the phone. At the same time, you ll play a key role in the eCommerce engine: uploading and refining product listings, managing and editing imagery, and ensuring every piece online looks as premium as it should. You ll get hands-on with watch photography, learning professional styling, lighting and editing techniques, while supporting social media and marketing content. Behind the scenes, you ll stay organised managing digital assets, assisting with merchandising presentation, and getting to grips with internal systems as part of a collaborative team. What makes this role special • Direct exposure to both modern and vintage watch markets • A fast-paced, detail-driven eCommerce environment • Real progression opportunities as your knowledge and impact grow • Learning from a highly trusted and established business in the sector What we re looking for • A genuine passion for high-end Swiss watches (essential) • Someone early in their journey who is hungry to learn, or someone with some existing exposure to the watch industry looking to deepen their expertise • A can-do , upbeat, and positive attitude - energy and mindset matter just as much as experience • Strong attention to detail and a willingness to get stuck into operational processes • A proactive approach and desire to improve how things are done • Photography and photo editing experience • Can craft great content • Great with people Location & Accessibility • Based within 30 minutes of West London • Well, connected via District and Piccadilly lines • Easy access via M3 and M4 for those commuting by car If you re ambitious, curious, and ready to build a career in the world of luxury timepieces not just admire it from the outside - we want to hear from you. Apply now and take your first (or next) step toward becoming a true expert in modern and vintage horology. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 08, 2026
Full time
If you re the kind of person who notices a Rolex on a wrist, admires the craftsmanship of a Patek Philippe or Audemars Piguet, but also appreciates the design and heritage behind brands like Panerai Omega, Tudor or IWC this position could be for you. We re offering an opportunity to join a leading luxury watch business - not on the shop floor, but at the heart of an eCommerce operation. Whether you re already immersed in watches or just beginning your journey into horology, this is your chance to turn genuine interest into real expertise, learning from some of the most respected names in the industry. If that sounds like you, this is your opportunity to turn passion into expertise - apply now and start your journey in luxury horology. The Role at a Glance: Retail Merchandising / eCommerce Ops - Luxury Watches. West London, Onsite Up to £34,000 Plus Holidays, Pension & Training from industry leaders Company: Pioneer of Luxury London Watch Market. Pedigree: Over 25 years of experience trading high-end watches from a wide array of luxury brands. Culture: Integrity, Trust, Enthusiastic. Your skills: Photography and photo editing experience. Content Creation. Web Merchandising. Client Experience The Opportunity We re looking for someone genuinely passionate about watches: whether you re already immersed in the world of horology or just starting to build your knowledge and want to learn from one of the most respected names in the industry. This is an opportunity to step into the inner workings of an eCommerce operation focused on both modern and vintage luxury timepieces. You ll gain hands-on exposure to how a premium watch business operates behind the scenes - from product flow and listings to customer experience and operational excellence. What you ll be doing: You ll build deep product knowledge across some of the world s most iconic watch brands while delivering exceptional, detail-driven customer support - both in person and over the phone. At the same time, you ll play a key role in the eCommerce engine: uploading and refining product listings, managing and editing imagery, and ensuring every piece online looks as premium as it should. You ll get hands-on with watch photography, learning professional styling, lighting and editing techniques, while supporting social media and marketing content. Behind the scenes, you ll stay organised managing digital assets, assisting with merchandising presentation, and getting to grips with internal systems as part of a collaborative team. What makes this role special • Direct exposure to both modern and vintage watch markets • A fast-paced, detail-driven eCommerce environment • Real progression opportunities as your knowledge and impact grow • Learning from a highly trusted and established business in the sector What we re looking for • A genuine passion for high-end Swiss watches (essential) • Someone early in their journey who is hungry to learn, or someone with some existing exposure to the watch industry looking to deepen their expertise • A can-do , upbeat, and positive attitude - energy and mindset matter just as much as experience • Strong attention to detail and a willingness to get stuck into operational processes • A proactive approach and desire to improve how things are done • Photography and photo editing experience • Can craft great content • Great with people Location & Accessibility • Based within 30 minutes of West London • Well, connected via District and Piccadilly lines • Easy access via M3 and M4 for those commuting by car If you re ambitious, curious, and ready to build a career in the world of luxury timepieces not just admire it from the outside - we want to hear from you. Apply now and take your first (or next) step toward becoming a true expert in modern and vintage horology. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
If you re the kind of person who notices a Rolex on a wrist, admires the craftsmanship of a Patek Philippe or Audemars Piguet, but also appreciates the design and heritage behind brands like Panerai Omega, Tudor or IWC this position could be for you. We re offering an opportunity to join a leading luxury watch business - not on the shop floor, but at the heart of an eCommerce operation. Whether you re already immersed in watches or just beginning your journey into horology, this is your chance to turn genuine interest into real expertise, learning from some of the most respected names in the industry. If that sounds like you, this is your opportunity to turn passion into expertise - apply now and start your journey in luxury horology. The Role at a Glance: eCommerce Assistant West London, Onsite Up to £34,000 Plus Holidays, Pension & Training from industry leaders Company: Pioneer of Luxury London Watch Market. Pedigree: Over 25 years of experience trading high-end watches from a wide array of luxury brands. Culture: Integrity, Trust, Enthusiastic. Your skills: Photography and photo editing experience. Content Creation. Web Merchandising. Client Experience The Opportunity We re looking for someone genuinely passionate about watches: whether you re already immersed in the world of horology or just starting to build your knowledge and want to learn from one of the most respected names in the industry. This is an opportunity to step into the inner workings of an eCommerce operation focused on both modern and vintage luxury timepieces. You ll gain hands-on exposure to how a premium watch business operates behind the scenes - from product flow and listings to customer experience and operational excellence. What you ll be doing: You ll build deep product knowledge across some of the world s most iconic watch brands while delivering exceptional, detail-driven customer support - both in person and over the phone. At the same time, you ll play a key role in the eCommerce engine: uploading and refining product listings, managing and editing imagery, and ensuring every piece online looks as premium as it should. You ll get hands-on with watch photography, learning professional styling, lighting and editing techniques, while supporting social media and marketing content. Behind the scenes, you ll stay organised managing digital assets, assisting with merchandising presentation, and getting to grips with internal systems as part of a collaborative team. What makes this role special • Direct exposure to both modern and vintage watch markets • A fast-paced, detail-driven eCommerce environment • Real progression opportunities as your knowledge and impact grow • Learning from a highly trusted and established business in the sector What we re looking for • A genuine passion for high-end Swiss watches (essential) • Someone early in their journey who is hungry to learn, or someone with some existing exposure to the watch industry looking to deepen their expertise • A can-do , upbeat, and positive attitude - energy and mindset matter just as much as experience • Strong attention to detail and a willingness to get stuck into operational processes • A proactive approach and desire to improve how things are done • Photography and photo editing experience • Can craft great content • Great with people Location & Accessibility • Based within 30 minutes of West London • Well, connected via District and Piccadilly lines • Easy access via M3 and M4 for those commuting by car If you re ambitious, curious, and ready to build a career in the world of luxury timepieces not just admire it from the outside - we want to hear from you. Apply now and take your first (or next) step toward becoming a true expert in modern and vintage horology. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 07, 2026
Full time
If you re the kind of person who notices a Rolex on a wrist, admires the craftsmanship of a Patek Philippe or Audemars Piguet, but also appreciates the design and heritage behind brands like Panerai Omega, Tudor or IWC this position could be for you. We re offering an opportunity to join a leading luxury watch business - not on the shop floor, but at the heart of an eCommerce operation. Whether you re already immersed in watches or just beginning your journey into horology, this is your chance to turn genuine interest into real expertise, learning from some of the most respected names in the industry. If that sounds like you, this is your opportunity to turn passion into expertise - apply now and start your journey in luxury horology. The Role at a Glance: eCommerce Assistant West London, Onsite Up to £34,000 Plus Holidays, Pension & Training from industry leaders Company: Pioneer of Luxury London Watch Market. Pedigree: Over 25 years of experience trading high-end watches from a wide array of luxury brands. Culture: Integrity, Trust, Enthusiastic. Your skills: Photography and photo editing experience. Content Creation. Web Merchandising. Client Experience The Opportunity We re looking for someone genuinely passionate about watches: whether you re already immersed in the world of horology or just starting to build your knowledge and want to learn from one of the most respected names in the industry. This is an opportunity to step into the inner workings of an eCommerce operation focused on both modern and vintage luxury timepieces. You ll gain hands-on exposure to how a premium watch business operates behind the scenes - from product flow and listings to customer experience and operational excellence. What you ll be doing: You ll build deep product knowledge across some of the world s most iconic watch brands while delivering exceptional, detail-driven customer support - both in person and over the phone. At the same time, you ll play a key role in the eCommerce engine: uploading and refining product listings, managing and editing imagery, and ensuring every piece online looks as premium as it should. You ll get hands-on with watch photography, learning professional styling, lighting and editing techniques, while supporting social media and marketing content. Behind the scenes, you ll stay organised managing digital assets, assisting with merchandising presentation, and getting to grips with internal systems as part of a collaborative team. What makes this role special • Direct exposure to both modern and vintage watch markets • A fast-paced, detail-driven eCommerce environment • Real progression opportunities as your knowledge and impact grow • Learning from a highly trusted and established business in the sector What we re looking for • A genuine passion for high-end Swiss watches (essential) • Someone early in their journey who is hungry to learn, or someone with some existing exposure to the watch industry looking to deepen their expertise • A can-do , upbeat, and positive attitude - energy and mindset matter just as much as experience • Strong attention to detail and a willingness to get stuck into operational processes • A proactive approach and desire to improve how things are done • Photography and photo editing experience • Can craft great content • Great with people Location & Accessibility • Based within 30 minutes of West London • Well, connected via District and Piccadilly lines • Easy access via M3 and M4 for those commuting by car If you re ambitious, curious, and ready to build a career in the world of luxury timepieces not just admire it from the outside - we want to hear from you. Apply now and take your first (or next) step toward becoming a true expert in modern and vintage horology. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
A leading beauty brand is seeking an experienced Head of Ecommerce and Trading to lead global digital performance. You will own the ecommerce and digital marketing strategy, driving revenue growth and profitability. The ideal candidate has managed an ecommerce P&L over 10 million and possesses expertise in Shopify, CRM, and performance marketing. Strong analytical skills and the ability to influence stakeholders at all levels are key for this role, which also involves leading a high-performing ecommerce team.
Apr 06, 2026
Full time
A leading beauty brand is seeking an experienced Head of Ecommerce and Trading to lead global digital performance. You will own the ecommerce and digital marketing strategy, driving revenue growth and profitability. The ideal candidate has managed an ecommerce P&L over 10 million and possesses expertise in Shopify, CRM, and performance marketing. Strong analytical skills and the ability to influence stakeholders at all levels are key for this role, which also involves leading a high-performing ecommerce team.
About Wintermute Wintermute is one of the largest crypto native algorithmic trading companies in digital assets. We provide liquidity algorithmically across most cryptocurrency exchanges and trading platforms, a broad range of OTC trading products as well as support high profile blockchain projects and traditional financial institutions moving into crypto. We actively participate in the development of the blockchain ecosystem through investments, partnerships, and incubation of projects. Wintermute was founded in 2017 by industry leaders and has successfully navigated multiple crypto industry cycles. Culturally, we combine the best of the two worlds: the technology standards of high frequency trading firms in traditional markets and the innovative and entrepreneurial culture of technology startups. Read more here. Business Development at Wintermute We are looking for a Business Development & Partnerships Director to work in our London office, someone who will continue our ambitious expansion in the region. We are looking for someone who knows the UK financial services markets both from a traditional finance and digital assets perspective. You will be responsible for building new as well as growing Wintermute's existing businesses globally. You will own opportunities in the region from end to end and develop your own strategic growth plan, while also getting advice and guidance from the team. We have the best liquidity products in the market, we work with many of the most prominent blockchain projects, we have many strategic growth opportunities in the pipeline, and a long line of counterparties wanting to develop relationships with us. We have no legacy processes, no corporate bureaucracy, no multiple levels of approvals, yet the highest standards of professionalism. Responsibilities: Grow institutional OTC business globally - this includes developing and executing your own growth plan in the region where you will be responsible for. Work closely with other teams to bring new products (e.g. new derivatives products) to the market, this includes collecting customer feedback, testing products, launch plans, etc. Grow the crypto project Liquidity provision business - deepen and build relationships with high profile projects in the region, as well as local VCs and other important ecosystem players. Growth partner relationships with important partners such as exchanges, custodians, lenders and other infrastructure providers. Execute a structured business development process and work with the teams to further improve operational efficiency (e.g. CRM, effectiveness of campaigns, etc). Keep track of key launches and news in the crypto eco system and proactively identify cooperation and business development opportunities. Hard Skills Requirements: Experience in both traditional financial and digital assets services from high performing teams. 3+ years of FICC sales experience (voice or electronic), working with institutional clients. eCommerce experience would also be advantageous. Experience with spot and derivatives OTC products, especially options is required. Experience in business development, partnerships or any client facing role (B2B sales, investment banking, etc). Experience delivering business results - be ready to talk about numbers/quota achievement, etc. Excellent communication skills, both verbal and written; the role is more around providing education to counterparties about our services rather than a standard sales pitch. Therefore it's important to come across convincing, concise, precise and a good listener whilst also being clear on the next steps as well as ensuring timely follow ups. Trading knowledge or crypto knowledge - is a strong advantage; willingness, aptitude and curiosity to understand the fundamentals of blockchain technologies, algorithmic trading and Liquidity provision is crucial. BSc/MSc in Business/Economics/Finance or any related degree. Join our dynamic team and benefit from: Working at one of the most innovative trading firms globally. Engaging projects offering accelerated responsibilities and ownership compared to traditional finance environments. A vibrant working culture with frequent team meals, holiday celebrations, gaming events, and company wide outings, including our annual Wintermute weekend getaway. A Wintermute inspired office in central London, featuring an array of amenities such as table tennis and foosball, personalized desk configurations, a cozy team breakout area with games and free food. Great company culture: informal, non hierarchical, ambitious, highly professional with a startup vibe, collaborative and entrepreneurial. A performance based compensation with a significant earning potential alongside standard perks like pension and private Health insurance. Note: Although we are unable to accept fully remote candidates, we support significant flexibility in regards to working from home and working hours. We offer UK work permits and help with relocation. Find out more: Website Twitter Linkedin Youtube View our open positions
Apr 06, 2026
Full time
About Wintermute Wintermute is one of the largest crypto native algorithmic trading companies in digital assets. We provide liquidity algorithmically across most cryptocurrency exchanges and trading platforms, a broad range of OTC trading products as well as support high profile blockchain projects and traditional financial institutions moving into crypto. We actively participate in the development of the blockchain ecosystem through investments, partnerships, and incubation of projects. Wintermute was founded in 2017 by industry leaders and has successfully navigated multiple crypto industry cycles. Culturally, we combine the best of the two worlds: the technology standards of high frequency trading firms in traditional markets and the innovative and entrepreneurial culture of technology startups. Read more here. Business Development at Wintermute We are looking for a Business Development & Partnerships Director to work in our London office, someone who will continue our ambitious expansion in the region. We are looking for someone who knows the UK financial services markets both from a traditional finance and digital assets perspective. You will be responsible for building new as well as growing Wintermute's existing businesses globally. You will own opportunities in the region from end to end and develop your own strategic growth plan, while also getting advice and guidance from the team. We have the best liquidity products in the market, we work with many of the most prominent blockchain projects, we have many strategic growth opportunities in the pipeline, and a long line of counterparties wanting to develop relationships with us. We have no legacy processes, no corporate bureaucracy, no multiple levels of approvals, yet the highest standards of professionalism. Responsibilities: Grow institutional OTC business globally - this includes developing and executing your own growth plan in the region where you will be responsible for. Work closely with other teams to bring new products (e.g. new derivatives products) to the market, this includes collecting customer feedback, testing products, launch plans, etc. Grow the crypto project Liquidity provision business - deepen and build relationships with high profile projects in the region, as well as local VCs and other important ecosystem players. Growth partner relationships with important partners such as exchanges, custodians, lenders and other infrastructure providers. Execute a structured business development process and work with the teams to further improve operational efficiency (e.g. CRM, effectiveness of campaigns, etc). Keep track of key launches and news in the crypto eco system and proactively identify cooperation and business development opportunities. Hard Skills Requirements: Experience in both traditional financial and digital assets services from high performing teams. 3+ years of FICC sales experience (voice or electronic), working with institutional clients. eCommerce experience would also be advantageous. Experience with spot and derivatives OTC products, especially options is required. Experience in business development, partnerships or any client facing role (B2B sales, investment banking, etc). Experience delivering business results - be ready to talk about numbers/quota achievement, etc. Excellent communication skills, both verbal and written; the role is more around providing education to counterparties about our services rather than a standard sales pitch. Therefore it's important to come across convincing, concise, precise and a good listener whilst also being clear on the next steps as well as ensuring timely follow ups. Trading knowledge or crypto knowledge - is a strong advantage; willingness, aptitude and curiosity to understand the fundamentals of blockchain technologies, algorithmic trading and Liquidity provision is crucial. BSc/MSc in Business/Economics/Finance or any related degree. Join our dynamic team and benefit from: Working at one of the most innovative trading firms globally. Engaging projects offering accelerated responsibilities and ownership compared to traditional finance environments. A vibrant working culture with frequent team meals, holiday celebrations, gaming events, and company wide outings, including our annual Wintermute weekend getaway. A Wintermute inspired office in central London, featuring an array of amenities such as table tennis and foosball, personalized desk configurations, a cozy team breakout area with games and free food. Great company culture: informal, non hierarchical, ambitious, highly professional with a startup vibe, collaborative and entrepreneurial. A performance based compensation with a significant earning potential alongside standard perks like pension and private Health insurance. Note: Although we are unable to accept fully remote candidates, we support significant flexibility in regards to working from home and working hours. We offer UK work permits and help with relocation. Find out more: Website Twitter Linkedin Youtube View our open positions
Finance Business Partner (Trading Performance) Manchester Onsite 60,000 - 70,000 + Bonus + Wide range of benefits/discounts Retail This is for an e-commerce retailer headquartered in Manchester, with a strong direct-to-consumer model and an expanding digital presence across the UK and international markets. Operating in a fast-paced, data-driven retail environment, the business combines commercial agility with strong brand positioning and continues to invest heavily in digital capability, customer acquisition and operational efficiency. With consistent revenue growth and ambitious expansion plans, the finance team plays a critical role in supporting trading performance, margin optimisation and long-term strategic planning. The Role Act as a true business partner to Ecommerce, Trading and Commercial leadership teams, providing insight, challenge and financial guidance Lead budgeting, forecasting and reforecast cycles aligned to digital growth and trading performance targets Deliver P&L reporting and detailed variance analysis across online channels Provide commercial analysis on pricing, promotions, customer acquisition spend and margin performance Build and evaluate business cases for new initiatives, marketing investment and digital optimisation projects Support scenario modelling and strategic planning to drive revenue growth and cost efficiency Improve reporting processes, financial controls and forecasting accuracy across ecommerce operations About You Fully qualified accountant (ACA, ACCA, CIMA or equivalent) Proven experience in a Finance Business Partner or Commercial Finance role Background within retail, ecommerce or consumer-facing environments Strong commercial acumen with the ability to influence senior non-finance stakeholders Advanced Excel and strong financial modelling capability Confident communicator able to translate complex financial data into clear business insight Experience working in fast-paced, high-growth environments What's on Offer 60,000 - 70,000 basic salary Annual performance bonus Employee benefits and discounts Pension scheme Clear progression opportunities within a growing e-commerce retailer Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BH35592
Apr 01, 2026
Full time
Finance Business Partner (Trading Performance) Manchester Onsite 60,000 - 70,000 + Bonus + Wide range of benefits/discounts Retail This is for an e-commerce retailer headquartered in Manchester, with a strong direct-to-consumer model and an expanding digital presence across the UK and international markets. Operating in a fast-paced, data-driven retail environment, the business combines commercial agility with strong brand positioning and continues to invest heavily in digital capability, customer acquisition and operational efficiency. With consistent revenue growth and ambitious expansion plans, the finance team plays a critical role in supporting trading performance, margin optimisation and long-term strategic planning. The Role Act as a true business partner to Ecommerce, Trading and Commercial leadership teams, providing insight, challenge and financial guidance Lead budgeting, forecasting and reforecast cycles aligned to digital growth and trading performance targets Deliver P&L reporting and detailed variance analysis across online channels Provide commercial analysis on pricing, promotions, customer acquisition spend and margin performance Build and evaluate business cases for new initiatives, marketing investment and digital optimisation projects Support scenario modelling and strategic planning to drive revenue growth and cost efficiency Improve reporting processes, financial controls and forecasting accuracy across ecommerce operations About You Fully qualified accountant (ACA, ACCA, CIMA or equivalent) Proven experience in a Finance Business Partner or Commercial Finance role Background within retail, ecommerce or consumer-facing environments Strong commercial acumen with the ability to influence senior non-finance stakeholders Advanced Excel and strong financial modelling capability Confident communicator able to translate complex financial data into clear business insight Experience working in fast-paced, high-growth environments What's on Offer 60,000 - 70,000 basic salary Annual performance bonus Employee benefits and discounts Pension scheme Clear progression opportunities within a growing e-commerce retailer Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BH35592
Ecommerce Director Retail Group London Competitive Salary + Bonus + Benefits We're partnering with a dynamic, multi-brand retail group entering an exciting phase of growth and transformation. As part of this journey, we're looking to appoint an Ecommerce Director to lead and accelerate their digital performance. This is a pivotal, board-facing role with full ownership of ecommerce strategy, trading, and execution across multiple channels and brands. The Role You'll take end-to-end responsibility for the ecommerce function, driving revenue, profitability, and customer experience. This is not a "keep the lights on" role, this is about step-change growth. Key responsibilities include: Defining and delivering the ecommerce and digital trading strategy Owning P&L performance, budgets, and forecasting Leading online trading, merchandising, and optimisation Driving conversion, AOV, and customer acquisition/retention Collaborating with Marketing on performance marketing, CRM, and brand campaigns Overseeing UX/UI, platform development, and digital roadmap Building and leading a high-performing ecommerce team Partnering with senior stakeholders across Retail, Buying, and Operations About You Proven track record in a senior ecommerce leadership role within retail or consumer Strong commercial operator comfortable owning numbers, not just narrative Experience scaling online revenue in a multi-channel environment Deep understanding of digital marketing, trading, and customer journey optimisation Comfortable operating at pace in a changing, growth-focused business A natural leader who can bring clarity, energy, and direction Why Join? Opportunity to shape and lead the digital growth agenda of a well-backed retail group Real autonomy and visibility at exec/board level A business that is investing properly in people, platform, and performance BH35244
Apr 01, 2026
Full time
Ecommerce Director Retail Group London Competitive Salary + Bonus + Benefits We're partnering with a dynamic, multi-brand retail group entering an exciting phase of growth and transformation. As part of this journey, we're looking to appoint an Ecommerce Director to lead and accelerate their digital performance. This is a pivotal, board-facing role with full ownership of ecommerce strategy, trading, and execution across multiple channels and brands. The Role You'll take end-to-end responsibility for the ecommerce function, driving revenue, profitability, and customer experience. This is not a "keep the lights on" role, this is about step-change growth. Key responsibilities include: Defining and delivering the ecommerce and digital trading strategy Owning P&L performance, budgets, and forecasting Leading online trading, merchandising, and optimisation Driving conversion, AOV, and customer acquisition/retention Collaborating with Marketing on performance marketing, CRM, and brand campaigns Overseeing UX/UI, platform development, and digital roadmap Building and leading a high-performing ecommerce team Partnering with senior stakeholders across Retail, Buying, and Operations About You Proven track record in a senior ecommerce leadership role within retail or consumer Strong commercial operator comfortable owning numbers, not just narrative Experience scaling online revenue in a multi-channel environment Deep understanding of digital marketing, trading, and customer journey optimisation Comfortable operating at pace in a changing, growth-focused business A natural leader who can bring clarity, energy, and direction Why Join? Opportunity to shape and lead the digital growth agenda of a well-backed retail group Real autonomy and visibility at exec/board level A business that is investing properly in people, platform, and performance BH35244
Digital Merchandising Operations Manager London (Hybrid, 2 days in office) Up to £60,000 This is a brand-new opportunity to shape how digital insight influences key commercial decisions. You will be the digital voice across the buy cycle, directly impacting online performance, customer experience, and cross-functional trading decisions. With strong visibility and backing from senior leadership, this is a role where your recommendations will make a meaningful difference from day one. The Company They are a well-established retail brand with a growing focus on digital excellence. With increasing investment in ecommerce, data, and customer experience, they are building out their digital operations capability to better link online demand with merchandising, planning, and inventory functions. You will join a collaborative environment that values insight, proactivity, and continuous improvement. The Role You will sit within the digital visual merchandising organisation and act as the dedicated digital counterpart to Buying, Planning, Inventory, Site Operations, and Commercial teams. Your responsibilities will include: Providing insight across customer behaviour, onsite performance, availability metrics, and digital trading trends to influence pre-season planning and in-season decisions. Be the link between merchandising and digital metrics, using product views, conversions etc as part of your KPIs and decision making. Consolidating product, availability, and demand insight to shape assortment strategy and highlight opportunity areas. Flagging risks early, such as light stock positions or delivery timings that may impact digital performance. Using availability and performance data to support removal decisions, size depth alignment, and commercial optimisation. Acting as a key partner in trading forums, planning meetings, and digital alignment sessions. Managing weekly and monthly reporting to surface trends across product performance, zero sellers, customer navigation, and demand signals. Your Skills and Experience Strong stakeholder management experience, particularly with buying, planning, or inventory teams. Commercial experience in ecommerce or retail, with exposure to digital performance metrics such as conversion, product views, and availability. Confident working with data, using Excel and reporting tools to translate insight into clear, actionable recommendations. Comfortable working cross-functionally and presenting insight to senior partners. Highly organised, detail-focused, and able to operate proactively in a fast-paced environment. A collaborative, communicative personality suited to influencing decisions and championing the digital customer. What They Offer Salary up to £60,000 plus benefits. Hybrid working with two days per week in their central London office. The chance to shape a newly created function with strong senior sponsorship. Clear visibility and impact across commercial, digital, and merchandising teams. Opportunities for progression as the digital operations capability continues to grow. How to Apply If this sounds like the right next step for you, please apply with your CV for immediate consideration.
Apr 01, 2026
Full time
Digital Merchandising Operations Manager London (Hybrid, 2 days in office) Up to £60,000 This is a brand-new opportunity to shape how digital insight influences key commercial decisions. You will be the digital voice across the buy cycle, directly impacting online performance, customer experience, and cross-functional trading decisions. With strong visibility and backing from senior leadership, this is a role where your recommendations will make a meaningful difference from day one. The Company They are a well-established retail brand with a growing focus on digital excellence. With increasing investment in ecommerce, data, and customer experience, they are building out their digital operations capability to better link online demand with merchandising, planning, and inventory functions. You will join a collaborative environment that values insight, proactivity, and continuous improvement. The Role You will sit within the digital visual merchandising organisation and act as the dedicated digital counterpart to Buying, Planning, Inventory, Site Operations, and Commercial teams. Your responsibilities will include: Providing insight across customer behaviour, onsite performance, availability metrics, and digital trading trends to influence pre-season planning and in-season decisions. Be the link between merchandising and digital metrics, using product views, conversions etc as part of your KPIs and decision making. Consolidating product, availability, and demand insight to shape assortment strategy and highlight opportunity areas. Flagging risks early, such as light stock positions or delivery timings that may impact digital performance. Using availability and performance data to support removal decisions, size depth alignment, and commercial optimisation. Acting as a key partner in trading forums, planning meetings, and digital alignment sessions. Managing weekly and monthly reporting to surface trends across product performance, zero sellers, customer navigation, and demand signals. Your Skills and Experience Strong stakeholder management experience, particularly with buying, planning, or inventory teams. Commercial experience in ecommerce or retail, with exposure to digital performance metrics such as conversion, product views, and availability. Confident working with data, using Excel and reporting tools to translate insight into clear, actionable recommendations. Comfortable working cross-functionally and presenting insight to senior partners. Highly organised, detail-focused, and able to operate proactively in a fast-paced environment. A collaborative, communicative personality suited to influencing decisions and championing the digital customer. What They Offer Salary up to £60,000 plus benefits. Hybrid working with two days per week in their central London office. The chance to shape a newly created function with strong senior sponsorship. Clear visibility and impact across commercial, digital, and merchandising teams. Opportunities for progression as the digital operations capability continues to grow. How to Apply If this sounds like the right next step for you, please apply with your CV for immediate consideration.
Zachary Daniels Recruitment
Londonderry, County Londonderry
Marketing Lead Beauty & Healthcare Northern Ireland Competitive Zachary Daniels Recruitment are partnering with a market leading wholesale and consumer business operating across the UK and Ireland, supplying the pharmacy, health and beauty sectors. Alongside a well-established distribution model, the business has a growing portfolio of own brands, driving innovation and commercial growth across multiple channels. This is a fantastic opportunity for a commercially focused Marketing Lead to take ownership of brand and marketing strategy across both own brand and distribution, playing a key role in shaping the next phase of growth. The Marketing Lead will define and deliver a multi-channel marketing strategy across own brand and distribution, balancing long term brand building with commercial performance. This is a broad and high impact role, where the Marketing Lead will lead a cross-functional team, oversee budgets, and ensure all campaigns are aligned to commercial objectives, driving both engagement and revenue. Key Responsibilities Develop and lead the overall marketing strategy across own brand and distribution channels Own brand positioning, ensuring consistency across all marketing touchpoints and campaigns Lead product marketing and launch strategy, aligning with key trading periods and customer demand Oversee social media and content strategy across platforms including TikTok, Instagram, Facebook and LinkedIn Drive digital marketing performance across ecommerce, email and marketplace channels Manage budgets across brand and digital marketing activity, ensuring strong return on investment Analyse performance across campaigns, channels and products, using insight to inform future strategy Work closely with internal teams including sales, design and product to deliver integrated campaigns Lead the development and execution of trade marketing activity, including events and industry showcases Oversee digital development projects, including customer-facing platforms and tools Ensure all marketing activity supports customer acquisition, retention and commercial growth About You Proven background in a senior marketing role within consumer, retail, health, beauty or FMCG environments Strong commercial mindset with the ability to balance brand building and performance Experience leading multi-channel marketing strategies across digital, social and offline channels Confident managing and developing teams, driving performance and accountability Data-driven approach with strong analytical and reporting capability Experience working across ecommerce, CRM and customer acquisition strategies Strong stakeholder management skills, with the ability to influence cross-functionally Highly organised with the ability to manage multiple priorities in a fast-moving environment Creative thinker with strong attention to detail and brand consistency Why Apply Join a high-growth business with a strong presence across both wholesale and consumer channels Opportunity to take full ownership of marketing strategy and make a visible impact Work in a collaborative environment with clear commercial focus and ambition Play a key role in scaling both own brand and distribution marketing performance Competitive salary and benefits package Apply today to find out more! BH35825
Mar 31, 2026
Full time
Marketing Lead Beauty & Healthcare Northern Ireland Competitive Zachary Daniels Recruitment are partnering with a market leading wholesale and consumer business operating across the UK and Ireland, supplying the pharmacy, health and beauty sectors. Alongside a well-established distribution model, the business has a growing portfolio of own brands, driving innovation and commercial growth across multiple channels. This is a fantastic opportunity for a commercially focused Marketing Lead to take ownership of brand and marketing strategy across both own brand and distribution, playing a key role in shaping the next phase of growth. The Marketing Lead will define and deliver a multi-channel marketing strategy across own brand and distribution, balancing long term brand building with commercial performance. This is a broad and high impact role, where the Marketing Lead will lead a cross-functional team, oversee budgets, and ensure all campaigns are aligned to commercial objectives, driving both engagement and revenue. Key Responsibilities Develop and lead the overall marketing strategy across own brand and distribution channels Own brand positioning, ensuring consistency across all marketing touchpoints and campaigns Lead product marketing and launch strategy, aligning with key trading periods and customer demand Oversee social media and content strategy across platforms including TikTok, Instagram, Facebook and LinkedIn Drive digital marketing performance across ecommerce, email and marketplace channels Manage budgets across brand and digital marketing activity, ensuring strong return on investment Analyse performance across campaigns, channels and products, using insight to inform future strategy Work closely with internal teams including sales, design and product to deliver integrated campaigns Lead the development and execution of trade marketing activity, including events and industry showcases Oversee digital development projects, including customer-facing platforms and tools Ensure all marketing activity supports customer acquisition, retention and commercial growth About You Proven background in a senior marketing role within consumer, retail, health, beauty or FMCG environments Strong commercial mindset with the ability to balance brand building and performance Experience leading multi-channel marketing strategies across digital, social and offline channels Confident managing and developing teams, driving performance and accountability Data-driven approach with strong analytical and reporting capability Experience working across ecommerce, CRM and customer acquisition strategies Strong stakeholder management skills, with the ability to influence cross-functionally Highly organised with the ability to manage multiple priorities in a fast-moving environment Creative thinker with strong attention to detail and brand consistency Why Apply Join a high-growth business with a strong presence across both wholesale and consumer channels Opportunity to take full ownership of marketing strategy and make a visible impact Work in a collaborative environment with clear commercial focus and ambition Play a key role in scaling both own brand and distribution marketing performance Competitive salary and benefits package Apply today to find out more! BH35825
Ecommerce Trading Manager A British design, & heritage style brand that embraces British heritage design, responsible sourcing, and timeless style are recruiting for an eCommerce Trading Manager who will lead the online trading performance the brand The role will be pivotal in driving profitable growth, optimising site performance, and delivering outstanding customer experiences that reflect the brand's values and personality. The role will lead the eCommerce trading team to ensure the brands digital channel is performing to its full potential - from launch planning and conversion optimisation to promotional execution and trading insight. Shopify experience is a must here Key Responsibilities Trading & Commercial Performance Lead group eCommerce trading strategy, driving sales, profit, and growth across the dedicated brands. Oversee daily and weekly performance, ensuring sales, AOV, and margin targets are met. Plan and execute trading calendars, promotions, and launches with brand and merchandising teams. Work closely with the merchandising team on stock and pricing to maximise availability and protect brand integrity. Optimise DTC and third-party channels for performance and profitability. Drive global trading strategies, tailoring creative and communications to each market. Customer Experience & Optimisation Champion continuous improvement in CRO, UX, and on-site merchandising. Ensure storytelling and product presentation reflect each brand authentically. Partner with tech and ops to maintain seamless site performance. Use data and insights to enhance conversion, engagement, and retention. Work with the brand ecommerce teams to develop SEO strategy, across traditional search engines and AI platforms. Leadership & Collaboration Lead and develop a high-performing trading team across the brand. Align with Marketing, CRM, Merchandising, Product and Performance teams to connect traffic and conversion goals. Drive collaboration and continuous improvement across all eCommerce functions. Reporting & Insight Own trading reports and dashboards, translating data into actionable growth plans. Share digital retail insights and trends to guide innovation and strategy. Assess, maintain and promote social and environmental performance throughout the Team in line with the company's Corporate, Social, Responsibility (CSR) Policy, Values and Mission Skils & Experience Proven success in senior online trading or commercial roles. Strong fashion retail background, ideally within premium or sustainable brands. Experience managing multi-brand or multi-site operations. Advanced analytical skills with GA4 and trading dashboards. BH35774
Mar 27, 2026
Full time
Ecommerce Trading Manager A British design, & heritage style brand that embraces British heritage design, responsible sourcing, and timeless style are recruiting for an eCommerce Trading Manager who will lead the online trading performance the brand The role will be pivotal in driving profitable growth, optimising site performance, and delivering outstanding customer experiences that reflect the brand's values and personality. The role will lead the eCommerce trading team to ensure the brands digital channel is performing to its full potential - from launch planning and conversion optimisation to promotional execution and trading insight. Shopify experience is a must here Key Responsibilities Trading & Commercial Performance Lead group eCommerce trading strategy, driving sales, profit, and growth across the dedicated brands. Oversee daily and weekly performance, ensuring sales, AOV, and margin targets are met. Plan and execute trading calendars, promotions, and launches with brand and merchandising teams. Work closely with the merchandising team on stock and pricing to maximise availability and protect brand integrity. Optimise DTC and third-party channels for performance and profitability. Drive global trading strategies, tailoring creative and communications to each market. Customer Experience & Optimisation Champion continuous improvement in CRO, UX, and on-site merchandising. Ensure storytelling and product presentation reflect each brand authentically. Partner with tech and ops to maintain seamless site performance. Use data and insights to enhance conversion, engagement, and retention. Work with the brand ecommerce teams to develop SEO strategy, across traditional search engines and AI platforms. Leadership & Collaboration Lead and develop a high-performing trading team across the brand. Align with Marketing, CRM, Merchandising, Product and Performance teams to connect traffic and conversion goals. Drive collaboration and continuous improvement across all eCommerce functions. Reporting & Insight Own trading reports and dashboards, translating data into actionable growth plans. Share digital retail insights and trends to guide innovation and strategy. Assess, maintain and promote social and environmental performance throughout the Team in line with the company's Corporate, Social, Responsibility (CSR) Policy, Values and Mission Skils & Experience Proven success in senior online trading or commercial roles. Strong fashion retail background, ideally within premium or sustainable brands. Experience managing multi-brand or multi-site operations. Advanced analytical skills with GA4 and trading dashboards. BH35774
About the Role: We are seeking a Digital Trader to lead online trading and merchandising across key product categories, driving core eCommerce performance. This role will own sales, margin, and conversion targets, working closely with cross-functional teams to identify product and commercial opportunities. Using advanced merchandising tools, analytics, and BI, the successful candidate will maximize visibility, conversion, cross-selling, and revenue growth while delivering an excellent customer experience. This position requires strong commercial acumen, attention to detail, and the ability to thrive in a fast-paced, dynamic environment. Responsibilities: Manage online trading and merchandising for customer-facing websites. Optimize the onsite customer journey to increase conversions through effective product presentation. Organize and refine category structures, product sequencing, filters, and taxonomy for seamless navigation across all devices. Collaborate with teams across Email, Social, Buying, Design, Digital Marketing, Operations, Development, and UX/CRO. Drive sales and conversion targets using data insights to identify issues and implement solutions. Monitor site performance and improve key metrics: Sales, Conversion Rate, Average Order Value, Margin, Bounce Rate. Support and execute SEO strategies. Conduct competitor analysis on pricing, range, navigation, and promotions to uncover opportunities. Own onsite promotional execution, ensuring alignment with messaging and customer experience. Align merchandising plans with trends and seasonal demand to maximize relevance. Work with Operations to ensure product availability for campaigns. Assist with homepage and onsite page builds in collaboration with Design and external partners. Person Specification: Proven Ecommerce experience, ideally in a fast-paced retail environment, with a proactive and adaptable approach. Strong understanding of core Ecommerce KPIs and ability to report effectively. Skilled in data analysis, BI tools, Microsoft Office, Google Sheets, and similar platforms. SAP experience preferred but not essential. Excellent organisational and time management skills; able to work independently and collaboratively to meet deadlines. Effective collaboration with internal and external stakeholders; customer-first mindset and willingness to test and learn. Strong communication skills. Experience managing external agencies for SEO and Paid Channels. What s on Offer: Competitive salary Pension Long service awards Employee discounts Cycle to work scheme Position: Permanent, Full-time Hours: Monday Friday, 08 30 Location: London & Hybrid 2 days per week onsite If you have experience and are currently looking for a new challenge then please submit an up to date CV by using the apply button below. By applying for this position, you confirm that you consent to the processing of your personal data in accordance with the General Data Protection Regulation (GDPR) for the purposes of recruitment, employment and working finding service.
Mar 27, 2026
Full time
About the Role: We are seeking a Digital Trader to lead online trading and merchandising across key product categories, driving core eCommerce performance. This role will own sales, margin, and conversion targets, working closely with cross-functional teams to identify product and commercial opportunities. Using advanced merchandising tools, analytics, and BI, the successful candidate will maximize visibility, conversion, cross-selling, and revenue growth while delivering an excellent customer experience. This position requires strong commercial acumen, attention to detail, and the ability to thrive in a fast-paced, dynamic environment. Responsibilities: Manage online trading and merchandising for customer-facing websites. Optimize the onsite customer journey to increase conversions through effective product presentation. Organize and refine category structures, product sequencing, filters, and taxonomy for seamless navigation across all devices. Collaborate with teams across Email, Social, Buying, Design, Digital Marketing, Operations, Development, and UX/CRO. Drive sales and conversion targets using data insights to identify issues and implement solutions. Monitor site performance and improve key metrics: Sales, Conversion Rate, Average Order Value, Margin, Bounce Rate. Support and execute SEO strategies. Conduct competitor analysis on pricing, range, navigation, and promotions to uncover opportunities. Own onsite promotional execution, ensuring alignment with messaging and customer experience. Align merchandising plans with trends and seasonal demand to maximize relevance. Work with Operations to ensure product availability for campaigns. Assist with homepage and onsite page builds in collaboration with Design and external partners. Person Specification: Proven Ecommerce experience, ideally in a fast-paced retail environment, with a proactive and adaptable approach. Strong understanding of core Ecommerce KPIs and ability to report effectively. Skilled in data analysis, BI tools, Microsoft Office, Google Sheets, and similar platforms. SAP experience preferred but not essential. Excellent organisational and time management skills; able to work independently and collaboratively to meet deadlines. Effective collaboration with internal and external stakeholders; customer-first mindset and willingness to test and learn. Strong communication skills. Experience managing external agencies for SEO and Paid Channels. What s on Offer: Competitive salary Pension Long service awards Employee discounts Cycle to work scheme Position: Permanent, Full-time Hours: Monday Friday, 08 30 Location: London & Hybrid 2 days per week onsite If you have experience and are currently looking for a new challenge then please submit an up to date CV by using the apply button below. By applying for this position, you confirm that you consent to the processing of your personal data in accordance with the General Data Protection Regulation (GDPR) for the purposes of recruitment, employment and working finding service.
