Lovehoney Group is the world's leading sexual wellbeing company, with the mission to elevate pleasure through innovative technologies, a data-driven approach, and foster creative and fresh perspectives on intimacy. We offer exciting brands with innovative, high-quality sex toys, lingerie, and accessories in a streamlined online shopping experience. At Lovehoney, we employ over 800 passionate and progressive individuals across 9 global offices, each person contributing a unique blend of talents to our diverse workforce. We are proud to be a company that thrives by doing things differently, challenging expectations and stereotypes while making a positive impact on our customers' lives. Join us at Lovehoney, where pleasure combines with creativity, data, and innovation! We are currently looking for an experienced and motivated Senior Affiliate Marketing Executive to join our team. In this role, you will support the day-to-day delivery of the Lovehoney Affiliate Marketing Strategy and contribute to multi-million-pound global revenue and margin targets. You will help shape the ongoing development of our strategy and processes in an evolving digital landscape, while managing campaign execution, driving growth, and reporting on the performance of our industry-leading affiliate programme. What you will do Help to drive the day to day delivery of a comprehensive global affiliate strategy across key markets such as AU. Maintain and nurture network and direct affiliate relationships, being a genuine entrepreneur in seeking out exciting new growth opportunities. Provide accurate performance reporting, and analysis of marketing campaigns. Build strong working relationships with the wider Consumer Marketing, PR and Online Trading teams - helping to develop integrated plans across key seasonal periods. Develop a strong understanding of our product and customer profiles, providing thorough and inspiring briefs for each marketing activity. What you should bring Minimum of 2+ years of proven experience in affiliate marketing or digital marketing. Strong attention to detail, supported by intermediate data analysis skills and confidence using spreadsheets to interpret data and identify trends. Understanding of current affiliate marketing practices and industry standards, with openness to continuous learning. Ability to think strategically and create work that supports both short-term priorities and long-term business goals. Excellent written and verbal communication skills, with the ability to collaborate effectively with teams across Ecommerce, Affiliate, SEO, PR, and Digital Advertising. Willingness to undertake any training required for the role. A motivated, enthusiastic, results-driven mindset - paired with a great sense of humour. What we can offer you A competitive salary that values your skills and expertise, because we know you deserve it. Secure your financial future with a comprehensive pension scheme, so you can enjoy peace of mind knowing you are taken care of. Keep your mind and body in top shape with a health cash plan and gym discounts, with £15 a month towards the gym of your choice. Treat yourself and your loved ones with our generous staff discounts and be rewarded for your hard work with our fantastic annual bonus scheme. Work with a company that cares about your well-being and success and join our supportive and dynamic team. Stay secure at work and at home with a complimentary 1Password Family account. All Lovehoney Group employees can invite up to five family members to join, offering your household a safe and simple way to manage passwords and sensitive information safely and easily. Our interview process CV review Interview with one of Talent Acquisition Team Members Hiring Manager Interview (Online) Hiring Team Interview including a task (On-site) Leadership Interview Lovehoney Group is an equal opportunities employer. We promise that every qualified person will be evaluated according to skills regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. If you require accommodations during the interview process due to a disability, please inform your Talent Acquisition Specialist so that we can ensure a smooth and inclusive experience for all candidates. At Lovehoney Group, we embrace innovative technologies to enhance our recruitment process. We leverage artificial intelligence during screening interviews for CV reviews and note-taking. We prioritize transparency and respect your preferences, so you'll have the option to opt out of recording and AI-driven note-taking while still receiving full and fair consideration for the role. We currently have a hybrid work model supporting a blend of in-office and remote work (3 days per week in-office). If we sparked your interest and you are open to embarking on your professional path with us, please visit our Lovehoney careers page to apply: Our privacy policy is available here:
Mar 25, 2026
Full time
Lovehoney Group is the world's leading sexual wellbeing company, with the mission to elevate pleasure through innovative technologies, a data-driven approach, and foster creative and fresh perspectives on intimacy. We offer exciting brands with innovative, high-quality sex toys, lingerie, and accessories in a streamlined online shopping experience. At Lovehoney, we employ over 800 passionate and progressive individuals across 9 global offices, each person contributing a unique blend of talents to our diverse workforce. We are proud to be a company that thrives by doing things differently, challenging expectations and stereotypes while making a positive impact on our customers' lives. Join us at Lovehoney, where pleasure combines with creativity, data, and innovation! We are currently looking for an experienced and motivated Senior Affiliate Marketing Executive to join our team. In this role, you will support the day-to-day delivery of the Lovehoney Affiliate Marketing Strategy and contribute to multi-million-pound global revenue and margin targets. You will help shape the ongoing development of our strategy and processes in an evolving digital landscape, while managing campaign execution, driving growth, and reporting on the performance of our industry-leading affiliate programme. What you will do Help to drive the day to day delivery of a comprehensive global affiliate strategy across key markets such as AU. Maintain and nurture network and direct affiliate relationships, being a genuine entrepreneur in seeking out exciting new growth opportunities. Provide accurate performance reporting, and analysis of marketing campaigns. Build strong working relationships with the wider Consumer Marketing, PR and Online Trading teams - helping to develop integrated plans across key seasonal periods. Develop a strong understanding of our product and customer profiles, providing thorough and inspiring briefs for each marketing activity. What you should bring Minimum of 2+ years of proven experience in affiliate marketing or digital marketing. Strong attention to detail, supported by intermediate data analysis skills and confidence using spreadsheets to interpret data and identify trends. Understanding of current affiliate marketing practices and industry standards, with openness to continuous learning. Ability to think strategically and create work that supports both short-term priorities and long-term business goals. Excellent written and verbal communication skills, with the ability to collaborate effectively with teams across Ecommerce, Affiliate, SEO, PR, and Digital Advertising. Willingness to undertake any training required for the role. A motivated, enthusiastic, results-driven mindset - paired with a great sense of humour. What we can offer you A competitive salary that values your skills and expertise, because we know you deserve it. Secure your financial future with a comprehensive pension scheme, so you can enjoy peace of mind knowing you are taken care of. Keep your mind and body in top shape with a health cash plan and gym discounts, with £15 a month towards the gym of your choice. Treat yourself and your loved ones with our generous staff discounts and be rewarded for your hard work with our fantastic annual bonus scheme. Work with a company that cares about your well-being and success and join our supportive and dynamic team. Stay secure at work and at home with a complimentary 1Password Family account. All Lovehoney Group employees can invite up to five family members to join, offering your household a safe and simple way to manage passwords and sensitive information safely and easily. Our interview process CV review Interview with one of Talent Acquisition Team Members Hiring Manager Interview (Online) Hiring Team Interview including a task (On-site) Leadership Interview Lovehoney Group is an equal opportunities employer. We promise that every qualified person will be evaluated according to skills regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. If you require accommodations during the interview process due to a disability, please inform your Talent Acquisition Specialist so that we can ensure a smooth and inclusive experience for all candidates. At Lovehoney Group, we embrace innovative technologies to enhance our recruitment process. We leverage artificial intelligence during screening interviews for CV reviews and note-taking. We prioritize transparency and respect your preferences, so you'll have the option to opt out of recording and AI-driven note-taking while still receiving full and fair consideration for the role. We currently have a hybrid work model supporting a blend of in-office and remote work (3 days per week in-office). If we sparked your interest and you are open to embarking on your professional path with us, please visit our Lovehoney careers page to apply: Our privacy policy is available here:
Our client is a highly successful global premium ecommerce retailer with an incredibly strong heritage. The business has evolved into a predominantly ecommerce-led organisation, offering over 250 much-loved brands and delivering to customers around the world. With ambitious plans for continued international growth, the company is now looking to appoint a Marketing Director to help strengthen its marketing and digital capabilities and guide the business through an exciting next phase of development. Reporting to the Chief Customer Officer, the Marketing Director will play a key strategic role in shaping the company's marketing and ecommerce direction. You will oversee multiple specialist teams across marketing and digital while ensuring alignment with the wider commercial and customer strategy. This is a highly strategic leadership position, working closely with the Chief Customer Officer to define and deliver the overarching marketing and digital roadmap. The existing teams are strong and well-established; the focus will be on leadership, direction, and optimisation as the business continues to scale. About You • Proven senior leadership experience in marketing and ecommerce, within a retail environment • Strong strategic capability with experience leading multi-disciplinary digital and marketing teams • Deep understanding of ecommerce trading, performance marketing, CRM, UX and CRO • Experience working within international or global ecommerce businesses • A collaborative and inspirational leader who can guide high-performing teams • Comfortable operating at both strategic and operational levels This is a rare opportunity to join a well-established global brand at an exciting time in its evolution. You will have the chance to play a pivotal role in shaping the future of the company's marketing and ecommerce strategy while leading a talented and passionate team. We regret that due to volume, only successful candidates will be contacted.
Mar 25, 2026
Full time
Our client is a highly successful global premium ecommerce retailer with an incredibly strong heritage. The business has evolved into a predominantly ecommerce-led organisation, offering over 250 much-loved brands and delivering to customers around the world. With ambitious plans for continued international growth, the company is now looking to appoint a Marketing Director to help strengthen its marketing and digital capabilities and guide the business through an exciting next phase of development. Reporting to the Chief Customer Officer, the Marketing Director will play a key strategic role in shaping the company's marketing and ecommerce direction. You will oversee multiple specialist teams across marketing and digital while ensuring alignment with the wider commercial and customer strategy. This is a highly strategic leadership position, working closely with the Chief Customer Officer to define and deliver the overarching marketing and digital roadmap. The existing teams are strong and well-established; the focus will be on leadership, direction, and optimisation as the business continues to scale. About You • Proven senior leadership experience in marketing and ecommerce, within a retail environment • Strong strategic capability with experience leading multi-disciplinary digital and marketing teams • Deep understanding of ecommerce trading, performance marketing, CRM, UX and CRO • Experience working within international or global ecommerce businesses • A collaborative and inspirational leader who can guide high-performing teams • Comfortable operating at both strategic and operational levels This is a rare opportunity to join a well-established global brand at an exciting time in its evolution. You will have the chance to play a pivotal role in shaping the future of the company's marketing and ecommerce strategy while leading a talented and passionate team. We regret that due to volume, only successful candidates will be contacted.
Location: The Grange, Saunderton, Buckinghamshire / Hybrid About Us National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services because nobody with hearing loss should feel alone. About The Role The Ecommerce and Retail Manager will be responsible for driving strong, sustainable growth in online retail revenue through the charity s online shop. This role manages the end-to-end ecommerce operation, ensures best-in-class customer experience, optimises product availability, and leads digital trading activity across the charity s website and social channels. The successful candidate will work cross functionally with IT, Marketing, and operational teams, and serve as the key point of contact for our warehouse fulfilment partner and ecommerce technology suppliers. Key Responsibilities Ecommerce Trading & Growth Own the ecommerce trading plan and deliver year-on-year revenue growth for the charity s online shop. Optimise product listings, content, merchandising, and promotions to maximise conversion and average order value. Manage seasonal retail moments (Christmas, summer, themed campaigns) and work across directorates to deliver high-impact commercial activity. Maximise margins and contribution Product Range, Inventory & Supplier Management Manage online inventory levels end to end, ensuring high availability and accurate stock levels on Shopify. Source new products and suppliers and build compelling, mission-aligned product ranges that support both revenue and brand objectives. Ensure merchandise is stocked, optimally displayed, and refreshed in onsite racking within the charity s restaurant/HQ retail space. Develop efficient processes for internal teams to request, purchase, or replenish stock through the warehouse fulfilment partner. Platform Management (Shopify & Plugins) Be the day-to-day owner of the Shopify store; maintain products, collections, pricing, discount codes, offers, and promotions. Confidently manage and troubleshoot Shopify apps, plugins, and integrations, including testing of subscription models such as Subscribe & Save . Work closely with IT on API integrations to ensure all systems (Shopify, fulfilment, CRM, payment gateways, analytics, etc.) operate seamlessly. Fulfilment & Supplier Account Management Act as the primary account manager for the warehouse fulfilment provider, ensuring service levels, stock movement, and logistics performance meet agreed standards. Resolve operational issues quickly and maintain strong working relationships with external ecommerce partners. Marketing, Social & Affiliate Channels Manage the online shop s presence across the charity s social media platforms, ensuring product visibility and consistency with brand guidelines. Partner with the Marketing team to deliver a continuous pipeline of ecommerce content, campaigns, and audience-targeted promotions. Develop and manage affiliate-marketing activity, including both publisher side and advertiser side relationships. Track performance, evaluate ROI, and evolve the affiliate strategy to support incremental growth. Analytics & Reporting Monitor sales performance, customer behaviour, funnel metrics, and traffic sources to drive data-led decision making. Produce weekly and monthly ecommerce reports, highlighting opportunities and insights to maximise revenue. About You The following attributes are considered essential for the job: Proven experience managing an ecommerce shop, ideally on Shopify. Strong understanding of ecommerce trading, inventory management, merchandising, promotions, and fulfilment workflows. Confident in managing relationships with external suppliers, fulfilment partners, and technology providers. Experience working with affiliate networks (both as publisher and advertiser). Ability to navigate, test, and optimise third party Shopify apps and plugins. Strong cross functional communicator, able to collaborate effectively with IT, Marketing, and Operations teams. Highly organised, proactive, and comfortable managing multiple priorities simultaneously. Data driven mindset with familiarity in ecommerce analytics tools. The following attributes are considered desirable for the job: Experience working within a charity or purpose-led organisation. Knowledge of API integrations or ecommerce technical fundamentals. Experience in content creation or working with creative teams to build compelling product marketing assets. Understanding of social commerce strategies. Please note: This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 due to its duties involving the protection of children and/or adults at risk. Applicants are therefore required to disclose all spent and unspent convictions, cautions, warnings, and reprimands, as well as any relevant non-conviction information. The successful candidate will be required to undertake a Disclosure and Barring Service (DBS) check in accordance with the Police Act 1997 (Part V). Please apply by providing your CV and Cover Letter by 10th April 2026.
Mar 25, 2026
Full time
Location: The Grange, Saunderton, Buckinghamshire / Hybrid About Us National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services because nobody with hearing loss should feel alone. About The Role The Ecommerce and Retail Manager will be responsible for driving strong, sustainable growth in online retail revenue through the charity s online shop. This role manages the end-to-end ecommerce operation, ensures best-in-class customer experience, optimises product availability, and leads digital trading activity across the charity s website and social channels. The successful candidate will work cross functionally with IT, Marketing, and operational teams, and serve as the key point of contact for our warehouse fulfilment partner and ecommerce technology suppliers. Key Responsibilities Ecommerce Trading & Growth Own the ecommerce trading plan and deliver year-on-year revenue growth for the charity s online shop. Optimise product listings, content, merchandising, and promotions to maximise conversion and average order value. Manage seasonal retail moments (Christmas, summer, themed campaigns) and work across directorates to deliver high-impact commercial activity. Maximise margins and contribution Product Range, Inventory & Supplier Management Manage online inventory levels end to end, ensuring high availability and accurate stock levels on Shopify. Source new products and suppliers and build compelling, mission-aligned product ranges that support both revenue and brand objectives. Ensure merchandise is stocked, optimally displayed, and refreshed in onsite racking within the charity s restaurant/HQ retail space. Develop efficient processes for internal teams to request, purchase, or replenish stock through the warehouse fulfilment partner. Platform Management (Shopify & Plugins) Be the day-to-day owner of the Shopify store; maintain products, collections, pricing, discount codes, offers, and promotions. Confidently manage and troubleshoot Shopify apps, plugins, and integrations, including testing of subscription models such as Subscribe & Save . Work closely with IT on API integrations to ensure all systems (Shopify, fulfilment, CRM, payment gateways, analytics, etc.) operate seamlessly. Fulfilment & Supplier Account Management Act as the primary account manager for the warehouse fulfilment provider, ensuring service levels, stock movement, and logistics performance meet agreed standards. Resolve operational issues quickly and maintain strong working relationships with external ecommerce partners. Marketing, Social & Affiliate Channels Manage the online shop s presence across the charity s social media platforms, ensuring product visibility and consistency with brand guidelines. Partner with the Marketing team to deliver a continuous pipeline of ecommerce content, campaigns, and audience-targeted promotions. Develop and manage affiliate-marketing activity, including both publisher side and advertiser side relationships. Track performance, evaluate ROI, and evolve the affiliate strategy to support incremental growth. Analytics & Reporting Monitor sales performance, customer behaviour, funnel metrics, and traffic sources to drive data-led decision making. Produce weekly and monthly ecommerce reports, highlighting opportunities and insights to maximise revenue. About You The following attributes are considered essential for the job: Proven experience managing an ecommerce shop, ideally on Shopify. Strong understanding of ecommerce trading, inventory management, merchandising, promotions, and fulfilment workflows. Confident in managing relationships with external suppliers, fulfilment partners, and technology providers. Experience working with affiliate networks (both as publisher and advertiser). Ability to navigate, test, and optimise third party Shopify apps and plugins. Strong cross functional communicator, able to collaborate effectively with IT, Marketing, and Operations teams. Highly organised, proactive, and comfortable managing multiple priorities simultaneously. Data driven mindset with familiarity in ecommerce analytics tools. The following attributes are considered desirable for the job: Experience working within a charity or purpose-led organisation. Knowledge of API integrations or ecommerce technical fundamentals. Experience in content creation or working with creative teams to build compelling product marketing assets. Understanding of social commerce strategies. Please note: This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 due to its duties involving the protection of children and/or adults at risk. Applicants are therefore required to disclose all spent and unspent convictions, cautions, warnings, and reprimands, as well as any relevant non-conviction information. The successful candidate will be required to undertake a Disclosure and Barring Service (DBS) check in accordance with the Police Act 1997 (Part V). Please apply by providing your CV and Cover Letter by 10th April 2026.
Head of CRM & Customer Economics / LTV Salary: Up to £75,000 Location: Hybrid - Northampton HQ + RemoteType: Full-time About the Role SF Recruitment are partnering with a fast-growing, premium eCommerce brand to hire a Head of CRM & Customer Economics. This hands-on, strategic role is focused on transforming email-first CRM and loyalty programmes to drive profitable customer growth. You will be responsible for building a best-in-class, AI-enabled lifecycle engine that: Improves conversion Increases repeat purchase Systematically lifts Customer Lifetime Value (CLV) relative to Customer Acquisition Cost (CAC) You will own end-to-end email CRM strategy, loyalty programme design, and lifecycle automation, leveraging AI and machine learning to drive smarter segmentation, personalisation, and testing at scale. Working closely with Digital, Ecommerce, Brand, Product, and Data teams, you'll optimise both short-term trading performance and long-term customer value. This is a highly autonomous position where, within your first 90 days, you will audit current performance, identify gaps, and implement meaningful improvements that directly impact the business. Key Responsibilities CRM, Loyalty & Lifecycle: Own the full email CRM and loyalty strategy from acquisition to retention, loyalty, reactivation, and win-back Audit flows, campaigns, and journeys, identifying quick wins and structural improvements Build scalable automation and segmentation frameworks in Klaviyo Leverage AI for smarter targeting, content, and send optimisation Evolve the loyalty programme to drive engagement, purchase frequency, and high-value cohorts Conversion & Campaign Delivery: Lead email CRM planning aligned with the commercial and trading calendar Optimise customer journeys across email and eCommerce touchpoints Implement best practices for contact strategy, suppression rules, and send frequency Run structured AI-assisted experimentation to improve open, click, and conversion rates Brand-Led & Customer-First Communications: Design non-promotional journeys to strengthen customer engagement and loyalty Apply advanced segmentation to ensure relevance and timeliness Collaborate with Brand and Creative to deliver modular, high-performing email formats Champion consistent, joined-up experiences across all email channels Data, Insight & Optimisation: Own end-to-end CAC:LTV modelling and cohort analysis Report and analyse email and loyalty performance using Power BI Build and maintain a test-and-learn roadmap across flows and campaigns Generate actionable insights to drive profitable customer growth Ecommerce & Tech Enablement: Lead CRM/lifecycle strategy within Shopify and other platforms Manage the tech stack roadmap, including AI and automation adoption Support onsite personalisation and triggered experiences using CRM signals Leadership & Scale-Up Impact: Serve as the internal CRM and Loyalty expert Define processes, SLAs, and prioritisation for a scaling business Manage agencies, freelancers, or junior team members as needed Communicate insights and performance to senior leadership KPI's & Measurement Critical: CRM-attributable revenue as % of total revenue CAC:LTV ratio by acquisition cohort Repeat purchase rate growth via CRM flows/programmes Strategic: Revenue per active subscriber Flow revenue contribution as % of CRM revenue Unsubscribe rate across lifecycle stages Operational: Email deliverability rate Personalisation depth across sends Lifecycle coverage (% of customers in active flows) Skills & Experience Essential: Senior experience in email CRM, lifecycle, or loyalty within a premium eCommerce/DTC business Deep expertise in Klaviyo, Shopify, and customer data management Confident in Power BI or similar BI tools for cohort and lifecycle analysis Proven track record in designing, testing, and scaling lifecycle programmes Experience using AI/ML to enhance CRM, or strong structured experimentation portfolio Highly analytical, commercially minded, and customer-obsessed
Mar 24, 2026
Full time
Head of CRM & Customer Economics / LTV Salary: Up to £75,000 Location: Hybrid - Northampton HQ + RemoteType: Full-time About the Role SF Recruitment are partnering with a fast-growing, premium eCommerce brand to hire a Head of CRM & Customer Economics. This hands-on, strategic role is focused on transforming email-first CRM and loyalty programmes to drive profitable customer growth. You will be responsible for building a best-in-class, AI-enabled lifecycle engine that: Improves conversion Increases repeat purchase Systematically lifts Customer Lifetime Value (CLV) relative to Customer Acquisition Cost (CAC) You will own end-to-end email CRM strategy, loyalty programme design, and lifecycle automation, leveraging AI and machine learning to drive smarter segmentation, personalisation, and testing at scale. Working closely with Digital, Ecommerce, Brand, Product, and Data teams, you'll optimise both short-term trading performance and long-term customer value. This is a highly autonomous position where, within your first 90 days, you will audit current performance, identify gaps, and implement meaningful improvements that directly impact the business. Key Responsibilities CRM, Loyalty & Lifecycle: Own the full email CRM and loyalty strategy from acquisition to retention, loyalty, reactivation, and win-back Audit flows, campaigns, and journeys, identifying quick wins and structural improvements Build scalable automation and segmentation frameworks in Klaviyo Leverage AI for smarter targeting, content, and send optimisation Evolve the loyalty programme to drive engagement, purchase frequency, and high-value cohorts Conversion & Campaign Delivery: Lead email CRM planning aligned with the commercial and trading calendar Optimise customer journeys across email and eCommerce touchpoints Implement best practices for contact strategy, suppression rules, and send frequency Run structured AI-assisted experimentation to improve open, click, and conversion rates Brand-Led & Customer-First Communications: Design non-promotional journeys to strengthen customer engagement and loyalty Apply advanced segmentation to ensure relevance and timeliness Collaborate with Brand and Creative to deliver modular, high-performing email formats Champion consistent, joined-up experiences across all email channels Data, Insight & Optimisation: Own end-to-end CAC:LTV modelling and cohort analysis Report and analyse email and loyalty performance using Power BI Build and maintain a test-and-learn roadmap across flows and campaigns Generate actionable insights to drive profitable customer growth Ecommerce & Tech Enablement: Lead CRM/lifecycle strategy within Shopify and other platforms Manage the tech stack roadmap, including AI and automation adoption Support onsite personalisation and triggered experiences using CRM signals Leadership & Scale-Up Impact: Serve as the internal CRM and Loyalty expert Define processes, SLAs, and prioritisation for a scaling business Manage agencies, freelancers, or junior team members as needed Communicate insights and performance to senior leadership KPI's & Measurement Critical: CRM-attributable revenue as % of total revenue CAC:LTV ratio by acquisition cohort Repeat purchase rate growth via CRM flows/programmes Strategic: Revenue per active subscriber Flow revenue contribution as % of CRM revenue Unsubscribe rate across lifecycle stages Operational: Email deliverability rate Personalisation depth across sends Lifecycle coverage (% of customers in active flows) Skills & Experience Essential: Senior experience in email CRM, lifecycle, or loyalty within a premium eCommerce/DTC business Deep expertise in Klaviyo, Shopify, and customer data management Confident in Power BI or similar BI tools for cohort and lifecycle analysis Proven track record in designing, testing, and scaling lifecycle programmes Experience using AI/ML to enhance CRM, or strong structured experimentation portfolio Highly analytical, commercially minded, and customer-obsessed
Our client is a highly successful global premium ecommerce retailer with an incredibly strong heritage. The business has evolved into a predominantly ecommerce-led organisation, offering over 250 much-loved brands and delivering to customers around the world. With ambitious plans for continued international growth, the company is now looking to appoint a Marketing & Ecommerce Director to help strengthen its marketing and digital capabilities and guide the business through an exciting next phase of development. Reporting to the Chief Customer Officer, the Brand, Digital & Ecommerce Director will play a key strategic role in shaping the company's marketing and ecommerce direction. You will oversee multiple specialist teams across marketing and digital while ensuring alignment with the wider commercial and customer strategy. This is a highly strategic leadership position, working closely with the Chief Customer Officer to define and deliver the overarching marketing and digital roadmap. The existing teams are strong and well-established; the focus will be on leadership, direction, and optimisation as the business continues to scale. About You • Proven senior leadership experience in marketing and ecommerce, within a retail environment • Strong strategic capability with experience leading multi-disciplinary digital and marketing teams • Deep understanding of ecommerce trading, performance marketing, CRM, UX and CRO • Experience working within international or global ecommerce businesses • A collaborative and inspirational leader who can guide high-performing teams • Comfortable operating at both strategic and operational levels This is a rare opportunity to join a well-established global brand at an exciting time in its evolution. You will have the chance to play a pivotal role in shaping the future of the company's marketing and ecommerce strategy while leading a talented and passionate team. We regret that due to volume, only successful candidates will be contacted.
Mar 24, 2026
Full time
Our client is a highly successful global premium ecommerce retailer with an incredibly strong heritage. The business has evolved into a predominantly ecommerce-led organisation, offering over 250 much-loved brands and delivering to customers around the world. With ambitious plans for continued international growth, the company is now looking to appoint a Marketing & Ecommerce Director to help strengthen its marketing and digital capabilities and guide the business through an exciting next phase of development. Reporting to the Chief Customer Officer, the Brand, Digital & Ecommerce Director will play a key strategic role in shaping the company's marketing and ecommerce direction. You will oversee multiple specialist teams across marketing and digital while ensuring alignment with the wider commercial and customer strategy. This is a highly strategic leadership position, working closely with the Chief Customer Officer to define and deliver the overarching marketing and digital roadmap. The existing teams are strong and well-established; the focus will be on leadership, direction, and optimisation as the business continues to scale. About You • Proven senior leadership experience in marketing and ecommerce, within a retail environment • Strong strategic capability with experience leading multi-disciplinary digital and marketing teams • Deep understanding of ecommerce trading, performance marketing, CRM, UX and CRO • Experience working within international or global ecommerce businesses • A collaborative and inspirational leader who can guide high-performing teams • Comfortable operating at both strategic and operational levels This is a rare opportunity to join a well-established global brand at an exciting time in its evolution. You will have the chance to play a pivotal role in shaping the future of the company's marketing and ecommerce strategy while leading a talented and passionate team. We regret that due to volume, only successful candidates will be contacted.
Ecommerce Manager Location : Birmingham Salary: Up to £80,000 DOE Type: Permanent, Full-time Sector : Ecommerce / Retail My client is a rapidly growing consumer brand operating within the health and fitness space, currently expanding its presence across the UK and Europe. With strong growth plans and increasing investment into digital channels, they are now looking to hire an Ecommerce Manager to take ownership of their online sales performance. This role sits at the centre of the business's digital strategy, combining platform ownership, trading performance, and operational oversight to drive scalable online growth. You'll play a key role in shaping the brand's ecommerce function across multiple channels, ensuring a seamless customer journey and strong commercial performance. This is an excellent opportunity for someone who enjoys both strategic thinking and hands-on execution within a fast-paced, scaling business. ECOMMERCE MANAGER ROLE: Own and develop the ecommerce strategy across Shopify, Amazon, eBay, TikTok Shop and other marketplaces Drive revenue growth, profitability, and performance across all online channels Manage and optimise product listings including SEO, imagery, and pricing Monitor key KPIs such as conversion rate, AOV, and customer engagement Analyse sales and customer data to identify opportunities for optimisation Oversee promotional activity including campaigns, bundles, and seasonal offers Manage day-to-day platform operations ensuring best practice execution Lead new product launches and campaign rollouts across all channels Produce regular performance reports with clear insights and recommendations Manage and develop the ecommerce team, setting priorities and direction Collaborate with marketing to align paid media, email, and social campaigns Oversee ecommerce-related budgets and optimise spend for ROI Work closely with operations to ensure stock accuracy and availability Conduct competitor and market analysis to identify trends and opportunities ECOMMERCE MANAGER ESSENTIAL SKILLS: Proven experience managing ecommerce platforms such as Shopify, Amazon, or eBay Strong commercial understanding of ecommerce trading and revenue performance Experience analysing ecommerce data and delivering actionable insights Ability to manage multiple platforms, priorities, and projects Experience leading or mentoring a team Strong communication and stakeholder management skills Hands-on approach with both strategy and execution DESIRABLE SKILLS: Experience with TikTok Shop or emerging ecommerce channels Background within retail, fitness, or consumer goods Experience managing marketplace advertising or paid ecommerce campaigns Familiarity with analytics tools such as GA4 or similar BEHAVIOURS & MINDSET: Commercially driven with a strong focus on growth Analytical and data-led in decision making Hands-on and proactive approach Comfortable working in a fast-paced, evolving environment Strong leadership mindset with the ability to develop a team BENEFITS: Employee discounts Free on-site parking Opportunity to grow within a scaling business High level of ownership and autonomy Supportive and collaborative team environment TO BE CONSIDERED: Please apply via this advert or email me directly at . For further information, feel free to call me on or . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.
Mar 24, 2026
Full time
Ecommerce Manager Location : Birmingham Salary: Up to £80,000 DOE Type: Permanent, Full-time Sector : Ecommerce / Retail My client is a rapidly growing consumer brand operating within the health and fitness space, currently expanding its presence across the UK and Europe. With strong growth plans and increasing investment into digital channels, they are now looking to hire an Ecommerce Manager to take ownership of their online sales performance. This role sits at the centre of the business's digital strategy, combining platform ownership, trading performance, and operational oversight to drive scalable online growth. You'll play a key role in shaping the brand's ecommerce function across multiple channels, ensuring a seamless customer journey and strong commercial performance. This is an excellent opportunity for someone who enjoys both strategic thinking and hands-on execution within a fast-paced, scaling business. ECOMMERCE MANAGER ROLE: Own and develop the ecommerce strategy across Shopify, Amazon, eBay, TikTok Shop and other marketplaces Drive revenue growth, profitability, and performance across all online channels Manage and optimise product listings including SEO, imagery, and pricing Monitor key KPIs such as conversion rate, AOV, and customer engagement Analyse sales and customer data to identify opportunities for optimisation Oversee promotional activity including campaigns, bundles, and seasonal offers Manage day-to-day platform operations ensuring best practice execution Lead new product launches and campaign rollouts across all channels Produce regular performance reports with clear insights and recommendations Manage and develop the ecommerce team, setting priorities and direction Collaborate with marketing to align paid media, email, and social campaigns Oversee ecommerce-related budgets and optimise spend for ROI Work closely with operations to ensure stock accuracy and availability Conduct competitor and market analysis to identify trends and opportunities ECOMMERCE MANAGER ESSENTIAL SKILLS: Proven experience managing ecommerce platforms such as Shopify, Amazon, or eBay Strong commercial understanding of ecommerce trading and revenue performance Experience analysing ecommerce data and delivering actionable insights Ability to manage multiple platforms, priorities, and projects Experience leading or mentoring a team Strong communication and stakeholder management skills Hands-on approach with both strategy and execution DESIRABLE SKILLS: Experience with TikTok Shop or emerging ecommerce channels Background within retail, fitness, or consumer goods Experience managing marketplace advertising or paid ecommerce campaigns Familiarity with analytics tools such as GA4 or similar BEHAVIOURS & MINDSET: Commercially driven with a strong focus on growth Analytical and data-led in decision making Hands-on and proactive approach Comfortable working in a fast-paced, evolving environment Strong leadership mindset with the ability to develop a team BENEFITS: Employee discounts Free on-site parking Opportunity to grow within a scaling business High level of ownership and autonomy Supportive and collaborative team environment TO BE CONSIDERED: Please apply via this advert or email me directly at . For further information, feel free to call me on or . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.
Job Description About the Role: As our Frontend-focused Developer, you will join an agile team led by a Delivery Manager. Your primary responsibility will be developing the user interface for our quality centric eCommerce platform, which serves millions of users worldwide. You will collaborate with other developers and have the opportunity to influence the platform's design, enhance our team's skillset, and drive its evolution in line with the future roadmap. We are looking for a passionate developer with a commitment to continuous improvement and a collaborative spirit. You should be comfortable with modern technologies and tooling, applying best practices to enhance the user experience and boost developer efficiency. Your responsibilities will also include providing development support to internal users and participating in an on call rota for out of hours cover during peak trading periods. Furthermore, you will leverage your experience to drive the continuous improvement of our team's processes and working practices. About you Some experience of using NodeJS to high performance sites. Awareness and practice of UI performance best practices. A desire to write readable, maintainable, modular and extendable code. Good knowledge in industry best practices in development. Experience in creating a responsive site with multiple viewports. Strong analytical skills and problem solving aptitude. Mentored junior developers in development methodologies and optimisation techniques. Understanding of service oriented architecture. Understanding of industry standard web accessibility, web design & usability. Experience in building Micro Frontends. Experience with Microsoft Azure. Experience in working Agile team. About Us You know Next, but did you know we're a FTSE 100 retail company employing over 35,000 people across the UK and Ireland. We're the UK's 2nd largest fashion retailer and for Kidswear we're the market leader. At the last count we have over 500 stores, plus the Next Online and it's now possible to buy on line from over 70 countries around the world! So we've gone global! About some of our Benefits 25% off most NEXT, MADE , Lipsy , Gap and Victoria's Secret products ( when purchased through NEXT) Company performance based bonus On site Nursery available; OFSTED outstanding in all areas 10% off most partner brands & up to 15% off Branded Beauty Early VIP access to sale stock Access to fantastic discounts at our Staff Shops Restaurants with great food at amazing prices Access a digital GP and other free health and wellbeing services Free on site parking Financial Wellbeing - Save, track and enhance your financial wellbeing Apprenticeship - Grow and develop on the job whilst gaining a qualification Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store Support Networks - Access to Network Groups to empower and celebrate each other Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long term condition, feel free to get in touch with us by email (please include "Workplace Adjustments" in the subject line), or call us on and leave a voicemail.
Mar 22, 2026
Full time
Job Description About the Role: As our Frontend-focused Developer, you will join an agile team led by a Delivery Manager. Your primary responsibility will be developing the user interface for our quality centric eCommerce platform, which serves millions of users worldwide. You will collaborate with other developers and have the opportunity to influence the platform's design, enhance our team's skillset, and drive its evolution in line with the future roadmap. We are looking for a passionate developer with a commitment to continuous improvement and a collaborative spirit. You should be comfortable with modern technologies and tooling, applying best practices to enhance the user experience and boost developer efficiency. Your responsibilities will also include providing development support to internal users and participating in an on call rota for out of hours cover during peak trading periods. Furthermore, you will leverage your experience to drive the continuous improvement of our team's processes and working practices. About you Some experience of using NodeJS to high performance sites. Awareness and practice of UI performance best practices. A desire to write readable, maintainable, modular and extendable code. Good knowledge in industry best practices in development. Experience in creating a responsive site with multiple viewports. Strong analytical skills and problem solving aptitude. Mentored junior developers in development methodologies and optimisation techniques. Understanding of service oriented architecture. Understanding of industry standard web accessibility, web design & usability. Experience in building Micro Frontends. Experience with Microsoft Azure. Experience in working Agile team. About Us You know Next, but did you know we're a FTSE 100 retail company employing over 35,000 people across the UK and Ireland. We're the UK's 2nd largest fashion retailer and for Kidswear we're the market leader. At the last count we have over 500 stores, plus the Next Online and it's now possible to buy on line from over 70 countries around the world! So we've gone global! About some of our Benefits 25% off most NEXT, MADE , Lipsy , Gap and Victoria's Secret products ( when purchased through NEXT) Company performance based bonus On site Nursery available; OFSTED outstanding in all areas 10% off most partner brands & up to 15% off Branded Beauty Early VIP access to sale stock Access to fantastic discounts at our Staff Shops Restaurants with great food at amazing prices Access a digital GP and other free health and wellbeing services Free on site parking Financial Wellbeing - Save, track and enhance your financial wellbeing Apprenticeship - Grow and develop on the job whilst gaining a qualification Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store Support Networks - Access to Network Groups to empower and celebrate each other Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long term condition, feel free to get in touch with us by email (please include "Workplace Adjustments" in the subject line), or call us on and leave a voicemail.
Senior Ecommerce Manager Sports Apparel Retailer North West Zachary Daniels Recruitment is delighted to be supporting this fabulous UK success story, a business that has grown exponentially within the sports apparel industry over the last 5 years, with the appointment of an experienced Senior Ecommerce Manager to join their ever growing digital team. Reporting into the Head of Commerce, the Ecommerce Manager will be responsible for driving online sales performance, optimising customer experience, and managing day-to-day trading of all ecommerce sales channels including our clients website, app and Tik-Tok shop. This role requires a mix of commercial acumen, strategic planning, data-led decision making and hands-on execution. You'll lead a small team while working closely with marketing, CRM, operations, and creative teams to deliver growth across all digital touchpoints. Requirements, Skills and Experience: 4+ years' experience in ecommerce trading, ideally in fashion or activewear. Experience managing and developing a team of ambitious executives. Strong understanding of ecommerce KPIs and digital trading levers. Analytical mindset with the ability to translate data into actions. Comfortable working in a fast-paced, growing brand environment. Strong communication skills, able to collaborate across marketing, ops, and creative teams. Strong commercial mindset with a track record of delivering results. Salary/Package: Competitive salary. Sliding scale annual bonus scheme. Flexible working hours. Enhanced employer pension contributions. Private healthcare. 26 days holidays plus bank holidays. 40% staff discount. Death in service scheme: 4x annual salary payout. Free on-site gym. Free on-site EV chargers. BH34504
Mar 22, 2026
Full time
Senior Ecommerce Manager Sports Apparel Retailer North West Zachary Daniels Recruitment is delighted to be supporting this fabulous UK success story, a business that has grown exponentially within the sports apparel industry over the last 5 years, with the appointment of an experienced Senior Ecommerce Manager to join their ever growing digital team. Reporting into the Head of Commerce, the Ecommerce Manager will be responsible for driving online sales performance, optimising customer experience, and managing day-to-day trading of all ecommerce sales channels including our clients website, app and Tik-Tok shop. This role requires a mix of commercial acumen, strategic planning, data-led decision making and hands-on execution. You'll lead a small team while working closely with marketing, CRM, operations, and creative teams to deliver growth across all digital touchpoints. Requirements, Skills and Experience: 4+ years' experience in ecommerce trading, ideally in fashion or activewear. Experience managing and developing a team of ambitious executives. Strong understanding of ecommerce KPIs and digital trading levers. Analytical mindset with the ability to translate data into actions. Comfortable working in a fast-paced, growing brand environment. Strong communication skills, able to collaborate across marketing, ops, and creative teams. Strong commercial mindset with a track record of delivering results. Salary/Package: Competitive salary. Sliding scale annual bonus scheme. Flexible working hours. Enhanced employer pension contributions. Private healthcare. 26 days holidays plus bank holidays. 40% staff discount. Death in service scheme: 4x annual salary payout. Free on-site gym. Free on-site EV chargers. BH34504
Senior E-commerce Manager Salary: £55,000 - £70,000 Location: Sutton Coldfield Employment Type: Full-time Reference: About Our Client Our client - a leading precious metals and ecommerce business - is experiencing significant growth and continued investment across their digital and marketing operations. With a fast-paced product environment, a strong online presence and ambitious commercial plans, they are now seeking a highly capable Senior E-commerce Manager to take strategic ownership of their online trading, customer journey, digital performance, and overall ecommerce strategy. This is a senior, commercially critical role combining ecommerce leadership, digital optimisation, website ownership, and close collaboration with marketing and content teams. The Role As the Senior E-commerce Manager, you will lead the full ecommerce function, driving online performance, customer experience, digital trading and strategic growth. You will manage a small team across content, photography, and digital output, ensuring the brand delivers an exceptional online experience aligned with commercial priorities. This role blends hands-on expertise with senior strategic influence, offering full ownership of the ecommerce roadmap. Key Responsibilities Ecommerce Strategy & Leadership Own and deliver the ecommerce strategy to support ambitious growth targets. Lead online trading, customer journey optimisation, and site performance improvement. Oversee the ecommerce roadmap, managing new functionality, integrations, and platform enhancements. Provide strategic insight and reporting to senior leadership. Website & Digital Performance Manage day-to-day website operations, ensuring a seamless experience across all customer touchpoints. Oversee product uploads, categorisation, merchandising, and accuracy of all onsite content. Monitor site performance, UX behaviour and analytics; drive improvements in conversion rate, AOV and retention. Liaise with developers to deliver updates, fixes and new features. Content, Creative & Brand Lead the content and photography workflow, ensuring high-quality imagery and brand-aligned visuals. Oversee homepage, landing page and campaign content updates. Maintain brand consistency and ensure all digital assets meet quality expectations. Digital Marketing Collaboration Partner with PPC, paid social, SEO and CRM teams to maximise campaign performance. Optimise landing pages to improve traffic quality, conversions and engagement. Support SEO improvements across content, structure and technical areas. Ensure ecommerce activity aligns with marketing plans and trading priorities. Commercial & Cross-Functional Analyse product performance, customer behaviour and market trends to identify opportunities for growth. Work closely with Sales, Operations and Marketing to support product launches and trading activity. Review competitor activity and industry developments to maintain a market-leading online presence. Team Leadership Lead and mentor a small ecommerce and content team. Foster a collaborative, commercially driven and high-performing culture. Support recruitment and role development as the ecommerce function expands. About You 5+ years' experience in ecommerce, online trading or digital management, preferably within a fast-paced retail or precious metals environment. Strong understanding of ecommerce platforms, CMS systems and UX principles. Data-driven mindset with experience using GA, GTM and other analytics tools. Confident managing cross-functional teams including content, photography and marketing. Experience working with agencies across SEO, development and paid media. Commercially focused, detail-oriented and comfortable operating at both strategic and hands-on levels. Able to influence senior stakeholders and thrive in a high-growth environment. Interested in Applying? If you'd like to apply, click apply , or contact Jack at Four Squared Recruitment on or to discuss the role in more detail.
Mar 21, 2026
Full time
Senior E-commerce Manager Salary: £55,000 - £70,000 Location: Sutton Coldfield Employment Type: Full-time Reference: About Our Client Our client - a leading precious metals and ecommerce business - is experiencing significant growth and continued investment across their digital and marketing operations. With a fast-paced product environment, a strong online presence and ambitious commercial plans, they are now seeking a highly capable Senior E-commerce Manager to take strategic ownership of their online trading, customer journey, digital performance, and overall ecommerce strategy. This is a senior, commercially critical role combining ecommerce leadership, digital optimisation, website ownership, and close collaboration with marketing and content teams. The Role As the Senior E-commerce Manager, you will lead the full ecommerce function, driving online performance, customer experience, digital trading and strategic growth. You will manage a small team across content, photography, and digital output, ensuring the brand delivers an exceptional online experience aligned with commercial priorities. This role blends hands-on expertise with senior strategic influence, offering full ownership of the ecommerce roadmap. Key Responsibilities Ecommerce Strategy & Leadership Own and deliver the ecommerce strategy to support ambitious growth targets. Lead online trading, customer journey optimisation, and site performance improvement. Oversee the ecommerce roadmap, managing new functionality, integrations, and platform enhancements. Provide strategic insight and reporting to senior leadership. Website & Digital Performance Manage day-to-day website operations, ensuring a seamless experience across all customer touchpoints. Oversee product uploads, categorisation, merchandising, and accuracy of all onsite content. Monitor site performance, UX behaviour and analytics; drive improvements in conversion rate, AOV and retention. Liaise with developers to deliver updates, fixes and new features. Content, Creative & Brand Lead the content and photography workflow, ensuring high-quality imagery and brand-aligned visuals. Oversee homepage, landing page and campaign content updates. Maintain brand consistency and ensure all digital assets meet quality expectations. Digital Marketing Collaboration Partner with PPC, paid social, SEO and CRM teams to maximise campaign performance. Optimise landing pages to improve traffic quality, conversions and engagement. Support SEO improvements across content, structure and technical areas. Ensure ecommerce activity aligns with marketing plans and trading priorities. Commercial & Cross-Functional Analyse product performance, customer behaviour and market trends to identify opportunities for growth. Work closely with Sales, Operations and Marketing to support product launches and trading activity. Review competitor activity and industry developments to maintain a market-leading online presence. Team Leadership Lead and mentor a small ecommerce and content team. Foster a collaborative, commercially driven and high-performing culture. Support recruitment and role development as the ecommerce function expands. About You 5+ years' experience in ecommerce, online trading or digital management, preferably within a fast-paced retail or precious metals environment. Strong understanding of ecommerce platforms, CMS systems and UX principles. Data-driven mindset with experience using GA, GTM and other analytics tools. Confident managing cross-functional teams including content, photography and marketing. Experience working with agencies across SEO, development and paid media. Commercially focused, detail-oriented and comfortable operating at both strategic and hands-on levels. Able to influence senior stakeholders and thrive in a high-growth environment. Interested in Applying? If you'd like to apply, click apply , or contact Jack at Four Squared Recruitment on or to discuss the role in more detail.
What's in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package About the role We have an exciting opportunity to join Booker, the UK's largest food and drink wholesaler, as a Web Content Executive. In this role you'll help deliver clear, accurate and engaging content across the Booker website. Working closely with Digital Merchandising Managers, Marketing and suppliers, you'll bring campaigns and product stories to life online. You'll play an important part in ensuring our content is consistent, SEO-optimised and supports Booker's digital growth. You will be responsible for Uploading and managing website content using the CMS Writing clear, engaging and SEO-friendly copy for category pages, campaigns and supplier activity Ensuring all content is accurate, on-brand and regularly checked for quality Supporting supplier-funded campaigns with banners, landing pages and promotional messaging Helping build content for product ranges, promotions and seasonal events Implementing SEO best practice, including titles, meta descriptions and keyword optimisation Supporting the execution of category strategies and improving on-site navigation and taxonomy Spotting opportunities to improve the customer journey through stronger content and signposting Assisting with merchandising updates that support commercial and category priorities You will need Strong attention to detail when publishing content Excellent written communication skills and the ability to write engaging website copy Ability to manage multiple deadlines in a fast-paced environment Understanding of SEO principles and how content supports organic search Good awareness of eCommerce and digital customer journeys Ability to work effectively with digital, marketing, trading and supplier teams Experience creating content for websites, blogs or social media Interest in digital marketing, eCommerce and content creation Experience in B2B, wholesale or FMCG is desirable About The Company Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK. Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome. We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. We're proud that Booker is a Disability Confident Committed employer and we're committed to providing a fully inclusive and accessible recruitment process. Please note We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview. Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco
Mar 21, 2026
Full time
What's in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package About the role We have an exciting opportunity to join Booker, the UK's largest food and drink wholesaler, as a Web Content Executive. In this role you'll help deliver clear, accurate and engaging content across the Booker website. Working closely with Digital Merchandising Managers, Marketing and suppliers, you'll bring campaigns and product stories to life online. You'll play an important part in ensuring our content is consistent, SEO-optimised and supports Booker's digital growth. You will be responsible for Uploading and managing website content using the CMS Writing clear, engaging and SEO-friendly copy for category pages, campaigns and supplier activity Ensuring all content is accurate, on-brand and regularly checked for quality Supporting supplier-funded campaigns with banners, landing pages and promotional messaging Helping build content for product ranges, promotions and seasonal events Implementing SEO best practice, including titles, meta descriptions and keyword optimisation Supporting the execution of category strategies and improving on-site navigation and taxonomy Spotting opportunities to improve the customer journey through stronger content and signposting Assisting with merchandising updates that support commercial and category priorities You will need Strong attention to detail when publishing content Excellent written communication skills and the ability to write engaging website copy Ability to manage multiple deadlines in a fast-paced environment Understanding of SEO principles and how content supports organic search Good awareness of eCommerce and digital customer journeys Ability to work effectively with digital, marketing, trading and supplier teams Experience creating content for websites, blogs or social media Interest in digital marketing, eCommerce and content creation Experience in B2B, wholesale or FMCG is desirable About The Company Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK. Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome. We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. We're proud that Booker is a Disability Confident Committed employer and we're committed to providing a fully inclusive and accessible recruitment process. Please note We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview. Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco
Head of Ecommerce High Growth Consumer Brand Manchester £Competitive + Bonus Fiercely entrepreneurial, culturally fluent, and quietly redefining what modern retail actually looks like We are working with a high-growth, digitally led consumer brand that is continuing to scale across the UK, US and international markets. This is a senior opportunity for a Head of Ecommerce to take ownership of online performance, leading the next phase of growth across digital trading, marketing and customer experience. The Head of Ecommerce will play a central role in driving revenue, improving conversion and building a best-in-class ecommerce function across multiple markets. The Head of Ecommerce will lead all aspects of digital performance, from onsite optimisation and trading strategy through to CRM, retention and acquisition. This role requires a balance of strategic leadership and hands-on delivery, with responsibility for aligning teams and driving commercial outcomes. Key Responsibilities Own overall ecommerce performance, including conversion rate, average order value and revenue growth Lead trading strategy across product launches and core ranges Plan and execute campaigns to drive sell-through and maximise stock efficiency Oversee digital marketing performance across all channels, ensuring alignment with ecommerce objectives Develop and scale CRM and loyalty strategy to improve retention and lifetime value Lead lifecycle marketing across email, SMS and retention channels Drive growth of subscription and recurring revenue streams Own performance across UK, US and international markets, identifying opportunities for expansion Lead campaign planning across key trading periods, aligning product, marketing and ecommerce teams Continuously improve onsite experience and optimise the ecommerce tech stack Lead, develop and grow a high-performing ecommerce team About You Proven experience in a senior ecommerce leadership role within a consumer or D2C environment Strong commercial acumen with a track record of driving revenue growth Deep understanding of digital marketing and performance channels Experience building CRM, retention and loyalty strategies Data-driven mindset with strong analytical capability Experience operating across international markets, particularly US Strong leadership skills with the ability to build and develop teams Comfortable operating in a fast-moving, performance-focused environment Why Apply Join a business with strong growth momentum across multiple markets Opportunity to take full ownership of ecommerce strategy and performance Work in a highly collaborative environment with clear commercial focus Play a key role in shaping the next phase of growth Competitive salary and benefits package Apply today to find out more! BH35743
Mar 21, 2026
Full time
Head of Ecommerce High Growth Consumer Brand Manchester £Competitive + Bonus Fiercely entrepreneurial, culturally fluent, and quietly redefining what modern retail actually looks like We are working with a high-growth, digitally led consumer brand that is continuing to scale across the UK, US and international markets. This is a senior opportunity for a Head of Ecommerce to take ownership of online performance, leading the next phase of growth across digital trading, marketing and customer experience. The Head of Ecommerce will play a central role in driving revenue, improving conversion and building a best-in-class ecommerce function across multiple markets. The Head of Ecommerce will lead all aspects of digital performance, from onsite optimisation and trading strategy through to CRM, retention and acquisition. This role requires a balance of strategic leadership and hands-on delivery, with responsibility for aligning teams and driving commercial outcomes. Key Responsibilities Own overall ecommerce performance, including conversion rate, average order value and revenue growth Lead trading strategy across product launches and core ranges Plan and execute campaigns to drive sell-through and maximise stock efficiency Oversee digital marketing performance across all channels, ensuring alignment with ecommerce objectives Develop and scale CRM and loyalty strategy to improve retention and lifetime value Lead lifecycle marketing across email, SMS and retention channels Drive growth of subscription and recurring revenue streams Own performance across UK, US and international markets, identifying opportunities for expansion Lead campaign planning across key trading periods, aligning product, marketing and ecommerce teams Continuously improve onsite experience and optimise the ecommerce tech stack Lead, develop and grow a high-performing ecommerce team About You Proven experience in a senior ecommerce leadership role within a consumer or D2C environment Strong commercial acumen with a track record of driving revenue growth Deep understanding of digital marketing and performance channels Experience building CRM, retention and loyalty strategies Data-driven mindset with strong analytical capability Experience operating across international markets, particularly US Strong leadership skills with the ability to build and develop teams Comfortable operating in a fast-moving, performance-focused environment Why Apply Join a business with strong growth momentum across multiple markets Opportunity to take full ownership of ecommerce strategy and performance Work in a highly collaborative environment with clear commercial focus Play a key role in shaping the next phase of growth Competitive salary and benefits package Apply today to find out more! BH35743
Head of Ecommerce High Growth Consumer Brand Manchester £Competitive + Bonus Fiercely entrepreneurial, culturally fluent, and quietly redefining what modern retail actually looks like We are working with a high-growth, digitally led consumer brand that is continuing to scale across the UK, US and international markets. This is a senior opportunity for a Head of Ecommerce to take ownership of online performance, leading the next phase of growth across digital trading, marketing and customer experience. The Head of Ecommerce will play a central role in driving revenue, improving conversion and building a best-in-class ecommerce function across multiple markets. The Head of Ecommerce will lead all aspects of digital performance, from onsite optimisation and trading strategy through to CRM, retention and acquisition. This role requires a balance of strategic leadership and hands-on delivery, with responsibility for aligning teams and driving commercial outcomes. Key Responsibilities Own overall ecommerce performance, including conversion rate, average order value and revenue growth Lead trading strategy across product launches and core ranges Plan and execute campaigns to drive sell-through and maximise stock efficiency Oversee digital marketing performance across all channels, ensuring alignment with ecommerce objectives Develop and scale CRM and loyalty strategy to improve retention and lifetime value Lead lifecycle marketing across email, SMS and retention channels Drive growth of subscription and recurring revenue streams Own performance across UK, US and international markets, identifying opportunities for expansion Lead campaign planning across key trading periods, aligning product, marketing and ecommerce teams Continuously improve onsite experience and optimise the ecommerce tech stack Lead, develop and grow a high-performing ecommerce team About You Proven experience in a senior ecommerce leadership role within a consumer or D2C environment Strong commercial acumen with a track record of driving revenue growth Deep understanding of digital marketing and performance channels Experience building CRM, retention and loyalty strategies Data-driven mindset with strong analytical capability Experience operating across international markets, particularly US Strong leadership skills with the ability to build and develop teams Comfortable operating in a fast-moving, performance-focused environment Why Apply Join a business with strong growth momentum across multiple markets Opportunity to take full ownership of ecommerce strategy and performance Work in a highly collaborative environment with clear commercial focus Play a key role in shaping the next phase of growth Competitive salary and benefits package Apply today to find out more! BH35743
Mar 21, 2026
Full time
Head of Ecommerce High Growth Consumer Brand Manchester £Competitive + Bonus Fiercely entrepreneurial, culturally fluent, and quietly redefining what modern retail actually looks like We are working with a high-growth, digitally led consumer brand that is continuing to scale across the UK, US and international markets. This is a senior opportunity for a Head of Ecommerce to take ownership of online performance, leading the next phase of growth across digital trading, marketing and customer experience. The Head of Ecommerce will play a central role in driving revenue, improving conversion and building a best-in-class ecommerce function across multiple markets. The Head of Ecommerce will lead all aspects of digital performance, from onsite optimisation and trading strategy through to CRM, retention and acquisition. This role requires a balance of strategic leadership and hands-on delivery, with responsibility for aligning teams and driving commercial outcomes. Key Responsibilities Own overall ecommerce performance, including conversion rate, average order value and revenue growth Lead trading strategy across product launches and core ranges Plan and execute campaigns to drive sell-through and maximise stock efficiency Oversee digital marketing performance across all channels, ensuring alignment with ecommerce objectives Develop and scale CRM and loyalty strategy to improve retention and lifetime value Lead lifecycle marketing across email, SMS and retention channels Drive growth of subscription and recurring revenue streams Own performance across UK, US and international markets, identifying opportunities for expansion Lead campaign planning across key trading periods, aligning product, marketing and ecommerce teams Continuously improve onsite experience and optimise the ecommerce tech stack Lead, develop and grow a high-performing ecommerce team About You Proven experience in a senior ecommerce leadership role within a consumer or D2C environment Strong commercial acumen with a track record of driving revenue growth Deep understanding of digital marketing and performance channels Experience building CRM, retention and loyalty strategies Data-driven mindset with strong analytical capability Experience operating across international markets, particularly US Strong leadership skills with the ability to build and develop teams Comfortable operating in a fast-moving, performance-focused environment Why Apply Join a business with strong growth momentum across multiple markets Opportunity to take full ownership of ecommerce strategy and performance Work in a highly collaborative environment with clear commercial focus Play a key role in shaping the next phase of growth Competitive salary and benefits package Apply today to find out more! BH35743
Ecommerce & Digital Marketing Manager West London Hybrid Premium/Luxury D2C Brand The Role A high-growth premium brand is looking for an Ecommerce & Digital Marketing Manager to take ownership of their digital ecosystem - Shopify, CRM, agency management, trading, and growth. Perfect for someone hands-on, commercially sharp and passionate about luxury. Key Responsibilities Own day-to-day performance of the Shopify site - UX, updates, merchandising, product launches, optimisation. Run regular site audits and drive continuous improvements across conversion, speed and customer journey. Lead all CRM and email activity via Klaviyo - flows, segmentation, testing, retention. Develop loyalty/VIP programmes and enhance the customer lifecycle end-to-end. Manage and challenge external agencies across paid social, PPC and growth activity. Track digital performance, report on trading metrics and identify growth opportunities. Lead the digital marketing calendar - campaigns, product drops, seasonal moments. Collaborate closely with brand/creative teams to ensure a premium digital identity. Use data to optimise categories, SKUs, landing pages and storytelling. Bring fresh ideas, forward thinking and a proactive mindset to a fast-moving, scaling environment. What You'll Need 3-5+ years in ecommerce/digital roles, ideally within premium, luxury or design-led consumer brands. Strong Shopify experience (Shopify Plus a bonus). Hands-on Klaviyo experience across campaigns and automated flows. Confident managing agencies across paid channels. Strong analytical skills and a trading mindset. Experience in small, agile teams - comfortable being both strategic and hands-on. A genuine interest in premium/luxury products and understanding of high-end customer expectations. Creative eye, commercial instincts and a self-starter attitude. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Mar 21, 2026
Full time
Ecommerce & Digital Marketing Manager West London Hybrid Premium/Luxury D2C Brand The Role A high-growth premium brand is looking for an Ecommerce & Digital Marketing Manager to take ownership of their digital ecosystem - Shopify, CRM, agency management, trading, and growth. Perfect for someone hands-on, commercially sharp and passionate about luxury. Key Responsibilities Own day-to-day performance of the Shopify site - UX, updates, merchandising, product launches, optimisation. Run regular site audits and drive continuous improvements across conversion, speed and customer journey. Lead all CRM and email activity via Klaviyo - flows, segmentation, testing, retention. Develop loyalty/VIP programmes and enhance the customer lifecycle end-to-end. Manage and challenge external agencies across paid social, PPC and growth activity. Track digital performance, report on trading metrics and identify growth opportunities. Lead the digital marketing calendar - campaigns, product drops, seasonal moments. Collaborate closely with brand/creative teams to ensure a premium digital identity. Use data to optimise categories, SKUs, landing pages and storytelling. Bring fresh ideas, forward thinking and a proactive mindset to a fast-moving, scaling environment. What You'll Need 3-5+ years in ecommerce/digital roles, ideally within premium, luxury or design-led consumer brands. Strong Shopify experience (Shopify Plus a bonus). Hands-on Klaviyo experience across campaigns and automated flows. Confident managing agencies across paid channels. Strong analytical skills and a trading mindset. Experience in small, agile teams - comfortable being both strategic and hands-on. A genuine interest in premium/luxury products and understanding of high-end customer expectations. Creative eye, commercial instincts and a self-starter attitude. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Interim Ecommerce & Digital Marketing Specialist (Contract) West London Hybrid Start ASAP 1-2 months rolling This premium D2C brand is looking for an experienced interim ecommerce/digital specialist to step in immediately and keep the digital function running smoothly while the permanent hire is recruited. You'll take ownership of the day-to-day, keep trading performance on track, and relieve pressure from the internal team during a high-growth period. Key Responsibilities Ecommerce & Trading Manage the daily performance of the Shopify site - updates, merchandising, content, product launches. Lead weekly trading activity, reporting on key metrics and identifying quick wins. Complete regular site checks and implement CRO improvements. Troubleshoot any on-site issues and coordinate fixes. CRM & Email Marketing Own all Klaviyo activity - campaigns, flows, segmentation, A/B testing. Support customer lifecycle improvements and retention initiatives. Prepare and execute the weekly email marketing calendar. Digital Marketing & Agency Management Work with the external agency across paid social and paid search, ensuring delivery stays on brief and on budget. Monitor performance and flag optimisation opportunities. Ensure campaigns and landing pages are aligned with trading priorities. Customer Experience & Brand Collaborate with customer service and ops to maintain a premium end-to-end journey. Support on homepage, landing page and digital creative updates to keep the brand elevated. Assist with loyalty/VIP programme execution. What You'll Need Strong experience in ecommerce/digital roles, ideally within D2C, fashion, beauty or premium consumer brands. Confident operating Shopify end-to-end (Shopify Plus exposure helpful). Hands-on Klaviyo experience - must be able to build and deploy campaigns quickly. Proven ability to manage agencies and oversee paid performance. Strong trading mindset and ability to hit the ground running. Comfortable in small, agile teams with minimal handholding. Available to start immediately or on short notice. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Mar 21, 2026
Contractor
Interim Ecommerce & Digital Marketing Specialist (Contract) West London Hybrid Start ASAP 1-2 months rolling This premium D2C brand is looking for an experienced interim ecommerce/digital specialist to step in immediately and keep the digital function running smoothly while the permanent hire is recruited. You'll take ownership of the day-to-day, keep trading performance on track, and relieve pressure from the internal team during a high-growth period. Key Responsibilities Ecommerce & Trading Manage the daily performance of the Shopify site - updates, merchandising, content, product launches. Lead weekly trading activity, reporting on key metrics and identifying quick wins. Complete regular site checks and implement CRO improvements. Troubleshoot any on-site issues and coordinate fixes. CRM & Email Marketing Own all Klaviyo activity - campaigns, flows, segmentation, A/B testing. Support customer lifecycle improvements and retention initiatives. Prepare and execute the weekly email marketing calendar. Digital Marketing & Agency Management Work with the external agency across paid social and paid search, ensuring delivery stays on brief and on budget. Monitor performance and flag optimisation opportunities. Ensure campaigns and landing pages are aligned with trading priorities. Customer Experience & Brand Collaborate with customer service and ops to maintain a premium end-to-end journey. Support on homepage, landing page and digital creative updates to keep the brand elevated. Assist with loyalty/VIP programme execution. What You'll Need Strong experience in ecommerce/digital roles, ideally within D2C, fashion, beauty or premium consumer brands. Confident operating Shopify end-to-end (Shopify Plus exposure helpful). Hands-on Klaviyo experience - must be able to build and deploy campaigns quickly. Proven ability to manage agencies and oversee paid performance. Strong trading mindset and ability to hit the ground running. Comfortable in small, agile teams with minimal handholding. Available to start immediately or on short notice. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Director of Ecommerce - Retail 125,000 - 140,000 Watford / London (Hybrid) Director of Ecommerce / Ecommerce Director - Retail Our client is a rapidly growing retail brand who are looking for a commercially driven Director of Ecommerce to lead and scale a high-growth D2C and Amazon business. Reporting to the UK GM, you'll own the full P&L, lead a team of 10+ and drive a bold growth agenda to double revenue over the next 3 years. This is a key leadership role within the business, focused on accelerating performance across new customer acquisition, retention, and digital experience. What you'll be doing Own and deliver the D2C & Amazon strategy, aligned to ambitious growth targets Take full accountability for the P&L - driving revenue, profitability, and ROI Lead trading, marketing and promotional plans across both channels Optimise customer acquisition & retention across paid media, CRM and lifecycle Elevate the end-to-end digital experience (UX, checkout, post-purchase) Partner cross-functionally (digital, supply chain, CX) to drive performance Lead, develop and scale a high-performing team. What we're looking for Proven Ecommerce Director / senior leader with a track record of scaling D2C businesses ( 50m+) Strong commercial and P&L ownership experience Deep understanding of digital marketing, trading & ecommerce levers Experience across D2C and ideally Amazon Data-led, strategic and comfortable operating at pace Strong leadership and stakeholder management skills The opportunity High-impact role owning the fastest-growing channel in the business Clear mandate to scale significantly Lead a strong team in a fast-paced, consumer-led environment If you're looking for your next Ecommerce leadership role please apply to be considered.
Mar 20, 2026
Full time
Director of Ecommerce - Retail 125,000 - 140,000 Watford / London (Hybrid) Director of Ecommerce / Ecommerce Director - Retail Our client is a rapidly growing retail brand who are looking for a commercially driven Director of Ecommerce to lead and scale a high-growth D2C and Amazon business. Reporting to the UK GM, you'll own the full P&L, lead a team of 10+ and drive a bold growth agenda to double revenue over the next 3 years. This is a key leadership role within the business, focused on accelerating performance across new customer acquisition, retention, and digital experience. What you'll be doing Own and deliver the D2C & Amazon strategy, aligned to ambitious growth targets Take full accountability for the P&L - driving revenue, profitability, and ROI Lead trading, marketing and promotional plans across both channels Optimise customer acquisition & retention across paid media, CRM and lifecycle Elevate the end-to-end digital experience (UX, checkout, post-purchase) Partner cross-functionally (digital, supply chain, CX) to drive performance Lead, develop and scale a high-performing team. What we're looking for Proven Ecommerce Director / senior leader with a track record of scaling D2C businesses ( 50m+) Strong commercial and P&L ownership experience Deep understanding of digital marketing, trading & ecommerce levers Experience across D2C and ideally Amazon Data-led, strategic and comfortable operating at pace Strong leadership and stakeholder management skills The opportunity High-impact role owning the fastest-growing channel in the business Clear mandate to scale significantly Lead a strong team in a fast-paced, consumer-led environment If you're looking for your next Ecommerce leadership role please apply to be considered.
The Business:Nigel Wright are working exclusively with a European ecommerce/tech driven business. With a focus on global reach and local impact, our client empowers brands to expand digitally through adaptive, tech-driven solutions. Their services span strategy, execution, and marketplace management, with forward-thinking companies to drive sustainable success and innovation in online retail.This is a growing business with huge potential for tech savvy individuals to join at an exciting time.The Role:This role is focused on managing and growing relationships with brand partners across online marketplaces like Amazon and eBay.Key responsibilities include:Partner Relationship ManagementServe as the main contact for assigned brands.Build trust-based relationships to support long-term growth.Lead regular performance reviews with data-driven insights.Buying & TradingManage listings, pricing, and inventory to maximize sales and availability.Plan and execute trading and promotional calendars.Oversee product launches and ensure content compliance.Negotiate commercial terms and marketing support.Promotional ActivationCoordinate and evaluate marketplace promotions.Work cross-functionally to ensure smooth execution and stock readiness.Analyse ROI and refine future campaigns.Manage stock flow and turnover.Reporting & InsightsTrack daily/weekly performance metrics (sales, margin, stock, conversion).Deliver actionable reports to internal teams and partners.Identify trends and risks to inform strategy.The Candidate;You will be a strong communicator, organisation is key, stakeholder management and the ability to build relationships will be a fundamental part of this role.You will enjoy the account management side of the role alongside, inventory control, range development and promotional planning.This is a business going through a lot of change and you will be expected to work at pace, be dynamic in your approach and enjoy working in an evolving environment.This is a role for someone looking to grow their career in a dynamic environment, provide mentorship and grow alongside a thriving business.
Mar 19, 2026
Full time
The Business:Nigel Wright are working exclusively with a European ecommerce/tech driven business. With a focus on global reach and local impact, our client empowers brands to expand digitally through adaptive, tech-driven solutions. Their services span strategy, execution, and marketplace management, with forward-thinking companies to drive sustainable success and innovation in online retail.This is a growing business with huge potential for tech savvy individuals to join at an exciting time.The Role:This role is focused on managing and growing relationships with brand partners across online marketplaces like Amazon and eBay.Key responsibilities include:Partner Relationship ManagementServe as the main contact for assigned brands.Build trust-based relationships to support long-term growth.Lead regular performance reviews with data-driven insights.Buying & TradingManage listings, pricing, and inventory to maximize sales and availability.Plan and execute trading and promotional calendars.Oversee product launches and ensure content compliance.Negotiate commercial terms and marketing support.Promotional ActivationCoordinate and evaluate marketplace promotions.Work cross-functionally to ensure smooth execution and stock readiness.Analyse ROI and refine future campaigns.Manage stock flow and turnover.Reporting & InsightsTrack daily/weekly performance metrics (sales, margin, stock, conversion).Deliver actionable reports to internal teams and partners.Identify trends and risks to inform strategy.The Candidate;You will be a strong communicator, organisation is key, stakeholder management and the ability to build relationships will be a fundamental part of this role.You will enjoy the account management side of the role alongside, inventory control, range development and promotional planning.This is a business going through a lot of change and you will be expected to work at pace, be dynamic in your approach and enjoy working in an evolving environment.This is a role for someone looking to grow their career in a dynamic environment, provide mentorship and grow alongside a thriving business.
Shopify / Ecommerce Trading Specialist Premium Consumer Brands Hybrid (Cambridge) We're excited to be partnering exclusively with a well-established distributor of premium home and kitchen brands to find a motivated Shopify / Ecommerce Trading Specialist to join their growing in-house marketing team. With over 40 years of success in the UK, the company works with a carefully selected portfolio of design-led, premium consumer brands sold through national retailers, independent stores and their own direct-to-consumer ecommerce platforms. This role is perfect for junior digital marketers, ecommerce assistants, or Shopify entrepreneurs who want to develop their commercial ecommerce skills in a supportive, fast-growing environment. If you enjoy optimising online stores, analysing performance, and finding new ways to grow ecommerce sales, this is a fantastic opportunity to build your career in ecommerce trading. What you'll be doing: Help plan and deliver ecommerce sales strategies across Shopify stores and digital channels. Track and analyse key metrics such as conversion rate, traffic, and average order value to identify opportunities for growth. Assist with product uploads, merchandising, and content updates to ensure websites look great and perform well. Support the management of promotional campaigns and digital trading calendars. Work closely with the marketing team to optimise content and improve conversion rate optimisation (CRO). Monitor product performance and support stock planning to keep bestselling items available. Collaborate with operations and customer service teams to ensure a smooth customer experience. We're looking for someone who: Has 1-3 years experience in digital marketing, ecommerce, or Shopify, OR has built/managed their own Shopify store or online brand. Is curious about how online stores grow and convert customers. Has a basic understanding of Shopify, ecommerce platforms, or website CMS tools. Is comfortable looking at Google Analytics or similar tools to understand performance. Has some knowledge or interest in SEO, ecommerce merchandising, or CRO. Is organised, detail-focused, and eager to learn. Enjoys working in a collaborative marketing team. Why you should apply for this role: Work with premium lifestyle brands with strong reputations. Gain hands-on experience in Shopify ecommerce and digital trading. Develop commercial ecommerce skills early in your career. Join a friendly, growing marketing team where ideas are valued. This is a hybrid role with 3 days per week in modern offices just north of Cambridge, with excellent transport links.With industry-leading uncapped profit share scheme, contributory pension, death in service cover, 25 days' annual leave and staff discounts, there is no better time to join this fast growing and very successful organisation.Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.
Mar 19, 2026
Full time
Shopify / Ecommerce Trading Specialist Premium Consumer Brands Hybrid (Cambridge) We're excited to be partnering exclusively with a well-established distributor of premium home and kitchen brands to find a motivated Shopify / Ecommerce Trading Specialist to join their growing in-house marketing team. With over 40 years of success in the UK, the company works with a carefully selected portfolio of design-led, premium consumer brands sold through national retailers, independent stores and their own direct-to-consumer ecommerce platforms. This role is perfect for junior digital marketers, ecommerce assistants, or Shopify entrepreneurs who want to develop their commercial ecommerce skills in a supportive, fast-growing environment. If you enjoy optimising online stores, analysing performance, and finding new ways to grow ecommerce sales, this is a fantastic opportunity to build your career in ecommerce trading. What you'll be doing: Help plan and deliver ecommerce sales strategies across Shopify stores and digital channels. Track and analyse key metrics such as conversion rate, traffic, and average order value to identify opportunities for growth. Assist with product uploads, merchandising, and content updates to ensure websites look great and perform well. Support the management of promotional campaigns and digital trading calendars. Work closely with the marketing team to optimise content and improve conversion rate optimisation (CRO). Monitor product performance and support stock planning to keep bestselling items available. Collaborate with operations and customer service teams to ensure a smooth customer experience. We're looking for someone who: Has 1-3 years experience in digital marketing, ecommerce, or Shopify, OR has built/managed their own Shopify store or online brand. Is curious about how online stores grow and convert customers. Has a basic understanding of Shopify, ecommerce platforms, or website CMS tools. Is comfortable looking at Google Analytics or similar tools to understand performance. Has some knowledge or interest in SEO, ecommerce merchandising, or CRO. Is organised, detail-focused, and eager to learn. Enjoys working in a collaborative marketing team. Why you should apply for this role: Work with premium lifestyle brands with strong reputations. Gain hands-on experience in Shopify ecommerce and digital trading. Develop commercial ecommerce skills early in your career. Join a friendly, growing marketing team where ideas are valued. This is a hybrid role with 3 days per week in modern offices just north of Cambridge, with excellent transport links.With industry-leading uncapped profit share scheme, contributory pension, death in service cover, 25 days' annual leave and staff discounts, there is no better time to join this fast growing and very successful organisation.Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.
Travail Employment Group : Burgess Hill
Lewes, Sussex
E-commerce Lead Circa £40k, Uckfield outskirts, full time 9-5 Mon-Fri, permanent, 22 days holiday plus bank holidays, pension, parking, training and development, EAP The Role A fantastic opportunity for an E-commerce Lead to join a growing organisation on the outskirts of Uckfield. This is a hands-on position reporting directly to the CMO, working within a friendly, supportive team environment. The role will see you taking ownership of the company's online platform, improving customer experience, supporting marketing activity and ensuring the smooth running of the day-to-day e-commerce operation. Maintain and enhance the e-commerce website's UI and UX Develop and refine site strategy to improve navigation, customer journeys and overall performance Liaise with external development partners to manage sprint cycles and resolve queries Manage products, categories, images and creatives with accuracy Handle core on-site SEO activities including structure and content updates Use data to inform decisions on user behaviour, product performance and on-site interactions Set up and maintain tracking through GA4 and Google Tag Manager Make small front-end fixes using HTML and CSS Support marketing campaigns with insights and on-site updates Carry out general e-commerce administration as needed Requirements To succeed in this E-commerce Lead position, you will bring recent hands-on e-commerce experience, strong attention to detail and a proactive, problem-solving mindset. Basic HTML and CSS skills are desirable, along with familiarity with GA4, Google Tag Manager and core SEO principles. Magento experience is highly desirable, as is the ability to work calmly and effectively under pressure in a fast-paced environment. This role could suit someone who has worked as an E-commerce Executive, Digital Trading Executive, Online Merchandising Specialist. Company Information You will be joining a creative, fast-growing organisation that places a strong emphasis on sustainability, quality, and exceptional customer experience. The culture is friendly, collaborative and supportive, encouraging ideas, ownership and continuous improvement. This is a company that invests in people, offering the tools, mentorship and development opportunities to support long-term career growth. Package Circa £40k 22 days holiday plus bank holidays Pension Parking Training and development opportunities Employee Assistance Programme Full-time hours: 9-5 Mon-Fri Permanent contract Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.
Mar 19, 2026
Full time
E-commerce Lead Circa £40k, Uckfield outskirts, full time 9-5 Mon-Fri, permanent, 22 days holiday plus bank holidays, pension, parking, training and development, EAP The Role A fantastic opportunity for an E-commerce Lead to join a growing organisation on the outskirts of Uckfield. This is a hands-on position reporting directly to the CMO, working within a friendly, supportive team environment. The role will see you taking ownership of the company's online platform, improving customer experience, supporting marketing activity and ensuring the smooth running of the day-to-day e-commerce operation. Maintain and enhance the e-commerce website's UI and UX Develop and refine site strategy to improve navigation, customer journeys and overall performance Liaise with external development partners to manage sprint cycles and resolve queries Manage products, categories, images and creatives with accuracy Handle core on-site SEO activities including structure and content updates Use data to inform decisions on user behaviour, product performance and on-site interactions Set up and maintain tracking through GA4 and Google Tag Manager Make small front-end fixes using HTML and CSS Support marketing campaigns with insights and on-site updates Carry out general e-commerce administration as needed Requirements To succeed in this E-commerce Lead position, you will bring recent hands-on e-commerce experience, strong attention to detail and a proactive, problem-solving mindset. Basic HTML and CSS skills are desirable, along with familiarity with GA4, Google Tag Manager and core SEO principles. Magento experience is highly desirable, as is the ability to work calmly and effectively under pressure in a fast-paced environment. This role could suit someone who has worked as an E-commerce Executive, Digital Trading Executive, Online Merchandising Specialist. Company Information You will be joining a creative, fast-growing organisation that places a strong emphasis on sustainability, quality, and exceptional customer experience. The culture is friendly, collaborative and supportive, encouraging ideas, ownership and continuous improvement. This is a company that invests in people, offering the tools, mentorship and development opportunities to support long-term career growth. Package Circa £40k 22 days holiday plus bank holidays Pension Parking Training and development opportunities Employee Assistance Programme Full-time hours: 9-5 Mon-Fri Permanent contract Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.
Ecommerce Trading Manager London, Outside IR35, £500-600 Day Rate This is an opportunity to take on a high-impact trading assignment where you will sit at the centre of commercial decision-making. You will assess performance objectively, ensure spend is deployed effectively, and highlight where plans are not delivering so the business can act quickly. The Company They are a fast-paced digital platform operating in a competitive marketplace where commercial performance is critical. Marketing, analytics, and trading are well established and continuing to grow. You will join a trading function that partners closely with cross-functional teams to ensure activity delivers measurable impact. The Role and Deliverables Take ownership of the holistic trading plan and assess whether performance meets commercial expectations. Hold teams accountable by providing an objective, standback view of delivery and spend effectiveness. Identify where activity is not working, diagnose why, and drive clear corrective action. Ensure marketing and operational teams are doing their part of the wider trading picture. Review performance data to highlight risks, gaps and opportunities. Communicate findings in a clear, factual and commercially focused way to senior stakeholders. Your Skills and Experience Strong experience in ecommerce trading or commercially led roles within a digital or platform environment. Ability to take a high-level, objective view of performance with a focus on commercial outcomes. Confidently challenging channel performance and guiding teams to improve delivery. Comfortable interrogating data and insight to understand what is and is not driving results. Clear communicator who can influence stakeholders and present fact-based assessments. Proactive and curious, comfortable in a fast-paced trading environment. How to Apply If you are a commercially focused Ecommerce Trading Manager who thrives on diagnosing performance and driving action, please apply with your CV.
Mar 19, 2026
Contractor
Ecommerce Trading Manager London, Outside IR35, £500-600 Day Rate This is an opportunity to take on a high-impact trading assignment where you will sit at the centre of commercial decision-making. You will assess performance objectively, ensure spend is deployed effectively, and highlight where plans are not delivering so the business can act quickly. The Company They are a fast-paced digital platform operating in a competitive marketplace where commercial performance is critical. Marketing, analytics, and trading are well established and continuing to grow. You will join a trading function that partners closely with cross-functional teams to ensure activity delivers measurable impact. The Role and Deliverables Take ownership of the holistic trading plan and assess whether performance meets commercial expectations. Hold teams accountable by providing an objective, standback view of delivery and spend effectiveness. Identify where activity is not working, diagnose why, and drive clear corrective action. Ensure marketing and operational teams are doing their part of the wider trading picture. Review performance data to highlight risks, gaps and opportunities. Communicate findings in a clear, factual and commercially focused way to senior stakeholders. Your Skills and Experience Strong experience in ecommerce trading or commercially led roles within a digital or platform environment. Ability to take a high-level, objective view of performance with a focus on commercial outcomes. Confidently challenging channel performance and guiding teams to improve delivery. Comfortable interrogating data and insight to understand what is and is not driving results. Clear communicator who can influence stakeholders and present fact-based assessments. Proactive and curious, comfortable in a fast-paced trading environment. How to Apply If you are a commercially focused Ecommerce Trading Manager who thrives on diagnosing performance and driving action, please apply with your CV.
The Opportunity This is an opportunity for an experienced E-commerce Trading Executive to join a well-known food brand based in Nottingham. As this business expands its reach across social and digital, they are looking for a creative, proactive talent to help them lead that charge. You will work closely with the Ecommerce Trading team and collaborate with teams across Buying, CRM, Marketing, and Operations to deliver measurable growth for the brand. This is a hands-on, data-driven role where you'll use insights and performance metrics to optimise e-commerce trading activity, drive conversion, revenue, customer acquisition, and retention. The role combines analytical thinking with practical execution, so you will need to turn insights into action, ensuring campaigns and promotions not only look good but also deliver strong results. You will also contribute to longer term trading strategies, helping shape the way they approach product, pricing, and promotions to achieve the company's business objectives. Location: Nottingham (hybrid - 1 day WFH) Salary: £35,000 to £38,000 Key Responsibilities Support and execute rolling tactical trading plans in line with the strategy for different business units and broader business objectives. Support the launch of new campaigns and products with structured trading plans to drive performance. Analyse trading performance (traffic, conversion, AOV, margins) and implement data-led improvements. Producing marketing leading promotional plans, working with the established buying team, which ensure key KPIs are achieved. Monitor competitor activity to help ensure they maintain a competitive advantage. Adapting the trading plan in line with opportunities and risks through campaign and promotion activations to deliver targets and budgets. Ensuring the website is kept up to date with correct offers, new products, new brands and website assets are regularly updated. Monitoring the conversion rates of key landing pages and working with marketing and digital teams to improve conversion where necessary. Work with CRM and Acquisition teams to maximise customer engagement, acquisition, and retention. Identify and suggest new growth opportunities, optimisations, and improvements to enhance the trading strategy. About You To be successful in this role, you would need to have previous experience trading in an e-commerce business, ideally within a subscription model or the food, nutrition, or health sectors. Technically, you will have experience using analytics tools (e.g., Google Analytics) to derive insights and drive improvements. You will have strong commercial awareness with the ability to deliver against targets and budgets and be comfortable working across multiple projects and priorities, with the ability to take ownership and deliver results. You will demonstrate a proactive, hands-on approach and not be afraid to get stuck in and do what it takes to make campaigns and initiatives succeed. Ideally you will bring enthusiasm and confidence for challenging the norm and continuously improving processes and trading performance. If this sounds like your next challenge, please apply via the link or contact James Robinson for further details. INDJR Distinct Recruitment Privacy Policy
Mar 19, 2026
Full time
The Opportunity This is an opportunity for an experienced E-commerce Trading Executive to join a well-known food brand based in Nottingham. As this business expands its reach across social and digital, they are looking for a creative, proactive talent to help them lead that charge. You will work closely with the Ecommerce Trading team and collaborate with teams across Buying, CRM, Marketing, and Operations to deliver measurable growth for the brand. This is a hands-on, data-driven role where you'll use insights and performance metrics to optimise e-commerce trading activity, drive conversion, revenue, customer acquisition, and retention. The role combines analytical thinking with practical execution, so you will need to turn insights into action, ensuring campaigns and promotions not only look good but also deliver strong results. You will also contribute to longer term trading strategies, helping shape the way they approach product, pricing, and promotions to achieve the company's business objectives. Location: Nottingham (hybrid - 1 day WFH) Salary: £35,000 to £38,000 Key Responsibilities Support and execute rolling tactical trading plans in line with the strategy for different business units and broader business objectives. Support the launch of new campaigns and products with structured trading plans to drive performance. Analyse trading performance (traffic, conversion, AOV, margins) and implement data-led improvements. Producing marketing leading promotional plans, working with the established buying team, which ensure key KPIs are achieved. Monitor competitor activity to help ensure they maintain a competitive advantage. Adapting the trading plan in line with opportunities and risks through campaign and promotion activations to deliver targets and budgets. Ensuring the website is kept up to date with correct offers, new products, new brands and website assets are regularly updated. Monitoring the conversion rates of key landing pages and working with marketing and digital teams to improve conversion where necessary. Work with CRM and Acquisition teams to maximise customer engagement, acquisition, and retention. Identify and suggest new growth opportunities, optimisations, and improvements to enhance the trading strategy. About You To be successful in this role, you would need to have previous experience trading in an e-commerce business, ideally within a subscription model or the food, nutrition, or health sectors. Technically, you will have experience using analytics tools (e.g., Google Analytics) to derive insights and drive improvements. You will have strong commercial awareness with the ability to deliver against targets and budgets and be comfortable working across multiple projects and priorities, with the ability to take ownership and deliver results. You will demonstrate a proactive, hands-on approach and not be afraid to get stuck in and do what it takes to make campaigns and initiatives succeed. Ideally you will bring enthusiasm and confidence for challenging the norm and continuously improving processes and trading performance. If this sounds like your next challenge, please apply via the link or contact James Robinson for further details. INDJR Distinct Recruitment Privacy Policy
