Do you want to be involved in creating iconic buildings, using intelligent solutions to deliver bespoke projects to our clients AND be part of the future of construction? Then join our team as Senior Site Manager and start the future, today! About Morgan Sindall Morgan Sindall Construction is an Investors in People Platinum employer providing national construction services to private and public sector customers across a range of markets. Together, we create remarkable results for our customers, partners and people. We are one of the UK'S most successful Tier 1 contractors. As a progressive and ambitious company, our employees benefit from a safe and rewarding working environment. About the Role You will be working within our North East & Cumbria business, where you will: Manage the site and ensure adherence to all policies, procedures and standards using specified drawings and instructions, within budget and on programmes in support of our perfect delivery philosophy Supervise all direct labour as necessary and coordinate the activities of trades and subcontractors involved on the site so that all operations are performed efficiently and in accordance with the construction programme and the quality and cost standards required by Morgan Sindall Ensure health and safety requirements are adhered to at all times in accordance with laid down company procedures and legislation Provide a reliable, first point of contact service Implement and monitor all systems and procedures and ensure effective operation Implement and adhere to appropriate environmental controls Establish and maintain site set up and welfare facilities Provide feedback on objectives and training and development needs, as requested Understand customer's objectives and ensure good communication to the team Encourage customer feedback, communicate effectively with line managers, and take appropriate action where necessary Ensure that relevant issues raised at close down meeting are actioned accordingly for future contracts Communicate on sub-contractor performance to all relevant parties Invite and encourage use of supplier's technical knowledge, skills and expertise What we are looking for? As an experienced Senior Site Manager, you will have a good understanding of construction techniques and a HNC/HND (or equivalent) in construction, Asbestos Trained, CIOB, CSCS. Preferably CITB 5 day and Temporary works training. Experience in the main contracting market working on Healthcare, Education, Residential, Leisure, Defence and Commercial Projects between £5 and £50 million. To thrive in our business, you should share our passion for the project at hand and enjoy working in an inclusive and hardworking team environment. At Morgan Sindall Construction our employees work collectively, encouraging and challenging each other to succeed. Across our business we treat everyone equally and have developed a community where voices are heard, and respected. What can we offer you? Working in our North East and Cumbria business, you will be part of a growing and dynamic team of people who are passionate about what they do and enjoy the challenge and pace of work in a hardworking and fun construction environment. No day will be the same and we challenge each other to deliver what's right for our customers. Our culture is so important to us and defines the way we go about our business. We are inclusive, supportive and team focused and take pride in the longstanding and committed relationships we have with our supply chain partners. We are Morgan Sindall Construction North East and Cumbria Our people in the North East and Cumbria area are encouraged and rewarded to work as a team to achieve our Perfect Delivery philosophy. The success of this strategy to find - win - deliver - repeat has yielded a healthy forward order book, enabling us to focus on strengthening our long-term work winning capability in our primary sectors of education, public sector frameworks, civic buildings, leisure, investment linked opportunities and healthcare. Our commitment to our people is as strong as the commitment to our clients. At Morgan Sindall Construction we recognise that our employees play a vital role in helping us achieve our goals. As a result, the company develops and promotes these employees who share their same sense of dedication. Our strength is our people whose skills, knowledge and integrity keep us at the forefront of our industry. If you are interested in furthering your career in an inclusive and supportive environment, apply to us today. Equality Statement Morgan Sindall Construction seeks to recruit the best person for each of our roles, based on merit alone and free from bias. We are committed to treating all our job applicants fairly and with respect, irrespective of their background, disability, or any other protected characteristic. We recruit individuals who embody our core values of professionalism, expertise and trust which has given us a fantastic variety of people and cultures across our organisation. We celebrate our diverse teams who make Morgan Sindall Construction the inclusive, collaborative and rewarding place it is to work. We hire the best in the industry, provide them the support to achieve their goals and challenge them to make a real impact on our business. If you want to join an organisation that truly sees and harnesses what makes you unique, apply to us today. Diversity and Inclusion Statement Our aim is to create a workplace built on acceptance, respect, and inclusion, where everyone feels that they belong and can make a meaningful contribution. We encourage applicants regardless of religion, ethnicity, nationality, disability status, sex, sexual orientation, gender identity, family, or parental status. Morgan Sindall Construction is an equal opportunities employer and has been accredited with the Positive About Disabled People 'Two Ticks' accreditation. We are also an Investors in People company. Morgan Sindall is unable to employ anyone who does not have the legal right to live and work in the UK. In the recruitment process all applicants are required to provide the necessary right to work information and documentation. Our recruitment process should be accessible to all. If you need any assistance or accommodation during the process, please email . Note for Recruitment Agencies Morgan Sindall Construction has a commitment to sourcing candidates directly and as such we do not accept speculative CVs from agencies. Please note that any CVs submitted will be deemed as gifted to Morgan Sindall and any agency terms & conditions associated with the use of such CVs will be invalid.
Jan 10, 2026
Full time
Do you want to be involved in creating iconic buildings, using intelligent solutions to deliver bespoke projects to our clients AND be part of the future of construction? Then join our team as Senior Site Manager and start the future, today! About Morgan Sindall Morgan Sindall Construction is an Investors in People Platinum employer providing national construction services to private and public sector customers across a range of markets. Together, we create remarkable results for our customers, partners and people. We are one of the UK'S most successful Tier 1 contractors. As a progressive and ambitious company, our employees benefit from a safe and rewarding working environment. About the Role You will be working within our North East & Cumbria business, where you will: Manage the site and ensure adherence to all policies, procedures and standards using specified drawings and instructions, within budget and on programmes in support of our perfect delivery philosophy Supervise all direct labour as necessary and coordinate the activities of trades and subcontractors involved on the site so that all operations are performed efficiently and in accordance with the construction programme and the quality and cost standards required by Morgan Sindall Ensure health and safety requirements are adhered to at all times in accordance with laid down company procedures and legislation Provide a reliable, first point of contact service Implement and monitor all systems and procedures and ensure effective operation Implement and adhere to appropriate environmental controls Establish and maintain site set up and welfare facilities Provide feedback on objectives and training and development needs, as requested Understand customer's objectives and ensure good communication to the team Encourage customer feedback, communicate effectively with line managers, and take appropriate action where necessary Ensure that relevant issues raised at close down meeting are actioned accordingly for future contracts Communicate on sub-contractor performance to all relevant parties Invite and encourage use of supplier's technical knowledge, skills and expertise What we are looking for? As an experienced Senior Site Manager, you will have a good understanding of construction techniques and a HNC/HND (or equivalent) in construction, Asbestos Trained, CIOB, CSCS. Preferably CITB 5 day and Temporary works training. Experience in the main contracting market working on Healthcare, Education, Residential, Leisure, Defence and Commercial Projects between £5 and £50 million. To thrive in our business, you should share our passion for the project at hand and enjoy working in an inclusive and hardworking team environment. At Morgan Sindall Construction our employees work collectively, encouraging and challenging each other to succeed. Across our business we treat everyone equally and have developed a community where voices are heard, and respected. What can we offer you? Working in our North East and Cumbria business, you will be part of a growing and dynamic team of people who are passionate about what they do and enjoy the challenge and pace of work in a hardworking and fun construction environment. No day will be the same and we challenge each other to deliver what's right for our customers. Our culture is so important to us and defines the way we go about our business. We are inclusive, supportive and team focused and take pride in the longstanding and committed relationships we have with our supply chain partners. We are Morgan Sindall Construction North East and Cumbria Our people in the North East and Cumbria area are encouraged and rewarded to work as a team to achieve our Perfect Delivery philosophy. The success of this strategy to find - win - deliver - repeat has yielded a healthy forward order book, enabling us to focus on strengthening our long-term work winning capability in our primary sectors of education, public sector frameworks, civic buildings, leisure, investment linked opportunities and healthcare. Our commitment to our people is as strong as the commitment to our clients. At Morgan Sindall Construction we recognise that our employees play a vital role in helping us achieve our goals. As a result, the company develops and promotes these employees who share their same sense of dedication. Our strength is our people whose skills, knowledge and integrity keep us at the forefront of our industry. If you are interested in furthering your career in an inclusive and supportive environment, apply to us today. Equality Statement Morgan Sindall Construction seeks to recruit the best person for each of our roles, based on merit alone and free from bias. We are committed to treating all our job applicants fairly and with respect, irrespective of their background, disability, or any other protected characteristic. We recruit individuals who embody our core values of professionalism, expertise and trust which has given us a fantastic variety of people and cultures across our organisation. We celebrate our diverse teams who make Morgan Sindall Construction the inclusive, collaborative and rewarding place it is to work. We hire the best in the industry, provide them the support to achieve their goals and challenge them to make a real impact on our business. If you want to join an organisation that truly sees and harnesses what makes you unique, apply to us today. Diversity and Inclusion Statement Our aim is to create a workplace built on acceptance, respect, and inclusion, where everyone feels that they belong and can make a meaningful contribution. We encourage applicants regardless of religion, ethnicity, nationality, disability status, sex, sexual orientation, gender identity, family, or parental status. Morgan Sindall Construction is an equal opportunities employer and has been accredited with the Positive About Disabled People 'Two Ticks' accreditation. We are also an Investors in People company. Morgan Sindall is unable to employ anyone who does not have the legal right to live and work in the UK. In the recruitment process all applicants are required to provide the necessary right to work information and documentation. Our recruitment process should be accessible to all. If you need any assistance or accommodation during the process, please email . Note for Recruitment Agencies Morgan Sindall Construction has a commitment to sourcing candidates directly and as such we do not accept speculative CVs from agencies. Please note that any CVs submitted will be deemed as gifted to Morgan Sindall and any agency terms & conditions associated with the use of such CVs will be invalid.
Community Shop is a social enterprise and part of the Company Shop Group. As a social enterprise, Community Shop's purpose is to build stronger individuals and confident communities. The role of the Chef Manager leads a regional Chef Mentor team, managing and driving the development of Community Kitchen food service & impact programme, the What If Plan. The role offers clear management and support of our teams who deliver this impact, particular through our programme called the What If Plan. The role supports the Head of Impact to evaluate the broad impact programme and monitors performance of the Chef Mentor team through a multiplicity of evaluative tools. The individual will also be responsible to ensure the safety & due diligence of our Community Kitchens to meet the needs of compliance and safe practice. Moreover, the role will be responsible for engagement with industry bodies through Community Kitchen as a wider strand in conjunction with our commercial teams for stock acquisition. This will incorporate the liaison with the Head of Impact to meet the broader aims of Community Shop's impact paradigm. The role encompasses business development, new programme identification and development, customer relationship management, consultancy, public speaking, strengthening our commercial partnerships and marketing. Accountabilities and Responsibilities Operational Ensure that all Health, Safety & Environmental policies and practises are upheld Lead, manage, deliver and develop Community Kitchen food and impact services Identify and develop new delivery partnerships in conjunction with CSG commercial department as a hook to stock acquisitions Implement projects related to food & food citizenship through a regional Chef Mentor team Represent Community Kitchen and present to a variety of audiences on impact work through Community Kitchen Contribute to the development of a commercial and entrepreneurial culture within the team and throughout the organisation Work in partnership with key delivery partners, supporting partner delivery, information flows, partner's engagement with customers and team inputs To ensure that the Kitchen team deliver the impacts through the mentoring elements of What If Plan To ensure that the Hub and Kitchen team work together as one team supporting each other in the delivery of the impact programmes Strategic To work alongside the Head of Impact to understand food programmes informed by theory to informed practise which is transformative for communities To implement develop high quality training materials co-formulated with the Head of Impact To nurture, maintain and influence relationships with partners within the food & commercial sector Colleagues Management of staff: to recruit and manage junior team members Engage your team both within your department and within other departments to support cross functional and positive working relationships; inclusive of the acquisition of stock to support Community Kitchens food service function Employ a supportive and high performing culture with consistent delivery, through excellent leadership and motivation, that fully utilises and develops your teams' skills and capabilities Keep up to date with information relevant to your department and cascade this accordingly to your team KPIs Delivery of effective food service which is safe, compliant, innovative of inspiring Production of salient and informative precise/overviews of projects relevant to the impact work of Community Kitchen High standard effective communication with the executive team regarding evaluation of Community Kitchen Oversight, management, implementation of impact model The maintenance of a cost effective food service High level of internal collaboration with Regional Chef Mentor Team so as to support execution of Community Kitchen food service & impact model Written material of a high standard Skills and Experience Lead by example and uphold Company Shop Group values at all times To be flexible and adaptable to support the needs of the business Solution focused mind-set; bringing solutions and opportunities A desire to continually focus on your own continued professional development Excellent people management skills particularly in the difficult setting of front-line health and social care delivery At least five years' experience working within a community-based food development sector Good knowledge of community food paradigms Skilled in implementing high quality food service through a Chef Mentor team A track record of project management skills and excellent time management skills Ability to engage, communicate and build relationships with a wide range of stakeholders at different levels Flexibility - Ability to manage a demanding and constantly changing workload in the context of complex change Strong interpersonal and wider relationship management skills, with a clear understanding of the challenges of building and retaining social change within communities through food Excellent, concise writing skills and the ability to communicate complicated ideas in simple terms Experienced in using new media as a vehicle for building awareness and generating Confident presenter and trainer Confident with Microsoft Office and Excel Able to travel around the UK (Driving Licence) Well-developed organisational and time management skills; high level of initiative High level attention to detail Ability to simultaneously coordinate multiple tasks and meet deadlines Excellent interpersonal skills Why you'll love Company Shop Group Free membership to Company Shop for you and 10 x nominees. Contributory pension scheme. Annual Flu Injections, High Street and Leisure discounts and on-site Parking. Subsidised staff Canteen, Free Tea & Coffee, and Free Fruit Friday Employee Assistance Programme - Grocery Aid. Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts. Life assurance benefit Location: This is a Regional role and will cover the North West, to include, Bradford, Warrington, Halton, Kirkdale and Beechwood Salary: £35k plus £4k car allowance Hours: 40 hours per week Note: The successful candidate will undergo an enhanced DBS check.
Jan 10, 2026
Full time
Community Shop is a social enterprise and part of the Company Shop Group. As a social enterprise, Community Shop's purpose is to build stronger individuals and confident communities. The role of the Chef Manager leads a regional Chef Mentor team, managing and driving the development of Community Kitchen food service & impact programme, the What If Plan. The role offers clear management and support of our teams who deliver this impact, particular through our programme called the What If Plan. The role supports the Head of Impact to evaluate the broad impact programme and monitors performance of the Chef Mentor team through a multiplicity of evaluative tools. The individual will also be responsible to ensure the safety & due diligence of our Community Kitchens to meet the needs of compliance and safe practice. Moreover, the role will be responsible for engagement with industry bodies through Community Kitchen as a wider strand in conjunction with our commercial teams for stock acquisition. This will incorporate the liaison with the Head of Impact to meet the broader aims of Community Shop's impact paradigm. The role encompasses business development, new programme identification and development, customer relationship management, consultancy, public speaking, strengthening our commercial partnerships and marketing. Accountabilities and Responsibilities Operational Ensure that all Health, Safety & Environmental policies and practises are upheld Lead, manage, deliver and develop Community Kitchen food and impact services Identify and develop new delivery partnerships in conjunction with CSG commercial department as a hook to stock acquisitions Implement projects related to food & food citizenship through a regional Chef Mentor team Represent Community Kitchen and present to a variety of audiences on impact work through Community Kitchen Contribute to the development of a commercial and entrepreneurial culture within the team and throughout the organisation Work in partnership with key delivery partners, supporting partner delivery, information flows, partner's engagement with customers and team inputs To ensure that the Kitchen team deliver the impacts through the mentoring elements of What If Plan To ensure that the Hub and Kitchen team work together as one team supporting each other in the delivery of the impact programmes Strategic To work alongside the Head of Impact to understand food programmes informed by theory to informed practise which is transformative for communities To implement develop high quality training materials co-formulated with the Head of Impact To nurture, maintain and influence relationships with partners within the food & commercial sector Colleagues Management of staff: to recruit and manage junior team members Engage your team both within your department and within other departments to support cross functional and positive working relationships; inclusive of the acquisition of stock to support Community Kitchens food service function Employ a supportive and high performing culture with consistent delivery, through excellent leadership and motivation, that fully utilises and develops your teams' skills and capabilities Keep up to date with information relevant to your department and cascade this accordingly to your team KPIs Delivery of effective food service which is safe, compliant, innovative of inspiring Production of salient and informative precise/overviews of projects relevant to the impact work of Community Kitchen High standard effective communication with the executive team regarding evaluation of Community Kitchen Oversight, management, implementation of impact model The maintenance of a cost effective food service High level of internal collaboration with Regional Chef Mentor Team so as to support execution of Community Kitchen food service & impact model Written material of a high standard Skills and Experience Lead by example and uphold Company Shop Group values at all times To be flexible and adaptable to support the needs of the business Solution focused mind-set; bringing solutions and opportunities A desire to continually focus on your own continued professional development Excellent people management skills particularly in the difficult setting of front-line health and social care delivery At least five years' experience working within a community-based food development sector Good knowledge of community food paradigms Skilled in implementing high quality food service through a Chef Mentor team A track record of project management skills and excellent time management skills Ability to engage, communicate and build relationships with a wide range of stakeholders at different levels Flexibility - Ability to manage a demanding and constantly changing workload in the context of complex change Strong interpersonal and wider relationship management skills, with a clear understanding of the challenges of building and retaining social change within communities through food Excellent, concise writing skills and the ability to communicate complicated ideas in simple terms Experienced in using new media as a vehicle for building awareness and generating Confident presenter and trainer Confident with Microsoft Office and Excel Able to travel around the UK (Driving Licence) Well-developed organisational and time management skills; high level of initiative High level attention to detail Ability to simultaneously coordinate multiple tasks and meet deadlines Excellent interpersonal skills Why you'll love Company Shop Group Free membership to Company Shop for you and 10 x nominees. Contributory pension scheme. Annual Flu Injections, High Street and Leisure discounts and on-site Parking. Subsidised staff Canteen, Free Tea & Coffee, and Free Fruit Friday Employee Assistance Programme - Grocery Aid. Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts. Life assurance benefit Location: This is a Regional role and will cover the North West, to include, Bradford, Warrington, Halton, Kirkdale and Beechwood Salary: £35k plus £4k car allowance Hours: 40 hours per week Note: The successful candidate will undergo an enhanced DBS check.
Senior Pensions Administrator page is loaded Senior Pensions Administratorlocations: Crawley - Sutherland House: Caithness - William Smith Housetime type: Full timeposted on: Posted Todayjob requisition id: R16626Management LevelHEQ Retirement Solutions is transforming the retirement and pensions markets with leading administration and technology solutions. With over 1200 employees globally, 189 years of knowledge and 11 million pension scheme members and policyholders, we are here to help people plan for a confident financial future by delivering innovative, reliable and customer-focused retirement services. Our teams are driven by a shared commitment to excellence, collaboration and making a real impact to the lives of our clients and customers. Role Summary The Senior Pension Administrator Role will be responsible for the implementation of training and development of Pension Administrators and authorising/quality marking work completed by the Pension Administration team. The role is collaborative in nature and the candidate will be required to liaise with a fellow Senior Pension Administrator, Pension Technical Analyst and Team Manager to ensure all authorisations, support and guidance is completed correctly and in a timely manner, aiming towards continuous improvement of customer service. Core Duties/Responsibilities The successful candidate will be responsible for the following: Provide administration services to customers, working to agreed targets To complete / check casework and provide feedback Resolving customer enquiries (oral and written) Drafting of non-standard correspondence in response to customer enquiries Performing and issuing pension calculations including manual calculations Carrying out projects and ad-hoc activities, as determined by your Team Leader Skills, Capabilities and Attributes The successful candidate will demonstrate the following experience, skills and behaviours: Excellent attention to detail and capable of following defined processes and procedures Strong communication skills Strong desire to deliver exceptional customer service The ability to develop positive and productive working relationships Computer literate with a willingness to learn a variety of systems Strong numeracy and literacy skills The desire to deliver exceptional customer service The ability to develop positive and productive working relationships What We Offer Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10% Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover. Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform. Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more. Time Off - Typically 29 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing. Winning together - Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed. Learning & Development - Investment in LinkedIn Learning for all colleagues.We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.Our people and platforms connect businesses with markets, engage customers with their investments and allow organisations to grow and transform. Our vision is to help businesses and individuals succeed, creating positive experiences for the millions of people who rely on us for a sustainable future. We provide share registration, deliver services for reward and benefits and develop solutions for customer management in regulated industries. Our work with some of the most significant organisations in the UK and US means we engage with 29 million of their shareholders, pensioners and employees.
Jan 10, 2026
Full time
Senior Pensions Administrator page is loaded Senior Pensions Administratorlocations: Crawley - Sutherland House: Caithness - William Smith Housetime type: Full timeposted on: Posted Todayjob requisition id: R16626Management LevelHEQ Retirement Solutions is transforming the retirement and pensions markets with leading administration and technology solutions. With over 1200 employees globally, 189 years of knowledge and 11 million pension scheme members and policyholders, we are here to help people plan for a confident financial future by delivering innovative, reliable and customer-focused retirement services. Our teams are driven by a shared commitment to excellence, collaboration and making a real impact to the lives of our clients and customers. Role Summary The Senior Pension Administrator Role will be responsible for the implementation of training and development of Pension Administrators and authorising/quality marking work completed by the Pension Administration team. The role is collaborative in nature and the candidate will be required to liaise with a fellow Senior Pension Administrator, Pension Technical Analyst and Team Manager to ensure all authorisations, support and guidance is completed correctly and in a timely manner, aiming towards continuous improvement of customer service. Core Duties/Responsibilities The successful candidate will be responsible for the following: Provide administration services to customers, working to agreed targets To complete / check casework and provide feedback Resolving customer enquiries (oral and written) Drafting of non-standard correspondence in response to customer enquiries Performing and issuing pension calculations including manual calculations Carrying out projects and ad-hoc activities, as determined by your Team Leader Skills, Capabilities and Attributes The successful candidate will demonstrate the following experience, skills and behaviours: Excellent attention to detail and capable of following defined processes and procedures Strong communication skills Strong desire to deliver exceptional customer service The ability to develop positive and productive working relationships Computer literate with a willingness to learn a variety of systems Strong numeracy and literacy skills The desire to deliver exceptional customer service The ability to develop positive and productive working relationships What We Offer Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10% Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover. Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform. Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more. Time Off - Typically 29 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing. Winning together - Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed. Learning & Development - Investment in LinkedIn Learning for all colleagues.We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.Our people and platforms connect businesses with markets, engage customers with their investments and allow organisations to grow and transform. Our vision is to help businesses and individuals succeed, creating positive experiences for the millions of people who rely on us for a sustainable future. We provide share registration, deliver services for reward and benefits and develop solutions for customer management in regulated industries. Our work with some of the most significant organisations in the UK and US means we engage with 29 million of their shareholders, pensioners and employees.
TEWKESBURY BOROUGH COUNCIL
Highnam, Gloucestershire
About the Role Principal Planning Officer - Development Management Grade H £47,181 - 51,356 37 hours per week An opportunity to grow your planning career in Tewkesbury Borough An exceptional opportunity has arisen to join our award winning planning service at Tewkesbury Borough Council as a Principal Planning Officer in Development Management. Located in north Gloucestershire, Tewkesbury Borough is experiencing significant residential and commercial growth within an extremely diverse environment. Bordering Cheltenham and Gloucester, with whom we have a joint planning strategy, we occupy a strategic location on the M5 and M50 corridors and have one of the strongest economies and rapid population growth in the UK. We also have significant environmental assets, such as the Cotswolds National Landscape, a rich built heritage and European protected sites. Our planning service is fundamental to the success of the Council's ambitious plans to deliver this growth, including a Garden Communities programme. We have a strong commitment to place-making and creating sustainable, well-designed and vibrant communities which is underpinned by the Council Plan and its new Place Programme. The right candidate will be an ambitious, enthusiastic and passionate town planning professional, committed to making a difference to shape our growth whilst supporting people and strengthening communities, which is at the heart of the Council's priorities. You will work within a friendly, supportive and established planning team and play a lead role on a variety of fulfilling, diverse and high profile projects. You will also bring your experience to contribute to the Development Management continuous improvement programme which is seeking to integrate innovative working practices and AI to deliver a high quality planning service to all its customers. Ultimately, we are looking for an experienced Principal Planning Officer but we would also consider applications from the right candidate who is looking to step up in their planning career. Fundamentally, we are committed to invest in you by giving you the tools and support to harness your potential and grow within the role. This permanent role offers flexible working hours and agile working to support work life balance, generous annual leave, a pension scheme, salary sacrifice cycle and car schemes and discounted gym membership. For an informal discussion about this post, please contact Bob Ristic, Team Manager on or . Closing Date: 25th January 2026 Proposed Interview Date: Week of 2nd February 2026 About Us In return we offer: Up to 30 days annual leave Agile working arrangements Convenient office location close to the M5 with free parking Opportunity to join the Local Government Pension Scheme Potential career progression 20% discounted membership at the local leisure centre Find out more about us and the benefits of working for us by clicking here. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment. The council is committed to promoting equality of opportunity; we welcome applications from all sections of the community.
Jan 10, 2026
Full time
About the Role Principal Planning Officer - Development Management Grade H £47,181 - 51,356 37 hours per week An opportunity to grow your planning career in Tewkesbury Borough An exceptional opportunity has arisen to join our award winning planning service at Tewkesbury Borough Council as a Principal Planning Officer in Development Management. Located in north Gloucestershire, Tewkesbury Borough is experiencing significant residential and commercial growth within an extremely diverse environment. Bordering Cheltenham and Gloucester, with whom we have a joint planning strategy, we occupy a strategic location on the M5 and M50 corridors and have one of the strongest economies and rapid population growth in the UK. We also have significant environmental assets, such as the Cotswolds National Landscape, a rich built heritage and European protected sites. Our planning service is fundamental to the success of the Council's ambitious plans to deliver this growth, including a Garden Communities programme. We have a strong commitment to place-making and creating sustainable, well-designed and vibrant communities which is underpinned by the Council Plan and its new Place Programme. The right candidate will be an ambitious, enthusiastic and passionate town planning professional, committed to making a difference to shape our growth whilst supporting people and strengthening communities, which is at the heart of the Council's priorities. You will work within a friendly, supportive and established planning team and play a lead role on a variety of fulfilling, diverse and high profile projects. You will also bring your experience to contribute to the Development Management continuous improvement programme which is seeking to integrate innovative working practices and AI to deliver a high quality planning service to all its customers. Ultimately, we are looking for an experienced Principal Planning Officer but we would also consider applications from the right candidate who is looking to step up in their planning career. Fundamentally, we are committed to invest in you by giving you the tools and support to harness your potential and grow within the role. This permanent role offers flexible working hours and agile working to support work life balance, generous annual leave, a pension scheme, salary sacrifice cycle and car schemes and discounted gym membership. For an informal discussion about this post, please contact Bob Ristic, Team Manager on or . Closing Date: 25th January 2026 Proposed Interview Date: Week of 2nd February 2026 About Us In return we offer: Up to 30 days annual leave Agile working arrangements Convenient office location close to the M5 with free parking Opportunity to join the Local Government Pension Scheme Potential career progression 20% discounted membership at the local leisure centre Find out more about us and the benefits of working for us by clicking here. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment. The council is committed to promoting equality of opportunity; we welcome applications from all sections of the community.
Title: Project Coordinator Location: Ashton-Under-Lyne Salary: £26,000 - £30,000 The Client Our client are a family run business which undertakes, construction projects, building fabric maintenance and fire protection projects Nationwide. They have a long-term contracts for blue chip customers such as the BBC, Home Office, DWP, Local & Civil Government, Hospitals, Schools and Colleges, BAE System, Police Training Centres, UKBA, Ministry of Justice, Ministry of Defence and Housing Associations. Due to continued success they are seeking to recruit an experience Project Coordinator to their team. The Role - Work with the Project Managers to fully understand customer requirements. - Liaison with customer to manage day to day objectives and maintain excellent service and delivery. - Work with relevant internal teams to develop solutions that support delivery and increased customer experience. - Be able to confidently handle complaints and escalate to relevant Project Manager - Using knowledge of material and products, be able to scope out installation requirements. - Coordinate and support elements of programmes of work. - Use structured problem-solving techniques to identify, assess and resolve issues. - Coordinate projects against deliverables, budget and deadlines and liaise with internal departments of any discrepancies. Qualifications/Requirements: - Must have previous experience in a project coordinator / Construction or FM Administrator role - Experience in the FM / Facilities Management or Construction - Strong IT skills in MS Products - Self-motivated with a passion for great customer service. - Organised and structured in approach with the ability to prioritise. - Excellent analytical and problem-solving skills. - Strong communication skills, both verbal and written, with the ability to convey technical information and solutions effectively - Excellent attention to detail, and retention and recording of information. Bowdon Associates is a member of the Guild of Quality Employment Agencies and has agreed to adopt the compliance and recruitment standards that form the basis their code of conduct. A quality, transparent and responsible recruitment agency committed to raising the industry standards.
Jan 10, 2026
Full time
Title: Project Coordinator Location: Ashton-Under-Lyne Salary: £26,000 - £30,000 The Client Our client are a family run business which undertakes, construction projects, building fabric maintenance and fire protection projects Nationwide. They have a long-term contracts for blue chip customers such as the BBC, Home Office, DWP, Local & Civil Government, Hospitals, Schools and Colleges, BAE System, Police Training Centres, UKBA, Ministry of Justice, Ministry of Defence and Housing Associations. Due to continued success they are seeking to recruit an experience Project Coordinator to their team. The Role - Work with the Project Managers to fully understand customer requirements. - Liaison with customer to manage day to day objectives and maintain excellent service and delivery. - Work with relevant internal teams to develop solutions that support delivery and increased customer experience. - Be able to confidently handle complaints and escalate to relevant Project Manager - Using knowledge of material and products, be able to scope out installation requirements. - Coordinate and support elements of programmes of work. - Use structured problem-solving techniques to identify, assess and resolve issues. - Coordinate projects against deliverables, budget and deadlines and liaise with internal departments of any discrepancies. Qualifications/Requirements: - Must have previous experience in a project coordinator / Construction or FM Administrator role - Experience in the FM / Facilities Management or Construction - Strong IT skills in MS Products - Self-motivated with a passion for great customer service. - Organised and structured in approach with the ability to prioritise. - Excellent analytical and problem-solving skills. - Strong communication skills, both verbal and written, with the ability to convey technical information and solutions effectively - Excellent attention to detail, and retention and recording of information. Bowdon Associates is a member of the Guild of Quality Employment Agencies and has agreed to adopt the compliance and recruitment standards that form the basis their code of conduct. A quality, transparent and responsible recruitment agency committed to raising the industry standards.
About Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact. We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem. Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team. Visit to learn more. About the role As Perk continues to scale globally and strengthen its presence across Europe and the US, ensuring labour law, security compliance and consistent people related governance across entities has become a strategic priority. The People Operations Compliance Partner plays a critical role in translating employment law, regulatory requirements, and internal policies into practical, scalable ways of working that protect the business while enabling a strong employee experience. This role supports compliance across all countries where Perk operates, adopting a pragmatic, risk based, and business aligned approach that reflects how the company actually operates. Acting as a key bridge between People Operations, Legal, and Security, this role coordinates cross functional compliance, policy, and audit initiatives, ensuring clarity of ownership, visibility of risk, and follow through on actions. Rather than enforcing compliance in isolation, the role provides transparency and informed recommendations to leadership by mapping compliance requirements, assessing associated risks, and enabling risk aware decision making. Importantly, this role is execution focused. Beyond identifying and planning compliance initiatives, the People Operations Compliance Partner is responsible for driving them to completion: coordinating internal stakeholders, external counsels, and providers to ensure outcomes are delivered, embedded into day to day operations, and sustained over time. The role represents the People team in labour law, compliance, audit, and policy related matters, ensuring legislative changes and regulatory obligations are proactively implemented across entities. While this is not an employee relations case handling role, it ensures the frameworks, processes, and governance mechanisms are in place so that the wider People team can operate consistently, compliantly, and with confidence. This position requires a high degree of autonomy, prioritisation, and ownership. The successful candidate will be comfortable balancing strategic assessment with hands on execution, progressing work independently, and operating effectively in a complex, fast growing environment. Key Responsibilities 1. Labour Law & Compliance Coordination Act as the main liaison between Legal and People Operations on all employment law and compliance matters. Translate legal and regulatory updates across Europe and the US into practical, business oriented solutions that align with our company's ways of working, keeping operational guidance simple and easily actionable by non legal audiences. Maintain a global compliance dashboard that visually tracks compliance status across all active countries, highlighting actions and potential risks. Conduct independent risk assessments when new requests, regulations, or internal projects require compliance evaluation. 2. Compliance Programs, Audits & Governance Lead and execute compliance audits and compliance driven initiatives globally, including audits, remediation actions, and implementation of new compliance requirements, ensuring comprehensive reviews and actionable follow ups that reflect both legal compliance and company values. Support audits led by the Security team such as ISO and SOC2, providing all necessary data and evidence from the People team side for the success of these audits and certifications. Support People Operations owned statutory and regulatory audits, including but not limited to R&D certification audits and non financial reporting requirements (e.g. EINF in Spain). This includes preparing documentation, coordinating responses with external auditors, and enabling managers and employees selected for audit interviews. Support M&A related employment due diligence and harmonisation work, including entity merges, and post transaction integration activities coordinating across Legal, Payroll, and People Partners. Take a hands on role in audit preparation and delivery, including evidence gathering, documentation review, stakeholder coordination, and follow up actions. Partner with Legal, Total Rewards and Payroll to ensure compliance with upcoming frameworks such as the EU Pay Transparency Directive, AI Act, and time tracking regulations, and driving actions arising from legal updates. 3. Policy Partnership & Governance Partner with Legal and Security to review, draft, and roll out new or revised policies. Maintain a policy and process roadmap by assessing compliance risk and impact, and make recommendations to internal People Operations processes to ensure our standard operating procedures are risk informed, and in line with local legislation, internal policies and company practices. Contribute to ensuring all employee facing policies are clear, accessible, and aligned with company culture and tone. Coordinate the maintenance of compliant contract templates, offer letters, and employee handbooks in partnership with Legal and external counsels. Drive the implementation of compliance and security related initiatives that require cross functional coordination, operational execution, and ongoing monitoring. 4. Cross Functional Partnership & Governance Enablement Serve as an escalation point for the People Operations team and other People team functions when there is uncertainty around policies, compliance, or employment law. Problem solve complex cases by consulting with Legal and external counsels, ensuring both compliance and employee fairness. Act as the primary point of contact for people related compliance and employment questions raised by Revenue teams coming from customer RFPs, due diligence questionnaires, or client audits. Coordinate with Legal and other subject matter experts to provide accurate, compliant, and timely responses, and proactively identify patterns in incoming requests to improve enablement including documentation, FAQs, or automation (e.g. chatbot content) that reduces repeat queries and accelerates response times. Develop and deliver enablement initiatives, such as training and internal guides, for People team functions on labour law and compliance essentials and relevant insights from recent case studies. Foster strong partnerships with stakeholders across Legal, Security, Procurement, Payroll, Total Rewards, and People Partners among others. What we're looking for 5+ years of experience in People Operations, Employment Law, HR Compliance, or a closely related function, ideally in a multi country or international environment. Strong working knowledge of European employment law frameworks, with Spain as a priority jurisdiction. Experience in additional countries (e.g. UK, Germany, Netherlands) and/or exposure to US employment compliance is a strong plus, but not mandatory. Hands on experience supporting or coordinating compliance initiatives such as audits, entity changes, policy rollouts, or regulatory implementations, from planning to following through and closing actions. Proven track record of turning legal or regulatory requirements into concrete actions, processes, or implementations: not just analysis or advice. Able to balance strategic thinking with operational execution, including periods of detailed, administrative, or audit related work when required. Strong collaboration and influencing skills, with experience working closely with Legal, Security, Payroll, and People teams, and able to engage with people across all levels, and from diverse backgrounds. Confident in communicating complex compliance topics in a clear, pragmatic way to non legal audiences, with sound judgment when navigating ambiguity or competing priorities. Highly autonomous, well organized, and able to prioritize effectively across multiple workstreams in a fast paced, evolving environment. Great interpersonal and collaboration skills. You are truly resilient and positive, optimistic and enthusiastic. Someone who has a sense of humour, we deal with a very fast pace so we like to have fun along the way! . click apply for full job details
Jan 10, 2026
Full time
About Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact. We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem. Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team. Visit to learn more. About the role As Perk continues to scale globally and strengthen its presence across Europe and the US, ensuring labour law, security compliance and consistent people related governance across entities has become a strategic priority. The People Operations Compliance Partner plays a critical role in translating employment law, regulatory requirements, and internal policies into practical, scalable ways of working that protect the business while enabling a strong employee experience. This role supports compliance across all countries where Perk operates, adopting a pragmatic, risk based, and business aligned approach that reflects how the company actually operates. Acting as a key bridge between People Operations, Legal, and Security, this role coordinates cross functional compliance, policy, and audit initiatives, ensuring clarity of ownership, visibility of risk, and follow through on actions. Rather than enforcing compliance in isolation, the role provides transparency and informed recommendations to leadership by mapping compliance requirements, assessing associated risks, and enabling risk aware decision making. Importantly, this role is execution focused. Beyond identifying and planning compliance initiatives, the People Operations Compliance Partner is responsible for driving them to completion: coordinating internal stakeholders, external counsels, and providers to ensure outcomes are delivered, embedded into day to day operations, and sustained over time. The role represents the People team in labour law, compliance, audit, and policy related matters, ensuring legislative changes and regulatory obligations are proactively implemented across entities. While this is not an employee relations case handling role, it ensures the frameworks, processes, and governance mechanisms are in place so that the wider People team can operate consistently, compliantly, and with confidence. This position requires a high degree of autonomy, prioritisation, and ownership. The successful candidate will be comfortable balancing strategic assessment with hands on execution, progressing work independently, and operating effectively in a complex, fast growing environment. Key Responsibilities 1. Labour Law & Compliance Coordination Act as the main liaison between Legal and People Operations on all employment law and compliance matters. Translate legal and regulatory updates across Europe and the US into practical, business oriented solutions that align with our company's ways of working, keeping operational guidance simple and easily actionable by non legal audiences. Maintain a global compliance dashboard that visually tracks compliance status across all active countries, highlighting actions and potential risks. Conduct independent risk assessments when new requests, regulations, or internal projects require compliance evaluation. 2. Compliance Programs, Audits & Governance Lead and execute compliance audits and compliance driven initiatives globally, including audits, remediation actions, and implementation of new compliance requirements, ensuring comprehensive reviews and actionable follow ups that reflect both legal compliance and company values. Support audits led by the Security team such as ISO and SOC2, providing all necessary data and evidence from the People team side for the success of these audits and certifications. Support People Operations owned statutory and regulatory audits, including but not limited to R&D certification audits and non financial reporting requirements (e.g. EINF in Spain). This includes preparing documentation, coordinating responses with external auditors, and enabling managers and employees selected for audit interviews. Support M&A related employment due diligence and harmonisation work, including entity merges, and post transaction integration activities coordinating across Legal, Payroll, and People Partners. Take a hands on role in audit preparation and delivery, including evidence gathering, documentation review, stakeholder coordination, and follow up actions. Partner with Legal, Total Rewards and Payroll to ensure compliance with upcoming frameworks such as the EU Pay Transparency Directive, AI Act, and time tracking regulations, and driving actions arising from legal updates. 3. Policy Partnership & Governance Partner with Legal and Security to review, draft, and roll out new or revised policies. Maintain a policy and process roadmap by assessing compliance risk and impact, and make recommendations to internal People Operations processes to ensure our standard operating procedures are risk informed, and in line with local legislation, internal policies and company practices. Contribute to ensuring all employee facing policies are clear, accessible, and aligned with company culture and tone. Coordinate the maintenance of compliant contract templates, offer letters, and employee handbooks in partnership with Legal and external counsels. Drive the implementation of compliance and security related initiatives that require cross functional coordination, operational execution, and ongoing monitoring. 4. Cross Functional Partnership & Governance Enablement Serve as an escalation point for the People Operations team and other People team functions when there is uncertainty around policies, compliance, or employment law. Problem solve complex cases by consulting with Legal and external counsels, ensuring both compliance and employee fairness. Act as the primary point of contact for people related compliance and employment questions raised by Revenue teams coming from customer RFPs, due diligence questionnaires, or client audits. Coordinate with Legal and other subject matter experts to provide accurate, compliant, and timely responses, and proactively identify patterns in incoming requests to improve enablement including documentation, FAQs, or automation (e.g. chatbot content) that reduces repeat queries and accelerates response times. Develop and deliver enablement initiatives, such as training and internal guides, for People team functions on labour law and compliance essentials and relevant insights from recent case studies. Foster strong partnerships with stakeholders across Legal, Security, Procurement, Payroll, Total Rewards, and People Partners among others. What we're looking for 5+ years of experience in People Operations, Employment Law, HR Compliance, or a closely related function, ideally in a multi country or international environment. Strong working knowledge of European employment law frameworks, with Spain as a priority jurisdiction. Experience in additional countries (e.g. UK, Germany, Netherlands) and/or exposure to US employment compliance is a strong plus, but not mandatory. Hands on experience supporting or coordinating compliance initiatives such as audits, entity changes, policy rollouts, or regulatory implementations, from planning to following through and closing actions. Proven track record of turning legal or regulatory requirements into concrete actions, processes, or implementations: not just analysis or advice. Able to balance strategic thinking with operational execution, including periods of detailed, administrative, or audit related work when required. Strong collaboration and influencing skills, with experience working closely with Legal, Security, Payroll, and People teams, and able to engage with people across all levels, and from diverse backgrounds. Confident in communicating complex compliance topics in a clear, pragmatic way to non legal audiences, with sound judgment when navigating ambiguity or competing priorities. Highly autonomous, well organized, and able to prioritize effectively across multiple workstreams in a fast paced, evolving environment. Great interpersonal and collaboration skills. You are truly resilient and positive, optimistic and enthusiastic. Someone who has a sense of humour, we deal with a very fast pace so we like to have fun along the way! . click apply for full job details
Hybrid position with three days a week in London or Edinburgh office with occasional travelling to Bath, Edinburgh or London offices. About us Seccl is the Octopus owned embedded investment platform that's on a mission to helping more people to invest - and invest well. We're B Corp certified with an amazing product market fit, impressive early traction and the potential to transform an outdated industry, for the better. We've been growing fast and will scale even faster over the next few years. We're also proud to be part of Octopus, the £multi billion group that's on a mission to breathe new life into broken industries, through companies like Octopus Energy, Octopus Investments and Octopus Money. Check out the Seccl website for the latest on our products and our mission to shape the future of investments. The role We're looking for a Senior Product Manager for our transfer squad to join us. You'll lead initiatives that scale how our operations team functions, help automate transfer processes, improve customer experiences in a highly regulated environment and transform the advice and investment space. In this role, you'll help shape Seccl's transfer solutions, working really closely with our clients and our operation team. Transfers are a core part of our strategy, enabling our clients to scale and setting us apart in the UK market. We currently process nearly 15,000 transfers each month, with plans to grow this volume by 5 over the next year. This is a high impact, high ownership role, ideal for someone who combines sharp product thinking, strong execution skills, and a passion for simplifying complexity. This is an opportunity to: Shape the transfer strategy and roadmap for a fast growing fintech that wants to disrupt an outdate industry. Lead key product initiatives that directly impact how our operations team scales and becomes more innovative. Work closely with our enterprise clients to shape market leading transfer infrastructure. Collaborate with product, engineering, and operations teams to identify the right tooling to automate tasks and solve complex customer problems. Contribute to a high performing, autonomous squad where your ideas will directly influence our success. Shape how we use AI to automate previously manual steps. Influence the broader product team and company strategy, while also acting as a mentor to more junior product managers. On a typical day you will be Working closely with the Group Product Manager and Operations Lead to shape the strategy and maintain a clear, prioritised roadmap that addresses transfer customer pain points, scale the transfer volume without scaling the team and drives business outcomes. Collaborating as a pod with engineers, operations, and other stakeholders to solve scalability challenges for our transfer operations team. Translating product roadmap features into well defined requirements, including epics, user stories, and acceptance criteria. Prioritising and managing the sprint backlog, balancing stakeholder needs while maximising value for customers. Partnering with the Group Product Manager, stakeholders, and customers across the organisation to shape the product vision and strategy for the transfer area. Engaging directly with customers to gather requirements, validate solutions, and ensure the product delivers real value. Using both quantitative and qualitative data to inform evidence based decisions. Supporting the growth of junior product managers through mentorship. You'll be successful in this role if you Have significant product experience - ideally in investment platforms, fintech, or another regulated domain (such as banking technology or insurance). While experience with APIs is bonus, a strong willingness to learn and adapt is just as important. Show a clear bias for action and proactivity - you take the initiative to spot opportunities, gather insights, and move things forward, even when the path isn't fully defined. Bring clarity to ambiguity - structuring problems and shaping them into actionable work. Are customer obsessed - always thinking about how to improve workflows and outcomes. Thrive in cross functional teams - collaborating across disciplines and navigating trade offs with empathy and focus. Support others - through mentorship, sharing knowledge, and modelling high standards. Communicate with impact - adapting style for technical and non technical audiences alike. This role isn't for you if: You rely on top down direction. Here, you'll have a lot of freedom and ownership - it's up to you to shape your growth and deliver outcomes. You're uncomfortable in a fast paced environment. Our ability to move quickly and scale effectively is key to our success - we need people who can adapt and think on their feet. You struggle to follow through on ideas. We value people who not only think big, but also deliver. You resist change. We're growing quickly, and the environment can be ambiguous - you'll thrive here if you see change as an opportunity rather than a hurdle. What's in it for you We offer a generous mix of benefits for the things that really matter to our people, including: A salary between £75,000 and £90,000 - dependant on experience + reviewed annually 27 days holiday + bank holidays (some can be flexible) + day off on your birthday + three days (full time) per year for Dependent leave Two volunteering days per year Option to work abroad for up to six weeks a year Secclbrate - our recognition programme that offers a mix of flexible rewards including extra pay, additional holiday and increased learning budget Length of service award - one month paid sabbatical at eight years 6% employer pension contribution, and life assurance Private medical insurance with AXA Health Enhanced parental leave MacBook and up to £500 home office set up budget £750 per person learning budget Health and wellbeing initiatives including free therapy via Wellness Cloud, mental health support via Headspace Strong financial wellbeing focus including access to Octopus Money, Octopus Share Incentive Plan and will writing offering via Octopus Legacy Perkbox - Flexi-points giving you a range of discounts and perks including free weekly coffee, gym and retail discounts Access to initiatives like Cycle to Work and Octopus Electric Vehicle Leasing Our culture We're proud to put people first, creating a culture where we truly listen to what matters most to them. Our transparent and inclusive environment encourages diversity of thought, challenge and experimentation. Check out our Glassdoor page for the latest reviews or our LinkedIn for company updates and insights from the team. Interview process Interviewing is a two way thing, and we want you to have the time and opportunity to get to know us, as much as we are getting to know you. Our interviews are conversational, so come with questions and be curious. In general, you can expect the interview process to look a bit like this, following an initial chat with one of our Talent team: First stage - 30 mins competencies based interview with the hiring manager Second stage - 60 mins case study presentation, to be prepared in advance and presented back to us Bar raiser - 45 mins cultural alignment interview We'll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don't miss out and you should expect to hear back from us within one to two weeks of applying. Our aim is to build a diverse and inclusive company of awesome people, with unique skills, passions and experiences. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If this sounds like your kind of thing, we encourage you to apply even if you don't tick every box. We'd love to hear from you!
Jan 10, 2026
Full time
Hybrid position with three days a week in London or Edinburgh office with occasional travelling to Bath, Edinburgh or London offices. About us Seccl is the Octopus owned embedded investment platform that's on a mission to helping more people to invest - and invest well. We're B Corp certified with an amazing product market fit, impressive early traction and the potential to transform an outdated industry, for the better. We've been growing fast and will scale even faster over the next few years. We're also proud to be part of Octopus, the £multi billion group that's on a mission to breathe new life into broken industries, through companies like Octopus Energy, Octopus Investments and Octopus Money. Check out the Seccl website for the latest on our products and our mission to shape the future of investments. The role We're looking for a Senior Product Manager for our transfer squad to join us. You'll lead initiatives that scale how our operations team functions, help automate transfer processes, improve customer experiences in a highly regulated environment and transform the advice and investment space. In this role, you'll help shape Seccl's transfer solutions, working really closely with our clients and our operation team. Transfers are a core part of our strategy, enabling our clients to scale and setting us apart in the UK market. We currently process nearly 15,000 transfers each month, with plans to grow this volume by 5 over the next year. This is a high impact, high ownership role, ideal for someone who combines sharp product thinking, strong execution skills, and a passion for simplifying complexity. This is an opportunity to: Shape the transfer strategy and roadmap for a fast growing fintech that wants to disrupt an outdate industry. Lead key product initiatives that directly impact how our operations team scales and becomes more innovative. Work closely with our enterprise clients to shape market leading transfer infrastructure. Collaborate with product, engineering, and operations teams to identify the right tooling to automate tasks and solve complex customer problems. Contribute to a high performing, autonomous squad where your ideas will directly influence our success. Shape how we use AI to automate previously manual steps. Influence the broader product team and company strategy, while also acting as a mentor to more junior product managers. On a typical day you will be Working closely with the Group Product Manager and Operations Lead to shape the strategy and maintain a clear, prioritised roadmap that addresses transfer customer pain points, scale the transfer volume without scaling the team and drives business outcomes. Collaborating as a pod with engineers, operations, and other stakeholders to solve scalability challenges for our transfer operations team. Translating product roadmap features into well defined requirements, including epics, user stories, and acceptance criteria. Prioritising and managing the sprint backlog, balancing stakeholder needs while maximising value for customers. Partnering with the Group Product Manager, stakeholders, and customers across the organisation to shape the product vision and strategy for the transfer area. Engaging directly with customers to gather requirements, validate solutions, and ensure the product delivers real value. Using both quantitative and qualitative data to inform evidence based decisions. Supporting the growth of junior product managers through mentorship. You'll be successful in this role if you Have significant product experience - ideally in investment platforms, fintech, or another regulated domain (such as banking technology or insurance). While experience with APIs is bonus, a strong willingness to learn and adapt is just as important. Show a clear bias for action and proactivity - you take the initiative to spot opportunities, gather insights, and move things forward, even when the path isn't fully defined. Bring clarity to ambiguity - structuring problems and shaping them into actionable work. Are customer obsessed - always thinking about how to improve workflows and outcomes. Thrive in cross functional teams - collaborating across disciplines and navigating trade offs with empathy and focus. Support others - through mentorship, sharing knowledge, and modelling high standards. Communicate with impact - adapting style for technical and non technical audiences alike. This role isn't for you if: You rely on top down direction. Here, you'll have a lot of freedom and ownership - it's up to you to shape your growth and deliver outcomes. You're uncomfortable in a fast paced environment. Our ability to move quickly and scale effectively is key to our success - we need people who can adapt and think on their feet. You struggle to follow through on ideas. We value people who not only think big, but also deliver. You resist change. We're growing quickly, and the environment can be ambiguous - you'll thrive here if you see change as an opportunity rather than a hurdle. What's in it for you We offer a generous mix of benefits for the things that really matter to our people, including: A salary between £75,000 and £90,000 - dependant on experience + reviewed annually 27 days holiday + bank holidays (some can be flexible) + day off on your birthday + three days (full time) per year for Dependent leave Two volunteering days per year Option to work abroad for up to six weeks a year Secclbrate - our recognition programme that offers a mix of flexible rewards including extra pay, additional holiday and increased learning budget Length of service award - one month paid sabbatical at eight years 6% employer pension contribution, and life assurance Private medical insurance with AXA Health Enhanced parental leave MacBook and up to £500 home office set up budget £750 per person learning budget Health and wellbeing initiatives including free therapy via Wellness Cloud, mental health support via Headspace Strong financial wellbeing focus including access to Octopus Money, Octopus Share Incentive Plan and will writing offering via Octopus Legacy Perkbox - Flexi-points giving you a range of discounts and perks including free weekly coffee, gym and retail discounts Access to initiatives like Cycle to Work and Octopus Electric Vehicle Leasing Our culture We're proud to put people first, creating a culture where we truly listen to what matters most to them. Our transparent and inclusive environment encourages diversity of thought, challenge and experimentation. Check out our Glassdoor page for the latest reviews or our LinkedIn for company updates and insights from the team. Interview process Interviewing is a two way thing, and we want you to have the time and opportunity to get to know us, as much as we are getting to know you. Our interviews are conversational, so come with questions and be curious. In general, you can expect the interview process to look a bit like this, following an initial chat with one of our Talent team: First stage - 30 mins competencies based interview with the hiring manager Second stage - 60 mins case study presentation, to be prepared in advance and presented back to us Bar raiser - 45 mins cultural alignment interview We'll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don't miss out and you should expect to hear back from us within one to two weeks of applying. Our aim is to build a diverse and inclusive company of awesome people, with unique skills, passions and experiences. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If this sounds like your kind of thing, we encourage you to apply even if you don't tick every box. We'd love to hear from you!
Senior Customer Success Manager Location: UK / Remote Salary: £70,000 base with £125,000+ OTE The Opportunity: Our client, a well-established provider of IoT connectivity solutions, is seeking an experienced Senior Customer Success Manager to join their growing team. This is a senior, commercially focused role with responsibility for managing a large and diverse customer portfolio while building and leading a high-performing customer success function. This position offers the opportunity to play a key role in shaping customer engagement strategy, driving account growth, and influencing the future direction of the customer success organisation. The Role: As Senior Customer Success Manager, you will oversee relationships with multiple customers, ensuring strong engagement, long-term retention, and commercial growth. You will also be responsible for developing and mentoring a customer success team over time. Key Responsibilities: Customer Relationship Management Manage and develop long-term relationships with a broad customer base, ensuring ongoing satisfaction and value delivery. Commercial Growth Identify and execute upsell and expansion opportunities within existing accounts, driving revenue growth and customer lifetime value. Team Leadership Build, mentor, and lead a customer success team, setting best practices and performance standards. Customer Engagement Implement proactive engagement strategies to anticipate customer needs and mitigate potential risks. Product Knowledge Develop a strong understanding of the client s IoT connectivity solutions to provide informed guidance and recommendations. Stakeholder Management Act as a key liaison between customers and internal teams, ensuring clear and effective communication. Customer Insight Capture and analyse customer feedback to support continuous improvement across products and services. About You: Experience Minimum of 5 years experience in a customer success or commercial role, including at least 2 years in a senior or leadership capacity, ideally within technology, telecommunications, or IoT. Commercial Mindset Proven ability to identify growth opportunities within existing accounts and consistently deliver against revenue targets. Leadership Capability Demonstrated experience building and leading high-performing teams. Communication Skills Strong verbal and written communication skills with the ability to engage senior stakeholders. Customer-Focused Approach A genuine commitment to understanding customer challenges and supporting their business objectives. Why Apply? This is an excellent opportunity to join a respected and innovative organisation at a key stage of growth. The successful candidate will have significant influence over customer success strategy and the chance to build a scalable team within a commercially driven environment. Next Steps If this role sounds of interest, please apply via this advert or contact us for a confidential discussion.
Jan 10, 2026
Full time
Senior Customer Success Manager Location: UK / Remote Salary: £70,000 base with £125,000+ OTE The Opportunity: Our client, a well-established provider of IoT connectivity solutions, is seeking an experienced Senior Customer Success Manager to join their growing team. This is a senior, commercially focused role with responsibility for managing a large and diverse customer portfolio while building and leading a high-performing customer success function. This position offers the opportunity to play a key role in shaping customer engagement strategy, driving account growth, and influencing the future direction of the customer success organisation. The Role: As Senior Customer Success Manager, you will oversee relationships with multiple customers, ensuring strong engagement, long-term retention, and commercial growth. You will also be responsible for developing and mentoring a customer success team over time. Key Responsibilities: Customer Relationship Management Manage and develop long-term relationships with a broad customer base, ensuring ongoing satisfaction and value delivery. Commercial Growth Identify and execute upsell and expansion opportunities within existing accounts, driving revenue growth and customer lifetime value. Team Leadership Build, mentor, and lead a customer success team, setting best practices and performance standards. Customer Engagement Implement proactive engagement strategies to anticipate customer needs and mitigate potential risks. Product Knowledge Develop a strong understanding of the client s IoT connectivity solutions to provide informed guidance and recommendations. Stakeholder Management Act as a key liaison between customers and internal teams, ensuring clear and effective communication. Customer Insight Capture and analyse customer feedback to support continuous improvement across products and services. About You: Experience Minimum of 5 years experience in a customer success or commercial role, including at least 2 years in a senior or leadership capacity, ideally within technology, telecommunications, or IoT. Commercial Mindset Proven ability to identify growth opportunities within existing accounts and consistently deliver against revenue targets. Leadership Capability Demonstrated experience building and leading high-performing teams. Communication Skills Strong verbal and written communication skills with the ability to engage senior stakeholders. Customer-Focused Approach A genuine commitment to understanding customer challenges and supporting their business objectives. Why Apply? This is an excellent opportunity to join a respected and innovative organisation at a key stage of growth. The successful candidate will have significant influence over customer success strategy and the chance to build a scalable team within a commercially driven environment. Next Steps If this role sounds of interest, please apply via this advert or contact us for a confidential discussion.
About us We areThe Very Group, and we're here to help families get more out of life. We know our customers work hard for their families and have a lot to balance in their busy lives. That's why we combine amazing brands and products with flexible payment options onVery.co.ukto help them say yes to the things they love. We're just as passionate about helping our people get more out of life too-building careers with real growth, a sense of purpose, belonging, and wellbeing. About Financial Services Our Financial Services team helps customers say yes to the things they love by offering flexible and responsible ways to pay. From credit products to insurance and account management, we make sure every financial interaction is simple, transparent, and customer-focused. It's a dynamic environment where data-driven decisions and regulatory compliance go hand in hand with innovation-delivering fair outcomes and great experiences for millions of customers About the role We're looking for a Senior Delivery Manager to lead the end-to-end delivery of medium to large initiatives and optimisation programmes within Financial Services while also ensuring small change and BAU land smoothly. You'll drive delivery excellence, foster a high-performing culture, and embed continuous improvement. You'll manage complex, high risk products and services, orchestrating multi-disciplinary teams (including third parties) to deliver on time, on cost, and with quality-unlocking value early and often. What you will be doing Team Leadership and Delivery Lead cross disciplinary delivery teams (direct, matrix, and third parties) to deliver outcomes on time, to budget, and to the right standard for our customers. Facilitate squad ceremonies (stand ups, planning, reviews, retrospectives) and remove blockers. Create and manage delivery plans; align dependencies across squads and initiatives. Partner with Product and Engineering on roadmaps; refine and prioritise backlogs with Product Managers and Business Analysts. Coach teams to ship high quality solutions regularly and predictably, using metrics to drive continuous improvement. Role model excellent delivery principles and a culture of performance, accountability and learning. Planning and Prioritisation Lead planning cycles across squads and contribute to quarterly/portfolio planning. Balance technical and product priorities across multiple roadmaps to maximise value delivery. Risk, Issues and Dependency Management Proactively identify and manage risks, issues, assumptions and dependencies affecting delivery and benefits realisation. Escalate appropriately through Portfolio Management and portfolio governance where needed. Governance and Change Control Build and run fit for purpose governance across projects, small change and BAU in liaison with portfolio governance (ePMO). Ensure decisions are documented with the right level of sign off. Keep delivery in scope; manage change requests and surface impacts early. Resource and Capacity Management Manage squad capacity and align resources to priorities; resolve bottlenecks with the Portfolio Manager. Coordinate internal teams and partners to maintain flow across services and squads. Financial Management Manage squad/initiative budgets; track spend and hold regular cost reviews, escalating issues as required. Input into business cases and benefits tracking; support investment decisions with clear advice and data. Report on productivity and flow metrics (e.g., value delivered, burndown, cycle time, lead time). Stakeholder Engagement and Communication Build trusted relationships with senior leaders, Heads of Product, Heads of Tech and delivery teams. Provide clear, timely updates on progress, risks and changes to portfolio governance and business stakeholders. Foster a high trust, collaborative culture across internal teams and external partners. Change Management and Transition Ensure effective transition of changes into BAU with a focus on adoption, stability and measured benefits. Reporting and MI Provide regular initiative and roadmap reporting, highlighting risks and mitigations. Deliver accurate, timely reporting on KPIs and delivery metrics to drive decisions. About you A proven ability to govern large, complex, and cross functional initiatives Good commercial and financial acumen. Proficient in Agile, waterfall and Hybrid delivery models. Strong grasp of Kanban Good capacity planning. Can recognise when something does not work and encourage a mindset of experimentation. Able to listen to the needs of technical and business stakeholders and interpret them. A bias towards action, always finding ways to remove barriers to rapid delivery. Strong stakeholder and 3rd party management skills. Manages stakeholder expectations and facilitate discussions about high risk and complexity even within constrained timescales. Actively addresses the most complicated risks, issues and dependencies including where ownership exists outside the team or no clear ownership exists. Can identify dependencies in plans across services and coordinate delivery. Engages colleagues with enthusiasm and commitment. They are able to bring people together to form a motivated team. Knows how to optimise the delivery flow of teams, managing the pace and tempo. They fully understand the environment they work in and can prioritise the most important or highest value tasks. Has the ability to reflect, and be resilient Clear, concise communication; strong facilitation and negotiation Some of our Benefits Flexible, hybrid working model Inclusive culture and environment, check out our Glassdoor reviews £1000 flexible benefits allowance to suit your needs 30 days holiday + bank holidays Udemy learning access Bonus potential (performance and business-related) Up to 25% discount on Very.co.uk Matched pension up to 6% More benefits can be found on our career site How to apply Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you will be required to undertake a credit, CIFAS, Right to Work checks and if a specific requirement of your role a DBS (criminal records) check. Should your application progress we require you to let the team know if there is anything you need to disclose in relation to any of these checks prior to them being undertaken, including any unspent criminal convictions. What happens next? Our talent acquisition team will be in touch if you're successful so keep an eye on your emails! We'll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we're a good match, we'll share your CV with the hiring manager to review. Our interview process is tailored to each role and can be in-person or held remotely. You can expect a two-stage interview process for this position: 1st stage - An informal 30-minute video call with the hiring team to discuss your skills and relevant experience. This is a great opportunity to find out more about the role and to ask any questions you may have. 2nd Stage - A one-hour formal interview where you can expect both competency and technical questions (task based) This can be held either in-person or remotely. As an inclusive employer please do let us know if you require any reasonable adjustments. If you'd like to know more about our interviews, you can find out here. Equal opportunities We're an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Jan 10, 2026
Full time
About us We areThe Very Group, and we're here to help families get more out of life. We know our customers work hard for their families and have a lot to balance in their busy lives. That's why we combine amazing brands and products with flexible payment options onVery.co.ukto help them say yes to the things they love. We're just as passionate about helping our people get more out of life too-building careers with real growth, a sense of purpose, belonging, and wellbeing. About Financial Services Our Financial Services team helps customers say yes to the things they love by offering flexible and responsible ways to pay. From credit products to insurance and account management, we make sure every financial interaction is simple, transparent, and customer-focused. It's a dynamic environment where data-driven decisions and regulatory compliance go hand in hand with innovation-delivering fair outcomes and great experiences for millions of customers About the role We're looking for a Senior Delivery Manager to lead the end-to-end delivery of medium to large initiatives and optimisation programmes within Financial Services while also ensuring small change and BAU land smoothly. You'll drive delivery excellence, foster a high-performing culture, and embed continuous improvement. You'll manage complex, high risk products and services, orchestrating multi-disciplinary teams (including third parties) to deliver on time, on cost, and with quality-unlocking value early and often. What you will be doing Team Leadership and Delivery Lead cross disciplinary delivery teams (direct, matrix, and third parties) to deliver outcomes on time, to budget, and to the right standard for our customers. Facilitate squad ceremonies (stand ups, planning, reviews, retrospectives) and remove blockers. Create and manage delivery plans; align dependencies across squads and initiatives. Partner with Product and Engineering on roadmaps; refine and prioritise backlogs with Product Managers and Business Analysts. Coach teams to ship high quality solutions regularly and predictably, using metrics to drive continuous improvement. Role model excellent delivery principles and a culture of performance, accountability and learning. Planning and Prioritisation Lead planning cycles across squads and contribute to quarterly/portfolio planning. Balance technical and product priorities across multiple roadmaps to maximise value delivery. Risk, Issues and Dependency Management Proactively identify and manage risks, issues, assumptions and dependencies affecting delivery and benefits realisation. Escalate appropriately through Portfolio Management and portfolio governance where needed. Governance and Change Control Build and run fit for purpose governance across projects, small change and BAU in liaison with portfolio governance (ePMO). Ensure decisions are documented with the right level of sign off. Keep delivery in scope; manage change requests and surface impacts early. Resource and Capacity Management Manage squad capacity and align resources to priorities; resolve bottlenecks with the Portfolio Manager. Coordinate internal teams and partners to maintain flow across services and squads. Financial Management Manage squad/initiative budgets; track spend and hold regular cost reviews, escalating issues as required. Input into business cases and benefits tracking; support investment decisions with clear advice and data. Report on productivity and flow metrics (e.g., value delivered, burndown, cycle time, lead time). Stakeholder Engagement and Communication Build trusted relationships with senior leaders, Heads of Product, Heads of Tech and delivery teams. Provide clear, timely updates on progress, risks and changes to portfolio governance and business stakeholders. Foster a high trust, collaborative culture across internal teams and external partners. Change Management and Transition Ensure effective transition of changes into BAU with a focus on adoption, stability and measured benefits. Reporting and MI Provide regular initiative and roadmap reporting, highlighting risks and mitigations. Deliver accurate, timely reporting on KPIs and delivery metrics to drive decisions. About you A proven ability to govern large, complex, and cross functional initiatives Good commercial and financial acumen. Proficient in Agile, waterfall and Hybrid delivery models. Strong grasp of Kanban Good capacity planning. Can recognise when something does not work and encourage a mindset of experimentation. Able to listen to the needs of technical and business stakeholders and interpret them. A bias towards action, always finding ways to remove barriers to rapid delivery. Strong stakeholder and 3rd party management skills. Manages stakeholder expectations and facilitate discussions about high risk and complexity even within constrained timescales. Actively addresses the most complicated risks, issues and dependencies including where ownership exists outside the team or no clear ownership exists. Can identify dependencies in plans across services and coordinate delivery. Engages colleagues with enthusiasm and commitment. They are able to bring people together to form a motivated team. Knows how to optimise the delivery flow of teams, managing the pace and tempo. They fully understand the environment they work in and can prioritise the most important or highest value tasks. Has the ability to reflect, and be resilient Clear, concise communication; strong facilitation and negotiation Some of our Benefits Flexible, hybrid working model Inclusive culture and environment, check out our Glassdoor reviews £1000 flexible benefits allowance to suit your needs 30 days holiday + bank holidays Udemy learning access Bonus potential (performance and business-related) Up to 25% discount on Very.co.uk Matched pension up to 6% More benefits can be found on our career site How to apply Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you will be required to undertake a credit, CIFAS, Right to Work checks and if a specific requirement of your role a DBS (criminal records) check. Should your application progress we require you to let the team know if there is anything you need to disclose in relation to any of these checks prior to them being undertaken, including any unspent criminal convictions. What happens next? Our talent acquisition team will be in touch if you're successful so keep an eye on your emails! We'll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we're a good match, we'll share your CV with the hiring manager to review. Our interview process is tailored to each role and can be in-person or held remotely. You can expect a two-stage interview process for this position: 1st stage - An informal 30-minute video call with the hiring team to discuss your skills and relevant experience. This is a great opportunity to find out more about the role and to ask any questions you may have. 2nd Stage - A one-hour formal interview where you can expect both competency and technical questions (task based) This can be held either in-person or remotely. As an inclusive employer please do let us know if you require any reasonable adjustments. If you'd like to know more about our interviews, you can find out here. Equal opportunities We're an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Role: Service Delivery Coordinator Location: Shoreham by Sea Hours: Monday - Friday 9.00am - 5.30pm Pay: 25,000 - 28,000 per annum Fixed term contract - 6mths This job is working for one of the most successful business technologies providers in the UK. Already a huge success with 13 offices, 900 employees and close to a 2,000,000 turnover, there is no sign of their growth or in fact, the IT and telecom industry slowing down and therefore, starting a career with them now, is the perfect time to progress. The business offers some great benefits such as flexible working arrangements to enhance your work life balance, learning opportunities and a supportive environment. This friendly company has some ambitious substantiality targets, offers additional holiday days and encourages volunteering days to all employees, to give back to the local community. The Requirements: Essential Bright, positive, hardworking team player Common sense, logical approach with a great eye for detail Customer service focussed with excellent telephone manner. Ideally experience installing WLR, Data Services, SIP, Number Porting, Fax2Email, MyInbound Understand and confidently interact with our Suppliers and their respective Escalation teams to ensure that services are delivered to agreed or published timescales. A demonstrable ability to follow process and build a reassuring rapport with customers and colleagues as well as handle complaints in a professional manner. To quickly gather information from a customer/colleague, analyse and take responsibility with appropriate and timely action. Target focused with determination to always keep on top of all tasks and escalations. An ability to deliver clear and articulate information to customers and colleagues; adjusting language and detail to suit the audience, whether it is verbal or written. Solid experience in reporting issues to suppliers, chasing and following through to ensure incidents are resolved in a timely manner. Proficiency in MS Word & Excel and maintaining clear and accurate customer and task information Demonstrate ability to manage multiple tasks or projects of varying complexity in a controlled manner. Be willing to go the extra mile for the sake of the customer, department, and the business. A demonstrable ability to create well-written, informative, and useable documentation Desired Involvement in Directors Service Office escalation cases for orders e.g. approval Involvement in provisioning billing disputes Experience of "Cease before provides" and records issues. Experience in developing and delivering training in telecoms disciplines. Involvement in complex telecoms provisioning. The Role: Positioned within the connectivity hub reporting into the regional connectivity hub team lead, the Deliver Coordinator is required to provision a variety of services such as Ethernet, WLR, Number Management & Porting, SIP and Broadband Provisioning. Day to day delivery of data Services, WLR, SIP, MyInbound, Fax2Email, Geographical and Non-geographical Number Porting, International and Conference number provisioning services; ordering through to handover in line with our set processes. Owning the relationship between supplier and customer ensuring smooth implementation Answer the phone within the agreed target time and as a minimum, meet any agreed personal call targets. Completion of all tasks in queue by 17.30 and ensuring any handover is presented in plenty of time. Ongoing maintenance and response for any Provisioning Inbox queries. Asist with adhoc cover of colleague's work during periods of absence. Update the Provisioning Manager on any provisioning orders being escalated or potential issues. Adhere and contribute to the company's quality system and processes, and their maintenance. Actively contribute to and promote the use of best practice and continual service improvement within the team including process changes and adjustments If you're keen to join an exceptional team offering consistent hours, a great working environment, then please apply to this Service Delivery Coordinator role below or call Jamie on (phone number removed) between 8:00am - 4:30pm .
Jan 10, 2026
Contractor
Role: Service Delivery Coordinator Location: Shoreham by Sea Hours: Monday - Friday 9.00am - 5.30pm Pay: 25,000 - 28,000 per annum Fixed term contract - 6mths This job is working for one of the most successful business technologies providers in the UK. Already a huge success with 13 offices, 900 employees and close to a 2,000,000 turnover, there is no sign of their growth or in fact, the IT and telecom industry slowing down and therefore, starting a career with them now, is the perfect time to progress. The business offers some great benefits such as flexible working arrangements to enhance your work life balance, learning opportunities and a supportive environment. This friendly company has some ambitious substantiality targets, offers additional holiday days and encourages volunteering days to all employees, to give back to the local community. The Requirements: Essential Bright, positive, hardworking team player Common sense, logical approach with a great eye for detail Customer service focussed with excellent telephone manner. Ideally experience installing WLR, Data Services, SIP, Number Porting, Fax2Email, MyInbound Understand and confidently interact with our Suppliers and their respective Escalation teams to ensure that services are delivered to agreed or published timescales. A demonstrable ability to follow process and build a reassuring rapport with customers and colleagues as well as handle complaints in a professional manner. To quickly gather information from a customer/colleague, analyse and take responsibility with appropriate and timely action. Target focused with determination to always keep on top of all tasks and escalations. An ability to deliver clear and articulate information to customers and colleagues; adjusting language and detail to suit the audience, whether it is verbal or written. Solid experience in reporting issues to suppliers, chasing and following through to ensure incidents are resolved in a timely manner. Proficiency in MS Word & Excel and maintaining clear and accurate customer and task information Demonstrate ability to manage multiple tasks or projects of varying complexity in a controlled manner. Be willing to go the extra mile for the sake of the customer, department, and the business. A demonstrable ability to create well-written, informative, and useable documentation Desired Involvement in Directors Service Office escalation cases for orders e.g. approval Involvement in provisioning billing disputes Experience of "Cease before provides" and records issues. Experience in developing and delivering training in telecoms disciplines. Involvement in complex telecoms provisioning. The Role: Positioned within the connectivity hub reporting into the regional connectivity hub team lead, the Deliver Coordinator is required to provision a variety of services such as Ethernet, WLR, Number Management & Porting, SIP and Broadband Provisioning. Day to day delivery of data Services, WLR, SIP, MyInbound, Fax2Email, Geographical and Non-geographical Number Porting, International and Conference number provisioning services; ordering through to handover in line with our set processes. Owning the relationship between supplier and customer ensuring smooth implementation Answer the phone within the agreed target time and as a minimum, meet any agreed personal call targets. Completion of all tasks in queue by 17.30 and ensuring any handover is presented in plenty of time. Ongoing maintenance and response for any Provisioning Inbox queries. Asist with adhoc cover of colleague's work during periods of absence. Update the Provisioning Manager on any provisioning orders being escalated or potential issues. Adhere and contribute to the company's quality system and processes, and their maintenance. Actively contribute to and promote the use of best practice and continual service improvement within the team including process changes and adjustments If you're keen to join an exceptional team offering consistent hours, a great working environment, then please apply to this Service Delivery Coordinator role below or call Jamie on (phone number removed) between 8:00am - 4:30pm .
Introduction At Gallagher Re, we bring clarity to complexity by helping clients around the world make confident, data-driven decisions in a rapidly evolving risk landscape. Here, you'll be part of a team that leverages world-class analytics and deep reinsurance expertise to deliver strategic advisory services and transactional excellence. Together, we transform advanced insights and market intelligence into strategies that protect businesses, drive performance, and shape the future of reinsurance. We're a community of decision makers, future shapers, and trusted experts working side by side to deliver meaningful impact through innovative thinking and practical solutions. At Gallagher Re, your curiosity is welcomed, your growth is championed, and your work truly matters. This is a place where you'll have the freedom to explore new ideas, take ownership of your career, and collaborate with people who are as driven and inquisitive as you are. Overview Ready to Make an Impact? JoinGallagher Re as aFinance Business Partner and help shape the future of a global industry leader! Gallagher Re, a key division of Gallagher International Brokerage, is seeking a proactive and dynamicFinance Business Partnerto join our team. Operating at the heart of the reinsurance market, Gallagher Re is a global leader in delivering innovative and tailored reinsurance solutions to clients worldwide. This is your chance to take on a critical role in driving financial excellence, supporting strategic decision-making, and contributing to the success of a business built on innovation, collaboration, and growth. Be part of something extraordinary - apply today! How you'll make an impact As a Finance Business Partner, you'll be the trusted advisor, providing expert financial insights and guidance. Providing the leadership with: Strategic Financial Support:Deliver high-quality financial analysis, advice, and modelling to enable well-informed decision-making aligned with company objectives. Business Partnering & Decision Support: Analyse financial performance, challenge business decisions, and provide clear insights to leaders. Collaboration Focus: Cultivate positive connections with collaborators, challenge performance, and support growth initiatives to drive profitability. Monthly Management Reporting:Lead and support the financial close process, present management accounts, and embed financial control in business processes. Budgeting & Forecasting:Coordinate annual budget processes, improve forecasting models, and ensure accurate allocation of overhead expenses. Change Management:Contribute to finance inputs for new systems and drive improvement initiatives across the business. Leadership & Development:Support the management and development of colleagues, ensuring exceptional service delivery. About You Qualified accountant (ACA, CIMA, or ACCA) with experience supporting non-accounting managers in financial analysis and modelling. Currently working in a large and complex business - either within a leading blue chip, financial services or publicly listed firm. Robust stakeholder engagement within a complex matrix is essential. Great communicator, able to build strong personal relationships at all levels. Strong commercial awareness and influencing skills. Proactive. Prepared to take ownership of assigned tasks and multi-task. Proven knowledge of Management Accounting techniques and Financial Accounting principles. Excellent teammate with a can-do attitude. Able to work to tight deadlines. Able to communicate key messages clearly and concisely. Experience in cost management and reduction. Good awareness of what constitutes good conduct in a regulatory environment. Eligibility to work in the UK. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we'll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Jan 10, 2026
Full time
Introduction At Gallagher Re, we bring clarity to complexity by helping clients around the world make confident, data-driven decisions in a rapidly evolving risk landscape. Here, you'll be part of a team that leverages world-class analytics and deep reinsurance expertise to deliver strategic advisory services and transactional excellence. Together, we transform advanced insights and market intelligence into strategies that protect businesses, drive performance, and shape the future of reinsurance. We're a community of decision makers, future shapers, and trusted experts working side by side to deliver meaningful impact through innovative thinking and practical solutions. At Gallagher Re, your curiosity is welcomed, your growth is championed, and your work truly matters. This is a place where you'll have the freedom to explore new ideas, take ownership of your career, and collaborate with people who are as driven and inquisitive as you are. Overview Ready to Make an Impact? JoinGallagher Re as aFinance Business Partner and help shape the future of a global industry leader! Gallagher Re, a key division of Gallagher International Brokerage, is seeking a proactive and dynamicFinance Business Partnerto join our team. Operating at the heart of the reinsurance market, Gallagher Re is a global leader in delivering innovative and tailored reinsurance solutions to clients worldwide. This is your chance to take on a critical role in driving financial excellence, supporting strategic decision-making, and contributing to the success of a business built on innovation, collaboration, and growth. Be part of something extraordinary - apply today! How you'll make an impact As a Finance Business Partner, you'll be the trusted advisor, providing expert financial insights and guidance. Providing the leadership with: Strategic Financial Support:Deliver high-quality financial analysis, advice, and modelling to enable well-informed decision-making aligned with company objectives. Business Partnering & Decision Support: Analyse financial performance, challenge business decisions, and provide clear insights to leaders. Collaboration Focus: Cultivate positive connections with collaborators, challenge performance, and support growth initiatives to drive profitability. Monthly Management Reporting:Lead and support the financial close process, present management accounts, and embed financial control in business processes. Budgeting & Forecasting:Coordinate annual budget processes, improve forecasting models, and ensure accurate allocation of overhead expenses. Change Management:Contribute to finance inputs for new systems and drive improvement initiatives across the business. Leadership & Development:Support the management and development of colleagues, ensuring exceptional service delivery. About You Qualified accountant (ACA, CIMA, or ACCA) with experience supporting non-accounting managers in financial analysis and modelling. Currently working in a large and complex business - either within a leading blue chip, financial services or publicly listed firm. Robust stakeholder engagement within a complex matrix is essential. Great communicator, able to build strong personal relationships at all levels. Strong commercial awareness and influencing skills. Proactive. Prepared to take ownership of assigned tasks and multi-task. Proven knowledge of Management Accounting techniques and Financial Accounting principles. Excellent teammate with a can-do attitude. Able to work to tight deadlines. Able to communicate key messages clearly and concisely. Experience in cost management and reduction. Good awareness of what constitutes good conduct in a regulatory environment. Eligibility to work in the UK. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we'll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Chartered Institute of Procurement and Supply (CIPS)
Procurement Manager - 12 Month FTC Location: Whiteley, Hampshire, UK Are you looking to launch your career to the next level? Role Overview: We are seeking a motivated self-starter who can work independently and as part of a team in a dynamic environment covering routine and non-routine matters. Working independently, the Procurement Manager will bring their procurement experience into the Procurement team and will be responsible for activities that span the entire procurement cycle - proposal, sourcing, negotiation, administration, compliance, risk management and relationship management of supplier contracts across the UK business. The Procurement Manager will typically be responsible for reviewing the work of lower level professionals for compliance and best practice. Acquisitions will be in support of civil and defence new business proposals and current programmes as well as indirect procurement activities. The successful candidate will be required to work with suppliers to support the UK business whilst following the procurement processes and procedures. Duties & Responsibilities: Procurement Execution: Manage end-to-end procurement lifecycle for goods and services, including RFQs, bid evaluation, negotiation, and contract award Ensure timely conversion of requisitions to purchase orders within SLA targets Supplier Management: Develop and maintain strong relationships with key suppliers to ensure performance, quality, and cost objectives are met Monitor supplier compliance with contractual obligations and flow-down requirements (e.g., Public Contracts Regulations 2015) Governance & Compliance: Adhere to Leidos Commercial Procurement Manual and internal audit requirements Maintain accurate records in procurement systems (SPO/Ivalua) and support audit readiness Financial & Performance Reporting: Track procurement spend, savings, and cycle times; provide monthly reporting to programme leadership Support cost analysis and pricing activities for bids and proposals Risk & Issue Management: Identify and mitigate supply chain risks; elevate issues impacting delivery or compliance Skills Required: Proven experience in procurement or supply chain within a complex, regulated environment Strong negotiation and contract management skills Familiarity with UK public sector procurement regulations and frameworks Proficiency in procurement systems (e.g., SPO, Ivalua) and MS Office tools Excellent stakeholder engagement and communication skills Hold or be able to hold UK SC clearance Skills Desired: CIPS qualification or equivalent Experience in defence, technology, or government programmes. Knowledge of cost modelling and pricing templates Clearance Requirements: BPSS Pre-screening required to Start SC required for the role Hold or be able to hold UK SC clearance What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Flexi-Time working scheme Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: Leidos UK & EUROPE - we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares. Original Posting: For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: £41,300.00-£53,000.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Jan 10, 2026
Full time
Procurement Manager - 12 Month FTC Location: Whiteley, Hampshire, UK Are you looking to launch your career to the next level? Role Overview: We are seeking a motivated self-starter who can work independently and as part of a team in a dynamic environment covering routine and non-routine matters. Working independently, the Procurement Manager will bring their procurement experience into the Procurement team and will be responsible for activities that span the entire procurement cycle - proposal, sourcing, negotiation, administration, compliance, risk management and relationship management of supplier contracts across the UK business. The Procurement Manager will typically be responsible for reviewing the work of lower level professionals for compliance and best practice. Acquisitions will be in support of civil and defence new business proposals and current programmes as well as indirect procurement activities. The successful candidate will be required to work with suppliers to support the UK business whilst following the procurement processes and procedures. Duties & Responsibilities: Procurement Execution: Manage end-to-end procurement lifecycle for goods and services, including RFQs, bid evaluation, negotiation, and contract award Ensure timely conversion of requisitions to purchase orders within SLA targets Supplier Management: Develop and maintain strong relationships with key suppliers to ensure performance, quality, and cost objectives are met Monitor supplier compliance with contractual obligations and flow-down requirements (e.g., Public Contracts Regulations 2015) Governance & Compliance: Adhere to Leidos Commercial Procurement Manual and internal audit requirements Maintain accurate records in procurement systems (SPO/Ivalua) and support audit readiness Financial & Performance Reporting: Track procurement spend, savings, and cycle times; provide monthly reporting to programme leadership Support cost analysis and pricing activities for bids and proposals Risk & Issue Management: Identify and mitigate supply chain risks; elevate issues impacting delivery or compliance Skills Required: Proven experience in procurement or supply chain within a complex, regulated environment Strong negotiation and contract management skills Familiarity with UK public sector procurement regulations and frameworks Proficiency in procurement systems (e.g., SPO, Ivalua) and MS Office tools Excellent stakeholder engagement and communication skills Hold or be able to hold UK SC clearance Skills Desired: CIPS qualification or equivalent Experience in defence, technology, or government programmes. Knowledge of cost modelling and pricing templates Clearance Requirements: BPSS Pre-screening required to Start SC required for the role Hold or be able to hold UK SC clearance What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Flexi-Time working scheme Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: Leidos UK & EUROPE - we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares. Original Posting: For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: £41,300.00-£53,000.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Overview We're Civica, and we create software that helps deliver critical services for citizens all around the world. From local government, to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point in our journey to realise that aspiration. Why you will love this opportunity as Technical Consultant at Civica It's an essential role in the Civica LG Division Services Team, working across a range of products and customers in the portfolio to deliver professional services consultancy on several concurrent projects. You will develop an in-depth working knowledge of the complete suite of Local Government solutions. The successful candidate will play a pivotal part in ensuring implementations are delivered successfully, on time and budget, and to a high level of customer satisfaction. You will help ensure that Civica is recognised as the leading GovTech Software supplier in the market place. The Technical Consultant will achieve this through positivity, action, professionalism, customer service and industry knowledge. What you will do to be successful in this role as Technical Consultant Key Responsibilities Provide all data related activity of Technical Consultancy Services across several Products to Civica customers Develop and deliver new approaches to Technical delivery to continuously enhance the level of service provided. To deliver data migration and data consultancy for Civica software following Civica project documentation, implementation guidelines and quality standards. Act as the lead point of contact for their Projects for the areas of Data, interfacing and Technical delivery. Define and document data conversion and Load scope and perform data loading in line with agreed process. Testing and due diligence during migrations and Implementations. To produce and maintain documentation to high standards for internal and customer use, including user literature, configuration documentation and technical specifications. To communicate effectively with customers in advance of agreed tasks, provide progress updates during and upon completion, highlight issues, and recommend follow-on actions. Develop ad-hoc reports via a range of industry standard reporting tools To promote Civica, its products and practices in a professional manner. Create SQL scripts to view and report on data Creation of SQL Stored Procedures, Functions and Triggers. Development of back office tools and data pipelines Migration of SSIS packages and legacy SQL approaches to Azure environments Provide workshops and consultancy services in remote or in person format with groups from 1-8 people Work with Customers to support User Acceptance Testing (UAT) of solutions delivered in projects, providing triage and issue resolution where possible and raising enhancements and defects with Product Teams. Liaise with the Civica Project and Account managers Provide quotations for no standard small work packages Provide regular internal progress reports as required Manage customer issues to a successful resolution ensuring that appropriate customer and internal communication is maintained. Commercial acumen to manage deliverables to agreed scope and identify any activities/services over & above that contracted for. Essential Experience Candidates must have experience in Software Implementations, specifically Data Migrations, ideally using Microsoft SQL. They should also have experience within at least one of the following areas of local government either as a supplier or a customer: Housing, Revenues, Asset management, Regulatory data (e.g. licencing, Food Standards), Fire Safety, Transport or Police. Good commercial awareness Ability to gather and define requirements, including documentation and appropriate customer sign-off Good presentation skills Excellent communication skills, both written and verbal Ability to take ownership of problems and see them to resolution Ability to manage change of priorities at short notice Ability to deal with demanding product and project development plans Prepared to travel throughout the UK and Ireland Positive, Proactive & self-motivated A clean driving license SC & NPPV3 holder or ability to become a holder Good customer service skills and ability to deal with customer queries and complaints Time management skills with the ability to work with minimum supervision Experienced in Microsoft Office products 5 or more years Microsoft SQL experience Desirable skills: Python JSON CSS HTML C# APIs We Want You to Bring Your Whole Self to Work There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit. Why You'll Love Working with Us As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities. We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect: Time Off & Work-Life Balance 25 Days Annual Leave + bank holidays - plus the option to buy up to 10 extra days Days of Difference - Up to 3 extra days off for volunteering Financial Well-being & Security Pension Contributions - 5% employer match to support your future Income Protection - Up to 75% salary cover for long-term illness Life Assurance - 4x salary tax-free lump sum Critical Illness Cover - £25,000 lump sum (extendable to dependents) Health & Perks Private Medical Insurance - Fast access to private healthcare Health Cash Plan - Claim back physio, therapies & more Dental Insurance - Cover for routine & emergency care Affinity Groups - Join employee-led communities Bounty Bonus - Refer a friend & get rewarded At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences. We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission. If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.
Jan 10, 2026
Full time
Overview We're Civica, and we create software that helps deliver critical services for citizens all around the world. From local government, to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point in our journey to realise that aspiration. Why you will love this opportunity as Technical Consultant at Civica It's an essential role in the Civica LG Division Services Team, working across a range of products and customers in the portfolio to deliver professional services consultancy on several concurrent projects. You will develop an in-depth working knowledge of the complete suite of Local Government solutions. The successful candidate will play a pivotal part in ensuring implementations are delivered successfully, on time and budget, and to a high level of customer satisfaction. You will help ensure that Civica is recognised as the leading GovTech Software supplier in the market place. The Technical Consultant will achieve this through positivity, action, professionalism, customer service and industry knowledge. What you will do to be successful in this role as Technical Consultant Key Responsibilities Provide all data related activity of Technical Consultancy Services across several Products to Civica customers Develop and deliver new approaches to Technical delivery to continuously enhance the level of service provided. To deliver data migration and data consultancy for Civica software following Civica project documentation, implementation guidelines and quality standards. Act as the lead point of contact for their Projects for the areas of Data, interfacing and Technical delivery. Define and document data conversion and Load scope and perform data loading in line with agreed process. Testing and due diligence during migrations and Implementations. To produce and maintain documentation to high standards for internal and customer use, including user literature, configuration documentation and technical specifications. To communicate effectively with customers in advance of agreed tasks, provide progress updates during and upon completion, highlight issues, and recommend follow-on actions. Develop ad-hoc reports via a range of industry standard reporting tools To promote Civica, its products and practices in a professional manner. Create SQL scripts to view and report on data Creation of SQL Stored Procedures, Functions and Triggers. Development of back office tools and data pipelines Migration of SSIS packages and legacy SQL approaches to Azure environments Provide workshops and consultancy services in remote or in person format with groups from 1-8 people Work with Customers to support User Acceptance Testing (UAT) of solutions delivered in projects, providing triage and issue resolution where possible and raising enhancements and defects with Product Teams. Liaise with the Civica Project and Account managers Provide quotations for no standard small work packages Provide regular internal progress reports as required Manage customer issues to a successful resolution ensuring that appropriate customer and internal communication is maintained. Commercial acumen to manage deliverables to agreed scope and identify any activities/services over & above that contracted for. Essential Experience Candidates must have experience in Software Implementations, specifically Data Migrations, ideally using Microsoft SQL. They should also have experience within at least one of the following areas of local government either as a supplier or a customer: Housing, Revenues, Asset management, Regulatory data (e.g. licencing, Food Standards), Fire Safety, Transport or Police. Good commercial awareness Ability to gather and define requirements, including documentation and appropriate customer sign-off Good presentation skills Excellent communication skills, both written and verbal Ability to take ownership of problems and see them to resolution Ability to manage change of priorities at short notice Ability to deal with demanding product and project development plans Prepared to travel throughout the UK and Ireland Positive, Proactive & self-motivated A clean driving license SC & NPPV3 holder or ability to become a holder Good customer service skills and ability to deal with customer queries and complaints Time management skills with the ability to work with minimum supervision Experienced in Microsoft Office products 5 or more years Microsoft SQL experience Desirable skills: Python JSON CSS HTML C# APIs We Want You to Bring Your Whole Self to Work There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit. Why You'll Love Working with Us As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities. We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect: Time Off & Work-Life Balance 25 Days Annual Leave + bank holidays - plus the option to buy up to 10 extra days Days of Difference - Up to 3 extra days off for volunteering Financial Well-being & Security Pension Contributions - 5% employer match to support your future Income Protection - Up to 75% salary cover for long-term illness Life Assurance - 4x salary tax-free lump sum Critical Illness Cover - £25,000 lump sum (extendable to dependents) Health & Perks Private Medical Insurance - Fast access to private healthcare Health Cash Plan - Claim back physio, therapies & more Dental Insurance - Cover for routine & emergency care Affinity Groups - Join employee-led communities Bounty Bonus - Refer a friend & get rewarded At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences. We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission. If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.
Job ID: Amazon UK Services Ltd. This role focuses on those who have military experience and/or are military spouses/children interested in working in the private sector. Amazon's military recruiting team is available to discuss the many opportunities within Amazon. At Amazon, thousands of former military are driving innovation and raising the bar on customer experience. Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key Job Responsibilities Create, oversee, and drive a culture of safety and wellbeing Analyse and implement changes to keep quality and productivity at a consistently high level Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence Work collaboratively with management-level colleagues to standardise shift practices A day in the life You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide scale operational contingency tasks. You'll also be a role model and mentor to new managers. About the team Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we're always looking for ways to offer a bigger, better product range - delivered quickly and affordably. The CF team are the first people in the chain that helps customers get products at the speed we're known for. We're based in Fulfilment Centres, which are at the heart of Amazon's fast paced Operations network. Our centres are sometimes referred to as the 'First Mile' because it's where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock. Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions. Basic Qualifications Bachelor's degree or equivalent Experience in people management Experience building strategic relationships with stakeholders, including communicating and collaborating across teams and functions Experience using data to influence business decisions Advanced proficiency in verbal and written English and local language Preferred Qualifications Experience working with Lean, Six Sigma and Kaizen techniques Experience working in another logistics environment Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Equal Employment Opportunity and Privacy Statement Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates. () Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Jan 10, 2026
Full time
Job ID: Amazon UK Services Ltd. This role focuses on those who have military experience and/or are military spouses/children interested in working in the private sector. Amazon's military recruiting team is available to discuss the many opportunities within Amazon. At Amazon, thousands of former military are driving innovation and raising the bar on customer experience. Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key Job Responsibilities Create, oversee, and drive a culture of safety and wellbeing Analyse and implement changes to keep quality and productivity at a consistently high level Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence Work collaboratively with management-level colleagues to standardise shift practices A day in the life You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide scale operational contingency tasks. You'll also be a role model and mentor to new managers. About the team Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we're always looking for ways to offer a bigger, better product range - delivered quickly and affordably. The CF team are the first people in the chain that helps customers get products at the speed we're known for. We're based in Fulfilment Centres, which are at the heart of Amazon's fast paced Operations network. Our centres are sometimes referred to as the 'First Mile' because it's where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock. Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions. Basic Qualifications Bachelor's degree or equivalent Experience in people management Experience building strategic relationships with stakeholders, including communicating and collaborating across teams and functions Experience using data to influence business decisions Advanced proficiency in verbal and written English and local language Preferred Qualifications Experience working with Lean, Six Sigma and Kaizen techniques Experience working in another logistics environment Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Equal Employment Opportunity and Privacy Statement Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates. () Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Manager, Equity Markets Business Development page is loaded Manager, Equity Markets Business Developmentlocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R Manager, Equity Markets Business Development, Capital Markets LSEG Role Details The role sits within the UK primary markets team, who are leading on the development and launch of Private Securities Market - a new trading venue that offers private companies access to periodic liquidity and investors with new investment and liquidity options. The candidate will be primarily responsible for helping co-ordinate the Private Securities Market business development effort focusing on investors and intermediaries who service those investors, in the team responsible for channelling the investor's customer voice into our development efforts. London Stock Exchange do not launch equity markets often - this is a unique opportunity to be involved at the start of a project with Government, Regulatory and Market backing!The role will entail leading on client engagement with investors (both buyers and sellers) who will participate in Private Securities Market, including Institutions, Wealth Managers, PE and VC Funds, Family Offices, High Net Worth Investors and Corporate Venture Capital firms. By developing their own connections and collaborating with teams within LSEG to leverage existing relationships across the group, the applicant will become a subject matter authority in Primary Markets (PMK) who can lead or contribute to senior customer meetings with the core customer group, demoing Private Securities Market functionality and the investor user journey. To help ensure Private Securities Market develops in a way that is attractive to investors, the role will involve establishing and running customer advisory boards and mechanisms to collect continuous customer feedback, presenting findings within the wider organisation. A key aspect of the job will be proposing potential product developments, based on customer feedback and interactions and working with product development teams to shepherd these into production.Private Securities Market is delivered by a number of different teams across the London Stock Exchange meaning day to day work will involve collaboration with multiple teams, including Primary Markets, Secondary markets, Marketing, Technology, Product, Regulation, Compliance, Legal amongst others. Working closely with Primary and Secondary market business development teams, a key aspect of the role will be to develop specific customer messaging for the venue, promoting consistent delivery across teams and contributing to the development of content and outreach strategies, including promoting the venue to an international target market. The candidate will be expected to collate and synthesize customer feedback and market developments to the wider team, as well as Identifying and working with subject matter experts on key regulatory provisions and operational considerations affecting customers, with a view to developing the private securities market as a product but also our position on policy and thought leadership activities we engage in. Candidate Profile The ideal candidate will be able to clearly evidence some, but not necessarily all, of the skills/competencies below. Excellent presentation, verbal, organisational, research and written skills. A keen interest or understanding of the financial markets landscape within which LSEG operates. Experience of pitching to/advising clients A pre-established network of investor contacts would be a bonus. Experience of having successfully built up a network of contacts in a given industry/sector. Strong interpersonal skills and ability to build positive working relationships externally and internally Ability to grasp and distil complex subject matters, especially areas of regulation and compliance, to understand the impact on customers and product behaviour Ability to confidently navigate and/or propose suggested ways forwards when operating with partial information or with new types of opportunities, thriving in a high-paced environment Career Stage: Manager London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.
Jan 10, 2026
Full time
Manager, Equity Markets Business Development page is loaded Manager, Equity Markets Business Developmentlocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R Manager, Equity Markets Business Development, Capital Markets LSEG Role Details The role sits within the UK primary markets team, who are leading on the development and launch of Private Securities Market - a new trading venue that offers private companies access to periodic liquidity and investors with new investment and liquidity options. The candidate will be primarily responsible for helping co-ordinate the Private Securities Market business development effort focusing on investors and intermediaries who service those investors, in the team responsible for channelling the investor's customer voice into our development efforts. London Stock Exchange do not launch equity markets often - this is a unique opportunity to be involved at the start of a project with Government, Regulatory and Market backing!The role will entail leading on client engagement with investors (both buyers and sellers) who will participate in Private Securities Market, including Institutions, Wealth Managers, PE and VC Funds, Family Offices, High Net Worth Investors and Corporate Venture Capital firms. By developing their own connections and collaborating with teams within LSEG to leverage existing relationships across the group, the applicant will become a subject matter authority in Primary Markets (PMK) who can lead or contribute to senior customer meetings with the core customer group, demoing Private Securities Market functionality and the investor user journey. To help ensure Private Securities Market develops in a way that is attractive to investors, the role will involve establishing and running customer advisory boards and mechanisms to collect continuous customer feedback, presenting findings within the wider organisation. A key aspect of the job will be proposing potential product developments, based on customer feedback and interactions and working with product development teams to shepherd these into production.Private Securities Market is delivered by a number of different teams across the London Stock Exchange meaning day to day work will involve collaboration with multiple teams, including Primary Markets, Secondary markets, Marketing, Technology, Product, Regulation, Compliance, Legal amongst others. Working closely with Primary and Secondary market business development teams, a key aspect of the role will be to develop specific customer messaging for the venue, promoting consistent delivery across teams and contributing to the development of content and outreach strategies, including promoting the venue to an international target market. The candidate will be expected to collate and synthesize customer feedback and market developments to the wider team, as well as Identifying and working with subject matter experts on key regulatory provisions and operational considerations affecting customers, with a view to developing the private securities market as a product but also our position on policy and thought leadership activities we engage in. Candidate Profile The ideal candidate will be able to clearly evidence some, but not necessarily all, of the skills/competencies below. Excellent presentation, verbal, organisational, research and written skills. A keen interest or understanding of the financial markets landscape within which LSEG operates. Experience of pitching to/advising clients A pre-established network of investor contacts would be a bonus. Experience of having successfully built up a network of contacts in a given industry/sector. Strong interpersonal skills and ability to build positive working relationships externally and internally Ability to grasp and distil complex subject matters, especially areas of regulation and compliance, to understand the impact on customers and product behaviour Ability to confidently navigate and/or propose suggested ways forwards when operating with partial information or with new types of opportunities, thriving in a high-paced environment Career Stage: Manager London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.
A media platform company in Manchester is seeking a Customer Success Manager to enhance client relationships and drive strategic engagement with UK media owners. The ideal candidate has over 3 years of experience in the media industry, with strong negotiation skills and the ability to translate data into actionable insights. This position offers the chance to make a significant impact in a fast-paced environment.
Jan 10, 2026
Full time
A media platform company in Manchester is seeking a Customer Success Manager to enhance client relationships and drive strategic engagement with UK media owners. The ideal candidate has over 3 years of experience in the media industry, with strong negotiation skills and the ability to translate data into actionable insights. This position offers the chance to make a significant impact in a fast-paced environment.
Full-time (Permanent) £58,209 - £66,877 Plus location allowance £1750 Published on 23 December 2025 Deadline 18 January 2026 Location Hanslope, South East England, MK19 7BH About the job Job summary At FCDO Services we protect the UK's interests at home and overseas. We design and construct secure government buildings and courier diplomatic packages worldwide, safeguard government tech and a whole lot more. Our work is as varied and vital as it gets, but we never lose sight of our people. Their skills, aspirations and growth mean as much as the global mission we're on. In our world, it all matters. Our Digital and Data technology team are at the forefront of digital innovation. They provide best in-class solutions for our clients, helping to shape and support a data driven future for UK government. Whether it's creating bespoke, secure software, offering programme and application support or moving an entire embassy's servers to a Cloud platform. No matter the task, they are on hand to support. Now, you've got the opportunity to join them. Providing innovation to government partners Working at the cutting-edge of technology It all matters Manage and deliver a wide range of vital government security projects When you join us in this significant senior role you'll take personal ownership of the delivery of a range of exciting digital, data and technology projects that underpin secure government operations. Working with colleagues in the FCDO, National Security and Defence, you'll be responsible for writing business cases, translating requirements and realising benefits while keeping a close eye on costs, quality and time constraints. We'll also expect you to identify opportunities to develop new and repeat business while embedding rigorous project risk and change management processes. Ready to build and maintain strong relationships with other senior leaders, technical teams, government partners and other important stakeholders, you'll be committed to ensuring compliance with our Programme Operating Framework, and make a major contribution to business cases, assurance reviews and reporting. Additional tasks will include championing user needs, accessibility and service design principles throughout the lifecycle of each project, leading the preparation for GDS assessments on internal governance boards, and collaborating with researchers, designers and technical architects to ensure services are secure, scalable and effective. Use all your project management skills as you help to defend the nation's interests To be a success in this vital role you'll be a natural leader, motivating communicator and inspirational team player, with plenty of experience of working at pace in a matrix organisation of similar complexity to ours. Capable of managing and appraising the performance of project management team members, and creating a positive working environment that encourages the reduction of delivery costs, you should possess the skills to manage large budgets and risks. It's also important that you have a strong understanding of Government functional standards relating to project delivery, Secure by Design principles and Agile delivery methodologies. When it comes to qualifications we'll look for APM PMQ, PRINCE2, Agile Project Management or equivalent certification, and familiarity with project tools such as MS Project. Experience of working in FCDO Services or a similar secure government organisation would be desirable, as would hands on knowledge of resource management, development and allocation processes. In addition, it would be an advantage if you have an understanding of our organisation's financial and commercial processes, and experience of delivering digital or technical projects in secure or government environments. Discover the support you need to grow your career further But we're always looking to improve - just like you. That's why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you'll also have access to training and other development opportunities to help grow your career with us. Our offices have an on site gym, nursery, café, and restaurant, and we offer interest free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Want to see your future team's work in action? Step into our Virtual Embassy and select a guide to take you round to see how we deliver for government customers and how you could help. Explore the embassy now at virtual-embassy.fcdoservicescareers.co.uk Every single colleague must be security cleared before joining us. If you're successful in your application, we'll ask you to undergo our vetting process to achieve Security Check (SC) clearance. You can find out more about vetting at fcdoservicescareers.co.uk/how-to-apply/ To find out more about our benefits and our organisation, please visit fcdoservicescareers.co.uk It takes a diverseteam to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you're welcome and valued. It's what us a Disability Confident employer. And why we're recognised as a 'Carer Confident' workplace. And it's how you know you're joining an inspiring, inclusive organisation. Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match Person specification We are looking for people with: APM PMQ, PRINCE2, Agile Project Management, or equivalent certification. . Strong understanding of Government Functional Standards in project delivery; Secure by Design principles and agile delivery methodologies. Proven ability to manage large budgets, risks, and multi-disciplinary teams. Excellent communication and stakeholder management skills, including experience working with senior leadership. Familiarity with project tools such as MS Project or equivalent Qualifications APM PMQ, PRINCE2, Agile Project Management, or equivalent certification. Behaviours We'll assess you against these behaviours during the selection process: Managing a Quality Service Making Effective Decisions Technical skills We'll assess you against these technical skills during the selection process: APM PMQ, PRINCE2, Agile Project Management, or equivalent certification. Proven ability to manage large budgets, risks, and multi-disciplinary teams. Excellent communication and stakeholder management skills, including experience working with senior leadership Familiarity with project tools such as MS Project or equivalent We only ask for evidence of these technical skills on your application form: APM PMQ, PRCE, Agile Project Management, or equivalent certification. Proven ability to manage large budgets, risks, and multi-disciplinary teams. Excellent communication and stakeholder management skills, including experience working with senior leadership Familiarity with project tools such as MS Project or equivalent
Jan 10, 2026
Full time
Full-time (Permanent) £58,209 - £66,877 Plus location allowance £1750 Published on 23 December 2025 Deadline 18 January 2026 Location Hanslope, South East England, MK19 7BH About the job Job summary At FCDO Services we protect the UK's interests at home and overseas. We design and construct secure government buildings and courier diplomatic packages worldwide, safeguard government tech and a whole lot more. Our work is as varied and vital as it gets, but we never lose sight of our people. Their skills, aspirations and growth mean as much as the global mission we're on. In our world, it all matters. Our Digital and Data technology team are at the forefront of digital innovation. They provide best in-class solutions for our clients, helping to shape and support a data driven future for UK government. Whether it's creating bespoke, secure software, offering programme and application support or moving an entire embassy's servers to a Cloud platform. No matter the task, they are on hand to support. Now, you've got the opportunity to join them. Providing innovation to government partners Working at the cutting-edge of technology It all matters Manage and deliver a wide range of vital government security projects When you join us in this significant senior role you'll take personal ownership of the delivery of a range of exciting digital, data and technology projects that underpin secure government operations. Working with colleagues in the FCDO, National Security and Defence, you'll be responsible for writing business cases, translating requirements and realising benefits while keeping a close eye on costs, quality and time constraints. We'll also expect you to identify opportunities to develop new and repeat business while embedding rigorous project risk and change management processes. Ready to build and maintain strong relationships with other senior leaders, technical teams, government partners and other important stakeholders, you'll be committed to ensuring compliance with our Programme Operating Framework, and make a major contribution to business cases, assurance reviews and reporting. Additional tasks will include championing user needs, accessibility and service design principles throughout the lifecycle of each project, leading the preparation for GDS assessments on internal governance boards, and collaborating with researchers, designers and technical architects to ensure services are secure, scalable and effective. Use all your project management skills as you help to defend the nation's interests To be a success in this vital role you'll be a natural leader, motivating communicator and inspirational team player, with plenty of experience of working at pace in a matrix organisation of similar complexity to ours. Capable of managing and appraising the performance of project management team members, and creating a positive working environment that encourages the reduction of delivery costs, you should possess the skills to manage large budgets and risks. It's also important that you have a strong understanding of Government functional standards relating to project delivery, Secure by Design principles and Agile delivery methodologies. When it comes to qualifications we'll look for APM PMQ, PRINCE2, Agile Project Management or equivalent certification, and familiarity with project tools such as MS Project. Experience of working in FCDO Services or a similar secure government organisation would be desirable, as would hands on knowledge of resource management, development and allocation processes. In addition, it would be an advantage if you have an understanding of our organisation's financial and commercial processes, and experience of delivering digital or technical projects in secure or government environments. Discover the support you need to grow your career further But we're always looking to improve - just like you. That's why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you'll also have access to training and other development opportunities to help grow your career with us. Our offices have an on site gym, nursery, café, and restaurant, and we offer interest free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Want to see your future team's work in action? Step into our Virtual Embassy and select a guide to take you round to see how we deliver for government customers and how you could help. Explore the embassy now at virtual-embassy.fcdoservicescareers.co.uk Every single colleague must be security cleared before joining us. If you're successful in your application, we'll ask you to undergo our vetting process to achieve Security Check (SC) clearance. You can find out more about vetting at fcdoservicescareers.co.uk/how-to-apply/ To find out more about our benefits and our organisation, please visit fcdoservicescareers.co.uk It takes a diverseteam to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you're welcome and valued. It's what us a Disability Confident employer. And why we're recognised as a 'Carer Confident' workplace. And it's how you know you're joining an inspiring, inclusive organisation. Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match Person specification We are looking for people with: APM PMQ, PRINCE2, Agile Project Management, or equivalent certification. . Strong understanding of Government Functional Standards in project delivery; Secure by Design principles and agile delivery methodologies. Proven ability to manage large budgets, risks, and multi-disciplinary teams. Excellent communication and stakeholder management skills, including experience working with senior leadership. Familiarity with project tools such as MS Project or equivalent Qualifications APM PMQ, PRINCE2, Agile Project Management, or equivalent certification. Behaviours We'll assess you against these behaviours during the selection process: Managing a Quality Service Making Effective Decisions Technical skills We'll assess you against these technical skills during the selection process: APM PMQ, PRINCE2, Agile Project Management, or equivalent certification. Proven ability to manage large budgets, risks, and multi-disciplinary teams. Excellent communication and stakeholder management skills, including experience working with senior leadership Familiarity with project tools such as MS Project or equivalent We only ask for evidence of these technical skills on your application form: APM PMQ, PRCE, Agile Project Management, or equivalent certification. Proven ability to manage large budgets, risks, and multi-disciplinary teams. Excellent communication and stakeholder management skills, including experience working with senior leadership Familiarity with project tools such as MS Project or equivalent
Are you looking to start your career in HR systems and data, while earning and learning at the same time? Warwickshire County Council are seeking a motivated individual to join our Pay & Systems Service as a Workforce Support Officer. This is a fantastic opportunity to complete a Level 3 Apprenticeship (Digital Support Technician Apprenticeship), specialising in use of digital applications. You'll gain valuable skills and experience in a brilliant team that will support you to have the best of career starts! About the Role As a Workforce Support Officer, you'll play an active role in co-designing, implementing, and delivering projects relating to our core HR Systems (iTrent and Hornbill), meeting customer demands and supporting our people strategy. You'll learn on the job, developing the skills, knowledge, and behaviours needed to succeed in your apprenticeship. Your responsibilities will include: Supporting project delivery, including system upgrades and enhancements Collaborating with key internal and external stakeholders to support project delivery Processing and analysing data to solve problems and support project goals Maintaining accurate records and documentation Responding to queries and assist with troubleshooting You'll work under the guidance of your line manager and colleagues, gradually mastering the role as you progress through your apprenticeship. What We're Looking For To do your role successfully, you'll need to be: A confident communicator, both verbally and in writing Familiar with standard IT software (Microsoft Office, email) Organised and able to prioritise workload across multiple projects Willing to learn new skills and knowledge throughout your apprenticeship Positive about teamwork and customer service Able to travel and work in a hybrid manner It would be a bonus if you have: Interest in a career pathway enabled by this apprenticeship Experience using HR Information Systems and Customer Relationship Management systems (specifically, iTrent, and Hornbill) Previous office or customer service experience Evidence of self-development (e.g., Duke of Edinburgh Award, volunteering) Knowledge of and interest in working for Warwickshire County Council or public sector services Our training partner for the delivery of this apprenticeship is JBS Skills Training with whom you will study and complete the Digital Support Technician Apprenticeship. For more information about this programme, see here: For further information please see the Job Description and Person Specification; Working for Warwickshire - This is the difference you make Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them! At Warwickshire County Council we are committed to ensuring Warwickshire's economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best. Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage - Warwickshire Pension Fund The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform. Click here to view the benefits at Warwickshire County Council. Additional Information The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public. To discuss the role please contact Katie Byrne by emailing Closing date: 12th January 2026 Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact and we will make every effort to meet your specific requirements. Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce. See more
Jan 10, 2026
Full time
Are you looking to start your career in HR systems and data, while earning and learning at the same time? Warwickshire County Council are seeking a motivated individual to join our Pay & Systems Service as a Workforce Support Officer. This is a fantastic opportunity to complete a Level 3 Apprenticeship (Digital Support Technician Apprenticeship), specialising in use of digital applications. You'll gain valuable skills and experience in a brilliant team that will support you to have the best of career starts! About the Role As a Workforce Support Officer, you'll play an active role in co-designing, implementing, and delivering projects relating to our core HR Systems (iTrent and Hornbill), meeting customer demands and supporting our people strategy. You'll learn on the job, developing the skills, knowledge, and behaviours needed to succeed in your apprenticeship. Your responsibilities will include: Supporting project delivery, including system upgrades and enhancements Collaborating with key internal and external stakeholders to support project delivery Processing and analysing data to solve problems and support project goals Maintaining accurate records and documentation Responding to queries and assist with troubleshooting You'll work under the guidance of your line manager and colleagues, gradually mastering the role as you progress through your apprenticeship. What We're Looking For To do your role successfully, you'll need to be: A confident communicator, both verbally and in writing Familiar with standard IT software (Microsoft Office, email) Organised and able to prioritise workload across multiple projects Willing to learn new skills and knowledge throughout your apprenticeship Positive about teamwork and customer service Able to travel and work in a hybrid manner It would be a bonus if you have: Interest in a career pathway enabled by this apprenticeship Experience using HR Information Systems and Customer Relationship Management systems (specifically, iTrent, and Hornbill) Previous office or customer service experience Evidence of self-development (e.g., Duke of Edinburgh Award, volunteering) Knowledge of and interest in working for Warwickshire County Council or public sector services Our training partner for the delivery of this apprenticeship is JBS Skills Training with whom you will study and complete the Digital Support Technician Apprenticeship. For more information about this programme, see here: For further information please see the Job Description and Person Specification; Working for Warwickshire - This is the difference you make Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them! At Warwickshire County Council we are committed to ensuring Warwickshire's economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best. Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage - Warwickshire Pension Fund The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform. Click here to view the benefits at Warwickshire County Council. Additional Information The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public. To discuss the role please contact Katie Byrne by emailing Closing date: 12th January 2026 Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact and we will make every effort to meet your specific requirements. Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce. See more
Overview Salary: £25,500 per annum+ shift allowance after training + comprehensive benefits package Jisc grade:TGE1 (internal use only) Job Type: Permanent Hours: 35 hours per week Shifts: Core working hours whilst training, followed by Monday-Friday rotating 4-weekly shift pattern (Early 07:00 -15:00/Core 09:00 - 17:00/Late 14.00-22.00) Reports into: Customer success team leader Working style: Hybrid - A blend of working from home and your nominated hub office. We have hubs located in London, Bristol, Manchester and Oxford. For 30 years Jisc has pioneered digital solutions for UK education and research, transforming how knowledge is created, shared and used. We are uniquely positioned to protect, promote and lead the sector in digital and data transformation, making a difference to students, communities and society. Together, we are working to build a better digital future for education and research. Raise your potential at Jisc through our culture of lifelong learning. At Jisc, we're all about growth, so embrace new challenges, sharpen your skills and shape a career that excites you. The role OpenAthens, part of Jisc, has the vision to become the world's most user-friendly information access management experience, helping academics, students, scientists and library patrons gain access to the knowledge they need to achieve great things. As a Support and onboarding analyst you will provide expert knowledge, first-class support and a great customer experience to customers using OpenAthens products and services. You will be providing service desk and implementation support to both new and existing OpenAthens customers and partners worldwide, who rely on the team's expertise and guidance. We want you to thrive in this technical role within the OpenAthens customer success team, your goal being to deliver the gold standard of technical support and onboarding expertise to our global customer base. What you'll be doing Providing first-class customer support for all OpenAthens products Effective and timely monitoring and triage of all incoming customer support queries Maintaining a high level of customer service to all stakeholders Ensuring all customer support queries and tasks are handled effectively and in line with our processes and SLAs Identifying trends or patterns, and communicate these appropriately Collaborating with OpenAthens stakeholders on projects and in product workshops What we are looking for Experience in a customer-facing role is essential Excellent customer service skills, including empathy, listening skills and patience Excellent time management and organisational skills as you will be working to SLAs and call management procedures Excellent problem-solving and troubleshooting skills Ability to communicate with both technical and non-technical customers Strong teamwork skills We know that sometimes people can be put off applying for a job if they think they can't tick every box, so we encourage you to apply even if you do not meet 100% of the requirements, but if you feel this role is perfect for you. You may be just the right candidate for this or other roles! Specific patterns for working in the office are not mandated, and the frequency of time worked in the office is agreed with your manager. Meeting in person is something we value, so you may need to travel on occasion to any of our hub offices. Why work for us? At Jisc, every role is meaningful, and every individual is valued. We foster a culture of continuous learning and personal growth, offering opportunities to develop new skills and make a real impact in education and research. With a strong focus on work-life balance, we embrace flexible working that prioritises outcomes over hours, empowering you to create a rhythm that energises both your professional and personal life. Jisc's culture is powered by our four guiding principles: putting customers first, driving innovation, creating impact, and championing inclusive collaboration to deliver sustainable outcomes and shape a better future. Discover the amazing benefits we provide Flexible work pattern, which can adapt to suit your schedules and personal commitments 31 days annual leave (plus bank holidays) that includes three closure days over Christmas Buy up to an additional 5 days leave during the flexible benefits window A range of wellbeing lifestyle benefits including company paid health care cash plan, mental health first aiders and support A company culture of continuous learning with access to thousands of LinkedIn Learning courses, and lots of resources and opportunities to support your development Allocated allowance of up to £250 to equip your home office Financial well-being support including access to preferential loan and savings plans, mortgage advice, will writing tools and support and resources to help you make the most of your money A wide range of discounts and cashback from retailers and big-name high-street stores Family friendly policies including enhanced parental, maternity and paternity and co-parental leave as well as opportunity for career breaks Support your volunteering with up to 3 days volunteer leave Equity, diversity and inclusion Jisc believe our people make all the difference in cultivating an inclusive culture that welcomes ideas, encourages innovation, and values belonging. We work hard to create an equitable experience for our candidates and workforce which embraces all aspects of their identity including race and ethnicity, religion and belief, sex, gender identity, sexual orientation, trans identities, age, class, disability, neurodivergence, or veteran status. Application process Please let us know how we can best accommodate you throughout the recruitment process. We’re committed to making our process accessible and comfortable for everyone - just tell us what works best for you. Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it. However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls! We're really looking forward to getting to know the real you. While we encourage the use of AI tools to help you get started on your CV or cover letter, we encourage you to review your application before submitting. Make sure it truly reflects your own voice, experiences, and personality. If you are currently a Jisc employee, please apply through your Dayforce Employee profile. We have a thorough background screening process that verifies the details you share with us in your CV and your application. Any inaccurate information supplied during the application stages can lead to a job offer being withdrawn. Sponsorship Please note that this role is not eligible for Skilled Worker visa sponsorship. This decision is based on current Home Office eligibility criteria, which require specific conditions to be met in terms of job type, salary level, and other factors. As such, we are unable to offer sponsorship for this position.
Jan 10, 2026
Full time
Overview Salary: £25,500 per annum+ shift allowance after training + comprehensive benefits package Jisc grade:TGE1 (internal use only) Job Type: Permanent Hours: 35 hours per week Shifts: Core working hours whilst training, followed by Monday-Friday rotating 4-weekly shift pattern (Early 07:00 -15:00/Core 09:00 - 17:00/Late 14.00-22.00) Reports into: Customer success team leader Working style: Hybrid - A blend of working from home and your nominated hub office. We have hubs located in London, Bristol, Manchester and Oxford. For 30 years Jisc has pioneered digital solutions for UK education and research, transforming how knowledge is created, shared and used. We are uniquely positioned to protect, promote and lead the sector in digital and data transformation, making a difference to students, communities and society. Together, we are working to build a better digital future for education and research. Raise your potential at Jisc through our culture of lifelong learning. At Jisc, we're all about growth, so embrace new challenges, sharpen your skills and shape a career that excites you. The role OpenAthens, part of Jisc, has the vision to become the world's most user-friendly information access management experience, helping academics, students, scientists and library patrons gain access to the knowledge they need to achieve great things. As a Support and onboarding analyst you will provide expert knowledge, first-class support and a great customer experience to customers using OpenAthens products and services. You will be providing service desk and implementation support to both new and existing OpenAthens customers and partners worldwide, who rely on the team's expertise and guidance. We want you to thrive in this technical role within the OpenAthens customer success team, your goal being to deliver the gold standard of technical support and onboarding expertise to our global customer base. What you'll be doing Providing first-class customer support for all OpenAthens products Effective and timely monitoring and triage of all incoming customer support queries Maintaining a high level of customer service to all stakeholders Ensuring all customer support queries and tasks are handled effectively and in line with our processes and SLAs Identifying trends or patterns, and communicate these appropriately Collaborating with OpenAthens stakeholders on projects and in product workshops What we are looking for Experience in a customer-facing role is essential Excellent customer service skills, including empathy, listening skills and patience Excellent time management and organisational skills as you will be working to SLAs and call management procedures Excellent problem-solving and troubleshooting skills Ability to communicate with both technical and non-technical customers Strong teamwork skills We know that sometimes people can be put off applying for a job if they think they can't tick every box, so we encourage you to apply even if you do not meet 100% of the requirements, but if you feel this role is perfect for you. You may be just the right candidate for this or other roles! Specific patterns for working in the office are not mandated, and the frequency of time worked in the office is agreed with your manager. Meeting in person is something we value, so you may need to travel on occasion to any of our hub offices. Why work for us? At Jisc, every role is meaningful, and every individual is valued. We foster a culture of continuous learning and personal growth, offering opportunities to develop new skills and make a real impact in education and research. With a strong focus on work-life balance, we embrace flexible working that prioritises outcomes over hours, empowering you to create a rhythm that energises both your professional and personal life. Jisc's culture is powered by our four guiding principles: putting customers first, driving innovation, creating impact, and championing inclusive collaboration to deliver sustainable outcomes and shape a better future. Discover the amazing benefits we provide Flexible work pattern, which can adapt to suit your schedules and personal commitments 31 days annual leave (plus bank holidays) that includes three closure days over Christmas Buy up to an additional 5 days leave during the flexible benefits window A range of wellbeing lifestyle benefits including company paid health care cash plan, mental health first aiders and support A company culture of continuous learning with access to thousands of LinkedIn Learning courses, and lots of resources and opportunities to support your development Allocated allowance of up to £250 to equip your home office Financial well-being support including access to preferential loan and savings plans, mortgage advice, will writing tools and support and resources to help you make the most of your money A wide range of discounts and cashback from retailers and big-name high-street stores Family friendly policies including enhanced parental, maternity and paternity and co-parental leave as well as opportunity for career breaks Support your volunteering with up to 3 days volunteer leave Equity, diversity and inclusion Jisc believe our people make all the difference in cultivating an inclusive culture that welcomes ideas, encourages innovation, and values belonging. We work hard to create an equitable experience for our candidates and workforce which embraces all aspects of their identity including race and ethnicity, religion and belief, sex, gender identity, sexual orientation, trans identities, age, class, disability, neurodivergence, or veteran status. Application process Please let us know how we can best accommodate you throughout the recruitment process. We’re committed to making our process accessible and comfortable for everyone - just tell us what works best for you. Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it. However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls! We're really looking forward to getting to know the real you. While we encourage the use of AI tools to help you get started on your CV or cover letter, we encourage you to review your application before submitting. Make sure it truly reflects your own voice, experiences, and personality. If you are currently a Jisc employee, please apply through your Dayforce Employee profile. We have a thorough background screening process that verifies the details you share with us in your CV and your application. Any inaccurate information supplied during the application stages can lead to a job offer being withdrawn. Sponsorship Please note that this role is not eligible for Skilled Worker visa sponsorship. This decision is based on current Home Office eligibility criteria, which require specific conditions to be met in terms of job type, salary level, and other factors. As such, we are unable to offer sponsorship for this position.
Graduate Logistik Manager - Mönchengladbach Als Nachwuchsführungskraft wirst du in unserem 11-wöchigen internen Onboarding Programm auf deine neue Aufgabe als Führungskraft vorbereitet. Nach dieser umfangreichen Einarbeitung übernimmst du Führungsverantwortung für dein eigenes Team und sorgst dafür, dass unsere Kunden Ihre Waren pünktlich und in guter Qualität erhalten. In dieser Position bist du wichtiger Teil unseres globalen Unternehmens und arbeitest Hand in Hand mit deinen Mitarbeitenden vor Ort. Zudem arbeitest du standortübergreifend an Themen wie Arbeitssicherheit, Prozessoptimierung, Nachhaltigkeit und technischem Fortschritt. Key job responsibilities Sicherstellung der Einhaltung der Arbeitssicherheitsvorschriften und des Umweltschutzes Ableitung von Handlungsempfehlungen und konkreten Maßnahmen zur Prozessverbesserung auf Basis von Kennzahlen wie Arbeitssicherheit, Produktivität und Qualität Leitung und Weiterbildung eines Teams (bis zu 100 Mitarbeitende) Planung und Steuerung der innerbetrieblichen Prozesse Teilnahme in übergeordneten Projekten zur Optimierung der Kundenzufriedenheit Effektives Ressourcen- und Workflowmanagement Zusammenarbeit mit den vor- und nachgelagerten Abteilungen vor Ort A day in the life Du arbeitest in einer unserer Schichten (Früh-, Spät- oder Nachtschicht). Dabei ist das Einhalten der Sicherheitsstandards an deinem gesamten Standort für dich höchste Priorität. Als Schichtleitung führst du routinemäßig Teammeetings durch und führst Feedbackgespräche mit deinen Mitarbeitenden und deinen Stakeholdern. Mit Hilfe von Datenauswertungen nimmst Du Einfluss auf die Produktivität und die Qualität deines Standortes. Als wichtiges Mitglied des Teams vor Ort arbeitest Du mit anderen Abteilungen, sowie externen Stakeholdern zusammen und sorgst dafür, dass wir die Anforderungen unserer Kundschaft, ebenso wie unsere eigenen Vorgaben jederzeit erfüllen. Durch die Analyse von Daten mit Führungskräften und die Besprechung der betrieblichen Vor- und Nachteile von technischen Verbesserungen mit den Fachabteilungen trägst du zu "best in class" Lösungen bei. About the team Mit der Erfüllung unserer Kundenbestellungen (Customer Fulfillment oder CF) fing für Amazon alles an. Das Customer Fulfillment Team hat sich mittlerweile von einem Team von Buchhändler:innen hin zu einem hocherfahrenen globalen Team gewandelt, das täglich mehr als 1,5 Millionen Bestellungen bearbeitet. Das Team bildet die Grundlage unseres Geschäfts und hat uns bei der Verbreiterung in neue Regionen und Dienstleistungen geholfen. Mithilfe aufkommender Technologie sind wir stetig auf der Suche nach Möglichkeiten, eine größere und bessere Produktauswahl anzubieten - die schnell und erschwinglich geliefert wird. Die CF-Teammitglieder sorgen als allererste dafür, dass unsere Kund:innen ihre Bestellungen mit der Geschwindigkeit erhalten, für die wir bekannt sind. Wir arbeiten in Fulfillment-Centern, die das Herzstück von Amazons dynamischem Betriebsnetz bilden. Unsere Fullfilment-Center werden manchmal auch als die "erste Meile" (First Mile) bezeichnet - hier starten die meisten Amazon-Pakete ihren Versandweg. Wir unterstützen die Verwaltung eines dynamischen Bestands und ermöglichen schnelle Zustellungen rund um die Uhr. In unseren Fulfillment-Centern sind vielfältige Mitarbeitergruppen beschäftigt. Es gibt zahlreiche Möglichkeiten für Menschen mit den verschiedensten Fähigkeiten. Einige von uns arbeiten mit physischen Produkten. Andere analysieren Daten und helfen unternehmensweit dabei, intelligente Entscheidungen zu treffen. Qualifications Erfolgreich absolviertes Hochschulstudium (Bachelor- oder Master) vor Arbeitsbeginn Fortgeschrittene Englisch- und Deutschkenntnisse in Wort und Schrift Relevante Erfahrung in der Durchführung von Datenanalysen Aktuelles Studium oder kürzlich erworbener Bachelor- oder Masterabschluss im Bereich Logistik, Wirtschaftswissenschaften, Ingenieurwesen oder in einem vergleichbaren Studiengang Interesse eine Führungsaufgabe und ein eigenes Team mit Mitarbeitenden aus der ganzen Welt zu übernehmen Erfahrung in der Kommunikation mit verschiedenen Stakeholdern, einschließlich Kolleg:innen und Führungskräften Erfahrung in einer Logistikumgebung Erfahrung in der Arbeit mit MS Office (Word, Excel, Outlook) im beruflichen Umfeld Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of your candidates. m/w/d Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Jan 10, 2026
Full time
Graduate Logistik Manager - Mönchengladbach Als Nachwuchsführungskraft wirst du in unserem 11-wöchigen internen Onboarding Programm auf deine neue Aufgabe als Führungskraft vorbereitet. Nach dieser umfangreichen Einarbeitung übernimmst du Führungsverantwortung für dein eigenes Team und sorgst dafür, dass unsere Kunden Ihre Waren pünktlich und in guter Qualität erhalten. In dieser Position bist du wichtiger Teil unseres globalen Unternehmens und arbeitest Hand in Hand mit deinen Mitarbeitenden vor Ort. Zudem arbeitest du standortübergreifend an Themen wie Arbeitssicherheit, Prozessoptimierung, Nachhaltigkeit und technischem Fortschritt. Key job responsibilities Sicherstellung der Einhaltung der Arbeitssicherheitsvorschriften und des Umweltschutzes Ableitung von Handlungsempfehlungen und konkreten Maßnahmen zur Prozessverbesserung auf Basis von Kennzahlen wie Arbeitssicherheit, Produktivität und Qualität Leitung und Weiterbildung eines Teams (bis zu 100 Mitarbeitende) Planung und Steuerung der innerbetrieblichen Prozesse Teilnahme in übergeordneten Projekten zur Optimierung der Kundenzufriedenheit Effektives Ressourcen- und Workflowmanagement Zusammenarbeit mit den vor- und nachgelagerten Abteilungen vor Ort A day in the life Du arbeitest in einer unserer Schichten (Früh-, Spät- oder Nachtschicht). Dabei ist das Einhalten der Sicherheitsstandards an deinem gesamten Standort für dich höchste Priorität. Als Schichtleitung führst du routinemäßig Teammeetings durch und führst Feedbackgespräche mit deinen Mitarbeitenden und deinen Stakeholdern. Mit Hilfe von Datenauswertungen nimmst Du Einfluss auf die Produktivität und die Qualität deines Standortes. Als wichtiges Mitglied des Teams vor Ort arbeitest Du mit anderen Abteilungen, sowie externen Stakeholdern zusammen und sorgst dafür, dass wir die Anforderungen unserer Kundschaft, ebenso wie unsere eigenen Vorgaben jederzeit erfüllen. Durch die Analyse von Daten mit Führungskräften und die Besprechung der betrieblichen Vor- und Nachteile von technischen Verbesserungen mit den Fachabteilungen trägst du zu "best in class" Lösungen bei. About the team Mit der Erfüllung unserer Kundenbestellungen (Customer Fulfillment oder CF) fing für Amazon alles an. Das Customer Fulfillment Team hat sich mittlerweile von einem Team von Buchhändler:innen hin zu einem hocherfahrenen globalen Team gewandelt, das täglich mehr als 1,5 Millionen Bestellungen bearbeitet. Das Team bildet die Grundlage unseres Geschäfts und hat uns bei der Verbreiterung in neue Regionen und Dienstleistungen geholfen. Mithilfe aufkommender Technologie sind wir stetig auf der Suche nach Möglichkeiten, eine größere und bessere Produktauswahl anzubieten - die schnell und erschwinglich geliefert wird. Die CF-Teammitglieder sorgen als allererste dafür, dass unsere Kund:innen ihre Bestellungen mit der Geschwindigkeit erhalten, für die wir bekannt sind. Wir arbeiten in Fulfillment-Centern, die das Herzstück von Amazons dynamischem Betriebsnetz bilden. Unsere Fullfilment-Center werden manchmal auch als die "erste Meile" (First Mile) bezeichnet - hier starten die meisten Amazon-Pakete ihren Versandweg. Wir unterstützen die Verwaltung eines dynamischen Bestands und ermöglichen schnelle Zustellungen rund um die Uhr. In unseren Fulfillment-Centern sind vielfältige Mitarbeitergruppen beschäftigt. Es gibt zahlreiche Möglichkeiten für Menschen mit den verschiedensten Fähigkeiten. Einige von uns arbeiten mit physischen Produkten. Andere analysieren Daten und helfen unternehmensweit dabei, intelligente Entscheidungen zu treffen. Qualifications Erfolgreich absolviertes Hochschulstudium (Bachelor- oder Master) vor Arbeitsbeginn Fortgeschrittene Englisch- und Deutschkenntnisse in Wort und Schrift Relevante Erfahrung in der Durchführung von Datenanalysen Aktuelles Studium oder kürzlich erworbener Bachelor- oder Masterabschluss im Bereich Logistik, Wirtschaftswissenschaften, Ingenieurwesen oder in einem vergleichbaren Studiengang Interesse eine Führungsaufgabe und ein eigenes Team mit Mitarbeitenden aus der ganzen Welt zu übernehmen Erfahrung in der Kommunikation mit verschiedenen Stakeholdern, einschließlich Kolleg:innen und Führungskräften Erfahrung in einer Logistikumgebung Erfahrung in der Arbeit mit MS Office (Word, Excel, Outlook) im beruflichen Umfeld Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of your candidates. m/w/d Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
