Job Description: At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money- we're here to move our global customers forward. We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that's you and you're ready to do the most meaningful work of your career-we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders. About the Role: We are hiring an HR Generalist, to join our International People Team! You will be embedded in one of Remitly's fastest growing regions, working at the heart of a cross functional and cross regional People team. Based in London and reporting to the Director of People - International, you will help shape the employee experience for our EMEA and APAC talent, from our established hubs to our newest markets. Success in this role requires strong international HR knowledge and a bias for action. You will help to translate global strategy and local execution, partnering with business leaders, and People Partners to deliver HR operations, navigate complex employee relations, and to drive real impact across international markets. This role is hybrid and requires 2-3 days per week in our London office. You Will: Operationalise the International People strategy, running the programs and day to day tasks that bring it to life across our international teams Stay current on EMEA labor law changes, policy interpretation and local market practices, facilitating local compliance across all markets (including UK, Ireland, Poland, UAE in particular). HR generalist duties including supporting talent management and employee relations initiatives within your region, including talent reviews, succession planning, performance management, workplace investigations and employee development Partner with Talent Acquisition, Total Rewards, Learning & Development, and other People teams to deliver integrated solutions that support business goals Drive employee engagement and culture building programs that strengthen belonging and cohesion across the region. Strong command of HR data, with the ability to translate metrics into clear, actionable reporting. Develop employee communications, summarise employee relations cases, analyse people data and insights, and optimise HR workflows to support leaders in driving growth across the region. Collaborate with the Payroll Team on international payroll matters and support HR audits. Identify opportunities to embed AI into HR processes You Have: 7+ years of progressive HR, People Partner, or HRBP experience in EMEA / APAC, preferably in a high-growth technology, fintech, or scaling environment Experience supporting organisational design, workforce planning, talent management, and change initiatives Solid knowledge of EMEA / APAC labor laws and multi country HR compliance. Strong data literacy and comfort using data to drive HR decisions and build reports. Excellent project management and prioritisation skills in a fast-paced environment. Clear communicator and confident coach, able to influence across levels and geographies. Proactive and hands on, with the ability to navigate change and ambiguity while delivering results independently. Familiarity with AI tools and a genuine interest in applying them to HR structural development Our Benefits: Paid Vacation Days Health insurance Commuter benefit Employee Stock Purchase Plan (ESPP) Mental Health & Family Forming Benefits Continuing education Our Connected Work Culture: Driving Innovation, Together At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster. For corporate team members, we have an in-office expectation of at least 50% of the time monthly, typically achieved by coming in three days a week. This creates a consistent, meaningful overlap that supports team norms and business needs. Managers also have the flexibility to set higher expectations based on their team's specific needs. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most. Remitly is an E-Verify Employer At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations. Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Aug 26, 2026
Full time
Job Description: At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money- we're here to move our global customers forward. We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that's you and you're ready to do the most meaningful work of your career-we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders. About the Role: We are hiring an HR Generalist, to join our International People Team! You will be embedded in one of Remitly's fastest growing regions, working at the heart of a cross functional and cross regional People team. Based in London and reporting to the Director of People - International, you will help shape the employee experience for our EMEA and APAC talent, from our established hubs to our newest markets. Success in this role requires strong international HR knowledge and a bias for action. You will help to translate global strategy and local execution, partnering with business leaders, and People Partners to deliver HR operations, navigate complex employee relations, and to drive real impact across international markets. This role is hybrid and requires 2-3 days per week in our London office. You Will: Operationalise the International People strategy, running the programs and day to day tasks that bring it to life across our international teams Stay current on EMEA labor law changes, policy interpretation and local market practices, facilitating local compliance across all markets (including UK, Ireland, Poland, UAE in particular). HR generalist duties including supporting talent management and employee relations initiatives within your region, including talent reviews, succession planning, performance management, workplace investigations and employee development Partner with Talent Acquisition, Total Rewards, Learning & Development, and other People teams to deliver integrated solutions that support business goals Drive employee engagement and culture building programs that strengthen belonging and cohesion across the region. Strong command of HR data, with the ability to translate metrics into clear, actionable reporting. Develop employee communications, summarise employee relations cases, analyse people data and insights, and optimise HR workflows to support leaders in driving growth across the region. Collaborate with the Payroll Team on international payroll matters and support HR audits. Identify opportunities to embed AI into HR processes You Have: 7+ years of progressive HR, People Partner, or HRBP experience in EMEA / APAC, preferably in a high-growth technology, fintech, or scaling environment Experience supporting organisational design, workforce planning, talent management, and change initiatives Solid knowledge of EMEA / APAC labor laws and multi country HR compliance. Strong data literacy and comfort using data to drive HR decisions and build reports. Excellent project management and prioritisation skills in a fast-paced environment. Clear communicator and confident coach, able to influence across levels and geographies. Proactive and hands on, with the ability to navigate change and ambiguity while delivering results independently. Familiarity with AI tools and a genuine interest in applying them to HR structural development Our Benefits: Paid Vacation Days Health insurance Commuter benefit Employee Stock Purchase Plan (ESPP) Mental Health & Family Forming Benefits Continuing education Our Connected Work Culture: Driving Innovation, Together At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster. For corporate team members, we have an in-office expectation of at least 50% of the time monthly, typically achieved by coming in three days a week. This creates a consistent, meaningful overlap that supports team norms and business needs. Managers also have the flexibility to set higher expectations based on their team's specific needs. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most. Remitly is an E-Verify Employer At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations. Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Credit Administration Officer Location: Moorgate, London Salary: 35,000 - 40,000 per annum Job Type: Permanent Working Pattern: Office-based, 5 days per week The Opportunity We are seeking a highly organised and detail-oriented Credit Administration Officer to join our Credit Administration team based in our Moorgate office. This is an excellent opportunity for an experienced credit administration professional with knowledge of real estate lending and SME banking products to play a key role in supporting the full lending lifecycle. The successful candidate will work closely with internal departments, solicitors, valuers and other stakeholders to ensure lending transactions are processed efficiently, accurately and in line with internal policies and regulatory requirements. Key Responsibilities Pre-Disbursement Prepare credit documentation including term sheets, facility letters, addendums and other lending documentation using in-house templates. Obtain fee quotations from panel valuers and solicitors. Proactively follow up on signed documentation and commitment fees. Coordinate the appointment of solicitors and valuers. Review valuation reports. Liaise with solicitors throughout the legal process, ensuring all conditions precedent are satisfied before completion. Resolve or escalate legal and valuation queries where appropriate while keeping business teams informed of progress. Disbursement Review reports on title and valuation reports, identifying key risks and recommending appropriate mitigants. Complete loan disbursement processes, including booking loan limits and collateral within internal systems. Liaise with Business, Operations, Credit Approval, Monitoring, Remedial teams, solicitors and valuers throughout the completion process. Post-Completion Obtain executed copies of credit documentation from solicitors. Monitor the perfection of security documentation and receipt of original executed documents. Follow up on outstanding conditions subsequent. Maintain accurate and well-organised credit files. Additional Responsibilities Maintain databases relating to lending pipelines, limits, collateral, insurance, valuations and reviews. Ensure service level agreements (SLAs) are consistently achieved. Coordinate property revaluations, reviewing reports and highlighting issues to Relationship Managers and Credit Approval. Support credit administration projects, process improvements, user acceptance testing (UAT) and other ad hoc initiatives. Contribute to reporting, audit requests and maintaining accurate management information. About You To be successful in this role, you will have: Experience Previous experience within Credit Administration. Experience supporting Buy-to-Let lending (residential and commercial). Knowledge of SME banking products. Experience with credit administration processes and technology solutions that support risk mitigation and controls. Knowledge of Islamic lending products, including Commodity Murabaha and Diminishing Musharaka, would be advantageous but is not essential. Skills Strong understanding of credit documentation, security perfection, collateral management and property valuations. Good working knowledge of spreadsheets and database systems. Excellent written and verbal communication skills. Strong organisational skills with the ability to prioritise and manage multiple deadlines. Excellent attention to detail. Confident working with internal stakeholders, solicitors, valuers and middle management. A proactive approach to problem-solving. Strong interpersonal skills and the ability to work effectively within a collaborative team. What We're Looking For We're looking for someone who is: Highly organised with exceptional attention to detail. A positive team player with a flexible and proactive approach. Comfortable working in a fast-paced, deadline-driven environment. Able to build strong working relationships across multiple business areas. Committed to delivering high standards of accuracy, compliance and customer service.
Aug 26, 2026
Full time
Credit Administration Officer Location: Moorgate, London Salary: 35,000 - 40,000 per annum Job Type: Permanent Working Pattern: Office-based, 5 days per week The Opportunity We are seeking a highly organised and detail-oriented Credit Administration Officer to join our Credit Administration team based in our Moorgate office. This is an excellent opportunity for an experienced credit administration professional with knowledge of real estate lending and SME banking products to play a key role in supporting the full lending lifecycle. The successful candidate will work closely with internal departments, solicitors, valuers and other stakeholders to ensure lending transactions are processed efficiently, accurately and in line with internal policies and regulatory requirements. Key Responsibilities Pre-Disbursement Prepare credit documentation including term sheets, facility letters, addendums and other lending documentation using in-house templates. Obtain fee quotations from panel valuers and solicitors. Proactively follow up on signed documentation and commitment fees. Coordinate the appointment of solicitors and valuers. Review valuation reports. Liaise with solicitors throughout the legal process, ensuring all conditions precedent are satisfied before completion. Resolve or escalate legal and valuation queries where appropriate while keeping business teams informed of progress. Disbursement Review reports on title and valuation reports, identifying key risks and recommending appropriate mitigants. Complete loan disbursement processes, including booking loan limits and collateral within internal systems. Liaise with Business, Operations, Credit Approval, Monitoring, Remedial teams, solicitors and valuers throughout the completion process. Post-Completion Obtain executed copies of credit documentation from solicitors. Monitor the perfection of security documentation and receipt of original executed documents. Follow up on outstanding conditions subsequent. Maintain accurate and well-organised credit files. Additional Responsibilities Maintain databases relating to lending pipelines, limits, collateral, insurance, valuations and reviews. Ensure service level agreements (SLAs) are consistently achieved. Coordinate property revaluations, reviewing reports and highlighting issues to Relationship Managers and Credit Approval. Support credit administration projects, process improvements, user acceptance testing (UAT) and other ad hoc initiatives. Contribute to reporting, audit requests and maintaining accurate management information. About You To be successful in this role, you will have: Experience Previous experience within Credit Administration. Experience supporting Buy-to-Let lending (residential and commercial). Knowledge of SME banking products. Experience with credit administration processes and technology solutions that support risk mitigation and controls. Knowledge of Islamic lending products, including Commodity Murabaha and Diminishing Musharaka, would be advantageous but is not essential. Skills Strong understanding of credit documentation, security perfection, collateral management and property valuations. Good working knowledge of spreadsheets and database systems. Excellent written and verbal communication skills. Strong organisational skills with the ability to prioritise and manage multiple deadlines. Excellent attention to detail. Confident working with internal stakeholders, solicitors, valuers and middle management. A proactive approach to problem-solving. Strong interpersonal skills and the ability to work effectively within a collaborative team. What We're Looking For We're looking for someone who is: Highly organised with exceptional attention to detail. A positive team player with a flexible and proactive approach. Comfortable working in a fast-paced, deadline-driven environment. Able to build strong working relationships across multiple business areas. Committed to delivering high standards of accuracy, compliance and customer service.
We are partnering with a successful and growing UK organisation, headquartered just outside Bristol, to appoint an experienced Head of Reward. Reporting directly to the Chief People Officer, this is a key leadership role with responsibility for shaping and delivering the organisation's reward strategy. You will lead a small, experienced team of three and work closely with the Executive Team, senior leaders and external partners to ensure that reward programmes are competitive, equitable, commercially sustainable and aligned to the organisation's strategic objectives. This is an excellent opportunity for a senior reward professional who enjoys combining strategic thinking with hands-on delivery and who can influence at all levels of a business. This is a hybrid opportunity, with 3 days with your team in the office. The Role As Head of Reward, you will take ownership of the full reward agenda, ensuring that the organisation's approach to pay, benefits, recognition and reward supports the attraction, retention and engagement of its people. Key responsibilities will include: Developing and delivering a clear and commercially focused reward strategy aligned to the wider People and business strategy. Leading, coaching and developing a team of three reward and benefits professionals. Designing and managing annual and ad-hoc reward cycles, including salary reviews, bonus schemes and incentive arrangements. Leading on pay benchmarking and market analysis to ensure reward remains competitive and supports talent attraction and retention. Reviewing and evolving salary structures, job architecture, grading and pay frameworks. Providing expert reward advice and guidance to the Chief People Officer, Executive Team and senior leadership population. Managing the organisation's employee benefits offering, ensuring programmes remain attractive, relevant and cost-effective. Leading relationships with external benefit providers, consultants and other third-party partners. Overseeing pension and retirement benefit arrangements. Ensuring reward policies and practices support internal equity, fairness and transparency. Leading the organisation's approach to pay governance and supporting activity relating to gender pay, ethnicity pay and wider pay equity. Developing and monitoring reward metrics, analytics and management information to support evidence-based decision making. Supporting workforce planning, organisational design and transformation programmes from a reward perspective. Reviewing and developing recognition programmes and other initiatives that enhance the overall employee value proposition. Keeping abreast of market trends, emerging reward practices and relevant legislative developments. Ensuring all reward activity is delivered within budget and that reward investment demonstrates clear value to the organisation. Preparing reports, analysis and recommendations for the Executive Team, Remuneration Committee and other senior governance forums where required. About You We are looking for an experienced Head of Reward, Senior Reward Manager or Reward Director-level professional with broad experience across the full reward agenda. You will ideally bring: Significant experience within a senior reward leadership role in a medium or large, complex organisation. Strong experience of developing and delivering reward strategies. Expertise across compensation, benefits, pensions, incentives and recognition. Experience of managing annual pay and reward cycles. Strong knowledge of salary benchmarking, job evaluation, grading and pay structures. Experience of pay equity, gender pay reporting and wider reward governance would be highly advantageous. Strong analytical and commercial skills, with the ability to translate complex data into clear recommendations. Experience of leading and developing a team. Excellent stakeholder management and influencing skills, with the confidence to work directly with Executive and senior leadership teams. A pragmatic, hands-on approach, combined with the ability to think strategically and see the bigger picture. The credibility and communication skills to explain complex reward issues clearly to a non-specialist audience. The Opportunity This role offers the opportunity to take genuine ownership of the reward agenda within an ambitious and evolving organisation. Working closely with the Chief People Officer, you will have significant exposure to senior stakeholders and the opportunity to influence how the organisation attracts, rewards and retains its people. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Aug 26, 2026
Full time
We are partnering with a successful and growing UK organisation, headquartered just outside Bristol, to appoint an experienced Head of Reward. Reporting directly to the Chief People Officer, this is a key leadership role with responsibility for shaping and delivering the organisation's reward strategy. You will lead a small, experienced team of three and work closely with the Executive Team, senior leaders and external partners to ensure that reward programmes are competitive, equitable, commercially sustainable and aligned to the organisation's strategic objectives. This is an excellent opportunity for a senior reward professional who enjoys combining strategic thinking with hands-on delivery and who can influence at all levels of a business. This is a hybrid opportunity, with 3 days with your team in the office. The Role As Head of Reward, you will take ownership of the full reward agenda, ensuring that the organisation's approach to pay, benefits, recognition and reward supports the attraction, retention and engagement of its people. Key responsibilities will include: Developing and delivering a clear and commercially focused reward strategy aligned to the wider People and business strategy. Leading, coaching and developing a team of three reward and benefits professionals. Designing and managing annual and ad-hoc reward cycles, including salary reviews, bonus schemes and incentive arrangements. Leading on pay benchmarking and market analysis to ensure reward remains competitive and supports talent attraction and retention. Reviewing and evolving salary structures, job architecture, grading and pay frameworks. Providing expert reward advice and guidance to the Chief People Officer, Executive Team and senior leadership population. Managing the organisation's employee benefits offering, ensuring programmes remain attractive, relevant and cost-effective. Leading relationships with external benefit providers, consultants and other third-party partners. Overseeing pension and retirement benefit arrangements. Ensuring reward policies and practices support internal equity, fairness and transparency. Leading the organisation's approach to pay governance and supporting activity relating to gender pay, ethnicity pay and wider pay equity. Developing and monitoring reward metrics, analytics and management information to support evidence-based decision making. Supporting workforce planning, organisational design and transformation programmes from a reward perspective. Reviewing and developing recognition programmes and other initiatives that enhance the overall employee value proposition. Keeping abreast of market trends, emerging reward practices and relevant legislative developments. Ensuring all reward activity is delivered within budget and that reward investment demonstrates clear value to the organisation. Preparing reports, analysis and recommendations for the Executive Team, Remuneration Committee and other senior governance forums where required. About You We are looking for an experienced Head of Reward, Senior Reward Manager or Reward Director-level professional with broad experience across the full reward agenda. You will ideally bring: Significant experience within a senior reward leadership role in a medium or large, complex organisation. Strong experience of developing and delivering reward strategies. Expertise across compensation, benefits, pensions, incentives and recognition. Experience of managing annual pay and reward cycles. Strong knowledge of salary benchmarking, job evaluation, grading and pay structures. Experience of pay equity, gender pay reporting and wider reward governance would be highly advantageous. Strong analytical and commercial skills, with the ability to translate complex data into clear recommendations. Experience of leading and developing a team. Excellent stakeholder management and influencing skills, with the confidence to work directly with Executive and senior leadership teams. A pragmatic, hands-on approach, combined with the ability to think strategically and see the bigger picture. The credibility and communication skills to explain complex reward issues clearly to a non-specialist audience. The Opportunity This role offers the opportunity to take genuine ownership of the reward agenda within an ambitious and evolving organisation. Working closely with the Chief People Officer, you will have significant exposure to senior stakeholders and the opportunity to influence how the organisation attracts, rewards and retains its people. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Credit Controller (part-time) 30,000 (FTE) Glasgow City Centre Are you a confident Credit Controller ready for your next challenge? We are recruiting on behalf of a well-established business based in Glasgow. You'll be part of a dynamic and sociable working environment, where collaboration and team spirit are key. In addition to a fulfilling role, you'll have the opportunity to progress your career and invest in your self-development, with plenty of support and resources to help you grow and reach your full potential. Working Hours Part-time, 3 days a week - flexible. Key Responsibilities Take ownership of the firm's credit control process from start to finish. Proactively chase outstanding invoices by telephone and email. Build strong working relationships with clients to encourage prompt payment. Allocate incoming payments and maintain accurate customer accounts. Investigate and resolve invoice and payment queries efficiently. Produce weekly and monthly aged debt reports for management. Monitor overdue accounts and escalate issues where appropriate. Liaise with Partners and Client Managers regarding outstanding debts and collection strategies. Negotiate payment plans where appropriate. Ensure accurate record keeping of all client communications. Support month end reporting and cash flow forecasting. Assist with improving credit control procedures and processes. Maintain confidentiality when handling sensitive financial information What We're Looking For Previous experience in a Credit Controller position. Experience working within an accountancy practice or professional services environment would be advantageous. Excellent communication and relationship building skills. Confident speaking with clients over the telephone. Strong negotiation and problem solving abilities. Highly organised with excellent attention to detail. Ability to prioritise workload and work to deadlines. Good knowledge of Microsoft Excel and Microsoft Office. If you are a driven Credit Controller looking to make a real impact within a growing business, we would love to hear from you. Apply now to take the next step in your career. For more information, please contact: (url removed) (phone number removed) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Aug 26, 2026
Full time
Credit Controller (part-time) 30,000 (FTE) Glasgow City Centre Are you a confident Credit Controller ready for your next challenge? We are recruiting on behalf of a well-established business based in Glasgow. You'll be part of a dynamic and sociable working environment, where collaboration and team spirit are key. In addition to a fulfilling role, you'll have the opportunity to progress your career and invest in your self-development, with plenty of support and resources to help you grow and reach your full potential. Working Hours Part-time, 3 days a week - flexible. Key Responsibilities Take ownership of the firm's credit control process from start to finish. Proactively chase outstanding invoices by telephone and email. Build strong working relationships with clients to encourage prompt payment. Allocate incoming payments and maintain accurate customer accounts. Investigate and resolve invoice and payment queries efficiently. Produce weekly and monthly aged debt reports for management. Monitor overdue accounts and escalate issues where appropriate. Liaise with Partners and Client Managers regarding outstanding debts and collection strategies. Negotiate payment plans where appropriate. Ensure accurate record keeping of all client communications. Support month end reporting and cash flow forecasting. Assist with improving credit control procedures and processes. Maintain confidentiality when handling sensitive financial information What We're Looking For Previous experience in a Credit Controller position. Experience working within an accountancy practice or professional services environment would be advantageous. Excellent communication and relationship building skills. Confident speaking with clients over the telephone. Strong negotiation and problem solving abilities. Highly organised with excellent attention to detail. Ability to prioritise workload and work to deadlines. Good knowledge of Microsoft Excel and Microsoft Office. If you are a driven Credit Controller looking to make a real impact within a growing business, we would love to hear from you. Apply now to take the next step in your career. For more information, please contact: (url removed) (phone number removed) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Scout Recruiting is now working with their Stamford based client who are recruiting for a Sales Development Representatives specialising in finance. This is an entry level position into the finance world and an ideal opportunity for anyone who would like to start a career in this sector. You will be responsible for prospecting, qualifying leads and promoting the business. SDR s are tasked with interacting with customers at the beginning of their journey, creating a vital first impression for the company and speaking with individuals from a variety of industries. This is a permanent full time role Monday to Friday. Starting salary is £24000 plus commission Key responsibilities: • Playing a key role in outbound Sales & Marketing Activities • Working closely with industry Specialists, Account Managers, Senior Account Managers & Heads of Departments • Networking • Finding & Initiating Contact with Potential Customers • Qualifying Leads from Marketing Campaigns as Sales Opportunities • Leading Initial Stages of a Sales Pipeline • Maintaining & developing the company CRM System Key skills: • Communication Skills (Verbal & Written) • Evident Ambition • High level of Customer Service • Computer Literacy • Ability to Work Efficiently Under Pressure • Strong Eye for Detail • Team player Non-Salaried Benefits • Private Healthcare • Access to Mental Health Support • Access to Money Financial Advice • Enhanced Sick Pay • Cycle to Work Scheme • Company Pension • Referral Programme • Company Events • Free Parking • 22 days Annual Leave, plus Birthday Day Off and 8 days BH Short listing for this role is immediatel
Aug 26, 2026
Full time
Scout Recruiting is now working with their Stamford based client who are recruiting for a Sales Development Representatives specialising in finance. This is an entry level position into the finance world and an ideal opportunity for anyone who would like to start a career in this sector. You will be responsible for prospecting, qualifying leads and promoting the business. SDR s are tasked with interacting with customers at the beginning of their journey, creating a vital first impression for the company and speaking with individuals from a variety of industries. This is a permanent full time role Monday to Friday. Starting salary is £24000 plus commission Key responsibilities: • Playing a key role in outbound Sales & Marketing Activities • Working closely with industry Specialists, Account Managers, Senior Account Managers & Heads of Departments • Networking • Finding & Initiating Contact with Potential Customers • Qualifying Leads from Marketing Campaigns as Sales Opportunities • Leading Initial Stages of a Sales Pipeline • Maintaining & developing the company CRM System Key skills: • Communication Skills (Verbal & Written) • Evident Ambition • High level of Customer Service • Computer Literacy • Ability to Work Efficiently Under Pressure • Strong Eye for Detail • Team player Non-Salaried Benefits • Private Healthcare • Access to Mental Health Support • Access to Money Financial Advice • Enhanced Sick Pay • Cycle to Work Scheme • Company Pension • Referral Programme • Company Events • Free Parking • 22 days Annual Leave, plus Birthday Day Off and 8 days BH Short listing for this role is immediatel
Responsibilities Performing the SMF17 (Money Laundering Reporting Officer/MLRO) function under the Senior Managers & Certification Regime. Act as the firm's Nominated Officer under the Money Laundering Regulations. Maintain compliance with FCA Handbook (SYSC, SUP, DEPP), Money Laundering Regulations, Proceeds of Crime Act, and Terrorism Act along with the UK Sanctions regime. Managing compliance oversight of key Financial Crime Frameworks and ensure alignment with regulatory requirements, industry best practices, and firm's risk profile. Providing regular MLRO reports to the Board and relevant governance committees. Owning and periodically refreshing the firm's Financial Crime Risk Assessment. Oversee the AML Monitoring Program, internal and external audits, FCA remediation actions, and regulatory inspections. Assist with the onboarding of new clients through rigorous KYC verification process. Advise on high-risk customers, PEPs, and complex ownership structures. Act as the firm's Nominated Officer for Suspicious Activity Reporting. Requirements 10 plus years of strong regulatory judgement and a risk-based approach to decision-making Excellent stakeholder management and communication skills Experience leading compliance and financial crime teams AML technology and transaction monitoring systems proficiency Experience with FCA, NCA, OFSI and external auditors Strong knowledge of UK AML, sanctions, payment services and financial crime regulations Experience overseeing transaction monitoring, sanctions screening, KYC, EDD and SAR investigations Experience leading regulatory inspections and remediation program Proven people leadership and stakeholder management skills Eligible to perform the SMF17 function, subject to FCA approval. Core Competencies Demonstrates extensive expertise in regulatory compliance, particularly in AML, KYC, and financial crime regulations, while effectively managing stakeholder relationships and leading compliance teams. Proficient in overseeing financial crime frameworks and conducting risk assessments aligned with regulatory standards.
Aug 26, 2026
Full time
Responsibilities Performing the SMF17 (Money Laundering Reporting Officer/MLRO) function under the Senior Managers & Certification Regime. Act as the firm's Nominated Officer under the Money Laundering Regulations. Maintain compliance with FCA Handbook (SYSC, SUP, DEPP), Money Laundering Regulations, Proceeds of Crime Act, and Terrorism Act along with the UK Sanctions regime. Managing compliance oversight of key Financial Crime Frameworks and ensure alignment with regulatory requirements, industry best practices, and firm's risk profile. Providing regular MLRO reports to the Board and relevant governance committees. Owning and periodically refreshing the firm's Financial Crime Risk Assessment. Oversee the AML Monitoring Program, internal and external audits, FCA remediation actions, and regulatory inspections. Assist with the onboarding of new clients through rigorous KYC verification process. Advise on high-risk customers, PEPs, and complex ownership structures. Act as the firm's Nominated Officer for Suspicious Activity Reporting. Requirements 10 plus years of strong regulatory judgement and a risk-based approach to decision-making Excellent stakeholder management and communication skills Experience leading compliance and financial crime teams AML technology and transaction monitoring systems proficiency Experience with FCA, NCA, OFSI and external auditors Strong knowledge of UK AML, sanctions, payment services and financial crime regulations Experience overseeing transaction monitoring, sanctions screening, KYC, EDD and SAR investigations Experience leading regulatory inspections and remediation program Proven people leadership and stakeholder management skills Eligible to perform the SMF17 function, subject to FCA approval. Core Competencies Demonstrates extensive expertise in regulatory compliance, particularly in AML, KYC, and financial crime regulations, while effectively managing stakeholder relationships and leading compliance teams. Proficient in overseeing financial crime frameworks and conducting risk assessments aligned with regulatory standards.
Retail Deputy Manager 18 hour contract Why The Works? We don't just sell products. We inspire reading, learning, creativity and play. You could recommend the paint set that helps someone discover their inner artist. The book that inspires a future author. The game that brings a family together. Or the puzzle book that reconnects someone with a treasured memory. You never know what future outcomes your customer interaction might spark, or who someone might become. With your passion and our products, you'll help people discover new interests, explore their creativity, find a new hobby or reconnect with something they once loved. The unseen possibilities are limitless - and it all starts with you. Become a Retail Deputy Manager As a Deputy Manager, you play a vital role in supporting the Store Manager to lead the team and deliver an exceptional customer experience. You'll help drive commercial performance, maintain high operational standards, and step up to lead the store in the Store Manager's absence. You'll be a role model for the team - motivating, coaching, and ensuring every shift runs smoothly. Your mission is to deliver exceptional service, spark brilliant conversations, and help customers with their shopping missions - whether it's discovering new products they'll love, or finding the perfect gifts for someone else. By getting to know their interests or shopping mission, you'll be ready to recommend things that surprise, delight, and inspire them. You'll also play a key role in keeping the store well-stocked, tidy, safe, and welcoming. Alongside your teammates, you help create an environment where everything runs smoothly and everyone feels supported and included in the team. Being a Brand Ambassador Being a brand ambassador at The Works isn't your job title. It's the way you bring our brand to life every day through the moments you create. It's the smile that puts someone at ease, the warm welcome into the store, the way you support your colleagues with kindness and teamwork, the conversation that helps a child discover their new favourite toy, or the encouragement that inspires someone to reconnect with their creativity, or their love of reading. These small interactions - the ones that feel ordinary to you, often become extraordinary memories for the people who walk through our doors. Whether you're on the shop floor, in our distribution centre, or at our support centre, you'll always be representing our products, services, values and behaviours in a positive and authentic way, whatever the environment, where ever you are. You help build trust, brand awareness and loyalty simply through how you show up. At The Works, we are all Brand Ambassadors. Your Mission Support the Store Manager in leading the team to deliver excellent customer service and achieve store targets. Take ownership of key operational areas such as stock management, merchandising, and compliance. Lead by example on the shop floor, setting high standards for service, presentation, and teamwork. Coach and develop team members, providing feedback and support to help them grow. Step up to manage the store in the absence of the Store Manager, ensuring smooth day-to-day operations. Support recruitment, onboarding, and training of new team members. Monitor store performance and contribute ideas to improve sales and efficiency. Ensure health & safety, cash handling, and loss prevention procedures are followed. Foster a positive, inclusive, and high-performing team culture. Skills / Behaviours that will set you apart Experience in a supervisory or team leadership role within retail or customer service. Strong communication and interpersonal skills. Confident in leading a team and making decisions. Organised and able to manage multiple priorities. Customer-focused with a passion for delivering great service. Flexible and reliable, with a hands-on approach. Experience in a high-volume or value retail environment. Familiarity with retail systems and reporting tools. Experience supporting recruitment, training, or performance management. Being a great leader As a great leader with wonderful people skills, you'll create a team that's more than just co-workers - it's a team. Inspire and motivate your team in line with our employer brand, values, behaviours and purpose. Lead your team to reach their potential and steer your store to break records and get in the spotlight. Work collaboratively with support departments and peers. If somethings not quite right, provide quality constructive feedback so we can work as a team to get it right! But let's not forget about the most important part your team's well-being and aspirations. You'll be their biggest supporter, cheering them on. You'll have amazing everyday conversations with your team, discussing everything from performance to career aspirations and helping them get there Our PERKS really are 'The Works' 25% Colleague Discount! - Plus, exclusive Double Discount days! MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay. Holiday - 33 days, including bank holidays. Plus, your holiday allowance increases with long service. Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. Stream - Claim early access to 50% of your wages as you earn them - for when 'life' happens! Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! 24/7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more! Healthcare Cash Plan - To support your everyday healthcare costs. And loads more! - Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving. Our Purpose To inspire reading, learning, creativity and play. Our Values We are Crafty Smart with what we've got. We are Caring Heart in every action. We are Can-do Energy that gets it done. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments. At The Works, we're proud to have an inclusive culture where everyone can feel able to be themselves. Our roles are open to everyone, and we particularly welcome applications from people and communities that are under re We're open to conversations about working hours and flexible working and, where possible, we'll try to support this. If you need any reasonable adjustments during the application or interview process - or would like to discuss how you could carry out an essential part of the role - please let us know. We'll be happy to explore what support may help.
Aug 26, 2026
Full time
Retail Deputy Manager 18 hour contract Why The Works? We don't just sell products. We inspire reading, learning, creativity and play. You could recommend the paint set that helps someone discover their inner artist. The book that inspires a future author. The game that brings a family together. Or the puzzle book that reconnects someone with a treasured memory. You never know what future outcomes your customer interaction might spark, or who someone might become. With your passion and our products, you'll help people discover new interests, explore their creativity, find a new hobby or reconnect with something they once loved. The unseen possibilities are limitless - and it all starts with you. Become a Retail Deputy Manager As a Deputy Manager, you play a vital role in supporting the Store Manager to lead the team and deliver an exceptional customer experience. You'll help drive commercial performance, maintain high operational standards, and step up to lead the store in the Store Manager's absence. You'll be a role model for the team - motivating, coaching, and ensuring every shift runs smoothly. Your mission is to deliver exceptional service, spark brilliant conversations, and help customers with their shopping missions - whether it's discovering new products they'll love, or finding the perfect gifts for someone else. By getting to know their interests or shopping mission, you'll be ready to recommend things that surprise, delight, and inspire them. You'll also play a key role in keeping the store well-stocked, tidy, safe, and welcoming. Alongside your teammates, you help create an environment where everything runs smoothly and everyone feels supported and included in the team. Being a Brand Ambassador Being a brand ambassador at The Works isn't your job title. It's the way you bring our brand to life every day through the moments you create. It's the smile that puts someone at ease, the warm welcome into the store, the way you support your colleagues with kindness and teamwork, the conversation that helps a child discover their new favourite toy, or the encouragement that inspires someone to reconnect with their creativity, or their love of reading. These small interactions - the ones that feel ordinary to you, often become extraordinary memories for the people who walk through our doors. Whether you're on the shop floor, in our distribution centre, or at our support centre, you'll always be representing our products, services, values and behaviours in a positive and authentic way, whatever the environment, where ever you are. You help build trust, brand awareness and loyalty simply through how you show up. At The Works, we are all Brand Ambassadors. Your Mission Support the Store Manager in leading the team to deliver excellent customer service and achieve store targets. Take ownership of key operational areas such as stock management, merchandising, and compliance. Lead by example on the shop floor, setting high standards for service, presentation, and teamwork. Coach and develop team members, providing feedback and support to help them grow. Step up to manage the store in the absence of the Store Manager, ensuring smooth day-to-day operations. Support recruitment, onboarding, and training of new team members. Monitor store performance and contribute ideas to improve sales and efficiency. Ensure health & safety, cash handling, and loss prevention procedures are followed. Foster a positive, inclusive, and high-performing team culture. Skills / Behaviours that will set you apart Experience in a supervisory or team leadership role within retail or customer service. Strong communication and interpersonal skills. Confident in leading a team and making decisions. Organised and able to manage multiple priorities. Customer-focused with a passion for delivering great service. Flexible and reliable, with a hands-on approach. Experience in a high-volume or value retail environment. Familiarity with retail systems and reporting tools. Experience supporting recruitment, training, or performance management. Being a great leader As a great leader with wonderful people skills, you'll create a team that's more than just co-workers - it's a team. Inspire and motivate your team in line with our employer brand, values, behaviours and purpose. Lead your team to reach their potential and steer your store to break records and get in the spotlight. Work collaboratively with support departments and peers. If somethings not quite right, provide quality constructive feedback so we can work as a team to get it right! But let's not forget about the most important part your team's well-being and aspirations. You'll be their biggest supporter, cheering them on. You'll have amazing everyday conversations with your team, discussing everything from performance to career aspirations and helping them get there Our PERKS really are 'The Works' 25% Colleague Discount! - Plus, exclusive Double Discount days! MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay. Holiday - 33 days, including bank holidays. Plus, your holiday allowance increases with long service. Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. Stream - Claim early access to 50% of your wages as you earn them - for when 'life' happens! Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! 24/7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more! Healthcare Cash Plan - To support your everyday healthcare costs. And loads more! - Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving. Our Purpose To inspire reading, learning, creativity and play. Our Values We are Crafty Smart with what we've got. We are Caring Heart in every action. We are Can-do Energy that gets it done. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments. At The Works, we're proud to have an inclusive culture where everyone can feel able to be themselves. Our roles are open to everyone, and we particularly welcome applications from people and communities that are under re We're open to conversations about working hours and flexible working and, where possible, we'll try to support this. If you need any reasonable adjustments during the application or interview process - or would like to discuss how you could carry out an essential part of the role - please let us know. We'll be happy to explore what support may help.
Competitive annual salary plus 12% management bonus Contract Type Permanent Position Type Full Time Weekly hours 37.5 Shift Pattern 4 on 2 off Fantastic benefits inc free parking, bonus scheme, wellbeing support (EAP), staff discount, travel discount, life assurance, pension, health cash plan (dental, optical, medical, health and fitness discounts - cash back plan) Description & Requirements Seeking a Dynamic Retail Manager to Lead Success at World Duty Free - Glasgow Airport Are you a proven leader with a passion for inspiring teams and delivering exceptional retail experiences? World Duty Free is on the hunt for a strong, results-driven Retail Manager to lead our high-performing team at Glasgow Airport and drive continued success in this fast-paced environment. Your Mission: As a Customer Service Leader/Department Manager, you'll take charge, leading with energy, expertise, and a relentless focus on achieving excellence. Key responsibilities include: Inspiring and motivating the team to deliver outstanding customer service and drive sales growth. Coaching and developing talent to ensure high performance and operational excellence. Leading seamless store operations in collaboration with peers and Customer Service Leaders. Driving department and category performance to maximize sales and profitability. Implementing innovative strategies to enhance customer satisfaction and brand loyalty. What You Bring: We are seeking an exceptional leader with: Proven success in managing large teams in a fast-paced retail environment. Outstanding communication and leadership skills with the ability to influence and inspire. A relentless customer-first mindset and the drive to create an unparalleled shopping experience. Strategic thinking and problem-solving abilities to manage day-to-day operations smoothly. Passion, resilience, and energy to thrive in a dynamic airport retail setting. You will receive comprehensive training and support to thrive in your new role. As a Retail Manager, you'll have the opportunity to lead by example and make a lasting impact on our team and customers. We know, to be a great employer, we rely on thousands of colleagues being dedicated to coming to work every day with a smile and giving our customers exceptional service. For us to be a great employer, our aim is for you to be a part of our people promise, to be treated with respect, be engaged in your job, to grow your skills and receive fair recognition and reward. You can find out more about our benefits and values at At World Duty Free we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your previous experience doesn't align perfectly with every element in the advert, we encourage you to apply anyway. You may be just the right candidate for this or for other roles. We are proud to be a Disability Confident employer, so if you have a disability, we can support you with adjustments that need to be made.
Aug 26, 2026
Full time
Competitive annual salary plus 12% management bonus Contract Type Permanent Position Type Full Time Weekly hours 37.5 Shift Pattern 4 on 2 off Fantastic benefits inc free parking, bonus scheme, wellbeing support (EAP), staff discount, travel discount, life assurance, pension, health cash plan (dental, optical, medical, health and fitness discounts - cash back plan) Description & Requirements Seeking a Dynamic Retail Manager to Lead Success at World Duty Free - Glasgow Airport Are you a proven leader with a passion for inspiring teams and delivering exceptional retail experiences? World Duty Free is on the hunt for a strong, results-driven Retail Manager to lead our high-performing team at Glasgow Airport and drive continued success in this fast-paced environment. Your Mission: As a Customer Service Leader/Department Manager, you'll take charge, leading with energy, expertise, and a relentless focus on achieving excellence. Key responsibilities include: Inspiring and motivating the team to deliver outstanding customer service and drive sales growth. Coaching and developing talent to ensure high performance and operational excellence. Leading seamless store operations in collaboration with peers and Customer Service Leaders. Driving department and category performance to maximize sales and profitability. Implementing innovative strategies to enhance customer satisfaction and brand loyalty. What You Bring: We are seeking an exceptional leader with: Proven success in managing large teams in a fast-paced retail environment. Outstanding communication and leadership skills with the ability to influence and inspire. A relentless customer-first mindset and the drive to create an unparalleled shopping experience. Strategic thinking and problem-solving abilities to manage day-to-day operations smoothly. Passion, resilience, and energy to thrive in a dynamic airport retail setting. You will receive comprehensive training and support to thrive in your new role. As a Retail Manager, you'll have the opportunity to lead by example and make a lasting impact on our team and customers. We know, to be a great employer, we rely on thousands of colleagues being dedicated to coming to work every day with a smile and giving our customers exceptional service. For us to be a great employer, our aim is for you to be a part of our people promise, to be treated with respect, be engaged in your job, to grow your skills and receive fair recognition and reward. You can find out more about our benefits and values at At World Duty Free we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your previous experience doesn't align perfectly with every element in the advert, we encourage you to apply anyway. You may be just the right candidate for this or for other roles. We are proud to be a Disability Confident employer, so if you have a disability, we can support you with adjustments that need to be made.
Join a Community where Relationships Drive Success Job Title: Midday Lunch Supervisor Location: Meoncross School, 65 Burnt House Lane, Hampshire, PO14 2EF Hours: 15 hours per week Salary: Up to £7,931.04 per Annum Contract: Permanent Term Time Only About the School - Meoncross At Meoncross School, we believe that education should inspire curiosity, build confidence and prepare young people to thrive in an ever-changing world. Located on the beautiful south coast, we are a thriving independent school for children from Nursery through to Year 11, where academic excellence is balanced with outstanding pastoral care and a genuine sense of community. Our distinctive Coastal Education curriculum takes full advantage of our unique location, enriching learning through environmental awareness, outdoor experiences and meaningful connections with the local community. We encourage pupils to think creatively, develop resilience and become responsible global citizens, while nurturing a lifelong love of learning. The wellbeing of our pupils and staff is central to everything we do. We are committed to creating a supportive, inclusive and respectful environment where everyone feels valued, listened to and empowered to achieve their potential. We recognise that happy, motivated staff are essential to providing the very best education for our pupils, and we actively promote professional development, collaboration and a healthy work-life balance. As part of Blenheim Schools Group, we combine the warmth and personal approach of a close-knit school community with the opportunities, expertise and support of a wider educational organisation. If you are passionate about education, share our commitment to excellence and wellbeing, and want to make a meaningful difference to the lives of young people, we would be delighted to welcome your application. Role Purpose As a Midday Lunch Supervisor, you will play an important role in ensuring pupils enjoy a safe, positive, and well-supervised lunchtime experience. Working as part of the wider school team, you will uphold the school's values and standards, support pupil wellbeing, and contribute to a caring and inclusive environment while following school policies and procedures. Key Responsibilities Supervise pupils during lunchtime, ensuring their safety, wellbeing, and positive behaviour. Operate tills accurately and efficiently while providing excellent customer service to pupils and staff. Promote good table manners, hygiene, and respectful behaviour within the dining hall. Support meal service, assist pupils as needed, clear tables, and maintain a clean and welcoming environment. Ensure high standards of cleanliness, food hygiene, health and safety, and encourage recycling and waste reduction. Work collaboratively with school and catering staff to support pupil welfare and address any concerns. Complete food safety duties, including stock rotation, temperature checks, and food waste monitoring. Maintain confidentiality, attend required training, and contribute positively to the wider school community. Carry out any other reasonable duties requested by the Catering Manager, Headteacher, or Senior Leadership Team. What You Will Bring Ability to prioritise tasks Ability to work on own initiative Ability to work as part of a team Ability to build relationships with children & young people Flexible approach to working Willing to undertake training Resilience Good standard of personal hygiene Awareness of Health and Safety (desirable) Benefits Lunch during term time School fee discount Shopping discounts We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales .
Aug 26, 2026
Full time
Join a Community where Relationships Drive Success Job Title: Midday Lunch Supervisor Location: Meoncross School, 65 Burnt House Lane, Hampshire, PO14 2EF Hours: 15 hours per week Salary: Up to £7,931.04 per Annum Contract: Permanent Term Time Only About the School - Meoncross At Meoncross School, we believe that education should inspire curiosity, build confidence and prepare young people to thrive in an ever-changing world. Located on the beautiful south coast, we are a thriving independent school for children from Nursery through to Year 11, where academic excellence is balanced with outstanding pastoral care and a genuine sense of community. Our distinctive Coastal Education curriculum takes full advantage of our unique location, enriching learning through environmental awareness, outdoor experiences and meaningful connections with the local community. We encourage pupils to think creatively, develop resilience and become responsible global citizens, while nurturing a lifelong love of learning. The wellbeing of our pupils and staff is central to everything we do. We are committed to creating a supportive, inclusive and respectful environment where everyone feels valued, listened to and empowered to achieve their potential. We recognise that happy, motivated staff are essential to providing the very best education for our pupils, and we actively promote professional development, collaboration and a healthy work-life balance. As part of Blenheim Schools Group, we combine the warmth and personal approach of a close-knit school community with the opportunities, expertise and support of a wider educational organisation. If you are passionate about education, share our commitment to excellence and wellbeing, and want to make a meaningful difference to the lives of young people, we would be delighted to welcome your application. Role Purpose As a Midday Lunch Supervisor, you will play an important role in ensuring pupils enjoy a safe, positive, and well-supervised lunchtime experience. Working as part of the wider school team, you will uphold the school's values and standards, support pupil wellbeing, and contribute to a caring and inclusive environment while following school policies and procedures. Key Responsibilities Supervise pupils during lunchtime, ensuring their safety, wellbeing, and positive behaviour. Operate tills accurately and efficiently while providing excellent customer service to pupils and staff. Promote good table manners, hygiene, and respectful behaviour within the dining hall. Support meal service, assist pupils as needed, clear tables, and maintain a clean and welcoming environment. Ensure high standards of cleanliness, food hygiene, health and safety, and encourage recycling and waste reduction. Work collaboratively with school and catering staff to support pupil welfare and address any concerns. Complete food safety duties, including stock rotation, temperature checks, and food waste monitoring. Maintain confidentiality, attend required training, and contribute positively to the wider school community. Carry out any other reasonable duties requested by the Catering Manager, Headteacher, or Senior Leadership Team. What You Will Bring Ability to prioritise tasks Ability to work on own initiative Ability to work as part of a team Ability to build relationships with children & young people Flexible approach to working Willing to undertake training Resilience Good standard of personal hygiene Awareness of Health and Safety (desirable) Benefits Lunch during term time School fee discount Shopping discounts We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales .
Fabrication Business Development Manager About the Company Our client is a long-established UK engineering and manufacturing business with a strong reputation for quality, reliability and technical expertise. The business provides a range of fabrication, machining, welding, assembly and engineered manufacturing solutions to customers across a variety of technically demanding industrial sectors. As part of an exciting period of growth, they are looking for an ambitious and commercially focused Fabrication Business Development Manager to develop new business opportunities and grow the customer base across the UK. The Role This is a hands-on business development and sales role focused on identifying, developing and securing new manufacturing opportunities. You will be responsible for building new customer relationships, generating enquiries, securing quotation opportunities and converting prospects into long-term customers. Working closely with engineering, estimating and production teams, you will play a key role in increasing sales revenue and expanding the company's presence across target industrial markets. Key Responsibilities Identify and develop new business opportunities across engineering, manufacturing and other technically demanding industrial sectors. Research and identify target customers with requirements for fabrication, welding, machining, assembly and related manufacturing services. Generate and qualify new leads through direct outreach, networking, industry events and customer engagement. Develop relationships with buyers, procurement teams, engineers, project managers and senior decision-makers. Arrange and attend customer meetings and site visits across the UK. Manage opportunities from initial enquiry through to quotation, negotiation and order placement. Build, manage and develop a healthy sales pipeline. Identify opportunities to increase customer spend and develop repeat and long-term business. Work closely with internal engineering and production teams to understand customer requirements and develop appropriate solutions. Represent the business at customer sites, exhibitions, trade shows and industry events. Maintain accurate CRM records and provide regular pipeline and sales updates. Requirements Essential Proven track record in B2B sales and business development within engineering, manufacturing, fabrication or a related technical environment. Demonstrable experience of winning new customers and developing existing accounts . Strong commercial, sales and negotiation skills. Confident communicator with the ability to build relationships at all levels. Proven ability to manage a sales pipeline and convert opportunities into orders. Self-motivated, commercially driven and results focused. Full UK Driving Licence and willingness to travel nationally. Desirable Knowledge of fabrication, welding, machining, metalworking or manufacturing processes. Experience selling into technically demanding industrial sectors. Experience supplying customers within defence, marine, rail, aerospace, automotive, energy, infrastructure or other engineering-led markets. Existing contacts within relevant industrial sectors. Ability to understand engineering drawings, specifications and customer requirements. What Success Looks Like New customer accounts won. Increased sales pipeline value. Growth in fabrication and manufacturing revenue. Increased customer spend and repeat business. Strong, long-term customer relationships. Increased market presence across target industrial sectors. Location: West Midlands This is a customer-facing role requiring regular travel to customer sites and meetings across the UK.
Aug 26, 2026
Full time
Fabrication Business Development Manager About the Company Our client is a long-established UK engineering and manufacturing business with a strong reputation for quality, reliability and technical expertise. The business provides a range of fabrication, machining, welding, assembly and engineered manufacturing solutions to customers across a variety of technically demanding industrial sectors. As part of an exciting period of growth, they are looking for an ambitious and commercially focused Fabrication Business Development Manager to develop new business opportunities and grow the customer base across the UK. The Role This is a hands-on business development and sales role focused on identifying, developing and securing new manufacturing opportunities. You will be responsible for building new customer relationships, generating enquiries, securing quotation opportunities and converting prospects into long-term customers. Working closely with engineering, estimating and production teams, you will play a key role in increasing sales revenue and expanding the company's presence across target industrial markets. Key Responsibilities Identify and develop new business opportunities across engineering, manufacturing and other technically demanding industrial sectors. Research and identify target customers with requirements for fabrication, welding, machining, assembly and related manufacturing services. Generate and qualify new leads through direct outreach, networking, industry events and customer engagement. Develop relationships with buyers, procurement teams, engineers, project managers and senior decision-makers. Arrange and attend customer meetings and site visits across the UK. Manage opportunities from initial enquiry through to quotation, negotiation and order placement. Build, manage and develop a healthy sales pipeline. Identify opportunities to increase customer spend and develop repeat and long-term business. Work closely with internal engineering and production teams to understand customer requirements and develop appropriate solutions. Represent the business at customer sites, exhibitions, trade shows and industry events. Maintain accurate CRM records and provide regular pipeline and sales updates. Requirements Essential Proven track record in B2B sales and business development within engineering, manufacturing, fabrication or a related technical environment. Demonstrable experience of winning new customers and developing existing accounts . Strong commercial, sales and negotiation skills. Confident communicator with the ability to build relationships at all levels. Proven ability to manage a sales pipeline and convert opportunities into orders. Self-motivated, commercially driven and results focused. Full UK Driving Licence and willingness to travel nationally. Desirable Knowledge of fabrication, welding, machining, metalworking or manufacturing processes. Experience selling into technically demanding industrial sectors. Experience supplying customers within defence, marine, rail, aerospace, automotive, energy, infrastructure or other engineering-led markets. Existing contacts within relevant industrial sectors. Ability to understand engineering drawings, specifications and customer requirements. What Success Looks Like New customer accounts won. Increased sales pipeline value. Growth in fabrication and manufacturing revenue. Increased customer spend and repeat business. Strong, long-term customer relationships. Increased market presence across target industrial sectors. Location: West Midlands This is a customer-facing role requiring regular travel to customer sites and meetings across the UK.
Salary: Up to £32,000 + Bonus + Excellent Benefits Warehouse Team Leader - Marston Gate - Supply Chain So, who are we? We are Wolseley, a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the competitive salary, there are also benefits on tap - including Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! As an Warehouse Team Leader based in Marston Gate you'll be responsible for: Leading and motivating a team of warehouse operatives to achieve and exceed KPIs and deliver excellent customer service. Ensuring all operational processes are completed accurately, efficiently, and in line with health, safety, and environmental standards. Managing all aspects of people leadership, including performance reviews, absence management, holiday approvals, and training. You will be managing a team of around 15 Warehouse Operatives Maintaining stock integrity through cycle counts, discrepancy investigations, and correct product handling. Coordinating daily workflow and resource deployment to meet service targets, ensuring smooth operational flow across picking, packing, replenishment, and loading. This is a full-time, permanent role working 40 hours per week Monday to Friday between 2.00pm - 10.00pm. And here's what we'd like you to have: Proven experience within a people manager or team leader role Warehouse experience is desirable, but not essential MHE experience or licenses are desirable To be able to manage KPIs, work to deadlines and challenge where needed We look forward to receiving your application!
Aug 26, 2026
Full time
Salary: Up to £32,000 + Bonus + Excellent Benefits Warehouse Team Leader - Marston Gate - Supply Chain So, who are we? We are Wolseley, a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the competitive salary, there are also benefits on tap - including Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! As an Warehouse Team Leader based in Marston Gate you'll be responsible for: Leading and motivating a team of warehouse operatives to achieve and exceed KPIs and deliver excellent customer service. Ensuring all operational processes are completed accurately, efficiently, and in line with health, safety, and environmental standards. Managing all aspects of people leadership, including performance reviews, absence management, holiday approvals, and training. You will be managing a team of around 15 Warehouse Operatives Maintaining stock integrity through cycle counts, discrepancy investigations, and correct product handling. Coordinating daily workflow and resource deployment to meet service targets, ensuring smooth operational flow across picking, packing, replenishment, and loading. This is a full-time, permanent role working 40 hours per week Monday to Friday between 2.00pm - 10.00pm. And here's what we'd like you to have: Proven experience within a people manager or team leader role Warehouse experience is desirable, but not essential MHE experience or licenses are desirable To be able to manage KPIs, work to deadlines and challenge where needed We look forward to receiving your application!
Summary £XX,XXX - £XX,XXX per annum 35 days' holiday (pro rata) Full & Part Time Opportunities Ongoing training 10% in-store discount Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're resilient, confident and willing to take on a challenge. Just like you. As a Lidl Area Manager, you'll be one of our future leaders, helping us move into our next stage of growth. You'll begin your journey by learning our business from the inside out, to best equip you before you embark on your new role. From stacking shelves as a Customer Assistant to leading from the shop floor as a Store Manager, we'll make sure you're fully immersed in all things Lidl. From leading your team to leading your life, our full and part time roles give you the flexibility to balance it all. Before you know it, you'll be coordinating multiple stores, supporting your Store Managers to guide their teams, hitting KPIs, and delivering your best work. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. What you'll do Regularly visit your stores to make sure things are running like clockwork, paying particular attention to efficiency, productivity and operational compliance Mentor and support your Store Managers in recruiting, training and developing their teams, while improving their store performance Empower your teams to achieve their KPIs and maintain our high standards Confidently create an environment where your teams can do their best work, shift after shift, in accordance with our Leadership & Company Values What you'll need Experience motivating and leading teams across multiple sites to achieve outstanding results The ability to understand complex reports, how to put next steps in place and oversee the effectiveness of new initiatives Drive to learn and keep up to date with the ever-changing aspects of our business Effective communication skills to support your teams with new launches, concepts and processes A full UK Driving License What you'll receive 35 days holiday (pro rata) Ongoing training 10% in-store discount A fully expensed company car Contributory pension scheme Enhanced family leave Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Aug 26, 2026
Full time
Summary £XX,XXX - £XX,XXX per annum 35 days' holiday (pro rata) Full & Part Time Opportunities Ongoing training 10% in-store discount Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're resilient, confident and willing to take on a challenge. Just like you. As a Lidl Area Manager, you'll be one of our future leaders, helping us move into our next stage of growth. You'll begin your journey by learning our business from the inside out, to best equip you before you embark on your new role. From stacking shelves as a Customer Assistant to leading from the shop floor as a Store Manager, we'll make sure you're fully immersed in all things Lidl. From leading your team to leading your life, our full and part time roles give you the flexibility to balance it all. Before you know it, you'll be coordinating multiple stores, supporting your Store Managers to guide their teams, hitting KPIs, and delivering your best work. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. What you'll do Regularly visit your stores to make sure things are running like clockwork, paying particular attention to efficiency, productivity and operational compliance Mentor and support your Store Managers in recruiting, training and developing their teams, while improving their store performance Empower your teams to achieve their KPIs and maintain our high standards Confidently create an environment where your teams can do their best work, shift after shift, in accordance with our Leadership & Company Values What you'll need Experience motivating and leading teams across multiple sites to achieve outstanding results The ability to understand complex reports, how to put next steps in place and oversee the effectiveness of new initiatives Drive to learn and keep up to date with the ever-changing aspects of our business Effective communication skills to support your teams with new launches, concepts and processes A full UK Driving License What you'll receive 35 days holiday (pro rata) Ongoing training 10% in-store discount A fully expensed company car Contributory pension scheme Enhanced family leave Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Customer Service Advisor Location: Redditch (Office-Based) Hours: Full Time, Monday to Friday Salary: £28,000 per annum Pertemps are currently recruiting on behalf of a well-established and growing business for a Customer Service Advisor to join their team at their Head Office in Redditch. This is an excellent opportunity for a customer-focused professional who enjoys building relationships, resolving queries, and ensuring customers receive a first-class experience throughout their journey. You'll play a key role in coordinating communication between customers, installation teams, and internal departments to ensure projects are completed efficiently and to a high standard. Key Responsibilities As a Customer Service Advisor, your duties will include: Acting as the primary point of contact for customers throughout their installation process Providing a professional, friendly, and solution-focused service at all times Making regular outbound calls to customers and installation teams to provide updates and resolve any issues Working closely with Project Managers to ensure projects remain on track Updating and maintaining customer records accurately within the CRM system Monitoring installation progress and ensuring any concerns or complaints are addressed promptly Supporting the achievement of departmental and individual performance targets Contacting customers regarding outstanding payments once work has been completed Assisting with customer complaints and helping to deliver effective resolutions Maintaining reports, trackers, and internal systems to ensure all information is up to date Communicating confidently via telephone, email, and written correspondence Providing support to colleagues and covering responsibilities when required Representing the business in a professional and positive manner at all times Skills & Experience Required To be successful in this role, you will have: Previous experience within a customer service, customer support, or customer care environment A genuine passion for delivering excellent customer experiences Strong communication skills with the ability to build rapport easily Excellent organisational skills and a high level of attention to detail The ability to prioritise workloads and remain calm in a fast-paced environment A proactive and positive approach to problem-solving Good working knowledge of Microsoft Office, including Outlook Experience handling payments, credit control, or financial administration would be advantageous
Aug 26, 2026
Full time
Customer Service Advisor Location: Redditch (Office-Based) Hours: Full Time, Monday to Friday Salary: £28,000 per annum Pertemps are currently recruiting on behalf of a well-established and growing business for a Customer Service Advisor to join their team at their Head Office in Redditch. This is an excellent opportunity for a customer-focused professional who enjoys building relationships, resolving queries, and ensuring customers receive a first-class experience throughout their journey. You'll play a key role in coordinating communication between customers, installation teams, and internal departments to ensure projects are completed efficiently and to a high standard. Key Responsibilities As a Customer Service Advisor, your duties will include: Acting as the primary point of contact for customers throughout their installation process Providing a professional, friendly, and solution-focused service at all times Making regular outbound calls to customers and installation teams to provide updates and resolve any issues Working closely with Project Managers to ensure projects remain on track Updating and maintaining customer records accurately within the CRM system Monitoring installation progress and ensuring any concerns or complaints are addressed promptly Supporting the achievement of departmental and individual performance targets Contacting customers regarding outstanding payments once work has been completed Assisting with customer complaints and helping to deliver effective resolutions Maintaining reports, trackers, and internal systems to ensure all information is up to date Communicating confidently via telephone, email, and written correspondence Providing support to colleagues and covering responsibilities when required Representing the business in a professional and positive manner at all times Skills & Experience Required To be successful in this role, you will have: Previous experience within a customer service, customer support, or customer care environment A genuine passion for delivering excellent customer experiences Strong communication skills with the ability to build rapport easily Excellent organisational skills and a high level of attention to detail The ability to prioritise workloads and remain calm in a fast-paced environment A proactive and positive approach to problem-solving Good working knowledge of Microsoft Office, including Outlook Experience handling payments, credit control, or financial administration would be advantageous
Select how often (in days) to receive an alert: Customer Services & Delivery Market Unit UKI Head, Consulting Business Expected Travel: 0 - 50% Employment Type: Regular Full Time The Customer Services & Delivery (CS&D) Market Unit (MU) UKI Head is a Senior leader responsible for driving the CS&D strategy in the region and executing SAP's goal to be Cloud and Business AI company, while shaping and executing RISE with SAP, Cloud Adoption and driving innovation with SAP customers. As CS&D MU UKI Head you will have overall end-to-end responsibility of CS&D business success, business transformation and customer success at MU level. In addition, this leader has a strong focus on achieving financial results (revenue and margin) while ensuring delivery excellence and enabling our customers to realize true business value of SAP's innovations. The MU UKI CS&D Head is a key member of the regional CE&A leadership team, partnering closely with other L3 senior leadership to define and execute joint GTM activities, adoption initiatives, and to ensure business success. This leader represents CS&D organization in customer interactions at C-Level, partner ecosystem, public events, and SAP-internal activities within the MU and beyond. As a people manager, the CS&D MU UKI Head coaches and develops teams to reach their full potential. Key priorities Accelerate Cloud and Business AI growth in the region Accelerate Cloud success in the region via strong Adoption & Consumption focus Shape and execute the services transformation to the cloud, including SAP Business AI Platform success Shape and successfully execute the CS&D strategy in the region in alignment with the SAP's strategy Accelerate workforce transformation and skills readiness to support services transformation Responsibilities Leadership Understand the SAP strategy and communicate a clear vision of the future: discuss, explain and actively promote the vision within the region, and to customers. Align the CS&D strategy to the Market Unit and drive adoption across all segments. Act as a member of the region management teams. Represent SAP and CS&D in internal and external events, partner and customer interactions. Strong leader at both the strategic and tactical levels, sees and articulates the bigger picture. Sound knowledge of the SAP market and competition; a strong negotiator who has experience in ensuring customer success and reference - ability as well as supporting profitability targets. Solid understanding of the operational and financial aspects of running a services business. P&L awareness and ownership. Create trusted relationships with strategic customers and partners. Solid understanding of the innovation technologies landscape and trends. Ability to cover those topics in public events and C-Level customer conversations. Delivery Excellence and Management Executional Excellence: Ability to consistently achieve results and exceed targets. Champion an environment where Market Unit Business Managers are transparent in providing oversight across all engagements, from the initial bid process to project completion, by working closely with their direct reports, CS Sales, Services Sales, Delivery Management Office, and other stakeholders. Understanding of the SAP implementation principles in different methodologies and able to articulate this clearly to customers. Tightly monitor regional and Market Unit revenue, margin and contribution, take corrective action to ensure commitments are met. Evaluate complex situations accurately and identify viable solutions that create successful and predictable outcomes for their engagements and customers, balancing SAP objectives. Accelerates the market penetration with the new Services and Support Portfolio Develop, in strict collaboration with MU MD UKI a strategic growth plan for Services Sales, including an operational roadmap; execute through the regional structure. Steer performance and financial results of Services Sales. Own the regional Services sales booking number, in collaboration with the MU UKI MD Innovate on commercial and, with CS&D and Partner organizations, delivery models. Drive the full Services Sales portfolio within the MU Services Sales organizations. Drive consistency, simplicity, speed, customer value realization and elevated customer experience. Work with MU to drive a successful end-to-end services engagement. Serve as Executive sponsor on key, global, strategic customers, and engagements. Operational Excellence Ensure transparency and predictability of the business on all levels. Maintain highest standards of business integrity and compliance. Ensure tracking and realization of the financial targets and other KPIs at each level of the P&L within the MU down to individual levels. Workforce Management including Supply, Demand and Forecast Management. Effective resource planning and allocation across their accounts. Understand Partner Management aspects relevant to the MU and individual customers and assist with implementation of partner management strategy. Sales and Business Development Develop a clear and structured Go-to-Market strategy for the MU. Grow the business together with Customer Success teams within the MU by identifying opportunities, scoping customer needs. Collaborate with Service Portfolio Management and drive the success of new service offerings and delivery models. Team management Develop and execute the people agenda aligned with the SAP strategy and CS&D priorities. Monitor team performance and report on metrics with clarity and consistency. Expertise In-depth understanding of SAP's strategy and market position. Strong process-orientation and organizational change skills. Outstanding communication and networking skills. High ambition, drive for, and focus on results and execution. Experience managing and interacting with a geographically and culturally diverse team. High level of flexibility, integrity, and confidentiality. Excellent listener and communicator capable of articulating and simplifying complex situations. Liaison and consultative skills: negotiating and conflict management skills. Ability to train, mentor and develop team members, ensuring they run at their best. Experience Experience in leading a MU or regional business unit with holistic General Manager responsibility. Strong stakeholder management and influencing skills, enduring focus on Customer Success and experience in engaging with the C-suite. Experience with managing a sizeable P&L. Experience in leading and managing/interacting with a diverse and territorially distributed team in a matrix structure. Relevant and current experience in running a professional services organization in SAP environment. This must include SAP's newer technologies. Proven ability to drive delivery execution within their area of responsibility, proficiency in aligning cross-topic objectives and approaches within a matrixed organisation. Solid knowledge of key SAP solutions and respective industry business process understanding. Customer Focus: strong focus on the customer and customer success outcomes. Customer Success Leadership: Track record of 7+ years of national/international leadership in Services/Sales areas. Solid line and dotted line organization management manifested by high leadership trust score and employee engagement score. Fosters belonging, accountability, transparency and trust. Business Transformation: Track record of translating transformations and strategy into execution & measurable business success, with focus on services delivery towards customers success transformations and track record of significant delivery efficiencies. Business performance: ability to deliver against financial and non-financial business goals. Strong stakeholder management and influencing skills. Proven experience in successfully leading cross functional teams without authority / in a matrix construct. Relevant and current experience in running a professional services organization in SAP environment. This must include SAP's newer technologies. Solid knowledge of key SAP solutions and respective industry business process understanding. Regional exposure within the respective region. Strong strategic thinking and decision-making skills. Other Language: Fluency in English Education: Bachelor's Degree or equivalent accreditation required; Master's Degree or MBA Preferred . Location Middlesex, GB, TW148HD Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end to end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose driven and future focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. . click apply for full job details
Aug 26, 2026
Full time
Select how often (in days) to receive an alert: Customer Services & Delivery Market Unit UKI Head, Consulting Business Expected Travel: 0 - 50% Employment Type: Regular Full Time The Customer Services & Delivery (CS&D) Market Unit (MU) UKI Head is a Senior leader responsible for driving the CS&D strategy in the region and executing SAP's goal to be Cloud and Business AI company, while shaping and executing RISE with SAP, Cloud Adoption and driving innovation with SAP customers. As CS&D MU UKI Head you will have overall end-to-end responsibility of CS&D business success, business transformation and customer success at MU level. In addition, this leader has a strong focus on achieving financial results (revenue and margin) while ensuring delivery excellence and enabling our customers to realize true business value of SAP's innovations. The MU UKI CS&D Head is a key member of the regional CE&A leadership team, partnering closely with other L3 senior leadership to define and execute joint GTM activities, adoption initiatives, and to ensure business success. This leader represents CS&D organization in customer interactions at C-Level, partner ecosystem, public events, and SAP-internal activities within the MU and beyond. As a people manager, the CS&D MU UKI Head coaches and develops teams to reach their full potential. Key priorities Accelerate Cloud and Business AI growth in the region Accelerate Cloud success in the region via strong Adoption & Consumption focus Shape and execute the services transformation to the cloud, including SAP Business AI Platform success Shape and successfully execute the CS&D strategy in the region in alignment with the SAP's strategy Accelerate workforce transformation and skills readiness to support services transformation Responsibilities Leadership Understand the SAP strategy and communicate a clear vision of the future: discuss, explain and actively promote the vision within the region, and to customers. Align the CS&D strategy to the Market Unit and drive adoption across all segments. Act as a member of the region management teams. Represent SAP and CS&D in internal and external events, partner and customer interactions. Strong leader at both the strategic and tactical levels, sees and articulates the bigger picture. Sound knowledge of the SAP market and competition; a strong negotiator who has experience in ensuring customer success and reference - ability as well as supporting profitability targets. Solid understanding of the operational and financial aspects of running a services business. P&L awareness and ownership. Create trusted relationships with strategic customers and partners. Solid understanding of the innovation technologies landscape and trends. Ability to cover those topics in public events and C-Level customer conversations. Delivery Excellence and Management Executional Excellence: Ability to consistently achieve results and exceed targets. Champion an environment where Market Unit Business Managers are transparent in providing oversight across all engagements, from the initial bid process to project completion, by working closely with their direct reports, CS Sales, Services Sales, Delivery Management Office, and other stakeholders. Understanding of the SAP implementation principles in different methodologies and able to articulate this clearly to customers. Tightly monitor regional and Market Unit revenue, margin and contribution, take corrective action to ensure commitments are met. Evaluate complex situations accurately and identify viable solutions that create successful and predictable outcomes for their engagements and customers, balancing SAP objectives. Accelerates the market penetration with the new Services and Support Portfolio Develop, in strict collaboration with MU MD UKI a strategic growth plan for Services Sales, including an operational roadmap; execute through the regional structure. Steer performance and financial results of Services Sales. Own the regional Services sales booking number, in collaboration with the MU UKI MD Innovate on commercial and, with CS&D and Partner organizations, delivery models. Drive the full Services Sales portfolio within the MU Services Sales organizations. Drive consistency, simplicity, speed, customer value realization and elevated customer experience. Work with MU to drive a successful end-to-end services engagement. Serve as Executive sponsor on key, global, strategic customers, and engagements. Operational Excellence Ensure transparency and predictability of the business on all levels. Maintain highest standards of business integrity and compliance. Ensure tracking and realization of the financial targets and other KPIs at each level of the P&L within the MU down to individual levels. Workforce Management including Supply, Demand and Forecast Management. Effective resource planning and allocation across their accounts. Understand Partner Management aspects relevant to the MU and individual customers and assist with implementation of partner management strategy. Sales and Business Development Develop a clear and structured Go-to-Market strategy for the MU. Grow the business together with Customer Success teams within the MU by identifying opportunities, scoping customer needs. Collaborate with Service Portfolio Management and drive the success of new service offerings and delivery models. Team management Develop and execute the people agenda aligned with the SAP strategy and CS&D priorities. Monitor team performance and report on metrics with clarity and consistency. Expertise In-depth understanding of SAP's strategy and market position. Strong process-orientation and organizational change skills. Outstanding communication and networking skills. High ambition, drive for, and focus on results and execution. Experience managing and interacting with a geographically and culturally diverse team. High level of flexibility, integrity, and confidentiality. Excellent listener and communicator capable of articulating and simplifying complex situations. Liaison and consultative skills: negotiating and conflict management skills. Ability to train, mentor and develop team members, ensuring they run at their best. Experience Experience in leading a MU or regional business unit with holistic General Manager responsibility. Strong stakeholder management and influencing skills, enduring focus on Customer Success and experience in engaging with the C-suite. Experience with managing a sizeable P&L. Experience in leading and managing/interacting with a diverse and territorially distributed team in a matrix structure. Relevant and current experience in running a professional services organization in SAP environment. This must include SAP's newer technologies. Proven ability to drive delivery execution within their area of responsibility, proficiency in aligning cross-topic objectives and approaches within a matrixed organisation. Solid knowledge of key SAP solutions and respective industry business process understanding. Customer Focus: strong focus on the customer and customer success outcomes. Customer Success Leadership: Track record of 7+ years of national/international leadership in Services/Sales areas. Solid line and dotted line organization management manifested by high leadership trust score and employee engagement score. Fosters belonging, accountability, transparency and trust. Business Transformation: Track record of translating transformations and strategy into execution & measurable business success, with focus on services delivery towards customers success transformations and track record of significant delivery efficiencies. Business performance: ability to deliver against financial and non-financial business goals. Strong stakeholder management and influencing skills. Proven experience in successfully leading cross functional teams without authority / in a matrix construct. Relevant and current experience in running a professional services organization in SAP environment. This must include SAP's newer technologies. Solid knowledge of key SAP solutions and respective industry business process understanding. Regional exposure within the respective region. Strong strategic thinking and decision-making skills. Other Language: Fluency in English Education: Bachelor's Degree or equivalent accreditation required; Master's Degree or MBA Preferred . Location Middlesex, GB, TW148HD Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end to end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose driven and future focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. . click apply for full job details
United States Digital Space LLC is seeking a Manager, Customer Success in London. You will lead a team of CS professionals across the EMEA region, partnering with Sales, Product, and Support to drive retention and expansion. The role is hybrid (3 days in office) with travel across EMEA. The ideal candidate has 5+ years in enterprise CS with leadership experience, strong stakeholder management, and comfort using AI to boost productivity.
Aug 26, 2026
Full time
United States Digital Space LLC is seeking a Manager, Customer Success in London. You will lead a team of CS professionals across the EMEA region, partnering with Sales, Product, and Support to drive retention and expansion. The role is hybrid (3 days in office) with travel across EMEA. The ideal candidate has 5+ years in enterprise CS with leadership experience, strong stakeholder management, and comfort using AI to boost productivity.
Looking for a great opportunity to lead and improve digital products? We're recruiting for 2 Senior Product Manager opportunities within our Digital & Technology Services team. This is a fantastic opportunity to shape products and services used by millions, influence strategic priorities, and help deliver improvements that create real value for both customers and colleagues. Salary: £53,540 - £57,250 Locations: Cardiff or Edinburgh 2 permanent, full-time roles Flexible working with no core hours (6am-8pm options) 30 days annual leave, plus bank holidays and a privilege day Excellent Civil Service pension with an average 28.97% employer contribution Inclusive culture with wellbeing, development and work-life balance at its heart As a Senior Product Manager, you'll work with multidisciplinary teams across a diverse portfolio of services, from customer-facing digital products to internal services that support the wider ambitions of Companies House. It's a great opportunity for an experienced product professional looking to make a meaningful impact in a collaborative and innovative environment. As Senior Product Manager you will play a key role in the design, delivery and management of Companies House Products and Services. You will: Take ownership of the direction, priorities and outcomes for one or more products or services, making sure they meet user needs and support Companies House objectives. Lead product work from Discovery through delivery, helping teams understand problems, identify opportunities and focus on delivering value. Work with Service Owners, Service Managers, Senior Responsible Owners and other stakeholders to shape the service vision, agree priorities, plan improvements and develop future roadmaps. Use evidence from user feedback, research, data and service performance to make decisions and improve products and services. Work closely with delivery teams and other professions to ensure work is understood, prioritised appropriately and delivers value to users and the organisation. Identify, manage and communicate significant risks, dependencies and issues, ensuring stakeholders have the information they need to make informed decisions and take appropriate action. Build strong relationships across Companies House to improve collaboration, align priorities and support successful delivery across services. Support commercial, procurement and supplier-management activities, helping delivery partners meet agreed outcomes and standards. Recruit, lead, coach and develop Product Managers, supporting their growth and helping maintain high product management standards across the profession. Support the Head of Product Management with workforce planning, capability development and improving the Product Management profession. Lead and contribute to Communities of Practice, knowledge sharing, professional development initiatives and cross-profession collaboration. Support Service Standard Assessments and assurance activities, ensuring products and services meet government and organisational standards. Person specification We're looking for the following skills and experience that will be assessed throughout the selection process. The successful candidate will have: Experience of product leadership, developing people and applying technical understanding to make effective product decisions. Experience leading, coaching and developing individuals and working effectively within multidisciplinary teams. A proven track record of owning product decisions, setting priorities and delivering successful products and services. Strong stakeholder management skills, with the ability to build relationships, influence decisions and communicate effectively with a wide range of stakeholders. Experience managing competing priorities and balancing user needs, business objectives, operational requirements and delivery constraints in a complex environment. Experience using user research, data and service performance insights to identify improvements and make evidence-based decisions. Strong experience identifying, managing and communicating risks, issues and dependencies to support informed decision-making. Experience delivering products and services using agile ways of working and supporting teams to work effectively in agile environments. Experience working in a technical environment, with an understanding of modern technology, software development and collaboration with technical specialists. Behaviours We'll assess you against these behaviours during the selection process: Leadership Managing a Quality Service Communicating and Influencing Making Effective Decisions Benefits Alongside your salary of £53,540, Companies House contributes £15,510 towards you being a member of the Civil Service Defined Benefit Pension scheme. We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we re committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices.
Aug 26, 2026
Full time
Looking for a great opportunity to lead and improve digital products? We're recruiting for 2 Senior Product Manager opportunities within our Digital & Technology Services team. This is a fantastic opportunity to shape products and services used by millions, influence strategic priorities, and help deliver improvements that create real value for both customers and colleagues. Salary: £53,540 - £57,250 Locations: Cardiff or Edinburgh 2 permanent, full-time roles Flexible working with no core hours (6am-8pm options) 30 days annual leave, plus bank holidays and a privilege day Excellent Civil Service pension with an average 28.97% employer contribution Inclusive culture with wellbeing, development and work-life balance at its heart As a Senior Product Manager, you'll work with multidisciplinary teams across a diverse portfolio of services, from customer-facing digital products to internal services that support the wider ambitions of Companies House. It's a great opportunity for an experienced product professional looking to make a meaningful impact in a collaborative and innovative environment. As Senior Product Manager you will play a key role in the design, delivery and management of Companies House Products and Services. You will: Take ownership of the direction, priorities and outcomes for one or more products or services, making sure they meet user needs and support Companies House objectives. Lead product work from Discovery through delivery, helping teams understand problems, identify opportunities and focus on delivering value. Work with Service Owners, Service Managers, Senior Responsible Owners and other stakeholders to shape the service vision, agree priorities, plan improvements and develop future roadmaps. Use evidence from user feedback, research, data and service performance to make decisions and improve products and services. Work closely with delivery teams and other professions to ensure work is understood, prioritised appropriately and delivers value to users and the organisation. Identify, manage and communicate significant risks, dependencies and issues, ensuring stakeholders have the information they need to make informed decisions and take appropriate action. Build strong relationships across Companies House to improve collaboration, align priorities and support successful delivery across services. Support commercial, procurement and supplier-management activities, helping delivery partners meet agreed outcomes and standards. Recruit, lead, coach and develop Product Managers, supporting their growth and helping maintain high product management standards across the profession. Support the Head of Product Management with workforce planning, capability development and improving the Product Management profession. Lead and contribute to Communities of Practice, knowledge sharing, professional development initiatives and cross-profession collaboration. Support Service Standard Assessments and assurance activities, ensuring products and services meet government and organisational standards. Person specification We're looking for the following skills and experience that will be assessed throughout the selection process. The successful candidate will have: Experience of product leadership, developing people and applying technical understanding to make effective product decisions. Experience leading, coaching and developing individuals and working effectively within multidisciplinary teams. A proven track record of owning product decisions, setting priorities and delivering successful products and services. Strong stakeholder management skills, with the ability to build relationships, influence decisions and communicate effectively with a wide range of stakeholders. Experience managing competing priorities and balancing user needs, business objectives, operational requirements and delivery constraints in a complex environment. Experience using user research, data and service performance insights to identify improvements and make evidence-based decisions. Strong experience identifying, managing and communicating risks, issues and dependencies to support informed decision-making. Experience delivering products and services using agile ways of working and supporting teams to work effectively in agile environments. Experience working in a technical environment, with an understanding of modern technology, software development and collaboration with technical specialists. Behaviours We'll assess you against these behaviours during the selection process: Leadership Managing a Quality Service Communicating and Influencing Making Effective Decisions Benefits Alongside your salary of £53,540, Companies House contributes £15,510 towards you being a member of the Civil Service Defined Benefit Pension scheme. We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we re committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices.
About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. Job description As a Digital Portfolio Manager in the Capability Development, Infrastructure and Innovation team within CODE, you will play a crucial role in supporting His Majesty's Government in the fight against serious and organised crime. Your work will directly contribute to high-profile investigations, helping to recover and protect hundreds of millions of pounds annually through innovative technical solutions. The team manages a diverse and rapidly expanding portfolio of projects, ranging from the development of bespoke forensic tools tailored to highly specific investigative needs, to the design and implementation of scalable data visualisation platforms that enhance analytical capabilities. You will collaborate closely with law enforcement agencies, intelligence teams, and external partners to ensure that cutting-edge technology is leveraged effectively in tackling financial crime, cyber threats, and fraud. This role offers an exciting opportunity to work at the forefront of data engineering within a mission-driven environment, where your expertise will help shape the future of digital investigations and forensic analysis. Person specification The CODE Tech Portfolio Office (PO) is a critical enabler of both project delivery and business as usual across CODE's responsibilities. The Portfolio Office acts as the fulcrum between business needs, project delivery, suppliers, commercial processes, and external partners, ensuring that complex, sensitive, and high risk technology initiatives are aligned, governed, and delivered effectively. This role supports the Portfolio Lead by taking delegated responsibility for defined elements of portfolio coordination, commercial and supplier engagement, project stewardship, and stakeholder management. The post holder will operate across all CODE's environments and work closely with internal delivery teams, commercial colleagues, external suppliers, and UK and international partners. This role aligns to the Digital Portfolio Manager profession and capability framework, with a focus on supporting and enabling portfolio level outcomes more than direct project management. Key Responsibilities Portfolio Coordination and Planning Support the coordination of the CODE Tech portfolio, ensuring alignment between business requirements, delivery activity, supplier capability, and strategic outcomes. Contribute to portfolio planning, prioritisation, and analysis, supporting the development and maintenance of a coherent, deliverable pipeline of work. Provide subject matter expertise on the interaction between requirements, supplier solutions, and delivery outcomes, supporting informed decision making across the portfolio. Commercial and Supplier Engagement Undertake delegated commercial and supplier management activity, including smaller and less complex commercial engagements arising from projects and BAU activity. Work closely with CODE Commercial and Departmental Commercial teams to coordinate activity and ensure effective hand offs and shared visibility of upcoming demands. Maintain portfolio level oversight of supplier engagement where activity is constrained by classification, ensuring that requirements are articulated and translated appropriately for wider commercial use. Engage directly with suppliers and partners under the direction of the Portfolio Lead. Project and Delivery Stewardship Provide portfolio level stewardship of projects, supporting effective engagement between project managers, suppliers, and business stakeholders. Undertake delegated responsibility for regulatory engagement related to the portfolio, including coordinating inspections and associated portfolio level responses. Support problem management post implementation, acting as a subject matter expert to assist service and support functions where required. Deputise for the Portfolio Lead at selected internal and external meetings, representing HMRC interests where appropriate. Stakeholder Management and Collaboration Engage with a wide range of internal and external stakeholders, including delivery teams, business management, commercial colleagues, regulators, and UK or international. Support cross functional collaboration to ensure that portfolio activity is joined up, well understood, and effectively governed. Contribute to clear communication of portfolio priorities, risks, and constraints to stakeholders. Continuous Improvement and Portfolio Maturity Contribute to the development and maturity of the CODE Tech Portfolio Office, supporting rebalancing of workload and improved resilience. Identify opportunities to improve portfolio processes, governance, and ways of working, particularly in sensitive environments. Essential Criteria: Experience working in or supporting a portfolio, programme, or complex delivery environment, ideally from a digital or civils background, rather than single project delivery. Experience of stakeholder management across multiple functions, including delivery, commercial, and external partners. Experience of using the relationship between business requirements, supplier capability, and delivery outcomes. Experience supporting or coordinating commercial or supplier engagement within a structured governance framework Experience of working confidently with sensitive and classified information, exercising sound judgement and discretion. Strong organisational and analytical skills, with the ability to manage competing priorities. Familiarity with Government or large organisation commercial processes and working alongside commercial teams. Additional Security Information The successful candidate will be required to apply for Developed Vetting (DV) clearance level once in post but must already hold or be willing to obtain Security Check (SC) clearance level before starting the role. In addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. Once in post you will be required to apply for Developed Vetting ( DV ) clearance which has a requirement for 10 years UK residency. If you have any questions about this residency requirement, please speak to the vacancy holder for this post. This post is open to 'UK Nationals Only' Technical skills We'll assess you against these technical skills during the selection process: Stakeholder relationship management Agile working Governance and assurance. Benefits Alongside your salary of £50,686, HM Revenue and Customs contributes £14,683 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details . click apply for full job details
Aug 26, 2026
Full time
About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. Job description As a Digital Portfolio Manager in the Capability Development, Infrastructure and Innovation team within CODE, you will play a crucial role in supporting His Majesty's Government in the fight against serious and organised crime. Your work will directly contribute to high-profile investigations, helping to recover and protect hundreds of millions of pounds annually through innovative technical solutions. The team manages a diverse and rapidly expanding portfolio of projects, ranging from the development of bespoke forensic tools tailored to highly specific investigative needs, to the design and implementation of scalable data visualisation platforms that enhance analytical capabilities. You will collaborate closely with law enforcement agencies, intelligence teams, and external partners to ensure that cutting-edge technology is leveraged effectively in tackling financial crime, cyber threats, and fraud. This role offers an exciting opportunity to work at the forefront of data engineering within a mission-driven environment, where your expertise will help shape the future of digital investigations and forensic analysis. Person specification The CODE Tech Portfolio Office (PO) is a critical enabler of both project delivery and business as usual across CODE's responsibilities. The Portfolio Office acts as the fulcrum between business needs, project delivery, suppliers, commercial processes, and external partners, ensuring that complex, sensitive, and high risk technology initiatives are aligned, governed, and delivered effectively. This role supports the Portfolio Lead by taking delegated responsibility for defined elements of portfolio coordination, commercial and supplier engagement, project stewardship, and stakeholder management. The post holder will operate across all CODE's environments and work closely with internal delivery teams, commercial colleagues, external suppliers, and UK and international partners. This role aligns to the Digital Portfolio Manager profession and capability framework, with a focus on supporting and enabling portfolio level outcomes more than direct project management. Key Responsibilities Portfolio Coordination and Planning Support the coordination of the CODE Tech portfolio, ensuring alignment between business requirements, delivery activity, supplier capability, and strategic outcomes. Contribute to portfolio planning, prioritisation, and analysis, supporting the development and maintenance of a coherent, deliverable pipeline of work. Provide subject matter expertise on the interaction between requirements, supplier solutions, and delivery outcomes, supporting informed decision making across the portfolio. Commercial and Supplier Engagement Undertake delegated commercial and supplier management activity, including smaller and less complex commercial engagements arising from projects and BAU activity. Work closely with CODE Commercial and Departmental Commercial teams to coordinate activity and ensure effective hand offs and shared visibility of upcoming demands. Maintain portfolio level oversight of supplier engagement where activity is constrained by classification, ensuring that requirements are articulated and translated appropriately for wider commercial use. Engage directly with suppliers and partners under the direction of the Portfolio Lead. Project and Delivery Stewardship Provide portfolio level stewardship of projects, supporting effective engagement between project managers, suppliers, and business stakeholders. Undertake delegated responsibility for regulatory engagement related to the portfolio, including coordinating inspections and associated portfolio level responses. Support problem management post implementation, acting as a subject matter expert to assist service and support functions where required. Deputise for the Portfolio Lead at selected internal and external meetings, representing HMRC interests where appropriate. Stakeholder Management and Collaboration Engage with a wide range of internal and external stakeholders, including delivery teams, business management, commercial colleagues, regulators, and UK or international. Support cross functional collaboration to ensure that portfolio activity is joined up, well understood, and effectively governed. Contribute to clear communication of portfolio priorities, risks, and constraints to stakeholders. Continuous Improvement and Portfolio Maturity Contribute to the development and maturity of the CODE Tech Portfolio Office, supporting rebalancing of workload and improved resilience. Identify opportunities to improve portfolio processes, governance, and ways of working, particularly in sensitive environments. Essential Criteria: Experience working in or supporting a portfolio, programme, or complex delivery environment, ideally from a digital or civils background, rather than single project delivery. Experience of stakeholder management across multiple functions, including delivery, commercial, and external partners. Experience of using the relationship between business requirements, supplier capability, and delivery outcomes. Experience supporting or coordinating commercial or supplier engagement within a structured governance framework Experience of working confidently with sensitive and classified information, exercising sound judgement and discretion. Strong organisational and analytical skills, with the ability to manage competing priorities. Familiarity with Government or large organisation commercial processes and working alongside commercial teams. Additional Security Information The successful candidate will be required to apply for Developed Vetting (DV) clearance level once in post but must already hold or be willing to obtain Security Check (SC) clearance level before starting the role. In addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. Once in post you will be required to apply for Developed Vetting ( DV ) clearance which has a requirement for 10 years UK residency. If you have any questions about this residency requirement, please speak to the vacancy holder for this post. This post is open to 'UK Nationals Only' Technical skills We'll assess you against these technical skills during the selection process: Stakeholder relationship management Agile working Governance and assurance. Benefits Alongside your salary of £50,686, HM Revenue and Customs contributes £14,683 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details . click apply for full job details
• Lead, manage and develop the HR team, including the Senior HR Business Partner, HR Business Partners and HR Administration team, ensuring a high-performing, customer-focused HR function. • Work in partnership with the Head of HR to develop and implement people strategies, policies and initiatives that support organisational objectives, growth and business performance. • Oversee the delivery of HR operations across the Group, ensuring consistency, compliance and the effective implementation of HR policies, procedures and best practice. • Provide strategic HR advice and guidance to senior leaders and managers, supporting informed decision-making and effective people management. • Lead on complex employee relations matters, organisational change programmes, restructures, consultations and business transformation initiatives, ensuring risks are effectively managed and legal compliance is maintained. • Develop leadership capability across the business through coaching, guidance and support, promoting consistent and effective management practices. • Lead workforce planning, talent management, succession planning and organisational development activities to support current and future business needs. • Drive employee engagement, wellbeing and retention initiatives, fostering a positive, inclusive and high-performing workplace culture aligned to the Group's values. • Support the development and delivery of the Group's total reward and remuneration framework, including salary benchmarking, pay reviews, benefits, reward analysis and market insight, ensuring fair, competitive and commercially aligned reward practices. • Ensure compliance with UK employment legislation, HR best practice and regulatory requirements, undertaking audits and implementing improvements where required to minimise organisational risk. • Oversee the effective use of HR systems, data and reporting, producing people insights, workforce analytics and management information to support business decisions and continuous improvement. • Build strong relationships with stakeholders across multiple locations, providing support, promoting collaboration and ensuring a consistent approach to people management across the Group. • Lead and contribute to HR projects and continuous improvement initiatives that enhance organisational effectiveness, employee experience and HR service delivery. • Support recruitment and talent acquisition activities across the Group, ensuring effective workforce planning, attraction, selection and onboarding processes that support business growth and organisational capability, while enhancing the employer brand and employee value proposition. • Oversee the Group's Health & Safety framework, ensuring compliance with relevant legislation, policies and procedures, promoting a safe working environment, and supporting managers in meeting their Health & Safety responsibilities across all locations. • Deputise for the Head of HR where required and represent the HR function in cross-functional projects, leadership meetings and business initiatives. Requirements Proven experience in a Senior HR Business Partner, HR Manager, or equivalent senior HR generalist role. Experience leading and developing HR teams, including managing performance, capability, and employee development. Strong knowledge of UK employment legislation and HR best practice, with experience managing complex employee relations matters. Experience supporting organisational change, restructures, consultations, and business transformation initiatives. Demonstrable experience of partnering with senior stakeholders and influencing people-related decisions. Experience developing and implementing HR policies, procedures, and people initiatives aligned to business objectives. Experience of workforce planning, talent management, employee engagement, and organisational development activities. Knowledge of reward and remuneration practices, including salary benchmarking, pay reviews, and benefits. Experience overseeing recruitment and talent acquisition activities. Experience using HR systems and analysing people data, metrics, and workforce trends to inform decision-making. Strong understanding of Health & Safety responsibilities and compliance requirements within a business environment. Excellent Microsoft Office skills, particularly Excel, Word, and PowerPoint. CIPD Level 5 qualified as a minimum, with CIPD Level 7 desirable. ATS Optimization Keywords Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively - a feature exclusive to JobTailor job listings. Hard Skills HR policies employee relations workforce planning talent management organisational development reward practices recruitment data analysis workforce analytics Health & Safety compliance Soft Skills leadership coaching stakeholder management influencing communication collaboration problem-solving strategic thinking employee engagement change management Certifications & Qualifications CIPD Level 5 CIPD Level 7
Aug 26, 2026
Full time
• Lead, manage and develop the HR team, including the Senior HR Business Partner, HR Business Partners and HR Administration team, ensuring a high-performing, customer-focused HR function. • Work in partnership with the Head of HR to develop and implement people strategies, policies and initiatives that support organisational objectives, growth and business performance. • Oversee the delivery of HR operations across the Group, ensuring consistency, compliance and the effective implementation of HR policies, procedures and best practice. • Provide strategic HR advice and guidance to senior leaders and managers, supporting informed decision-making and effective people management. • Lead on complex employee relations matters, organisational change programmes, restructures, consultations and business transformation initiatives, ensuring risks are effectively managed and legal compliance is maintained. • Develop leadership capability across the business through coaching, guidance and support, promoting consistent and effective management practices. • Lead workforce planning, talent management, succession planning and organisational development activities to support current and future business needs. • Drive employee engagement, wellbeing and retention initiatives, fostering a positive, inclusive and high-performing workplace culture aligned to the Group's values. • Support the development and delivery of the Group's total reward and remuneration framework, including salary benchmarking, pay reviews, benefits, reward analysis and market insight, ensuring fair, competitive and commercially aligned reward practices. • Ensure compliance with UK employment legislation, HR best practice and regulatory requirements, undertaking audits and implementing improvements where required to minimise organisational risk. • Oversee the effective use of HR systems, data and reporting, producing people insights, workforce analytics and management information to support business decisions and continuous improvement. • Build strong relationships with stakeholders across multiple locations, providing support, promoting collaboration and ensuring a consistent approach to people management across the Group. • Lead and contribute to HR projects and continuous improvement initiatives that enhance organisational effectiveness, employee experience and HR service delivery. • Support recruitment and talent acquisition activities across the Group, ensuring effective workforce planning, attraction, selection and onboarding processes that support business growth and organisational capability, while enhancing the employer brand and employee value proposition. • Oversee the Group's Health & Safety framework, ensuring compliance with relevant legislation, policies and procedures, promoting a safe working environment, and supporting managers in meeting their Health & Safety responsibilities across all locations. • Deputise for the Head of HR where required and represent the HR function in cross-functional projects, leadership meetings and business initiatives. Requirements Proven experience in a Senior HR Business Partner, HR Manager, or equivalent senior HR generalist role. Experience leading and developing HR teams, including managing performance, capability, and employee development. Strong knowledge of UK employment legislation and HR best practice, with experience managing complex employee relations matters. Experience supporting organisational change, restructures, consultations, and business transformation initiatives. Demonstrable experience of partnering with senior stakeholders and influencing people-related decisions. Experience developing and implementing HR policies, procedures, and people initiatives aligned to business objectives. Experience of workforce planning, talent management, employee engagement, and organisational development activities. Knowledge of reward and remuneration practices, including salary benchmarking, pay reviews, and benefits. Experience overseeing recruitment and talent acquisition activities. Experience using HR systems and analysing people data, metrics, and workforce trends to inform decision-making. Strong understanding of Health & Safety responsibilities and compliance requirements within a business environment. Excellent Microsoft Office skills, particularly Excel, Word, and PowerPoint. CIPD Level 5 qualified as a minimum, with CIPD Level 7 desirable. ATS Optimization Keywords Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively - a feature exclusive to JobTailor job listings. Hard Skills HR policies employee relations workforce planning talent management organisational development reward practices recruitment data analysis workforce analytics Health & Safety compliance Soft Skills leadership coaching stakeholder management influencing communication collaboration problem-solving strategic thinking employee engagement change management Certifications & Qualifications CIPD Level 5 CIPD Level 7
SF Partners are delighted to be recruiting a Management Accountant for a well-established, international product based business based in Warwick. This is a broad, hands-on opportunity within a successful product-led organisation with a strong reputation for quality, innovation and customer service. You will join a supportive finance team and play a key role in delivering accurate reporting and meaningful commercial insight. The role Reporting to the Finance Manager, you will take ownership of key elements of the month-end process and work closely with colleagues across the business. Key responsibilities include: Preparing monthly management accounts, including journals, accruals, prepayments and balance sheet reconciliations Producing variance analysis and clear commentary against budget, forecast and prior year Supporting budgeting, forecasting and financial planning processes Maintaining robust financial controls and ensuring the accuracy of financial data Assisting with year-end audit preparation and statutory reporting requirements Supporting cash flow reporting and working capital management Partnering with operational and commercial stakeholders, providing clear financial guidance and challenge Identifying opportunities to improve reporting, processes and controls Supporting wider finance projects as required About you You will be a proactive, well-organised finance professional with strong management accounting experience. Ideally, you will be: Qualified or finalist level (ACA, ACCA or CIMA), or qualified by experience Experienced in producing management accounts within a commercial, manufacturing, distribution or product-led environment Advanced in Excel and confident working with large volumes of data A clear communicator, able to build strong relationships with non-finance stakeholders Detail-focused, commercially aware and comfortable working to monthly deadlines Someone who takes ownership and actively looks for ways to improve processes This is an excellent opportunity to join a respected and growing business, in a role that offers genuine variety and stakeholder exposure.
Aug 26, 2026
Full time
SF Partners are delighted to be recruiting a Management Accountant for a well-established, international product based business based in Warwick. This is a broad, hands-on opportunity within a successful product-led organisation with a strong reputation for quality, innovation and customer service. You will join a supportive finance team and play a key role in delivering accurate reporting and meaningful commercial insight. The role Reporting to the Finance Manager, you will take ownership of key elements of the month-end process and work closely with colleagues across the business. Key responsibilities include: Preparing monthly management accounts, including journals, accruals, prepayments and balance sheet reconciliations Producing variance analysis and clear commentary against budget, forecast and prior year Supporting budgeting, forecasting and financial planning processes Maintaining robust financial controls and ensuring the accuracy of financial data Assisting with year-end audit preparation and statutory reporting requirements Supporting cash flow reporting and working capital management Partnering with operational and commercial stakeholders, providing clear financial guidance and challenge Identifying opportunities to improve reporting, processes and controls Supporting wider finance projects as required About you You will be a proactive, well-organised finance professional with strong management accounting experience. Ideally, you will be: Qualified or finalist level (ACA, ACCA or CIMA), or qualified by experience Experienced in producing management accounts within a commercial, manufacturing, distribution or product-led environment Advanced in Excel and confident working with large volumes of data A clear communicator, able to build strong relationships with non-finance stakeholders Detail-focused, commercially aware and comfortable working to monthly deadlines Someone who takes ownership and actively looks for ways to improve processes This is an excellent opportunity to join a respected and growing business, in a role that offers genuine variety and stakeholder exposure.
Responsibilities Lead, manage and develop the HR team, including the Senior HR Business Partner, HR Business Partners and HR Administration team, ensuring a high-performing, customer-focused HR function. Work in partnership with the Head of HR to develop and implement people strategies, policies and initiatives that support organisational objectives, growth and business performance. Oversee the delivery of HR operations across the Group, ensuring consistency, compliance and the effective implementation of HR policies, procedures and best practice. Provide strategic HR advice and guidance to senior leaders and managers, supporting informed decision-making and effective people management. Lead on complex employee relations matters, organisational change programmes, restructures, consultations and business transformation initiatives, ensuring risks are effectively managed and legal compliance is maintained. Develop leadership capability across the business through coaching, guidance and support, promoting consistent and effective management practices. Lead workforce planning, talent management, succession planning and organisational development activities to support current and future business needs. Drive employee engagement, wellbeing and retention initiatives, fostering a positive, inclusive and high-performing workplace culture aligned to the Group's values. Support the development and delivery of the Group's total reward and remuneration framework, including salary benchmarking, pay reviews, benefits, reward analysis and market insight, ensuring fair, competitive and commercially aligned reward practices. Ensure compliance with UK employment legislation, HR best practice and regulatory requirements, undertaking audits and implementing improvements where required to minimise organisational risk. Oversee the effective use of HR systems, data and reporting, producing people insights, workforce analytics and management information to support business decisions and continuous improvement. Build strong relationships with stakeholders across multiple locations, providing support, promoting collaboration and ensuring a consistent approach to people management across the Group. Lead and contribute to HR projects and continuous improvement initiatives that enhance organisational effectiveness, employee experience and HR service delivery. Support recruitment and talent acquisition activities across the Group, ensuring effective workforce planning, attraction, selection and onboarding processes that support business growth and organisational capability, while enhancing the employer brand and employee value proposition. Oversee the Group's Health & Safety framework, ensuring compliance with relevant legislation, policies and procedures, promoting a safe working environment, and supporting managers in meeting their Health & Safety responsibilities across all locations. Deputise for the Head of HR where required and represent the HR function in cross-functional projects, leadership meetings and business initiatives. Requirements Proven experience in a Senior HR Business Partner, HR Manager, or equivalent senior HR generalist role. Experience leading and developing HR teams, including managing performance, capability, and employee development. Strong knowledge of UK employment legislation and HR best practice, with experience managing complex employee relations matters. Experience supporting organisational change, restructures, consultations, and business transformation initiatives. Demonstrable experience of partnering with senior stakeholders and influencing people-related decisions. Experience developing and implementing HR policies, procedures, and people initiatives aligned to business objectives. Experience of workforce planning, talent management, employee engagement, and organisational development activities. Knowledge of reward and remuneration practices, including salary benchmarking, pay reviews, and benefits. Experience overseeing recruitment and talent acquisition activities. Experience using HR systems and analysing people data, metrics, and workforce trends to inform decision-making. Strong understanding of Health & Safety responsibilities and compliance requirements within a business environment. Excellent Microsoft Office skills, particularly Excel, Word, and PowerPoint. CIPD Level 5 qualified as a minimum, with CIPD Level 7 desirable.
Aug 26, 2026
Full time
Responsibilities Lead, manage and develop the HR team, including the Senior HR Business Partner, HR Business Partners and HR Administration team, ensuring a high-performing, customer-focused HR function. Work in partnership with the Head of HR to develop and implement people strategies, policies and initiatives that support organisational objectives, growth and business performance. Oversee the delivery of HR operations across the Group, ensuring consistency, compliance and the effective implementation of HR policies, procedures and best practice. Provide strategic HR advice and guidance to senior leaders and managers, supporting informed decision-making and effective people management. Lead on complex employee relations matters, organisational change programmes, restructures, consultations and business transformation initiatives, ensuring risks are effectively managed and legal compliance is maintained. Develop leadership capability across the business through coaching, guidance and support, promoting consistent and effective management practices. Lead workforce planning, talent management, succession planning and organisational development activities to support current and future business needs. Drive employee engagement, wellbeing and retention initiatives, fostering a positive, inclusive and high-performing workplace culture aligned to the Group's values. Support the development and delivery of the Group's total reward and remuneration framework, including salary benchmarking, pay reviews, benefits, reward analysis and market insight, ensuring fair, competitive and commercially aligned reward practices. Ensure compliance with UK employment legislation, HR best practice and regulatory requirements, undertaking audits and implementing improvements where required to minimise organisational risk. Oversee the effective use of HR systems, data and reporting, producing people insights, workforce analytics and management information to support business decisions and continuous improvement. Build strong relationships with stakeholders across multiple locations, providing support, promoting collaboration and ensuring a consistent approach to people management across the Group. Lead and contribute to HR projects and continuous improvement initiatives that enhance organisational effectiveness, employee experience and HR service delivery. Support recruitment and talent acquisition activities across the Group, ensuring effective workforce planning, attraction, selection and onboarding processes that support business growth and organisational capability, while enhancing the employer brand and employee value proposition. Oversee the Group's Health & Safety framework, ensuring compliance with relevant legislation, policies and procedures, promoting a safe working environment, and supporting managers in meeting their Health & Safety responsibilities across all locations. Deputise for the Head of HR where required and represent the HR function in cross-functional projects, leadership meetings and business initiatives. Requirements Proven experience in a Senior HR Business Partner, HR Manager, or equivalent senior HR generalist role. Experience leading and developing HR teams, including managing performance, capability, and employee development. Strong knowledge of UK employment legislation and HR best practice, with experience managing complex employee relations matters. Experience supporting organisational change, restructures, consultations, and business transformation initiatives. Demonstrable experience of partnering with senior stakeholders and influencing people-related decisions. Experience developing and implementing HR policies, procedures, and people initiatives aligned to business objectives. Experience of workforce planning, talent management, employee engagement, and organisational development activities. Knowledge of reward and remuneration practices, including salary benchmarking, pay reviews, and benefits. Experience overseeing recruitment and talent acquisition activities. Experience using HR systems and analysing people data, metrics, and workforce trends to inform decision-making. Strong understanding of Health & Safety responsibilities and compliance requirements within a business environment. Excellent Microsoft Office skills, particularly Excel, Word, and PowerPoint. CIPD Level 5 qualified as a minimum, with CIPD Level 7 desirable.
