Business Development Manager We're partnering with a fast-growing, founder-led IT company to hire their first dedicated Business Development Manager. The business delivers managed services, infrastructure and migration projects, and IT consultancy across Windows and macOS estates, working with clients in finance, non-profit, government and technology click apply for full job details
Aug 29, 2026
Full time
Business Development Manager We're partnering with a fast-growing, founder-led IT company to hire their first dedicated Business Development Manager. The business delivers managed services, infrastructure and migration projects, and IT consultancy across Windows and macOS estates, working with clients in finance, non-profit, government and technology click apply for full job details
Director - International Campaign Management - Merch & D2CSkip to main contentWe are passionate about music. To help us share that passion we'd like to use cookies and similar technologies to personalize your experiences on our sites and to advertise on other sites. For more information and additional choices click Cookie Choices below. Privacy Policy# United Kingdom/Ireland - Current Open PositionsDirector - International Campaign Management - Merch & D2C page is loaded Director - International Campaign Management - Merch & D2CApplylocations: Kings Cross, Londonposted on: Posted 4 Days Agojob requisition id: UMG-26914Music is Universal It's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email are seeking a results driven, operationally experienced eComm and merchandise lead to manage the planning & execution of global merchandise campaigns across D2C and other channels.The role will be cross functional, leading across our frontline label CFT managing the delivery of all eCommerce campaign functions including store design / build, launch and merchandise production and operational execution.You will lead and coach a team of 3 leads and be the lead relationship manager with UK Direct To Fan / Commerce Directors and US label CFT leads. You will work across the Direct to Fan organization, with store management operations, product development and music / merch supply chain teams, retail & licensing and international commerce teams.The role will be pivotal in helping to support the growth of UK & international artists merchandise revenue with the following responsibilities. Lead the team and inform Lead and coach the eCommerce campaign management team, overseeing the planning, launch and execution of international merchandise campaigns in-line with D2C campaign strategy best practice. Management of merchandise P&L and revenue forecasting. Work across Account / Brand Mgmt, N1C and Product Development & Supply Chain teams to co-ordinate the development of artist merch ranges. Manage a team of leads embedded in label cross functional teams. Drive adherence of launch timelines, checklists templates and best practice and implement core KPIs to ensure successful international launches. Build label relationships, report sales trends & operational metrics, serve as escalation point for the team and identify campaign pitfalls whilst sharing learnings to inform future campaigns. Navigate internal and external politics with tact while protecting realistic delivery plans and operational integrity. Oversee Campaign Management and ownership of key milestones across the full lifecycle including planning, product and merch development, content and asset readiness, launch, and ongoing performance and inventory management. Foster a culture of high performance, innovation, collaboration for team members. Work with key stakeholders Work with label & US CFT leads, US to implement profitable product P&L's ensuring pricing and is approved for international releases prior to launch. Work across CRM & Paid Marketing CFT team leads teams to develop integrated product/marketing campaigns for artists. Work closely with Sales, Licensing and Touring departments to develop product lines and ensure the artist strategy is executed. Work with e-Commerce Ops and Fan Experience teams to resolve issues on inbound and outbound supply chain, optimize fulfilment and measure the customer feedback loop, ensuring customer satisfaction. Think strategically and create scalable playbooks and strategies Develop campaign strategies across the merchandise channel to drive revenue, engagement and acquisition and hit label goals. Manage local retail activations, eg pop up and experiential retail with all relevant teams (retail / production / ops). Design and map all process flows for international inbound campaigns, develop RACI charts, documentation and oversee process mapping to drive efficiency. Drive process adoption of campaign planning tools and milestone management across the group. Develop processes to deliver engaging ecommerce experiences, driving revenue and chart performance and a great customer experience for fans. Design, refine, and scale workflows and playbooks for Campaign Management, grounded in your understanding of the channel-specific requirements. Continuously iterate and improve processes based on team feedback and business trends to increase speed and quality of campaign launches. Partner with Operations, Technology, and Data teams to ensure tools, systems, and dashboards support efficient planning and execution. Implement KPIs and improvements Conduct regular performance reviews with label teams and senior stakeholders, and oversee project delivery, ensuring timelines, milestones. Foster a culture of high performance, continuous learning, creativity and open knowledge sharing. Find new ways to streamline processes & lean on tools/automation to allow us to work smarter and in a more efficient way. Must have / Skills & Experience Significant experience of managing merch & music campaigns, ideally seven years or more, preferably in music or entertainment across eCommerce, tour, and/or retail channels. Significant leadership experience, building and developing a high performing team culture, driving accountability, with clear coaching experience. Experience of designing and developing store setup and product project mgmt boards. Development and management of process flows and milestone management tools Experience of developing calendar planning processes and executing eCommerce launches. Proven merchandising P&L experience, covering product and channel P&L's and revenue forecasts. Exceptional client service skills, working across labels, operational teams to deliver results and set the bar in super-serving both artists, labels, and most importantly, their fans. Experience in campaign, production, operations, or program management in music, entertainment, merch, or consumer eCommerce. Experience in managing teams for five years in a high-volume, fast-changing environment ideally including cross functional teams of around five people across multiple departments and stakeholders. Examples of collaboration with leadership on headcount, budget, and flexible resourcing models required. Deep understanding of the music and merchandise ecosystem, including labels, management, touring, retail, and licensing. Demonstrated strength in process design and optimization, turning complex workflows into clear, scalable systems. Strong client-facing presence and stakeholder management skills; comfortable working with senior label, artist, and internal leadership. Excellent judgment under pressure and a calm, solutions-oriented approach to escalations. A leadership style grounded in cross-functional respect, clarity, and empowerment-not just administration. Strong analytical and critical thinking and confident using data to inform decisions. Working knowledge of Shopify & Adobe Suite Excellent written and verbal communication skills and presentation skills. Proficiency with project management and collaboration tools such as Excel and PowerPoint. Some experience of experiential retail and pop ups would be desirable. Experience in music or entertainment is helpful but not essential. Working knowledge in marketing campaign performance across social, programmatic, SEO and CRM channels Key Behaviours Champions a fan first mindset who advocates the best for Fan Experience and is mindful of operational excellence at all times. Leads with collaboration, clarity and confidence. Has the ability to work cross functional across teams and business units. Fosters a culture of innovation and continuous improvement, with the ability to form trust and meaningful relationships with all partners. Balances structure with creativity to solve problems effectively Develops high-performing, empowered teams Communicates with impact and purpose Adapts positively to change and brings others with them Acts with integrity, inclusivity and respectJust So You Know The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement. Job Category: eCommerce
Aug 29, 2026
Full time
Director - International Campaign Management - Merch & D2CSkip to main contentWe are passionate about music. To help us share that passion we'd like to use cookies and similar technologies to personalize your experiences on our sites and to advertise on other sites. For more information and additional choices click Cookie Choices below. Privacy Policy# United Kingdom/Ireland - Current Open PositionsDirector - International Campaign Management - Merch & D2C page is loaded Director - International Campaign Management - Merch & D2CApplylocations: Kings Cross, Londonposted on: Posted 4 Days Agojob requisition id: UMG-26914Music is Universal It's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email are seeking a results driven, operationally experienced eComm and merchandise lead to manage the planning & execution of global merchandise campaigns across D2C and other channels.The role will be cross functional, leading across our frontline label CFT managing the delivery of all eCommerce campaign functions including store design / build, launch and merchandise production and operational execution.You will lead and coach a team of 3 leads and be the lead relationship manager with UK Direct To Fan / Commerce Directors and US label CFT leads. You will work across the Direct to Fan organization, with store management operations, product development and music / merch supply chain teams, retail & licensing and international commerce teams.The role will be pivotal in helping to support the growth of UK & international artists merchandise revenue with the following responsibilities. Lead the team and inform Lead and coach the eCommerce campaign management team, overseeing the planning, launch and execution of international merchandise campaigns in-line with D2C campaign strategy best practice. Management of merchandise P&L and revenue forecasting. Work across Account / Brand Mgmt, N1C and Product Development & Supply Chain teams to co-ordinate the development of artist merch ranges. Manage a team of leads embedded in label cross functional teams. Drive adherence of launch timelines, checklists templates and best practice and implement core KPIs to ensure successful international launches. Build label relationships, report sales trends & operational metrics, serve as escalation point for the team and identify campaign pitfalls whilst sharing learnings to inform future campaigns. Navigate internal and external politics with tact while protecting realistic delivery plans and operational integrity. Oversee Campaign Management and ownership of key milestones across the full lifecycle including planning, product and merch development, content and asset readiness, launch, and ongoing performance and inventory management. Foster a culture of high performance, innovation, collaboration for team members. Work with key stakeholders Work with label & US CFT leads, US to implement profitable product P&L's ensuring pricing and is approved for international releases prior to launch. Work across CRM & Paid Marketing CFT team leads teams to develop integrated product/marketing campaigns for artists. Work closely with Sales, Licensing and Touring departments to develop product lines and ensure the artist strategy is executed. Work with e-Commerce Ops and Fan Experience teams to resolve issues on inbound and outbound supply chain, optimize fulfilment and measure the customer feedback loop, ensuring customer satisfaction. Think strategically and create scalable playbooks and strategies Develop campaign strategies across the merchandise channel to drive revenue, engagement and acquisition and hit label goals. Manage local retail activations, eg pop up and experiential retail with all relevant teams (retail / production / ops). Design and map all process flows for international inbound campaigns, develop RACI charts, documentation and oversee process mapping to drive efficiency. Drive process adoption of campaign planning tools and milestone management across the group. Develop processes to deliver engaging ecommerce experiences, driving revenue and chart performance and a great customer experience for fans. Design, refine, and scale workflows and playbooks for Campaign Management, grounded in your understanding of the channel-specific requirements. Continuously iterate and improve processes based on team feedback and business trends to increase speed and quality of campaign launches. Partner with Operations, Technology, and Data teams to ensure tools, systems, and dashboards support efficient planning and execution. Implement KPIs and improvements Conduct regular performance reviews with label teams and senior stakeholders, and oversee project delivery, ensuring timelines, milestones. Foster a culture of high performance, continuous learning, creativity and open knowledge sharing. Find new ways to streamline processes & lean on tools/automation to allow us to work smarter and in a more efficient way. Must have / Skills & Experience Significant experience of managing merch & music campaigns, ideally seven years or more, preferably in music or entertainment across eCommerce, tour, and/or retail channels. Significant leadership experience, building and developing a high performing team culture, driving accountability, with clear coaching experience. Experience of designing and developing store setup and product project mgmt boards. Development and management of process flows and milestone management tools Experience of developing calendar planning processes and executing eCommerce launches. Proven merchandising P&L experience, covering product and channel P&L's and revenue forecasts. Exceptional client service skills, working across labels, operational teams to deliver results and set the bar in super-serving both artists, labels, and most importantly, their fans. Experience in campaign, production, operations, or program management in music, entertainment, merch, or consumer eCommerce. Experience in managing teams for five years in a high-volume, fast-changing environment ideally including cross functional teams of around five people across multiple departments and stakeholders. Examples of collaboration with leadership on headcount, budget, and flexible resourcing models required. Deep understanding of the music and merchandise ecosystem, including labels, management, touring, retail, and licensing. Demonstrated strength in process design and optimization, turning complex workflows into clear, scalable systems. Strong client-facing presence and stakeholder management skills; comfortable working with senior label, artist, and internal leadership. Excellent judgment under pressure and a calm, solutions-oriented approach to escalations. A leadership style grounded in cross-functional respect, clarity, and empowerment-not just administration. Strong analytical and critical thinking and confident using data to inform decisions. Working knowledge of Shopify & Adobe Suite Excellent written and verbal communication skills and presentation skills. Proficiency with project management and collaboration tools such as Excel and PowerPoint. Some experience of experiential retail and pop ups would be desirable. Experience in music or entertainment is helpful but not essential. Working knowledge in marketing campaign performance across social, programmatic, SEO and CRM channels Key Behaviours Champions a fan first mindset who advocates the best for Fan Experience and is mindful of operational excellence at all times. Leads with collaboration, clarity and confidence. Has the ability to work cross functional across teams and business units. Fosters a culture of innovation and continuous improvement, with the ability to form trust and meaningful relationships with all partners. Balances structure with creativity to solve problems effectively Develops high-performing, empowered teams Communicates with impact and purpose Adapts positively to change and brings others with them Acts with integrity, inclusivity and respectJust So You Know The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement. Job Category: eCommerce
Vehicle Procurement Category ManagerApplylocations: Bristol CECtime type: Full timeposted on: Posted Todayjob requisition id: JR\_ At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.As our Vehicle Procurement Category Manager, you'll play a leading role in shaping Ayvens' vehicle purchasing strategy, working closely with manufacturers, dealers and key business stakeholders to secure the right vehicles on the best possible commercial terms.This is a fantastic opportunity to take ownership of key manufacturer relationships, identify commercial opportunities and influence purchasing decisions that support both our customers and the wider business.Vehicle Procurement Category Manager Key Responsibilities Managing relationships with vehicle manufacturers and key supply partners Negotiating supply agreements, commercial terms and rebate opportunities Working with colleagues across Commercial, Operations and Asset Risk to ensure vehicle supply meets business needs Identifying tactical and bulk purchasing opportunities to support business performance Acting as the main point of contact for manufacturer escalations and issue resolution Monitoring market trends, manufacturer activity and vehicle availability to identify risks and opportunities Producing insight and analysis to support vehicle purchasing decisions Managing manufacturer performance through regular reviews and scorecards Supporting stock management activities to ensure vehicles are sourced and managed effectively Ensuring procurement activities are carried out in line with business controls and governance requirements Looking for opportunities to improve processes and ways of working across the vehicle supply chainSkills and experience required Experience working in the automotive, OEMs, dealerships, leasing or vehicle supply industry A strong commercial background, ideally within account management, procurement or supplier management Excellent relationship-building and stakeholder management skills Confidence negotiating with suppliers and influencing outcomes Strong analytical skills and the ability to use data to support decisions Commercial awareness and a good understanding of market dynamics A proactive approach with the ability to manage multiple priorities Strong communication and presentation skills Knowledge of vehicle supply chains and fleet operations Experience working in a regulated environment A track record of improving processes or delivering change What we offer Rewards & Financial Benefits Salary:£48,000 - £58,000 per annum, Competitive pension scheme, Annual salary review and bonus scheme, EV company car , Give As You Earn (GAYE) scheme, Employee referral scheme (£1,000), Retail discounts programme, GymFlex membership options, Cycle to Work scheme Health & Wellbeing Private Medical Insurance , Life Assurance, Health assessment options, Travel insurance, Dental insurance, Critical illness cover, Personal accident insurance. Time Off & Work-Life Balance 25 days' annual leave + an additional Celebration Day, 37.5 hour week, Monday to Friday, no weekends, Holiday buy & sell scheme, Volunteer days , Time allocated for personal development, Study support (where applicable). Workplace & On Site Facilities Free parking (limited) , EV charging points, Bike storage & shower facilities, Complimentary breakfast, Staff and social events Studies have shown that women and people of colour are less likely to apply for an opportunity unless they exactly meet the criteria specified. At Ayvens we are committed to building a diverse, inclusive, enjoyable and authentic workplace so if you are excited by this, or any role at Ayvens but your experience or current hours don't exactly align, we would encourage you to apply regardless! What's the worst that can happen?! Why Ayvens? With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We're committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we're guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.
Aug 29, 2026
Full time
Vehicle Procurement Category ManagerApplylocations: Bristol CECtime type: Full timeposted on: Posted Todayjob requisition id: JR\_ At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.As our Vehicle Procurement Category Manager, you'll play a leading role in shaping Ayvens' vehicle purchasing strategy, working closely with manufacturers, dealers and key business stakeholders to secure the right vehicles on the best possible commercial terms.This is a fantastic opportunity to take ownership of key manufacturer relationships, identify commercial opportunities and influence purchasing decisions that support both our customers and the wider business.Vehicle Procurement Category Manager Key Responsibilities Managing relationships with vehicle manufacturers and key supply partners Negotiating supply agreements, commercial terms and rebate opportunities Working with colleagues across Commercial, Operations and Asset Risk to ensure vehicle supply meets business needs Identifying tactical and bulk purchasing opportunities to support business performance Acting as the main point of contact for manufacturer escalations and issue resolution Monitoring market trends, manufacturer activity and vehicle availability to identify risks and opportunities Producing insight and analysis to support vehicle purchasing decisions Managing manufacturer performance through regular reviews and scorecards Supporting stock management activities to ensure vehicles are sourced and managed effectively Ensuring procurement activities are carried out in line with business controls and governance requirements Looking for opportunities to improve processes and ways of working across the vehicle supply chainSkills and experience required Experience working in the automotive, OEMs, dealerships, leasing or vehicle supply industry A strong commercial background, ideally within account management, procurement or supplier management Excellent relationship-building and stakeholder management skills Confidence negotiating with suppliers and influencing outcomes Strong analytical skills and the ability to use data to support decisions Commercial awareness and a good understanding of market dynamics A proactive approach with the ability to manage multiple priorities Strong communication and presentation skills Knowledge of vehicle supply chains and fleet operations Experience working in a regulated environment A track record of improving processes or delivering change What we offer Rewards & Financial Benefits Salary:£48,000 - £58,000 per annum, Competitive pension scheme, Annual salary review and bonus scheme, EV company car , Give As You Earn (GAYE) scheme, Employee referral scheme (£1,000), Retail discounts programme, GymFlex membership options, Cycle to Work scheme Health & Wellbeing Private Medical Insurance , Life Assurance, Health assessment options, Travel insurance, Dental insurance, Critical illness cover, Personal accident insurance. Time Off & Work-Life Balance 25 days' annual leave + an additional Celebration Day, 37.5 hour week, Monday to Friday, no weekends, Holiday buy & sell scheme, Volunteer days , Time allocated for personal development, Study support (where applicable). Workplace & On Site Facilities Free parking (limited) , EV charging points, Bike storage & shower facilities, Complimentary breakfast, Staff and social events Studies have shown that women and people of colour are less likely to apply for an opportunity unless they exactly meet the criteria specified. At Ayvens we are committed to building a diverse, inclusive, enjoyable and authentic workplace so if you are excited by this, or any role at Ayvens but your experience or current hours don't exactly align, we would encourage you to apply regardless! What's the worst that can happen?! Why Ayvens? With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We're committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we're guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.
The Role Claranet's Strategic Customer Success Managers (SCSM) are responsible for the larger strategic customer relationships of Claranet's customer base. Strategic Customer Success Managers own the customer experience ensuring the efficient and effective provision of these services to meet their assigned customer's needs. SCSM's lead and build strong partnerships with their customers and are able to proactively drive forward customer improvement across all aspects of the customer relationship, engagements, and contract obligations. They will be acutely aware of the P & L for the customers being managed by them and are able to own and lead discussions within the Claranet Business Units that delivers against the business unit commitments. SCSM's will always ensure that Claranet stays at the leading edge of the customer experience. All activity should be in the interest of customer growth, knowledge and ensures that the Customer solution continues to evolve and reflect the customers future their business needs within their respective marketplace. Key Responsibilities Own the relationship with one or more of Claranet's larger strategic customers contracted services across Claranet's portfolio of Hosting, Network, Communications and Security services Accountable for successful delivery of all clients contracted services Be able to manage multi-level customer engagement that maximises the relationship and knowledge of the customer Organise and chair weekly/monthly/quarterly service review meetings (face to face, voice to voice and via portal as required) Support the Director of Customer Success to drive Customer Success Strategy, undertaking elements of the delivery of key projects when requested Working with the Director of Customer Success to ensure the right stakeholder engagement which supports the strategic direction of Customer Success, their strategic outcomes and wider strategic direction of Claranet Lead the production of weekly/monthly/quarterly governance reports to demonstrate adherence to Service Level Agreements, provide recommendations for service and commercial improvements ensuring appropriate capacity on current solution and identify and opportunities for growth Drive and own the recommendations for change in line with service reviews, monitor the challenge internally and externally with the customers to ensure that commitments are appropriate and managed to resolution Establish and maintain successful long-term partnerships with multiple customers, noting that these are subject to change based on customers solution delivery "peaks and troughs" Manage to financial targets through customer P & L and is able to lead and direct to the benefit of the contract commitments Drives measurable continuous service improvement and manage service improvement plans where appropriate Produce and manage appropriate documentation for bespoke support requirements in the form of bid material and Service Statement of Work Experience of enterprise technology stack including Cloud, Data, Workplace, AI, Digital Applications, and Cyber Skills and Attributes Flexible and creative to take considered risks Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Ability to travel to different sites and locations on a weekly basis Manages conflict and challenges in an open and constructive manner Ability to work flexible hours when required. Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
Aug 28, 2026
Full time
The Role Claranet's Strategic Customer Success Managers (SCSM) are responsible for the larger strategic customer relationships of Claranet's customer base. Strategic Customer Success Managers own the customer experience ensuring the efficient and effective provision of these services to meet their assigned customer's needs. SCSM's lead and build strong partnerships with their customers and are able to proactively drive forward customer improvement across all aspects of the customer relationship, engagements, and contract obligations. They will be acutely aware of the P & L for the customers being managed by them and are able to own and lead discussions within the Claranet Business Units that delivers against the business unit commitments. SCSM's will always ensure that Claranet stays at the leading edge of the customer experience. All activity should be in the interest of customer growth, knowledge and ensures that the Customer solution continues to evolve and reflect the customers future their business needs within their respective marketplace. Key Responsibilities Own the relationship with one or more of Claranet's larger strategic customers contracted services across Claranet's portfolio of Hosting, Network, Communications and Security services Accountable for successful delivery of all clients contracted services Be able to manage multi-level customer engagement that maximises the relationship and knowledge of the customer Organise and chair weekly/monthly/quarterly service review meetings (face to face, voice to voice and via portal as required) Support the Director of Customer Success to drive Customer Success Strategy, undertaking elements of the delivery of key projects when requested Working with the Director of Customer Success to ensure the right stakeholder engagement which supports the strategic direction of Customer Success, their strategic outcomes and wider strategic direction of Claranet Lead the production of weekly/monthly/quarterly governance reports to demonstrate adherence to Service Level Agreements, provide recommendations for service and commercial improvements ensuring appropriate capacity on current solution and identify and opportunities for growth Drive and own the recommendations for change in line with service reviews, monitor the challenge internally and externally with the customers to ensure that commitments are appropriate and managed to resolution Establish and maintain successful long-term partnerships with multiple customers, noting that these are subject to change based on customers solution delivery "peaks and troughs" Manage to financial targets through customer P & L and is able to lead and direct to the benefit of the contract commitments Drives measurable continuous service improvement and manage service improvement plans where appropriate Produce and manage appropriate documentation for bespoke support requirements in the form of bid material and Service Statement of Work Experience of enterprise technology stack including Cloud, Data, Workplace, AI, Digital Applications, and Cyber Skills and Attributes Flexible and creative to take considered risks Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Ability to travel to different sites and locations on a weekly basis Manages conflict and challenges in an open and constructive manner Ability to work flexible hours when required. Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
Corporate Service Desk IT Technician Looking for an experienced 2nd Line Support person to work for an MSP based on a client site supporting the head office and management team. This role is offered as a 3 months contract on 30 hours per week, working 4 days Mon - Thursday 0800 - 16:30. It's a pro rate of £35000 PAYE contract on £17.95 p/h + £2.17 holiday pay (for 30 hours it works out at around £28000 per year). This is an office based position in Kingston KT1. Please check this as suitable daily commute before applying. To apply you must demonstrate previous 2nd line support experience for medium / large business including AD, O365 and hardware skills. Purpose of Role To provide dedicated onsite technical IT support to the customer headquarters staff as a member of the onsite Corporate Service Desk (CSD) team and ensure excellent IT services and customer support in a customer centric manner representing the MSP. Duties include: Providing 1st and 2nd line site-based support. To resolve systems issues raised within the client business by the management team and users. Install, assemble and configure computers, monitors, network infrastructure and peripheral items. Troubleshoot hardware, software, email, network and peripheral equipment problems and make corrections where required. Carry out Active Directory tasks including user accounts, groups and computers. Develop any relevant documentation for processes or problem and solution insight information Manage Joiners, Movers and Leavers (JML) ITSM process ensuring new employees (Joiners) are equipped with the necessary technology and access to systems from day one, while employees changing roles or departments (Movers) receive seamless updates to their IT resources and permissions. Additionally, when employees leave the organisation (Leavers), their access is promptly revoked, and their data is securely managed. Manage File and print services, including the setup, maintenance, and troubleshooting of file servers and print devices, ensuring that employees have reliable access to shared files and printing resources. Requests for supporting file & print services will be recorded within the ITSM Work with the IT Manager to provide service improvements, this involves regular assessments, performance monitoring, and the implementation of best practices to identify areas for improvement. To provide optimised IT processes, reduced downtime, and increased productivity. Work with the IT Manager with the adoption of new technologies, training for staff, and the refinement of existing systems to ensure that the organisation's IT infrastructure remains cutting-edge and capable of meeting evolving business needs. Support the IT Manager via regular reporting data to deliver regular reporting, actionable insights, and the implementation of changes based on feedback, fostering a culture of continuous improvement and enhancing overall customer experience. Adhere to health and safety guidelines and raise any health and safety concerns. Liaise with 3rd party suppliers where required. Undertake any IT projects as required by the IT Manager Any other tasks as assigned by the IT Manager. VIP Support: Provide tailored VIP service to designated individuals including high profile staff and executives, delivering a premium service to these individuals by providing faster response times, a tailored approach, and exceptional communication & troubleshooting. Office Floor walks: Complete a regular floor walks providing a proactive approach ensuring all site staff are aware of CSD presence and encourage in person engagement. Log any issues raised in the floor walks within the ITSM and follow standard processes Teams Room Support: Setup, maintain and troubleshoot Teams Meeting room equipment such as Cameras, microphones and displays Maintain daily checks and testing of all Teams rooms Log any issues raised in the Teams room daily checks within the ITSM and follow standard processes Other Duties: Build excellent rapport with Customer staff providing encouragement to raise queries Maintain coverage for the walk up IT Bar, this provides a walk-up support option for clients including support needs such as software use or setting adjustments and basic training for the use of IT systems where required. Work with the MSP's management to prioritise business and information needs In addition to the above duties the post holder must be prepared to undertake such additional duties which may result from changing circumstances. Hours: Monday- Thursday, office hours 30 hours per week. Salary: starts as a Temp to Perm on £17.95 per hour + £2.17 holiday pay PAYE. (equivalent to £35000 per annum) Job Types: Full-time, Permanent
Aug 28, 2026
Full time
Corporate Service Desk IT Technician Looking for an experienced 2nd Line Support person to work for an MSP based on a client site supporting the head office and management team. This role is offered as a 3 months contract on 30 hours per week, working 4 days Mon - Thursday 0800 - 16:30. It's a pro rate of £35000 PAYE contract on £17.95 p/h + £2.17 holiday pay (for 30 hours it works out at around £28000 per year). This is an office based position in Kingston KT1. Please check this as suitable daily commute before applying. To apply you must demonstrate previous 2nd line support experience for medium / large business including AD, O365 and hardware skills. Purpose of Role To provide dedicated onsite technical IT support to the customer headquarters staff as a member of the onsite Corporate Service Desk (CSD) team and ensure excellent IT services and customer support in a customer centric manner representing the MSP. Duties include: Providing 1st and 2nd line site-based support. To resolve systems issues raised within the client business by the management team and users. Install, assemble and configure computers, monitors, network infrastructure and peripheral items. Troubleshoot hardware, software, email, network and peripheral equipment problems and make corrections where required. Carry out Active Directory tasks including user accounts, groups and computers. Develop any relevant documentation for processes or problem and solution insight information Manage Joiners, Movers and Leavers (JML) ITSM process ensuring new employees (Joiners) are equipped with the necessary technology and access to systems from day one, while employees changing roles or departments (Movers) receive seamless updates to their IT resources and permissions. Additionally, when employees leave the organisation (Leavers), their access is promptly revoked, and their data is securely managed. Manage File and print services, including the setup, maintenance, and troubleshooting of file servers and print devices, ensuring that employees have reliable access to shared files and printing resources. Requests for supporting file & print services will be recorded within the ITSM Work with the IT Manager to provide service improvements, this involves regular assessments, performance monitoring, and the implementation of best practices to identify areas for improvement. To provide optimised IT processes, reduced downtime, and increased productivity. Work with the IT Manager with the adoption of new technologies, training for staff, and the refinement of existing systems to ensure that the organisation's IT infrastructure remains cutting-edge and capable of meeting evolving business needs. Support the IT Manager via regular reporting data to deliver regular reporting, actionable insights, and the implementation of changes based on feedback, fostering a culture of continuous improvement and enhancing overall customer experience. Adhere to health and safety guidelines and raise any health and safety concerns. Liaise with 3rd party suppliers where required. Undertake any IT projects as required by the IT Manager Any other tasks as assigned by the IT Manager. VIP Support: Provide tailored VIP service to designated individuals including high profile staff and executives, delivering a premium service to these individuals by providing faster response times, a tailored approach, and exceptional communication & troubleshooting. Office Floor walks: Complete a regular floor walks providing a proactive approach ensuring all site staff are aware of CSD presence and encourage in person engagement. Log any issues raised in the floor walks within the ITSM and follow standard processes Teams Room Support: Setup, maintain and troubleshoot Teams Meeting room equipment such as Cameras, microphones and displays Maintain daily checks and testing of all Teams rooms Log any issues raised in the Teams room daily checks within the ITSM and follow standard processes Other Duties: Build excellent rapport with Customer staff providing encouragement to raise queries Maintain coverage for the walk up IT Bar, this provides a walk-up support option for clients including support needs such as software use or setting adjustments and basic training for the use of IT systems where required. Work with the MSP's management to prioritise business and information needs In addition to the above duties the post holder must be prepared to undertake such additional duties which may result from changing circumstances. Hours: Monday- Thursday, office hours 30 hours per week. Salary: starts as a Temp to Perm on £17.95 per hour + £2.17 holiday pay PAYE. (equivalent to £35000 per annum) Job Types: Full-time, Permanent
02 Reed Specialist Recruitment Ltd
Croydon, London
Reed is the most recognised recruitment brand in the UK, with a rich history and reputation for improving lives through work, for over 60 years. Delivering recruitment solutions with many household brands throughout the UK and globally, we find new jobs and careers for people from many different backgrounds across multiple business sectors. We look for people who enjoy an inclusive and collaborative environment, who strive for performance and celebrate team success, in a rewarding career. Pay Range £28,000 - £35,000 pa + uncapped commission Job Description Following a successful start and strong market traction, we're looking for a recruiter to help take our Financial Services specialism across the South & South East region to the next level. Working closely with the Regional Manager, you'll inherit a desk with an established client network, active opportunities, and significant untapped potential. This is an excellent opportunity for someone who enjoys combining business development with relationship-building to grow a specialist market and establish themselves as a go-to recruiter within Financial Services. With the support, infrastructure, and brand strength of Reed behind you, you'll be well positioned to drive further growth and success. Location: Croydon Hours: 37.5 hours per week Salary: £28,000 - £35,000 pa depending on experience + uncapped commission Flexibility to work from home 1 day per week In this role, you'll be at the forefront of our sales activity, developing business opportunities through targeted cold calling, attending sales meetings, delivering presentations, and networking at events. Your innovative and creative approaches will help Reed stand out from the competition, winning new business and expanding our existing client portfolio. Building close, productive relationships with clients will be key to understanding their current and future needs, ensuring you can fully grasp the requirements of their roles and manage their expectations effectively. What Awaits You? Uncapped Bonus: Your commitment is recognised with an uncapped bonus, paid out every 4 weeks. Career Progression: We offer a transparent career structure with the opportunity to progress every 6 months with salary increments, whether you're looking to specialise or take on leadership roles. Cutting-Edge Technology and Resources: Reed has the largest candidate database in the UK. You will have access state-of-the-art tools and resources to enhance your efficiency and effectiveness. Sabbaticals & Enhanced Leave: We offer sabbaticals every 5 years and, upon reaching a 10-year tenure, an additional 6 weeks of paid leave atop your standard holiday entitlement. Annual luxury vehicle draw & cash bundles: Annually, you stand a chance to win a brand-new luxury car, as well as the possibility of securing £3K cash bundles and £3K holiday vouchers to elevate your lifestyle. Key Responsibilities: Full 360 Recruitment Process: From business development and client acquisition to job briefings, candidate sourcing, interviews, offer negotiations, and deal closures. Candidate Sourcing: Utilise job boards, referrals, and headhunting via platforms like LinkedIn Recruiter. Source candidates via advertising, job boards, social media and referrals. Register and interview candidates, conduct background checks, and match them with job opportunities. Prepare and promote candidates for interviews, ensuring vacancies are filled promptly. Key Relationships: Maintain strong relationships with clients and candidates, offering exceptional service and advice. Network and build relationships with clients to drive sales. Collaborate with colleagues to ensure branch success and maximise cross-selling opportunities. What We're Looking For: Proactive Attitude: Self-motivated with a drive to succeed. Sales Acumen: Ability to identify and pursue new business opportunities, sell Reed's services, and match candidates to clients. Resilience: Money-motivated with the ability to overcome challenges and setbacks. Team Player: Willingness to share ideas and best practices. Join us at Reed and be part of a team that's dedicated to making a difference in people's lives by helping them find their perfect job. Feel what it's like to truly belong All job offers are subject to satisfactory references and compliance with vetting requirements applicable to the job role. Reed is an equal opportunities employer. We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender identity, marital or civil partnership status, pregnancy or maternity. We are a Mindful Employer and offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria. As a proud signatory of the Armed Forces Covenant, we welcome applications from ex-services personnel, reservists and cadets and offer a guaranteed interview for applicants who meet the minimum criteria. We're never afraid to ask, "What's next?" Inspiration comes from knowing the work you do really matters and, as trailblazers in our field, the value of what we do every day is obvious. We are a family business with a rich history and a purpose of improving lives through work, for people and organisations worldwide. Our inclusive and collaborative approach, combined with an unwavering belief in our long-standing core values, means that we genuinely trust and work hard for each other. We have built a dynamic culture where individual achievement is celebrated and succeeding as a team is revered. A supportive environment, where careers are developed and futures are forged. Feel what it's like to truly belong. Our story In the early 1960s, Reed pioneered specialist recruitment in the UK. Seven decades on, we have become the world's largest family-run recruitment business, with offices spanning across the UK, Europe, USA, the Middle East and East Asia. With access to the UK's largest candidate database and expertise across 20 specialist sectors, we are committed to ensuring that people are at the heart of everything we do to ensure we fulfil our purpose: improving lives through work.
Aug 28, 2026
Full time
Reed is the most recognised recruitment brand in the UK, with a rich history and reputation for improving lives through work, for over 60 years. Delivering recruitment solutions with many household brands throughout the UK and globally, we find new jobs and careers for people from many different backgrounds across multiple business sectors. We look for people who enjoy an inclusive and collaborative environment, who strive for performance and celebrate team success, in a rewarding career. Pay Range £28,000 - £35,000 pa + uncapped commission Job Description Following a successful start and strong market traction, we're looking for a recruiter to help take our Financial Services specialism across the South & South East region to the next level. Working closely with the Regional Manager, you'll inherit a desk with an established client network, active opportunities, and significant untapped potential. This is an excellent opportunity for someone who enjoys combining business development with relationship-building to grow a specialist market and establish themselves as a go-to recruiter within Financial Services. With the support, infrastructure, and brand strength of Reed behind you, you'll be well positioned to drive further growth and success. Location: Croydon Hours: 37.5 hours per week Salary: £28,000 - £35,000 pa depending on experience + uncapped commission Flexibility to work from home 1 day per week In this role, you'll be at the forefront of our sales activity, developing business opportunities through targeted cold calling, attending sales meetings, delivering presentations, and networking at events. Your innovative and creative approaches will help Reed stand out from the competition, winning new business and expanding our existing client portfolio. Building close, productive relationships with clients will be key to understanding their current and future needs, ensuring you can fully grasp the requirements of their roles and manage their expectations effectively. What Awaits You? Uncapped Bonus: Your commitment is recognised with an uncapped bonus, paid out every 4 weeks. Career Progression: We offer a transparent career structure with the opportunity to progress every 6 months with salary increments, whether you're looking to specialise or take on leadership roles. Cutting-Edge Technology and Resources: Reed has the largest candidate database in the UK. You will have access state-of-the-art tools and resources to enhance your efficiency and effectiveness. Sabbaticals & Enhanced Leave: We offer sabbaticals every 5 years and, upon reaching a 10-year tenure, an additional 6 weeks of paid leave atop your standard holiday entitlement. Annual luxury vehicle draw & cash bundles: Annually, you stand a chance to win a brand-new luxury car, as well as the possibility of securing £3K cash bundles and £3K holiday vouchers to elevate your lifestyle. Key Responsibilities: Full 360 Recruitment Process: From business development and client acquisition to job briefings, candidate sourcing, interviews, offer negotiations, and deal closures. Candidate Sourcing: Utilise job boards, referrals, and headhunting via platforms like LinkedIn Recruiter. Source candidates via advertising, job boards, social media and referrals. Register and interview candidates, conduct background checks, and match them with job opportunities. Prepare and promote candidates for interviews, ensuring vacancies are filled promptly. Key Relationships: Maintain strong relationships with clients and candidates, offering exceptional service and advice. Network and build relationships with clients to drive sales. Collaborate with colleagues to ensure branch success and maximise cross-selling opportunities. What We're Looking For: Proactive Attitude: Self-motivated with a drive to succeed. Sales Acumen: Ability to identify and pursue new business opportunities, sell Reed's services, and match candidates to clients. Resilience: Money-motivated with the ability to overcome challenges and setbacks. Team Player: Willingness to share ideas and best practices. Join us at Reed and be part of a team that's dedicated to making a difference in people's lives by helping them find their perfect job. Feel what it's like to truly belong All job offers are subject to satisfactory references and compliance with vetting requirements applicable to the job role. Reed is an equal opportunities employer. We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender identity, marital or civil partnership status, pregnancy or maternity. We are a Mindful Employer and offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria. As a proud signatory of the Armed Forces Covenant, we welcome applications from ex-services personnel, reservists and cadets and offer a guaranteed interview for applicants who meet the minimum criteria. We're never afraid to ask, "What's next?" Inspiration comes from knowing the work you do really matters and, as trailblazers in our field, the value of what we do every day is obvious. We are a family business with a rich history and a purpose of improving lives through work, for people and organisations worldwide. Our inclusive and collaborative approach, combined with an unwavering belief in our long-standing core values, means that we genuinely trust and work hard for each other. We have built a dynamic culture where individual achievement is celebrated and succeeding as a team is revered. A supportive environment, where careers are developed and futures are forged. Feel what it's like to truly belong. Our story In the early 1960s, Reed pioneered specialist recruitment in the UK. Seven decades on, we have become the world's largest family-run recruitment business, with offices spanning across the UK, Europe, USA, the Middle East and East Asia. With access to the UK's largest candidate database and expertise across 20 specialist sectors, we are committed to ensuring that people are at the heart of everything we do to ensure we fulfil our purpose: improving lives through work.
Job Title: Group Treasury & Cashflow Manager Location: London - Hybrid (plus travel as required) We are Strata! Imagine being part of a fast and exciting brand experience agency whose clients include specialists in new technology, creators of some of the most stunning electric vehicles on the planet, financial institutions, and global leaders in pharmaceutical solutions. As an agency, we elevate these brands and make them heard through immersive and memorable virtual and face 2 face experiences. As a people-first business, we encourage ambition, support and reward. We're always listening and open to your ideas, just as we do with our clients. Our name? It's Strata, an agency on a mission to be the very best. This means we always want to hear from the very best creative and intelligent souls who genuinely believe that every moment matters. Job Overview The Group Treasury & Cashflow Manager will strengthen and further develop Strata's Group-wide approach to treasury, cashflow visibility and liquidity planning. Working across all seven operating companies - Strata Create, Wonderland, Element, On Event Production Co., Trinity Event Solutions, Collider and Sherbet - together with the holding company and any entity operating outside the UK, the role will provide a clear, forward-looking view of cash, funding requirements and financial commitments to support confident commercial decision-making. Our work is project-based, with costs, deposits, supplier prepayments, freelance crew, venue commitments and staged client billing often moving at different speeds, in different currencies, across seven businesses. Major productions can create material short-term movements in Group cash, so this role brings structure, consistency and insight to the cashflow view, ensuring treasury supports growth, operational discipline and informed decision-making. The role reports to the Group CFO, works closely with the Group COO, and is the Group's single point of contact for banks, facility providers and our investors on all matters of liquidity, covenant and cash. It works collaboratively with finance leads in each operating company, sharing standards, systems and best practice. This is a build role - the model, the policy and the banking relationships are owned from day one. Key Responsibilities Cashflow Forecasting Build and run a rolling 13-week direct cashflow forecast at Group and operating company level, refreshed weekly Own the medium-term view - 12-month (rolling) cashflow bridged to budget and forecast Forecast at project level for major productions, so cash exposure is visible before the Group commits, not after Track forecast accuracy, explain variances and improve the model each cycle Set the standard for operating company forecast submissions and challenge them where they do not hold up Liquidity & Banking Manage day-to-day Group liquidity and headroom, with a known cash position across every account every morning Own bank and facility relationships, drawdowns and account structure Assess and implement cash pooling or sweeping where the entity structure allows Maintain and stress-test covenant headroom, and produce covenant compliance reporting to the required calendar Manage all investor interest payments (facility, loan note & other related) Own the payment run, authorisation matrix and banking controls across all entities Working Capital Drive working capital performance across the Group: debtor days, creditor terms, WIP, unbilled revenue, deposit and staged-payment discipline Set and monitor working capital targets by operating company with the Group CFO and COO Work with commercial and finance leads to fix causes rather than chase symptoms - billing milestones that do not match delivery, contracts signed on terms we cannot fund, purchase orders raised without cash cover Support debtor escalation with evidence, working alongside account leads Risk, FX & Structure Identify and manage foreign currency exposure on international projects and supplier commitments Recommend and execute a hedging policy that is proportionate rather than exotic Manage intercompany funding, balances and settlement, keeping positions clean and documented Own counterparty and payment fraud controls Work with the Group CFO and external advisers on the treasury implications of entity structure, including entities operating outside the UK Reporting & Governance Produce the weekly cash report to the executive and the treasury pack for Board and investor reporting Draft, implement and maintain the Group treasury policy and delegated authority framework Support funding events, refinancing and transaction-related cash reporting Provide cash and funding input to acquisition activity and integration planning Systems & Continuous Improvement Own the treasury toolset, assessing whether current systems are fit for a group of this scale and leading selection and implementation if they are not Automate the manual - consolidating seven spreadsheets by hand is not a long-term answer Define, document and maintain treasury processes and frameworks, scaling them as the business grows Collaboration Across Strata and the Group Partner closely with operating company finance leads, Managing Directors and commercial teams Build treasury literacy across the Group so cash discipline is understood at brief stage, not at invoice stage Contribute to Group-wide procurement, banking and supplier consolidation initiatives Work within Group operating disciplines: (Tool TBA) for project budgeting, for project management and resourcing, CRM for opportunity The successful candidate must be able to demonstrate the below experience: Qualified accountant (ACA, ACCA, CIMA, ICAEW)/ACT qualified or equivalent treasury experience at scale. Proven ownership of cashflow forecasting in a multi-entity group - a 13-week forecast built from scratch, not merely maintained Strong working capital track record, with clear evidence of what was changed and what it delivered Proven experience owning banking relationships, banking/loan facilities and covenant reporting Advanced financial modelling, including consolidation across multiple entities and systems Strong commercial awareness and the credibility to challenge Managing Directors and commercial leads Excellent organisational, problem-solving and decision-making skills Experience within a private equity backed or high-growth business, including investor reporting and covenant discipline Project-based sector background - agency, production, construction or contracting - where cash and revenue recognition diverge Multi-currency and international operations exposure Treasury management system selection and implementation Experience in a group that has completed acquisitions and integrated finance functions Highly detail-oriented and process-driven Calm and decisive under pressure Comfortable being the person who says a project does not have cash cover, and comfortable being challenged on it Pragmatic, proactive and solutions-focused Confident communicator with strong stakeholder management skills Curious about the operation, not just the ledger Employee Benefits 25 days annual leave, plus usual Bank Holidays Birthday day off Private Health Insurance Workplace pension scheme Death in service scheme Cycle to work scheme Hybrid working arrangement Regular social events Upon successful completion of a 6-month probation period Our Principles We are a people-first brand experience agency with a set of core principles that guide our every action by measuring: A win for the client Client success is at the forefront of everything we do. We measure our success by the impact we make for our clients. We strive to exceed your expectations, delivering moments that matter with results that matter. A win for the company We believe in long-term partnerships and sustainable growth. When your business prospers, so does ours. Our commitment to excellence and innovation means we're always ahead of the curve, offering you the best brand experiences. A win for the team Our team is the lifeblood of our agency. We celebrate diversity, promote collaboration, and foster an inclusive culture where every team member feels valued and empowered. When our team thrives, their passion and dedication is reflected in everything we deliver. A win for you Whether you're engaging us for your events, already fostering a career at Strata, or considering one, our goal is to create a win for you. We're dedicated to providing our employees with an enriching workplace that supports their growth and well-being. For our clients, a win means achieving your objectives and making your brand shine. A win for the planet We are committed to making environmentally responsible choices in our work. We recognise our responsibility to minimise our impact on the planet and contribute to a sustainable future. From eco-friendly event practices to conscious resource management, we aim to create events that are a win for the environment. Diversity at Strata At Strata, people are at the heart of who we are. We recognise and value the diverse and unique perspectives, experiences, and backgrounds that each individual brings. . click apply for full job details
Aug 28, 2026
Full time
Job Title: Group Treasury & Cashflow Manager Location: London - Hybrid (plus travel as required) We are Strata! Imagine being part of a fast and exciting brand experience agency whose clients include specialists in new technology, creators of some of the most stunning electric vehicles on the planet, financial institutions, and global leaders in pharmaceutical solutions. As an agency, we elevate these brands and make them heard through immersive and memorable virtual and face 2 face experiences. As a people-first business, we encourage ambition, support and reward. We're always listening and open to your ideas, just as we do with our clients. Our name? It's Strata, an agency on a mission to be the very best. This means we always want to hear from the very best creative and intelligent souls who genuinely believe that every moment matters. Job Overview The Group Treasury & Cashflow Manager will strengthen and further develop Strata's Group-wide approach to treasury, cashflow visibility and liquidity planning. Working across all seven operating companies - Strata Create, Wonderland, Element, On Event Production Co., Trinity Event Solutions, Collider and Sherbet - together with the holding company and any entity operating outside the UK, the role will provide a clear, forward-looking view of cash, funding requirements and financial commitments to support confident commercial decision-making. Our work is project-based, with costs, deposits, supplier prepayments, freelance crew, venue commitments and staged client billing often moving at different speeds, in different currencies, across seven businesses. Major productions can create material short-term movements in Group cash, so this role brings structure, consistency and insight to the cashflow view, ensuring treasury supports growth, operational discipline and informed decision-making. The role reports to the Group CFO, works closely with the Group COO, and is the Group's single point of contact for banks, facility providers and our investors on all matters of liquidity, covenant and cash. It works collaboratively with finance leads in each operating company, sharing standards, systems and best practice. This is a build role - the model, the policy and the banking relationships are owned from day one. Key Responsibilities Cashflow Forecasting Build and run a rolling 13-week direct cashflow forecast at Group and operating company level, refreshed weekly Own the medium-term view - 12-month (rolling) cashflow bridged to budget and forecast Forecast at project level for major productions, so cash exposure is visible before the Group commits, not after Track forecast accuracy, explain variances and improve the model each cycle Set the standard for operating company forecast submissions and challenge them where they do not hold up Liquidity & Banking Manage day-to-day Group liquidity and headroom, with a known cash position across every account every morning Own bank and facility relationships, drawdowns and account structure Assess and implement cash pooling or sweeping where the entity structure allows Maintain and stress-test covenant headroom, and produce covenant compliance reporting to the required calendar Manage all investor interest payments (facility, loan note & other related) Own the payment run, authorisation matrix and banking controls across all entities Working Capital Drive working capital performance across the Group: debtor days, creditor terms, WIP, unbilled revenue, deposit and staged-payment discipline Set and monitor working capital targets by operating company with the Group CFO and COO Work with commercial and finance leads to fix causes rather than chase symptoms - billing milestones that do not match delivery, contracts signed on terms we cannot fund, purchase orders raised without cash cover Support debtor escalation with evidence, working alongside account leads Risk, FX & Structure Identify and manage foreign currency exposure on international projects and supplier commitments Recommend and execute a hedging policy that is proportionate rather than exotic Manage intercompany funding, balances and settlement, keeping positions clean and documented Own counterparty and payment fraud controls Work with the Group CFO and external advisers on the treasury implications of entity structure, including entities operating outside the UK Reporting & Governance Produce the weekly cash report to the executive and the treasury pack for Board and investor reporting Draft, implement and maintain the Group treasury policy and delegated authority framework Support funding events, refinancing and transaction-related cash reporting Provide cash and funding input to acquisition activity and integration planning Systems & Continuous Improvement Own the treasury toolset, assessing whether current systems are fit for a group of this scale and leading selection and implementation if they are not Automate the manual - consolidating seven spreadsheets by hand is not a long-term answer Define, document and maintain treasury processes and frameworks, scaling them as the business grows Collaboration Across Strata and the Group Partner closely with operating company finance leads, Managing Directors and commercial teams Build treasury literacy across the Group so cash discipline is understood at brief stage, not at invoice stage Contribute to Group-wide procurement, banking and supplier consolidation initiatives Work within Group operating disciplines: (Tool TBA) for project budgeting, for project management and resourcing, CRM for opportunity The successful candidate must be able to demonstrate the below experience: Qualified accountant (ACA, ACCA, CIMA, ICAEW)/ACT qualified or equivalent treasury experience at scale. Proven ownership of cashflow forecasting in a multi-entity group - a 13-week forecast built from scratch, not merely maintained Strong working capital track record, with clear evidence of what was changed and what it delivered Proven experience owning banking relationships, banking/loan facilities and covenant reporting Advanced financial modelling, including consolidation across multiple entities and systems Strong commercial awareness and the credibility to challenge Managing Directors and commercial leads Excellent organisational, problem-solving and decision-making skills Experience within a private equity backed or high-growth business, including investor reporting and covenant discipline Project-based sector background - agency, production, construction or contracting - where cash and revenue recognition diverge Multi-currency and international operations exposure Treasury management system selection and implementation Experience in a group that has completed acquisitions and integrated finance functions Highly detail-oriented and process-driven Calm and decisive under pressure Comfortable being the person who says a project does not have cash cover, and comfortable being challenged on it Pragmatic, proactive and solutions-focused Confident communicator with strong stakeholder management skills Curious about the operation, not just the ledger Employee Benefits 25 days annual leave, plus usual Bank Holidays Birthday day off Private Health Insurance Workplace pension scheme Death in service scheme Cycle to work scheme Hybrid working arrangement Regular social events Upon successful completion of a 6-month probation period Our Principles We are a people-first brand experience agency with a set of core principles that guide our every action by measuring: A win for the client Client success is at the forefront of everything we do. We measure our success by the impact we make for our clients. We strive to exceed your expectations, delivering moments that matter with results that matter. A win for the company We believe in long-term partnerships and sustainable growth. When your business prospers, so does ours. Our commitment to excellence and innovation means we're always ahead of the curve, offering you the best brand experiences. A win for the team Our team is the lifeblood of our agency. We celebrate diversity, promote collaboration, and foster an inclusive culture where every team member feels valued and empowered. When our team thrives, their passion and dedication is reflected in everything we deliver. A win for you Whether you're engaging us for your events, already fostering a career at Strata, or considering one, our goal is to create a win for you. We're dedicated to providing our employees with an enriching workplace that supports their growth and well-being. For our clients, a win means achieving your objectives and making your brand shine. A win for the planet We are committed to making environmentally responsible choices in our work. We recognise our responsibility to minimise our impact on the planet and contribute to a sustainable future. From eco-friendly event practices to conscious resource management, we aim to create events that are a win for the environment. Diversity at Strata At Strata, people are at the heart of who we are. We recognise and value the diverse and unique perspectives, experiences, and backgrounds that each individual brings. . click apply for full job details
An excellent opportunity to join the leadership team across the Financial Reporting function which provides high profile services vital to the continued development and success of JPMorgan's Edinburgh operations group. As an Financial Reporting Vice President within the The Financial Reporting Group, you will be responsible for the issuance of interim, final and other financial statements of the collective vehicles serviced by the site on behalf of UK, Channel Islands, Dutch, Luxembourg and South African based clients. You will oversee client portfolios for OEICs/SICAVS and Investment Trusts. Job responsibilities Complete the delivery of service to clients ensuring that these meet regulatory and agreed service delivery targets, including the control of the preparation, the review and sign off of fund financial statements in accordance with accounting, regulatory and client requirements. Complete the senior manager oversight review of accounts and files for audit and interim financials. Complete management and implementation of any changes to service agreed with the client, according to internal policy and with regard for impacts on service level agreements. Act as primary escalation contact for the client, regulatory bodies and external auditors and ensure that queries/issues are resolved in a timely manner. Participate in regular service review meetings and ensure that all agreed actions are resolved to agreed time-scales, with attendance, as required, at Board Meetings. Identify opportunities to enhance the overall client relationship. Escalate service issues supplemented with appropriate analysis and suggested rectification to Senior Management. Identify training/development opportunities and provide training and coaching for team members. Lead the team, providing strategic direction and mentor team members. Actively participate, and lead where appropriate, in departmental projects/initiatives, particularly the technology change agenda as it impacts operations. Represent the Financial Reporting department with the external environment. Required qualifications, capabilities, and skills Must have knowledge of relevant regulatory reporting requirements and fund structures including UK and AIC SORP ( in addition to IFRS) and Lux GAAP. Excellent knowledge of software packages (Word, Excel, Access, Powerpoint). Good operational knowledge of Fund accounting and Financial Reporting systems. Dedicated with strong attention to detail. Effective and timely escalation to all levels of business. Ability to multitask. Time Management and resource/ task allocation. Ability to communicate effectively. Self-motivated, innovative and analytical. Problem solving capabilities.
Aug 28, 2026
Full time
An excellent opportunity to join the leadership team across the Financial Reporting function which provides high profile services vital to the continued development and success of JPMorgan's Edinburgh operations group. As an Financial Reporting Vice President within the The Financial Reporting Group, you will be responsible for the issuance of interim, final and other financial statements of the collective vehicles serviced by the site on behalf of UK, Channel Islands, Dutch, Luxembourg and South African based clients. You will oversee client portfolios for OEICs/SICAVS and Investment Trusts. Job responsibilities Complete the delivery of service to clients ensuring that these meet regulatory and agreed service delivery targets, including the control of the preparation, the review and sign off of fund financial statements in accordance with accounting, regulatory and client requirements. Complete the senior manager oversight review of accounts and files for audit and interim financials. Complete management and implementation of any changes to service agreed with the client, according to internal policy and with regard for impacts on service level agreements. Act as primary escalation contact for the client, regulatory bodies and external auditors and ensure that queries/issues are resolved in a timely manner. Participate in regular service review meetings and ensure that all agreed actions are resolved to agreed time-scales, with attendance, as required, at Board Meetings. Identify opportunities to enhance the overall client relationship. Escalate service issues supplemented with appropriate analysis and suggested rectification to Senior Management. Identify training/development opportunities and provide training and coaching for team members. Lead the team, providing strategic direction and mentor team members. Actively participate, and lead where appropriate, in departmental projects/initiatives, particularly the technology change agenda as it impacts operations. Represent the Financial Reporting department with the external environment. Required qualifications, capabilities, and skills Must have knowledge of relevant regulatory reporting requirements and fund structures including UK and AIC SORP ( in addition to IFRS) and Lux GAAP. Excellent knowledge of software packages (Word, Excel, Access, Powerpoint). Good operational knowledge of Fund accounting and Financial Reporting systems. Dedicated with strong attention to detail. Effective and timely escalation to all levels of business. Ability to multitask. Time Management and resource/ task allocation. Ability to communicate effectively. Self-motivated, innovative and analytical. Problem solving capabilities.
Greys Specialist Recruitment is supporting an established multidisciplinary construction consultancy in appointing a Construction Health & Safety Advisor. The consultancy provides construction H&S, CDM, Principal Designer, surveying, quality-control and technical advisory services to UK developers and contractors. This is a client-facing consultancy role, managing projects across Greater Manchester and the Midlands. The portfolio currently includes approximately nine Greater Manchester projects plus wider Midlands assignments involving development infrastructure, recladding and fire-safety remediation. The role is home-based with regular site travel, typically no more than two visits per day. Reports and administration are completed from home, with overnight stays around once or twice per month. Practical construction H&S experience and applied knowledge of CDM 2015 are essential. Dedicated CDM Advisor or Principal Designer experience is desirable but not essential. Key responsibilities Act as the principal H&S contact for assigned clients, coordinating services across multiple projects within agreed scopes, programmes and budgets. Conduct site inspections, identify unsafe conditions or arrangements and provide practical recommendations. Escalate high-risk matters before leaving site and issue reports within 24 hours. Advise clients, developers, project managers, designers and contractors on construction H&S legislation and CDM duties. Review Construction Phase Plans, RAMS and contractor documentation, issuing formal advice and coordinating H&S information across design and project teams. Support ISO 45001-aligned systems through policies, procedures, risk assessments, templates and checklists; undertake audits and monitor actions to completion. Attend or chair meetings, deliver H&S/CDM training and maintain complete electronic project records. Manage deadlines and timely invoicing against an individual monthly delivery target of approximately £14,000-£16,000. Prepare fee proposals, identify out-of-scope work, secure purchase orders and support accounts with outstanding payments. Attend weekly team meetings, mentor colleagues, identify additional client services, support regional growth, improve internal processes and maintain CPD. Essential experience and qualifications Recent experience as a Construction H&S Advisor, Construction Safety Consultant or similar, with practical project-delivery knowledge and experience inspecting active sites independently. Strong knowledge of the Health and Safety at Work etc. Act 1974, Management of Health and Safety at Work Regulations 1999 and CDM 2015. A recognised qualification, ideally NEBOSH Construction, NEBOSH General with substantial construction experience, or equivalent, plus current IOSH membership, ideally TechIOSH or above. Ability to assess Construction Phase Plans, RAMS and contractor documentation critically, supported by knowledge of construction processes, sequencing, site risks and drawings. Strong client communication, influencing and report-writing skills, including handling difficult conversations professionally and producing accurate reports to tight deadlines. Excellent organisation, time management and commercial awareness, with confidence using Microsoft Office, electronic reporting systems and mobile technology. A full, clean UK driving licence, right to work in the UK and willingness to travel across the region and occasionally UK-wide, including one or two overnight stays per month. Desirable experience Previous work within a construction, property, CDM or multidisciplinary consultancy, particularly advising developers or clients rather than solely a Principal Contractor. Experience across residential or mixed-use developments; infrastructure, groundworks, highways or utilities; and recladding, façade, high-rise or fire-safety remediation. CDM Advisor or Principal Designer support experience, ISO 45001 exposure, training delivery and consultancy fee-proposal or invoicing experience. NEBOSH Diploma/Level 6 or progression towards one; CertIOSH/CMIOSH or Chartered progression; a relevant built-environment qualification or professional membership such as APS, CIOB, CABE, RICS or ICE; and fire-safety qualifications or knowledge. The person You will be practical, proportionate and credible on active sites, able to challenge serious risks without becoming unnecessarily confrontational. You should work confidently from home, manage your diary and balance visits with reports, meetings and administration. Strong client relationships, composure, attention to detail and ambition to develop broader consultancy and CDM expertise are important. Working arrangements This is a home-based, minimum 40-hour-per-week position with reasonable flexibility around start and finish times, subject to client and business needs. Occasional additional hours and head-office attendance may be required for deadlines, induction, meetings or training. Package and benefits £40,000-£45,000 depending on experience. £4,800 annual car allowance, with business mileage paid separately at the statutory rate. 25 days' annual leave plus bank holidays, potential birthday leave after probation and a non-contractual holiday buy-back scheme. 4% employer pension contribution after three months. Private medical insurance after probation, with family and dental options available through personal contribution. Six-month probation and ongoing professional development within a supportive consultancy team. Please contact Max Painter at Greys Specialist Recruitment.
Aug 28, 2026
Full time
Greys Specialist Recruitment is supporting an established multidisciplinary construction consultancy in appointing a Construction Health & Safety Advisor. The consultancy provides construction H&S, CDM, Principal Designer, surveying, quality-control and technical advisory services to UK developers and contractors. This is a client-facing consultancy role, managing projects across Greater Manchester and the Midlands. The portfolio currently includes approximately nine Greater Manchester projects plus wider Midlands assignments involving development infrastructure, recladding and fire-safety remediation. The role is home-based with regular site travel, typically no more than two visits per day. Reports and administration are completed from home, with overnight stays around once or twice per month. Practical construction H&S experience and applied knowledge of CDM 2015 are essential. Dedicated CDM Advisor or Principal Designer experience is desirable but not essential. Key responsibilities Act as the principal H&S contact for assigned clients, coordinating services across multiple projects within agreed scopes, programmes and budgets. Conduct site inspections, identify unsafe conditions or arrangements and provide practical recommendations. Escalate high-risk matters before leaving site and issue reports within 24 hours. Advise clients, developers, project managers, designers and contractors on construction H&S legislation and CDM duties. Review Construction Phase Plans, RAMS and contractor documentation, issuing formal advice and coordinating H&S information across design and project teams. Support ISO 45001-aligned systems through policies, procedures, risk assessments, templates and checklists; undertake audits and monitor actions to completion. Attend or chair meetings, deliver H&S/CDM training and maintain complete electronic project records. Manage deadlines and timely invoicing against an individual monthly delivery target of approximately £14,000-£16,000. Prepare fee proposals, identify out-of-scope work, secure purchase orders and support accounts with outstanding payments. Attend weekly team meetings, mentor colleagues, identify additional client services, support regional growth, improve internal processes and maintain CPD. Essential experience and qualifications Recent experience as a Construction H&S Advisor, Construction Safety Consultant or similar, with practical project-delivery knowledge and experience inspecting active sites independently. Strong knowledge of the Health and Safety at Work etc. Act 1974, Management of Health and Safety at Work Regulations 1999 and CDM 2015. A recognised qualification, ideally NEBOSH Construction, NEBOSH General with substantial construction experience, or equivalent, plus current IOSH membership, ideally TechIOSH or above. Ability to assess Construction Phase Plans, RAMS and contractor documentation critically, supported by knowledge of construction processes, sequencing, site risks and drawings. Strong client communication, influencing and report-writing skills, including handling difficult conversations professionally and producing accurate reports to tight deadlines. Excellent organisation, time management and commercial awareness, with confidence using Microsoft Office, electronic reporting systems and mobile technology. A full, clean UK driving licence, right to work in the UK and willingness to travel across the region and occasionally UK-wide, including one or two overnight stays per month. Desirable experience Previous work within a construction, property, CDM or multidisciplinary consultancy, particularly advising developers or clients rather than solely a Principal Contractor. Experience across residential or mixed-use developments; infrastructure, groundworks, highways or utilities; and recladding, façade, high-rise or fire-safety remediation. CDM Advisor or Principal Designer support experience, ISO 45001 exposure, training delivery and consultancy fee-proposal or invoicing experience. NEBOSH Diploma/Level 6 or progression towards one; CertIOSH/CMIOSH or Chartered progression; a relevant built-environment qualification or professional membership such as APS, CIOB, CABE, RICS or ICE; and fire-safety qualifications or knowledge. The person You will be practical, proportionate and credible on active sites, able to challenge serious risks without becoming unnecessarily confrontational. You should work confidently from home, manage your diary and balance visits with reports, meetings and administration. Strong client relationships, composure, attention to detail and ambition to develop broader consultancy and CDM expertise are important. Working arrangements This is a home-based, minimum 40-hour-per-week position with reasonable flexibility around start and finish times, subject to client and business needs. Occasional additional hours and head-office attendance may be required for deadlines, induction, meetings or training. Package and benefits £40,000-£45,000 depending on experience. £4,800 annual car allowance, with business mileage paid separately at the statutory rate. 25 days' annual leave plus bank holidays, potential birthday leave after probation and a non-contractual holiday buy-back scheme. 4% employer pension contribution after three months. Private medical insurance after probation, with family and dental options available through personal contribution. Six-month probation and ongoing professional development within a supportive consultancy team. Please contact Max Painter at Greys Specialist Recruitment.
If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking a professional to join our team in the role ofSenior Tax Manager. Fund Tax Operations sits withinMarkets & Securities Services Operationsand is a core part ofGlobal Tax Operations, which provides operational tax services to MSS Operations covering the Markets, Custody and Funds businesses in the UK, Hong Kong and New York, with support in the GSC. This role is responsible for ensuring HSBC clients' funds have accurate tax charges/liabilities, that tax compliance and regulatory filings are completed where appropriate, that fund accounting system tax data is accurate and complete, and that all tax reporting information required by clients is provided accurately and on time for the funds we administer. The role also provides support and insight to internal stakeholders on tax issues/requirements impacting the funds we service/administer. As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. In this role you will be responsible for: Oversee the provision of an effective, quality service by ensuring that tax reporting and compliance activities for funds administered are delivered on time and to the required standard, reducing client risk to a minimum Act as a key point of coordination and interface between Fund Tax Operations teams,Tax Product,IT/Change,NFR Controls, andthird-party service providers Drive projects and change activities impacting the funds taxation function, includingsenior representation on project committees and steering groups Ensure adherence to established procedures and controls , focusing on reducing exposure and operational risk and strengthening the internal control environment Handle complex queries as escalated , ensuring timely resolution and holding final authority on responses for complex day-to-day client/operational queries Proactively identify and document new/amended procedures and controls on a timely basis Escalate complex issues/concerns with key stakeholders (including Tax Product and Risk) andreport compliance breaches, errors and near missespromptly in line with defined escalation procedures Provide senior oversight of client deliverables , including agreeing and monitoring workflow, acting as a point of escalation and performing ongoing governance To be successful in this role you should have: Strong knowledge and delivery experience in thefund tax environment/operations(UK funds and preferablyAEOI), gained in operations and/or a Group Tax environment Proven ability instakeholder management, building consensus across a diverse set of partners with differing goals (including Fund Tax Operations, Tax Product, IT/Change, NFR Controls and third parties) Strongclient-facing capability, comfortable dealing with internal and external clients (including operating hubs), owning queries end-to-end and delivering a premium client experience Demonstrable strength inrisk and governance, including maintaining HSBC internal control standards, ensuring adherence to procedures, and proactively identifying, assessing, mitigating and escalating operational risk (including risks arising from process/technology change) Ability to contribute tostrategic decision makingfor operational processes and the fund tax operating model, influencing key decisions and driving business enhancement and growth Opening up a world of opportunity. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:
Aug 28, 2026
Full time
If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking a professional to join our team in the role ofSenior Tax Manager. Fund Tax Operations sits withinMarkets & Securities Services Operationsand is a core part ofGlobal Tax Operations, which provides operational tax services to MSS Operations covering the Markets, Custody and Funds businesses in the UK, Hong Kong and New York, with support in the GSC. This role is responsible for ensuring HSBC clients' funds have accurate tax charges/liabilities, that tax compliance and regulatory filings are completed where appropriate, that fund accounting system tax data is accurate and complete, and that all tax reporting information required by clients is provided accurately and on time for the funds we administer. The role also provides support and insight to internal stakeholders on tax issues/requirements impacting the funds we service/administer. As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. In this role you will be responsible for: Oversee the provision of an effective, quality service by ensuring that tax reporting and compliance activities for funds administered are delivered on time and to the required standard, reducing client risk to a minimum Act as a key point of coordination and interface between Fund Tax Operations teams,Tax Product,IT/Change,NFR Controls, andthird-party service providers Drive projects and change activities impacting the funds taxation function, includingsenior representation on project committees and steering groups Ensure adherence to established procedures and controls , focusing on reducing exposure and operational risk and strengthening the internal control environment Handle complex queries as escalated , ensuring timely resolution and holding final authority on responses for complex day-to-day client/operational queries Proactively identify and document new/amended procedures and controls on a timely basis Escalate complex issues/concerns with key stakeholders (including Tax Product and Risk) andreport compliance breaches, errors and near missespromptly in line with defined escalation procedures Provide senior oversight of client deliverables , including agreeing and monitoring workflow, acting as a point of escalation and performing ongoing governance To be successful in this role you should have: Strong knowledge and delivery experience in thefund tax environment/operations(UK funds and preferablyAEOI), gained in operations and/or a Group Tax environment Proven ability instakeholder management, building consensus across a diverse set of partners with differing goals (including Fund Tax Operations, Tax Product, IT/Change, NFR Controls and third parties) Strongclient-facing capability, comfortable dealing with internal and external clients (including operating hubs), owning queries end-to-end and delivering a premium client experience Demonstrable strength inrisk and governance, including maintaining HSBC internal control standards, ensuring adherence to procedures, and proactively identifying, assessing, mitigating and escalating operational risk (including risks arising from process/technology change) Ability to contribute tostrategic decision makingfor operational processes and the fund tax operating model, influencing key decisions and driving business enhancement and growth Opening up a world of opportunity. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:
Job Description Job description Aberdeen manages £37.7 billion of real estate assets across 22 countries, supported by a team of approximately 220 dedicated real estate investment professionals. Globally, the platform oversees around 30,000 residential homes, representing approximately £8 billion of residential assets under management. This scale provides a strong foundation of institutional expertise, market intelligence, operational best practice and long term capital stewardship across the Living sector. In the UK, Aberdeen has delivered strong, risk adjusted returns for clients for more than 50 years. From its offices in Edinburgh and London, the business currently manages around £20 billion of UK direct property, making Aberdeen one of the largest and most established real estate managers in the country. The Living portfolio is an important and growing part of this platform, spanning multifamily residential, purpose built student accommodation (PBSA) and single family housing across the UK. As the portfolio continues to grow in scale and complexity, active operational oversight will be essential to protect income, enhance performance, improve resident outcomes and support long term value creation. This role sits between Asset Management and Property Management, providing an independent operational oversight layer across the UK residential portfolio. The role is designed to ensure that Property Managers and operating partners are held accountable for delivery against agreed business plans, budgets, service standards and governance requirements. It will support the Lead Senior Asset Manager -UK Living by providing detailed operational scrutiny, improving the quality and consistency of reporting, identifying risks and opportunities at an early stage, and helping to drive best practice across the portfolio. Ultimately, the role will contribute to improved net operating income, stronger leasing and income performance, better cost control, enhanced resident experience, and more robust decision making across the Living platform. About the role: The Asset & Operational Manager is responsible for the operational and financial performance of the UK residential portfolio, maximising NOI, and providing independent oversight of Property Managers and on site teams. The role ensures strong leasing performance, budget control, income protection, data quality, and governance compliance. Key Responsibilities: Property Manager Oversight Review and enhance operating model with Property Managers and other suppliers. Act as the primary oversight function for Property Managers. Monitor performance against KPIs, budgets and service standards. Challenge underperformance and oversee corrective actions. Ensure compliance with management agreements and governance requirements. Leasing & Income Performance Oversee leasing and marketing activity to maximise occupancy and rental growth. Monitor arrears, collections and income risks. Review leasing performance, incentives and market positioning. Financial Management Review and approve operating budgets and forecasts. Monitor actual performance against budget. Challenge costs, identify efficiencies and improve forecast accuracy. Operational & Resident Performance Oversee service delivery and resident experience. Monitor operational KPIs and retention metrics. Promote best practice across the portfolio. Governance, Risk & Reporting Ensure compliance with regulatory, health & safety and internal governance requirements. Review operational reporting, portfolio data and KPI performance. Drive improvements in data quality, transparency and reporting standards. Strategic Support Support asset business plans and value enhancing initiatives. Provide operational insight to support investment and portfolio decisions. Contribute to governance papers and strategic projects. Key Success Measures: High occupancy and sustainable rental growth. Effective income collection and arrears control. Delivery of budgets and cost control targets. Improved Property Manager performance and accountability. Accurate, reliable portfolio reporting and data. Strong governance and compliance outcomes. About the candidate: Essential Extensive experience in UK residential asset management or property management, with exposure to both multifamily Build to Rent and single family housing portfolios. Strong financial, budgeting and analytical skills. Experience managing Property Managers and service providers. Knowledge of residential operations, leasing and governance. Strong stakeholder management and communication skills. Desirable: Build to Rent or institutional residential experience. ESG and sustainability knowledge. Our benefits: There's more to working life than coming home with a good salary. We have an environment where you can learn, get involved and be supported. When you join us, your reward will be one of the best around. 40 days' annual leave 16% employer pension contribution discretionary performance based bonus (where applicable) private healthcare a range of flexible benefits - including gym discounts, season ticket loans and access to an employee discount portal You can read more about our benefits here. Our business: Enabling our clients to be better investors drives everything we do. Our business is structured around three distinct areas - our vectors of growth - focused on our clients' changing needs. You can find out more about what we do here. An inclusive way of working: Whatever way you like to work, if you have the talent and commitment to join our team, we'd like to hear from you. At Aberdeen we've adopted a 'blended working' approach. This approach combines the benefits of face to face collaboration, coaching and connecting in our offices with the flexibility of working from home. It enables colleagues to find a balance that works for their roles, their teams, our clients and our business. An inclusive culture, where diverse perspectives drive our actions, is at the core of who we are and what we do. At Aberdeen we're committed to providing an inclusive workplace where all forms of difference are valued and which is free from any form of unfair or unlawful treatment. We define diversity in its broadest sense - this includes but is not limited to our diversity of educational and professional backgrounds, experience, cognitive and neurodiversity, age, gender, gender identity, sexual orientation, disability, religion or belief and ethnicity and geographical provenance. We support a culture that values meritocracy, fairness and transparency and welcomes enquiries from everyone. If you need assistance or an adjustment due to a disability please let us know as part of your application and we will assist. At Aberdeen, our ambition is to be the UK's leading Wealth & Investments group. We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent. You can find out more about what we do here. Aberdeen comprises three businesses, interactive investor (ii), Investments and Adviser, each of which focuses on meeting and adapting to our clients' evolving needs.
Aug 28, 2026
Full time
Job Description Job description Aberdeen manages £37.7 billion of real estate assets across 22 countries, supported by a team of approximately 220 dedicated real estate investment professionals. Globally, the platform oversees around 30,000 residential homes, representing approximately £8 billion of residential assets under management. This scale provides a strong foundation of institutional expertise, market intelligence, operational best practice and long term capital stewardship across the Living sector. In the UK, Aberdeen has delivered strong, risk adjusted returns for clients for more than 50 years. From its offices in Edinburgh and London, the business currently manages around £20 billion of UK direct property, making Aberdeen one of the largest and most established real estate managers in the country. The Living portfolio is an important and growing part of this platform, spanning multifamily residential, purpose built student accommodation (PBSA) and single family housing across the UK. As the portfolio continues to grow in scale and complexity, active operational oversight will be essential to protect income, enhance performance, improve resident outcomes and support long term value creation. This role sits between Asset Management and Property Management, providing an independent operational oversight layer across the UK residential portfolio. The role is designed to ensure that Property Managers and operating partners are held accountable for delivery against agreed business plans, budgets, service standards and governance requirements. It will support the Lead Senior Asset Manager -UK Living by providing detailed operational scrutiny, improving the quality and consistency of reporting, identifying risks and opportunities at an early stage, and helping to drive best practice across the portfolio. Ultimately, the role will contribute to improved net operating income, stronger leasing and income performance, better cost control, enhanced resident experience, and more robust decision making across the Living platform. About the role: The Asset & Operational Manager is responsible for the operational and financial performance of the UK residential portfolio, maximising NOI, and providing independent oversight of Property Managers and on site teams. The role ensures strong leasing performance, budget control, income protection, data quality, and governance compliance. Key Responsibilities: Property Manager Oversight Review and enhance operating model with Property Managers and other suppliers. Act as the primary oversight function for Property Managers. Monitor performance against KPIs, budgets and service standards. Challenge underperformance and oversee corrective actions. Ensure compliance with management agreements and governance requirements. Leasing & Income Performance Oversee leasing and marketing activity to maximise occupancy and rental growth. Monitor arrears, collections and income risks. Review leasing performance, incentives and market positioning. Financial Management Review and approve operating budgets and forecasts. Monitor actual performance against budget. Challenge costs, identify efficiencies and improve forecast accuracy. Operational & Resident Performance Oversee service delivery and resident experience. Monitor operational KPIs and retention metrics. Promote best practice across the portfolio. Governance, Risk & Reporting Ensure compliance with regulatory, health & safety and internal governance requirements. Review operational reporting, portfolio data and KPI performance. Drive improvements in data quality, transparency and reporting standards. Strategic Support Support asset business plans and value enhancing initiatives. Provide operational insight to support investment and portfolio decisions. Contribute to governance papers and strategic projects. Key Success Measures: High occupancy and sustainable rental growth. Effective income collection and arrears control. Delivery of budgets and cost control targets. Improved Property Manager performance and accountability. Accurate, reliable portfolio reporting and data. Strong governance and compliance outcomes. About the candidate: Essential Extensive experience in UK residential asset management or property management, with exposure to both multifamily Build to Rent and single family housing portfolios. Strong financial, budgeting and analytical skills. Experience managing Property Managers and service providers. Knowledge of residential operations, leasing and governance. Strong stakeholder management and communication skills. Desirable: Build to Rent or institutional residential experience. ESG and sustainability knowledge. Our benefits: There's more to working life than coming home with a good salary. We have an environment where you can learn, get involved and be supported. When you join us, your reward will be one of the best around. 40 days' annual leave 16% employer pension contribution discretionary performance based bonus (where applicable) private healthcare a range of flexible benefits - including gym discounts, season ticket loans and access to an employee discount portal You can read more about our benefits here. Our business: Enabling our clients to be better investors drives everything we do. Our business is structured around three distinct areas - our vectors of growth - focused on our clients' changing needs. You can find out more about what we do here. An inclusive way of working: Whatever way you like to work, if you have the talent and commitment to join our team, we'd like to hear from you. At Aberdeen we've adopted a 'blended working' approach. This approach combines the benefits of face to face collaboration, coaching and connecting in our offices with the flexibility of working from home. It enables colleagues to find a balance that works for their roles, their teams, our clients and our business. An inclusive culture, where diverse perspectives drive our actions, is at the core of who we are and what we do. At Aberdeen we're committed to providing an inclusive workplace where all forms of difference are valued and which is free from any form of unfair or unlawful treatment. We define diversity in its broadest sense - this includes but is not limited to our diversity of educational and professional backgrounds, experience, cognitive and neurodiversity, age, gender, gender identity, sexual orientation, disability, religion or belief and ethnicity and geographical provenance. We support a culture that values meritocracy, fairness and transparency and welcomes enquiries from everyone. If you need assistance or an adjustment due to a disability please let us know as part of your application and we will assist. At Aberdeen, our ambition is to be the UK's leading Wealth & Investments group. We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent. You can find out more about what we do here. Aberdeen comprises three businesses, interactive investor (ii), Investments and Adviser, each of which focuses on meeting and adapting to our clients' evolving needs.
Grayce specialises in delivering change and transformation for some of the UK's most ambitious organisations. For over a decade, we have partnered with FTSE 100 and FTSE 250 companies to deploy high-performing early career talent across major programmes of work. Our Accelerated Development Programme offers a structured, fast-track route into industry. You will gain hands-on experience working on business transformation initiatives, supporting stakeholders, improving processes, and contributing to large-scale change programmes. You will typically work with one client at a time, delivering meaningful outcomes in a professional, client-facing environment. Alongside this, you will complete a minimum of six industry-recognised accreditations, with clear progression pathways and salary growth as you develop. About Our Opportunities We are recruiting graduates into a range of business-focused roles supporting transformation, operations, and programme delivery. By joining our Business pathway, you will have the opportunity to develop your skills across a range of business-focused roles. Depending on your strengths and interests, you may progress into roles such as: Finance Consultant A Finance Consultant plays a key role in helping businessesmake informed financial decisions. You would interpret financial data, build models, and generate insights that support budgeting, forecasting, and strategic planning. By analysing performance trends and identifying opportunities for efficiency or growth, you'd be contributing to the financial health and long-term success of organisations. Business Analyst As a BA, you'd be responsible for investigating and analysing business needs, identifying improvement opportunities, defining requirements and ensuring solutions align with business objectives. BA's take a holistic approach, considering people, processes, technology and organisational structure to deliver value while minimising risks. Project Manager (PM) T his role supports the planning, execution and monitoring of projects to ensure they are delivered on time and within budget. They assist in task delegation, resource management, risk mitigation, stakeholder communication and process improvement while gaining experience in project lifecycle management. What You'll Be Doing Supporting business change and transformation initiatives Gathering and analysing requirements Engaging stakeholders and presenting insights Supporting delivery, governance, and reporting Identifying opportunities for process improvement What Makes a Great Grayce Consultant Strong communication and stakeholder skills Structured thinking and problem-solving ability Organisation, attention to detail, and adaptability A proactive mindset and willingness to learn Why Work for Us Locations Locations are updated regularly based on client demand. We are currently hiring for a range of opportunities across Essex - including Basildon, Colchester and Southend. Gain hands-on experience working full-time, on-site with leading organisations, supported by structured training and industry-aligned development. Delivery Work directly with a client, delivering high-quality outcomes in a professional, client-facing environment. Receive dedicated coaching and support throughout your placement and development journey. Progression Complete a minimum of six industry-recognised accreditations, with clear pathways for career progression and salary growth. Access our Employee Assistance Programme, offering 24/7 confidential support across financial, legal, health, and wellbeing areas. Our salaries are dictated by location and client
Aug 28, 2026
Full time
Grayce specialises in delivering change and transformation for some of the UK's most ambitious organisations. For over a decade, we have partnered with FTSE 100 and FTSE 250 companies to deploy high-performing early career talent across major programmes of work. Our Accelerated Development Programme offers a structured, fast-track route into industry. You will gain hands-on experience working on business transformation initiatives, supporting stakeholders, improving processes, and contributing to large-scale change programmes. You will typically work with one client at a time, delivering meaningful outcomes in a professional, client-facing environment. Alongside this, you will complete a minimum of six industry-recognised accreditations, with clear progression pathways and salary growth as you develop. About Our Opportunities We are recruiting graduates into a range of business-focused roles supporting transformation, operations, and programme delivery. By joining our Business pathway, you will have the opportunity to develop your skills across a range of business-focused roles. Depending on your strengths and interests, you may progress into roles such as: Finance Consultant A Finance Consultant plays a key role in helping businessesmake informed financial decisions. You would interpret financial data, build models, and generate insights that support budgeting, forecasting, and strategic planning. By analysing performance trends and identifying opportunities for efficiency or growth, you'd be contributing to the financial health and long-term success of organisations. Business Analyst As a BA, you'd be responsible for investigating and analysing business needs, identifying improvement opportunities, defining requirements and ensuring solutions align with business objectives. BA's take a holistic approach, considering people, processes, technology and organisational structure to deliver value while minimising risks. Project Manager (PM) T his role supports the planning, execution and monitoring of projects to ensure they are delivered on time and within budget. They assist in task delegation, resource management, risk mitigation, stakeholder communication and process improvement while gaining experience in project lifecycle management. What You'll Be Doing Supporting business change and transformation initiatives Gathering and analysing requirements Engaging stakeholders and presenting insights Supporting delivery, governance, and reporting Identifying opportunities for process improvement What Makes a Great Grayce Consultant Strong communication and stakeholder skills Structured thinking and problem-solving ability Organisation, attention to detail, and adaptability A proactive mindset and willingness to learn Why Work for Us Locations Locations are updated regularly based on client demand. We are currently hiring for a range of opportunities across Essex - including Basildon, Colchester and Southend. Gain hands-on experience working full-time, on-site with leading organisations, supported by structured training and industry-aligned development. Delivery Work directly with a client, delivering high-quality outcomes in a professional, client-facing environment. Receive dedicated coaching and support throughout your placement and development journey. Progression Complete a minimum of six industry-recognised accreditations, with clear pathways for career progression and salary growth. Access our Employee Assistance Programme, offering 24/7 confidential support across financial, legal, health, and wellbeing areas. Our salaries are dictated by location and client
Floor Support AssistantSalary: £28,324.73 per annum plus company benefitsLocation: Basingstoke, RG21 4DZContract: Full Time, PermanentShifts: 37.5 hours per week, Monday - Friday, 1 hour break, 7.5 hour shifts shifts between 8:30am and 5:30pm - you can start at 8:30am or 9am whichever works bestWork model: Fully onsiteWilliams Lea seeks a Floor Support Assistant to join our team!Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.Purpose of roleThe Floor Support Assistant will work as part of a team to provide the highest level of customer service to our clients and support to the Team Leader and Business Services Manager. Whilst the list of tasks in this document is not exhaustive, the Floor Support Assistant may cover any combination of the tasks set out below.The Floor Support Assistant will provide excellent customer service to our clients, performing all operations requested by a customer without direct supervision. This role will cover a number of our service areas and will require a high level of multi-skilling.Key responsibilitiesTaking and passing on accurate messagesCourteously greet and interact with visitors to the premisesManage room and hospitality bookings, including setting up roomsArrange hospitality and liaise with onsite cleaning teamsOrganise and order cateringSupervise and assist at events (including evening events as agreed overtime)Diary management of meeting rooms and desk bookingsDeliver an exceptional electronic and hard copy file management serviceReturn or add documents to existing client filesWork with the practice management system to log and record documentsHandle and administer closed files as requestedSort, scan, rename and distribute incoming mailProvide photocopying, scanning, and printing as per customer instructionsCollect and complete any information required for billing or client charge back dataExtensive computer and data related tasksAccept requests from Fee Earners/PAs, notifying them of estimated completion time as appropriate and in line with service level agreementsCollect and frank outgoing mail - process letters for printing and complete envelope fulfilment requirementsHandle incoming and outgoing deliveries via courier - ensure that all incoming documents are scanned entirely and allocated to the relevant electronic post foldersDeal with incoming hand deliveries from clients - ensure that all incoming documents are scanned entirely and allocated to the relevant electronic post foldersPersonal attributesExperience of working in a corporate environmentExperience working on Microsoft Office programmesExcellent customer service skills, confident in liaising with Clients and strong communication skillsClient-focused approach to service provision through personal commitment to their businessStrong attention to detail and a critical eye for accuracy, with a 'right first time' attitudeAbility to work under pressure within tight deadlines with flexible approachContinual improvement mentality, open and receptive to feedbackBuild and grow relationships with key Clients and service usersOwnership for work produced in terms of the final product e.g. consistency, accuracy and qualityRewards and BenefitsWe believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:25 days holiday, plus bank holidays(pro-rata for part time roles)Salary sacrifice schemes, retail vouchers - including our TechScheme which can be used on a range of gadgets such as Smart TV's, laptops and computers or household appliances.Life AssurancePrivate Medical InsuranceDental InsuranceHealth AssessmentsCycle-to-work schemeDiscounted gym membershipsReferral SchemeYou will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!Equality and DiversityThe Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a "protected characteristic" in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at (we do not accept applications to this email address).View our Privacy Notice Location: In person
Aug 28, 2026
Full time
Floor Support AssistantSalary: £28,324.73 per annum plus company benefitsLocation: Basingstoke, RG21 4DZContract: Full Time, PermanentShifts: 37.5 hours per week, Monday - Friday, 1 hour break, 7.5 hour shifts shifts between 8:30am and 5:30pm - you can start at 8:30am or 9am whichever works bestWork model: Fully onsiteWilliams Lea seeks a Floor Support Assistant to join our team!Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.Purpose of roleThe Floor Support Assistant will work as part of a team to provide the highest level of customer service to our clients and support to the Team Leader and Business Services Manager. Whilst the list of tasks in this document is not exhaustive, the Floor Support Assistant may cover any combination of the tasks set out below.The Floor Support Assistant will provide excellent customer service to our clients, performing all operations requested by a customer without direct supervision. This role will cover a number of our service areas and will require a high level of multi-skilling.Key responsibilitiesTaking and passing on accurate messagesCourteously greet and interact with visitors to the premisesManage room and hospitality bookings, including setting up roomsArrange hospitality and liaise with onsite cleaning teamsOrganise and order cateringSupervise and assist at events (including evening events as agreed overtime)Diary management of meeting rooms and desk bookingsDeliver an exceptional electronic and hard copy file management serviceReturn or add documents to existing client filesWork with the practice management system to log and record documentsHandle and administer closed files as requestedSort, scan, rename and distribute incoming mailProvide photocopying, scanning, and printing as per customer instructionsCollect and complete any information required for billing or client charge back dataExtensive computer and data related tasksAccept requests from Fee Earners/PAs, notifying them of estimated completion time as appropriate and in line with service level agreementsCollect and frank outgoing mail - process letters for printing and complete envelope fulfilment requirementsHandle incoming and outgoing deliveries via courier - ensure that all incoming documents are scanned entirely and allocated to the relevant electronic post foldersDeal with incoming hand deliveries from clients - ensure that all incoming documents are scanned entirely and allocated to the relevant electronic post foldersPersonal attributesExperience of working in a corporate environmentExperience working on Microsoft Office programmesExcellent customer service skills, confident in liaising with Clients and strong communication skillsClient-focused approach to service provision through personal commitment to their businessStrong attention to detail and a critical eye for accuracy, with a 'right first time' attitudeAbility to work under pressure within tight deadlines with flexible approachContinual improvement mentality, open and receptive to feedbackBuild and grow relationships with key Clients and service usersOwnership for work produced in terms of the final product e.g. consistency, accuracy and qualityRewards and BenefitsWe believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:25 days holiday, plus bank holidays(pro-rata for part time roles)Salary sacrifice schemes, retail vouchers - including our TechScheme which can be used on a range of gadgets such as Smart TV's, laptops and computers or household appliances.Life AssurancePrivate Medical InsuranceDental InsuranceHealth AssessmentsCycle-to-work schemeDiscounted gym membershipsReferral SchemeYou will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!Equality and DiversityThe Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a "protected characteristic" in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at (we do not accept applications to this email address).View our Privacy Notice Location: In person
Portfolio HR & Reward is partnering with a premier, data-driven global investment management firm to secure a Benefits Specialist for their growing team in London. This is a newly created position born out of continuous international business growth. Operating within a fast-paced and highly collaborative environment, this role offers an exceptional opportunity for an ambitious benefits professional to develop a truly international career. Initially, you will focus heavily on operational excellence and vendor management, with a clear trajectory over the next 12-18 months to lead on technology innovation and process improvement. A marquee project for the incoming specialist will be supporting the rollout of a brand-new global benefits platform. Key Responsibilities Support the day-to-day management and delivery of employee benefits programmes across multiple EMEA jurisdictions. Coordinate annual insurance renewals and manage relationships with external brokers and benefits vendors across the region. Act as a key project member for the upcoming global benefits platform implementation; maintain data accuracy across HRIS (Workday) and provider portals. Serve as a primary point of contact for employee benefits queries, delivering a high-touch, premium service. Identify opportunities to streamline administrative workflows, enhance communication strategies, and improve overall operational efficiency. Ensure all regional benefits programmes remain strictly compliant with localized regulatory requirements. What Our Client Is Looking For The hiring manager is seeking a dedicated benefits professional with approximately three to six years of experience who views reward and benefits as their long-term specialism. Experience working in-house within financial services, technology, or a fast-paced multinational corporate environment. Strong foundational knowledge of benefits operations, including enrolments, complex queries, renewals, and data reporting. Hands-on experience utilising benefits administration platforms or advanced HRIS networks (Workday exposure is highly advantageous). Prior exposure to managing benefits across multiple countries is a distinct advantage, though a genuine desire to learn EMEA frameworks is essential. A curious, proactive professional who enjoys taking ownership of tasks and thrives in an evolving, collaborative setting. What the Role Offers You Direct exposure to complex benefits structures across multiple EMEA countries. A pivotal role in a major global technology implementation project. A culture that values continuous learning, autonomy, and high performance. Fully paid, comprehensive safety-net clauses A clear progression pathway into strategic, innovation-led benefits management.
Aug 28, 2026
Full time
Portfolio HR & Reward is partnering with a premier, data-driven global investment management firm to secure a Benefits Specialist for their growing team in London. This is a newly created position born out of continuous international business growth. Operating within a fast-paced and highly collaborative environment, this role offers an exceptional opportunity for an ambitious benefits professional to develop a truly international career. Initially, you will focus heavily on operational excellence and vendor management, with a clear trajectory over the next 12-18 months to lead on technology innovation and process improvement. A marquee project for the incoming specialist will be supporting the rollout of a brand-new global benefits platform. Key Responsibilities Support the day-to-day management and delivery of employee benefits programmes across multiple EMEA jurisdictions. Coordinate annual insurance renewals and manage relationships with external brokers and benefits vendors across the region. Act as a key project member for the upcoming global benefits platform implementation; maintain data accuracy across HRIS (Workday) and provider portals. Serve as a primary point of contact for employee benefits queries, delivering a high-touch, premium service. Identify opportunities to streamline administrative workflows, enhance communication strategies, and improve overall operational efficiency. Ensure all regional benefits programmes remain strictly compliant with localized regulatory requirements. What Our Client Is Looking For The hiring manager is seeking a dedicated benefits professional with approximately three to six years of experience who views reward and benefits as their long-term specialism. Experience working in-house within financial services, technology, or a fast-paced multinational corporate environment. Strong foundational knowledge of benefits operations, including enrolments, complex queries, renewals, and data reporting. Hands-on experience utilising benefits administration platforms or advanced HRIS networks (Workday exposure is highly advantageous). Prior exposure to managing benefits across multiple countries is a distinct advantage, though a genuine desire to learn EMEA frameworks is essential. A curious, proactive professional who enjoys taking ownership of tasks and thrives in an evolving, collaborative setting. What the Role Offers You Direct exposure to complex benefits structures across multiple EMEA countries. A pivotal role in a major global technology implementation project. A culture that values continuous learning, autonomy, and high performance. Fully paid, comprehensive safety-net clauses A clear progression pathway into strategic, innovation-led benefits management.
WELLINGTON MANAGEMENT Wellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions, tailored to the unique return and risk objectives of institutional clients in more than 50 countries, draw on a robust body of proprietary research and a collaborative culture that encourages independent thought and healthy debate. As a private partnership, we believe our ownership structure fosters a long-term view that aligns our perspectives with those of our clients. The Position We are seeking to hire an Emerging Market Debt Trader to execute orders from portfolio managers and analysts across our EMEA book of business. With a focus on hard currency debt markets including cash and derivatives but with scope for the right candidate to assist on local debt markets too. This is an execution role, but there is significant opportunity and expectation to add value to client portfolios through collaboration with portfolio managers and analysts. This position is based in London and will be situated on the Trading Desk at our offices, which are located at Cardinal Place, 80 Victoria Street. This trader will be working collaboratively with our global trading teams located in Boston, London, and Hong Kong. Wellington Management's trading philosophy and practices are based on the principles of seeking best execution, contributing to portfolio alpha, and managing regulatory, operational, liquidity and investment risks. We seek to execute orders in a manner consistent with these principles and in accordance with our written policies, which emphasize the fair dissemination, aggregation, and allocation of investment opportunities across our investment platform and ultimately our clients. Wellington Management's Trading Department employs over 60 traders globally and operates in specialized teams according to sectors and products. Our investment and trading activities are conducted on an industry-leading internally developed technology platform, which we believe creates a meaningful competitive advantage. We are also supported by an in-house team of managers and quantitative and business analysts, who oversee the "business" of the department and provide in-depth, action-oriented insights into our trading capabilities and activities. Responsibilities Principal responsibilities will include, but are not limited to: Executing EMD transactions, using a mixture of high-touch and low-touch execution methods, for all relevant accounts under management. Executing orders in a manner consistent with our best execution and risk management practices, as well as our policies and procedures. Gathering, analyzing, and disseminating market, sector and security information that identifies or creates actionable investment opportunities. Developing and enhancing over time an in-depth understanding of the investment philosophies and strategies of our portfolio managers, strategists, and analysts. Soliciting potential trade interest from portfolio managers and locating external supply/identifying internal demand for liquidity opportunities in the market. Remaining informed of new product developments. Fostering new trading relationships and leveraging existing relationships. Monitoring and improving efforts to enhance efficiency while mitigating risk. Qualifications A successful candidate should have the following qualifications: Have a minimum of 5 years' relevant trading experience - ideally with a focus of trading $ debt markets within Emerging-Markets. Experience trading both cash and derivatives, and a wide array of instruments would be additive. Ability to work quickly and accurately in a fast-paced, dynamic environment. Demonstrate a high degree of accuracy in his/her work. Work well in a team oriented environment. Strong organizational and communication skills. Strong work ethic and attention to detail; a precision and risk management mindset that results in accurate and compliant work and manifests itself in double-checking work, stopping to question anything unusual, and frequent reconciliation of work throughout the day. Strong analytical skills and an ability to apply those skills in a highly practical fashion. An attitude and practice of proactive idea generation and continuous review and improvement of our processes. Impeccable integrity, fiduciary mindset, and ability to consistently place the interests of our clients as the number one priority. Strong quantitative skills, programming experience would be additive. A pro-technology mindset and the ability to leverage technology to improve effectiveness and efficiency. Strong interpersonal skills and experience in a collaborative, team-based, results-oriented environment. Strong academic credentials: Undergraduate degree is required; MBA/CFA would be viewed favorably. JOB TITLE EMEA Emerging Market Debt Trader JOB FAMILY Trading LOCATION London We are dedicated to building and maintaining a diversified workforce and considering a broad array of candidates with a variety of skill, workplace experiences, and backgrounds. As an equal opportunity employer, Wellington Management considers all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, gender expression, religion, creed, national origin, age, ancestry, disability (physical or mental), medical condition, citizenship, marital status, pregnancy, veteran or military status, genetic information or any other characteristic protected by applicable law. If you are a candidate with a disability, or are assisting a candidate with a disability, and require an accommodation to apply for one of our jobs, please email us at . We believe that in person interactions inspire and energize our community and are essential to our culture. In support of this commitment, our employees work from our offices 4 days a week with flexibility to work remotely 1 day a week. We believe that this approach ultimately supports our mission to deliver investment excellence to our clients and their beneficiaries over the long term. Tracing our history to 1928, Wellington Management is one of the world's largest independent investment management firms. We serve as a trusted adviser to clients in over 60 countries, visit our website to see our assets under management. Our innovative investment solutions are built on the strength of proprietary, independent research and span nearly all segments of the global capital markets, including equity, fixed income, multi-asset, and alternative strategies. As a private partnership whose sole business is investment management, our long-term views and interests are aligned with those of our clients. We are committed to attracting a talented and diverse workforce, and to fostering an open, collaborative culture of inclusivity because we believe multiple perspectives lead to more informed investment and business decisions. As an Equal Opportunity Employer, we welcome people with diverse life experiences, fresh ideas, and specialized subject-matter expertise. We believe that in person interactions inspire and energize our community and are essential to our culture. In support of this commitment, our employees work from our offices 4 days a week with flexibility to work remotely 1 day a week. We believe that this approach ultimately supports our mission to deliver investment excellence to our clients and their beneficiaries over the long term. For more information, please visit
Aug 28, 2026
Full time
WELLINGTON MANAGEMENT Wellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions, tailored to the unique return and risk objectives of institutional clients in more than 50 countries, draw on a robust body of proprietary research and a collaborative culture that encourages independent thought and healthy debate. As a private partnership, we believe our ownership structure fosters a long-term view that aligns our perspectives with those of our clients. The Position We are seeking to hire an Emerging Market Debt Trader to execute orders from portfolio managers and analysts across our EMEA book of business. With a focus on hard currency debt markets including cash and derivatives but with scope for the right candidate to assist on local debt markets too. This is an execution role, but there is significant opportunity and expectation to add value to client portfolios through collaboration with portfolio managers and analysts. This position is based in London and will be situated on the Trading Desk at our offices, which are located at Cardinal Place, 80 Victoria Street. This trader will be working collaboratively with our global trading teams located in Boston, London, and Hong Kong. Wellington Management's trading philosophy and practices are based on the principles of seeking best execution, contributing to portfolio alpha, and managing regulatory, operational, liquidity and investment risks. We seek to execute orders in a manner consistent with these principles and in accordance with our written policies, which emphasize the fair dissemination, aggregation, and allocation of investment opportunities across our investment platform and ultimately our clients. Wellington Management's Trading Department employs over 60 traders globally and operates in specialized teams according to sectors and products. Our investment and trading activities are conducted on an industry-leading internally developed technology platform, which we believe creates a meaningful competitive advantage. We are also supported by an in-house team of managers and quantitative and business analysts, who oversee the "business" of the department and provide in-depth, action-oriented insights into our trading capabilities and activities. Responsibilities Principal responsibilities will include, but are not limited to: Executing EMD transactions, using a mixture of high-touch and low-touch execution methods, for all relevant accounts under management. Executing orders in a manner consistent with our best execution and risk management practices, as well as our policies and procedures. Gathering, analyzing, and disseminating market, sector and security information that identifies or creates actionable investment opportunities. Developing and enhancing over time an in-depth understanding of the investment philosophies and strategies of our portfolio managers, strategists, and analysts. Soliciting potential trade interest from portfolio managers and locating external supply/identifying internal demand for liquidity opportunities in the market. Remaining informed of new product developments. Fostering new trading relationships and leveraging existing relationships. Monitoring and improving efforts to enhance efficiency while mitigating risk. Qualifications A successful candidate should have the following qualifications: Have a minimum of 5 years' relevant trading experience - ideally with a focus of trading $ debt markets within Emerging-Markets. Experience trading both cash and derivatives, and a wide array of instruments would be additive. Ability to work quickly and accurately in a fast-paced, dynamic environment. Demonstrate a high degree of accuracy in his/her work. Work well in a team oriented environment. Strong organizational and communication skills. Strong work ethic and attention to detail; a precision and risk management mindset that results in accurate and compliant work and manifests itself in double-checking work, stopping to question anything unusual, and frequent reconciliation of work throughout the day. Strong analytical skills and an ability to apply those skills in a highly practical fashion. An attitude and practice of proactive idea generation and continuous review and improvement of our processes. Impeccable integrity, fiduciary mindset, and ability to consistently place the interests of our clients as the number one priority. Strong quantitative skills, programming experience would be additive. A pro-technology mindset and the ability to leverage technology to improve effectiveness and efficiency. Strong interpersonal skills and experience in a collaborative, team-based, results-oriented environment. Strong academic credentials: Undergraduate degree is required; MBA/CFA would be viewed favorably. JOB TITLE EMEA Emerging Market Debt Trader JOB FAMILY Trading LOCATION London We are dedicated to building and maintaining a diversified workforce and considering a broad array of candidates with a variety of skill, workplace experiences, and backgrounds. As an equal opportunity employer, Wellington Management considers all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, gender expression, religion, creed, national origin, age, ancestry, disability (physical or mental), medical condition, citizenship, marital status, pregnancy, veteran or military status, genetic information or any other characteristic protected by applicable law. If you are a candidate with a disability, or are assisting a candidate with a disability, and require an accommodation to apply for one of our jobs, please email us at . We believe that in person interactions inspire and energize our community and are essential to our culture. In support of this commitment, our employees work from our offices 4 days a week with flexibility to work remotely 1 day a week. We believe that this approach ultimately supports our mission to deliver investment excellence to our clients and their beneficiaries over the long term. Tracing our history to 1928, Wellington Management is one of the world's largest independent investment management firms. We serve as a trusted adviser to clients in over 60 countries, visit our website to see our assets under management. Our innovative investment solutions are built on the strength of proprietary, independent research and span nearly all segments of the global capital markets, including equity, fixed income, multi-asset, and alternative strategies. As a private partnership whose sole business is investment management, our long-term views and interests are aligned with those of our clients. We are committed to attracting a talented and diverse workforce, and to fostering an open, collaborative culture of inclusivity because we believe multiple perspectives lead to more informed investment and business decisions. As an Equal Opportunity Employer, we welcome people with diverse life experiences, fresh ideas, and specialized subject-matter expertise. We believe that in person interactions inspire and energize our community and are essential to our culture. In support of this commitment, our employees work from our offices 4 days a week with flexibility to work remotely 1 day a week. We believe that this approach ultimately supports our mission to deliver investment excellence to our clients and their beneficiaries over the long term. For more information, please visit
JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.We are looking for a Senior Moves, Adds & Changes (MAC) Project Manager for our Integrated Facility Management (IFM) business line embedded within our Amazon dedicated account team.About JLLWe are JLL. We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunities and want to help you make the most of yours. Achieve your ambitions - join us at JLL!Role PurposeThe Senior MAC Project Manager provides regional operational leadership for 2 designated areas, with direct responsibility for people management, vendor management, cross-functional collaboration, and performance tracking and reporting. Working in close partnership with key stakeholders across the organization, the role drives team performance, develops talent, and ensures alignment with business objectives.In parallel, the position combines end-to-end project management, data management, and auditing across the MAC service line, ensuring accurate employee location data, timely floor plan updates, and delivery of concurrent projects ranging from small team moves to full building restacks in a fast-paced, high-volume environment. The Senior MAC Project Manager reports to the MAC Lead within the Occupancy Planning and MAC organization.What this job involvesOperations:Oversee project prioritization, resource allocation, and performance evaluation for MAC specialists with the MAC lead.Provide oversight and leadership on MAC operations, ensuring projects are delivered efficiently, on time, and within budget.Ensure employee location data accuracy on Space & Occupancy platform, per KPIs.Manage relationships with move vendors, ensuring effective coordination with MAC PM and timely implementation. of vendor deliverables, maintaining quality control and adherence to internal policies and processes.Plan and coordinate move projects when no MAC PM is available of varying scope and complexity.Develop and execute tailored communication strategies for each project.Plan and allocate resources in coordination with vendors and local facility management teams.Manage locker asset inventories - capacity, assignments, and clear-outs during moves.Coordinate move vendor deliveries and resolve issues in real time to ensure a flawless Day 1 experience.Manage vendor relationships and project budgets, including quotes, invoice reviews, and spend tracking.Distribute post-move surveys, document lessons learned, and close project records within defined timelines.Perform timely floor plan audits and updates.Handle MAC trouble tickets promptly per SLAs.Management:Mentor and coach MAC Project Managers to enhance their skills, capabilities, and career development.Provide training and development for MAC Project Managers while overseeing new joiner development plans.Collaborating with MAC lead to conduct year-end performance evaluations and contribute to individual performance assessments.Collaborating with MAC Lead to Manage escalations and resolve operational issues.Manage customer engagement with the client.Process Optimization:Continuously evaluate and streamline processes and procedures.Work with MAC lead to Identify opportunities for enhancement for MAC operations.Work with MAC lead to Implement strategies and best practices to enhance the overall effectiveness.Stakeholder Coordination:Build and maintain relationships with key partners for smooth project delivery, including:EMEA MAC Lead and MAC Project managers team.Occupancy Planning - seating strategy, neighborhood assignments, space allocation.Business unit representatives.Local Facility Management teams - move support, floor plans, locker management.IT Services - device provisioning, network readiness, workstation and AV/VC setup.Corporate Security - building access, badges, restricted spaces.HR/People teams - employee location updates.Space Data Management - data management support and troubleshooting.Operational Readiness _ Projects tied to launch, renovation or expansions.Design & Construction - moves tied to launches or expansions.Move vendors - physical logistics before and during moves.Every day is different, and in all these activities, we'd encourage you to show your ingenuity.What You'll BringAdvanced project management skills, including managing multiple concurrent projects with competing deadlines, using tools such as Asana or Smartsheet.Proven experience delivering corporate office moves and building restacks end to end and experience with CAFM / IWMS platforms.Strong analytical mindset - data-driven decision-making, dashboards and metrics-based reporting.Structured approach to risk identification, mitigation, and documentation.Vendor management: scoping, quoting, delivery oversight.Proficiency with AI tools and automation to streamline workflows and reporting.Travel availability - Central Europe+.Strong verbal, written, and presentation skills; advanced English fluency.Preferred:Background in corporate real estate, integrated facility management, or workplace services.Data management or auditing experience at scale (employee records, floor plan validation).Financial awareness - budget tracking, spend monitoring, and variance flagging.Familiarity with security protocols for restricted or prototype workspace environments.Change management experience in large or complex organizations.What you can expect from usReal impact, every day: directly shape the workplace experience for thousands of employees across EMEA.Variety and pace: balance strategic project planning with hands-on operational delivery - no two weeks are the same.Continuous improvement: contribute to team-wide process improvements and SOP development.Flexible working: primarily office-based (4 days/week), with one day remote flexibility.Career progression possibilities: within Operational Readiness team and beyond.You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you Apply today at Privacy StatementWhen you visit JLL websites, JLL may collect information related to those visits, without you actively sending that information. This information may include, for example, the internet browser you are using, your access device's operating system, the language in which that system presents information to you, your IP (Internet Protocol) address, the web search that took you to the JLL website, the web pages and advertisements displayed to you, and the links you click on.For additional details please see JLL's Global Privacy Statement or our career site pages for each country.For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy hereIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.About JLL -We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Aug 28, 2026
Full time
JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.We are looking for a Senior Moves, Adds & Changes (MAC) Project Manager for our Integrated Facility Management (IFM) business line embedded within our Amazon dedicated account team.About JLLWe are JLL. We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunities and want to help you make the most of yours. Achieve your ambitions - join us at JLL!Role PurposeThe Senior MAC Project Manager provides regional operational leadership for 2 designated areas, with direct responsibility for people management, vendor management, cross-functional collaboration, and performance tracking and reporting. Working in close partnership with key stakeholders across the organization, the role drives team performance, develops talent, and ensures alignment with business objectives.In parallel, the position combines end-to-end project management, data management, and auditing across the MAC service line, ensuring accurate employee location data, timely floor plan updates, and delivery of concurrent projects ranging from small team moves to full building restacks in a fast-paced, high-volume environment. The Senior MAC Project Manager reports to the MAC Lead within the Occupancy Planning and MAC organization.What this job involvesOperations:Oversee project prioritization, resource allocation, and performance evaluation for MAC specialists with the MAC lead.Provide oversight and leadership on MAC operations, ensuring projects are delivered efficiently, on time, and within budget.Ensure employee location data accuracy on Space & Occupancy platform, per KPIs.Manage relationships with move vendors, ensuring effective coordination with MAC PM and timely implementation. of vendor deliverables, maintaining quality control and adherence to internal policies and processes.Plan and coordinate move projects when no MAC PM is available of varying scope and complexity.Develop and execute tailored communication strategies for each project.Plan and allocate resources in coordination with vendors and local facility management teams.Manage locker asset inventories - capacity, assignments, and clear-outs during moves.Coordinate move vendor deliveries and resolve issues in real time to ensure a flawless Day 1 experience.Manage vendor relationships and project budgets, including quotes, invoice reviews, and spend tracking.Distribute post-move surveys, document lessons learned, and close project records within defined timelines.Perform timely floor plan audits and updates.Handle MAC trouble tickets promptly per SLAs.Management:Mentor and coach MAC Project Managers to enhance their skills, capabilities, and career development.Provide training and development for MAC Project Managers while overseeing new joiner development plans.Collaborating with MAC lead to conduct year-end performance evaluations and contribute to individual performance assessments.Collaborating with MAC Lead to Manage escalations and resolve operational issues.Manage customer engagement with the client.Process Optimization:Continuously evaluate and streamline processes and procedures.Work with MAC lead to Identify opportunities for enhancement for MAC operations.Work with MAC lead to Implement strategies and best practices to enhance the overall effectiveness.Stakeholder Coordination:Build and maintain relationships with key partners for smooth project delivery, including:EMEA MAC Lead and MAC Project managers team.Occupancy Planning - seating strategy, neighborhood assignments, space allocation.Business unit representatives.Local Facility Management teams - move support, floor plans, locker management.IT Services - device provisioning, network readiness, workstation and AV/VC setup.Corporate Security - building access, badges, restricted spaces.HR/People teams - employee location updates.Space Data Management - data management support and troubleshooting.Operational Readiness _ Projects tied to launch, renovation or expansions.Design & Construction - moves tied to launches or expansions.Move vendors - physical logistics before and during moves.Every day is different, and in all these activities, we'd encourage you to show your ingenuity.What You'll BringAdvanced project management skills, including managing multiple concurrent projects with competing deadlines, using tools such as Asana or Smartsheet.Proven experience delivering corporate office moves and building restacks end to end and experience with CAFM / IWMS platforms.Strong analytical mindset - data-driven decision-making, dashboards and metrics-based reporting.Structured approach to risk identification, mitigation, and documentation.Vendor management: scoping, quoting, delivery oversight.Proficiency with AI tools and automation to streamline workflows and reporting.Travel availability - Central Europe+.Strong verbal, written, and presentation skills; advanced English fluency.Preferred:Background in corporate real estate, integrated facility management, or workplace services.Data management or auditing experience at scale (employee records, floor plan validation).Financial awareness - budget tracking, spend monitoring, and variance flagging.Familiarity with security protocols for restricted or prototype workspace environments.Change management experience in large or complex organizations.What you can expect from usReal impact, every day: directly shape the workplace experience for thousands of employees across EMEA.Variety and pace: balance strategic project planning with hands-on operational delivery - no two weeks are the same.Continuous improvement: contribute to team-wide process improvements and SOP development.Flexible working: primarily office-based (4 days/week), with one day remote flexibility.Career progression possibilities: within Operational Readiness team and beyond.You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you Apply today at Privacy StatementWhen you visit JLL websites, JLL may collect information related to those visits, without you actively sending that information. This information may include, for example, the internet browser you are using, your access device's operating system, the language in which that system presents information to you, your IP (Internet Protocol) address, the web search that took you to the JLL website, the web pages and advertisements displayed to you, and the links you click on.For additional details please see JLL's Global Privacy Statement or our career site pages for each country.For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy hereIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.About JLL -We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Argenbright Security Europe Limited (trading as ASEL)
Bradford, Yorkshire
Relief Retail Security Officer About ASEL ASEL design, develop and deliver fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results-driven outcomes. As the original thinkers behind security risk modelling - which has revolutionised the industry - our business is underpinned by our risk advisory practice, which utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost. We believe that authenticity and transparency are vital to success. Our main objective is to always act with sincerity and integrity to provide a genuinely collaborative service that customers can trust and believe in. ASEL is part of the Argenbright Holdings Group, a privately owned $2.2bn organisation founded in 1979 and headquartered in Atlanta, Georgia. Argenbright has decades of experience in aviation services, facilities management, BPO and technology, with a strong heritage in security services across the USA and Europe. Position Details Location:Sticker Lane, Bradford Hours:40 Hours Shift Pattern:40 Hours - Mon - Thur (12:00 - 20:00), Sat (11:00 - 19:00) Hourly Rate:12.71 Main Responsibilities We believe that the best approach to deterring criminal activity is to understand the vulnerabilities and risks of each location and to tailor our approach to effectively reduce them. As a ReliefSecurity Officer, you will be required to provide a visible deterrent, respond to incidents, complete incident reports, and collaborate with local authorities. You will be expected to carry out all guarding responsibilities whilst in-store, including: Patrolling the shop floor and deterring criminal activity Assessing and identifying vulnerabilities, and working proactively to minimise risk Liaising with management and local authorities when applicable Managing vulnerable persons with empathy to avoid causing distress Completing colleague and contractor searches when required, in line with customer company policy Digitally reporting incidents and using tablets or phones for daily activity planning Producing detailed and legible incident reports to assist the client and local authorities The Person To be an effective Security Officer, you must be a confident communicator, capable of providing detailed verbal and written accounts of criminal activity or incidents. You will need to be welcoming and patient with customers and able to handle conflict in a calm and professional manner. Required Experience and Qualifications You must hold a valid SIA licence to apply for this role. Previous experience in a retail security role is advantageous but not essential, as full training will be provided. You must be able to provide a full five-year checkable work or education history. Applicants must bring right to work documents and a recent proof of address to the interview. Please note: due to the high number of applications received, if you have not been contacted within 14 days of your application, please assume that you have been unsuccessful on this occasion. Mission, Core Values & Competencies All employees are expected to embrace the company's core values and principles to support the overall mission of the organisation. You should take personal responsibility for your own career development by continually assessing and improving your performance and behaviour against the objectives agreed in your ASEL Group Development Plan. Equality & Diversity ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objective is that all individuals shall have equal opportunities for employment and advancement based on their skills, aptitudes and abilities. ASEL is dedicated to engaging and retaining the best possible talent and creating an environment that encourages excellence through inclusion, equality, diversity, leadership and management. Responsibilities & Requirements Job descriptions are reviewed regularly. Any changes will be made and agreed between you and your manager. The above information is not exhaustive, and you may be required to undertake additional duties as reasonably requested, within the scope of the position and your capabilities. All employees are expected to act professionally, co-operatively and flexibly in line with the requirements of their role. Benefits Access XD Recognition - Rewards and Discount Platform Apprenticeship Opportunities Employee of the Month Scheme 110% Club for Outstanding Performers, offering prizes and monetary rewards Stream - Flexible Pay Access, allowing early access to earned wages Employee Assistance Programme (EAP) Career Progression Opportunities Ongoing Training and Development
Aug 28, 2026
Full time
Relief Retail Security Officer About ASEL ASEL design, develop and deliver fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results-driven outcomes. As the original thinkers behind security risk modelling - which has revolutionised the industry - our business is underpinned by our risk advisory practice, which utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost. We believe that authenticity and transparency are vital to success. Our main objective is to always act with sincerity and integrity to provide a genuinely collaborative service that customers can trust and believe in. ASEL is part of the Argenbright Holdings Group, a privately owned $2.2bn organisation founded in 1979 and headquartered in Atlanta, Georgia. Argenbright has decades of experience in aviation services, facilities management, BPO and technology, with a strong heritage in security services across the USA and Europe. Position Details Location:Sticker Lane, Bradford Hours:40 Hours Shift Pattern:40 Hours - Mon - Thur (12:00 - 20:00), Sat (11:00 - 19:00) Hourly Rate:12.71 Main Responsibilities We believe that the best approach to deterring criminal activity is to understand the vulnerabilities and risks of each location and to tailor our approach to effectively reduce them. As a ReliefSecurity Officer, you will be required to provide a visible deterrent, respond to incidents, complete incident reports, and collaborate with local authorities. You will be expected to carry out all guarding responsibilities whilst in-store, including: Patrolling the shop floor and deterring criminal activity Assessing and identifying vulnerabilities, and working proactively to minimise risk Liaising with management and local authorities when applicable Managing vulnerable persons with empathy to avoid causing distress Completing colleague and contractor searches when required, in line with customer company policy Digitally reporting incidents and using tablets or phones for daily activity planning Producing detailed and legible incident reports to assist the client and local authorities The Person To be an effective Security Officer, you must be a confident communicator, capable of providing detailed verbal and written accounts of criminal activity or incidents. You will need to be welcoming and patient with customers and able to handle conflict in a calm and professional manner. Required Experience and Qualifications You must hold a valid SIA licence to apply for this role. Previous experience in a retail security role is advantageous but not essential, as full training will be provided. You must be able to provide a full five-year checkable work or education history. Applicants must bring right to work documents and a recent proof of address to the interview. Please note: due to the high number of applications received, if you have not been contacted within 14 days of your application, please assume that you have been unsuccessful on this occasion. Mission, Core Values & Competencies All employees are expected to embrace the company's core values and principles to support the overall mission of the organisation. You should take personal responsibility for your own career development by continually assessing and improving your performance and behaviour against the objectives agreed in your ASEL Group Development Plan. Equality & Diversity ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objective is that all individuals shall have equal opportunities for employment and advancement based on their skills, aptitudes and abilities. ASEL is dedicated to engaging and retaining the best possible talent and creating an environment that encourages excellence through inclusion, equality, diversity, leadership and management. Responsibilities & Requirements Job descriptions are reviewed regularly. Any changes will be made and agreed between you and your manager. The above information is not exhaustive, and you may be required to undertake additional duties as reasonably requested, within the scope of the position and your capabilities. All employees are expected to act professionally, co-operatively and flexibly in line with the requirements of their role. Benefits Access XD Recognition - Rewards and Discount Platform Apprenticeship Opportunities Employee of the Month Scheme 110% Club for Outstanding Performers, offering prizes and monetary rewards Stream - Flexible Pay Access, allowing early access to earned wages Employee Assistance Programme (EAP) Career Progression Opportunities Ongoing Training and Development
Blackstone is the world's largest alternative asset manager. Blackstone seeks to deliver compelling returns for institutional and individual investors by strengthening the companies in which the firm invests. Blackstone's over $1.3 trillion in assets under management include global investment strategies focused on real estate, private equity, credit, infrastructure, life sciences, growth equity, secondaries and hedge funds. Further information is available at . on LinkedIn, X (Twitter), and Instagram. Blackstone Real Estate Blackstone is a global leader in real estate investing. Blackstone's real estate business was founded in 1991 and has US $319 billion of investor capital under management. Blackstone is the largest owner of commercial real estate globally, owning and operating assets across every major geography and sector, including logistics, data centers, residential, office and hospitality. Our opportunistic funds seek to acquire undermanaged, well-located assets across the world. Blackstone's Core+ business invests in substantially stabilized real estate assets globally, through both institutional strategies and strategies tailored for income-focused individual investors including Blackstone Real Estate Income Trust, Inc. (BREIT). Blackstone Real Estate also operates one of the leading global real estate debt businesses, providing comprehensive financing solutions across the capital structure and risk spectrum, including management of Blackstone Mortgage Trust (NYSE: BXMT). The BREDS Operations team is responsible for executing new investing and capital markets transactions across the BREDS business, as well as overseeing daily portfolio activities and cash flows. This role suits candidates with strong technical, organizational, and communication skills who are motivated to make an impact in a fast-paced, high-performing environment. Key Responsibilities Support the operations of approximately $78 billion in BREDS assets under management and related transactions, including the firm's publicly listed REIT, Blackstone Mortgage Trust (NYSE: BXMT), private fund structures, single managed accounts, and insurance vehicles. Partner with investment professionals and BREDS Finance teams in London, New York, and Sydney to execute new investment transactions and financing strategies. Oversee aspects of the BREDS offshore operations team and the dedicated portfolio company servicing and onboarding team, providing training to junior members as required. Execute investment funding activities alongside the BREDS asset management team, including related treasury, debt financing, and foreign currency considerations. Manage the operations of credit facilities across multiple BREDS vehicles, including future funding advances, repayments, compliance reporting, covenant monitoring, and fee calculations. Liaise with BREDS asset managers and the servicing and onboarding team to validate monthly interest income calculations, funding and paydown activity, and waterfall cash remittances. Review monthly and quarterly investment portfolio analytics prepared for senior management. Qualifications Bachelor's degree in finance, accounting, or a related discipline; CFA and/or ACA/ACCA/CIMA credentials are a plus. 3+ years of experience in public accounting, transaction services, a private equity fund, consulting, or other relevant real estate debt roles. Background in financial services and/or real estate preferred. Demonstrated success working in a dynamic environment that involves transaction execution as well as project-based initiatives supporting a rapidly growing business. Self-motivated professional with a strong work ethic and keen attention to detail. Innovative mindset with comfort leveraging technology and systems to improve processes. Excellent oral and written communication skills. Proficiency in MS Excel required. The duties and responsibilities described here are not exhaustive and additional assignments, duties, or responsibilities may be required of this position. Assignments, duties, and responsibilities may be changed at any time, with or without notice, by Blackstone in its sole discretion. Blackstone is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership status, sexual orientation, gender identity or expression, disability, genetic predisposition, veteran or military status, status as a victim of domestic violence, a sex offense or stalking, or any other class or status in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training. All Blackstone employees, including but not limited to recruiting personnel and hiring managers, are required to abide by this policy. If you need a reasonable accommodation to complete your application, please contact Human Resources at (US), (0) (EMEA) or (APAC). Depending on the position, you may be required to obtain certain securities licenses if you are in a client facing role and/or if you are engaged in the following: Attending client meetings where you are discussing Blackstone products and/or client questions; Marketing Blackstone funds to new or existing clients; Supervising or training securities licensed employees; Structuring or creating Blackstone funds/products; and Advising on marketing plans prepared by a sales team or developing and/or contributing information for marketing materials. Note: The above list is not the exhaustive list of activities requiring securities licenses and there may be roles that require review on a case by case basis. At Blackstone, we look to attract and retain the brightest minds in the business, hiring professionals across a wide range of disciplines. Our employees are integral to the firm's identity, contributing to a culture of integrity, professionalism and excellence. It is their dedication and passion for their work that has helped Blackstone become a trusted partner for some of the largest institutional investors in the world. We encourage independent thinking and reward initiative, while providing services to help employees grow professionally. Our global business platform and brand reputation provide an unparalleled launch pad for growing your career.
Aug 28, 2026
Full time
Blackstone is the world's largest alternative asset manager. Blackstone seeks to deliver compelling returns for institutional and individual investors by strengthening the companies in which the firm invests. Blackstone's over $1.3 trillion in assets under management include global investment strategies focused on real estate, private equity, credit, infrastructure, life sciences, growth equity, secondaries and hedge funds. Further information is available at . on LinkedIn, X (Twitter), and Instagram. Blackstone Real Estate Blackstone is a global leader in real estate investing. Blackstone's real estate business was founded in 1991 and has US $319 billion of investor capital under management. Blackstone is the largest owner of commercial real estate globally, owning and operating assets across every major geography and sector, including logistics, data centers, residential, office and hospitality. Our opportunistic funds seek to acquire undermanaged, well-located assets across the world. Blackstone's Core+ business invests in substantially stabilized real estate assets globally, through both institutional strategies and strategies tailored for income-focused individual investors including Blackstone Real Estate Income Trust, Inc. (BREIT). Blackstone Real Estate also operates one of the leading global real estate debt businesses, providing comprehensive financing solutions across the capital structure and risk spectrum, including management of Blackstone Mortgage Trust (NYSE: BXMT). The BREDS Operations team is responsible for executing new investing and capital markets transactions across the BREDS business, as well as overseeing daily portfolio activities and cash flows. This role suits candidates with strong technical, organizational, and communication skills who are motivated to make an impact in a fast-paced, high-performing environment. Key Responsibilities Support the operations of approximately $78 billion in BREDS assets under management and related transactions, including the firm's publicly listed REIT, Blackstone Mortgage Trust (NYSE: BXMT), private fund structures, single managed accounts, and insurance vehicles. Partner with investment professionals and BREDS Finance teams in London, New York, and Sydney to execute new investment transactions and financing strategies. Oversee aspects of the BREDS offshore operations team and the dedicated portfolio company servicing and onboarding team, providing training to junior members as required. Execute investment funding activities alongside the BREDS asset management team, including related treasury, debt financing, and foreign currency considerations. Manage the operations of credit facilities across multiple BREDS vehicles, including future funding advances, repayments, compliance reporting, covenant monitoring, and fee calculations. Liaise with BREDS asset managers and the servicing and onboarding team to validate monthly interest income calculations, funding and paydown activity, and waterfall cash remittances. Review monthly and quarterly investment portfolio analytics prepared for senior management. Qualifications Bachelor's degree in finance, accounting, or a related discipline; CFA and/or ACA/ACCA/CIMA credentials are a plus. 3+ years of experience in public accounting, transaction services, a private equity fund, consulting, or other relevant real estate debt roles. Background in financial services and/or real estate preferred. Demonstrated success working in a dynamic environment that involves transaction execution as well as project-based initiatives supporting a rapidly growing business. Self-motivated professional with a strong work ethic and keen attention to detail. Innovative mindset with comfort leveraging technology and systems to improve processes. Excellent oral and written communication skills. Proficiency in MS Excel required. The duties and responsibilities described here are not exhaustive and additional assignments, duties, or responsibilities may be required of this position. Assignments, duties, and responsibilities may be changed at any time, with or without notice, by Blackstone in its sole discretion. Blackstone is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership status, sexual orientation, gender identity or expression, disability, genetic predisposition, veteran or military status, status as a victim of domestic violence, a sex offense or stalking, or any other class or status in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training. All Blackstone employees, including but not limited to recruiting personnel and hiring managers, are required to abide by this policy. If you need a reasonable accommodation to complete your application, please contact Human Resources at (US), (0) (EMEA) or (APAC). Depending on the position, you may be required to obtain certain securities licenses if you are in a client facing role and/or if you are engaged in the following: Attending client meetings where you are discussing Blackstone products and/or client questions; Marketing Blackstone funds to new or existing clients; Supervising or training securities licensed employees; Structuring or creating Blackstone funds/products; and Advising on marketing plans prepared by a sales team or developing and/or contributing information for marketing materials. Note: The above list is not the exhaustive list of activities requiring securities licenses and there may be roles that require review on a case by case basis. At Blackstone, we look to attract and retain the brightest minds in the business, hiring professionals across a wide range of disciplines. Our employees are integral to the firm's identity, contributing to a culture of integrity, professionalism and excellence. It is their dedication and passion for their work that has helped Blackstone become a trusted partner for some of the largest institutional investors in the world. We encourage independent thinking and reward initiative, while providing services to help employees grow professionally. Our global business platform and brand reputation provide an unparalleled launch pad for growing your career.
JPMorgan Personal Investing, Europe's leading Digital Wealth Manager with over £10 billion Assets Under Management and 300,000+ global investors, operates with the agility of a start-up within a leading financial institution. We're on a mission to ethically disrupt the UK financial services market, empowering our customers to maximize their money through our innovative mobile banking app and dedicated customer support. As a J.P. Morgan company, we complement Chase's digital bank in the UK, focusing on customer centric offerings in investments and digital wealth management. As a Quality Coach in JPMorgan Personal Investing Client Service, you help develop our front line Client Service Associates through structured, timely coaching and feedback. You review client interactions across phone, chat, and email (both retrospective and real time) to help ensure clients receive clear, consistent, and high quality outcomes. You balance client experience priorities with regulatory and operational requirements, using sound judgment and attention to detail. You also contribute to continuous improvement initiatives that strengthen how we coach, deliver service, and grow our business. Job responsibilities: Support, motivate and develop our team in delivering an exceptional service standard Proactively contribute to the review and improvement of coaching frameworks, processes and procedures within the operation Identify and execute process improvements and provide Subject Matter Expert support on key process and technology initiatives Keep fully up-to-date with training or any enhancements that directly impact how we do our job Keep informed of and apply any changes to processes, procedures and regulatory change Achieve the best out of each individual and create a winning environment by regularly providing positive praise and recognition of individual/team success Work with development plans, owning content and updates that track the learners journey Manage personal workload and priority items, and ensure timely escalation of key risks/issues to management Develop strong partnerships with key stakeholders, proactively build and maintain relationships across the firm Identify and execute process improvements and provide Subject Matter Expert support on key process and technology initiatives Required qualifications, skills and capabilities: Experience with investments, ISA's and pensions Experience working with Salesforce Strong verbal and written communication skills with ability to influence others Excellent analytical and research skills, detail oriented. Ability to deep dive and investigate issues to reach a successful resolution to applicable parties ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first class business in a first class way approach to serving clients drives everything we do. We strive to build trusted, long term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology driven customer and client experiences that put users first, providing an unparalleled experience.
Aug 28, 2026
Full time
JPMorgan Personal Investing, Europe's leading Digital Wealth Manager with over £10 billion Assets Under Management and 300,000+ global investors, operates with the agility of a start-up within a leading financial institution. We're on a mission to ethically disrupt the UK financial services market, empowering our customers to maximize their money through our innovative mobile banking app and dedicated customer support. As a J.P. Morgan company, we complement Chase's digital bank in the UK, focusing on customer centric offerings in investments and digital wealth management. As a Quality Coach in JPMorgan Personal Investing Client Service, you help develop our front line Client Service Associates through structured, timely coaching and feedback. You review client interactions across phone, chat, and email (both retrospective and real time) to help ensure clients receive clear, consistent, and high quality outcomes. You balance client experience priorities with regulatory and operational requirements, using sound judgment and attention to detail. You also contribute to continuous improvement initiatives that strengthen how we coach, deliver service, and grow our business. Job responsibilities: Support, motivate and develop our team in delivering an exceptional service standard Proactively contribute to the review and improvement of coaching frameworks, processes and procedures within the operation Identify and execute process improvements and provide Subject Matter Expert support on key process and technology initiatives Keep fully up-to-date with training or any enhancements that directly impact how we do our job Keep informed of and apply any changes to processes, procedures and regulatory change Achieve the best out of each individual and create a winning environment by regularly providing positive praise and recognition of individual/team success Work with development plans, owning content and updates that track the learners journey Manage personal workload and priority items, and ensure timely escalation of key risks/issues to management Develop strong partnerships with key stakeholders, proactively build and maintain relationships across the firm Identify and execute process improvements and provide Subject Matter Expert support on key process and technology initiatives Required qualifications, skills and capabilities: Experience with investments, ISA's and pensions Experience working with Salesforce Strong verbal and written communication skills with ability to influence others Excellent analytical and research skills, detail oriented. Ability to deep dive and investigate issues to reach a successful resolution to applicable parties ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first class business in a first class way approach to serving clients drives everything we do. We strive to build trusted, long term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology driven customer and client experiences that put users first, providing an unparalleled experience.
Grayce specialises in delivering change and transformation for some of the UK's most ambitious organisations. For over a decade, we have partnered with FTSE 100 and FTSE 250 companies to deploy high-performing early career talent across major programmes of work. Our Accelerated Development Programme offers a structured, fast-track route into industry. You will gain hands-on experience working on business transformation initiatives, supporting stakeholders, improving processes, and contributing to large-scale change programmes. You will typically work with one client at a time, delivering meaningful outcomes in a professional, client-facing environment. Alongside this, you will complete a minimum of six industry-recognised accreditations, with clear progression pathways and salary growth as you develop. About Our Opportunities We are recruiting graduates into a range of business-focused roles supporting transformation, operations, and programme delivery. By joining our Business pathway, you will have the opportunity to develop your skills across a range of business-focused roles. Depending on your strengths and interests, you may progress into roles such as: Finance Consultant A Finance Consultant plays a key role in helping businessesmake informed financial decisions. You would interpret financial data, build models, and generate insights that support budgeting, forecasting, and strategic planning. By analysing performance trends and identifying opportunities for efficiency or growth, you'd be contributing to the financial health and long-term success of organisations. Business Analyst As a BA, you'd be responsible for investigating and analysing business needs, identifying improvement opportunities, defining requirements and ensuring solutions align with business objectives. BA's take a holistic approach, considering people, processes, technology and organisational structure to deliver value while minimising risks. Project Manager (PM) T his role supports the planning, execution and monitoring of projects to ensure they are delivered on time and within budget. They assist in task delegation, resource management, risk mitigation, stakeholder communication and process improvement while gaining experience in project lifecycle management. What You'll Be Doing Supporting business change and transformation initiatives Gathering and analysing requirements Engaging stakeholders and presenting insights Supporting delivery, governance, and reporting Identifying opportunities for process improvement What Makes a Great Grayce Consultant Strong communication and stakeholder skills Structured thinking and problem-solving ability Organisation, attention to detail, and adaptability A proactive mindset and willingness to learn Why Work for Us Locations Locations are updated regularly based on client demand. We are currently hiring for a range of opportunities across Essex - including Basildon, Colchester and Southend. Gain hands-on experience working full-time, on-site with leading organisations, supported by structured training and industry-aligned development. Delivery Work directly with a client, delivering high-quality outcomes in a professional, client-facing environment. Receive dedicated coaching and support throughout your placement and development journey. Progression Complete a minimum of six industry-recognised accreditations, with clear pathways for career progression and salary growth. Access our Employee Assistance Programme, offering 24/7 confidential support across financial, legal, health, and wellbeing areas. Our salaries are dictated by location and client
Aug 28, 2026
Full time
Grayce specialises in delivering change and transformation for some of the UK's most ambitious organisations. For over a decade, we have partnered with FTSE 100 and FTSE 250 companies to deploy high-performing early career talent across major programmes of work. Our Accelerated Development Programme offers a structured, fast-track route into industry. You will gain hands-on experience working on business transformation initiatives, supporting stakeholders, improving processes, and contributing to large-scale change programmes. You will typically work with one client at a time, delivering meaningful outcomes in a professional, client-facing environment. Alongside this, you will complete a minimum of six industry-recognised accreditations, with clear progression pathways and salary growth as you develop. About Our Opportunities We are recruiting graduates into a range of business-focused roles supporting transformation, operations, and programme delivery. By joining our Business pathway, you will have the opportunity to develop your skills across a range of business-focused roles. Depending on your strengths and interests, you may progress into roles such as: Finance Consultant A Finance Consultant plays a key role in helping businessesmake informed financial decisions. You would interpret financial data, build models, and generate insights that support budgeting, forecasting, and strategic planning. By analysing performance trends and identifying opportunities for efficiency or growth, you'd be contributing to the financial health and long-term success of organisations. Business Analyst As a BA, you'd be responsible for investigating and analysing business needs, identifying improvement opportunities, defining requirements and ensuring solutions align with business objectives. BA's take a holistic approach, considering people, processes, technology and organisational structure to deliver value while minimising risks. Project Manager (PM) T his role supports the planning, execution and monitoring of projects to ensure they are delivered on time and within budget. They assist in task delegation, resource management, risk mitigation, stakeholder communication and process improvement while gaining experience in project lifecycle management. What You'll Be Doing Supporting business change and transformation initiatives Gathering and analysing requirements Engaging stakeholders and presenting insights Supporting delivery, governance, and reporting Identifying opportunities for process improvement What Makes a Great Grayce Consultant Strong communication and stakeholder skills Structured thinking and problem-solving ability Organisation, attention to detail, and adaptability A proactive mindset and willingness to learn Why Work for Us Locations Locations are updated regularly based on client demand. We are currently hiring for a range of opportunities across Essex - including Basildon, Colchester and Southend. Gain hands-on experience working full-time, on-site with leading organisations, supported by structured training and industry-aligned development. Delivery Work directly with a client, delivering high-quality outcomes in a professional, client-facing environment. Receive dedicated coaching and support throughout your placement and development journey. Progression Complete a minimum of six industry-recognised accreditations, with clear pathways for career progression and salary growth. Access our Employee Assistance Programme, offering 24/7 confidential support across financial, legal, health, and wellbeing areas. Our salaries are dictated by location and client