Senior Immigration Consultant page is loaded Senior Immigration Consultantlocations: GB-Sheffieldtime type: Full timeposted on: Posted Todayjob requisition id: REQ-024997 Job Description Contract: Full time, permanent Team : UK Inbound Office Location: 7th Floor, Saville House, 74-90 Savile Street, Sheffield S4 7UD, United Kingdom The role: The role is an opportunity to work directly with a broad range of corporate clients, from large international corporations, to SMEs, across a variety of sectors. The client list includes everything from established household names to disruptive start ups, offering a full spectrum of immigration needs and a real opportunity to exercise strategic thinking.You will be predominantly engaged in transactional work, including advising on, preparing and submitting visa applications, and will also be expected to advise clients on all aspects of UK immigration, including right to work and compliance. Our clients value partnership so place a real focus on establishing close working relationships where we function as an extension of their team.You will have the support of Senior Managers as well as administrative support for your day-to-day caseload. In addition, you will have the opportunity to participate in business development activities and be involved in wider Firm initiatives (including government liaison and pro bono work). What your day will look like: Acts as key point of contact on client accounts, providing legal and strategic advice, with senior associate/manager support as needed Managing and developing client relationships, with manager support as needed Legal research as required Maintaining a full caseload in an organise and efficient manner while adhering to deadlines Participation as required in client reviews; preparation of reports and meetings and involvement in presentations and training Leadership and training with junior colleagues Responsible for billing/WIP reports The team: Our UK Inbound team is a diverse team with experienced Senior Associates, Associates, Senior Consultants and Consultants. Using their entrepreneurial spirit the team is constantly thinking of new ways to provide industry-leading immigration support. As part of the team, you will work with experienced immigration professionals whilst gaining exposure to Senior Partners in the UK and beyond. What we are looking for: Essential criteria: UK Inbound immigration experience and will likely, though not necessarily, be a UK qualified Solicitor Confident advising client stakeholders and developing business Experience in advising on corporate immigration matters, with a particular focus on sponsored work visas Proactive and highly organised with a strong client-facing background Strong technical capabilities Accuracy and attention to detail is key, as is the ability to work autonomously, as well as collaboratively as part of the team The ability to communicate clearly and concisely Adaptability You will ideally be a self-starter with resilience and strong commercial acumen A positive outlook and a solutions-driven focus is crucial What we offer: A career at Fragomen will provide you with the opportunity to work in an exciting environment for a broad range of clients, where no two days will be the same. You will face interesting challenges, and will work with dedicated, friendly and ambitious people, where providing exceptional client service is at the core of what we do. We are extremely proud of our workforce at Fragomen, and we are fully committed to providing equal opportunities.At Fragomen, we value our employees and are committed to providing a comprehensive benefits package that supports your well-being and professional growth. Our UK offerings include: Competitive Salary: We offer salaries that reflect your skills and experience Health and Wellness: A comprehensive employee assistance programme, gym discounts, medical insurance, Headspace membership and wellbeing platforms Lifestyle and Savings: Discount platforms, cycle to work scheme, electric car lease scheme, season ticket loans and family support resources Protection and Security: Life assurance, group income protection and a workplace pension scheme including a 5% employer contribution Time Away from Work: 25 days annual leave, + bank holidays and 3 personal leave days. Enhanced family leave policies, volunteering days and birthday leave Professional Development: Access to our e-learning platform, mentoring schemes and training bursaries (where applicable) Hybrid Work Arrangements: The Firm operates a global hybrid working policy which supports flexibility. Depending on your role, you can agree with your manager a minimum of two days per week working in your local office. Flexibility is important, and additional days in the office may be required based on your role, and / or team and business need What to expect: Once you have submitted your application, our Talent Acquisition team will review your skills and experience. If these match the requirements of the position, a member of our team will contact you to schedule an initial phone call. If shortlisted, you will be invited to participate in our interview process, which will consist of at least two stages, one of which will be conducted in-person. Depending on the role, you may also be required to complete a written assessment. After the interviews, we will carefully evaluate all candidates and make our final decision. You will be notified of the outcome and feedback will be provided. At Fragomen, we are committed to fostering an inclusive and accessible workplace for all applicants and employees. If you require any specific accommodations or support during the interview process, please let us know, and we will consider what reasonable adjustments are possible to meet your needs Who we are: At Fragomen, we are more than a global immigration services provider - we are pioneers shaping the future of mobility. With a passion for navigating the complexities of immigration, we help individuals and businesses transcend borders, unlocking opportunities around the world. As a forward-thinking, global business, we combine deep expertise with innovative technology to craft solutions that not only simplify the immigration process but also drive strategic success for our clients. Whether it is assisting multinational companies or helping people start new chapters in their lives, we are driven by the belief that global movement is the key to unlocking a world of possibilities.We are proud of our team spirit, and we like to reflect this in the way that we work and everything we do. Our Responsible Business Practices ("RBP") prioritize Fragomen's social responsibility through a cohesive strategy covering five key focus areas: Corporate Social Responsibility, Culture and Inclusion, Sustainability, Well-Being and Pro Bono. Our RBP initiatives offer great opportunities for everyone at Fragomen to feel included, get involved and shape thoughtful initiatives and activities. For more information, please visit our website - . Fragomen is committed to promoting equal opportunities for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, disability, sexual orientation, gender identity or intersex status. All offers and/or employment contracts are contingent upon the successful completion of the Firm's pre-employment screening process. This process may include verifying the candidate's identity, confirming legal authorization to work in the offered position's location, and conducting a comprehensive background check, where permitted by local regulations. Well-being. We are committed to implementing firmwide initiatives that support the health and wellness of our people, including programs to address work-life balance
Feb 28, 2026
Full time
Senior Immigration Consultant page is loaded Senior Immigration Consultantlocations: GB-Sheffieldtime type: Full timeposted on: Posted Todayjob requisition id: REQ-024997 Job Description Contract: Full time, permanent Team : UK Inbound Office Location: 7th Floor, Saville House, 74-90 Savile Street, Sheffield S4 7UD, United Kingdom The role: The role is an opportunity to work directly with a broad range of corporate clients, from large international corporations, to SMEs, across a variety of sectors. The client list includes everything from established household names to disruptive start ups, offering a full spectrum of immigration needs and a real opportunity to exercise strategic thinking.You will be predominantly engaged in transactional work, including advising on, preparing and submitting visa applications, and will also be expected to advise clients on all aspects of UK immigration, including right to work and compliance. Our clients value partnership so place a real focus on establishing close working relationships where we function as an extension of their team.You will have the support of Senior Managers as well as administrative support for your day-to-day caseload. In addition, you will have the opportunity to participate in business development activities and be involved in wider Firm initiatives (including government liaison and pro bono work). What your day will look like: Acts as key point of contact on client accounts, providing legal and strategic advice, with senior associate/manager support as needed Managing and developing client relationships, with manager support as needed Legal research as required Maintaining a full caseload in an organise and efficient manner while adhering to deadlines Participation as required in client reviews; preparation of reports and meetings and involvement in presentations and training Leadership and training with junior colleagues Responsible for billing/WIP reports The team: Our UK Inbound team is a diverse team with experienced Senior Associates, Associates, Senior Consultants and Consultants. Using their entrepreneurial spirit the team is constantly thinking of new ways to provide industry-leading immigration support. As part of the team, you will work with experienced immigration professionals whilst gaining exposure to Senior Partners in the UK and beyond. What we are looking for: Essential criteria: UK Inbound immigration experience and will likely, though not necessarily, be a UK qualified Solicitor Confident advising client stakeholders and developing business Experience in advising on corporate immigration matters, with a particular focus on sponsored work visas Proactive and highly organised with a strong client-facing background Strong technical capabilities Accuracy and attention to detail is key, as is the ability to work autonomously, as well as collaboratively as part of the team The ability to communicate clearly and concisely Adaptability You will ideally be a self-starter with resilience and strong commercial acumen A positive outlook and a solutions-driven focus is crucial What we offer: A career at Fragomen will provide you with the opportunity to work in an exciting environment for a broad range of clients, where no two days will be the same. You will face interesting challenges, and will work with dedicated, friendly and ambitious people, where providing exceptional client service is at the core of what we do. We are extremely proud of our workforce at Fragomen, and we are fully committed to providing equal opportunities.At Fragomen, we value our employees and are committed to providing a comprehensive benefits package that supports your well-being and professional growth. Our UK offerings include: Competitive Salary: We offer salaries that reflect your skills and experience Health and Wellness: A comprehensive employee assistance programme, gym discounts, medical insurance, Headspace membership and wellbeing platforms Lifestyle and Savings: Discount platforms, cycle to work scheme, electric car lease scheme, season ticket loans and family support resources Protection and Security: Life assurance, group income protection and a workplace pension scheme including a 5% employer contribution Time Away from Work: 25 days annual leave, + bank holidays and 3 personal leave days. Enhanced family leave policies, volunteering days and birthday leave Professional Development: Access to our e-learning platform, mentoring schemes and training bursaries (where applicable) Hybrid Work Arrangements: The Firm operates a global hybrid working policy which supports flexibility. Depending on your role, you can agree with your manager a minimum of two days per week working in your local office. Flexibility is important, and additional days in the office may be required based on your role, and / or team and business need What to expect: Once you have submitted your application, our Talent Acquisition team will review your skills and experience. If these match the requirements of the position, a member of our team will contact you to schedule an initial phone call. If shortlisted, you will be invited to participate in our interview process, which will consist of at least two stages, one of which will be conducted in-person. Depending on the role, you may also be required to complete a written assessment. After the interviews, we will carefully evaluate all candidates and make our final decision. You will be notified of the outcome and feedback will be provided. At Fragomen, we are committed to fostering an inclusive and accessible workplace for all applicants and employees. If you require any specific accommodations or support during the interview process, please let us know, and we will consider what reasonable adjustments are possible to meet your needs Who we are: At Fragomen, we are more than a global immigration services provider - we are pioneers shaping the future of mobility. With a passion for navigating the complexities of immigration, we help individuals and businesses transcend borders, unlocking opportunities around the world. As a forward-thinking, global business, we combine deep expertise with innovative technology to craft solutions that not only simplify the immigration process but also drive strategic success for our clients. Whether it is assisting multinational companies or helping people start new chapters in their lives, we are driven by the belief that global movement is the key to unlocking a world of possibilities.We are proud of our team spirit, and we like to reflect this in the way that we work and everything we do. Our Responsible Business Practices ("RBP") prioritize Fragomen's social responsibility through a cohesive strategy covering five key focus areas: Corporate Social Responsibility, Culture and Inclusion, Sustainability, Well-Being and Pro Bono. Our RBP initiatives offer great opportunities for everyone at Fragomen to feel included, get involved and shape thoughtful initiatives and activities. For more information, please visit our website - . Fragomen is committed to promoting equal opportunities for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, disability, sexual orientation, gender identity or intersex status. All offers and/or employment contracts are contingent upon the successful completion of the Firm's pre-employment screening process. This process may include verifying the candidate's identity, confirming legal authorization to work in the offered position's location, and conducting a comprehensive background check, where permitted by local regulations. Well-being. We are committed to implementing firmwide initiatives that support the health and wellness of our people, including programs to address work-life balance
If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further. We're one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions. We're currently seeking an experienced professional to join our team in the role of Corporate Development Director. HSBC Equipment Finance is one of the UK's leading asset finance businesses providing structured lending to UK relationships and potential switcher targets, across all Commercial Banking segments, to support the funding of their capital expenditure (such as heavy commercial vehicles, trailers, electric buses, electric vehicles, solar PV, battery storage, construction plant and machinery, manufacturing plant, commercial marine and technology, amongst others) and/or the refinancing of existing assets. You'll be responsible for structuring complex asset finance transactions across Large Corporate and Corporate Institutional Customer segments, taking the lead in documentation discussion at product level with customer-appointed external legal counsel and advisors. You'll also provide leadership to the Large Corporate Associate Directors and the Senior Business Implementation Manager in the execution of the transactions. You may be required to take on additional responsibilities as a senior member of the business to support and/or lead key, strategic projects and, manage internal and external stakeholders. As an HSBC employee in the UK, you'll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. In this role you'll: Manage complex structured transactions, providing support to the wider business in assessing the commercial risks, and negotiating external legal documentation to provide a balanced approach in protecting the bank and the customer Seek new opportunities through creating value propositions in collaboration with introducers and partners, independently performing assignments to achieve stated objectives Maximise revenue by identifying customer needs first and then recommending appropriate asset finance solutions Support customers and place their needs at the forefront of all that we do, setting world-class standards and ensuring fair customer treatment and delivery of customer satisfaction Driving attainment of business results, specifically for the delivery of end results for your area of responsibility Understand risks in own functional area and monitor team adherence to policies To be successful in this role you should meet the following requirements: Experience in the Asset Finance industry with a strong understanding of taxation, lease accountancy, and documentation as appropriate for Hire purchase, Lease, and Loan products Experience of working in a relevant environment, i.e., Corporate Banking, Structured Asset Finance, Project Finance, or Financial Services Experience working in a competitive customer relationship development environment Proven ability to deliver creative and flexible customer solutions, understanding research and delivery of customer needs, excellent service levels, personal commitment to achieving mutually profitable customer relationships Experience in making sound decisions after seeking relevant stakeholder input. Willingness to commit to action and take responsibility for outcomes Commercial and business like orientation The base location is flexible between Birmingham and London. There will be a requirement to travel nationally on occasion, for client meetings. Opening up a world of opportunity. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk: Email: Telephone:
Feb 28, 2026
Full time
If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further. We're one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions. We're currently seeking an experienced professional to join our team in the role of Corporate Development Director. HSBC Equipment Finance is one of the UK's leading asset finance businesses providing structured lending to UK relationships and potential switcher targets, across all Commercial Banking segments, to support the funding of their capital expenditure (such as heavy commercial vehicles, trailers, electric buses, electric vehicles, solar PV, battery storage, construction plant and machinery, manufacturing plant, commercial marine and technology, amongst others) and/or the refinancing of existing assets. You'll be responsible for structuring complex asset finance transactions across Large Corporate and Corporate Institutional Customer segments, taking the lead in documentation discussion at product level with customer-appointed external legal counsel and advisors. You'll also provide leadership to the Large Corporate Associate Directors and the Senior Business Implementation Manager in the execution of the transactions. You may be required to take on additional responsibilities as a senior member of the business to support and/or lead key, strategic projects and, manage internal and external stakeholders. As an HSBC employee in the UK, you'll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. In this role you'll: Manage complex structured transactions, providing support to the wider business in assessing the commercial risks, and negotiating external legal documentation to provide a balanced approach in protecting the bank and the customer Seek new opportunities through creating value propositions in collaboration with introducers and partners, independently performing assignments to achieve stated objectives Maximise revenue by identifying customer needs first and then recommending appropriate asset finance solutions Support customers and place their needs at the forefront of all that we do, setting world-class standards and ensuring fair customer treatment and delivery of customer satisfaction Driving attainment of business results, specifically for the delivery of end results for your area of responsibility Understand risks in own functional area and monitor team adherence to policies To be successful in this role you should meet the following requirements: Experience in the Asset Finance industry with a strong understanding of taxation, lease accountancy, and documentation as appropriate for Hire purchase, Lease, and Loan products Experience of working in a relevant environment, i.e., Corporate Banking, Structured Asset Finance, Project Finance, or Financial Services Experience working in a competitive customer relationship development environment Proven ability to deliver creative and flexible customer solutions, understanding research and delivery of customer needs, excellent service levels, personal commitment to achieving mutually profitable customer relationships Experience in making sound decisions after seeking relevant stakeholder input. Willingness to commit to action and take responsibility for outcomes Commercial and business like orientation The base location is flexible between Birmingham and London. There will be a requirement to travel nationally on occasion, for client meetings. Opening up a world of opportunity. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk: Email: Telephone:
We are recruiting for the following position for our Newcastle office. Type: Full Time/Permanent Location: Newcastle Consulting Manager - The Role Reporting to our Director of Consulting, the individual will be focused on delivering excellence for our clients across a range of consulting projects including: Finance System Implementation We support clients through system changes and implementation including finance systems, inventory and CRM. Outsourced FD Providing strategic advice and a bridge between finance teams and the board of directors/business owner. Reporting and Insights Understanding what information a business needs building bespoke reporting solutions to meet these requirements. Business Process Transformation Identifying improvements in clients' processes and controls and implementing solutions to help strengthen the control environment. The individual will be based in our Newcastle office but will have a client base across the Northeast. What are we looking for? Individual who has worked at manager level (or equivalent) previously and is comfortable both speaking with and challenging clients and their senior management. Someone who is commercially minded and understands the challenges SME's face in today's business environment. The individual must have a passion for technology and transformation and have been exposed to different organisations through their career. A self-starter who enjoys solving problems and can work independently when required. A dynamic and adaptable individual who understands and thrives off the idea that no two days will be the same! Must be dedicated, ready to learn and willing to develop their skillset to cover each of our four pillars. Has prepared or reviewed management accounts and would be happy to prepare these and add value for a portfolio of clients. Experience reviewing or preparing IFRS financial statements and working under that framework is essential. Experience speaking with a board of directors and senior client team members. Curious mindset and passion for understanding the drivers of a business. Be comfortable leading a presentation and confident speaking in front of an audience. Willingness to travel within the Northeast / North Yorkshire and spend time at client premises. The ability to be comfortable in uncomfortable situations. Demonstrated ambition and progression in their career to date. Chartered Accountant (preferably ACA or ACCA). Other Desirable Attributes: Experience working with or implementing Business Central. Power BI experience as a user or report developer. Power Apps experience including implementing automation in a business with Power Automate. Has been involved in previous business transformation projects either finance systems or processes and controls. Is practice trained, but also has some experience in industry. Apply now to join our Newcastle consulting team and shape finance transformation across the North East. CALL US
Feb 28, 2026
Full time
We are recruiting for the following position for our Newcastle office. Type: Full Time/Permanent Location: Newcastle Consulting Manager - The Role Reporting to our Director of Consulting, the individual will be focused on delivering excellence for our clients across a range of consulting projects including: Finance System Implementation We support clients through system changes and implementation including finance systems, inventory and CRM. Outsourced FD Providing strategic advice and a bridge between finance teams and the board of directors/business owner. Reporting and Insights Understanding what information a business needs building bespoke reporting solutions to meet these requirements. Business Process Transformation Identifying improvements in clients' processes and controls and implementing solutions to help strengthen the control environment. The individual will be based in our Newcastle office but will have a client base across the Northeast. What are we looking for? Individual who has worked at manager level (or equivalent) previously and is comfortable both speaking with and challenging clients and their senior management. Someone who is commercially minded and understands the challenges SME's face in today's business environment. The individual must have a passion for technology and transformation and have been exposed to different organisations through their career. A self-starter who enjoys solving problems and can work independently when required. A dynamic and adaptable individual who understands and thrives off the idea that no two days will be the same! Must be dedicated, ready to learn and willing to develop their skillset to cover each of our four pillars. Has prepared or reviewed management accounts and would be happy to prepare these and add value for a portfolio of clients. Experience reviewing or preparing IFRS financial statements and working under that framework is essential. Experience speaking with a board of directors and senior client team members. Curious mindset and passion for understanding the drivers of a business. Be comfortable leading a presentation and confident speaking in front of an audience. Willingness to travel within the Northeast / North Yorkshire and spend time at client premises. The ability to be comfortable in uncomfortable situations. Demonstrated ambition and progression in their career to date. Chartered Accountant (preferably ACA or ACCA). Other Desirable Attributes: Experience working with or implementing Business Central. Power BI experience as a user or report developer. Power Apps experience including implementing automation in a business with Power Automate. Has been involved in previous business transformation projects either finance systems or processes and controls. Is practice trained, but also has some experience in industry. Apply now to join our Newcastle consulting team and shape finance transformation across the North East. CALL US
About Cognizant Consulting Cognizant Consulting is more than Cognizant's consulting practice-we're a global community of 5,000+ experts dedicated to helping clients reimagine their business. By combining deep industry expertise with advanced technology advisory capabilities, we help Global 2000 organisations drive transformation, unlock value, and compete in a rapidly evolving digital landscape. We're now seeking a senior consulting leader to accelerate growth and shape the future of manufacturing and industrial transformation. About the role As a Senior Manager - Manufacturing Consulting, you will make an impact by driving growth, shaping major transformation programmes, and influencing executive strategy across manufacturing and industrial clients. You will lead large pursuits, oversee complex engagement portfolios, and build differentiated offerings that strengthen Cognizant's market position. This role sits at the intersection of client advisory, commercial leadership, and practice development, with significant influence across clients, teams, and partners. In this role, you will: Serve as a trusted advisor to C suite and senior executives, shaping enterprise level strategies and transformation roadmaps Lead multiple, large scale transformation programmes, providing governance oversight, risk management, and delivery assurance Drive business development and deal shaping, leading major pursuits, crafting compelling value propositions, and positioning Cognizant as a strategic partner Build and evolve practice offerings, including frameworks, accelerators, and industry specific solutions Lead, mentor, and develop senior consulting talent, driving performance culture, workforce planning, and long term capability growth Work model We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position, requiring time in a client or Cognizant office in London. The working arrangements for this role are accurate as of the date of posting and may change based on project and client requirements. We will always be clear about role expectations. What you must have to be considered: Extensive experience leading large scale transformation programmes within manufacturing or industrial sectors Deep sector expertise across the manufacturing value chain, with strong capability in areas such as operations, supply chain, B2B commerce, or sales and marketing Proven commercial leadership and deal shaping capability, including major pursuits and account growthExcellent executive level communication and influencing skills Demonstrated ability to lead large, multi disciplinary consulting teams Strong understanding of enterprise platforms and AI enabled transformation, including SAP, Salesforce, ServiceNow, or Microsoft Dynamics Agile Product Owner, Scrum Master, or equivalent Agile certification These will help you succeed: Public speaking experience and published thought leadership (articles, whitepapers, conference presentations) Experience working within partner ecosystems and co innovation models Established relationships with senior manufacturing stakeholders in the UK market A strong point of view on AI, automation, and next generation manufacturing operations We're excited to meet senior consulting leaders who thrive in complex environments, enjoy shaping market leading transformation agendas, and are motivated to build lasting impact for manufacturing clients and teams.
Feb 28, 2026
Full time
About Cognizant Consulting Cognizant Consulting is more than Cognizant's consulting practice-we're a global community of 5,000+ experts dedicated to helping clients reimagine their business. By combining deep industry expertise with advanced technology advisory capabilities, we help Global 2000 organisations drive transformation, unlock value, and compete in a rapidly evolving digital landscape. We're now seeking a senior consulting leader to accelerate growth and shape the future of manufacturing and industrial transformation. About the role As a Senior Manager - Manufacturing Consulting, you will make an impact by driving growth, shaping major transformation programmes, and influencing executive strategy across manufacturing and industrial clients. You will lead large pursuits, oversee complex engagement portfolios, and build differentiated offerings that strengthen Cognizant's market position. This role sits at the intersection of client advisory, commercial leadership, and practice development, with significant influence across clients, teams, and partners. In this role, you will: Serve as a trusted advisor to C suite and senior executives, shaping enterprise level strategies and transformation roadmaps Lead multiple, large scale transformation programmes, providing governance oversight, risk management, and delivery assurance Drive business development and deal shaping, leading major pursuits, crafting compelling value propositions, and positioning Cognizant as a strategic partner Build and evolve practice offerings, including frameworks, accelerators, and industry specific solutions Lead, mentor, and develop senior consulting talent, driving performance culture, workforce planning, and long term capability growth Work model We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position, requiring time in a client or Cognizant office in London. The working arrangements for this role are accurate as of the date of posting and may change based on project and client requirements. We will always be clear about role expectations. What you must have to be considered: Extensive experience leading large scale transformation programmes within manufacturing or industrial sectors Deep sector expertise across the manufacturing value chain, with strong capability in areas such as operations, supply chain, B2B commerce, or sales and marketing Proven commercial leadership and deal shaping capability, including major pursuits and account growthExcellent executive level communication and influencing skills Demonstrated ability to lead large, multi disciplinary consulting teams Strong understanding of enterprise platforms and AI enabled transformation, including SAP, Salesforce, ServiceNow, or Microsoft Dynamics Agile Product Owner, Scrum Master, or equivalent Agile certification These will help you succeed: Public speaking experience and published thought leadership (articles, whitepapers, conference presentations) Experience working within partner ecosystems and co innovation models Established relationships with senior manufacturing stakeholders in the UK market A strong point of view on AI, automation, and next generation manufacturing operations We're excited to meet senior consulting leaders who thrive in complex environments, enjoy shaping market leading transformation agendas, and are motivated to build lasting impact for manufacturing clients and teams.
Job Title: Customer Success Manager Location: Winchester with a minimum of 3 days on-site Salary: £36,900 and a discretionary bonus We're Canary Care, a small but mighty Technology for Care business empowering families and care providers to deliver safer, more proactive, and more efficient support that helps people live independently with our smart home monitoring solution. Our system uses a range of discreet, non-intrusive wireless sensors that monitor key patterns such as movement, door activity, temperature, light levels, and daily routines without cameras or microphones. With families living further apart, and pressures on the care sector continuing to rise, our goal is to provide the most effective Activity Monitoring System on the market, one that supports improving outcomes, reducing risk, optimising resources, and enabling people to remain independent for longer. The Canary Care system helps families and professional care teams make confident, evidence-based decisions. It removes guesswork, highlights change in behaviour and provides reassurance when everything is stable, while also identifying where additional support may be needed. By bridging the gap between reactive and proactive care, we help providers deliver safer, more person-centred care at scale. What Does This Role Involve? As a Customer Success Manager, you'll be the trusted partner for our customers, supporting them from onboarding through to long-term success. You'll embed yourself into each client's organisation, taking the time to truly understand how they operate, what matters most to them, and how Canary Care can best support their goals. This is a highly relationship-driven role where success comes from proactive engagement. You'll anticipate client needs, often identifying opportunities and challenges before the customer is even aware of them, and work closely with internal teams to deliver the right solutions at the right time. What You'll Be Doing Acting as the main point of contact for a portfolio of customers, building strong, trusted relationships . Proactively engaging with clients to understand their objectives , challenges, and evolving needs . Embedding Canary Care into the client's business, becoming a true extension of their team . Driving customer adoption, engagement, and long-term value from our solutions . Identifying opportunities to improve outcomes for clients and the people they support . Collaborating with internal teams to ensure a seamless and exceptional customer experience . Who Are We Looking For? You'll bring proven experience in customer success or account management role with genuine commitment to your customers success . Your exceptional relationship building and communication skills allow you to connect with people in a way that builds trust while your proactive, consultative mindset helps you anticipate needs and solve problems for your customers. Your co nfiden ce in engaging with a wide range of B2B stakeholders, will create long term , reliable partnerships that reflect Canary Care's focus on reassurance and independence. You 'll be h ighly organised and able to manage multiple customers effectively, you r drive and passion for helping people thrive and delivering a service that feels supportive and dependable will be clear for all to see. Your role might involve having access to some sensitive information, so you'll most likely need to go through some enhanced security vetting. Our employees, just like our customers come from all walks of life , and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. The Important Things! (FYI Benefits available from your first day!) Bonus Scheme - made up of a business element and demonstrating our three core values, Smart, Fairness and Sustainability. Skills Development - we want our staff to build up and grow their careers with us. To help with this we offer training to help you achieve your goals. Giveaways! - we run regular competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl! Time off - we all need time to recharge our batteries. Our staff have 25 days annual leave plus bank holidays to help make this happen. Wellbeing App - your wellbeing is very important to us, we provide access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing. Health care scheme - we know taking care of yourself costs. So, we partner with BHSF on a cashback scheme that provides money back on services such as dental, eye care and treatments including MRI scans and diagnostics health consultations. This can also be enhanced to cover your partner and children. Employee Assistance Programme - giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year. Exclusive packages - we have access to a range of discounted offers for home Sky TV and broadband packages. Giving back - we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities. Death in service - we pay twice your annual salary to your designated next of kin, so they don't have to worry about costs at such a distressing time. Pension - Saving for retirement is essential; we contribute 4% of your salary when you contribute 5%. The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.
Feb 28, 2026
Full time
Job Title: Customer Success Manager Location: Winchester with a minimum of 3 days on-site Salary: £36,900 and a discretionary bonus We're Canary Care, a small but mighty Technology for Care business empowering families and care providers to deliver safer, more proactive, and more efficient support that helps people live independently with our smart home monitoring solution. Our system uses a range of discreet, non-intrusive wireless sensors that monitor key patterns such as movement, door activity, temperature, light levels, and daily routines without cameras or microphones. With families living further apart, and pressures on the care sector continuing to rise, our goal is to provide the most effective Activity Monitoring System on the market, one that supports improving outcomes, reducing risk, optimising resources, and enabling people to remain independent for longer. The Canary Care system helps families and professional care teams make confident, evidence-based decisions. It removes guesswork, highlights change in behaviour and provides reassurance when everything is stable, while also identifying where additional support may be needed. By bridging the gap between reactive and proactive care, we help providers deliver safer, more person-centred care at scale. What Does This Role Involve? As a Customer Success Manager, you'll be the trusted partner for our customers, supporting them from onboarding through to long-term success. You'll embed yourself into each client's organisation, taking the time to truly understand how they operate, what matters most to them, and how Canary Care can best support their goals. This is a highly relationship-driven role where success comes from proactive engagement. You'll anticipate client needs, often identifying opportunities and challenges before the customer is even aware of them, and work closely with internal teams to deliver the right solutions at the right time. What You'll Be Doing Acting as the main point of contact for a portfolio of customers, building strong, trusted relationships . Proactively engaging with clients to understand their objectives , challenges, and evolving needs . Embedding Canary Care into the client's business, becoming a true extension of their team . Driving customer adoption, engagement, and long-term value from our solutions . Identifying opportunities to improve outcomes for clients and the people they support . Collaborating with internal teams to ensure a seamless and exceptional customer experience . Who Are We Looking For? You'll bring proven experience in customer success or account management role with genuine commitment to your customers success . Your exceptional relationship building and communication skills allow you to connect with people in a way that builds trust while your proactive, consultative mindset helps you anticipate needs and solve problems for your customers. Your co nfiden ce in engaging with a wide range of B2B stakeholders, will create long term , reliable partnerships that reflect Canary Care's focus on reassurance and independence. You 'll be h ighly organised and able to manage multiple customers effectively, you r drive and passion for helping people thrive and delivering a service that feels supportive and dependable will be clear for all to see. Your role might involve having access to some sensitive information, so you'll most likely need to go through some enhanced security vetting. Our employees, just like our customers come from all walks of life , and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. The Important Things! (FYI Benefits available from your first day!) Bonus Scheme - made up of a business element and demonstrating our three core values, Smart, Fairness and Sustainability. Skills Development - we want our staff to build up and grow their careers with us. To help with this we offer training to help you achieve your goals. Giveaways! - we run regular competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl! Time off - we all need time to recharge our batteries. Our staff have 25 days annual leave plus bank holidays to help make this happen. Wellbeing App - your wellbeing is very important to us, we provide access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing. Health care scheme - we know taking care of yourself costs. So, we partner with BHSF on a cashback scheme that provides money back on services such as dental, eye care and treatments including MRI scans and diagnostics health consultations. This can also be enhanced to cover your partner and children. Employee Assistance Programme - giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year. Exclusive packages - we have access to a range of discounted offers for home Sky TV and broadband packages. Giving back - we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities. Death in service - we pay twice your annual salary to your designated next of kin, so they don't have to worry about costs at such a distressing time. Pension - Saving for retirement is essential; we contribute 4% of your salary when you contribute 5%. The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.
Overview As a Customer Operations Manager, you will be the primary operational point of contact for assigned customers, ensuring they receive seamless, high-quality service. Your role focuses on managing customer accounts, supporting their success with RiskProof, and acting as a bridge between customers and internal teams-including Safety Partners, Commercial, and Service Delivery. This role is customer-first and operationally driven, ensuring clarity, consistency, and proactive engagement at every stage of the customer journey. You will help customers understand and maximise the value of our services, resolve operational issues efficiently, and provide actionable feedback to internal teams to improve service delivery. Key responsibilities Act as the dedicated proactive operational contact for assigned customers, managing post-Onboarding support and day-to-day queries. Work closely with Safety Partners and the Commercial team to ensure customers understand their services and available solutions. Monitor customer engagement, service delivery, and satisfaction metrics to proactively address issues and enhance the customer experience. Oversee onboarding handoffs from Service Delivery, ensuring customers are set up for success and understand their care plans. Maintain accurate and up-to-date customer information in CRM systems (e.g., HubSpot) and ensure workflows are followed correctly. Identify operational issues and coordinate resolution across internal teams to protect the customer experience. Provide regular updates and insights to Safety Partners and Commercial teams to support risk advice, product adoption, and account growth. Manage CSAT and NPS surveys for assigned customers, analyse results, and work with teams to implement improvements. Proactively communicate to customers their specific service plan (includes audits, fire, RiskProof schedules etc.). Oversee complaints and ensure they are being dealt with in service levels and the customer has been responded to promptly. Advocate for customers internally, sharing insights that inform service improvements and operational best practices. Debt discussions and credit investigations Managing Application Required skills and qualifications Proven experience in customer-facing, operational roles (e.g., account management, customer success, or project coordination). Strong interpersonal and communication skills, with the ability to interact effectively with customers and internal teams. Highly organised, with the ability to manage multiple customers, projects, and priorities in a fast-paced environment. Problem-solving mindset and ability to resolve complex operational issues while maintaining a customer-first approach. Comfortable coordinating across multiple teams to ensure a seamless customer experience. Experience working with CRM systems (HubSpot preferred) and SaaS platforms. Ability to interpret and act on customer satisfaction metrics (CSAT, NPS). Tech-savvy, adaptable, and capable of learning new tools quickly. Flexible and responsive to customer needs, including supporting global accounts where necessary. Passionate about delivering excellence and ensuring customers get maximum value from our services About Us Shield Safety is one of the UK's leading Environmental Health consultancies. For over 20 years, we've helped businesses meet regulatory requirements, reduce risk, and protect people. As a software-enabled services business, we combine expert consultancy with our award-winning digital platform, RiskProof, giving organisations a smarter, more practical way to manage their Health and Safety, Food Safety, and Fire Safety compliance. We work with businesses across hospitality, retail, leisure, and beyond. Our solutions are built for real-world environments where consistency, clarity, and accountability matter. By combining deep technical expertise with intuitive technology, we help teams move from reactive compliance to confident, proactive safety management. We're trusted by thousands of businesses, from independent operators to brands like Tesco, ASDA, YO! Sushi, Radisson Hotels, and KFC, with a 90% client retention rate. We're also proud to be the first certification body for Safe to Trade, raising food hygiene and allergen management standards. At Shield Safety, we focus on meaningful work that makes Every Day Safer. Our Values We take great pride in what we do, the service we deliver, and the culture we've built. Our values guide how we work every day, and they matter to us. Driving all of this are the values we live and breathe every day: Be the best you Add value. Love what you do Work together to deliver and have fun Aim high and don't be afraid to fail Respect your colleagues, your work and our customers We're committed to building a team of people who share these principles and bring them to life in how they collaborate, challenge themselves, and support one another. What We Offer At Shield Safety, we combine passion with a relaxed, fun workplace. We believe people do their best work in an environment that's supportive, flexible, and welcoming-where you can bring your whole self to work. Our office culture is friendly and inclusive, complete with hybrid working options and office dogs to keep things lively. We thrive in a fast-paced, collaborative environment and support every team member with tailored training, growth opportunities, and skill development. We look after our people because they're at the heart of everything we do. If you're ambitious, enjoy working with like-minded colleagues, and appreciate a workplace that's both focused and fun, you'll fit right in. We've worked closely as a team to come up with a benefits package with something for everyone. Some of our benefits include: •Competitive base salary •25 days' holiday plus bank holidays (with the option to purchase an extra 5 days) •Birthdays off •Flexible working options including flexi-time and remote working •Employee Assistance Programme & Wellbeing App •Generous, enhanced Maternity Leave and Paternity Leave •Monthly one-to-ones with your Manager to ensure you have all the support you need •Health Cash Plan (to claim back the cost of various private healthcare/dental/holistic treatments) •Clear progression opportunities •We also support training & development for all colleagues Equality, Diversity & Inclusion We are proud to have a diverse workforce and we are committed to ensuring equality and inclusion at all levels within the business. It is imperative that we have a mix of talents, skills and experience within our teams and actively encourage diversity in order to meet these requirements. We value the diversified opinions when we make key decisions, generate new ideas or come up with solutions to challenges. We know that this is the best way to support our clients, and we feel that our workplace should mirror the demographic make-up of the population and of our client base. As Shield Safety company continues to grow and expand, we welcome applications from everyone interested in joining our team, including applicants within underrepresented groups. Our recruitment process is being continually refined and evolved to ensure that all applicants are screened fairly and without discrimination.
Feb 28, 2026
Full time
Overview As a Customer Operations Manager, you will be the primary operational point of contact for assigned customers, ensuring they receive seamless, high-quality service. Your role focuses on managing customer accounts, supporting their success with RiskProof, and acting as a bridge between customers and internal teams-including Safety Partners, Commercial, and Service Delivery. This role is customer-first and operationally driven, ensuring clarity, consistency, and proactive engagement at every stage of the customer journey. You will help customers understand and maximise the value of our services, resolve operational issues efficiently, and provide actionable feedback to internal teams to improve service delivery. Key responsibilities Act as the dedicated proactive operational contact for assigned customers, managing post-Onboarding support and day-to-day queries. Work closely with Safety Partners and the Commercial team to ensure customers understand their services and available solutions. Monitor customer engagement, service delivery, and satisfaction metrics to proactively address issues and enhance the customer experience. Oversee onboarding handoffs from Service Delivery, ensuring customers are set up for success and understand their care plans. Maintain accurate and up-to-date customer information in CRM systems (e.g., HubSpot) and ensure workflows are followed correctly. Identify operational issues and coordinate resolution across internal teams to protect the customer experience. Provide regular updates and insights to Safety Partners and Commercial teams to support risk advice, product adoption, and account growth. Manage CSAT and NPS surveys for assigned customers, analyse results, and work with teams to implement improvements. Proactively communicate to customers their specific service plan (includes audits, fire, RiskProof schedules etc.). Oversee complaints and ensure they are being dealt with in service levels and the customer has been responded to promptly. Advocate for customers internally, sharing insights that inform service improvements and operational best practices. Debt discussions and credit investigations Managing Application Required skills and qualifications Proven experience in customer-facing, operational roles (e.g., account management, customer success, or project coordination). Strong interpersonal and communication skills, with the ability to interact effectively with customers and internal teams. Highly organised, with the ability to manage multiple customers, projects, and priorities in a fast-paced environment. Problem-solving mindset and ability to resolve complex operational issues while maintaining a customer-first approach. Comfortable coordinating across multiple teams to ensure a seamless customer experience. Experience working with CRM systems (HubSpot preferred) and SaaS platforms. Ability to interpret and act on customer satisfaction metrics (CSAT, NPS). Tech-savvy, adaptable, and capable of learning new tools quickly. Flexible and responsive to customer needs, including supporting global accounts where necessary. Passionate about delivering excellence and ensuring customers get maximum value from our services About Us Shield Safety is one of the UK's leading Environmental Health consultancies. For over 20 years, we've helped businesses meet regulatory requirements, reduce risk, and protect people. As a software-enabled services business, we combine expert consultancy with our award-winning digital platform, RiskProof, giving organisations a smarter, more practical way to manage their Health and Safety, Food Safety, and Fire Safety compliance. We work with businesses across hospitality, retail, leisure, and beyond. Our solutions are built for real-world environments where consistency, clarity, and accountability matter. By combining deep technical expertise with intuitive technology, we help teams move from reactive compliance to confident, proactive safety management. We're trusted by thousands of businesses, from independent operators to brands like Tesco, ASDA, YO! Sushi, Radisson Hotels, and KFC, with a 90% client retention rate. We're also proud to be the first certification body for Safe to Trade, raising food hygiene and allergen management standards. At Shield Safety, we focus on meaningful work that makes Every Day Safer. Our Values We take great pride in what we do, the service we deliver, and the culture we've built. Our values guide how we work every day, and they matter to us. Driving all of this are the values we live and breathe every day: Be the best you Add value. Love what you do Work together to deliver and have fun Aim high and don't be afraid to fail Respect your colleagues, your work and our customers We're committed to building a team of people who share these principles and bring them to life in how they collaborate, challenge themselves, and support one another. What We Offer At Shield Safety, we combine passion with a relaxed, fun workplace. We believe people do their best work in an environment that's supportive, flexible, and welcoming-where you can bring your whole self to work. Our office culture is friendly and inclusive, complete with hybrid working options and office dogs to keep things lively. We thrive in a fast-paced, collaborative environment and support every team member with tailored training, growth opportunities, and skill development. We look after our people because they're at the heart of everything we do. If you're ambitious, enjoy working with like-minded colleagues, and appreciate a workplace that's both focused and fun, you'll fit right in. We've worked closely as a team to come up with a benefits package with something for everyone. Some of our benefits include: •Competitive base salary •25 days' holiday plus bank holidays (with the option to purchase an extra 5 days) •Birthdays off •Flexible working options including flexi-time and remote working •Employee Assistance Programme & Wellbeing App •Generous, enhanced Maternity Leave and Paternity Leave •Monthly one-to-ones with your Manager to ensure you have all the support you need •Health Cash Plan (to claim back the cost of various private healthcare/dental/holistic treatments) •Clear progression opportunities •We also support training & development for all colleagues Equality, Diversity & Inclusion We are proud to have a diverse workforce and we are committed to ensuring equality and inclusion at all levels within the business. It is imperative that we have a mix of talents, skills and experience within our teams and actively encourage diversity in order to meet these requirements. We value the diversified opinions when we make key decisions, generate new ideas or come up with solutions to challenges. We know that this is the best way to support our clients, and we feel that our workplace should mirror the demographic make-up of the population and of our client base. As Shield Safety company continues to grow and expand, we welcome applications from everyone interested in joining our team, including applicants within underrepresented groups. Our recruitment process is being continually refined and evolved to ensure that all applicants are screened fairly and without discrimination.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Manage risk for our clients to make them stronger for the future. Our Digital Services are designed to enable organisations to leverage our innovative methodologies, technology, and highly experienced professionals to manage their business risks most effectively. Working at BDO offers curious-minded people excellent exposure to all aspects of business strategy, operations and more. We're a dynamic team of internal auditors, accountants, technology, and business transformation experts with disciplines in finance, risk, projects and change, cyber and digital, amongst others. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. We are looking to recruit an individual to join our expanding Digital Cyber Team to aid in delivering an increasing portfolio of cyber governance and advisory work. The role will typically focus on performing assessments of cybersecurity controls to guide clients on their level of cyber risk and support technical engagement managers on cyber advisory services. As experts on cyber risk, the BDO Digital Cyber Team advises clients across industries and geographies, staying at the forefront of knowledge of the threat landscape, cyber defence best practices and regulatory expectations. By joining the growing Digital Cyber Team, the role will also involve supporting the Cyber Management team as they look to develop the proposition and grow the business. In this busy and rewarding role, you'll be responsible for the delivery of cyber engagements to help clients assess their cyber risk and support technical engagements. Technical Knowledge, Professional Qualifications and Experience We encourage applications from a variety of candidates - the cybersecurity industry is constantly changing, so there is no single, fixed profile of an individual suitable for this dynamic environment. We're committed to building a strong, resilient and adaptable team to lead the cyber governance market, which is built on diversity of profiles and skills. You'll be someone with: Experience in IT security domains Experience in performing IT security audits and/ or control gap assessments against CIS Benchmarks and NIST. Certification, such as CISA preferred Demonstrable interest, training, experience or certification (e.g. Security+, Network +, SSCP, CISSP) in cybersecurity is highly beneficial Strong technical foundation to support the understanding of controls. Experience in cybersecurity, IT risk (consultancy experience) or regulatory landscape Ability to meet project deadlines and manage multiple engagements Strong analytical and problem-solving skills, with the ability to present information in a clear and concise manner Ability to build strong relationships with clients You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 28, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Manage risk for our clients to make them stronger for the future. Our Digital Services are designed to enable organisations to leverage our innovative methodologies, technology, and highly experienced professionals to manage their business risks most effectively. Working at BDO offers curious-minded people excellent exposure to all aspects of business strategy, operations and more. We're a dynamic team of internal auditors, accountants, technology, and business transformation experts with disciplines in finance, risk, projects and change, cyber and digital, amongst others. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. We are looking to recruit an individual to join our expanding Digital Cyber Team to aid in delivering an increasing portfolio of cyber governance and advisory work. The role will typically focus on performing assessments of cybersecurity controls to guide clients on their level of cyber risk and support technical engagement managers on cyber advisory services. As experts on cyber risk, the BDO Digital Cyber Team advises clients across industries and geographies, staying at the forefront of knowledge of the threat landscape, cyber defence best practices and regulatory expectations. By joining the growing Digital Cyber Team, the role will also involve supporting the Cyber Management team as they look to develop the proposition and grow the business. In this busy and rewarding role, you'll be responsible for the delivery of cyber engagements to help clients assess their cyber risk and support technical engagements. Technical Knowledge, Professional Qualifications and Experience We encourage applications from a variety of candidates - the cybersecurity industry is constantly changing, so there is no single, fixed profile of an individual suitable for this dynamic environment. We're committed to building a strong, resilient and adaptable team to lead the cyber governance market, which is built on diversity of profiles and skills. You'll be someone with: Experience in IT security domains Experience in performing IT security audits and/ or control gap assessments against CIS Benchmarks and NIST. Certification, such as CISA preferred Demonstrable interest, training, experience or certification (e.g. Security+, Network +, SSCP, CISSP) in cybersecurity is highly beneficial Strong technical foundation to support the understanding of controls. Experience in cybersecurity, IT risk (consultancy experience) or regulatory landscape Ability to meet project deadlines and manage multiple engagements Strong analytical and problem-solving skills, with the ability to present information in a clear and concise manner Ability to build strong relationships with clients You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Manage risk for our clients to make them stronger for the future. Our Digital Services are designed to enable organisations to leverage our innovative methodologies, technology, and highly experienced professionals to manage their business risks most effectively. Working at BDO offers curious-minded people excellent exposure to all aspects of business strategy, operations and more. We're a dynamic team of internal auditors, accountants, technology, and business transformation experts with disciplines in finance, risk, projects and change, cyber and digital, amongst others. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. We are looking to recruit an individual to join our expanding Digital Cyber Team to aid in delivering an increasing portfolio of cyber governance and advisory work. The role will typically focus on performing assessments of cybersecurity controls to guide clients on their level of cyber risk and support technical engagement managers on cyber advisory services. As experts on cyber risk, the BDO Digital Cyber Team advises clients across industries and geographies, staying at the forefront of knowledge of the threat landscape, cyber defence best practices and regulatory expectations. By joining the growing Digital Cyber Team, the role will also involve supporting the Cyber Management team as they look to develop the proposition and grow the business. In this busy and rewarding role, you'll be responsible for the delivery of cyber engagements to help clients assess their cyber risk and support technical engagements. Technical Knowledge, Professional Qualifications and Experience We encourage applications from a variety of candidates - the cybersecurity industry is constantly changing, so there is no single, fixed profile of an individual suitable for this dynamic environment. We're committed to building a strong, resilient and adaptable team to lead the cyber governance market, which is built on diversity of profiles and skills. You'll be someone with: Experience in IT security domains Experience in performing IT security audits and/ or control gap assessments against CIS Benchmarks and NIST. Certification, such as CISA preferred Demonstrable interest, training, experience or certification (e.g. Security+, Network +, SSCP, CISSP) in cybersecurity is highly beneficial Strong technical foundation to support the understanding of controls. Experience in cybersecurity, IT risk (consultancy experience) or regulatory landscape Ability to meet project deadlines and manage multiple engagements Strong analytical and problem-solving skills, with the ability to present information in a clear and concise manner Ability to build strong relationships with clients You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 28, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Manage risk for our clients to make them stronger for the future. Our Digital Services are designed to enable organisations to leverage our innovative methodologies, technology, and highly experienced professionals to manage their business risks most effectively. Working at BDO offers curious-minded people excellent exposure to all aspects of business strategy, operations and more. We're a dynamic team of internal auditors, accountants, technology, and business transformation experts with disciplines in finance, risk, projects and change, cyber and digital, amongst others. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. We are looking to recruit an individual to join our expanding Digital Cyber Team to aid in delivering an increasing portfolio of cyber governance and advisory work. The role will typically focus on performing assessments of cybersecurity controls to guide clients on their level of cyber risk and support technical engagement managers on cyber advisory services. As experts on cyber risk, the BDO Digital Cyber Team advises clients across industries and geographies, staying at the forefront of knowledge of the threat landscape, cyber defence best practices and regulatory expectations. By joining the growing Digital Cyber Team, the role will also involve supporting the Cyber Management team as they look to develop the proposition and grow the business. In this busy and rewarding role, you'll be responsible for the delivery of cyber engagements to help clients assess their cyber risk and support technical engagements. Technical Knowledge, Professional Qualifications and Experience We encourage applications from a variety of candidates - the cybersecurity industry is constantly changing, so there is no single, fixed profile of an individual suitable for this dynamic environment. We're committed to building a strong, resilient and adaptable team to lead the cyber governance market, which is built on diversity of profiles and skills. You'll be someone with: Experience in IT security domains Experience in performing IT security audits and/ or control gap assessments against CIS Benchmarks and NIST. Certification, such as CISA preferred Demonstrable interest, training, experience or certification (e.g. Security+, Network +, SSCP, CISSP) in cybersecurity is highly beneficial Strong technical foundation to support the understanding of controls. Experience in cybersecurity, IT risk (consultancy experience) or regulatory landscape Ability to meet project deadlines and manage multiple engagements Strong analytical and problem-solving skills, with the ability to present information in a clear and concise manner Ability to build strong relationships with clients You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurial-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. Overview We'll broaden your horizons BDO's Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you're looking for exposure and the chance to make an impact, you're looking in the right place. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Responsibilities Provide Tax compliance and advisory services to a wide range of clients using resource from a shared service team or via technology tools. Manage a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Pays attention to self-development and continuing professional education with a view to progressing within practice. Develops professional relationships with clients and within the Firm and adapts the approach for the relevant audience. Understands potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person. Get involved in special assignments on an ad hoc basis. Guide and supervise less experienced colleagues. Support, train, mentor and advise others in own area. Challenge current practice - driving improvements and championing change. Take personal responsibility for own decisions and actions and those of others. Lead complex projects Qualifications An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues Project and staff management experience. Ability to manage a substantial client portfolio profitably whilst being able to actively seek opportunities for developing new clients and for selling new services to existing clients Experience of dealing with client senior management Educated to degree level and/or CTA and/or ACA qualified or equivalent Demonstrable post qualified experience You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 28, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurial-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. Overview We'll broaden your horizons BDO's Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you're looking for exposure and the chance to make an impact, you're looking in the right place. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Responsibilities Provide Tax compliance and advisory services to a wide range of clients using resource from a shared service team or via technology tools. Manage a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Pays attention to self-development and continuing professional education with a view to progressing within practice. Develops professional relationships with clients and within the Firm and adapts the approach for the relevant audience. Understands potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person. Get involved in special assignments on an ad hoc basis. Guide and supervise less experienced colleagues. Support, train, mentor and advise others in own area. Challenge current practice - driving improvements and championing change. Take personal responsibility for own decisions and actions and those of others. Lead complex projects Qualifications An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues Project and staff management experience. Ability to manage a substantial client portfolio profitably whilst being able to actively seek opportunities for developing new clients and for selling new services to existing clients Experience of dealing with client senior management Educated to degree level and/or CTA and/or ACA qualified or equivalent Demonstrable post qualified experience You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
As a Customer Success Manager, you will play a critical role in driving customer value and reducing churn risk. In this role, you will leverage technology, data insights, and strategic frameworks to manage a large portfolio of customers efficiently and effectively. This role is a Customer Success Manager working at scale, with a large portfolio of 50 - 100 mostly Corporate and Enterprise customers. You will work with customers either in 1:1 engagements for high impact objectives, or by running one to many success programs to impact target customer groups. In those 1:1 engagements, you will use your relationship and communication skills to understand customers' business objectives and help to identify ways we can deliver increased value through broader and more mature use of Staffbase. You will have ownership of your portfolio which includes ensuring that the renewal cycle is followed and successfully closed. You will also have the chance to grow your book of business by spotting opportunities to increase how the customer is working with Staffbase. Part mentor, project manager, consultant and comms specialist, you are continually passionate about helping our customers improve their communications strategy and be successful with Staffbase. What you'll be doing Manage a high-volume customer portfolio using a scalable, technology-driven approach. Monitor Customer Health Metrics to identify, qualify, and efficiently mitigate risk Manage and successfully close renewals, as well as growth opportunities. Support the adoption of Staffbase features during every customer touchpoint using playbooks, product signals, and other relevant data points to look for opportunities to expand the Staffbase footprint with your customers Run customer webinars and CSM office hours sessions with a group of customers to drive growth and further product adoption, and efficiently drive value at scale Establish a position as a domain and platform expert through delivery of engagements (e.g. Executive Business Reviews, Expansion Consultations) and other ad-hoc requests to support clients and their goals Partner with internal stakeholders such as Account Executives and Commercial Leaders to research and execute Success Plans with priority customers Partner with cross-functional teams to create and maintain value-driven assets, determine needs and implement scalable and proactive multi-channel programs that accelerate value realisation Develop and execute one-to-many customer success programs, including email campaigns, webinars, and self-service resources Act as a customer advocate to drive product enhancements and new feature development Implement and refine automation workflows to scale personalised customer interactions Stay updated on new tools and methodologies to improve scalability and efficiency What you need to be successful 3+ years relevant work experience in a customer-facing role. Ideally this would be in a digital or scaled customer function, but SaaS customer success, consulting experience, account management or sales organisation experience would be a plus Agile, task focussed and able to manage time based assignments to close Self-motivated, dedicated team player with innovative ideas to encourage customer adoption Excellent communication, presentation, and interpersonal skills Strong interpersonal skills and experience quickly building customer relationships Ability to adopt the approach of continuous improvement and actively contribute to the process and procedure of the team Proven track record of highly-professional customer service in a dynamic, start-up environment Creative problem solving under pressure when working through customer issues What you'll get Competitive Compensation - we offer attractive salary packages including LTIP (unit-based Long Term Incentive Plan) Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of £1356 Recharge - with 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August Support - we're offering a Company Pension and Private Medical Insurance incl. Dental, life assurance as well as competitive Pay Parental Leave to support new parents Volunteers Day - you'll get one day off per year for supporting a social project
Feb 28, 2026
Full time
As a Customer Success Manager, you will play a critical role in driving customer value and reducing churn risk. In this role, you will leverage technology, data insights, and strategic frameworks to manage a large portfolio of customers efficiently and effectively. This role is a Customer Success Manager working at scale, with a large portfolio of 50 - 100 mostly Corporate and Enterprise customers. You will work with customers either in 1:1 engagements for high impact objectives, or by running one to many success programs to impact target customer groups. In those 1:1 engagements, you will use your relationship and communication skills to understand customers' business objectives and help to identify ways we can deliver increased value through broader and more mature use of Staffbase. You will have ownership of your portfolio which includes ensuring that the renewal cycle is followed and successfully closed. You will also have the chance to grow your book of business by spotting opportunities to increase how the customer is working with Staffbase. Part mentor, project manager, consultant and comms specialist, you are continually passionate about helping our customers improve their communications strategy and be successful with Staffbase. What you'll be doing Manage a high-volume customer portfolio using a scalable, technology-driven approach. Monitor Customer Health Metrics to identify, qualify, and efficiently mitigate risk Manage and successfully close renewals, as well as growth opportunities. Support the adoption of Staffbase features during every customer touchpoint using playbooks, product signals, and other relevant data points to look for opportunities to expand the Staffbase footprint with your customers Run customer webinars and CSM office hours sessions with a group of customers to drive growth and further product adoption, and efficiently drive value at scale Establish a position as a domain and platform expert through delivery of engagements (e.g. Executive Business Reviews, Expansion Consultations) and other ad-hoc requests to support clients and their goals Partner with internal stakeholders such as Account Executives and Commercial Leaders to research and execute Success Plans with priority customers Partner with cross-functional teams to create and maintain value-driven assets, determine needs and implement scalable and proactive multi-channel programs that accelerate value realisation Develop and execute one-to-many customer success programs, including email campaigns, webinars, and self-service resources Act as a customer advocate to drive product enhancements and new feature development Implement and refine automation workflows to scale personalised customer interactions Stay updated on new tools and methodologies to improve scalability and efficiency What you need to be successful 3+ years relevant work experience in a customer-facing role. Ideally this would be in a digital or scaled customer function, but SaaS customer success, consulting experience, account management or sales organisation experience would be a plus Agile, task focussed and able to manage time based assignments to close Self-motivated, dedicated team player with innovative ideas to encourage customer adoption Excellent communication, presentation, and interpersonal skills Strong interpersonal skills and experience quickly building customer relationships Ability to adopt the approach of continuous improvement and actively contribute to the process and procedure of the team Proven track record of highly-professional customer service in a dynamic, start-up environment Creative problem solving under pressure when working through customer issues What you'll get Competitive Compensation - we offer attractive salary packages including LTIP (unit-based Long Term Incentive Plan) Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of £1356 Recharge - with 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August Support - we're offering a Company Pension and Private Medical Insurance incl. Dental, life assurance as well as competitive Pay Parental Leave to support new parents Volunteers Day - you'll get one day off per year for supporting a social project
Are you keen to develop your Product Management career? Are you ready for a leading role? About our team RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. Innovation, creativity, and collaboration drive the company to offer exceptional services to clients. About the role The Director of Product Management leads one or more products or critical features within a complex product portfolio. This role sets direction for assigned product areas, drives delivery through cross company collaboration, and contributes to decisions such as whether to build, buy, or partner. This role also manages and supports a team of Product Managers, with responsibility for hiring, coaching, and professional development. The Director fosters an inclusive, collaborative environment and helps teams translate customer and business needs into clear, actionable outcomes. Responsibilities Build deep understanding of customer needs, use cases, and market trends to guide product strategy Set clear product direction and priorities, balancing customer value with business goals Lead data informed decision making, using research, experimentation, and sound judgment when data is limited Define and deliver go to market strategies in partnership with sales, marketing, and customer facing teams Own product outcomes, including launch success, adoption, revenue impact, and ROI Guide product planning, delivery, and continuous improvement using effective and inclusive development practices Shape build, buy, or partner decisions with a strong understanding of commercial and operational impact Develop, support, and empower Product Managers through coaching, feedback, and career development Requirements Significant experience leading complex products or critical product areas within a cross functional environment Demonstrated ability to create and communicate clear product strategies that deliver customer and business value Strong analytical thinking, with experience applying data, experimentation, and structured problem solving Experience leading teams, including hiring, mentoring, and developing diverse talent Proven collaboration skills, with the ability to influence across teams and senior stakeholders Commercial awareness, including understanding of pricing, cost, and profitability drivers Comfort working with technical concepts and modern technologies relevant to the product domain Education or equivalent professional experience in product, technology, business, or a related field Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long term goals. Working for you We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Generous holiday allowance with the option to buy additional days Health screening, eye care vouchers and private medical benefits Wellbeing programs Life assurance Access to a competitive contributory pension scheme Save As You Earn share option scheme Travel Season ticket loan Electric Vehicle Scheme Optional Dental Insurance Maternity, paternity and shared parental leave Employee Assistance Programme Access to emergency care for both the elderly and children RECARES days, giving you time to support the charities and causes that matter to you Access to employee resource groups with dedicated time to volunteerAccess to extensive learning and development resources Access to employee discounts scheme via Perks at Work About the Business RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations. With a presence in 25 countries across 41 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. For more information, visit We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
Feb 28, 2026
Full time
Are you keen to develop your Product Management career? Are you ready for a leading role? About our team RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. Innovation, creativity, and collaboration drive the company to offer exceptional services to clients. About the role The Director of Product Management leads one or more products or critical features within a complex product portfolio. This role sets direction for assigned product areas, drives delivery through cross company collaboration, and contributes to decisions such as whether to build, buy, or partner. This role also manages and supports a team of Product Managers, with responsibility for hiring, coaching, and professional development. The Director fosters an inclusive, collaborative environment and helps teams translate customer and business needs into clear, actionable outcomes. Responsibilities Build deep understanding of customer needs, use cases, and market trends to guide product strategy Set clear product direction and priorities, balancing customer value with business goals Lead data informed decision making, using research, experimentation, and sound judgment when data is limited Define and deliver go to market strategies in partnership with sales, marketing, and customer facing teams Own product outcomes, including launch success, adoption, revenue impact, and ROI Guide product planning, delivery, and continuous improvement using effective and inclusive development practices Shape build, buy, or partner decisions with a strong understanding of commercial and operational impact Develop, support, and empower Product Managers through coaching, feedback, and career development Requirements Significant experience leading complex products or critical product areas within a cross functional environment Demonstrated ability to create and communicate clear product strategies that deliver customer and business value Strong analytical thinking, with experience applying data, experimentation, and structured problem solving Experience leading teams, including hiring, mentoring, and developing diverse talent Proven collaboration skills, with the ability to influence across teams and senior stakeholders Commercial awareness, including understanding of pricing, cost, and profitability drivers Comfort working with technical concepts and modern technologies relevant to the product domain Education or equivalent professional experience in product, technology, business, or a related field Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long term goals. Working for you We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Generous holiday allowance with the option to buy additional days Health screening, eye care vouchers and private medical benefits Wellbeing programs Life assurance Access to a competitive contributory pension scheme Save As You Earn share option scheme Travel Season ticket loan Electric Vehicle Scheme Optional Dental Insurance Maternity, paternity and shared parental leave Employee Assistance Programme Access to emergency care for both the elderly and children RECARES days, giving you time to support the charities and causes that matter to you Access to employee resource groups with dedicated time to volunteerAccess to extensive learning and development resources Access to employee discounts scheme via Perks at Work About the Business RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations. With a presence in 25 countries across 41 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. For more information, visit We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long lasting relationships. You'll be someone who can work pro actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Demonstrate excellence of service to clients and build strong relationships both internally and externally; act as a major point of contact within the firm. Provide tax compliance and advisory services to a wide range of clients, in some cases using resource from a shared service team or via technology tools. Manage a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Understand potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person. Counsel, appraise, develop and motivate staff as appropriate Coaching and developing junior members of staff to lead a culture of team development Support, train, mentor and advise others. Lead large and/or complex projects You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state of the art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 28, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long lasting relationships. You'll be someone who can work pro actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Demonstrate excellence of service to clients and build strong relationships both internally and externally; act as a major point of contact within the firm. Provide tax compliance and advisory services to a wide range of clients, in some cases using resource from a shared service team or via technology tools. Manage a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Understand potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person. Counsel, appraise, develop and motivate staff as appropriate Coaching and developing junior members of staff to lead a culture of team development Support, train, mentor and advise others. Lead large and/or complex projects You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state of the art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
In this role, you'll drive key performance and talent initiatives, support succession planning, and bring our Performance & Development programmes to life - helping build a confident, capable and engaged workforce. If you enjoy facilitating meaningful conversations, designing impactful learning experiences, and influencing how talent is nurtured across a division, this is your chance to make a real difference. This role is primarily home based, with some travel to Capita sites and events when needed. Job title: Talent & Performance Partner Job Description: What you'll be doing: Deliver the Divisional Talent Strategy across Capita Public Service (CPS), partnering with the People Team and business leaders to identify, assess and develop talent, with a strong emphasis on diversity, equity and inclusion. Embed a high performance culture by driving Capita's Performance Management framework, including Quarterly Progress Check Ins, Objective Setting and End of Year Reviews. Collaborate closely with Talent Acquisition to proactively identify internal mobility opportunities for high potential colleagues and support effective succession planning. Champion professional development by promoting and driving engagement with apprenticeships, and supporting Emerging Talent and Early Careers programmes where required. Increase capability across the division by supporting engagement with the Capita Management & Leadership Academy and the Data, Technology & AI Academy, including facilitating workshops where appropriate. Design and deliver learning interventions tailored to CPS-specific needs, ensuring content is impactful, inclusive and evaluated effectively to drive continuous improvement. Provide clear, high-quality data insights on talent, performance and development, using analytics to support decision-making across CPS. Maintain and continuously improve the CPS Talent Hub, ensuring it remains a valuable, user-friendly resource that supports colleague development. Support divisional Talent Events and Conferences, including preparation, facilitation and post event follow up. Act as an engaged and collaborative member of the CPS People Team, contributing to divisional People priorities and wider cultural initiatives. What we're looking for: Essential Experience delivering talent management processes, including talent assessment, high potential identification and succession planning, ideally within a large or complex organisation. Strong understanding of core talent practices, including performance management, talent reviews, succession frameworks and development planning. Proven ability to design and deliver learning and development interventions, with particular confidence in virtual facilitation. Highly confident facilitator, able to deliver engaging virtual and face to face workshops, leadership development sessions and large audience presentations. Excellent communication and influencing skills, able to explain processes clearly, facilitate meaningful conversations, and constructively challenge thinking. High proficiency in Excel, with the ability to handle and interpret complex datasets. Strong analytical skills, with the ability to draw out meaningful insights and present data in a clear, compelling way to support strategic decision making. Collaborative and people focused, with a strong commitment to diversity, inclusion and equitable development. Hands on, delivery focused approach, able to roll up your sleeves and support colleagues and leaders directly. Adaptable across different audiences, from all colleague groups to managers and divisional leaders, adjusting communication and facilitation style as needed. Continuous improvement mindset, bringing positivity, curiosity and a commitment to evolving processes and outcomes. Desirable Experience supporting or managing apprenticeship programmes for existing colleagues or early career talent. Understanding or experience of strategic workforce planning and/or organisational design. Experience working with third party suppliers or training providers. Familiarity with Capita Academy programmes or other large scale leadership development frameworks. About Capita Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across 8 countries, Capita's 41,000 colleagues support primarily UK and European clients with people-based services underpinned by market-leading technology. We're a vital support service for our clients, enabling the everyday interactions that we expect to run seamlessly, to run seamlessly. A publicly listed business with adjusted revenue of £2.6bn, Capita's areas of focus are Central Government, Local Public Service, Defence, Learning, Fire & Security, Contact Centres and Pensions Solutions. We're embracing change to respond to the ever-changing needs of society, creating better outcomes for all our stakeholders 23 days' holiday (rising to 27) with the opportunity to buy extra leave The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you. What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. Equal Opportunities At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email or call and we'll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website. If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds. Location: London,Zjednoczone Królestwo Time Type: Zatrudnienie w pełnym wymiarze godzin Contract Type: Stały Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.
Feb 28, 2026
Full time
In this role, you'll drive key performance and talent initiatives, support succession planning, and bring our Performance & Development programmes to life - helping build a confident, capable and engaged workforce. If you enjoy facilitating meaningful conversations, designing impactful learning experiences, and influencing how talent is nurtured across a division, this is your chance to make a real difference. This role is primarily home based, with some travel to Capita sites and events when needed. Job title: Talent & Performance Partner Job Description: What you'll be doing: Deliver the Divisional Talent Strategy across Capita Public Service (CPS), partnering with the People Team and business leaders to identify, assess and develop talent, with a strong emphasis on diversity, equity and inclusion. Embed a high performance culture by driving Capita's Performance Management framework, including Quarterly Progress Check Ins, Objective Setting and End of Year Reviews. Collaborate closely with Talent Acquisition to proactively identify internal mobility opportunities for high potential colleagues and support effective succession planning. Champion professional development by promoting and driving engagement with apprenticeships, and supporting Emerging Talent and Early Careers programmes where required. Increase capability across the division by supporting engagement with the Capita Management & Leadership Academy and the Data, Technology & AI Academy, including facilitating workshops where appropriate. Design and deliver learning interventions tailored to CPS-specific needs, ensuring content is impactful, inclusive and evaluated effectively to drive continuous improvement. Provide clear, high-quality data insights on talent, performance and development, using analytics to support decision-making across CPS. Maintain and continuously improve the CPS Talent Hub, ensuring it remains a valuable, user-friendly resource that supports colleague development. Support divisional Talent Events and Conferences, including preparation, facilitation and post event follow up. Act as an engaged and collaborative member of the CPS People Team, contributing to divisional People priorities and wider cultural initiatives. What we're looking for: Essential Experience delivering talent management processes, including talent assessment, high potential identification and succession planning, ideally within a large or complex organisation. Strong understanding of core talent practices, including performance management, talent reviews, succession frameworks and development planning. Proven ability to design and deliver learning and development interventions, with particular confidence in virtual facilitation. Highly confident facilitator, able to deliver engaging virtual and face to face workshops, leadership development sessions and large audience presentations. Excellent communication and influencing skills, able to explain processes clearly, facilitate meaningful conversations, and constructively challenge thinking. High proficiency in Excel, with the ability to handle and interpret complex datasets. Strong analytical skills, with the ability to draw out meaningful insights and present data in a clear, compelling way to support strategic decision making. Collaborative and people focused, with a strong commitment to diversity, inclusion and equitable development. Hands on, delivery focused approach, able to roll up your sleeves and support colleagues and leaders directly. Adaptable across different audiences, from all colleague groups to managers and divisional leaders, adjusting communication and facilitation style as needed. Continuous improvement mindset, bringing positivity, curiosity and a commitment to evolving processes and outcomes. Desirable Experience supporting or managing apprenticeship programmes for existing colleagues or early career talent. Understanding or experience of strategic workforce planning and/or organisational design. Experience working with third party suppliers or training providers. Familiarity with Capita Academy programmes or other large scale leadership development frameworks. About Capita Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across 8 countries, Capita's 41,000 colleagues support primarily UK and European clients with people-based services underpinned by market-leading technology. We're a vital support service for our clients, enabling the everyday interactions that we expect to run seamlessly, to run seamlessly. A publicly listed business with adjusted revenue of £2.6bn, Capita's areas of focus are Central Government, Local Public Service, Defence, Learning, Fire & Security, Contact Centres and Pensions Solutions. We're embracing change to respond to the ever-changing needs of society, creating better outcomes for all our stakeholders 23 days' holiday (rising to 27) with the opportunity to buy extra leave The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you. What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. Equal Opportunities At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email or call and we'll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website. If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds. Location: London,Zjednoczone Królestwo Time Type: Zatrudnienie w pełnym wymiarze godzin Contract Type: Stały Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.
Meet DeepL DeepL is a global AI product and research company focused on building secure, intelligent solutions to complex business problems. Over 200,000 business customers and millions of individuals across 228 global markets today trust DeepL's Language AI platform for human like translation, improved writing and real time voice translation. Building on a history of innovation, quality and security, DeepL continues to expand its offerings beyond the field of Language, including DeepL Agent - an autonomous AI assistant designed to transform the way businesses and knowledge workers get work done. Founded in 2017 by CEO Jarek Kutylowski, DeepL now has over 1,000 passionate employees and is supported by world renowned investors including Benchmark, IVP, and Index Ventures. Our goal is to become the global leader in trusted, intelligent AI technology, building products that drive better communication, foster connections, and create a meaningful impact. To achieve this, we need talented people like you to join our journey. If you're ready to shape the future of AI and grow your career in a fast moving, purpose driven environment, DeepL is your next destination. What sets us apart What sets us apart is our blend of cutting edge AI technology, meaningful work, and a culture where people truly thrive. We're a team of innovators, researchers, and creators driven by a shared purpose to unlock human potential by making work simpler, smarter, and more connected. When we share what it's like to work at DeepL, the reactions are overwhelmingly positive. This might be because of our technology that helps millions of people and businesses communicate and work better every day, or because of the trust, curiosity, and care that shape our culture. What we know for sure is this: being part of DeepL means joining a team dedicated to innovation, growth, and well being. Discover more about life at DeepL LinkedIn, Instagram, and our Blog. Meet the team behind this journey This particular role sits in the Growth Segment of the Scale Team. The goal is to make sure those customers remain part of our portfolio and grow. We are looking for a diligent and dedicated Customer Success Manager to care, advocate for and grow important customer relationships at one of Europe's fastest growing technology companies backed by top investors who helped scale Uber, Twitter, Instagram, and Zendesk. Specifically, we are looking for someone who can build and deepen our connections with senior stakeholders, conduct technical and commercial conversations with various teams, own onboarding and drive product adoption within a subset of our customer base. What we offer Make an impact! We break down language barriers worldwide and bring different cultures closer together Experience the excitement of a rapidly growing scale up. Over the last years we doubled in size with employees located across UK, Netherlands, Germany, Poland, and Japan We've got your back. We are an experienced, highly committed team with transparent decision making processes. We cherish collaboration and efficiency, but the human approach, trust, empathy, and inclusivity are just as important The opportunity to shape a product experience for an unlimited market with a diverse customer base (international customers, from start ups to large corporations) Your responsibilities As a Customer Success Manager, you will: Manage around 25 accounts with high growth potential and priority to the Account Executives Build Long Term Relationships: Develop a deep understanding of your book of business, including their ecosystem, strategy, and goals. Position as a Strategic Partner: Conduct regular business reviews that present relevant data and narratives demonstrating how we are achieving the customer's desired outcomes, solidifying your role as a trusted advisor. Lead client onboarding: ensure the onboarding process aligns with the customer's desired outcomes, setting them up to achieve these goals as quickly as possible in their journey. Drive Product Adoption: Strategically position DeepL products to the right stakeholders within customer organizations to drive adoption and ensure high customer satisfaction. High focus on collaborating with Account Executives: Identify growth potential to create a robust pipeline of up sell and cross sell opportunities. Educate Customers on API Usage: Proactively inform your book of business about how to effectively leverage our API and other product features to ensure their success. Advocate for Customers: Collaborate with various DeepL teams, such as Support, Finance, and Legal, to address customer needs effectively. Troubleshoot Inquiries: Quickly understand our products and customer requirements to resolve issues efficiently. Meet and Exceed Goals: Achieve quarterly adoption, retention and advocacy targets while tracking customer details and next steps. Work Cross Functionally: Collaborate with DeepL leadership to enhance our product and service offerings. Qualities We Look For: Relevant experience managing client relationships at senior levels. 3+ years of customer success experience, ideally with the focus on growth 2+ years of sales/account management experience, ideally with a focus on renewals and upsell/cross sell Experience with APIs and a comfort level in working with customers who integrate our solutions into their own products. Fluency in German and English - knowledge of Spanish and/or French would also be beneficial. Experience in the Software/SaaS industry is preferred. Exceptional organizational, presentation, and communication skills (both verbal and written). A strong drive to learn and grow, with a curious mindset that embraces challenges. Ability to thrive in a scale up environment, demonstrating strategic thinking and tactical execution. A team player who supports colleagues and contributes to a positive culture. Join us in this exciting journey as we continue to break down language barriers and foster success for our customers. If you're driven by curiosity, eager to grow, and multilingual, we look forward to welcoming you to our EMEA team, ready to make an impact! What we offer Diverse and internationally distributed team: joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing-we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network. Open communication, regular feedback: as a language focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy and growth mindset makes us better together. Hybrid work, flexible hours: we offer a hybrid work schedule, with team members coming into the office twice a week. This allows you to engage directly with your team and experience the unique energy of our workspace, while still enjoying the flexibility and comfort of working from home. With flexible working hours and trust in your productivity, we are in sync with your team's general locations and time zones to foster effective and seamless collaboration. Virtual Shares: An ownership mindset in every role. We believe everyone should share in our success, and that's why every employee receives Virtual Shares, linking your contribution directly to DeepL's growth and rewarding you with a stake in our future. Regular in person team events: we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new joiner onboardings, to company wide events that bring us all together-literally. Monthly full day hacking sessions: every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams-we value your initiatives, impact, and creativity. 30 days of annual leave: we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally. Competitive benefits: just as our team spans the globe, so does our benefits package. We've crafted it to reflect the diversity of our team and tailored it to align with your unique location, to ensure you feel supported every step of the way. If this role and our mission resonate with you, but you're hesitant because you don't check all the boxes, don't let that hold you back. At DeepL, it's all about the value you bring and the growth we can foster together. Go ahead, apply-let's discover your potential together. We can't wait to meet you! We are an equal opportunity employer You are welcome at DeepL for who you are-we appreciate authenticity here. Our product is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all succeed, contribute, and think forward! So bring us your personal experience, your perspectives, and your background. It's in our diversity that we will find the power to break down language barriers in the world.
Feb 28, 2026
Full time
Meet DeepL DeepL is a global AI product and research company focused on building secure, intelligent solutions to complex business problems. Over 200,000 business customers and millions of individuals across 228 global markets today trust DeepL's Language AI platform for human like translation, improved writing and real time voice translation. Building on a history of innovation, quality and security, DeepL continues to expand its offerings beyond the field of Language, including DeepL Agent - an autonomous AI assistant designed to transform the way businesses and knowledge workers get work done. Founded in 2017 by CEO Jarek Kutylowski, DeepL now has over 1,000 passionate employees and is supported by world renowned investors including Benchmark, IVP, and Index Ventures. Our goal is to become the global leader in trusted, intelligent AI technology, building products that drive better communication, foster connections, and create a meaningful impact. To achieve this, we need talented people like you to join our journey. If you're ready to shape the future of AI and grow your career in a fast moving, purpose driven environment, DeepL is your next destination. What sets us apart What sets us apart is our blend of cutting edge AI technology, meaningful work, and a culture where people truly thrive. We're a team of innovators, researchers, and creators driven by a shared purpose to unlock human potential by making work simpler, smarter, and more connected. When we share what it's like to work at DeepL, the reactions are overwhelmingly positive. This might be because of our technology that helps millions of people and businesses communicate and work better every day, or because of the trust, curiosity, and care that shape our culture. What we know for sure is this: being part of DeepL means joining a team dedicated to innovation, growth, and well being. Discover more about life at DeepL LinkedIn, Instagram, and our Blog. Meet the team behind this journey This particular role sits in the Growth Segment of the Scale Team. The goal is to make sure those customers remain part of our portfolio and grow. We are looking for a diligent and dedicated Customer Success Manager to care, advocate for and grow important customer relationships at one of Europe's fastest growing technology companies backed by top investors who helped scale Uber, Twitter, Instagram, and Zendesk. Specifically, we are looking for someone who can build and deepen our connections with senior stakeholders, conduct technical and commercial conversations with various teams, own onboarding and drive product adoption within a subset of our customer base. What we offer Make an impact! We break down language barriers worldwide and bring different cultures closer together Experience the excitement of a rapidly growing scale up. Over the last years we doubled in size with employees located across UK, Netherlands, Germany, Poland, and Japan We've got your back. We are an experienced, highly committed team with transparent decision making processes. We cherish collaboration and efficiency, but the human approach, trust, empathy, and inclusivity are just as important The opportunity to shape a product experience for an unlimited market with a diverse customer base (international customers, from start ups to large corporations) Your responsibilities As a Customer Success Manager, you will: Manage around 25 accounts with high growth potential and priority to the Account Executives Build Long Term Relationships: Develop a deep understanding of your book of business, including their ecosystem, strategy, and goals. Position as a Strategic Partner: Conduct regular business reviews that present relevant data and narratives demonstrating how we are achieving the customer's desired outcomes, solidifying your role as a trusted advisor. Lead client onboarding: ensure the onboarding process aligns with the customer's desired outcomes, setting them up to achieve these goals as quickly as possible in their journey. Drive Product Adoption: Strategically position DeepL products to the right stakeholders within customer organizations to drive adoption and ensure high customer satisfaction. High focus on collaborating with Account Executives: Identify growth potential to create a robust pipeline of up sell and cross sell opportunities. Educate Customers on API Usage: Proactively inform your book of business about how to effectively leverage our API and other product features to ensure their success. Advocate for Customers: Collaborate with various DeepL teams, such as Support, Finance, and Legal, to address customer needs effectively. Troubleshoot Inquiries: Quickly understand our products and customer requirements to resolve issues efficiently. Meet and Exceed Goals: Achieve quarterly adoption, retention and advocacy targets while tracking customer details and next steps. Work Cross Functionally: Collaborate with DeepL leadership to enhance our product and service offerings. Qualities We Look For: Relevant experience managing client relationships at senior levels. 3+ years of customer success experience, ideally with the focus on growth 2+ years of sales/account management experience, ideally with a focus on renewals and upsell/cross sell Experience with APIs and a comfort level in working with customers who integrate our solutions into their own products. Fluency in German and English - knowledge of Spanish and/or French would also be beneficial. Experience in the Software/SaaS industry is preferred. Exceptional organizational, presentation, and communication skills (both verbal and written). A strong drive to learn and grow, with a curious mindset that embraces challenges. Ability to thrive in a scale up environment, demonstrating strategic thinking and tactical execution. A team player who supports colleagues and contributes to a positive culture. Join us in this exciting journey as we continue to break down language barriers and foster success for our customers. If you're driven by curiosity, eager to grow, and multilingual, we look forward to welcoming you to our EMEA team, ready to make an impact! What we offer Diverse and internationally distributed team: joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing-we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network. Open communication, regular feedback: as a language focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy and growth mindset makes us better together. Hybrid work, flexible hours: we offer a hybrid work schedule, with team members coming into the office twice a week. This allows you to engage directly with your team and experience the unique energy of our workspace, while still enjoying the flexibility and comfort of working from home. With flexible working hours and trust in your productivity, we are in sync with your team's general locations and time zones to foster effective and seamless collaboration. Virtual Shares: An ownership mindset in every role. We believe everyone should share in our success, and that's why every employee receives Virtual Shares, linking your contribution directly to DeepL's growth and rewarding you with a stake in our future. Regular in person team events: we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new joiner onboardings, to company wide events that bring us all together-literally. Monthly full day hacking sessions: every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams-we value your initiatives, impact, and creativity. 30 days of annual leave: we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally. Competitive benefits: just as our team spans the globe, so does our benefits package. We've crafted it to reflect the diversity of our team and tailored it to align with your unique location, to ensure you feel supported every step of the way. If this role and our mission resonate with you, but you're hesitant because you don't check all the boxes, don't let that hold you back. At DeepL, it's all about the value you bring and the growth we can foster together. Go ahead, apply-let's discover your potential together. We can't wait to meet you! We are an equal opportunity employer You are welcome at DeepL for who you are-we appreciate authenticity here. Our product is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all succeed, contribute, and think forward! So bring us your personal experience, your perspectives, and your background. It's in our diversity that we will find the power to break down language barriers in the world.
Deputy is a global SaaS remote-first workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. At Deputy, we're improving the world of work, one shift at a time, for 80% of the world's workforce: hourly workers. These are the dedicated employees who keep our world running - from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive - the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work. We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working. If you're passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most! We are seeking a Customer Success Manager to join us on a 12-month fixed-term contract to cover a maternity leave. In this role, you will manage the success of a portfolio of mid market customers, ensuring continuity, stability, and a seamless experience throughout the contract period. Your primary focus will be enabling your customers to achieve their desired business outcomes, delivering a journey that leaves them delighted with their experience. You will act as a trusted advisor, maintaining regular touchpoints that build confidence and strengthen relationships with the Deputy platform. You will develop a deep understanding of your customers' businesses and core needs, identifying opportunities to drive ROI and increase product adoption. Working closely with Sales, Product, and Marketing, you will help foster customer advocacy and ensure strong retention across your portfolio during this important coverage period. The Role (12-Month Fixed-Term Contract - Maternity Leave Cover) What you'll be doing Identify and proactively engage with your customers one on one at key moments of the customer lifecycle to prevent churn, handle escalations, drive success and empower them to grow on the Deputy platform Drive an increase of Adoption (Utilisation Score), Expansion, and NRR (Net Revenue Retention) for your customersOwn renewal conversations with customers to strengthen the partnership between the customer and Deputy Leverage data to identify trends and opportunities to engage with customers 1 on 1 to solve adoption challenges, increase retention, uncover strategic growth opportunities, and address general customer concerns and feedback Be a trusted advisor to customers by consulting on Deputy and the trends in workforce management, time & attendance industry and the wider ecosystem Advocate for the customer by representing their feedback and issues internally to improve customer satisfaction and the overall Deputy platformSupport implementation and renewals of your customers by being a key resource to the Implementation and Account Management functions Collaborate on high-priority internal projects that evolve the Customer Success function to better meet our customers needs Who you are 3+ years with relevant customer-facing experience in a B2B customer success or a relationship management role, ideally from one of the following industries: SAAS, cloud, marketing, media, payroll, HR or time & attendance. Experience managing and driving success at scale in a portfolio of mid-sized accountsPassionate about being the voice of the customer internally, and comfortable with working cross-functionally to drive customer outcomes An ability to understand client objectives and think strategically/ creatively on ways to achieve themComfortable with testing new approaches to drive customer engagement and success throughout the customer lifecycle Excellent written and verbal communication skills across all levels in a business, in particular a strong telephone presence and web presentation skills are all essential Strong technical aptitude, excellent computer skills, and passion for technologyPrevious use of Salesforce or similar CRM systemEnjoys working in a fast paced, ever changing startup environment Ability to travel as needed Employee Perks Enjoy a flexible and hybrid work policy, with a dedicated office 1 minute walk from Farringdon Station Own a piece of Deputy through our Employee Share Ownership Plan (ESOP) Work from home stipend to help you get set up and succeed from home Benefit from our employee pension matching programme Access private health and dental insurance Take paid parental leave to support you and your family Enjoy additional leave days - including study assistance, celebration days and volunteering 25 days' holiday plus bank holidays Feel secure with our income protection scheme for long-term absence due to illness or injury Get involved with our global working groups; designed for collaboration, belonging and connection Connect over weekly office lunches, social gatherings and industry events Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills.
Feb 28, 2026
Full time
Deputy is a global SaaS remote-first workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. At Deputy, we're improving the world of work, one shift at a time, for 80% of the world's workforce: hourly workers. These are the dedicated employees who keep our world running - from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive - the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work. We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working. If you're passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most! We are seeking a Customer Success Manager to join us on a 12-month fixed-term contract to cover a maternity leave. In this role, you will manage the success of a portfolio of mid market customers, ensuring continuity, stability, and a seamless experience throughout the contract period. Your primary focus will be enabling your customers to achieve their desired business outcomes, delivering a journey that leaves them delighted with their experience. You will act as a trusted advisor, maintaining regular touchpoints that build confidence and strengthen relationships with the Deputy platform. You will develop a deep understanding of your customers' businesses and core needs, identifying opportunities to drive ROI and increase product adoption. Working closely with Sales, Product, and Marketing, you will help foster customer advocacy and ensure strong retention across your portfolio during this important coverage period. The Role (12-Month Fixed-Term Contract - Maternity Leave Cover) What you'll be doing Identify and proactively engage with your customers one on one at key moments of the customer lifecycle to prevent churn, handle escalations, drive success and empower them to grow on the Deputy platform Drive an increase of Adoption (Utilisation Score), Expansion, and NRR (Net Revenue Retention) for your customersOwn renewal conversations with customers to strengthen the partnership between the customer and Deputy Leverage data to identify trends and opportunities to engage with customers 1 on 1 to solve adoption challenges, increase retention, uncover strategic growth opportunities, and address general customer concerns and feedback Be a trusted advisor to customers by consulting on Deputy and the trends in workforce management, time & attendance industry and the wider ecosystem Advocate for the customer by representing their feedback and issues internally to improve customer satisfaction and the overall Deputy platformSupport implementation and renewals of your customers by being a key resource to the Implementation and Account Management functions Collaborate on high-priority internal projects that evolve the Customer Success function to better meet our customers needs Who you are 3+ years with relevant customer-facing experience in a B2B customer success or a relationship management role, ideally from one of the following industries: SAAS, cloud, marketing, media, payroll, HR or time & attendance. Experience managing and driving success at scale in a portfolio of mid-sized accountsPassionate about being the voice of the customer internally, and comfortable with working cross-functionally to drive customer outcomes An ability to understand client objectives and think strategically/ creatively on ways to achieve themComfortable with testing new approaches to drive customer engagement and success throughout the customer lifecycle Excellent written and verbal communication skills across all levels in a business, in particular a strong telephone presence and web presentation skills are all essential Strong technical aptitude, excellent computer skills, and passion for technologyPrevious use of Salesforce or similar CRM systemEnjoys working in a fast paced, ever changing startup environment Ability to travel as needed Employee Perks Enjoy a flexible and hybrid work policy, with a dedicated office 1 minute walk from Farringdon Station Own a piece of Deputy through our Employee Share Ownership Plan (ESOP) Work from home stipend to help you get set up and succeed from home Benefit from our employee pension matching programme Access private health and dental insurance Take paid parental leave to support you and your family Enjoy additional leave days - including study assistance, celebration days and volunteering 25 days' holiday plus bank holidays Feel secure with our income protection scheme for long-term absence due to illness or injury Get involved with our global working groups; designed for collaboration, belonging and connection Connect over weekly office lunches, social gatherings and industry events Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills.
Healthcare systems are struggling; our solution is communication. We have a bold vision: everyone involved in a patient's care - including the patient - should be able to communicate easily with each other. And we believe every NHS staff member should be using our software to make that happen. We want to make healthcare genuinely better. We are solving one of the biggest challenges of our generation, and to do this, we need the best talent possible to help us raise the bar this is where you come in. Our products are used daily (and you will have most certainly received a message from us) by over 98% of GP practices and half of NHS hospitals, impacting millions of lives. As a People Partner, your role will be mission critical and you will be central to shaping the core communication infrastructure of the NHS. How you'll be contributing to Accurx as a People Partner The People Team is dedicated to building and developing a world class team that will solve one of the biggest challenges of our generation. We're a product-led business that is looking for an experienced People Partner to support the Product & Technology Teams. You will be the dedicated strategic partner to our Product and Technology organisation, which includes our Engineering, IT, Product, Design, User Research, Privacy, and Information Security teams (this is almost half of the overall Accurx team). Reporting to the Head of People, you will play a critical role in aligning people initiatives with the specific priorities of the Product and Technology teams. Your role is to act as a trusted advisor to leaders, managers, and employees within Product and Technology. You will drive the implementation of outcome-driven people practices that foster a high-performing, engaging, and inclusive culture, enabling us to transform how healthcare communicates. Your key areas of responsibility will include performance management, culture and experience, learning and development, talent management, employee relations, and acting as a coach and advisor. What Success Looks Like in This Role Strategic business partnering: You are seen as a proactive and trusted advisor by leadership in the Product and Technology teams, offering data-driven insights to inform their strategies and decisions. Company wide impact: Alongside partnering the Product and Technology teams, you will own people initiatives on the company wide People Roadmap. High-performing teams: The teams you support have a consistently high-performing culture where the Accurx Principles are their default way of operating. Strong team engagement: You understand the key drivers of engagement within Product and Technology and help implement plans that foster a positive and motivating environment. Targeted talent development: You work with managers to identify top ensuring have clear development plans and career pathways within the organisation. Enabled managers: Managers within the Product and Technology teams are equipped with the tools, training, and frameworks to lead with impact, provide meaningful feedback, and drive team performance. Seamless people operations: You ensure people processes and experiences across the employee lifecycle are simple, user-friendly, and effectively implemented within your teams. Inclusive culture: You champion and embed policies and practices that actively foster diversity, equity, and inclusion, contributing to a culture of belonging. Who You Are A collaborative partner: You have previous experience working with tech teams. You excel at building trust and strong relationships at all levels of the organisation, from individual contributors to senior leaders. Driven to help fix communication in healthcare: You think critically about how people practices can support our strategic goals and understand the unique challenges and opportunities within a tech-focused environment. Known for your judgement: You demonstrate strong judgement in decision-making, can assess complex employee situations, weigh risks, and make pragmatic trade-offs that align with our principles and legal requirements. You're a driver: You take initiative to identify areas where you can add value, operate with autonomy, and are a natural problem-solver who sees constraints as opportunities. Experienced across key people-domains: You have a solid foundation in areas like performance management, employee relations, coaching, and talent management. Adaptable, resilient, and move with pace: You thrive in fast-paced, ambiguous environments, remaining calm and focused amid complexity. Data-informed: You use data to understand trends within your client groups, inform your recommendations, and measure the impact of your initiatives. Not afraid to challenge or be challenged: You recognise that strong teams have tough conversations. You're not afraid to challenge the status quo, ask why, and think differently to find the best solutions. Our Principles in Action At Accurx we believe in making every day count as we hold a vital role in supporting our users by driving innovative solutions to fix healthcare communication. We want everyone at Accurx to reflect our principles in how they work by looking to: Fix healthcare communication ️ Raise the bar Be a driver, not a passenger Succeed together Move with urgency ️ Be relentlessly resourceful ️ Embrace challenge Check them out for more detail here! What We Can Offer We believe in supporting our team to do their best work, and thrive both professionally and personally. £50,000 - £90,000 salary dependent on experience + share options Access to Happl - a flexible benefits provider with a given budget of £600 to spend on perks of your choice. Options include private health insurance, wellness providers and more. We are office first, all accuFolk come to our office in Shoreditch a minimum of 3 days per week, with the option to work remotely 2 days a week. Read more about our policy here. Allocated annual learning & development budget Enhanced parental leave policy Prayer, meditation and breastfeeding room Working abroad policy We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat! And much more. Like the sound of this role and want to know more about the company? Here's more about us We're a fast-growing healthcare technology company which makes it easier for patients and healthcare teams to communicate. Accurx is where conversations happen with and about patients. Our software helps doctors, nurses, pharmacists, administrators and other professionals to seamlessly connect with both patients and each other. Our mission is simple: everything we do is to make patients healthier and healthcare staff happier. Today, Accurx is used in 98% of GP practices nationwide and every day more healthcare professionals are using our software in hospitals, pharmacies, care homes and the community. We're passionate about staying close to our users, which is why everyone at Accurx visits a GP practice at least twice a quarter to understand how a practice runs, the difficulties they face with technologies and how we can help. Head over to our main careers page to find out more about the team and our candidate hub. You can also find out more about us on Medium, LinkedIn and Twitter & Instagram. Our YouTube channel is full of demos of our product, webinars we have held with our users and some clips about life at Accurx. Diversity & Inclusion Accurx is committed to being an inclusive employer. As part of this, we're glad to accommodate candidates who need adjustments throughout the interview process. Pre-employment Screening All successful candidates are asked to complete a Basic DBS check along with other pre-employment checks (referencing & right to work). You can find more on our process here. If you'd like to ask questions before you apply please email .
Feb 28, 2026
Full time
Healthcare systems are struggling; our solution is communication. We have a bold vision: everyone involved in a patient's care - including the patient - should be able to communicate easily with each other. And we believe every NHS staff member should be using our software to make that happen. We want to make healthcare genuinely better. We are solving one of the biggest challenges of our generation, and to do this, we need the best talent possible to help us raise the bar this is where you come in. Our products are used daily (and you will have most certainly received a message from us) by over 98% of GP practices and half of NHS hospitals, impacting millions of lives. As a People Partner, your role will be mission critical and you will be central to shaping the core communication infrastructure of the NHS. How you'll be contributing to Accurx as a People Partner The People Team is dedicated to building and developing a world class team that will solve one of the biggest challenges of our generation. We're a product-led business that is looking for an experienced People Partner to support the Product & Technology Teams. You will be the dedicated strategic partner to our Product and Technology organisation, which includes our Engineering, IT, Product, Design, User Research, Privacy, and Information Security teams (this is almost half of the overall Accurx team). Reporting to the Head of People, you will play a critical role in aligning people initiatives with the specific priorities of the Product and Technology teams. Your role is to act as a trusted advisor to leaders, managers, and employees within Product and Technology. You will drive the implementation of outcome-driven people practices that foster a high-performing, engaging, and inclusive culture, enabling us to transform how healthcare communicates. Your key areas of responsibility will include performance management, culture and experience, learning and development, talent management, employee relations, and acting as a coach and advisor. What Success Looks Like in This Role Strategic business partnering: You are seen as a proactive and trusted advisor by leadership in the Product and Technology teams, offering data-driven insights to inform their strategies and decisions. Company wide impact: Alongside partnering the Product and Technology teams, you will own people initiatives on the company wide People Roadmap. High-performing teams: The teams you support have a consistently high-performing culture where the Accurx Principles are their default way of operating. Strong team engagement: You understand the key drivers of engagement within Product and Technology and help implement plans that foster a positive and motivating environment. Targeted talent development: You work with managers to identify top ensuring have clear development plans and career pathways within the organisation. Enabled managers: Managers within the Product and Technology teams are equipped with the tools, training, and frameworks to lead with impact, provide meaningful feedback, and drive team performance. Seamless people operations: You ensure people processes and experiences across the employee lifecycle are simple, user-friendly, and effectively implemented within your teams. Inclusive culture: You champion and embed policies and practices that actively foster diversity, equity, and inclusion, contributing to a culture of belonging. Who You Are A collaborative partner: You have previous experience working with tech teams. You excel at building trust and strong relationships at all levels of the organisation, from individual contributors to senior leaders. Driven to help fix communication in healthcare: You think critically about how people practices can support our strategic goals and understand the unique challenges and opportunities within a tech-focused environment. Known for your judgement: You demonstrate strong judgement in decision-making, can assess complex employee situations, weigh risks, and make pragmatic trade-offs that align with our principles and legal requirements. You're a driver: You take initiative to identify areas where you can add value, operate with autonomy, and are a natural problem-solver who sees constraints as opportunities. Experienced across key people-domains: You have a solid foundation in areas like performance management, employee relations, coaching, and talent management. Adaptable, resilient, and move with pace: You thrive in fast-paced, ambiguous environments, remaining calm and focused amid complexity. Data-informed: You use data to understand trends within your client groups, inform your recommendations, and measure the impact of your initiatives. Not afraid to challenge or be challenged: You recognise that strong teams have tough conversations. You're not afraid to challenge the status quo, ask why, and think differently to find the best solutions. Our Principles in Action At Accurx we believe in making every day count as we hold a vital role in supporting our users by driving innovative solutions to fix healthcare communication. We want everyone at Accurx to reflect our principles in how they work by looking to: Fix healthcare communication ️ Raise the bar Be a driver, not a passenger Succeed together Move with urgency ️ Be relentlessly resourceful ️ Embrace challenge Check them out for more detail here! What We Can Offer We believe in supporting our team to do their best work, and thrive both professionally and personally. £50,000 - £90,000 salary dependent on experience + share options Access to Happl - a flexible benefits provider with a given budget of £600 to spend on perks of your choice. Options include private health insurance, wellness providers and more. We are office first, all accuFolk come to our office in Shoreditch a minimum of 3 days per week, with the option to work remotely 2 days a week. Read more about our policy here. Allocated annual learning & development budget Enhanced parental leave policy Prayer, meditation and breastfeeding room Working abroad policy We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat! And much more. Like the sound of this role and want to know more about the company? Here's more about us We're a fast-growing healthcare technology company which makes it easier for patients and healthcare teams to communicate. Accurx is where conversations happen with and about patients. Our software helps doctors, nurses, pharmacists, administrators and other professionals to seamlessly connect with both patients and each other. Our mission is simple: everything we do is to make patients healthier and healthcare staff happier. Today, Accurx is used in 98% of GP practices nationwide and every day more healthcare professionals are using our software in hospitals, pharmacies, care homes and the community. We're passionate about staying close to our users, which is why everyone at Accurx visits a GP practice at least twice a quarter to understand how a practice runs, the difficulties they face with technologies and how we can help. Head over to our main careers page to find out more about the team and our candidate hub. You can also find out more about us on Medium, LinkedIn and Twitter & Instagram. Our YouTube channel is full of demos of our product, webinars we have held with our users and some clips about life at Accurx. Diversity & Inclusion Accurx is committed to being an inclusive employer. As part of this, we're glad to accommodate candidates who need adjustments throughout the interview process. Pre-employment Screening All successful candidates are asked to complete a Basic DBS check along with other pre-employment checks (referencing & right to work). You can find more on our process here. If you'd like to ask questions before you apply please email .
As a Recruitment Specialist within the Embedded Software division, you have the responsibility for the delivery of services to both candidates and clients across the UK & Europe. You will position yourself as a specialist in the Embedded Software sector with the goal of achieving recognition as an expert in your dedicated field. You will report to your Team Leader/Manager. Currently, this role is a delivery role, whereby you will be servicing already existing businesses and working with an active candidate database. As and when required you will also be tasked with developing new clients and winning new business. You will be focusing on key clients in the Embedded Software market across the UK & Europe. This will include the following job title example and technology but not limited to: Electronic Engineers: Hardware / Software / Firmware. Embedded C, C++, C#, Embedded Linux, ARM , UNIX, RTOS, 3G, Application and Driver Development (inc Mobile), DSP, Algorithms, Audio, Video, Streaming, Symbian, ADA, STB, DVB, DTV, IPTV, DAB, MPEG, MHEG, etc. RF Engineers, Covering all aspects of RF System, Chip, Board Level, Wireless and Baseband Engineers. Including Architecture, Design, Develop, Test, Integrating, Verification, Validation, and Layout. All aspects including, RFID, WiFi, WiMAX, ZigBee, Transceivers, Receivers, Transmitters, Antennas, Amplifiers, PA, Pre-Distortion etc Key Responsibilities: Client Development and Management Cultivating and servicing existing accounts responsible for winning new business when required to grow your desk in the Embedded Software space Deliver a quality service to our clients by presenting a variety of qualified and suitable candidates Negotiation of contract rates, permanent introduction fees and retainer proposals Build an in-depth knowledge of your sector Develop long term relationships into key accounts Candidate Management Identify, target and qualify potential candidates through various sources Interview candidates via the telephone and accurately qualify with all information onto the Tiger database Management of candidates through to offer and acceptance to include interview briefing, debriefing, offer negotiation and counter offer management, logistical management, relocation problem solving Regularly ask for and receive referrals and recommendations on LinkedIn In return you will get the following: 22 - 25 days annual holidays (depending on length of service) Monthly duvet days for target hitters, (12-16 days extra holidays per year) Monthly lunch clubs for target hitters Quarterly incentives such as winter & summer trips, Cash incentives Christmas and Summer parties Pension Contribution Structured career progression opportunities Gym membership Free office parking Free Fruit and breakfast, fresh coffee making facilities
Feb 28, 2026
Full time
As a Recruitment Specialist within the Embedded Software division, you have the responsibility for the delivery of services to both candidates and clients across the UK & Europe. You will position yourself as a specialist in the Embedded Software sector with the goal of achieving recognition as an expert in your dedicated field. You will report to your Team Leader/Manager. Currently, this role is a delivery role, whereby you will be servicing already existing businesses and working with an active candidate database. As and when required you will also be tasked with developing new clients and winning new business. You will be focusing on key clients in the Embedded Software market across the UK & Europe. This will include the following job title example and technology but not limited to: Electronic Engineers: Hardware / Software / Firmware. Embedded C, C++, C#, Embedded Linux, ARM , UNIX, RTOS, 3G, Application and Driver Development (inc Mobile), DSP, Algorithms, Audio, Video, Streaming, Symbian, ADA, STB, DVB, DTV, IPTV, DAB, MPEG, MHEG, etc. RF Engineers, Covering all aspects of RF System, Chip, Board Level, Wireless and Baseband Engineers. Including Architecture, Design, Develop, Test, Integrating, Verification, Validation, and Layout. All aspects including, RFID, WiFi, WiMAX, ZigBee, Transceivers, Receivers, Transmitters, Antennas, Amplifiers, PA, Pre-Distortion etc Key Responsibilities: Client Development and Management Cultivating and servicing existing accounts responsible for winning new business when required to grow your desk in the Embedded Software space Deliver a quality service to our clients by presenting a variety of qualified and suitable candidates Negotiation of contract rates, permanent introduction fees and retainer proposals Build an in-depth knowledge of your sector Develop long term relationships into key accounts Candidate Management Identify, target and qualify potential candidates through various sources Interview candidates via the telephone and accurately qualify with all information onto the Tiger database Management of candidates through to offer and acceptance to include interview briefing, debriefing, offer negotiation and counter offer management, logistical management, relocation problem solving Regularly ask for and receive referrals and recommendations on LinkedIn In return you will get the following: 22 - 25 days annual holidays (depending on length of service) Monthly duvet days for target hitters, (12-16 days extra holidays per year) Monthly lunch clubs for target hitters Quarterly incentives such as winter & summer trips, Cash incentives Christmas and Summer parties Pension Contribution Structured career progression opportunities Gym membership Free office parking Free Fruit and breakfast, fresh coffee making facilities
Pensions Audit School Leaver Programme (Autumn 2026) - Manchester At Grant Thornton we do things differently - looking to the future, driving ambitious growth and pioneering positive change in our industry. Providing audit, tax and advisory services, we empower clients through strategic insight, curiosity, and genuine partnership. And we empower our people with real opportunity, an inclusive culture and work life balance. A true alternative. With over 5,000 people in the UK, and a presence in 150 global markets, we're on an ambitious journey, from great to exceptional, and we need the best people to help us achieve our potential. And with that comes the opportunity to help redefine what our industry looks like, and what you want from your career. Job Description: Real responsibility. Real impact. Right from the start. Auditors are investigators, problem solvers, and trusted advisers. They dive deep into how businesses operate, ensuring the numbers tell the real story, and helping organisations stay on track. Think of it as a backstage pass to the business world, where you don't just observe - you make a difference. At Grant Thornton, we're looking for actively curious, purposefully driven, and candid but kind individuals who want to shape the future of business - not follow it. Our Pensions Audit team works with a wide range of clients, including many household names, covering industry wide schemes, corporate pension schemes and master trusts. These organisations manage the retirement savings of millions and operate in a highly regulated environment where accuracy, governance, and transparency are paramount. That's where we come in. Our audit services team provide the assurance that pension scheme trustees, members, and regulators rely on. With a strong reputation for quality and insight, you'll be part of a team that's helping to safeguard the future financial wellbeing of pension scheme members. We also assist our commercial audit teams to audit pension scheme balance and disclosures which appear in company accounts. Our five year audit school leaver programme is your launchpad to a meaningful career, a professional qualification, and a chance to make a real impact on UK businesses. What you'll do Work with a variety of pension schemes, from large corporate household names to specialist industry wide schemes, gaining exposure to different governance structures, investment strategies, and regulatory challenges. Get hands on with real audits, reviewing financial statements, testing contributions and benefits, and helping ensure pension schemes are accurately reporting how they manage members' retirement savings. Understand how pension schemes operate by analysing funding positions, assessing internal controls, and learning how trustees and administrators manage assets, liabilities, and risk. Use data and technology to spot trends, identify anomalies, and support your findings. Keep learning and growing by staying up to date with pensions regulations, developing your professional judgement, and building relationships with mentors and specialists across the firm. Study with support, with dedicated time to study and a team behind you as you work towards your CFAB and ACA qualifications. Who we're looking for We've got a flexible approach to academic entry requirements, and we'll consider these alongside your strengths and motivations. We're looking for people who want to contribute, spark fresh ideas, and go beyond expectations. Curious minds who explore ideas and ask thoughtful questions. Innovative problem solvers who think creatively, spot patterns, and turn data into meaningful insights. Collaborative partners who work respectfully and build trust with others. Effective communicators who listen, adapt, and express ideas clearly. Self leaders who manage and flex their time, mindset, and energy effectively. Career minded contributors who take initiative and are motivated to grow. What you'll get Kickstart your career with a structured five year programme designed to give you real world experience from day one. Fully funded professional qualification, including paid study leave, expert tuition, and all course fees covered. Technology to support your learning and client work. Dedicated support network, from experienced managers and mentors to college tutors who'll guide you every step of the way. Our approach to how we work helps you balance life, learning, and work. Exclusive discounts on shopping, gyms, and wellbeing services. Opportunities to give back through mentoring, volunteering, or fundraising initiatives. Competitive salary and benefits package, including: Extra holiday options (including flexible bank holidays and the option to purchase additional holidays) Life assurance Private medical insurance. What we expect from you As part of your training with us, you'll be provided with study leave to support you in completing your professional qualification. Completing a professional qualification is a substantial commitment and it's worth taking this into consideration before applying, as you will be required to study in your spare time outside of your working hours. You'll also be provided with study leave in the run up to your exams. You'll need to be focused, committed, and organise your time well to balance all the requirements of being a trainee. Join the firm that's shaping the accountants of the future. We're growing fast, and we want you to grow with us. With digital first innovation and an inclusive culture that powers progress, this is your chance to shape what's next. This isn't just a school leave programme. It's the start of something bigger. Register your interest Join our talent community to be the first to know when applications open for our next intake, and to receive advice and guidance straight to your inbox. Visit the employability hub to find out everything you need to know about our application process and how to excel. The Prince's Responsible Business Network
Feb 28, 2026
Full time
Pensions Audit School Leaver Programme (Autumn 2026) - Manchester At Grant Thornton we do things differently - looking to the future, driving ambitious growth and pioneering positive change in our industry. Providing audit, tax and advisory services, we empower clients through strategic insight, curiosity, and genuine partnership. And we empower our people with real opportunity, an inclusive culture and work life balance. A true alternative. With over 5,000 people in the UK, and a presence in 150 global markets, we're on an ambitious journey, from great to exceptional, and we need the best people to help us achieve our potential. And with that comes the opportunity to help redefine what our industry looks like, and what you want from your career. Job Description: Real responsibility. Real impact. Right from the start. Auditors are investigators, problem solvers, and trusted advisers. They dive deep into how businesses operate, ensuring the numbers tell the real story, and helping organisations stay on track. Think of it as a backstage pass to the business world, where you don't just observe - you make a difference. At Grant Thornton, we're looking for actively curious, purposefully driven, and candid but kind individuals who want to shape the future of business - not follow it. Our Pensions Audit team works with a wide range of clients, including many household names, covering industry wide schemes, corporate pension schemes and master trusts. These organisations manage the retirement savings of millions and operate in a highly regulated environment where accuracy, governance, and transparency are paramount. That's where we come in. Our audit services team provide the assurance that pension scheme trustees, members, and regulators rely on. With a strong reputation for quality and insight, you'll be part of a team that's helping to safeguard the future financial wellbeing of pension scheme members. We also assist our commercial audit teams to audit pension scheme balance and disclosures which appear in company accounts. Our five year audit school leaver programme is your launchpad to a meaningful career, a professional qualification, and a chance to make a real impact on UK businesses. What you'll do Work with a variety of pension schemes, from large corporate household names to specialist industry wide schemes, gaining exposure to different governance structures, investment strategies, and regulatory challenges. Get hands on with real audits, reviewing financial statements, testing contributions and benefits, and helping ensure pension schemes are accurately reporting how they manage members' retirement savings. Understand how pension schemes operate by analysing funding positions, assessing internal controls, and learning how trustees and administrators manage assets, liabilities, and risk. Use data and technology to spot trends, identify anomalies, and support your findings. Keep learning and growing by staying up to date with pensions regulations, developing your professional judgement, and building relationships with mentors and specialists across the firm. Study with support, with dedicated time to study and a team behind you as you work towards your CFAB and ACA qualifications. Who we're looking for We've got a flexible approach to academic entry requirements, and we'll consider these alongside your strengths and motivations. We're looking for people who want to contribute, spark fresh ideas, and go beyond expectations. Curious minds who explore ideas and ask thoughtful questions. Innovative problem solvers who think creatively, spot patterns, and turn data into meaningful insights. Collaborative partners who work respectfully and build trust with others. Effective communicators who listen, adapt, and express ideas clearly. Self leaders who manage and flex their time, mindset, and energy effectively. Career minded contributors who take initiative and are motivated to grow. What you'll get Kickstart your career with a structured five year programme designed to give you real world experience from day one. Fully funded professional qualification, including paid study leave, expert tuition, and all course fees covered. Technology to support your learning and client work. Dedicated support network, from experienced managers and mentors to college tutors who'll guide you every step of the way. Our approach to how we work helps you balance life, learning, and work. Exclusive discounts on shopping, gyms, and wellbeing services. Opportunities to give back through mentoring, volunteering, or fundraising initiatives. Competitive salary and benefits package, including: Extra holiday options (including flexible bank holidays and the option to purchase additional holidays) Life assurance Private medical insurance. What we expect from you As part of your training with us, you'll be provided with study leave to support you in completing your professional qualification. Completing a professional qualification is a substantial commitment and it's worth taking this into consideration before applying, as you will be required to study in your spare time outside of your working hours. You'll also be provided with study leave in the run up to your exams. You'll need to be focused, committed, and organise your time well to balance all the requirements of being a trainee. Join the firm that's shaping the accountants of the future. We're growing fast, and we want you to grow with us. With digital first innovation and an inclusive culture that powers progress, this is your chance to shape what's next. This isn't just a school leave programme. It's the start of something bigger. Register your interest Join our talent community to be the first to know when applications open for our next intake, and to receive advice and guidance straight to your inbox. Visit the employability hub to find out everything you need to know about our application process and how to excel. The Prince's Responsible Business Network
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe is looking for a data-focused, marketing lawyer to join our growing legal team. This role will provide dedicated legal support to Stripe's Marketing, Communications, and Design organizations and be instrumental in maturing and scaling Stripe's legal support frameworks for these client groups. What you'll do The ideal candidate is passionate about Stripe's mission of helping businesses grow and thrives in solving complex legal, technology, and business issues in collaboration with others. We're looking for someone who is a team player and willing to jump in on tasks of any size. Experience in financial technology, payments, and/or financial services is helpful, but not required, for you to be successful in this role. Responsibilities Provide legal advice to the Marketing organization on commercial, marketing, and privacy issues with a focus on the EMEA region. Review Privacy Impact Assessments of proposed marketing activities and work closely with Privacy, Privacy Engineering, and marketing leaders to ensure compliant, programmatic data practices. Drive compliance and ensure all marketing technology platforms and data collection practices (including events, CRM, and ad-tech) comply with GDPR and other applicable data protection and technology laws. Draft, negotiate, and manage complex technology, data licensing, and commercial agreements to support marketing, advertising, events, communications, and content creation. Proactively monitor and analyze legislative, regulatory, and enforcement developments within EMEA, and translate the legal changes into clear, actionable advice and compliance strategies for the Marketing organization. Apply sound judgment to manage and resolve time-sensitive escalations quickly and effectively to support the Marketing organization's ambitious objectives. Drive compliance and operational efficiency, proactively identify opportunities for standardization, and lead projects to improve internal processes. Draft and maintain template documents, playbooks, training materials, and other essential resources. Collaborate effectively with key internal stakeholders across various teams, including Product Legal, Consumer Legal, Privacy Legal, Procurement, and Third Party Risk Management. Oversee and manage outside counsel. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. 6+ years of relevant legal experience, with a heavy emphasis on drafting and negotiating technology agreements and managing data protection issues preferably within a marketing or commercial context. Deep proficiency in data protection frameworks such as GDPR, particularly as they apply to sponsored events, CRM practices, and vendor/agency relationships. A strong understanding of data licensing and data usage rights, data privacy regimes, and consumer privacy issues. A proactive mindset focused on identifying opportunities for improvement and enhancing operational efficiency. Exceptional written and verbal communication skills, with the ability to collaborate effectively across diverse cross-functional teams. A strong sense of ownership, willingness to approach tasks with enthusiasm and resourcefulness, and the ability to effectively prioritize and advance multiple concurrent deals, often under tight deadlines. Humility, intellectual curiosity about the evolving payments industry, and a terrific sense of humor. Preferred qualifications In-house experience advising a high-growth company, preferably with direct experience supporting the Marketing function. Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible. The annual salary range for this role in the primary location is €120,000 - €180,000. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out-and set you apart-especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.
Feb 28, 2026
Full time
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe is looking for a data-focused, marketing lawyer to join our growing legal team. This role will provide dedicated legal support to Stripe's Marketing, Communications, and Design organizations and be instrumental in maturing and scaling Stripe's legal support frameworks for these client groups. What you'll do The ideal candidate is passionate about Stripe's mission of helping businesses grow and thrives in solving complex legal, technology, and business issues in collaboration with others. We're looking for someone who is a team player and willing to jump in on tasks of any size. Experience in financial technology, payments, and/or financial services is helpful, but not required, for you to be successful in this role. Responsibilities Provide legal advice to the Marketing organization on commercial, marketing, and privacy issues with a focus on the EMEA region. Review Privacy Impact Assessments of proposed marketing activities and work closely with Privacy, Privacy Engineering, and marketing leaders to ensure compliant, programmatic data practices. Drive compliance and ensure all marketing technology platforms and data collection practices (including events, CRM, and ad-tech) comply with GDPR and other applicable data protection and technology laws. Draft, negotiate, and manage complex technology, data licensing, and commercial agreements to support marketing, advertising, events, communications, and content creation. Proactively monitor and analyze legislative, regulatory, and enforcement developments within EMEA, and translate the legal changes into clear, actionable advice and compliance strategies for the Marketing organization. Apply sound judgment to manage and resolve time-sensitive escalations quickly and effectively to support the Marketing organization's ambitious objectives. Drive compliance and operational efficiency, proactively identify opportunities for standardization, and lead projects to improve internal processes. Draft and maintain template documents, playbooks, training materials, and other essential resources. Collaborate effectively with key internal stakeholders across various teams, including Product Legal, Consumer Legal, Privacy Legal, Procurement, and Third Party Risk Management. Oversee and manage outside counsel. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. 6+ years of relevant legal experience, with a heavy emphasis on drafting and negotiating technology agreements and managing data protection issues preferably within a marketing or commercial context. Deep proficiency in data protection frameworks such as GDPR, particularly as they apply to sponsored events, CRM practices, and vendor/agency relationships. A strong understanding of data licensing and data usage rights, data privacy regimes, and consumer privacy issues. A proactive mindset focused on identifying opportunities for improvement and enhancing operational efficiency. Exceptional written and verbal communication skills, with the ability to collaborate effectively across diverse cross-functional teams. A strong sense of ownership, willingness to approach tasks with enthusiasm and resourcefulness, and the ability to effectively prioritize and advance multiple concurrent deals, often under tight deadlines. Humility, intellectual curiosity about the evolving payments industry, and a terrific sense of humor. Preferred qualifications In-house experience advising a high-growth company, preferably with direct experience supporting the Marketing function. Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible. The annual salary range for this role in the primary location is €120,000 - €180,000. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out-and set you apart-especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.
PIMCO is a global leader in active fixed income with deep expertise across public and private markets. We invest our clients' capital across a range of fixed income and credit opportunities, leveraging our decades of experience navigating complex debt markets. Our flexible capital base and deep relationships with issuers have helped us become one of the world's largest providers of traditional and nontraditional solutions for companies that need financing and investors who seek strong risk-adjusted returns. Since 1971, our people have shaped our organization through a high-performance inclusive culture, in which we celebrate diverse thinking. We invest in our people and strive to imprint our CORE values of Collaboration, Openness, Responsibility and Excellence. We believe each of us is here to help others succeed and this has led to PIMCO being recognized as an innovator, industry thought leader and trusted advisor to our clients. Position Summary We are seeking an experienced Technology Lead for Treasury Management to oversee the strategy, architecture, and delivery of our treasury technology ecosystem across PIMCO. This leader will partner with Portfolio Managers, Investment Operations, Risk, and External Partners to enable efficient cash management, collateral management, funding optimization, and funding workflows. This is a high-impact role that supports investment execution, liquidity oversight, and operational resiliency for our global funds and client portfolios. You will modernize core treasury capabilities, elevate controls, and deliver scalable, data-driven technology solutions that support the speed and complexity of buy-side operations. What You Will Do Technology Leadership & Architecture Develop and execute the technology roadmap for treasury applications and integrations. Architect and oversee end-to-end solutions. Drive modernization through APIs, automation, cloud services, and data-driven capabilities. Delivery & Execution Lead engineering teams and vendors through design, development, testing, delivery, and support. Oversee enhancements, implementation, and optimization of platforms. Ensure systems meet security, performance, scalability, and resiliency standards. Treasury Domain Expertise Translate business needs into technical solutions. Collaborate with Treasury, Finance, Compliance, and Risk to ensure regulatory and control alignment. Stakeholder & Vendor Management Serve as a strategic advisor to Treasury leadership. Manage relationships with stakeholders and external vendors. Define project priorities, budgets, and resource plans for treasury technology initiatives. Operational Excellence Promote best practices in DevOps, application monitoring, incident management, and automation by partnering closely with technology operation team. Strengthening controls for payments, access management, sensitive data, and system governance. Ensure audit readiness and ongoing compliance with internal control frameworks. Requirements 10+ years of technology leadership experience in relevant fields. Strong technical skills in: Cloud technologies (Azure, AWS) SQL, data modeling, ETL processes DevOps pipelines and CI/CD Solid understanding of distributed systems Experience with microservices architecture and cloud-ready application development. Experience with Kafka and real-time messaging systems. Experience in Gitlab and expertise in continuous integration and delivery techniques Deep understanding of treasury processes including cash management, and collateral management. Excellent communication, executive presence, and stakeholder management skills. Preferred Qualifications Exposure to liquidity risk systems. Experience in building collateral, liquidity and other funding optimizers. Equal Employment Opportunity and Affimative Action Statement PIMCO recruits and hires qualified candidates without regard to race, national origin, ancestry, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender (including gender identity and expression), age, military or veteran status, disability (physical or mental), any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other basis such as medical condition, or marital status under applicable laws. Applicants with Disabilities PIMCO is an Equal Employment Opportunity/Affirmative Action employer. We provide reasonable accommodation for qualified individuals with disabilities, including veterans, in job application procedures. If you have any difficulty using our online system due to a disability and you would like to request an accommodation, you may contact us at and leave a message. This is a dedicated line designed exclusively to assist job seekers with disabilities to apply online. Only messages left for this purpose will be considered. A response to your request may take up to two business days.
Feb 28, 2026
Full time
PIMCO is a global leader in active fixed income with deep expertise across public and private markets. We invest our clients' capital across a range of fixed income and credit opportunities, leveraging our decades of experience navigating complex debt markets. Our flexible capital base and deep relationships with issuers have helped us become one of the world's largest providers of traditional and nontraditional solutions for companies that need financing and investors who seek strong risk-adjusted returns. Since 1971, our people have shaped our organization through a high-performance inclusive culture, in which we celebrate diverse thinking. We invest in our people and strive to imprint our CORE values of Collaboration, Openness, Responsibility and Excellence. We believe each of us is here to help others succeed and this has led to PIMCO being recognized as an innovator, industry thought leader and trusted advisor to our clients. Position Summary We are seeking an experienced Technology Lead for Treasury Management to oversee the strategy, architecture, and delivery of our treasury technology ecosystem across PIMCO. This leader will partner with Portfolio Managers, Investment Operations, Risk, and External Partners to enable efficient cash management, collateral management, funding optimization, and funding workflows. This is a high-impact role that supports investment execution, liquidity oversight, and operational resiliency for our global funds and client portfolios. You will modernize core treasury capabilities, elevate controls, and deliver scalable, data-driven technology solutions that support the speed and complexity of buy-side operations. What You Will Do Technology Leadership & Architecture Develop and execute the technology roadmap for treasury applications and integrations. Architect and oversee end-to-end solutions. Drive modernization through APIs, automation, cloud services, and data-driven capabilities. Delivery & Execution Lead engineering teams and vendors through design, development, testing, delivery, and support. Oversee enhancements, implementation, and optimization of platforms. Ensure systems meet security, performance, scalability, and resiliency standards. Treasury Domain Expertise Translate business needs into technical solutions. Collaborate with Treasury, Finance, Compliance, and Risk to ensure regulatory and control alignment. Stakeholder & Vendor Management Serve as a strategic advisor to Treasury leadership. Manage relationships with stakeholders and external vendors. Define project priorities, budgets, and resource plans for treasury technology initiatives. Operational Excellence Promote best practices in DevOps, application monitoring, incident management, and automation by partnering closely with technology operation team. Strengthening controls for payments, access management, sensitive data, and system governance. Ensure audit readiness and ongoing compliance with internal control frameworks. Requirements 10+ years of technology leadership experience in relevant fields. Strong technical skills in: Cloud technologies (Azure, AWS) SQL, data modeling, ETL processes DevOps pipelines and CI/CD Solid understanding of distributed systems Experience with microservices architecture and cloud-ready application development. Experience with Kafka and real-time messaging systems. Experience in Gitlab and expertise in continuous integration and delivery techniques Deep understanding of treasury processes including cash management, and collateral management. Excellent communication, executive presence, and stakeholder management skills. Preferred Qualifications Exposure to liquidity risk systems. Experience in building collateral, liquidity and other funding optimizers. Equal Employment Opportunity and Affimative Action Statement PIMCO recruits and hires qualified candidates without regard to race, national origin, ancestry, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender (including gender identity and expression), age, military or veteran status, disability (physical or mental), any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other basis such as medical condition, or marital status under applicable laws. Applicants with Disabilities PIMCO is an Equal Employment Opportunity/Affirmative Action employer. We provide reasonable accommodation for qualified individuals with disabilities, including veterans, in job application procedures. If you have any difficulty using our online system due to a disability and you would like to request an accommodation, you may contact us at and leave a message. This is a dedicated line designed exclusively to assist job seekers with disabilities to apply online. Only messages left for this purpose will be considered. A response to your request may take up to two business days.
