Join a fast-growing firm as a Senior Tax Manager in Outsourcing, leading the delivery of tax compliance services with a focus on digital processes. You will manage a team, develop operational workflows, and ensure clients are fully compliant, including under Making Tax Digital for Income Tax (MTD IT). This is a senior role offering exposure to clients, leadership opportunities, and the chance to shape a new, high-volume service line. Senior Tax Manager - Outsourcing / Compliance - Benefits Hybrid and flexible working Rapid career progression in a growing company Continuous development opportunities to increase technical knowledge and skills Monthly internal recognition awards for contributions and achievements Generous holiday allowance with options to trade, flex, or receive additional days based on service Dedicated wellbeing day each year Access to Employee Assistance Programme with 24/7 online GP, second medical opinions, and mental health support Confidential wellbeing platform offering 1-to-1 sessions with therapists, counsellors, and coaches Discounts across a wide range of retailers Health cash plan reimbursing routine health appointments Electric vehicle salary sacrifice scheme Client and employee referral bonuses Death in service life assurance Enhanced family leave policies Senior Tax Manager - Outsourcing / Compliance - About The Role You will be responsible for overseeing tax compliance with a strong emphasis on Making Tax Digital. The role works closely with internal teams and clients to ensure MTD obligations are met and embedded into day to day tax processes. Key responsibilities: Own and develop the firm's approach to tax compliance with specific responsibility for Making Tax Digital Act as the internal subject matter expert on MTD requirements across relevant taxes Ensure clients are compliant with current and upcoming MTD legislation Review and improve tax compliance processes, systems and controls Work with technology and systems teams to implement and optimise MTD solutions Support and advise colleagues on technical and practical MTD matters Monitor legislative and regulatory changes affecting tax compliance and MTD Liaise with HMRC where required on compliance and reporting matters The successful Senior Tax Manager - Outsourcing / Compliance will have: Strong background in tax compliance In depth knowledge of Making Tax Digital Formal Tax qualification (ATT or CTA) is preferred but not essential Experience working with HMRC reporting requirements Strong understanding of tax systems and digital reporting tools Ability to interpret legislation and apply it in practice Experience supporting or leading process change within tax Strong stakeholder management and communication skills
Feb 07, 2026
Full time
Join a fast-growing firm as a Senior Tax Manager in Outsourcing, leading the delivery of tax compliance services with a focus on digital processes. You will manage a team, develop operational workflows, and ensure clients are fully compliant, including under Making Tax Digital for Income Tax (MTD IT). This is a senior role offering exposure to clients, leadership opportunities, and the chance to shape a new, high-volume service line. Senior Tax Manager - Outsourcing / Compliance - Benefits Hybrid and flexible working Rapid career progression in a growing company Continuous development opportunities to increase technical knowledge and skills Monthly internal recognition awards for contributions and achievements Generous holiday allowance with options to trade, flex, or receive additional days based on service Dedicated wellbeing day each year Access to Employee Assistance Programme with 24/7 online GP, second medical opinions, and mental health support Confidential wellbeing platform offering 1-to-1 sessions with therapists, counsellors, and coaches Discounts across a wide range of retailers Health cash plan reimbursing routine health appointments Electric vehicle salary sacrifice scheme Client and employee referral bonuses Death in service life assurance Enhanced family leave policies Senior Tax Manager - Outsourcing / Compliance - About The Role You will be responsible for overseeing tax compliance with a strong emphasis on Making Tax Digital. The role works closely with internal teams and clients to ensure MTD obligations are met and embedded into day to day tax processes. Key responsibilities: Own and develop the firm's approach to tax compliance with specific responsibility for Making Tax Digital Act as the internal subject matter expert on MTD requirements across relevant taxes Ensure clients are compliant with current and upcoming MTD legislation Review and improve tax compliance processes, systems and controls Work with technology and systems teams to implement and optimise MTD solutions Support and advise colleagues on technical and practical MTD matters Monitor legislative and regulatory changes affecting tax compliance and MTD Liaise with HMRC where required on compliance and reporting matters The successful Senior Tax Manager - Outsourcing / Compliance will have: Strong background in tax compliance In depth knowledge of Making Tax Digital Formal Tax qualification (ATT or CTA) is preferred but not essential Experience working with HMRC reporting requirements Strong understanding of tax systems and digital reporting tools Ability to interpret legislation and apply it in practice Experience supporting or leading process change within tax Strong stakeholder management and communication skills
Company Description Company DescriptionPublicis Media harnesses the power of modern media through leading agency brands Dysrupt, Infinite Roar, Publicis Collective, Publicis Health Media, Spark Foundry, Starcom and Zenith, as well as global accelerator PMX; immersive experience group PMCI and access to integrated platform-based technologies and offerings from CJ, Epsilon and Influential. A key business solution of Publicis Groupe, Publicis Media's digital-first, data-driven global solutions deliver client value and drive growth in a platform-powered world. It is present in over 100 countries with over 23,000 employees worldwide. Job Description Join a global Performance organisation that helps some of the world's largest advertisers deliver measurable business outcomes across more than 57 markets. Our Performance Centre of Excellence partners closely with Google, Meta, Amazon and The Trade Desk, developing performance solutions across social, search, programmatic, commerce and affiliates. Within this, the Acceleration team is dedicated to enabling growth, connecting our people, scaling our products, and embedding processes that elevate how we operate worldwide. As Program Operations Lead, you will shape how our products are prioritised, adopted and scaled across markets. You'll influence strategic decision making, guide key stakeholders, and ensure that our most important clients experience a best in class onboarding journey. This is a role for someone who thrives on creating clarity, driving outcomes, and enabling teams to work smarter. Responsibilities Align product roadmap priorities with business goals, user insights and market trends, facilitating discussions that ensure clear stakeholder alignment. Build and maintain systems that track onboarding deliverables, timelines and dependencies, identifying risks early and keeping projects moving smoothly. Lead engagement with key strategic accounts, overseeing introductions, onboarding and ongoing touchpoints, while defining KPIs and reporting measurable outcomes. Act as the central communication point for product updates, progress, risks and opportunities across both internal teams and external partners. Manage user communication, including feature updates, onboarding materials and engagement initiatives, ensuring feedback is captured and channelled into roadmap planning. Identify opportunities to streamline processes and resolve operational challenges, collaborating closely with product development to improve delivery and user experience. Qualifications Demonstrable experience in program management, product operations or a related field at senior manager or lead level Track record of delivering complex, cross functional projects. Experience within digital media platforms or digital media operations. Skills Excellent organisational, planning and time management capability. Strong communication and relationship building skills. Proficiency with tools such as Jira, Trello or Asana. Analytical, KPI driven approach to decision making. Knowledge Understanding of product development lifecycles and user centred design. Exposure to SaaS or technology driven environments is an advantage. Additional Information Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. Publicis Groupe has fantastic benefits on offer to all of our employees. In the UK, in addition to the classics, Pension, Life Assurance, Private Medical and IncomeProtectionPlan, we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAGs (Employee Action Groups).
Feb 07, 2026
Full time
Company Description Company DescriptionPublicis Media harnesses the power of modern media through leading agency brands Dysrupt, Infinite Roar, Publicis Collective, Publicis Health Media, Spark Foundry, Starcom and Zenith, as well as global accelerator PMX; immersive experience group PMCI and access to integrated platform-based technologies and offerings from CJ, Epsilon and Influential. A key business solution of Publicis Groupe, Publicis Media's digital-first, data-driven global solutions deliver client value and drive growth in a platform-powered world. It is present in over 100 countries with over 23,000 employees worldwide. Job Description Join a global Performance organisation that helps some of the world's largest advertisers deliver measurable business outcomes across more than 57 markets. Our Performance Centre of Excellence partners closely with Google, Meta, Amazon and The Trade Desk, developing performance solutions across social, search, programmatic, commerce and affiliates. Within this, the Acceleration team is dedicated to enabling growth, connecting our people, scaling our products, and embedding processes that elevate how we operate worldwide. As Program Operations Lead, you will shape how our products are prioritised, adopted and scaled across markets. You'll influence strategic decision making, guide key stakeholders, and ensure that our most important clients experience a best in class onboarding journey. This is a role for someone who thrives on creating clarity, driving outcomes, and enabling teams to work smarter. Responsibilities Align product roadmap priorities with business goals, user insights and market trends, facilitating discussions that ensure clear stakeholder alignment. Build and maintain systems that track onboarding deliverables, timelines and dependencies, identifying risks early and keeping projects moving smoothly. Lead engagement with key strategic accounts, overseeing introductions, onboarding and ongoing touchpoints, while defining KPIs and reporting measurable outcomes. Act as the central communication point for product updates, progress, risks and opportunities across both internal teams and external partners. Manage user communication, including feature updates, onboarding materials and engagement initiatives, ensuring feedback is captured and channelled into roadmap planning. Identify opportunities to streamline processes and resolve operational challenges, collaborating closely with product development to improve delivery and user experience. Qualifications Demonstrable experience in program management, product operations or a related field at senior manager or lead level Track record of delivering complex, cross functional projects. Experience within digital media platforms or digital media operations. Skills Excellent organisational, planning and time management capability. Strong communication and relationship building skills. Proficiency with tools such as Jira, Trello or Asana. Analytical, KPI driven approach to decision making. Knowledge Understanding of product development lifecycles and user centred design. Exposure to SaaS or technology driven environments is an advantage. Additional Information Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. Publicis Groupe has fantastic benefits on offer to all of our employees. In the UK, in addition to the classics, Pension, Life Assurance, Private Medical and IncomeProtectionPlan, we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAGs (Employee Action Groups).
Flight Centre Travel Group
City, Newcastle Upon Tyne
About Corporate Traveller At Corporate Traveller, were on a mission to take business travel to the next level. And when it comes to our people, we know we are next level. We are anything but ordinary. Part of the corporate division of the Flight Centre Travel Group (FCTG), Corporate Traveller is one of FCTG's most successful brands, globally. Our mission is to make end to end travel experience faster, simpler and easier for our customers and to demonstrate ongoing value to decision-makers, travellers and bookers. We provide our customers with the perfect blend of personal, local service blended with our expert technology suite and the great choice and value which comes with being part of the FCTG family. We lead with passion, ambition, and a hunger to do better. We do whatever it takes to get the best results, for ourselves and our customers. We are committed to helping our customers and each other grow and smash our goals. And at our core, we believe that together we can do anything. Together, we are here to take it to the next level. About You As Corporate Travellers next Business Development Manager you will join our talented team of sales professionals to source new business and prospect companies to introduce the Corporate Traveller solution. Using your energetic, target-driven and motivated attitude you will work to improve Corporate Travellers market position and achieve growth. You will build key customer relationships, identify business opportunities, negotiate and closes business deals and maintain an extensive knowledge of Corporate Travellers offering. Currently managing the travel of over 2,000 customers, our clients range from fashion houses to financial institutions, from companies with a handful of travellers to multinational organisations with offices all over the globe. Typically, you will be speaking to companies with an international travel spend between £50k - £4m per annum, and it is this variety which means no two working days are the same! Qualifications Determination to succeed High energy and drive A customer-focused approach Strong written and oral skills Persistence The ability to persuade Aspirations to grow into a leadership position What's in it for you Exclusive Travel Discounts : As part of Flight Centre Travel Group, you gain access to exclusive industry rates and discounts through our in-house travel team. Career Development : With Flight Centre Travel Groups global presence, spanning 30+ brands in over 20 countries, youll have clear career pathways and the resources you need to achieve your professional goals, including training and support. Vibrant Culture & Social Perks : Experience our fun, industry-renowned culture with exciting social events such as monthly awards nights, global conferences, end-of-financial-year balls, and more. Active Hour : Prioritise your well-being with an hour dedicated each week to focus on your fitness or personal wellness. Comprehensive Health Cash Plan : Get reimbursed for a variety of medical services, including dental, optical, and chiropractic care, with our bronze-level health cash plan. Health & Wellbeing Challenges : Stay engaged with monthly health and wellbeing challenges designed to keep you motivated and healthy. Financial Wellbeing Support : Access expert financial services, including mortgage advice, regulated financial guidance, and money coaching to help you manage your finances. And Much More : Enjoy a range of additional benefits, including company-matched charitable donations, an excellent pension scheme, share options, an electric vehicle scheme, and a variety of salary sacrifice benefits. Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at . PandoLogic.
Feb 07, 2026
Full time
About Corporate Traveller At Corporate Traveller, were on a mission to take business travel to the next level. And when it comes to our people, we know we are next level. We are anything but ordinary. Part of the corporate division of the Flight Centre Travel Group (FCTG), Corporate Traveller is one of FCTG's most successful brands, globally. Our mission is to make end to end travel experience faster, simpler and easier for our customers and to demonstrate ongoing value to decision-makers, travellers and bookers. We provide our customers with the perfect blend of personal, local service blended with our expert technology suite and the great choice and value which comes with being part of the FCTG family. We lead with passion, ambition, and a hunger to do better. We do whatever it takes to get the best results, for ourselves and our customers. We are committed to helping our customers and each other grow and smash our goals. And at our core, we believe that together we can do anything. Together, we are here to take it to the next level. About You As Corporate Travellers next Business Development Manager you will join our talented team of sales professionals to source new business and prospect companies to introduce the Corporate Traveller solution. Using your energetic, target-driven and motivated attitude you will work to improve Corporate Travellers market position and achieve growth. You will build key customer relationships, identify business opportunities, negotiate and closes business deals and maintain an extensive knowledge of Corporate Travellers offering. Currently managing the travel of over 2,000 customers, our clients range from fashion houses to financial institutions, from companies with a handful of travellers to multinational organisations with offices all over the globe. Typically, you will be speaking to companies with an international travel spend between £50k - £4m per annum, and it is this variety which means no two working days are the same! Qualifications Determination to succeed High energy and drive A customer-focused approach Strong written and oral skills Persistence The ability to persuade Aspirations to grow into a leadership position What's in it for you Exclusive Travel Discounts : As part of Flight Centre Travel Group, you gain access to exclusive industry rates and discounts through our in-house travel team. Career Development : With Flight Centre Travel Groups global presence, spanning 30+ brands in over 20 countries, youll have clear career pathways and the resources you need to achieve your professional goals, including training and support. Vibrant Culture & Social Perks : Experience our fun, industry-renowned culture with exciting social events such as monthly awards nights, global conferences, end-of-financial-year balls, and more. Active Hour : Prioritise your well-being with an hour dedicated each week to focus on your fitness or personal wellness. Comprehensive Health Cash Plan : Get reimbursed for a variety of medical services, including dental, optical, and chiropractic care, with our bronze-level health cash plan. Health & Wellbeing Challenges : Stay engaged with monthly health and wellbeing challenges designed to keep you motivated and healthy. Financial Wellbeing Support : Access expert financial services, including mortgage advice, regulated financial guidance, and money coaching to help you manage your finances. And Much More : Enjoy a range of additional benefits, including company-matched charitable donations, an excellent pension scheme, share options, an electric vehicle scheme, and a variety of salary sacrifice benefits. Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at . PandoLogic.
policy Graduate Opportunities at Heidelberg Materials UK At Heidelberg Materials UK, we're not just supplying heavy building materials we're driving the transformation of the construction industry. Through cutting-edge innovation , a deep commitment to sustainability , and a focus on digital advancement , we're shaping a smarter, greener future.Join us on our graduate programme as we continue to push boundaries and create lasting impact across the built environment. Graduate Programme - Area General Manager - £30,937pa (£33,045pa London Salary only) We're recruiting for three exciting graduate pathways designed to fast-track your development into leadership roles Operational Site Manager Sales Management Trainee Technical Manager Structured Career Pathway At Heidelberg Materials UK, we don't just offer jobs we build long-term careers.From day one, you'll follow a clear and structured development pathway , with defined milestones to help you grow your skills and progress confidently. You'll be supported every step of the way by experienced mentors, dedicated managers, and a network of peers who are invested in your success. Role Overviews Operational Site Manager Develop operational and health & safety skills aligned with our 'Zero Harm' goal Support continuous improvement in efficiency, productivity, and compliance Be based at an operational site to build broad expertise Sales Management Trainee Deliver top-tier customer service and commercial performance Gain experience in sales reporting, competition compliance, and client engagement Prepare to manage your own territory Technical Manager Build knowledge and leadership capabilities across operations, commercial, finance, and strategy. Engage in cross-functional projects and strategic planning. Progress toward an Area General Manager role with exposure to senior decision-making. Build technical leadership capabilities across product development, quality control, customer support, and sustainability. Gain exposure to commercial strategy, operational excellence, and cross-functional collaboration. Participate in strategic projects involving laboratory innovation, material optimisation, and customer engagement. Mobility & Locations - Grow Your Career with Flexibility We're currently recruiting across the Bristol, Midlands, and Southeast regions, regional mobility is a key part of the experience . You'll have the opportunity to move within your area to gain valuable exposure, broaden your skillset, and work across different sites.We're committed to being transparent about location expectations throughout the recruitment process, so you'll always know what to expect.We welcome applications from: Graduates in engineering, business, environmental sciences, or STEM subjects with a 2:1 Internal candidates seeking career advancement Individuals with master's degrees or relevant work experience-your programme will be tailored to your background What You'll Gain A structured development pathway with clear progression Exposure to senior leaders and strategic projects A supportive environment focused on mentorship, wellbeing, and growth Opportunities to make a real impact in a rapidly evolving industryAt Heidelberg Materials UK, we're not just building materials, we're building careers, communities, and a more sustainable future.If you're looking for a role where you can grow, make an impact, and be part of something bigger, now's the time to apply . Rewards & Benefits We're proud to be recognised as an Employer of Choice, with accreditations including: Armed Forces Covenant (Gold) Disability Confident 5% Club (Platinum) Mates in Mind Clear Assured STEM Ambassador MPQC Member Competitive Package: Salary, bonus incentives, generous pension, and life assurance Work-Life Balance: 27 days holiday (plus bank holidays), agile/flexible working, holiday purchase, and sabbatical options Family-Friendly Policies: Enhanced support for maternity, paternity, adoption, IVF, neonatal care, and menopause Inclusive Culture: Paid volunteering day and active employee communities (LGBTQ+, Women in STEM, Armed Forces, and more) Wellbeing & Development: Employee Assistance Programme, retail discounts, and continuous learning opportunitiesThis 12-month immersive programme offers hands-on experience, structured development, and a fast-track into roles with real responsibility. You'll gain exposure to operations, commercial strategy, and leadership development, preparing you for future roles like Territory Sales Manager , Operational Site Manager , Technical Manager and ultimately Area General Manager At Heidelberg Materials UK (previously known as Hanson UK) we strive to create an inclusive and respectful workplace where every individual can bring their unique skills and background to contribute to the success of our business.At Heidelberg Materials UK (previously known as Hanson UK), we understand that a diverse workforce is key to our growth and development, and we aim to foster a culture that values openness, transparency, and individual achievement.As part of our commitment to promoting diversity, we are actively working to encourage more individuals to consider careers within the construction industry.We believe in building a workplace that is dedicated to promoting inclusivity and diversity.If you're interested in joining our team, we encourage you to apply, even if your experience or skill set doesn't perfectly align with the job description. Creating a candidate home page is optional, when asked, but you can use this to quickly see the progress of your application(s).You may still be the right fit for this or other roles within our company.Heidelberg Materials is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process. For quick access to screen reading technology compatible with this site (free step by step tutorial ). Please contact for additional information or to request accommodations.We understand that women may face unique challenges in their careers, and we are committed to providing a supportive environment to help you thrive.Our family-friendly policies, such as enhanced maternity and parental leave, neonatal care, and adoption support, will provide you with the flexibility and support you need to balance your personal and professional commitments.We also offer a range of benefits, such as access to our Employee Assistance Program, trained mental health first aiders, discounted private medical benefits and much more, to ensure your wellbeing is prioritized.
Feb 07, 2026
Full time
policy Graduate Opportunities at Heidelberg Materials UK At Heidelberg Materials UK, we're not just supplying heavy building materials we're driving the transformation of the construction industry. Through cutting-edge innovation , a deep commitment to sustainability , and a focus on digital advancement , we're shaping a smarter, greener future.Join us on our graduate programme as we continue to push boundaries and create lasting impact across the built environment. Graduate Programme - Area General Manager - £30,937pa (£33,045pa London Salary only) We're recruiting for three exciting graduate pathways designed to fast-track your development into leadership roles Operational Site Manager Sales Management Trainee Technical Manager Structured Career Pathway At Heidelberg Materials UK, we don't just offer jobs we build long-term careers.From day one, you'll follow a clear and structured development pathway , with defined milestones to help you grow your skills and progress confidently. You'll be supported every step of the way by experienced mentors, dedicated managers, and a network of peers who are invested in your success. Role Overviews Operational Site Manager Develop operational and health & safety skills aligned with our 'Zero Harm' goal Support continuous improvement in efficiency, productivity, and compliance Be based at an operational site to build broad expertise Sales Management Trainee Deliver top-tier customer service and commercial performance Gain experience in sales reporting, competition compliance, and client engagement Prepare to manage your own territory Technical Manager Build knowledge and leadership capabilities across operations, commercial, finance, and strategy. Engage in cross-functional projects and strategic planning. Progress toward an Area General Manager role with exposure to senior decision-making. Build technical leadership capabilities across product development, quality control, customer support, and sustainability. Gain exposure to commercial strategy, operational excellence, and cross-functional collaboration. Participate in strategic projects involving laboratory innovation, material optimisation, and customer engagement. Mobility & Locations - Grow Your Career with Flexibility We're currently recruiting across the Bristol, Midlands, and Southeast regions, regional mobility is a key part of the experience . You'll have the opportunity to move within your area to gain valuable exposure, broaden your skillset, and work across different sites.We're committed to being transparent about location expectations throughout the recruitment process, so you'll always know what to expect.We welcome applications from: Graduates in engineering, business, environmental sciences, or STEM subjects with a 2:1 Internal candidates seeking career advancement Individuals with master's degrees or relevant work experience-your programme will be tailored to your background What You'll Gain A structured development pathway with clear progression Exposure to senior leaders and strategic projects A supportive environment focused on mentorship, wellbeing, and growth Opportunities to make a real impact in a rapidly evolving industryAt Heidelberg Materials UK, we're not just building materials, we're building careers, communities, and a more sustainable future.If you're looking for a role where you can grow, make an impact, and be part of something bigger, now's the time to apply . Rewards & Benefits We're proud to be recognised as an Employer of Choice, with accreditations including: Armed Forces Covenant (Gold) Disability Confident 5% Club (Platinum) Mates in Mind Clear Assured STEM Ambassador MPQC Member Competitive Package: Salary, bonus incentives, generous pension, and life assurance Work-Life Balance: 27 days holiday (plus bank holidays), agile/flexible working, holiday purchase, and sabbatical options Family-Friendly Policies: Enhanced support for maternity, paternity, adoption, IVF, neonatal care, and menopause Inclusive Culture: Paid volunteering day and active employee communities (LGBTQ+, Women in STEM, Armed Forces, and more) Wellbeing & Development: Employee Assistance Programme, retail discounts, and continuous learning opportunitiesThis 12-month immersive programme offers hands-on experience, structured development, and a fast-track into roles with real responsibility. You'll gain exposure to operations, commercial strategy, and leadership development, preparing you for future roles like Territory Sales Manager , Operational Site Manager , Technical Manager and ultimately Area General Manager At Heidelberg Materials UK (previously known as Hanson UK) we strive to create an inclusive and respectful workplace where every individual can bring their unique skills and background to contribute to the success of our business.At Heidelberg Materials UK (previously known as Hanson UK), we understand that a diverse workforce is key to our growth and development, and we aim to foster a culture that values openness, transparency, and individual achievement.As part of our commitment to promoting diversity, we are actively working to encourage more individuals to consider careers within the construction industry.We believe in building a workplace that is dedicated to promoting inclusivity and diversity.If you're interested in joining our team, we encourage you to apply, even if your experience or skill set doesn't perfectly align with the job description. Creating a candidate home page is optional, when asked, but you can use this to quickly see the progress of your application(s).You may still be the right fit for this or other roles within our company.Heidelberg Materials is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process. For quick access to screen reading technology compatible with this site (free step by step tutorial ). Please contact for additional information or to request accommodations.We understand that women may face unique challenges in their careers, and we are committed to providing a supportive environment to help you thrive.Our family-friendly policies, such as enhanced maternity and parental leave, neonatal care, and adoption support, will provide you with the flexibility and support you need to balance your personal and professional commitments.We also offer a range of benefits, such as access to our Employee Assistance Program, trained mental health first aiders, discounted private medical benefits and much more, to ensure your wellbeing is prioritized.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spiritedand highgrowth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview As an Assistant Manager within the Economic Crime Advisory team, you will support the delivery of financial crime compliance engagements across our portfolio of clients across all sectors, including financial services, betting and gaming, real estate, crypto and legal. You will cover disciplines such as anti-money laundering, fraud prevention, counter terrorist financing, sanctions, market abuse, anti bribery and corruption, and/or tax evasion. In addition, you will play a key role in assisting the team with developing our financial crime offering and working methods. Our engagements typically include independently assessing clients' financial crime frameworks, supporting the creation, enhancement and remediation of financial crime systems and controls, and optimising financial crime frameworks to be more efficient and effective using technology and/or sustainable target operating models across the three lines of defence. You'll be someone with: Experience in financial crime, fraud (or similar) regulatory compliance Passionate about supporting clients with their financial crime frameworks to support the mitigation of financial crime risk Interest in learning, upskilling, and expanding knowledge and skillset into broader sectors through undertaking diverse projects and receiving on the job coaching. Experience of being able to juggle multiple projects and deadlines, prioritising work where needed, and independently managing own workload successfully (Desirable but not essential) Ability to investigate and resolve problems with some support and guidance as required involving senior members of the team You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state of the art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 07, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spiritedand highgrowth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview As an Assistant Manager within the Economic Crime Advisory team, you will support the delivery of financial crime compliance engagements across our portfolio of clients across all sectors, including financial services, betting and gaming, real estate, crypto and legal. You will cover disciplines such as anti-money laundering, fraud prevention, counter terrorist financing, sanctions, market abuse, anti bribery and corruption, and/or tax evasion. In addition, you will play a key role in assisting the team with developing our financial crime offering and working methods. Our engagements typically include independently assessing clients' financial crime frameworks, supporting the creation, enhancement and remediation of financial crime systems and controls, and optimising financial crime frameworks to be more efficient and effective using technology and/or sustainable target operating models across the three lines of defence. You'll be someone with: Experience in financial crime, fraud (or similar) regulatory compliance Passionate about supporting clients with their financial crime frameworks to support the mitigation of financial crime risk Interest in learning, upskilling, and expanding knowledge and skillset into broader sectors through undertaking diverse projects and receiving on the job coaching. Experience of being able to juggle multiple projects and deadlines, prioritising work where needed, and independently managing own workload successfully (Desirable but not essential) Ability to investigate and resolve problems with some support and guidance as required involving senior members of the team You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state of the art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
About this role Aladdin Portfolio Management Product - Technical Product Manager BlackRock is the world's leading asset management firm and Aladdin is the central nervous system for investment professionals to see their whole portfolio, understand risk exposure, and act with precision. It is a $1BN+ technology business that has significant growth aspirations over the next five years. Being a part of BlackRock means being a part of a community of smart, results-oriented people who are pursuing some of the world's most sophisticated financial challenges. And our founder-led culture has maintained its results-oriented feel - we work hard, we work as a team, and we work with purpose. Being a member of Aladdin Product means working with the best in the industry to build innovative products that shape financial markets. Sitting at the intersection of business, design, and technology, the Aladdin Product Management team works closely with developers, designers, researchers, data scientists, and other stakeholders to innovate, conceptualize, design, and pilot new capabilities across the investment lifecycle. As a Technical Product Manager, you will help define product vision and lead day-to-day execution of the roadmap, with a strong focus on user experience, platform APIs, and AI-enabled capabilities. There are many strategic areas that need exploration, evaluation, and prioritization, while in parallel ensuring that the tactical needs for continuing to deliver high-quality products are met. You are: Passionate about building technical, user-centered solutions in close partnership with engineering and UX/UI teams A self-starter who enjoys solving complex problems that deepen understanding of end users and their workflows Comfortable translating user needs into scalable APIs, data models, and platform capabilities AI-curious and AI-practical: you actively use AI tools to accelerate discovery, writing, analysis, and experimentation, and can distinguish durable product value from one-off demos Curious to learn new skills and willing to embrace work outside of your comfort zone Comfortable challenging the status quo and using your entrepreneurial spirit to create new solutions A team player energized by working in a fast-paced, highly collaborative environment We are: Passionate about building innovative, intuitive products that meet the needs of our clients Building AI-enabled capabilities responsibly, with a strong focus on trust, governance, and measurable outcomes Comfortable challenging the status quo and continuously improving how we deliver value Curious about financial markets, design systems, and the evolving technology ecosystem Results-oriented and metrics-driven Committed to fostering a purpose-driven culture and working horizontally to break down silos Skills / Qualifications: 2+ years of experience in product management, business analysis, or client-facing roles involving the delivery of technology products in B2B or B2C environments Working knowledge of modern front-end frameworks (JavaScript, Angular, React) to collaborate effectively with engineering teams Demonstrated experience partnering with UX/UI designers on interaction design, workflow optimization, and usability testing Comfort working with APIs and data in product contexts, including reading API specifications, understanding request/response patterns, authentication, rate limits, and failure modes Ability to reason about system integrations, data models (structured and unstructured), and their impact on user experience Hands-on comfort using AI tools in daily product work (e.g., research, synthesis, drafting requirements, competitive analysis), with appropriate judgment and confidentiality Familiarity with AI product patterns and risks, including model limitations, evaluation approaches, and human-in-the-loop design Strong analytical and problem-solving skills with a bias for action Excellent written and verbal communication skills, with the ability to explain complex technical concepts clearly Ability to make data-driven decisions and deliver results quickly BA/BS degree in Computer Science, Engineering, Economics, Finance, or equivalent practical experience Primary Responsibilities: Partner with teams across Aladdin and interact with senior stakeholders to drive strategic product decisions that accelerate the platform's evolution Define and document detailed product requirements, including UX flows, API contracts, and data interfaces Collaborate closely with design to ensure products are intuitive, consistent, and aligned with Aladdin design standards Identify opportunities where AI can improve user workflows (e.g., insight generation, explanation, automation, natural-language interaction), and ensure thoughtful, transparent application Attend and help manage agile development rituals such as stand-ups, planning, demos, and retrospectives Develop, prioritize, and maintain product roadmaps; provide regular updates on progress and deliverables Maintain and manage product backlogs and tooling (e.g., Aha!) across the program Keep abreast of the competitive landscape, emerging technologies, and opportunities for partnership Become a subject matter expert and provide technical and product expertise to internal stakeholders, sales teams, and clients Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please : BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Feb 07, 2026
Full time
About this role Aladdin Portfolio Management Product - Technical Product Manager BlackRock is the world's leading asset management firm and Aladdin is the central nervous system for investment professionals to see their whole portfolio, understand risk exposure, and act with precision. It is a $1BN+ technology business that has significant growth aspirations over the next five years. Being a part of BlackRock means being a part of a community of smart, results-oriented people who are pursuing some of the world's most sophisticated financial challenges. And our founder-led culture has maintained its results-oriented feel - we work hard, we work as a team, and we work with purpose. Being a member of Aladdin Product means working with the best in the industry to build innovative products that shape financial markets. Sitting at the intersection of business, design, and technology, the Aladdin Product Management team works closely with developers, designers, researchers, data scientists, and other stakeholders to innovate, conceptualize, design, and pilot new capabilities across the investment lifecycle. As a Technical Product Manager, you will help define product vision and lead day-to-day execution of the roadmap, with a strong focus on user experience, platform APIs, and AI-enabled capabilities. There are many strategic areas that need exploration, evaluation, and prioritization, while in parallel ensuring that the tactical needs for continuing to deliver high-quality products are met. You are: Passionate about building technical, user-centered solutions in close partnership with engineering and UX/UI teams A self-starter who enjoys solving complex problems that deepen understanding of end users and their workflows Comfortable translating user needs into scalable APIs, data models, and platform capabilities AI-curious and AI-practical: you actively use AI tools to accelerate discovery, writing, analysis, and experimentation, and can distinguish durable product value from one-off demos Curious to learn new skills and willing to embrace work outside of your comfort zone Comfortable challenging the status quo and using your entrepreneurial spirit to create new solutions A team player energized by working in a fast-paced, highly collaborative environment We are: Passionate about building innovative, intuitive products that meet the needs of our clients Building AI-enabled capabilities responsibly, with a strong focus on trust, governance, and measurable outcomes Comfortable challenging the status quo and continuously improving how we deliver value Curious about financial markets, design systems, and the evolving technology ecosystem Results-oriented and metrics-driven Committed to fostering a purpose-driven culture and working horizontally to break down silos Skills / Qualifications: 2+ years of experience in product management, business analysis, or client-facing roles involving the delivery of technology products in B2B or B2C environments Working knowledge of modern front-end frameworks (JavaScript, Angular, React) to collaborate effectively with engineering teams Demonstrated experience partnering with UX/UI designers on interaction design, workflow optimization, and usability testing Comfort working with APIs and data in product contexts, including reading API specifications, understanding request/response patterns, authentication, rate limits, and failure modes Ability to reason about system integrations, data models (structured and unstructured), and their impact on user experience Hands-on comfort using AI tools in daily product work (e.g., research, synthesis, drafting requirements, competitive analysis), with appropriate judgment and confidentiality Familiarity with AI product patterns and risks, including model limitations, evaluation approaches, and human-in-the-loop design Strong analytical and problem-solving skills with a bias for action Excellent written and verbal communication skills, with the ability to explain complex technical concepts clearly Ability to make data-driven decisions and deliver results quickly BA/BS degree in Computer Science, Engineering, Economics, Finance, or equivalent practical experience Primary Responsibilities: Partner with teams across Aladdin and interact with senior stakeholders to drive strategic product decisions that accelerate the platform's evolution Define and document detailed product requirements, including UX flows, API contracts, and data interfaces Collaborate closely with design to ensure products are intuitive, consistent, and aligned with Aladdin design standards Identify opportunities where AI can improve user workflows (e.g., insight generation, explanation, automation, natural-language interaction), and ensure thoughtful, transparent application Attend and help manage agile development rituals such as stand-ups, planning, demos, and retrospectives Develop, prioritize, and maintain product roadmaps; provide regular updates on progress and deliverables Maintain and manage product backlogs and tooling (e.g., Aha!) across the program Keep abreast of the competitive landscape, emerging technologies, and opportunities for partnership Become a subject matter expert and provide technical and product expertise to internal stakeholders, sales teams, and clients Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please : BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Job Title: Privacy Operations Specialist Location: London, 2-3 days in the office Working pattern: Full time via an Umbrella Company Contract Length: 12 months Role Summary Are you passionate about privacy and data protection? Our client is seeking a Privacy Operations Specialist to join their dynamic Information Governance Department! This is a hands-on role where your expertise will help shape and maintain a robust EMEA privacy program. If you thrive in a fast-paced environment and excel at translating complex privacy regulations into actionable processes, we want to hear from you! Key Responsibilities and Focus Areas In this pivotal role, you'll be the backbone of our privacy operations, ensuring compliance and proactive risk mitigation. Your day-to-day will focus on three core areas: Data Protection Impact Assessments (DPIAs) Lead the end-to-end DPIA process for new projects and changes in data processing. Conduct thorough reviews, identify privacy risks, and collaborate with teams to create mitigation plans. Deliver completed DPIA reports and document risk strategies effectively. Inquiry and Request Management Manage daily privacy inquiries from internal stakeholders, including Legal, HR, and IT. Ensure timely resolution and maintain the Record of Processing Activities (ROPA) with precision. Governance and Compliance Support Assist in the Personal Data Breach process, from initial triage to documentation. Conduct privacy due diligence on third-party vendors and help deliver mandatory training programs. Required Qualifications and Experience . We're looking for a detail-oriented professional with: Proven of hands-on experience in a dedicated privacy or data protection role. A Bachelor's degree in Law, Information Technology, Business, or equivalent experience. IAPP Certified Information Privacy Manager (CIPM) certification- this is a must! In-depth knowledge of UK GDPR, DPA 2018, and global privacy frameworks in the EMEA region. Strong technical acumen to interpret data flows and technical architecture. Preferred Qualifications While not mandatory, the following are highly desirable: Additional IAPP certifications like CIPP/E or CIPT. Familiarity with information security standards (ISO 27001, NIST Cybersecurity Framework). An ability to work under tight deadlines while fostering collaboration across teams. Why Join Us? This is an exciting opportunity to make a real impact within a dedicated team! You'll be at the forefront of privacy operations, ensuring compliance while mitigating risks. If you are motivated, detail-oriented, and ready to take on a challenge, we can't wait to meet you! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Feb 06, 2026
Contractor
Job Title: Privacy Operations Specialist Location: London, 2-3 days in the office Working pattern: Full time via an Umbrella Company Contract Length: 12 months Role Summary Are you passionate about privacy and data protection? Our client is seeking a Privacy Operations Specialist to join their dynamic Information Governance Department! This is a hands-on role where your expertise will help shape and maintain a robust EMEA privacy program. If you thrive in a fast-paced environment and excel at translating complex privacy regulations into actionable processes, we want to hear from you! Key Responsibilities and Focus Areas In this pivotal role, you'll be the backbone of our privacy operations, ensuring compliance and proactive risk mitigation. Your day-to-day will focus on three core areas: Data Protection Impact Assessments (DPIAs) Lead the end-to-end DPIA process for new projects and changes in data processing. Conduct thorough reviews, identify privacy risks, and collaborate with teams to create mitigation plans. Deliver completed DPIA reports and document risk strategies effectively. Inquiry and Request Management Manage daily privacy inquiries from internal stakeholders, including Legal, HR, and IT. Ensure timely resolution and maintain the Record of Processing Activities (ROPA) with precision. Governance and Compliance Support Assist in the Personal Data Breach process, from initial triage to documentation. Conduct privacy due diligence on third-party vendors and help deliver mandatory training programs. Required Qualifications and Experience . We're looking for a detail-oriented professional with: Proven of hands-on experience in a dedicated privacy or data protection role. A Bachelor's degree in Law, Information Technology, Business, or equivalent experience. IAPP Certified Information Privacy Manager (CIPM) certification- this is a must! In-depth knowledge of UK GDPR, DPA 2018, and global privacy frameworks in the EMEA region. Strong technical acumen to interpret data flows and technical architecture. Preferred Qualifications While not mandatory, the following are highly desirable: Additional IAPP certifications like CIPP/E or CIPT. Familiarity with information security standards (ISO 27001, NIST Cybersecurity Framework). An ability to work under tight deadlines while fostering collaboration across teams. Why Join Us? This is an exciting opportunity to make a real impact within a dedicated team! You'll be at the forefront of privacy operations, ensuring compliance while mitigating risks. If you are motivated, detail-oriented, and ready to take on a challenge, we can't wait to meet you! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Join JPMorgan Chase as an Insights and Solutions Manager and make a lasting impact on how our organization operates. This is your opportunity to collaborate with senior leaders, shape strategic initiatives, and champion a culture of continuous improvement. You will be at the forefront of driving innovation, leveraging advanced technologies, and simplifying complex processes. Your leadership will empower teams to achieve their best and deliver exceptional results. Be part of a dynamic environment where your ideas and expertise truly matter. As an Insights and Solutions Manager in the Operations Transformation team, you will lead efforts to enhance operational efficiency and drive meaningful change across the organization. You will collaborate with us to map, simplify, and document processes, improving how teams operate and deliver results. By leveraging insights and fostering innovative problem-solving, you will guide the development and implementation of solutions that optimize service delivery and support our strategic objectives. You will communicate complex ideas clearly and lead diverse teams to achieve common goals. Your adaptability and collaborative spirit will help advance departmental priorities and cultivate a culture of continuous improvement. Job Responsibilities Lead process improvement initiatives, identifying operational inefficiencies and providing impactful recommendations. Communicate complex strategies through effective storytelling, influencing decision-making and fostering understanding. Collaborate with business, technology, and cross-functional teams to optimize platforms and tools supporting digital transformation. Leverage AI, large language models, and natural language processing tools to deliver innovative solutions. Oversee change management processes, including strategic communications and stakeholder impact mitigation. Build trust-based advisory relationships with key stakeholders and senior leaders. Guide teams in developing strategic solutions, conducting analyses, and creating solution roadmaps. Lead client projects, managing multiple associates and developing team members through mentorship. Manage ambiguity by structuring complex problems and developing strategic and tactical solutions. Required Qualifications, Capabilities, and Skills Significant experience in developing and implementing process improvement or re-engineering programs focused on operational efficiency and risk reduction. Bachelor's degree in Business Administration, Economics, Finance, Management Information Systems, Industrial Engineering, Data Science, Analytics, or Computer Science. Demonstrated ability to lead change management processes, including strategic communications and stakeholder impact mitigation. Proven experience managing diverse teams and coordinating work across departments. Self-motivated, with a track record of executing deliverables with speed and precision. Dedicated learner with a strong commitment to skill development and a genuine curiosity for acquiring new knowledge. Preferred Qualifications, Capabilities, and Skills Experience leveraging advanced analytics and AI tools in business transformation. Strong advisory skills with the ability to build deep relationships with senior leaders. Expertise in digital transformation and technology optimization. Proven ability to mentor and develop team members. Excellent storytelling and communication skills. Ability to manage multiple projects and workstreams simultaneously. Demonstrated success in fostering a culture of continuous improvement.
Feb 06, 2026
Full time
Join JPMorgan Chase as an Insights and Solutions Manager and make a lasting impact on how our organization operates. This is your opportunity to collaborate with senior leaders, shape strategic initiatives, and champion a culture of continuous improvement. You will be at the forefront of driving innovation, leveraging advanced technologies, and simplifying complex processes. Your leadership will empower teams to achieve their best and deliver exceptional results. Be part of a dynamic environment where your ideas and expertise truly matter. As an Insights and Solutions Manager in the Operations Transformation team, you will lead efforts to enhance operational efficiency and drive meaningful change across the organization. You will collaborate with us to map, simplify, and document processes, improving how teams operate and deliver results. By leveraging insights and fostering innovative problem-solving, you will guide the development and implementation of solutions that optimize service delivery and support our strategic objectives. You will communicate complex ideas clearly and lead diverse teams to achieve common goals. Your adaptability and collaborative spirit will help advance departmental priorities and cultivate a culture of continuous improvement. Job Responsibilities Lead process improvement initiatives, identifying operational inefficiencies and providing impactful recommendations. Communicate complex strategies through effective storytelling, influencing decision-making and fostering understanding. Collaborate with business, technology, and cross-functional teams to optimize platforms and tools supporting digital transformation. Leverage AI, large language models, and natural language processing tools to deliver innovative solutions. Oversee change management processes, including strategic communications and stakeholder impact mitigation. Build trust-based advisory relationships with key stakeholders and senior leaders. Guide teams in developing strategic solutions, conducting analyses, and creating solution roadmaps. Lead client projects, managing multiple associates and developing team members through mentorship. Manage ambiguity by structuring complex problems and developing strategic and tactical solutions. Required Qualifications, Capabilities, and Skills Significant experience in developing and implementing process improvement or re-engineering programs focused on operational efficiency and risk reduction. Bachelor's degree in Business Administration, Economics, Finance, Management Information Systems, Industrial Engineering, Data Science, Analytics, or Computer Science. Demonstrated ability to lead change management processes, including strategic communications and stakeholder impact mitigation. Proven experience managing diverse teams and coordinating work across departments. Self-motivated, with a track record of executing deliverables with speed and precision. Dedicated learner with a strong commitment to skill development and a genuine curiosity for acquiring new knowledge. Preferred Qualifications, Capabilities, and Skills Experience leveraging advanced analytics and AI tools in business transformation. Strong advisory skills with the ability to build deep relationships with senior leaders. Expertise in digital transformation and technology optimization. Proven ability to mentor and develop team members. Excellent storytelling and communication skills. Ability to manage multiple projects and workstreams simultaneously. Demonstrated success in fostering a culture of continuous improvement.
Advance Systems International
Birmingham, Staffordshire
A prominent technology solution provider based in Birmingham seeks a Customer Success Manager dedicated to enhancing client relationships and ensuring service excellence. Responsible for all contractual elements, you will manage client onboarding, track performance metrics, and engage in risk management while improving profitability. Ideal candidates will possess strong service delivery skills, at least 3 years in a similar role, and relevant ITIL certification. Competitive salary and benefits included.
Feb 06, 2026
Full time
A prominent technology solution provider based in Birmingham seeks a Customer Success Manager dedicated to enhancing client relationships and ensuring service excellence. Responsible for all contractual elements, you will manage client onboarding, track performance metrics, and engage in risk management while improving profitability. Ideal candidates will possess strong service delivery skills, at least 3 years in a similar role, and relevant ITIL certification. Competitive salary and benefits included.
The Company Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 340,000 employees as of January 2025. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Cognizant Consulting At Cognizant, our consultants orchestrate the capabilities to truly change the game across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our consulting services elevate the unique abilities and business aspirations of customers and employees and build relationships based on trust and value. Energy & Utilities Consulting Energy & utilities in the UK are going through a transformation journey with the focus on making data-centric Asset Investment decisions, enhanced customer experience (through digital and data enablement), sustainable and reliable infrastructure(green energy driven water treatment, fewer leakages etc.), digitalisation of the aging infrastructure, visualisation of their disparate decision support systems in a single pane of glass and most importantly disruption from innovative technologies entering the marketplace. Cognizant has engagements with multiple energy & utilities clients in the UK where we are helping them being customer obsessed and lead the transformation initiatives to build new offerings, solutions and innovative business models aligned to the market trends and regulatory commitments. Role Overview The OT Architect will lead the design integration and governance of Operational Technology (OT) systems across a modern utilities environment. This role focuses on secure SCADA telemetry and industrial automation platforms ensuring seamless interoperability with enterprise IT ERP and cloud ecosystems. Roles & Responsibilities OT Architecture & Systems Integration Design and maintain end to end OT architectures covering SCADA RTUs/PLCs telemetry historian platforms and field communications. Develop integration patterns between OT systems and enterprise IT/ERP platforms (e.g. SAP Oracle Maximo GIS asset management). Define secure data flows between plant control rooms corporate networks and cloud services. Lead the adoption of IIoT technologies edge computing and modern data architectures for real time operational insight. Cybersecurity & Compliance Embed ISA/IEC 62443 NIS2 and UK CNI security principles into OT designs. Conduct risk assessments threat modelling and architecture reviews across OT environments. Collaborate with cybersecurity teams to implement segmentation zero trust principles and secure remote access for OT assets. SCADA & Utilities Operations Provide architectural leadership for SCADA upgrades control system migrations and telemetry modernization programs. Work closely with control room operations and engineering teams to ensure system reliability availability and regulatory compliance. Support lifecycle planning for OT assets including vendor selection obsolescence management and technology road mapping. Stakeholder Engagement & Technical Leadership Act as a trusted advisor to senior leadership engineering managers and IT/OT program teams. Translate operational requirements into scalable secure and compliant architectures. Lead workshops produce high quality technical documentation and guide delivery partners and system integrators. Support procurement contract reviews and vendor governance for OT and IIoT solutions. Essential skills Utilities Operational Domain Knowledge Understanding of end-to-end business process model in Water and Wastewater treatment operations Understanding of supervisory and control processes Expertise in defining solutions for data acquisitions from operational systems and OT-IT Integration Understanding of operational technology elements (PLCs, RTUs, Data Loggers, SCADA systems, Timeseries historian etc.) and how they help utility operational processes Appreciation of protocols used in process automation - Modbus, OPC UA, OPC DA, MQTT, AMQP etc. Enterprise Asset Management Domain Expertise for Utilities Solution Design and Prototyping Business & technology process mapping, capability maps and value streams Excellent communication skills Desired Skills Expertise in Cloud Technologies preferably Azure Appreciation of IoT Technologies An appreciation of Enterprise Architecture
Feb 06, 2026
Full time
The Company Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 340,000 employees as of January 2025. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Cognizant Consulting At Cognizant, our consultants orchestrate the capabilities to truly change the game across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our consulting services elevate the unique abilities and business aspirations of customers and employees and build relationships based on trust and value. Energy & Utilities Consulting Energy & utilities in the UK are going through a transformation journey with the focus on making data-centric Asset Investment decisions, enhanced customer experience (through digital and data enablement), sustainable and reliable infrastructure(green energy driven water treatment, fewer leakages etc.), digitalisation of the aging infrastructure, visualisation of their disparate decision support systems in a single pane of glass and most importantly disruption from innovative technologies entering the marketplace. Cognizant has engagements with multiple energy & utilities clients in the UK where we are helping them being customer obsessed and lead the transformation initiatives to build new offerings, solutions and innovative business models aligned to the market trends and regulatory commitments. Role Overview The OT Architect will lead the design integration and governance of Operational Technology (OT) systems across a modern utilities environment. This role focuses on secure SCADA telemetry and industrial automation platforms ensuring seamless interoperability with enterprise IT ERP and cloud ecosystems. Roles & Responsibilities OT Architecture & Systems Integration Design and maintain end to end OT architectures covering SCADA RTUs/PLCs telemetry historian platforms and field communications. Develop integration patterns between OT systems and enterprise IT/ERP platforms (e.g. SAP Oracle Maximo GIS asset management). Define secure data flows between plant control rooms corporate networks and cloud services. Lead the adoption of IIoT technologies edge computing and modern data architectures for real time operational insight. Cybersecurity & Compliance Embed ISA/IEC 62443 NIS2 and UK CNI security principles into OT designs. Conduct risk assessments threat modelling and architecture reviews across OT environments. Collaborate with cybersecurity teams to implement segmentation zero trust principles and secure remote access for OT assets. SCADA & Utilities Operations Provide architectural leadership for SCADA upgrades control system migrations and telemetry modernization programs. Work closely with control room operations and engineering teams to ensure system reliability availability and regulatory compliance. Support lifecycle planning for OT assets including vendor selection obsolescence management and technology road mapping. Stakeholder Engagement & Technical Leadership Act as a trusted advisor to senior leadership engineering managers and IT/OT program teams. Translate operational requirements into scalable secure and compliant architectures. Lead workshops produce high quality technical documentation and guide delivery partners and system integrators. Support procurement contract reviews and vendor governance for OT and IIoT solutions. Essential skills Utilities Operational Domain Knowledge Understanding of end-to-end business process model in Water and Wastewater treatment operations Understanding of supervisory and control processes Expertise in defining solutions for data acquisitions from operational systems and OT-IT Integration Understanding of operational technology elements (PLCs, RTUs, Data Loggers, SCADA systems, Timeseries historian etc.) and how they help utility operational processes Appreciation of protocols used in process automation - Modbus, OPC UA, OPC DA, MQTT, AMQP etc. Enterprise Asset Management Domain Expertise for Utilities Solution Design and Prototyping Business & technology process mapping, capability maps and value streams Excellent communication skills Desired Skills Expertise in Cloud Technologies preferably Azure Appreciation of IoT Technologies An appreciation of Enterprise Architecture
Area of Interest: Investment Banking, Markets, and Research Location: London, GB, E14 5HQ Work style: Hybrid Worker Some careers shine brighter than others. If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking a professional to join our team in the role of: Senior Product Manager - Custody This role sits at the intersection of product strategy, data innovation, and client engagement. The successful candidate will shape the next generation of custody data products, leveraging design thinking, analytical insight, and deep understanding of client needs to deliver differentiated, data driven solutions. This is a strategic and hands on role suited to someone who thrives in complex environments, understands the nuances of custody and post trade data, and can translate ideas into actionable product outcomes. As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. In this role you will: Lead the design and development of new custody data products, using design thinking methodologies to identify client pain points and opportunities. Define product vision, roadmap, and success metrics aligned to the broader Securities Services strategy and partner with Technology, Operations, and Data teams to translate business requirements into scalable, high quality solutions. Develop a deep understanding of custody data flows, data models, and data quality considerations across the trade lifecycle whilst using data driven insights to inform product decisions, validate hypotheses, and measure product performance. Engage directly with clients to understand their evolving data strategies, challenges, and future needs and act as a subject matter expert in custody data, representing the bank in client workshops, industry discussions, and strategic forums. Collaborate with global stakeholders across Product, Technology, Operations, Sales, and Legal to drive end to end product delivery and influence senior stakeholders with clear, structured communication and data backed recommendations. To be successful in this role you should meet the following requirements: Proven experience in Custody, Securities Services, or a closely related post trade environment with strong product management or data focused experience, ideally within financial services. Demonstrated ability to work with complex datasets, data models, and analytical tools with expertise in applying design thinking principles to product development. Excellent communication skills, with the ability to simplify complexity and engage senior clients in addition to a strong problem solving mindset with the ability to balance strategic thinking and hands on execution. Experience in data strategy, data architecture, or data driven product roles, with familiarity with emerging data trends in the securities industry (e.g., APIs, cloud data distribution, digital assets, AI/ML use cases). Ability to navigate large, matrixed organisations and influence without direct authority This role is based in London Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a needed that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:
Feb 06, 2026
Full time
Area of Interest: Investment Banking, Markets, and Research Location: London, GB, E14 5HQ Work style: Hybrid Worker Some careers shine brighter than others. If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking a professional to join our team in the role of: Senior Product Manager - Custody This role sits at the intersection of product strategy, data innovation, and client engagement. The successful candidate will shape the next generation of custody data products, leveraging design thinking, analytical insight, and deep understanding of client needs to deliver differentiated, data driven solutions. This is a strategic and hands on role suited to someone who thrives in complex environments, understands the nuances of custody and post trade data, and can translate ideas into actionable product outcomes. As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. In this role you will: Lead the design and development of new custody data products, using design thinking methodologies to identify client pain points and opportunities. Define product vision, roadmap, and success metrics aligned to the broader Securities Services strategy and partner with Technology, Operations, and Data teams to translate business requirements into scalable, high quality solutions. Develop a deep understanding of custody data flows, data models, and data quality considerations across the trade lifecycle whilst using data driven insights to inform product decisions, validate hypotheses, and measure product performance. Engage directly with clients to understand their evolving data strategies, challenges, and future needs and act as a subject matter expert in custody data, representing the bank in client workshops, industry discussions, and strategic forums. Collaborate with global stakeholders across Product, Technology, Operations, Sales, and Legal to drive end to end product delivery and influence senior stakeholders with clear, structured communication and data backed recommendations. To be successful in this role you should meet the following requirements: Proven experience in Custody, Securities Services, or a closely related post trade environment with strong product management or data focused experience, ideally within financial services. Demonstrated ability to work with complex datasets, data models, and analytical tools with expertise in applying design thinking principles to product development. Excellent communication skills, with the ability to simplify complexity and engage senior clients in addition to a strong problem solving mindset with the ability to balance strategic thinking and hands on execution. Experience in data strategy, data architecture, or data driven product roles, with familiarity with emerging data trends in the securities industry (e.g., APIs, cloud data distribution, digital assets, AI/ML use cases). Ability to navigate large, matrixed organisations and influence without direct authority This role is based in London Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a needed that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:
About this role About BlackRock: BlackRock is one of the world's largest and most prominent investment management firms, managing trillions of dollars in assets for institutions, governments, and individuals worldwide. We offer a wide range of investment products and services, including mutual funds, exchange-traded funds (ETFs), and alternative investments, catering to various investor needs and risk appetites. BlackRock has embraced technology in its operations and investment strategies, utilizing advanced analytics, machine learning, and data-driven insights to enhance decision-making processes and optimize portfolio performance. The BlackRock Investment Institute (BII) leverages the firm's expertise and generates proprietary research to provide insights on long-term asset allocation, the global economy, markets, sustainable investing and geopolitics - all to help our clients and portfolio managers navigate financial markets. About this Role: BII is searching for an Administrative Business Partner to support senior members of the team as well as drive key team activities, deliverables and events. The candidate should have significant experience supporting senior management in a fast-paced global financial services firm as well as project management experience. The ideal candidate is enthusiastic, discreet, efficient, detail-oriented, positive and proactive - and manages key stakeholders with tact and purpose. The candidate should be a team player, resourceful, organized, professional and communicative. Key Responsibilities: Manage daily calendars for senior team members, demonstrating flexibility and problem-solving abilities to adjust or prioritize schedules based on last-minute changes. Arrange and reserve conference rooms, catering, audio/video and other services as needed for meetings and conferences. Coordinate travel arrangements and submit expense reports in an efficient manner using Concur. Drive key team activities and events (such as team meetings, strategy sessions, conferences, ordering supplies). Handle tasks proactively and efficiently to ensure seamless coverage for all supported staff. Helping the team manage and drive projects, including ensuring deliverables come in at agreed-upon timelines. Qualifications: 5+ years of administrative experience, preferably at a large global organization in the financial services industry. Strong skills in MS Word, Excel, Outlook, PowerPoint; experience and proficiency working with automated expense tracking, online travel and similar systems. Excellent strategic, interpersonal, communication and organizational skills. Passion for team building, forging connections and fostering firm culture. Strong time management skills; ability to handle multiple concurrent assignments, with a high degree of accuracy, and meet deadlines. Discretion in handling confidential information in all aspects of work. Able and willing to work independently, while seeking guidance when appropriate, in a fast-paced, demanding environment. Bachelor's degree is strongly preferred. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please : BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Feb 06, 2026
Full time
About this role About BlackRock: BlackRock is one of the world's largest and most prominent investment management firms, managing trillions of dollars in assets for institutions, governments, and individuals worldwide. We offer a wide range of investment products and services, including mutual funds, exchange-traded funds (ETFs), and alternative investments, catering to various investor needs and risk appetites. BlackRock has embraced technology in its operations and investment strategies, utilizing advanced analytics, machine learning, and data-driven insights to enhance decision-making processes and optimize portfolio performance. The BlackRock Investment Institute (BII) leverages the firm's expertise and generates proprietary research to provide insights on long-term asset allocation, the global economy, markets, sustainable investing and geopolitics - all to help our clients and portfolio managers navigate financial markets. About this Role: BII is searching for an Administrative Business Partner to support senior members of the team as well as drive key team activities, deliverables and events. The candidate should have significant experience supporting senior management in a fast-paced global financial services firm as well as project management experience. The ideal candidate is enthusiastic, discreet, efficient, detail-oriented, positive and proactive - and manages key stakeholders with tact and purpose. The candidate should be a team player, resourceful, organized, professional and communicative. Key Responsibilities: Manage daily calendars for senior team members, demonstrating flexibility and problem-solving abilities to adjust or prioritize schedules based on last-minute changes. Arrange and reserve conference rooms, catering, audio/video and other services as needed for meetings and conferences. Coordinate travel arrangements and submit expense reports in an efficient manner using Concur. Drive key team activities and events (such as team meetings, strategy sessions, conferences, ordering supplies). Handle tasks proactively and efficiently to ensure seamless coverage for all supported staff. Helping the team manage and drive projects, including ensuring deliverables come in at agreed-upon timelines. Qualifications: 5+ years of administrative experience, preferably at a large global organization in the financial services industry. Strong skills in MS Word, Excel, Outlook, PowerPoint; experience and proficiency working with automated expense tracking, online travel and similar systems. Excellent strategic, interpersonal, communication and organizational skills. Passion for team building, forging connections and fostering firm culture. Strong time management skills; ability to handle multiple concurrent assignments, with a high degree of accuracy, and meet deadlines. Discretion in handling confidential information in all aspects of work. Able and willing to work independently, while seeking guidance when appropriate, in a fast-paced, demanding environment. Bachelor's degree is strongly preferred. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please : BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
We areLegionellaDossier, a pioneering software company based in the Netherlands. At LegionellaDossier, we specialize in innovative solutions for managing and preventing Legionella outbreaks, ensuring safety and compliance for public buildings. Our cutting-edge technology empowers businesses and institutions to monitor, analyze, and mitigate Legionella risks efficiently. Joining our team means becoming part of a dynamic, forward-thinking company dedicated to making a tangible difference in public health and safety. We value creativity, collaboration, and a passion for problem-solving. If you're looking for an opportunity to work on meaningful projects with a talented and driven team, LegionellaDossier is the place for you. Let's shape a safer future together. Position Overview: As a Customer Success Manager, you are customer-centric with a strong commercial mindset. In this role, you will play a critical role in driving customer satisfaction and revenue growth by nurturing relationships with our clients and identifying opportunities for upselling and reselling our water safety solution. Key Responsibilities: Cultivate strong relationships with key clients in the water safety industry, serving as their trusted advisor and advocate within LegionellaDossier. Develop a deep understanding of our water safety solution and effectively communicate its technical features and benefits to clients. Proactively identify opportunities for upselling and reselling our water safety solution to existing clients, leveraging HubSpot (our CRM) to track and manage sales opportunities. Provide ongoing support and guidance to clients, helping them navigate the complexities of water safety regulations and optimize their use of our solution. Monitor client satisfaction and address any concerns or issues in a timely and effective manner, ensuring a high level of customer retention. Track and analyze key metrics related to customer success and revenue generation, providing regular reports to senior management. Proactively explore Upsell/Cross-sell opportunities with our existing customers Proven experience in a similar role within software/SaaS. Strong understanding of customer journey dynamics and the ability to implement strategies for improvement. Demonstrated success in developing and implementing effective customer success programs Experience in determining and measuring KPIs for customer success teams. Proficient in setting up workflows and utilizing customer success automation tools. SaaS industry experience is a must. Excellent communication and interpersonal skills. Methodical mindset with a structured approach to problem-solving. Strong commercial knowledge with a proven ability to upsell and cross-sell products and services. Ability to thrive in a fast-paced and dynamic environment. Sounds good? Our recruitment process is simple: you and we all need to be sure that we're excited to work together for many years to come and make great things happen. For this, our company culture is the most important to us, and we work hard to make sure everyone feels like they can work together well and enjoy their time making all those great things happen. Are you as excited about that prospect as we are? Then apply, let's have a cup of coffee and talk about the future together.
Feb 06, 2026
Full time
We areLegionellaDossier, a pioneering software company based in the Netherlands. At LegionellaDossier, we specialize in innovative solutions for managing and preventing Legionella outbreaks, ensuring safety and compliance for public buildings. Our cutting-edge technology empowers businesses and institutions to monitor, analyze, and mitigate Legionella risks efficiently. Joining our team means becoming part of a dynamic, forward-thinking company dedicated to making a tangible difference in public health and safety. We value creativity, collaboration, and a passion for problem-solving. If you're looking for an opportunity to work on meaningful projects with a talented and driven team, LegionellaDossier is the place for you. Let's shape a safer future together. Position Overview: As a Customer Success Manager, you are customer-centric with a strong commercial mindset. In this role, you will play a critical role in driving customer satisfaction and revenue growth by nurturing relationships with our clients and identifying opportunities for upselling and reselling our water safety solution. Key Responsibilities: Cultivate strong relationships with key clients in the water safety industry, serving as their trusted advisor and advocate within LegionellaDossier. Develop a deep understanding of our water safety solution and effectively communicate its technical features and benefits to clients. Proactively identify opportunities for upselling and reselling our water safety solution to existing clients, leveraging HubSpot (our CRM) to track and manage sales opportunities. Provide ongoing support and guidance to clients, helping them navigate the complexities of water safety regulations and optimize their use of our solution. Monitor client satisfaction and address any concerns or issues in a timely and effective manner, ensuring a high level of customer retention. Track and analyze key metrics related to customer success and revenue generation, providing regular reports to senior management. Proactively explore Upsell/Cross-sell opportunities with our existing customers Proven experience in a similar role within software/SaaS. Strong understanding of customer journey dynamics and the ability to implement strategies for improvement. Demonstrated success in developing and implementing effective customer success programs Experience in determining and measuring KPIs for customer success teams. Proficient in setting up workflows and utilizing customer success automation tools. SaaS industry experience is a must. Excellent communication and interpersonal skills. Methodical mindset with a structured approach to problem-solving. Strong commercial knowledge with a proven ability to upsell and cross-sell products and services. Ability to thrive in a fast-paced and dynamic environment. Sounds good? Our recruitment process is simple: you and we all need to be sure that we're excited to work together for many years to come and make great things happen. For this, our company culture is the most important to us, and we work hard to make sure everyone feels like they can work together well and enjoy their time making all those great things happen. Are you as excited about that prospect as we are? Then apply, let's have a cup of coffee and talk about the future together.
About this role BlackRock is the world's leading asset management firm and Aladdin is the central nervous system for investment professionals to see their whole portfolio, understand risk exposure, and act with precision. It is a $1BN+ technology business that has significant growth aspirations over the next five years. Being a part of BlackRock means being a part of a community of smart, results-oriented people who are pursuing some of the world's most sophisticated financial challenges. And our founder-led culture has maintained its results-oriented feel - we work hard, we work as a team, and we work with purpose. Being a member of Aladdin Product means working with the best in the industry to build innovative products that shape financial markets. Sitting at the intersection of business and technology, the Aladdin Product Management team works closely with developers, researchers, and other stakeholders to innovate, conceptualize, design and pilot new capabilities across the investment lifecycle. As a senior product manager, you will lead the SaaS strategy and execution for Invest, our core operating platform for Private Markets within the Aladdin ecosystem. This role is responsible for defining and delivering the endtoend SaaS product vision for Invest-evolving the platform into a scalable, standardized, cloudnative SaaS operating model. The role sits at the intersection of product strategy, platform transformation, client value, and operational excellence, and requires strong crossfunctional leadership across Product, Engineering, Platform Services, and Commercial teams. As a senior product leader, you will set clear SaaS principles, establish durable product governance, and ensure Invest SaaS scales sustainably while continuing to meet the complex needs of Private Markets clients. You are: A senior product leader with a strong platform and SaaS mindset Comfortable operating in complex, regulated, enterprise environments Able to navigate ambiguity and make clear, durable product decisions A confident communicator who can engage credibly with engineering leaders, clients, and executives Passionate about transforming platforms into modern, scalable operating systems A team player who is energized by working in a fast-paced environment AI-curious and AI-practical: you actively use AI tools to accelerate product discovery, writing, analysis, and experimentation-and you can separate "cool demos" from durable product value We are Builders of preeminent technology solutions that meet the needs of our clients Leaders and innovators in the financial markets technology ecosystem Building AI-enabled product capabilities responsibly-prioritizing measurable outcomes, strong model/data governance, and a high bar for client trust Results oriented & metrics driven Committed to fostering a purpose driven culture and working horizontally to break down silos Skills / Qualifications 6+ years of experience in product management / business analysis / client service that includes building and launching technology in a B2B or B2C market Strong understanding of Enterprise software and cloud operating models Proven experience leading or contributing to a SaaS or largescale platform transformation Strong experience designing and delivering API-driven platforms Demonstrated understanding of how AI and datadriven capabilities can be embedded into enterprise platforms to improve operational efficiency, automation, insight generation, and user experience. Private Markets knowledge is a real plus Strong team player with ability to lead and influence crossfunctional teams Commercial acumen, with ability to prioritize and execute quickly Excellent written and verbal communication skills with the ability to present complex information clearly and concisely Strong analytical and problem-solving skills BA/BS degree in Computer Science, Engineering, Economics, Finance, Mathematics, or equivalent practical experience Primary Responsibilities Own and articulate the core operating platform for Private Markets SaaS product vision and multiyear roadmap Act as a product leader and influencer, able to align stakeholders across Aladdin to drive forward strategic product decisions Demonstrate a deep understanding of business, stakeholder and client needs Establish clear product governance, success metrics, and decision frameworks. Develop, prioritize, and maintain roadmaps for the SaaS program, provide quarterly updates on deliverables and create content for management communications Gather, evaluate & define product requirements and product specifications Develop a strong understanding of competitors and industry trends Mentor and grow product managers operating within the Private Markets SaaS domain. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please : BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Feb 06, 2026
Full time
About this role BlackRock is the world's leading asset management firm and Aladdin is the central nervous system for investment professionals to see their whole portfolio, understand risk exposure, and act with precision. It is a $1BN+ technology business that has significant growth aspirations over the next five years. Being a part of BlackRock means being a part of a community of smart, results-oriented people who are pursuing some of the world's most sophisticated financial challenges. And our founder-led culture has maintained its results-oriented feel - we work hard, we work as a team, and we work with purpose. Being a member of Aladdin Product means working with the best in the industry to build innovative products that shape financial markets. Sitting at the intersection of business and technology, the Aladdin Product Management team works closely with developers, researchers, and other stakeholders to innovate, conceptualize, design and pilot new capabilities across the investment lifecycle. As a senior product manager, you will lead the SaaS strategy and execution for Invest, our core operating platform for Private Markets within the Aladdin ecosystem. This role is responsible for defining and delivering the endtoend SaaS product vision for Invest-evolving the platform into a scalable, standardized, cloudnative SaaS operating model. The role sits at the intersection of product strategy, platform transformation, client value, and operational excellence, and requires strong crossfunctional leadership across Product, Engineering, Platform Services, and Commercial teams. As a senior product leader, you will set clear SaaS principles, establish durable product governance, and ensure Invest SaaS scales sustainably while continuing to meet the complex needs of Private Markets clients. You are: A senior product leader with a strong platform and SaaS mindset Comfortable operating in complex, regulated, enterprise environments Able to navigate ambiguity and make clear, durable product decisions A confident communicator who can engage credibly with engineering leaders, clients, and executives Passionate about transforming platforms into modern, scalable operating systems A team player who is energized by working in a fast-paced environment AI-curious and AI-practical: you actively use AI tools to accelerate product discovery, writing, analysis, and experimentation-and you can separate "cool demos" from durable product value We are Builders of preeminent technology solutions that meet the needs of our clients Leaders and innovators in the financial markets technology ecosystem Building AI-enabled product capabilities responsibly-prioritizing measurable outcomes, strong model/data governance, and a high bar for client trust Results oriented & metrics driven Committed to fostering a purpose driven culture and working horizontally to break down silos Skills / Qualifications 6+ years of experience in product management / business analysis / client service that includes building and launching technology in a B2B or B2C market Strong understanding of Enterprise software and cloud operating models Proven experience leading or contributing to a SaaS or largescale platform transformation Strong experience designing and delivering API-driven platforms Demonstrated understanding of how AI and datadriven capabilities can be embedded into enterprise platforms to improve operational efficiency, automation, insight generation, and user experience. Private Markets knowledge is a real plus Strong team player with ability to lead and influence crossfunctional teams Commercial acumen, with ability to prioritize and execute quickly Excellent written and verbal communication skills with the ability to present complex information clearly and concisely Strong analytical and problem-solving skills BA/BS degree in Computer Science, Engineering, Economics, Finance, Mathematics, or equivalent practical experience Primary Responsibilities Own and articulate the core operating platform for Private Markets SaaS product vision and multiyear roadmap Act as a product leader and influencer, able to align stakeholders across Aladdin to drive forward strategic product decisions Demonstrate a deep understanding of business, stakeholder and client needs Establish clear product governance, success metrics, and decision frameworks. Develop, prioritize, and maintain roadmaps for the SaaS program, provide quarterly updates on deliverables and create content for management communications Gather, evaluate & define product requirements and product specifications Develop a strong understanding of competitors and industry trends Mentor and grow product managers operating within the Private Markets SaaS domain. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please : BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Customer Success Manager - North America Emplifi's unified social media management platform empowers more than 20,000 of the world's leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in happy customers, increased product sales, and improved brand loyalty. About the Customer Success Team The Customer Success team is responsible for onboarding new clients and helping them use our products, so they get maximum value - leading to retention of existing client relationships and revenues at scale. We leverage the largest social media data set and CX management suite in the industry. We continue to challenge the status quo by introducing new innovations and enabling our clients to adopt our technology, helping them to scale their business no matter where they are or what industry they are in. As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor. Job Summary The Customer Success Manager is a crucial ambassador for our clients. With a core focus on sustaining positive client relationships, the CSM plays a central role in customer retention, renewal strategies, product adoption, and identifying expansion opportunities. The CSM will manage contract renewals and some upsells for a defined book of business. A remote role, this person can be based anywhere in North America. What You'll Do Here Client Relationship Management: Serve as the primary point of contact for customers in the assigned named accounts. Build and maintain strong, lasting customer relationships to ensure satisfaction and loyalty. Understand customer objectives and align our services to achieve those goals. Onboarding: Oversee and manage the onboarding process for new clients, ensuring a smooth and timely product adoption. Collaborate with internal teams to expedite service delivery and meet onboarding timelines. Product Adoption: Monitor client usage and product adoption rates. Conduct regular check-ins and offer training sessions to ensure clients are leveraging the platform to its fullest potential. Address any adoption challenges with tailored solutions. Renewal and Retention: Develop strategies to ensure high retention rates and manage the contract renewal process. Predict and address potential churn risks, implementing mitigation strategies as needed. Upselling and Cross-Selling: Recognize and present opportunities for clients to expand their service portfolio based on their evolving needs. Collaborate with the Account Sales Director to ensure smooth transitions for upselling or cross-selling activities. Feedback Loop: Gather client feedback and provide it to the product and service delivery teams to ensure continuous improvement. Act as the client's advocate within the company, ensuring their needs and concerns are addressed. Reporting and Analytics: Use CRM and Gainsight to maintain up-to-date client records, track interactions, and measure success metrics. Provide regular updates to management on client health, renewal forecasts, and potential risks. What You'll Bring to Us Bachelor's degree in Business, Marketing, Communications, or a related field. Minimum of 3-5 years of experience in customer success, account management, or a similar role, preferably within the digital marketing industry. Demonstrated ability to build strong relationships and manage key customer accounts. Proficient understanding of digital marketing services such as social media, content marketing, etc. Strong problem-solving skills and the ability to handle challenging client situations with grace. Proficiency with CRM and customer success tools such as Salesforce, Gainsight, or similar platforms. Excellent verbal and written communication skills. What We Offer International, fast paced and rapidly growing environment Chance to work with the world's biggest brands at the CX tech leader Agile and open-minded culture, with high levels of trust and flexibility Opportunity for professional growth and development Possibility to learn new and cutting-edge technologies, in an environment that encourages new ideas Benefits package including Medical, Dental, Vision & Life Coverage Options Flexible Working Hours Unlimited PTO 12 paid Holidays 2 Paid Community Service Days Company paid STD and LTD 401K 8 weeks paid maternity leave or 4 weeks paid paternity leave; adoption and foster care leave available as well Educational Reimbursement Opportunities Referral Bonus Program Access to an Employee Assistance Program (EAP) Scheduled Company Learning Days and access to additional courses via our online Emplifi Academy There's more as well! Speak with us to find out all the details! At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities. Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are. Learn more about how we protect your personal information during our recruitment process in the Emplifi Recruitment Privacy Statement.
Feb 05, 2026
Full time
Customer Success Manager - North America Emplifi's unified social media management platform empowers more than 20,000 of the world's leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in happy customers, increased product sales, and improved brand loyalty. About the Customer Success Team The Customer Success team is responsible for onboarding new clients and helping them use our products, so they get maximum value - leading to retention of existing client relationships and revenues at scale. We leverage the largest social media data set and CX management suite in the industry. We continue to challenge the status quo by introducing new innovations and enabling our clients to adopt our technology, helping them to scale their business no matter where they are or what industry they are in. As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor. Job Summary The Customer Success Manager is a crucial ambassador for our clients. With a core focus on sustaining positive client relationships, the CSM plays a central role in customer retention, renewal strategies, product adoption, and identifying expansion opportunities. The CSM will manage contract renewals and some upsells for a defined book of business. A remote role, this person can be based anywhere in North America. What You'll Do Here Client Relationship Management: Serve as the primary point of contact for customers in the assigned named accounts. Build and maintain strong, lasting customer relationships to ensure satisfaction and loyalty. Understand customer objectives and align our services to achieve those goals. Onboarding: Oversee and manage the onboarding process for new clients, ensuring a smooth and timely product adoption. Collaborate with internal teams to expedite service delivery and meet onboarding timelines. Product Adoption: Monitor client usage and product adoption rates. Conduct regular check-ins and offer training sessions to ensure clients are leveraging the platform to its fullest potential. Address any adoption challenges with tailored solutions. Renewal and Retention: Develop strategies to ensure high retention rates and manage the contract renewal process. Predict and address potential churn risks, implementing mitigation strategies as needed. Upselling and Cross-Selling: Recognize and present opportunities for clients to expand their service portfolio based on their evolving needs. Collaborate with the Account Sales Director to ensure smooth transitions for upselling or cross-selling activities. Feedback Loop: Gather client feedback and provide it to the product and service delivery teams to ensure continuous improvement. Act as the client's advocate within the company, ensuring their needs and concerns are addressed. Reporting and Analytics: Use CRM and Gainsight to maintain up-to-date client records, track interactions, and measure success metrics. Provide regular updates to management on client health, renewal forecasts, and potential risks. What You'll Bring to Us Bachelor's degree in Business, Marketing, Communications, or a related field. Minimum of 3-5 years of experience in customer success, account management, or a similar role, preferably within the digital marketing industry. Demonstrated ability to build strong relationships and manage key customer accounts. Proficient understanding of digital marketing services such as social media, content marketing, etc. Strong problem-solving skills and the ability to handle challenging client situations with grace. Proficiency with CRM and customer success tools such as Salesforce, Gainsight, or similar platforms. Excellent verbal and written communication skills. What We Offer International, fast paced and rapidly growing environment Chance to work with the world's biggest brands at the CX tech leader Agile and open-minded culture, with high levels of trust and flexibility Opportunity for professional growth and development Possibility to learn new and cutting-edge technologies, in an environment that encourages new ideas Benefits package including Medical, Dental, Vision & Life Coverage Options Flexible Working Hours Unlimited PTO 12 paid Holidays 2 Paid Community Service Days Company paid STD and LTD 401K 8 weeks paid maternity leave or 4 weeks paid paternity leave; adoption and foster care leave available as well Educational Reimbursement Opportunities Referral Bonus Program Access to an Employee Assistance Program (EAP) Scheduled Company Learning Days and access to additional courses via our online Emplifi Academy There's more as well! Speak with us to find out all the details! At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities. Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are. Learn more about how we protect your personal information during our recruitment process in the Emplifi Recruitment Privacy Statement.
Role Summary As Finbourne continues to scale, we are creating a dedicated Customer Success function to complement our existing onboarding, implementation, and customer support teams. This role will play a key part in ensuring customers achieve long term value from the Finbourne platform and grow with us over time. We are hiring a Customer Success Manager to help establish and shape Finbourne's Customer Success capability. This is a new role and an opportunity to influence how Finbourne partners with customers beyond go live, ensuring successful adoption, value realisation, and long term retention. You will act as a trusted advisor to customers, owning the post implementation relationship and working closely with Product, Implementation, and Support teams to deliver an excellent end to end customer experience. Key Responsibilities Customer Relationship & Value Management Own the ongoing relationship with a portfolio of customers post implementation Develop a deep understanding of each customer's business objectives, use cases, and success criteria Drive platform adoption and ensure customers are realising measurable value from Finbourne Act as a strategic partner, helping customers align Finbourne's capabilities to their evolving needs Adoption, Health & Retention Define and monitor customer health metrics, adoption indicators, and risk signals Proactively identify and address risks to customer satisfaction, renewal, or expansion Lead regular customer check ins, reviews, and success planning sessions Own renewals and identify value led expansion opportunities and signals through usage patterns, operational pain points and business outcome Cross Functional Collaboration Work closely with Implementation and Delivery Managers to ensure a smooth transition to BAU Partner with Customer Support to resolve issues efficiently and communicate trends back to the business Provide structured feedback to Product and Engineering based on customer insights and usage patterns Align with Sales on customer expectations, success outcomes, and growth opportunities Building the Customer Success Function Help define Customer Success processes, playbooks, and best practices Contribute to the development of success metrics, reporting, and tooling Act as a voice of the customer internally, helping shape Finbourne's customer centric culture Support the evolution of the function as Finbourne scales Skills and Experience Experience Experience in Customer Success, Account Management, Consulting, or similar client facing roles Background in B2B SaaS, fintech, financial services, or complex enterprise software environments Experience managing long term customer relationships and driving adoption post go live Comfortable working in a fast growing, evolving organisation where processes are still being defined Skills Strong stakeholder management skills, including engagement with senior and technical client contacts Ability to translate complex products into clear value for customers Structured, proactive, and outcome oriented approach to customer management Excellent communication and problem solving skills Collaborative mindset with the confidence to challenge constructively Interest in building and shaping new functions, not just operating within existing ones Just some of our benefits Competitive salary plus performance based bonus. Health & Wellbeing: A competitive health insurance policy that disregards previous medical history. This also includes dental, optical, mental health support and comprehensive cancer cover. Cycle to work scheme and Gym discounts: Buy a bike and cycling accessories out of your pre tax salary and spread the cost over 12 months, as well huge discounts off Hussle, KOBOX and Nuffield Health gyms. Hybrid: We have a mature attitude towards hybrid working. Whether you're a night owl, morning person, parent, carer or simply need flexibility to work a different pattern to the norm, we're committed to helping you be productive and work in a way that is best for you. Professional learning and development: External training and accreditations are supported, as well internal training and development programs. Maternity, paternity and adoption leave: Paid maternity, paternity and adoption leave, which includes 13 weeks full pay for maternity and adoption leave and 6 weeks full pay for paternity leave Holiday: 25 days holiday plus bank holidays About FINBOURNE We are a young, dynamic financial technology company aiming to re engineer the world of investing to make it clearer, faster and more cost effective for everyone. At FINBOURNE, we offer a hugely supportive environment to build a career, with continuous learning and development opportunities. We have a collaborative culture of testing and exploring problems together to find the best evidence based solutions. We respect your independent thought, your intellectual curiosity and your opinion. Our solution is open, API first and developer friendly - a true first for the asset management industry. You can see what our team is busy building on Github. For more information about us please visit our website.
Feb 05, 2026
Full time
Role Summary As Finbourne continues to scale, we are creating a dedicated Customer Success function to complement our existing onboarding, implementation, and customer support teams. This role will play a key part in ensuring customers achieve long term value from the Finbourne platform and grow with us over time. We are hiring a Customer Success Manager to help establish and shape Finbourne's Customer Success capability. This is a new role and an opportunity to influence how Finbourne partners with customers beyond go live, ensuring successful adoption, value realisation, and long term retention. You will act as a trusted advisor to customers, owning the post implementation relationship and working closely with Product, Implementation, and Support teams to deliver an excellent end to end customer experience. Key Responsibilities Customer Relationship & Value Management Own the ongoing relationship with a portfolio of customers post implementation Develop a deep understanding of each customer's business objectives, use cases, and success criteria Drive platform adoption and ensure customers are realising measurable value from Finbourne Act as a strategic partner, helping customers align Finbourne's capabilities to their evolving needs Adoption, Health & Retention Define and monitor customer health metrics, adoption indicators, and risk signals Proactively identify and address risks to customer satisfaction, renewal, or expansion Lead regular customer check ins, reviews, and success planning sessions Own renewals and identify value led expansion opportunities and signals through usage patterns, operational pain points and business outcome Cross Functional Collaboration Work closely with Implementation and Delivery Managers to ensure a smooth transition to BAU Partner with Customer Support to resolve issues efficiently and communicate trends back to the business Provide structured feedback to Product and Engineering based on customer insights and usage patterns Align with Sales on customer expectations, success outcomes, and growth opportunities Building the Customer Success Function Help define Customer Success processes, playbooks, and best practices Contribute to the development of success metrics, reporting, and tooling Act as a voice of the customer internally, helping shape Finbourne's customer centric culture Support the evolution of the function as Finbourne scales Skills and Experience Experience Experience in Customer Success, Account Management, Consulting, or similar client facing roles Background in B2B SaaS, fintech, financial services, or complex enterprise software environments Experience managing long term customer relationships and driving adoption post go live Comfortable working in a fast growing, evolving organisation where processes are still being defined Skills Strong stakeholder management skills, including engagement with senior and technical client contacts Ability to translate complex products into clear value for customers Structured, proactive, and outcome oriented approach to customer management Excellent communication and problem solving skills Collaborative mindset with the confidence to challenge constructively Interest in building and shaping new functions, not just operating within existing ones Just some of our benefits Competitive salary plus performance based bonus. Health & Wellbeing: A competitive health insurance policy that disregards previous medical history. This also includes dental, optical, mental health support and comprehensive cancer cover. Cycle to work scheme and Gym discounts: Buy a bike and cycling accessories out of your pre tax salary and spread the cost over 12 months, as well huge discounts off Hussle, KOBOX and Nuffield Health gyms. Hybrid: We have a mature attitude towards hybrid working. Whether you're a night owl, morning person, parent, carer or simply need flexibility to work a different pattern to the norm, we're committed to helping you be productive and work in a way that is best for you. Professional learning and development: External training and accreditations are supported, as well internal training and development programs. Maternity, paternity and adoption leave: Paid maternity, paternity and adoption leave, which includes 13 weeks full pay for maternity and adoption leave and 6 weeks full pay for paternity leave Holiday: 25 days holiday plus bank holidays About FINBOURNE We are a young, dynamic financial technology company aiming to re engineer the world of investing to make it clearer, faster and more cost effective for everyone. At FINBOURNE, we offer a hugely supportive environment to build a career, with continuous learning and development opportunities. We have a collaborative culture of testing and exploring problems together to find the best evidence based solutions. We respect your independent thought, your intellectual curiosity and your opinion. Our solution is open, API first and developer friendly - a true first for the asset management industry. You can see what our team is busy building on Github. For more information about us please visit our website.
Do you have a background in medical device marketing, product management or sales, and love a fast-paced environment? You'll be joining a high-performing medical device marketing team that strives for excellence every day! The company is a specialised medical device marketing agency, based in London, UK and Boston, US, that believes that the only way to deliver exceptional work is by investing in its team (through external training events and two days a month of learning time) and fostering an exceptional company culture. Additional benefits include hybrid working and private healthcare. This is a critical role, and the successful candidate will manage and maintain high-quality, long-term relationships with key clients, acting as their primary point of contact. As a Marketing Manager, you ll need to understand all the services Podymos offers and become an expert in your clients technology and medical area so you can be a true resource and guide them toward activities that drive their business goals. Responsibilities in this role include: Managing client projects from start to finish ensuring they are delivered in the most efficient manner, always maintaining high standards. This includes creating client content and running every part of video shoots, amongst other things. Managing estimates for new client projects, through collaboration with the internal team. Weekly reporting to clients and internal team. Ensuring all internal platforms are maintained. Ensuring you keep up to date with new advances in your clients therapeutic areas by liaising with team members and completing your own research. Providing support to other team members as necessary to ensure other Podymos client projects are delivered on time. Desired traits & experience: The successful candidate needs to fit in seamlessly with our company culture. The following traits and experience will be important for this role: Two years of agency experience in healthcare, or have a background in medical device marketing, product management or sales. Excellent project management skills (proficiency in software like , Wrike or another desired). Strong understanding of the medical device / pharmaceutical or life sciences industry Excellent people management skills. Results focused. Passion for learning. A positive outlook. A can do, problem solving attitude. Great team player. Location: Hybrid 2 days per week in London office Benefits: Private healthcare. Government pension scheme. Dedicated learning time. The company are focused on continuous learning within their team and have up to 2 days per month dedicated to this. About our client The team is expanding to keep up with a rapidly growing client base while maintaining the exceptional quality and service they re known for. The company focuses on downstream marketing, including brand and message creation and distribution across traditional and digital channels to increase awareness of clients technologies among healthcare professionals and patients.
Feb 05, 2026
Full time
Do you have a background in medical device marketing, product management or sales, and love a fast-paced environment? You'll be joining a high-performing medical device marketing team that strives for excellence every day! The company is a specialised medical device marketing agency, based in London, UK and Boston, US, that believes that the only way to deliver exceptional work is by investing in its team (through external training events and two days a month of learning time) and fostering an exceptional company culture. Additional benefits include hybrid working and private healthcare. This is a critical role, and the successful candidate will manage and maintain high-quality, long-term relationships with key clients, acting as their primary point of contact. As a Marketing Manager, you ll need to understand all the services Podymos offers and become an expert in your clients technology and medical area so you can be a true resource and guide them toward activities that drive their business goals. Responsibilities in this role include: Managing client projects from start to finish ensuring they are delivered in the most efficient manner, always maintaining high standards. This includes creating client content and running every part of video shoots, amongst other things. Managing estimates for new client projects, through collaboration with the internal team. Weekly reporting to clients and internal team. Ensuring all internal platforms are maintained. Ensuring you keep up to date with new advances in your clients therapeutic areas by liaising with team members and completing your own research. Providing support to other team members as necessary to ensure other Podymos client projects are delivered on time. Desired traits & experience: The successful candidate needs to fit in seamlessly with our company culture. The following traits and experience will be important for this role: Two years of agency experience in healthcare, or have a background in medical device marketing, product management or sales. Excellent project management skills (proficiency in software like , Wrike or another desired). Strong understanding of the medical device / pharmaceutical or life sciences industry Excellent people management skills. Results focused. Passion for learning. A positive outlook. A can do, problem solving attitude. Great team player. Location: Hybrid 2 days per week in London office Benefits: Private healthcare. Government pension scheme. Dedicated learning time. The company are focused on continuous learning within their team and have up to 2 days per month dedicated to this. About our client The team is expanding to keep up with a rapidly growing client base while maintaining the exceptional quality and service they re known for. The company focuses on downstream marketing, including brand and message creation and distribution across traditional and digital channels to increase awareness of clients technologies among healthcare professionals and patients.
Location: Aberdeen, Belfast, Birmingham, Bristol, Cambridge, Cardiff, Edinburgh, Gatwick, Glasgow, Guernsey, Ipswich, Isle of Man, Jersey, Leeds, Liverpool, London, Manchester, Milton Keynes, Newcastle, Nottingham, Port Talbot, Reading, Southampton, St Albans Connect to your Industry Deloitte has a thriving and growing Microsoft Technology Services Practice, and we want talented and energetic Dynamics Solution Developers to join our firm and grow with us. You will be a part of a team helping international organisations and iconic brands transform their core business capabilities. Whether you're working with clients on MSFT Dynamics alone or as part of a team delivering wider enterprise transformation, your expertise and collaboration with colleagues, will help clients achieve their outcomes for CRM. Your role as a Dynamics Developer is a key member of the technology team responsible for designing, developing, customising, and maintaining our clients MS Dynamics software solutions. This role involves expertise in coding, integration, and technical problem-solving to deliver robust and efficient Dynamics implementations. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity 1. Solution Design and Development: Collaborate with functional consultants and business analysts to understand system requirements and design specifications. Design, develop, configure and customise Dynamics modules, components, and features to meet business needs. Implement Dynamics solutions using appropriate development tools and language; write efficient and maintainable code using languages such as C#, .NET, JavaScript, HTML, and SQL. Customise entities, forms, fields, workflows, business rules, and other Dynamics components to align with client requirements. Develop client-side scripts, plugins, and integrations to extend Dynamics functionality. Identify opportunities for process optimisation, performance enhancement, and innovation in Dynamics development. 2. Integration and Data Migration: Design and implement data integration solutions between Microsoft Dynamics and other systems using APIs, connectors, and middleware. Perform data migration and transformation tasks to ensure smooth data transition into Dynamics applications. Comfortable leveraging Dynamics 365's analytics capabilities to gain insights into customer behaviour, trends, and customer satisfaction. This includes using Power BI for data visualisation and analysis. 3. Documentation, Testing and Debugging: Conduct unit testing and participate in integration testing to validate the functionality and performance of developed components. Debug and troubleshoot issues, identifying root causes and implementing effective solutions. Create technical documentation, including design documents, coding standards, and user guides. Use version control systems to manage and track changes to source code and configurations. Connect to your skills and professional experience All applicants must hold or be eligible to apply for UK Security clearance Functional/Technical Required foundational skills and experience Proven experience as a Dynamics Developer, including customization, integration, and coding. Experience in web development technologies like HTML, CSS, and ASP.NET. Knowledge of programming languages such as C#, JavaScript, and SQL. Relevant certifications in Microsoft Dynamics development (e.g. Microsoft Certified: Power Platform Developer Associate). Experience with Dynamics 365 SDK, plugins, custom workflows, and extensions. Knowledge of the Power Platform (Power Apps, Power Automate, Power BI) to extend and enhance Dynamics 365 capabilities. Understanding of data integration techniques and tools. Experience in modern CI/CD methodologies and pipeline tools (Azure DevOps, etc). Familiarity with REST APIs, SOAP web services, and integration techniques. Strong problem-solving skills and attention to detail. Excellent communication and teamwork abilities. Desirable Dynamics specific skills and experience Relevant experience in either Consulting or one of the following industries: Financial Services, Public Sector (awareness of GDS standards), Energy, Resources and Industry, Consumer Goods, Retail, Manufacturing, Life Sciences, Telecoms, Media, Technology. Experience of developing and deploying custom solutions using Dynamics 365. Ability to Debug and troubleshoot Dynamics 365 applications. Full stack developer with Dynamics and front end development experience. Proven track record of designing & building usable and engaging digital experiences, demonstrating the ability to balance the need for effective business process and rich & accessible customer experiences. Experience using prototyping and development tools (e.g. Adobe Creative Cloud applications, Sketch, Invision, etc). Understanding of modern enterprise web content management systems, including implementation, maintenance and ongoing development. In depth understanding of the digital user interface -information architecture, interaction design, functionality and usability (including user research and user testing). Expert knowledge of web standards and web accessibility requirements, e.g. W3C recommendations. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Engineering, AI and Data We lead transformation at the heart of our clients; re-engineering the core of our clients' organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "Coming to Deloitte offered me the rare and valuable opportunity to really make a difference in the world, whilst at the same time develop my professional capabilities. Everyday, I work with varied communities of people who are dedicated, knowledgeable and focused on delivering the best for our clients." - Jordan, Technology & Transformation Our hybrid working policy You'll be based in one of UK locations with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you . click apply for full job details
Feb 05, 2026
Full time
Location: Aberdeen, Belfast, Birmingham, Bristol, Cambridge, Cardiff, Edinburgh, Gatwick, Glasgow, Guernsey, Ipswich, Isle of Man, Jersey, Leeds, Liverpool, London, Manchester, Milton Keynes, Newcastle, Nottingham, Port Talbot, Reading, Southampton, St Albans Connect to your Industry Deloitte has a thriving and growing Microsoft Technology Services Practice, and we want talented and energetic Dynamics Solution Developers to join our firm and grow with us. You will be a part of a team helping international organisations and iconic brands transform their core business capabilities. Whether you're working with clients on MSFT Dynamics alone or as part of a team delivering wider enterprise transformation, your expertise and collaboration with colleagues, will help clients achieve their outcomes for CRM. Your role as a Dynamics Developer is a key member of the technology team responsible for designing, developing, customising, and maintaining our clients MS Dynamics software solutions. This role involves expertise in coding, integration, and technical problem-solving to deliver robust and efficient Dynamics implementations. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity 1. Solution Design and Development: Collaborate with functional consultants and business analysts to understand system requirements and design specifications. Design, develop, configure and customise Dynamics modules, components, and features to meet business needs. Implement Dynamics solutions using appropriate development tools and language; write efficient and maintainable code using languages such as C#, .NET, JavaScript, HTML, and SQL. Customise entities, forms, fields, workflows, business rules, and other Dynamics components to align with client requirements. Develop client-side scripts, plugins, and integrations to extend Dynamics functionality. Identify opportunities for process optimisation, performance enhancement, and innovation in Dynamics development. 2. Integration and Data Migration: Design and implement data integration solutions between Microsoft Dynamics and other systems using APIs, connectors, and middleware. Perform data migration and transformation tasks to ensure smooth data transition into Dynamics applications. Comfortable leveraging Dynamics 365's analytics capabilities to gain insights into customer behaviour, trends, and customer satisfaction. This includes using Power BI for data visualisation and analysis. 3. Documentation, Testing and Debugging: Conduct unit testing and participate in integration testing to validate the functionality and performance of developed components. Debug and troubleshoot issues, identifying root causes and implementing effective solutions. Create technical documentation, including design documents, coding standards, and user guides. Use version control systems to manage and track changes to source code and configurations. Connect to your skills and professional experience All applicants must hold or be eligible to apply for UK Security clearance Functional/Technical Required foundational skills and experience Proven experience as a Dynamics Developer, including customization, integration, and coding. Experience in web development technologies like HTML, CSS, and ASP.NET. Knowledge of programming languages such as C#, JavaScript, and SQL. Relevant certifications in Microsoft Dynamics development (e.g. Microsoft Certified: Power Platform Developer Associate). Experience with Dynamics 365 SDK, plugins, custom workflows, and extensions. Knowledge of the Power Platform (Power Apps, Power Automate, Power BI) to extend and enhance Dynamics 365 capabilities. Understanding of data integration techniques and tools. Experience in modern CI/CD methodologies and pipeline tools (Azure DevOps, etc). Familiarity with REST APIs, SOAP web services, and integration techniques. Strong problem-solving skills and attention to detail. Excellent communication and teamwork abilities. Desirable Dynamics specific skills and experience Relevant experience in either Consulting or one of the following industries: Financial Services, Public Sector (awareness of GDS standards), Energy, Resources and Industry, Consumer Goods, Retail, Manufacturing, Life Sciences, Telecoms, Media, Technology. Experience of developing and deploying custom solutions using Dynamics 365. Ability to Debug and troubleshoot Dynamics 365 applications. Full stack developer with Dynamics and front end development experience. Proven track record of designing & building usable and engaging digital experiences, demonstrating the ability to balance the need for effective business process and rich & accessible customer experiences. Experience using prototyping and development tools (e.g. Adobe Creative Cloud applications, Sketch, Invision, etc). Understanding of modern enterprise web content management systems, including implementation, maintenance and ongoing development. In depth understanding of the digital user interface -information architecture, interaction design, functionality and usability (including user research and user testing). Expert knowledge of web standards and web accessibility requirements, e.g. W3C recommendations. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Engineering, AI and Data We lead transformation at the heart of our clients; re-engineering the core of our clients' organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "Coming to Deloitte offered me the rare and valuable opportunity to really make a difference in the world, whilst at the same time develop my professional capabilities. Everyday, I work with varied communities of people who are dedicated, knowledgeable and focused on delivering the best for our clients." - Jordan, Technology & Transformation Our hybrid working policy You'll be based in one of UK locations with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you . click apply for full job details
About this role About BlackRock: BlackRock is a global asset manager and technology provider dedicated to helping more and more people experience financial well-being. Our culture is built on collaboration, innovation, and a relentless focus on performance. We strive to make a positive impact in the communities where we operate and empower our employees to thrive. About the Role: We're looking for a strategic and forward-thinking player-coach to run our EMEA analyst, intern and apprentice development programs. As EMEA lead, you'll shape and lead the strategy for helping our new analysts, interns and apprentices learn, grow, and feel connected at BlackRock. This program is in the middle of an exciting transformation-with your creativity and drive, you can help turn it into a world-class experience that sets analysts up for success from day one and supports them as they build their careers here. You'll work with colleagues around the world to create and execute a world-class experience, and you'll partner with leaders across the business to build business-specific and technical skills programming aligned to BlackRock's strategy. You will work to ensure regional nuances are incorporated into the design and will oversee the execution of the local intern and 2-year analyst program. Responsibilities Lead and execute BlackRock's EMEA analyst, intern and apprentice programs - including orientation, core professional development offerings, cohort-building, and manager enablement. Manage a regional team as they execute the programs while setting a high bar to continuously elevate program design and delivery. Act as a strategic thought partner in designing global program content. Build strong collaborative partnerships across internal teams to design and deliver a robust and seamless onboarding journey, including pre-start communications, travel, accommodation, visa processes etc., with the participant and stakeholder experience at the center Collaborate with global colleagues and people managers to ensure a high-quality professional development experience for analysts and interns. Liaise with business stakeholders to ensure programs align with business and regional needs. Support the development of strong feedback loops, and analyze program data, to drive informed and impactful communications with key stakeholders and evolve the program as needed Drive a strong culture of learning and emotional ownership across intern and analyst classes, implementing ideas that increase attendance and engagement across program offerings. Assist with the design and implementation of business-specific, skill-development offerings where needed, in partnership with business leaders and HRBPs. Maintain vendor partnerships, including contracting, budget negotiations and engagement; create and manage EMEA budget. Facilitate development sessions and host local orientation experiences. Qualifications Minimum of 5 years of experience in learning and development, with proven track record of managing global, high volume, early careers programming. Experience leading large-scale development programs in fast-paced, global organizations Strong skills with PowerPoint, Word, and Excel, especially interpreting data and creating effective presentations for senior audiences Excellent verbal and written communication abilities with great attention to detail Proven ability to manage multiple tasks, set priorities, and adapt in a fast-changing environment Works well in virtual teams and collaborates effectively across different stakeholders and regions Quick to learn, self-driven, and able to work independently Flexible and adaptable when facing uncertainty or change Experience in designing learning content and managing programs Strong strategic thinker and planner Keen to use AI tools in everyday work Why BlackRock At BlackRock, we are passionate about performance and innovation. We believe in fostering an inclusive culture where every employee can thrive. As a Learning Lead, you will have the opportunity to make a significant impact on our organization and help shape the future of our workforce. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please : BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Feb 05, 2026
Full time
About this role About BlackRock: BlackRock is a global asset manager and technology provider dedicated to helping more and more people experience financial well-being. Our culture is built on collaboration, innovation, and a relentless focus on performance. We strive to make a positive impact in the communities where we operate and empower our employees to thrive. About the Role: We're looking for a strategic and forward-thinking player-coach to run our EMEA analyst, intern and apprentice development programs. As EMEA lead, you'll shape and lead the strategy for helping our new analysts, interns and apprentices learn, grow, and feel connected at BlackRock. This program is in the middle of an exciting transformation-with your creativity and drive, you can help turn it into a world-class experience that sets analysts up for success from day one and supports them as they build their careers here. You'll work with colleagues around the world to create and execute a world-class experience, and you'll partner with leaders across the business to build business-specific and technical skills programming aligned to BlackRock's strategy. You will work to ensure regional nuances are incorporated into the design and will oversee the execution of the local intern and 2-year analyst program. Responsibilities Lead and execute BlackRock's EMEA analyst, intern and apprentice programs - including orientation, core professional development offerings, cohort-building, and manager enablement. Manage a regional team as they execute the programs while setting a high bar to continuously elevate program design and delivery. Act as a strategic thought partner in designing global program content. Build strong collaborative partnerships across internal teams to design and deliver a robust and seamless onboarding journey, including pre-start communications, travel, accommodation, visa processes etc., with the participant and stakeholder experience at the center Collaborate with global colleagues and people managers to ensure a high-quality professional development experience for analysts and interns. Liaise with business stakeholders to ensure programs align with business and regional needs. Support the development of strong feedback loops, and analyze program data, to drive informed and impactful communications with key stakeholders and evolve the program as needed Drive a strong culture of learning and emotional ownership across intern and analyst classes, implementing ideas that increase attendance and engagement across program offerings. Assist with the design and implementation of business-specific, skill-development offerings where needed, in partnership with business leaders and HRBPs. Maintain vendor partnerships, including contracting, budget negotiations and engagement; create and manage EMEA budget. Facilitate development sessions and host local orientation experiences. Qualifications Minimum of 5 years of experience in learning and development, with proven track record of managing global, high volume, early careers programming. Experience leading large-scale development programs in fast-paced, global organizations Strong skills with PowerPoint, Word, and Excel, especially interpreting data and creating effective presentations for senior audiences Excellent verbal and written communication abilities with great attention to detail Proven ability to manage multiple tasks, set priorities, and adapt in a fast-changing environment Works well in virtual teams and collaborates effectively across different stakeholders and regions Quick to learn, self-driven, and able to work independently Flexible and adaptable when facing uncertainty or change Experience in designing learning content and managing programs Strong strategic thinker and planner Keen to use AI tools in everyday work Why BlackRock At BlackRock, we are passionate about performance and innovation. We believe in fostering an inclusive culture where every employee can thrive. As a Learning Lead, you will have the opportunity to make a significant impact on our organization and help shape the future of our workforce. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please : BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Rail Electrical Design Apprentice Location: Point 3, Haywood Road, Warwick Qualification: Level 3, Rail Engineering Design Technician Starting Salary: 17,500 Ref No: 2016 When you join one of Telent's Apprenticeship Programmes you will be working as part of a company that effects the everyday lives of people across the UK and Ireland. With our diverse portfolio of projects and areas of specialities, we offer a range of apprenticeships to suit different types of learners. You will have the opportunity to grow, develop and learn from professionals whilst building your career with Telent and gaining industry leading qualifications. We rely on our Early Careers Talent to become our leaders of the future, so its vitally important for us to find the individuals with passion and potential to achieve together. Join Telent and be part of something bigger. As part of a growing team this is a great opportunity for an Electrical Design Engineer Apprentice to work on a major UK-wide Rail Projects, where full training and mentorship is provided. Supporting Electrical Design Engineers, you will assist in the electrical design of safety critical infrastructure utilised on the railway. The successful candidate will be based in our Warwick HQ with occasional UK travel to assist site surveys on railway infrastructure. What you'll do: Reporting to the Design Contractor's Responsible Engineer, you will assist Electrical Design Engineers with electrical designs for telecoms related rail and highways infrastructure projects. Working across a variety of customers including Network Rail, Transport for London and Network Rail High Speed. While working with the team, you will progress your skills and knowledge to support your personal development in the career path. Develop a solid understanding of the projects we are delivering and learn how Electrical Power systems for telecoms equipment are designed, used and developed. Learn how to produce detailed design using Design Tools such as AutoCAD. Gain an understanding of Network Rail design requirements, Network Rail Standards and British Standards for Electrical Power and Wiring systems. To assist the Design Team with the delivery of key projects and working towards deadlines. Escalate design issues where necessary and help manage the mitigation of risks. To understand and adhere to the Health & Safety requirements of the UK rail infrastructure. How to interface with other operational engineering departments. Produce and support with the production of technical reports. Assisting with the survey and design of Low Voltage electrical systems (up to 1000v A.C.), DC systems and battery backup power systems for implementation onto UK transportation infrastructure. Undertaking site surveys across the UK railway network and producing survey reports which detail the information gathered from site. Support and produce electrical designs which include: Producing electrical schematics and wiring diagrams in AutoCAD software Producing electrical load analysis and calculations of DC power and AC power systems using calculation software. Battery system design for backup power supplies. Undertaking risk assessments. Producing written details design reports. Supporting the production of material and equipment lists based on designs so they can be built. Who you are & what to prepare for: We don't require individuals with experience as we will provide full training in all aspects of the role from how to use tools or software. We are looking for candidates with the right attitude, commitment, and desire to learn. You will get a mobile phone and a laptop as part of the role Although supported throughout the programme by us at Telent you will need to take ownership of your tasks and personal development The ideal candidate will have strong attention to detail, planning and organisation skills with the ability to use their initiative. A positive attitude to their work and career development is essential. The requirements: 5 minimum of 5 GCSEs grades 9 to 4. Specifically, in Maths, English and Science or an IT related subject (A to C). A-Level or equivalent in Maths, Engineering or STEM related subject. Desirable but not essential. Must be eligible to work in the UK. Must be over the age of 18 by September 2026. Full UK Driving Licence Must be able to pass a pre-employment Drugs and Alcohol test (a safety requirement of working on/for UK Railways). Be able to pass BPSS clearance. Programme Specifics: This apprenticeship is typically 36 months in duration. Starting salary of 17,500 which will increase throughout the duration of the programme. The qualification you gain will be Rail Engineering Design Technician Our chosen training provider National Training Academy for Rail will support you in obtaining your qualification Predominantly office based at home but with frequent visits to our Warwick site and out on client sites. On completion of your apprenticeship, we hope to offer you a full-time position with Telent where you can continue to pursue your career. You will be mentored by colleagues, supervisors, managers and tutors throughout the programme. What we offer: A career at Telent can span sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell five days each year Company pension scheme A range of family friendly policies Training, development, guidance throughout your apprenticeship Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme About Telent Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK's critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You'll be part of a team of more than 2,500 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed
Feb 05, 2026
Full time
Rail Electrical Design Apprentice Location: Point 3, Haywood Road, Warwick Qualification: Level 3, Rail Engineering Design Technician Starting Salary: 17,500 Ref No: 2016 When you join one of Telent's Apprenticeship Programmes you will be working as part of a company that effects the everyday lives of people across the UK and Ireland. With our diverse portfolio of projects and areas of specialities, we offer a range of apprenticeships to suit different types of learners. You will have the opportunity to grow, develop and learn from professionals whilst building your career with Telent and gaining industry leading qualifications. We rely on our Early Careers Talent to become our leaders of the future, so its vitally important for us to find the individuals with passion and potential to achieve together. Join Telent and be part of something bigger. As part of a growing team this is a great opportunity for an Electrical Design Engineer Apprentice to work on a major UK-wide Rail Projects, where full training and mentorship is provided. Supporting Electrical Design Engineers, you will assist in the electrical design of safety critical infrastructure utilised on the railway. The successful candidate will be based in our Warwick HQ with occasional UK travel to assist site surveys on railway infrastructure. What you'll do: Reporting to the Design Contractor's Responsible Engineer, you will assist Electrical Design Engineers with electrical designs for telecoms related rail and highways infrastructure projects. Working across a variety of customers including Network Rail, Transport for London and Network Rail High Speed. While working with the team, you will progress your skills and knowledge to support your personal development in the career path. Develop a solid understanding of the projects we are delivering and learn how Electrical Power systems for telecoms equipment are designed, used and developed. Learn how to produce detailed design using Design Tools such as AutoCAD. Gain an understanding of Network Rail design requirements, Network Rail Standards and British Standards for Electrical Power and Wiring systems. To assist the Design Team with the delivery of key projects and working towards deadlines. Escalate design issues where necessary and help manage the mitigation of risks. To understand and adhere to the Health & Safety requirements of the UK rail infrastructure. How to interface with other operational engineering departments. Produce and support with the production of technical reports. Assisting with the survey and design of Low Voltage electrical systems (up to 1000v A.C.), DC systems and battery backup power systems for implementation onto UK transportation infrastructure. Undertaking site surveys across the UK railway network and producing survey reports which detail the information gathered from site. Support and produce electrical designs which include: Producing electrical schematics and wiring diagrams in AutoCAD software Producing electrical load analysis and calculations of DC power and AC power systems using calculation software. Battery system design for backup power supplies. Undertaking risk assessments. Producing written details design reports. Supporting the production of material and equipment lists based on designs so they can be built. Who you are & what to prepare for: We don't require individuals with experience as we will provide full training in all aspects of the role from how to use tools or software. We are looking for candidates with the right attitude, commitment, and desire to learn. You will get a mobile phone and a laptop as part of the role Although supported throughout the programme by us at Telent you will need to take ownership of your tasks and personal development The ideal candidate will have strong attention to detail, planning and organisation skills with the ability to use their initiative. A positive attitude to their work and career development is essential. The requirements: 5 minimum of 5 GCSEs grades 9 to 4. Specifically, in Maths, English and Science or an IT related subject (A to C). A-Level or equivalent in Maths, Engineering or STEM related subject. Desirable but not essential. Must be eligible to work in the UK. Must be over the age of 18 by September 2026. Full UK Driving Licence Must be able to pass a pre-employment Drugs and Alcohol test (a safety requirement of working on/for UK Railways). Be able to pass BPSS clearance. Programme Specifics: This apprenticeship is typically 36 months in duration. Starting salary of 17,500 which will increase throughout the duration of the programme. The qualification you gain will be Rail Engineering Design Technician Our chosen training provider National Training Academy for Rail will support you in obtaining your qualification Predominantly office based at home but with frequent visits to our Warwick site and out on client sites. On completion of your apprenticeship, we hope to offer you a full-time position with Telent where you can continue to pursue your career. You will be mentored by colleagues, supervisors, managers and tutors throughout the programme. What we offer: A career at Telent can span sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell five days each year Company pension scheme A range of family friendly policies Training, development, guidance throughout your apprenticeship Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme About Telent Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK's critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You'll be part of a team of more than 2,500 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed
