At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team. Role Overview At Signal, delivering outstanding managed services is at the heart of what we do. As a Project Manager, you will be the key link between our clients and internal teams-ensuring projects are delivered efficiently, profitably, and to the highest quality standards.You will manage multiple projects end to end, translating client needs into actionable plans, maintaining financial control, and building trusted client relationships that foster organic growth. This role also plays an important part in evolving our services through continuous learning and process improvement.Your work will directly contribute to Signal's reputation for exceptional service delivery and strong client partnerships. Key Responsibilities Outstanding Service Delivery Manage multiple client projects from briefing through to delivery, ensuring quality, accuracy, and timeliness. Translates customer data into technical requirements and data briefs. Works with developers to deliver personalized, data-driven communications. Has a strong understanding of data flows, segmentation logic, templates, and personalization rules. Bridges the gap between client teams, technical teams, and project timelines. Act as the main day-to-day contact for clients, providing clear and proactive communication at all stages. Create, quotes, and briefs, and manage scope changes effectively-including negotiation of costs and timelines. Collaborate with internal teams to deliver solutions that meet client expectations and Signal's quality standards. Lead the response to any quality issues, ensuring prompt resolution, documentation, and communication. Job Profitability Prepare accurate quotes and manage all financial aspects of your projects, including forecasting, invoicing, cost tracking, and time capture. Monitor job performance to ensure profitability targets are met, taking corrective action where required. Manage revenue recognition, billing plans, and supplier invoices in a timely and accurate manner. Client Growth Build strong and positive relationships with client teams, ensuring trust and satisfaction. Deliver to agreed KPIs and SLAs, supporting reviews and providing insights for future campaigns. Identify new opportunities within existing projects and share with internal teams to support growth. Contribute to client meetings, pitches, and tenders as required. Share learnings and best practices across Signal's teams to strengthen overall service delivery. Evolution of Services Follow and promote Signal's processes and standards, seeking ways to improve effectiveness and efficiency. Embrace new tools, systems, and methodologies, and share knowledge across teams. Stay informed of industry best practices and apply them to enhance our delivery approach. Your Profile 5 years experience in project management, ideally within data marketing, communications, or managed service environments. Strong client-facing skills with the ability to build trusted, long-term relationships. Commercially astute with solid understanding of financial management across projects. Excellent organizational and negotiation skills, with the ability to balance multiple priorities and deadlines. A proactive problem-solver who thrives in a fast-paced, collaborative environment. Commitment to continuous improvement and professional development. Working knowledge of project management tools and methodologies; familiarity with ISO or similar frameworks is a plus. Success in this role means You'll deliver exceptional client experiences, meet financial and operational goals, and actively contribute to the growth and evolution of Signal's services. are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates everyone's unique perspective. Use of AI in Hiring As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.
Jan 30, 2026
Full time
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team. Role Overview At Signal, delivering outstanding managed services is at the heart of what we do. As a Project Manager, you will be the key link between our clients and internal teams-ensuring projects are delivered efficiently, profitably, and to the highest quality standards.You will manage multiple projects end to end, translating client needs into actionable plans, maintaining financial control, and building trusted client relationships that foster organic growth. This role also plays an important part in evolving our services through continuous learning and process improvement.Your work will directly contribute to Signal's reputation for exceptional service delivery and strong client partnerships. Key Responsibilities Outstanding Service Delivery Manage multiple client projects from briefing through to delivery, ensuring quality, accuracy, and timeliness. Translates customer data into technical requirements and data briefs. Works with developers to deliver personalized, data-driven communications. Has a strong understanding of data flows, segmentation logic, templates, and personalization rules. Bridges the gap between client teams, technical teams, and project timelines. Act as the main day-to-day contact for clients, providing clear and proactive communication at all stages. Create, quotes, and briefs, and manage scope changes effectively-including negotiation of costs and timelines. Collaborate with internal teams to deliver solutions that meet client expectations and Signal's quality standards. Lead the response to any quality issues, ensuring prompt resolution, documentation, and communication. Job Profitability Prepare accurate quotes and manage all financial aspects of your projects, including forecasting, invoicing, cost tracking, and time capture. Monitor job performance to ensure profitability targets are met, taking corrective action where required. Manage revenue recognition, billing plans, and supplier invoices in a timely and accurate manner. Client Growth Build strong and positive relationships with client teams, ensuring trust and satisfaction. Deliver to agreed KPIs and SLAs, supporting reviews and providing insights for future campaigns. Identify new opportunities within existing projects and share with internal teams to support growth. Contribute to client meetings, pitches, and tenders as required. Share learnings and best practices across Signal's teams to strengthen overall service delivery. Evolution of Services Follow and promote Signal's processes and standards, seeking ways to improve effectiveness and efficiency. Embrace new tools, systems, and methodologies, and share knowledge across teams. Stay informed of industry best practices and apply them to enhance our delivery approach. Your Profile 5 years experience in project management, ideally within data marketing, communications, or managed service environments. Strong client-facing skills with the ability to build trusted, long-term relationships. Commercially astute with solid understanding of financial management across projects. Excellent organizational and negotiation skills, with the ability to balance multiple priorities and deadlines. A proactive problem-solver who thrives in a fast-paced, collaborative environment. Commitment to continuous improvement and professional development. Working knowledge of project management tools and methodologies; familiarity with ISO or similar frameworks is a plus. Success in this role means You'll deliver exceptional client experiences, meet financial and operational goals, and actively contribute to the growth and evolution of Signal's services. are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates everyone's unique perspective. Use of AI in Hiring As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.
At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate. Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we'll create the conversations of tomorrow. Empower your impact at Cision. Be seen, be understood, be you. The role As a Senior Research Analyst, you will support communications measurement and analytics for one of our major automotive clients, with a strong focus on Motorsports and Formula 1. You will play a key role across reporting and data analysis, from managing media content collection and coding to analysing, synthesising and presenting insights from large and complex data sets to support business decisions. This role requires a high level of accuracy and timeliness, as well as close collaboration with both internal teams and the client. You will respond to questions in real time, provide clear and actionable insights across traditional and social media data, and support ad hoc research requests as needed. Duties and responsibilities The role includes, but is not limited to, the following: Support the day to day delivery of analytics and reporting for the client, working closely with the dedicated analyst team Contribute to regular reports using established templates and tools, including data visualisation, qualitative analysis and insight development Manage media content ingestion and coding, ensuring data accuracy and consistency, and troubleshooting issues where required Ensure the quality and reliability of data, and support its evolution in reporting and planning Create and adapt customised reporting templates and approaches to meet client needs Provide insight led recommendations on content strategy, media outreach and influencer activity Collaborate with the manager to prioritise tasks and manage workload effectively Communicate clearly and professionally with colleagues and stakeholders Work alongside other analysts and team leads to continue developing analytical and reporting skills Essential skills and experience Bachelor's degree in marketing, communications, analytics, or a related field 5+ years' experience in brand or consumer research, media analysis, or data/statistical analysis, ideally with exposure to social media research Experience working with motorsports clients or a strong demonstrated interest in Formula 1 Strong analytical and critical thinking skills, with excellent attention to detail Comfortable working under pressure, both independently and as part of a team Proficiency in Excel, Word, and PowerPoint for data analysis, reporting and presentations Experience with data analysis and Boolean query logic Familiarity with social research methods, unstructured data, Boolean searches, and tools such as Brandwatch or similar platforms is a strong advantage Confident in interpreting data, identifying patterns and translating insights into clear, actionable narratives Strong written and verbal communication skills, including presenting insights to clients Experience managing projects end to end in a collaborative environment Experience working directly with clients Interest in the communications and PR industry What We Offer Upon joining Cision, you will immediately have access to a range of benefits that are fully or partially funded by the company and form part of your overall benefits package. These benefits include: Life Assurance Private Medical Insurance (For directors and above only) Cycle to Work Discounted Dining Virtual GP Employee Assistance Programme (EAP) Eye Care Test Cision Global Charitable Giving Program If this opportunity feels like the right fit for you, we'd love to hear from you! Please note that for this position we are only able to consider candidates who are already based in the country of employment As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire , a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award winning solutions, including its next gen Cision Communications Cloud , visit and on Twitter. Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion pledge and named a "Top Diversity Employer" for 2021 by . Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses. Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact
Jan 30, 2026
Full time
At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate. Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we'll create the conversations of tomorrow. Empower your impact at Cision. Be seen, be understood, be you. The role As a Senior Research Analyst, you will support communications measurement and analytics for one of our major automotive clients, with a strong focus on Motorsports and Formula 1. You will play a key role across reporting and data analysis, from managing media content collection and coding to analysing, synthesising and presenting insights from large and complex data sets to support business decisions. This role requires a high level of accuracy and timeliness, as well as close collaboration with both internal teams and the client. You will respond to questions in real time, provide clear and actionable insights across traditional and social media data, and support ad hoc research requests as needed. Duties and responsibilities The role includes, but is not limited to, the following: Support the day to day delivery of analytics and reporting for the client, working closely with the dedicated analyst team Contribute to regular reports using established templates and tools, including data visualisation, qualitative analysis and insight development Manage media content ingestion and coding, ensuring data accuracy and consistency, and troubleshooting issues where required Ensure the quality and reliability of data, and support its evolution in reporting and planning Create and adapt customised reporting templates and approaches to meet client needs Provide insight led recommendations on content strategy, media outreach and influencer activity Collaborate with the manager to prioritise tasks and manage workload effectively Communicate clearly and professionally with colleagues and stakeholders Work alongside other analysts and team leads to continue developing analytical and reporting skills Essential skills and experience Bachelor's degree in marketing, communications, analytics, or a related field 5+ years' experience in brand or consumer research, media analysis, or data/statistical analysis, ideally with exposure to social media research Experience working with motorsports clients or a strong demonstrated interest in Formula 1 Strong analytical and critical thinking skills, with excellent attention to detail Comfortable working under pressure, both independently and as part of a team Proficiency in Excel, Word, and PowerPoint for data analysis, reporting and presentations Experience with data analysis and Boolean query logic Familiarity with social research methods, unstructured data, Boolean searches, and tools such as Brandwatch or similar platforms is a strong advantage Confident in interpreting data, identifying patterns and translating insights into clear, actionable narratives Strong written and verbal communication skills, including presenting insights to clients Experience managing projects end to end in a collaborative environment Experience working directly with clients Interest in the communications and PR industry What We Offer Upon joining Cision, you will immediately have access to a range of benefits that are fully or partially funded by the company and form part of your overall benefits package. These benefits include: Life Assurance Private Medical Insurance (For directors and above only) Cycle to Work Discounted Dining Virtual GP Employee Assistance Programme (EAP) Eye Care Test Cision Global Charitable Giving Program If this opportunity feels like the right fit for you, we'd love to hear from you! Please note that for this position we are only able to consider candidates who are already based in the country of employment As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire , a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award winning solutions, including its next gen Cision Communications Cloud , visit and on Twitter. Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion pledge and named a "Top Diversity Employer" for 2021 by . Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses. Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact
Company Description We are the ROI agency, apositionwe haveproudlyheld trueto since 2005. Our more than 6,000specialistsacross95marketsofferunparalleledcapabilitiesinMedia,Data,Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients'businesses. Over the years, we have evolved our definitionof ROI, as it has changed with the ever- complicatedcommunicationslandscape.ROIisolongersimplyaboutthemost efficient planning, buying and reporting of media. Yes,ROIisaboutdeliveringReturnonInvestment;butit'salsoaboutgoingbeyondtodelivera ReturnonImaginationandmoreintegratedexperiencesthatinspireGrowth.Top-linegrowth forourclients'businesses,growthforourpeopleandgrowthforourculture. Poweredbyourbest-in-classproprietarytoolsanddata,ourworkspansthefullspectrumof media communications, from analytics, data and technology to performance marketing, content and superior trading. ThisbreadthmeanswedeliverInsightthatliesattheintersectionofconsumer,category,and brand, attributing every budget to stronger business outcomes. Itmeanswedelivermorecreativemediasolutionsthatbringtogetherbest-in-classstrategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients. Itmeansweadoptnewdataanalyticsandvalueoptimisationtechniqueswhilebuilding relationshipswithsomeoftheworld'smostexcitingstart-ups.Weleverageover30yearsof media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward-thinking and accountable to our clients. AtZenith,weultimatelyseekoutamoremeaningfulkindofROI. Ouruniquewayofthinking inspiresgrowth for some of theworld's leadingbrands,includingCoty,Electrolux,Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt,TikTok and Verizon. Job Description Publicis Alchemy is an innovation engine at the heart of one of Publicis Media's largest global pharmaceutical partnerships. Built byPublicis Groupewith a bold ambition -to Make It Better and Better- our mission is to transform the way media connects with people and ultimately helps make life better for patients around the world. We're a collective of exceptional thinkers, creators, and innovators united by curiosity and driven by purpose. Here, collaboration isn't just encouraged - it's essential. Operating within a vibrantglobal ecosystem, we bring together diverse perspectives to push boundaries, embrace new possibilities, and redefine what's next in healthcare communications. Join us. Help us make it better, and then make it better again. We are seeking an exceptional Data Governance Managerto lead data governance for the ex-US global business. Working closely with the London-based ex-US account team, US-based Publicis Alchemy colleagues, and more than 30 local markets worldwide, this role sits at the centre of a highly collaborative global ecosystem. This role ensures that data structures, taxonomies, workflows, and standards are consistently applied across all tools and platforms used by the Central Digital Activation Team and markets. The Data Governance Manager acts as the central owner of taxonomy governance, data quality processes, and metadata standards, ensuring the accuracy, integrity, and usability of data across the entire ecosystem. Working closely with analytics, activation, planning, and US based governance team, this role ensures alignment on priorities, drives compliance, and supports the development of a scalable, high quality data environment that enables robust reporting, measurement, and strategic decision making. With a balance of curiosity, rigour, and fresh thinking, the role will support stronger creative briefing, define production requirements, and confidently balance client, agency, and team needs to drive long-term impact and consistency at scale. Responsibilities RESPONSIBILITIES: Data Governance Framework & Standards Develop, document, and implement a robust data governance framework covering workflows, standards, taxonomies, and procedures across all tools and platforms used by 30+ global markets. Own taxonomy governance for reporting dashboards, planning tools, and all data enabled systems, ensuring consistent structure, naming conventions, and data integrity. Maintain and evolve the global data dictionary, ensuring definitions, structures, and metadata remain accurate, up to date, and aligned with business needs. Build and maintain a comprehensive catalogue of data sources across Publicis, ensuring clarity on ownership, usage, and data lineage. Compliance Monitoring & Quality Assurance Monitor taxonomy compliance through dedicated dashboards, proactively identifying issues, conducting error checks, and driving corrective actions with market teams. Lead regular governance check ins with US based and London based teams to ensure alignment on priorities, updates, and compliance expectations. Identify opportunities to improve data quality, streamline governance processes, and enhance the overall data ecosystem. Provide clear, data driven insights when governance issues impact reporting accuracy or campaign performance. Cross Functional Collaboration & Support Partner with analytics, activation, and planning teams to ensure data structures support reporting, measurement, and strategic decision making. Collaborate with market contacts to ensure timely resolution of data issues and drive continuous improvement in data hygiene and compliance. Support the roadmap for reporting and data infrastructure, including identifying opportunities for new tools, enhancements, or automation. Act as a trusted advisor to internal teams, helping them understand governance requirements and adopt best practices. Qualifications SKILLS AND EXPERIENCE: Experience in data governance, data management, or analytics within digital marketing, media, or a multi-market environment. Hands on experience with BI and data visualisation tools (Power BI, Tableau, Looker Studio/GDS). Strong proficiency in SQL, including data extraction and manipulation from cloud platforms such as AWS. Advanced Excel skills (pivot tables, VLOOKUP, macros, data manipulation). Demonstrated experience with data governance policies, taxonomy management, metadata standards, and data quality processes. Experience cleaning, validating, and preparing datasets for reporting and compliance checks. Strong communication skills with the ability to explain governance requirements and data concepts to non-technical stakeholders. Experience managing relationships with internal and external stakeholders across multiple markets. Highly organised, detail oriented, and comfortable managing recurring governance cycles and multiple workstreams. Proactive problem solver with strong ownership and accountability. Collaborative mindset with the ability to work effectively across US and UK teams within a Global CoE. Beneficial Understanding of digital media buying platforms (Facebook Ads Manager, Google Ads) and the data they generate. Awareness of advertising and marketing technology (ad servers, verification tools, tracking). Familiarity with programmatic buying concepts and media planning processes. Knowledge of testing methodologies such as A/B testing and multivariate testing. Additional Information Zenith Internationalhas fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlanswe also offer; WORK YOUR WORLDopportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS- Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIESWe provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP&BIRTHDAY DAY OFFYou are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTSThis includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of ourbenefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Jan 30, 2026
Full time
Company Description We are the ROI agency, apositionwe haveproudlyheld trueto since 2005. Our more than 6,000specialistsacross95marketsofferunparalleledcapabilitiesinMedia,Data,Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients'businesses. Over the years, we have evolved our definitionof ROI, as it has changed with the ever- complicatedcommunicationslandscape.ROIisolongersimplyaboutthemost efficient planning, buying and reporting of media. Yes,ROIisaboutdeliveringReturnonInvestment;butit'salsoaboutgoingbeyondtodelivera ReturnonImaginationandmoreintegratedexperiencesthatinspireGrowth.Top-linegrowth forourclients'businesses,growthforourpeopleandgrowthforourculture. Poweredbyourbest-in-classproprietarytoolsanddata,ourworkspansthefullspectrumof media communications, from analytics, data and technology to performance marketing, content and superior trading. ThisbreadthmeanswedeliverInsightthatliesattheintersectionofconsumer,category,and brand, attributing every budget to stronger business outcomes. Itmeanswedelivermorecreativemediasolutionsthatbringtogetherbest-in-classstrategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients. Itmeansweadoptnewdataanalyticsandvalueoptimisationtechniqueswhilebuilding relationshipswithsomeoftheworld'smostexcitingstart-ups.Weleverageover30yearsof media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward-thinking and accountable to our clients. AtZenith,weultimatelyseekoutamoremeaningfulkindofROI. Ouruniquewayofthinking inspiresgrowth for some of theworld's leadingbrands,includingCoty,Electrolux,Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt,TikTok and Verizon. Job Description Publicis Alchemy is an innovation engine at the heart of one of Publicis Media's largest global pharmaceutical partnerships. Built byPublicis Groupewith a bold ambition -to Make It Better and Better- our mission is to transform the way media connects with people and ultimately helps make life better for patients around the world. We're a collective of exceptional thinkers, creators, and innovators united by curiosity and driven by purpose. Here, collaboration isn't just encouraged - it's essential. Operating within a vibrantglobal ecosystem, we bring together diverse perspectives to push boundaries, embrace new possibilities, and redefine what's next in healthcare communications. Join us. Help us make it better, and then make it better again. We are seeking an exceptional Data Governance Managerto lead data governance for the ex-US global business. Working closely with the London-based ex-US account team, US-based Publicis Alchemy colleagues, and more than 30 local markets worldwide, this role sits at the centre of a highly collaborative global ecosystem. This role ensures that data structures, taxonomies, workflows, and standards are consistently applied across all tools and platforms used by the Central Digital Activation Team and markets. The Data Governance Manager acts as the central owner of taxonomy governance, data quality processes, and metadata standards, ensuring the accuracy, integrity, and usability of data across the entire ecosystem. Working closely with analytics, activation, planning, and US based governance team, this role ensures alignment on priorities, drives compliance, and supports the development of a scalable, high quality data environment that enables robust reporting, measurement, and strategic decision making. With a balance of curiosity, rigour, and fresh thinking, the role will support stronger creative briefing, define production requirements, and confidently balance client, agency, and team needs to drive long-term impact and consistency at scale. Responsibilities RESPONSIBILITIES: Data Governance Framework & Standards Develop, document, and implement a robust data governance framework covering workflows, standards, taxonomies, and procedures across all tools and platforms used by 30+ global markets. Own taxonomy governance for reporting dashboards, planning tools, and all data enabled systems, ensuring consistent structure, naming conventions, and data integrity. Maintain and evolve the global data dictionary, ensuring definitions, structures, and metadata remain accurate, up to date, and aligned with business needs. Build and maintain a comprehensive catalogue of data sources across Publicis, ensuring clarity on ownership, usage, and data lineage. Compliance Monitoring & Quality Assurance Monitor taxonomy compliance through dedicated dashboards, proactively identifying issues, conducting error checks, and driving corrective actions with market teams. Lead regular governance check ins with US based and London based teams to ensure alignment on priorities, updates, and compliance expectations. Identify opportunities to improve data quality, streamline governance processes, and enhance the overall data ecosystem. Provide clear, data driven insights when governance issues impact reporting accuracy or campaign performance. Cross Functional Collaboration & Support Partner with analytics, activation, and planning teams to ensure data structures support reporting, measurement, and strategic decision making. Collaborate with market contacts to ensure timely resolution of data issues and drive continuous improvement in data hygiene and compliance. Support the roadmap for reporting and data infrastructure, including identifying opportunities for new tools, enhancements, or automation. Act as a trusted advisor to internal teams, helping them understand governance requirements and adopt best practices. Qualifications SKILLS AND EXPERIENCE: Experience in data governance, data management, or analytics within digital marketing, media, or a multi-market environment. Hands on experience with BI and data visualisation tools (Power BI, Tableau, Looker Studio/GDS). Strong proficiency in SQL, including data extraction and manipulation from cloud platforms such as AWS. Advanced Excel skills (pivot tables, VLOOKUP, macros, data manipulation). Demonstrated experience with data governance policies, taxonomy management, metadata standards, and data quality processes. Experience cleaning, validating, and preparing datasets for reporting and compliance checks. Strong communication skills with the ability to explain governance requirements and data concepts to non-technical stakeholders. Experience managing relationships with internal and external stakeholders across multiple markets. Highly organised, detail oriented, and comfortable managing recurring governance cycles and multiple workstreams. Proactive problem solver with strong ownership and accountability. Collaborative mindset with the ability to work effectively across US and UK teams within a Global CoE. Beneficial Understanding of digital media buying platforms (Facebook Ads Manager, Google Ads) and the data they generate. Awareness of advertising and marketing technology (ad servers, verification tools, tracking). Familiarity with programmatic buying concepts and media planning processes. Knowledge of testing methodologies such as A/B testing and multivariate testing. Additional Information Zenith Internationalhas fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlanswe also offer; WORK YOUR WORLDopportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS- Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIESWe provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP&BIRTHDAY DAY OFFYou are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTSThis includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of ourbenefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Company Description We are the ROI agency, apositionwe haveproudlyheld trueto since 2005. Our more than 6,000specialistsacross95marketsofferunparalleledcapabilitiesinMedia,Data,Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients'businesses. Over the years, we have evolved our definitionof ROI, as it has changed with the ever- complicatedcommunicationslandscape.ROI isnolongersimplyaboutthemost efficient planning, buying and reporting of media. Yes,ROIisaboutdeliveringReturnonInvestment;butit'salsoaboutgoingbeyondtodelivera ReturnonImaginationandmoreintegratedexperiencesthatinspireGrowth.Top-linegrowth forourclients'businesses,growthforourpeopleandgrowthforourculture. Poweredbyourbest-in-classproprietarytoolsanddata,ourworkspansthefullspectrumof media communications, from analytics, data and technology to performance marketing, content and superior trading. ThisbreadthmeanswedeliverInsightthatliesattheintersectionofconsumer,category,and brand, attributing every budget to stronger business outcomes. Itmeanswedelivermorecreativemediasolutionsthatbringtogetherbest-in-classstrategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients. Itmeansweadoptnewdataanalyticsandvalueoptimisationtechniqueswhilebuilding relationshipswithsomeoftheworld'smostexcitingstart-ups.Weleverageover30yearsof media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward-thinking and accountable to our clients. AtZenith,weultimatelyseekoutamoremeaningfulkindofROI. Ouruniquewayofthinking inspiresgrowth for some of theworld's leadingbrands,includingCoty,Electrolux,Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt,TikTok and Verizon. Overview Publicis Alchemy is an innovation engine at the heart of one of Publicis Media's largest global pharmaceutical partnerships. Built byPublicis Groupewith a bold ambition -to Make It Better and Better- our mission is to transform the way media connects with people and ultimately helps make life better for patients around the world. We're a collective of exceptional thinkers, creators, and innovators united by curiosity and driven by purpose. Here, collaboration isn't just encouraged - it's essential. Operating within a vibrantglobal ecosystem, we bring together diverse perspectives to push boundaries, embrace new possibilities, and redefine what's next in healthcare communications. Join us. Help us make it better, and then make it better again. We are seeking an exceptional Data Governance Manager to lead data governance for the ex-US global business. Working closely with the London-based ex-US account team, US-based Publicis Alchemy colleagues, and more than 30 local markets worldwide, this role sits at the centre of a highly collaborative global ecosystem. This role ensures that data structures, taxonomies, workflows, and standards are consistently applied across all tools and platforms used by the Central Digital Activation Team and markets. The Data Governance Manager acts as the central owner of taxonomy governance, data quality processes, and metadata standards, ensuring the accuracy, integrity, and usability of data across the entire ecosystem. Working closely with analytics, activation, planning, and US based governance team, this role ensures alignment on priorities, drives compliance, and supports the development of a scalable, high quality data environment that enables robust reporting, measurement, and strategic decision making. With a balance of curiosity, rigour, and fresh thinking, the role will support stronger creative briefing, define production requirements, and confidently balance client, agency, and team needs to drive long-term impact and consistency at scale. Responsibilities RESPONSIBILITIES: Data Governance Framework & Standards Develop, document, and implement a robust data governance framework covering workflows, standards, taxonomies, and procedures across all tools and platforms used by 30+ global markets. Own taxonomy governance for reporting dashboards, planning tools, and all data enabled systems, ensuring consistent structure, naming conventions, and data integrity. Maintain and evolve the global data dictionary, ensuring definitions, structures, and metadata remain accurate, up to date, and aligned with business needs. Build and maintain a comprehensive catalogue of data sources across Publicis, ensuring clarity on ownership, usage, and data lineage. Compliance Monitoring & Quality Assurance Monitor taxonomy compliance through dedicated dashboards, proactively identifying issues, conducting error checks, and driving corrective actions with market teams. Lead regular governance check ins with US based and London based teams to ensure alignment on priorities, updates, and compliance expectations. Identify opportunities to improve data quality, streamline governance processes, and enhance the overall data ecosystem. Provide clear, data driven insights when governance issues impact reporting accuracy or campaign performance. Cross Functional Collaboration & Support Partner with analytics, activation, and planning teams to ensure data structures support reporting, measurement, and strategic decision making. Collaborate with market contacts to ensure timely resolution of data issues and drive continuous improvement in data hygiene and compliance. Support the roadmap for reporting and data infrastructure, including identifying opportunities for new tools, enhancements, or automation. Act as a trusted advisor to internal teams, helping them understand governance requirements and adopt best practices. Qualifications SKILLS AND EXPERIENCE: Experience in data governance, data management, or analytics within digital marketing, media, or a multi-market environment. Hands on experience with BI and data visualisation tools (Power BI, Tableau, Looker Studio/GDS). Strong proficiency in SQL, including data extraction and manipulation from cloud platforms such as AWS. Advanced Excel skills (pivot tables, VLOOKUP, macros, data manipulation). Demonstrated experience with data governance policies, taxonomy management, metadata standards, and data quality processes. Experience cleaning, validating, and preparing datasets for reporting and compliance checks. Strong communication skills with the ability to explain governance requirements and data concepts to non-technical stakeholders. Experience managing relationships with internal and external stakeholders across multiple markets. Highly organised, detail oriented, and comfortable managing recurring governance cycles and multiple workstreams. Proactive problem solver with strong ownership and accountability. Collaborative mindset with the ability to work effectively across US and UK teams within a Global CoE. Beneficial Understanding of digital media buying platforms (Facebook Ads Manager, Google Ads) and the data they generate. Awareness of advertising and marketing technology (ad servers, verification tools, tracking). Familiarity with programmatic buying concepts and media planning processes. Knowledge of testing methodologies such as A/B testing and multivariate testing. Additional Information Zenith Internationalhas fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlanswe also offer; WORK YOUR WORLDopportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS- Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIESWe provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP&BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTSThis includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Jan 30, 2026
Full time
Company Description We are the ROI agency, apositionwe haveproudlyheld trueto since 2005. Our more than 6,000specialistsacross95marketsofferunparalleledcapabilitiesinMedia,Data,Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients'businesses. Over the years, we have evolved our definitionof ROI, as it has changed with the ever- complicatedcommunicationslandscape.ROI isnolongersimplyaboutthemost efficient planning, buying and reporting of media. Yes,ROIisaboutdeliveringReturnonInvestment;butit'salsoaboutgoingbeyondtodelivera ReturnonImaginationandmoreintegratedexperiencesthatinspireGrowth.Top-linegrowth forourclients'businesses,growthforourpeopleandgrowthforourculture. Poweredbyourbest-in-classproprietarytoolsanddata,ourworkspansthefullspectrumof media communications, from analytics, data and technology to performance marketing, content and superior trading. ThisbreadthmeanswedeliverInsightthatliesattheintersectionofconsumer,category,and brand, attributing every budget to stronger business outcomes. Itmeanswedelivermorecreativemediasolutionsthatbringtogetherbest-in-classstrategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients. Itmeansweadoptnewdataanalyticsandvalueoptimisationtechniqueswhilebuilding relationshipswithsomeoftheworld'smostexcitingstart-ups.Weleverageover30yearsof media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward-thinking and accountable to our clients. AtZenith,weultimatelyseekoutamoremeaningfulkindofROI. Ouruniquewayofthinking inspiresgrowth for some of theworld's leadingbrands,includingCoty,Electrolux,Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt,TikTok and Verizon. Overview Publicis Alchemy is an innovation engine at the heart of one of Publicis Media's largest global pharmaceutical partnerships. Built byPublicis Groupewith a bold ambition -to Make It Better and Better- our mission is to transform the way media connects with people and ultimately helps make life better for patients around the world. We're a collective of exceptional thinkers, creators, and innovators united by curiosity and driven by purpose. Here, collaboration isn't just encouraged - it's essential. Operating within a vibrantglobal ecosystem, we bring together diverse perspectives to push boundaries, embrace new possibilities, and redefine what's next in healthcare communications. Join us. Help us make it better, and then make it better again. We are seeking an exceptional Data Governance Manager to lead data governance for the ex-US global business. Working closely with the London-based ex-US account team, US-based Publicis Alchemy colleagues, and more than 30 local markets worldwide, this role sits at the centre of a highly collaborative global ecosystem. This role ensures that data structures, taxonomies, workflows, and standards are consistently applied across all tools and platforms used by the Central Digital Activation Team and markets. The Data Governance Manager acts as the central owner of taxonomy governance, data quality processes, and metadata standards, ensuring the accuracy, integrity, and usability of data across the entire ecosystem. Working closely with analytics, activation, planning, and US based governance team, this role ensures alignment on priorities, drives compliance, and supports the development of a scalable, high quality data environment that enables robust reporting, measurement, and strategic decision making. With a balance of curiosity, rigour, and fresh thinking, the role will support stronger creative briefing, define production requirements, and confidently balance client, agency, and team needs to drive long-term impact and consistency at scale. Responsibilities RESPONSIBILITIES: Data Governance Framework & Standards Develop, document, and implement a robust data governance framework covering workflows, standards, taxonomies, and procedures across all tools and platforms used by 30+ global markets. Own taxonomy governance for reporting dashboards, planning tools, and all data enabled systems, ensuring consistent structure, naming conventions, and data integrity. Maintain and evolve the global data dictionary, ensuring definitions, structures, and metadata remain accurate, up to date, and aligned with business needs. Build and maintain a comprehensive catalogue of data sources across Publicis, ensuring clarity on ownership, usage, and data lineage. Compliance Monitoring & Quality Assurance Monitor taxonomy compliance through dedicated dashboards, proactively identifying issues, conducting error checks, and driving corrective actions with market teams. Lead regular governance check ins with US based and London based teams to ensure alignment on priorities, updates, and compliance expectations. Identify opportunities to improve data quality, streamline governance processes, and enhance the overall data ecosystem. Provide clear, data driven insights when governance issues impact reporting accuracy or campaign performance. Cross Functional Collaboration & Support Partner with analytics, activation, and planning teams to ensure data structures support reporting, measurement, and strategic decision making. Collaborate with market contacts to ensure timely resolution of data issues and drive continuous improvement in data hygiene and compliance. Support the roadmap for reporting and data infrastructure, including identifying opportunities for new tools, enhancements, or automation. Act as a trusted advisor to internal teams, helping them understand governance requirements and adopt best practices. Qualifications SKILLS AND EXPERIENCE: Experience in data governance, data management, or analytics within digital marketing, media, or a multi-market environment. Hands on experience with BI and data visualisation tools (Power BI, Tableau, Looker Studio/GDS). Strong proficiency in SQL, including data extraction and manipulation from cloud platforms such as AWS. Advanced Excel skills (pivot tables, VLOOKUP, macros, data manipulation). Demonstrated experience with data governance policies, taxonomy management, metadata standards, and data quality processes. Experience cleaning, validating, and preparing datasets for reporting and compliance checks. Strong communication skills with the ability to explain governance requirements and data concepts to non-technical stakeholders. Experience managing relationships with internal and external stakeholders across multiple markets. Highly organised, detail oriented, and comfortable managing recurring governance cycles and multiple workstreams. Proactive problem solver with strong ownership and accountability. Collaborative mindset with the ability to work effectively across US and UK teams within a Global CoE. Beneficial Understanding of digital media buying platforms (Facebook Ads Manager, Google Ads) and the data they generate. Awareness of advertising and marketing technology (ad servers, verification tools, tracking). Familiarity with programmatic buying concepts and media planning processes. Knowledge of testing methodologies such as A/B testing and multivariate testing. Additional Information Zenith Internationalhas fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlanswe also offer; WORK YOUR WORLDopportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS- Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIESWe provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP&BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTSThis includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Company Description We are the ROI agency, apositionwe haveproudlyheld trueto since 2005. Our more than 6,000specialistsacross95marketsofferunparalleledcapabilitiesinMedia,Data,Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients'businesses. Over the years, we have evolved our definitionof ROI, as it has changed with the ever- complicatedcommunicationslandscape.ROI isnolongersimplyaboutthemost efficient planning, buying and reporting of media. Yes,ROIisaboutdeliveringReturnonInvestment;butit'salsoaboutgoingbeyondtodelivera ReturnonImaginationandmoreintegratedexperiencesthatinspireGrowth.Top-linegrowth forourclients'businesses,growthforourpeopleandgrowthforourculture. Poweredbyourbest-in-classproprietarytoolsanddata,ourworkspansthefullspectrumof media communications, from analytics, data and technology to performance marketing, content and superior trading. ThisbreadthmeanswedeliverInsightthatliesattheintersectionofconsumer,category,and brand, attributing every budget to stronger business outcomes. Itmeanswedelivermorecreativemediasolutionsthatbringtogetherbest-in-classstrategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients. Itmeansweadoptnewdataanalyticsandvalueoptimisationtechniqueswhilebuilding relationshipswithsomeoftheworld'smostexcitingstart-ups.Weleverageover30yearsof media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward-thinking and accountable to our clients. AtZenith,weultimatelyseekoutamoremeaningfulkindofROI. Ouruniquewayofthinking inspiresgrowth for some of theworld'sleadingbrands,includingCoty,Electrolux,Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt,TikTok and Verizon. Job Description The Retail Media Associate Director will lead the strategic development and execution of retail media campaigns across multiple platforms, overseeing a team dedicated to driving eCommerce success for our clients. This role requires a seasoned professional with strong leadership skills, a deep understanding of retail marketing strategies, and the ability to foster client relationships while achieving revenue targets. Responsibilities Strategic Leadership: Develop and execute comprehensive client account growth strategies Provide strategic direction and oversee the optimisation of campaign activations on platforms such as Amazon Advertising, Walmart and Citrus Ad. Client Management: Cultivate and maintain strong client relationships through proactive communication and exceptional service delivery. Facilitate regular calls and meetings with local clients to ensure alignment on campaign objectives and KPIs. Act as a point of contact for client escalations and issue resolution, ensuring timely and effective solutions. Team Leadership and Development: Mentor, coach, and lead a team of account managers and specialists in eCommerce strategies and campaign optimisation within the UK and Offshore teams. Foster a collaborative team environment that encourages knowledge sharing and professional growth. Conduct performance evaluations and provide ongoing feedback to team members to ensure continuous improvement. Campaign Management and Optimisation: Implement quality assurance processes to maintain campaign accuracy and effectiveness. Monitor campaign performance metrics and KPIs, providing actionable insights and improvement plans where necessary. Collaborate with cross-functional teams within the agency to integrate digital marketing strategies and ensure cohesive client solutions. Financial Management: Oversee smooth billing processes for client accounts. Monitor budgets and expenditures, ensuring campaigns are delivered within financial parameters and optimising spend for maximum ROI. Industry Engagement and Partnerships: Engage with key retail and technology partners to explore collaboration opportunities and stay abreast of industry trends. Qualifications We are seeking an enthusiastic and entrepreneurial candidate who thrives in dynamic environments. This role presents an exciting opportunity to join a young and vibrant agency environment, working on high-profile multi-million budget accounts within the retail media sector. Experience within retail media and/or agency environments, with at least 2 years of hands-on experience with Amazon Search (DSP not necessary but good to have). Pacvue knowledge would be desired but not necessary. Proven success in managing large accounts, ideally within an agency setting. Strong understanding of search and Amazon Advertising strategies, including knowledge of other digital media channels, attribution models, conversion rate optimization, "retail readiness," and consumer behavior. Excellent communication and presentation skills, with the ability to manage internal and external stakeholders at all levels. Experience in managing direct reports and fostering a collaborative team environment. Strategic mindset with the ability to set and achieve goals for teams, as well as shape and execute innovation roadmaps. Advanced proficiency in Microsoft Excel and PowerPoint for data analysis and reporting purposes. Preferred certifications or experience with Amazon Advertising Foundations, Sponsored Ads Foundations, Amazon Vendor Central, Amazon Brand Analytics, Amazon DSP, Epsilon Retail Media, Criteo, or other retailer-specific platforms would be a bonus. Additional Information Zenith Internationalhas fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlanswe also offer; WORK YOUR WORLDopportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS- Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIESWe provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP&BIRTHDAY DAY OFFYou are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTSThis includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of ourbenefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Jan 30, 2026
Full time
Company Description We are the ROI agency, apositionwe haveproudlyheld trueto since 2005. Our more than 6,000specialistsacross95marketsofferunparalleledcapabilitiesinMedia,Data,Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients'businesses. Over the years, we have evolved our definitionof ROI, as it has changed with the ever- complicatedcommunicationslandscape.ROI isnolongersimplyaboutthemost efficient planning, buying and reporting of media. Yes,ROIisaboutdeliveringReturnonInvestment;butit'salsoaboutgoingbeyondtodelivera ReturnonImaginationandmoreintegratedexperiencesthatinspireGrowth.Top-linegrowth forourclients'businesses,growthforourpeopleandgrowthforourculture. Poweredbyourbest-in-classproprietarytoolsanddata,ourworkspansthefullspectrumof media communications, from analytics, data and technology to performance marketing, content and superior trading. ThisbreadthmeanswedeliverInsightthatliesattheintersectionofconsumer,category,and brand, attributing every budget to stronger business outcomes. Itmeanswedelivermorecreativemediasolutionsthatbringtogetherbest-in-classstrategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients. Itmeansweadoptnewdataanalyticsandvalueoptimisationtechniqueswhilebuilding relationshipswithsomeoftheworld'smostexcitingstart-ups.Weleverageover30yearsof media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward-thinking and accountable to our clients. AtZenith,weultimatelyseekoutamoremeaningfulkindofROI. Ouruniquewayofthinking inspiresgrowth for some of theworld'sleadingbrands,includingCoty,Electrolux,Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt,TikTok and Verizon. Job Description The Retail Media Associate Director will lead the strategic development and execution of retail media campaigns across multiple platforms, overseeing a team dedicated to driving eCommerce success for our clients. This role requires a seasoned professional with strong leadership skills, a deep understanding of retail marketing strategies, and the ability to foster client relationships while achieving revenue targets. Responsibilities Strategic Leadership: Develop and execute comprehensive client account growth strategies Provide strategic direction and oversee the optimisation of campaign activations on platforms such as Amazon Advertising, Walmart and Citrus Ad. Client Management: Cultivate and maintain strong client relationships through proactive communication and exceptional service delivery. Facilitate regular calls and meetings with local clients to ensure alignment on campaign objectives and KPIs. Act as a point of contact for client escalations and issue resolution, ensuring timely and effective solutions. Team Leadership and Development: Mentor, coach, and lead a team of account managers and specialists in eCommerce strategies and campaign optimisation within the UK and Offshore teams. Foster a collaborative team environment that encourages knowledge sharing and professional growth. Conduct performance evaluations and provide ongoing feedback to team members to ensure continuous improvement. Campaign Management and Optimisation: Implement quality assurance processes to maintain campaign accuracy and effectiveness. Monitor campaign performance metrics and KPIs, providing actionable insights and improvement plans where necessary. Collaborate with cross-functional teams within the agency to integrate digital marketing strategies and ensure cohesive client solutions. Financial Management: Oversee smooth billing processes for client accounts. Monitor budgets and expenditures, ensuring campaigns are delivered within financial parameters and optimising spend for maximum ROI. Industry Engagement and Partnerships: Engage with key retail and technology partners to explore collaboration opportunities and stay abreast of industry trends. Qualifications We are seeking an enthusiastic and entrepreneurial candidate who thrives in dynamic environments. This role presents an exciting opportunity to join a young and vibrant agency environment, working on high-profile multi-million budget accounts within the retail media sector. Experience within retail media and/or agency environments, with at least 2 years of hands-on experience with Amazon Search (DSP not necessary but good to have). Pacvue knowledge would be desired but not necessary. Proven success in managing large accounts, ideally within an agency setting. Strong understanding of search and Amazon Advertising strategies, including knowledge of other digital media channels, attribution models, conversion rate optimization, "retail readiness," and consumer behavior. Excellent communication and presentation skills, with the ability to manage internal and external stakeholders at all levels. Experience in managing direct reports and fostering a collaborative team environment. Strategic mindset with the ability to set and achieve goals for teams, as well as shape and execute innovation roadmaps. Advanced proficiency in Microsoft Excel and PowerPoint for data analysis and reporting purposes. Preferred certifications or experience with Amazon Advertising Foundations, Sponsored Ads Foundations, Amazon Vendor Central, Amazon Brand Analytics, Amazon DSP, Epsilon Retail Media, Criteo, or other retailer-specific platforms would be a bonus. Additional Information Zenith Internationalhas fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlanswe also offer; WORK YOUR WORLDopportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS- Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIESWe provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP&BIRTHDAY DAY OFFYou are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTSThis includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of ourbenefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Company Description Publicis Pro is an integrated B2B marketing agency that exists to find the extraordinary in every business and tell the world about it. Our approach brings together strategy, creative, influence and commerce to move markets, create remarkable brands, shape decisions, and connect the sales journey. Extraordinary work can only be done by extraordinary people - so we're committed to building an agency environment where remarkable talent can flourish and grow. The results of our efforts? We've got multiple 'Best Place to Work' awards under our belt, plus one of the best benefits packages in the industry. Publicis Pro is a singular agency environment that combines deep care for our work with deep care for our people - and we're always on the lookout for extraordinary new talent. Our Commitment Diversity and inclusion is a core part of who we are at Publicis Pro. We're committed to building an inclusive culture that encourages, celebrates and supports our wonderfully diverse employee group - whatever their age, gender identity, race, sexual orientation, physical or mental ability or ethnicity. Diversity and inclusion doesn't just fuel our creativity and innovation, it brings us closer to our people and audiences. We will continue to strive to create a culture and environment where everyone feels empowered and more importantly comfortable enough to bring their full, authentic selves to work. Job Description The Media Planning team is responsible for planning and overseeing the execution of campaign activations across Display, Paid Search & Social across a variety of clients. These are core channels, but the team also operates across, TV, partnerships, influencer strategy and creative. Within this role, you'll be working with the Planning Director and Account Managers to deliver integrated campaigns for one of our key clients. You'll support the management of client relationships, working collaboratively to deliver best in class B2B media solutions. No two days are the same within the Media Team and it's great for people who enjoy working within a team and developing strong relationships. This is a great opportunity to learn and develop through leadership across teams, exposure to end-to-end planning and organised training within the digital media space. Whilst the successful candidate will be well supported by the Account Planning Director and Account Manager(s) it is expected that they should be able to 'hit the ground running', and for the most part be able to work autonomously, acting as the key day-to-day support and contact for clients. The ideal candidate will be personable and approachable. There's a lot of interaction with stakeholders internally and externally so a person which can lead conversations with larger groups would succeed. Responsibilities Planning Supporting the implementation campaign strategies, providing relevant insights and analysis from agency and client tools (e.g., Google Analytics, GWI Work, Bombora etc.) to help establish digital marketing opportunities for our clients to drive revenue & incremental growth Manage the campaign briefing process and to ensure accurate and timely delivery of work Analysis of cross channel media performance, using website analytics & data from the channel platforms to establish the contribution each channel is delivering to find the optimal balance of media spend to exceed clients campaign targets Keeping up to date with digital trends both in media and our clients' verticals to ensure we are always using the latest insights and best in class digital practices in our strategies Working with media owners across Social, Display, Search, etc. to identify new platforms, publishers and products that can help support client campaign objectives Strong understanding of key platform capabilities (e.g., Google, Programmatic, LinkedIn & Meta), and an ability to talk independently about opportunities in client meetings and with our team Demonstrate an understanding of the media and technology developments that influence performance planning and client's business Proactively identify best in class and innovative media delivery partners (owners, tech, data) to support in delivering exceptional strategy/execution Clients Supporting the Account Manager(s) and leading on day to day client management, including keeping on top of email communication, running weekly client status calls and managing and filtering ad hoc client requests Responding to all client briefs and requests in a timely, professional and efficient manner Passionate about delivering media solutions that maximise clients ROI from media investment regardless of the success metric being worked to Account Management Seamless running of accounts: ensuring all deadlines are met and consistent high quality of work is produced Working with activation specialists to ensure excellent campaign delivery. This involves supporting them and working to distil campaign strategy into day to day activations and optimisations Reviewing weekly campaign performance across all channels and tracking performance against weekly/monthly campaign laydowns Working with activation team to prepare and deliver monthly & quarterly client performance presentations. Working with activation team to create integrated presentation for clients including channel insights and additional insights & analysis (from planning tools) to improve and optimise overall campaign performance Using campaign performance insights to identify opportunities to upweight strong performing channel strategies and where performance is behind targets, identify solutions and strategies with channel specialists and the Planning Director Ensuring that all client billing and reconciliations are undertaken, and all planning fees are booked and reconciled each month, confirming that all bookings correspond to internal annual finance forecasts Team Management Ongoing communication and weekly meetings with our channel teams to ensure campaigns are delivered on time and exceeding campaign performance targets Working closely with specialist teams to ensure an integrated approach across channels to ensure we are delivering optimal efficiency & performance for clients Create a fun, collaborative and productive team environment by organising regular social activities, team meetings and knowledge sharing opportunities. Qualifications What you'll bring: Experience in digital planning process Experience in digital media, with emphasis on Paid Social and/or Programmatic B2B experience and clear understanding of the B2B media ecosystem/ planning nuances a plus Strong understanding of key reporting metrics across channels and how these ladder up to support client business objectives Strong organisational skills and attention to detail The ability to meet deadlines in a fast paced environment; work under pressure and effectively priorities workload Great interpersonal and communication skills Dedicated, hardworking and organised Numerical, analytical with an eye for detail Strategic and creative in their approach Keen to learn Passionate about the new media marketplace and technology Ability to work independently, and as part of a wider team Promotes good work both internally and externally Additional Information Publicis Pro has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day to day work and create time to focus on your well being and self care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. HYBRID WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday. AGENCY DISCOUNTS, onsite gym, and discount in our Publicis Owned Pub - "The Pregnant Man" Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week.We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Jan 30, 2026
Full time
Company Description Publicis Pro is an integrated B2B marketing agency that exists to find the extraordinary in every business and tell the world about it. Our approach brings together strategy, creative, influence and commerce to move markets, create remarkable brands, shape decisions, and connect the sales journey. Extraordinary work can only be done by extraordinary people - so we're committed to building an agency environment where remarkable talent can flourish and grow. The results of our efforts? We've got multiple 'Best Place to Work' awards under our belt, plus one of the best benefits packages in the industry. Publicis Pro is a singular agency environment that combines deep care for our work with deep care for our people - and we're always on the lookout for extraordinary new talent. Our Commitment Diversity and inclusion is a core part of who we are at Publicis Pro. We're committed to building an inclusive culture that encourages, celebrates and supports our wonderfully diverse employee group - whatever their age, gender identity, race, sexual orientation, physical or mental ability or ethnicity. Diversity and inclusion doesn't just fuel our creativity and innovation, it brings us closer to our people and audiences. We will continue to strive to create a culture and environment where everyone feels empowered and more importantly comfortable enough to bring their full, authentic selves to work. Job Description The Media Planning team is responsible for planning and overseeing the execution of campaign activations across Display, Paid Search & Social across a variety of clients. These are core channels, but the team also operates across, TV, partnerships, influencer strategy and creative. Within this role, you'll be working with the Planning Director and Account Managers to deliver integrated campaigns for one of our key clients. You'll support the management of client relationships, working collaboratively to deliver best in class B2B media solutions. No two days are the same within the Media Team and it's great for people who enjoy working within a team and developing strong relationships. This is a great opportunity to learn and develop through leadership across teams, exposure to end-to-end planning and organised training within the digital media space. Whilst the successful candidate will be well supported by the Account Planning Director and Account Manager(s) it is expected that they should be able to 'hit the ground running', and for the most part be able to work autonomously, acting as the key day-to-day support and contact for clients. The ideal candidate will be personable and approachable. There's a lot of interaction with stakeholders internally and externally so a person which can lead conversations with larger groups would succeed. Responsibilities Planning Supporting the implementation campaign strategies, providing relevant insights and analysis from agency and client tools (e.g., Google Analytics, GWI Work, Bombora etc.) to help establish digital marketing opportunities for our clients to drive revenue & incremental growth Manage the campaign briefing process and to ensure accurate and timely delivery of work Analysis of cross channel media performance, using website analytics & data from the channel platforms to establish the contribution each channel is delivering to find the optimal balance of media spend to exceed clients campaign targets Keeping up to date with digital trends both in media and our clients' verticals to ensure we are always using the latest insights and best in class digital practices in our strategies Working with media owners across Social, Display, Search, etc. to identify new platforms, publishers and products that can help support client campaign objectives Strong understanding of key platform capabilities (e.g., Google, Programmatic, LinkedIn & Meta), and an ability to talk independently about opportunities in client meetings and with our team Demonstrate an understanding of the media and technology developments that influence performance planning and client's business Proactively identify best in class and innovative media delivery partners (owners, tech, data) to support in delivering exceptional strategy/execution Clients Supporting the Account Manager(s) and leading on day to day client management, including keeping on top of email communication, running weekly client status calls and managing and filtering ad hoc client requests Responding to all client briefs and requests in a timely, professional and efficient manner Passionate about delivering media solutions that maximise clients ROI from media investment regardless of the success metric being worked to Account Management Seamless running of accounts: ensuring all deadlines are met and consistent high quality of work is produced Working with activation specialists to ensure excellent campaign delivery. This involves supporting them and working to distil campaign strategy into day to day activations and optimisations Reviewing weekly campaign performance across all channels and tracking performance against weekly/monthly campaign laydowns Working with activation team to prepare and deliver monthly & quarterly client performance presentations. Working with activation team to create integrated presentation for clients including channel insights and additional insights & analysis (from planning tools) to improve and optimise overall campaign performance Using campaign performance insights to identify opportunities to upweight strong performing channel strategies and where performance is behind targets, identify solutions and strategies with channel specialists and the Planning Director Ensuring that all client billing and reconciliations are undertaken, and all planning fees are booked and reconciled each month, confirming that all bookings correspond to internal annual finance forecasts Team Management Ongoing communication and weekly meetings with our channel teams to ensure campaigns are delivered on time and exceeding campaign performance targets Working closely with specialist teams to ensure an integrated approach across channels to ensure we are delivering optimal efficiency & performance for clients Create a fun, collaborative and productive team environment by organising regular social activities, team meetings and knowledge sharing opportunities. Qualifications What you'll bring: Experience in digital planning process Experience in digital media, with emphasis on Paid Social and/or Programmatic B2B experience and clear understanding of the B2B media ecosystem/ planning nuances a plus Strong understanding of key reporting metrics across channels and how these ladder up to support client business objectives Strong organisational skills and attention to detail The ability to meet deadlines in a fast paced environment; work under pressure and effectively priorities workload Great interpersonal and communication skills Dedicated, hardworking and organised Numerical, analytical with an eye for detail Strategic and creative in their approach Keen to learn Passionate about the new media marketplace and technology Ability to work independently, and as part of a wider team Promotes good work both internally and externally Additional Information Publicis Pro has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day to day work and create time to focus on your well being and self care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. HYBRID WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday. AGENCY DISCOUNTS, onsite gym, and discount in our Publicis Owned Pub - "The Pregnant Man" Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week.We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Small Works Installation Engineer - The working area extends across the home counties and up to Northampton. Do you want to join a team of outstanding and dedicated individuals within one the most dynamic and forward-thinking companies in the security and lone worker industry? If your skills, ambition, and ethos match our values below call us. Reliance High-Tech / Reliance Protect is the UK's largest independent integrator/installer of security solutions / lone worker solutions. We are trusted by leading brands and organisations to protect their people, assets and reputations through innovative technology and specialist expertise. Unique in the industry, Reliance High-Tech / Reliance Protect combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business. We operate at the top end, for the most discerning clients, in the most demanding and complex environments with the highest stakes, and always with integrity and customer focus. Working in Small Works and alongside the project delivery manager to install and deliver small works projects in the south. The working area extends across the home counties and up to Northampton. Maintain effective relationships with all parties, including internal and external stakeholders to assist in the profitable installation of small works jobs. The role may require overnight stays away from home where necessary. Your responsibilities To install small works projects for our customers based on the solution that has been proposed by our delivery team. Working alongside the project delivery manager (south) on the delivery of small works projects and ensuring the projects are installed to the highest standards and the correct compliance level with the most effective and efficient delivery model. You will be keen to learn and develop your skills so that small works can offer an end-to-end solution to our customers specific requirements. Providing second line engineering support on Access Control, CCTV, Intercom and Intruder Alarms system design. Installation, commissioning and occasionally maintenance either in person or remotely. A positive attitude and outlook, with a determination to succeed is the corner stone of the small works team and will be an attribute you will need to share and display. Maintain effective relationships with all parties, including client stakeholders at all levels, consultants, main contractors and sub-contractors, to assist in the profitable running of existing contracts and the servicing of future contracts. Your competencies To meet the challenge, you need to have extensive knowledge of all electronic security disciplines alongside strong IT skills. The right candidate will demonstrate a vast and detailed understanding of a range of Access control, CCTV, Intruder and Intercom as well as a comprehensive range of associated software and contribute with this knowledge and skills to the successful delivery of RHT s small works projects. IT skill sets should include confidence and experience in Operating Systems, Networks, and Database technologies. You will have excellent organisational skills and be a team player, willing to learn and take ownership of issues with attention to detail being at the heart of everything you do. The ability to work under pressure and deliver to tight deadlines is an advantage and the ability to prioritise your workload is very important. Your profile As a team, our goal is to deliver a cost effective, timely, professional installation of small works projects to meet and exceed our departmental targets, maintain or exceed quoted margin and grow the small works department. You will have excellent communication and documentation skills and be passionate about our industry, technologies and most importantly our customers. The role suits someone who is team-orientated, self-motivating and success driven. To express an interest in this role please send your CV and a covering letter no later than 27th February 2026. This must include your home location. All job candidates will be screened to BS7858 standards to meet Reliance High-Tech's / Reliance Protects vetting standards. Thank you for your interest in joining our team. If you have not heard from us within two weeks of submitting your application, unfortunately, it means your application has not been successful at this time. We will, however, keep your details on file, and if your skills and experience align with future opportunities, we may contact you directly.
Jan 30, 2026
Full time
Small Works Installation Engineer - The working area extends across the home counties and up to Northampton. Do you want to join a team of outstanding and dedicated individuals within one the most dynamic and forward-thinking companies in the security and lone worker industry? If your skills, ambition, and ethos match our values below call us. Reliance High-Tech / Reliance Protect is the UK's largest independent integrator/installer of security solutions / lone worker solutions. We are trusted by leading brands and organisations to protect their people, assets and reputations through innovative technology and specialist expertise. Unique in the industry, Reliance High-Tech / Reliance Protect combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business. We operate at the top end, for the most discerning clients, in the most demanding and complex environments with the highest stakes, and always with integrity and customer focus. Working in Small Works and alongside the project delivery manager to install and deliver small works projects in the south. The working area extends across the home counties and up to Northampton. Maintain effective relationships with all parties, including internal and external stakeholders to assist in the profitable installation of small works jobs. The role may require overnight stays away from home where necessary. Your responsibilities To install small works projects for our customers based on the solution that has been proposed by our delivery team. Working alongside the project delivery manager (south) on the delivery of small works projects and ensuring the projects are installed to the highest standards and the correct compliance level with the most effective and efficient delivery model. You will be keen to learn and develop your skills so that small works can offer an end-to-end solution to our customers specific requirements. Providing second line engineering support on Access Control, CCTV, Intercom and Intruder Alarms system design. Installation, commissioning and occasionally maintenance either in person or remotely. A positive attitude and outlook, with a determination to succeed is the corner stone of the small works team and will be an attribute you will need to share and display. Maintain effective relationships with all parties, including client stakeholders at all levels, consultants, main contractors and sub-contractors, to assist in the profitable running of existing contracts and the servicing of future contracts. Your competencies To meet the challenge, you need to have extensive knowledge of all electronic security disciplines alongside strong IT skills. The right candidate will demonstrate a vast and detailed understanding of a range of Access control, CCTV, Intruder and Intercom as well as a comprehensive range of associated software and contribute with this knowledge and skills to the successful delivery of RHT s small works projects. IT skill sets should include confidence and experience in Operating Systems, Networks, and Database technologies. You will have excellent organisational skills and be a team player, willing to learn and take ownership of issues with attention to detail being at the heart of everything you do. The ability to work under pressure and deliver to tight deadlines is an advantage and the ability to prioritise your workload is very important. Your profile As a team, our goal is to deliver a cost effective, timely, professional installation of small works projects to meet and exceed our departmental targets, maintain or exceed quoted margin and grow the small works department. You will have excellent communication and documentation skills and be passionate about our industry, technologies and most importantly our customers. The role suits someone who is team-orientated, self-motivating and success driven. To express an interest in this role please send your CV and a covering letter no later than 27th February 2026. This must include your home location. All job candidates will be screened to BS7858 standards to meet Reliance High-Tech's / Reliance Protects vetting standards. Thank you for your interest in joining our team. If you have not heard from us within two weeks of submitting your application, unfortunately, it means your application has not been successful at this time. We will, however, keep your details on file, and if your skills and experience align with future opportunities, we may contact you directly.
Company Description Company DescriptionPublicis MediaPublicis Media harnesses the power of modern media through leading agency brands Dysrupt, Infinite Roar, Publicis Collective, Publicis Health Media, Spark Foundry, Starcom and Zenith, as well as global accelerator PMX; immersive experience group PMCI and access to integrated platform-based technologies and offerings from CJ, Epsilon and Influential. A key business solution of Publicis Groupe, Publicis Media's digital-first, data-driven global solutions deliver client value and drive growth in a platform-powered world. It is present in over 100 countries with over 23,000 employees worldwide. Overview Join a global Performance organisation that helps some of the world's largest advertisers deliver measurable business outcomes across more than 57 markets. Our Performance Centre of Excellence partners closely with Google, Meta, Amazon and The Trade Desk, developing performance solutions across social, search, programmatic, commerce and affiliates. Within this, the Acceleration team is dedicated to enabling growth, connecting our people, scaling our products, and embedding processes that elevate how we operate worldwide. As Product Operations Lead, you will shape how our products are prioritised, adopted and scaled across markets. You'll influence strategic decision making, guide key stakeholders, and ensure that our most important clients experience a best in class onboarding journey. This is a role for someone who thrives on creating clarity, driving outcomes, and enabling teams to work smarter. Responsibilities Align product roadmap priorities with business goals, user insights and market trends, facilitating discussions that ensure clear stakeholder alignment. Build and maintain systems that track onboarding deliverables, timelines and dependencies, identifying risks early and keeping projects moving smoothly. Lead engagement with key strategic accounts, overseeing introductions, onboarding and ongoing touchpoints, while defining KPIs and reporting measurable outcomes. Act as the central communication point for product updates, progress, risks and opportunities across both internal teams and external partners. Manage user communication, including feature updates, onboarding materials and engagement initiatives, ensuring feedback is captured and channelled into roadmap planning. Identify opportunities to streamline processes and resolve operational challenges, collaborating closely with product development to improve delivery and user experience. Qualifications Demonstrable experience in product operations, program management or a related field at senior manager or lead level Track record of delivering complex, cross functional projects. Experience within digital media platforms or digital media operations. Skills Excellent organisational, planning and time management capability. Strong communication and relationship building skills. Proficiency with tools such as Jira, Trello or Asana. Analytical, KPI driven approach to decision making. Knowledge Understanding of product development lifecycles and user centred design. Exposure to SaaS or technology driven environments is an advantage. Additional Information Publicis Groupe has fantastic benefits on offer to all of our employees. In the UK, in addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plan, we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well being and self care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP &BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Jan 30, 2026
Full time
Company Description Company DescriptionPublicis MediaPublicis Media harnesses the power of modern media through leading agency brands Dysrupt, Infinite Roar, Publicis Collective, Publicis Health Media, Spark Foundry, Starcom and Zenith, as well as global accelerator PMX; immersive experience group PMCI and access to integrated platform-based technologies and offerings from CJ, Epsilon and Influential. A key business solution of Publicis Groupe, Publicis Media's digital-first, data-driven global solutions deliver client value and drive growth in a platform-powered world. It is present in over 100 countries with over 23,000 employees worldwide. Overview Join a global Performance organisation that helps some of the world's largest advertisers deliver measurable business outcomes across more than 57 markets. Our Performance Centre of Excellence partners closely with Google, Meta, Amazon and The Trade Desk, developing performance solutions across social, search, programmatic, commerce and affiliates. Within this, the Acceleration team is dedicated to enabling growth, connecting our people, scaling our products, and embedding processes that elevate how we operate worldwide. As Product Operations Lead, you will shape how our products are prioritised, adopted and scaled across markets. You'll influence strategic decision making, guide key stakeholders, and ensure that our most important clients experience a best in class onboarding journey. This is a role for someone who thrives on creating clarity, driving outcomes, and enabling teams to work smarter. Responsibilities Align product roadmap priorities with business goals, user insights and market trends, facilitating discussions that ensure clear stakeholder alignment. Build and maintain systems that track onboarding deliverables, timelines and dependencies, identifying risks early and keeping projects moving smoothly. Lead engagement with key strategic accounts, overseeing introductions, onboarding and ongoing touchpoints, while defining KPIs and reporting measurable outcomes. Act as the central communication point for product updates, progress, risks and opportunities across both internal teams and external partners. Manage user communication, including feature updates, onboarding materials and engagement initiatives, ensuring feedback is captured and channelled into roadmap planning. Identify opportunities to streamline processes and resolve operational challenges, collaborating closely with product development to improve delivery and user experience. Qualifications Demonstrable experience in product operations, program management or a related field at senior manager or lead level Track record of delivering complex, cross functional projects. Experience within digital media platforms or digital media operations. Skills Excellent organisational, planning and time management capability. Strong communication and relationship building skills. Proficiency with tools such as Jira, Trello or Asana. Analytical, KPI driven approach to decision making. Knowledge Understanding of product development lifecycles and user centred design. Exposure to SaaS or technology driven environments is an advantage. Additional Information Publicis Groupe has fantastic benefits on offer to all of our employees. In the UK, in addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plan, we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well being and self care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP &BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Overview / About us Lumanity is dedicated to improving health outcomes by accelerating and optimizing access to life-changing medicines. As a global strategic partner that brings together strategy, evidence, engagement, and technology, we were designed to engineer breakthrough value to tackle our clients' toughest challenges by revolutionizing how value is generated, demonstrated, and communicated. Responsibilities / Position overview As Product Owner, you are responsible for translating functional requirements from stakeholders and customers to technical specifications and well-defined sprints which deliver quality software products. You will oversee the development of products from start to finish to ensure they meet the needs and preferences of our customers. You will work closely with cross-functional teams, you will identify user needs and ensure the product meets customer expectations. Additionally, you will refine the agile methodology based on feedback from the software development team(s) and key stakeholders to improve product quality and delivery velocity. You will address production issues during sprints and contribute to refining software development resourcing in conjunction with senior management. Essential Duties / Responsibilities Guide feature development to ensure delivery of the product vision: Clearly articulate the product's overall goals, target audience, and value proposition. Translate functional requirements and roadmap into sprints Managing the process of gathering user feedback: Translate user needs to functional requirements and manage the process of gathering user feedback through User Acceptance Testing (UAT) Assist creating a product roadmap: Develop a roadmap that outlines the product's development timeline, features, and milestones. Manage the product backlog: Prioritize and groom the backlog of product features and requirements based on customer feedback and business objectives. Oversee sprints and product development: Collaborate with designers, developers, and other stakeholders to ensure the product is built according to the product's vision and roadmap. Assist in reporting progress. Refine the agile methodology: Gather feedback from stakeholders and adapt the agile process to optimize product development. Track industry trends: understand and apply appropriate advancements in the industry. Qualifications 3+ years of experience in product management or a related field. Strong understanding of user experience (UX) and design principles. Proficient in agile methodologies, such as Scrum or Kanban. An interest in AI technologies with practical experience using such technologies in a professional environment. Excellent communication, collaboration, and problem-solving skills. Proficient in the use of resource and delivery tracking tools such as Azure DevOps or Jira. A strong understanding of software development processes is important. Benefits Professional Development Attend industry conferences and workshops to stay up-to-date with the latest product management trends and technologies. Participate in online courses and certifications to enhance product management skills and knowledge. Network with other product managers and professionals in the industry to exchange ideas and best practices. Contribute to open-source projects or volunteer in the community to gain practical experience and recognition. Attain PSPO qualifications from Scrum.org (or equivalent) Career Growth Advance to a senior product owner or product manager position. Specialize in a particular area of product management, such as GenAI product management, enterprise product management, or SaaS product management. Become a recognized expert and thought leader in the product management field. Contribute to the development and implementation of product management standards and best practices. Benefits Competitive salary Bonus Pension Private Healthcare Dental Cover Enhanced Eye Care Cover Electric Car Scheme Staggered working hours
Jan 30, 2026
Full time
Overview / About us Lumanity is dedicated to improving health outcomes by accelerating and optimizing access to life-changing medicines. As a global strategic partner that brings together strategy, evidence, engagement, and technology, we were designed to engineer breakthrough value to tackle our clients' toughest challenges by revolutionizing how value is generated, demonstrated, and communicated. Responsibilities / Position overview As Product Owner, you are responsible for translating functional requirements from stakeholders and customers to technical specifications and well-defined sprints which deliver quality software products. You will oversee the development of products from start to finish to ensure they meet the needs and preferences of our customers. You will work closely with cross-functional teams, you will identify user needs and ensure the product meets customer expectations. Additionally, you will refine the agile methodology based on feedback from the software development team(s) and key stakeholders to improve product quality and delivery velocity. You will address production issues during sprints and contribute to refining software development resourcing in conjunction with senior management. Essential Duties / Responsibilities Guide feature development to ensure delivery of the product vision: Clearly articulate the product's overall goals, target audience, and value proposition. Translate functional requirements and roadmap into sprints Managing the process of gathering user feedback: Translate user needs to functional requirements and manage the process of gathering user feedback through User Acceptance Testing (UAT) Assist creating a product roadmap: Develop a roadmap that outlines the product's development timeline, features, and milestones. Manage the product backlog: Prioritize and groom the backlog of product features and requirements based on customer feedback and business objectives. Oversee sprints and product development: Collaborate with designers, developers, and other stakeholders to ensure the product is built according to the product's vision and roadmap. Assist in reporting progress. Refine the agile methodology: Gather feedback from stakeholders and adapt the agile process to optimize product development. Track industry trends: understand and apply appropriate advancements in the industry. Qualifications 3+ years of experience in product management or a related field. Strong understanding of user experience (UX) and design principles. Proficient in agile methodologies, such as Scrum or Kanban. An interest in AI technologies with practical experience using such technologies in a professional environment. Excellent communication, collaboration, and problem-solving skills. Proficient in the use of resource and delivery tracking tools such as Azure DevOps or Jira. A strong understanding of software development processes is important. Benefits Professional Development Attend industry conferences and workshops to stay up-to-date with the latest product management trends and technologies. Participate in online courses and certifications to enhance product management skills and knowledge. Network with other product managers and professionals in the industry to exchange ideas and best practices. Contribute to open-source projects or volunteer in the community to gain practical experience and recognition. Attain PSPO qualifications from Scrum.org (or equivalent) Career Growth Advance to a senior product owner or product manager position. Specialize in a particular area of product management, such as GenAI product management, enterprise product management, or SaaS product management. Become a recognized expert and thought leader in the product management field. Contribute to the development and implementation of product management standards and best practices. Benefits Competitive salary Bonus Pension Private Healthcare Dental Cover Enhanced Eye Care Cover Electric Car Scheme Staggered working hours
Ready to find the right role for you? Salary: 40,000 per annum plus bonus plus Veolia benefits Hours: 40 hours per week, Mon - Fri Location: Grangemouth When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. Whether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: 25 days of annual leave plus bank holidays Refer an Engineer to us once you've joined and earn 1000 Access to our people's pension scheme Free physiotherapy service Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Develop sales and bid opportunities within the Scotland region, growing and maintaining a strong sales pipeline and reporting new business leads Coordinate with project and operations teams to ensure successful delivery of converted opportunities and provide project lifecycle updates Plan and conduct client visits within the region, managing territory based on customer needs and strategic understanding of sales approach and negotiation Establish new sales contracts and develop existing client relationships with internal and external stakeholders Prospect and network to deliver sales, including participation in "Winning Together" monthly cross-selling opportunities and local synergy meetings Liaise and collaborate with the national business development team on wider regional opportunities Develop innovative solutions to address client challenges and adapt sales approaches to different situations and client personalities Work seamlessly with the Project Coordinators, Business Manager, and operations team What we're looking for: Proven track record of building a sales pipeline and successfully transitioning delivery to operations teams Experience in industrial services highly desirable Experience in networking, prospecting, and relationship building with demonstrated ability to think innovatively and adapt to various client needs (experience in industrial services not essential as training will be provided) Strong communication skills and proficiency in information technology Ability to work autonomously, organise workload independently, and make strategic decisions What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Jan 29, 2026
Full time
Ready to find the right role for you? Salary: 40,000 per annum plus bonus plus Veolia benefits Hours: 40 hours per week, Mon - Fri Location: Grangemouth When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. Whether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: 25 days of annual leave plus bank holidays Refer an Engineer to us once you've joined and earn 1000 Access to our people's pension scheme Free physiotherapy service Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Develop sales and bid opportunities within the Scotland region, growing and maintaining a strong sales pipeline and reporting new business leads Coordinate with project and operations teams to ensure successful delivery of converted opportunities and provide project lifecycle updates Plan and conduct client visits within the region, managing territory based on customer needs and strategic understanding of sales approach and negotiation Establish new sales contracts and develop existing client relationships with internal and external stakeholders Prospect and network to deliver sales, including participation in "Winning Together" monthly cross-selling opportunities and local synergy meetings Liaise and collaborate with the national business development team on wider regional opportunities Develop innovative solutions to address client challenges and adapt sales approaches to different situations and client personalities Work seamlessly with the Project Coordinators, Business Manager, and operations team What we're looking for: Proven track record of building a sales pipeline and successfully transitioning delivery to operations teams Experience in industrial services highly desirable Experience in networking, prospecting, and relationship building with demonstrated ability to think innovatively and adapt to various client needs (experience in industrial services not essential as training will be provided) Strong communication skills and proficiency in information technology Ability to work autonomously, organise workload independently, and make strategic decisions What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Who we are looking for: As Senior Product Manager, you will lead the development and delivery of products that solve real user problems and create business value. Working closely with the tech teams, user researchers, subject matter experts, and cross-functional teams, you'll shape and execute product roadmaps, validate ideas through testing and data, and ensure our solutions meet customer needs. Your focus will be on collaboration, continuous improvement, and driving adoption to support Datapharm's growth and innovation in healthcare technology. What you'll be doing Build strong relationships across Datapharm, working closely with researchers and subject matter experts to deepen your domain knowledge. Craft prioritised roadmaps focused on themes and problems to solve-linked to clear business outcomes, not just features. Foster a culture of experimentation by helping your team create hypotheses, testing assumptions, and validating solutions through lean design sprints, workshops, and dual-track agile. Deliver value early and continuously improve our product set to maximise impact. Lead autonomous, cross-functional squads to define and ship functionality that solves real user problems. Drive successful delivery of consumer products from conception through adoption, using data-driven metrics to measure user experience. Understand customer and user needs, identifying opportunity spaces and growth levers. Research markets, competitors, and clients to shape the future state of our products. Communicate product development progress and its impact to the wider business. Represent Datapharm at industry events as a product leader and advocate. How you'll have an impact: You'll play a pivotal role in delivering Datapharm's strategic vision by shaping user-centric products that deliver measurable business outcomes. By driving prioritised roadmaps, fostering experimentation, and leveraging data-driven insights, you'll ensure alignment with company goals, accelerate product adoption, and uncover growth opportunities - strengthening Datapharm's position as a trusted leader in healthcare technology. What you'll need to succeed: Aptitude, Skills & Abilities Proven track record of delivering at least two full lifecycle B2B SaaS products-from ideation to user adoption. Strong commercial acumen with the ability to prioritise roadmap features based on ROI analysis. Data driven decision making skills, using qualitative and quantitative insights to guide choices. Excellent communication skills, able to clearly articulate the 'why' behind decisions to senior stakeholders and team members. A bias for action-pragmatic, resourceful, and proactive, thriving on solving complex problems. Behaviours and Attributes Skilled at assessing risks and trade offs, presenting well structured, data informed arguments. Intellectually curious and quick to learn, able to synthesise new information and collaborate across multiple functions (engineering, design, finance, sales, marketing). A positive culture contributor who brings fresh ideas and fosters constructive collaboration with engineers, designers, and leaders. Relevant Experience & Qualifications Minimum 8 years as a Product Manager with deep expertise in modern product discovery and delivery techniques. High emotional intelligence and empathy for external customers (Pharma, Patients, Healthcare Professionals) and internal stakeholders, with the ability to bring people along on the journey. About Datapharm Datapharm is a fast growing technology company and SaaS provider in the healthcare space. Our medicines information database, emc' - electronic medicines compendium - is the UK's most comprehensive, trusted, and accessible source of information on medicines. Our mission is to improve the accessibility, effectiveness and excellence of healthcare product information. What's in it for you Private Medical Insurance. Dental Plan. Life Assurance 4x Annual Salary. Enhanced Parental Leave. Pension Contributions of 10% after 1 year of service. Workplace Nursery Scheme. Don't meet every single requirement? At Datapharm we are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but your experience does not align perfectly with everything in the job description, we still encourage you to apply. You may be just the right candidate for this role or another within the company.
Jan 29, 2026
Full time
Who we are looking for: As Senior Product Manager, you will lead the development and delivery of products that solve real user problems and create business value. Working closely with the tech teams, user researchers, subject matter experts, and cross-functional teams, you'll shape and execute product roadmaps, validate ideas through testing and data, and ensure our solutions meet customer needs. Your focus will be on collaboration, continuous improvement, and driving adoption to support Datapharm's growth and innovation in healthcare technology. What you'll be doing Build strong relationships across Datapharm, working closely with researchers and subject matter experts to deepen your domain knowledge. Craft prioritised roadmaps focused on themes and problems to solve-linked to clear business outcomes, not just features. Foster a culture of experimentation by helping your team create hypotheses, testing assumptions, and validating solutions through lean design sprints, workshops, and dual-track agile. Deliver value early and continuously improve our product set to maximise impact. Lead autonomous, cross-functional squads to define and ship functionality that solves real user problems. Drive successful delivery of consumer products from conception through adoption, using data-driven metrics to measure user experience. Understand customer and user needs, identifying opportunity spaces and growth levers. Research markets, competitors, and clients to shape the future state of our products. Communicate product development progress and its impact to the wider business. Represent Datapharm at industry events as a product leader and advocate. How you'll have an impact: You'll play a pivotal role in delivering Datapharm's strategic vision by shaping user-centric products that deliver measurable business outcomes. By driving prioritised roadmaps, fostering experimentation, and leveraging data-driven insights, you'll ensure alignment with company goals, accelerate product adoption, and uncover growth opportunities - strengthening Datapharm's position as a trusted leader in healthcare technology. What you'll need to succeed: Aptitude, Skills & Abilities Proven track record of delivering at least two full lifecycle B2B SaaS products-from ideation to user adoption. Strong commercial acumen with the ability to prioritise roadmap features based on ROI analysis. Data driven decision making skills, using qualitative and quantitative insights to guide choices. Excellent communication skills, able to clearly articulate the 'why' behind decisions to senior stakeholders and team members. A bias for action-pragmatic, resourceful, and proactive, thriving on solving complex problems. Behaviours and Attributes Skilled at assessing risks and trade offs, presenting well structured, data informed arguments. Intellectually curious and quick to learn, able to synthesise new information and collaborate across multiple functions (engineering, design, finance, sales, marketing). A positive culture contributor who brings fresh ideas and fosters constructive collaboration with engineers, designers, and leaders. Relevant Experience & Qualifications Minimum 8 years as a Product Manager with deep expertise in modern product discovery and delivery techniques. High emotional intelligence and empathy for external customers (Pharma, Patients, Healthcare Professionals) and internal stakeholders, with the ability to bring people along on the journey. About Datapharm Datapharm is a fast growing technology company and SaaS provider in the healthcare space. Our medicines information database, emc' - electronic medicines compendium - is the UK's most comprehensive, trusted, and accessible source of information on medicines. Our mission is to improve the accessibility, effectiveness and excellence of healthcare product information. What's in it for you Private Medical Insurance. Dental Plan. Life Assurance 4x Annual Salary. Enhanced Parental Leave. Pension Contributions of 10% after 1 year of service. Workplace Nursery Scheme. Don't meet every single requirement? At Datapharm we are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but your experience does not align perfectly with everything in the job description, we still encourage you to apply. You may be just the right candidate for this role or another within the company.
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe is looking for a data-focused, marketing lawyer to join our growing legal team. This role will provide dedicated legal support to Stripe's Marketing, Communications, and Design organizations and be instrumental in maturing and scaling Stripe's legal support frameworks for these client groups. What you'll do The ideal candidate is passionate about Stripe's mission of helping businesses grow and thrives in solving complex legal, technology, and business issues in collaboration with others. We're looking for someone who is a team player and willing to jump in on tasks of any size. Experience in financial technology, payments, and/or financial services is helpful, but not required, for you to be successful in this role. Responsibilities Provide legal advice to the Marketing organization on commercial, marketing, and privacy issues with a focus on the EMEA region. Review Privacy Impact Assessments of proposed marketing activities and work closely with Privacy, Privacy Engineering, and marketing leaders to ensure compliant, programmatic data practices. Drive compliance and ensure all marketing technology platforms and data collection practices (including events, CRM, and ad-tech) comply with GDPR and other applicable data protection and technology laws. Draft, negotiate, and manage complex technology, data licensing, and commercial agreements to support marketing, advertising, events, communications, and content creation. Proactively monitor and analyze legislative, regulatory, and enforcement developments within EMEA, and translate the legal changes into clear, actionable advice and compliance strategies for the Marketing organization. Apply sound judgment to manage and resolve time-sensitive escalations quickly and effectively to support the Marketing organization's ambitious objectives. Drive compliance and operational efficiency, proactively identify opportunities for standardization, and lead projects to improve internal processes. Draft and maintain template documents, playbooks, training materials, and other essential resources. Collaborate effectively with key internal stakeholders across various teams, including Product Legal, Consumer Legal, Privacy Legal, Procurement, and Third Party Risk Management. Oversee and manage outside counsel. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. 6+ years of relevant legal experience, with a heavy emphasis on drafting and negotiating technology agreements and managing data protection issues preferably within a marketing or commercial context. Deep proficiency in data protection frameworks such as GDPR, particularly as they apply to sponsored events, CRM practices, and vendor/agency relationships. A strong understanding of data licensing and data usage rights, data privacy regimes, and consumer privacy issues. A proactive mindset focused on identifying opportunities for improvement and enhancing operational efficiency. Exceptional written and verbal communication skills, with the ability to collaborate effectively across diverse cross-functional teams. A strong sense of ownership, willingness to approach tasks with enthusiasm and resourcefulness, and the ability to effectively prioritize and advance multiple concurrent deals, often under tight deadlines. Humility, intellectual curiosity about the evolving payments industry, and a terrific sense of humor. Preferred qualifications In-house experience advising a high-growth company, preferably with direct experience supporting the Marketing function. Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible. The annual salary range for this role in the primary location is €120,000 - €180,000. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out-and set you apart-especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.
Jan 29, 2026
Full time
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe is looking for a data-focused, marketing lawyer to join our growing legal team. This role will provide dedicated legal support to Stripe's Marketing, Communications, and Design organizations and be instrumental in maturing and scaling Stripe's legal support frameworks for these client groups. What you'll do The ideal candidate is passionate about Stripe's mission of helping businesses grow and thrives in solving complex legal, technology, and business issues in collaboration with others. We're looking for someone who is a team player and willing to jump in on tasks of any size. Experience in financial technology, payments, and/or financial services is helpful, but not required, for you to be successful in this role. Responsibilities Provide legal advice to the Marketing organization on commercial, marketing, and privacy issues with a focus on the EMEA region. Review Privacy Impact Assessments of proposed marketing activities and work closely with Privacy, Privacy Engineering, and marketing leaders to ensure compliant, programmatic data practices. Drive compliance and ensure all marketing technology platforms and data collection practices (including events, CRM, and ad-tech) comply with GDPR and other applicable data protection and technology laws. Draft, negotiate, and manage complex technology, data licensing, and commercial agreements to support marketing, advertising, events, communications, and content creation. Proactively monitor and analyze legislative, regulatory, and enforcement developments within EMEA, and translate the legal changes into clear, actionable advice and compliance strategies for the Marketing organization. Apply sound judgment to manage and resolve time-sensitive escalations quickly and effectively to support the Marketing organization's ambitious objectives. Drive compliance and operational efficiency, proactively identify opportunities for standardization, and lead projects to improve internal processes. Draft and maintain template documents, playbooks, training materials, and other essential resources. Collaborate effectively with key internal stakeholders across various teams, including Product Legal, Consumer Legal, Privacy Legal, Procurement, and Third Party Risk Management. Oversee and manage outside counsel. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. 6+ years of relevant legal experience, with a heavy emphasis on drafting and negotiating technology agreements and managing data protection issues preferably within a marketing or commercial context. Deep proficiency in data protection frameworks such as GDPR, particularly as they apply to sponsored events, CRM practices, and vendor/agency relationships. A strong understanding of data licensing and data usage rights, data privacy regimes, and consumer privacy issues. A proactive mindset focused on identifying opportunities for improvement and enhancing operational efficiency. Exceptional written and verbal communication skills, with the ability to collaborate effectively across diverse cross-functional teams. A strong sense of ownership, willingness to approach tasks with enthusiasm and resourcefulness, and the ability to effectively prioritize and advance multiple concurrent deals, often under tight deadlines. Humility, intellectual curiosity about the evolving payments industry, and a terrific sense of humor. Preferred qualifications In-house experience advising a high-growth company, preferably with direct experience supporting the Marketing function. Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible. The annual salary range for this role in the primary location is €120,000 - €180,000. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out-and set you apart-especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.
At Seequent, we help organisations to understand the underground, giving the confidence to make better decisions faster. We build world leading technology that is at the forefront of Earth sciences, transforming the way our customers work. Every day we help them develop critical mineral resources more sustainably, design and build better infrastructure, source renewable energy, and reduce their impact on the environment. We operate in 145+ countries while proudly maintaining headquarters in New Zealand. Role Seequent, The Bentley Subsurface Company, is a world leader in the development of subsurface modelling software. We create technology that helps organisations understand the subsurface to make better, more informed and more sustainable decisions about some of the world's most significant civil, environmental, and energy challenges. Acquired by Bentley Systems in 2021, we are now connecting the built world above ground with the hidden world below, creating a ground breaking class of software solutions. We are seeking an experienced, highly motivated and customer focused sales manager to lead and develop a team that are tasked with retaining and growing a dedicated set of customer accounts. This is a critical leadership role responsible for driving revenue growth within the mid market segment. The ideal candidate is a strategic thinker with a proven track record in software sales, an inspiring leader, and an exceptional coach with a high EQ. You will be responsible for developing and executing a strategic sales plan for your team, coaching your team through the complete sales cycle, and building a high performance team culture focused on achieving ambitious growth targets. This role is responsible for building and leading a diverse and geographically distributed team of professionals that serve customers throughout the entire EMEA region. Key Responsibilities Team Leadership & Development: Recruit, train, coach, and motivate a team of account managing sellers to achieve revenue growth through upselling, cross selling and growing users within existing accounts. Foster a culture of success, collaboration, and continuous professional growth. Strategic Sales Planning: Develop and execute a comprehensive sales strategy to expand the mid market, grow revenue from existing accounts, and drive the adoption of Seequent's portfolio of solutions. Pipeline & Revenue Management: Oversee all aspects of the sales pipeline, from lead generation to closing deals. Ensure accurate sales pipeline and reporting using CRM (Salesforce). Customer Engagement: Coach your team to build and nurture long lasting relationships with prospective clients, understanding their challenges and demonstrating how Seequent's solutions can unlock significant value. Act as the first point of escalation in front of the customer, to ensure they are supported and we maintain strong, sympathetic, long term customer relationships. Cross Functional Collaboration: Work closely with Customer Solutions, Marketing, Sales Operations and partner teams across the wider Bently Systems to ensure alignment, develop sales collateral, and provide market feedback to shape product development, as well as go to market strategy. Market Intelligence: Stay current with industry trends, the competitive landscape, and customer needs to identify new opportunities and inform your teams priorities and direction. Operational Excellence: Manage the day to day activities of your sales team, holding weekly 1:1s, regular check ins, coaching, setting clear objectives, and monitoring progress to ensure company quotas are met, while maintaining the highest standards of CRM hygiene and reporting across your team. You will also be confident and prepared reporting moving business metrics to senior leadership. Qualifications & Skills Required Minimum of 5 years of experience in a SaaS or technology environment. Proven experience in a people leadership role within the sales industry, with a demonstrated ability to build, coach, and mentor high performing sales teams. High emotional intelligence with the ability to manage through ambiguity and through change, in a dynamic and fast paced, high growth environment. Ability to clearly articulate direction to team members, to link activity and tactics to the bigger company picture, as well as motivate and inspire both your own team and partner teams toward a shared purpose. Strong commercial acumen with a track record of achieving and exceeding sales targets as a people leader. Demonstrated capability with solution selling and managing complex sales cycles, as well as diverse customers throughout the EMEA region. Excellent communication, presentation, negotiation, and decision making skills. Ability to rapidly link technical details to wider business outcomes and respectfully challenge customers toward a better alternative. Must be confident delivering solutions to a technical market, and dealing with technical personas. Ability to act as a true ambassador of Seequent, living our values and always doing the right thing, even in the most challenging circumstances. Strong analytical skills, with the ability to translate data into actionable insights and accurate forecasts. Would be an Asset Knowledge and experience in, or selling into, the civil engineering, environmental, or a related technical domain. High proficiency with CRM software (Salesforce) and other sales tools such as Power BI. Experience in a fast paced, high growth, and constantly changing environment. What We Offer The opportunity to be part of a dynamic, global, and rapidly growing company. A positive and collaborative team culture with a strong emphasis on doing the right thing for our customers and colleagues. The chance to work with world leading technology that is making a real impact on creating a more sustainable future. Our Commitment to Equity, Diversity, and Inclusion At Seequent, we champion the uniqueness of each individual. Our commitment to inclusiveness, equity, and accessibility is fundamental to who we are. If you require accommodation during our recruitment process, please let our Talent Acquisition team know. We are here to ensure a fair opportunity for all. Research underscores that some individuals, especially women and under represented groups, may hesitate to apply for roles if they don't meet every requirement. Please don't count yourself out if you don't tick every box. We are committed to hiring a diverse team and encourage individuals of all background and abilities to apply. Thank you for considering us as your potential employer; we're excited to see what you can bring to our team! Benefits of being a Seequenteer and why you'll love being on our team Working at Seequent means becoming part of a community of collaborative innovators with insatiable curiosity and a passion to make a difference. Seequenteers are experts at what they do, visionaries with bold ideas for the future, and driven by a desire to make meaningful change. Our culture - At Seequent you'll be encouraged to Find a Better Way, Think Customer, Collaborate Enthusiastically, Exceed Expectations and Take Ownership, no matter what role you're in. Our values define a culture of open mindedness, connected teams despite geographical distance, transparent communication, and leadership at any level, where everyone is welcome as their authentic self. Our offices - Seequent operates from offices all over the world; as part of the Bentley Systems family. Our office hubs are fueled by barista crafted coffee, games, table tennis, Lego, online trivia battles, and regular office team events. We like to celebrate our wins with cake too, lots of cake. Benefits - Competitive salary, flexible working, a paid day each year to volunteer, an employee share purchase plan in most locations, rewards & recognition program, continuous learning and career growth opportunities, internal engagement events, culture & wellbeing program, personal support resources. Additional benefits are unique to each location Seequent resides in. How to apply If this sounds like the role for you, apply today
Jan 29, 2026
Full time
At Seequent, we help organisations to understand the underground, giving the confidence to make better decisions faster. We build world leading technology that is at the forefront of Earth sciences, transforming the way our customers work. Every day we help them develop critical mineral resources more sustainably, design and build better infrastructure, source renewable energy, and reduce their impact on the environment. We operate in 145+ countries while proudly maintaining headquarters in New Zealand. Role Seequent, The Bentley Subsurface Company, is a world leader in the development of subsurface modelling software. We create technology that helps organisations understand the subsurface to make better, more informed and more sustainable decisions about some of the world's most significant civil, environmental, and energy challenges. Acquired by Bentley Systems in 2021, we are now connecting the built world above ground with the hidden world below, creating a ground breaking class of software solutions. We are seeking an experienced, highly motivated and customer focused sales manager to lead and develop a team that are tasked with retaining and growing a dedicated set of customer accounts. This is a critical leadership role responsible for driving revenue growth within the mid market segment. The ideal candidate is a strategic thinker with a proven track record in software sales, an inspiring leader, and an exceptional coach with a high EQ. You will be responsible for developing and executing a strategic sales plan for your team, coaching your team through the complete sales cycle, and building a high performance team culture focused on achieving ambitious growth targets. This role is responsible for building and leading a diverse and geographically distributed team of professionals that serve customers throughout the entire EMEA region. Key Responsibilities Team Leadership & Development: Recruit, train, coach, and motivate a team of account managing sellers to achieve revenue growth through upselling, cross selling and growing users within existing accounts. Foster a culture of success, collaboration, and continuous professional growth. Strategic Sales Planning: Develop and execute a comprehensive sales strategy to expand the mid market, grow revenue from existing accounts, and drive the adoption of Seequent's portfolio of solutions. Pipeline & Revenue Management: Oversee all aspects of the sales pipeline, from lead generation to closing deals. Ensure accurate sales pipeline and reporting using CRM (Salesforce). Customer Engagement: Coach your team to build and nurture long lasting relationships with prospective clients, understanding their challenges and demonstrating how Seequent's solutions can unlock significant value. Act as the first point of escalation in front of the customer, to ensure they are supported and we maintain strong, sympathetic, long term customer relationships. Cross Functional Collaboration: Work closely with Customer Solutions, Marketing, Sales Operations and partner teams across the wider Bently Systems to ensure alignment, develop sales collateral, and provide market feedback to shape product development, as well as go to market strategy. Market Intelligence: Stay current with industry trends, the competitive landscape, and customer needs to identify new opportunities and inform your teams priorities and direction. Operational Excellence: Manage the day to day activities of your sales team, holding weekly 1:1s, regular check ins, coaching, setting clear objectives, and monitoring progress to ensure company quotas are met, while maintaining the highest standards of CRM hygiene and reporting across your team. You will also be confident and prepared reporting moving business metrics to senior leadership. Qualifications & Skills Required Minimum of 5 years of experience in a SaaS or technology environment. Proven experience in a people leadership role within the sales industry, with a demonstrated ability to build, coach, and mentor high performing sales teams. High emotional intelligence with the ability to manage through ambiguity and through change, in a dynamic and fast paced, high growth environment. Ability to clearly articulate direction to team members, to link activity and tactics to the bigger company picture, as well as motivate and inspire both your own team and partner teams toward a shared purpose. Strong commercial acumen with a track record of achieving and exceeding sales targets as a people leader. Demonstrated capability with solution selling and managing complex sales cycles, as well as diverse customers throughout the EMEA region. Excellent communication, presentation, negotiation, and decision making skills. Ability to rapidly link technical details to wider business outcomes and respectfully challenge customers toward a better alternative. Must be confident delivering solutions to a technical market, and dealing with technical personas. Ability to act as a true ambassador of Seequent, living our values and always doing the right thing, even in the most challenging circumstances. Strong analytical skills, with the ability to translate data into actionable insights and accurate forecasts. Would be an Asset Knowledge and experience in, or selling into, the civil engineering, environmental, or a related technical domain. High proficiency with CRM software (Salesforce) and other sales tools such as Power BI. Experience in a fast paced, high growth, and constantly changing environment. What We Offer The opportunity to be part of a dynamic, global, and rapidly growing company. A positive and collaborative team culture with a strong emphasis on doing the right thing for our customers and colleagues. The chance to work with world leading technology that is making a real impact on creating a more sustainable future. Our Commitment to Equity, Diversity, and Inclusion At Seequent, we champion the uniqueness of each individual. Our commitment to inclusiveness, equity, and accessibility is fundamental to who we are. If you require accommodation during our recruitment process, please let our Talent Acquisition team know. We are here to ensure a fair opportunity for all. Research underscores that some individuals, especially women and under represented groups, may hesitate to apply for roles if they don't meet every requirement. Please don't count yourself out if you don't tick every box. We are committed to hiring a diverse team and encourage individuals of all background and abilities to apply. Thank you for considering us as your potential employer; we're excited to see what you can bring to our team! Benefits of being a Seequenteer and why you'll love being on our team Working at Seequent means becoming part of a community of collaborative innovators with insatiable curiosity and a passion to make a difference. Seequenteers are experts at what they do, visionaries with bold ideas for the future, and driven by a desire to make meaningful change. Our culture - At Seequent you'll be encouraged to Find a Better Way, Think Customer, Collaborate Enthusiastically, Exceed Expectations and Take Ownership, no matter what role you're in. Our values define a culture of open mindedness, connected teams despite geographical distance, transparent communication, and leadership at any level, where everyone is welcome as their authentic self. Our offices - Seequent operates from offices all over the world; as part of the Bentley Systems family. Our office hubs are fueled by barista crafted coffee, games, table tennis, Lego, online trivia battles, and regular office team events. We like to celebrate our wins with cake too, lots of cake. Benefits - Competitive salary, flexible working, a paid day each year to volunteer, an employee share purchase plan in most locations, rewards & recognition program, continuous learning and career growth opportunities, internal engagement events, culture & wellbeing program, personal support resources. Additional benefits are unique to each location Seequent resides in. How to apply If this sounds like the role for you, apply today
Company Description Company DescriptionPublicis Media harnesses the power of modern media through leading agency brands Dysrupt, Infinite Roar, Publicis Collective, Publicis Health Media, Spark Foundry, Starcom and Zenith, as well as global accelerator PMX; immersive experience group PMCI and access to integrated platform-based technologies and offerings from CJ, Epsilon and Influential. A key business solution of Publicis Groupe, Publicis Media's digital-first, data-driven global solutions deliver client value and drive growth in a platform-powered world. It is present in over 100 countries with over 23,000 employees worldwide. Job Description Join a global Performance organisation that helps some of the world's largest advertisers deliver measurable business outcomes across more than 57 markets. Our Performance Centre of Excellence partners closely with Google, Meta, Amazon and The Trade Desk, developing performance solutions across social, search, programmatic, commerce and affiliates. Within this, the Acceleration team is dedicated to enabling growth, connecting our people, scaling our products, and embedding processes that elevate how we operate worldwide. As Product Operations Lead, you will shape how our products are prioritised, adopted and scaled across markets. You'll influence strategic decision making, guide key stakeholders, and ensure that our most important clients experience a best in class onboarding journey. This is a role for someone who thrives on creating clarity, driving outcomes, and enabling teams to work smarter. Responsibilities Align product roadmap priorities with business goals, user insights and market trends, facilitating discussions that ensure clear stakeholder alignment. Build and maintain systems that track onboarding deliverables, timelines and dependencies, identifying risks early and keeping projects moving smoothly. Lead engagement with key strategic accounts, overseeing introductions, onboarding and ongoing touchpoints, while defining KPIs and reporting measurable outcomes. Act as the central communication point for product updates, progress, risks and opportunities across both internal teams and external partners. Manage user communication, including feature updates, onboarding materials and engagement initiatives, ensuring feedback is captured and channelled into roadmap planning. Identify opportunities to streamline processes and resolve operational challenges, collaborating closely with product development to improve delivery and user experience. Qualifications Demonstrable experience in product operations, program management or a related field at senior manager or lead level Track record of delivering complex, cross functional projects. Experience within digital media platforms or digital media operations. Skills Excellent organisational, planning and time management capability. Strong communication and relationship building skills. Proficiency with tools such as Jira, Trello or Asana. Analytical, KPI driven approach to decision making. Knowledge Understanding of product development lifecycles and user centred design. Exposure to SaaS or technology driven environments is an advantage. Additional Information Publicis Groupe has fantastic benefits on offer to all of our employees. In the UK, in addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlan, we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Jan 29, 2026
Full time
Company Description Company DescriptionPublicis Media harnesses the power of modern media through leading agency brands Dysrupt, Infinite Roar, Publicis Collective, Publicis Health Media, Spark Foundry, Starcom and Zenith, as well as global accelerator PMX; immersive experience group PMCI and access to integrated platform-based technologies and offerings from CJ, Epsilon and Influential. A key business solution of Publicis Groupe, Publicis Media's digital-first, data-driven global solutions deliver client value and drive growth in a platform-powered world. It is present in over 100 countries with over 23,000 employees worldwide. Job Description Join a global Performance organisation that helps some of the world's largest advertisers deliver measurable business outcomes across more than 57 markets. Our Performance Centre of Excellence partners closely with Google, Meta, Amazon and The Trade Desk, developing performance solutions across social, search, programmatic, commerce and affiliates. Within this, the Acceleration team is dedicated to enabling growth, connecting our people, scaling our products, and embedding processes that elevate how we operate worldwide. As Product Operations Lead, you will shape how our products are prioritised, adopted and scaled across markets. You'll influence strategic decision making, guide key stakeholders, and ensure that our most important clients experience a best in class onboarding journey. This is a role for someone who thrives on creating clarity, driving outcomes, and enabling teams to work smarter. Responsibilities Align product roadmap priorities with business goals, user insights and market trends, facilitating discussions that ensure clear stakeholder alignment. Build and maintain systems that track onboarding deliverables, timelines and dependencies, identifying risks early and keeping projects moving smoothly. Lead engagement with key strategic accounts, overseeing introductions, onboarding and ongoing touchpoints, while defining KPIs and reporting measurable outcomes. Act as the central communication point for product updates, progress, risks and opportunities across both internal teams and external partners. Manage user communication, including feature updates, onboarding materials and engagement initiatives, ensuring feedback is captured and channelled into roadmap planning. Identify opportunities to streamline processes and resolve operational challenges, collaborating closely with product development to improve delivery and user experience. Qualifications Demonstrable experience in product operations, program management or a related field at senior manager or lead level Track record of delivering complex, cross functional projects. Experience within digital media platforms or digital media operations. Skills Excellent organisational, planning and time management capability. Strong communication and relationship building skills. Proficiency with tools such as Jira, Trello or Asana. Analytical, KPI driven approach to decision making. Knowledge Understanding of product development lifecycles and user centred design. Exposure to SaaS or technology driven environments is an advantage. Additional Information Publicis Groupe has fantastic benefits on offer to all of our employees. In the UK, in addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlan, we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
About The Role AV (Audio Visual) experience is essiential for this role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Project Manager to be a key part of our Projects Delivery Department, representing proAV, taking full responsibility for ensuring the successful and profitable deployment of an end-to-end programme. They will be entrusted with the responsibility of working alongside the sales, operational and engineering teams in managing project scope for a range of client direct and construction projects. This is an exciting opportunity for an exceptional, experienced Project Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Perform work on multiple projects within the budgeted cost and to the satisfaction of the client Ensure successful and profitable execution by following standards and supporting the implementation of processes and SOP s that drive consistency Liaison with other internal departments, clients and contractors Ensure that the H&S files are in place for your projects and that safe systems of work are put in place Understand the contractual requirements of your projects Ensure that technical and drawing information is available and correct to allow others to perform their works in an efficient manner Manage the setup elements of systems to prove the concept Deal with all aspects of the financial management of your projects including invoicing and variations ensuring that we are not financial exposed and get paid in a timely fashion Deal with all aspects interfacing of audio visual systems into our client s buildings this will encompass both hardware and software interfaces Represent the company at a senior level with the necessary level of professional conduct and presentation To develop your knowledge from both experience and research to become an expert in one or more of a particular area of our project work to whom others in the organisation can refer. Produce project documentation through the lifecycle of the project i.e. Programme of works, reporting, CRM Monitor the progress and performance against the programme, identifying, resolving, escalating operational problems and minimizing delays Attend pretender interviews, supporting sales and estimating Desirable skills: Possess a good underpinning technical knowledge of Electronics and Audio Visual Systems An understanding of contracts and commercial processes Ability to plan and organise projects and schedule work Ability to prioritize and work under pressure is essential Competent to a high level of computer literacy Able to work as part of a team Ability to think laterally finding an appropriate solution to fulfil an application Good communication skills both verbal and written, being able to communicate with company executives to building contractors Ability to work to the highest quality standards, with attention to detail ensuring that we complete our work thoroughly, never walking away from a problem. Organised and flexible with the ability to approach different types of tasks during the working day Demonstrate a professional, enthusiastic & committed approach at all times. Hours of work: 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Jan 29, 2026
Full time
About The Role AV (Audio Visual) experience is essiential for this role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Project Manager to be a key part of our Projects Delivery Department, representing proAV, taking full responsibility for ensuring the successful and profitable deployment of an end-to-end programme. They will be entrusted with the responsibility of working alongside the sales, operational and engineering teams in managing project scope for a range of client direct and construction projects. This is an exciting opportunity for an exceptional, experienced Project Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Perform work on multiple projects within the budgeted cost and to the satisfaction of the client Ensure successful and profitable execution by following standards and supporting the implementation of processes and SOP s that drive consistency Liaison with other internal departments, clients and contractors Ensure that the H&S files are in place for your projects and that safe systems of work are put in place Understand the contractual requirements of your projects Ensure that technical and drawing information is available and correct to allow others to perform their works in an efficient manner Manage the setup elements of systems to prove the concept Deal with all aspects of the financial management of your projects including invoicing and variations ensuring that we are not financial exposed and get paid in a timely fashion Deal with all aspects interfacing of audio visual systems into our client s buildings this will encompass both hardware and software interfaces Represent the company at a senior level with the necessary level of professional conduct and presentation To develop your knowledge from both experience and research to become an expert in one or more of a particular area of our project work to whom others in the organisation can refer. Produce project documentation through the lifecycle of the project i.e. Programme of works, reporting, CRM Monitor the progress and performance against the programme, identifying, resolving, escalating operational problems and minimizing delays Attend pretender interviews, supporting sales and estimating Desirable skills: Possess a good underpinning technical knowledge of Electronics and Audio Visual Systems An understanding of contracts and commercial processes Ability to plan and organise projects and schedule work Ability to prioritize and work under pressure is essential Competent to a high level of computer literacy Able to work as part of a team Ability to think laterally finding an appropriate solution to fulfil an application Good communication skills both verbal and written, being able to communicate with company executives to building contractors Ability to work to the highest quality standards, with attention to detail ensuring that we complete our work thoroughly, never walking away from a problem. Organised and flexible with the ability to approach different types of tasks during the working day Demonstrate a professional, enthusiastic & committed approach at all times. Hours of work: 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
About The Role AV (Audio Visual) experience is essiential for this role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Client Direct Project Manager to be a key part of our Projects Delivery Department, representing proAV, taking full responsibility for ensuring the successful deployment of an end-to-end programme. They will be entrusted with the responsibility of working alongside the sales, operational and engineering teams in managing project scope for a range of client direct and construction projects. This is an exciting opportunity for an exceptional, experienced Client Direct Project Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Perform work on multiple projects within the budgeted cost and to the satisfaction of the client. Monitor the progress and performance against the programme, identifying, resolving, escalating operational problems and minimizing delays. Ensure successful and profitable execution by following standards and supporting the implementation of processes and SOP s that drive consistency. Liaison with other internal departments, clients and contractors / AV integrators. Ensure that the H&S files are in place for your projects and that safe systems of work are put in place. Understand the contractual requirements of your projects and local regulations in regions. Ensure that technical and drawing information is available and correct to allow others to perform their works in an efficient manner adhering to client sign off procedures. Manage the setup elements of systems to prove the concept. Deal with all aspects of the financial management of your projects including invoicing and variations. Deal with all aspects interfacing of audio visual systems the client s buildings this will encompass both hardware and software interfaces. Represent the company at a senior level with the necessary level of professional conduct and presentation. To develop your knowledge from both experience and research to become an expert in one or more of a particular area of our project work to whom others in the organisation can refer. Produce project documentation through the lifecycle of the project i.e. Programme of works, reporting. Ensuring the client platforms are updated to include timesheets and project notes all reporting to be real time. Attend pretender interviews as required by the client being impartial at all times. Demonstrate Technical knowledge of: AVoIP Video, Audio and USB distribution, routing etc over the network. Crestron NVX, Extron NAV, Q-Sys NV and the likes) Bandwidth considerations especially with larger networks with uplinks to other switches. Dante/AES67 Primarily understanding audio over the network, how clocking works, distribution, bandwidth and layer 2 distribution. IP Networks (VLANS, DNS, Multicast/Unicast, PTP) Understanding IP networks for AVoIP, Dante, IPTV, IP addressing and VLAN routing DSP design/ concept Having an understanding how Audio DSP s work; licences needed if applicable. Dante channel counts and limitations depending on device models. Ideally having some DSP design knowledge Conferencing and audio reproduction. Audio basics understanding signal levels, sound reinforcement, echo cancellation, equalisation and audio delays for larger spaces System design (Schematics and workflow) AV signal flow and overall design understanding with the ability to spot errors or issues System build (M&E, containment, power and data requirements) Mechanical build of the space including the requirements needed to support the AV needs. Hours of work: 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Jan 29, 2026
Full time
About The Role AV (Audio Visual) experience is essiential for this role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Client Direct Project Manager to be a key part of our Projects Delivery Department, representing proAV, taking full responsibility for ensuring the successful deployment of an end-to-end programme. They will be entrusted with the responsibility of working alongside the sales, operational and engineering teams in managing project scope for a range of client direct and construction projects. This is an exciting opportunity for an exceptional, experienced Client Direct Project Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Perform work on multiple projects within the budgeted cost and to the satisfaction of the client. Monitor the progress and performance against the programme, identifying, resolving, escalating operational problems and minimizing delays. Ensure successful and profitable execution by following standards and supporting the implementation of processes and SOP s that drive consistency. Liaison with other internal departments, clients and contractors / AV integrators. Ensure that the H&S files are in place for your projects and that safe systems of work are put in place. Understand the contractual requirements of your projects and local regulations in regions. Ensure that technical and drawing information is available and correct to allow others to perform their works in an efficient manner adhering to client sign off procedures. Manage the setup elements of systems to prove the concept. Deal with all aspects of the financial management of your projects including invoicing and variations. Deal with all aspects interfacing of audio visual systems the client s buildings this will encompass both hardware and software interfaces. Represent the company at a senior level with the necessary level of professional conduct and presentation. To develop your knowledge from both experience and research to become an expert in one or more of a particular area of our project work to whom others in the organisation can refer. Produce project documentation through the lifecycle of the project i.e. Programme of works, reporting. Ensuring the client platforms are updated to include timesheets and project notes all reporting to be real time. Attend pretender interviews as required by the client being impartial at all times. Demonstrate Technical knowledge of: AVoIP Video, Audio and USB distribution, routing etc over the network. Crestron NVX, Extron NAV, Q-Sys NV and the likes) Bandwidth considerations especially with larger networks with uplinks to other switches. Dante/AES67 Primarily understanding audio over the network, how clocking works, distribution, bandwidth and layer 2 distribution. IP Networks (VLANS, DNS, Multicast/Unicast, PTP) Understanding IP networks for AVoIP, Dante, IPTV, IP addressing and VLAN routing DSP design/ concept Having an understanding how Audio DSP s work; licences needed if applicable. Dante channel counts and limitations depending on device models. Ideally having some DSP design knowledge Conferencing and audio reproduction. Audio basics understanding signal levels, sound reinforcement, echo cancellation, equalisation and audio delays for larger spaces System design (Schematics and workflow) AV signal flow and overall design understanding with the ability to spot errors or issues System build (M&E, containment, power and data requirements) Mechanical build of the space including the requirements needed to support the AV needs. Hours of work: 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Ernst & Young Advisory Services Sdn Bhd
City, Manchester
Location: London At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Job Title Senior Manager - Cybersecurity About EY At EY, we are committed to building a better working world. Our Cybersecurity Consulting Practice is rapidly expanding, and we are investing in our capabilities to meet the increasing demand for cybersecurity solutions. Join us and be part of a global team of over 13,000 professionals dedicated to delivering cutting edge security transformation programs and services. The Opportunity As a Senior Manager in Cybersecurity, you will leverage diverse ideas and perspectives to deliver technical excellence and provide relevant insights to our clients. You will play a pivotal role in managing cybersecurity engagements, building client relationships, and leading teams to develop innovative solutions that address complex security challenges. Location London, Manchester or Scotland Key Responsibilities Deliver high quality cybersecurity engagements, ensuring alignment with EY's standards of technical excellence and client satisfaction. Build and maintain strong relationships with clients, leveraging these connections to effectively execute work and understand their business agendas. Maintain open and proactive communication with clients and stakeholders, building credibility by staying informed about their businesses and industry trends. Analyze long term trends and identify financial implications of various business strategies, promoting EY's services and values. Develop and manage project plans, ensuring timely delivery and effective resource allocation. Foster a positive team environment by mentoring and coaching junior staff, conducting performance reviews, and contributing to their professional development. Support business development activities, including proposal writing and impactful presentations to potential clients. Contribute to recruiting, retaining, and training cybersecurity professionals, ensuring a high performing team. Skills and Attributes for Success Professional demeanor with the ability to establish credibility and demonstrate expertise quickly.Excellent communication skills, both oral and written, tailored to diverse audiences. Strong team player who values collaboration and encourages open communication among team members. Proven ability to deliver high quality outputs against project objectives and tight deadlines. Experience in people management, coaching, and developing colleagues. To Qualify for the Role, You Must Have Professional experience delivering cybersecurity solutions, either in an operational or consulting capacity. High level of drive and commitment to achieving solutions, with the ability to work under pressure and in unstructured environments. Expertise in developing impactful written presentations and engaging effectively with senior stakeholders. Specialization in one or more of the following areas: Identity and Access Management Data Privacy and Protection Security Architecture Operational Technology Security Governance, Risk, and Compliance Ideally, You'll Also Have Security related qualifications such as CISSP, CISM, CISMP, ISO27001 lead implementer or auditor, MBCI, or IAPP. Experience operating within an NCSC Assured Cyber Consultancy. Understanding of the cybersecurity regulatory landscape and assessment frameworks (e.g., NIS2, NIST CSF). Key delivery experience in cybersecurity strategy, transformation, and compliance. Sector experience in Government & Public Sector, Energy & Utilities, Retail and Consumer Products, Life Sciences, Telecoms, Media and Technology, or Transport. Professional services experience with market leading organizations in delivering cybersecurity solutions. Please note: The successful candidate must undergo and pass checks in line with SC (Security Check) clearance standards after joining EY. These checks may include, but are not limited to, verification of identity, right to work in the UK, employment history, proof of address may be required and unspent criminal convictions. Candidates must be a UK national or have been a resident in the UK for a minimum of five years and ensure that they have not spent more than six months outside the UK. Join Us At EY, you'll have the chance to build a meaningful and fulfilling career, supported by an inclusive culture and cutting edge technology. Together, we can create a better working world for all. What we look for We're interested in people with integrity who can collaborate with people from a diverse range of backgrounds and crucially a growth mindset. What we offer We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning:You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you:We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership:We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture:You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. Apply Now EY Building a better working world
Jan 28, 2026
Full time
Location: London At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Job Title Senior Manager - Cybersecurity About EY At EY, we are committed to building a better working world. Our Cybersecurity Consulting Practice is rapidly expanding, and we are investing in our capabilities to meet the increasing demand for cybersecurity solutions. Join us and be part of a global team of over 13,000 professionals dedicated to delivering cutting edge security transformation programs and services. The Opportunity As a Senior Manager in Cybersecurity, you will leverage diverse ideas and perspectives to deliver technical excellence and provide relevant insights to our clients. You will play a pivotal role in managing cybersecurity engagements, building client relationships, and leading teams to develop innovative solutions that address complex security challenges. Location London, Manchester or Scotland Key Responsibilities Deliver high quality cybersecurity engagements, ensuring alignment with EY's standards of technical excellence and client satisfaction. Build and maintain strong relationships with clients, leveraging these connections to effectively execute work and understand their business agendas. Maintain open and proactive communication with clients and stakeholders, building credibility by staying informed about their businesses and industry trends. Analyze long term trends and identify financial implications of various business strategies, promoting EY's services and values. Develop and manage project plans, ensuring timely delivery and effective resource allocation. Foster a positive team environment by mentoring and coaching junior staff, conducting performance reviews, and contributing to their professional development. Support business development activities, including proposal writing and impactful presentations to potential clients. Contribute to recruiting, retaining, and training cybersecurity professionals, ensuring a high performing team. Skills and Attributes for Success Professional demeanor with the ability to establish credibility and demonstrate expertise quickly.Excellent communication skills, both oral and written, tailored to diverse audiences. Strong team player who values collaboration and encourages open communication among team members. Proven ability to deliver high quality outputs against project objectives and tight deadlines. Experience in people management, coaching, and developing colleagues. To Qualify for the Role, You Must Have Professional experience delivering cybersecurity solutions, either in an operational or consulting capacity. High level of drive and commitment to achieving solutions, with the ability to work under pressure and in unstructured environments. Expertise in developing impactful written presentations and engaging effectively with senior stakeholders. Specialization in one or more of the following areas: Identity and Access Management Data Privacy and Protection Security Architecture Operational Technology Security Governance, Risk, and Compliance Ideally, You'll Also Have Security related qualifications such as CISSP, CISM, CISMP, ISO27001 lead implementer or auditor, MBCI, or IAPP. Experience operating within an NCSC Assured Cyber Consultancy. Understanding of the cybersecurity regulatory landscape and assessment frameworks (e.g., NIS2, NIST CSF). Key delivery experience in cybersecurity strategy, transformation, and compliance. Sector experience in Government & Public Sector, Energy & Utilities, Retail and Consumer Products, Life Sciences, Telecoms, Media and Technology, or Transport. Professional services experience with market leading organizations in delivering cybersecurity solutions. Please note: The successful candidate must undergo and pass checks in line with SC (Security Check) clearance standards after joining EY. These checks may include, but are not limited to, verification of identity, right to work in the UK, employment history, proof of address may be required and unspent criminal convictions. Candidates must be a UK national or have been a resident in the UK for a minimum of five years and ensure that they have not spent more than six months outside the UK. Join Us At EY, you'll have the chance to build a meaningful and fulfilling career, supported by an inclusive culture and cutting edge technology. Together, we can create a better working world for all. What we look for We're interested in people with integrity who can collaborate with people from a diverse range of backgrounds and crucially a growth mindset. What we offer We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning:You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you:We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership:We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture:You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. Apply Now EY Building a better working world
About Skift Skift is the leading business intelligence and media company in travel, providing news, research, and events that power smarter decisions across the global travel industry. We bring together our community of subscribers, members, and event attendees who rely on Skift for clarity, insights, and connection in an ever-evolving industry. Why This Role Matters Skift Exec Search is our executive recruitment arm dedicated to identifying and placing outstanding leadership talent across the travel ecosystem. The practice was established in early 2024, since then we have multiple successful executive placements completed (see our case study page) and have built the foundation from which we can grow. This role will help us dive deeper into certain travel verticals and take on searches in areas that we currently don't operate We are looking for someone that can help us shape the business as we move forward, especially as the Exec search landscape evolves. The Opportunity We are seeking a high-performing Senior Consultant, Business Development to drive new client relationships and revenue growth for Skift Exec Search. This role is ideally suited for someone with a proven track record in travel industry recruitment, particularly in Tech and Operations hiring, who has sold and delivered retained executive search work, especially at VP level and above. You'll be both a hunter and a builder: identifying new opportunities, shaping proposals and commercial engagements, and partnering with delivery teams to ensure exceptional client outcomes. This role is location-flexible, with a preference for candidates based in Europe or the United States. Some Of What You'll Do Business Development & Client Engagement Lead go-to-market growth for Skift Exec Search by identifying, qualifying, and winning new search mandates across the global travel industry. Build and maintain strong executive relationships with C-suite and senior leadership in travel, technology, and operations functions. Sell and manage retained executive search assignments, with a focus on VP-level and above roles. Lead pitch development, proposals, commercial negotiations, and deal closures. Join us at our industry events and wider travel industry conferences to continually engage with our clients and candidates. Thought Leadership & Market Intelligence Act as a trusted advisor and industry expert on recruitment trends, talent challenges, and organizational needs within the travel ecosystem. Collaborate across Skift teams to leverage insights, data, and research that differentiate our executive search value proposition. Collaboration & Delivery Work closely with consultants and researchers to translate business development momentum into successful, high-quality search delivery. Contribute to refining Skift Exec Search offerings, service frameworks, client engagement processes, and go-to-market strategies. What You'll Bring A minimum of five years of experience in travel industry recruitment, with a demonstrated network and background in executive search or specialized recruitment for Tech and Operations roles preferred. Proven success selling and executing retained search work, especially at VP+ level roles. Demonstrable track record of building and managing client pipelines, closing new business, and cultivating long-term partnerships. Experience partnering with leadership teams and working across global, remote stakeholders. How You Work Exceptional communicator - confident with senior executives and persuasive in commercial discussions. Strategic thinker with a blend of consultative selling skills and practical execution capability. Self-starter who thrives in a remote, collaborative, goal-oriented environment. High emotional intelligence, cultural agility, and the ability to work across diverse geographies and teams. What We Offer Opportunity to grow within a respected and innovative media company. Exposure to the intersection of media, events, and travel intelligence. Collaborative, supportive, and remote-friendly work environment. Competitive compensation and benefits. How We Work Skift is a remote-first, globally distributed company. We work asynchronously, value clear communication, and rely on strong documentation and follow-through to stay aligned across time zones. How To Apply If this role sounds like a great fit, we'd love to hear from you. Please submit your resume and a brief cover letter through our application system. The cover letter is an opportunity to share why you're interested in this role and how your experience aligns with our work-we value thoughtful applications. Skift is proud to be an Equal Opportunity Employer. We are committed to building a team that reflects the diversity of travelers around the world. We welcome applicants from all backgrounds, including people of color, women, LGBTQ+ individuals, people with disabilities, and those from other underrepresented communities. Here's What You Can Expect Next If you apply and are selected to interview, a Skift team member will reach out to you to schedule a time to connect.
Jan 27, 2026
Full time
About Skift Skift is the leading business intelligence and media company in travel, providing news, research, and events that power smarter decisions across the global travel industry. We bring together our community of subscribers, members, and event attendees who rely on Skift for clarity, insights, and connection in an ever-evolving industry. Why This Role Matters Skift Exec Search is our executive recruitment arm dedicated to identifying and placing outstanding leadership talent across the travel ecosystem. The practice was established in early 2024, since then we have multiple successful executive placements completed (see our case study page) and have built the foundation from which we can grow. This role will help us dive deeper into certain travel verticals and take on searches in areas that we currently don't operate We are looking for someone that can help us shape the business as we move forward, especially as the Exec search landscape evolves. The Opportunity We are seeking a high-performing Senior Consultant, Business Development to drive new client relationships and revenue growth for Skift Exec Search. This role is ideally suited for someone with a proven track record in travel industry recruitment, particularly in Tech and Operations hiring, who has sold and delivered retained executive search work, especially at VP level and above. You'll be both a hunter and a builder: identifying new opportunities, shaping proposals and commercial engagements, and partnering with delivery teams to ensure exceptional client outcomes. This role is location-flexible, with a preference for candidates based in Europe or the United States. Some Of What You'll Do Business Development & Client Engagement Lead go-to-market growth for Skift Exec Search by identifying, qualifying, and winning new search mandates across the global travel industry. Build and maintain strong executive relationships with C-suite and senior leadership in travel, technology, and operations functions. Sell and manage retained executive search assignments, with a focus on VP-level and above roles. Lead pitch development, proposals, commercial negotiations, and deal closures. Join us at our industry events and wider travel industry conferences to continually engage with our clients and candidates. Thought Leadership & Market Intelligence Act as a trusted advisor and industry expert on recruitment trends, talent challenges, and organizational needs within the travel ecosystem. Collaborate across Skift teams to leverage insights, data, and research that differentiate our executive search value proposition. Collaboration & Delivery Work closely with consultants and researchers to translate business development momentum into successful, high-quality search delivery. Contribute to refining Skift Exec Search offerings, service frameworks, client engagement processes, and go-to-market strategies. What You'll Bring A minimum of five years of experience in travel industry recruitment, with a demonstrated network and background in executive search or specialized recruitment for Tech and Operations roles preferred. Proven success selling and executing retained search work, especially at VP+ level roles. Demonstrable track record of building and managing client pipelines, closing new business, and cultivating long-term partnerships. Experience partnering with leadership teams and working across global, remote stakeholders. How You Work Exceptional communicator - confident with senior executives and persuasive in commercial discussions. Strategic thinker with a blend of consultative selling skills and practical execution capability. Self-starter who thrives in a remote, collaborative, goal-oriented environment. High emotional intelligence, cultural agility, and the ability to work across diverse geographies and teams. What We Offer Opportunity to grow within a respected and innovative media company. Exposure to the intersection of media, events, and travel intelligence. Collaborative, supportive, and remote-friendly work environment. Competitive compensation and benefits. How We Work Skift is a remote-first, globally distributed company. We work asynchronously, value clear communication, and rely on strong documentation and follow-through to stay aligned across time zones. How To Apply If this role sounds like a great fit, we'd love to hear from you. Please submit your resume and a brief cover letter through our application system. The cover letter is an opportunity to share why you're interested in this role and how your experience aligns with our work-we value thoughtful applications. Skift is proud to be an Equal Opportunity Employer. We are committed to building a team that reflects the diversity of travelers around the world. We welcome applicants from all backgrounds, including people of color, women, LGBTQ+ individuals, people with disabilities, and those from other underrepresented communities. Here's What You Can Expect Next If you apply and are selected to interview, a Skift team member will reach out to you to schedule a time to connect.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform. Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our central quality support team. As experts on a wide number of issues, our Quality Review & Support team (QRST) within the Audit Quality Department (AQD) provides support to our client-facing specialists in audit/assurance. From performing independent quality reviews on a selection of our listed and PIE audits, to being on-hand to help with complex enquiries, QRST is tasked with helping our team meet their reporting requirements and consistently deliver high quality audits. As part of this supportive and knowledgeable team, you'll have a chance to use and develop your technical skills and experience, find solutions to complex audit technical matters and contribute daily to the firm's commitment to deliver high quality output. Learn on the job. Lead and manage projects. Build a network of experienced specialists. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. We're looking for a Senior Manager with Financial Services experience to work within its Quality Review & Support team . The individual will help our teams deliver high quality audits by performing targeted reviews on our public interest entities (PIEs), challenging audits throughout the audit cycle, providing coaching and support to promote consistent high quality audits. You'll also: Perform in-flight reviews of audits at every stage from planning through to completion and reporting, identifying ways to improve audit quality Determine areas of focus for reviews, liaising with the QRST Director to agree approach Proactively discuss audit quality matters with teams and help develop strategies to deliver high audit quality audits Challenge the execution of audit procedures and documentation of audit work performed Support and coach teams to implement identified improvements in audit quality Identify issues and matters where firm-wide action may be required, in conjunction with the Director of the QRST Contribute to the development of training and guidance on performing high quality audits Provide clear and practical solutions to ad hoc audit quality queries Get the opportunity to contribute to the wider audit quality agenda by getting involved in a variety of audit quality initiatives lead by the wider Audit Quality Improvement team You'll be someone with: Required: IFRS9 or IFRS17 expertise Desirable: Experience of performing audit quality reviews (pre or post audit opinion) A Keen interest in Audit Quality Excellent practical and technical auditing experience particularly on more complex audits Good working knowledge of IFRS Ability and willingness to assertively challenge and influence more senior individuals and peers Ability to think innovatively and creatively to identify ways to improve audit quality Attention to detail Strong written and oral communication skills Effective project management Desirable: Experience of performing audit quality reviews (pre or post audit opinion) You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task ati hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jan 27, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform. Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our central quality support team. As experts on a wide number of issues, our Quality Review & Support team (QRST) within the Audit Quality Department (AQD) provides support to our client-facing specialists in audit/assurance. From performing independent quality reviews on a selection of our listed and PIE audits, to being on-hand to help with complex enquiries, QRST is tasked with helping our team meet their reporting requirements and consistently deliver high quality audits. As part of this supportive and knowledgeable team, you'll have a chance to use and develop your technical skills and experience, find solutions to complex audit technical matters and contribute daily to the firm's commitment to deliver high quality output. Learn on the job. Lead and manage projects. Build a network of experienced specialists. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. We're looking for a Senior Manager with Financial Services experience to work within its Quality Review & Support team . The individual will help our teams deliver high quality audits by performing targeted reviews on our public interest entities (PIEs), challenging audits throughout the audit cycle, providing coaching and support to promote consistent high quality audits. You'll also: Perform in-flight reviews of audits at every stage from planning through to completion and reporting, identifying ways to improve audit quality Determine areas of focus for reviews, liaising with the QRST Director to agree approach Proactively discuss audit quality matters with teams and help develop strategies to deliver high audit quality audits Challenge the execution of audit procedures and documentation of audit work performed Support and coach teams to implement identified improvements in audit quality Identify issues and matters where firm-wide action may be required, in conjunction with the Director of the QRST Contribute to the development of training and guidance on performing high quality audits Provide clear and practical solutions to ad hoc audit quality queries Get the opportunity to contribute to the wider audit quality agenda by getting involved in a variety of audit quality initiatives lead by the wider Audit Quality Improvement team You'll be someone with: Required: IFRS9 or IFRS17 expertise Desirable: Experience of performing audit quality reviews (pre or post audit opinion) A Keen interest in Audit Quality Excellent practical and technical auditing experience particularly on more complex audits Good working knowledge of IFRS Ability and willingness to assertively challenge and influence more senior individuals and peers Ability to think innovatively and creatively to identify ways to improve audit quality Attention to detail Strong written and oral communication skills Effective project management Desirable: Experience of performing audit quality reviews (pre or post audit opinion) You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task ati hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
We now have an exciting opportunity for a Customer Service Advisor/Administrator to join our repairs and maintenance team at Lymington Hospital. The position is offered on a permanent part time basis of 34 hours per week. Working hours would be Monday to Thursday 10:30am - 6pm (with a half hour break) and Friday 12 - 6pm. Rydon Maintenance provides hard facilities management services, incorporating planned preventative and reactive maintenance to a variety of clients, predominantly within the healthcare and housing association sectors. Within our healthcare division we look after a growing number of healthcare buildings for NHS Trusts, residential homes and educational facilities. Using the latest technology we ensure properties are well maintained, efficient and fit for purpose. Job Purpose As Customer Service Advisor you will work as part of a small team running the day to day operations of the repairs helpdesk for the hospital, ensuring the quality of our service delivery. This will involve taking calls from our client, contractors and operational teams, inputting repair requests and generating reports. You will liaise closely with engineers and contractors and allocate work appropriately, storing documents, and responding to maintenance queries both over the phone and email. You will play a key part in ensuring that KPIs and SLAs across the contract are being met. key responsibilities include; To monitor the outstanding repair calls within the helpdesk. To take calls from general public who are requiring guidance regarding hospital appointments. Planning in daily works for site engineers. To ensure effective communication between our operational team and our client. Ordering of materials required by the engineers, speaking to suppliers and contractors. Provide additional administration and support, where required for other team members and managers. Assist in the compiling of reports and to monitor compliance, highlighting/escalating any areas of concern. What we can offer you; Competitive Starting Salary of £23,625 per annum based on part time hours of 34 per week. Holiday Entitlement: 25 days per annum Holiday Purchase Scheme: Buy up to an additional 5 days holiday Pension Scheme: 4% contributory. Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes. Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire. Eyecare vouchers and free Flu Vaccinations Health Cash Plan: helping you spread the cost of essential healthcare 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it. Wellbeing and mental health champions readily available at work. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Opportunities for you to progress your career across the business This is a permanent part time position and working hours are Monday to Thursday 10:30am - 6pm (with a half hour break) and Friday 12 - 6pm. Experience Required The successful candidate will have previous customer service or helpdesk experience. This experience will ideally have been gained with a maintenance company/contractor however this is not essential. Above all you will have excellent customer service skills (including good telephone and written communication skills), a can-do attitude and enjoy working as part of a team. You will have knowledge of Microsoft packages such as Word and Excel. If you have the above experience, we'd strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To apply online, please use the 'apply for this job link' at the top of this page to be redirected to our dedicated careers page to complete your application.
Jan 27, 2026
Full time
We now have an exciting opportunity for a Customer Service Advisor/Administrator to join our repairs and maintenance team at Lymington Hospital. The position is offered on a permanent part time basis of 34 hours per week. Working hours would be Monday to Thursday 10:30am - 6pm (with a half hour break) and Friday 12 - 6pm. Rydon Maintenance provides hard facilities management services, incorporating planned preventative and reactive maintenance to a variety of clients, predominantly within the healthcare and housing association sectors. Within our healthcare division we look after a growing number of healthcare buildings for NHS Trusts, residential homes and educational facilities. Using the latest technology we ensure properties are well maintained, efficient and fit for purpose. Job Purpose As Customer Service Advisor you will work as part of a small team running the day to day operations of the repairs helpdesk for the hospital, ensuring the quality of our service delivery. This will involve taking calls from our client, contractors and operational teams, inputting repair requests and generating reports. You will liaise closely with engineers and contractors and allocate work appropriately, storing documents, and responding to maintenance queries both over the phone and email. You will play a key part in ensuring that KPIs and SLAs across the contract are being met. key responsibilities include; To monitor the outstanding repair calls within the helpdesk. To take calls from general public who are requiring guidance regarding hospital appointments. Planning in daily works for site engineers. To ensure effective communication between our operational team and our client. Ordering of materials required by the engineers, speaking to suppliers and contractors. Provide additional administration and support, where required for other team members and managers. Assist in the compiling of reports and to monitor compliance, highlighting/escalating any areas of concern. What we can offer you; Competitive Starting Salary of £23,625 per annum based on part time hours of 34 per week. Holiday Entitlement: 25 days per annum Holiday Purchase Scheme: Buy up to an additional 5 days holiday Pension Scheme: 4% contributory. Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes. Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire. Eyecare vouchers and free Flu Vaccinations Health Cash Plan: helping you spread the cost of essential healthcare 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it. Wellbeing and mental health champions readily available at work. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Opportunities for you to progress your career across the business This is a permanent part time position and working hours are Monday to Thursday 10:30am - 6pm (with a half hour break) and Friday 12 - 6pm. Experience Required The successful candidate will have previous customer service or helpdesk experience. This experience will ideally have been gained with a maintenance company/contractor however this is not essential. Above all you will have excellent customer service skills (including good telephone and written communication skills), a can-do attitude and enjoy working as part of a team. You will have knowledge of Microsoft packages such as Word and Excel. If you have the above experience, we'd strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To apply online, please use the 'apply for this job link' at the top of this page to be redirected to our dedicated careers page to complete your application.
