Who Are They Theatre enjoys a special place within Northern Ireland s artistic landscape. As a prolific production house, their theatre is the beating cultural heart of Northern Ireland inspiring and entertaining audiences with both new and established plays and helping to launch the careers of some of their most famous actors, directors, and playwrights. This is a playhouse for all. They are a shared civic space for artists and audiences alike; a creative hub for theatre-making, nurturing talent and promoting the critical role of the arts in society Purpose of the Post The Fundraising Manager is a senior operational role within the theatre s Development and Marketing team, responsible for the effective delivery and implementation of the their fundraising activity. Working closely with the Head of Development& Marketing, the post holder will lead the day -to-day management of fundraising programmes across fundraising bodies, Trusts and Foundations, individual giving, corporate partnership and fundraising events, ensuring activity is well planned, delivered on time and meets agreed income and engagement objectives. The role will play a key delivery role in the their Fund for the Future fundraising initiative, supporting campaign implementation, donor stewardship and reporting, and helping to build sustainable, long -term income for the organisation. The Fundraising Manager will lead on fundraising events, manage and steward key donor and funder relationships, monitor income performance, and work collaboratively with colleagues across the organisation, particularly Creative Learning, Finance, Front of House and Production teams. Benefits Of course, They provide all the standard entitlements like an employer contributed pension and statutory pay for sickness, maternity, and paternity leave, but they also have some extras: • Additional paid day off for your birthday • Access to a free, confidential counselling service through their Employment Assistance Programme. Free beverages from their café/bar. • Discounted food from our café/bar. • Free tickets for Lyric productions. • Free period products in all bathrooms. Main Duties and Responsibilities FUNDRAISING • Deliver agreed fundraising plans and priorities, working closely with the Head of Development& Marketing. • Lead the day -to-day delivery of the Fund for the Future initiative, including donor stewardship, events, reporting and supporter engagement. • Manage the operational delivery of individual giving and membership activity, including their Membership • Manage and steward a portfolio of donors, funders and sponsors, acting as day-to-day relationship lead as agreed. • Monitor, track and report on fundraising income and performance against agreed targets. • Manage fundraising pipelines, deadlines and project plans to ensure timely delivery. • Support the development, writing and submission of funding applications, sponsorship proposals and donor communications. • Ensure accurate record keeping, compliance and reporting across all fundraising activity. • Work with the Finance department to ensure accurate allocation, coding and reporting of fundraising income, in line with best practice and compliance requirements. • Ensure all fundraising activity complies with GDPR, fundraising regulations and ethical standards. EVENT MANAGEMENT • Take operational lead on the planning and delivery of fundraising events, ensuring they are delivered to budget, schedule and agreed objectives. • Manage suppliers, logistics, budgets and internal stakeholders. • Monitor, track and report on event income, liaising with Finance on invoicing, cash donations and sponsorships. • Lead post -event evaluation and reporting, including income performance, return on investment and supporter engagement. SALES & MARKETING • Work closely with the Marketing team to deliver fundraising campaigns and communications. Manage communications for all donors and supporters, ensuring a high standard of stewardship. • Keep up-to-date with developments and best practice in fundraising within the charity and arts sectors. • Ensure all donor records are accurate, up to date and compliant with data protection legislation. Provide content and insight to support marketing activity, including funding success stories, impact reporting and donor recognition Personnel Specification Essential Criteria Either: • A degree-level qualification and a minimum of 3 years experience in fundraising, development, marketing or a related environment; OR • At least 4 years relevant professional experience in fundraising, development or income generation. • Proven experience of planning, managing and delivering fundraising activity with measurable outcomes. • First-class written and verbal communication skills, including experience of writing persuasive funding applications or donor communications. • Demonstrable ability to build and maintain relationships with people from all backgrounds, including excellent networking and stakeholder management skills. • Experience of event planning and delivery. • Experience of project management. • Strong organisational skills, with experience of managing multiple projects and deadlines. • High level of IT literacy, including CRM systems and Microsoft Office. • Competence in all marketing and CRM channels, such as DotDogital, LinkedIn and Craft CMS. Desirable Criteria • Proven track record in fundraising and donor stewardship. • Experience of making successful fundraising asks. • Experience of raising income through fundraising events. • Experience of contributing to or delivering a strategic or future-focused fundraising campaign. Experience of using Spektrix, including Opportunities and reporting. • Experience of working in, or strong interest in, theatre and the arts Location: Belfast Contract Type : Permanent Hours : Working hours are 37.5 per week (excluding breaks), normally worked between 9am to 5pm. Due to the nature of the business the post holder will also be required to work occasional evenings and weekends. Time off in lieu will be granted for any work done on a statutory holiday. Salary: £31,500 - £34,500 (plus 3% pension contribution) per annum, dependent on experience You may also have experience in the following: Fundraising Engagement Manager, Fundraising Manager, Fundraiser, Engagement Manager, Fundraising Executive, Fundraising Officer, Fundraising Assistant, Fundraising Administrator, Sales Executive, Business Development, Charity, Third Sector, NFP, etc. REF-
Mar 03, 2026
Full time
Who Are They Theatre enjoys a special place within Northern Ireland s artistic landscape. As a prolific production house, their theatre is the beating cultural heart of Northern Ireland inspiring and entertaining audiences with both new and established plays and helping to launch the careers of some of their most famous actors, directors, and playwrights. This is a playhouse for all. They are a shared civic space for artists and audiences alike; a creative hub for theatre-making, nurturing talent and promoting the critical role of the arts in society Purpose of the Post The Fundraising Manager is a senior operational role within the theatre s Development and Marketing team, responsible for the effective delivery and implementation of the their fundraising activity. Working closely with the Head of Development& Marketing, the post holder will lead the day -to-day management of fundraising programmes across fundraising bodies, Trusts and Foundations, individual giving, corporate partnership and fundraising events, ensuring activity is well planned, delivered on time and meets agreed income and engagement objectives. The role will play a key delivery role in the their Fund for the Future fundraising initiative, supporting campaign implementation, donor stewardship and reporting, and helping to build sustainable, long -term income for the organisation. The Fundraising Manager will lead on fundraising events, manage and steward key donor and funder relationships, monitor income performance, and work collaboratively with colleagues across the organisation, particularly Creative Learning, Finance, Front of House and Production teams. Benefits Of course, They provide all the standard entitlements like an employer contributed pension and statutory pay for sickness, maternity, and paternity leave, but they also have some extras: • Additional paid day off for your birthday • Access to a free, confidential counselling service through their Employment Assistance Programme. Free beverages from their café/bar. • Discounted food from our café/bar. • Free tickets for Lyric productions. • Free period products in all bathrooms. Main Duties and Responsibilities FUNDRAISING • Deliver agreed fundraising plans and priorities, working closely with the Head of Development& Marketing. • Lead the day -to-day delivery of the Fund for the Future initiative, including donor stewardship, events, reporting and supporter engagement. • Manage the operational delivery of individual giving and membership activity, including their Membership • Manage and steward a portfolio of donors, funders and sponsors, acting as day-to-day relationship lead as agreed. • Monitor, track and report on fundraising income and performance against agreed targets. • Manage fundraising pipelines, deadlines and project plans to ensure timely delivery. • Support the development, writing and submission of funding applications, sponsorship proposals and donor communications. • Ensure accurate record keeping, compliance and reporting across all fundraising activity. • Work with the Finance department to ensure accurate allocation, coding and reporting of fundraising income, in line with best practice and compliance requirements. • Ensure all fundraising activity complies with GDPR, fundraising regulations and ethical standards. EVENT MANAGEMENT • Take operational lead on the planning and delivery of fundraising events, ensuring they are delivered to budget, schedule and agreed objectives. • Manage suppliers, logistics, budgets and internal stakeholders. • Monitor, track and report on event income, liaising with Finance on invoicing, cash donations and sponsorships. • Lead post -event evaluation and reporting, including income performance, return on investment and supporter engagement. SALES & MARKETING • Work closely with the Marketing team to deliver fundraising campaigns and communications. Manage communications for all donors and supporters, ensuring a high standard of stewardship. • Keep up-to-date with developments and best practice in fundraising within the charity and arts sectors. • Ensure all donor records are accurate, up to date and compliant with data protection legislation. Provide content and insight to support marketing activity, including funding success stories, impact reporting and donor recognition Personnel Specification Essential Criteria Either: • A degree-level qualification and a minimum of 3 years experience in fundraising, development, marketing or a related environment; OR • At least 4 years relevant professional experience in fundraising, development or income generation. • Proven experience of planning, managing and delivering fundraising activity with measurable outcomes. • First-class written and verbal communication skills, including experience of writing persuasive funding applications or donor communications. • Demonstrable ability to build and maintain relationships with people from all backgrounds, including excellent networking and stakeholder management skills. • Experience of event planning and delivery. • Experience of project management. • Strong organisational skills, with experience of managing multiple projects and deadlines. • High level of IT literacy, including CRM systems and Microsoft Office. • Competence in all marketing and CRM channels, such as DotDogital, LinkedIn and Craft CMS. Desirable Criteria • Proven track record in fundraising and donor stewardship. • Experience of making successful fundraising asks. • Experience of raising income through fundraising events. • Experience of contributing to or delivering a strategic or future-focused fundraising campaign. Experience of using Spektrix, including Opportunities and reporting. • Experience of working in, or strong interest in, theatre and the arts Location: Belfast Contract Type : Permanent Hours : Working hours are 37.5 per week (excluding breaks), normally worked between 9am to 5pm. Due to the nature of the business the post holder will also be required to work occasional evenings and weekends. Time off in lieu will be granted for any work done on a statutory holiday. Salary: £31,500 - £34,500 (plus 3% pension contribution) per annum, dependent on experience You may also have experience in the following: Fundraising Engagement Manager, Fundraising Manager, Fundraiser, Engagement Manager, Fundraising Executive, Fundraising Officer, Fundraising Assistant, Fundraising Administrator, Sales Executive, Business Development, Charity, Third Sector, NFP, etc. REF-
Senior Account Manager B2B, Media and Advertising Job Type: Full-time; Permanent Salary: £50,000 £70,000 base + ongoing commission OTE: £120,000 £160,000 (realistic for high performers) About Our Client They deliver industry-leading publishing, advertising, and marketing solutions for the global IT channel. Their business produces a diverse suite of B2B multimedia products, including digital and print publications, industry news platforms, social media, video content, and two of the largest trade only IT marketplaces in the world, creating a fully integrated media ecosystem for IT hardware and software vendors, SaaS providers, distributors, MSPs, and resellers. They also design, produce, and host a prestigious virtual awards show and other events, providing vendors with high-profile opportunities to build brand authority and engage decision-makers across the channel. With a strong focus on product quality, innovation, and performance, they operate a results-driven commercial environment that enables sales professionals to confidently represent market-leading products and fully benefit from a highly rewarding commission structure. About the Role Our client is seeking a driven and persuasive B2B advertising Sales Account Manager to join their commercial team, specialising in IT hardware and software vendors and distributors accounts. This role focuses on selling their full portfolio of media and marketplace solutions while providing first-class account management to clients operating within the IT channel. You will manage existing relationships and actively generate new business, with a strong emphasis on vendor-funded campaigns, recurring revenue, and long-term partnerships. This is a target-driven role, suited to someone who thrives in a fast-paced sales environment and is motivated by commission and career growth. Key Responsibilities: Build and sustain long-term client relationships, leading to ongoing commercial partnerships. Research client products, services, and market positioning to align our client s media solutions with their marketing objectives. Proactively prospect and cold-contact potential clients on a daily basis. Secure and conduct meetings with both new and existing clients. Sell advertising, content, lead generation, and campaigns through consultative selling. Achieve and exceed monthly and annual revenue targets. Negotiate commercial agreements and close deals. Manage and grow existing accounts to increase year-on-year revenue. Develop a strong understanding of the IT channel, including vendors, distributors, MSPs, and resellers. Maintain accurate records of sales activity, pipeline, and forecasts within the CRM system. Provide clear weekly reporting on revenue, activity, and forecasts. Contribute ideas and collaborate with the wider team to maximise sales performance. Attend industry exhibitions, conferences, and client meetings in the UK and internationally. About You The successful candidate will have: Essential Requirements: A minimum of 2 years experience selling B2B media advertising. Proven ability to work in a high-volume outbound sales environment. Confidence and resilience to make frequent daily calls and engage decision-makers. Strong negotiation and consultative sales skills. Excellent communication and relationship-building abilities. Strong organisational and analytical skills. Ability to remain calm and focused under pressure. Willingness to attend the Central London office at least once per week. Availability to work Monday to Friday, 9:00am 5:30pm (office-based or remote). Willingness to attend trade shows and travel internationally. Desirable Experience: Understanding of the IT channel and how vendors, distributors, MSPs, and resellers operate. Previous experience selling to software, SaaS, or IT hardware vendors. Experience with vendor-funded marketing or channel-led campaigns. Note: This role is for experienced sales professionals. It is not suitable for candidates looking to transition from marketing into sales. Why Work With Our Client? Competitive base salary with uncapped commission. Monthly commission targets with commission paid on all sales generated. Ongoing in-house training and support from an experienced management team. Opportunity to sell trusted, high-performing media and marketplace solutions. Hybrid working with a central London office. Benefits Our client provides an awesome place to work with competitive benefits: The option to work from home or their fantastic office in Mayfair, London, with a minimum of 1 2 days in office. Ability to attend customer events, product launches and conferences. 25 days holiday, plus 8 days bank holiday. Bi-monthly company lunch and entertainments (including social events and vendor led events). Companywide holidays. Drinks, snacks and fruit provided at the office. Apply with an up-to-date CV.
Mar 03, 2026
Full time
Senior Account Manager B2B, Media and Advertising Job Type: Full-time; Permanent Salary: £50,000 £70,000 base + ongoing commission OTE: £120,000 £160,000 (realistic for high performers) About Our Client They deliver industry-leading publishing, advertising, and marketing solutions for the global IT channel. Their business produces a diverse suite of B2B multimedia products, including digital and print publications, industry news platforms, social media, video content, and two of the largest trade only IT marketplaces in the world, creating a fully integrated media ecosystem for IT hardware and software vendors, SaaS providers, distributors, MSPs, and resellers. They also design, produce, and host a prestigious virtual awards show and other events, providing vendors with high-profile opportunities to build brand authority and engage decision-makers across the channel. With a strong focus on product quality, innovation, and performance, they operate a results-driven commercial environment that enables sales professionals to confidently represent market-leading products and fully benefit from a highly rewarding commission structure. About the Role Our client is seeking a driven and persuasive B2B advertising Sales Account Manager to join their commercial team, specialising in IT hardware and software vendors and distributors accounts. This role focuses on selling their full portfolio of media and marketplace solutions while providing first-class account management to clients operating within the IT channel. You will manage existing relationships and actively generate new business, with a strong emphasis on vendor-funded campaigns, recurring revenue, and long-term partnerships. This is a target-driven role, suited to someone who thrives in a fast-paced sales environment and is motivated by commission and career growth. Key Responsibilities: Build and sustain long-term client relationships, leading to ongoing commercial partnerships. Research client products, services, and market positioning to align our client s media solutions with their marketing objectives. Proactively prospect and cold-contact potential clients on a daily basis. Secure and conduct meetings with both new and existing clients. Sell advertising, content, lead generation, and campaigns through consultative selling. Achieve and exceed monthly and annual revenue targets. Negotiate commercial agreements and close deals. Manage and grow existing accounts to increase year-on-year revenue. Develop a strong understanding of the IT channel, including vendors, distributors, MSPs, and resellers. Maintain accurate records of sales activity, pipeline, and forecasts within the CRM system. Provide clear weekly reporting on revenue, activity, and forecasts. Contribute ideas and collaborate with the wider team to maximise sales performance. Attend industry exhibitions, conferences, and client meetings in the UK and internationally. About You The successful candidate will have: Essential Requirements: A minimum of 2 years experience selling B2B media advertising. Proven ability to work in a high-volume outbound sales environment. Confidence and resilience to make frequent daily calls and engage decision-makers. Strong negotiation and consultative sales skills. Excellent communication and relationship-building abilities. Strong organisational and analytical skills. Ability to remain calm and focused under pressure. Willingness to attend the Central London office at least once per week. Availability to work Monday to Friday, 9:00am 5:30pm (office-based or remote). Willingness to attend trade shows and travel internationally. Desirable Experience: Understanding of the IT channel and how vendors, distributors, MSPs, and resellers operate. Previous experience selling to software, SaaS, or IT hardware vendors. Experience with vendor-funded marketing or channel-led campaigns. Note: This role is for experienced sales professionals. It is not suitable for candidates looking to transition from marketing into sales. Why Work With Our Client? Competitive base salary with uncapped commission. Monthly commission targets with commission paid on all sales generated. Ongoing in-house training and support from an experienced management team. Opportunity to sell trusted, high-performing media and marketplace solutions. Hybrid working with a central London office. Benefits Our client provides an awesome place to work with competitive benefits: The option to work from home or their fantastic office in Mayfair, London, with a minimum of 1 2 days in office. Ability to attend customer events, product launches and conferences. 25 days holiday, plus 8 days bank holiday. Bi-monthly company lunch and entertainments (including social events and vendor led events). Companywide holidays. Drinks, snacks and fruit provided at the office. Apply with an up-to-date CV.
Job Description: Territory area: Leicestershire - Lincolnshire - Nottingham - Sheffield- Hull - Stockport - Stoke -on- Trent £39,300 - £44,300 dependent on experience + Company Performance bonus, company car & exceptional Benefits 37.5 Hours per week - Mon-Fri 8.30am-5pm including working up to 10-12 weekends a year for dog/cat show events The Role The Area Business Manager role at Royal Canin is critical to ensure we reach more Partners (breeders and rescue) to increase recommendation and drive retention. It is a field-based role covering part of Northern England, responsible for the relationship with our breeders and Rescue Partners. Recommendation of our Royal Canin products to new puppy/kitten and dog/cat new owners is the number one priority in line with our Value Partnerships strategy; by serving more pets you will help transform our business growth. The role is also responsible for the sales value and volume of an extended portfolio including PRO bespoke products and a range of Pet Speciality Retail sku's. Critical to building relationships within the Pet Professionals, leveraging the consultative selling approach and co-create solutions to not only increase their nutritional knowledge and usage but to also support their recommendation and Professionals digitalization to generate mutual benefits and health through nutrition and beyond outcomes. The Area Business Manager will also be expected to attend a number of dog and cat shows throughout the year, some will be over the weekend, working on our show unit with other members of the PRO team. What's in it for you? Private healthcare + equal parental leave Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Annual leave starting at 24 days, rising to 32 with service What We're Looking For Relationship Building: Ability to create strong relationships across internal departments and external partners. Direct Experience: Minimum 1 years proven track record in territory sales or within a sales function (selling direct to the end consumer) ideally within the Petcare industry Tech Savvy: Strong presentation and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Excellent communication, time management and planning/organisational skills Driver's License: A clean driving record is required. Awareness of our Royal Canin products and brand Enjoy working around cats and dogs Key Responsibilities Strive to achieve key KPI's, including new Breeder Acquisition to drive recommendation, distribution and product volume supported by a deep level of product knowledge to enable our Partners (e.g., breeders and rescue centres) to have relevant and impactful conversations to make an effective recommendation to the new Pet Owner. Identify new customer opportunities and prospects. Develop trusted relationships with all key Partners with a consumer centric focus and a Consultative Selling approach to co-create solutions to generate mutual benefits with health through nutrition outcomes. Effective and efficient territory management and adherence to coverage model ensuring that customers are visited in line with their classification. Follow a structured sales call with objectives set for every visit and outcomes recorded within the Set to Sell CRM system. To maintain a deep level of knowledge and understanding of our products, our portfolio and nutrition through available training tools and to effectively share this knowledge with our key partners. Actively participate and report in weekly "Meet The Numbers" meeting with Head of PRO + peers on performance versus targets, combined with risk and opportunity analysis. Attendance at cat and dog shows and events (some weekend work required); working as part of a team and taking on the lead as Show Manager as and when required. Supporting the Show and Events strategy. What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package
Mar 03, 2026
Full time
Job Description: Territory area: Leicestershire - Lincolnshire - Nottingham - Sheffield- Hull - Stockport - Stoke -on- Trent £39,300 - £44,300 dependent on experience + Company Performance bonus, company car & exceptional Benefits 37.5 Hours per week - Mon-Fri 8.30am-5pm including working up to 10-12 weekends a year for dog/cat show events The Role The Area Business Manager role at Royal Canin is critical to ensure we reach more Partners (breeders and rescue) to increase recommendation and drive retention. It is a field-based role covering part of Northern England, responsible for the relationship with our breeders and Rescue Partners. Recommendation of our Royal Canin products to new puppy/kitten and dog/cat new owners is the number one priority in line with our Value Partnerships strategy; by serving more pets you will help transform our business growth. The role is also responsible for the sales value and volume of an extended portfolio including PRO bespoke products and a range of Pet Speciality Retail sku's. Critical to building relationships within the Pet Professionals, leveraging the consultative selling approach and co-create solutions to not only increase their nutritional knowledge and usage but to also support their recommendation and Professionals digitalization to generate mutual benefits and health through nutrition and beyond outcomes. The Area Business Manager will also be expected to attend a number of dog and cat shows throughout the year, some will be over the weekend, working on our show unit with other members of the PRO team. What's in it for you? Private healthcare + equal parental leave Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Annual leave starting at 24 days, rising to 32 with service What We're Looking For Relationship Building: Ability to create strong relationships across internal departments and external partners. Direct Experience: Minimum 1 years proven track record in territory sales or within a sales function (selling direct to the end consumer) ideally within the Petcare industry Tech Savvy: Strong presentation and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Excellent communication, time management and planning/organisational skills Driver's License: A clean driving record is required. Awareness of our Royal Canin products and brand Enjoy working around cats and dogs Key Responsibilities Strive to achieve key KPI's, including new Breeder Acquisition to drive recommendation, distribution and product volume supported by a deep level of product knowledge to enable our Partners (e.g., breeders and rescue centres) to have relevant and impactful conversations to make an effective recommendation to the new Pet Owner. Identify new customer opportunities and prospects. Develop trusted relationships with all key Partners with a consumer centric focus and a Consultative Selling approach to co-create solutions to generate mutual benefits with health through nutrition outcomes. Effective and efficient territory management and adherence to coverage model ensuring that customers are visited in line with their classification. Follow a structured sales call with objectives set for every visit and outcomes recorded within the Set to Sell CRM system. To maintain a deep level of knowledge and understanding of our products, our portfolio and nutrition through available training tools and to effectively share this knowledge with our key partners. Actively participate and report in weekly "Meet The Numbers" meeting with Head of PRO + peers on performance versus targets, combined with risk and opportunity analysis. Attendance at cat and dog shows and events (some weekend work required); working as part of a team and taking on the lead as Show Manager as and when required. Supporting the Show and Events strategy. What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package
At Franklin Templeton, we're advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that's both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we provide opportunities to help you reach your potential while helping our clients reach theirs. Come join us in delivering better outcomes for our clients around the world! # About the departmentThe Digital Assets team sits within Franklin's Innovation Research, Strategies & Technologies group (FIRST), driving the firm's leadership in emerging digital asset capabilities. The team works closely with colleagues across institutional liquidity, distribution, product, and investment functions to deliver integrated solutions for global clients. Joining this team means working in a collaborative, forward thinking environment where you can deepen your expertise in both traditional and digital liquidity strategies while helping shape the future of corporate treasury innovation.Leveraging the Digital Assets teams' leadership in the digital assets ecosystem, in combination with the strength of the Institutional Liquidity business, the VP of Business Development will lead sales strategy and execution primarily for Franklin Templeton Digital Assets' corporate liquidity solutions, but with a broad focus on distributing Franklin Templeton's digital and traditional liquidity solutions to corporate treasurers, CFOs, and liquidity management teams. The role requires a strong blend of digital asset expertise, experience in the U.S. and international MMF industry and in delivering a comprehensive suite of liquidity, ultra-short and short-duration investment strategies, institutional sales leadership, and the ability to build trusted relationships with senior decision-makers across corporates, exchanges, and financial institutions.# How you will add value Core Responsibilities Represent Franklin Templeton Digital Assets as its senior ambassador for corporate liquidity and treasury, elevating the firm's presence across top industry forums, associations, and conferences. Partner with Institutional Liquidity to deliver the firm's full range of digital and traditional short-term investment solutions Collaborate across distribution channels e.g. institutional and wealth, to identify cross selling opportunities. Deliver thought leadership to corporate treasury audiences. Cultivate relationships with industry associations, consultants, and service partners. Maintain strong relationships with CFOs, treasurers, liquidity managers and strategic partners. Strategic Responsibilities Lead commercial negotiations and onboarding processes. Develop and execute the sales strategy for iBenji corporate liquidity solutions. Support growth in traditional liquidity offerings. Manage the full sales cycle from prospecting to closing. Build and manage a high quality revenue pipeline. Partner with product and investment teams on client aligned solutions. Grow adoption among existing clients. Team & Collaboration Collaborate with Marketing to create targeted content and education. Partner with Client Servicing to ensure a seamless client experience.# What will help you be successful in this role Experience, Education & Certifications Strong institutional sales experience with corporate finance stakeholders. Expertise in digital assets, liquidity management, or trading operations. Bachelor's degree; advanced degree preferred. Proven success selling complex financial solutions. Established network across global treasury markets. Excellent communication and public speaking skills. Technical Skills Proficiency in CRM and sales enablement platforms. Soft Skills Proactive, energetic, and highly client focused. Comfortable operating autonomously in a fast paced environment.This is a certified position under SMCR# Experience our welcoming culture and reach your professional and personal potential!Building teams with diverse skills, backgrounds, and experiences has always been important to us. Fostering an inclusive culture where employees feel safe to share their opinions is not only beneficial for our people but also drives innovation and enables us to deliver better client outcomes. So, regardless of your interests, lifestyle, or background, there's a place for you at Franklin Templeton. We provide you with tools, resources, and learning opportunities to help you excel in your career and personal life.We want our employees to thrive. By joining us, you will become a part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life's adventures, taking care of your family members, or making a positive impact in your community, we aim to have you covered. Please note: the above benefits and their design & application will vary country-to-country. Also, the benefits offered to temporary employees can vary depending on the country. More information can be obtained when speaking with Franklin Templeton HR. Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation. As part of our commitment to fostering a diverse and inclusive work environment, we welcome applicants with flexible working arrangements in their current roles or those seeking a flexible working pattern. We encourage you to communicate any preferences for flexible working so that we can consider this during our hiring process. Additionally, returners - individuals who have taken a break from work - are also encouraged to explore our job opportunities.If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to . In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only requests for arrangements will receive a response. you become part of Franklin Templeton, you'll join a company dedicated to progress. A company that doesn't settle. One where we pursue our ambitions with energy and persistence. That's why it's so important that we empower and encourage the progress of our employees. From our welcoming, inclusive, and flexible culture - to our global and diverse business, we provide opportunities to help you reach your potential while contributing to ours.At Franklin Templeton, we embrace individual differences and value experience and perspectives brought by talent from around the world. And, although we are all different, we all have one thing in common - we are dedicated to what we do.So whether you're just starting your career journey, are well on your way, or are seeking a new direction, you ll find the support you need to grow your career with us. Come, join us, and help us shape the future of the global asset
Mar 03, 2026
Full time
At Franklin Templeton, we're advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that's both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we provide opportunities to help you reach your potential while helping our clients reach theirs. Come join us in delivering better outcomes for our clients around the world! # About the departmentThe Digital Assets team sits within Franklin's Innovation Research, Strategies & Technologies group (FIRST), driving the firm's leadership in emerging digital asset capabilities. The team works closely with colleagues across institutional liquidity, distribution, product, and investment functions to deliver integrated solutions for global clients. Joining this team means working in a collaborative, forward thinking environment where you can deepen your expertise in both traditional and digital liquidity strategies while helping shape the future of corporate treasury innovation.Leveraging the Digital Assets teams' leadership in the digital assets ecosystem, in combination with the strength of the Institutional Liquidity business, the VP of Business Development will lead sales strategy and execution primarily for Franklin Templeton Digital Assets' corporate liquidity solutions, but with a broad focus on distributing Franklin Templeton's digital and traditional liquidity solutions to corporate treasurers, CFOs, and liquidity management teams. The role requires a strong blend of digital asset expertise, experience in the U.S. and international MMF industry and in delivering a comprehensive suite of liquidity, ultra-short and short-duration investment strategies, institutional sales leadership, and the ability to build trusted relationships with senior decision-makers across corporates, exchanges, and financial institutions.# How you will add value Core Responsibilities Represent Franklin Templeton Digital Assets as its senior ambassador for corporate liquidity and treasury, elevating the firm's presence across top industry forums, associations, and conferences. Partner with Institutional Liquidity to deliver the firm's full range of digital and traditional short-term investment solutions Collaborate across distribution channels e.g. institutional and wealth, to identify cross selling opportunities. Deliver thought leadership to corporate treasury audiences. Cultivate relationships with industry associations, consultants, and service partners. Maintain strong relationships with CFOs, treasurers, liquidity managers and strategic partners. Strategic Responsibilities Lead commercial negotiations and onboarding processes. Develop and execute the sales strategy for iBenji corporate liquidity solutions. Support growth in traditional liquidity offerings. Manage the full sales cycle from prospecting to closing. Build and manage a high quality revenue pipeline. Partner with product and investment teams on client aligned solutions. Grow adoption among existing clients. Team & Collaboration Collaborate with Marketing to create targeted content and education. Partner with Client Servicing to ensure a seamless client experience.# What will help you be successful in this role Experience, Education & Certifications Strong institutional sales experience with corporate finance stakeholders. Expertise in digital assets, liquidity management, or trading operations. Bachelor's degree; advanced degree preferred. Proven success selling complex financial solutions. Established network across global treasury markets. Excellent communication and public speaking skills. Technical Skills Proficiency in CRM and sales enablement platforms. Soft Skills Proactive, energetic, and highly client focused. Comfortable operating autonomously in a fast paced environment.This is a certified position under SMCR# Experience our welcoming culture and reach your professional and personal potential!Building teams with diverse skills, backgrounds, and experiences has always been important to us. Fostering an inclusive culture where employees feel safe to share their opinions is not only beneficial for our people but also drives innovation and enables us to deliver better client outcomes. So, regardless of your interests, lifestyle, or background, there's a place for you at Franklin Templeton. We provide you with tools, resources, and learning opportunities to help you excel in your career and personal life.We want our employees to thrive. By joining us, you will become a part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life's adventures, taking care of your family members, or making a positive impact in your community, we aim to have you covered. Please note: the above benefits and their design & application will vary country-to-country. Also, the benefits offered to temporary employees can vary depending on the country. More information can be obtained when speaking with Franklin Templeton HR. Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation. As part of our commitment to fostering a diverse and inclusive work environment, we welcome applicants with flexible working arrangements in their current roles or those seeking a flexible working pattern. We encourage you to communicate any preferences for flexible working so that we can consider this during our hiring process. Additionally, returners - individuals who have taken a break from work - are also encouraged to explore our job opportunities.If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to . In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only requests for arrangements will receive a response. you become part of Franklin Templeton, you'll join a company dedicated to progress. A company that doesn't settle. One where we pursue our ambitions with energy and persistence. That's why it's so important that we empower and encourage the progress of our employees. From our welcoming, inclusive, and flexible culture - to our global and diverse business, we provide opportunities to help you reach your potential while contributing to ours.At Franklin Templeton, we embrace individual differences and value experience and perspectives brought by talent from around the world. And, although we are all different, we all have one thing in common - we are dedicated to what we do.So whether you're just starting your career journey, are well on your way, or are seeking a new direction, you ll find the support you need to grow your career with us. Come, join us, and help us shape the future of the global asset
The Role NewStore is on a mission to bring the joy back to retail by enabling brands to run their entire store from a mobile device. In a world where customer experience is the differentiator, we help retailers deliver personalised, seamless omnichannel shopping experiences that drive loyalty and growth. We're looking for a strategic, commercially-minded Senior Product Manager to own our Shopper Engagement portfolio, spanning Clienteling and our white-label Shopping App (iOS & Android). You will define the product vision and multi-year strategy, identify growth opportunities, and lead execution from discovery through launch-working closely with Engineering, Design, GTM, Customer Success, and senior leadership. This is a high-impact role with clear ownership of commercial outcomes, customer value, and market differentiation. What You'll Do Own and execute the product vision, strategy, and roadmap for Clienteling and the Shopping App Partner closely with retailers to understand how associates sell effectively in fast-paced store environments Lead customer discovery through field visits, workshops, and direct engagement to uncover unmet needs and growth opportunities Own core clienteling capabilities including profiles, outreach, tasking, recommendations, and remote selling workflows Design high-quality native mobile experiences for both associates and shoppers Define and own commercial and product KPIs (e.g. adoption, assisted conversion, GMV impact, repeat purchase) Use data, experimentation, and fast feedback loops to continuously optimise outcomes Take a platform-first approach, ensuring extensibility and strong integration with POS, OMS, and payments Partner with GTM, Marketing, and Customer Success to accelerate time-to-market and customer impact Ensure solutions scale globally, supporting localisation, reliability, and performance across markets Your Story You're a senior product leader who thrives in ambiguity, balances strategy with execution, and has a strong track record of delivering commercial impact. We're looking for someone with: 8+ years of product management experience, ideally in B2B2C SaaS and native mobile products Proven ownership of commercial outcomes, not just feature delivery Strong data fluency and experience using insights to guide discovery and decision-making Experience operating in fast learning cycles-shipping, learning, and iterating based on evidence A strong product design sensibility and commitment to exceptional user experience Experience building investment cases and partnering with Sales on GTM and commercial viability A platform or ecosystem mindset with experience defining multi-year strategies Excellent senior-level communication and stakeholder influence Hands-on experience with clienteling, CRM, e-commerce, or shopper-facing retail products Our Story At NewStore, we're on a mission to create a seamless, app-based omnichannel experience that will change the game for innovative retail brands. And guess what? We're doing just that, by empowering brands in 40+ countries to run their entire store on an iPhone, we're paving the way for a brighter future in retail, where shopping is an effortless, enjoyable experience. At NewStore, our diversity is our greatest strength. Our team comprises over 40 nationalities, fostering a melting pot of unique perspectives, cultural experiences, and innovative ideas. Join us in our mission to bring the joy back to retail and be part of a team that is breaking down barriers and creating a brighter future. Perks and Benefits Generous PTO and R&R: We prioritize your well-being with a generous PTO policy and a culture that encourages you to take the time you need to recharge and relax. Professional Growth: We support your career development with a dedicated personal development budget and a learning-centric environment to help you advance your skills and knowledge. Flexible Work Options: With the option to work remotely, you can create a work environment that suits your lifestyle and maximizes your productivity. Balanced Work-Life: Our "life-friendly" working hours are designed to help you maintain a fulfilling career and a balanced personal life. Financial Rewards: As part of our team, you'll have the opportunity to participate in our success with employee stock options and a quarterly bonus based on company performance. If you're ready to join a team where you can bring your A-game, let's talk!
Mar 02, 2026
Full time
The Role NewStore is on a mission to bring the joy back to retail by enabling brands to run their entire store from a mobile device. In a world where customer experience is the differentiator, we help retailers deliver personalised, seamless omnichannel shopping experiences that drive loyalty and growth. We're looking for a strategic, commercially-minded Senior Product Manager to own our Shopper Engagement portfolio, spanning Clienteling and our white-label Shopping App (iOS & Android). You will define the product vision and multi-year strategy, identify growth opportunities, and lead execution from discovery through launch-working closely with Engineering, Design, GTM, Customer Success, and senior leadership. This is a high-impact role with clear ownership of commercial outcomes, customer value, and market differentiation. What You'll Do Own and execute the product vision, strategy, and roadmap for Clienteling and the Shopping App Partner closely with retailers to understand how associates sell effectively in fast-paced store environments Lead customer discovery through field visits, workshops, and direct engagement to uncover unmet needs and growth opportunities Own core clienteling capabilities including profiles, outreach, tasking, recommendations, and remote selling workflows Design high-quality native mobile experiences for both associates and shoppers Define and own commercial and product KPIs (e.g. adoption, assisted conversion, GMV impact, repeat purchase) Use data, experimentation, and fast feedback loops to continuously optimise outcomes Take a platform-first approach, ensuring extensibility and strong integration with POS, OMS, and payments Partner with GTM, Marketing, and Customer Success to accelerate time-to-market and customer impact Ensure solutions scale globally, supporting localisation, reliability, and performance across markets Your Story You're a senior product leader who thrives in ambiguity, balances strategy with execution, and has a strong track record of delivering commercial impact. We're looking for someone with: 8+ years of product management experience, ideally in B2B2C SaaS and native mobile products Proven ownership of commercial outcomes, not just feature delivery Strong data fluency and experience using insights to guide discovery and decision-making Experience operating in fast learning cycles-shipping, learning, and iterating based on evidence A strong product design sensibility and commitment to exceptional user experience Experience building investment cases and partnering with Sales on GTM and commercial viability A platform or ecosystem mindset with experience defining multi-year strategies Excellent senior-level communication and stakeholder influence Hands-on experience with clienteling, CRM, e-commerce, or shopper-facing retail products Our Story At NewStore, we're on a mission to create a seamless, app-based omnichannel experience that will change the game for innovative retail brands. And guess what? We're doing just that, by empowering brands in 40+ countries to run their entire store on an iPhone, we're paving the way for a brighter future in retail, where shopping is an effortless, enjoyable experience. At NewStore, our diversity is our greatest strength. Our team comprises over 40 nationalities, fostering a melting pot of unique perspectives, cultural experiences, and innovative ideas. Join us in our mission to bring the joy back to retail and be part of a team that is breaking down barriers and creating a brighter future. Perks and Benefits Generous PTO and R&R: We prioritize your well-being with a generous PTO policy and a culture that encourages you to take the time you need to recharge and relax. Professional Growth: We support your career development with a dedicated personal development budget and a learning-centric environment to help you advance your skills and knowledge. Flexible Work Options: With the option to work remotely, you can create a work environment that suits your lifestyle and maximizes your productivity. Balanced Work-Life: Our "life-friendly" working hours are designed to help you maintain a fulfilling career and a balanced personal life. Financial Rewards: As part of our team, you'll have the opportunity to participate in our success with employee stock options and a quarterly bonus based on company performance. If you're ready to join a team where you can bring your A-game, let's talk!
TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: The Role: Drive omnichannel customer experiences that keep millions coming back. Are you a data-driven, creative CRM expert who loves turning customer insights into impactful, measurable retention strategies that drive LTV? Do you get excited about crafting omni-channel campaigns, collaborating with creative teams to ensure journeys feel meaningful, seamless and brand-aligned , and making a real commercial impact? If so, this iconic fashion group is looking for you. The CRM Officer will play a critical role in the CRM team to deliver highly engaging emails for the TK Maxx business in the UK, Germany and Austria. This role will be based in our Watford Head office , reporting into the Customer Relationship Manager . We have a hybrid working environment with 2 days minimum per week in the office required . The CRM Officer will be responsible for executing the customer email strategy across TJX Europe. At a base level, this is a hands-on role that includes managing day-to-day execution, scheduling, and deploying customer email and push campaigns . Where th is candidate will thrive is in bringing the campaigns to life through strategy, planning, and execution of winning digital trading plans and campaign management. The successful candidate will have a sound understanding of CRM principles, always taking a customer-first approach to drive long term consumer engagement . The person should be detail orientated and data-driven, demonstrating strong operational reporting and analytics skills to be able to provide recommendations for future activity. What you'll do: Campaign Management: D rive Strategy : Support CRM Manager to implement CRM campaign plans across Europe to drive revenue growth and participation across all three pillars of our CRM team: Commercial, loyalty and lifecycle management laddering up to overall business objectives . Planning : Cr aft compelling, insight-led campaign omni-channel plans collaboratively with the team, balanc ing cross functional input and business priorities. Management: Developing creative briefs and managing digital asset management timelines to ensure deadlines are met. Deployment: Managing campaigns within the ESP, selecting segments , scheduling sends whilst demonstrating high quality contro l - reviewing and completing checks prior to send - to make sure our campaigns are all accurate and delivered without errors. Drive exec ution: Continuously i dentify opportunities to optimise the CRM channe l communications to improve visibility an across all customer platforms . Strategic Alignment: Work cross-functionally across departments to ensure the delivery of the overall strategic priorities. Relationship Management: Build & develop strong relationships with key business partners including Loyalty, Brand Marketing, Paid Media, SEO, Ecommerce, Creative team, country marketing & IT. Working with Zeta & Fresh Relevance to troubleshoot and fix any platform issues. Monitoring of customer database and collaborative management of this with the Customer Analytics team including hygiene & segmentation Monitoring Performance & Reporting : Use our weekly performance reports to track effectiveness of emails campaigns and communicate these back to key stakeholders. Implement the agreed tests from our test & learn plan for emails, working with insights to assess the results and deliver recommendations. Complete full post campaign analysis reports weekly, monthly, campaign based and communicate these back to key stakeholders. Process enhancements: Supporting on customer facing and internal process improvements to improve the channel Identify , troubleshoot, implement solutions and pro-actively iterate process and champion best practice at all times You ' ll Be Great In This Role If You Have: E xperience working in a CRM role, preferably in ecommerce, email and/or push German language skills would be a bonus A passion for CRM, personalisation , and staying on top of industry innovation A strong track record building multi-channel lifecycle campaigns using ESP/CRM platforms (Zeta is a plus!) Confidence working with segmentation, customer insights and test-and-learn frameworks. A commercial mindset understanding what drives £ per buyer, retention and purchase frequency. You must have the legal right to work in the country you are applying to. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB
Mar 02, 2026
Full time
TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: The Role: Drive omnichannel customer experiences that keep millions coming back. Are you a data-driven, creative CRM expert who loves turning customer insights into impactful, measurable retention strategies that drive LTV? Do you get excited about crafting omni-channel campaigns, collaborating with creative teams to ensure journeys feel meaningful, seamless and brand-aligned , and making a real commercial impact? If so, this iconic fashion group is looking for you. The CRM Officer will play a critical role in the CRM team to deliver highly engaging emails for the TK Maxx business in the UK, Germany and Austria. This role will be based in our Watford Head office , reporting into the Customer Relationship Manager . We have a hybrid working environment with 2 days minimum per week in the office required . The CRM Officer will be responsible for executing the customer email strategy across TJX Europe. At a base level, this is a hands-on role that includes managing day-to-day execution, scheduling, and deploying customer email and push campaigns . Where th is candidate will thrive is in bringing the campaigns to life through strategy, planning, and execution of winning digital trading plans and campaign management. The successful candidate will have a sound understanding of CRM principles, always taking a customer-first approach to drive long term consumer engagement . The person should be detail orientated and data-driven, demonstrating strong operational reporting and analytics skills to be able to provide recommendations for future activity. What you'll do: Campaign Management: D rive Strategy : Support CRM Manager to implement CRM campaign plans across Europe to drive revenue growth and participation across all three pillars of our CRM team: Commercial, loyalty and lifecycle management laddering up to overall business objectives . Planning : Cr aft compelling, insight-led campaign omni-channel plans collaboratively with the team, balanc ing cross functional input and business priorities. Management: Developing creative briefs and managing digital asset management timelines to ensure deadlines are met. Deployment: Managing campaigns within the ESP, selecting segments , scheduling sends whilst demonstrating high quality contro l - reviewing and completing checks prior to send - to make sure our campaigns are all accurate and delivered without errors. Drive exec ution: Continuously i dentify opportunities to optimise the CRM channe l communications to improve visibility an across all customer platforms . Strategic Alignment: Work cross-functionally across departments to ensure the delivery of the overall strategic priorities. Relationship Management: Build & develop strong relationships with key business partners including Loyalty, Brand Marketing, Paid Media, SEO, Ecommerce, Creative team, country marketing & IT. Working with Zeta & Fresh Relevance to troubleshoot and fix any platform issues. Monitoring of customer database and collaborative management of this with the Customer Analytics team including hygiene & segmentation Monitoring Performance & Reporting : Use our weekly performance reports to track effectiveness of emails campaigns and communicate these back to key stakeholders. Implement the agreed tests from our test & learn plan for emails, working with insights to assess the results and deliver recommendations. Complete full post campaign analysis reports weekly, monthly, campaign based and communicate these back to key stakeholders. Process enhancements: Supporting on customer facing and internal process improvements to improve the channel Identify , troubleshoot, implement solutions and pro-actively iterate process and champion best practice at all times You ' ll Be Great In This Role If You Have: E xperience working in a CRM role, preferably in ecommerce, email and/or push German language skills would be a bonus A passion for CRM, personalisation , and staying on top of industry innovation A strong track record building multi-channel lifecycle campaigns using ESP/CRM platforms (Zeta is a plus!) Confidence working with segmentation, customer insights and test-and-learn frameworks. A commercial mindset understanding what drives £ per buyer, retention and purchase frequency. You must have the legal right to work in the country you are applying to. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB
Job Title: Customer Success Manager Reporting To: George Shepherd Location: Bridgwater (Hybrid once a week ideally) Job Type: Full Time 37.5 hours a week Our Purpose Nourish Care provides a digital solution to the health and social care sector which improves the process of recording, analysing, and sharing of information. We seek to enhance and simplify care in equal measures; To harness the power of care management software to improve the lives of people who need care and those who provide it. We are in the midst of one of the most exciting times in our history and while we are the current market leader in the sector, we will not be complacent. We are dedicated to our purpose of a better life for everyone. We continue to revolutionise the care sector and our incredible employees are what make this possible. About the Job We are currently looking for a proactive, collaborative and customer first person to join our team. As a Customer Success Manager at Nourish, you will play a pivotal role in ensuring our customers achieve value when using our solutions. You will care deeply about our relationships with customers and work collaboratively with them to understand and fulfil their needs. In this role, you'll support a pooled portfolio of customers, shared with a team of likeminded people. You'll be responsible for delivering fast, high quality customer interactions that meet SLAs and drive exceptional customer satisfaction. This role is ideal for someone who thrives in a dynamic environment, enjoys working closely with peers in a shared workflow, and is always ready to jump in and support the team. As well as opportunities for renewals, you will be tasked with identifying growth opportunities. Your goal will be to ensure customers are using Nourish in the best way possible, and getting value from our solution. To do this, you will need to be data driven and work cross functionally with different teams. The role and your responsibilities Manage customer requests from a pooled queue whilst meeting or exceeding SLAs for response, resolution and follow up Maintain a high standard of customer experience with every interaction. Support customers in adopting products or services effectively to achieve their goals. Gather customer insights and feedback to help drive product and process improvements. Ensure that all customers are receiving the correct level of engagement with Nourish, based on their type of Organisation Work closely with colleagues performing similar roles to ensure coverage, consistency, and a seamless customer journey. Embrace a team mindset, fostering a positive, supportive working environment sharing knowledge and contributing to team initiatives. Negotiate renewals and expanded use of our services, working with the Sales Team as appropriate Deliver targeted reviews to a subset of customers Contribute to improving both internal and customer facing processes with a view to improving customer experience Build your personal profile and domain knowledge within the sector Ensure complete and accurate recording of customer data in our CRM system Work cross functionally with sales, product, support teams to deliver an outstanding customer experience Personal Profile A passion for how we care for people in society. This may be from work experience or from experiences in your personal life. What matters is that you feel connected with our goals as a business to make care better. A process mindset, able to design effective ways of working for our team Comfortable with change and confident working in a fast paced setting. Remain curious ask questions and seek the best outcomes The intellect to solve problems and find a way to achieve your goals A strong work ethic, always able to organise effectively, work within a team and take accountability for your own actions and results A consultative approach, with excellent active listening skills, a humble style and a willingness to learn Required experience 1-3 years in a customer facing role (Customer Success, Customer Support, Service Desk, Inside Sale/SDR) in a high volume environment. Experience working at pace for a fast-growing business Proven ability to meet SLAs and operate within structured queues Strong multi channel communication (email, chat, phone/video) with clear written records (ticket/CRM notes). Experience using CRM/ticketing tools and basic data literacy: reading dashboards and spotting trends Demonstrable team collaboration Have proactive and collaborative mentality and excellent time management skills, ability to handle multiple accounts & assignments simultaneously Enjoys working closely with customers to ensure complete satisfaction Be a quick learner and have the ability to work effectively in a constantly evolving scale up environment Willing and able to travel Nourish Benefits 25 days basic annual leave, plus Bank Holidays In addition, we offer incremental leave benefit of 1 extra day for each completed year of service, up to a maximum of 5 additional days. This means long standing employees can enjoy up to 30 days of annual leave per year, plus bank holidays. Extra paid day off for your birthday Paid days off for volunteering opportunities Private Medical Insurance Pension Referral Bonus Health and Wellbeing platform including access to 24/7 GP & 24/7 EAP Counselling and support Variable impact workouts. Wellbeing videos including prompts for healthy behaviours Wellbeing, care and compassion leave policies Cycle to Work Scheme Career Development opportunities and regular reviews Recognition and Rewards Social Events throughout the year All positions at Nourish are subject to a satisfactory Enhanced Disclosure and Barring Service check, references and receipt of the appropriate Right to Work documents. Nourish is proud to be an equal opportunities employer and we actively seek and embrace differences in thinking, experience, ethnicity, age, gender, faith, personalities and styles. The different skills, experiences and backgrounds our employees bring to their roles creates a diverse and makes Nourish a special place to work
Mar 01, 2026
Full time
Job Title: Customer Success Manager Reporting To: George Shepherd Location: Bridgwater (Hybrid once a week ideally) Job Type: Full Time 37.5 hours a week Our Purpose Nourish Care provides a digital solution to the health and social care sector which improves the process of recording, analysing, and sharing of information. We seek to enhance and simplify care in equal measures; To harness the power of care management software to improve the lives of people who need care and those who provide it. We are in the midst of one of the most exciting times in our history and while we are the current market leader in the sector, we will not be complacent. We are dedicated to our purpose of a better life for everyone. We continue to revolutionise the care sector and our incredible employees are what make this possible. About the Job We are currently looking for a proactive, collaborative and customer first person to join our team. As a Customer Success Manager at Nourish, you will play a pivotal role in ensuring our customers achieve value when using our solutions. You will care deeply about our relationships with customers and work collaboratively with them to understand and fulfil their needs. In this role, you'll support a pooled portfolio of customers, shared with a team of likeminded people. You'll be responsible for delivering fast, high quality customer interactions that meet SLAs and drive exceptional customer satisfaction. This role is ideal for someone who thrives in a dynamic environment, enjoys working closely with peers in a shared workflow, and is always ready to jump in and support the team. As well as opportunities for renewals, you will be tasked with identifying growth opportunities. Your goal will be to ensure customers are using Nourish in the best way possible, and getting value from our solution. To do this, you will need to be data driven and work cross functionally with different teams. The role and your responsibilities Manage customer requests from a pooled queue whilst meeting or exceeding SLAs for response, resolution and follow up Maintain a high standard of customer experience with every interaction. Support customers in adopting products or services effectively to achieve their goals. Gather customer insights and feedback to help drive product and process improvements. Ensure that all customers are receiving the correct level of engagement with Nourish, based on their type of Organisation Work closely with colleagues performing similar roles to ensure coverage, consistency, and a seamless customer journey. Embrace a team mindset, fostering a positive, supportive working environment sharing knowledge and contributing to team initiatives. Negotiate renewals and expanded use of our services, working with the Sales Team as appropriate Deliver targeted reviews to a subset of customers Contribute to improving both internal and customer facing processes with a view to improving customer experience Build your personal profile and domain knowledge within the sector Ensure complete and accurate recording of customer data in our CRM system Work cross functionally with sales, product, support teams to deliver an outstanding customer experience Personal Profile A passion for how we care for people in society. This may be from work experience or from experiences in your personal life. What matters is that you feel connected with our goals as a business to make care better. A process mindset, able to design effective ways of working for our team Comfortable with change and confident working in a fast paced setting. Remain curious ask questions and seek the best outcomes The intellect to solve problems and find a way to achieve your goals A strong work ethic, always able to organise effectively, work within a team and take accountability for your own actions and results A consultative approach, with excellent active listening skills, a humble style and a willingness to learn Required experience 1-3 years in a customer facing role (Customer Success, Customer Support, Service Desk, Inside Sale/SDR) in a high volume environment. Experience working at pace for a fast-growing business Proven ability to meet SLAs and operate within structured queues Strong multi channel communication (email, chat, phone/video) with clear written records (ticket/CRM notes). Experience using CRM/ticketing tools and basic data literacy: reading dashboards and spotting trends Demonstrable team collaboration Have proactive and collaborative mentality and excellent time management skills, ability to handle multiple accounts & assignments simultaneously Enjoys working closely with customers to ensure complete satisfaction Be a quick learner and have the ability to work effectively in a constantly evolving scale up environment Willing and able to travel Nourish Benefits 25 days basic annual leave, plus Bank Holidays In addition, we offer incremental leave benefit of 1 extra day for each completed year of service, up to a maximum of 5 additional days. This means long standing employees can enjoy up to 30 days of annual leave per year, plus bank holidays. Extra paid day off for your birthday Paid days off for volunteering opportunities Private Medical Insurance Pension Referral Bonus Health and Wellbeing platform including access to 24/7 GP & 24/7 EAP Counselling and support Variable impact workouts. Wellbeing videos including prompts for healthy behaviours Wellbeing, care and compassion leave policies Cycle to Work Scheme Career Development opportunities and regular reviews Recognition and Rewards Social Events throughout the year All positions at Nourish are subject to a satisfactory Enhanced Disclosure and Barring Service check, references and receipt of the appropriate Right to Work documents. Nourish is proud to be an equal opportunities employer and we actively seek and embrace differences in thinking, experience, ethnicity, age, gender, faith, personalities and styles. The different skills, experiences and backgrounds our employees bring to their roles creates a diverse and makes Nourish a special place to work
THE COMPANY CraftGinClub is one of the UK's leading premium alcohol retailers. Our mission is to get amazing impossible-to-find drinks into the glasses of discerning drinkers, whilst supporting the growth of artisan producers across the world. Our award winning in house team of experts curates and manages the whole process - and whilst we are principally known for our subscription service delivering incredible experiences to our customers every month, we also have a growing ecommerce store, which offers not only the products we source, but exclusive lines made by our own distillers and manufacturers. With tens of thousands of customers, we have featured on the BBC, GQ and The Telegraph, and have been heralded as one of the most successful ever investments on Dragon's Den! The Head Of Growth Marketing is a key role to help achieve this, and we are looking to bring on board someone for a year's maternity cover from May26. THE TEAM This role sits within the Sales & Marketing department, and will work closely with Brand, CRM, Website, Commerce, Tech, Customer Service, and of course our Product team. Sales & Marketing is a core driver for moving our business forwards, and is responsible for a range of requirements across the business - improving our brand, forming new incentives, expanding and refining our offering, designing content, producing magazines, running adverts, acquiring new customers and nurturing our database of customers. We already have teams in place looking after Brand, CRM, Website and Commerce, but are now in the process of expanding our Growth / Acquisition team, both by bringing in a new Growth Marketing Manager to support across all key initiatives as well as this maternity cover. This Growth / Acquisition team is responsible for our ATL marketing channels, acquiring new customers into our funnel, with one key goal: to generate revenue growth within a profitable ROAS. THE PERSON In a nutshell, the Head Of Growth Marketing will be our consumer acquisition champion, responsible for finding and acquiring new customers across a range of channels, promoting the right products to the right people at the right time. Reporting into the Chief Sales & Marketing Officer, this role will be a key leader within the Sales & Marketing team, helping guide the overall department with specific authority and accountability for the Growth / Acquisition Marketing function within it. This is an ideal role for someone who: Is a real player-manager - willing to get involved from an implementational perspective, bringing an energy to what they do Enjoys analysis, digging into data, problem solving and finding opportunities Loves developing a small team and leading them to deliver great work Gets excited about shaping things from scratch, particularly as we go through a major rebrand and start new acquisition activities for the first time Can manage uncertainty and complexity, and form and deliver solutions Wants to progress their career within a close knit team and growing business environment Likes a fun, open working environment where they can be themselves and loves a diverse caring community Wants to dedicate themselves to delivering excellent work and seeing the results of their endeavours THE REMIT Whilst the wider Marketing team is pretty well established, the Acquisition Marketing team is going through a period of change. An over reliance on a narrow range of channels (predominantly affiliates / partnerships) is being addressed, with new agencies being brought on board to better support SEO, Paid Search and Paid Social. Likewise, the team is expanding with a Growth Marketing Manager being hired to support the broadening range of activities. With the current Head Of Growth Marketing going on maternity leave soon, we are looking for a talented marketing professional to take the current foundations of what we do, and expand on them - both in developing a test & learn programme, new channel deployment, and current channel optimisation. This role will best suit someone with a more technical and analytical approach to growth / performance marketing. We need someone who can analyse granular performance, and actively optimise activity on an iterative basis. They should have someone who can analyse granular performance, and actively optimise activity on an iterative basis. They should have a strong grasp of managing spends, ensuring optimal blend of marketing channels, and forecasting performance of our shop and subscription sales routes. A strong understanding of ROI versus LTV and AOV is key. They should also be adept at managing agencies across a range of activity types, having a specialism in digital marketing themselves, as well as being able to self serve on things such as analytics. Much of the creative lifting can be managed by our Brand team, but a good grasp of working with creative teams would be an advantage. There are a few projects in place, and new ones coming up, but we envisage some key projects to be: Planning / optimisation - reviewing all current activity alongside the team and agencies, benchmarking current performance, and forming plans to accelerate and optimise Strategy / test & learn - building on our current foundations of activity and delivering roadmap of new activities Campaign management - owning (both internally and via 3rd party agencies) the ongoing and campaign activity across all channels of activity - principally Paid Search, Paid Social, SEO and Affiliates Project management - coordinating sister teams to deliver core activities across a range of projects, including a major rebrand Analysis / forecasting - monitoring performance and tracking KPIs across all channels allowing for responsive and pragmatic control - expertise in GA, GSC, AdWords and Meta is a must Team leadership - leading, directing, coaching and mentoring a Growth Marketing team Stakeholder management - working closely with teams around the business, ensuring a collaborative approach to driving results Hybrid working - Wed/Thu in our Farringdon offices, remote on Mon/Tue/Fri Flexible working hours 25 days holiday rising with length of service Weekly gin and rum tasting, and regular product tastings and attend industry events Generous staff discount on our online store Real career progression opportunities, with the chance to grow as we do Dynamic working environment and regular social events
Mar 01, 2026
Full time
THE COMPANY CraftGinClub is one of the UK's leading premium alcohol retailers. Our mission is to get amazing impossible-to-find drinks into the glasses of discerning drinkers, whilst supporting the growth of artisan producers across the world. Our award winning in house team of experts curates and manages the whole process - and whilst we are principally known for our subscription service delivering incredible experiences to our customers every month, we also have a growing ecommerce store, which offers not only the products we source, but exclusive lines made by our own distillers and manufacturers. With tens of thousands of customers, we have featured on the BBC, GQ and The Telegraph, and have been heralded as one of the most successful ever investments on Dragon's Den! The Head Of Growth Marketing is a key role to help achieve this, and we are looking to bring on board someone for a year's maternity cover from May26. THE TEAM This role sits within the Sales & Marketing department, and will work closely with Brand, CRM, Website, Commerce, Tech, Customer Service, and of course our Product team. Sales & Marketing is a core driver for moving our business forwards, and is responsible for a range of requirements across the business - improving our brand, forming new incentives, expanding and refining our offering, designing content, producing magazines, running adverts, acquiring new customers and nurturing our database of customers. We already have teams in place looking after Brand, CRM, Website and Commerce, but are now in the process of expanding our Growth / Acquisition team, both by bringing in a new Growth Marketing Manager to support across all key initiatives as well as this maternity cover. This Growth / Acquisition team is responsible for our ATL marketing channels, acquiring new customers into our funnel, with one key goal: to generate revenue growth within a profitable ROAS. THE PERSON In a nutshell, the Head Of Growth Marketing will be our consumer acquisition champion, responsible for finding and acquiring new customers across a range of channels, promoting the right products to the right people at the right time. Reporting into the Chief Sales & Marketing Officer, this role will be a key leader within the Sales & Marketing team, helping guide the overall department with specific authority and accountability for the Growth / Acquisition Marketing function within it. This is an ideal role for someone who: Is a real player-manager - willing to get involved from an implementational perspective, bringing an energy to what they do Enjoys analysis, digging into data, problem solving and finding opportunities Loves developing a small team and leading them to deliver great work Gets excited about shaping things from scratch, particularly as we go through a major rebrand and start new acquisition activities for the first time Can manage uncertainty and complexity, and form and deliver solutions Wants to progress their career within a close knit team and growing business environment Likes a fun, open working environment where they can be themselves and loves a diverse caring community Wants to dedicate themselves to delivering excellent work and seeing the results of their endeavours THE REMIT Whilst the wider Marketing team is pretty well established, the Acquisition Marketing team is going through a period of change. An over reliance on a narrow range of channels (predominantly affiliates / partnerships) is being addressed, with new agencies being brought on board to better support SEO, Paid Search and Paid Social. Likewise, the team is expanding with a Growth Marketing Manager being hired to support the broadening range of activities. With the current Head Of Growth Marketing going on maternity leave soon, we are looking for a talented marketing professional to take the current foundations of what we do, and expand on them - both in developing a test & learn programme, new channel deployment, and current channel optimisation. This role will best suit someone with a more technical and analytical approach to growth / performance marketing. We need someone who can analyse granular performance, and actively optimise activity on an iterative basis. They should have someone who can analyse granular performance, and actively optimise activity on an iterative basis. They should have a strong grasp of managing spends, ensuring optimal blend of marketing channels, and forecasting performance of our shop and subscription sales routes. A strong understanding of ROI versus LTV and AOV is key. They should also be adept at managing agencies across a range of activity types, having a specialism in digital marketing themselves, as well as being able to self serve on things such as analytics. Much of the creative lifting can be managed by our Brand team, but a good grasp of working with creative teams would be an advantage. There are a few projects in place, and new ones coming up, but we envisage some key projects to be: Planning / optimisation - reviewing all current activity alongside the team and agencies, benchmarking current performance, and forming plans to accelerate and optimise Strategy / test & learn - building on our current foundations of activity and delivering roadmap of new activities Campaign management - owning (both internally and via 3rd party agencies) the ongoing and campaign activity across all channels of activity - principally Paid Search, Paid Social, SEO and Affiliates Project management - coordinating sister teams to deliver core activities across a range of projects, including a major rebrand Analysis / forecasting - monitoring performance and tracking KPIs across all channels allowing for responsive and pragmatic control - expertise in GA, GSC, AdWords and Meta is a must Team leadership - leading, directing, coaching and mentoring a Growth Marketing team Stakeholder management - working closely with teams around the business, ensuring a collaborative approach to driving results Hybrid working - Wed/Thu in our Farringdon offices, remote on Mon/Tue/Fri Flexible working hours 25 days holiday rising with length of service Weekly gin and rum tasting, and regular product tastings and attend industry events Generous staff discount on our online store Real career progression opportunities, with the chance to grow as we do Dynamic working environment and regular social events
As one of the world's leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco. Job Description We have an outstanding benefits package which includes: Company-provided healthcare A competitive annual leave allowance Flexible working options, including hybrid working arrangements Generous pension provisions Income protection Health and wellness benefits Volunteering days Enhanced parental leave Life insurance Your role You will be responsible for sourcing new business within the United Kingdom and Ireland with a focus to grow assets within the firm's offshore MMFs in Euro, Sterling and USD via financial intermediaries and direct sales. The role will partner with the Head Global Liquidity Relationship Management and the UK Head of Institutional Sales to achieve goals across US and EMEA. You will advise and establish the offshore Global Liquidity strategic direction, business initiatives and provide input into annual operating & capital budget process. The role will partner with US based sales team on multi national corporations as well as develop and maintain a cross sell, collaborative effort with the EMEA Sales team on Insurance Companies, local Government Authorities, Sovereigns and existing Corporate Client base. Responsibilities Expanding Invesco's current market share and overall visibility Integrating Invesco's Global Liquidity marketing effort with Invesco's global distribution network Collaborating with Global Portfolio Managers on growth initiatives and two way feedback Establishing and maintaining close and cohesive relationships with client management, i.e. bank, governmental unit or other institutional entities Attending and presenting when applicable to industry groups in an effort to promote Invesco Global Liquidity Ensuring team CRM system adherence of client marketing efforts and client contacts Supporting and communicating Company and department policies, procedures, business initiatives, and goals Resolving inter department and company issues and problems Collaborating with internal and external resources to meet business needs Using analytics and insights to focus on the opportunities with the greatest future potential Qualifications Strong experience in the Institutional marketplace Strong knowledge of the Investment Industry and Institutional Market Knowledge of product pricing, back office operations, relationship management, consultant relations, marketing and sales Knowledge of Institutional product structures, market, and pricing Strong investment acumen Extensive knowledge of cash management product distribution Proven track record of success of raising assets Clear and compelling understanding of the future of the business development, which will entail anticipating and articulating market, channel, product, industry, geographic, and economic trends that can impact client engagement Record of setting, meeting and exceeding short- and long term business targets Strategic thinker with a pragmatic, commercial approach who can operate in a large global organisation with multiple stakeholders Strong interpersonal skills, with the ability to interact and work collaboratively with all levels of the organisation Ability to form and cultivate positive, collaborative relationships with clients and leverage executive level client relationships, including C suite engagement Dynamic public speaking skills with the ability to convey complex concepts in ways that are approachable to a broad range of audiences Ability to drive for results, setting and achieving compelling business goals Ability to articulate complex investment processes clearly, knowledgeably, and credibly Strong organisational, strategy and execution skills, including experience running a business P&L Capacity to thrive in a highly regulated environment that demands full compliance with policies and procedures University degree; Master's degree or MBA preferred Relevant professional qualification a plus Workplace Policy Pursuant to Invesco's Workplace Policy, employees are expected to comply with the firm's most current workplace model, which as of October 1, 2025, includes spending at least four full days each week working in an Invesco office. This reflects our belief that spending time together in the office helps us build stronger relationships, collaborate more easily, and support each other's growth and development. Accessibility If this sounds like you, we'd love to hear from you! We want all of our candidates to shine during the application and selection process, so if you need any adjustments to be made, please send an e mail to . Please include your name, the job you are interested in, and the type of adjustment you need (for example; breaks during your interview, remote interviews, additional time for assessments or other required adjustments). Inclusivity We promote a working environment that welcomes everyone and creates inclusive teams, celebrates difference and encourages everyone to be themselves at work. ESG Commitment Our commitment to the community and environmental, social and governance investing: We partner with charitable organisations globally to make an impact in the communities where we live and work. Our people are encouraged to support the charities they feel most passionate about. We are also committed to environmental, social and governance (ESG) investing. We serve our clients in this space as a trusted partner both on specific responsible investment product strategies as well as part of our commitment to deliver a superior investment experience. Recruitment Agencies Invesco has an in house recruitment team, which focuses on sourcing great candidates directly. Invesco will not accept unsolicited resumes from agency or search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact hiring managers directly. Regulatory This position may fall in scope of one or multiple regimes/directives.
Feb 28, 2026
Full time
As one of the world's leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco. Job Description We have an outstanding benefits package which includes: Company-provided healthcare A competitive annual leave allowance Flexible working options, including hybrid working arrangements Generous pension provisions Income protection Health and wellness benefits Volunteering days Enhanced parental leave Life insurance Your role You will be responsible for sourcing new business within the United Kingdom and Ireland with a focus to grow assets within the firm's offshore MMFs in Euro, Sterling and USD via financial intermediaries and direct sales. The role will partner with the Head Global Liquidity Relationship Management and the UK Head of Institutional Sales to achieve goals across US and EMEA. You will advise and establish the offshore Global Liquidity strategic direction, business initiatives and provide input into annual operating & capital budget process. The role will partner with US based sales team on multi national corporations as well as develop and maintain a cross sell, collaborative effort with the EMEA Sales team on Insurance Companies, local Government Authorities, Sovereigns and existing Corporate Client base. Responsibilities Expanding Invesco's current market share and overall visibility Integrating Invesco's Global Liquidity marketing effort with Invesco's global distribution network Collaborating with Global Portfolio Managers on growth initiatives and two way feedback Establishing and maintaining close and cohesive relationships with client management, i.e. bank, governmental unit or other institutional entities Attending and presenting when applicable to industry groups in an effort to promote Invesco Global Liquidity Ensuring team CRM system adherence of client marketing efforts and client contacts Supporting and communicating Company and department policies, procedures, business initiatives, and goals Resolving inter department and company issues and problems Collaborating with internal and external resources to meet business needs Using analytics and insights to focus on the opportunities with the greatest future potential Qualifications Strong experience in the Institutional marketplace Strong knowledge of the Investment Industry and Institutional Market Knowledge of product pricing, back office operations, relationship management, consultant relations, marketing and sales Knowledge of Institutional product structures, market, and pricing Strong investment acumen Extensive knowledge of cash management product distribution Proven track record of success of raising assets Clear and compelling understanding of the future of the business development, which will entail anticipating and articulating market, channel, product, industry, geographic, and economic trends that can impact client engagement Record of setting, meeting and exceeding short- and long term business targets Strategic thinker with a pragmatic, commercial approach who can operate in a large global organisation with multiple stakeholders Strong interpersonal skills, with the ability to interact and work collaboratively with all levels of the organisation Ability to form and cultivate positive, collaborative relationships with clients and leverage executive level client relationships, including C suite engagement Dynamic public speaking skills with the ability to convey complex concepts in ways that are approachable to a broad range of audiences Ability to drive for results, setting and achieving compelling business goals Ability to articulate complex investment processes clearly, knowledgeably, and credibly Strong organisational, strategy and execution skills, including experience running a business P&L Capacity to thrive in a highly regulated environment that demands full compliance with policies and procedures University degree; Master's degree or MBA preferred Relevant professional qualification a plus Workplace Policy Pursuant to Invesco's Workplace Policy, employees are expected to comply with the firm's most current workplace model, which as of October 1, 2025, includes spending at least four full days each week working in an Invesco office. This reflects our belief that spending time together in the office helps us build stronger relationships, collaborate more easily, and support each other's growth and development. Accessibility If this sounds like you, we'd love to hear from you! We want all of our candidates to shine during the application and selection process, so if you need any adjustments to be made, please send an e mail to . Please include your name, the job you are interested in, and the type of adjustment you need (for example; breaks during your interview, remote interviews, additional time for assessments or other required adjustments). Inclusivity We promote a working environment that welcomes everyone and creates inclusive teams, celebrates difference and encourages everyone to be themselves at work. ESG Commitment Our commitment to the community and environmental, social and governance investing: We partner with charitable organisations globally to make an impact in the communities where we live and work. Our people are encouraged to support the charities they feel most passionate about. We are also committed to environmental, social and governance (ESG) investing. We serve our clients in this space as a trusted partner both on specific responsible investment product strategies as well as part of our commitment to deliver a superior investment experience. Recruitment Agencies Invesco has an in house recruitment team, which focuses on sourcing great candidates directly. Invesco will not accept unsolicited resumes from agency or search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact hiring managers directly. Regulatory This position may fall in scope of one or multiple regimes/directives.
Project Finance Escrow Sales Specialist - Treasury Services - Executive Director - London LONDON, LONDON, United Kingdom Job Information Job Identification Job Category Client Sales Business Unit Commercial & Investment Bank Posting Date 02/23/2026, 10:22 AM Locations 25 Bank Street, Canary Wharf, London, Greater London, E14 5JP, GB Apply Before 04/30/2026, 04:00 AM Job Schedule Full time Job Description The Global Escrow business provides independent third-party account solutions and is a century-old franchise in the US that has expanded its footprint to Europe, Africa, Asia (EMEA), and Latin America in recent years. Customers view us as a trusted and financially strong escrow agent and benefit from our global network, product expertise and unrivalled client service. The Project Finance Escrow Sales Specialist within the Global Escrow team, will be responsible for sales across the EMEA region and any wider offshore opportunities based in London. The key focus will be on commercializing our current and future Project & Infrastructure Finance capabilities in the region by increasing revenues and deal volume from various sales channels including investment bank origination teams, coverage bankers, financial advisers and sponsors directly. Aside from representing the product within the geographic coverage territory and providing the knowledge base for specific local developments, the role also acts as the liaison with the global Escrow team by bringing opportunities from the region into the broader business. Job Responsibilities: Deliver agreed sales and revenue targets for the region by acting in close coordination with the regional Project Finance Account Bank team as well as the local Payments and the Commercial and Investment Bank businesses. Manage client facing tasks in the region from sales planning, prospecting sales calls, delivering pitches and presentations, product-specific training, ongoing client management and acting as the local escalation point for client service issues within the assigned coverage which includes Corporates, Asset Managers, Infrastructure Funds and other influential sources of new business. Develop strong working relationship with regional leadership and other product teams to provide a 'joined up' approach in order to meet sales targets and manage client expectations. Negotiate fees, terms and conditions, and investment options on deals in conjunction with the product management, client services and liquidity teams, respectively. Manage end-to-end sales process inclusive of all KYC and Client On-boarding requirements, and CRM system updates. Liaise with clients and colleagues globally to develop and sell cross-border solutions, targeting outgoing deals. Act as the senior local representatives for matters related to Account Bank and Escrow products in the region. Identify capability gaps and specific local and/or market requirements to the product development team. Required qualifications, capabilities, and skills Ability to demonstrate a deep understanding and experience of the EMEA project & infrastructure finance market, sector and sub-sector requirements and to determine appropriate strategy for the product. Confidence to manage relationships with senior customer (including C-Suite) and intermediary executives as well as JPMorgan management in the region. Collaborative behavior to get internal support for business objectives and ensure high degree of teamwork to satisfy client expectations. A good understanding of risk and the ability to detect and highlight risk issues. Strong communication skills to effectively market and sell the product to internal and external parties. Graduate or undergraduate degree from a recognized university Significant banking, corporate trust, cash management and/or escrow experience. Relationship and prospect selling experience Preferred qualifications, capabilities, and skills Previous experience with and/or understanding of treasury services/cash management products would be beneficial About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit ourFAQs for more information about requesting an accommodation. About the Team J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors. Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients-including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.
Feb 28, 2026
Full time
Project Finance Escrow Sales Specialist - Treasury Services - Executive Director - London LONDON, LONDON, United Kingdom Job Information Job Identification Job Category Client Sales Business Unit Commercial & Investment Bank Posting Date 02/23/2026, 10:22 AM Locations 25 Bank Street, Canary Wharf, London, Greater London, E14 5JP, GB Apply Before 04/30/2026, 04:00 AM Job Schedule Full time Job Description The Global Escrow business provides independent third-party account solutions and is a century-old franchise in the US that has expanded its footprint to Europe, Africa, Asia (EMEA), and Latin America in recent years. Customers view us as a trusted and financially strong escrow agent and benefit from our global network, product expertise and unrivalled client service. The Project Finance Escrow Sales Specialist within the Global Escrow team, will be responsible for sales across the EMEA region and any wider offshore opportunities based in London. The key focus will be on commercializing our current and future Project & Infrastructure Finance capabilities in the region by increasing revenues and deal volume from various sales channels including investment bank origination teams, coverage bankers, financial advisers and sponsors directly. Aside from representing the product within the geographic coverage territory and providing the knowledge base for specific local developments, the role also acts as the liaison with the global Escrow team by bringing opportunities from the region into the broader business. Job Responsibilities: Deliver agreed sales and revenue targets for the region by acting in close coordination with the regional Project Finance Account Bank team as well as the local Payments and the Commercial and Investment Bank businesses. Manage client facing tasks in the region from sales planning, prospecting sales calls, delivering pitches and presentations, product-specific training, ongoing client management and acting as the local escalation point for client service issues within the assigned coverage which includes Corporates, Asset Managers, Infrastructure Funds and other influential sources of new business. Develop strong working relationship with regional leadership and other product teams to provide a 'joined up' approach in order to meet sales targets and manage client expectations. Negotiate fees, terms and conditions, and investment options on deals in conjunction with the product management, client services and liquidity teams, respectively. Manage end-to-end sales process inclusive of all KYC and Client On-boarding requirements, and CRM system updates. Liaise with clients and colleagues globally to develop and sell cross-border solutions, targeting outgoing deals. Act as the senior local representatives for matters related to Account Bank and Escrow products in the region. Identify capability gaps and specific local and/or market requirements to the product development team. Required qualifications, capabilities, and skills Ability to demonstrate a deep understanding and experience of the EMEA project & infrastructure finance market, sector and sub-sector requirements and to determine appropriate strategy for the product. Confidence to manage relationships with senior customer (including C-Suite) and intermediary executives as well as JPMorgan management in the region. Collaborative behavior to get internal support for business objectives and ensure high degree of teamwork to satisfy client expectations. A good understanding of risk and the ability to detect and highlight risk issues. Strong communication skills to effectively market and sell the product to internal and external parties. Graduate or undergraduate degree from a recognized university Significant banking, corporate trust, cash management and/or escrow experience. Relationship and prospect selling experience Preferred qualifications, capabilities, and skills Previous experience with and/or understanding of treasury services/cash management products would be beneficial About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit ourFAQs for more information about requesting an accommodation. About the Team J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors. Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients-including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.
BUSINESS DEVELOPMENT MANAGER - EVENTS LONDON - HYBRID UP TO 40,000 + UNCAPPED COMMISSION + BENEFITS THE OPPORTUNITY: Get Recruited are recruiting on behalf of a fast growing, purpose-led events business. As the company continues to scale, this role offers the chance to play a key part in driving commercial growth across exhibition stand sales and conference sponsorship. This is a great opportunity for someone from a Business Development Manager, Business Development Executive, Sales Manager, Events Sales, Tech Sales background. THE ROLE: Proactively generate new business through inbound follow-up and outbound outreach (email, phone, LinkedIn and other channels). Research and identify potential sponsors and exhibitors, building and maintaining a strong pipeline. Send regular proposals and manage deals through to close. Maintain detailed and up-to-date records in the CRM system. Attend industry and competitor events to network and generate leads. Close sponsorship agreements and stand packages in line with monthly targets. Engage actively on social media and within relevant industry communities. Build relationships with external networks to drive awareness and lead generation. THE PERSON: Must have experience within event sales. Confident in outbound prospecting, relationship building, and closing deals. Comfortable working with CRM systems and digital tools. Organised and able to manage multiple projects and deadlines in a fast-paced environment. Must be able to travel for events. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Feb 28, 2026
Full time
BUSINESS DEVELOPMENT MANAGER - EVENTS LONDON - HYBRID UP TO 40,000 + UNCAPPED COMMISSION + BENEFITS THE OPPORTUNITY: Get Recruited are recruiting on behalf of a fast growing, purpose-led events business. As the company continues to scale, this role offers the chance to play a key part in driving commercial growth across exhibition stand sales and conference sponsorship. This is a great opportunity for someone from a Business Development Manager, Business Development Executive, Sales Manager, Events Sales, Tech Sales background. THE ROLE: Proactively generate new business through inbound follow-up and outbound outreach (email, phone, LinkedIn and other channels). Research and identify potential sponsors and exhibitors, building and maintaining a strong pipeline. Send regular proposals and manage deals through to close. Maintain detailed and up-to-date records in the CRM system. Attend industry and competitor events to network and generate leads. Close sponsorship agreements and stand packages in line with monthly targets. Engage actively on social media and within relevant industry communities. Build relationships with external networks to drive awareness and lead generation. THE PERSON: Must have experience within event sales. Confident in outbound prospecting, relationship building, and closing deals. Comfortable working with CRM systems and digital tools. Organised and able to manage multiple projects and deadlines in a fast-paced environment. Must be able to travel for events. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
The Company Pet Media Group (PMG) is the world's largest operator of online marketplaces within the pet category. We assist over 10 million consumers every month in finding the pet of their dreams through trusted and local brands, in a way that is both safe and transparent for pets and their caregivers. We are a profitable, fast-growing scale-up and have grown rapidly from inception in 2019 to today. As a business, we have revenues exceeding 18 mUSD and an EBIT profitability of >35%. Backed by world-class investors such as Verdane Capital and a number of high-profile family offices, our journey has only begun as we expand our portfolio of leading brands within the pet vertical. In the UK, Pets4Homes is already the dominant marketplace, rehoming more than a million pets per year. However, we still have significant room to deepen breeder engagement, strengthen retention, and expand market penetration. Context for the Role Breeders are central to the success of Pets4Homes. As we continue evolving from a classifieds model to a payments-enabled marketplace, building stronger, deeper relationships with breeders is critical. We are hiring our first Customer Success Manager to help increase breeder market penetration and retention across the UK. This role exists to ensure breeders are active, engaged, supported, and achieving success on the platform. The work is primarily digital, conducted through calls, CRM workflows, and online community engagement. However, occasional in-person breeder visits and events are important for strengthening relationships and trust. This is a foundational hire within our UK breeder operations team. You will work closely with the Head of Breeder Strategy & Operations and play a key role in building a scalable breeder success engine over time. Key Responsibilities Breeder Retention & Engagement (Primary Focus) Build and manage trusted relationships with priority breeder accounts. Ensure breeders are active, engaged, and achieving positive outcomes on the platform. Proactively identify and address churn risks or dissatisfaction. Handle disputes and sensitive cases with empathy, authority, and calm professionalism. Market Penetration & Activation Execute outreach and activation playbooks to increase breeder coverage across the UK. Convert multi-channel or hesitant breeders into consistent Pets4Homes users. Support adoption of Pet Payments by clearly explaining benefits and handling objections confidently. Community & Reputation Management Represent Pets4Homes constructively within online breeder communities, particularly on Facebook and forums. Respond to brand mentions and reviews with balanced, empathetic, and confident communication. Build credibility within the breeder ecosystem through thoughtful public engagement. CRM & Operational Execution Execute structured outreach and follow up cadences in HubSpot. Maintain clean account records and strong pipeline hygiene. Manage operational breeder-related tasks such as lead chasing, and resolution coordination. Work comfortably with supporting tools such as surveys and lifecycle marketing systems. Insight & Continuous Improvement Identify patterns in breeder objections, frustrations, and behaviours. Provide structured feedback to improve messaging, workflows, and internal processes. Contribute to refining and evolving breeder engagement playbooks over time. Who You Are Relationship First but Commercially Aware You build trust with sceptical or defensive stakeholders while still driving progress and outcomes. Confident Communicator You write clearly and persuasively across channels, including public responses and community engagement. You demonstrate quiet confidence rather than ego. Emotionally Intelligent You handle emotionally charged conversations calmly. You are empathetic but firm and able to de escalate conflict effectively. Structured and Methodical You are organised, disciplined, and comfortable following defined playbooks. You keep systems tidy and operate with consistency. Digitally Fluent You are comfortable learning new tools quickly and operating within CRM and marketing systems, without needing to be highly technical. Comfortable in a Scale Up Environment You are proactive, adaptable, and capable of operating with weekly oversight rather than constant direction. Experience & Requirements 3+ years in Customer Success, Account Management, Inside Sales, or a relationship driven commercial role. Experience managing multiple small business accounts. Strong objection-handling capability. Familiarity with CRM systems (HubSpot preferred). Experience engaging with customers in online communities is beneficial. Marketplace experience is helpful but not required. Compensation Competitive base salary (benchmark range £40,000-£50,000, dependent on experience) Performance based bonus aligned to activation, retention, and adoption outcomes Flexible working arrangements Travel expenses covered for breeder visits and events What We Offer A pivotal role in a fast growing, mission driven company Direct impact on market penetration and breeder experience in the UK Close collaboration with senior leadership and meaningful ownership from day one The opportunity to help shape the future of trusted pet rehoming in the UK
Feb 28, 2026
Full time
The Company Pet Media Group (PMG) is the world's largest operator of online marketplaces within the pet category. We assist over 10 million consumers every month in finding the pet of their dreams through trusted and local brands, in a way that is both safe and transparent for pets and their caregivers. We are a profitable, fast-growing scale-up and have grown rapidly from inception in 2019 to today. As a business, we have revenues exceeding 18 mUSD and an EBIT profitability of >35%. Backed by world-class investors such as Verdane Capital and a number of high-profile family offices, our journey has only begun as we expand our portfolio of leading brands within the pet vertical. In the UK, Pets4Homes is already the dominant marketplace, rehoming more than a million pets per year. However, we still have significant room to deepen breeder engagement, strengthen retention, and expand market penetration. Context for the Role Breeders are central to the success of Pets4Homes. As we continue evolving from a classifieds model to a payments-enabled marketplace, building stronger, deeper relationships with breeders is critical. We are hiring our first Customer Success Manager to help increase breeder market penetration and retention across the UK. This role exists to ensure breeders are active, engaged, supported, and achieving success on the platform. The work is primarily digital, conducted through calls, CRM workflows, and online community engagement. However, occasional in-person breeder visits and events are important for strengthening relationships and trust. This is a foundational hire within our UK breeder operations team. You will work closely with the Head of Breeder Strategy & Operations and play a key role in building a scalable breeder success engine over time. Key Responsibilities Breeder Retention & Engagement (Primary Focus) Build and manage trusted relationships with priority breeder accounts. Ensure breeders are active, engaged, and achieving positive outcomes on the platform. Proactively identify and address churn risks or dissatisfaction. Handle disputes and sensitive cases with empathy, authority, and calm professionalism. Market Penetration & Activation Execute outreach and activation playbooks to increase breeder coverage across the UK. Convert multi-channel or hesitant breeders into consistent Pets4Homes users. Support adoption of Pet Payments by clearly explaining benefits and handling objections confidently. Community & Reputation Management Represent Pets4Homes constructively within online breeder communities, particularly on Facebook and forums. Respond to brand mentions and reviews with balanced, empathetic, and confident communication. Build credibility within the breeder ecosystem through thoughtful public engagement. CRM & Operational Execution Execute structured outreach and follow up cadences in HubSpot. Maintain clean account records and strong pipeline hygiene. Manage operational breeder-related tasks such as lead chasing, and resolution coordination. Work comfortably with supporting tools such as surveys and lifecycle marketing systems. Insight & Continuous Improvement Identify patterns in breeder objections, frustrations, and behaviours. Provide structured feedback to improve messaging, workflows, and internal processes. Contribute to refining and evolving breeder engagement playbooks over time. Who You Are Relationship First but Commercially Aware You build trust with sceptical or defensive stakeholders while still driving progress and outcomes. Confident Communicator You write clearly and persuasively across channels, including public responses and community engagement. You demonstrate quiet confidence rather than ego. Emotionally Intelligent You handle emotionally charged conversations calmly. You are empathetic but firm and able to de escalate conflict effectively. Structured and Methodical You are organised, disciplined, and comfortable following defined playbooks. You keep systems tidy and operate with consistency. Digitally Fluent You are comfortable learning new tools quickly and operating within CRM and marketing systems, without needing to be highly technical. Comfortable in a Scale Up Environment You are proactive, adaptable, and capable of operating with weekly oversight rather than constant direction. Experience & Requirements 3+ years in Customer Success, Account Management, Inside Sales, or a relationship driven commercial role. Experience managing multiple small business accounts. Strong objection-handling capability. Familiarity with CRM systems (HubSpot preferred). Experience engaging with customers in online communities is beneficial. Marketplace experience is helpful but not required. Compensation Competitive base salary (benchmark range £40,000-£50,000, dependent on experience) Performance based bonus aligned to activation, retention, and adoption outcomes Flexible working arrangements Travel expenses covered for breeder visits and events What We Offer A pivotal role in a fast growing, mission driven company Direct impact on market penetration and breeder experience in the UK Close collaboration with senior leadership and meaningful ownership from day one The opportunity to help shape the future of trusted pet rehoming in the UK
We are recruiting for an experienced and commercially driven Sales Director with a strong background in power supply and transformer solutions to lead and execute a high-performance sales strategy within a technical manufacturing environment. This is a pivotal leadership role responsible for driving revenue growth, developing strategic customer partnerships, and leading a national sales function within the electrical power supply and transformers sector. Key Responsibilities Lead, develop and execute the company s sales strategy across power supply and transformer product lines to achieve revenue targets and KPIs. Take full ownership of sales performance, pipeline management and forecasting accuracy within the power supply and transformers market. Lead from the front by managing key strategic accounts, particularly within the electrical power supply and transformer OEM space, supporting complex technical negotiations. Provide hands-on support to regional and national sales managers to convert opportunities and win new business across LV/HV power supply and transformer solutions. Create and implement strategic sales plans aligned to growth objectives within the power supply and transformer sector. Drive effective CRM utilisation to ensure transparency, accurate forecasting and coordinated sales activity across all power supply and transformer projects. Strengthen relationships with existing, lapsed and new customers operating in the power supply, transformers and wider electrical infrastructure markets. Identify and penetrate new markets and applications for power supply systems and transformer solutions. Collaborate closely with engineering, marketing and commercial teams to align sales initiatives with technical developments in power supply and transformer technologies. Ensure robust sales governance, process adherence and performance reporting across all power supply and transformer sales channels. Coach, mentor and develop a high-performing sales team specialising in power supply and transformer products. Represent the business at industry events, exhibitions and technical forums focused on power supply, transformers and electrical infrastructure, across the UK and internationally. Act as a brand ambassador within the power supply and transformers industry, promoting technical capability and market leadership. Candidate Requirements Minimum 10 years experience in technical sales within the electrical power supply and transformers sector or a closely aligned technical manufacturing environment. Strong understanding of transformer solutions, LV/HV switchgear and power supply systems (OEM background highly advantageous). Proven track record of leading, developing and motivating successful sales teams within the power supply or transformers market. Strong experience using CRM systems for pipeline management and forecasting in technically complex sales environments. Demonstrable success in securing major contracts and building long-term strategic partnerships within the power supply and transformer industry. Target-driven, commercially astute and results-focused mindset. Excellent communication, negotiation and interpersonal skills, with the ability to engage at senior technical and commercial levels. Proactive, forward-thinking leadership style. Full UK driving licence.
Feb 28, 2026
Full time
We are recruiting for an experienced and commercially driven Sales Director with a strong background in power supply and transformer solutions to lead and execute a high-performance sales strategy within a technical manufacturing environment. This is a pivotal leadership role responsible for driving revenue growth, developing strategic customer partnerships, and leading a national sales function within the electrical power supply and transformers sector. Key Responsibilities Lead, develop and execute the company s sales strategy across power supply and transformer product lines to achieve revenue targets and KPIs. Take full ownership of sales performance, pipeline management and forecasting accuracy within the power supply and transformers market. Lead from the front by managing key strategic accounts, particularly within the electrical power supply and transformer OEM space, supporting complex technical negotiations. Provide hands-on support to regional and national sales managers to convert opportunities and win new business across LV/HV power supply and transformer solutions. Create and implement strategic sales plans aligned to growth objectives within the power supply and transformer sector. Drive effective CRM utilisation to ensure transparency, accurate forecasting and coordinated sales activity across all power supply and transformer projects. Strengthen relationships with existing, lapsed and new customers operating in the power supply, transformers and wider electrical infrastructure markets. Identify and penetrate new markets and applications for power supply systems and transformer solutions. Collaborate closely with engineering, marketing and commercial teams to align sales initiatives with technical developments in power supply and transformer technologies. Ensure robust sales governance, process adherence and performance reporting across all power supply and transformer sales channels. Coach, mentor and develop a high-performing sales team specialising in power supply and transformer products. Represent the business at industry events, exhibitions and technical forums focused on power supply, transformers and electrical infrastructure, across the UK and internationally. Act as a brand ambassador within the power supply and transformers industry, promoting technical capability and market leadership. Candidate Requirements Minimum 10 years experience in technical sales within the electrical power supply and transformers sector or a closely aligned technical manufacturing environment. Strong understanding of transformer solutions, LV/HV switchgear and power supply systems (OEM background highly advantageous). Proven track record of leading, developing and motivating successful sales teams within the power supply or transformers market. Strong experience using CRM systems for pipeline management and forecasting in technically complex sales environments. Demonstrable success in securing major contracts and building long-term strategic partnerships within the power supply and transformer industry. Target-driven, commercially astute and results-focused mindset. Excellent communication, negotiation and interpersonal skills, with the ability to engage at senior technical and commercial levels. Proactive, forward-thinking leadership style. Full UK driving licence.
About clearer.io At clearer.io, we're reimagining eCommerce by enhancing search, discovery and customer engagement through a standout suite of innovative apps. Our mission is simple but powerful: empower partners with tools that streamline operations, build trust and drive sustainable growth. We're not just building technology - we're shaping the future of online retail. By delivering solutions that inspire confidence and real results, we help businesses cut through the clutter and focus on what truly matters. Here, innovation meets real impact. You'll join a global team spanning the UK, Europe, the US and APAC - collaborating across borders, sharing ideas and moving fast. We invest in ongoing training and development, value curiosity and initiative, and create opportunities to travel, meet partners and represent clearer.io on the ground. Our Partner Ecosystem sits at the heart of our success. We work with world class agencies and technology partners who deliver Clearer.io's solutions to merchants across the globe - together creating measurable value and growth. Your impact As partner success manager for the UK & Ireland, you'll help our partners unlock the full potential of the clearer.io suite. You'll act as a trusted advisor - enabling partners to confidently position, sell and implement our solutions. You'll identify growth opportunities, strengthen relationships and drive measurable commercial impact across your region. Reporting to the Director of Partnerships, EMEA & UK, you'll collaborate with sales, marketing and product to maximise adoption, referrals and partner generated revenue. What you'll do Build strong, strategic relationships across our UK & IE partner network Keep our partnership community actively engaged and referring the clearer suite to clients Enable partners to confidently sell and implement the full clearer.io suite Deliver engaging product demos, training sessions and ongoing enablement Identify cross sell and upsell opportunities across our apps Support partners from onboarding through to growth and renewal Track performance, referrals and MRR contribution, maintaining accurate CRM data Share insights and market feedback with internal teams Provide quarterly partner performance updates and progression plans Represent clearer.io at partner meetings and industry events What you'll bring 3 5 years' experience in partnerships, partner success, channel sales or a commercial SaaS role A strong understanding of eCommerce, digital marketing or retail technology Commercial awareness - balancing relationship management with revenue outcomes Confidence delivering product demos and simplifying technical conceptsHighly organised, detail oriented and proactive in a fast moving environment Collaborative mindset and genuine passion for helping partners grow Bonus points for Experience working with or within eCommerce agencies Familiarity with review platforms, personalisation, search, loyalty or engagement tools Passion for SaaS, tech innovation and continuous learning Why clearer.io We believe in making things simpler - for our customers, and for each other. That means clarity, purpose, and progress guide everything we do. Customers at the heart: We obsess over their needs so we can grow together Purposeful progress: We don't settle. We take initiative and embrace bold thinking Endless innovation: We refine, improve, and take meaningful action Always open: We build trust through transparency and global collaboration Clear Benefits Private Medical Insurance
Feb 28, 2026
Full time
About clearer.io At clearer.io, we're reimagining eCommerce by enhancing search, discovery and customer engagement through a standout suite of innovative apps. Our mission is simple but powerful: empower partners with tools that streamline operations, build trust and drive sustainable growth. We're not just building technology - we're shaping the future of online retail. By delivering solutions that inspire confidence and real results, we help businesses cut through the clutter and focus on what truly matters. Here, innovation meets real impact. You'll join a global team spanning the UK, Europe, the US and APAC - collaborating across borders, sharing ideas and moving fast. We invest in ongoing training and development, value curiosity and initiative, and create opportunities to travel, meet partners and represent clearer.io on the ground. Our Partner Ecosystem sits at the heart of our success. We work with world class agencies and technology partners who deliver Clearer.io's solutions to merchants across the globe - together creating measurable value and growth. Your impact As partner success manager for the UK & Ireland, you'll help our partners unlock the full potential of the clearer.io suite. You'll act as a trusted advisor - enabling partners to confidently position, sell and implement our solutions. You'll identify growth opportunities, strengthen relationships and drive measurable commercial impact across your region. Reporting to the Director of Partnerships, EMEA & UK, you'll collaborate with sales, marketing and product to maximise adoption, referrals and partner generated revenue. What you'll do Build strong, strategic relationships across our UK & IE partner network Keep our partnership community actively engaged and referring the clearer suite to clients Enable partners to confidently sell and implement the full clearer.io suite Deliver engaging product demos, training sessions and ongoing enablement Identify cross sell and upsell opportunities across our apps Support partners from onboarding through to growth and renewal Track performance, referrals and MRR contribution, maintaining accurate CRM data Share insights and market feedback with internal teams Provide quarterly partner performance updates and progression plans Represent clearer.io at partner meetings and industry events What you'll bring 3 5 years' experience in partnerships, partner success, channel sales or a commercial SaaS role A strong understanding of eCommerce, digital marketing or retail technology Commercial awareness - balancing relationship management with revenue outcomes Confidence delivering product demos and simplifying technical conceptsHighly organised, detail oriented and proactive in a fast moving environment Collaborative mindset and genuine passion for helping partners grow Bonus points for Experience working with or within eCommerce agencies Familiarity with review platforms, personalisation, search, loyalty or engagement tools Passion for SaaS, tech innovation and continuous learning Why clearer.io We believe in making things simpler - for our customers, and for each other. That means clarity, purpose, and progress guide everything we do. Customers at the heart: We obsess over their needs so we can grow together Purposeful progress: We don't settle. We take initiative and embrace bold thinking Endless innovation: We refine, improve, and take meaningful action Always open: We build trust through transparency and global collaboration Clear Benefits Private Medical Insurance
Aquilo recruitment is proud to be partnering with an established and market-leading brand to recruit an experienced Campaign Manager for their growing marketing team. This is an excellent opportunity for a marketing professional who thrives in a fast-paced environment and brings strong end-to-end campaign experience, a creative and strategic mindset, and proven leadership capability. The role offers the chance to join a business with a great culture, a supportive working environment, modern offices, and a highly regarded brand presence, alongside the flexibility of working from home one day per week. About the Role Experienced Campaign Manager to plan, execute, and optimise integrated marketing campaigns that support business growth and objectives. Responsible for leading end-to-end campaign delivery across multiple channels, driving demand from installers, merchants, specifiers, and end customers while supporting brand awareness and product adoption. This role requires a strong blend of strategic thinking, hands-on campaign execution, and collaboration with sales, product, and technical teams. Responsibilities for a Campaign Manager Develop and manage multi-channel marketing campaigns aligned with commercial objectives, product launches and regulatory changes Translate business goals into clear campaign plans, messaging frameworks, and timelines Own campaign briefs from concept through to delivery and evaluation Deliver campaigns across digital and offline channels, including email, paid media, social, website, trade press, events, merchant promotions, and installer communications Work closely with Product, Sales, Technical, and Customer Support teams to ensure campaigns reflect product benefits and customer needs Support sales teams with campaign toolkits, collateral, and messaging Align campaigns with installer training, merchant activity, and events Define KPIs for each campaign and track performance against objectives Analyse campaign results and customer insights to optimise future activity Report on campaign effectiveness, ROI, and learnings to senior stakeholders Manage campaign budgets effectively, ensuring best use of resources Maintain clear timelines, workflows, and documentation across multiple campaigns Independently lead multiple concurrent campaigns from briefing through delivery Take full ownership of campaign decisions, priorities, and trade-offs Qualifications Essential requirements for a Campaign Manager: 2+ years managing a team Proven experience managing integrated marketing campaigns Demonstrated ability to independently manage complex campaigns end-to-end Proven experience handling multiple priorities simultaneously without performance degradation Strong understanding of multi-channel marketing and customer journeys Excellent project management and stakeholder coordination skills Ability to simplify technical product information into compelling campaign messaging Data-driven mindset with experience measuring and reporting campaign performance Evidence of successfully managing workload in fast-paced, high-expectation environments Exceptional attention to detail, ensuring briefs, objectives, and success measures are clearly understood before execution Experience working with CRM, marketing automation, or CMS platforms Required Skills 2+ years managing a team Proven experience managing integrated marketing campaigns Demonstrated ability to independently manage complex campaigns end-to-end Proven experience handling multiple priorities simultaneously without performance degradation Strong understanding of multi-channel marketing and customer journeys Excellent project management and stakeholder coordination skills Ability to simplify technical product information into compelling campaign messaging Data-driven mindset with experience measuring and reporting campaign performance Evidence of successfully managing workload in fast-paced, high-expectation environments Exceptional attention to detail Experience working with CRM, marketing automation, or CMS platforms Preferred Skills Experience working with CRM, marketing automation, or CMS platforms
Feb 28, 2026
Full time
Aquilo recruitment is proud to be partnering with an established and market-leading brand to recruit an experienced Campaign Manager for their growing marketing team. This is an excellent opportunity for a marketing professional who thrives in a fast-paced environment and brings strong end-to-end campaign experience, a creative and strategic mindset, and proven leadership capability. The role offers the chance to join a business with a great culture, a supportive working environment, modern offices, and a highly regarded brand presence, alongside the flexibility of working from home one day per week. About the Role Experienced Campaign Manager to plan, execute, and optimise integrated marketing campaigns that support business growth and objectives. Responsible for leading end-to-end campaign delivery across multiple channels, driving demand from installers, merchants, specifiers, and end customers while supporting brand awareness and product adoption. This role requires a strong blend of strategic thinking, hands-on campaign execution, and collaboration with sales, product, and technical teams. Responsibilities for a Campaign Manager Develop and manage multi-channel marketing campaigns aligned with commercial objectives, product launches and regulatory changes Translate business goals into clear campaign plans, messaging frameworks, and timelines Own campaign briefs from concept through to delivery and evaluation Deliver campaigns across digital and offline channels, including email, paid media, social, website, trade press, events, merchant promotions, and installer communications Work closely with Product, Sales, Technical, and Customer Support teams to ensure campaigns reflect product benefits and customer needs Support sales teams with campaign toolkits, collateral, and messaging Align campaigns with installer training, merchant activity, and events Define KPIs for each campaign and track performance against objectives Analyse campaign results and customer insights to optimise future activity Report on campaign effectiveness, ROI, and learnings to senior stakeholders Manage campaign budgets effectively, ensuring best use of resources Maintain clear timelines, workflows, and documentation across multiple campaigns Independently lead multiple concurrent campaigns from briefing through delivery Take full ownership of campaign decisions, priorities, and trade-offs Qualifications Essential requirements for a Campaign Manager: 2+ years managing a team Proven experience managing integrated marketing campaigns Demonstrated ability to independently manage complex campaigns end-to-end Proven experience handling multiple priorities simultaneously without performance degradation Strong understanding of multi-channel marketing and customer journeys Excellent project management and stakeholder coordination skills Ability to simplify technical product information into compelling campaign messaging Data-driven mindset with experience measuring and reporting campaign performance Evidence of successfully managing workload in fast-paced, high-expectation environments Exceptional attention to detail, ensuring briefs, objectives, and success measures are clearly understood before execution Experience working with CRM, marketing automation, or CMS platforms Required Skills 2+ years managing a team Proven experience managing integrated marketing campaigns Demonstrated ability to independently manage complex campaigns end-to-end Proven experience handling multiple priorities simultaneously without performance degradation Strong understanding of multi-channel marketing and customer journeys Excellent project management and stakeholder coordination skills Ability to simplify technical product information into compelling campaign messaging Data-driven mindset with experience measuring and reporting campaign performance Evidence of successfully managing workload in fast-paced, high-expectation environments Exceptional attention to detail Experience working with CRM, marketing automation, or CMS platforms Preferred Skills Experience working with CRM, marketing automation, or CMS platforms
Job Title: Business Development Manager / Director (DOE) Summary: Our client, a leading firm in the legal industry, is seeking a dynamic and strategic Business Development Manager / Director. This pivotal role involves spearheading the firm's sales strategy, business generation, and marketing initiatives while effectively managing the firm's CRM systems and online presence. The ideal candidate will have a proven track record in business development, exceptional communication skills, and a passion for driving growth. About the Role: As the Business Development Manager / Director, you will lead the firm's strategy and implementation in sales and new business generation. Your responsibilities will include managing the systems around the firm's business development activities and ensuring each group has a structured Business Development Plan in place. You will actively measure and assess the effectiveness of business development activities and drive initiatives that promote success across the firm. Key Responsibilities: Collaborate with Group Heads to analyse performance and sales pipelines. Ensure compliance and effective use of the CRM system across all groups. Lead the management of the firm's website, social media channels, and digital content. Oversee client hosted events, ensuring they align with the firm's objectives. Draught and coordinate external communications, including press releases and marketing materials. Supervise and motivate the Business Development Assistant. Desired Skills and Experience: Proven experience in business development within the legal sector or a related field. Strong analytical skills with the ability to interpret data and generate insights. Exceptional verbal and written communication skills. Proficient in managing digital platforms and CRM systems. Ability to work collaboratively and lead cross-functional teams. What We Offer: Join a supportive environment where your contributions will be valued. We provide a comprehensive benefits package that includes: Up to 5% Annual Bonus. Private Health Care (including dental). Income Protection. Death in Service coverage. Access to counselling services. Enhanced maternity/paternity leave. Location & Working Hours: This is a full-time, permanent role with no driving required. Our client fosters a flexible working environment to support work-life balance. Application Process: If you are a strategic thinker with a passion for business development and a desire to make a significant impact, we want to hear from you! Please submit your CV and a cover letter detailing your relevant experience and interest in this role. Join our client in shaping the future of legal business development. Apply today! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Feb 27, 2026
Full time
Job Title: Business Development Manager / Director (DOE) Summary: Our client, a leading firm in the legal industry, is seeking a dynamic and strategic Business Development Manager / Director. This pivotal role involves spearheading the firm's sales strategy, business generation, and marketing initiatives while effectively managing the firm's CRM systems and online presence. The ideal candidate will have a proven track record in business development, exceptional communication skills, and a passion for driving growth. About the Role: As the Business Development Manager / Director, you will lead the firm's strategy and implementation in sales and new business generation. Your responsibilities will include managing the systems around the firm's business development activities and ensuring each group has a structured Business Development Plan in place. You will actively measure and assess the effectiveness of business development activities and drive initiatives that promote success across the firm. Key Responsibilities: Collaborate with Group Heads to analyse performance and sales pipelines. Ensure compliance and effective use of the CRM system across all groups. Lead the management of the firm's website, social media channels, and digital content. Oversee client hosted events, ensuring they align with the firm's objectives. Draught and coordinate external communications, including press releases and marketing materials. Supervise and motivate the Business Development Assistant. Desired Skills and Experience: Proven experience in business development within the legal sector or a related field. Strong analytical skills with the ability to interpret data and generate insights. Exceptional verbal and written communication skills. Proficient in managing digital platforms and CRM systems. Ability to work collaboratively and lead cross-functional teams. What We Offer: Join a supportive environment where your contributions will be valued. We provide a comprehensive benefits package that includes: Up to 5% Annual Bonus. Private Health Care (including dental). Income Protection. Death in Service coverage. Access to counselling services. Enhanced maternity/paternity leave. Location & Working Hours: This is a full-time, permanent role with no driving required. Our client fosters a flexible working environment to support work-life balance. Application Process: If you are a strategic thinker with a passion for business development and a desire to make a significant impact, we want to hear from you! Please submit your CV and a cover letter detailing your relevant experience and interest in this role. Join our client in shaping the future of legal business development. Apply today! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
We'repartnering with a growing, multi-site healthcare and wellness brand to appoint a Senior Marketing Manager as part of their next phase of expansion. This is a premium businessoperatingacross multiple UK locations, delivering high-quality patient services. With strong demand and ambitious growth plans, they are now looking for an experienced marketing leader to drive performance and brand positioning across the group. The Opportunity This is a hands-on, commercially focused senior marketing role combining strategic ownership with day-to-day execution. Working closely with senior leadership, booking/sales teams, and specialist agency partners, you willbe responsible forincreasing qualified enquiries,optimisingconversion performance, and elevating brand presence across all locations. It would suit a commercially minded marketing all-rounder who thrives in a fast-paced, growth environment and is comfortable balancing big-picture thinking with hands-on delivery. Key Responsibilities Develop and lead marketing strategy to drive measurable growth across multiple sites Manage and collaborate with external agencies across paid media, creative and performance channels Work closely with internal booking/sales teams tooptimisethe end-to-end funnel (enquiry to confirmed appointment) Enhance lead generation and conversion pathways across website, landing pages,advertisingand follow-up communications Own CRM and email marketing performance, including automation, segmentation, nurturejourneysand retention activity Support paid media strategy across Meta,Googleand remarketing channels tomaximiseROI and lead quality Oversee website content and landing pageoptimisationvia WordPress (or similar CMS) Develop creative campaign concepts aligned to premium positioning Monitor KPIs and reporting, turning insight into actionable improvements Maintain brand consistency and a high-quality tone across all marketing touchpoints About You Proven experience in a senior marketing,growthor performance-focused role Strong understanding of lead generation, conversionoptimisationand full-funnel performance Deep CRM and email marketingexpertise Confident managing agency relationships and external suppliers A blend of creative thinking and technical marketing capability Comfortable operating both strategically and hands-on Experience with paid media strategy and scalable acquisition models Strong cross-functional communication skills Experience within healthcare, wellness, or other premium consumer services Understanding of high-consideration purchase journeys Familiarity with marketing analytics platforms (e.g.HubSpot, GA4, Looker Studio, Hotjar or similar) Strong eye for brand and creative direction Why Consider This Role? High-visibility position with real ownership and impact Opportunity to combine performance marketing with brand building Collaborative, ambitious leadership team Clear growth trajectory within a multi-site business
Feb 27, 2026
Full time
We'repartnering with a growing, multi-site healthcare and wellness brand to appoint a Senior Marketing Manager as part of their next phase of expansion. This is a premium businessoperatingacross multiple UK locations, delivering high-quality patient services. With strong demand and ambitious growth plans, they are now looking for an experienced marketing leader to drive performance and brand positioning across the group. The Opportunity This is a hands-on, commercially focused senior marketing role combining strategic ownership with day-to-day execution. Working closely with senior leadership, booking/sales teams, and specialist agency partners, you willbe responsible forincreasing qualified enquiries,optimisingconversion performance, and elevating brand presence across all locations. It would suit a commercially minded marketing all-rounder who thrives in a fast-paced, growth environment and is comfortable balancing big-picture thinking with hands-on delivery. Key Responsibilities Develop and lead marketing strategy to drive measurable growth across multiple sites Manage and collaborate with external agencies across paid media, creative and performance channels Work closely with internal booking/sales teams tooptimisethe end-to-end funnel (enquiry to confirmed appointment) Enhance lead generation and conversion pathways across website, landing pages,advertisingand follow-up communications Own CRM and email marketing performance, including automation, segmentation, nurturejourneysand retention activity Support paid media strategy across Meta,Googleand remarketing channels tomaximiseROI and lead quality Oversee website content and landing pageoptimisationvia WordPress (or similar CMS) Develop creative campaign concepts aligned to premium positioning Monitor KPIs and reporting, turning insight into actionable improvements Maintain brand consistency and a high-quality tone across all marketing touchpoints About You Proven experience in a senior marketing,growthor performance-focused role Strong understanding of lead generation, conversionoptimisationand full-funnel performance Deep CRM and email marketingexpertise Confident managing agency relationships and external suppliers A blend of creative thinking and technical marketing capability Comfortable operating both strategically and hands-on Experience with paid media strategy and scalable acquisition models Strong cross-functional communication skills Experience within healthcare, wellness, or other premium consumer services Understanding of high-consideration purchase journeys Familiarity with marketing analytics platforms (e.g.HubSpot, GA4, Looker Studio, Hotjar or similar) Strong eye for brand and creative direction Why Consider This Role? High-visibility position with real ownership and impact Opportunity to combine performance marketing with brand building Collaborative, ambitious leadership team Clear growth trajectory within a multi-site business
About us We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline Now Europe's number 1 downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco friendly and affordable as it should be. Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high speed journey. Purpose of the Role This is a 12 month fixed term role, based on full time on site in Edinburgh. As part of a fast moving Customer Service Operations function, the Real Time Analyst plays a critical role in improving how real time operations are planned, managed, and optimised. The Real Time Analyst will play a key role in strengthening and modernising real time operations, with a clear focus on driving automation and operational optimisation. Beyond managing live performance, this role is responsible for identifying opportunities to simplify workflows, reduce manual intervention, and embed automation into real time decision making processes. Working closely with Operations, Workforce Management, and Technology partners. The role will proactively review current ways of working and champion scalable, automated solutions that improve efficiency, consistency, and service performance. Success will be measured not only by daily operational stability, but by the sustainable improvements and automation gains delivered over time. What you will do as a Real Time Analyst at Trainline Real-Time Performance & Optimisation Own real time operational performance, overseeing queues, agent adherence, and service levels Ensure schedules, breaks, and activity management are applied consistently to support productivity and SLAs Lead intraday decision making with a focus on improving outcomes and reducing repeat issues Operational Improvement & Insight Analyse real time and intraday data to identify trends, bottlenecks, and systemic inefficiencies Drive and deliver improvements to real time processes, controls, and decision frameworks Translate insight into clear, actionable recommendations for Operations and Planning leaders Embed learning from intraday performance into playbooks and ways of working Leadership & Collaboration Partner with Team Managers to improve shared understanding of real time priorities and trade offs Take ownership of WFM KPIs and performance outcomes, clearly communicating actions and expectations Reporting & Governance Deliver concise, insight led performance updates to senior stakeholders Lead regular operational forums focused on performance, risks, and improvement actions Maintain strong governance around real time decisions, escalations, and accountability Complete a review of all reporting and management information outputs and make recommendations on how to automate these. We'd love to hear from you if you have Significant experience in contact centre real time oversight Strong analytical skills with the ability to interpret data and turn insight into action Confidence making decisions under pressure and balancing customer experience with efficiency Excellent communication skills, able to influence at all levels Proactive, improvement oriented mindset with a focus on making things work better over time Good stakeholder management skills Preferred Experience with cloud based telephony / CRM platforms and Calabrio Experience working with Tableau or similar reporting tools Background in scheduling, shrinkage, or broader workforce planning Experience driving process improvements within real time or operational environments Why Join Trainline Opportunity to shape and improve real time operations in a complex, high volume environment A role with genuine influence on customer experience and operational efficiency More information: Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! We're operate a hybrid model to work and ask that Trainliners work from the office a minimum of 60% of their time over a 12 week period. We also have a 28-day Work from Abroad policy. Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: Think Big - We're building the future of rail Own It - We focus on every customer, partner and journey Travel Together - We're one team Do Good - We make a positive impact We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated. Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor!
Feb 27, 2026
Full time
About us We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline Now Europe's number 1 downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco friendly and affordable as it should be. Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high speed journey. Purpose of the Role This is a 12 month fixed term role, based on full time on site in Edinburgh. As part of a fast moving Customer Service Operations function, the Real Time Analyst plays a critical role in improving how real time operations are planned, managed, and optimised. The Real Time Analyst will play a key role in strengthening and modernising real time operations, with a clear focus on driving automation and operational optimisation. Beyond managing live performance, this role is responsible for identifying opportunities to simplify workflows, reduce manual intervention, and embed automation into real time decision making processes. Working closely with Operations, Workforce Management, and Technology partners. The role will proactively review current ways of working and champion scalable, automated solutions that improve efficiency, consistency, and service performance. Success will be measured not only by daily operational stability, but by the sustainable improvements and automation gains delivered over time. What you will do as a Real Time Analyst at Trainline Real-Time Performance & Optimisation Own real time operational performance, overseeing queues, agent adherence, and service levels Ensure schedules, breaks, and activity management are applied consistently to support productivity and SLAs Lead intraday decision making with a focus on improving outcomes and reducing repeat issues Operational Improvement & Insight Analyse real time and intraday data to identify trends, bottlenecks, and systemic inefficiencies Drive and deliver improvements to real time processes, controls, and decision frameworks Translate insight into clear, actionable recommendations for Operations and Planning leaders Embed learning from intraday performance into playbooks and ways of working Leadership & Collaboration Partner with Team Managers to improve shared understanding of real time priorities and trade offs Take ownership of WFM KPIs and performance outcomes, clearly communicating actions and expectations Reporting & Governance Deliver concise, insight led performance updates to senior stakeholders Lead regular operational forums focused on performance, risks, and improvement actions Maintain strong governance around real time decisions, escalations, and accountability Complete a review of all reporting and management information outputs and make recommendations on how to automate these. We'd love to hear from you if you have Significant experience in contact centre real time oversight Strong analytical skills with the ability to interpret data and turn insight into action Confidence making decisions under pressure and balancing customer experience with efficiency Excellent communication skills, able to influence at all levels Proactive, improvement oriented mindset with a focus on making things work better over time Good stakeholder management skills Preferred Experience with cloud based telephony / CRM platforms and Calabrio Experience working with Tableau or similar reporting tools Background in scheduling, shrinkage, or broader workforce planning Experience driving process improvements within real time or operational environments Why Join Trainline Opportunity to shape and improve real time operations in a complex, high volume environment A role with genuine influence on customer experience and operational efficiency More information: Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! We're operate a hybrid model to work and ask that Trainliners work from the office a minimum of 60% of their time over a 12 week period. We also have a 28-day Work from Abroad policy. Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: Think Big - We're building the future of rail Own It - We focus on every customer, partner and journey Travel Together - We're one team Do Good - We make a positive impact We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated. Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor!
Join us at Pets at Home and play a key role in shaping the financial success of our Marketing function. We're looking for a confident, commercially minded finance professional to join as maternity cover for 12 months, partnering with our Marketing Director and wider team, bringing insight, rigour and challenge to help drive sales, optimise spend and maximise return on our investments. About the Role As Commercial Finance Manager, you'll be our key finance contact for Marketing, providing analysis, modelling and decision making support that helps us deliver strong commercial outcomes. You'll take the lead on evaluating marketing initiatives, building robust budgets, tracking performance and ensuring we make data driven decisions that support growth. The role offers a 12 month fixed term contract and hybrid working (two office days per week) from our Support Office in Handforth, Cheshire. You'll be responsible for: Reporting on the performance of Marketing initiatives to understand and drive sales and profitability Defining and agreeing KPIs for key investment and ensuring robust post campaign evaluation Modelling costs and forecasting returns to optimise future spend Leading the budgeting process across Marketing and ensuring delivery through periodic R&O's Supporting CRM and Proposition leads with investment proposals and post analysis Tracking discount spend and proposals to ensure alignment across Marketing, Trading and Multichannel Providing ad hoc financial insight to support key projects and commercial decisions About You We're looking for someone who brings strong commercial acumen, confidence in partnering with senior stakeholders and the ability to thrive in a fast changing environment. You will be: A fully qualified accountant (CIMA or equivalent) with at least 2+ years PQE Experienced in Commercial Finance, ideally within retail Skilled in team management, with a collaborative, people focused approach Highly proficient in Excel Detail driven, adaptable and able to work at pace A strong communicator who builds effective cross functional relationships We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don't perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!
Feb 27, 2026
Full time
Join us at Pets at Home and play a key role in shaping the financial success of our Marketing function. We're looking for a confident, commercially minded finance professional to join as maternity cover for 12 months, partnering with our Marketing Director and wider team, bringing insight, rigour and challenge to help drive sales, optimise spend and maximise return on our investments. About the Role As Commercial Finance Manager, you'll be our key finance contact for Marketing, providing analysis, modelling and decision making support that helps us deliver strong commercial outcomes. You'll take the lead on evaluating marketing initiatives, building robust budgets, tracking performance and ensuring we make data driven decisions that support growth. The role offers a 12 month fixed term contract and hybrid working (two office days per week) from our Support Office in Handforth, Cheshire. You'll be responsible for: Reporting on the performance of Marketing initiatives to understand and drive sales and profitability Defining and agreeing KPIs for key investment and ensuring robust post campaign evaluation Modelling costs and forecasting returns to optimise future spend Leading the budgeting process across Marketing and ensuring delivery through periodic R&O's Supporting CRM and Proposition leads with investment proposals and post analysis Tracking discount spend and proposals to ensure alignment across Marketing, Trading and Multichannel Providing ad hoc financial insight to support key projects and commercial decisions About You We're looking for someone who brings strong commercial acumen, confidence in partnering with senior stakeholders and the ability to thrive in a fast changing environment. You will be: A fully qualified accountant (CIMA or equivalent) with at least 2+ years PQE Experienced in Commercial Finance, ideally within retail Skilled in team management, with a collaborative, people focused approach Highly proficient in Excel Detail driven, adaptable and able to work at pace A strong communicator who builds effective cross functional relationships We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don't perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!
Head of Sales FMCG / Consumer Goods Location: Manchester (Trafford Park) 4 days on-site, 1 flexible Salary: Competitive, dependent on experience Excellent Benefits Are you a dynamic, hands-on sales leader with a proven track record in FMCG or fast-moving consumer goods? A thriving, multi-site organisation is seeking a Head of Sales to lead and develop their Account Management and Telesales teams, driving sustainable sales growth, operational excellence, and team performance. This senior operational leadership role will also provide oversight of a direct-to-consumer division, ensuring strong alignment across the wider sales operation. What You ll Do: Lead, coach, and develop a high-performing team of Account Managers, creating clear development pathways and driving accountability. Oversee daily sales operations, pipeline management, and customer engagement, ensuring targets are consistently met. Own CRM integration and adoption, standardising reporting and enabling actionable customer insights. Streamline processes, implement sales tools, and improve operational efficiency across teams. Contribute strategically to route-to-market planning, channel priorities, and commercial initiatives. Spend dedicated time across multiple sites to maintain continuity, alignment, and team engagement. About You: Proven leadership of multi-site sales teams in FMCG, consumer goods, or fast-paced commercial environments. Strong people development and coaching skills, with experience driving high-performance cultures. Track record of implementing process improvements, operational discipline, and structured performance management. Experienced in CRM systems (Salesforce, Power BI, or similar) with a focus on adoption and reporting. Highly organised, results-driven, and able to manage multiple priorities across hybrid teams. Why This Role: Shape and lead a well-structured, high-performing sales team. Deliver measurable growth through targeted customer development and maximised distribution. Work across dynamic, multi-site teams with clear accountability and KPIs. Competitive benefits package including pension, salary sacrifice, cycle to work, annual leave enhancements, and employee discounts. If you re an ambitious sales leader with FMCG experience, looking to take your career to the next level in a hands-on operational role, we would love to hear from you.
Feb 27, 2026
Full time
Head of Sales FMCG / Consumer Goods Location: Manchester (Trafford Park) 4 days on-site, 1 flexible Salary: Competitive, dependent on experience Excellent Benefits Are you a dynamic, hands-on sales leader with a proven track record in FMCG or fast-moving consumer goods? A thriving, multi-site organisation is seeking a Head of Sales to lead and develop their Account Management and Telesales teams, driving sustainable sales growth, operational excellence, and team performance. This senior operational leadership role will also provide oversight of a direct-to-consumer division, ensuring strong alignment across the wider sales operation. What You ll Do: Lead, coach, and develop a high-performing team of Account Managers, creating clear development pathways and driving accountability. Oversee daily sales operations, pipeline management, and customer engagement, ensuring targets are consistently met. Own CRM integration and adoption, standardising reporting and enabling actionable customer insights. Streamline processes, implement sales tools, and improve operational efficiency across teams. Contribute strategically to route-to-market planning, channel priorities, and commercial initiatives. Spend dedicated time across multiple sites to maintain continuity, alignment, and team engagement. About You: Proven leadership of multi-site sales teams in FMCG, consumer goods, or fast-paced commercial environments. Strong people development and coaching skills, with experience driving high-performance cultures. Track record of implementing process improvements, operational discipline, and structured performance management. Experienced in CRM systems (Salesforce, Power BI, or similar) with a focus on adoption and reporting. Highly organised, results-driven, and able to manage multiple priorities across hybrid teams. Why This Role: Shape and lead a well-structured, high-performing sales team. Deliver measurable growth through targeted customer development and maximised distribution. Work across dynamic, multi-site teams with clear accountability and KPIs. Competitive benefits package including pension, salary sacrifice, cycle to work, annual leave enhancements, and employee discounts. If you re an ambitious sales leader with FMCG experience, looking to take your career to the next level in a hands-on operational role, we would love to hear from you.
