Head of CRM Global Service Department: 92-392 - Subscription - Brand Employment Type: Permanent - Full Time Location: UK - London Reporting To: Ria George Chin-You Description Are you a CRM Manager looking for progression or a Senior CRM manager looking for an exciting next step, with a passion for sport and/or subscriptions? Do you have creative flair and an eye for detail? Have you created CRM communications, written copy and coordinated creatives in a commercial, target driven environment? If so, we may have the perfect role for you. DAZN's goal is to become the world's largest sports broadcaster and one of the biggest entertainment services on the planet. From boxing to soccer and recently the launched NFL Game Pass International we know that growth really starts with keeping our existing customers engaged and retained. Like sport, no day will be the same and your delivery will cover - the fight schedule, PPV campaigns, lifecycle automations, delivery optimisations and testing and for commercial growth. As our new Senior CRM Manager, you'll have the opportunity to: Multi-channel campaign building for our fight sports CRM schedule driving our revenue, up-sell and subscriber growth targets. Ability to articulately brief campaign and segmentation builds to a CRM operations team for scheduling/dispatch. Creative briefing and coordination and copy writing for fight sports below the line messaging. Responsible for personalisation and segmentation for optimal conversion and engagement, utilising data availability and technical capabilities to push the boundaries of CRM. Champion testing and optimisation of our CRM creative, copy and content in collaboration with DAZN marketing and creative. You'll have: At least 2 years' experience in a CRM Manager role Comfortable working in a fast paced, dynamic and international environment, where impeccable time management, agility and fast-thinking is a daily expectation. You'll bring strong problem-solving skills, along with an ability to manage high-priority projects, to tight deadlines. Excellence in stakeholder management. DAZN, is a multinational matrix organisation and you will be expected to influence the decisions of senior leaders in each market. A passion for sport or a deep understanding of subscription services, ideally in an international context, would be nice to have. Benefits Benefits include access to DAZN, 25 days' annual leave (increasing by 3 days after 3 years), private medical insurance, life assurance, pension contributions up to 5%, family friendly community including enhanced parental leave, electric vehicle benefit option, free access for you and one other to our workplace mental health platform app (Unmind), learning and development resources, opportunity for flexible working, and access to our internal speaker series and events.
Nov 21, 2025
Full time
Head of CRM Global Service Department: 92-392 - Subscription - Brand Employment Type: Permanent - Full Time Location: UK - London Reporting To: Ria George Chin-You Description Are you a CRM Manager looking for progression or a Senior CRM manager looking for an exciting next step, with a passion for sport and/or subscriptions? Do you have creative flair and an eye for detail? Have you created CRM communications, written copy and coordinated creatives in a commercial, target driven environment? If so, we may have the perfect role for you. DAZN's goal is to become the world's largest sports broadcaster and one of the biggest entertainment services on the planet. From boxing to soccer and recently the launched NFL Game Pass International we know that growth really starts with keeping our existing customers engaged and retained. Like sport, no day will be the same and your delivery will cover - the fight schedule, PPV campaigns, lifecycle automations, delivery optimisations and testing and for commercial growth. As our new Senior CRM Manager, you'll have the opportunity to: Multi-channel campaign building for our fight sports CRM schedule driving our revenue, up-sell and subscriber growth targets. Ability to articulately brief campaign and segmentation builds to a CRM operations team for scheduling/dispatch. Creative briefing and coordination and copy writing for fight sports below the line messaging. Responsible for personalisation and segmentation for optimal conversion and engagement, utilising data availability and technical capabilities to push the boundaries of CRM. Champion testing and optimisation of our CRM creative, copy and content in collaboration with DAZN marketing and creative. You'll have: At least 2 years' experience in a CRM Manager role Comfortable working in a fast paced, dynamic and international environment, where impeccable time management, agility and fast-thinking is a daily expectation. You'll bring strong problem-solving skills, along with an ability to manage high-priority projects, to tight deadlines. Excellence in stakeholder management. DAZN, is a multinational matrix organisation and you will be expected to influence the decisions of senior leaders in each market. A passion for sport or a deep understanding of subscription services, ideally in an international context, would be nice to have. Benefits Benefits include access to DAZN, 25 days' annual leave (increasing by 3 days after 3 years), private medical insurance, life assurance, pension contributions up to 5%, family friendly community including enhanced parental leave, electric vehicle benefit option, free access for you and one other to our workplace mental health platform app (Unmind), learning and development resources, opportunity for flexible working, and access to our internal speaker series and events.
At Commify, we're not just a company, we're a globally connected team of innovators who love what we do. As a CPaaS leader with 25 years of groundbreaking experience, we're the force behind over 5 billion customer interactions each year, enabling businesses worldwide to connect via advanced channels like SMS, RCS, and complex mobile journeys. Our culture is our core strength. Operating across the UK, EMEA, the USA, and Australia, we've fostered a truly diverse and connected environment, earning a consistent 4 out of 5 culture score in our employee engagement surveys. You'll join a vibrant team where your diverse experience makes a daily global impact. We need talented people to grow a global company where everyone feels proud to belong, have a purpose and do their best to directly shape the digital future. About The Role We're on the lookout for a super-talented Demand Generation Manager who is passionate about inbound marketing and data-driven execution. You will be responsible for strategies that drive both net-new customer acquisition and pipeline expansion within our existing mid-market account base through highly targeted digital channels. This is a key strategic and hands-on role in a dynamic team, dedicated to delivering brand growth and predictable demand generation within the UK & Ireland mid-market. This is an outstanding opportunity for an ambitious, digitally-savvy professional to take full ownership of core inbound marketing channels and lead a high-impact area of our business. We are looking for an entrepreneurial digital marketer with a detail-oriented approach to converting visitors into leads. You'll be instrumental in developing high-value digital content and optimising our presence across all inbound channels, including SEO, PPC, and marketing automation, to attract, engage, nurture, and ultimately convert mid-market prospects and existing customers. Key Responsibilities Inbound Content Strategy & Creation: Own the full lifecycle of our inbound content (e.g., e-books, case studies, videos, webinars) to ensure it drives demand for our core mid-market ICPs. Working with our Content Team and the Marketing Executive, you will guide the ideation, creation, editing, and optimisation of content. Digital Advertising (PPC & Paid Social): Management and optimisation of digital advertising campaigns (Google Ads, Bing, and LinkedIn). Ensure campaigns are highly targeted toward the mid-market ICP, track lead quality, and rigorously manage budgets to achieve a positive ROI. Search Engine Optimisation (SEO) & Organic Growth: Own the day-to-day execution of our SEO strategy. Conduct keyword research, implement on-page and technical SEO improvements, and regularly audit content performance to maximise organic traffic and lead capture. Conversion Rate Optimization (CRO) & Web Management: Work to mprove our website's performance. Focus on CRO by A/B testing landing pages, CTAs, lead forms and sales and marketing processes to maximise the conversion of traffic into qualified leads and customers. Marketing Automation & Email Nurturing: Assist in the design and deployment of sophisticated email marketing and lead nurturing campaigns (using our marketing automation platform Marketo). Focus on segmenting our database and building personalised workflows that guide prospects through the funnel and drive sales (new and existing business). Performance Reporting & Digital Analytics: Own the weekly and monthly reporting on core inbound OKRs (traffic, engagement, leads, conversion rates, customers, etc.). Use platforms like Google Analytics, PowerBI and our CRM/Martech to analyse digital performance, articulate key insights, and recommend data-backed optimisations to the demand generation strategy. CRM & Marketing Operations: Maintain data hygiene and operational efficiency within our CRM and Marketing Automation Platform to ensure seamless lead flow and accurate reporting for the Head of Marketing and Sales team. What You'll Bring 5+ years of digital marketing experience and demonstrable understanding of inbound channels Content and copywriting experience Practical experience or strong familiarity with Marketing Automation Tools (preferably Marketo) and CRM (Salesforce) A natural ability to use data (e.g., conversion rates, cost-per-lead) to measure performance, diagnose issues, and continuously optimise campaigns for better results Excellent communication skills with the ability to work collaboratively with sales A self-starter with a high level of organisation, capable of managing multiple projects simultaneously and delivering high-quality work in a fast-paced environment What We Offer (Offering may vary by location, but we do guarantee competitive employee benefits) Salary range of £40,000 - £42,000 per annum depending on experience Flexible hybrid working 27 days paid annual leave Enhance family leave Enjoy your Birthday off - because it's your day! Mental Health Support through our Wellbeing partner, Calm Wellbeing leave and a Mental Health First Aider program Giving back days to help support causes close to your heart Unlimited professional & personal learning Total Rewards, including retirement planning, healthcare and life assurance And did we mention our epic team socials? We know how to celebrate in style!
Nov 21, 2025
Full time
At Commify, we're not just a company, we're a globally connected team of innovators who love what we do. As a CPaaS leader with 25 years of groundbreaking experience, we're the force behind over 5 billion customer interactions each year, enabling businesses worldwide to connect via advanced channels like SMS, RCS, and complex mobile journeys. Our culture is our core strength. Operating across the UK, EMEA, the USA, and Australia, we've fostered a truly diverse and connected environment, earning a consistent 4 out of 5 culture score in our employee engagement surveys. You'll join a vibrant team where your diverse experience makes a daily global impact. We need talented people to grow a global company where everyone feels proud to belong, have a purpose and do their best to directly shape the digital future. About The Role We're on the lookout for a super-talented Demand Generation Manager who is passionate about inbound marketing and data-driven execution. You will be responsible for strategies that drive both net-new customer acquisition and pipeline expansion within our existing mid-market account base through highly targeted digital channels. This is a key strategic and hands-on role in a dynamic team, dedicated to delivering brand growth and predictable demand generation within the UK & Ireland mid-market. This is an outstanding opportunity for an ambitious, digitally-savvy professional to take full ownership of core inbound marketing channels and lead a high-impact area of our business. We are looking for an entrepreneurial digital marketer with a detail-oriented approach to converting visitors into leads. You'll be instrumental in developing high-value digital content and optimising our presence across all inbound channels, including SEO, PPC, and marketing automation, to attract, engage, nurture, and ultimately convert mid-market prospects and existing customers. Key Responsibilities Inbound Content Strategy & Creation: Own the full lifecycle of our inbound content (e.g., e-books, case studies, videos, webinars) to ensure it drives demand for our core mid-market ICPs. Working with our Content Team and the Marketing Executive, you will guide the ideation, creation, editing, and optimisation of content. Digital Advertising (PPC & Paid Social): Management and optimisation of digital advertising campaigns (Google Ads, Bing, and LinkedIn). Ensure campaigns are highly targeted toward the mid-market ICP, track lead quality, and rigorously manage budgets to achieve a positive ROI. Search Engine Optimisation (SEO) & Organic Growth: Own the day-to-day execution of our SEO strategy. Conduct keyword research, implement on-page and technical SEO improvements, and regularly audit content performance to maximise organic traffic and lead capture. Conversion Rate Optimization (CRO) & Web Management: Work to mprove our website's performance. Focus on CRO by A/B testing landing pages, CTAs, lead forms and sales and marketing processes to maximise the conversion of traffic into qualified leads and customers. Marketing Automation & Email Nurturing: Assist in the design and deployment of sophisticated email marketing and lead nurturing campaigns (using our marketing automation platform Marketo). Focus on segmenting our database and building personalised workflows that guide prospects through the funnel and drive sales (new and existing business). Performance Reporting & Digital Analytics: Own the weekly and monthly reporting on core inbound OKRs (traffic, engagement, leads, conversion rates, customers, etc.). Use platforms like Google Analytics, PowerBI and our CRM/Martech to analyse digital performance, articulate key insights, and recommend data-backed optimisations to the demand generation strategy. CRM & Marketing Operations: Maintain data hygiene and operational efficiency within our CRM and Marketing Automation Platform to ensure seamless lead flow and accurate reporting for the Head of Marketing and Sales team. What You'll Bring 5+ years of digital marketing experience and demonstrable understanding of inbound channels Content and copywriting experience Practical experience or strong familiarity with Marketing Automation Tools (preferably Marketo) and CRM (Salesforce) A natural ability to use data (e.g., conversion rates, cost-per-lead) to measure performance, diagnose issues, and continuously optimise campaigns for better results Excellent communication skills with the ability to work collaboratively with sales A self-starter with a high level of organisation, capable of managing multiple projects simultaneously and delivering high-quality work in a fast-paced environment What We Offer (Offering may vary by location, but we do guarantee competitive employee benefits) Salary range of £40,000 - £42,000 per annum depending on experience Flexible hybrid working 27 days paid annual leave Enhance family leave Enjoy your Birthday off - because it's your day! Mental Health Support through our Wellbeing partner, Calm Wellbeing leave and a Mental Health First Aider program Giving back days to help support causes close to your heart Unlimited professional & personal learning Total Rewards, including retirement planning, healthcare and life assurance And did we mention our epic team socials? We know how to celebrate in style!
Overview Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies headquartered in the US to the top of the list. Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilizing more than 46 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of global brands depend on Pattern's ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces-including Amazon, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. To learn more, visit or email . Pattern has been named one of the fastest growing tech companies headquartered in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek's Global Most Loved Workplaces . Role We are seeking a highly analytical and results-oriented EMEA Demand Generation Manager to lead our efforts in driving awareness, interest, and qualified leads for Pattern's eCommerce acceleration solutions. This role will be responsible for developing, implementing, and optimising multi-channel demand generation strategies that align with our sales objectives and contribute to revenue growth. The ideal candidate will possess a deep understanding of the full marketing and sales funnel, from initial awareness to closed-won deals. You will leverage marketing automation platforms, CRM systems, and various digital channels (e.g., PPC, social media, email, webinars, content syndication) to create impactful campaigns. If you are passionate about data-driven marketing, enjoy collaborating cross-functionally, and thrive on achieving measurable ROI, we want to hear from you. What is a day in the life of a EMEA Demand Generation Manager? Strategy & Planning: Develop and execute comprehensive demand generation strategies and campaigns across multiple channels (inbound and outbound) to consistently meet and exceed lead generation and pipeline targets specifically for the UK, Germany and Middle East markets. Collaborate closely with regional Sales leadership (UK, DE, MENA) to refine Marketing Qualified Leads (MQLs) and Sales Qualified Leads (SQLs), ensuring seamless lead handover and alignment between marketing and sales goals. Conduct prospect and customer segmentation tailored to each region (UK, DE, MENA) to identify new opportunities and refine targeting. Campaign Management & Execution: Plan, manage, and optimise integrated digital campaigns, including Paid Search (PPC), Paid Social, Display Advertising, Content Syndication, and Retargeting. Oversee email marketing campaigns, including nurturing sequences, automation flows, and segmentation for optimal engagement and conversion. Work with Content Marketing and Product Marketing to ensure content aligns with demand generation goals and supports the buyer's journey at every stage. Manage and coordinate webinars and virtual events for lead capture and nurturing. Implement Account-Based Marketing (ABM) strategies for key target accounts, delivering personalised experiences. Marketing Operations & Technology: Work closely with the Marketing Operations team to ensure seamless integration between the Salesforce (SFDC) and Marketo systems to ensure leads are captured and scored correctly. Ensure data cleanliness, integrity, and compliance with GDPR regulations for all demand generation activities. Performance Analysis & Optimisation: Define, track, and report on KPIs for all demand generation activities, including lead volume, MQLs, SQLs, conversion rates, cost per lead (CPL), and marketing-attributed pipeline/revenue. Conduct rigorous A/B testing and continuously optimise campaigns, landing pages, and conversion funnels to improve efficiency and ROI. Provide regular, data-driven insights and recommendations to senior leadership and the wider marketing/sales teams. Cross-functional Collaboration: Foster strong relationships with Sales, Product, Content, and Product Marketing teams to ensure a unified customer journey and consistent messaging. Contribute to the overall marketing budget planning and be accountable for managing demand generation spend efficiently. What will I need to thrive in this role? Proven EMEA Experience: 4+ years in a dedicated Demand Generation, Lead Generation, or performance-focused Digital Marketing role, with experience spanning multiple European markets and/or the Middle East, preferably in a B2B / SaaS / ecommerce environment. Technical Proficiency: Proficiency with Marketo. Familiarity with Salesforce. Experience with analytics platforms (e.g., Google Analytics, Google Tag Manager, Tableau, Looker) and hands-on experience with paid media platforms (Google Ads, LinkedIn Ads, Facebook Ads, etc.). Strategic & Analytical Thinking: Deep understanding of the buyer's journey and sales funnel. Strong analytical skills to interpret complex data, identify trends, and derive actionable insights. A data-driven mindset focused on ROI and continuous improvement. Campaign Expertise: Proven track record designing, executing, and optimising multi-channel campaigns that generate high-quality leads and drive pipeline. ABM experience is highly desirable. Communication & Collaboration: Excellent written and verbal communication, ability to present data clearly, strong interpersonal skills, and effective cross-functional collaboration. Strong project management and organizational skills. Desirable Skills & Experience: Experience in a fast-paced, high-growth startup or scale-up. Certifications in marketing automation platforms (e.g., HubSpot, Marketo). Fluent in German and/or Arabic is desirable. Why should I work at Pattern? Pattern offers big opportunities to make a difference in the ecommerce industry. We are a company full of talented people, evolving quickly, with big goals. We also offer benefits including: 28 days Holiday (increasing to 32 with each year of service) Competitive salary RSU's (Restricted Stock Units) Hybrid working Private Medical Insurance Free breakfast and snacks in the office Enhanced Pension Scheme Nursery Scheme Enhanced Maternity and Paternity leave and pay Regular company socials Pattern is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Nov 21, 2025
Full time
Overview Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies headquartered in the US to the top of the list. Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilizing more than 46 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of global brands depend on Pattern's ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces-including Amazon, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. To learn more, visit or email . Pattern has been named one of the fastest growing tech companies headquartered in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek's Global Most Loved Workplaces . Role We are seeking a highly analytical and results-oriented EMEA Demand Generation Manager to lead our efforts in driving awareness, interest, and qualified leads for Pattern's eCommerce acceleration solutions. This role will be responsible for developing, implementing, and optimising multi-channel demand generation strategies that align with our sales objectives and contribute to revenue growth. The ideal candidate will possess a deep understanding of the full marketing and sales funnel, from initial awareness to closed-won deals. You will leverage marketing automation platforms, CRM systems, and various digital channels (e.g., PPC, social media, email, webinars, content syndication) to create impactful campaigns. If you are passionate about data-driven marketing, enjoy collaborating cross-functionally, and thrive on achieving measurable ROI, we want to hear from you. What is a day in the life of a EMEA Demand Generation Manager? Strategy & Planning: Develop and execute comprehensive demand generation strategies and campaigns across multiple channels (inbound and outbound) to consistently meet and exceed lead generation and pipeline targets specifically for the UK, Germany and Middle East markets. Collaborate closely with regional Sales leadership (UK, DE, MENA) to refine Marketing Qualified Leads (MQLs) and Sales Qualified Leads (SQLs), ensuring seamless lead handover and alignment between marketing and sales goals. Conduct prospect and customer segmentation tailored to each region (UK, DE, MENA) to identify new opportunities and refine targeting. Campaign Management & Execution: Plan, manage, and optimise integrated digital campaigns, including Paid Search (PPC), Paid Social, Display Advertising, Content Syndication, and Retargeting. Oversee email marketing campaigns, including nurturing sequences, automation flows, and segmentation for optimal engagement and conversion. Work with Content Marketing and Product Marketing to ensure content aligns with demand generation goals and supports the buyer's journey at every stage. Manage and coordinate webinars and virtual events for lead capture and nurturing. Implement Account-Based Marketing (ABM) strategies for key target accounts, delivering personalised experiences. Marketing Operations & Technology: Work closely with the Marketing Operations team to ensure seamless integration between the Salesforce (SFDC) and Marketo systems to ensure leads are captured and scored correctly. Ensure data cleanliness, integrity, and compliance with GDPR regulations for all demand generation activities. Performance Analysis & Optimisation: Define, track, and report on KPIs for all demand generation activities, including lead volume, MQLs, SQLs, conversion rates, cost per lead (CPL), and marketing-attributed pipeline/revenue. Conduct rigorous A/B testing and continuously optimise campaigns, landing pages, and conversion funnels to improve efficiency and ROI. Provide regular, data-driven insights and recommendations to senior leadership and the wider marketing/sales teams. Cross-functional Collaboration: Foster strong relationships with Sales, Product, Content, and Product Marketing teams to ensure a unified customer journey and consistent messaging. Contribute to the overall marketing budget planning and be accountable for managing demand generation spend efficiently. What will I need to thrive in this role? Proven EMEA Experience: 4+ years in a dedicated Demand Generation, Lead Generation, or performance-focused Digital Marketing role, with experience spanning multiple European markets and/or the Middle East, preferably in a B2B / SaaS / ecommerce environment. Technical Proficiency: Proficiency with Marketo. Familiarity with Salesforce. Experience with analytics platforms (e.g., Google Analytics, Google Tag Manager, Tableau, Looker) and hands-on experience with paid media platforms (Google Ads, LinkedIn Ads, Facebook Ads, etc.). Strategic & Analytical Thinking: Deep understanding of the buyer's journey and sales funnel. Strong analytical skills to interpret complex data, identify trends, and derive actionable insights. A data-driven mindset focused on ROI and continuous improvement. Campaign Expertise: Proven track record designing, executing, and optimising multi-channel campaigns that generate high-quality leads and drive pipeline. ABM experience is highly desirable. Communication & Collaboration: Excellent written and verbal communication, ability to present data clearly, strong interpersonal skills, and effective cross-functional collaboration. Strong project management and organizational skills. Desirable Skills & Experience: Experience in a fast-paced, high-growth startup or scale-up. Certifications in marketing automation platforms (e.g., HubSpot, Marketo). Fluent in German and/or Arabic is desirable. Why should I work at Pattern? Pattern offers big opportunities to make a difference in the ecommerce industry. We are a company full of talented people, evolving quickly, with big goals. We also offer benefits including: 28 days Holiday (increasing to 32 with each year of service) Competitive salary RSU's (Restricted Stock Units) Hybrid working Private Medical Insurance Free breakfast and snacks in the office Enhanced Pension Scheme Nursery Scheme Enhanced Maternity and Paternity leave and pay Regular company socials Pattern is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Location: London, UK (Hybrid or Remote within the UK) This role will cover EMEA markets and provide interim APAC coverage until future expansion. Regular travel within Europe and to key SIA events will be required. Drive new member growth for the CWS Council by selling the value of SIA's research, insights, and network within your assigned territory. Research and target enterprise organizations that leverage contingent workforce programs, identifying key decision-makers and engaging them through education and consultative outreach. Manage the full sales cycle from lead generation and discovery through to close while maintaining accurate forecasting and CRM documentation. Leverage multiple prospecting channels including calls, LinkedIn, email, and SIA CWS leading industry events to build a strong and consistent pipeline. Schedule and lead sales presentations that clearly articulate the benefits of CWS Council membership and SIA's broader portfolio. Partner closely with internal experts and leadership to support sales conversations and maximize close rates. Represent SIA at leading industry conferences, scheduling meetings in advance and actively networking on-site to generate new opportunities. Stay informed on key industry movements, including enterprise buyer role changes, and update SIA's CRM to maintain current intelligence. Participate in regular team meetings, insight calls, and member events. Achieve CCWP and SOW Management Certification 8+ years of relevant enterprise sales experience. Proven success selling directly to Contingent Workforce Enterprise Buyers . Deep understanding of the contingent workforce solutions ecosystem (MSP, VMS, staffing, technology providers, and program management). Demonstrated record of quota achievement or President's Club-level performance. A true hunter mentality - motivated by building new business, not managing existing accounts. Experience with subscription-based sales models and structured quota management. Background in leveraging conferences and events for sales opportunities. Strong communication skills with the ability to develop compelling value propositions, proposals, and presentations. Proficiency in Microsoft Office, particularly Excel and PowerPoint. Willingness to travel domestically and internationally (up to 30%). Ability to perform under pressure while maintaining professionalism and follow-through. Sales experience in the contingent workforce ecosystem in either technology, MSP, professional services, or workforce solutions. Global or international experience within the contingent workforce industry. Public speaking and presentation skills; experience moderating panels or delivering client-facing sessions. Environmental Demands Employees who live within a reasonable commute distance from a Crain office are expected to work on-site 3 days per week. Employees may be exposed to adverse environmental conditions, specifically during field work. Other typical job functions are performed under conditions such as those found in general office work. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of many Crain jobs and are subject to change. Physical activities will include frequent in-person or virtual interactions. Must have close visual acuity to perform an activity, such as preparing and analyzing reports and information, transcribing, viewing a computer terminal, or extensive reading. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)Where you work matters. The job posting will provide specific information on where and when your amazing work would be performed. Employee work location is determined by the needs of the specific team and may include on-site, hybrid or remote. Employee work location is subject to change. An "in-office" role would require the employee to come into the office most days with occasional flexibility to work remotely if tasks can be performed elsewhere and if the manager approves. A "remote" role would allow an employee to work from a home office that is in one of the states Crain does business in. We can only employ a remote / "work from home" employee if they reside in one of these states: AZ, CA, CO, FL, GA, IL, MD, MA, MI, MN, NV, NY, NC, OH, OR, TN, TX, VA, WA, WI, and Washington, DC.A "hybrid" role would be a mix of in-office and remote work. There may be a specified schedule for coming into the office or it could be at the discretion of the employee with the manager's approval, subject to change.Many positions will also include work done in "the field." Depending on the role, this may include conducting in-person interviews, attending work-related events, meeting with sources or clients. Specifics will be noted in the job posting but are subject to change as a role evolves.Travel to cover news stories/events, meetings with clients, and to our geographically separated offices may be required. Work schedule and travel requirements are subject to change as a role and needs evolve over time. It is the nature of many positions to experience non-standard working hours and be on-call when needed for responding to email, meeting with clients, attending work-related events, story development or breaking news. Most employees perform work Monday through Friday, although early-morning, evening or weekend shifts may be required. For most positions, it is essential to be able to remain at a desk/computer workstation for prolonged periods, perform computer-related tasks, and create/maintain documents within filing systems. The typical physical requirements are light work-exerting up to 25lbs of force occasionally and/or up to 10lbs of force frequently and may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion. Some positions will have additional physical requirements, including exerting up to 50lbs of force to move and/or carry equipment, supplies, files, or other materials as the role requires. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions and meet the environmental and physical demands of the role.
Nov 21, 2025
Full time
Location: London, UK (Hybrid or Remote within the UK) This role will cover EMEA markets and provide interim APAC coverage until future expansion. Regular travel within Europe and to key SIA events will be required. Drive new member growth for the CWS Council by selling the value of SIA's research, insights, and network within your assigned territory. Research and target enterprise organizations that leverage contingent workforce programs, identifying key decision-makers and engaging them through education and consultative outreach. Manage the full sales cycle from lead generation and discovery through to close while maintaining accurate forecasting and CRM documentation. Leverage multiple prospecting channels including calls, LinkedIn, email, and SIA CWS leading industry events to build a strong and consistent pipeline. Schedule and lead sales presentations that clearly articulate the benefits of CWS Council membership and SIA's broader portfolio. Partner closely with internal experts and leadership to support sales conversations and maximize close rates. Represent SIA at leading industry conferences, scheduling meetings in advance and actively networking on-site to generate new opportunities. Stay informed on key industry movements, including enterprise buyer role changes, and update SIA's CRM to maintain current intelligence. Participate in regular team meetings, insight calls, and member events. Achieve CCWP and SOW Management Certification 8+ years of relevant enterprise sales experience. Proven success selling directly to Contingent Workforce Enterprise Buyers . Deep understanding of the contingent workforce solutions ecosystem (MSP, VMS, staffing, technology providers, and program management). Demonstrated record of quota achievement or President's Club-level performance. A true hunter mentality - motivated by building new business, not managing existing accounts. Experience with subscription-based sales models and structured quota management. Background in leveraging conferences and events for sales opportunities. Strong communication skills with the ability to develop compelling value propositions, proposals, and presentations. Proficiency in Microsoft Office, particularly Excel and PowerPoint. Willingness to travel domestically and internationally (up to 30%). Ability to perform under pressure while maintaining professionalism and follow-through. Sales experience in the contingent workforce ecosystem in either technology, MSP, professional services, or workforce solutions. Global or international experience within the contingent workforce industry. Public speaking and presentation skills; experience moderating panels or delivering client-facing sessions. Environmental Demands Employees who live within a reasonable commute distance from a Crain office are expected to work on-site 3 days per week. Employees may be exposed to adverse environmental conditions, specifically during field work. Other typical job functions are performed under conditions such as those found in general office work. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of many Crain jobs and are subject to change. Physical activities will include frequent in-person or virtual interactions. Must have close visual acuity to perform an activity, such as preparing and analyzing reports and information, transcribing, viewing a computer terminal, or extensive reading. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)Where you work matters. The job posting will provide specific information on where and when your amazing work would be performed. Employee work location is determined by the needs of the specific team and may include on-site, hybrid or remote. Employee work location is subject to change. An "in-office" role would require the employee to come into the office most days with occasional flexibility to work remotely if tasks can be performed elsewhere and if the manager approves. A "remote" role would allow an employee to work from a home office that is in one of the states Crain does business in. We can only employ a remote / "work from home" employee if they reside in one of these states: AZ, CA, CO, FL, GA, IL, MD, MA, MI, MN, NV, NY, NC, OH, OR, TN, TX, VA, WA, WI, and Washington, DC.A "hybrid" role would be a mix of in-office and remote work. There may be a specified schedule for coming into the office or it could be at the discretion of the employee with the manager's approval, subject to change.Many positions will also include work done in "the field." Depending on the role, this may include conducting in-person interviews, attending work-related events, meeting with sources or clients. Specifics will be noted in the job posting but are subject to change as a role evolves.Travel to cover news stories/events, meetings with clients, and to our geographically separated offices may be required. Work schedule and travel requirements are subject to change as a role and needs evolve over time. It is the nature of many positions to experience non-standard working hours and be on-call when needed for responding to email, meeting with clients, attending work-related events, story development or breaking news. Most employees perform work Monday through Friday, although early-morning, evening or weekend shifts may be required. For most positions, it is essential to be able to remain at a desk/computer workstation for prolonged periods, perform computer-related tasks, and create/maintain documents within filing systems. The typical physical requirements are light work-exerting up to 25lbs of force occasionally and/or up to 10lbs of force frequently and may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion. Some positions will have additional physical requirements, including exerting up to 50lbs of force to move and/or carry equipment, supplies, files, or other materials as the role requires. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions and meet the environmental and physical demands of the role.
Business Development Director - UK Institutional London, United Kingdom Trending Job Description Who we're looking for We're looking for a self-motivated team player with excellent interpersonal skills, and a good understanding of the UK Institutional market. The role is to work within the UK Institutional Business Development Team with a particular emphasis on developing sales opportunities across Pensions and Insurance. To maximise new client mandates by leveraging industry knowledge, internal and external contacts, and consultant relationships. About Schroders We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. We have around 6,000 people on six continents, and we've been around for over 200 years, but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper. The base We moved into our new HQ in the City of London in 2018. We are close to our clients, in the heart of the UK's financial centre. And we have everything we need to work flexibly. What you'll do This role has the following principal responsibilities: Work together with other senior members of the Business Development Team, and wider UK Institutional team, in developing and achieving new client mandate wins through a continued focus on the development of new sales opportunities. Increase corporate & market awareness for the business, including the promotion of Schroders at key industry conferences, events and roadshows as required across Pensions and Insurance sectors. Contribute to the team's prospecting activity. leverage existing and new relationships to widen the breadth of prospect relationships. Pro-actively work with the team to follow up any leads including securing further meetings when required. Work with other members of the UKI Pensions and Insurance team on RFP management and completion. To work with the Marketing team on marketing strategy agreed within UKI, including monthly newsletters and events. Coordinate and contribute to annual business strategy including coordination of business plans, channel insight / market segmentation and capability mapping. Support the organisation and review of client channel strategy - ensuring implementation as well as monitoring success against key criteria (inflows, asset class focus, quantity and quality of meetings etc.) Maintain and continually improve our collective CRM analysis and processes through working with colleagues in the client insights unit and BD team. Build broad relationships with investment teams across key desks as well as multi-sleeve teams (e.g. solutions, insurance solutions, multi-private solutions teams). The knowledge, experience and qualifications that will help An understanding of intermediated and non-intermediated sales processes/cycles Strong preference for a candidate with significant industry experience, with exposure to an institutional sales environment A successful and demonstrable track record of delivery against targets across multiple channels A track record of development and delivery of new ideas into the market. A knowledge of the consultant market and the ability to develop and build relationships with intermediaries Intermediate skills with Office suite of products (strong PowerPoint skills including management of messaging and management of presentation process with marketing, studio and reprographics / AV team as needed) Strong verbal and written communication skills Investment Management Certificate required, CFA or CAIA preferred We recognise potential, whoever you are Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought, facilitated by an inclusive culture, will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer. You are welcome here, regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background, or any other protected characteristic. About Us We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. We have around 6,000 people on six continents. And we've been around for over 200 years, but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper. Job Info Job Identification 709 Job Category Business Development & Client Services Posting Date 11/10/2025, 11:21 AM Apply Before 11/21/2025, 12:00 AM Locations 1 London Wall Place, London, EC2Y 5AU, GB
Nov 21, 2025
Full time
Business Development Director - UK Institutional London, United Kingdom Trending Job Description Who we're looking for We're looking for a self-motivated team player with excellent interpersonal skills, and a good understanding of the UK Institutional market. The role is to work within the UK Institutional Business Development Team with a particular emphasis on developing sales opportunities across Pensions and Insurance. To maximise new client mandates by leveraging industry knowledge, internal and external contacts, and consultant relationships. About Schroders We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. We have around 6,000 people on six continents, and we've been around for over 200 years, but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper. The base We moved into our new HQ in the City of London in 2018. We are close to our clients, in the heart of the UK's financial centre. And we have everything we need to work flexibly. What you'll do This role has the following principal responsibilities: Work together with other senior members of the Business Development Team, and wider UK Institutional team, in developing and achieving new client mandate wins through a continued focus on the development of new sales opportunities. Increase corporate & market awareness for the business, including the promotion of Schroders at key industry conferences, events and roadshows as required across Pensions and Insurance sectors. Contribute to the team's prospecting activity. leverage existing and new relationships to widen the breadth of prospect relationships. Pro-actively work with the team to follow up any leads including securing further meetings when required. Work with other members of the UKI Pensions and Insurance team on RFP management and completion. To work with the Marketing team on marketing strategy agreed within UKI, including monthly newsletters and events. Coordinate and contribute to annual business strategy including coordination of business plans, channel insight / market segmentation and capability mapping. Support the organisation and review of client channel strategy - ensuring implementation as well as monitoring success against key criteria (inflows, asset class focus, quantity and quality of meetings etc.) Maintain and continually improve our collective CRM analysis and processes through working with colleagues in the client insights unit and BD team. Build broad relationships with investment teams across key desks as well as multi-sleeve teams (e.g. solutions, insurance solutions, multi-private solutions teams). The knowledge, experience and qualifications that will help An understanding of intermediated and non-intermediated sales processes/cycles Strong preference for a candidate with significant industry experience, with exposure to an institutional sales environment A successful and demonstrable track record of delivery against targets across multiple channels A track record of development and delivery of new ideas into the market. A knowledge of the consultant market and the ability to develop and build relationships with intermediaries Intermediate skills with Office suite of products (strong PowerPoint skills including management of messaging and management of presentation process with marketing, studio and reprographics / AV team as needed) Strong verbal and written communication skills Investment Management Certificate required, CFA or CAIA preferred We recognise potential, whoever you are Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought, facilitated by an inclusive culture, will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer. You are welcome here, regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background, or any other protected characteristic. About Us We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. We have around 6,000 people on six continents. And we've been around for over 200 years, but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper. Job Info Job Identification 709 Job Category Business Development & Client Services Posting Date 11/10/2025, 11:21 AM Apply Before 11/21/2025, 12:00 AM Locations 1 London Wall Place, London, EC2Y 5AU, GB
Overview Activate your potential - join NORIT, the world leader in activated carbon production! We're looking for an energetic and results-driven Sales Manager to take charge of a defined sales territory, managing key customer relationships and driving growth across Middle Eastern market. Reporting to the EMEA Sales Director and working closely with a collaborative team, you'll play a pivotal role in achieving ambitious sales and profitability goals. If you're passionate about consultative selling, developing long-term client partnerships, tapping into new markets and making a tangible impact, we want to hear from you. Responsibilities Manage region of Middle East and sell NORIT products, generating target levels of revenue, volume, margins, and days outstanding from customer base. Develop volume and revenue forecasts, sales plans and strategies for achieving desired results. Drive both current and future value for NORIT by building a shared understanding of the individual customer and overall portfolio profitability and focus on where NORIT can differentiate itself at the interface with the customer. Effectively communicate and negotiate complex sales contracts with customers. Educate customers on new products and product enhancements; articulate and present product features and benefits. Collaborate with Application Specialists on these matters. Identify new market opportunities as well as target builds; seeks out competitive information. Establish and maintain processes that ensure accurate budget and forecast information for the business. Lead NORIT's efforts to establish levels of excellence in indirect channel management/distribution management and customer service. Consistent use of as the main CRM tool maintaining up to date Sales Funnel in which we utilize the ComStrat, Balance of Power and ENS negotiations preparation documents. Qualifications Bachelor's or Master's degree in chemistry, chemical engineering or bio-chemistry. 7+ years external sales experience within chemical or pharma industry (previous experience of selling activated carbon is an advantage). Ability to effectively engage in verbal and written communications that are timely, direct, concise, clear and relevant, and delivered with appropriate style and note. Takes ownership and responsibility for achieving a desired result. Experience with channel partners/distribution management is an advantage. Benefits Competitive salary base with variable pay. A flat organizational structure that fosters collaboration and empowers employees to take ownership of their projects. Exciting challenges work challenges through management of multiple projects and diversity of tasks. Opportunities for professional growth and development as we take on new projects. NORIT Activated Carbon is one of the global leaders and produces various qualities of activated carbon in its powder and granular form. Our mission - to be the customer's choice for added value activated carbon solutions in energy, environmental, water, food, chemical, pharma, automotive, and other industrial markets. We supply a broad portfolio of materials, know-how and technical expertise, complementary services and technologies. We have established our global presence with manufacturing plants in the Netherlands, United Kingdom, Italy and United States and as well a Global Business Service center in Riga.
Nov 21, 2025
Full time
Overview Activate your potential - join NORIT, the world leader in activated carbon production! We're looking for an energetic and results-driven Sales Manager to take charge of a defined sales territory, managing key customer relationships and driving growth across Middle Eastern market. Reporting to the EMEA Sales Director and working closely with a collaborative team, you'll play a pivotal role in achieving ambitious sales and profitability goals. If you're passionate about consultative selling, developing long-term client partnerships, tapping into new markets and making a tangible impact, we want to hear from you. Responsibilities Manage region of Middle East and sell NORIT products, generating target levels of revenue, volume, margins, and days outstanding from customer base. Develop volume and revenue forecasts, sales plans and strategies for achieving desired results. Drive both current and future value for NORIT by building a shared understanding of the individual customer and overall portfolio profitability and focus on where NORIT can differentiate itself at the interface with the customer. Effectively communicate and negotiate complex sales contracts with customers. Educate customers on new products and product enhancements; articulate and present product features and benefits. Collaborate with Application Specialists on these matters. Identify new market opportunities as well as target builds; seeks out competitive information. Establish and maintain processes that ensure accurate budget and forecast information for the business. Lead NORIT's efforts to establish levels of excellence in indirect channel management/distribution management and customer service. Consistent use of as the main CRM tool maintaining up to date Sales Funnel in which we utilize the ComStrat, Balance of Power and ENS negotiations preparation documents. Qualifications Bachelor's or Master's degree in chemistry, chemical engineering or bio-chemistry. 7+ years external sales experience within chemical or pharma industry (previous experience of selling activated carbon is an advantage). Ability to effectively engage in verbal and written communications that are timely, direct, concise, clear and relevant, and delivered with appropriate style and note. Takes ownership and responsibility for achieving a desired result. Experience with channel partners/distribution management is an advantage. Benefits Competitive salary base with variable pay. A flat organizational structure that fosters collaboration and empowers employees to take ownership of their projects. Exciting challenges work challenges through management of multiple projects and diversity of tasks. Opportunities for professional growth and development as we take on new projects. NORIT Activated Carbon is one of the global leaders and produces various qualities of activated carbon in its powder and granular form. Our mission - to be the customer's choice for added value activated carbon solutions in energy, environmental, water, food, chemical, pharma, automotive, and other industrial markets. We supply a broad portfolio of materials, know-how and technical expertise, complementary services and technologies. We have established our global presence with manufacturing plants in the Netherlands, United Kingdom, Italy and United States and as well a Global Business Service center in Riga.
Commercial Analytics Manager (Marketing and Market Access) page is loaded Commercial Analytics Manager (Marketing and Market Access) Apply locations GB - United Kingdom (London - Office) time type Full time posted on Posted Yesterday job requisition id REQ-2025-576 Position Overview As the Marketing / Market Access Analytics Staff Manager, you will play a pivotal role in transforming marketing data into strategic insights that drive performance across campaigns, channels, and markets. You'll partner closely with regional and country-based marketing teams to evaluate campaign effectiveness, connect marketing impact to sales outcomes, and optimize tools for performance tracking and ROI. With strong technical skills and commercial acumen, you'll shape data-driven strategies to fuel marketing insights that will elevate marketing execution and align it with business goals. We're looking for: A data-driven strategist who brings advanced analytics capabilities to assess marketing effectiveness and inform smarter decisions A business-oriented advisor who collaborates with marketing and commercial teams to challenge assumptions and optimize impact A technical expert in marketing analytics tools who is proficient in building dashboards, automating reporting, and optimizing insights An excellent communicator and self-starter who simplifies complex insights into compelling narratives for marketing and executive stakeholders Responsibilities Provide Insights to Shape Marketing Strategy Partner with marketing and commercial leaders to deliver actionable analysis and insights that drive market-leading strategies Translate analytical findings into business cases and action plans aligned with growth goals Challenge assumptions with evidence-based insights that influence strategic priorities Deliver Data-Driven Marketing Insights Analyze and interpret performance across healthcare provider (HCP)-focused marketing channels (e.g., digital engagement with HCP, peer-to-peer events, medical campaigns) to identify trends, ROI drivers, and engagement patterns Conduct marketing mix modeling and campaign attribution analysis to connect HCP-targeted marketing activities with field force impact Provide timely insights and recommendations that optimize spend, messaging, and channel strategy Deliver Market Access Data-Driven Insights Analyze payer data, reimbursement trends, and healthcare economic information to guide market access strategies Analyze payer coverage policies and develop strategic recommendations to improve market access Develop dashboards that are visually compelling for leadership to track market access performance metrics Conduct competitive marketing analysis and monitor competitors' market access strategies to assess their impact on Insulet's positioning and identify opportunities for differentiation Optimize Tools & Technologies Build and maintain dashboards and reporting tools to track performance across marketing activities Leverage analytics platforms (e.g., Tableau, Power BI, SQL, Python) to automate data pipelines and deliver scalable insights Identify and implement improvements to marketing data infrastructure, tools, and reporting workflows Education and Experience Bachelor's degree in business, marketing, analytics, engineering, or a related field required Relevant experience in a marketing analytics, commercial operations, or strategy role Proven experience in med tech, pharma, or other regulated industries preferred Demonstrated success in leading analytics initiatives and influencing strategic marketing decision Skills and Competencies Expertise in marketing analytics, including campaign measurement, attribution modeling, and ROI analysis Advanced proficiency with data tools such as SQL, Python, Tableau, Power BI, and marketing analytics platforms Strong business acumen and problem-solving skills within commercial and med tech environments Ability to synthesize complex data into clear, actionable insights and strategic recommendations Proven experience in building dashboards and automated reports with high attention to detail Data-driven communication and influencing skills to energize a commercial team with robust data and insight delivery and influence stakeholders at all levels Collaborative mindset with a track record of successful cross-functional partnerships Ability to navigate ambiguity, adapt quickly, and proactively address evolving business needs Strong understanding of marketing operations, tools (CRM, MAPs), and performance frameworks Comfortable working in a fast-paced, insights-driven environment with evolving priorities Location: International - London Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit and We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it! Please read our Privacy Notice to learn how Insulet handles your personal information when you apply for a vacancy with us here . Similar Jobs (2) Commercial Analytics Manager locations GB - United Kingdom (London - Office) time type Full time posted on Posted Yesterday Commercial Analytics Manager locations GB - United Kingdom (London - Office) time type Full time posted on Posted Yesterday Insulet Corporation is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Insulet employees are all focused on the same goal - to make a difference. Our relentless passion is to simplify life for people with diabetes. We excite and empower employees to bring their best selves to work through a culture that supports a healthy work and life balance. We set the bar high to meet customer needs, and our priority is to ensure our employees are equipped and supported to help us get there. We foster and celebrate curiosity, innovation, and learning. Our teams work collaboratively and are empowered to drive the best actions for our customers. Our innovation spirit and customer-centric focus position us as global pioneers - leading the way to improve health outcomes with revolutionary medical devices while breaking down barriers to access.
Nov 21, 2025
Full time
Commercial Analytics Manager (Marketing and Market Access) page is loaded Commercial Analytics Manager (Marketing and Market Access) Apply locations GB - United Kingdom (London - Office) time type Full time posted on Posted Yesterday job requisition id REQ-2025-576 Position Overview As the Marketing / Market Access Analytics Staff Manager, you will play a pivotal role in transforming marketing data into strategic insights that drive performance across campaigns, channels, and markets. You'll partner closely with regional and country-based marketing teams to evaluate campaign effectiveness, connect marketing impact to sales outcomes, and optimize tools for performance tracking and ROI. With strong technical skills and commercial acumen, you'll shape data-driven strategies to fuel marketing insights that will elevate marketing execution and align it with business goals. We're looking for: A data-driven strategist who brings advanced analytics capabilities to assess marketing effectiveness and inform smarter decisions A business-oriented advisor who collaborates with marketing and commercial teams to challenge assumptions and optimize impact A technical expert in marketing analytics tools who is proficient in building dashboards, automating reporting, and optimizing insights An excellent communicator and self-starter who simplifies complex insights into compelling narratives for marketing and executive stakeholders Responsibilities Provide Insights to Shape Marketing Strategy Partner with marketing and commercial leaders to deliver actionable analysis and insights that drive market-leading strategies Translate analytical findings into business cases and action plans aligned with growth goals Challenge assumptions with evidence-based insights that influence strategic priorities Deliver Data-Driven Marketing Insights Analyze and interpret performance across healthcare provider (HCP)-focused marketing channels (e.g., digital engagement with HCP, peer-to-peer events, medical campaigns) to identify trends, ROI drivers, and engagement patterns Conduct marketing mix modeling and campaign attribution analysis to connect HCP-targeted marketing activities with field force impact Provide timely insights and recommendations that optimize spend, messaging, and channel strategy Deliver Market Access Data-Driven Insights Analyze payer data, reimbursement trends, and healthcare economic information to guide market access strategies Analyze payer coverage policies and develop strategic recommendations to improve market access Develop dashboards that are visually compelling for leadership to track market access performance metrics Conduct competitive marketing analysis and monitor competitors' market access strategies to assess their impact on Insulet's positioning and identify opportunities for differentiation Optimize Tools & Technologies Build and maintain dashboards and reporting tools to track performance across marketing activities Leverage analytics platforms (e.g., Tableau, Power BI, SQL, Python) to automate data pipelines and deliver scalable insights Identify and implement improvements to marketing data infrastructure, tools, and reporting workflows Education and Experience Bachelor's degree in business, marketing, analytics, engineering, or a related field required Relevant experience in a marketing analytics, commercial operations, or strategy role Proven experience in med tech, pharma, or other regulated industries preferred Demonstrated success in leading analytics initiatives and influencing strategic marketing decision Skills and Competencies Expertise in marketing analytics, including campaign measurement, attribution modeling, and ROI analysis Advanced proficiency with data tools such as SQL, Python, Tableau, Power BI, and marketing analytics platforms Strong business acumen and problem-solving skills within commercial and med tech environments Ability to synthesize complex data into clear, actionable insights and strategic recommendations Proven experience in building dashboards and automated reports with high attention to detail Data-driven communication and influencing skills to energize a commercial team with robust data and insight delivery and influence stakeholders at all levels Collaborative mindset with a track record of successful cross-functional partnerships Ability to navigate ambiguity, adapt quickly, and proactively address evolving business needs Strong understanding of marketing operations, tools (CRM, MAPs), and performance frameworks Comfortable working in a fast-paced, insights-driven environment with evolving priorities Location: International - London Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit and We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it! Please read our Privacy Notice to learn how Insulet handles your personal information when you apply for a vacancy with us here . Similar Jobs (2) Commercial Analytics Manager locations GB - United Kingdom (London - Office) time type Full time posted on Posted Yesterday Commercial Analytics Manager locations GB - United Kingdom (London - Office) time type Full time posted on Posted Yesterday Insulet Corporation is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Insulet employees are all focused on the same goal - to make a difference. Our relentless passion is to simplify life for people with diabetes. We excite and empower employees to bring their best selves to work through a culture that supports a healthy work and life balance. We set the bar high to meet customer needs, and our priority is to ensure our employees are equipped and supported to help us get there. We foster and celebrate curiosity, innovation, and learning. Our teams work collaboratively and are empowered to drive the best actions for our customers. Our innovation spirit and customer-centric focus position us as global pioneers - leading the way to improve health outcomes with revolutionary medical devices while breaking down barriers to access.
Overview Infopro Digital is recruiting for a Senior Marketing Manager to lead subscriptions marketing for our flagship financial markets brands - Risk.net, WatersTechnology and FX Markets. This is a hybrid role based out of our London office. Infopro Digital is a B2B group specialising in information and technology. With a presence in 20 countries, we employ 4,000 people of 79 nationalities. Through our market-leading brands, we serve five professional communities - insurance and finance, automotive aftermarket, construction, retail, and industrials - enabling our clients to make informed business decisions and create new opportunities. Risk Global, part of Infopro Digital, is a 300-person division with offices in London, Lisbon, Nashville, Hong Kong and New York. Our portfolio includes industry-leading brands such as Risk.net, WatersTechnology, Insurance Post, Insurance Age, Central Banking, and FX Markets. Our teams are passionate about delivering the best possible outcomes for our markets. We are impact-driven, entrepreneurial, and collaborative - celebrating diverse perspectives and empowering our people to make a difference. About the role As Senior Marketing Manager, you will: Act as the subscriptions marketing lead for Risk.net, WatersTechnology and FX Markets. Work alongside the Global Marketing Director to design and deliver strategies that: Retain and grow subscriptions revenue. Engage subscribers to ensure maximum value from their subscription. Generate new business leads for our sales teams. Manage a team of five marketers based in London, Lisbon, and Nashville. Collaborate with brand leadership to review and refine strategy, driving engagement, retention, and acquisition. Use best-in-class marketing technology including HubSpot, Salesforce, Google Analytics, and Piano. Deliver high-quality lead generation, campaign execution, website optimisation, and subscriber onboarding journeys. Provide regular reporting to senior management and board level. Key tasks and responsibilities Strategy & Execution Execute and track all marketing activities across digital and offline channels. Review and optimise website content and subscriber journeys to improve conversion. Design and monitor automated workflows (HubSpot) to support acquisition, retention, and engagement. Create digital templates and collateral to support subscription sales. Research, Tracking & Reporting Build and manage data acquisition strategies, including list research, cleaning, and gap analysis. Develop deep product knowledge to improve campaign targeting and positioning. Monitor subscriber usage by market segment using analytics tools; share insights with sales and leadership teams. Conduct qualitative and quantitative market research, including direct customer calls. Analyse competitor offerings and feed into product development and positioning. Report monthly on subscriptions performance at board level. Collaboration & Corporate Contribution Work closely with sales, customer services, and other marketing teams to ensure alignment. Collaborate with global marketing peers to share best practices and drive innovation. Explore opportunities to increase efficiencies through AI and other emerging technologies. Contribute to wider business projects as required. Qualifications Minimum 5 years' experience in B2B subscriptions marketing. Strong command of English and proven copywriting ability. Experience managing and mentoring a marketing team. Advanced knowledge of HubSpot and CRM systems. Analytical, with experience using Power BI, Excel, and Google Analytics. Strong interpersonal and communication skills, with the ability to build relationships internally and externally. Highly organised, problem-solving, and commercially driven. Benefits This role is hybrid based in London We have plenty of options for your working preferences. A fantastic holiday allowance that increases as you spend longer with the company Take your birthday off on us Access to a 24/7/365 Employee Assistance Programme offering support and guidance around all areas of wellbeing and mental health, including face-to-face counselling. Access to our extensive learning programmes, through our dedicated platform, Generation Infopro Paid volunteer days throughout the year where you can contribute your skills and expertise to make a meaningful difference to the lives of others What you'll get Our global employee benefits include: 25 days annual leave (rising up to 30 days) Group personal pension plan Life assurance Interest free season ticket loan (STL) Private medical insurance Employee assistance programme Bonusly employee recognition Employee discount scheme Eye-care Vouchers Discounted gym membership Agile/remote working Bike to work Buying holiday Dental insurance Give as you earn Add partner to gym membership Health cash plan Personal accident insurance Learn more about us Infopro Digital is a B2B group specialising in information and technology. With a presence in 20 countries, the group has 4,000 employees of 79 nationalities. Infopro Digital connects professional communities. Our brands are leaders in the five key economic sectors: construction and public sector, automotive, industry, risk & insurance, and retail. With our solutions, decision makers make informed decisions and companies develop their business and performance in a sustainable way. Equal Opportunities We provide equal opportunities to employees and job applicants and do not discriminate either directly or indirectly, because of any protected characteristic or any other characteristic or activity protected by law. To fully comply with all laws prohibiting discrimination in all phases of employment, we have set up a system of monitoring all job applications, we therefore ask you to complete the equal opportunities questions on this form. This information will be collected anonymously, in confidence and will not be seen by anyone directly involved in the hiring process, it will be stored separately and used only to provide statistics for monitoring purposes. There is no obligation on you to provide information. All applicants will be treated the same, whether or not they provide this information.
Nov 21, 2025
Full time
Overview Infopro Digital is recruiting for a Senior Marketing Manager to lead subscriptions marketing for our flagship financial markets brands - Risk.net, WatersTechnology and FX Markets. This is a hybrid role based out of our London office. Infopro Digital is a B2B group specialising in information and technology. With a presence in 20 countries, we employ 4,000 people of 79 nationalities. Through our market-leading brands, we serve five professional communities - insurance and finance, automotive aftermarket, construction, retail, and industrials - enabling our clients to make informed business decisions and create new opportunities. Risk Global, part of Infopro Digital, is a 300-person division with offices in London, Lisbon, Nashville, Hong Kong and New York. Our portfolio includes industry-leading brands such as Risk.net, WatersTechnology, Insurance Post, Insurance Age, Central Banking, and FX Markets. Our teams are passionate about delivering the best possible outcomes for our markets. We are impact-driven, entrepreneurial, and collaborative - celebrating diverse perspectives and empowering our people to make a difference. About the role As Senior Marketing Manager, you will: Act as the subscriptions marketing lead for Risk.net, WatersTechnology and FX Markets. Work alongside the Global Marketing Director to design and deliver strategies that: Retain and grow subscriptions revenue. Engage subscribers to ensure maximum value from their subscription. Generate new business leads for our sales teams. Manage a team of five marketers based in London, Lisbon, and Nashville. Collaborate with brand leadership to review and refine strategy, driving engagement, retention, and acquisition. Use best-in-class marketing technology including HubSpot, Salesforce, Google Analytics, and Piano. Deliver high-quality lead generation, campaign execution, website optimisation, and subscriber onboarding journeys. Provide regular reporting to senior management and board level. Key tasks and responsibilities Strategy & Execution Execute and track all marketing activities across digital and offline channels. Review and optimise website content and subscriber journeys to improve conversion. Design and monitor automated workflows (HubSpot) to support acquisition, retention, and engagement. Create digital templates and collateral to support subscription sales. Research, Tracking & Reporting Build and manage data acquisition strategies, including list research, cleaning, and gap analysis. Develop deep product knowledge to improve campaign targeting and positioning. Monitor subscriber usage by market segment using analytics tools; share insights with sales and leadership teams. Conduct qualitative and quantitative market research, including direct customer calls. Analyse competitor offerings and feed into product development and positioning. Report monthly on subscriptions performance at board level. Collaboration & Corporate Contribution Work closely with sales, customer services, and other marketing teams to ensure alignment. Collaborate with global marketing peers to share best practices and drive innovation. Explore opportunities to increase efficiencies through AI and other emerging technologies. Contribute to wider business projects as required. Qualifications Minimum 5 years' experience in B2B subscriptions marketing. Strong command of English and proven copywriting ability. Experience managing and mentoring a marketing team. Advanced knowledge of HubSpot and CRM systems. Analytical, with experience using Power BI, Excel, and Google Analytics. Strong interpersonal and communication skills, with the ability to build relationships internally and externally. Highly organised, problem-solving, and commercially driven. Benefits This role is hybrid based in London We have plenty of options for your working preferences. A fantastic holiday allowance that increases as you spend longer with the company Take your birthday off on us Access to a 24/7/365 Employee Assistance Programme offering support and guidance around all areas of wellbeing and mental health, including face-to-face counselling. Access to our extensive learning programmes, through our dedicated platform, Generation Infopro Paid volunteer days throughout the year where you can contribute your skills and expertise to make a meaningful difference to the lives of others What you'll get Our global employee benefits include: 25 days annual leave (rising up to 30 days) Group personal pension plan Life assurance Interest free season ticket loan (STL) Private medical insurance Employee assistance programme Bonusly employee recognition Employee discount scheme Eye-care Vouchers Discounted gym membership Agile/remote working Bike to work Buying holiday Dental insurance Give as you earn Add partner to gym membership Health cash plan Personal accident insurance Learn more about us Infopro Digital is a B2B group specialising in information and technology. With a presence in 20 countries, the group has 4,000 employees of 79 nationalities. Infopro Digital connects professional communities. Our brands are leaders in the five key economic sectors: construction and public sector, automotive, industry, risk & insurance, and retail. With our solutions, decision makers make informed decisions and companies develop their business and performance in a sustainable way. Equal Opportunities We provide equal opportunities to employees and job applicants and do not discriminate either directly or indirectly, because of any protected characteristic or any other characteristic or activity protected by law. To fully comply with all laws prohibiting discrimination in all phases of employment, we have set up a system of monitoring all job applications, we therefore ask you to complete the equal opportunities questions on this form. This information will be collected anonymously, in confidence and will not be seen by anyone directly involved in the hiring process, it will be stored separately and used only to provide statistics for monitoring purposes. There is no obligation on you to provide information. All applicants will be treated the same, whether or not they provide this information.
Loyalty & Personalisation Consulting Manager (12-month contract) London dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca Cola, Meijer, Procter & Gamble and Metro. dunnhumby is looking for a Loyalty & Personalisation Consulting Manager (12-month contract) to join the Growth team to work on our EMEA clients. This person will bring Loyalty & Personalisation experience and expertise, coupled with strong market knowledge to the assigned region to win new business, grow client value, our people and dunnhumby. This person will provide support for new and existing clients across the region through providing subject matter expertise input to sales, contributing to Client Value Proposition development, and delivering consultancy as required throughout client engagements. Key accountabilities Partner with Sales and Client teams to understand new and existing client needs, support new business and existing client account development and sell in relevant and compelling product and/or service solutions Support pre sales activities and lead generation in coordination with Sales and Client teams and support client team in gathering all relevant information to present to and gain governance approval on any new client proposal Contribute to the development of new and existing Client Value Propositions (CVPs) including: client needs/ market demands, documenting existing CVPs and identifying gaps in our overall offering, idea generation & qualification, contributing to design & development of new CVPs, driving the refinement & improvement of existing CVPs, working closing with Product teams Lead delivery of consulting projects for priority clients or to win long term deals and ensure quality deliverables for the client Ensure excellent standards and profitable delivery of Loyalty & Personalisation projects in the Region based on global best practice Support Loyalty & Personalisation business mobilisation for smaller scale clients if required, and ensure full handover to Client team Contribute towards creating a best in class Loyalty & Personalisation Capability team globally; Support Loyalty & Personalisation training of dunnhumby sales teams through leading/ supporting training sessions and contributing to content updates Contribute to evolution of dh thought leadership and take advantage of opportunities to position dunnhumby as thought leaders and capability partners through writing blogs/articles or speaking at conferences and other industry events Support the development of compelling Loyalty & Personalisation case studies based on the value we've added Manage risk effectively, provide visible and consistent leadership on Values and Code of Business Conduct and act where you see issues. Protect our team by ensuring they have the skills and training needed Qualifications & Experience Bachelor's degree or equivalent in a relevant subject Loyalty & Personalisation strategy development and planning across marketing, selling and servicing within complex, multi channel retail clients Strong knowledge of the market and competitor landscape for Loyalty & Personalisation strategy and delivery Good working knowledge of the application of enabling technologies for Loyalty & Personalisation Significant experience of working in similar regional roles for global organisations Knowledge of the grocery retail sector and / or mass market health and beauty Creation of thought leadership (whitepapers, conference speaking) in Loyalty & Personalisation and passion to stay ahead on consumer, technology and industry trends in customer experience, digital innovation, CRM and media Core experience gained from a global Media agency or agency network and working with media/shopper marketing agencies What you can expect from us We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You'll also benefit from an investment in cutting edge technology that reflects our global ambition. But with a nimble, small business feel that gives you the freedom to play, experiment and learn. And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here) Global Diversity and Inclusion Questions At dunnhumby, we utilise our diversity of thought as our competitive edge. We are proud of our diversity and committed to making dunnhumby an even more inclusive place to work that we can be proud of. Our diversity and inclusion work is designed to cultivate a culture of belonging, where every dunnhumbian feels safe to bring their whole self to work, where everyone is welcome and we practice what we preach. We have a full D&I strategy to implement this long term behaviour change; in addition, we have five employee led network groups to support colleagues in the areas of gender, sexual orientation, multiculturalism, mental health and wellbeing, and family.
Nov 21, 2025
Full time
Loyalty & Personalisation Consulting Manager (12-month contract) London dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca Cola, Meijer, Procter & Gamble and Metro. dunnhumby is looking for a Loyalty & Personalisation Consulting Manager (12-month contract) to join the Growth team to work on our EMEA clients. This person will bring Loyalty & Personalisation experience and expertise, coupled with strong market knowledge to the assigned region to win new business, grow client value, our people and dunnhumby. This person will provide support for new and existing clients across the region through providing subject matter expertise input to sales, contributing to Client Value Proposition development, and delivering consultancy as required throughout client engagements. Key accountabilities Partner with Sales and Client teams to understand new and existing client needs, support new business and existing client account development and sell in relevant and compelling product and/or service solutions Support pre sales activities and lead generation in coordination with Sales and Client teams and support client team in gathering all relevant information to present to and gain governance approval on any new client proposal Contribute to the development of new and existing Client Value Propositions (CVPs) including: client needs/ market demands, documenting existing CVPs and identifying gaps in our overall offering, idea generation & qualification, contributing to design & development of new CVPs, driving the refinement & improvement of existing CVPs, working closing with Product teams Lead delivery of consulting projects for priority clients or to win long term deals and ensure quality deliverables for the client Ensure excellent standards and profitable delivery of Loyalty & Personalisation projects in the Region based on global best practice Support Loyalty & Personalisation business mobilisation for smaller scale clients if required, and ensure full handover to Client team Contribute towards creating a best in class Loyalty & Personalisation Capability team globally; Support Loyalty & Personalisation training of dunnhumby sales teams through leading/ supporting training sessions and contributing to content updates Contribute to evolution of dh thought leadership and take advantage of opportunities to position dunnhumby as thought leaders and capability partners through writing blogs/articles or speaking at conferences and other industry events Support the development of compelling Loyalty & Personalisation case studies based on the value we've added Manage risk effectively, provide visible and consistent leadership on Values and Code of Business Conduct and act where you see issues. Protect our team by ensuring they have the skills and training needed Qualifications & Experience Bachelor's degree or equivalent in a relevant subject Loyalty & Personalisation strategy development and planning across marketing, selling and servicing within complex, multi channel retail clients Strong knowledge of the market and competitor landscape for Loyalty & Personalisation strategy and delivery Good working knowledge of the application of enabling technologies for Loyalty & Personalisation Significant experience of working in similar regional roles for global organisations Knowledge of the grocery retail sector and / or mass market health and beauty Creation of thought leadership (whitepapers, conference speaking) in Loyalty & Personalisation and passion to stay ahead on consumer, technology and industry trends in customer experience, digital innovation, CRM and media Core experience gained from a global Media agency or agency network and working with media/shopper marketing agencies What you can expect from us We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You'll also benefit from an investment in cutting edge technology that reflects our global ambition. But with a nimble, small business feel that gives you the freedom to play, experiment and learn. And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here) Global Diversity and Inclusion Questions At dunnhumby, we utilise our diversity of thought as our competitive edge. We are proud of our diversity and committed to making dunnhumby an even more inclusive place to work that we can be proud of. Our diversity and inclusion work is designed to cultivate a culture of belonging, where every dunnhumbian feels safe to bring their whole self to work, where everyone is welcome and we practice what we preach. We have a full D&I strategy to implement this long term behaviour change; in addition, we have five employee led network groups to support colleagues in the areas of gender, sexual orientation, multiculturalism, mental health and wellbeing, and family.
Remote Channel Sales Director, UK, Ireland and NordicsUnited KingdomThe Channel Sales Director, is a key leadership role responsible for driving strategy, revenue growth and margin expansion within the UK, Ireland, Sweden, Norway, Denmark, Finland and Iceland region. This position requires strong business and financial expertise, strategic thinking, and the ability to lead diverse teams including Distribution Account Managers internally and Business Professionals externally. Key Responsibilities Revenue & Profitability: + Achieve sales quotas monthly, quarterly, and annually + Forecast and deliver topline revenue and profitability objectives. + Daily Manage revenue and bookings forecast Strategic Planning: + Develop and execute regional business plans aligned with corporate strategy. + Develop regional priorities that align with the global and the EMEA strategic direction + Create short term and long term financial goals and manage KPIs. Team Leadership: + Lead and coach the regional sales team to maximize performance. + Allocate resources effectively to meet business objectives. Customer Engagement: + Build strategies for key accounts to drive growth. + Partner with cross-functional teams (Marketing, Commercial Strategy, Finance, Sales Ops) to support planning and execution + building C level relationships with Channel Partners and Industry Influencers and experts Operational Excellence: + Manage Funnel Related activities and ensure rigorous execution to the Fluke EMEA funnel Management Standard Work + Ensure integrity of funnel data for accurate reporting. + Maintain price discipline and manage expenses for margin expansion. + Use the Fortive Business System tools to drive Problem solving and Daily Management and to improve operational efficiency Core Competencies: Strategic Thinking & Planning: Ability to develop regional business plans aligned with corporate goals Team Leadership & Coaching: Proven track record in building, motivating, and guiding high-performing sales teams across diverse geographies. Change Management: Being a change agent driving transformation and building followership across multiple business units and functions. Business and Financial Expertise: knowledge of P&L, without the need to manage one, price and expense management and margin maximization. Sales Forecasting and Budget Management: Setting accurate forecasts and managing budgets effectively Market Analysis and Data-Driven Decision Making: Work with Commercial Strategy teams for in depth understanding of the market trends and dynamics, identify customer needs that drive growth opportunities Negotiation and Contract Management: Skilled in closing complex deals and managing large customer agreements. Problem-Solving & Decision-Making: Ability to address root causes, resolve complex issues and make sound business decisions Digital Proficiency and Data Analytics: Using advanced analytics and digital tools (excel, AI agents, CRM, etc ) Fortive Corporation Overview Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.At Fortive, we believe in you. We believe in your potential-your ability to learn, grow, and make a difference.At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.Fortive: For you, for us, for growth. About Fluke Fluke is leading the world in creating software, test tools and technology that will support customers today and in the future. We are a customer-obsessed market leader with a strong reputation for reliability, quality and safety.A wholly owned subsidiary of Fortive Corporation (), Fluke is a global corporation headquartered in the greater Seattle area. Driven by the successful Fortive Business System, Fluke offers the passion of a startup with the resources of a Fortune 500 company. We are focused on the growth of our individual employees, teams and the Fluke brand.We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at .
Nov 21, 2025
Full time
Remote Channel Sales Director, UK, Ireland and NordicsUnited KingdomThe Channel Sales Director, is a key leadership role responsible for driving strategy, revenue growth and margin expansion within the UK, Ireland, Sweden, Norway, Denmark, Finland and Iceland region. This position requires strong business and financial expertise, strategic thinking, and the ability to lead diverse teams including Distribution Account Managers internally and Business Professionals externally. Key Responsibilities Revenue & Profitability: + Achieve sales quotas monthly, quarterly, and annually + Forecast and deliver topline revenue and profitability objectives. + Daily Manage revenue and bookings forecast Strategic Planning: + Develop and execute regional business plans aligned with corporate strategy. + Develop regional priorities that align with the global and the EMEA strategic direction + Create short term and long term financial goals and manage KPIs. Team Leadership: + Lead and coach the regional sales team to maximize performance. + Allocate resources effectively to meet business objectives. Customer Engagement: + Build strategies for key accounts to drive growth. + Partner with cross-functional teams (Marketing, Commercial Strategy, Finance, Sales Ops) to support planning and execution + building C level relationships with Channel Partners and Industry Influencers and experts Operational Excellence: + Manage Funnel Related activities and ensure rigorous execution to the Fluke EMEA funnel Management Standard Work + Ensure integrity of funnel data for accurate reporting. + Maintain price discipline and manage expenses for margin expansion. + Use the Fortive Business System tools to drive Problem solving and Daily Management and to improve operational efficiency Core Competencies: Strategic Thinking & Planning: Ability to develop regional business plans aligned with corporate goals Team Leadership & Coaching: Proven track record in building, motivating, and guiding high-performing sales teams across diverse geographies. Change Management: Being a change agent driving transformation and building followership across multiple business units and functions. Business and Financial Expertise: knowledge of P&L, without the need to manage one, price and expense management and margin maximization. Sales Forecasting and Budget Management: Setting accurate forecasts and managing budgets effectively Market Analysis and Data-Driven Decision Making: Work with Commercial Strategy teams for in depth understanding of the market trends and dynamics, identify customer needs that drive growth opportunities Negotiation and Contract Management: Skilled in closing complex deals and managing large customer agreements. Problem-Solving & Decision-Making: Ability to address root causes, resolve complex issues and make sound business decisions Digital Proficiency and Data Analytics: Using advanced analytics and digital tools (excel, AI agents, CRM, etc ) Fortive Corporation Overview Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.At Fortive, we believe in you. We believe in your potential-your ability to learn, grow, and make a difference.At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.Fortive: For you, for us, for growth. About Fluke Fluke is leading the world in creating software, test tools and technology that will support customers today and in the future. We are a customer-obsessed market leader with a strong reputation for reliability, quality and safety.A wholly owned subsidiary of Fortive Corporation (), Fluke is a global corporation headquartered in the greater Seattle area. Driven by the successful Fortive Business System, Fluke offers the passion of a startup with the resources of a Fortune 500 company. We are focused on the growth of our individual employees, teams and the Fluke brand.We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at .
Job Title: Business Development - South Region Corporate Title: Vice President Department: UK Branch, Nomura Asset Management Europe Location: London (Hybrid) Overview This role is based within the UK Branch of NAMEU (Europe) and as a member of the UK and Ireland Wholesale sales team. The ideal candidate would be a self-motivated team player with a strong and proven track record of business development experience in a similar role, ideally at a large or boutique asset manager. They should have a strong knowledge and understanding of the UK wholesale market, and ideally should have strong existing relationships in the South England (South West, South East, Midlands and East Anglia) and generally in the UK wholesale channel. The candidate must be able to prioritise individual and teamwork loads and deliver high quality, accurate work to meet standards required by internal and external parties. All duties and responsibilities must be performed in line with NAM's policies and procedures. Main Duties and Responsibilities To promote Nomura Asset Management's full range of products through various client activities including one to one client meetings Main priority to focus on developing new business and relationships in the UK intermediary/DFM sector, predominantly in the South England (South West, South East, Midlands and East Anglia) regional UK Advisory/Wealth channels Work in partnership with sales support, marketing, client portfolio managers and portfolio managers to ensure comprehensive, consistent and impactful coverage of the target market Continue to build up Nomura's brand recognition in the region by representing Nomura at relevant industry events as well as arranging regular self-organised investor events To achieve individually agreed sales targets as well as contribute towards the team achieving and exceeding collective revenue and sales targets Work with Client Service Team to cross-sell new products to existing clients Activity reported in a timely manner to our Salesforce CRM system Contribute to weekly and monthly activity reports Skills & Experience Strong investor network in the regions, particularly the South of England (South West, South East, Midlands and East Anglia) and generally in UK Wholesale channel Ability to aim towards and meet specific sales targets, and work towards a team target Strong investment knowledge on product and macro basis Excellent presentation skills, people/communication skills Team spirit is key, together with ability to be a self-starter, and lateral thinker Proficient in spoken and written English Strong with MS Word, Excel, PowerPoint and Outlook Attributes Enthusiastic team player with the motivation and ambition to achieve sales targets Nomura competencies Explore Insights & Vision Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future. Making Strategic Decisions Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations. Inspire Entrepreneurship in People Inspire team members through effective communication of ideas and motivate them to actively enhance productivity. Elevate Organizational Capability Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing. Inclusion Respect DEI, foster a culture of psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect). Right to Work The UK Government have taken steps to reduce net migration to the UK by limiting the number of overseas workers from outside the EEA coming to the UK for employment. Please note that whilst we are able to consider applications from overseas workers from outside the EEA (who require a Tier 2 (General) visa) we can only employ them if we can provide evidence that there are no other suitable candidates for this vacancy from inside the EEA. Please contact us if you are visiting our offices and require any form of personal assistance or physical adaptations to be provided for your appointment. A member of staff will be happy to help. Diversity Statement Nomura is committed to an employment policy of equal opportunities and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation. If you require any assistance or reasonable adjustments due to a disability or long-term health condition, please do not hesitate to contact us. Nomura is an Equal Opportunity Employer
Nov 21, 2025
Full time
Job Title: Business Development - South Region Corporate Title: Vice President Department: UK Branch, Nomura Asset Management Europe Location: London (Hybrid) Overview This role is based within the UK Branch of NAMEU (Europe) and as a member of the UK and Ireland Wholesale sales team. The ideal candidate would be a self-motivated team player with a strong and proven track record of business development experience in a similar role, ideally at a large or boutique asset manager. They should have a strong knowledge and understanding of the UK wholesale market, and ideally should have strong existing relationships in the South England (South West, South East, Midlands and East Anglia) and generally in the UK wholesale channel. The candidate must be able to prioritise individual and teamwork loads and deliver high quality, accurate work to meet standards required by internal and external parties. All duties and responsibilities must be performed in line with NAM's policies and procedures. Main Duties and Responsibilities To promote Nomura Asset Management's full range of products through various client activities including one to one client meetings Main priority to focus on developing new business and relationships in the UK intermediary/DFM sector, predominantly in the South England (South West, South East, Midlands and East Anglia) regional UK Advisory/Wealth channels Work in partnership with sales support, marketing, client portfolio managers and portfolio managers to ensure comprehensive, consistent and impactful coverage of the target market Continue to build up Nomura's brand recognition in the region by representing Nomura at relevant industry events as well as arranging regular self-organised investor events To achieve individually agreed sales targets as well as contribute towards the team achieving and exceeding collective revenue and sales targets Work with Client Service Team to cross-sell new products to existing clients Activity reported in a timely manner to our Salesforce CRM system Contribute to weekly and monthly activity reports Skills & Experience Strong investor network in the regions, particularly the South of England (South West, South East, Midlands and East Anglia) and generally in UK Wholesale channel Ability to aim towards and meet specific sales targets, and work towards a team target Strong investment knowledge on product and macro basis Excellent presentation skills, people/communication skills Team spirit is key, together with ability to be a self-starter, and lateral thinker Proficient in spoken and written English Strong with MS Word, Excel, PowerPoint and Outlook Attributes Enthusiastic team player with the motivation and ambition to achieve sales targets Nomura competencies Explore Insights & Vision Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future. Making Strategic Decisions Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations. Inspire Entrepreneurship in People Inspire team members through effective communication of ideas and motivate them to actively enhance productivity. Elevate Organizational Capability Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing. Inclusion Respect DEI, foster a culture of psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect). Right to Work The UK Government have taken steps to reduce net migration to the UK by limiting the number of overseas workers from outside the EEA coming to the UK for employment. Please note that whilst we are able to consider applications from overseas workers from outside the EEA (who require a Tier 2 (General) visa) we can only employ them if we can provide evidence that there are no other suitable candidates for this vacancy from inside the EEA. Please contact us if you are visiting our offices and require any form of personal assistance or physical adaptations to be provided for your appointment. A member of staff will be happy to help. Diversity Statement Nomura is committed to an employment policy of equal opportunities and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation. If you require any assistance or reasonable adjustments due to a disability or long-term health condition, please do not hesitate to contact us. Nomura is an Equal Opportunity Employer
Up to £60k DoE plus up to 20% commission Astutis are recruiting for a Head of Sales. Check it out now! Head of Sales Location: Hybrid/Cardiff 4 days Salary: Up to £60k DoE plus up to 20% commission Contract Type: Full Time, Permanent What We Can Offer You: Hybrid Working, Performance-Related Bonus, Life Assurance, Additional Holiday Purchase, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources! Why Do We Want You? We are seeking a strategic sales leader for Astutis, part of Wilmington Plc, to drive revenue growth, unify sales functions, and build high-performing teams. Your experience in scalable sales processes and strong client relationships will ensure alignment across sales, marketing, and service delivery for long-term business success. Please note: To complete your application, you will be redirected to Wilmington Plc's career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked 'apply'! Job Purpose, Tasks and Responsibilities Main Purpose of the Role The Head of Sales will implement and execute strategic plans, optimise sales processes, drive team performance, and ensure strong alignment across sales, marketing, and service delivery functions. This role is integral to achieving business goals and maintaining high client satisfaction across all sales channels. Key Responsibilities Lead, develop, and mentor the sales team across several functions (outbound, new business and account management) Execute the sales strategy, ensuring alignment with business goals Set and monitor KPIs, fostering a culture of high performance and continuous improvement Performance Management & Sales Process Optimisation Ensure best practices are followed and CRM (HubSpot) is maintained to a high standard Optimise sales processes for lead qualification, pipeline management, and opportunity closing Provide coaching and feedback to improve team performance, engagement, and revenue Client Relationship & Account Management Manage and grow key client relationships, focusing on retention and long-term partnerships Deliver tailored solutions to meet client needs and identify upsell/cross-sell opportunities Collaborate with account managers and service delivery teams for smooth onboarding and client experience Commercial Insights & Reporting Maintain accurate sales forecasting and KPI reporting Present insights on client needs, market trends, and performance to senior leadership Provide input to the commercial roadmap based on sales feedback and market trends Cross-Functional Collaboration Work closely with marketing, CRM, and service delivery teams to align strategies Provide feedback on campaigns, client communications, and service offerings Ensure smooth execution across business units and strong inter-departmental collaboration What's the Best Thing About This Role? You will have the opportunity to shape the future of the sales function and drive significant commercial impact while developing a high-performing team. The role allows you to work cross-functionally with marketing, CRM, and service delivery, giving visibility across the entire customer journey and enabling you to contribute directly to the company's strategic direction. What's the Most Challenging Thing About This Role? Balancing strategic leadership with the day-to-day management of a diverse sales team can be demanding. You will need to ensure alignment across multiple departments, maintain high standards across all sales processes, and consistently achieve ambitious growth targets, requiring resilience, adaptability, and strong decision-making. What We're Looking For To be successful in this role, you must have / be: Experience & Knowledge Proven experience leading and scaling multi-function sales teams (outbound, account management, partnerships). Success in developing and delivering strategic sales plans that support business growth. Strong knowledge of CRM and marketing systems. Experience managing accounts and building long-term client relationships. Understanding of pipeline management, lead qualification, and opportunity closing. Leadership & Management Strong leadership skills with experience mentoring, developing, and performance-managing teams. Ability to set, monitor, and exceed KPIs across varied sales functions. Experience managing underperformance and driving a culture of continuous improvement. Sales Process & Execution Expertise in optimising sales processes and collaborating cross-functionally with marketing and service delivery. Ability to coach teams to improve conversion, engagement, and revenue performance. Excellent communication and interpersonal skills to align teams and manage client relationships. Ability to work closely with marketing and CRM teams for seamless lead handovers and pipeline visibility. Industry Knowledge Sector-specific experience that supports quicker onboarding and informed decision-making. Education & Qualifications Relevant certifications in sales leadership, CRM systems, or strategic management. To be successful in this role, it would be great if you have: Strategic & Commercial Acumen Experience in scaling sales operations in a high-growth / start-up environment. Commercial mindset with the ability to identify new revenue opportunities and partnerships. We know it's not a skill, but the successful candidate must have permission to work in the role's location by the start of their employment. About Us Astutis Ltd is a leading provider of Health, Safety, and Environmental training and consultancy solutions. As part of Wilmington plc, we combine technical expertise with digital innovation to deliver exceptional learning experiences and customer outcomes. Our mission is to empower organisations and individuals worldwide to create safer, smarter, and more sustainable workplaces. Find What You're Looking For We are ambitious and inclusive, filled with integrity and curiosity. We are Wilmington plc. Are you? Join us and achieve more within your career with mutual respect, support and fair rewards. Registered Office: 36B Speirs Wharf, Port Dundas, Glasgow, G4 9TG Company Reg No. - SC372990 VAT Reg No. - GB
Nov 21, 2025
Full time
Up to £60k DoE plus up to 20% commission Astutis are recruiting for a Head of Sales. Check it out now! Head of Sales Location: Hybrid/Cardiff 4 days Salary: Up to £60k DoE plus up to 20% commission Contract Type: Full Time, Permanent What We Can Offer You: Hybrid Working, Performance-Related Bonus, Life Assurance, Additional Holiday Purchase, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources! Why Do We Want You? We are seeking a strategic sales leader for Astutis, part of Wilmington Plc, to drive revenue growth, unify sales functions, and build high-performing teams. Your experience in scalable sales processes and strong client relationships will ensure alignment across sales, marketing, and service delivery for long-term business success. Please note: To complete your application, you will be redirected to Wilmington Plc's career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked 'apply'! Job Purpose, Tasks and Responsibilities Main Purpose of the Role The Head of Sales will implement and execute strategic plans, optimise sales processes, drive team performance, and ensure strong alignment across sales, marketing, and service delivery functions. This role is integral to achieving business goals and maintaining high client satisfaction across all sales channels. Key Responsibilities Lead, develop, and mentor the sales team across several functions (outbound, new business and account management) Execute the sales strategy, ensuring alignment with business goals Set and monitor KPIs, fostering a culture of high performance and continuous improvement Performance Management & Sales Process Optimisation Ensure best practices are followed and CRM (HubSpot) is maintained to a high standard Optimise sales processes for lead qualification, pipeline management, and opportunity closing Provide coaching and feedback to improve team performance, engagement, and revenue Client Relationship & Account Management Manage and grow key client relationships, focusing on retention and long-term partnerships Deliver tailored solutions to meet client needs and identify upsell/cross-sell opportunities Collaborate with account managers and service delivery teams for smooth onboarding and client experience Commercial Insights & Reporting Maintain accurate sales forecasting and KPI reporting Present insights on client needs, market trends, and performance to senior leadership Provide input to the commercial roadmap based on sales feedback and market trends Cross-Functional Collaboration Work closely with marketing, CRM, and service delivery teams to align strategies Provide feedback on campaigns, client communications, and service offerings Ensure smooth execution across business units and strong inter-departmental collaboration What's the Best Thing About This Role? You will have the opportunity to shape the future of the sales function and drive significant commercial impact while developing a high-performing team. The role allows you to work cross-functionally with marketing, CRM, and service delivery, giving visibility across the entire customer journey and enabling you to contribute directly to the company's strategic direction. What's the Most Challenging Thing About This Role? Balancing strategic leadership with the day-to-day management of a diverse sales team can be demanding. You will need to ensure alignment across multiple departments, maintain high standards across all sales processes, and consistently achieve ambitious growth targets, requiring resilience, adaptability, and strong decision-making. What We're Looking For To be successful in this role, you must have / be: Experience & Knowledge Proven experience leading and scaling multi-function sales teams (outbound, account management, partnerships). Success in developing and delivering strategic sales plans that support business growth. Strong knowledge of CRM and marketing systems. Experience managing accounts and building long-term client relationships. Understanding of pipeline management, lead qualification, and opportunity closing. Leadership & Management Strong leadership skills with experience mentoring, developing, and performance-managing teams. Ability to set, monitor, and exceed KPIs across varied sales functions. Experience managing underperformance and driving a culture of continuous improvement. Sales Process & Execution Expertise in optimising sales processes and collaborating cross-functionally with marketing and service delivery. Ability to coach teams to improve conversion, engagement, and revenue performance. Excellent communication and interpersonal skills to align teams and manage client relationships. Ability to work closely with marketing and CRM teams for seamless lead handovers and pipeline visibility. Industry Knowledge Sector-specific experience that supports quicker onboarding and informed decision-making. Education & Qualifications Relevant certifications in sales leadership, CRM systems, or strategic management. To be successful in this role, it would be great if you have: Strategic & Commercial Acumen Experience in scaling sales operations in a high-growth / start-up environment. Commercial mindset with the ability to identify new revenue opportunities and partnerships. We know it's not a skill, but the successful candidate must have permission to work in the role's location by the start of their employment. About Us Astutis Ltd is a leading provider of Health, Safety, and Environmental training and consultancy solutions. As part of Wilmington plc, we combine technical expertise with digital innovation to deliver exceptional learning experiences and customer outcomes. Our mission is to empower organisations and individuals worldwide to create safer, smarter, and more sustainable workplaces. Find What You're Looking For We are ambitious and inclusive, filled with integrity and curiosity. We are Wilmington plc. Are you? Join us and achieve more within your career with mutual respect, support and fair rewards. Registered Office: 36B Speirs Wharf, Port Dundas, Glasgow, G4 9TG Company Reg No. - SC372990 VAT Reg No. - GB
Overview Ireland National Sales Manager (the Republic of Ireland, and may include Northern Ireland, depending on interview) is responsible for managing effective partnerships with the Retailer Network/distributor to drive mutually profitable sales and deliver an excellent customer experience. This role requires close collaboration with all internal and external stakeholders to ensure the smooth operation of sales and supply. As the UK/IE team grows, the role will take on management responsibility for the sales field team. Key Objectives & Responsibilities Responsible for the rapid growth of the Network. Ensuring that new Partners are identified and that new Retailers are onboarded effectively, monitoring progress of contractual matters, training, systems access, logistics, sales process, etc. Build and maintain excellent working relationships with Retailer/Distributor Partners at both Distributor and individual Group/Retailer level. A collaborative approach is required as the brand grows in Ireland, so building trust and a spirit of working towards a common goal is essential. Monitor and drive Retailer sales performance and continuously identify opportunities for Retailers and BYD to make improvements to grow. Spread best practices amongst the network through individual and group meetings and communications. Ensure that BYD are delivering an excellent level of Customer Experience. Identify areas of improvement and drive change within BYD UK and Ireland or the network. Ensure that relevant product, marketing, training and sales programmes information is shared effectively and understood by relevant members of the Distributor/Retailer team. Take responsibility for resolving any issues experienced by Retailers and customers, either directly or by ensuring that the appropriate members of the team are dealing with the issue effectively. Direct involvement in any issues will allow the causes to be identified and suggest and implement the required changes to processes or systems. Manage the wholesale ordering of new vehicles by distributors and Retailers to ensure that the volume and mix of stock is sufficient to achieve the required sales volume, but also ensuring that rapid stock turn is achieved. Oversee Retailer Marketing activity and facilitate collaboration with the central marketing team to ensure activity is consistent and effective. Analyse activity levels against sales rates and suggest and encourage increased activity focused on opportunity channels or models as required. Monitor the level of incoming enquiries and ensure excellent lead management processes are in operation at all Retailers. Analyse conversion KPIs to identify potential issues in the sales process, while also highlighting lower-than-expected enquiry levels to the central marketing team and initiate actions to improve. Required skills, qualifications and experience Proven experience and track record of success in the Automotive or other retail industry. Working initially as part of a small team to launch the brand in the UK and Ireland, the ideal candidate will be highly adaptable, open to new ideas and ways of working, and able to take responsibility for Strong project management and organisational skills, with the ability to handle multiple tasks and meet deadlines and possess decision-making and problem-solving skills. Excellent communication and coordination skills, with the ability to establish productive relationships with internal and external stakeholders. Strong team collaboration and leadership abilities, with the capacity to drive teams towards common goals and effectively coordinate and communicate in cross-functional collaborations. Open to travel internationally as required to attend business meetings, training and launch events. Proficiency in Microsoft Office Suite and CRM software, with the ability to conduct data analysis and report writing. Right-to-work in the Republic of Ireland. We offer Performance and experience-based competitive remuneration. Company Vehicle 25 holidays + Bank Holidays Car Salary Sacrifice Scheme available Department & company-wide teambuilding events. An exciting opportunity to be part of European transition to Zero Emissions transportation and de-carbonization of the economy. Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and wants to create a positive impact by joining a diverse and dynamic team Location: Ireland Type of Employment: Full-time
Nov 21, 2025
Full time
Overview Ireland National Sales Manager (the Republic of Ireland, and may include Northern Ireland, depending on interview) is responsible for managing effective partnerships with the Retailer Network/distributor to drive mutually profitable sales and deliver an excellent customer experience. This role requires close collaboration with all internal and external stakeholders to ensure the smooth operation of sales and supply. As the UK/IE team grows, the role will take on management responsibility for the sales field team. Key Objectives & Responsibilities Responsible for the rapid growth of the Network. Ensuring that new Partners are identified and that new Retailers are onboarded effectively, monitoring progress of contractual matters, training, systems access, logistics, sales process, etc. Build and maintain excellent working relationships with Retailer/Distributor Partners at both Distributor and individual Group/Retailer level. A collaborative approach is required as the brand grows in Ireland, so building trust and a spirit of working towards a common goal is essential. Monitor and drive Retailer sales performance and continuously identify opportunities for Retailers and BYD to make improvements to grow. Spread best practices amongst the network through individual and group meetings and communications. Ensure that BYD are delivering an excellent level of Customer Experience. Identify areas of improvement and drive change within BYD UK and Ireland or the network. Ensure that relevant product, marketing, training and sales programmes information is shared effectively and understood by relevant members of the Distributor/Retailer team. Take responsibility for resolving any issues experienced by Retailers and customers, either directly or by ensuring that the appropriate members of the team are dealing with the issue effectively. Direct involvement in any issues will allow the causes to be identified and suggest and implement the required changes to processes or systems. Manage the wholesale ordering of new vehicles by distributors and Retailers to ensure that the volume and mix of stock is sufficient to achieve the required sales volume, but also ensuring that rapid stock turn is achieved. Oversee Retailer Marketing activity and facilitate collaboration with the central marketing team to ensure activity is consistent and effective. Analyse activity levels against sales rates and suggest and encourage increased activity focused on opportunity channels or models as required. Monitor the level of incoming enquiries and ensure excellent lead management processes are in operation at all Retailers. Analyse conversion KPIs to identify potential issues in the sales process, while also highlighting lower-than-expected enquiry levels to the central marketing team and initiate actions to improve. Required skills, qualifications and experience Proven experience and track record of success in the Automotive or other retail industry. Working initially as part of a small team to launch the brand in the UK and Ireland, the ideal candidate will be highly adaptable, open to new ideas and ways of working, and able to take responsibility for Strong project management and organisational skills, with the ability to handle multiple tasks and meet deadlines and possess decision-making and problem-solving skills. Excellent communication and coordination skills, with the ability to establish productive relationships with internal and external stakeholders. Strong team collaboration and leadership abilities, with the capacity to drive teams towards common goals and effectively coordinate and communicate in cross-functional collaborations. Open to travel internationally as required to attend business meetings, training and launch events. Proficiency in Microsoft Office Suite and CRM software, with the ability to conduct data analysis and report writing. Right-to-work in the Republic of Ireland. We offer Performance and experience-based competitive remuneration. Company Vehicle 25 holidays + Bank Holidays Car Salary Sacrifice Scheme available Department & company-wide teambuilding events. An exciting opportunity to be part of European transition to Zero Emissions transportation and de-carbonization of the economy. Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and wants to create a positive impact by joining a diverse and dynamic team Location: Ireland Type of Employment: Full-time
Marketing Executive The IN2 Group is dedicated to innovative design and service excellence in the building engineering sector, with a commitment to low-energy, sustainable solutions. We are driven to always grow, innovate and evolve to bring the optimum results for our clients. The IN2 Group is made up of an international expert team of engineers, technicians and consultants spanning the globe, who work in collaboration with clients and partners to achieve building solutions which allow end users to thrive. And a career at IN2 offers you the opportunity to be part of an award-winning MEP team (Engineering Firm of the Year 2025), and certified Great Place To Work, who deliver sustainable, energy efficient projects of the highest quality from planning and design through to handover - and beyond. The Role? This Marketing Executive role offers an ambitious, organised self-starter the opportunity to work within our IN2 Marketing team. Based mainly from our Belfast office in the heart of the Cathedral Quarter, with the opportunity of regular travel to each international office, you will work in our marketing team across a number of channels, from content creation and market research, event management and copywriting, to campaign strategy, social media support and analysis. It's a chance for you to improve and grow your skillset as part of your career development in a deadline-driven environment. Key Responsibilities and Tasks : Marketing Campaign Support : Assisting with the planning and execution of marketing campaigns, including promotional materials and events. This includes the contribution of ideas and planning alongside our Marketing Manager. Event Management : Managing and utilising CRM systems to assist with events, plus assisting in planning and setting up events/event calendar. Content Creation : The ideation, development and creation of written and creative content for use on our social media channels in line with our Marketing Strategy and Content Pillars - to include the development of technical content assets/materials, case studies and IN2 Services USPs. Creative : You'll also liaise with our Marketing team's graphic designer to produce graphics, email templates and visual content for use across social media, digital collateral and print materials. Market Research : Identifying trends, analysing data, competitor analysis, and researching target audiences quarterly. Data Analysis : Tracking and analysing marketing metrics to assess campaign performance, and presentation weekly. Copywriting : Assisting in the collation of technical information and writing of long form copy for case studies and award entries. Budgetary & Administrative Tasks : Supporting the marketing team with various administrative duties including budget management. Website Maintenance : This includes writing and making updates to the IN2 website via our CMS and reporting on tracking data. Supplier Management : Including management of databases of trusted suppliers, PR and web agency partners, plus supplier liaison for company branded merchandise. What We're Looking For : 2-3 years of marketing / comms experience (agency or in-house) Strong copywriting, editorial and proofreading skills and a knack for storytelling with your own authentic voice to produce thought leadership and articles Experience planning and executing corporate events and sponsorships Marketing, Media or Business-related Degree Confident with creative and video editing tools (e.g. CapCut, Adobe Premiere Pro, Canva) - photography and videography skills a bonus! Basic graphic design skills (Canva, Adobe Suite, or similar) with an understanding of B2B brands Knowledge of social media best practices and analytics to deliver a successful social media calendar/strategy Comfortable working in a fast-paced, get-stuck-in environment working both digitally and face-to-face with a range of people across a range of teams Creative, resourceful, and a go-getting, results-driven marketer Someone who enjoys travelling to our other offices on a regular basis - we believe that our best marketing initiatives involve working closely with our people directly to tell stories and to see the customer journey for yourself. Think Dublin, London, Berlin, Madrid and beyond. A good fit? Join our team of visionaries, seeking to solve problems across the construction and engineering industry on an international scale. IN2 believes in putting people first, where you can grow and thrive. What we offer? We're flexible - we know life can be unpredictable, that's why we offer flexible start and finish times for everyone. As a CPD accredited employer , you will develop your skillset through continuous training and development You are valued - we recognise great performance with great reward. That's why we offer our employees some of the most competitive salary packages around . Staff Socials - we're a very social company and hold various team events throughout the year, making sure our teams across Europe stay connected. Pack your bags - Our Christmas celebrations are legendary. Think winter sun! Health comes first - The wellbeing of our team is paramount, our Employee Assistance Programme delivers services based on physical and mental health. More Holidays? It's simple. For each year you stay with IN2, you get an extra day of annual leave. Happy days! Interested? Click the apply icon, we'd love to hear from you!
Nov 21, 2025
Full time
Marketing Executive The IN2 Group is dedicated to innovative design and service excellence in the building engineering sector, with a commitment to low-energy, sustainable solutions. We are driven to always grow, innovate and evolve to bring the optimum results for our clients. The IN2 Group is made up of an international expert team of engineers, technicians and consultants spanning the globe, who work in collaboration with clients and partners to achieve building solutions which allow end users to thrive. And a career at IN2 offers you the opportunity to be part of an award-winning MEP team (Engineering Firm of the Year 2025), and certified Great Place To Work, who deliver sustainable, energy efficient projects of the highest quality from planning and design through to handover - and beyond. The Role? This Marketing Executive role offers an ambitious, organised self-starter the opportunity to work within our IN2 Marketing team. Based mainly from our Belfast office in the heart of the Cathedral Quarter, with the opportunity of regular travel to each international office, you will work in our marketing team across a number of channels, from content creation and market research, event management and copywriting, to campaign strategy, social media support and analysis. It's a chance for you to improve and grow your skillset as part of your career development in a deadline-driven environment. Key Responsibilities and Tasks : Marketing Campaign Support : Assisting with the planning and execution of marketing campaigns, including promotional materials and events. This includes the contribution of ideas and planning alongside our Marketing Manager. Event Management : Managing and utilising CRM systems to assist with events, plus assisting in planning and setting up events/event calendar. Content Creation : The ideation, development and creation of written and creative content for use on our social media channels in line with our Marketing Strategy and Content Pillars - to include the development of technical content assets/materials, case studies and IN2 Services USPs. Creative : You'll also liaise with our Marketing team's graphic designer to produce graphics, email templates and visual content for use across social media, digital collateral and print materials. Market Research : Identifying trends, analysing data, competitor analysis, and researching target audiences quarterly. Data Analysis : Tracking and analysing marketing metrics to assess campaign performance, and presentation weekly. Copywriting : Assisting in the collation of technical information and writing of long form copy for case studies and award entries. Budgetary & Administrative Tasks : Supporting the marketing team with various administrative duties including budget management. Website Maintenance : This includes writing and making updates to the IN2 website via our CMS and reporting on tracking data. Supplier Management : Including management of databases of trusted suppliers, PR and web agency partners, plus supplier liaison for company branded merchandise. What We're Looking For : 2-3 years of marketing / comms experience (agency or in-house) Strong copywriting, editorial and proofreading skills and a knack for storytelling with your own authentic voice to produce thought leadership and articles Experience planning and executing corporate events and sponsorships Marketing, Media or Business-related Degree Confident with creative and video editing tools (e.g. CapCut, Adobe Premiere Pro, Canva) - photography and videography skills a bonus! Basic graphic design skills (Canva, Adobe Suite, or similar) with an understanding of B2B brands Knowledge of social media best practices and analytics to deliver a successful social media calendar/strategy Comfortable working in a fast-paced, get-stuck-in environment working both digitally and face-to-face with a range of people across a range of teams Creative, resourceful, and a go-getting, results-driven marketer Someone who enjoys travelling to our other offices on a regular basis - we believe that our best marketing initiatives involve working closely with our people directly to tell stories and to see the customer journey for yourself. Think Dublin, London, Berlin, Madrid and beyond. A good fit? Join our team of visionaries, seeking to solve problems across the construction and engineering industry on an international scale. IN2 believes in putting people first, where you can grow and thrive. What we offer? We're flexible - we know life can be unpredictable, that's why we offer flexible start and finish times for everyone. As a CPD accredited employer , you will develop your skillset through continuous training and development You are valued - we recognise great performance with great reward. That's why we offer our employees some of the most competitive salary packages around . Staff Socials - we're a very social company and hold various team events throughout the year, making sure our teams across Europe stay connected. Pack your bags - Our Christmas celebrations are legendary. Think winter sun! Health comes first - The wellbeing of our team is paramount, our Employee Assistance Programme delivers services based on physical and mental health. More Holidays? It's simple. For each year you stay with IN2, you get an extra day of annual leave. Happy days! Interested? Click the apply icon, we'd love to hear from you!
Responsibilities Own the demand side of the P&L; in particular revenue and brand & marketing budgets / KPIs; Lead eCommerce Trading - all visual merchandising of your stores from products to signposting and engaging content that makes a sale today, including the analytical and CRO tools that will help us unlock greater insight to build hypothesis to test and generate incremental output on our KPIs; Lead Paid Media (Acquisition) team to align on activity, you need them to deliver high volume of high quality traffic to hit our objectives; Lead all Customer Retention tactics and deliver best practice in eCRM, Segmentation, Customer Insight, Loyalty / VIP, community programmes and other emerging channels; Set, monitor CPA/CaC and LTV by customer segment to deliver 'profitable' retention activity for Jaded London and establish KPIs for yourself/your team to work against; Build, deploy and sustain Trading / Demand collaboration between all functions in the business, resulting in the business having clarity on short to medium term tactics, objectives; Build a foundation to share more and better insight than our peer group / competitors with our 3rd party partners; make Jaded London famous with our partners at being the best at eCommerce. Support and Challenge the Technology team to design, develop and deploy the tools you need to deliver your objectives; Work closely with the Brand & broader Commercial / Sales teams and feed in tactical, irresistible offers / promotions into the Jaded London campaign calendar; Work closely with Commercial / Finance Analyst/s to unlock, Customer Insight (through deep segmentation), Marketing Insight, Business Insight which leads to optimisation of your activity; Hire, lead and coach a leading-edge team to help execute against goals; Provide expertise on current eCommerce industry best practice, with CRO, CpA & LTV focus; Keep up to date with eCommerce & CRO / Trading best practice of tomorrow through training, research etc; Positively impact and influence internal stakeholders and external partners; Effectively communicate and collaborate with Jaded London stakeholders; Uphold Jaded London's PLAYBOOK; Think like a customer, all the time, every day. Success in 6 months looks like Jaded London is on track to deliver annual net revenues of £50m in 2024/25. Whole business has clarity on strategic / tactical plan for 2025/26 Success in 2 years looks like Jaded London is on track to deliver >£70m annual net revenues USA has become the largest contributor to sales and we're expanding into new markets outside USA & UK CpA : LTV increased by >50% Increase net revenues while reducing costs (and improving customer experience) all possible for the right candidate :-) Experience 5+ years' experience managing / leading a digital retail / ecommerce P&L, with experience in cross border fashion / apparel a major plus; Full working / leading edge knowledge of demand creation through Social and Paid Media Full working / leading edge knowledge of CRO techniques; Full working / leading edge knowledge of CRM strategies and tactics to drive cLTV; Great knowledge of Shopify+ and common 3rd party applications (Nosto, etc). Global experience (USA, Europe) Key Skills Natural born leader, who feels at ease managing a team of head's of departments Have great understanding of retail, e-commerce and marketing businesses You're a 'natural retailer'; obsessed with delivering your promise to customers CRO methodology is at the heart of everything you do Have a proven track record as a commercial individual, who understands brand and customer (shopper) Intellectual and emotional intelligence in balanced / equal measure Understand how to maximise output in conversion activity where a mix of skill / talent types is required (data analysis vs creative visual merchandising and UX are quite different approaches) Are a 'subjective' thinker in terms of ideas, following your instinct, but you'll be used to using internal/external data to underpin your ideas with confidence You are independent and self-directed but able to work and lead a team of creative individuals Have superior analytical skills to track and manage performance Have excellent interpersonal skills and the ability to persuasively sell ideas A quick learner who can process lots of information and prioritise action Effectively navigate and collaborate cross-functionally Are an outcomes focused manager, with strong team orientation Are bullish about Jaded London and its potential Successful People at Jaded are Comfortable with being uncomfortable and up for regular change in tactics, actions and organisation Used to start-up / scale-up cultures, which are super fast paced and unpredictable Own it and make stuff happen DO EXTRA - Champions do extra! Think like a customer everyday. Benefits 50% Employee Discount 24 days holiday per year (plus bank holidays) A paid day off on your birthday A paid moving day per year Hybrid Working Arrangements - 1 day per week WFH Pension Scheme Bonus Scheme Employee Assistance Programme for you and your family £500 employee referral bonus scheme Local Business Discounts (joe and the juice, cafés, fitness, beauty etc) North-West London office location directly located next to good transport links Casual office dress code (your style of dress is up to you, wear what you feel best in) Fully-stocked kitchens and fridges (hello endless brekkie and snack supply, see ya afternoon munchies) Regular Office Social Events (e.g. payday socials)
Nov 20, 2025
Full time
Responsibilities Own the demand side of the P&L; in particular revenue and brand & marketing budgets / KPIs; Lead eCommerce Trading - all visual merchandising of your stores from products to signposting and engaging content that makes a sale today, including the analytical and CRO tools that will help us unlock greater insight to build hypothesis to test and generate incremental output on our KPIs; Lead Paid Media (Acquisition) team to align on activity, you need them to deliver high volume of high quality traffic to hit our objectives; Lead all Customer Retention tactics and deliver best practice in eCRM, Segmentation, Customer Insight, Loyalty / VIP, community programmes and other emerging channels; Set, monitor CPA/CaC and LTV by customer segment to deliver 'profitable' retention activity for Jaded London and establish KPIs for yourself/your team to work against; Build, deploy and sustain Trading / Demand collaboration between all functions in the business, resulting in the business having clarity on short to medium term tactics, objectives; Build a foundation to share more and better insight than our peer group / competitors with our 3rd party partners; make Jaded London famous with our partners at being the best at eCommerce. Support and Challenge the Technology team to design, develop and deploy the tools you need to deliver your objectives; Work closely with the Brand & broader Commercial / Sales teams and feed in tactical, irresistible offers / promotions into the Jaded London campaign calendar; Work closely with Commercial / Finance Analyst/s to unlock, Customer Insight (through deep segmentation), Marketing Insight, Business Insight which leads to optimisation of your activity; Hire, lead and coach a leading-edge team to help execute against goals; Provide expertise on current eCommerce industry best practice, with CRO, CpA & LTV focus; Keep up to date with eCommerce & CRO / Trading best practice of tomorrow through training, research etc; Positively impact and influence internal stakeholders and external partners; Effectively communicate and collaborate with Jaded London stakeholders; Uphold Jaded London's PLAYBOOK; Think like a customer, all the time, every day. Success in 6 months looks like Jaded London is on track to deliver annual net revenues of £50m in 2024/25. Whole business has clarity on strategic / tactical plan for 2025/26 Success in 2 years looks like Jaded London is on track to deliver >£70m annual net revenues USA has become the largest contributor to sales and we're expanding into new markets outside USA & UK CpA : LTV increased by >50% Increase net revenues while reducing costs (and improving customer experience) all possible for the right candidate :-) Experience 5+ years' experience managing / leading a digital retail / ecommerce P&L, with experience in cross border fashion / apparel a major plus; Full working / leading edge knowledge of demand creation through Social and Paid Media Full working / leading edge knowledge of CRO techniques; Full working / leading edge knowledge of CRM strategies and tactics to drive cLTV; Great knowledge of Shopify+ and common 3rd party applications (Nosto, etc). Global experience (USA, Europe) Key Skills Natural born leader, who feels at ease managing a team of head's of departments Have great understanding of retail, e-commerce and marketing businesses You're a 'natural retailer'; obsessed with delivering your promise to customers CRO methodology is at the heart of everything you do Have a proven track record as a commercial individual, who understands brand and customer (shopper) Intellectual and emotional intelligence in balanced / equal measure Understand how to maximise output in conversion activity where a mix of skill / talent types is required (data analysis vs creative visual merchandising and UX are quite different approaches) Are a 'subjective' thinker in terms of ideas, following your instinct, but you'll be used to using internal/external data to underpin your ideas with confidence You are independent and self-directed but able to work and lead a team of creative individuals Have superior analytical skills to track and manage performance Have excellent interpersonal skills and the ability to persuasively sell ideas A quick learner who can process lots of information and prioritise action Effectively navigate and collaborate cross-functionally Are an outcomes focused manager, with strong team orientation Are bullish about Jaded London and its potential Successful People at Jaded are Comfortable with being uncomfortable and up for regular change in tactics, actions and organisation Used to start-up / scale-up cultures, which are super fast paced and unpredictable Own it and make stuff happen DO EXTRA - Champions do extra! Think like a customer everyday. Benefits 50% Employee Discount 24 days holiday per year (plus bank holidays) A paid day off on your birthday A paid moving day per year Hybrid Working Arrangements - 1 day per week WFH Pension Scheme Bonus Scheme Employee Assistance Programme for you and your family £500 employee referral bonus scheme Local Business Discounts (joe and the juice, cafés, fitness, beauty etc) North-West London office location directly located next to good transport links Casual office dress code (your style of dress is up to you, wear what you feel best in) Fully-stocked kitchens and fridges (hello endless brekkie and snack supply, see ya afternoon munchies) Regular Office Social Events (e.g. payday socials)
Overview PLEASE NOTE: This role is targeted for commencement in January 2026. PLEASE NOTE: This position is open to candidates located outside of Australia and is available as a 100% remote position. About Us Kite Magnetics transforms the efficiency of EV's and all electric motors, delivering efficiency and cost improvements that directly impact the profit, margins and customer differentiation of their vehicles and products. The product applies to all EV motors in electric vehicles - cars and trucks, autonomous vehicles, plus appliances, robotics, cordless and powered tools. Kite Magnetics has developed and patented Aeroperm, which replaces the common motor cores with this new material, allowing reductions in weight, significant reductions in the total product and system cost, while delivering added performance in torque, range, battery life and energy efficiency. Position Overview The Head of Business Development is a hands-on, senior commercial leader responsible for taking Kite Magnetics' automotive opportunities from high interest status to signed supply agreements. Your immediate focus is deepening executive, commercial and technical relationships with current automotive OEM and Tier-1 counterparts, progressing live programs through evaluation, prototype supply, RFQ and nomination, and shaping our first long-term supply agreements for Aeroperm stator-core products. You will work directly with the CEO and Chief of Staff on deal strategy and approvals, coordinate closely with engineering and quality to align commercial commitments with delivery readiness, and maintain crisp, stage-based forecasting in HubSpot. You will also support selective top-of-funnel sourcing for priority targets, with limited support to our defence and non-automotive markets. The role is expansive: after the first year you will recruit two business development managers (one automotive, one cross-sector) and establish the operating rhythm for a small, high-performing BD team. Regular international travel is required, with Europe and North America as the initial focus. First supply agreements will be negotiated collaboratively and approved at board level. Reporting to: Chief Executive Officer Location: Notting Hill, Victoria, Australia Key Responsibilities Own current and new senior relationships at priority OEM and Tier-1 accounts: Maintain account engagement and a structured communications cadence across executive, commercial, and technical stakeholders. Drive deals to completion: Lead PO's, NDAs/MoUs/JDAs, guide RFQs and commercial terms, and bring forward well-structured supply agreements that protect IP and deliver the commercial program. Track the pipeline: On HubSpot regularly, maintain stage definitions from evaluation to order, and provide accurate, board-ready forecasts (volumes, production dates, pricing frameworks, risks/next actions). Align commercial with delivery: Coordinate with engineering and quality on supply, prototype schedules, delivery expectations; ensure specifications, traceability, and change control are captured in contracts. Create customer-facing materials: Develop concise decks, one-pagers, datasheets, case studies, FAQs, and tradeshow/website copy; maintain a version-controlled collateral library; tailor content for key accounts. Lead market research and competitive assessments: Refresh TAM/SAM views, track competitor offerings, SWOT and positioning, benchmark pricing and terms; deliver quarterly insight briefs that inform pricing, messaging, and roadmap. Navigate channels wisely: Sell direct to vertically integrated OEMs; and where OEMs source externally, coordinate with the OEM and relevant Tier-1 suppliers to avoid channel conflict and preserve value. Safeguard compliance: Conduct material sanction screening and export-sanctions diligence for accounts and shipments; escalate edge cases if needed. Build the team: At month 12, recruit and onboard two Business Development Managers (automotive and cross-sector); install operating workflow (weekly pipeline, quarterly account reviews, playbooks, templates) and coach to consistent execution. Represent Kite Magnetics at priority industry events and customer sites; Manage a lean commercial budget for travel, shows, and contracting support. Qualifications Bachelor's degree in business, engineering, a related field, or its equivalent in relevant experience. A master's degree, MBA, or equivalent experience is also welcomed. Experience Significant experience in commercial roles across the automotive industry with OEMs or Tier 1 suppliers. Demonstrated success negotiating long-term supply agreements for components or materials. Strong working knowledge of production supply and quality programs, RFQ processes, sourcing gates, and program phases from concept through validation and start of production. Excellent relationship building relationships, communication and negotiation skills with senior customer stakeholders. Experience with HubSpot or general CRM tools and disciplined sales operations practices. Experience integrating into an ERP is valued. Existing networks within automotive purchasing, procurement and engineering is valued. Working arrangements This global role is available as Remote, Hybrid, and On-Site with travel. A 30-day onboarding will be undertaken full-time in person, in Melbourne, Australia. Flexible hours to support international calls. Regular international travel is required, with Europe and North America as the initial focus. Base salary of AUD 250,000 plus superannuation. Employee Share Option Plan. Performance-based bonus tied to the success measures above. Relocation support available for exceptional candidates. Collaborative and inclusive work environment. Kite Magnetics is an equal-opportunity and equal-outcome employer. We celebrate you and the diversity you bring and are committed to creating an inclusive and welcoming environment for all employees, suppliers, and customers.
Nov 20, 2025
Full time
Overview PLEASE NOTE: This role is targeted for commencement in January 2026. PLEASE NOTE: This position is open to candidates located outside of Australia and is available as a 100% remote position. About Us Kite Magnetics transforms the efficiency of EV's and all electric motors, delivering efficiency and cost improvements that directly impact the profit, margins and customer differentiation of their vehicles and products. The product applies to all EV motors in electric vehicles - cars and trucks, autonomous vehicles, plus appliances, robotics, cordless and powered tools. Kite Magnetics has developed and patented Aeroperm, which replaces the common motor cores with this new material, allowing reductions in weight, significant reductions in the total product and system cost, while delivering added performance in torque, range, battery life and energy efficiency. Position Overview The Head of Business Development is a hands-on, senior commercial leader responsible for taking Kite Magnetics' automotive opportunities from high interest status to signed supply agreements. Your immediate focus is deepening executive, commercial and technical relationships with current automotive OEM and Tier-1 counterparts, progressing live programs through evaluation, prototype supply, RFQ and nomination, and shaping our first long-term supply agreements for Aeroperm stator-core products. You will work directly with the CEO and Chief of Staff on deal strategy and approvals, coordinate closely with engineering and quality to align commercial commitments with delivery readiness, and maintain crisp, stage-based forecasting in HubSpot. You will also support selective top-of-funnel sourcing for priority targets, with limited support to our defence and non-automotive markets. The role is expansive: after the first year you will recruit two business development managers (one automotive, one cross-sector) and establish the operating rhythm for a small, high-performing BD team. Regular international travel is required, with Europe and North America as the initial focus. First supply agreements will be negotiated collaboratively and approved at board level. Reporting to: Chief Executive Officer Location: Notting Hill, Victoria, Australia Key Responsibilities Own current and new senior relationships at priority OEM and Tier-1 accounts: Maintain account engagement and a structured communications cadence across executive, commercial, and technical stakeholders. Drive deals to completion: Lead PO's, NDAs/MoUs/JDAs, guide RFQs and commercial terms, and bring forward well-structured supply agreements that protect IP and deliver the commercial program. Track the pipeline: On HubSpot regularly, maintain stage definitions from evaluation to order, and provide accurate, board-ready forecasts (volumes, production dates, pricing frameworks, risks/next actions). Align commercial with delivery: Coordinate with engineering and quality on supply, prototype schedules, delivery expectations; ensure specifications, traceability, and change control are captured in contracts. Create customer-facing materials: Develop concise decks, one-pagers, datasheets, case studies, FAQs, and tradeshow/website copy; maintain a version-controlled collateral library; tailor content for key accounts. Lead market research and competitive assessments: Refresh TAM/SAM views, track competitor offerings, SWOT and positioning, benchmark pricing and terms; deliver quarterly insight briefs that inform pricing, messaging, and roadmap. Navigate channels wisely: Sell direct to vertically integrated OEMs; and where OEMs source externally, coordinate with the OEM and relevant Tier-1 suppliers to avoid channel conflict and preserve value. Safeguard compliance: Conduct material sanction screening and export-sanctions diligence for accounts and shipments; escalate edge cases if needed. Build the team: At month 12, recruit and onboard two Business Development Managers (automotive and cross-sector); install operating workflow (weekly pipeline, quarterly account reviews, playbooks, templates) and coach to consistent execution. Represent Kite Magnetics at priority industry events and customer sites; Manage a lean commercial budget for travel, shows, and contracting support. Qualifications Bachelor's degree in business, engineering, a related field, or its equivalent in relevant experience. A master's degree, MBA, or equivalent experience is also welcomed. Experience Significant experience in commercial roles across the automotive industry with OEMs or Tier 1 suppliers. Demonstrated success negotiating long-term supply agreements for components or materials. Strong working knowledge of production supply and quality programs, RFQ processes, sourcing gates, and program phases from concept through validation and start of production. Excellent relationship building relationships, communication and negotiation skills with senior customer stakeholders. Experience with HubSpot or general CRM tools and disciplined sales operations practices. Experience integrating into an ERP is valued. Existing networks within automotive purchasing, procurement and engineering is valued. Working arrangements This global role is available as Remote, Hybrid, and On-Site with travel. A 30-day onboarding will be undertaken full-time in person, in Melbourne, Australia. Flexible hours to support international calls. Regular international travel is required, with Europe and North America as the initial focus. Base salary of AUD 250,000 plus superannuation. Employee Share Option Plan. Performance-based bonus tied to the success measures above. Relocation support available for exceptional candidates. Collaborative and inclusive work environment. Kite Magnetics is an equal-opportunity and equal-outcome employer. We celebrate you and the diversity you bring and are committed to creating an inclusive and welcoming environment for all employees, suppliers, and customers.
Senior Recruitment Officer (Attraction and Selection) As a key member of our Operations team, you will lead the recruitment of high calibre tutors for our programmes, managing a high volume of applications and overseeing a small team of screeners and assessors. You'll play an active role in guiding candidates through the selection process, motivating applicants to complete their journey and providing support and coaching to help them succeed. You will manage a diverse pipeline of UK based students and graduates, working closely with the Head of Recruitment and key stakeholders to drive engagement, meet recruitment targets, and deliver on KPIs aligned with our overall strategy. Location: London or Birmingham based with remote working. For staff based in London, there are 2 core days per week at our London Office. For staff outside of London, there is more flexibility (with all staff expected to travel to the office at least once per month). Hours: Full time (37.5 hours per week - Monday to Friday) although we will consider applications for 0.8 FTE. We can discuss flexible working patterns, e.g., school hours, as needed. Salary: London salary £33,000 per annum, (including £2k London weighting) Contract: Permanent Contract Proposed Start date: ASAP depending on candidates' availability 36 days of annual leave (including bank holidays). Flexible working options (hybrid & remote available). Professional development and training opportunities. Termly in person team development days in our London office. Be part of a growing, mission driven organisation making a real impact. Suitable candidates will be contacted after the closing date. The first round interviews will be held online w/c 10th June, followed by a second in person interview w/c 18th June (London). Use of AI in application: We recognise that AI can be a useful tool when drafting your job application. But when misused, it can make your application generic and lack individuality, meaning your application won't stand out. If you do use AI, please make sure you use it wisely, and ensure that the final application reflects your unique personal experience, accomplishments, and skills. As the Senior Recruitment Officer, you will lead efforts to attract and recruit high quality Tutors and Lead Tutors to deliver Get Further's programmes. You will be responsible for maintaining a recruitment and selection process that is fair, inclusive, and free from bias ensuring we reach and engage diverse, talented individuals to support the young people we serve. To achieve this, it is likely that you will: Work to achieve the recruitment targets to support programme delivery: Work with the Head of Recruitment to set subject and region specific targets for tutor recruitment. Support recruitment across multiple tutor types, including GCSE Flex Tutors, Functional Skills Flex Tutors, and Lead Tutors across programmes. Contribute to developing and implementing innovative recruitment strategies to expand reach and optimise recruitment efforts. Monitor progress against targets and KPIs and adjust activity as needed to ensure these are met. Identify key target groups of potential tutors and develop tailored recruitment activity and communications to reach them: Focus on university students (undergraduate and postgraduate) as well as recent university graduates. Identify other potential target groups may include retirees, stay at home parents, freelance workers, and others looking for high-quality, flexible work with a big social mission. Promote Get Further's core recruitment messages and lead our tutor attraction efforts: Develop compelling recruitment materials that promote and share the benefits of working as a tutor with Get Further Find creative ways to disseminate our recruitment messages across a range of platforms and social media channels Generate new ideas and strategies to maximise our tutor recruitment Plan a calendar of recruitment events and outreach opportunities Lead on delivery of promotional events (webinars, career fairs, pizza drop ins etc.) to actively recruit excellent tutors across our key locations Develop, manage and coordinate our brand ambassadors to support tutor recruitment and promotional activities Develop creative communications and activities to reach potential tutors in locations which are harder to recruit for Develop beneficial relationships with recruitment partners to help us source high quality tutors. These may include, but aren't limited to: Universities, their career services and key departments University/student societies and widening participation groups Other education organisations with similar aims, with whom we may be able to collaborate Maintain an effective front end of the hiring process providing a fantastic candidate experience. Show a clear commitment to keeping children and young people safe by adopting safer recruitment practices Ensure that candidates remain well informed throughout the process and that queries are answered in a timely fashion via email and phone Follow up with applicants who have registered their interest to coach them through the application process Monitor and screen applicants promptly so they are moved through the pipeline quickly Collaborate with the Senior Recruitment Officer to ensure a smooth handover and onboarding process following candidate offers. Liaise with the Programmes Team to enhance the system for anticipating any potential shortages during the programme and use this to focus your attraction activities Manage aspects of our client relationship management system (Salesforce) to track applications and evaluate current practices, ensuring accurate and up to date data on applicants is maintained Manage and oversee a small group of selection staff. Manage the scheduling and organisation of internal assessment centres, following up with candidates to ensure each assessment centre is maximised Manage the Lead Tutor interview process, including coordination with the central team and active participation in candidate interviews and selection. Oversee tutor interviews and interview scheduling. Central Team Recruitment In addition, your expertise may be drawn upon to support recruitment to our central team, helping ensure that we have the core team members to deliver our overall ambition. About you You'll be a people person with a passion for purpose-motivated, proactive and ready to make a real difference. As Senior Recruitment Officer, you'll bring energy and creativity to attracting top talent, all while championing Get Further's mission to tackle educational inequality. You'll be confident juggling priorities, spotting the detail others miss, and thinking outside the box to solve problems. With experience in recruitment or marketing, strong communication skills and a flair for teamwork, you'll thrive in a fast paced, mission driven environment where no two days are the same. Strong commitment to Get Further's mission and values, especially addressing educational inequality Knowledge of graduate recruitment, marketing and advertising strategies Proven experience in recruitment or marketing Excellent people skills and a collaborative approach to teamwork Ability to use initiative and drive tasks forward independently Flexible and well organised, able to prioritise tasks and meet deadlines High attention to detail and ability to work independently Creative thinker and effective problem solver Eagerness to learn and advance career development Proficient in MS Office, especially Word and Excel Excellent written and verbal communication skills Commitment to safeguarding and maintaining confidentiality Practical knowledge of recruitment systems and databases Familiarity with ICT systems, including CRM software (e.g., Salesforce) Understanding of the further education sector Interest in or experience with the charity sector Knowledge of the higher education/university sector Other roles you may have experience in Recruitment Officer, Graduate Recruitment Advisor, Talent Acquisition Executive, Student Recruitment Officer, Outreach and Engagement Officer, Marketing and Communications Officer, Widening Participation Officer, Programme Coordinator, Volunteer Manager, or Careers Advisor. This is a UK based post and applicants must be living in and have the right to work the UK; if applicable please detail your visa status in your application. Due to our status as a charity, we regret that we are unable to provide visa sponsorship for this role. Get Further is an equal opportunities employer and will not discriminate against any candidate on the basis of any characteristic protected by the Equality Act 2010.
Nov 20, 2025
Full time
Senior Recruitment Officer (Attraction and Selection) As a key member of our Operations team, you will lead the recruitment of high calibre tutors for our programmes, managing a high volume of applications and overseeing a small team of screeners and assessors. You'll play an active role in guiding candidates through the selection process, motivating applicants to complete their journey and providing support and coaching to help them succeed. You will manage a diverse pipeline of UK based students and graduates, working closely with the Head of Recruitment and key stakeholders to drive engagement, meet recruitment targets, and deliver on KPIs aligned with our overall strategy. Location: London or Birmingham based with remote working. For staff based in London, there are 2 core days per week at our London Office. For staff outside of London, there is more flexibility (with all staff expected to travel to the office at least once per month). Hours: Full time (37.5 hours per week - Monday to Friday) although we will consider applications for 0.8 FTE. We can discuss flexible working patterns, e.g., school hours, as needed. Salary: London salary £33,000 per annum, (including £2k London weighting) Contract: Permanent Contract Proposed Start date: ASAP depending on candidates' availability 36 days of annual leave (including bank holidays). Flexible working options (hybrid & remote available). Professional development and training opportunities. Termly in person team development days in our London office. Be part of a growing, mission driven organisation making a real impact. Suitable candidates will be contacted after the closing date. The first round interviews will be held online w/c 10th June, followed by a second in person interview w/c 18th June (London). Use of AI in application: We recognise that AI can be a useful tool when drafting your job application. But when misused, it can make your application generic and lack individuality, meaning your application won't stand out. If you do use AI, please make sure you use it wisely, and ensure that the final application reflects your unique personal experience, accomplishments, and skills. As the Senior Recruitment Officer, you will lead efforts to attract and recruit high quality Tutors and Lead Tutors to deliver Get Further's programmes. You will be responsible for maintaining a recruitment and selection process that is fair, inclusive, and free from bias ensuring we reach and engage diverse, talented individuals to support the young people we serve. To achieve this, it is likely that you will: Work to achieve the recruitment targets to support programme delivery: Work with the Head of Recruitment to set subject and region specific targets for tutor recruitment. Support recruitment across multiple tutor types, including GCSE Flex Tutors, Functional Skills Flex Tutors, and Lead Tutors across programmes. Contribute to developing and implementing innovative recruitment strategies to expand reach and optimise recruitment efforts. Monitor progress against targets and KPIs and adjust activity as needed to ensure these are met. Identify key target groups of potential tutors and develop tailored recruitment activity and communications to reach them: Focus on university students (undergraduate and postgraduate) as well as recent university graduates. Identify other potential target groups may include retirees, stay at home parents, freelance workers, and others looking for high-quality, flexible work with a big social mission. Promote Get Further's core recruitment messages and lead our tutor attraction efforts: Develop compelling recruitment materials that promote and share the benefits of working as a tutor with Get Further Find creative ways to disseminate our recruitment messages across a range of platforms and social media channels Generate new ideas and strategies to maximise our tutor recruitment Plan a calendar of recruitment events and outreach opportunities Lead on delivery of promotional events (webinars, career fairs, pizza drop ins etc.) to actively recruit excellent tutors across our key locations Develop, manage and coordinate our brand ambassadors to support tutor recruitment and promotional activities Develop creative communications and activities to reach potential tutors in locations which are harder to recruit for Develop beneficial relationships with recruitment partners to help us source high quality tutors. These may include, but aren't limited to: Universities, their career services and key departments University/student societies and widening participation groups Other education organisations with similar aims, with whom we may be able to collaborate Maintain an effective front end of the hiring process providing a fantastic candidate experience. Show a clear commitment to keeping children and young people safe by adopting safer recruitment practices Ensure that candidates remain well informed throughout the process and that queries are answered in a timely fashion via email and phone Follow up with applicants who have registered their interest to coach them through the application process Monitor and screen applicants promptly so they are moved through the pipeline quickly Collaborate with the Senior Recruitment Officer to ensure a smooth handover and onboarding process following candidate offers. Liaise with the Programmes Team to enhance the system for anticipating any potential shortages during the programme and use this to focus your attraction activities Manage aspects of our client relationship management system (Salesforce) to track applications and evaluate current practices, ensuring accurate and up to date data on applicants is maintained Manage and oversee a small group of selection staff. Manage the scheduling and organisation of internal assessment centres, following up with candidates to ensure each assessment centre is maximised Manage the Lead Tutor interview process, including coordination with the central team and active participation in candidate interviews and selection. Oversee tutor interviews and interview scheduling. Central Team Recruitment In addition, your expertise may be drawn upon to support recruitment to our central team, helping ensure that we have the core team members to deliver our overall ambition. About you You'll be a people person with a passion for purpose-motivated, proactive and ready to make a real difference. As Senior Recruitment Officer, you'll bring energy and creativity to attracting top talent, all while championing Get Further's mission to tackle educational inequality. You'll be confident juggling priorities, spotting the detail others miss, and thinking outside the box to solve problems. With experience in recruitment or marketing, strong communication skills and a flair for teamwork, you'll thrive in a fast paced, mission driven environment where no two days are the same. Strong commitment to Get Further's mission and values, especially addressing educational inequality Knowledge of graduate recruitment, marketing and advertising strategies Proven experience in recruitment or marketing Excellent people skills and a collaborative approach to teamwork Ability to use initiative and drive tasks forward independently Flexible and well organised, able to prioritise tasks and meet deadlines High attention to detail and ability to work independently Creative thinker and effective problem solver Eagerness to learn and advance career development Proficient in MS Office, especially Word and Excel Excellent written and verbal communication skills Commitment to safeguarding and maintaining confidentiality Practical knowledge of recruitment systems and databases Familiarity with ICT systems, including CRM software (e.g., Salesforce) Understanding of the further education sector Interest in or experience with the charity sector Knowledge of the higher education/university sector Other roles you may have experience in Recruitment Officer, Graduate Recruitment Advisor, Talent Acquisition Executive, Student Recruitment Officer, Outreach and Engagement Officer, Marketing and Communications Officer, Widening Participation Officer, Programme Coordinator, Volunteer Manager, or Careers Advisor. This is a UK based post and applicants must be living in and have the right to work the UK; if applicable please detail your visa status in your application. Due to our status as a charity, we regret that we are unable to provide visa sponsorship for this role. Get Further is an equal opportunities employer and will not discriminate against any candidate on the basis of any characteristic protected by the Equality Act 2010.
Klaviyo, a rapidly expanding NYSE listed enterprise technology company, is revolutionising the way businesses connect with their customers through advanced marketing automation solutions. Our cutting-edge platform empowers companies to create personalized, data-driven campaigns that drive exceptional results. As a leader in the industry, Klaviyo is committed to innovation, customer success, and fostering a collaborative work environment. Named as one of the UK's 'Great Places To Work' for the third year running, we are looking for individuals who want to join our dedicated team and help us grow our already impressive customer base in EMEA even further. We're seeking passionate Customer Success Professionals (CSMs) for our new state of the art and dynamic London office who thrive in a hybrid working environment (3 days in the office). Our mission is to exceed customer expectations and drive their growth. We're looking for CSMs who are dedicated to delivering the best experience to our EMEA customers. This is an exciting opportunity for someone with a customer-first attitude, strong consultative and technical skills, and a proven track record of creatively solving unique problems in a fast-paced environment. Ideal candidates will have a strong background in CRM, Campaign Management, Data and Analytics, Digital, E-Commerce, or Marketing Technology Solutions. How you will make a difference: Transform workflows by putting AI at the centre, building smarter systems and ways of working from the ground up. Be passionate about customer success and establish yourself as the trusted advisor for Klaviyo's fastest-growing segment, our Small and Medium Businesses Drive positive Net Revenue Retention by mitigating churn risk and identifying opportunities for customer expansion and upgrades. Devise customized success plans based on customers' goals and challenges, holding customers accountable for driving action. Compose strategies to increase email, SMS, and digital channel revenue for all customers through the Klaviyo platform while driving growth and expansion. Proactively review customer performance, address any open issues, and ensure consistent messaging and appropriate escalation. Keep customers up to date on product releases and new features. Share feedback with Product/Engineering to enhance customer engagement. Contribute to a positive team environment of collaboration, customer empathy, equality, and inclusion. Who you are: 2+ years of customer success or account management with a track record for building and nurturing relationships with multiple stakeholders on an account at a time. An experienced marketer with a background in campaign management, CRM, digital marketing, data, or analytics. You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Familiarity with Marketing Automation technologies. A proven track record of advising customers or executing marketing strategies. Customer success or account management experience with a history of building and nurturing relationships with multiple stakeholders. Experience explaining how to achieve key goals using software with end users. A track record of creative problem-solving for customers and end users. Comfortable discussing and supporting commercial conversations. Thrives in a collaborative environment. Excellent organizational and project management skills. Excellent communication skills via phone, video conference, and email. Curious and eager to learn. Adaptable to change and comfortable working in a fast-paced environment. Experience with G-Suite, Gainsight, Salesforce, or similar tools. Fluent in French. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here
Nov 20, 2025
Full time
Klaviyo, a rapidly expanding NYSE listed enterprise technology company, is revolutionising the way businesses connect with their customers through advanced marketing automation solutions. Our cutting-edge platform empowers companies to create personalized, data-driven campaigns that drive exceptional results. As a leader in the industry, Klaviyo is committed to innovation, customer success, and fostering a collaborative work environment. Named as one of the UK's 'Great Places To Work' for the third year running, we are looking for individuals who want to join our dedicated team and help us grow our already impressive customer base in EMEA even further. We're seeking passionate Customer Success Professionals (CSMs) for our new state of the art and dynamic London office who thrive in a hybrid working environment (3 days in the office). Our mission is to exceed customer expectations and drive their growth. We're looking for CSMs who are dedicated to delivering the best experience to our EMEA customers. This is an exciting opportunity for someone with a customer-first attitude, strong consultative and technical skills, and a proven track record of creatively solving unique problems in a fast-paced environment. Ideal candidates will have a strong background in CRM, Campaign Management, Data and Analytics, Digital, E-Commerce, or Marketing Technology Solutions. How you will make a difference: Transform workflows by putting AI at the centre, building smarter systems and ways of working from the ground up. Be passionate about customer success and establish yourself as the trusted advisor for Klaviyo's fastest-growing segment, our Small and Medium Businesses Drive positive Net Revenue Retention by mitigating churn risk and identifying opportunities for customer expansion and upgrades. Devise customized success plans based on customers' goals and challenges, holding customers accountable for driving action. Compose strategies to increase email, SMS, and digital channel revenue for all customers through the Klaviyo platform while driving growth and expansion. Proactively review customer performance, address any open issues, and ensure consistent messaging and appropriate escalation. Keep customers up to date on product releases and new features. Share feedback with Product/Engineering to enhance customer engagement. Contribute to a positive team environment of collaboration, customer empathy, equality, and inclusion. Who you are: 2+ years of customer success or account management with a track record for building and nurturing relationships with multiple stakeholders on an account at a time. An experienced marketer with a background in campaign management, CRM, digital marketing, data, or analytics. You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Familiarity with Marketing Automation technologies. A proven track record of advising customers or executing marketing strategies. Customer success or account management experience with a history of building and nurturing relationships with multiple stakeholders. Experience explaining how to achieve key goals using software with end users. A track record of creative problem-solving for customers and end users. Comfortable discussing and supporting commercial conversations. Thrives in a collaborative environment. Excellent organizational and project management skills. Excellent communication skills via phone, video conference, and email. Curious and eager to learn. Adaptable to change and comfortable working in a fast-paced environment. Experience with G-Suite, Gainsight, Salesforce, or similar tools. Fluent in French. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here
The Role The Customer Experience Manager will lead three critical teams - Quality Assurance, Customer Services and Requalification - to ensure exceptional customer experiences, data led insight and commercial quality standards across all B2B and B2C products. This is a strategic transformation role. You will be responsible for evolving MVF's QA function from traditional call review to an insight driven performance discipline, integrating speech analytics, the Quality Performance Scorecard (QPS), and commercial dashboards to influence advisor behaviour, process design, and channel outcomes. You'll build a new analytical capability within the QA team, ensuring that data from Callminer, CRM and feedback systems drives continuous improvement across the business. Alongside this, you will manage the Customer Services and Requalification teams - focusing on creating proactive feedback loops, reducing disputes and improving customer and client satisfaction. What we're offering you: Summer Fridays Competitive holiday benefits - 25 days a year paid holiday, plus 8 bank holidays (increases 1 day a year up to 30 days) Hybrid working - 3 days a week in the office Closed for Christmas holidays - Extra days not taken from your annual holiday allowance. Work from anywhere for 2 weeks a year Life Assurance and Income Protection to protect your loved ones Benefits allowance for health, dental, and vision coverage Six months paid maternity leave, and one month paid paternity leave (subject to qualifying conditions) inclusive of same sex and adoptive parents Defined Contribution Pension and Salary Sacrifice Scheme Be Well: Our award winning wellbeing and mental health programme to support all MVFers and their families Family Forward support for our MVF parents and their mini mes 2 charity days a year Free breakfast when in the office Key Responsibilities Quality & Insight Leadership Lead the evolution of MVF's QA function into an insight and analytics centre, building frameworks that combine manual QA with automated speech and language analysis. Own and develop the Quality Performance Scorecard (QPS), ensuring it drives measurable commercial and behavioural improvements. Establish a reporting and dashboarding suite that links quality, compliance, and performance metrics (e.g. conversion rate, refund rate, customer sentiment). Partner with Commercial and Product teams to translate QA insights into improvements in call strategy, queue design, and training. Build QA analyst capability in data interpretation, trend identification, and narrative building. Lead continuous improvement initiatives that directly enhance advisor performance, customer and client outcomes. Customer Services & Feedback Loop Lead the Customer Services function to deliver exceptional support, ensuring every interaction builds trust, retention, and commercial value. Implement proactive feedback loops between CS, Product, and Commercial teams to reduce disputes and improve client outcomes. Develop escalation, service recovery, and insight sharing processes that improve systemic quality rather than only resolving cases. Monitor and report on CSAT, first contact resolution, and response efficiency, using trends to drive upstream improvements. Requalification & Lead Optimisation Manage the Requalification team, ensuring leads are revalidated and optimised for commercial readiness. Partner with Commercial to ensure requalification targets align with revenue priorities. Provide insight into requalification trends and quality performance, surfacing opportunities for improved yield and audience targeting. Proactively own projects and deliver to drive continuous improvement and efficiencies Cross Functional Collaboration Partner with Speech Analytics and Data teams to surface and apply call and sentiment data across channels. Represent QA and Customer Experience in strategic forums, ensuring the voice of the customer shapes process and product design. Work closely with outsourced partners to ensure consistent standards, capability development, and cost efficiency. People Leadership & Development Lead and coach a multi disciplinary team, building capability across analytics, service, and quality performance. Foster a culture of curiosity, accountability, and feedback. Ensure all team members have clear goals, KPIs, and growth pathways. Skills & Experience Essential Proven experience in QA or Customer Experience leadership in a contact centre or customer engagement environment. Demonstrated ability to build or transform analytical frameworks, ideally within a speech analytics or customer insight context. Strong understanding of quality and performance metrics, including conversion, disputes, and customer satisfaction. Proficiency in using speech analytics, CRM and data visualisation tools (e.g. CallMiner, Looker, Salesforce etc). Exceptional communication and storytelling skills - able to turn data into clear actions. Experienced people leader with a track record of developing multi-functional teams. Strong stakeholder management across Commercial, Product, and Operations functions. Desirable Experience in integrating AI, speech analytics, or automated QA tools into business processes. Experience working with outsourced or offshore partners. Familiarity with compliance and data standards (GDPR, TCPA, FCA). Key Competencies Insight Led Leadership - Uses analytics and customer data to drive decisions and performance improvement. Commercial Acumen - Connects quality and service outcomes directly to revenue and efficiency. Operational Excellence - Builds scalable frameworks, systems, and feedback mechanisms. Coaching & Development - Elevates team capability through structured feedback and growth focus. Collaboration - Works cross functionally to align insights, operations, and strategic goals. Continuous Improvement - Always seeking smarter, more efficient, and higher quality delivery.
Nov 19, 2025
Full time
The Role The Customer Experience Manager will lead three critical teams - Quality Assurance, Customer Services and Requalification - to ensure exceptional customer experiences, data led insight and commercial quality standards across all B2B and B2C products. This is a strategic transformation role. You will be responsible for evolving MVF's QA function from traditional call review to an insight driven performance discipline, integrating speech analytics, the Quality Performance Scorecard (QPS), and commercial dashboards to influence advisor behaviour, process design, and channel outcomes. You'll build a new analytical capability within the QA team, ensuring that data from Callminer, CRM and feedback systems drives continuous improvement across the business. Alongside this, you will manage the Customer Services and Requalification teams - focusing on creating proactive feedback loops, reducing disputes and improving customer and client satisfaction. What we're offering you: Summer Fridays Competitive holiday benefits - 25 days a year paid holiday, plus 8 bank holidays (increases 1 day a year up to 30 days) Hybrid working - 3 days a week in the office Closed for Christmas holidays - Extra days not taken from your annual holiday allowance. Work from anywhere for 2 weeks a year Life Assurance and Income Protection to protect your loved ones Benefits allowance for health, dental, and vision coverage Six months paid maternity leave, and one month paid paternity leave (subject to qualifying conditions) inclusive of same sex and adoptive parents Defined Contribution Pension and Salary Sacrifice Scheme Be Well: Our award winning wellbeing and mental health programme to support all MVFers and their families Family Forward support for our MVF parents and their mini mes 2 charity days a year Free breakfast when in the office Key Responsibilities Quality & Insight Leadership Lead the evolution of MVF's QA function into an insight and analytics centre, building frameworks that combine manual QA with automated speech and language analysis. Own and develop the Quality Performance Scorecard (QPS), ensuring it drives measurable commercial and behavioural improvements. Establish a reporting and dashboarding suite that links quality, compliance, and performance metrics (e.g. conversion rate, refund rate, customer sentiment). Partner with Commercial and Product teams to translate QA insights into improvements in call strategy, queue design, and training. Build QA analyst capability in data interpretation, trend identification, and narrative building. Lead continuous improvement initiatives that directly enhance advisor performance, customer and client outcomes. Customer Services & Feedback Loop Lead the Customer Services function to deliver exceptional support, ensuring every interaction builds trust, retention, and commercial value. Implement proactive feedback loops between CS, Product, and Commercial teams to reduce disputes and improve client outcomes. Develop escalation, service recovery, and insight sharing processes that improve systemic quality rather than only resolving cases. Monitor and report on CSAT, first contact resolution, and response efficiency, using trends to drive upstream improvements. Requalification & Lead Optimisation Manage the Requalification team, ensuring leads are revalidated and optimised for commercial readiness. Partner with Commercial to ensure requalification targets align with revenue priorities. Provide insight into requalification trends and quality performance, surfacing opportunities for improved yield and audience targeting. Proactively own projects and deliver to drive continuous improvement and efficiencies Cross Functional Collaboration Partner with Speech Analytics and Data teams to surface and apply call and sentiment data across channels. Represent QA and Customer Experience in strategic forums, ensuring the voice of the customer shapes process and product design. Work closely with outsourced partners to ensure consistent standards, capability development, and cost efficiency. People Leadership & Development Lead and coach a multi disciplinary team, building capability across analytics, service, and quality performance. Foster a culture of curiosity, accountability, and feedback. Ensure all team members have clear goals, KPIs, and growth pathways. Skills & Experience Essential Proven experience in QA or Customer Experience leadership in a contact centre or customer engagement environment. Demonstrated ability to build or transform analytical frameworks, ideally within a speech analytics or customer insight context. Strong understanding of quality and performance metrics, including conversion, disputes, and customer satisfaction. Proficiency in using speech analytics, CRM and data visualisation tools (e.g. CallMiner, Looker, Salesforce etc). Exceptional communication and storytelling skills - able to turn data into clear actions. Experienced people leader with a track record of developing multi-functional teams. Strong stakeholder management across Commercial, Product, and Operations functions. Desirable Experience in integrating AI, speech analytics, or automated QA tools into business processes. Experience working with outsourced or offshore partners. Familiarity with compliance and data standards (GDPR, TCPA, FCA). Key Competencies Insight Led Leadership - Uses analytics and customer data to drive decisions and performance improvement. Commercial Acumen - Connects quality and service outcomes directly to revenue and efficiency. Operational Excellence - Builds scalable frameworks, systems, and feedback mechanisms. Coaching & Development - Elevates team capability through structured feedback and growth focus. Collaboration - Works cross functionally to align insights, operations, and strategic goals. Continuous Improvement - Always seeking smarter, more efficient, and higher quality delivery.
£30,000 - £35,000 per annum (depending on experience) + Car Allowance Salary at £30,000 - £35,000 per annum (depending on experience). + Car allowance At Zappie, we're not just a telecoms company; we're a rapidly growing scale-up revolutionising the communication landscape in the UK. Join us on this exciting journey where innovation, growth, and a vibrant work culture are at the heart of what we do. We are looking for motivated, like-minded people who excel in a target driven environment to join our team. As a Customer Success Manager, you will be responsible for managing relationships with clients and ensuring customer satisfaction. You will serve as the primary point of contact for customers, understanding their needs, coordinating solutions, and providing support. This role requires strong communication skills, being able to handle complaints effectively and have problem-solving ability. Key Responsibilities: Build and maintain strong relationships with our customers, understanding their business goals, needs, and challenges. Identifying opportunities for upselling, cross-selling, and expansion. Manage customer satisfaction through surveys, feedback, and regular interactions. Provide 1st line Support for customers seeking assistance with invoices, billing and technical issues. Making sure the customer understands the invoice and going through any queries they might have to better understand. Interacting with customers over the phone, email and other various channels. Maintain accurate records on the CRM system. Serve as the voice of the client, advocating for client needs, preferences, and feedback to drive service improvements. Meeting stakeholders face to face to go through an account. Logging tickets on internal CRM systems to resolve issues to make sure this goes to the correct department to deal with in a timely manner. Requirements: Proven experience in a Customer Success or Account Management role Strong interpersonal and communication skills, with the ability to build rapport with customers and stakeholders at all levels. Ability to identify opportunities for improvement and help drive customer satisfaction. Excellent problem-solving skills and a proactive, solution-oriented mindset. Strong organisational skills with the ability to manage multiple customer accounts simultaneously. A customer-centric attitude with a passion for helping others succeed. At Zappie, we believe in fostering a collaborative and fun working environment where our team can thrive. In addition to a competitive salary, we offer a range of benefits to our emloyees: Profit share bonuses for all staff £1,000 learning budget for development of your career Discounted broadband & SIM Plans £150 voucher for employee, salesperson and operations person of the month Your birthday off every year Excellent location with lots of great restaurants and bars nearby Outstanding career progression opportunities Charity and CSR programs Company incentives and events Apply today First Name Last Name Email Phone Please upload your CV If your form entry is being treated as spam, please send your CV and cover letter to , stating which job you are applying for in the title of the email. By submitting this form, I agree that I have read the Privacy Policy and confirm that Zappie store my personal details to be able to process my request.
Nov 18, 2025
Full time
£30,000 - £35,000 per annum (depending on experience) + Car Allowance Salary at £30,000 - £35,000 per annum (depending on experience). + Car allowance At Zappie, we're not just a telecoms company; we're a rapidly growing scale-up revolutionising the communication landscape in the UK. Join us on this exciting journey where innovation, growth, and a vibrant work culture are at the heart of what we do. We are looking for motivated, like-minded people who excel in a target driven environment to join our team. As a Customer Success Manager, you will be responsible for managing relationships with clients and ensuring customer satisfaction. You will serve as the primary point of contact for customers, understanding their needs, coordinating solutions, and providing support. This role requires strong communication skills, being able to handle complaints effectively and have problem-solving ability. Key Responsibilities: Build and maintain strong relationships with our customers, understanding their business goals, needs, and challenges. Identifying opportunities for upselling, cross-selling, and expansion. Manage customer satisfaction through surveys, feedback, and regular interactions. Provide 1st line Support for customers seeking assistance with invoices, billing and technical issues. Making sure the customer understands the invoice and going through any queries they might have to better understand. Interacting with customers over the phone, email and other various channels. Maintain accurate records on the CRM system. Serve as the voice of the client, advocating for client needs, preferences, and feedback to drive service improvements. Meeting stakeholders face to face to go through an account. Logging tickets on internal CRM systems to resolve issues to make sure this goes to the correct department to deal with in a timely manner. Requirements: Proven experience in a Customer Success or Account Management role Strong interpersonal and communication skills, with the ability to build rapport with customers and stakeholders at all levels. Ability to identify opportunities for improvement and help drive customer satisfaction. Excellent problem-solving skills and a proactive, solution-oriented mindset. Strong organisational skills with the ability to manage multiple customer accounts simultaneously. A customer-centric attitude with a passion for helping others succeed. At Zappie, we believe in fostering a collaborative and fun working environment where our team can thrive. In addition to a competitive salary, we offer a range of benefits to our emloyees: Profit share bonuses for all staff £1,000 learning budget for development of your career Discounted broadband & SIM Plans £150 voucher for employee, salesperson and operations person of the month Your birthday off every year Excellent location with lots of great restaurants and bars nearby Outstanding career progression opportunities Charity and CSR programs Company incentives and events Apply today First Name Last Name Email Phone Please upload your CV If your form entry is being treated as spam, please send your CV and cover letter to , stating which job you are applying for in the title of the email. By submitting this form, I agree that I have read the Privacy Policy and confirm that Zappie store my personal details to be able to process my request.
