Marketing Content & Engagement Manager Our client is looking for an experienced Marketing Content & Engagement Manager to drive the development of powerful, integrated content and supporter experiences that strengthen donor relationships and increase income. This is a rare opportunity for a strategic, creative content creator to take ownership of high-impact campaigns, shape audience engagement across channels, and play a defining role in how our client's life-saving work is shared with supporters around the world. Location: Kent, Oxford, or Bedfordshire Rewards: Salary of £40,000, plus a generous pension scheme, annual leave entitlement, and other great benefits and professional growth opportunities. Contract: Permanent, full-time The Role As a Marketing Content & Engagement Manager, you will be the inspirational spark that drives our client's fundraising content and show their audiences how they are delivering on their promises. This isn't any fly-by-night role, they're looking for an individual to bring additional creativity to their campaigns and shape donor journeys that build their fundraising and income generation efforts. You'll work across digital and print channels, shaping and delivering a strategy that brings together appeals, magazines, newsletters and digital products to drive engagement and action. Additionally, you will: - Own audience frameworks, contact plans and personalisation strategies - Embed a culture of experimentation and channel optimisation to strengthen engagement - Monitor and analyse engagement, journey and income performance metrics - Oversee campaign and journey activation, conversion and reactivation performance - Manage day-to-day delivery of staff, freelancers and agency partners - Ensure compliance with GDPR, PECR, fundraising regulations and ethical standards About You To join our client as their Marketing Content & Engagement Manager, you will need: - Significant experience leading content and/or donor engagement across print and digital within a fundraising or charity context - Proven success delivering integrated campaigns and supporter journeys that grow donor income (one-off, regular and monthly) - Practical experience with CRM and marketing automation, including segmentation and data-driven insight - Strong analytical skills and confidence working with dashboards, attribution and test-and-learn approaches - Strong knowledge of GDPR/PECR, fundraising regulations and ethical practice The Organisation Our client is a faith-based organisation that delivers practical support and religious awareness across the globe. The Benefits - Salary of £40,000 per annum - Annual leave entitlement of 22 days per year plus 8 paid public holidays per year - Non-contributory pension scheme (10% of salary); employees may make voluntary additional contributions - Death in service payment - Flexible working policy - Access to our client's Employee Assistance Programme This is the perfect platform to showcase your creativity, developing standout work that elevates your portfolio and demonstrates the full depth of your strategic and storytelling ability. And, perhaps most rewardingly, your contributions will directly support communities in some of the world's most remote places, giving you the rare satisfaction of seeing your ideas translate into real-world change. Other organisations may call this role Content & Campaigns Manager, Supporter Engagement Manager, Charity Communications Manager, Charity Campaigns Manager, Fundraising Campaigns Manager, Digital & Print Engagement Manager, or Donor Communications Manager. So, if you want to join our client as their Marketing Content & Engagement Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Mar 17, 2026
Full time
Marketing Content & Engagement Manager Our client is looking for an experienced Marketing Content & Engagement Manager to drive the development of powerful, integrated content and supporter experiences that strengthen donor relationships and increase income. This is a rare opportunity for a strategic, creative content creator to take ownership of high-impact campaigns, shape audience engagement across channels, and play a defining role in how our client's life-saving work is shared with supporters around the world. Location: Kent, Oxford, or Bedfordshire Rewards: Salary of £40,000, plus a generous pension scheme, annual leave entitlement, and other great benefits and professional growth opportunities. Contract: Permanent, full-time The Role As a Marketing Content & Engagement Manager, you will be the inspirational spark that drives our client's fundraising content and show their audiences how they are delivering on their promises. This isn't any fly-by-night role, they're looking for an individual to bring additional creativity to their campaigns and shape donor journeys that build their fundraising and income generation efforts. You'll work across digital and print channels, shaping and delivering a strategy that brings together appeals, magazines, newsletters and digital products to drive engagement and action. Additionally, you will: - Own audience frameworks, contact plans and personalisation strategies - Embed a culture of experimentation and channel optimisation to strengthen engagement - Monitor and analyse engagement, journey and income performance metrics - Oversee campaign and journey activation, conversion and reactivation performance - Manage day-to-day delivery of staff, freelancers and agency partners - Ensure compliance with GDPR, PECR, fundraising regulations and ethical standards About You To join our client as their Marketing Content & Engagement Manager, you will need: - Significant experience leading content and/or donor engagement across print and digital within a fundraising or charity context - Proven success delivering integrated campaigns and supporter journeys that grow donor income (one-off, regular and monthly) - Practical experience with CRM and marketing automation, including segmentation and data-driven insight - Strong analytical skills and confidence working with dashboards, attribution and test-and-learn approaches - Strong knowledge of GDPR/PECR, fundraising regulations and ethical practice The Organisation Our client is a faith-based organisation that delivers practical support and religious awareness across the globe. The Benefits - Salary of £40,000 per annum - Annual leave entitlement of 22 days per year plus 8 paid public holidays per year - Non-contributory pension scheme (10% of salary); employees may make voluntary additional contributions - Death in service payment - Flexible working policy - Access to our client's Employee Assistance Programme This is the perfect platform to showcase your creativity, developing standout work that elevates your portfolio and demonstrates the full depth of your strategic and storytelling ability. And, perhaps most rewardingly, your contributions will directly support communities in some of the world's most remote places, giving you the rare satisfaction of seeing your ideas translate into real-world change. Other organisations may call this role Content & Campaigns Manager, Supporter Engagement Manager, Charity Communications Manager, Charity Campaigns Manager, Fundraising Campaigns Manager, Digital & Print Engagement Manager, or Donor Communications Manager. So, if you want to join our client as their Marketing Content & Engagement Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Interim Marketing Manager 6 Months FTC £44-£46k pr + Benefits - Remote with some national travel to start ASAP Location: Remote (with some national travel to Central and Northern England Salary £44-46k + Benefits 6 months FTC until 30th of September Start: ASAP Interviews: Week commencing the 23rd of March We're expanding our national partnerships team and looking for an enthusiastic, creative, and data-driven Marketing Manager to help us inspire teachers and leaders across the country to join our programmes. If you're excited by meaningful work, love owning end-to-end campaigns, and have B2B and B2C Marketing Experience with excellent digital marketing skills, then please do apply. As our Interim Marketing Manager, you'll play a crucial role in driving national recruitment across all our programmes. You will: Lead the delivery of inspiring, effective recruitment marketing campaigns across digital, print, and in-person channels Work closely with our external digital agency to deliver high-performing digital activity Create marketing toolkits that empower regional staff and school partners Collaborate with programme teams to highlight programme USPs and ensure campaigns reflect real participant experiences. Champion and maintain brand voice, tone, and visual identity Support and coordinate events that drive programme recruitment Work alongside our Communications, PR & Policy, and Events teams to deliver a unified brand experience. Manage the marketing budget to ensure value for money and demonstrable impact This role offers real ownership, creativity, and the chance to make a national difference. The successful candidate will be able to demonstrate: - Experience delivering national recruitment campaigns Strong digital marketing capability, including social media, PPC, Google Ads Confidence in analysing data and using insights to optimise campaigns Experience with CRM and marketing automation Excellent communication, presentation and stakeholder management skills Ability to balance competing priorities and work cross-functionally Deep understanding of the education sector Commitment to equality, diversity and inclusion Experience with Microsoft Dynamics Experience in start-up or process-building environments Experience working remotely across distributed teams B2B and B2C marketing experience If this role is of interest, please apply ASAP with an up-to-date word version of your CV highlighting all your relevant experience. Please do get in contact for more information. Please do apply ASAP as will review and submit suitable candidates before the closing date. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 17, 2026
Full time
Interim Marketing Manager 6 Months FTC £44-£46k pr + Benefits - Remote with some national travel to start ASAP Location: Remote (with some national travel to Central and Northern England Salary £44-46k + Benefits 6 months FTC until 30th of September Start: ASAP Interviews: Week commencing the 23rd of March We're expanding our national partnerships team and looking for an enthusiastic, creative, and data-driven Marketing Manager to help us inspire teachers and leaders across the country to join our programmes. If you're excited by meaningful work, love owning end-to-end campaigns, and have B2B and B2C Marketing Experience with excellent digital marketing skills, then please do apply. As our Interim Marketing Manager, you'll play a crucial role in driving national recruitment across all our programmes. You will: Lead the delivery of inspiring, effective recruitment marketing campaigns across digital, print, and in-person channels Work closely with our external digital agency to deliver high-performing digital activity Create marketing toolkits that empower regional staff and school partners Collaborate with programme teams to highlight programme USPs and ensure campaigns reflect real participant experiences. Champion and maintain brand voice, tone, and visual identity Support and coordinate events that drive programme recruitment Work alongside our Communications, PR & Policy, and Events teams to deliver a unified brand experience. Manage the marketing budget to ensure value for money and demonstrable impact This role offers real ownership, creativity, and the chance to make a national difference. The successful candidate will be able to demonstrate: - Experience delivering national recruitment campaigns Strong digital marketing capability, including social media, PPC, Google Ads Confidence in analysing data and using insights to optimise campaigns Experience with CRM and marketing automation Excellent communication, presentation and stakeholder management skills Ability to balance competing priorities and work cross-functionally Deep understanding of the education sector Commitment to equality, diversity and inclusion Experience with Microsoft Dynamics Experience in start-up or process-building environments Experience working remotely across distributed teams B2B and B2C marketing experience If this role is of interest, please apply ASAP with an up-to-date word version of your CV highlighting all your relevant experience. Please do get in contact for more information. Please do apply ASAP as will review and submit suitable candidates before the closing date. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
CRM & Campaign Marketing Manager Location: Poole Hours: Full-time, Monday-Friday (8:00 am - 5:00 pm) Contract: Temp to Perm Holiday: 30 days (including bank holidays) Salary: PAYE £21.54 or UMBRELLA £28.11ph Join our team as a CRM & Campaign Marketing Manager and play a pivotal role in our B2B-focused team. This position offers the opportunity to drive business growth through effective marketing automation, campaign execution, and customer data management. You will be instrumental in scaling and refining our marketing strategies, ensuring our marketing engine operates at its best. Day-to-day of the role: Plan & Execute Campaigns: Deliver multi-channel CRM campaigns, automated email workflows, and nurture sequences to engage our audience effectively. Analyse Performance: Develop and maintain dashboards and reports that transform complex data sets into actionable insights. Manage Segmentation: Oversee lead scoring and enhance pipeline visibility to better align sales and marketing efforts. Collaborate: Work closely with internal teams to ensure CRM data integrity and connectivity. Optimise: Continuously improve campaign performance through A/B testing and other data-driven methods. Maintain Data Quality: Perform regular data cleansing and enrichment across multiple channels. Ensure Compliance: Strictly adhere to GDPR and other data protection regulations. Integrate Systems: Facilitate the integration of CRM systems like HubSpot to enhance functionality and user experience. Required Skills & Qualifications: Minimum 2 years' experience in email marketing or a related marketing role. Proficiency in marketing automation tools and techniques including workflows, A/B testing, and segmentation. Experience with HubSpot or similar platforms is highly preferred. Strong analytical skills and a keen attention to detail. Solid understanding of GDPR and data protection best practices. Desirable: Degree in marketing, communications, or a related field; experience in B2B marketing; ability to thrive in a fast-paced environment. Benefits: Modern open-plan office environment. Monthly profit share bonus scheme. Holiday buy-back scheme and free onsite parking. Access to LinkedIn Learning and free lunch every Friday. Unlimited snacks and casual Fridays. Cycle to Work scheme and birthday vouchers. Subsidised massage and eye care vouchers. Employee Assistance Programme and company social events. To apply for the CRM & Campaign Marketing Manager position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.
Mar 17, 2026
Seasonal
CRM & Campaign Marketing Manager Location: Poole Hours: Full-time, Monday-Friday (8:00 am - 5:00 pm) Contract: Temp to Perm Holiday: 30 days (including bank holidays) Salary: PAYE £21.54 or UMBRELLA £28.11ph Join our team as a CRM & Campaign Marketing Manager and play a pivotal role in our B2B-focused team. This position offers the opportunity to drive business growth through effective marketing automation, campaign execution, and customer data management. You will be instrumental in scaling and refining our marketing strategies, ensuring our marketing engine operates at its best. Day-to-day of the role: Plan & Execute Campaigns: Deliver multi-channel CRM campaigns, automated email workflows, and nurture sequences to engage our audience effectively. Analyse Performance: Develop and maintain dashboards and reports that transform complex data sets into actionable insights. Manage Segmentation: Oversee lead scoring and enhance pipeline visibility to better align sales and marketing efforts. Collaborate: Work closely with internal teams to ensure CRM data integrity and connectivity. Optimise: Continuously improve campaign performance through A/B testing and other data-driven methods. Maintain Data Quality: Perform regular data cleansing and enrichment across multiple channels. Ensure Compliance: Strictly adhere to GDPR and other data protection regulations. Integrate Systems: Facilitate the integration of CRM systems like HubSpot to enhance functionality and user experience. Required Skills & Qualifications: Minimum 2 years' experience in email marketing or a related marketing role. Proficiency in marketing automation tools and techniques including workflows, A/B testing, and segmentation. Experience with HubSpot or similar platforms is highly preferred. Strong analytical skills and a keen attention to detail. Solid understanding of GDPR and data protection best practices. Desirable: Degree in marketing, communications, or a related field; experience in B2B marketing; ability to thrive in a fast-paced environment. Benefits: Modern open-plan office environment. Monthly profit share bonus scheme. Holiday buy-back scheme and free onsite parking. Access to LinkedIn Learning and free lunch every Friday. Unlimited snacks and casual Fridays. Cycle to Work scheme and birthday vouchers. Subsidised massage and eye care vouchers. Employee Assistance Programme and company social events. To apply for the CRM & Campaign Marketing Manager position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.
FEDERATION OF BRITISH ARTISTS
City Of Westminster, London
FEDERATION OF BRITISH ARTISTS / MALL GALLERIES Job Description Job Title: Head of Venue Hire and Visitor Experience Hours of Work: Full time. Monday - Friday (sometimes involves evenings) Reports to: Chief Executive Location: Federation of British Artists, 17 Carlton House Terrace, London SW1Y 5BD Target Audiences: Gallery and event hirers, artists Background The Federation of British Artists (FBA) is the national centre for contemporary, figurative art, with administration offices and a large, contemporary gallery space located on The Mall in central London. A major visual arts charity, the FBA comprises of nine of the UK's leading art societies. The art societies are as follows: The Royal Society of British Artists The Royal Society of Portrait Painters The Royal Institute of Oil Painters The Royal Institute of Painters in Water Colours The Royal Society of Marine Artists The New English Art Club The Pastel Society The Society of Wildlife Artists The Hesketh Hubbard Life Drawing Class Vision: Leader in contemporary figurative art, led by artists, for all. Mission: Mall Galleries empowers artists through a busy programme of exhibitions and events, prizes and awards, with a focus on figurative art. Managed by the Federation of British Artists, a visual arts charity founded in 1961, Mall Galleries offers learning and engagement opportunities for everyone Exhibiting and selling figurative art, both in the galleries and online are at the centre of the FBA's activities. This is achieved by providing exhibition services, promoting the exhibitions and artists to as wide a public as possible, facilitating sales and hiring out the spacious galleries to external hirers. Inevitably the organisation has been affected financially by the COVID 19 pandemic. We need to rebuild our finances and reserves. We will do this by increasing sales of art, developing a new venue hire package for an international and national customer, attracting more Friends and donations and improving our systems. A new venue hire package was launched in early 2022. Approx 50% of the year is available for venue hire and the gallery is available for evening events throughout the year. This activity generates a vital income of between £500-600,000. Overview The post holder will be responsible for identifying and securing and then account management for venue hire clients or potential clients and nurturing existing clients. You will be part of the Sales and Marketing Department and work closely with the front of house and art services departments. Overall Purpose of the Role: Targeting and securing venue hire - continually monitor sales performance; identify gaps in the diary. Recognise and target new and suitable opportunities using proactive sales initiatives to generate new enquiries Work with the marketing team to plan and deliver marketing initiatives throughout the year and undertake proactive sales activities in line with this strategy Developing and engaging existing hirers with the aim of securing repeat business Primary account management for all venue hire - both exhibitions and events Working closely across the FBA to ensure successful outcomes Responsibilities: Targeting and Sales Create a strategy to attract venue hire Using the exhibition year create a strategy to attract evening event hire Target and approach prospects with effective digital communications, manage site visits and follow up communications Seek multi-year contracts wherever possible Proactively respond to enquiries Account Management and Delivery Account manage and be the primary point of contact for the client Manage the activities of the Venue Hire Coordinator and coordinate within the FBA team for a smooth and successful delivery of the chosen package especially working closely with the Art Services Manager and the gallery team to plan and manage exhibitions smoothly and the Head of Sales and Marketing Manage the relationship with suppliers and third parties - and review these at regular intervals Ensure all Health and Safety policies and Gallery regulations are complied with and provide all the necessary information to the client alongside the Art Services Manager Review and monitor with the client to improve for the future and create good relations with returning clients Ensure contracting and invoicing take place efficiently and in a timely manner Marketing: Editorial and design - create persuasive content, update the website and other digital platforms, work with designers to produce material Liaise and deliver with the digital marketing coordinator to produce targeted venue hire campaigns Administration: Be self-administering Use and develop the CRM for venue hire prospects and clients and produce analytical reports Update the CRM as necessary Project management: Knowledge of digital channels and what makes good digital content including demonstrable knowledge of editorial style and publishing processes in a digital environment Experience with digital analytics and reporting. Database experience with knowledge of segmentation and targeting Line Manage and Train the Visitor Experience Team: Recruit, train and manage front of house staff to provide excellent customer service. This will include, but not be limited to: Collaboration with colleagues to ensure robust recruitment and training programmes for Duty Officers staff (qualified to be in charge on site), in addition to visitor services training. Championing best practice in customer service, ensuring the visitor services team deliver an exemplary shopping and artwork sales experience to all our visitors. Work with colleagues on Fire & Evacuation and Health & Safety practices, including policy review, daily implementation e.g. training. Cultivate an ethos and practice of perpetual improvement in visitor experience through staff support and development.
Mar 16, 2026
Full time
FEDERATION OF BRITISH ARTISTS / MALL GALLERIES Job Description Job Title: Head of Venue Hire and Visitor Experience Hours of Work: Full time. Monday - Friday (sometimes involves evenings) Reports to: Chief Executive Location: Federation of British Artists, 17 Carlton House Terrace, London SW1Y 5BD Target Audiences: Gallery and event hirers, artists Background The Federation of British Artists (FBA) is the national centre for contemporary, figurative art, with administration offices and a large, contemporary gallery space located on The Mall in central London. A major visual arts charity, the FBA comprises of nine of the UK's leading art societies. The art societies are as follows: The Royal Society of British Artists The Royal Society of Portrait Painters The Royal Institute of Oil Painters The Royal Institute of Painters in Water Colours The Royal Society of Marine Artists The New English Art Club The Pastel Society The Society of Wildlife Artists The Hesketh Hubbard Life Drawing Class Vision: Leader in contemporary figurative art, led by artists, for all. Mission: Mall Galleries empowers artists through a busy programme of exhibitions and events, prizes and awards, with a focus on figurative art. Managed by the Federation of British Artists, a visual arts charity founded in 1961, Mall Galleries offers learning and engagement opportunities for everyone Exhibiting and selling figurative art, both in the galleries and online are at the centre of the FBA's activities. This is achieved by providing exhibition services, promoting the exhibitions and artists to as wide a public as possible, facilitating sales and hiring out the spacious galleries to external hirers. Inevitably the organisation has been affected financially by the COVID 19 pandemic. We need to rebuild our finances and reserves. We will do this by increasing sales of art, developing a new venue hire package for an international and national customer, attracting more Friends and donations and improving our systems. A new venue hire package was launched in early 2022. Approx 50% of the year is available for venue hire and the gallery is available for evening events throughout the year. This activity generates a vital income of between £500-600,000. Overview The post holder will be responsible for identifying and securing and then account management for venue hire clients or potential clients and nurturing existing clients. You will be part of the Sales and Marketing Department and work closely with the front of house and art services departments. Overall Purpose of the Role: Targeting and securing venue hire - continually monitor sales performance; identify gaps in the diary. Recognise and target new and suitable opportunities using proactive sales initiatives to generate new enquiries Work with the marketing team to plan and deliver marketing initiatives throughout the year and undertake proactive sales activities in line with this strategy Developing and engaging existing hirers with the aim of securing repeat business Primary account management for all venue hire - both exhibitions and events Working closely across the FBA to ensure successful outcomes Responsibilities: Targeting and Sales Create a strategy to attract venue hire Using the exhibition year create a strategy to attract evening event hire Target and approach prospects with effective digital communications, manage site visits and follow up communications Seek multi-year contracts wherever possible Proactively respond to enquiries Account Management and Delivery Account manage and be the primary point of contact for the client Manage the activities of the Venue Hire Coordinator and coordinate within the FBA team for a smooth and successful delivery of the chosen package especially working closely with the Art Services Manager and the gallery team to plan and manage exhibitions smoothly and the Head of Sales and Marketing Manage the relationship with suppliers and third parties - and review these at regular intervals Ensure all Health and Safety policies and Gallery regulations are complied with and provide all the necessary information to the client alongside the Art Services Manager Review and monitor with the client to improve for the future and create good relations with returning clients Ensure contracting and invoicing take place efficiently and in a timely manner Marketing: Editorial and design - create persuasive content, update the website and other digital platforms, work with designers to produce material Liaise and deliver with the digital marketing coordinator to produce targeted venue hire campaigns Administration: Be self-administering Use and develop the CRM for venue hire prospects and clients and produce analytical reports Update the CRM as necessary Project management: Knowledge of digital channels and what makes good digital content including demonstrable knowledge of editorial style and publishing processes in a digital environment Experience with digital analytics and reporting. Database experience with knowledge of segmentation and targeting Line Manage and Train the Visitor Experience Team: Recruit, train and manage front of house staff to provide excellent customer service. This will include, but not be limited to: Collaboration with colleagues to ensure robust recruitment and training programmes for Duty Officers staff (qualified to be in charge on site), in addition to visitor services training. Championing best practice in customer service, ensuring the visitor services team deliver an exemplary shopping and artwork sales experience to all our visitors. Work with colleagues on Fire & Evacuation and Health & Safety practices, including policy review, daily implementation e.g. training. Cultivate an ethos and practice of perpetual improvement in visitor experience through staff support and development.
OA are looking for a Showroom Manager to join our client s growing team We are looking for a driven and customer-focused Showroom Manager to deliver outstanding sales performance across the showroom and phone sales channels. You will take ownership of customer relationships from first enquiry through to sale, using proactive follow-up and expert product knowledge to exceed targets and ensure no opportunity is missed. You will be confident engaging customers face-to-face, over the phone, and via live video consultations, creating an experience that makes customers feel valued, understood, and confident in their investment. Location: Cheltenham Hours: 40 hours per week, Monday Sunday (rota basis) Salary: £30,000 + commission Showroom Manager Benefits: Competitive salary with uncapped commission 31 days annual leave (inclusive of bank holidays) Opportunity to take real ownership of your role Career development and regular performance reviews Supportive, family-owned business with strong values and heritage Showroom Manager Key Responsibilities Achieve and exceed sales targets across showroom and phone sales Deliver exceptional customer service through personalised, consultative selling Proactively manage and follow up sales leads across all channels Handle inbound and outbound sales calls professionally and effectively Maintain excellent product knowledge to guide customers confidently Ensure showroom standards are consistently high, including merchandising and presentation Maintain accurate CRM records and stock knowledge Act as a brand ambassador, representing luxury standards at all times Work collaboratively with colleagues to support team success Showroom Manager Skills and Experience Comfortable working independently and managing the showroom Proven ability to take ownership of sales and deliver exceptional customer experiences Strong verbal communication skills with the ability to build rapport quickly Confident selling both face-to-face and over the phone Target-driven, proactive, and persistent in following up opportunities Flexible and adaptable across different sales environments Passionate about quality, craftsmanship, and premium customer service A team player with a positive and supportive approach If you are interested in this position, please apply online with your CV. BARNPERM By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold the data you have provided. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
Mar 16, 2026
Full time
OA are looking for a Showroom Manager to join our client s growing team We are looking for a driven and customer-focused Showroom Manager to deliver outstanding sales performance across the showroom and phone sales channels. You will take ownership of customer relationships from first enquiry through to sale, using proactive follow-up and expert product knowledge to exceed targets and ensure no opportunity is missed. You will be confident engaging customers face-to-face, over the phone, and via live video consultations, creating an experience that makes customers feel valued, understood, and confident in their investment. Location: Cheltenham Hours: 40 hours per week, Monday Sunday (rota basis) Salary: £30,000 + commission Showroom Manager Benefits: Competitive salary with uncapped commission 31 days annual leave (inclusive of bank holidays) Opportunity to take real ownership of your role Career development and regular performance reviews Supportive, family-owned business with strong values and heritage Showroom Manager Key Responsibilities Achieve and exceed sales targets across showroom and phone sales Deliver exceptional customer service through personalised, consultative selling Proactively manage and follow up sales leads across all channels Handle inbound and outbound sales calls professionally and effectively Maintain excellent product knowledge to guide customers confidently Ensure showroom standards are consistently high, including merchandising and presentation Maintain accurate CRM records and stock knowledge Act as a brand ambassador, representing luxury standards at all times Work collaboratively with colleagues to support team success Showroom Manager Skills and Experience Comfortable working independently and managing the showroom Proven ability to take ownership of sales and deliver exceptional customer experiences Strong verbal communication skills with the ability to build rapport quickly Confident selling both face-to-face and over the phone Target-driven, proactive, and persistent in following up opportunities Flexible and adaptable across different sales environments Passionate about quality, craftsmanship, and premium customer service A team player with a positive and supportive approach If you are interested in this position, please apply online with your CV. BARNPERM By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold the data you have provided. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
Senior Employer Index Officer Application Deadline: 15 March 2026 Department: Partnerships & Income Development Employment Type: Fixed Term - Full Time Location: London, UK Reporting To: Business Development Manager Compensation: £29,900 / year Description Contract Type: Full-time, Fixed-Term for 6 months Salary Band: £29,900, plus £2,200 London weighting if applicable Location: Birmingham, Glasgow, London, Liverpool, Manchester or Newcastle Hours: 5 days per week; 9AM-5.30PM (flexible working hours available) Start date: 6th April 2026 or ASAP, as agreed with candidate The Opportunity As a key team member within our Partnerships and Income Development team, you will play a vital role in creating, developing and delivering the Social Mobility Foundation's Employer Programme and Social Mobility Employer Index - how we inform, influence and positively impact employer-led social mobility, and a source of income generation. Reporting to the Business Development Manager, you will deliver key components of the Social Mobility Employer Index (SMEI) - our annual benchmarking and assessment tool for how UK employers recruit, retain and develop talent from all socioeconomic backgrounds and build inclusive workplaces. Every year, around 150 organisations enter our SMEI. You'll be responsible for providing excellent customer service and stewardship to organisations entering the SMEI throughout the whole customer journey - from registering interest, to completing their entry and receiving their reports. You'll also be responsible for marking entries and creating individual feedback reports, which we share with each organisation. We're looking for someone who is organised, diligent and able to work independently to solve problems and can confidently communicate with external stakeholders. Combining a passion for delivering our mission with high attention to detail, efficiency and a process driven mindset, this is a unique chance to make a big impact on social mobility in the UK. 1. Delivery of the Social Mobility Employer Index Deliver the SMEI 2026, including but not limited to: marking entries, creating individual feedback reports for each entrant, creating sector reports for key industries, and gathering feedback to review and update the survey for 2027 Maintain accurate and up to date information and process documentation, including the mark scheme used to mark entries, and the process followed to create feedback reports Support with the ongoing development of the digital platform, employer resources and online content, ensuring it is updated in line with the survey and delivers a smooth user journey Support with the annual monitoring and evaluation of the SMEI and its impact on employer-led social mobility 2. Stakeholder management and customer service Provide excellent customer service and stewardship to organisations entering the SMEI throughout the whole customer journey, e.g. preparing and sending regular communications and updates to prospective and live entrants, answering questions received into the SMEI inbox and troubleshooting independently Prepare and deliver feedback calls and presentations for organisations, including Lunch & Learns on social mobility, introductory calls on the SMEI, presentations and webinars about the SMEI, and providing detailed feedback calls on entrants' performance in the SMEI Support with creating and developing assets and activities to market the SMEI and other products and services including webinars and social media assets Engage with external stakeholders, such as employers, policy experts and social mobility practitioners, to understand key issues and trends relevant to workplace social mobility 3. Quality standards Stay up to date with the latest research, evidence and on workplace and employer-led social mobility, communicating changes or updates with colleagues, as well as maintaining and updating the evidence base for the SMEI Support the annual evaluation of the SMEI and its impact on employer-led social mobility Support colleagues to prepare for meetings and events about workplace social mobility, by sharing insights, knowledge and information 4. Systems and processes Maintain accurate and up to date records, using SharePoint and our Salesforce CRM to support pipeline management, income tracking and partner records, namely for the SMEI Comply with internal policies such as data protection and our ethical fundraising policy, as well as external fundraising regulations and legal requirements 5. Team support and collaboration Collaborate across the team to ensure opportunities are aligned across all income streams Champion a collaborative and creative fundraising culture, building internal understanding, support and excitement in fundraising and partnership activities Participate in learning and development opportunities, developing skills and knowledge Carry out additional fundraising and administrative tasks as needed to support the team and charity Please see full job description attached for more details. Person Specification We need someone who will demonstrate our organisational skills-based competencies - as listed below. Leadership Communication Adaptability Professionalism Decision-making Technical knowledge, understanding and experience required: Strong interpersonal and communication skills Strong customer service skills and experience Confidence in public speaking and/or presenting to audiences, both internally with colleagues and externally with professionals Understanding of issues related to social mobility, diversity and inclusion, or workforce development Understanding of and/or experience in analysing and assessing information and preparing reports Experience of using Microsoft Office, including Excel Experience of using or understanding of using CRM software to support pipeline and partnership management e.g. Salesforce Ways of working: You will be expected to operate within our hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. The successful candidate will be based out of either our London or Manchester office, so should be within commuting distance of these locations. You will spend time collaborating with other teams and clients via email, telephone and other communications channels such as Teams or Zoom. Travel: Able to travel around the UK as necessary. Some travel will be required as part of this role to other offices and locations, as needed for events, work placements and meetings. Please see full job description attached for more details. Benefits 36/37 days (England & Wales and Scotland respectively - includes bank holidays) calculated on a pro rata basis with 3 of these days reserved for the annual end of year office closure. Cycle to Work Scheme 5% Salary sacrifice pension scheme with enhanced matching employer contributions Employee Assistance Programme available to staff and their family Flexible work options such as hybrid working, flexitime, part-time Regular staff team building and business planning "away days" How to Apply Interested candidates should apply by submitting to our application portal Pinpoint the following information by 23:59pm, on Sunday 15th March 2026: 1) Why would you like to work at the Social Mobility Foundation? (250 words max.) 2) What makes you a suitable candidate for this role, including specific examples from your experience and skills? (500 words max.) 3) The Social Mobility Employer Index involves marking detailed employer submissions and producing high-quality feedback reports. Describe a time when you had to assess complex written information against a set of criteria and produce clear, constructive feedback for an external audience. What was your approach, how did you ensure accuracy and fairness, and what was the outcome? (400 words max.) Please note that generic applications and CV's will not be considered. Ifyou have any questions about the role, please contact our HR team: Interviews: First round interviews will take place on week commencing 16th or 23rd March 2026, with slots throughout the working day. Interview candidates may be asked to complete online tests; this will be arranged after interview.
Mar 15, 2026
Full time
Senior Employer Index Officer Application Deadline: 15 March 2026 Department: Partnerships & Income Development Employment Type: Fixed Term - Full Time Location: London, UK Reporting To: Business Development Manager Compensation: £29,900 / year Description Contract Type: Full-time, Fixed-Term for 6 months Salary Band: £29,900, plus £2,200 London weighting if applicable Location: Birmingham, Glasgow, London, Liverpool, Manchester or Newcastle Hours: 5 days per week; 9AM-5.30PM (flexible working hours available) Start date: 6th April 2026 or ASAP, as agreed with candidate The Opportunity As a key team member within our Partnerships and Income Development team, you will play a vital role in creating, developing and delivering the Social Mobility Foundation's Employer Programme and Social Mobility Employer Index - how we inform, influence and positively impact employer-led social mobility, and a source of income generation. Reporting to the Business Development Manager, you will deliver key components of the Social Mobility Employer Index (SMEI) - our annual benchmarking and assessment tool for how UK employers recruit, retain and develop talent from all socioeconomic backgrounds and build inclusive workplaces. Every year, around 150 organisations enter our SMEI. You'll be responsible for providing excellent customer service and stewardship to organisations entering the SMEI throughout the whole customer journey - from registering interest, to completing their entry and receiving their reports. You'll also be responsible for marking entries and creating individual feedback reports, which we share with each organisation. We're looking for someone who is organised, diligent and able to work independently to solve problems and can confidently communicate with external stakeholders. Combining a passion for delivering our mission with high attention to detail, efficiency and a process driven mindset, this is a unique chance to make a big impact on social mobility in the UK. 1. Delivery of the Social Mobility Employer Index Deliver the SMEI 2026, including but not limited to: marking entries, creating individual feedback reports for each entrant, creating sector reports for key industries, and gathering feedback to review and update the survey for 2027 Maintain accurate and up to date information and process documentation, including the mark scheme used to mark entries, and the process followed to create feedback reports Support with the ongoing development of the digital platform, employer resources and online content, ensuring it is updated in line with the survey and delivers a smooth user journey Support with the annual monitoring and evaluation of the SMEI and its impact on employer-led social mobility 2. Stakeholder management and customer service Provide excellent customer service and stewardship to organisations entering the SMEI throughout the whole customer journey, e.g. preparing and sending regular communications and updates to prospective and live entrants, answering questions received into the SMEI inbox and troubleshooting independently Prepare and deliver feedback calls and presentations for organisations, including Lunch & Learns on social mobility, introductory calls on the SMEI, presentations and webinars about the SMEI, and providing detailed feedback calls on entrants' performance in the SMEI Support with creating and developing assets and activities to market the SMEI and other products and services including webinars and social media assets Engage with external stakeholders, such as employers, policy experts and social mobility practitioners, to understand key issues and trends relevant to workplace social mobility 3. Quality standards Stay up to date with the latest research, evidence and on workplace and employer-led social mobility, communicating changes or updates with colleagues, as well as maintaining and updating the evidence base for the SMEI Support the annual evaluation of the SMEI and its impact on employer-led social mobility Support colleagues to prepare for meetings and events about workplace social mobility, by sharing insights, knowledge and information 4. Systems and processes Maintain accurate and up to date records, using SharePoint and our Salesforce CRM to support pipeline management, income tracking and partner records, namely for the SMEI Comply with internal policies such as data protection and our ethical fundraising policy, as well as external fundraising regulations and legal requirements 5. Team support and collaboration Collaborate across the team to ensure opportunities are aligned across all income streams Champion a collaborative and creative fundraising culture, building internal understanding, support and excitement in fundraising and partnership activities Participate in learning and development opportunities, developing skills and knowledge Carry out additional fundraising and administrative tasks as needed to support the team and charity Please see full job description attached for more details. Person Specification We need someone who will demonstrate our organisational skills-based competencies - as listed below. Leadership Communication Adaptability Professionalism Decision-making Technical knowledge, understanding and experience required: Strong interpersonal and communication skills Strong customer service skills and experience Confidence in public speaking and/or presenting to audiences, both internally with colleagues and externally with professionals Understanding of issues related to social mobility, diversity and inclusion, or workforce development Understanding of and/or experience in analysing and assessing information and preparing reports Experience of using Microsoft Office, including Excel Experience of using or understanding of using CRM software to support pipeline and partnership management e.g. Salesforce Ways of working: You will be expected to operate within our hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. The successful candidate will be based out of either our London or Manchester office, so should be within commuting distance of these locations. You will spend time collaborating with other teams and clients via email, telephone and other communications channels such as Teams or Zoom. Travel: Able to travel around the UK as necessary. Some travel will be required as part of this role to other offices and locations, as needed for events, work placements and meetings. Please see full job description attached for more details. Benefits 36/37 days (England & Wales and Scotland respectively - includes bank holidays) calculated on a pro rata basis with 3 of these days reserved for the annual end of year office closure. Cycle to Work Scheme 5% Salary sacrifice pension scheme with enhanced matching employer contributions Employee Assistance Programme available to staff and their family Flexible work options such as hybrid working, flexitime, part-time Regular staff team building and business planning "away days" How to Apply Interested candidates should apply by submitting to our application portal Pinpoint the following information by 23:59pm, on Sunday 15th March 2026: 1) Why would you like to work at the Social Mobility Foundation? (250 words max.) 2) What makes you a suitable candidate for this role, including specific examples from your experience and skills? (500 words max.) 3) The Social Mobility Employer Index involves marking detailed employer submissions and producing high-quality feedback reports. Describe a time when you had to assess complex written information against a set of criteria and produce clear, constructive feedback for an external audience. What was your approach, how did you ensure accuracy and fairness, and what was the outcome? (400 words max.) Please note that generic applications and CV's will not be considered. Ifyou have any questions about the role, please contact our HR team: Interviews: First round interviews will take place on week commencing 16th or 23rd March 2026, with slots throughout the working day. Interview candidates may be asked to complete online tests; this will be arranged after interview.
Location: Home-based / Remote (UK) Salary: £40,000 per annum Hours: Full-time Closing Date: 17th March 2026 Job Purpose The Head of Marketing will lead and drive the implementation of BWL's new organisational strategy, translating strategic objectives into a clear, integrated marketing and communications plan that delivers measurable impact. The role will be responsible for strengthening the BWL brand, increasing visibility and engagement across performance, events and community programmes, and supporting commercial growth and membership expansion. Working closely with the senior leadership team and key stakeholders, the successful candidate will ensure all marketing activity aligns with priorities for the LA 2028 cycle. The role combines strategic oversight with hands on delivery, ensuring campaigns and communications are integrated, data driven, and performance focused. Key Responsibilities Line management of other Marketing team members. Managing any external marketing / digital agencies / contracts / contractors. Lead the development and delivery of a long term marketing and brand strategy aligned to BWL's organisational objectives. Identify and evaluate new business opportunities, markets, products, and revenue channels, translating insight into actionable commercial plans. Conduct market assessments and feasibility analysis, preparing summary papers and presenting recommendations to the Senior Leadership Team and Board (including the Commercial & Development Sub Committee where appropriate). Analyse consumer trends, competitor activity, and market intelligence to develop a robust consumer insight and segmentation strategy. Oversee and interrogate marketing and membership data systems to drive evidence based decision making and performance measurement. Lead product and service development, including pricing strategy, value proposition refinement, and continuous improvement of the BWL offering. Develop and execute launch and marketing plans for products, programmes, events and partnerships, ensuring consistent delivery of a consolidated BWL brand across B2C and B2B audiences. Lead customer profiling and segmentation to support targeted campaigns and strategic growth initiatives. Communicate clearly with internal stakeholders to ensure successful implementation and integration of new products, campaigns, and initiatives. Drive projects from concept to delivery, ensuring timelines, budgets, and performance outcomes are achieved. Provide marketing guidance and training to internal teams to enhance organisational capability. Build and maintain strong relationships with internal departments, commercial partners and external stakeholders. Champion best practice, consistency, and alignment across all marketing and communications activity. Provide monthly performance reports to the CEO and COO, including KPIs, campaign effectiveness and commercial impact. Undertake additional duties as required to support the strategic objectives of the organisation. Key Performance Indicators (Indicative) Membership growth and associated revenue increase. Digital engagement and audience reach growth. Commercial campaign performance and partner activation delivery. Event marketing impact and participation growth. Improved CRM and data capture performance. Person Specification Essential Experience & Knowledge Proven experience in a senior marketing role, ideally within sport, membership organisations, or a regulated publicly funded environment. Demonstrable track record of developing and implementing integrated marketing strategies that deliver measurable growth. Experience in brand development and management across B2C and B2B audiences. Strong commercial acumen, with experience identifying and developing new revenue opportunities, products or markets. Experience using data, insight and market research to inform decision making and strategy. Experience presenting strategic recommendations to senior leadership and/or Boards. Knowledge of digital marketing, content strategy, social media, CRM systems and performance analytics. Budget management experience. Skills & Competencies Strategic thinker with the ability to translate vision into delivery. Strong analytical capability, able to interrogate data and derive actionable insight. Excellent written and verbal communication skills. Confident stakeholder manager, able to influence at senior level. Organised and delivery focused, with strong project management capability. Commercially aware and opportunity driven. Collaborative leadership style, able to work across departments and build trust. Desirable Experience within an Olympic or Paralympic sport or a National Governing Body. Understanding of public funding frameworks (e.g. UK Sport / Sport England). Experience working within a membership based organisation. Interest in weightlifting, para powerlifting or strength based sport. Salary and Benefits The salary for this position is £40,000 per annum and is reviewed annually each April. The role is full time, although alternative working arrangements may be considered for exceptional candidates. The position is home based / remote (UK). Benefits include 26 days' annual leave (FTE), increasing with length of service, plus statutory bank holidays, a company pension scheme, an annual bonus scheme and access to an Employee Assistance Programme delivered by an independent third party provider. The role will require occasional weekend working to support competitions and events, for which time off in lieu (TOIL) will be provided. The closing date for applications is 20 March 2026, with interviews to be held virtually during the week commencing 29 March 2026. Commitment to Equality BWL is a recognised equal opportunities employer and welcomes applications from suitably qualified candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Application Please download and complete the application form available on our website at Careers at BWL - British Weight Lifting and submit it via email to by the closing date.
Mar 15, 2026
Full time
Location: Home-based / Remote (UK) Salary: £40,000 per annum Hours: Full-time Closing Date: 17th March 2026 Job Purpose The Head of Marketing will lead and drive the implementation of BWL's new organisational strategy, translating strategic objectives into a clear, integrated marketing and communications plan that delivers measurable impact. The role will be responsible for strengthening the BWL brand, increasing visibility and engagement across performance, events and community programmes, and supporting commercial growth and membership expansion. Working closely with the senior leadership team and key stakeholders, the successful candidate will ensure all marketing activity aligns with priorities for the LA 2028 cycle. The role combines strategic oversight with hands on delivery, ensuring campaigns and communications are integrated, data driven, and performance focused. Key Responsibilities Line management of other Marketing team members. Managing any external marketing / digital agencies / contracts / contractors. Lead the development and delivery of a long term marketing and brand strategy aligned to BWL's organisational objectives. Identify and evaluate new business opportunities, markets, products, and revenue channels, translating insight into actionable commercial plans. Conduct market assessments and feasibility analysis, preparing summary papers and presenting recommendations to the Senior Leadership Team and Board (including the Commercial & Development Sub Committee where appropriate). Analyse consumer trends, competitor activity, and market intelligence to develop a robust consumer insight and segmentation strategy. Oversee and interrogate marketing and membership data systems to drive evidence based decision making and performance measurement. Lead product and service development, including pricing strategy, value proposition refinement, and continuous improvement of the BWL offering. Develop and execute launch and marketing plans for products, programmes, events and partnerships, ensuring consistent delivery of a consolidated BWL brand across B2C and B2B audiences. Lead customer profiling and segmentation to support targeted campaigns and strategic growth initiatives. Communicate clearly with internal stakeholders to ensure successful implementation and integration of new products, campaigns, and initiatives. Drive projects from concept to delivery, ensuring timelines, budgets, and performance outcomes are achieved. Provide marketing guidance and training to internal teams to enhance organisational capability. Build and maintain strong relationships with internal departments, commercial partners and external stakeholders. Champion best practice, consistency, and alignment across all marketing and communications activity. Provide monthly performance reports to the CEO and COO, including KPIs, campaign effectiveness and commercial impact. Undertake additional duties as required to support the strategic objectives of the organisation. Key Performance Indicators (Indicative) Membership growth and associated revenue increase. Digital engagement and audience reach growth. Commercial campaign performance and partner activation delivery. Event marketing impact and participation growth. Improved CRM and data capture performance. Person Specification Essential Experience & Knowledge Proven experience in a senior marketing role, ideally within sport, membership organisations, or a regulated publicly funded environment. Demonstrable track record of developing and implementing integrated marketing strategies that deliver measurable growth. Experience in brand development and management across B2C and B2B audiences. Strong commercial acumen, with experience identifying and developing new revenue opportunities, products or markets. Experience using data, insight and market research to inform decision making and strategy. Experience presenting strategic recommendations to senior leadership and/or Boards. Knowledge of digital marketing, content strategy, social media, CRM systems and performance analytics. Budget management experience. Skills & Competencies Strategic thinker with the ability to translate vision into delivery. Strong analytical capability, able to interrogate data and derive actionable insight. Excellent written and verbal communication skills. Confident stakeholder manager, able to influence at senior level. Organised and delivery focused, with strong project management capability. Commercially aware and opportunity driven. Collaborative leadership style, able to work across departments and build trust. Desirable Experience within an Olympic or Paralympic sport or a National Governing Body. Understanding of public funding frameworks (e.g. UK Sport / Sport England). Experience working within a membership based organisation. Interest in weightlifting, para powerlifting or strength based sport. Salary and Benefits The salary for this position is £40,000 per annum and is reviewed annually each April. The role is full time, although alternative working arrangements may be considered for exceptional candidates. The position is home based / remote (UK). Benefits include 26 days' annual leave (FTE), increasing with length of service, plus statutory bank holidays, a company pension scheme, an annual bonus scheme and access to an Employee Assistance Programme delivered by an independent third party provider. The role will require occasional weekend working to support competitions and events, for which time off in lieu (TOIL) will be provided. The closing date for applications is 20 March 2026, with interviews to be held virtually during the week commencing 29 March 2026. Commitment to Equality BWL is a recognised equal opportunities employer and welcomes applications from suitably qualified candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Application Please download and complete the application form available on our website at Careers at BWL - British Weight Lifting and submit it via email to by the closing date.
Putting the 'i' into British Innovation. Putting the 'i' into Inventing the Future. Putting the 'i' into Inspiring Change. myenergi is a growing global clean tech manufacturer dedicated to removing the barriers to a greener future. Known for our award winning zappi EV charger and our intelligent home energy management ecosystem, we empower customers to control, store, and optimise their self generated energy. With an expanding international presence and ambitious plans for continued global growth, we're shaping the future of smart, flexible homes, leading innovation in solar, EV, and battery technology to create a cleaner, more sustainable future for all. ️Role Summary: This role ensures our customers receive exceptional support across all channels, while driving continuous improvement, operational efficiency, and a consistently high quality experience. The ideal candidate is a people focused leader with strong service desk expertise and a passion for delivering outstanding customer outcomes. ️Key Responsibilities: Lead, coach, and develop the Customer Service and Technical Support teams. Create a positive, high performance culture focused on customer satisfaction and first time resolution. Manage team scheduling, workload distribution, and resource planning to ensure consistent coverage. Conduct PDR's across the teams and support ongoing training and development. Oversee day to day customer operations across phone, email, live chat, and ticketing systems. Ensure SLAs, KPIs, and quality standards are met and continuously improved. Monitor ticket queues, response times, and escalation processes to maintain service excellence. Work closely with the team to ensure complex issues are resolved efficiently. Oversee the effective use of service desk tools, CRM systems, and live chat platforms. Produce regular reports on team performance, and operational metrics. Collaborate with the wider team to ensure accurate documentation, troubleshooting guides, and internal knowledge resources are maintained. Support new product launches by preparing the team with training, documentation, and readiness plans. Collaborate, and work closely with other departments across the business, such as the Sales and Engineering departments to ensure seamless support Act as an escalation point for complex or sensitive customer cases, providing guidance and ensuring satisfactory resolution. ️Required Qualifications and Experience: Proven experience of managing a full-service desk which includes customer and/or technical support teams, ideally within a fast paced or tech driven environment. Strong technical understanding or previous experience within a tech, energy, or consumer electronics environment Strong leadership skills with the ability to motivate, coach, and develop teams. Ability to manage performance and drive results without compromising team wellbeing or customer experience. Excellent communication, problem solving, and decision making skills.Comfortable handling escalations and guiding other team members through complex technical issues. Experience working with ticketing systems, CRM tools, and live chat platforms. Ability to analyse data and identify trends to produce clear performance reports to senior stakeholders within myenergi. Demonstrated ability to manage change, work cross functionally, and contribute to continuous improvement. Our Core Values: Positivity & Pride Open & Honest Communication Teamwork & Kindness Empowerment & Responsibility At myenergi, our culture is shaped by the values we live every day. They guide how we work, how we treat each other, and how we deliver on our mission to create a greener, more sustainable future. What myenergi Offers You ️ Free on site EV charging Private Medical Insurance Cycle to Work Scheme 25 days' holiday (increasing with service) + Bank Holidays Mental Health First Aiders across the business Career development and ongoing support Employee empowerment and autonomy ️ Free on site parking A positive, purpose driven working environment EV salary sacrifice scheme Birthday leave - because everyone deserves a day off for their birthday ️ Life Assurance - death in service Long service awards Enhanced maternity and paternity pay Life Celebrations - vouchers for birth and marriage Employee Assistance Programme - a free, 24/7 UK based counselling helpline myenergi is committed to being an equal opportunity, diverse and inclusive employer. We want a supportive and inclusive environment where our colleagues can reach their full potential without prejudice and discrimination. We are committed to a culture where respect and understanding is fostered, and the diversity of people's backgrounds and circumstances will be positively valued.
Mar 13, 2026
Full time
Putting the 'i' into British Innovation. Putting the 'i' into Inventing the Future. Putting the 'i' into Inspiring Change. myenergi is a growing global clean tech manufacturer dedicated to removing the barriers to a greener future. Known for our award winning zappi EV charger and our intelligent home energy management ecosystem, we empower customers to control, store, and optimise their self generated energy. With an expanding international presence and ambitious plans for continued global growth, we're shaping the future of smart, flexible homes, leading innovation in solar, EV, and battery technology to create a cleaner, more sustainable future for all. ️Role Summary: This role ensures our customers receive exceptional support across all channels, while driving continuous improvement, operational efficiency, and a consistently high quality experience. The ideal candidate is a people focused leader with strong service desk expertise and a passion for delivering outstanding customer outcomes. ️Key Responsibilities: Lead, coach, and develop the Customer Service and Technical Support teams. Create a positive, high performance culture focused on customer satisfaction and first time resolution. Manage team scheduling, workload distribution, and resource planning to ensure consistent coverage. Conduct PDR's across the teams and support ongoing training and development. Oversee day to day customer operations across phone, email, live chat, and ticketing systems. Ensure SLAs, KPIs, and quality standards are met and continuously improved. Monitor ticket queues, response times, and escalation processes to maintain service excellence. Work closely with the team to ensure complex issues are resolved efficiently. Oversee the effective use of service desk tools, CRM systems, and live chat platforms. Produce regular reports on team performance, and operational metrics. Collaborate with the wider team to ensure accurate documentation, troubleshooting guides, and internal knowledge resources are maintained. Support new product launches by preparing the team with training, documentation, and readiness plans. Collaborate, and work closely with other departments across the business, such as the Sales and Engineering departments to ensure seamless support Act as an escalation point for complex or sensitive customer cases, providing guidance and ensuring satisfactory resolution. ️Required Qualifications and Experience: Proven experience of managing a full-service desk which includes customer and/or technical support teams, ideally within a fast paced or tech driven environment. Strong technical understanding or previous experience within a tech, energy, or consumer electronics environment Strong leadership skills with the ability to motivate, coach, and develop teams. Ability to manage performance and drive results without compromising team wellbeing or customer experience. Excellent communication, problem solving, and decision making skills.Comfortable handling escalations and guiding other team members through complex technical issues. Experience working with ticketing systems, CRM tools, and live chat platforms. Ability to analyse data and identify trends to produce clear performance reports to senior stakeholders within myenergi. Demonstrated ability to manage change, work cross functionally, and contribute to continuous improvement. Our Core Values: Positivity & Pride Open & Honest Communication Teamwork & Kindness Empowerment & Responsibility At myenergi, our culture is shaped by the values we live every day. They guide how we work, how we treat each other, and how we deliver on our mission to create a greener, more sustainable future. What myenergi Offers You ️ Free on site EV charging Private Medical Insurance Cycle to Work Scheme 25 days' holiday (increasing with service) + Bank Holidays Mental Health First Aiders across the business Career development and ongoing support Employee empowerment and autonomy ️ Free on site parking A positive, purpose driven working environment EV salary sacrifice scheme Birthday leave - because everyone deserves a day off for their birthday ️ Life Assurance - death in service Long service awards Enhanced maternity and paternity pay Life Celebrations - vouchers for birth and marriage Employee Assistance Programme - a free, 24/7 UK based counselling helpline myenergi is committed to being an equal opportunity, diverse and inclusive employer. We want a supportive and inclusive environment where our colleagues can reach their full potential without prejudice and discrimination. We are committed to a culture where respect and understanding is fostered, and the diversity of people's backgrounds and circumstances will be positively valued.
Location: Hybrid with London base location Salary: £48,987 to £61,234 per annum (in exceptional circumstances we would consider a salary of up to 10% above the top of the advertised range) Hours: 36 hours per week - flexible options considered Contract Type: Permanent This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 We're looking for a Digital Campaigns Manager to plan and deliver integrated digital campaigns across all channels, including web, email, paid and owned media. With proven hands-on experience of delivering results through multi-channel digital marketing campaigns, you'll ensure Clarion's services and offers reach key audiences by aligning activity across online and offline channels. Your ability to apply creativity to campaign messaging and visuals while maintaining brand alignment is vital! You'll ensure campaigns are compelling, consistent, and accessible. Strong analytical and reporting skills, with experience using CRM systems such as Dynamics 365 and analytics platforms are essential. You'll have a strong knowledge of GDPR and data protection in marketing and significant experience working collaboratively across teams to deliver integrated campaigns with consistent messaging. You'll work closely with the full marketing team, coordinating campaigns and using insights to refine delivery, and must be able to develop and manage campaign calendars aligned to sales and service objectives. This is a broad role that covers Clarion and Latimer and campaign performance reporting will be central, driving evidence-based decisions that support both housing and Latimer objectives. If you have experience of managing and developing team members, and have excellent communication and stakeholder management skills, then we want to hear from you now. With hybrid working and flexible working arrangements this could be the opportunity you've been looking for! Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Monday 23rd March 2026 at midnight . This is a hybrid role with a base location at our offices in London. Candidates will be expected to work from the office at least 3 days per week. Occasional travel may be required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close early without notice.
Mar 13, 2026
Full time
Location: Hybrid with London base location Salary: £48,987 to £61,234 per annum (in exceptional circumstances we would consider a salary of up to 10% above the top of the advertised range) Hours: 36 hours per week - flexible options considered Contract Type: Permanent This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 We're looking for a Digital Campaigns Manager to plan and deliver integrated digital campaigns across all channels, including web, email, paid and owned media. With proven hands-on experience of delivering results through multi-channel digital marketing campaigns, you'll ensure Clarion's services and offers reach key audiences by aligning activity across online and offline channels. Your ability to apply creativity to campaign messaging and visuals while maintaining brand alignment is vital! You'll ensure campaigns are compelling, consistent, and accessible. Strong analytical and reporting skills, with experience using CRM systems such as Dynamics 365 and analytics platforms are essential. You'll have a strong knowledge of GDPR and data protection in marketing and significant experience working collaboratively across teams to deliver integrated campaigns with consistent messaging. You'll work closely with the full marketing team, coordinating campaigns and using insights to refine delivery, and must be able to develop and manage campaign calendars aligned to sales and service objectives. This is a broad role that covers Clarion and Latimer and campaign performance reporting will be central, driving evidence-based decisions that support both housing and Latimer objectives. If you have experience of managing and developing team members, and have excellent communication and stakeholder management skills, then we want to hear from you now. With hybrid working and flexible working arrangements this could be the opportunity you've been looking for! Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Monday 23rd March 2026 at midnight . This is a hybrid role with a base location at our offices in London. Candidates will be expected to work from the office at least 3 days per week. Occasional travel may be required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close early without notice.
A leading Home Fragrance manufacturing are seeking an experience Business Development to identify, engage, qualify new business prospects and grow our national market presence. This role is ideal for a motivated individual who enjoys researching potential opportunities, initiating contact, and building strong prospect pipelines. This is a fantastic opportunity for anyone looking for Sales Executive, Sales Development Representative, Business Development Executive You will play a key role in supporting the sales function by generating high-quality, qualified leads and ensuring a consistent flow of new opportunities into the business. You will need a strong understanding of consumer goods (FMCG) in the UK market, typically including a mix of: Executive to join the team independent retail / premium retail wholesale / distributors / buying groups e-commerce / omnichannel The role: Represent and market the brand to create a strong and lasting first impression Identify new business opportunities and secure high-quality appointments Research and generate new leads through LinkedIn, industry databases, online research, trade events, and exhibitions Proactively engage prospects via phone, email, social media, and face-to-face outreach Qualify leads against agreed criteria (budget, authority, need, timeline, and strategic fit) Maintain accurate and up-to-date records of outreach activity and lead status Build, manage, and continuously develop a structured prospect pipeline Follow up consistently to nurture early-stage opportunities Provide detailed handovers to Account Managers once opportunities convert Collaborate closely with Account Managers to support ongoing account growth Meet and exceed monthly lead generation and qualification targets Key Performance Indicators (KPIs) Number of qualified leads generated per month Number of appointments booked Conversion rate from outreach to qualified lead Revenue contribution from sourced leads The person: Previous experience in lead generation, Sales Executive, Sales Development Representative Business Development Executive, telesales, or a similar role preferred Strong communication skills (written and verbal) Confident and professional telephone manner Highly self-motivated and target-driven Strong research and prospecting skills Comfortable managing CRM systems Resilient and positive attitude toward outbound outreach Hunger to get leads converted Car owner with clean full UK driving license By submitting your CV, you are agreeing to the Terms and Conditions as stated on our website and consenting to us processing your personal details in relation to current/future job opportunities. The information that you have submitted to us will be used in order to consider your suitability for the role you have applied for. A copy of our Privacy Policy can also be viewed on our website which explains how we gather, protect and manage any personal data that you share with us Please be aware the duties listed above are an interpretation of the role and do not form any part of your employment contract. Please ask the interviewer any questions about the role that you wish to clarify. Tagged Resources Limited acts as an employment agency. We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role, please look at our website or follow us on social networking sites. All are updated daily.
Mar 13, 2026
Full time
A leading Home Fragrance manufacturing are seeking an experience Business Development to identify, engage, qualify new business prospects and grow our national market presence. This role is ideal for a motivated individual who enjoys researching potential opportunities, initiating contact, and building strong prospect pipelines. This is a fantastic opportunity for anyone looking for Sales Executive, Sales Development Representative, Business Development Executive You will play a key role in supporting the sales function by generating high-quality, qualified leads and ensuring a consistent flow of new opportunities into the business. You will need a strong understanding of consumer goods (FMCG) in the UK market, typically including a mix of: Executive to join the team independent retail / premium retail wholesale / distributors / buying groups e-commerce / omnichannel The role: Represent and market the brand to create a strong and lasting first impression Identify new business opportunities and secure high-quality appointments Research and generate new leads through LinkedIn, industry databases, online research, trade events, and exhibitions Proactively engage prospects via phone, email, social media, and face-to-face outreach Qualify leads against agreed criteria (budget, authority, need, timeline, and strategic fit) Maintain accurate and up-to-date records of outreach activity and lead status Build, manage, and continuously develop a structured prospect pipeline Follow up consistently to nurture early-stage opportunities Provide detailed handovers to Account Managers once opportunities convert Collaborate closely with Account Managers to support ongoing account growth Meet and exceed monthly lead generation and qualification targets Key Performance Indicators (KPIs) Number of qualified leads generated per month Number of appointments booked Conversion rate from outreach to qualified lead Revenue contribution from sourced leads The person: Previous experience in lead generation, Sales Executive, Sales Development Representative Business Development Executive, telesales, or a similar role preferred Strong communication skills (written and verbal) Confident and professional telephone manner Highly self-motivated and target-driven Strong research and prospecting skills Comfortable managing CRM systems Resilient and positive attitude toward outbound outreach Hunger to get leads converted Car owner with clean full UK driving license By submitting your CV, you are agreeing to the Terms and Conditions as stated on our website and consenting to us processing your personal details in relation to current/future job opportunities. The information that you have submitted to us will be used in order to consider your suitability for the role you have applied for. A copy of our Privacy Policy can also be viewed on our website which explains how we gather, protect and manage any personal data that you share with us Please be aware the duties listed above are an interpretation of the role and do not form any part of your employment contract. Please ask the interviewer any questions about the role that you wish to clarify. Tagged Resources Limited acts as an employment agency. We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role, please look at our website or follow us on social networking sites. All are updated daily.
About Us Murray McIntosh is a specialist recruitment consultancy with over a decade of success operating in high-impact, high-profile markets. With a consultative approach, we work with influential organisations, from innovative start-ups through to established brands. We are entering a significant evolution phase- demand for our services is growing, our offering is expanding, and marketing needs to move beyond activity and output into a more strategic, performance-led growth engine. The Growth Marketing Manager will play a pivotal role in accelerating this evolution-expanding our reach, strengthening our market positioning, and driving scalable, measurable pipeline generation. Role Summary You will take ownership of our growth marketing approach, combining strategic thinking with hands-on execution. The focus is on commercial impact, not just channels, with marketing activity clearly linked to revenue pipeline, positioning and long-term brand strength. A key part of the role is acting as a commercial partner to the business. You will work closely with senior leadership and alongside the sales team to develop a deep understanding of our markets, our solutions and how clients engage with us; ensuring our messaging supports priority sectors, service lines and audiences. You will shape and oversee multi-channel initiatives designed to increase reach, improve positioning and drive qualified opportunities. You will bring structure and clarity to performance measurement, helping the business understand what is working, what is not, and where to optimise. Website performance, conversion, automation and nurture journeys all sit within your remit, though you will not be expected to personally execute every element. Key Responsibilities Develop full?funnel strategies to increase website traffic, conversions, and qualified lead flow. Plan, execute, and optimise growth campaigns across paid and organic channels to drive measurable lead generation and pipeline contribution. Align content output with commercial priorities (verticals, personas, and funnels) through content including blogs, social content, case studies, and sales enablement materials. Measure and report performance against ROI and KPI goals. Identify trends and optimise spend, channel mix, and conversion points based on insights. Manage ongoing website improvements across usability, design, content and conversion rate optimisation. Work closely with the sales team to align campaigns with market intel and revenue priorities. Manage external partners, suppliers, and agencies to deliver on key initiatives. Support ad?hoc design needs including updating sales collateral and presentation decks. Ideal Candidate Profile This role will suit someone with a broad, senior marketing background, ideally gained in a B2B, advisory-led environment. You are comfortable thinking strategically, advising leadership and shaping direction, but you also understand the mechanics of modern growth marketing well enough to make informed decisions. You care about outcomes and enjoy bringing focus and coherence to marketing activity. Experience & Skills A rounded marketing background with hands-on digital and growth marketing experience. Proven success in lead generation and sales-aligned marketing environments. Experience with marketing automation and CRM platforms. Excellent written communication and the ability to produce engaging content. Traits & Characteristics Commercially minded: understands the link between marketing activity and revenue outcomes. Experimental: embraces testing, iteration, and continuous improvement. Strategic yet hands?on: capable of delivering the work while shaping the future roadmap. Adaptive: enjoys contributing in a high?growth, changing environment. Working Environment & Culture The Murray McIntosh office is based in Goring-on Thames, a beautiful setting on the Oxfordshire and Berkshire border- a 15-minute train journey from Reading or Didcot. We value diversity, collaboration, creativity, and a positive working culture. Company celebrations include quarterly team days out and bi-annual events. This can be a full or part time position.
Mar 13, 2026
Full time
About Us Murray McIntosh is a specialist recruitment consultancy with over a decade of success operating in high-impact, high-profile markets. With a consultative approach, we work with influential organisations, from innovative start-ups through to established brands. We are entering a significant evolution phase- demand for our services is growing, our offering is expanding, and marketing needs to move beyond activity and output into a more strategic, performance-led growth engine. The Growth Marketing Manager will play a pivotal role in accelerating this evolution-expanding our reach, strengthening our market positioning, and driving scalable, measurable pipeline generation. Role Summary You will take ownership of our growth marketing approach, combining strategic thinking with hands-on execution. The focus is on commercial impact, not just channels, with marketing activity clearly linked to revenue pipeline, positioning and long-term brand strength. A key part of the role is acting as a commercial partner to the business. You will work closely with senior leadership and alongside the sales team to develop a deep understanding of our markets, our solutions and how clients engage with us; ensuring our messaging supports priority sectors, service lines and audiences. You will shape and oversee multi-channel initiatives designed to increase reach, improve positioning and drive qualified opportunities. You will bring structure and clarity to performance measurement, helping the business understand what is working, what is not, and where to optimise. Website performance, conversion, automation and nurture journeys all sit within your remit, though you will not be expected to personally execute every element. Key Responsibilities Develop full?funnel strategies to increase website traffic, conversions, and qualified lead flow. Plan, execute, and optimise growth campaigns across paid and organic channels to drive measurable lead generation and pipeline contribution. Align content output with commercial priorities (verticals, personas, and funnels) through content including blogs, social content, case studies, and sales enablement materials. Measure and report performance against ROI and KPI goals. Identify trends and optimise spend, channel mix, and conversion points based on insights. Manage ongoing website improvements across usability, design, content and conversion rate optimisation. Work closely with the sales team to align campaigns with market intel and revenue priorities. Manage external partners, suppliers, and agencies to deliver on key initiatives. Support ad?hoc design needs including updating sales collateral and presentation decks. Ideal Candidate Profile This role will suit someone with a broad, senior marketing background, ideally gained in a B2B, advisory-led environment. You are comfortable thinking strategically, advising leadership and shaping direction, but you also understand the mechanics of modern growth marketing well enough to make informed decisions. You care about outcomes and enjoy bringing focus and coherence to marketing activity. Experience & Skills A rounded marketing background with hands-on digital and growth marketing experience. Proven success in lead generation and sales-aligned marketing environments. Experience with marketing automation and CRM platforms. Excellent written communication and the ability to produce engaging content. Traits & Characteristics Commercially minded: understands the link between marketing activity and revenue outcomes. Experimental: embraces testing, iteration, and continuous improvement. Strategic yet hands?on: capable of delivering the work while shaping the future roadmap. Adaptive: enjoys contributing in a high?growth, changing environment. Working Environment & Culture The Murray McIntosh office is based in Goring-on Thames, a beautiful setting on the Oxfordshire and Berkshire border- a 15-minute train journey from Reading or Didcot. We value diversity, collaboration, creativity, and a positive working culture. Company celebrations include quarterly team days out and bi-annual events. This can be a full or part time position.
CUSTOMER SUCCESS MANAGER As a Customer Success Manager (CSM) you will be responsible for owning the relationship and driving the value for our largest customers - by size and value. You will own our most strategic customer relationships and help them reduce human cyber risk. You will advise our customers on how to maximise value from their current plan and usage, and identify opportunities to expand their use of the platform. You'll have executive level contacts and be flexible and adaptable to rapidly changing situations. You'll be extremely results driven, customer focused, technologically savvy, and innovative at building internal relationships and external partnerships to rally the market with passion! We're looking for a CSM who has experience working with global logos throughout their customer lifecycle - from adoption to renewal and expansion. We need an experienced customer success advocate who can take the lead with customers, because this space and disruption is new to most! Ideally a successful track record working with and growing existing customers. You will be the orchestrator to make stuff happen for customers and for your team at the start of the company's Customer Success journey. THE TYPE OF PERSON WE'RE AFTER You'll quickly get up to speed with our brand and product knowledge, and work with the team to onboard, drive value, and identify growth within our existing customer base. You'll be a key team member, responsible for helping us exceed our adoption and revenue goals at CybSafe by being hungry to hit your quarterly targets. As a member of the Customer Success Team and reporting to the Head of Customer Success, you are a trusted pair of hands both internally and with customers. A key part of your job is to think strategically about customer health to ensure we are surpassing customer expectations and wow them with value and ROI metrics. You are analytical and are able to forecast your customer portfolio's performance using reporting tools such as a CRM. You are someone who gets excited to lead new CybSafe initiatives to help the team and company scale through automation and AI. You're adept at building structure from the ground up, identifying inefficiencies, and implementing scalable solutions. You thrive in fast paced environments where adaptability and resourcefulness are key to success. You have experience collaborating with distributors and resellers, understanding the dynamics of a channel first organization. You're meticulous about CRM hygiene, ensuring all customer interactions and data are accurately and consistently updated. RESPONSIBILITIES & ACCOUNTABILITIES Develop and nurture relationships within a defined customer base, typically strategic accounts (+2M total ARR). Demonstrate value to key stakeholders within your customer base throughout the life cycle of the customer relationship. Exceed quarterly renewal and expansion targets by driving customer success within your customer base. Generate short term KPI results whilst maintaining a long term perspective to improve overall account expansion and retention. Work with the Head of Customer Success to prioritise projects and apply appropriate resources to the Customer Success team and initiatives. Be a customer advocate within CybSafe ensuring we take the message and vision of CybSafe to customers with accuracy and confidence. Partner with the product, engineering, partnerships, customer support, sales and marketing teams to ensure high satisfaction within your accounts. Ensure commercial forecasts are accurate (via CRM) and that critical concerns are escalated proactively and professionally - for example flagging churn risk customers in a timely and professional manner. SKILLS & KNOWLEDGE You have a minimum of 4 years of experience in a customer facing role, such as Customer Success, Business Development, or Account Management, preferably within a growth stage cloud based or SaaS technology company. Track record of success working with Enterprise sized companies. Experience and a passion for managing existing customer relationships through the entire customer lifecycle. Strong interpersonal and presentation skills and ability to manage C level executive stakeholders within a pressured environment. Outstanding verbal and written communication skills. Comfortable with the rapid, unpredictable nature of a tech startup. Experience working with the UK&I Cyber Security Industry is desirable. Tech/AI savvy with a passion for being a part of a fast growing SaaS company. Have a critical eye to challenge current processes and identify inefficiencies. We are only taking direct applications from UK based candidates with right to work in the UK. No recruitment agencies just now. Thank you.
Mar 12, 2026
Full time
CUSTOMER SUCCESS MANAGER As a Customer Success Manager (CSM) you will be responsible for owning the relationship and driving the value for our largest customers - by size and value. You will own our most strategic customer relationships and help them reduce human cyber risk. You will advise our customers on how to maximise value from their current plan and usage, and identify opportunities to expand their use of the platform. You'll have executive level contacts and be flexible and adaptable to rapidly changing situations. You'll be extremely results driven, customer focused, technologically savvy, and innovative at building internal relationships and external partnerships to rally the market with passion! We're looking for a CSM who has experience working with global logos throughout their customer lifecycle - from adoption to renewal and expansion. We need an experienced customer success advocate who can take the lead with customers, because this space and disruption is new to most! Ideally a successful track record working with and growing existing customers. You will be the orchestrator to make stuff happen for customers and for your team at the start of the company's Customer Success journey. THE TYPE OF PERSON WE'RE AFTER You'll quickly get up to speed with our brand and product knowledge, and work with the team to onboard, drive value, and identify growth within our existing customer base. You'll be a key team member, responsible for helping us exceed our adoption and revenue goals at CybSafe by being hungry to hit your quarterly targets. As a member of the Customer Success Team and reporting to the Head of Customer Success, you are a trusted pair of hands both internally and with customers. A key part of your job is to think strategically about customer health to ensure we are surpassing customer expectations and wow them with value and ROI metrics. You are analytical and are able to forecast your customer portfolio's performance using reporting tools such as a CRM. You are someone who gets excited to lead new CybSafe initiatives to help the team and company scale through automation and AI. You're adept at building structure from the ground up, identifying inefficiencies, and implementing scalable solutions. You thrive in fast paced environments where adaptability and resourcefulness are key to success. You have experience collaborating with distributors and resellers, understanding the dynamics of a channel first organization. You're meticulous about CRM hygiene, ensuring all customer interactions and data are accurately and consistently updated. RESPONSIBILITIES & ACCOUNTABILITIES Develop and nurture relationships within a defined customer base, typically strategic accounts (+2M total ARR). Demonstrate value to key stakeholders within your customer base throughout the life cycle of the customer relationship. Exceed quarterly renewal and expansion targets by driving customer success within your customer base. Generate short term KPI results whilst maintaining a long term perspective to improve overall account expansion and retention. Work with the Head of Customer Success to prioritise projects and apply appropriate resources to the Customer Success team and initiatives. Be a customer advocate within CybSafe ensuring we take the message and vision of CybSafe to customers with accuracy and confidence. Partner with the product, engineering, partnerships, customer support, sales and marketing teams to ensure high satisfaction within your accounts. Ensure commercial forecasts are accurate (via CRM) and that critical concerns are escalated proactively and professionally - for example flagging churn risk customers in a timely and professional manner. SKILLS & KNOWLEDGE You have a minimum of 4 years of experience in a customer facing role, such as Customer Success, Business Development, or Account Management, preferably within a growth stage cloud based or SaaS technology company. Track record of success working with Enterprise sized companies. Experience and a passion for managing existing customer relationships through the entire customer lifecycle. Strong interpersonal and presentation skills and ability to manage C level executive stakeholders within a pressured environment. Outstanding verbal and written communication skills. Comfortable with the rapid, unpredictable nature of a tech startup. Experience working with the UK&I Cyber Security Industry is desirable. Tech/AI savvy with a passion for being a part of a fast growing SaaS company. Have a critical eye to challenge current processes and identify inefficiencies. We are only taking direct applications from UK based candidates with right to work in the UK. No recruitment agencies just now. Thank you.
Legacy and In Memory Marketing Manager £37,581 pa Woking, Surrey GU21 4LL / Hybrid Working ( minimum 40% in person collaboration per month) About the role We re excited to be recruiting a Legacy and In Memory Marketing Manager to help grow and deliver WWF-UK s legacy and in memory fundraising programme. This role will lead the planning and delivery of engaging multi-channel marketing activity that inspires supporters to consider leaving a gift in their will or giving in memory, helping to build long-term support for our mission. You ll manage a varied portfolio of campaigns across direct mail, digital, events and web, working closely with colleagues across fundraising, communications and data teams, as well as external agencies. Alongside delivering high-quality campaigns, you ll play an important role in strengthening supporter journeys, embedding best practice in legacy marketing and championing legacy and in memory giving across the organisation. This is a hands-on role suited to someone who enjoys combining creative thinking with strong planning, analysis and collaboration to deliver meaningful supporter engagement. Skills and experience You ll bring the skills and experience needed to succeed in this role, including: Essential Experience delivering legacy, in memory or individual giving marketing activity that supports supporter growth and retention Proven ability to manage multi-channel campaigns from planning through to delivery and evaluation Strong project management skills, with the ability to manage multiple deadlines and priorities Excellent written and verbal communication skills, with a supporter-focused approach Experience working with campaign data, reporting and insights to improve performance Budget management experience, including monitoring spend and processing invoices Ability to build strong relationships with internal stakeholders and external agencies Understanding of fundraising regulation, charity law and data protection requirements Desirable Experience working in legacy fundraising or long-term supporter engagement within the charity sector Knowledge of legacy and in memory supporter journeys and stewardship approaches Experience using CRM or campaign management systems Confidence representing an organisation externally or contributing to sector networks What we offer We believe in rewarding our team with more than just a salary. Here s what you can expect: Annual leave starting at 26 days a year pro-rated, rising one day each year to 31 days plus bank holidays Flexible working options, to support your work life balance 5% employer contribution to pension, rising to 10% with employee contribution Learning and development opportunities to help you grow Regular wellbeing initiatives to support your health and happiness. This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK. This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you ll hot desk among trees and gardens. About WWF-UK We're a global conservation charity with millions of supporters and hundreds of projects around the world. At WWF-UK, we re bringing our world back to life. Protecting what s left isn t enough. We re racing to restore nature and prevent catastrophic climate change. And it s a race we can win with everyone s help. We re courageous, passionate, and driven by science. For more than 60 years we ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with. How to apply Click the link to apply via our website. You ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you ll be a great addition to WWF-UK. Our Diversity Promise to You At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself. We don t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way. We re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities. So, if there s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website. Safeguarding Commitment Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter. Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent. We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting. If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.
Mar 12, 2026
Full time
Legacy and In Memory Marketing Manager £37,581 pa Woking, Surrey GU21 4LL / Hybrid Working ( minimum 40% in person collaboration per month) About the role We re excited to be recruiting a Legacy and In Memory Marketing Manager to help grow and deliver WWF-UK s legacy and in memory fundraising programme. This role will lead the planning and delivery of engaging multi-channel marketing activity that inspires supporters to consider leaving a gift in their will or giving in memory, helping to build long-term support for our mission. You ll manage a varied portfolio of campaigns across direct mail, digital, events and web, working closely with colleagues across fundraising, communications and data teams, as well as external agencies. Alongside delivering high-quality campaigns, you ll play an important role in strengthening supporter journeys, embedding best practice in legacy marketing and championing legacy and in memory giving across the organisation. This is a hands-on role suited to someone who enjoys combining creative thinking with strong planning, analysis and collaboration to deliver meaningful supporter engagement. Skills and experience You ll bring the skills and experience needed to succeed in this role, including: Essential Experience delivering legacy, in memory or individual giving marketing activity that supports supporter growth and retention Proven ability to manage multi-channel campaigns from planning through to delivery and evaluation Strong project management skills, with the ability to manage multiple deadlines and priorities Excellent written and verbal communication skills, with a supporter-focused approach Experience working with campaign data, reporting and insights to improve performance Budget management experience, including monitoring spend and processing invoices Ability to build strong relationships with internal stakeholders and external agencies Understanding of fundraising regulation, charity law and data protection requirements Desirable Experience working in legacy fundraising or long-term supporter engagement within the charity sector Knowledge of legacy and in memory supporter journeys and stewardship approaches Experience using CRM or campaign management systems Confidence representing an organisation externally or contributing to sector networks What we offer We believe in rewarding our team with more than just a salary. Here s what you can expect: Annual leave starting at 26 days a year pro-rated, rising one day each year to 31 days plus bank holidays Flexible working options, to support your work life balance 5% employer contribution to pension, rising to 10% with employee contribution Learning and development opportunities to help you grow Regular wellbeing initiatives to support your health and happiness. This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK. This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you ll hot desk among trees and gardens. About WWF-UK We're a global conservation charity with millions of supporters and hundreds of projects around the world. At WWF-UK, we re bringing our world back to life. Protecting what s left isn t enough. We re racing to restore nature and prevent catastrophic climate change. And it s a race we can win with everyone s help. We re courageous, passionate, and driven by science. For more than 60 years we ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with. How to apply Click the link to apply via our website. You ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you ll be a great addition to WWF-UK. Our Diversity Promise to You At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself. We don t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way. We re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities. So, if there s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website. Safeguarding Commitment Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter. Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent. We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting. If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.
Are you a strategic, insight driven marketer ready to shape the future of leading healthcare brands? We are looking for a Senior Brand Manager to own and drive brand strategy, deliver impactful HCP engagement, and lead high-quality campaign execution across the UK & Ireland in Abbott Diabetes Care. In this role, you will take full responsibility for translating global strategy into powerful local marketing plans, ensuring strong brand performance and measurable commercial impact. You'll collaborate closely with cross functional partners, lead priority projects, and champion best in class promotional excellence. Key Responsibilities Brand Strategy & Planning Lead development of annual brand plans aligned with global strategy and tailored to UK & Ireland market needs. Build compelling brand messaging, value propositions, and differentiated positioning based on segmented customer insights. Conduct market analysis to identify opportunities and define strategic priorities that maximise brand potential. Campaign Development & Execution Plan, develop, and execute multichannel HCP marketing campaigns using the full marketing mix. Oversee creation of high-quality assets including eDetail aids, leave-pieces, websites, email journeys, and patient materials. Monitor all promotional activities, ensuring alignment with brand KPIs and continuous performance optimisation. Stakeholder Engagement & Cross-Functional Leadership Act as marketing lead on designated EMEAP and lead market projects. Partner closely with sales leadership and field teams to ensure effective promotional execution. Collaborate with Medical, Regulatory, Manufacturing, Customer Services, external agencies, and EMEA Marketing teams to deliver cohesive, compliant campaigns. Commercial & Operational Accountability Ensure all activities comply with internal quality systems and industry regulations. Drive a culture of integrity in all marketing operations. Manage promotional budgets, ensuring accurate A&P reporting and spend governance. Optimise HCP experience through data, segmentation, and engagement insights. About You - Skills & Experience Education Further or higher education (or equivalent). Marketing qualifications preferred. Professional Experience Proven success in brand management or leading major marketing projects. Strong project management skills with the ability to influence diverse stakeholders. Experience working with advertising/creative agencies and delivering campaigns to a high standard and within set timelines. Demonstrated success in product launch planning, revenue growth, and leveraging insights for decision making. End to end project management capabilities. Preferred: experience using Veeva Vault and Veeva CRM. What We're Looking For A proactive, strategic thinker who thrives in a fast paced, cross functional environment. Someone who is passionate about healthcare, dedicated to excellence, and motivated by driving measurable brand growth. If you're ready to make a meaningful impact and lead the success of high profile healthcare brands, we'd love to hear from you. WHAT WE OFFER At Abbott, you can have a good job that can grow into a great career. As you'd expect from a global healthcare company, we offer a fantastic range of benefits including competitive salaries, a superb defined contribution pension scheme, private healthcare, life assurance and a flexible benefits scheme.
Mar 12, 2026
Full time
Are you a strategic, insight driven marketer ready to shape the future of leading healthcare brands? We are looking for a Senior Brand Manager to own and drive brand strategy, deliver impactful HCP engagement, and lead high-quality campaign execution across the UK & Ireland in Abbott Diabetes Care. In this role, you will take full responsibility for translating global strategy into powerful local marketing plans, ensuring strong brand performance and measurable commercial impact. You'll collaborate closely with cross functional partners, lead priority projects, and champion best in class promotional excellence. Key Responsibilities Brand Strategy & Planning Lead development of annual brand plans aligned with global strategy and tailored to UK & Ireland market needs. Build compelling brand messaging, value propositions, and differentiated positioning based on segmented customer insights. Conduct market analysis to identify opportunities and define strategic priorities that maximise brand potential. Campaign Development & Execution Plan, develop, and execute multichannel HCP marketing campaigns using the full marketing mix. Oversee creation of high-quality assets including eDetail aids, leave-pieces, websites, email journeys, and patient materials. Monitor all promotional activities, ensuring alignment with brand KPIs and continuous performance optimisation. Stakeholder Engagement & Cross-Functional Leadership Act as marketing lead on designated EMEAP and lead market projects. Partner closely with sales leadership and field teams to ensure effective promotional execution. Collaborate with Medical, Regulatory, Manufacturing, Customer Services, external agencies, and EMEA Marketing teams to deliver cohesive, compliant campaigns. Commercial & Operational Accountability Ensure all activities comply with internal quality systems and industry regulations. Drive a culture of integrity in all marketing operations. Manage promotional budgets, ensuring accurate A&P reporting and spend governance. Optimise HCP experience through data, segmentation, and engagement insights. About You - Skills & Experience Education Further or higher education (or equivalent). Marketing qualifications preferred. Professional Experience Proven success in brand management or leading major marketing projects. Strong project management skills with the ability to influence diverse stakeholders. Experience working with advertising/creative agencies and delivering campaigns to a high standard and within set timelines. Demonstrated success in product launch planning, revenue growth, and leveraging insights for decision making. End to end project management capabilities. Preferred: experience using Veeva Vault and Veeva CRM. What We're Looking For A proactive, strategic thinker who thrives in a fast paced, cross functional environment. Someone who is passionate about healthcare, dedicated to excellence, and motivated by driving measurable brand growth. If you're ready to make a meaningful impact and lead the success of high profile healthcare brands, we'd love to hear from you. WHAT WE OFFER At Abbott, you can have a good job that can grow into a great career. As you'd expect from a global healthcare company, we offer a fantastic range of benefits including competitive salaries, a superb defined contribution pension scheme, private healthcare, life assurance and a flexible benefits scheme.
Marketing Manager - London Location : Canary Wharf (hybrid) Salary: 55k + excellent benefits (travel allowance, bonus scheme, pension, health insurance) Contract Type: Fixed Term Contract (1 Year) Starting Date: March 2026 Our client is a pioneering data centre provider that delivers secure, resilient, innovative solutions to over 2000 market-leading corporations. As the Marketing Manager, you will be at the forefront of developing and executing innovative marketing strategies that drive lead generation for the Enterprise sector. You will collaborate closely with sales, product development, and various departments to ensure alignment and maximise marketing impact. Key Responsibilities : To develop and execute marketing strategies and campaigns To generate sales leads through the development and implementation of marketing strategies To plan, execute, and manage omni channel lead generation marketing campaigns To build and maintain strong relationships with key stakeholders, including customers & partners To monitor and analyse sale lead and pipeline progress To create weekly/monthly/quarterly sales reports Develop relevant sector content to support lead generation campaigns Develop and maintain marketing material such as PowerPoint presentations, brochures and fact sheets To lead company's social media strategy delivering a highly targeted, impactful and engaging social media plan To assist with UK public and media relations, supplier management and development To lead the global social media strategy, provide support and guidance to the regional teams Essential Requirements : Proven experience in developing and delivering omni-channel marketing strategies that drive profitable growth. Familiarity with marketing approaches for sell-with or sell-through models. Strong analytical skills, creative thinking, and excellent communication abilities Ability to build and nurture strong relationships with both internal and external stakeholders. Proficiency in marketing automation tools including the following: MS Office 365 Microsoft Planner Canva Graphic Design Tool Adobe Illustrator Salesforce marketing automation system Salesforce CRM Lusha Sales Intelligence Platform LinkedIn Sales Navigator Why Join Us? If you are enthusiastic about making an impact in a dynamic environment and are ready to drive innovative marketing strategies, we encourage you to apply! Join us in shaping the future of connectivity and supporting a vital part of the global internet infrastructure. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 12, 2026
Contractor
Marketing Manager - London Location : Canary Wharf (hybrid) Salary: 55k + excellent benefits (travel allowance, bonus scheme, pension, health insurance) Contract Type: Fixed Term Contract (1 Year) Starting Date: March 2026 Our client is a pioneering data centre provider that delivers secure, resilient, innovative solutions to over 2000 market-leading corporations. As the Marketing Manager, you will be at the forefront of developing and executing innovative marketing strategies that drive lead generation for the Enterprise sector. You will collaborate closely with sales, product development, and various departments to ensure alignment and maximise marketing impact. Key Responsibilities : To develop and execute marketing strategies and campaigns To generate sales leads through the development and implementation of marketing strategies To plan, execute, and manage omni channel lead generation marketing campaigns To build and maintain strong relationships with key stakeholders, including customers & partners To monitor and analyse sale lead and pipeline progress To create weekly/monthly/quarterly sales reports Develop relevant sector content to support lead generation campaigns Develop and maintain marketing material such as PowerPoint presentations, brochures and fact sheets To lead company's social media strategy delivering a highly targeted, impactful and engaging social media plan To assist with UK public and media relations, supplier management and development To lead the global social media strategy, provide support and guidance to the regional teams Essential Requirements : Proven experience in developing and delivering omni-channel marketing strategies that drive profitable growth. Familiarity with marketing approaches for sell-with or sell-through models. Strong analytical skills, creative thinking, and excellent communication abilities Ability to build and nurture strong relationships with both internal and external stakeholders. Proficiency in marketing automation tools including the following: MS Office 365 Microsoft Planner Canva Graphic Design Tool Adobe Illustrator Salesforce marketing automation system Salesforce CRM Lusha Sales Intelligence Platform LinkedIn Sales Navigator Why Join Us? If you are enthusiastic about making an impact in a dynamic environment and are ready to drive innovative marketing strategies, we encourage you to apply! Join us in shaping the future of connectivity and supporting a vital part of the global internet infrastructure. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Our client is a UK manufacturer of beautiful home fragrance products with expertise extending over 35 years. They manufacture here in the UK just outside London and you will find their brand sitting in high quality retailers such as John Lewis, Next, Blue Diamond. They are seeking a proactive and results-driven Business Development Executive to identify, engage, qualify new business prospects and grow our national market presence. This role is ideal for a motivated individual who enjoys researching potential opportunities, initiating contact, and building strong prospect pipelines. This is a fantastic opportunity for anyone looking for Sales Executive, Sales Development Representative, Business Development Executive You will play a key role in supporting the sales function by generating high-quality, qualified leads and ensuring a consistent flow of new opportunities into the business. You will need a strong understanding of consumer goods (FMCG) in the UK market, typically including a mix of: independent retail / premium retail wholesale / distributors / buying groups e-commerce / omnichannel considerations The role: Represent and market the brand to create a strong and lasting first impression Identify new business opportunities and secure high-quality appointments Research and generate new leads through LinkedIn, industry databases, online research, trade events, and exhibitions Proactively engage prospects via phone, email, social media, and face-to-face outreach Qualify leads against agreed criteria (budget, authority, need, timeline, and strategic fit) Maintain accurate and up-to-date records of outreach activity and lead status Build, manage, and continuously develop a structured prospect pipeline Follow up consistently to nurture early-stage opportunities Provide detailed handovers to Account Managers once opportunities convert Collaborate closely with Account Managers to support ongoing account growth Meet and exceed monthly lead generation and qualification targets Key Performance Indicators (KPIs) Number of qualified leads generated per month Number of appointments booked Conversion rate from outreach to qualified lead Revenue contribution from sourced leads Requirements: Confident and professional telephone manner Highly self-motivated and target-driven Strong research and prospecting skills Comfortable managing CRM systems Resilient and positive attitude toward outbound outreach Hunger to get leads converted Car owner with clean full UK driving license Energetic and proactive Organised and detail-oriented Commercially aware Goal-oriented and competitive Comfortable working independently By submitting your CV, you are agreeing to the Terms and Conditions as stated on our website and consenting to us processing your personal details in relation to current/future job opportunities. The information that you have submitted to us will be used in order to consider your suitability for the role you have applied for. A copy of our Privacy Policy can also be viewed on our website which explains how we gather, protect and manage any personal data that you share with us Please be aware the duties listed above are an interpretation of the role and do not form any part of your employment contract. Please ask the interviewer any questions about the role that you wish to clarify. Tagged Resources Limited acts as an employment agency. We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role, please look at our website or follow us on social networking sites. All are updated daily.
Mar 11, 2026
Full time
Our client is a UK manufacturer of beautiful home fragrance products with expertise extending over 35 years. They manufacture here in the UK just outside London and you will find their brand sitting in high quality retailers such as John Lewis, Next, Blue Diamond. They are seeking a proactive and results-driven Business Development Executive to identify, engage, qualify new business prospects and grow our national market presence. This role is ideal for a motivated individual who enjoys researching potential opportunities, initiating contact, and building strong prospect pipelines. This is a fantastic opportunity for anyone looking for Sales Executive, Sales Development Representative, Business Development Executive You will play a key role in supporting the sales function by generating high-quality, qualified leads and ensuring a consistent flow of new opportunities into the business. You will need a strong understanding of consumer goods (FMCG) in the UK market, typically including a mix of: independent retail / premium retail wholesale / distributors / buying groups e-commerce / omnichannel considerations The role: Represent and market the brand to create a strong and lasting first impression Identify new business opportunities and secure high-quality appointments Research and generate new leads through LinkedIn, industry databases, online research, trade events, and exhibitions Proactively engage prospects via phone, email, social media, and face-to-face outreach Qualify leads against agreed criteria (budget, authority, need, timeline, and strategic fit) Maintain accurate and up-to-date records of outreach activity and lead status Build, manage, and continuously develop a structured prospect pipeline Follow up consistently to nurture early-stage opportunities Provide detailed handovers to Account Managers once opportunities convert Collaborate closely with Account Managers to support ongoing account growth Meet and exceed monthly lead generation and qualification targets Key Performance Indicators (KPIs) Number of qualified leads generated per month Number of appointments booked Conversion rate from outreach to qualified lead Revenue contribution from sourced leads Requirements: Confident and professional telephone manner Highly self-motivated and target-driven Strong research and prospecting skills Comfortable managing CRM systems Resilient and positive attitude toward outbound outreach Hunger to get leads converted Car owner with clean full UK driving license Energetic and proactive Organised and detail-oriented Commercially aware Goal-oriented and competitive Comfortable working independently By submitting your CV, you are agreeing to the Terms and Conditions as stated on our website and consenting to us processing your personal details in relation to current/future job opportunities. The information that you have submitted to us will be used in order to consider your suitability for the role you have applied for. A copy of our Privacy Policy can also be viewed on our website which explains how we gather, protect and manage any personal data that you share with us Please be aware the duties listed above are an interpretation of the role and do not form any part of your employment contract. Please ask the interviewer any questions about the role that you wish to clarify. Tagged Resources Limited acts as an employment agency. We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role, please look at our website or follow us on social networking sites. All are updated daily.
Location London Employment Type Intern Location Type Hybrid Department Commercial Compensation UK Internship £2,204 per month As a Partnership Sales Intern at Fnatic, you'll get exposure to all facets of Fnatic's sales process and be able to play a part in driving the growth of new relationships across the brands we work with. Your creativity, tact and perseverance will help excite brands about the potential of partnering with Fnatic, and you'll get exposed to the fast moving and exciting world of esports and gaming, as you gain experience to develop your sales career. The perfect candidate is ambitious, has a strong drive, and is excited to immerse themself in the needs of global multi-national brands, from the automotive sector to those endemic to gaming. You'll learn from those around you as you make a direct contribution to Fnatic's commercial success. This is a paid internship for a fixed-term of six months, with the hope that a successful internship will progress into a permanent opportunity at Fnatic! What you'll do: Analyse market trends to identify new opportunities, generate prospective leads, and curate a hitlist for proactive outreach Coordinate outreach activity with tailored messaging to targeted decision-makers Understand the Fnatic value proposition deeply to portray the brand convincingly Support pitch development through deck creation, content brainstorming, and analysis; coordinating inputs from different departments to support pitch success Maintain our CRM, ensuring information is up to date and can be relied upon Provide weekly reports on key tasks, KPI's and pipeline, as well as potential obstacles you might be encountering Coordinate B2B events from planning through to execution, as well as hosting brands at Fnatic community events Own ad-hoc commercial projects assigned by your manager We're looking for: Passion for gaming/esports Strong interest in business and desire to build a career in sales An engaging, ambitious personality that naturally builds strong relationships Creativity, out of the box thinking and the ability to participate in ideation Awareness of marketing fundamentals and brand sponsorships Self-awareness, honesty, and a hunger to learn, constantly evaluating how you can improve A disciplined, methodical approach; understanding the inputs that lead to success Strong research skills and attention to detail, paired with an ability to succinctly convey findings to senior stakeholders Excellent written and verbal communication in English, additional languages desirable Diversity, Equity & Inclusion: At Fnatic, we believe that a diverse mix of voices leads to better discussions, decisions, and outcomes for everyone. We strive to recruit and nurture an inclusive workforce who feel empowered every day to forge the future as part of the Black and Orange squad. We know that applying for jobs can be daunting - but be assured that at Fnatic: Who you are, and how you identify has no impact on our selection process We understand no candidate will tick 100% of what our job descriptions are seeking, so if you're missing a point here or there, we still want to hear from you We're happy to consider reasonable adjustments where needed to fully participate in Fnatic's recruitment experience - just let us know. About us Fnatic is a global esports performance brand headquartered in London, laser-focused on seeking out, levelling up and amplifying gamers and creators. Our history is unparalleled. Founded in 2004, we are the most successful esports brand of the last decade, winning more than 200 championships across 30 different games. Today, driven by our ability to advance esports performance, Fnatic is the channel through which the most forward-thinking brands communicate with young people. We deliver industry-leading content, experiences and activations globally with bases in Berlin, Belgrade, Tokyo among others. Our pros and creators generate hundreds of millions of watch hours, showcasing our global partners to an audience of millions of fans across our social platforms. Forging the future is in our DNA. We pioneered the intersection of street culture and esports with merch collaborations, and continue to lead the industry with the quality of our pro wear and fan apparel. After launching in 2016, our award-winning esports equipment (comprising mice, keyboards, headsets and pads) has sold to hundreds of thousands of gaming enthusiasts who want to play better. Gaming is the place where music, fashion, sport and technology come together, and Fnatic is leading the charge.
Mar 11, 2026
Full time
Location London Employment Type Intern Location Type Hybrid Department Commercial Compensation UK Internship £2,204 per month As a Partnership Sales Intern at Fnatic, you'll get exposure to all facets of Fnatic's sales process and be able to play a part in driving the growth of new relationships across the brands we work with. Your creativity, tact and perseverance will help excite brands about the potential of partnering with Fnatic, and you'll get exposed to the fast moving and exciting world of esports and gaming, as you gain experience to develop your sales career. The perfect candidate is ambitious, has a strong drive, and is excited to immerse themself in the needs of global multi-national brands, from the automotive sector to those endemic to gaming. You'll learn from those around you as you make a direct contribution to Fnatic's commercial success. This is a paid internship for a fixed-term of six months, with the hope that a successful internship will progress into a permanent opportunity at Fnatic! What you'll do: Analyse market trends to identify new opportunities, generate prospective leads, and curate a hitlist for proactive outreach Coordinate outreach activity with tailored messaging to targeted decision-makers Understand the Fnatic value proposition deeply to portray the brand convincingly Support pitch development through deck creation, content brainstorming, and analysis; coordinating inputs from different departments to support pitch success Maintain our CRM, ensuring information is up to date and can be relied upon Provide weekly reports on key tasks, KPI's and pipeline, as well as potential obstacles you might be encountering Coordinate B2B events from planning through to execution, as well as hosting brands at Fnatic community events Own ad-hoc commercial projects assigned by your manager We're looking for: Passion for gaming/esports Strong interest in business and desire to build a career in sales An engaging, ambitious personality that naturally builds strong relationships Creativity, out of the box thinking and the ability to participate in ideation Awareness of marketing fundamentals and brand sponsorships Self-awareness, honesty, and a hunger to learn, constantly evaluating how you can improve A disciplined, methodical approach; understanding the inputs that lead to success Strong research skills and attention to detail, paired with an ability to succinctly convey findings to senior stakeholders Excellent written and verbal communication in English, additional languages desirable Diversity, Equity & Inclusion: At Fnatic, we believe that a diverse mix of voices leads to better discussions, decisions, and outcomes for everyone. We strive to recruit and nurture an inclusive workforce who feel empowered every day to forge the future as part of the Black and Orange squad. We know that applying for jobs can be daunting - but be assured that at Fnatic: Who you are, and how you identify has no impact on our selection process We understand no candidate will tick 100% of what our job descriptions are seeking, so if you're missing a point here or there, we still want to hear from you We're happy to consider reasonable adjustments where needed to fully participate in Fnatic's recruitment experience - just let us know. About us Fnatic is a global esports performance brand headquartered in London, laser-focused on seeking out, levelling up and amplifying gamers and creators. Our history is unparalleled. Founded in 2004, we are the most successful esports brand of the last decade, winning more than 200 championships across 30 different games. Today, driven by our ability to advance esports performance, Fnatic is the channel through which the most forward-thinking brands communicate with young people. We deliver industry-leading content, experiences and activations globally with bases in Berlin, Belgrade, Tokyo among others. Our pros and creators generate hundreds of millions of watch hours, showcasing our global partners to an audience of millions of fans across our social platforms. Forging the future is in our DNA. We pioneered the intersection of street culture and esports with merch collaborations, and continue to lead the industry with the quality of our pro wear and fan apparel. After launching in 2016, our award-winning esports equipment (comprising mice, keyboards, headsets and pads) has sold to hundreds of thousands of gaming enthusiasts who want to play better. Gaming is the place where music, fashion, sport and technology come together, and Fnatic is leading the charge.
As a Partnership Sales Intern at Fnatic, you'll get exposure to all facets of Fnatic's sales process and be able to play a part in driving the growth of new relationships across the brands we work with. Your creativity, tact and perseverance will help excite brands about the potential of partnering with Fnatic, and you'll get exposed to the fast moving and exciting world of esports and gaming, as you gain experience to develop your sales career. The perfect candidate is ambitious, has a strong drive, and is excited to immerse themself in the needs of global multi-national brands, from the automotive sector to those endemic to gaming. You'll learn from those around you as you make a direct contribution to Fnatic's commercial success. This is a paid internship for a fixed-term of six months, with the hope that a successful internship will progress into a permanent opportunity at Fnatic! What you'll do: Analyse market trends to identify new opportunities, generate prospective leads, and curate a hitlist for proactive outreach Coordinate outreach activity with tailored messaging to targeted decision-makers Understand the Fnatic value proposition deeply to portray the brand convincingly Support pitch development through deck creation, content brainstorming, and analysis; coordinating inputs from different departments to support pitch success Maintain our CRM, ensuring information is up to date and can be relied upon Provide weekly reports on key tasks, KPI's and pipeline, as well as potential obstacles you might be encountering Coordinate B2B events from planning through to execution, as well as hosting brands at Fnatic community events Own ad-hoc commercial projects assigned by your manager We're looking for: Passion for gaming/esports Strong interest in business and desire to build a career in sales An engaging, ambitious personality that naturally builds strong relationships Creativity, out of the box thinking and the ability to participate in ideation Awareness of marketing fundamentals and brand sponsorships Self-awareness, honesty, and a hunger to learn, constantly evaluating how you can improve A disciplined, methodical approach; understanding the inputs that lead to success Strong research skills and attention to detail, paired with an ability to succinctly convey findings to senior stakeholders Excellent written and verbal communication in English, additional languages desirable Diversity, Equity & Inclusion: At Fnatic, we believe that a diverse mix of voices leads to better discussions, decisions, and outcomes for everyone. We strive to recruit and nurture an inclusive workforce who feel empowered every day to forge the future as part of the Black and Orange squad. We know that applying for jobs can be daunting - but be assured that at Fnatic: Who you are, and how you identify has no impact on our selection process We understand no candidate will tick 100% of what our job descriptions are seeking, so if you're missing a point here or there, we still want to hear from you We're happy to consider reasonable adjustments where needed to fully participate in Fnatic's recruitment experience - just let us know. About us Fnatic is a global esports performance brand headquartered in London, laser-focused on seeking out, levelling up and amplifying gamers and creators. Our history is unparalleled. Founded in 2004, we are the most successful esports brand of the last decade, winning more than 200 championships across 30 different games. Today, driven by our ability to advance esports performance, Fnatic is the channel through which the most forward-thinking brands communicate with young people. We deliver industry-leading content, experiences and activations globally with bases in Berlin, Belgrade, Tokyo among others. Our pros and creators generate hundreds of millions of watch hours, showcasing our global partners to an audience of millions of fans across our social platforms. Forging the future is in our DNA. We pioneered the intersection of street culture and esports with merch collaborations, and continue to lead the industry with the quality of our pro wear and fan apparel. After launching in 2016, our award-winning esports equipment (comprising mice, keyboards, headsets and pads) has sold to hundreds of thousands of gaming enthusiasts who want to play better. Gaming is the place where music, fashion, sport and technology come together, and Fnatic is leading the charge.
Mar 11, 2026
Full time
As a Partnership Sales Intern at Fnatic, you'll get exposure to all facets of Fnatic's sales process and be able to play a part in driving the growth of new relationships across the brands we work with. Your creativity, tact and perseverance will help excite brands about the potential of partnering with Fnatic, and you'll get exposed to the fast moving and exciting world of esports and gaming, as you gain experience to develop your sales career. The perfect candidate is ambitious, has a strong drive, and is excited to immerse themself in the needs of global multi-national brands, from the automotive sector to those endemic to gaming. You'll learn from those around you as you make a direct contribution to Fnatic's commercial success. This is a paid internship for a fixed-term of six months, with the hope that a successful internship will progress into a permanent opportunity at Fnatic! What you'll do: Analyse market trends to identify new opportunities, generate prospective leads, and curate a hitlist for proactive outreach Coordinate outreach activity with tailored messaging to targeted decision-makers Understand the Fnatic value proposition deeply to portray the brand convincingly Support pitch development through deck creation, content brainstorming, and analysis; coordinating inputs from different departments to support pitch success Maintain our CRM, ensuring information is up to date and can be relied upon Provide weekly reports on key tasks, KPI's and pipeline, as well as potential obstacles you might be encountering Coordinate B2B events from planning through to execution, as well as hosting brands at Fnatic community events Own ad-hoc commercial projects assigned by your manager We're looking for: Passion for gaming/esports Strong interest in business and desire to build a career in sales An engaging, ambitious personality that naturally builds strong relationships Creativity, out of the box thinking and the ability to participate in ideation Awareness of marketing fundamentals and brand sponsorships Self-awareness, honesty, and a hunger to learn, constantly evaluating how you can improve A disciplined, methodical approach; understanding the inputs that lead to success Strong research skills and attention to detail, paired with an ability to succinctly convey findings to senior stakeholders Excellent written and verbal communication in English, additional languages desirable Diversity, Equity & Inclusion: At Fnatic, we believe that a diverse mix of voices leads to better discussions, decisions, and outcomes for everyone. We strive to recruit and nurture an inclusive workforce who feel empowered every day to forge the future as part of the Black and Orange squad. We know that applying for jobs can be daunting - but be assured that at Fnatic: Who you are, and how you identify has no impact on our selection process We understand no candidate will tick 100% of what our job descriptions are seeking, so if you're missing a point here or there, we still want to hear from you We're happy to consider reasonable adjustments where needed to fully participate in Fnatic's recruitment experience - just let us know. About us Fnatic is a global esports performance brand headquartered in London, laser-focused on seeking out, levelling up and amplifying gamers and creators. Our history is unparalleled. Founded in 2004, we are the most successful esports brand of the last decade, winning more than 200 championships across 30 different games. Today, driven by our ability to advance esports performance, Fnatic is the channel through which the most forward-thinking brands communicate with young people. We deliver industry-leading content, experiences and activations globally with bases in Berlin, Belgrade, Tokyo among others. Our pros and creators generate hundreds of millions of watch hours, showcasing our global partners to an audience of millions of fans across our social platforms. Forging the future is in our DNA. We pioneered the intersection of street culture and esports with merch collaborations, and continue to lead the industry with the quality of our pro wear and fan apparel. After launching in 2016, our award-winning esports equipment (comprising mice, keyboards, headsets and pads) has sold to hundreds of thousands of gaming enthusiasts who want to play better. Gaming is the place where music, fashion, sport and technology come together, and Fnatic is leading the charge.
Our client is are looking for a Channel Marketing Manager with hands-on experience across the full marketing mix in a B2B environment to lead and manage marketing strategy for a key channel across the UK. This role will focus on driving growth and expanding market presence within the trade and distribution channel, focussing on electrical wholesale and plumbers merchant sectors, targeting both social and private landlords as well as electricians and contractors. The Channel Marketing Manager, will drive the PR strategy for the trade channel, maximising opportunities to enhance brand visibility and market position and manage the loyalty installers programme. This role is a mix of strategic planning and execution, with responsibility for both long-term marketing strategies and day-to-day tactical activities. You will work closely with our sales, product, technical and customer experience teams to create opportunities, engage customers, and enhance brand presence. Main Duties Lead the development and execution of comprehensive marketing strategies tailored to the electrical wholesale and plumbers merchant market segments. Lead the growth phase of a loyalty scheme, building our relationship with skilled electricians and driving engagement. Ensure collaboration with key business areas to identify and capitalise on new opportunities, and ensure an integrated and aligned marketing function which supports the needs of the business. Drive the PR strategy for the trade channel, identifying and maximising PR opportunities to enhance brand visibility and reputation. Develop and create marketing collateral to support promotional efforts and ensure consistent messaging across all customer touchpoints. Manage and optimise the marketing budget, ensuring maximum return on investment for all marketing activities for the channel. Drive brand awareness and engagement ensuring consistency in messaging and positioning across all marketing channels. Develop and execute promotional campaigns that support product sales and engage customers effectively within the target markets. Work with internal stakeholders to track and report on the performance of marketing campaigns, ensuring continuous improvement. Manage relationships with external agencies, suppliers, and partners as needed to support marketing efforts. Skills and Knowledge Ability to work flexibly in a fast-paced environment. Proven B2B marketing experience spanning the full marketing mix. A degree in Marketing, Business, or a related field. Excellent strategic thinking and hands-on marketing experience, including both online and offline channels. Familiarity with CRM systems and digital marketing tools. Ability to work collaboratively with sales and product teams and cross-functional departments to achieve shared goals. Budget management skills for the prioritisation of resource. Exceptional written and verbal communication skills, with the ability to create clear, persuasive messaging for varied audiences. Experience in driving PR strategies and generation of content. Ability to build strong stakeholder relationships. Interpersonal and influencing skills are critical. Experience in market research, competitor analysis, and performance tracking. Strong experience in managing external agencies and partners to deliver campaign objectives. Salary and Benefits £40-51K Annual Bonus Pension Health Cash Plan Employee Assistance Programme Hybrid Working Early Friday Finish
Mar 10, 2026
Full time
Our client is are looking for a Channel Marketing Manager with hands-on experience across the full marketing mix in a B2B environment to lead and manage marketing strategy for a key channel across the UK. This role will focus on driving growth and expanding market presence within the trade and distribution channel, focussing on electrical wholesale and plumbers merchant sectors, targeting both social and private landlords as well as electricians and contractors. The Channel Marketing Manager, will drive the PR strategy for the trade channel, maximising opportunities to enhance brand visibility and market position and manage the loyalty installers programme. This role is a mix of strategic planning and execution, with responsibility for both long-term marketing strategies and day-to-day tactical activities. You will work closely with our sales, product, technical and customer experience teams to create opportunities, engage customers, and enhance brand presence. Main Duties Lead the development and execution of comprehensive marketing strategies tailored to the electrical wholesale and plumbers merchant market segments. Lead the growth phase of a loyalty scheme, building our relationship with skilled electricians and driving engagement. Ensure collaboration with key business areas to identify and capitalise on new opportunities, and ensure an integrated and aligned marketing function which supports the needs of the business. Drive the PR strategy for the trade channel, identifying and maximising PR opportunities to enhance brand visibility and reputation. Develop and create marketing collateral to support promotional efforts and ensure consistent messaging across all customer touchpoints. Manage and optimise the marketing budget, ensuring maximum return on investment for all marketing activities for the channel. Drive brand awareness and engagement ensuring consistency in messaging and positioning across all marketing channels. Develop and execute promotional campaigns that support product sales and engage customers effectively within the target markets. Work with internal stakeholders to track and report on the performance of marketing campaigns, ensuring continuous improvement. Manage relationships with external agencies, suppliers, and partners as needed to support marketing efforts. Skills and Knowledge Ability to work flexibly in a fast-paced environment. Proven B2B marketing experience spanning the full marketing mix. A degree in Marketing, Business, or a related field. Excellent strategic thinking and hands-on marketing experience, including both online and offline channels. Familiarity with CRM systems and digital marketing tools. Ability to work collaboratively with sales and product teams and cross-functional departments to achieve shared goals. Budget management skills for the prioritisation of resource. Exceptional written and verbal communication skills, with the ability to create clear, persuasive messaging for varied audiences. Experience in driving PR strategies and generation of content. Ability to build strong stakeholder relationships. Interpersonal and influencing skills are critical. Experience in market research, competitor analysis, and performance tracking. Strong experience in managing external agencies and partners to deliver campaign objectives. Salary and Benefits £40-51K Annual Bonus Pension Health Cash Plan Employee Assistance Programme Hybrid Working Early Friday Finish
Skill Band: Front Office Location: London Type: FTC Date Posted: 9 Jan 2026 Director, FIC Structuring About the job ICBCS Global Markets offers sales, structuring and trading expertise to our clients across a range of products, with particular strengths in Emerging Markets. Global Markets comprises of two core divisions, namely Commodities and Fixed Income and Currencies (FIC). The Commodities business provides trading, sales, working capital solutions and structuring expertise through its Metals and Energy teams. The division's expertise extends to the management and financing of physical commodity inventories across these asset classes. The FIC Division offers a comprehensive set of foreign exchange, interest rates, credit, money markets, capital markets and structured financing products. It is subdivided into two business areas: FX Rates & Credit comprising Local Markets Trading & Strategy, Credit Trading, Treasury Markets and Investor Sales teams FIC Origination, Structured Solutions and DCM comprising FIC Origination Teams; Structured Solutions Trading, namely Collateralised Financing (Collateral Trading, Structured Derivatives and XVA), Structured Financing, and QAD; and Debt Capital Markets. Our clients include Financial Institutions, Corporations, Governments and Institutional Investors around the world. What you'll be doing High Level - team member within FIC Structuring working with the FIC origination teams and trading businesses to deliver structured FIC solutions to our global client base. Focus capital, balance sheet and regulatory liquidity optimisation strategies for ICBCS and its clients. The role will be a Certified Person under the Senior Manager and Certified Person Regime and will be expected to comply with the regulatory conduct rules under the regime You'll be responsible for: Proactively working with,FIC global origination teams including the Americas and Asia to develop new products & solutions, to lead to executed transactions, to fulfil client needs and meet bank business objectives. Specific focus on client capital, balance sheet and regulatory liquidity optimising transactions. ICBCS Finance, Treasury and Global Markets teams to develop and execute transactions which increase the bank's capital, balance sheet and regulatory liquidity efficiency. Execution & Process Partner with FIC Trading and Origination to structure and execute transactions which optimise balance sheet, regulatory liquidity and capital consumption of ICBCS and its clients. Ensure all internal approvals are received including credit, legal, finance and compliance and all relevant committees (TAC, NPSTAC, CRMC, Credit Committee and Exco/Board if applicable). Work with Origination to obtain authorisation for transactions via the TAC process. Work with Trading to obtain authorisation for New Products via the NPP/NPSTAC process. Maintain deal files for Structured Transactions and transaction term sheets and/or descriptions if required. Minimise and monitor operational risk incidents, internal and external transaction audits. Work with relevant support functions to engage with external counsel or advisors supporting a transaction. Conduct Maintain an awareness of and comply with all Anti Money Laundering laws, regulations, policies and procedures relevant to ICBC Standard Bank Uphold the Values of the firm Escalate all significant Regulatory / Compliance issues immediately through appropriate channels Responsible for ensuring all mandatory training is completed Operates within the terms of the SLAs with Standard Bank Group and MOUs with ICBC Group What you'll need to be successful We're looking for the following skills and experience. If you don't have all of these but think you could be a good fit for the role, get in touch Proven experience in developing and executing capital, balance sheet and regulatory liquidity optimising transactions with a proven ability to consistently produce to targets. Strong technical expertise on transactions which increase capital, balance sheet and regulatory liquidity efficiency for banks and their clients. Strong understanding of Regulatory environment and working within these parameters. Understanding of PRA and FCA rules and regulations Understanding of capital, risk and control Banking and Legal knowledge Strong technical expertise across GM products offered by us (Foreign Exchange, Credit, Interest Rate and Equities collateral). Strong derivative and hedging knowledge within an EM context Strong credit structuring and documentation expertise Understanding of IFRS and International Taxation Finance / budget management Why should you join us? ICBC Standard Bank Plc (ICBCS) is a leading financial markets and commodities bank, driven to deliver the right outcomes for our stakeholders, clients, counterparties and markets. We benefit from a unique Chinese and African parentage and an unrivalled global network and expertise. We're headquartered in London, with operations in Shanghai, Singapore and New York. We're a diverse and close-knit global team. We put people first, giving talented, self-driven professionals the flexibility, rewards and freedom to grow their expertise and realise their potential. Our vison statement, "Be Yourself, Succeed Together" underpins our drive for an open and transparent culture which values difference, enabling everyone to thrive whilst being themselves. We have an active E, D&I forum and we're growing other employee network groups, including for women and neurodiversity. We're committed to the principle of equal opportunities. All applicants will be treated equally and will be considered on their merits and skills without discrimination. What's in it for you? Financial market-based pay based on skills and experience, discretionary annual bonus, pension contribution 10% (employee contribution 5%), travel insurance, life assurance and income replacement insurance Hybrid working the option to work remotely up to two days per week, depending on the role Family - 6 months fully paid maternity leave and enhanced shared parental leave. Coaching for family leave returners and access to emergency care via My Family Care. Miscarriage and menopause policies Wellbeing - private medical insurance, Bike2Work scheme, health and fitness subsidy, holiday exchange and an Employee Assistance Programme Community paid volunteering leave and Give As You Earn scheme. Vibrant CSR and engagement forums and fundraising for our charity partners Development a suite of opportunities to build the skills you need to excel in your role If you're excited about becoming part of our team, get in touch. We'd love to hear from you!
Mar 10, 2026
Full time
Skill Band: Front Office Location: London Type: FTC Date Posted: 9 Jan 2026 Director, FIC Structuring About the job ICBCS Global Markets offers sales, structuring and trading expertise to our clients across a range of products, with particular strengths in Emerging Markets. Global Markets comprises of two core divisions, namely Commodities and Fixed Income and Currencies (FIC). The Commodities business provides trading, sales, working capital solutions and structuring expertise through its Metals and Energy teams. The division's expertise extends to the management and financing of physical commodity inventories across these asset classes. The FIC Division offers a comprehensive set of foreign exchange, interest rates, credit, money markets, capital markets and structured financing products. It is subdivided into two business areas: FX Rates & Credit comprising Local Markets Trading & Strategy, Credit Trading, Treasury Markets and Investor Sales teams FIC Origination, Structured Solutions and DCM comprising FIC Origination Teams; Structured Solutions Trading, namely Collateralised Financing (Collateral Trading, Structured Derivatives and XVA), Structured Financing, and QAD; and Debt Capital Markets. Our clients include Financial Institutions, Corporations, Governments and Institutional Investors around the world. What you'll be doing High Level - team member within FIC Structuring working with the FIC origination teams and trading businesses to deliver structured FIC solutions to our global client base. Focus capital, balance sheet and regulatory liquidity optimisation strategies for ICBCS and its clients. The role will be a Certified Person under the Senior Manager and Certified Person Regime and will be expected to comply with the regulatory conduct rules under the regime You'll be responsible for: Proactively working with,FIC global origination teams including the Americas and Asia to develop new products & solutions, to lead to executed transactions, to fulfil client needs and meet bank business objectives. Specific focus on client capital, balance sheet and regulatory liquidity optimising transactions. ICBCS Finance, Treasury and Global Markets teams to develop and execute transactions which increase the bank's capital, balance sheet and regulatory liquidity efficiency. Execution & Process Partner with FIC Trading and Origination to structure and execute transactions which optimise balance sheet, regulatory liquidity and capital consumption of ICBCS and its clients. Ensure all internal approvals are received including credit, legal, finance and compliance and all relevant committees (TAC, NPSTAC, CRMC, Credit Committee and Exco/Board if applicable). Work with Origination to obtain authorisation for transactions via the TAC process. Work with Trading to obtain authorisation for New Products via the NPP/NPSTAC process. Maintain deal files for Structured Transactions and transaction term sheets and/or descriptions if required. Minimise and monitor operational risk incidents, internal and external transaction audits. Work with relevant support functions to engage with external counsel or advisors supporting a transaction. Conduct Maintain an awareness of and comply with all Anti Money Laundering laws, regulations, policies and procedures relevant to ICBC Standard Bank Uphold the Values of the firm Escalate all significant Regulatory / Compliance issues immediately through appropriate channels Responsible for ensuring all mandatory training is completed Operates within the terms of the SLAs with Standard Bank Group and MOUs with ICBC Group What you'll need to be successful We're looking for the following skills and experience. If you don't have all of these but think you could be a good fit for the role, get in touch Proven experience in developing and executing capital, balance sheet and regulatory liquidity optimising transactions with a proven ability to consistently produce to targets. Strong technical expertise on transactions which increase capital, balance sheet and regulatory liquidity efficiency for banks and their clients. Strong understanding of Regulatory environment and working within these parameters. Understanding of PRA and FCA rules and regulations Understanding of capital, risk and control Banking and Legal knowledge Strong technical expertise across GM products offered by us (Foreign Exchange, Credit, Interest Rate and Equities collateral). Strong derivative and hedging knowledge within an EM context Strong credit structuring and documentation expertise Understanding of IFRS and International Taxation Finance / budget management Why should you join us? ICBC Standard Bank Plc (ICBCS) is a leading financial markets and commodities bank, driven to deliver the right outcomes for our stakeholders, clients, counterparties and markets. We benefit from a unique Chinese and African parentage and an unrivalled global network and expertise. We're headquartered in London, with operations in Shanghai, Singapore and New York. We're a diverse and close-knit global team. We put people first, giving talented, self-driven professionals the flexibility, rewards and freedom to grow their expertise and realise their potential. Our vison statement, "Be Yourself, Succeed Together" underpins our drive for an open and transparent culture which values difference, enabling everyone to thrive whilst being themselves. We have an active E, D&I forum and we're growing other employee network groups, including for women and neurodiversity. We're committed to the principle of equal opportunities. All applicants will be treated equally and will be considered on their merits and skills without discrimination. What's in it for you? Financial market-based pay based on skills and experience, discretionary annual bonus, pension contribution 10% (employee contribution 5%), travel insurance, life assurance and income replacement insurance Hybrid working the option to work remotely up to two days per week, depending on the role Family - 6 months fully paid maternity leave and enhanced shared parental leave. Coaching for family leave returners and access to emergency care via My Family Care. Miscarriage and menopause policies Wellbeing - private medical insurance, Bike2Work scheme, health and fitness subsidy, holiday exchange and an Employee Assistance Programme Community paid volunteering leave and Give As You Earn scheme. Vibrant CSR and engagement forums and fundraising for our charity partners Development a suite of opportunities to build the skills you need to excel in your role If you're excited about becoming part of our team, get in touch. We'd love to hear from you!
