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NG Bailey
Project Manager - Mechanical Building Services
NG Bailey Plymouth, Devon
Project Manager Plymouth Permanent Position Competitive salary + Car/Car Allowance + Flexible Benefits Summary We have an opportunity for a mechanical Project Manager to join our team based in Plymouth. In this role you will control the overall operational delivery of a project (or part thereof), taking account of the safety, technical, commercial and managerial requirements through the whole lifecycle of the project through bid and pre-commencement to successful completion. You will ensure that profitability is maintained or improved through effective leadership and management of the support functions, and high quality customer relationships This is a permanent staff position with NG Bailey, and due to the nature of work being undertaken the successful candidate will need to go through the security clearance process. Because of this we are only able to accept applications from British nationals, who ideally have not worked outside the UK in the last 5 years. What we're looking for : Ensure that our safety first and foremost message is visible and alive through all activities on the project Participate in bid activities to ensure a professional, profitable, successful bid which meets customer expectations Manage pre-commencement activities in conjunction with the Pre-construction Manager Maximise opportunities, efficiency and profitability in the delivery phase of the project Ensure precise provision of customer requirements by effectively reviewing the scope of works and installation methods. Identify and manage risks Lead the team, including specialist sub-contractors, through all stages of the project through to successful completion Lead contract reviews, including preparation and submission of reports and any project related data. Prepare and update business plans with the Commercial Director Develop and maintain positive long-term customer relationships Requirements: To be successful in this role you will have demonstrable mechanical building services experience in a construction environment, with previous experience in a similar role. Industry recognised trade or professional qualification / Apprenticeship in mechanical discipline Obtaining security clearance Specific experience of working on high value projects Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Salary sacrifice car scheme option (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Mar 15, 2026
Full time
Project Manager Plymouth Permanent Position Competitive salary + Car/Car Allowance + Flexible Benefits Summary We have an opportunity for a mechanical Project Manager to join our team based in Plymouth. In this role you will control the overall operational delivery of a project (or part thereof), taking account of the safety, technical, commercial and managerial requirements through the whole lifecycle of the project through bid and pre-commencement to successful completion. You will ensure that profitability is maintained or improved through effective leadership and management of the support functions, and high quality customer relationships This is a permanent staff position with NG Bailey, and due to the nature of work being undertaken the successful candidate will need to go through the security clearance process. Because of this we are only able to accept applications from British nationals, who ideally have not worked outside the UK in the last 5 years. What we're looking for : Ensure that our safety first and foremost message is visible and alive through all activities on the project Participate in bid activities to ensure a professional, profitable, successful bid which meets customer expectations Manage pre-commencement activities in conjunction with the Pre-construction Manager Maximise opportunities, efficiency and profitability in the delivery phase of the project Ensure precise provision of customer requirements by effectively reviewing the scope of works and installation methods. Identify and manage risks Lead the team, including specialist sub-contractors, through all stages of the project through to successful completion Lead contract reviews, including preparation and submission of reports and any project related data. Prepare and update business plans with the Commercial Director Develop and maintain positive long-term customer relationships Requirements: To be successful in this role you will have demonstrable mechanical building services experience in a construction environment, with previous experience in a similar role. Industry recognised trade or professional qualification / Apprenticeship in mechanical discipline Obtaining security clearance Specific experience of working on high value projects Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Salary sacrifice car scheme option (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Fundraising & Bid Development Manager
Bawso Ltd Wrexham, Clwyd
Bawso is the lead organisation in Wales providing practical and emotional support to black minority ethnic (BME) and migrant victims of domestic abuse, sexual violence, human trafficking, Female Genital Mutilation and forced marriage. We are seeking to appoint for the following position: Location: Office-based, in one of our offices in Wales (Cardiff, Swansea, Newport or Wrexham). Salary: £20,290.20 per annum Contract length: 1 Year, subject to funding Role: The post holder will lead on the development of the Fundraising function for Bawso ensuring maximisation of income. The post holder will also be responsible of implementing new tools and methodologies through the implementation of the fundraising strategy. Additionally, the post holder will lead on the delivery of sustainable income growth from Community Fundraising, Events and In Memoriam activity aimed at individuals, groups and companies based locally, nationally, UK wide & internationally. The post holder will work collaboratively with the Management Implementation Team to creatively and innovatively increase and drive forward income generation in order to build sustainable fundraising for Bawso into the future. Your Rewards and Benefits: 30 days annual leave (Pro rata) PLUS public and bank holidays. Enhanced maternity, adoption and paternity pay. Employee Assistance Programme. Life assurance (death-in-service benefit). Excellent training and development opportunities. Work-life balance options may include flexi-time, job-share, homeworking, part-time. How to apply For an informal conversation or to find out more before making an application contact: To apply, please click on the "Apply for this job" button and follow the instructions. You will have the opportunity to download, complete and return an application form. Youshould aimto demonstrate evidence of the skills and qualities specifiedin the job description and person specification andyour interest in working with Bawso.
Mar 15, 2026
Full time
Bawso is the lead organisation in Wales providing practical and emotional support to black minority ethnic (BME) and migrant victims of domestic abuse, sexual violence, human trafficking, Female Genital Mutilation and forced marriage. We are seeking to appoint for the following position: Location: Office-based, in one of our offices in Wales (Cardiff, Swansea, Newport or Wrexham). Salary: £20,290.20 per annum Contract length: 1 Year, subject to funding Role: The post holder will lead on the development of the Fundraising function for Bawso ensuring maximisation of income. The post holder will also be responsible of implementing new tools and methodologies through the implementation of the fundraising strategy. Additionally, the post holder will lead on the delivery of sustainable income growth from Community Fundraising, Events and In Memoriam activity aimed at individuals, groups and companies based locally, nationally, UK wide & internationally. The post holder will work collaboratively with the Management Implementation Team to creatively and innovatively increase and drive forward income generation in order to build sustainable fundraising for Bawso into the future. Your Rewards and Benefits: 30 days annual leave (Pro rata) PLUS public and bank holidays. Enhanced maternity, adoption and paternity pay. Employee Assistance Programme. Life assurance (death-in-service benefit). Excellent training and development opportunities. Work-life balance options may include flexi-time, job-share, homeworking, part-time. How to apply For an informal conversation or to find out more before making an application contact: To apply, please click on the "Apply for this job" button and follow the instructions. You will have the opportunity to download, complete and return an application form. Youshould aimto demonstrate evidence of the skills and qualities specifiedin the job description and person specification andyour interest in working with Bawso.
AT Management
Finance Business Partner
AT Management Leicester, Leicestershire
Job Title: Finance Business Partner Location: Leicester LE1 / Hybrid 1 day per week remote Salary: £50,000 - £60,000 per year Job Type: Full Time, permanent Working Pattern: Monday to Friday, 9:00am-5:30pm (40 hours per week) About ATM Group: ATM Group is a fast-growing, business process outsourcer operating across the UK, EU, and Africa. We partner closely with our clients to improve customer experience, drive performance, and deliver measurable commercial results. As we continue to scale, we're looking for a commercially minded Finance Business Partner to work alongside operational leaders, bringing clear financial insight, constructive challenge and practical support to help drive revenue growth, improve performance, and strengthen margin delivery across our contact centre operations. About The Role: As Finance Business Partner, you will act as the key financial contact for designated contact centre operations and commercial leads. You will support leaders to understand performance drivers, improve productivity, optimise revenue delivery, and maximise contract profitability. You will translate financial and operational data into clear, actionable insight - helping drive better decision-making across client accounts, workforce planning, and commercial initiatives. Please note that this is a Hybrid role with 4 days working from our office in Leicester and therefore candidates must have the legal right to live and work in the UK and be able to reliably commute or be planning to relocate to be considered. Key Duties & Responsibilities: Partner with Operational Directors, Account Leads and Workforce Planning teams to drive performance across contact centre operations. Analyse key contact centre KPIs including revenue per FTE, utilisation, billable hours, productivity, attrition, absence, SLA performance, and margin by client/account. Identify trends and provide recommendations to improve revenue delivery, operational efficiency, and contract profitability. Support pricing, bid modelling and commercial proposals, ensuring assumptions around volumes, staffing models and productivity are robust. Develop financial models to assess new client opportunities, contract changes, and operational initiatives. Support the annual budget and rolling forecast processes, challenging assumptions around volumes, headcount, and revenue delivery. Work closely with the central finance team to support the preparation of monthly management accounts, providing operational insight and meaningful variance commentary. Maintain a forward-looking view of risks and opportunities against forecast, particularly around volumes, client performance, and workforce planning. Provide financial input into contract reviews and commercial discussions with senior stakeholders. Support the continuous improvement of reporting and insight across the Group as we scale. Candidate Profile: Minimum 2 years' experience as a Finance Business Partner (Essential) Qualified Accountant (CIMA / ACA / ACCA) or finalist; strong part-qualified candidates with relevant experience will also be considered. Experience in a commercial finance or business partnering role; contact centre or service-based experience advantageous but not essential. Strong interest in understanding operational drivers and how they translate into financial performance. Analytical mindset with strong Excel skills and confidence building financial models. Comfortable working closely with operational stakeholders and challenging constructively. Commercially curious, proactive and solutions focused. Willingness to learn and develop within a fast-growing business environment - we are open to developing the right individual with strong potential and attitude. What We Offer: £50,000-£60,000 salary (DOE) 35 days holiday (including bank holidays) Company pension Private medical insurance Life insurance Enhanced maternity leave Employee mentoring programme Health & wellbeing programme Staff discounts Company events Free on-site parking Referral programme Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of; Finance Manager, Finance Business Partner, CIMA, Chartered Accountant, Senior Finance Manager, Financial Director, Management Accountant, Finance Specialist, Qualified Accountant may also be considered for this role.
Mar 15, 2026
Full time
Job Title: Finance Business Partner Location: Leicester LE1 / Hybrid 1 day per week remote Salary: £50,000 - £60,000 per year Job Type: Full Time, permanent Working Pattern: Monday to Friday, 9:00am-5:30pm (40 hours per week) About ATM Group: ATM Group is a fast-growing, business process outsourcer operating across the UK, EU, and Africa. We partner closely with our clients to improve customer experience, drive performance, and deliver measurable commercial results. As we continue to scale, we're looking for a commercially minded Finance Business Partner to work alongside operational leaders, bringing clear financial insight, constructive challenge and practical support to help drive revenue growth, improve performance, and strengthen margin delivery across our contact centre operations. About The Role: As Finance Business Partner, you will act as the key financial contact for designated contact centre operations and commercial leads. You will support leaders to understand performance drivers, improve productivity, optimise revenue delivery, and maximise contract profitability. You will translate financial and operational data into clear, actionable insight - helping drive better decision-making across client accounts, workforce planning, and commercial initiatives. Please note that this is a Hybrid role with 4 days working from our office in Leicester and therefore candidates must have the legal right to live and work in the UK and be able to reliably commute or be planning to relocate to be considered. Key Duties & Responsibilities: Partner with Operational Directors, Account Leads and Workforce Planning teams to drive performance across contact centre operations. Analyse key contact centre KPIs including revenue per FTE, utilisation, billable hours, productivity, attrition, absence, SLA performance, and margin by client/account. Identify trends and provide recommendations to improve revenue delivery, operational efficiency, and contract profitability. Support pricing, bid modelling and commercial proposals, ensuring assumptions around volumes, staffing models and productivity are robust. Develop financial models to assess new client opportunities, contract changes, and operational initiatives. Support the annual budget and rolling forecast processes, challenging assumptions around volumes, headcount, and revenue delivery. Work closely with the central finance team to support the preparation of monthly management accounts, providing operational insight and meaningful variance commentary. Maintain a forward-looking view of risks and opportunities against forecast, particularly around volumes, client performance, and workforce planning. Provide financial input into contract reviews and commercial discussions with senior stakeholders. Support the continuous improvement of reporting and insight across the Group as we scale. Candidate Profile: Minimum 2 years' experience as a Finance Business Partner (Essential) Qualified Accountant (CIMA / ACA / ACCA) or finalist; strong part-qualified candidates with relevant experience will also be considered. Experience in a commercial finance or business partnering role; contact centre or service-based experience advantageous but not essential. Strong interest in understanding operational drivers and how they translate into financial performance. Analytical mindset with strong Excel skills and confidence building financial models. Comfortable working closely with operational stakeholders and challenging constructively. Commercially curious, proactive and solutions focused. Willingness to learn and develop within a fast-growing business environment - we are open to developing the right individual with strong potential and attitude. What We Offer: £50,000-£60,000 salary (DOE) 35 days holiday (including bank holidays) Company pension Private medical insurance Life insurance Enhanced maternity leave Employee mentoring programme Health & wellbeing programme Staff discounts Company events Free on-site parking Referral programme Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of; Finance Manager, Finance Business Partner, CIMA, Chartered Accountant, Senior Finance Manager, Financial Director, Management Accountant, Finance Specialist, Qualified Accountant may also be considered for this role.
Penguin Recruitment
Policy Town Planner - Principal & Associate
Penguin Recruitment Bristol, Gloucestershire
Policy Town Planners - Principal & Associate Location: Anywhere in the UK Penguin Recruitment is delighted to be supporting a leading global consultancy as they continue to grow their UK town planning capability. We are currently recruiting Principal and Associate level Policy Planners to join a well-established national team working at the forefront of planning policy, strategic planning and placemaking. This opportunity sits within a highly respected Cities, Planning and Design practice that advises on some of the most high-profile and complex planning challenges in the UK. The team plays a key role in supporting the Government's growth agenda, shaping policy frameworks, and delivering long-term strategies that enable sustainable development and inclusive decision-making. The successful candidates will work on a diverse portfolio of projects for central government, local and devolved authorities, developers and infrastructure providers. Current work includes supporting local plan reform, contributing to digital planning initiatives, preparing policy evidence bases, and developing masterplans, strategies and governance frameworks for major growth locations and new settlements. The Role At Principal or Associate level, you will take responsibility for managing planning policy assignments, leading client relationships and coordinating multidisciplinary teams. You will work closely with specialists across planning, urban design, infrastructure, economics and sustainability to deliver integrated, high-quality advice. Key Responsibilities Managing planning policy and strategic planning commissions Advising clients on planning policy at national, regional and local levels Leading the preparation of Local Plans, policy documents and evidence bases Working with public and private sector clients on growth strategies and delivery models Managing client relationships and representing the business at meetings Supporting business development, bids and strategic opportunities Contributing to the growth and profile of the planning team About You Degree in Town Planning or a related discipline (e.g. Geography) MRTPI qualified Strong understanding of UK planning legislation and policy Experience preparing planning policy documents and advising clients Confident communicator with excellent report writing skills Commercial awareness and experience managing projects profitably What's on Offer Competitive salary and profit share Hybrid and flexible working from offices across the UK Private medical insurance, life assurance and income protection Flexible benefits supporting wellbeing and work-life balance Excellent career development and progression opportunities This is a standout opportunity for experienced Policy Planners looking to progress their careers within a values-driven, collaborative consultancy that is directly shaping the future of towns, cities and regions across the UK. Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
Mar 15, 2026
Full time
Policy Town Planners - Principal & Associate Location: Anywhere in the UK Penguin Recruitment is delighted to be supporting a leading global consultancy as they continue to grow their UK town planning capability. We are currently recruiting Principal and Associate level Policy Planners to join a well-established national team working at the forefront of planning policy, strategic planning and placemaking. This opportunity sits within a highly respected Cities, Planning and Design practice that advises on some of the most high-profile and complex planning challenges in the UK. The team plays a key role in supporting the Government's growth agenda, shaping policy frameworks, and delivering long-term strategies that enable sustainable development and inclusive decision-making. The successful candidates will work on a diverse portfolio of projects for central government, local and devolved authorities, developers and infrastructure providers. Current work includes supporting local plan reform, contributing to digital planning initiatives, preparing policy evidence bases, and developing masterplans, strategies and governance frameworks for major growth locations and new settlements. The Role At Principal or Associate level, you will take responsibility for managing planning policy assignments, leading client relationships and coordinating multidisciplinary teams. You will work closely with specialists across planning, urban design, infrastructure, economics and sustainability to deliver integrated, high-quality advice. Key Responsibilities Managing planning policy and strategic planning commissions Advising clients on planning policy at national, regional and local levels Leading the preparation of Local Plans, policy documents and evidence bases Working with public and private sector clients on growth strategies and delivery models Managing client relationships and representing the business at meetings Supporting business development, bids and strategic opportunities Contributing to the growth and profile of the planning team About You Degree in Town Planning or a related discipline (e.g. Geography) MRTPI qualified Strong understanding of UK planning legislation and policy Experience preparing planning policy documents and advising clients Confident communicator with excellent report writing skills Commercial awareness and experience managing projects profitably What's on Offer Competitive salary and profit share Hybrid and flexible working from offices across the UK Private medical insurance, life assurance and income protection Flexible benefits supporting wellbeing and work-life balance Excellent career development and progression opportunities This is a standout opportunity for experienced Policy Planners looking to progress their careers within a values-driven, collaborative consultancy that is directly shaping the future of towns, cities and regions across the UK. Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
Kier Group
Senior Temporary Works Advisor
Kier Group City, Leeds
We're looking for a Senior Temporary Works Advisor to join our Design team based in Leeds, Liverpool, Speke and Salford. Our 100-strong Construction Engineering capability brings together a team of talented civil, structural and geotechnical engineers from a range of backgrounds, combining complex analysis, spatial design and an eye for the practical to deliver buildable solutions on site. We specialise in reimagining permanent designs to make them more buildable, designing temporary works and traffic management solutions, advising on the procedural management of temporary works, construction materials, ground engineering and surveying. Kier Design are a top-25 engineering consultancy, delivering a wide range of services across all sectors of the built environment, providing construction-focused, innovative and sustainable solutions. We have preferential access to Kier's £11bn+ project pipeline, including mega projects like High Speed 2 and Hinkley Point C, frameworks with national and local government and other public bodies, and a range of other interesting projects in every sector of the built environment. We believe in building teams around our people, rather than squeezing people into our teams, we want to help you carve out a role in which you'll grow and thrive for many years to come. Offering market-leading development opportunities, supporting our graduates through the early stages of their careers, enabling our people to become professionally qualified, providing management training and qualifications, and supporting ongoing technical development throughout our people's careers. Actively promoting, so you can keep pushing and stretching yourself. Within this role, you can enjoy competitive annual holiday entitlement with opportunities to buy leave, a fantastic, matched pension scheme, a share in the success you help to create by investing in Kier through our Sharesave and Share Incentive Plans and even more Location : Leeds, Liverpool, Speke and Salford Hours : 40 hours per week - some flexibility on hours available if desired, just let us know when you speak to us We are unable to offer certificates of sponsorship to any candidates in this role. What will you be responsible for? As a Senior Temporary Works Advisor you'll be working within the Construction Engineering team, supporting Kier in contributing to the delivery of a broad range of complex construction engineering services, leading the delivery of some services, providing solutions which are safe and buildable. Your day to day will include: Advising TWCs, Business Unit DIs and business stream DIs (according to role) on the effective implementation of the group Temporary Works standard and associated guidance, complementing the role of SHE Advisor / Manager and Director Providing technical and practical advice on specific areas of temporary works design and implementing in accordance with own level of competency, drawing on the knowledge and experience of other KPS staff as required Undertaking formal and informal TW compliance audits of projects and frameworks on behalf of Business Unit DIs, recording findings (via Novade) supporting identification of trends and improvements Tender and bid winning support including outline design schemes, feasibility studies, production and evaluation of concepts; focussed on buildability, efficiency and innovation; enabling cost estimates to be developed Delivery of alternative solutions and value engineering, enhancing Kier's competitive position Design management advice and coordination to support bid winning and project delivery, including acting as lead designer on projects requiring multidisciplinary teams or where Kier are required to take lead consultant role What are we looking for? This role of Senior Temporary Works Advisor is great for you if: Incorporated member of a relevant professional institutions (e.g. IEng MICE) and significant practical industry relevant experience Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to
Mar 15, 2026
Full time
We're looking for a Senior Temporary Works Advisor to join our Design team based in Leeds, Liverpool, Speke and Salford. Our 100-strong Construction Engineering capability brings together a team of talented civil, structural and geotechnical engineers from a range of backgrounds, combining complex analysis, spatial design and an eye for the practical to deliver buildable solutions on site. We specialise in reimagining permanent designs to make them more buildable, designing temporary works and traffic management solutions, advising on the procedural management of temporary works, construction materials, ground engineering and surveying. Kier Design are a top-25 engineering consultancy, delivering a wide range of services across all sectors of the built environment, providing construction-focused, innovative and sustainable solutions. We have preferential access to Kier's £11bn+ project pipeline, including mega projects like High Speed 2 and Hinkley Point C, frameworks with national and local government and other public bodies, and a range of other interesting projects in every sector of the built environment. We believe in building teams around our people, rather than squeezing people into our teams, we want to help you carve out a role in which you'll grow and thrive for many years to come. Offering market-leading development opportunities, supporting our graduates through the early stages of their careers, enabling our people to become professionally qualified, providing management training and qualifications, and supporting ongoing technical development throughout our people's careers. Actively promoting, so you can keep pushing and stretching yourself. Within this role, you can enjoy competitive annual holiday entitlement with opportunities to buy leave, a fantastic, matched pension scheme, a share in the success you help to create by investing in Kier through our Sharesave and Share Incentive Plans and even more Location : Leeds, Liverpool, Speke and Salford Hours : 40 hours per week - some flexibility on hours available if desired, just let us know when you speak to us We are unable to offer certificates of sponsorship to any candidates in this role. What will you be responsible for? As a Senior Temporary Works Advisor you'll be working within the Construction Engineering team, supporting Kier in contributing to the delivery of a broad range of complex construction engineering services, leading the delivery of some services, providing solutions which are safe and buildable. Your day to day will include: Advising TWCs, Business Unit DIs and business stream DIs (according to role) on the effective implementation of the group Temporary Works standard and associated guidance, complementing the role of SHE Advisor / Manager and Director Providing technical and practical advice on specific areas of temporary works design and implementing in accordance with own level of competency, drawing on the knowledge and experience of other KPS staff as required Undertaking formal and informal TW compliance audits of projects and frameworks on behalf of Business Unit DIs, recording findings (via Novade) supporting identification of trends and improvements Tender and bid winning support including outline design schemes, feasibility studies, production and evaluation of concepts; focussed on buildability, efficiency and innovation; enabling cost estimates to be developed Delivery of alternative solutions and value engineering, enhancing Kier's competitive position Design management advice and coordination to support bid winning and project delivery, including acting as lead designer on projects requiring multidisciplinary teams or where Kier are required to take lead consultant role What are we looking for? This role of Senior Temporary Works Advisor is great for you if: Incorporated member of a relevant professional institutions (e.g. IEng MICE) and significant practical industry relevant experience Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to
Orion Electrotech
Project Manager
Orion Electrotech Bletchley, Buckinghamshire
Project Manager The Role of the Project Manager: Orion is working with a market leader seeking an experienced and dynamic Project Manager to lead a diverse portfolio of engineering projects, ranging from short-term low-value initiatives to large-scale, multimillion-pound programs spanning several years. In this pivotal role, you will support the frontline of the UK's national security efforts by managing projects focused on the design and manufacture of critical equipment for ships and submarines. You will be the driving force behind each project, providing clear direction, managing resources, and ensuring milestones are achieved on time, within scope, and on budget. Your leadership will be essential in maintaining momentum, fostering collaboration, and delivering technical excellence. Responsibilities of the Project Manager: Own the full lifecycle delivery of a portfolio of engineering projects through proactive project management, ensuring successful outcomes. Review RFQs, bid responses, Statements of Work (SoW), technical specifications, and relevant standards to develop a comprehensive understanding of project requirements. Develop and implement detailed project delivery strategies, including resource planning, scheduling, and risk management. Act as the primary point of contact for all internal and external stakeholders, ensuring effective communication and stakeholder engagement. Lead, coordinate, and motivate multidisciplinary project teams, setting targets and milestones to optimise resource utilisation. Manage project compliance with company policies, standards, and industry regulations, focusing on risk mitigation and schedule adherence. Oversee procurement, resource planning, and quality assurance activities, maintaining all project documentation. Support bid responses and contract reviews, contributing to the company's winning proposals. Requirements of the Project Manager: Proven track record in delivering complex engineering projects, ideally in a multi-stakeholder environment. Degree in an engineering discipline (Honours, HNC/HND, or equivalent). Familiarity with project management methodologies (e.g., PRINCE2, APM). Experience working within the defence sector and managing defence-related projects. Knowledge of defence sector systems and cultural nuances. Ability to influence stakeholders at all levels, including senior management. Benefits for the Project Manager: Competitive salary package. Opportunities for professional development and continuous training. Engaging and challenging projects supporting national security. Supportive team environment with a focus on innovation and excellence. Generous pension scheme and flexible working arrangements. If this Project Manager position is of interest, please click Apply or get in touch with Steven at Orion.
Mar 15, 2026
Full time
Project Manager The Role of the Project Manager: Orion is working with a market leader seeking an experienced and dynamic Project Manager to lead a diverse portfolio of engineering projects, ranging from short-term low-value initiatives to large-scale, multimillion-pound programs spanning several years. In this pivotal role, you will support the frontline of the UK's national security efforts by managing projects focused on the design and manufacture of critical equipment for ships and submarines. You will be the driving force behind each project, providing clear direction, managing resources, and ensuring milestones are achieved on time, within scope, and on budget. Your leadership will be essential in maintaining momentum, fostering collaboration, and delivering technical excellence. Responsibilities of the Project Manager: Own the full lifecycle delivery of a portfolio of engineering projects through proactive project management, ensuring successful outcomes. Review RFQs, bid responses, Statements of Work (SoW), technical specifications, and relevant standards to develop a comprehensive understanding of project requirements. Develop and implement detailed project delivery strategies, including resource planning, scheduling, and risk management. Act as the primary point of contact for all internal and external stakeholders, ensuring effective communication and stakeholder engagement. Lead, coordinate, and motivate multidisciplinary project teams, setting targets and milestones to optimise resource utilisation. Manage project compliance with company policies, standards, and industry regulations, focusing on risk mitigation and schedule adherence. Oversee procurement, resource planning, and quality assurance activities, maintaining all project documentation. Support bid responses and contract reviews, contributing to the company's winning proposals. Requirements of the Project Manager: Proven track record in delivering complex engineering projects, ideally in a multi-stakeholder environment. Degree in an engineering discipline (Honours, HNC/HND, or equivalent). Familiarity with project management methodologies (e.g., PRINCE2, APM). Experience working within the defence sector and managing defence-related projects. Knowledge of defence sector systems and cultural nuances. Ability to influence stakeholders at all levels, including senior management. Benefits for the Project Manager: Competitive salary package. Opportunities for professional development and continuous training. Engaging and challenging projects supporting national security. Supportive team environment with a focus on innovation and excellence. Generous pension scheme and flexible working arrangements. If this Project Manager position is of interest, please click Apply or get in touch with Steven at Orion.
NG Bailey
Contracts Manager
NG Bailey Perth, Perth & Kinross
Contracts Manager Scotland Based Permanent - Full time; Flexible Location within Scotland (Hybrid/Office/Work from Home) Competitive Salary + Flexible Benefits Summary Freedom are seeking a new Contracts Manager to manage the full lifecycle of complex, high-value commercial aspects on major 33kV projects, with a mixture of substation and underground cable works. You will take the lead on obtaining prices for sub-contract packages of work, delivering accurate and tailored quotations while meeting deadlines; and ensuring that contract requirements flow down to third parties, and documentation is in place for the operational delivery phase, reporting into the Commercial Manager. The candidate will be Scotland based and able to travel to work at the construction sites throughout northern Scotland, notably the Inverness and Orkney regions, but travel elsewhere throughout Scotland may be required. The role is home based, with the option of working from one of our current (or future) office locations in Glasgow, Perth or Inverness; some travel is expected. Responsibilities include tender management, contract drafting, negotiation, and post-contract administration, focusing on cost-efficiency, safety, and compliance with NEC3/NEC4 standards and Employer Frameworks which Freedom operate under. Development into a full Commercial role is available to the right candidate following approved training and achievement of Professional qualifications. If you thrive in a fast-paced, business-critical environment, this is the role for you. Some of the key deliverables in this role will include: Own & Develop the Client Relationship - Foster a "one-team" approach to service delivery. Financial & P&L Management - Deliver cost-effective solutions while maintaining outstanding customer satisfaction. Manage Supplier Performance - Develop relationships with and ensure third-party contractors meet timescales and provide comprehensive bids that reflect the quality and programme of works. Key Responsibilities: Tender & Procurement: Provide assistance to the Tendering Manager and Estimator during the tender process from invitation to contract award, aiming for lowest total cost of ownership and best value. On site Surveys/site assessments and evaluate any risks and potential problems/financial delivery damages. Evaluations of options or alternatives. Responsible for the checking of accuracy and completeness of Employer, 3rd party documents and engineering specifications. Produce formal quotation documentation. Attend handover meetings were required and explain project scope, estimate, clarifications and assumptions. Contract Negotiation & Risk: Drafting, reviewing, and negotiating contracts, including legal terms and conditions to mitigate commercial risks. Commercial Management: Delivering post-contract commercial management services, including cost forecasting, budget management, and contractor performance management. Strategic Support: Supporting Project Management teams on large-scale infrastructure projects and ensuring compliance with procurement manuals and governance. Stakeholder Management: Engaging with internal stakeholders and external suppliers to manage relationships and resolve disputes. Requirements: Ensure that all work is carried out in accordance with the standards, policies and procedures of Freedom Group and its customers. Proven ability to manage budgets and deliver cost-effective solutions. Able to interpret engineering drawings, relay details and resolve any queries with the PM/Project Engineer/Design Engineers. Working closely with the Project Manager, Engineering and Estimating teams, proactively anticipating and communicating risks, issues and progress to the project team. Proactively managing H&S risks, issues & concerns so that an accident and incident free culture is maintained, including flow down of requirements to third parties. Maintain awareness of H&S policy and rules and keep up to date on changes that impact your role. Ensure compliance with CDM Regulations at procurement stage, ensuring third parties include their Duties in their tenders. Exceptional written and verbal communication skills, with the ability to present information clearly and build strong relationships at all levels. What we're looking for : A detailed knowledge of Underground and Overhead EHV, HV & LV switchgear, installations, cabling/overhead conductors, terminations and metering Previous experience of an estimating role or delivery background involving exposure to a wide range of DNO/IDNO/ICP connections projects Advanced knowledge/experience of the Microsoft Office suite. A full driving licence DNO Experience (Procurement Processes) Experience: Proven experience in commercial/contract management, ideally within the energy or construction sectors. Background in Procurement would be advantageous. Contract Knowledge: Deep understanding of NEC contracts (NEC3/NEC4) and relevant legislation (e.g., Utilities Contract Regulations 2016, CDM Regulations 2015). Commercial Acumen: Strong skills in cost estimating, budgeting, forecasting, and negotiation. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution 25 days holiday Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with
Mar 15, 2026
Full time
Contracts Manager Scotland Based Permanent - Full time; Flexible Location within Scotland (Hybrid/Office/Work from Home) Competitive Salary + Flexible Benefits Summary Freedom are seeking a new Contracts Manager to manage the full lifecycle of complex, high-value commercial aspects on major 33kV projects, with a mixture of substation and underground cable works. You will take the lead on obtaining prices for sub-contract packages of work, delivering accurate and tailored quotations while meeting deadlines; and ensuring that contract requirements flow down to third parties, and documentation is in place for the operational delivery phase, reporting into the Commercial Manager. The candidate will be Scotland based and able to travel to work at the construction sites throughout northern Scotland, notably the Inverness and Orkney regions, but travel elsewhere throughout Scotland may be required. The role is home based, with the option of working from one of our current (or future) office locations in Glasgow, Perth or Inverness; some travel is expected. Responsibilities include tender management, contract drafting, negotiation, and post-contract administration, focusing on cost-efficiency, safety, and compliance with NEC3/NEC4 standards and Employer Frameworks which Freedom operate under. Development into a full Commercial role is available to the right candidate following approved training and achievement of Professional qualifications. If you thrive in a fast-paced, business-critical environment, this is the role for you. Some of the key deliverables in this role will include: Own & Develop the Client Relationship - Foster a "one-team" approach to service delivery. Financial & P&L Management - Deliver cost-effective solutions while maintaining outstanding customer satisfaction. Manage Supplier Performance - Develop relationships with and ensure third-party contractors meet timescales and provide comprehensive bids that reflect the quality and programme of works. Key Responsibilities: Tender & Procurement: Provide assistance to the Tendering Manager and Estimator during the tender process from invitation to contract award, aiming for lowest total cost of ownership and best value. On site Surveys/site assessments and evaluate any risks and potential problems/financial delivery damages. Evaluations of options or alternatives. Responsible for the checking of accuracy and completeness of Employer, 3rd party documents and engineering specifications. Produce formal quotation documentation. Attend handover meetings were required and explain project scope, estimate, clarifications and assumptions. Contract Negotiation & Risk: Drafting, reviewing, and negotiating contracts, including legal terms and conditions to mitigate commercial risks. Commercial Management: Delivering post-contract commercial management services, including cost forecasting, budget management, and contractor performance management. Strategic Support: Supporting Project Management teams on large-scale infrastructure projects and ensuring compliance with procurement manuals and governance. Stakeholder Management: Engaging with internal stakeholders and external suppliers to manage relationships and resolve disputes. Requirements: Ensure that all work is carried out in accordance with the standards, policies and procedures of Freedom Group and its customers. Proven ability to manage budgets and deliver cost-effective solutions. Able to interpret engineering drawings, relay details and resolve any queries with the PM/Project Engineer/Design Engineers. Working closely with the Project Manager, Engineering and Estimating teams, proactively anticipating and communicating risks, issues and progress to the project team. Proactively managing H&S risks, issues & concerns so that an accident and incident free culture is maintained, including flow down of requirements to third parties. Maintain awareness of H&S policy and rules and keep up to date on changes that impact your role. Ensure compliance with CDM Regulations at procurement stage, ensuring third parties include their Duties in their tenders. Exceptional written and verbal communication skills, with the ability to present information clearly and build strong relationships at all levels. What we're looking for : A detailed knowledge of Underground and Overhead EHV, HV & LV switchgear, installations, cabling/overhead conductors, terminations and metering Previous experience of an estimating role or delivery background involving exposure to a wide range of DNO/IDNO/ICP connections projects Advanced knowledge/experience of the Microsoft Office suite. A full driving licence DNO Experience (Procurement Processes) Experience: Proven experience in commercial/contract management, ideally within the energy or construction sectors. Background in Procurement would be advantageous. Contract Knowledge: Deep understanding of NEC contracts (NEC3/NEC4) and relevant legislation (e.g., Utilities Contract Regulations 2016, CDM Regulations 2015). Commercial Acumen: Strong skills in cost estimating, budgeting, forecasting, and negotiation. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution 25 days holiday Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with
LHH Recruitment Solutions
Business Controller
LHH Recruitment Solutions Stevenage, Hertfordshire
Senior Business Controller - Stevenage £60,000 - £80,000 depending on experience Hybrid - 2 days in the office / 3 days WFH We are supporting our client with an exciting opportunity for a CIMA Qualified Senior Business Controller to join their team in Stevenage. This role will see you working closely with Project Managers and operational leaders to provide financial insight, drive performance, and ensure strong financial control across complex projects. Key Responsibilities Lead and develop the controlling team Manage financial planning and quarterly forecasting Partner with Project Managers and lead monthly project reviews Analyse financial performance and identify risks and opportunities Monitor project expenditure and revenue recognition (PoC & T&M) Reconcile work-in-progress and oversee contract status reviews Deliver accurate financial reporting to senior leadership Support bid proposals, cost rates, and commercial decision-making Requirements Fully qualified CIMA / ACCA (or equivalent) Minimum 7 years' experience in financial management or controlling Experience working with complex work packages or project environments Strong analytical, communication, and stakeholder management skills SAP experience, ideally SAP S/4HANA, would be advantageous This is an excellent opportunity for an experienced finance professional looking to make a real impact within a dynamic and collaborative environment.
Mar 15, 2026
Full time
Senior Business Controller - Stevenage £60,000 - £80,000 depending on experience Hybrid - 2 days in the office / 3 days WFH We are supporting our client with an exciting opportunity for a CIMA Qualified Senior Business Controller to join their team in Stevenage. This role will see you working closely with Project Managers and operational leaders to provide financial insight, drive performance, and ensure strong financial control across complex projects. Key Responsibilities Lead and develop the controlling team Manage financial planning and quarterly forecasting Partner with Project Managers and lead monthly project reviews Analyse financial performance and identify risks and opportunities Monitor project expenditure and revenue recognition (PoC & T&M) Reconcile work-in-progress and oversee contract status reviews Deliver accurate financial reporting to senior leadership Support bid proposals, cost rates, and commercial decision-making Requirements Fully qualified CIMA / ACCA (or equivalent) Minimum 7 years' experience in financial management or controlling Experience working with complex work packages or project environments Strong analytical, communication, and stakeholder management skills SAP experience, ideally SAP S/4HANA, would be advantageous This is an excellent opportunity for an experienced finance professional looking to make a real impact within a dynamic and collaborative environment.
Cooper Golding
Marketing Manager
Cooper Golding
Marketing Manager (Can be Part Time), Bideford Role Purpose We are looking for a commercially minded Marketing Manager to build a repeatable, scalable new business pipeline. This is not a traditional brand marketing role the focus is lead generation, CRM management, and long term nurturing of prospects until they are ready to meet the CEO/Biz Dev Director. What Success Looks Like Consistent pipeline of qualified prospects 3-5 new clients per year Each client worth £100k-£250k annually Reduced reliance on founder networking Core Responsibilities Own and manage the full marketing funnel: Content planning and coordination (LinkedIn, insights, case studies) Manage outsourced suppliers and freelancers Maintain and optimise Pipedrive CRM Build structured lead nurturing campaigns Track every prospect interaction and next step Qualify & prepare prospects before meetings Post meeting follow ups and long term relationship nurturing Email marketing and marketing automation Reporting on pipeline health and forecasts Key Skills & Experience B2B marketing experience (agency or professional services ideal) Strong CRM experience (Pipedrive, HubSpot, or similar) Comfortable writing business focused communications Organised and process driven Able to manage suppliers and hold them accountable Commercial awareness understands how agencies win work Working Arrangement Based in or near Bideford Flexible hours Part time (approx. 2-4 days per week in the office) First 90 Days Expectations Audit current pipeline and CRM Clean and structure Pipedrive Implement a nurture cadence for all prospects Create reporting dashboard Establish monthly pipeline targets
Mar 15, 2026
Full time
Marketing Manager (Can be Part Time), Bideford Role Purpose We are looking for a commercially minded Marketing Manager to build a repeatable, scalable new business pipeline. This is not a traditional brand marketing role the focus is lead generation, CRM management, and long term nurturing of prospects until they are ready to meet the CEO/Biz Dev Director. What Success Looks Like Consistent pipeline of qualified prospects 3-5 new clients per year Each client worth £100k-£250k annually Reduced reliance on founder networking Core Responsibilities Own and manage the full marketing funnel: Content planning and coordination (LinkedIn, insights, case studies) Manage outsourced suppliers and freelancers Maintain and optimise Pipedrive CRM Build structured lead nurturing campaigns Track every prospect interaction and next step Qualify & prepare prospects before meetings Post meeting follow ups and long term relationship nurturing Email marketing and marketing automation Reporting on pipeline health and forecasts Key Skills & Experience B2B marketing experience (agency or professional services ideal) Strong CRM experience (Pipedrive, HubSpot, or similar) Comfortable writing business focused communications Organised and process driven Able to manage suppliers and hold them accountable Commercial awareness understands how agencies win work Working Arrangement Based in or near Bideford Flexible hours Part time (approx. 2-4 days per week in the office) First 90 Days Expectations Audit current pipeline and CRM Clean and structure Pipedrive Implement a nurture cadence for all prospects Create reporting dashboard Establish monthly pipeline targets
Eden Brown
Senior Energy Consultant (Built Environment)
Eden Brown
Senior Energy Consultant (Built Environment) London (Hybrid/Flexible working) Up to 55,000 (dependent on experience) Permanent, Full-time An independent engineering and sustainability consultancy based in Central London are on the lookout for an experienced and motivated Senior Energy Consultant to join their growing team. They specialise in providing their clients with tailored advice to help them deliver practical, well-engineered, sustainable solutions. This is an exciting opportunity for a technically strong and client-focused consultant with 3-5 years of experience delivering building performance modelling, energy assessments and sustainability advice across a range of project types. The role will suit someone who enjoys combining technical analysis with clear communication, working collaboratively with design teams, and helping clients make informed, practical decisions to improve building performance and reduce environmental impact. You will support and lead energy modelling and compliance tasks, contribute to project delivery, and play a key role in client-facing consultancy, working alongside engineers, architects, developers and contractors. Key Responsibilities Technical Delivery - Deliver building performance modelling and energy analysis across multiple project stages (concept through to construction and post-completion). - Carry out dynamic thermal modelling using IES VE, including energy use, comfort and overheating assessments. - Undertake compliance and regulatory assessments including: - SAP calculations - Part L compliance assessments (including modelling outputs and reporting) - EPC assessments - Conduct overheating risk assessments, including TM52 analysis and interpretation of results to guide design decisions. - Deliver daylight modelling assessments and reporting, supporting design optimisation and planning requirements. - Interpret modelling results and translate findings into practical recommendations for design teams and clients. Consultancy & Project Support - Support project management activities including programme coordination, deliverables tracking, and maintaining high-quality outputs. - Attend design team meetings and contribute technical input clearly and confidently. - Provide written technical reports, presentations, and summaries suitable for both technical and non-technical audiences. - Assist in developing energy and sustainability strategies for buildings, balancing performance, buildability, and cost-effectiveness. - Support internal quality assurance processes and ensure deliverables align with company standards. - Work closely with senior consultants and directors to deliver high-quality consultancy advice. - Contribute to internal knowledge-sharing and continuous improvement of modelling approaches, templates and best practices. - Support innovation in tools, workflows and methods to ensure the business remains at the forefront of sustainable design consultancy. - Mentor and support junior team members where appropriate. Essential skills and experience: - 3-5 years professional experience in energy / sustainability consultancy, building physics, or building services engineering. - Strong working knowledge of IES VE. - Experience delivering SAP calculations and understanding UK residential compliance requirements. - Strong understanding of Part L and compliance processes. - Experience with EPC assessments and reporting outputs (or strong working knowledge). - Experience applying TM52 for overheating analysis and comfort assessment. - Daylight modelling experience and ability to interpret and communicate results. - Strong report writing skills with attention to detail and clarity. - Confidence in communicating technical information to clients and project teams. Looking for someone who is not only technically capable, but also demonstrates strong consultancy behaviours, including: - A proactive, solutions-focused approach to challenges. - Ability to build credibility and trust with clients and design teams. - Strong stakeholder management and the ability to influence outcomes. - Clear communication and ability to tailor messaging to different audiences. - A practical mindset: recommending solutions that are buildable, cost-effective and aligned with project goals. Desirable skills and experience: - Experience with additional standards and guidance such as CIBSE TM54, TM59, TM46, or NABERS UK. - Experience supporting planning-stage energy strategies and carbon reporting. - Familiarity with operational energy and performance evaluation approaches. - Commercial awareness and contribution to bids, fee proposals or business development. - Progress toward a professional qualification (e.g., CIBSE, Energy Institute, IEMA, etc.). What We Offer - Competitive salary up to 52,000 (depending on experience). - Flexible and supportive working culture. - A caring environment where staff wellbeing and development are prioritised. - Clear pathways for professional growth (technical, managerial and commercial). - Exposure to varied, meaningful projects focused on real-world sustainability outcomes. - A collaborative team culture where innovation, creativity and continuous improvement are encouraged. If this role potentially sounds of interest, then please do get in touch for a confidential conversation to discuss in more detail. Please apply below or get in touch with Zoe Elliott at: (url removed) Eden Brown is committed to equality in the workplace and is an equal opportunity employer.
Mar 15, 2026
Full time
Senior Energy Consultant (Built Environment) London (Hybrid/Flexible working) Up to 55,000 (dependent on experience) Permanent, Full-time An independent engineering and sustainability consultancy based in Central London are on the lookout for an experienced and motivated Senior Energy Consultant to join their growing team. They specialise in providing their clients with tailored advice to help them deliver practical, well-engineered, sustainable solutions. This is an exciting opportunity for a technically strong and client-focused consultant with 3-5 years of experience delivering building performance modelling, energy assessments and sustainability advice across a range of project types. The role will suit someone who enjoys combining technical analysis with clear communication, working collaboratively with design teams, and helping clients make informed, practical decisions to improve building performance and reduce environmental impact. You will support and lead energy modelling and compliance tasks, contribute to project delivery, and play a key role in client-facing consultancy, working alongside engineers, architects, developers and contractors. Key Responsibilities Technical Delivery - Deliver building performance modelling and energy analysis across multiple project stages (concept through to construction and post-completion). - Carry out dynamic thermal modelling using IES VE, including energy use, comfort and overheating assessments. - Undertake compliance and regulatory assessments including: - SAP calculations - Part L compliance assessments (including modelling outputs and reporting) - EPC assessments - Conduct overheating risk assessments, including TM52 analysis and interpretation of results to guide design decisions. - Deliver daylight modelling assessments and reporting, supporting design optimisation and planning requirements. - Interpret modelling results and translate findings into practical recommendations for design teams and clients. Consultancy & Project Support - Support project management activities including programme coordination, deliverables tracking, and maintaining high-quality outputs. - Attend design team meetings and contribute technical input clearly and confidently. - Provide written technical reports, presentations, and summaries suitable for both technical and non-technical audiences. - Assist in developing energy and sustainability strategies for buildings, balancing performance, buildability, and cost-effectiveness. - Support internal quality assurance processes and ensure deliverables align with company standards. - Work closely with senior consultants and directors to deliver high-quality consultancy advice. - Contribute to internal knowledge-sharing and continuous improvement of modelling approaches, templates and best practices. - Support innovation in tools, workflows and methods to ensure the business remains at the forefront of sustainable design consultancy. - Mentor and support junior team members where appropriate. Essential skills and experience: - 3-5 years professional experience in energy / sustainability consultancy, building physics, or building services engineering. - Strong working knowledge of IES VE. - Experience delivering SAP calculations and understanding UK residential compliance requirements. - Strong understanding of Part L and compliance processes. - Experience with EPC assessments and reporting outputs (or strong working knowledge). - Experience applying TM52 for overheating analysis and comfort assessment. - Daylight modelling experience and ability to interpret and communicate results. - Strong report writing skills with attention to detail and clarity. - Confidence in communicating technical information to clients and project teams. Looking for someone who is not only technically capable, but also demonstrates strong consultancy behaviours, including: - A proactive, solutions-focused approach to challenges. - Ability to build credibility and trust with clients and design teams. - Strong stakeholder management and the ability to influence outcomes. - Clear communication and ability to tailor messaging to different audiences. - A practical mindset: recommending solutions that are buildable, cost-effective and aligned with project goals. Desirable skills and experience: - Experience with additional standards and guidance such as CIBSE TM54, TM59, TM46, or NABERS UK. - Experience supporting planning-stage energy strategies and carbon reporting. - Familiarity with operational energy and performance evaluation approaches. - Commercial awareness and contribution to bids, fee proposals or business development. - Progress toward a professional qualification (e.g., CIBSE, Energy Institute, IEMA, etc.). What We Offer - Competitive salary up to 52,000 (depending on experience). - Flexible and supportive working culture. - A caring environment where staff wellbeing and development are prioritised. - Clear pathways for professional growth (technical, managerial and commercial). - Exposure to varied, meaningful projects focused on real-world sustainability outcomes. - A collaborative team culture where innovation, creativity and continuous improvement are encouraged. If this role potentially sounds of interest, then please do get in touch for a confidential conversation to discuss in more detail. Please apply below or get in touch with Zoe Elliott at: (url removed) Eden Brown is committed to equality in the workplace and is an equal opportunity employer.
Cooper Golding
Client Services/Account Manager - Digital bias
Cooper Golding Exeter, Devon
Salary £40,000 - £50, 000 Based in Bideford, North Devon, our client is looking for a Digital Account Manager to join their digital team to help translate technical campaign results to their clients. Working across PPC, Paid Social, Programmatic, SEO (and all other digital channels) you will support the Digital Director to develop digital marketing strategies to hit clients' business objectives. You'll be working with the internal Account management and digital teams, and with external Client Marketing teams, Client Data teams, Search engines, Social Media platforms, Programmatic platforms and Analytics platforms. Responsibilities Understanding the strengths and weaknesses of each channel to best advise clients where to spend for certain objectives. Develop strategies and oversee the implementation of digital marketing strategies across relevant channels. Talking and listening to clients to then translate their needs into a planned digital strategy. Translating and presenting technical campaign performance to relevant stakeholders. Supporting with new business pitches. Collecting data to analyse how campaigns are performing to get the best possible return from a client's investment using a variety of metrics. Conducting in-depth research into audience targeting based on the clients' objectives e.g. keyword research, behaviour targeting, retargeting etc. Maintaining and showing avid interest in pushing their knowledge of industry best practices, new technologies and new channels. Coordinating with the Account Management team to identify growth strategies. Working collaboratively with the Director of Client Services and MD to interrogate client briefs, by challenging and asking questions, to develop communications briefs that meet business needs in an effective and accountable way. Identifying cross-sell and upsell opportunities across the entire agency portfolio; the digital team has financially remunerated growth targets which this role would contribute towards (& be rewarded for). To succeed you will be Strategic, analytical thinker with strong numerical skills High attention to detail and able to manipulate data using advanced Excel and/or specialist packages Ability to proofread content, spot grammatical errors and match the content to pre-agreed strategies Curious about human behaviour and interaction with technology Must be a people person, comfortable face-to-face and on-your-feet thinker. Always happy to ring clients to spark conversation and continue build relationships. Articulate, verbally and in writing, able to simplify and convey complex data and the insights gathered from it. Up-to-date with technological developments, particularly developments in search, search engines, core social media platforms (Meta/TikTok/SnapChat/YouTube etc) and programmatic platforms. Commercially minded and able to understand the role of digital in a client's business. Self-sufficient in their work; able to plan and prioritise. Well organised, efficient and able to work to tight deadlines. Willing to co-operate with and support other team members. Able to work under pressure and seek support when needed.
Mar 15, 2026
Full time
Salary £40,000 - £50, 000 Based in Bideford, North Devon, our client is looking for a Digital Account Manager to join their digital team to help translate technical campaign results to their clients. Working across PPC, Paid Social, Programmatic, SEO (and all other digital channels) you will support the Digital Director to develop digital marketing strategies to hit clients' business objectives. You'll be working with the internal Account management and digital teams, and with external Client Marketing teams, Client Data teams, Search engines, Social Media platforms, Programmatic platforms and Analytics platforms. Responsibilities Understanding the strengths and weaknesses of each channel to best advise clients where to spend for certain objectives. Develop strategies and oversee the implementation of digital marketing strategies across relevant channels. Talking and listening to clients to then translate their needs into a planned digital strategy. Translating and presenting technical campaign performance to relevant stakeholders. Supporting with new business pitches. Collecting data to analyse how campaigns are performing to get the best possible return from a client's investment using a variety of metrics. Conducting in-depth research into audience targeting based on the clients' objectives e.g. keyword research, behaviour targeting, retargeting etc. Maintaining and showing avid interest in pushing their knowledge of industry best practices, new technologies and new channels. Coordinating with the Account Management team to identify growth strategies. Working collaboratively with the Director of Client Services and MD to interrogate client briefs, by challenging and asking questions, to develop communications briefs that meet business needs in an effective and accountable way. Identifying cross-sell and upsell opportunities across the entire agency portfolio; the digital team has financially remunerated growth targets which this role would contribute towards (& be rewarded for). To succeed you will be Strategic, analytical thinker with strong numerical skills High attention to detail and able to manipulate data using advanced Excel and/or specialist packages Ability to proofread content, spot grammatical errors and match the content to pre-agreed strategies Curious about human behaviour and interaction with technology Must be a people person, comfortable face-to-face and on-your-feet thinker. Always happy to ring clients to spark conversation and continue build relationships. Articulate, verbally and in writing, able to simplify and convey complex data and the insights gathered from it. Up-to-date with technological developments, particularly developments in search, search engines, core social media platforms (Meta/TikTok/SnapChat/YouTube etc) and programmatic platforms. Commercially minded and able to understand the role of digital in a client's business. Self-sufficient in their work; able to plan and prioritise. Well organised, efficient and able to work to tight deadlines. Willing to co-operate with and support other team members. Able to work under pressure and seek support when needed.
Customer Success Manager, EMEA
CloudFlare
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Location: London About the Department Customer Success Managers, Account Executives, Business Development Representatives, Solution Engineers, and Sales Operations - all working together to help our customers solve their business challenges by adopting Cloudflare while creating the revenue streams that help the company provide free service to millions in our community. What you'll do You will be responsible for ensuring the success of Cloudflare's Enterprise customers and managing all of their post-sale experiences. You will bring strong relationship-building experience, product knowledge, project management and organizational skills, as well as a high degree of empathy to ensure the customer's satisfaction with Cloudflare's services. You will maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs. You will act as the primary point of contact for Cloudflare customers and will be "the face of the business". You will act as an internal escalation point for customer requests including: technical questions, contract questions, and other account-related questions. You will advocate for customers internally and balance the needs of the customer with the business needs of Cloudflare. You will own your book of business and will be responsible for delivering results on KPIs including revenue retention. This is driven through demonstrating the value of the products and services provided to the customer's business via quarterly reviews. To success you will need to: Manage the customer lifecycle post-contract, identifying and communicating relevant features and functionality to support specific business needs. Foster strong relationships with customers and internal teams to find solutions to problems and ensure customer satisfaction. Lead retention efforts by demonstrating the value Cloudflare's products and services provide, through all suitable interactions. Coordinate and execute business reviews, delivering insights and recommendations to ensure customer alignment with business objectives. Leverage customer data to uncover potential risks and expansion opportunities, supporting growth and long-term retention. Work collaboratively with Product, Engineering, Marketing, and other internal teams to resolve customer business issues to drive customer business outcomes. Communicate and escalate potential customer issues through the appropriate channels to ensure timely resolution. Triage and manage inbound inquiries, gathering necessary detail for internal follow-up. Identify areas for improvement with internal processes. Required skills, knowledge and experience Strong communication skills in English (verbal and written) Bachelor degree required, Master degree is a plus 5+ years of experience in post-sales customer-facing roles in enterprise SaaS businesses, ideally in Customer Success Management Strong understanding of computer networking, application and network security, and "how the internet works" Strong relationship-building skills and experience working with high value enterprise-level customers. Strong organizational skills with a proven ability to prioritize and multitask in a dynamic environment, and to perform under pressure Excellent interpersonal communication and presentation skills. Experience with customer negotiations and handling difficult customer conversations High degree of empathy and a customer-centric mindset to ensure our customers' success and satisfaction. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107. Apply for this job indicates a required field First Name Last Name Email Phone Country Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Legal Name (if different than above) Would you like to include your LinkedIn profile, personal website or blog? How did you hear about this job? Do you now or will you in the future require immigration sponsorship to work at Cloudflare? Select Please review and acknowledge Cloudflare's Candidate Privacy Policy (). Are you fluent in Spanish and/or Portuguese? Select What would be your salary expectations for this position?
Mar 14, 2026
Full time
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Location: London About the Department Customer Success Managers, Account Executives, Business Development Representatives, Solution Engineers, and Sales Operations - all working together to help our customers solve their business challenges by adopting Cloudflare while creating the revenue streams that help the company provide free service to millions in our community. What you'll do You will be responsible for ensuring the success of Cloudflare's Enterprise customers and managing all of their post-sale experiences. You will bring strong relationship-building experience, product knowledge, project management and organizational skills, as well as a high degree of empathy to ensure the customer's satisfaction with Cloudflare's services. You will maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs. You will act as the primary point of contact for Cloudflare customers and will be "the face of the business". You will act as an internal escalation point for customer requests including: technical questions, contract questions, and other account-related questions. You will advocate for customers internally and balance the needs of the customer with the business needs of Cloudflare. You will own your book of business and will be responsible for delivering results on KPIs including revenue retention. This is driven through demonstrating the value of the products and services provided to the customer's business via quarterly reviews. To success you will need to: Manage the customer lifecycle post-contract, identifying and communicating relevant features and functionality to support specific business needs. Foster strong relationships with customers and internal teams to find solutions to problems and ensure customer satisfaction. Lead retention efforts by demonstrating the value Cloudflare's products and services provide, through all suitable interactions. Coordinate and execute business reviews, delivering insights and recommendations to ensure customer alignment with business objectives. Leverage customer data to uncover potential risks and expansion opportunities, supporting growth and long-term retention. Work collaboratively with Product, Engineering, Marketing, and other internal teams to resolve customer business issues to drive customer business outcomes. Communicate and escalate potential customer issues through the appropriate channels to ensure timely resolution. Triage and manage inbound inquiries, gathering necessary detail for internal follow-up. Identify areas for improvement with internal processes. Required skills, knowledge and experience Strong communication skills in English (verbal and written) Bachelor degree required, Master degree is a plus 5+ years of experience in post-sales customer-facing roles in enterprise SaaS businesses, ideally in Customer Success Management Strong understanding of computer networking, application and network security, and "how the internet works" Strong relationship-building skills and experience working with high value enterprise-level customers. Strong organizational skills with a proven ability to prioritize and multitask in a dynamic environment, and to perform under pressure Excellent interpersonal communication and presentation skills. Experience with customer negotiations and handling difficult customer conversations High degree of empathy and a customer-centric mindset to ensure our customers' success and satisfaction. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107. Apply for this job indicates a required field First Name Last Name Email Phone Country Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Legal Name (if different than above) Would you like to include your LinkedIn profile, personal website or blog? How did you hear about this job? Do you now or will you in the future require immigration sponsorship to work at Cloudflare? Select Please review and acknowledge Cloudflare's Candidate Privacy Policy (). Are you fluent in Spanish and/or Portuguese? Select What would be your salary expectations for this position?
Customer Success Manager
Advance Systems International Birmingham, Staffordshire
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Mar 14, 2026
Full time
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Shorterm Group
Product Manager
Shorterm Group
Product Manager - Obsolescence & OE Programmes£58,000 - £72,000Full Time Hybrid, GloucestershireAn exciting opportunity has arisen for a Product Manager to help resolve obsolescence & OE Programmes, resolving business-critical obsolescence challenges and leading Original Equipment (OE) programmes for complex airborne systems.You will lead cross-functional teams, drive programme execution, and ensure delivery against financial, contractual and strategic objectives. This is a high-visibility role requiring strong commercial acumen, stakeholder management and disciplined project governance within a regulated aviation environment.Key Responsibilities - Lead and manage projects of varying size and complexity, ensuring delivery to scope, cost and schedule - Hold programme leadership and P&L responsibility for assigned OE programmes - Manage customer relationships and ensure adherence to contractual obligations - Lead product changes driven by obsolescence, reliability improvement, cost reduction or customer request - Own product lifecycle management through structured tollgate governance processes - Maintain robust project controls including scope definition, change management, risk & opportunity registers, and accurate budget/forecast tracking - Organise and lead programme reviews, contract reviews, IPTs and PMRs with internal and external stakeholders - Deliver budget commitments and maintain accurate sales forecasts - Drive demand management activities via S&OP processes - Manage pricing strategy and identify growth and margin enhancement initiatives - Lead bids and proposals for assigned programmes - Monitor and improve customer satisfaction metrics including OTD and quality performance - Contribute to continuous improvement initiatives and Lean/Kaizen activitiesEssential Requirements - Degree qualified in Business, Engineering, Law or similar (or equivalent experience) - Proven experience leading programme or product activities within a matrixed aviation organisation - Strong project management capability (scope, schedule, cost and resource management) - Experience managing multiple concurrent projects to required timeline, quality and cost - Strong commercial awareness with P&L responsibility - Excellent stakeholder engagement and negotiation skills - Strong analytical, problem-solving and numeracy skills - Ability to work independently with high levels of drive and accountability - Willingness to travel internationally (up to 10%) - Eligibility to obtain and maintain BPSS security clearanceDesirable Experience - Technical background in Aerospace/Aviation - PMI certification - Experience influencing senior stakeholders and leading small teams - Proven ability to lead initiatives of moderate scope and impact - Strong organisational and governance capabilityWhat's on Offer - Competitive base salary - Annual bonus - Non-contributory pension - Life assurance & group income protection - Private medical cover - 26 days holiday (with option to buy/sell) - Flexible working arrangementsFlexible benefits package allowing tailored reward options.This is an excellent opportunity for an experienced aerospace programme or product professional looking to take ownership of high-impact OE programmes and play a strategic role in resolving complex obsolescence and lifecycle challenges within a global aviation business.
Mar 14, 2026
Full time
Product Manager - Obsolescence & OE Programmes£58,000 - £72,000Full Time Hybrid, GloucestershireAn exciting opportunity has arisen for a Product Manager to help resolve obsolescence & OE Programmes, resolving business-critical obsolescence challenges and leading Original Equipment (OE) programmes for complex airborne systems.You will lead cross-functional teams, drive programme execution, and ensure delivery against financial, contractual and strategic objectives. This is a high-visibility role requiring strong commercial acumen, stakeholder management and disciplined project governance within a regulated aviation environment.Key Responsibilities - Lead and manage projects of varying size and complexity, ensuring delivery to scope, cost and schedule - Hold programme leadership and P&L responsibility for assigned OE programmes - Manage customer relationships and ensure adherence to contractual obligations - Lead product changes driven by obsolescence, reliability improvement, cost reduction or customer request - Own product lifecycle management through structured tollgate governance processes - Maintain robust project controls including scope definition, change management, risk & opportunity registers, and accurate budget/forecast tracking - Organise and lead programme reviews, contract reviews, IPTs and PMRs with internal and external stakeholders - Deliver budget commitments and maintain accurate sales forecasts - Drive demand management activities via S&OP processes - Manage pricing strategy and identify growth and margin enhancement initiatives - Lead bids and proposals for assigned programmes - Monitor and improve customer satisfaction metrics including OTD and quality performance - Contribute to continuous improvement initiatives and Lean/Kaizen activitiesEssential Requirements - Degree qualified in Business, Engineering, Law or similar (or equivalent experience) - Proven experience leading programme or product activities within a matrixed aviation organisation - Strong project management capability (scope, schedule, cost and resource management) - Experience managing multiple concurrent projects to required timeline, quality and cost - Strong commercial awareness with P&L responsibility - Excellent stakeholder engagement and negotiation skills - Strong analytical, problem-solving and numeracy skills - Ability to work independently with high levels of drive and accountability - Willingness to travel internationally (up to 10%) - Eligibility to obtain and maintain BPSS security clearanceDesirable Experience - Technical background in Aerospace/Aviation - PMI certification - Experience influencing senior stakeholders and leading small teams - Proven ability to lead initiatives of moderate scope and impact - Strong organisational and governance capabilityWhat's on Offer - Competitive base salary - Annual bonus - Non-contributory pension - Life assurance & group income protection - Private medical cover - 26 days holiday (with option to buy/sell) - Flexible working arrangementsFlexible benefits package allowing tailored reward options.This is an excellent opportunity for an experienced aerospace programme or product professional looking to take ownership of high-impact OE programmes and play a strategic role in resolving complex obsolescence and lifecycle challenges within a global aviation business.
Hawk 3 Talent Solutions
Bid Manager - 12 Month FTC
Hawk 3 Talent Solutions
Job Title: Bid Manager Location: Coventry / Home Based (Hybrid) Hours: Full-time, 37.5 hours per week Employment Type: 12 month FTC, potential to become permanent Sector: Facilities Management Hawk 3 Talent Solutions are proud to be supporting a leading service provider in their search for a dynamic Bid Manager to join our Sales & Marketing team. This is a pivotal role where you will transform complex technical requirements into compelling, winning bid submissions that drive our business forward. The Role You will take full ownership of the bid lifecycle, from initial planning to final submission. You'll be the bridge between our technical experts and our clients, ensuring every proposal is cohesive, innovative, and perfectly aligned with customer needs. Key Responsibilities: Bid Leadership: Compile and manage comprehensive bid management plans, ensuring all deadlines are met. Content Creation: Write and edit high-quality solutions, "cajoling" content from Subject Matter Experts (SMEs) to create a single, persuasive voice. Strategic Collaboration: Work closely with the Head of Sales to develop win themes and impactful post-tender presentations. Knowledge Management: Maintain a central bid library of best practices and innovations to ensure we are always "moving forward". Digital Presence: Develop engaging social media content for LinkedIn to showcase our successes. What You'll Bring Industry Expertise: Proven Bid Management within the Commercial or Industrial Facilities Management sector. Professional Certification: APMP Bid & Proposal Management Certification (or equivalent). Technical Savvy: Expert proficiency in MS Office 365; experience with Salesforce is highly desirable. Exceptional Communication: The ability to interpret complex requirements and translate them into simple, winning narratives. Autonomy: A self-starter who is comfortable working alone or as part of a collaborative team. Offering In return. We believe in a culture of Trust, Innovation, and Support. We don't just offer a job; we offer a platform for you to excel in an environment that values agility and diversity. Salary & Benefits £55,000 salary + 8% win bonus 7.5% pension Bupa- single £4,306 car allowance X4 life assurance Company sick pay. 33 Days Holiday (including statutory bank holidays) (p. 2). Comprehensive Healthcare and Employee Assistance Program (EAP) Lifestyle Perks: Cycle to Work scheme, Salary Sacrifice options, and regular recognition through our Excellence Awards Closing date 10th April 2026 Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client. To Apply please follow the application process for the site this job is advertised on or mail your CV to (url removed). By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
Mar 14, 2026
Full time
Job Title: Bid Manager Location: Coventry / Home Based (Hybrid) Hours: Full-time, 37.5 hours per week Employment Type: 12 month FTC, potential to become permanent Sector: Facilities Management Hawk 3 Talent Solutions are proud to be supporting a leading service provider in their search for a dynamic Bid Manager to join our Sales & Marketing team. This is a pivotal role where you will transform complex technical requirements into compelling, winning bid submissions that drive our business forward. The Role You will take full ownership of the bid lifecycle, from initial planning to final submission. You'll be the bridge between our technical experts and our clients, ensuring every proposal is cohesive, innovative, and perfectly aligned with customer needs. Key Responsibilities: Bid Leadership: Compile and manage comprehensive bid management plans, ensuring all deadlines are met. Content Creation: Write and edit high-quality solutions, "cajoling" content from Subject Matter Experts (SMEs) to create a single, persuasive voice. Strategic Collaboration: Work closely with the Head of Sales to develop win themes and impactful post-tender presentations. Knowledge Management: Maintain a central bid library of best practices and innovations to ensure we are always "moving forward". Digital Presence: Develop engaging social media content for LinkedIn to showcase our successes. What You'll Bring Industry Expertise: Proven Bid Management within the Commercial or Industrial Facilities Management sector. Professional Certification: APMP Bid & Proposal Management Certification (or equivalent). Technical Savvy: Expert proficiency in MS Office 365; experience with Salesforce is highly desirable. Exceptional Communication: The ability to interpret complex requirements and translate them into simple, winning narratives. Autonomy: A self-starter who is comfortable working alone or as part of a collaborative team. Offering In return. We believe in a culture of Trust, Innovation, and Support. We don't just offer a job; we offer a platform for you to excel in an environment that values agility and diversity. Salary & Benefits £55,000 salary + 8% win bonus 7.5% pension Bupa- single £4,306 car allowance X4 life assurance Company sick pay. 33 Days Holiday (including statutory bank holidays) (p. 2). Comprehensive Healthcare and Employee Assistance Program (EAP) Lifestyle Perks: Cycle to Work scheme, Salary Sacrifice options, and regular recognition through our Excellence Awards Closing date 10th April 2026 Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client. To Apply please follow the application process for the site this job is advertised on or mail your CV to (url removed). By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
Bid Manager
Alexander Edward James Consulting Limited City, London
A growing consultancy client of ours are seeking an experienced bid manager to work throughout the bid lifecycle, ensuring documentation is produced to a high standard, milestones are achieved, and the customers needs and competitive environment are fully understood. They follow internationally recognised bid management practices such as APMP processes or Shipley methodology click apply for full job details
Mar 14, 2026
Full time
A growing consultancy client of ours are seeking an experienced bid manager to work throughout the bid lifecycle, ensuring documentation is produced to a high standard, milestones are achieved, and the customers needs and competitive environment are fully understood. They follow internationally recognised bid management practices such as APMP processes or Shipley methodology click apply for full job details
Customer Success Manager
OneAdvanced Birmingham, Staffordshire
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Mar 14, 2026
Full time
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Deloitte
Cyber - CIAM Technical Specialist (Manager or Senior Consultant), Cyber Risk
Deloitte
Connect to your Industry Cyber Risk & Security. Everybody's talking about it. Every major corporation is concerned by it. The Government is investing £1.9 billion in tackling it. We're shaping strategies and transforming technology to minimise it and we need you to join us. You'll build strong relationships within a Cyber practice with over 200 extremely talented individuals. Our team brings together people who graduated in everything from Philosophy to Law, Maths and Computer Science. Join them and you will operate at the cutting edge, enjoying the kind of professional development that will set your potential free. At Deloitte, the Cyber Identity team help our clients assess, design, and implement Identity solutions to support digital change and reduce the risk of high impact cyber-attacks. Quite simply, the Identity team help ensure our client's business can expand and adapt to the changing digital and regulatory needs in a secure and complaint manner. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity You will have a passion and curiosity, for cyber and technology, comfortable with operating in a fastpaced environment where you will define and lead the implementation of various identity solutions that enable our clients explore new business opportunities, while reducing the risk of these changes. As an IAM technical specialist/lead, you will be responsible for: Engagement Delivery: Leading large and complex IAM engagements, you will be well versed in the Identity lifecycle and concepts as well as alignment of requirements to security frameworks like NIST. Supporting clients to define and develop their identity projects and programmes, from current state review through to CIAM strategies, roadmap development, and execution of activities to mobilise projects and programmes. Project and programme delivery, covering solution requirements definition, solution architecture, high and low-level design development, solution build / configuration / deployment / integration, supported by testing and hand-over to business as usual operational teams. Form part of digital transformation and enterprise recovery engagements delivering IAM solutions and remediation activity. Deliver broader cyber engagements where needed (across related disciplines like architecture, data security and application security) Market Development: Distilling complex technical matters into simple narratives to drive and lead conversations with senior client stakeholders. Ongoing client engagement / relationship management - building and maintaining client relationships in support of account targeting. Opportunity pursuit - engaging with clients to capture problem statements / solution requirements, developing client propositions / solutions, defining detailed delivery timelines, resource requirements and cost estimates, and supporting client pitch activity. Working with FS sector leadership to shape and refine both existing and new IAM market propositions / offerings. Connect to your skills and professional experience Whilst a bachelor's degree (or equivalent) in Computer Science or Engineering is desirable, we are more interested in your real-world professional experience and your ability to turn this into impactful client outcomes. Technical Skills: The skills we want you to ultimately have will cover: Broad enterprise identity experience across Enterprise and Customer Authentication, with demonstrable ability to build identity strategies which integrate into client enterprise architectures and beyond. Experience working in a digital transformation environment supporting the definition of Identity architecture leveraging cloud native and/or other IAM solutions. Advanced, practical experience of a variety of CIAM solutions such as ForgeRock, Ping, Microsoft Azure B2C, Okta, and Auth0 or equivalent. Advanced, practical experience of cloud hosting services including, Amazon Web Services, Microsoft Azure, Google Cloud Platform. Hands-on experience of Microsoft Active Directory/Azure AD Domain Services, Federation Services, Certificate Services, DNS and DHCP or equivalent. Hands-on experience of implementation of OAuth, OIDC and JWTs. Understanding of decentralised identity, verifiable credentials, microservices and Trust over IP architecture stack. Detail oriented and strong problem-solving skills. Excellent oral and written communication skills including concisely communicating status and creating customer reports and presentations. Consulting Skills: Project management - Experience with waterfall and agile type methodologies, often working within client specified frameworks. Delivery team management: Managing teams across a mix of locations, cultures, and experience levels. Client stakeholder management - Strong communication and relationship skills to manage a variety of client stakeholders from CISO to Developer. In addition to the above the following are desirable: Consulting or equivalent background. Understanding of malware and the modern threat landscape. Relevant certifications (e.g. CISSP, certifications from Microsoft, ISC2, ISACA, SANS, GIAC, ECCouncil etc. or equivalent). Exposure to/Understanding of DevOps tools and repositories (e.g. Git, Azure Dev Ops, Kubernetes, Docker, Jenkins, Ansible etc.). Role based access control (RBAC) design. Practical experience with Linux operating systems. Experience with Modern Authentication concepts e.g. Self-Service Identity, Bring your own Identity, SCIM, SAML, WS-Federation, OAuth, Open ID Connect or equivalent. Ability to hold Security Clearance. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Cyber The modern world is more complex than ever before, and we are navigating an ever-changing landscape. We help clients to operate with resilience and grow with confidence to secure success and minimise risk. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "Join Deloitte and you'll be guiding major clients to their best technology and process decisions. You'll work at the cutting edge, with some of the finest minds in this field, and be able to take your career in any direction." - Deloitte employee "At Deloitte, is collaboration that sets us apart. Our scale and structure mean you can draw on all kinds of expertise from across our entire global business and behave as a true business partner for your clients." - Deloitte employee Our hybrid working policy You'll be based in London with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Connect to your return to work opportunity Are you looking to return to the workplace after an extended career break? For this role we can offer coaching and support designed for returners to refresh your knowledge and skills . click apply for full job details
Mar 14, 2026
Full time
Connect to your Industry Cyber Risk & Security. Everybody's talking about it. Every major corporation is concerned by it. The Government is investing £1.9 billion in tackling it. We're shaping strategies and transforming technology to minimise it and we need you to join us. You'll build strong relationships within a Cyber practice with over 200 extremely talented individuals. Our team brings together people who graduated in everything from Philosophy to Law, Maths and Computer Science. Join them and you will operate at the cutting edge, enjoying the kind of professional development that will set your potential free. At Deloitte, the Cyber Identity team help our clients assess, design, and implement Identity solutions to support digital change and reduce the risk of high impact cyber-attacks. Quite simply, the Identity team help ensure our client's business can expand and adapt to the changing digital and regulatory needs in a secure and complaint manner. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity You will have a passion and curiosity, for cyber and technology, comfortable with operating in a fastpaced environment where you will define and lead the implementation of various identity solutions that enable our clients explore new business opportunities, while reducing the risk of these changes. As an IAM technical specialist/lead, you will be responsible for: Engagement Delivery: Leading large and complex IAM engagements, you will be well versed in the Identity lifecycle and concepts as well as alignment of requirements to security frameworks like NIST. Supporting clients to define and develop their identity projects and programmes, from current state review through to CIAM strategies, roadmap development, and execution of activities to mobilise projects and programmes. Project and programme delivery, covering solution requirements definition, solution architecture, high and low-level design development, solution build / configuration / deployment / integration, supported by testing and hand-over to business as usual operational teams. Form part of digital transformation and enterprise recovery engagements delivering IAM solutions and remediation activity. Deliver broader cyber engagements where needed (across related disciplines like architecture, data security and application security) Market Development: Distilling complex technical matters into simple narratives to drive and lead conversations with senior client stakeholders. Ongoing client engagement / relationship management - building and maintaining client relationships in support of account targeting. Opportunity pursuit - engaging with clients to capture problem statements / solution requirements, developing client propositions / solutions, defining detailed delivery timelines, resource requirements and cost estimates, and supporting client pitch activity. Working with FS sector leadership to shape and refine both existing and new IAM market propositions / offerings. Connect to your skills and professional experience Whilst a bachelor's degree (or equivalent) in Computer Science or Engineering is desirable, we are more interested in your real-world professional experience and your ability to turn this into impactful client outcomes. Technical Skills: The skills we want you to ultimately have will cover: Broad enterprise identity experience across Enterprise and Customer Authentication, with demonstrable ability to build identity strategies which integrate into client enterprise architectures and beyond. Experience working in a digital transformation environment supporting the definition of Identity architecture leveraging cloud native and/or other IAM solutions. Advanced, practical experience of a variety of CIAM solutions such as ForgeRock, Ping, Microsoft Azure B2C, Okta, and Auth0 or equivalent. Advanced, practical experience of cloud hosting services including, Amazon Web Services, Microsoft Azure, Google Cloud Platform. Hands-on experience of Microsoft Active Directory/Azure AD Domain Services, Federation Services, Certificate Services, DNS and DHCP or equivalent. Hands-on experience of implementation of OAuth, OIDC and JWTs. Understanding of decentralised identity, verifiable credentials, microservices and Trust over IP architecture stack. Detail oriented and strong problem-solving skills. Excellent oral and written communication skills including concisely communicating status and creating customer reports and presentations. Consulting Skills: Project management - Experience with waterfall and agile type methodologies, often working within client specified frameworks. Delivery team management: Managing teams across a mix of locations, cultures, and experience levels. Client stakeholder management - Strong communication and relationship skills to manage a variety of client stakeholders from CISO to Developer. In addition to the above the following are desirable: Consulting or equivalent background. Understanding of malware and the modern threat landscape. Relevant certifications (e.g. CISSP, certifications from Microsoft, ISC2, ISACA, SANS, GIAC, ECCouncil etc. or equivalent). Exposure to/Understanding of DevOps tools and repositories (e.g. Git, Azure Dev Ops, Kubernetes, Docker, Jenkins, Ansible etc.). Role based access control (RBAC) design. Practical experience with Linux operating systems. Experience with Modern Authentication concepts e.g. Self-Service Identity, Bring your own Identity, SCIM, SAML, WS-Federation, OAuth, Open ID Connect or equivalent. Ability to hold Security Clearance. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Cyber The modern world is more complex than ever before, and we are navigating an ever-changing landscape. We help clients to operate with resilience and grow with confidence to secure success and minimise risk. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "Join Deloitte and you'll be guiding major clients to their best technology and process decisions. You'll work at the cutting edge, with some of the finest minds in this field, and be able to take your career in any direction." - Deloitte employee "At Deloitte, is collaboration that sets us apart. Our scale and structure mean you can draw on all kinds of expertise from across our entire global business and behave as a true business partner for your clients." - Deloitte employee Our hybrid working policy You'll be based in London with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Connect to your return to work opportunity Are you looking to return to the workplace after an extended career break? For this role we can offer coaching and support designed for returners to refresh your knowledge and skills . click apply for full job details
Sovereign Network Group
Community Investment and Partnership Lead
Sovereign Network Group
Are you experienced in Community Investment and looking for your next role? This is an exciting opportunity for a community focused individual to join our Communities Team at Sovereign Network Group (SNG) as a Community Investment and Partnership Lead on a permanent basis. Ideally, you'll be based from our Wembley office, combining both home and office working to ensure a positive work/life balance. Some travel will be required between other SNG offices across our geography and sites across Central London and boroughs. SNG provides over 85,000 homes and invest in communities across London and the South of England our purpose, to provide quality affordable homes and places that people love for generations. The Role The role will be at the heart of our London and Hertford delivering Community Investment and partnership actively through commissioning and supporting activity that creates social impact. You will lead in the delivery and ongoing development of a Locality based Community Investment strategy, embedding our Thriving Communities, Customer Impact and Corporate Plan priorities across two localities. Reporting to the Community Investment and Partnership Manager this post will be embedded with our other customer facing teams and require excellent partnership skills, a focus on delivering social impact, ability to identify opportunities for fundraising and programme development and commitment to customer service with the confidence to collaborate with a variety of stakeholders. Creating, implementing and overseeing the delivery of a wide-ranging programme of interventions in localities Ensuring that contracts and projects are managed effectively, including performance management that demonstrates our social impact Ensuring the smooth and effective financial management of projects via contracts and grants, including adhering to procurement and financial regulations Supporting the Partnerships and Funding team by writing bids that bring in external funding to deliver social impact in our communities Working collaboratively with Community Investment colleagues to ensure the Thriving Communities vision is delivered in localities Working effectively with our Grants Officer to support the grant programmes and work with awardees as required Embedding a framework for social impact and outcomes recording What we need from you Ideally, you'll have significant experience and expertise in the Community Investment sector gained from working in a similar role. You'll need excellent partnership skills, a focus on delivering social impact, ability to identify opportunities for fundraising and programme development and commitment to customer service with the confidence to collaborate with a variety of stakeholders. You'll also have: A proven track record of positive stakeholder engagement and relationship management, both internally and externally Excellent communication skills both oral and written, tailored to a range of audiences Strong organisational and project management skills Experience of quality assurance of projects, including monitoring and evaluation systems Confidence with budget management and financial systems IT literate and able to use technology for effective project delivery We have some great benefits at SNG, including: 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package 3 additional Wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Enhanced maternity/adoption pay Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service) Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. If you would like the opportunity to make a real impact within our changing and growing organisation, we would love to hear from you!
Mar 14, 2026
Full time
Are you experienced in Community Investment and looking for your next role? This is an exciting opportunity for a community focused individual to join our Communities Team at Sovereign Network Group (SNG) as a Community Investment and Partnership Lead on a permanent basis. Ideally, you'll be based from our Wembley office, combining both home and office working to ensure a positive work/life balance. Some travel will be required between other SNG offices across our geography and sites across Central London and boroughs. SNG provides over 85,000 homes and invest in communities across London and the South of England our purpose, to provide quality affordable homes and places that people love for generations. The Role The role will be at the heart of our London and Hertford delivering Community Investment and partnership actively through commissioning and supporting activity that creates social impact. You will lead in the delivery and ongoing development of a Locality based Community Investment strategy, embedding our Thriving Communities, Customer Impact and Corporate Plan priorities across two localities. Reporting to the Community Investment and Partnership Manager this post will be embedded with our other customer facing teams and require excellent partnership skills, a focus on delivering social impact, ability to identify opportunities for fundraising and programme development and commitment to customer service with the confidence to collaborate with a variety of stakeholders. Creating, implementing and overseeing the delivery of a wide-ranging programme of interventions in localities Ensuring that contracts and projects are managed effectively, including performance management that demonstrates our social impact Ensuring the smooth and effective financial management of projects via contracts and grants, including adhering to procurement and financial regulations Supporting the Partnerships and Funding team by writing bids that bring in external funding to deliver social impact in our communities Working collaboratively with Community Investment colleagues to ensure the Thriving Communities vision is delivered in localities Working effectively with our Grants Officer to support the grant programmes and work with awardees as required Embedding a framework for social impact and outcomes recording What we need from you Ideally, you'll have significant experience and expertise in the Community Investment sector gained from working in a similar role. You'll need excellent partnership skills, a focus on delivering social impact, ability to identify opportunities for fundraising and programme development and commitment to customer service with the confidence to collaborate with a variety of stakeholders. You'll also have: A proven track record of positive stakeholder engagement and relationship management, both internally and externally Excellent communication skills both oral and written, tailored to a range of audiences Strong organisational and project management skills Experience of quality assurance of projects, including monitoring and evaluation systems Confidence with budget management and financial systems IT literate and able to use technology for effective project delivery We have some great benefits at SNG, including: 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package 3 additional Wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Enhanced maternity/adoption pay Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service) Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. If you would like the opportunity to make a real impact within our changing and growing organisation, we would love to hear from you!
BAM UK & Ireland
Bid Manager
BAM UK & Ireland
Building a sustainable tomorrow We have an exciting opportunity for an experienced Bid Manager to join our team in Scotland working on energy and civil engineering projects across the region. Making Possible This is a key role to support and assist in the management and preparation of timely bid submissions to secure projects for our development and delivery teams. Your key activities will include: Res
Mar 14, 2026
Full time
Building a sustainable tomorrow We have an exciting opportunity for an experienced Bid Manager to join our team in Scotland working on energy and civil engineering projects across the region. Making Possible This is a key role to support and assist in the management and preparation of timely bid submissions to secure projects for our development and delivery teams. Your key activities will include: Res

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