At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Location: London About the Department Customer Success Managers, Account Executives, Business Development Representatives, Solution Engineers, and Sales Operations - all working together to help our customers solve their business challenges by adopting Cloudflare while creating the revenue streams that help the company provide free service to millions in our community. What you'll do You will be responsible for ensuring the success of Cloudflare's Enterprise customers and managing all of their post-sale experiences. You will bring strong relationship-building experience, product knowledge, project management and organizational skills, as well as a high degree of empathy to ensure the customer's satisfaction with Cloudflare's services. You will maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs. You will act as the primary point of contact for Cloudflare customers and will be "the face of the business". You will act as an internal escalation point for customer requests including: technical questions, contract questions, and other account-related questions. You will advocate for customers internally and balance the needs of the customer with the business needs of Cloudflare. You will own your book of business and will be responsible for delivering results on KPIs including revenue retention. This is driven through demonstrating the value of the products and services provided to the customer's business via quarterly reviews. To success you will need to: Manage the customer lifecycle post-contract, identifying and communicating relevant features and functionality to support specific business needs. Foster strong relationships with customers and internal teams to find solutions to problems and ensure customer satisfaction. Lead retention efforts by demonstrating the value Cloudflare's products and services provide, through all suitable interactions. Coordinate and execute business reviews, delivering insights and recommendations to ensure customer alignment with business objectives. Leverage customer data to uncover potential risks and expansion opportunities, supporting growth and long-term retention. Work collaboratively with Product, Engineering, Marketing, and other internal teams to resolve customer business issues to drive customer business outcomes. Communicate and escalate potential customer issues through the appropriate channels to ensure timely resolution. Triage and manage inbound inquiries, gathering necessary detail for internal follow-up. Identify areas for improvement with internal processes. Required skills, knowledge and experience Strong communication skills in English (verbal and written) Bachelor degree required, Master degree is a plus 5+ years of experience in post-sales customer-facing roles in enterprise SaaS businesses, ideally in Customer Success Management Strong understanding of computer networking, application and network security, and "how the internet works" Strong relationship-building skills and experience working with high value enterprise-level customers. Strong organizational skills with a proven ability to prioritize and multitask in a dynamic environment, and to perform under pressure Excellent interpersonal communication and presentation skills. Experience with customer negotiations and handling difficult customer conversations High degree of empathy and a customer-centric mindset to ensure our customers' success and satisfaction. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107. Apply for this job indicates a required field First Name Last Name Email Phone Country Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Legal Name (if different than above) Would you like to include your LinkedIn profile, personal website or blog? How did you hear about this job? Do you now or will you in the future require immigration sponsorship to work at Cloudflare? Select Please review and acknowledge Cloudflare's Candidate Privacy Policy (). Are you fluent in Spanish and/or Portuguese? Select What would be your salary expectations for this position?
Mar 14, 2026
Full time
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Location: London About the Department Customer Success Managers, Account Executives, Business Development Representatives, Solution Engineers, and Sales Operations - all working together to help our customers solve their business challenges by adopting Cloudflare while creating the revenue streams that help the company provide free service to millions in our community. What you'll do You will be responsible for ensuring the success of Cloudflare's Enterprise customers and managing all of their post-sale experiences. You will bring strong relationship-building experience, product knowledge, project management and organizational skills, as well as a high degree of empathy to ensure the customer's satisfaction with Cloudflare's services. You will maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs. You will act as the primary point of contact for Cloudflare customers and will be "the face of the business". You will act as an internal escalation point for customer requests including: technical questions, contract questions, and other account-related questions. You will advocate for customers internally and balance the needs of the customer with the business needs of Cloudflare. You will own your book of business and will be responsible for delivering results on KPIs including revenue retention. This is driven through demonstrating the value of the products and services provided to the customer's business via quarterly reviews. To success you will need to: Manage the customer lifecycle post-contract, identifying and communicating relevant features and functionality to support specific business needs. Foster strong relationships with customers and internal teams to find solutions to problems and ensure customer satisfaction. Lead retention efforts by demonstrating the value Cloudflare's products and services provide, through all suitable interactions. Coordinate and execute business reviews, delivering insights and recommendations to ensure customer alignment with business objectives. Leverage customer data to uncover potential risks and expansion opportunities, supporting growth and long-term retention. Work collaboratively with Product, Engineering, Marketing, and other internal teams to resolve customer business issues to drive customer business outcomes. Communicate and escalate potential customer issues through the appropriate channels to ensure timely resolution. Triage and manage inbound inquiries, gathering necessary detail for internal follow-up. Identify areas for improvement with internal processes. Required skills, knowledge and experience Strong communication skills in English (verbal and written) Bachelor degree required, Master degree is a plus 5+ years of experience in post-sales customer-facing roles in enterprise SaaS businesses, ideally in Customer Success Management Strong understanding of computer networking, application and network security, and "how the internet works" Strong relationship-building skills and experience working with high value enterprise-level customers. Strong organizational skills with a proven ability to prioritize and multitask in a dynamic environment, and to perform under pressure Excellent interpersonal communication and presentation skills. Experience with customer negotiations and handling difficult customer conversations High degree of empathy and a customer-centric mindset to ensure our customers' success and satisfaction. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107. Apply for this job indicates a required field First Name Last Name Email Phone Country Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Legal Name (if different than above) Would you like to include your LinkedIn profile, personal website or blog? How did you hear about this job? Do you now or will you in the future require immigration sponsorship to work at Cloudflare? Select Please review and acknowledge Cloudflare's Candidate Privacy Policy (). Are you fluent in Spanish and/or Portuguese? Select What would be your salary expectations for this position?
Advance Systems International
Birmingham, Staffordshire
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Mar 14, 2026
Full time
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Product Manager - Obsolescence & OE Programmes£58,000 - £72,000Full Time Hybrid, GloucestershireAn exciting opportunity has arisen for a Product Manager to help resolve obsolescence & OE Programmes, resolving business-critical obsolescence challenges and leading Original Equipment (OE) programmes for complex airborne systems.You will lead cross-functional teams, drive programme execution, and ensure delivery against financial, contractual and strategic objectives. This is a high-visibility role requiring strong commercial acumen, stakeholder management and disciplined project governance within a regulated aviation environment.Key Responsibilities - Lead and manage projects of varying size and complexity, ensuring delivery to scope, cost and schedule - Hold programme leadership and P&L responsibility for assigned OE programmes - Manage customer relationships and ensure adherence to contractual obligations - Lead product changes driven by obsolescence, reliability improvement, cost reduction or customer request - Own product lifecycle management through structured tollgate governance processes - Maintain robust project controls including scope definition, change management, risk & opportunity registers, and accurate budget/forecast tracking - Organise and lead programme reviews, contract reviews, IPTs and PMRs with internal and external stakeholders - Deliver budget commitments and maintain accurate sales forecasts - Drive demand management activities via S&OP processes - Manage pricing strategy and identify growth and margin enhancement initiatives - Lead bids and proposals for assigned programmes - Monitor and improve customer satisfaction metrics including OTD and quality performance - Contribute to continuous improvement initiatives and Lean/Kaizen activitiesEssential Requirements - Degree qualified in Business, Engineering, Law or similar (or equivalent experience) - Proven experience leading programme or product activities within a matrixed aviation organisation - Strong project management capability (scope, schedule, cost and resource management) - Experience managing multiple concurrent projects to required timeline, quality and cost - Strong commercial awareness with P&L responsibility - Excellent stakeholder engagement and negotiation skills - Strong analytical, problem-solving and numeracy skills - Ability to work independently with high levels of drive and accountability - Willingness to travel internationally (up to 10%) - Eligibility to obtain and maintain BPSS security clearanceDesirable Experience - Technical background in Aerospace/Aviation - PMI certification - Experience influencing senior stakeholders and leading small teams - Proven ability to lead initiatives of moderate scope and impact - Strong organisational and governance capabilityWhat's on Offer - Competitive base salary - Annual bonus - Non-contributory pension - Life assurance & group income protection - Private medical cover - 26 days holiday (with option to buy/sell) - Flexible working arrangementsFlexible benefits package allowing tailored reward options.This is an excellent opportunity for an experienced aerospace programme or product professional looking to take ownership of high-impact OE programmes and play a strategic role in resolving complex obsolescence and lifecycle challenges within a global aviation business.
Mar 14, 2026
Full time
Product Manager - Obsolescence & OE Programmes£58,000 - £72,000Full Time Hybrid, GloucestershireAn exciting opportunity has arisen for a Product Manager to help resolve obsolescence & OE Programmes, resolving business-critical obsolescence challenges and leading Original Equipment (OE) programmes for complex airborne systems.You will lead cross-functional teams, drive programme execution, and ensure delivery against financial, contractual and strategic objectives. This is a high-visibility role requiring strong commercial acumen, stakeholder management and disciplined project governance within a regulated aviation environment.Key Responsibilities - Lead and manage projects of varying size and complexity, ensuring delivery to scope, cost and schedule - Hold programme leadership and P&L responsibility for assigned OE programmes - Manage customer relationships and ensure adherence to contractual obligations - Lead product changes driven by obsolescence, reliability improvement, cost reduction or customer request - Own product lifecycle management through structured tollgate governance processes - Maintain robust project controls including scope definition, change management, risk & opportunity registers, and accurate budget/forecast tracking - Organise and lead programme reviews, contract reviews, IPTs and PMRs with internal and external stakeholders - Deliver budget commitments and maintain accurate sales forecasts - Drive demand management activities via S&OP processes - Manage pricing strategy and identify growth and margin enhancement initiatives - Lead bids and proposals for assigned programmes - Monitor and improve customer satisfaction metrics including OTD and quality performance - Contribute to continuous improvement initiatives and Lean/Kaizen activitiesEssential Requirements - Degree qualified in Business, Engineering, Law or similar (or equivalent experience) - Proven experience leading programme or product activities within a matrixed aviation organisation - Strong project management capability (scope, schedule, cost and resource management) - Experience managing multiple concurrent projects to required timeline, quality and cost - Strong commercial awareness with P&L responsibility - Excellent stakeholder engagement and negotiation skills - Strong analytical, problem-solving and numeracy skills - Ability to work independently with high levels of drive and accountability - Willingness to travel internationally (up to 10%) - Eligibility to obtain and maintain BPSS security clearanceDesirable Experience - Technical background in Aerospace/Aviation - PMI certification - Experience influencing senior stakeholders and leading small teams - Proven ability to lead initiatives of moderate scope and impact - Strong organisational and governance capabilityWhat's on Offer - Competitive base salary - Annual bonus - Non-contributory pension - Life assurance & group income protection - Private medical cover - 26 days holiday (with option to buy/sell) - Flexible working arrangementsFlexible benefits package allowing tailored reward options.This is an excellent opportunity for an experienced aerospace programme or product professional looking to take ownership of high-impact OE programmes and play a strategic role in resolving complex obsolescence and lifecycle challenges within a global aviation business.
Green Cat Contracting is an Engineering contractor specialising in Balance of Plant contracts for the Renewable Energy and Hydrogen production sectors across the UK. We're growing fast and looking for a Senior Electrical Estimator to join our team in Glasgow. About the Role The Senior Electrical Estimator is responsible for leading the estimating and tendering process for electrical renewable projects ranging from small works to complex projects. Duties include reviewing drawings, quantifying materials, labour, and plant, and preparing commercially robust submissions. This includes overseeing subcontractor engagement, cost analysis, and risk assessment, client requirements, and electrical installation regulations. The role also supports project delivery through variation pricing, client meetings, and coordination with project managers, ensuring accurate records, effective resource planning, and strong communication. Key Responsibilities Manage procurement of electrical components and build strong supplier relationships. Ensure each tender is completed consistently and accurately reflecting project requirements Produce accurate take off / measures of tenders and subsequent inputting into estimating software to ensure that the project costs are fully understood Liaise with the civils and mechanical bid teams to ensure cohesive overall tender packages Liaise with the design team to ensure employers requirements are fully covered Ensure compliance with relevant standards and regulations. What We're Looking For Degree in Electrical Engineering or significant relevant industry experience. Proven electrical estimating background for both LV and HV systems up to 33kV Established industry and supplier contacts Good understanding of electrical design and equipment specification Ability to manage multiple projects and suppliers simultaneously Clear communicator with a practical, solution-focused mindset Willingness to travel to sites and supplier locations throughout the UK Full UK driving licence Authorised to work unrestricted within the UK Why Join Us? Green Cat Contracting is a dynamic and ambitious company with a strong track record in renewable energy. You'll be part of a collaborative team with opportunities to shape projects and grow your career. We support professional development and offer exposure to all aspects of project delivery. As well as being supported and encouraged to develop your career here at Green Cat Contracting Ltd, we also offer the following: Competitive Salary 25 days Annual Leave plus 8 Public Holidays Royal London Pension Private Healthcare Professional Development support How to Apply Send your CV and a short cover letter to Learn more at Job Types: Full-time, Permanent Pay: From £40,000.00 per year Benefits: Company events Company pension Cycle to work scheme Enhanced maternity leave Enhanced paternity leave Private medical insurance Sick pay Work authorisation: United Kingdom (required) Location: Glasgow G2 5UB (required) Work Location: In person
Mar 14, 2026
Full time
Green Cat Contracting is an Engineering contractor specialising in Balance of Plant contracts for the Renewable Energy and Hydrogen production sectors across the UK. We're growing fast and looking for a Senior Electrical Estimator to join our team in Glasgow. About the Role The Senior Electrical Estimator is responsible for leading the estimating and tendering process for electrical renewable projects ranging from small works to complex projects. Duties include reviewing drawings, quantifying materials, labour, and plant, and preparing commercially robust submissions. This includes overseeing subcontractor engagement, cost analysis, and risk assessment, client requirements, and electrical installation regulations. The role also supports project delivery through variation pricing, client meetings, and coordination with project managers, ensuring accurate records, effective resource planning, and strong communication. Key Responsibilities Manage procurement of electrical components and build strong supplier relationships. Ensure each tender is completed consistently and accurately reflecting project requirements Produce accurate take off / measures of tenders and subsequent inputting into estimating software to ensure that the project costs are fully understood Liaise with the civils and mechanical bid teams to ensure cohesive overall tender packages Liaise with the design team to ensure employers requirements are fully covered Ensure compliance with relevant standards and regulations. What We're Looking For Degree in Electrical Engineering or significant relevant industry experience. Proven electrical estimating background for both LV and HV systems up to 33kV Established industry and supplier contacts Good understanding of electrical design and equipment specification Ability to manage multiple projects and suppliers simultaneously Clear communicator with a practical, solution-focused mindset Willingness to travel to sites and supplier locations throughout the UK Full UK driving licence Authorised to work unrestricted within the UK Why Join Us? Green Cat Contracting is a dynamic and ambitious company with a strong track record in renewable energy. You'll be part of a collaborative team with opportunities to shape projects and grow your career. We support professional development and offer exposure to all aspects of project delivery. As well as being supported and encouraged to develop your career here at Green Cat Contracting Ltd, we also offer the following: Competitive Salary 25 days Annual Leave plus 8 Public Holidays Royal London Pension Private Healthcare Professional Development support How to Apply Send your CV and a short cover letter to Learn more at Job Types: Full-time, Permanent Pay: From £40,000.00 per year Benefits: Company events Company pension Cycle to work scheme Enhanced maternity leave Enhanced paternity leave Private medical insurance Sick pay Work authorisation: United Kingdom (required) Location: Glasgow G2 5UB (required) Work Location: In person
Job Title: Bid Manager Location: Coventry / Home Based (Hybrid) Hours: Full-time, 37.5 hours per week Employment Type: 12 month FTC, potential to become permanent Sector: Facilities Management Hawk 3 Talent Solutions are proud to be supporting a leading service provider in their search for a dynamic Bid Manager to join our Sales & Marketing team. This is a pivotal role where you will transform complex technical requirements into compelling, winning bid submissions that drive our business forward. The Role You will take full ownership of the bid lifecycle, from initial planning to final submission. You'll be the bridge between our technical experts and our clients, ensuring every proposal is cohesive, innovative, and perfectly aligned with customer needs. Key Responsibilities: Bid Leadership: Compile and manage comprehensive bid management plans, ensuring all deadlines are met. Content Creation: Write and edit high-quality solutions, "cajoling" content from Subject Matter Experts (SMEs) to create a single, persuasive voice. Strategic Collaboration: Work closely with the Head of Sales to develop win themes and impactful post-tender presentations. Knowledge Management: Maintain a central bid library of best practices and innovations to ensure we are always "moving forward". Digital Presence: Develop engaging social media content for LinkedIn to showcase our successes. What You'll Bring Industry Expertise: Proven Bid Management within the Commercial or Industrial Facilities Management sector. Professional Certification: APMP Bid & Proposal Management Certification (or equivalent). Technical Savvy: Expert proficiency in MS Office 365; experience with Salesforce is highly desirable. Exceptional Communication: The ability to interpret complex requirements and translate them into simple, winning narratives. Autonomy: A self-starter who is comfortable working alone or as part of a collaborative team. Offering In return. We believe in a culture of Trust, Innovation, and Support. We don't just offer a job; we offer a platform for you to excel in an environment that values agility and diversity. Salary & Benefits £55,000 salary + 8% win bonus 7.5% pension Bupa- single £4,306 car allowance X4 life assurance Company sick pay. 33 Days Holiday (including statutory bank holidays) (p. 2). Comprehensive Healthcare and Employee Assistance Program (EAP) Lifestyle Perks: Cycle to Work scheme, Salary Sacrifice options, and regular recognition through our Excellence Awards Closing date 10th April 2026 Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client. To Apply please follow the application process for the site this job is advertised on or mail your CV to (url removed). By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
Mar 14, 2026
Full time
Job Title: Bid Manager Location: Coventry / Home Based (Hybrid) Hours: Full-time, 37.5 hours per week Employment Type: 12 month FTC, potential to become permanent Sector: Facilities Management Hawk 3 Talent Solutions are proud to be supporting a leading service provider in their search for a dynamic Bid Manager to join our Sales & Marketing team. This is a pivotal role where you will transform complex technical requirements into compelling, winning bid submissions that drive our business forward. The Role You will take full ownership of the bid lifecycle, from initial planning to final submission. You'll be the bridge between our technical experts and our clients, ensuring every proposal is cohesive, innovative, and perfectly aligned with customer needs. Key Responsibilities: Bid Leadership: Compile and manage comprehensive bid management plans, ensuring all deadlines are met. Content Creation: Write and edit high-quality solutions, "cajoling" content from Subject Matter Experts (SMEs) to create a single, persuasive voice. Strategic Collaboration: Work closely with the Head of Sales to develop win themes and impactful post-tender presentations. Knowledge Management: Maintain a central bid library of best practices and innovations to ensure we are always "moving forward". Digital Presence: Develop engaging social media content for LinkedIn to showcase our successes. What You'll Bring Industry Expertise: Proven Bid Management within the Commercial or Industrial Facilities Management sector. Professional Certification: APMP Bid & Proposal Management Certification (or equivalent). Technical Savvy: Expert proficiency in MS Office 365; experience with Salesforce is highly desirable. Exceptional Communication: The ability to interpret complex requirements and translate them into simple, winning narratives. Autonomy: A self-starter who is comfortable working alone or as part of a collaborative team. Offering In return. We believe in a culture of Trust, Innovation, and Support. We don't just offer a job; we offer a platform for you to excel in an environment that values agility and diversity. Salary & Benefits £55,000 salary + 8% win bonus 7.5% pension Bupa- single £4,306 car allowance X4 life assurance Company sick pay. 33 Days Holiday (including statutory bank holidays) (p. 2). Comprehensive Healthcare and Employee Assistance Program (EAP) Lifestyle Perks: Cycle to Work scheme, Salary Sacrifice options, and regular recognition through our Excellence Awards Closing date 10th April 2026 Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client. To Apply please follow the application process for the site this job is advertised on or mail your CV to (url removed). By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
Alexander Edward James Consulting Limited
City, London
A growing consultancy client of ours are seeking an experienced bid manager to work throughout the bid lifecycle, ensuring documentation is produced to a high standard, milestones are achieved, and the customers needs and competitive environment are fully understood. They follow internationally recognised bid management practices such as APMP processes or Shipley methodology click apply for full job details
Mar 14, 2026
Full time
A growing consultancy client of ours are seeking an experienced bid manager to work throughout the bid lifecycle, ensuring documentation is produced to a high standard, milestones are achieved, and the customers needs and competitive environment are fully understood. They follow internationally recognised bid management practices such as APMP processes or Shipley methodology click apply for full job details
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Mar 14, 2026
Full time
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Connect to your Industry Cyber Risk & Security. Everybody's talking about it. Every major corporation is concerned by it. The Government is investing £1.9 billion in tackling it. We're shaping strategies and transforming technology to minimise it and we need you to join us. You'll build strong relationships within a Cyber practice with over 200 extremely talented individuals. Our team brings together people who graduated in everything from Philosophy to Law, Maths and Computer Science. Join them and you will operate at the cutting edge, enjoying the kind of professional development that will set your potential free. At Deloitte, the Cyber Identity team help our clients assess, design, and implement Identity solutions to support digital change and reduce the risk of high impact cyber-attacks. Quite simply, the Identity team help ensure our client's business can expand and adapt to the changing digital and regulatory needs in a secure and complaint manner. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity You will have a passion and curiosity, for cyber and technology, comfortable with operating in a fastpaced environment where you will define and lead the implementation of various identity solutions that enable our clients explore new business opportunities, while reducing the risk of these changes. As an IAM technical specialist/lead, you will be responsible for: Engagement Delivery: Leading large and complex IAM engagements, you will be well versed in the Identity lifecycle and concepts as well as alignment of requirements to security frameworks like NIST. Supporting clients to define and develop their identity projects and programmes, from current state review through to CIAM strategies, roadmap development, and execution of activities to mobilise projects and programmes. Project and programme delivery, covering solution requirements definition, solution architecture, high and low-level design development, solution build / configuration / deployment / integration, supported by testing and hand-over to business as usual operational teams. Form part of digital transformation and enterprise recovery engagements delivering IAM solutions and remediation activity. Deliver broader cyber engagements where needed (across related disciplines like architecture, data security and application security) Market Development: Distilling complex technical matters into simple narratives to drive and lead conversations with senior client stakeholders. Ongoing client engagement / relationship management - building and maintaining client relationships in support of account targeting. Opportunity pursuit - engaging with clients to capture problem statements / solution requirements, developing client propositions / solutions, defining detailed delivery timelines, resource requirements and cost estimates, and supporting client pitch activity. Working with FS sector leadership to shape and refine both existing and new IAM market propositions / offerings. Connect to your skills and professional experience Whilst a bachelor's degree (or equivalent) in Computer Science or Engineering is desirable, we are more interested in your real-world professional experience and your ability to turn this into impactful client outcomes. Technical Skills: The skills we want you to ultimately have will cover: Broad enterprise identity experience across Enterprise and Customer Authentication, with demonstrable ability to build identity strategies which integrate into client enterprise architectures and beyond. Experience working in a digital transformation environment supporting the definition of Identity architecture leveraging cloud native and/or other IAM solutions. Advanced, practical experience of a variety of CIAM solutions such as ForgeRock, Ping, Microsoft Azure B2C, Okta, and Auth0 or equivalent. Advanced, practical experience of cloud hosting services including, Amazon Web Services, Microsoft Azure, Google Cloud Platform. Hands-on experience of Microsoft Active Directory/Azure AD Domain Services, Federation Services, Certificate Services, DNS and DHCP or equivalent. Hands-on experience of implementation of OAuth, OIDC and JWTs. Understanding of decentralised identity, verifiable credentials, microservices and Trust over IP architecture stack. Detail oriented and strong problem-solving skills. Excellent oral and written communication skills including concisely communicating status and creating customer reports and presentations. Consulting Skills: Project management - Experience with waterfall and agile type methodologies, often working within client specified frameworks. Delivery team management: Managing teams across a mix of locations, cultures, and experience levels. Client stakeholder management - Strong communication and relationship skills to manage a variety of client stakeholders from CISO to Developer. In addition to the above the following are desirable: Consulting or equivalent background. Understanding of malware and the modern threat landscape. Relevant certifications (e.g. CISSP, certifications from Microsoft, ISC2, ISACA, SANS, GIAC, ECCouncil etc. or equivalent). Exposure to/Understanding of DevOps tools and repositories (e.g. Git, Azure Dev Ops, Kubernetes, Docker, Jenkins, Ansible etc.). Role based access control (RBAC) design. Practical experience with Linux operating systems. Experience with Modern Authentication concepts e.g. Self-Service Identity, Bring your own Identity, SCIM, SAML, WS-Federation, OAuth, Open ID Connect or equivalent. Ability to hold Security Clearance. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Cyber The modern world is more complex than ever before, and we are navigating an ever-changing landscape. We help clients to operate with resilience and grow with confidence to secure success and minimise risk. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "Join Deloitte and you'll be guiding major clients to their best technology and process decisions. You'll work at the cutting edge, with some of the finest minds in this field, and be able to take your career in any direction." - Deloitte employee "At Deloitte, is collaboration that sets us apart. Our scale and structure mean you can draw on all kinds of expertise from across our entire global business and behave as a true business partner for your clients." - Deloitte employee Our hybrid working policy You'll be based in London with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Connect to your return to work opportunity Are you looking to return to the workplace after an extended career break? For this role we can offer coaching and support designed for returners to refresh your knowledge and skills . click apply for full job details
Mar 14, 2026
Full time
Connect to your Industry Cyber Risk & Security. Everybody's talking about it. Every major corporation is concerned by it. The Government is investing £1.9 billion in tackling it. We're shaping strategies and transforming technology to minimise it and we need you to join us. You'll build strong relationships within a Cyber practice with over 200 extremely talented individuals. Our team brings together people who graduated in everything from Philosophy to Law, Maths and Computer Science. Join them and you will operate at the cutting edge, enjoying the kind of professional development that will set your potential free. At Deloitte, the Cyber Identity team help our clients assess, design, and implement Identity solutions to support digital change and reduce the risk of high impact cyber-attacks. Quite simply, the Identity team help ensure our client's business can expand and adapt to the changing digital and regulatory needs in a secure and complaint manner. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity You will have a passion and curiosity, for cyber and technology, comfortable with operating in a fastpaced environment where you will define and lead the implementation of various identity solutions that enable our clients explore new business opportunities, while reducing the risk of these changes. As an IAM technical specialist/lead, you will be responsible for: Engagement Delivery: Leading large and complex IAM engagements, you will be well versed in the Identity lifecycle and concepts as well as alignment of requirements to security frameworks like NIST. Supporting clients to define and develop their identity projects and programmes, from current state review through to CIAM strategies, roadmap development, and execution of activities to mobilise projects and programmes. Project and programme delivery, covering solution requirements definition, solution architecture, high and low-level design development, solution build / configuration / deployment / integration, supported by testing and hand-over to business as usual operational teams. Form part of digital transformation and enterprise recovery engagements delivering IAM solutions and remediation activity. Deliver broader cyber engagements where needed (across related disciplines like architecture, data security and application security) Market Development: Distilling complex technical matters into simple narratives to drive and lead conversations with senior client stakeholders. Ongoing client engagement / relationship management - building and maintaining client relationships in support of account targeting. Opportunity pursuit - engaging with clients to capture problem statements / solution requirements, developing client propositions / solutions, defining detailed delivery timelines, resource requirements and cost estimates, and supporting client pitch activity. Working with FS sector leadership to shape and refine both existing and new IAM market propositions / offerings. Connect to your skills and professional experience Whilst a bachelor's degree (or equivalent) in Computer Science or Engineering is desirable, we are more interested in your real-world professional experience and your ability to turn this into impactful client outcomes. Technical Skills: The skills we want you to ultimately have will cover: Broad enterprise identity experience across Enterprise and Customer Authentication, with demonstrable ability to build identity strategies which integrate into client enterprise architectures and beyond. Experience working in a digital transformation environment supporting the definition of Identity architecture leveraging cloud native and/or other IAM solutions. Advanced, practical experience of a variety of CIAM solutions such as ForgeRock, Ping, Microsoft Azure B2C, Okta, and Auth0 or equivalent. Advanced, practical experience of cloud hosting services including, Amazon Web Services, Microsoft Azure, Google Cloud Platform. Hands-on experience of Microsoft Active Directory/Azure AD Domain Services, Federation Services, Certificate Services, DNS and DHCP or equivalent. Hands-on experience of implementation of OAuth, OIDC and JWTs. Understanding of decentralised identity, verifiable credentials, microservices and Trust over IP architecture stack. Detail oriented and strong problem-solving skills. Excellent oral and written communication skills including concisely communicating status and creating customer reports and presentations. Consulting Skills: Project management - Experience with waterfall and agile type methodologies, often working within client specified frameworks. Delivery team management: Managing teams across a mix of locations, cultures, and experience levels. Client stakeholder management - Strong communication and relationship skills to manage a variety of client stakeholders from CISO to Developer. In addition to the above the following are desirable: Consulting or equivalent background. Understanding of malware and the modern threat landscape. Relevant certifications (e.g. CISSP, certifications from Microsoft, ISC2, ISACA, SANS, GIAC, ECCouncil etc. or equivalent). Exposure to/Understanding of DevOps tools and repositories (e.g. Git, Azure Dev Ops, Kubernetes, Docker, Jenkins, Ansible etc.). Role based access control (RBAC) design. Practical experience with Linux operating systems. Experience with Modern Authentication concepts e.g. Self-Service Identity, Bring your own Identity, SCIM, SAML, WS-Federation, OAuth, Open ID Connect or equivalent. Ability to hold Security Clearance. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Cyber The modern world is more complex than ever before, and we are navigating an ever-changing landscape. We help clients to operate with resilience and grow with confidence to secure success and minimise risk. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "Join Deloitte and you'll be guiding major clients to their best technology and process decisions. You'll work at the cutting edge, with some of the finest minds in this field, and be able to take your career in any direction." - Deloitte employee "At Deloitte, is collaboration that sets us apart. Our scale and structure mean you can draw on all kinds of expertise from across our entire global business and behave as a true business partner for your clients." - Deloitte employee Our hybrid working policy You'll be based in London with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Connect to your return to work opportunity Are you looking to return to the workplace after an extended career break? For this role we can offer coaching and support designed for returners to refresh your knowledge and skills . click apply for full job details
Are you experienced in Community Investment and looking for your next role? This is an exciting opportunity for a community focused individual to join our Communities Team at Sovereign Network Group (SNG) as a Community Investment and Partnership Lead on a permanent basis. Ideally, you'll be based from our Wembley office, combining both home and office working to ensure a positive work/life balance. Some travel will be required between other SNG offices across our geography and sites across Central London and boroughs. SNG provides over 85,000 homes and invest in communities across London and the South of England our purpose, to provide quality affordable homes and places that people love for generations. The Role The role will be at the heart of our London and Hertford delivering Community Investment and partnership actively through commissioning and supporting activity that creates social impact. You will lead in the delivery and ongoing development of a Locality based Community Investment strategy, embedding our Thriving Communities, Customer Impact and Corporate Plan priorities across two localities. Reporting to the Community Investment and Partnership Manager this post will be embedded with our other customer facing teams and require excellent partnership skills, a focus on delivering social impact, ability to identify opportunities for fundraising and programme development and commitment to customer service with the confidence to collaborate with a variety of stakeholders. Creating, implementing and overseeing the delivery of a wide-ranging programme of interventions in localities Ensuring that contracts and projects are managed effectively, including performance management that demonstrates our social impact Ensuring the smooth and effective financial management of projects via contracts and grants, including adhering to procurement and financial regulations Supporting the Partnerships and Funding team by writing bids that bring in external funding to deliver social impact in our communities Working collaboratively with Community Investment colleagues to ensure the Thriving Communities vision is delivered in localities Working effectively with our Grants Officer to support the grant programmes and work with awardees as required Embedding a framework for social impact and outcomes recording What we need from you Ideally, you'll have significant experience and expertise in the Community Investment sector gained from working in a similar role. You'll need excellent partnership skills, a focus on delivering social impact, ability to identify opportunities for fundraising and programme development and commitment to customer service with the confidence to collaborate with a variety of stakeholders. You'll also have: A proven track record of positive stakeholder engagement and relationship management, both internally and externally Excellent communication skills both oral and written, tailored to a range of audiences Strong organisational and project management skills Experience of quality assurance of projects, including monitoring and evaluation systems Confidence with budget management and financial systems IT literate and able to use technology for effective project delivery We have some great benefits at SNG, including: 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package 3 additional Wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Enhanced maternity/adoption pay Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service) Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. If you would like the opportunity to make a real impact within our changing and growing organisation, we would love to hear from you!
Mar 14, 2026
Full time
Are you experienced in Community Investment and looking for your next role? This is an exciting opportunity for a community focused individual to join our Communities Team at Sovereign Network Group (SNG) as a Community Investment and Partnership Lead on a permanent basis. Ideally, you'll be based from our Wembley office, combining both home and office working to ensure a positive work/life balance. Some travel will be required between other SNG offices across our geography and sites across Central London and boroughs. SNG provides over 85,000 homes and invest in communities across London and the South of England our purpose, to provide quality affordable homes and places that people love for generations. The Role The role will be at the heart of our London and Hertford delivering Community Investment and partnership actively through commissioning and supporting activity that creates social impact. You will lead in the delivery and ongoing development of a Locality based Community Investment strategy, embedding our Thriving Communities, Customer Impact and Corporate Plan priorities across two localities. Reporting to the Community Investment and Partnership Manager this post will be embedded with our other customer facing teams and require excellent partnership skills, a focus on delivering social impact, ability to identify opportunities for fundraising and programme development and commitment to customer service with the confidence to collaborate with a variety of stakeholders. Creating, implementing and overseeing the delivery of a wide-ranging programme of interventions in localities Ensuring that contracts and projects are managed effectively, including performance management that demonstrates our social impact Ensuring the smooth and effective financial management of projects via contracts and grants, including adhering to procurement and financial regulations Supporting the Partnerships and Funding team by writing bids that bring in external funding to deliver social impact in our communities Working collaboratively with Community Investment colleagues to ensure the Thriving Communities vision is delivered in localities Working effectively with our Grants Officer to support the grant programmes and work with awardees as required Embedding a framework for social impact and outcomes recording What we need from you Ideally, you'll have significant experience and expertise in the Community Investment sector gained from working in a similar role. You'll need excellent partnership skills, a focus on delivering social impact, ability to identify opportunities for fundraising and programme development and commitment to customer service with the confidence to collaborate with a variety of stakeholders. You'll also have: A proven track record of positive stakeholder engagement and relationship management, both internally and externally Excellent communication skills both oral and written, tailored to a range of audiences Strong organisational and project management skills Experience of quality assurance of projects, including monitoring and evaluation systems Confidence with budget management and financial systems IT literate and able to use technology for effective project delivery We have some great benefits at SNG, including: 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package 3 additional Wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Enhanced maternity/adoption pay Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service) Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. If you would like the opportunity to make a real impact within our changing and growing organisation, we would love to hear from you!
Building a sustainable tomorrow We have an exciting opportunity for an experienced Bid Manager to join our team in Scotland working on energy and civil engineering projects across the region. Making Possible This is a key role to support and assist in the management and preparation of timely bid submissions to secure projects for our development and delivery teams. Your key activities will include: Res
Mar 14, 2026
Full time
Building a sustainable tomorrow We have an exciting opportunity for an experienced Bid Manager to join our team in Scotland working on energy and civil engineering projects across the region. Making Possible This is a key role to support and assist in the management and preparation of timely bid submissions to secure projects for our development and delivery teams. Your key activities will include: Res
Connect to your Industry Do you want to be at the heart of some of the biggest and most ambitious programmes undertaken to keep our country safe? We are proud of the impact we have with our range of Defence and Security clients, from the strength of our relationships to the variety of our skills and expertise that we bring to help these clients deliver on their mission. We're growing our teams across all of Technology and Transformation. If you are cleared to SC or DV level, or willing and eligible to obtain this and want to grow your career in this sector, we would love to hear from you. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity We recognise the importance of bringing together diverse experience and perspectives to innovatively solve some of our clients most complex problems and as a Cyber Security Manager, you will become a trusted advisor to those clients, helping them to navigate the complex world of cyber security, building robust security postures and supporting complex cyber transformations. You will leverage your expertise and that of our technical SMEs to assess their current state, identify vulnerabilities and design and implement tailored solutions that align with their business objectives and risk appetite. As a senior member of the team, you must develop relationships with key stakeholders, understand a client's security policy framework and control sets, and design solutions that will meet our unique requirements. Our projects vary greatly and your responsibility as a cyber security manager will differ based on the focus of the engagement and your skillset, but could include and may require you to: Lead client engagements, building strong relationships and understanding their business objectives, risk tolerance, and security challenges. Conduct effective workshops and presentations, clearly communicating complex security concepts to both technical and non-technical stakeholders. Perform comprehensive cyber security assessments, including: vulnerability assessments; security architecture reviews; and risk analysis to identify potential security threats and vulnerabilities. Utilise industry-standard frameworks and methodologies (e.g., NIST, ISO 27001, CIS, CAF) to evaluate and benchmark client security posture. Develop pragmatic and cost-effective security solutions tailored to client needs, encompassing people, process, and technology aspects. Provide guidance on security technologies, architectures, and best practices for implementing secure solutions. Assist clients in developing and refining their cyber security strategy, aligning it with their business goals and risk appetite. Create actionable roadmaps for implementing security initiatives, prioritising activities based on risk and business impact. Support clients in developing and testing incident response plans and business continuity strategies. Stay abreast of emerging threats, vulnerabilities, security trends and industry best practices. Contribute to thought leadership initiatives, developing white papers, presentations, and blog posts to share expertise. Provide specialist technical advice, recommended approaches, recommended security controls and identify solutions that meet client business objectives. Stay up to date with emerging security threats, technologies, and industry best practices, and provide recommendations for improvement. Connect to your skills and professional experience All applicants must be willing and eligible to apply for and obtain UK security clearance to Security Check (SC) or Developed Vetting (DV) level, if not already holding an existing clearance. Candidates will be able demonstrate relevant knowledge and experience through a combination of qualifications and evidence of work history such as: Information Security qualification (or equivalent) e.g. CISSP, CISM, CRISC, GSEC. In-depth knowledge of security frameworks, standards, and best practices (e.g., ISO 27001, NIST, CIS, CAF). Experience of working in Cyber/Information security within the Defence / Security environment with a focus on one of more of the domains (Land, Air, Maritime, Space, Cyberspace). Experience of working within Defensive Cyber Operations with an in-depth knowledge of at least one specialisation (security monitoring, network operations, Incident Response/Management, Threat Intelligence, Vulnerability Management or Cyber Operations). Experience working in or with Government organisations, including the handling of assets subject to the Government Security Classification Policy. Experience of threat and risk modelling. Strong understanding of network security, encryption, authentication, and access control mechanisms. Experience with security technologies such as firewalls, intrusion detection/prevention systems, security information and event management (SIEM) systems, and vulnerability assessment tools, and their configuration options. Familiarity with cloud security principles and best practices, including securing cloud-based infrastructure and services (AWS, Azure or Google). Experience of research in technology trends and ways to secure those technologies. A strong working knowledge of Government cyber requirements related to Defence and Security e.g. JSP440, JSP441, JSP453, JSP490, JSP503, JSP628, JSP892, Security Risk Management, Information Security, Secure by Design, Supply Chain Security. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Cyber The modern world is more complex than ever before, and we are navigating an ever-changing landscape. We help clients to operate with resilience and grow with confidence to secure success and minimise risk. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The opportunities to make a difference here are huge. We're constantly encouraged to come up with ideas, so a lot of what we do to drive change comes from within our own workforce. - Gurpal, T&T "Innovation is at the heart of everything we do, so we're using the latest technologies to constantly improve how we deliver our projects and bring insights to our clients. It means I'm always learning." - Gurpal, T&T Our hybrid working policy You'll be based in London with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too . click apply for full job details
Mar 14, 2026
Full time
Connect to your Industry Do you want to be at the heart of some of the biggest and most ambitious programmes undertaken to keep our country safe? We are proud of the impact we have with our range of Defence and Security clients, from the strength of our relationships to the variety of our skills and expertise that we bring to help these clients deliver on their mission. We're growing our teams across all of Technology and Transformation. If you are cleared to SC or DV level, or willing and eligible to obtain this and want to grow your career in this sector, we would love to hear from you. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity We recognise the importance of bringing together diverse experience and perspectives to innovatively solve some of our clients most complex problems and as a Cyber Security Manager, you will become a trusted advisor to those clients, helping them to navigate the complex world of cyber security, building robust security postures and supporting complex cyber transformations. You will leverage your expertise and that of our technical SMEs to assess their current state, identify vulnerabilities and design and implement tailored solutions that align with their business objectives and risk appetite. As a senior member of the team, you must develop relationships with key stakeholders, understand a client's security policy framework and control sets, and design solutions that will meet our unique requirements. Our projects vary greatly and your responsibility as a cyber security manager will differ based on the focus of the engagement and your skillset, but could include and may require you to: Lead client engagements, building strong relationships and understanding their business objectives, risk tolerance, and security challenges. Conduct effective workshops and presentations, clearly communicating complex security concepts to both technical and non-technical stakeholders. Perform comprehensive cyber security assessments, including: vulnerability assessments; security architecture reviews; and risk analysis to identify potential security threats and vulnerabilities. Utilise industry-standard frameworks and methodologies (e.g., NIST, ISO 27001, CIS, CAF) to evaluate and benchmark client security posture. Develop pragmatic and cost-effective security solutions tailored to client needs, encompassing people, process, and technology aspects. Provide guidance on security technologies, architectures, and best practices for implementing secure solutions. Assist clients in developing and refining their cyber security strategy, aligning it with their business goals and risk appetite. Create actionable roadmaps for implementing security initiatives, prioritising activities based on risk and business impact. Support clients in developing and testing incident response plans and business continuity strategies. Stay abreast of emerging threats, vulnerabilities, security trends and industry best practices. Contribute to thought leadership initiatives, developing white papers, presentations, and blog posts to share expertise. Provide specialist technical advice, recommended approaches, recommended security controls and identify solutions that meet client business objectives. Stay up to date with emerging security threats, technologies, and industry best practices, and provide recommendations for improvement. Connect to your skills and professional experience All applicants must be willing and eligible to apply for and obtain UK security clearance to Security Check (SC) or Developed Vetting (DV) level, if not already holding an existing clearance. Candidates will be able demonstrate relevant knowledge and experience through a combination of qualifications and evidence of work history such as: Information Security qualification (or equivalent) e.g. CISSP, CISM, CRISC, GSEC. In-depth knowledge of security frameworks, standards, and best practices (e.g., ISO 27001, NIST, CIS, CAF). Experience of working in Cyber/Information security within the Defence / Security environment with a focus on one of more of the domains (Land, Air, Maritime, Space, Cyberspace). Experience of working within Defensive Cyber Operations with an in-depth knowledge of at least one specialisation (security monitoring, network operations, Incident Response/Management, Threat Intelligence, Vulnerability Management or Cyber Operations). Experience working in or with Government organisations, including the handling of assets subject to the Government Security Classification Policy. Experience of threat and risk modelling. Strong understanding of network security, encryption, authentication, and access control mechanisms. Experience with security technologies such as firewalls, intrusion detection/prevention systems, security information and event management (SIEM) systems, and vulnerability assessment tools, and their configuration options. Familiarity with cloud security principles and best practices, including securing cloud-based infrastructure and services (AWS, Azure or Google). Experience of research in technology trends and ways to secure those technologies. A strong working knowledge of Government cyber requirements related to Defence and Security e.g. JSP440, JSP441, JSP453, JSP490, JSP503, JSP628, JSP892, Security Risk Management, Information Security, Secure by Design, Supply Chain Security. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Cyber The modern world is more complex than ever before, and we are navigating an ever-changing landscape. We help clients to operate with resilience and grow with confidence to secure success and minimise risk. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The opportunities to make a difference here are huge. We're constantly encouraged to come up with ideas, so a lot of what we do to drive change comes from within our own workforce. - Gurpal, T&T "Innovation is at the heart of everything we do, so we're using the latest technologies to constantly improve how we deliver our projects and bring insights to our clients. It means I'm always learning." - Gurpal, T&T Our hybrid working policy You'll be based in London with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too . click apply for full job details
Connect to your Industry We are seeking experienced financial services practitioners to join Deloitte's Actuarial Insurance & Banking team ('AI&B') as a Senior Consultant or Senior Manager. The AI&B Banking team, which operates under Deloitte Consulting, is expanding our offering and have become increasingly involved in designing and implementing major financial resource management initiatives for Tier 1 banks globally, with a primary objective of delivering shareholder returns. These initiatives encompass financial resourcing strategy, operational framework and risk and regulations, all rooted in a thorough understanding of the intricacies within the banking sector and supported by state-of-the-art analytical methodologies and tools. You will be joining a team of 30 management consultants with diverse analytical skills, industry experience and banking backgrounds. Our team comprises experts in financial analysis, economics, quantitative modelling, and data science, with experience drawn from both industry and advisory backgrounds in strategy, finance, treasury, risk, regulatory, commercial, and operational domains. Over the past three years, our banking team has experienced a high growth rate, while maintaining a remarkably low attrition level. We expect that growth to continue as our clients increasingly seek our help to guide strategies, measure and manage performance, allocate scarce financial resources, develop customer service innovations, manage risk, respond to regulatory and other stakeholder demands and expectations, and optimise operations. We are hugely ambitious and excited for the future. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity Our project work spans a wide range of engagements - from designing and implementing prototypes to solutions in the financial resource management domain to supporting large scale transformation or remediation programmes. We often work collaboratively in multi-disciplinary teams alongside other Deloitte practice areas and Service Lines. Our recent work includes: Providing strategic advice and guidance to Tier 1 banks on balance sheet optimization and management, ensuring compliance with regulatory requirements and identifying opportunities for risk mitigation. Developing cost of equity frameworks, assessing credit ratings for illiquid assets, and contributing to sustainable finance initiatives in the banking industry. Supporting clients in strategy development by bringing insights on client demand response to price changes and capital allocation frameworks to inform pricing strategy implementation across product and client segments. Collaborating with clients to design and develop data models, dashboards, and analytical frameworks to gain insights into costs, resources, and key metrics for efficient decision-making and cost reduction measures. Manage large scale projects and programs such as technology implementation, M&A and regulatory oversight, track progress and communicate with stakeholders. Spearheading business restructuring initiatives to address pricing and charges remediation, working closely with cross-functional teams and senior stakeholders at a large UK wealth manager. Overseeing complex investment platform migration projects for large European investment managers, enhancing investment algorithms, credit evaluation, and tax optimization within core engines. Advising on treasury-related areas, including capital management, liquidity management, funds transfer pricing, and interest rate risk management. Driving the development and enhancement of treasury risk management frameworks, incorporating best practices, regulatory requirements, and aligning treasury, risk, finance, and business objectives. Connect to your skills and professional experience Your contributions will include supporting engagement teams with the analysis of the client problem statement, identification of options for its potential solution and the implementation of our recommendation into changes to methodology / systems and operating model, depending on the phase of the project. You will do so by leveraging your prior project or industry experience. Whilst the most important skill is adaptability and curiosity to develop new solutions to our clients' problems, your prior skills and experience should include a combination of: (i) Core banking industry knowledge developed in finance, treasury, risk, or product teams (as practitioner, supervisor and/ or adviser); and (ii) Proficiency in analytical, modelling, communication, and presentation techniques. Your specific technical skills, knowledge and experience should include: Essential Familiarity with the broad spectrum of banking and capital markets products and services, their financial dynamics and risk profiles, and the broad outlines of banking regulation as well as governance, control processes and frameworks. Familiarity with the purpose and format of banks' financial reports and other disclosures, and the key financial, risk and other indicators they reveal. Advanced analytical skills in the Office suite. Familiarity with financial models and practical use of statistical frameworks in the context of financial services applications. Strong interpersonal and communication skills to effectively collaborate with clients and stakeholders at all levels. Strong business acumen and understanding of the broader economic landscape and its impact on the banking industry. Strong project management skills, with the ability to lead and support projects across different clients and initiatives. Adaptability and ability to work in multi-disciplinary teams, collaborating with stakeholders from different practice areas within Deloitte and across the industry. Strong problem-solving skills, with the ability to analyse complex client situations and data and provide specific insights and solutions. Attention to detail and a commitment to delivering high-quality work within project timelines and client expectations. Proven ability to navigate complex projects, manage multiple priorities, and deliver results within tight deadlines. Desirable You will be committed to ongoing personal professional development, ideally being either already enrolled / part-qualified in, or willing to consider, a professional course of study such as CFA, FRM or similar, or equivalent. Prior experience in either Balance Sheet Management, ALM, structuring of hedge programmes or pricing strategies across banking book products. Familiarity with the asset and wealth management industry, their customer needs and market structures, which are forcing asset managers to adapt their value propositions and business models to remain vibrant and valuable. Advanced knowledge in quantitative models and Object-Oriented Programming in Python or other modern programming language (i.e., Java, C#, SAS, R). Proficiency in business modelling and formulation of comprehensive business cases is advantageous. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Human Capital People are what powers enterprise. That's why we need to focus on the human experience in an ever-changing, digital world. We help clients utilise technology to support their workforce, organisation, and HR Transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart . click apply for full job details
Mar 14, 2026
Full time
Connect to your Industry We are seeking experienced financial services practitioners to join Deloitte's Actuarial Insurance & Banking team ('AI&B') as a Senior Consultant or Senior Manager. The AI&B Banking team, which operates under Deloitte Consulting, is expanding our offering and have become increasingly involved in designing and implementing major financial resource management initiatives for Tier 1 banks globally, with a primary objective of delivering shareholder returns. These initiatives encompass financial resourcing strategy, operational framework and risk and regulations, all rooted in a thorough understanding of the intricacies within the banking sector and supported by state-of-the-art analytical methodologies and tools. You will be joining a team of 30 management consultants with diverse analytical skills, industry experience and banking backgrounds. Our team comprises experts in financial analysis, economics, quantitative modelling, and data science, with experience drawn from both industry and advisory backgrounds in strategy, finance, treasury, risk, regulatory, commercial, and operational domains. Over the past three years, our banking team has experienced a high growth rate, while maintaining a remarkably low attrition level. We expect that growth to continue as our clients increasingly seek our help to guide strategies, measure and manage performance, allocate scarce financial resources, develop customer service innovations, manage risk, respond to regulatory and other stakeholder demands and expectations, and optimise operations. We are hugely ambitious and excited for the future. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity Our project work spans a wide range of engagements - from designing and implementing prototypes to solutions in the financial resource management domain to supporting large scale transformation or remediation programmes. We often work collaboratively in multi-disciplinary teams alongside other Deloitte practice areas and Service Lines. Our recent work includes: Providing strategic advice and guidance to Tier 1 banks on balance sheet optimization and management, ensuring compliance with regulatory requirements and identifying opportunities for risk mitigation. Developing cost of equity frameworks, assessing credit ratings for illiquid assets, and contributing to sustainable finance initiatives in the banking industry. Supporting clients in strategy development by bringing insights on client demand response to price changes and capital allocation frameworks to inform pricing strategy implementation across product and client segments. Collaborating with clients to design and develop data models, dashboards, and analytical frameworks to gain insights into costs, resources, and key metrics for efficient decision-making and cost reduction measures. Manage large scale projects and programs such as technology implementation, M&A and regulatory oversight, track progress and communicate with stakeholders. Spearheading business restructuring initiatives to address pricing and charges remediation, working closely with cross-functional teams and senior stakeholders at a large UK wealth manager. Overseeing complex investment platform migration projects for large European investment managers, enhancing investment algorithms, credit evaluation, and tax optimization within core engines. Advising on treasury-related areas, including capital management, liquidity management, funds transfer pricing, and interest rate risk management. Driving the development and enhancement of treasury risk management frameworks, incorporating best practices, regulatory requirements, and aligning treasury, risk, finance, and business objectives. Connect to your skills and professional experience Your contributions will include supporting engagement teams with the analysis of the client problem statement, identification of options for its potential solution and the implementation of our recommendation into changes to methodology / systems and operating model, depending on the phase of the project. You will do so by leveraging your prior project or industry experience. Whilst the most important skill is adaptability and curiosity to develop new solutions to our clients' problems, your prior skills and experience should include a combination of: (i) Core banking industry knowledge developed in finance, treasury, risk, or product teams (as practitioner, supervisor and/ or adviser); and (ii) Proficiency in analytical, modelling, communication, and presentation techniques. Your specific technical skills, knowledge and experience should include: Essential Familiarity with the broad spectrum of banking and capital markets products and services, their financial dynamics and risk profiles, and the broad outlines of banking regulation as well as governance, control processes and frameworks. Familiarity with the purpose and format of banks' financial reports and other disclosures, and the key financial, risk and other indicators they reveal. Advanced analytical skills in the Office suite. Familiarity with financial models and practical use of statistical frameworks in the context of financial services applications. Strong interpersonal and communication skills to effectively collaborate with clients and stakeholders at all levels. Strong business acumen and understanding of the broader economic landscape and its impact on the banking industry. Strong project management skills, with the ability to lead and support projects across different clients and initiatives. Adaptability and ability to work in multi-disciplinary teams, collaborating with stakeholders from different practice areas within Deloitte and across the industry. Strong problem-solving skills, with the ability to analyse complex client situations and data and provide specific insights and solutions. Attention to detail and a commitment to delivering high-quality work within project timelines and client expectations. Proven ability to navigate complex projects, manage multiple priorities, and deliver results within tight deadlines. Desirable You will be committed to ongoing personal professional development, ideally being either already enrolled / part-qualified in, or willing to consider, a professional course of study such as CFA, FRM or similar, or equivalent. Prior experience in either Balance Sheet Management, ALM, structuring of hedge programmes or pricing strategies across banking book products. Familiarity with the asset and wealth management industry, their customer needs and market structures, which are forcing asset managers to adapt their value propositions and business models to remain vibrant and valuable. Advanced knowledge in quantitative models and Object-Oriented Programming in Python or other modern programming language (i.e., Java, C#, SAS, R). Proficiency in business modelling and formulation of comprehensive business cases is advantageous. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Human Capital People are what powers enterprise. That's why we need to focus on the human experience in an ever-changing, digital world. We help clients utilise technology to support their workforce, organisation, and HR Transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart . click apply for full job details
About the Role Role Overview proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Bid Team Administrator to be a key part of our Egham team, representing proAV, taking full responsibility for producing detailed tender documents for projects and service teams, responding to RFQs, RFIs, PQQs and managing all sales handovers. Ensure all documentation entered, reviewed and updated via MS Dynamics 365. proAV's Bid team plays a key role within the organisation, providing administrative support to the sales team, service division, project and design teams. The team is solely responsible for the management, coordination and production of high-quality proposal documents in support of sales quotations and provides an essential administrative support function for commercial managers and service account managers. This is an exciting opportunity for an exceptional, experienced Bid Team Administrator to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities Management and production of tender proposal documents, RFIs and pre-qualification questionnaires. Interpreting AV specifications to create compliant bid responses for corporate, public sector and framework opportunities. Working with the sales and service teams to create and tailor mid-bid & post tender presentations. Designing and creating innovative graphics and charts to convey opportunity strategies. Proofreading, formatting layouts and creating ad-hoc sales collateral using a variety of software packages. Updating master templates, master slides and bid information library. Completing and submitting company PQQs & new vendor questionnaires. Managing company compliance documentation across multiple 3rd party portals. Sales handovers and document ratification. Client and supplier liaison. Manage incoming enquiries from multiple departments. Management of multiple mailboxes. MS Dynamics 365 management. General office administration support: incoming calls, stationery, greeting visitors (arrange meeting rooms, lunches etc). Desirable Skills Excellent attention to detail Methodical and proactive approach Good spoken and written communication skills Logical and problem-solving ability Able to manage multiple conflicting deadlines Able to manage own workload with minimal supervision Demonstrable experience in the Adobe Creative Suite: InDesign, Illustrator and Photoshop Proficient in Microsoft Office: Word, Excel and PowerPoint Hours of work 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you're in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry's most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients' business critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other's differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work life balance through our family friendly policies and practices. We encourage all to apply.
Mar 13, 2026
Full time
About the Role Role Overview proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Bid Team Administrator to be a key part of our Egham team, representing proAV, taking full responsibility for producing detailed tender documents for projects and service teams, responding to RFQs, RFIs, PQQs and managing all sales handovers. Ensure all documentation entered, reviewed and updated via MS Dynamics 365. proAV's Bid team plays a key role within the organisation, providing administrative support to the sales team, service division, project and design teams. The team is solely responsible for the management, coordination and production of high-quality proposal documents in support of sales quotations and provides an essential administrative support function for commercial managers and service account managers. This is an exciting opportunity for an exceptional, experienced Bid Team Administrator to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities Management and production of tender proposal documents, RFIs and pre-qualification questionnaires. Interpreting AV specifications to create compliant bid responses for corporate, public sector and framework opportunities. Working with the sales and service teams to create and tailor mid-bid & post tender presentations. Designing and creating innovative graphics and charts to convey opportunity strategies. Proofreading, formatting layouts and creating ad-hoc sales collateral using a variety of software packages. Updating master templates, master slides and bid information library. Completing and submitting company PQQs & new vendor questionnaires. Managing company compliance documentation across multiple 3rd party portals. Sales handovers and document ratification. Client and supplier liaison. Manage incoming enquiries from multiple departments. Management of multiple mailboxes. MS Dynamics 365 management. General office administration support: incoming calls, stationery, greeting visitors (arrange meeting rooms, lunches etc). Desirable Skills Excellent attention to detail Methodical and proactive approach Good spoken and written communication skills Logical and problem-solving ability Able to manage multiple conflicting deadlines Able to manage own workload with minimal supervision Demonstrable experience in the Adobe Creative Suite: InDesign, Illustrator and Photoshop Proficient in Microsoft Office: Word, Excel and PowerPoint Hours of work 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you're in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry's most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients' business critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other's differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work life balance through our family friendly policies and practices. We encourage all to apply.
Building a sustainable tomorrow We have an exciting opportunity for an experienced Bid Manager to join our team in Scotland working on energy and civil engineering projects across the region. Making Possible This is a key role to support and assist in the management and preparation of timely bid submissions to secure projects for our development and delivery teams. Your key activities will include: Res
Mar 13, 2026
Full time
Building a sustainable tomorrow We have an exciting opportunity for an experienced Bid Manager to join our team in Scotland working on energy and civil engineering projects across the region. Making Possible This is a key role to support and assist in the management and preparation of timely bid submissions to secure projects for our development and delivery teams. Your key activities will include: Res
The Philharmonia Orchestra is seeking a talented and driven Trusts and Foundations Co-ordinator to help the Development team deliver growing, sustainable fundraised income. Working closely with an experienced senior grant-writer, the Trusts and Foundations Co-ordinator will steward existing funders and develop funding applications for: Our programme of 150 concerts a year, including landmark multi-disciplinary concert series; Our award-winning Learning & Engagement projects that engage over 15,000 people annually; Our talent development programme through which we help improve representation in the talent pipeline; Our sector-leading visionary digital and immersive technology programme including our multi-award winning and globally recognised Virtual Orchestra (VR) immersive experiences. This role will suit someone ready to move on from an entry-level position within a Development team, keen to work in a fast-paced environment, and enthusiastic about taking on their own set of fundraising targets and application deliverables. It is an opportunity for an enthusiastic fundraiser to work within an experienced, inspiring team, to work closely with and learn from one of the most experienced trusts and foundations fundraisers in our sector, and to play a transformative role in a thriving orchestra that on the occasion of its 80th anniversary is already looking ahead to Philharmonia at 100. Key Responsibilities and Tasks The primary responsibilities of the Trusts and Foundations Co-ordinator are fundraising from and stewarding Trusts and Foundations, achieved by undertaking the following tasks: 1. Delivering the Trusts and Foundations fundraising strategy, with a particular focus on: Identification and cultivation: Producing lists of prospects to share with the Development Board, via the Director of Development. Identifying opportunities for cultivation at projects, events and concerts. Application development: Responsibility for developing small to mid-range Trust, Foundation and statutory applications up to £25,000 including copy development, application budget creation (using signed-off source budgets), and sign-offs from project manager and line manager. Maintaining a strong momentum of application submissions, aiming to fundraise a year ahead of project delivery where possible. Collaborating with Development colleagues to agree stewarding responsibilities, review prospects, report on Trust & Foundation income vs. targets and identify prospects whose giving objectives align with the Philharmonia s work. Working closely with colleagues in the Learning & Engagement, Concerts and Marketing departments to build strong, collaborative working relationships in order to source project information to support the development of funding bids. Stewarding Ensuring timely report development and submission, to maximise re-application rates. Ownership of accurate and comprehensive Trust, Foundation and Statutory accreditation in all collateral and online. Proactive and consistent conduit between prospects and the Philharmonia, managing invitations to supported projects and ensuring consistent, warm and professional relationship management. 2 Ensuring efficient administration of Trusts and Foundations fundraising, including: Managing all Trusts and Foundations pledges and grants on our CRM Tessitura, and ensuring data capture and processing is in line with GDPR and other privacy laws. Population and updating of Trusts and Foundations submissions, stewarding and reporting tracker. Accurate records of all correspondence held in SharePoint. Other tasks include Representing the Philharmonia externally when required. Undertaking any other duties reasonably required by the Philharmonia. Skills Essential: A passion for the arts and belief in their ability to have a positive transformative effect on people s lives. An enthusiasm for fundraising. A strong work ethic. Excellent writing skills with the ability to form a persuasive case. Experience in writing fundraising communications. Experience of working within a team in a collaborative and supportive manner. Exceptional interpersonal and communication skills (verbal and written), with an ability to adapt style for different audiences and members of the orchestra s circle of supporters and senior volunteers. Commitment to the mission, vision and values of the Philharmonia. Understanding of fundraising and data protection regulation (including GDPR and the Fundraising Regulator). Credible experience using a CRM system to record and report on moves management. High-level of IT literacy, including the Microsoft 365 suite. Desirable: Knowledge of the Philharmonia and its work. Proficiency in fundraising databases.
Mar 13, 2026
Full time
The Philharmonia Orchestra is seeking a talented and driven Trusts and Foundations Co-ordinator to help the Development team deliver growing, sustainable fundraised income. Working closely with an experienced senior grant-writer, the Trusts and Foundations Co-ordinator will steward existing funders and develop funding applications for: Our programme of 150 concerts a year, including landmark multi-disciplinary concert series; Our award-winning Learning & Engagement projects that engage over 15,000 people annually; Our talent development programme through which we help improve representation in the talent pipeline; Our sector-leading visionary digital and immersive technology programme including our multi-award winning and globally recognised Virtual Orchestra (VR) immersive experiences. This role will suit someone ready to move on from an entry-level position within a Development team, keen to work in a fast-paced environment, and enthusiastic about taking on their own set of fundraising targets and application deliverables. It is an opportunity for an enthusiastic fundraiser to work within an experienced, inspiring team, to work closely with and learn from one of the most experienced trusts and foundations fundraisers in our sector, and to play a transformative role in a thriving orchestra that on the occasion of its 80th anniversary is already looking ahead to Philharmonia at 100. Key Responsibilities and Tasks The primary responsibilities of the Trusts and Foundations Co-ordinator are fundraising from and stewarding Trusts and Foundations, achieved by undertaking the following tasks: 1. Delivering the Trusts and Foundations fundraising strategy, with a particular focus on: Identification and cultivation: Producing lists of prospects to share with the Development Board, via the Director of Development. Identifying opportunities for cultivation at projects, events and concerts. Application development: Responsibility for developing small to mid-range Trust, Foundation and statutory applications up to £25,000 including copy development, application budget creation (using signed-off source budgets), and sign-offs from project manager and line manager. Maintaining a strong momentum of application submissions, aiming to fundraise a year ahead of project delivery where possible. Collaborating with Development colleagues to agree stewarding responsibilities, review prospects, report on Trust & Foundation income vs. targets and identify prospects whose giving objectives align with the Philharmonia s work. Working closely with colleagues in the Learning & Engagement, Concerts and Marketing departments to build strong, collaborative working relationships in order to source project information to support the development of funding bids. Stewarding Ensuring timely report development and submission, to maximise re-application rates. Ownership of accurate and comprehensive Trust, Foundation and Statutory accreditation in all collateral and online. Proactive and consistent conduit between prospects and the Philharmonia, managing invitations to supported projects and ensuring consistent, warm and professional relationship management. 2 Ensuring efficient administration of Trusts and Foundations fundraising, including: Managing all Trusts and Foundations pledges and grants on our CRM Tessitura, and ensuring data capture and processing is in line with GDPR and other privacy laws. Population and updating of Trusts and Foundations submissions, stewarding and reporting tracker. Accurate records of all correspondence held in SharePoint. Other tasks include Representing the Philharmonia externally when required. Undertaking any other duties reasonably required by the Philharmonia. Skills Essential: A passion for the arts and belief in their ability to have a positive transformative effect on people s lives. An enthusiasm for fundraising. A strong work ethic. Excellent writing skills with the ability to form a persuasive case. Experience in writing fundraising communications. Experience of working within a team in a collaborative and supportive manner. Exceptional interpersonal and communication skills (verbal and written), with an ability to adapt style for different audiences and members of the orchestra s circle of supporters and senior volunteers. Commitment to the mission, vision and values of the Philharmonia. Understanding of fundraising and data protection regulation (including GDPR and the Fundraising Regulator). Credible experience using a CRM system to record and report on moves management. High-level of IT literacy, including the Microsoft 365 suite. Desirable: Knowledge of the Philharmonia and its work. Proficiency in fundraising databases.
Alexander Edward James Consulting Limited
City, London
As a Proposal Manager, youll play a central role in developing winning bids that drive business success for our client. Youll lead the creation of high-quality proposals that meet customer requirements and align with organisational strategic goals, maximising the Probability of Winning (PWIN). From facilitating win strategy workshops and shaping compelling storyboards, to coaching subject matter e click apply for full job details
Mar 13, 2026
Full time
As a Proposal Manager, youll play a central role in developing winning bids that drive business success for our client. Youll lead the creation of high-quality proposals that meet customer requirements and align with organisational strategic goals, maximising the Probability of Winning (PWIN). From facilitating win strategy workshops and shaping compelling storyboards, to coaching subject matter e click apply for full job details
Role: Bid Manager Location: Wigan plus home working Salary: up to £65k plus car allowance and benefits Howells are working with a privately owned residential energy efficiency and decarbonisation contractor that are looking to recruit a Bid Manager to support their work winning team click apply for full job details
Mar 13, 2026
Full time
Role: Bid Manager Location: Wigan plus home working Salary: up to £65k plus car allowance and benefits Howells are working with a privately owned residential energy efficiency and decarbonisation contractor that are looking to recruit a Bid Manager to support their work winning team click apply for full job details
Paid Media Manager Location: Central Support (Cheshire/Hybrid) The Scale: 270+ Nurseries The Goal: Driving Occupancy through Performance Kids Planet started as a family-run business in 2008, and while we ve grown to become one of the UK s largest childcare providers, we ve kept that family feel. We are currently looking for a technical, data-driven Paid Media Manager to take full ownership of our paid search and social strategy. This is the perfect role for a hands-on expert who wants to see the direct impact of their work on local communities and nursery occupancy. The Role You will be the architect and operator of our paid channels. With 270+ individual settings, the complexity here lies in local acquisition ensuring each nursery has the right visibility at the right time. • Paid Search: You ll lead on Google Ads (Search, PMax, Display, and YouTube). We need someone who can manage complex account structures, refine bidding strategies, and hunt for keyword opportunities. • Paid Social: You ll manage the end-to-end lifecycle of Meta and Instagram campaigns. This includes testing creative hooks, audience segmenting, and working with our brand team to ensure our ads resonate with parents. • Data & Attribution: We re into insight. You ll use GA4, Looker Studio, and HubSpot to build dashboards that tell the story behind the numbers, translating raw data into clear actions for our stakeholders. • Optimisation: You ll own the testing roadmap. Whether it s A/B testing landing pages or refining CPL (Cost Per Lead) targets, you ll be constantly looking for the "marginal gains" that improve ROI. What We re Looking For We need a specialist who understands the nuances of local lead generation. You should have: • 5+ years of Paid Media experience: Either agency-side or in-house, with a heavy focus on Google Ads (including PMax and DSA). • Analytical Rigour: You re comfortable with Power BI, Looker Studio, and CRM integration (HubSpot). • Local Strategy Expertise: You understand how to drive footfall/enquiries for physical locations, not just generic national traffic. • Commercial Mindset: You can confidently explain performance to people who aren t "digital natives" and show exactly how your budget is delivering value. Why Kids Planet? We ve been named the UK Best Workplace for Women (2025) and are "Great Place to Work" certified. We offer a supportive environment where your expertise is actually listened to. • The Basics: 25 days holiday (plus your birthday off), life insurance, and a comprehensive health plan. • The Perks: Free breakfast and lunch at work, fresh fruit, and a dedicated wellbeing package. • Childcare: A massive 80% discount on childcare fees (T&Cs apply). • Growth: Accredited training through our own KP Academy to keep your skills sharp. Important Note: We are unable to offer visa sponsorship for this role. An enhanced DBS check is required as part of our commitment to safeguarding. Ready to get started? Apply with your CV today and let's talk about how you can help us grow.
Mar 13, 2026
Full time
Paid Media Manager Location: Central Support (Cheshire/Hybrid) The Scale: 270+ Nurseries The Goal: Driving Occupancy through Performance Kids Planet started as a family-run business in 2008, and while we ve grown to become one of the UK s largest childcare providers, we ve kept that family feel. We are currently looking for a technical, data-driven Paid Media Manager to take full ownership of our paid search and social strategy. This is the perfect role for a hands-on expert who wants to see the direct impact of their work on local communities and nursery occupancy. The Role You will be the architect and operator of our paid channels. With 270+ individual settings, the complexity here lies in local acquisition ensuring each nursery has the right visibility at the right time. • Paid Search: You ll lead on Google Ads (Search, PMax, Display, and YouTube). We need someone who can manage complex account structures, refine bidding strategies, and hunt for keyword opportunities. • Paid Social: You ll manage the end-to-end lifecycle of Meta and Instagram campaigns. This includes testing creative hooks, audience segmenting, and working with our brand team to ensure our ads resonate with parents. • Data & Attribution: We re into insight. You ll use GA4, Looker Studio, and HubSpot to build dashboards that tell the story behind the numbers, translating raw data into clear actions for our stakeholders. • Optimisation: You ll own the testing roadmap. Whether it s A/B testing landing pages or refining CPL (Cost Per Lead) targets, you ll be constantly looking for the "marginal gains" that improve ROI. What We re Looking For We need a specialist who understands the nuances of local lead generation. You should have: • 5+ years of Paid Media experience: Either agency-side or in-house, with a heavy focus on Google Ads (including PMax and DSA). • Analytical Rigour: You re comfortable with Power BI, Looker Studio, and CRM integration (HubSpot). • Local Strategy Expertise: You understand how to drive footfall/enquiries for physical locations, not just generic national traffic. • Commercial Mindset: You can confidently explain performance to people who aren t "digital natives" and show exactly how your budget is delivering value. Why Kids Planet? We ve been named the UK Best Workplace for Women (2025) and are "Great Place to Work" certified. We offer a supportive environment where your expertise is actually listened to. • The Basics: 25 days holiday (plus your birthday off), life insurance, and a comprehensive health plan. • The Perks: Free breakfast and lunch at work, fresh fruit, and a dedicated wellbeing package. • Childcare: A massive 80% discount on childcare fees (T&Cs apply). • Growth: Accredited training through our own KP Academy to keep your skills sharp. Important Note: We are unable to offer visa sponsorship for this role. An enhanced DBS check is required as part of our commitment to safeguarding. Ready to get started? Apply with your CV today and let's talk about how you can help us grow.
Centre 404 is looking for an experienced and ambitious Fundraising & Engagement Manager to lead and grow our fundraising and engagement activity helping us provide vital support to people with learning disabilities and their families. You will oversee the development and delivery of innovative fundraising initiatives, donor stewardship, and engagement campaigns, ensuring sustainable growth and increased visibility for the organisation. As an expert in your field, you will work collaboratively across teams and with external partners, to champion Centre 404 s mission within local communities and beyond. About the Role This is an exciting opportunity to take ownership of Centre 404 s fundraising strategy and drive innovative approaches across individual giving, corporate partnerships, trusts and foundations, and community fundraising. You will play a key role in shaping our income generation, increasing our visibility, and maximising our impact. Key Responsibilities Lead Fundraising Strategy - develop and deliver a dynamic fundraising strategy across multiple income streams. Identify new opportunities and drive year on year income growth. Engage & Inspire Supporters - build strong relationships with donors, corporate partners, and local communities. Create compelling fundraising campaigns, events, and cases for support. Nurture long term supporter loyalty, including legacy and in memory giving. Secure Grants & Manage Bids - research and secure funding from trusts and foundations. Monitor reporting requirements and maintain excellent funder relationships. Grow Community & Corporate Partnerships - network widely to raise Centre 404 s profile. Secure financial support, gifts in kind and employee engagement. Support individuals and teams to succeed in their own fundraising efforts. Strengthen Communications & Impact - work with the Communications Team to create engaging digital content and newsletters. Champion consistent, mission driven messaging across all platforms. Lead with Purpose - Embed a fundraising culture across the organisation. Implement a CRM system to manager data effectively. Contribute to organisational strategy as a member of the management team. About You Substantial experience in fundraising from at least one of the following: trusts and foundations, corporates or individual giving. Substantial understanding of charity sector regulations, compliance requirements, and ethical fundraising standards. Knowledge of donor stewardship and supporter engagement strategies. A track record of achieving and exceeding fundraising targets. Strong communication skills with the ability to craft persuasive proposals and campaigns. Excellent project management, data monitoring, and CRM experience. A proactive, innovative mindset and a commitment to equality, diversity, and inclusion. Centre 404 is a warm, values driven organisation with a rich history of supporting people with learning disabilities for over 70 years. We are collaborative, ambitious, and committed to creating life changing impact for families across North London. We will provide a detailed induction and on-going training and support. We are also committed to safeguarding and promoting the welfare of adults at risk and we are looking to recruit people who share these values. All offers of employment are subject to a relevant DBS check, proof of eligibility to work in the UK and satisfactory references covering a five year period. We are dedicated to providing a meaningful and rewarding work environment, as well as offering a range of perks and benefits for our staff to enjoy. Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889
Mar 13, 2026
Full time
Centre 404 is looking for an experienced and ambitious Fundraising & Engagement Manager to lead and grow our fundraising and engagement activity helping us provide vital support to people with learning disabilities and their families. You will oversee the development and delivery of innovative fundraising initiatives, donor stewardship, and engagement campaigns, ensuring sustainable growth and increased visibility for the organisation. As an expert in your field, you will work collaboratively across teams and with external partners, to champion Centre 404 s mission within local communities and beyond. About the Role This is an exciting opportunity to take ownership of Centre 404 s fundraising strategy and drive innovative approaches across individual giving, corporate partnerships, trusts and foundations, and community fundraising. You will play a key role in shaping our income generation, increasing our visibility, and maximising our impact. Key Responsibilities Lead Fundraising Strategy - develop and deliver a dynamic fundraising strategy across multiple income streams. Identify new opportunities and drive year on year income growth. Engage & Inspire Supporters - build strong relationships with donors, corporate partners, and local communities. Create compelling fundraising campaigns, events, and cases for support. Nurture long term supporter loyalty, including legacy and in memory giving. Secure Grants & Manage Bids - research and secure funding from trusts and foundations. Monitor reporting requirements and maintain excellent funder relationships. Grow Community & Corporate Partnerships - network widely to raise Centre 404 s profile. Secure financial support, gifts in kind and employee engagement. Support individuals and teams to succeed in their own fundraising efforts. Strengthen Communications & Impact - work with the Communications Team to create engaging digital content and newsletters. Champion consistent, mission driven messaging across all platforms. Lead with Purpose - Embed a fundraising culture across the organisation. Implement a CRM system to manager data effectively. Contribute to organisational strategy as a member of the management team. About You Substantial experience in fundraising from at least one of the following: trusts and foundations, corporates or individual giving. Substantial understanding of charity sector regulations, compliance requirements, and ethical fundraising standards. Knowledge of donor stewardship and supporter engagement strategies. A track record of achieving and exceeding fundraising targets. Strong communication skills with the ability to craft persuasive proposals and campaigns. Excellent project management, data monitoring, and CRM experience. A proactive, innovative mindset and a commitment to equality, diversity, and inclusion. Centre 404 is a warm, values driven organisation with a rich history of supporting people with learning disabilities for over 70 years. We are collaborative, ambitious, and committed to creating life changing impact for families across North London. We will provide a detailed induction and on-going training and support. We are also committed to safeguarding and promoting the welfare of adults at risk and we are looking to recruit people who share these values. All offers of employment are subject to a relevant DBS check, proof of eligibility to work in the UK and satisfactory references covering a five year period. We are dedicated to providing a meaningful and rewarding work environment, as well as offering a range of perks and benefits for our staff to enjoy. Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. We are looking for someone with; Experience of providing VAT services to a wide range of clients including household names, global multinationals and fast paced privately owned businesses. UK VAT experience/knowledge is essential - however, a significant amount of work will involve working with the BDO International network to advise clients on global VAT issues. Experience of dealing with all matters relating to the management of a portfolio of clients and the development of targets in order to ensure continued growth of the business, including control of billings and cash collection within the firms criteria Experience of end to end project delivery, ensuring assignments are completed on time and within agreed budgets. An understanding of quality control procedures and risk management. People Management experience. Ability to participate in new bids / proposals. Significant understanding of and previous experience within UK VAT. In-depth knowledge of recent key updates and areas of focus in the area of VAT You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Mar 13, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. We are looking for someone with; Experience of providing VAT services to a wide range of clients including household names, global multinationals and fast paced privately owned businesses. UK VAT experience/knowledge is essential - however, a significant amount of work will involve working with the BDO International network to advise clients on global VAT issues. Experience of dealing with all matters relating to the management of a portfolio of clients and the development of targets in order to ensure continued growth of the business, including control of billings and cash collection within the firms criteria Experience of end to end project delivery, ensuring assignments are completed on time and within agreed budgets. An understanding of quality control procedures and risk management. People Management experience. Ability to participate in new bids / proposals. Significant understanding of and previous experience within UK VAT. In-depth knowledge of recent key updates and areas of focus in the area of VAT You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
