Are you ready to step up into a client-facing role, inherit a loyal and well-maintained client book, and work with some of the most respected people in the broking profession? This is an exciting opportunity for a commercial insurance professional either someone who has experience as an Account Executive, or perhaps an experienced Account Handler ready for that first Account Executive role to take click apply for full job details
Jan 10, 2026
Full time
Are you ready to step up into a client-facing role, inherit a loyal and well-maintained client book, and work with some of the most respected people in the broking profession? This is an exciting opportunity for a commercial insurance professional either someone who has experience as an Account Executive, or perhaps an experienced Account Handler ready for that first Account Executive role to take click apply for full job details
Highlights: The role of an Insurance Broker is a great next step for any Senior Account Handler looking to become an Account Executive, (who doesnt fancy cold calling, cold outreach and pipeline building). If you rate your ability to talk to clients, solve their insurance and risk challenges, in a fast moving, growth focussed business, this role is worth exploring click apply for full job details
Jan 10, 2026
Full time
Highlights: The role of an Insurance Broker is a great next step for any Senior Account Handler looking to become an Account Executive, (who doesnt fancy cold calling, cold outreach and pipeline building). If you rate your ability to talk to clients, solve their insurance and risk challenges, in a fast moving, growth focussed business, this role is worth exploring click apply for full job details
My client is currently seeking an Aviation Sales Representative to join them in there London head office. In this role, you will be responsible for managing a Key International airline portfolio, agreeing a strategic plan and achieving revenue targets in-line with our client expectations. You will work closely with the team to set sales targets, develop pricing strategies, and identify new business opportunities. Package: You'll enjoy numerous advantages, such as a renowned brand, exceptional individuals, and an appealing salary package. 21 days annual leave increasing to a maximum of 25 days, excluding bank holidays Life and medical insurance Employee Assistance Program Pension after 3 months Collaborating with a team of professionals Multi-cultural working environment Hybrid working across office, clients and the ability to WFH Excellent prospects for advancement as the company expands Based near Liverpool Street Your Responsibilities: Work with the wider aviation sales team, providing guidance and support to achieve revenue growth. Establish and maintain relationships with key clients, partners, and stakeholders Monitor industry trends, competitor activities, and customer feedback to inform business decisions and identify new opportunities Create and deliver sales presentations and proposals to prospective clients Support Sales Manager with forecasts, budgets, and reports for the executive team Ensure compliance with relevant regulations and industry standards Carry out regular market research, competitor analysis and benchmarking Organise and execute participation in fairs, customer events, seminars, roadshows and functions Support and strategic expansion of the existing customer base in the office and in the field Support in the creation and implementation of the marketing and budget plan Maintaining regular contact with assigned travel trade partners and commercial companies Support and strategic expansion of the existing customer base in the office and in the field; regular e-mail distribution Monitoring of contracts and distribution of tariffs and other airline news to the market Visiting agents to present airline product information and training to front line staff Interpreting revenue statistics, data and providing statistical reports Identifying new sources of revenue from UK travel trade Administrative support for Sales Manager Carrying out market and potential analyses, follow up on the findings Implementation of target group-specific sales and marketing measures Experience Needed: Fully knowledgeable of the airline product Experience of Account Management in Airline sales or related travel industry field Excellent verbal and written skills in English required Proven track record of achieving sales targets and driving revenue growth Excellent communication, negotiation, and presentation skills Proficient in Microsoft Office and CRM software Proficient in the use of MS Office skills (MS Word, Excel, PowerPoint). Willingness to travel as required Ability to conduct statistical reviews and analyse results Great interpersonal skills and a pleasant, outgoing personality Ability to work independently and as part of a team Interested apply here or email (url removed)
Jan 10, 2026
Full time
My client is currently seeking an Aviation Sales Representative to join them in there London head office. In this role, you will be responsible for managing a Key International airline portfolio, agreeing a strategic plan and achieving revenue targets in-line with our client expectations. You will work closely with the team to set sales targets, develop pricing strategies, and identify new business opportunities. Package: You'll enjoy numerous advantages, such as a renowned brand, exceptional individuals, and an appealing salary package. 21 days annual leave increasing to a maximum of 25 days, excluding bank holidays Life and medical insurance Employee Assistance Program Pension after 3 months Collaborating with a team of professionals Multi-cultural working environment Hybrid working across office, clients and the ability to WFH Excellent prospects for advancement as the company expands Based near Liverpool Street Your Responsibilities: Work with the wider aviation sales team, providing guidance and support to achieve revenue growth. Establish and maintain relationships with key clients, partners, and stakeholders Monitor industry trends, competitor activities, and customer feedback to inform business decisions and identify new opportunities Create and deliver sales presentations and proposals to prospective clients Support Sales Manager with forecasts, budgets, and reports for the executive team Ensure compliance with relevant regulations and industry standards Carry out regular market research, competitor analysis and benchmarking Organise and execute participation in fairs, customer events, seminars, roadshows and functions Support and strategic expansion of the existing customer base in the office and in the field Support in the creation and implementation of the marketing and budget plan Maintaining regular contact with assigned travel trade partners and commercial companies Support and strategic expansion of the existing customer base in the office and in the field; regular e-mail distribution Monitoring of contracts and distribution of tariffs and other airline news to the market Visiting agents to present airline product information and training to front line staff Interpreting revenue statistics, data and providing statistical reports Identifying new sources of revenue from UK travel trade Administrative support for Sales Manager Carrying out market and potential analyses, follow up on the findings Implementation of target group-specific sales and marketing measures Experience Needed: Fully knowledgeable of the airline product Experience of Account Management in Airline sales or related travel industry field Excellent verbal and written skills in English required Proven track record of achieving sales targets and driving revenue growth Excellent communication, negotiation, and presentation skills Proficient in Microsoft Office and CRM software Proficient in the use of MS Office skills (MS Word, Excel, PowerPoint). Willingness to travel as required Ability to conduct statistical reviews and analyse results Great interpersonal skills and a pleasant, outgoing personality Ability to work independently and as part of a team Interested apply here or email (url removed)
Overview New Business Broker Nuneaton £40,000 DOE + Bonus We're looking for an experienced Commercial Insurance New Business Broker to join our growing team in Nuneaton. In this role, you'll be responsible for generating and developing new commercial insurance opportunities, building lasting client relationships, and delivering tailored insurance solutions that meet the needs of businesses across multiple sectors. Key Responsibilities Proactively generate new business through networking, referrals, and outbound prospecting. Identify and understand client requirements to provide bespoke insurance solutions. Prepare and present quotations, negotiate terms, and secure new accounts. Work closely with underwriters and insurers to ensure competitive and compliant coverage. Maintain accurate client records and ensure FCA compliance at all times. Deliver outstanding customer service to build long-term partnerships. About You Proven experience as a Commercial Insurance Broker or Account Executive (new business focused). Strong knowledge of commercial insurance products (Property, Liability, Motor Fleet, Combined, etc.). Excellent communication, negotiation, and relationship-building skills. Self-motivated, target-driven, and confident working autonomously. Cert CII qualified (or working towards) preferred but not essential. What's on Offer Competitive basic salary and bonus structure Ongoing professional development and funded CII qualifications. Opportunities for career progression within a growing brokerage. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Jan 10, 2026
Full time
Overview New Business Broker Nuneaton £40,000 DOE + Bonus We're looking for an experienced Commercial Insurance New Business Broker to join our growing team in Nuneaton. In this role, you'll be responsible for generating and developing new commercial insurance opportunities, building lasting client relationships, and delivering tailored insurance solutions that meet the needs of businesses across multiple sectors. Key Responsibilities Proactively generate new business through networking, referrals, and outbound prospecting. Identify and understand client requirements to provide bespoke insurance solutions. Prepare and present quotations, negotiate terms, and secure new accounts. Work closely with underwriters and insurers to ensure competitive and compliant coverage. Maintain accurate client records and ensure FCA compliance at all times. Deliver outstanding customer service to build long-term partnerships. About You Proven experience as a Commercial Insurance Broker or Account Executive (new business focused). Strong knowledge of commercial insurance products (Property, Liability, Motor Fleet, Combined, etc.). Excellent communication, negotiation, and relationship-building skills. Self-motivated, target-driven, and confident working autonomously. Cert CII qualified (or working towards) preferred but not essential. What's on Offer Competitive basic salary and bonus structure Ongoing professional development and funded CII qualifications. Opportunities for career progression within a growing brokerage. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Senior Sales Executive - Data & Analytics - Up to 100,000 salary + Commission Location: London, United Kingdom About the Role: A global IT consultancy is looking for an experienced Senior Sales Executive to drive growth across the UK by selling cutting-edge data engineering, analytics, cloud data platforms, and AI-led solutions. This is a dynamic role combining new business development with account growth, ideal for a sales professional who thrives on both hunting and nurturing client relationships. Key Responsibilities: Develop new business opportunities across mid-market and enterprise clients. Manage the full sales lifecycle with support from pre-sales and delivery teams. Build and maintain a healthy sales pipeline aligned to revenue targets. Own and grow assigned accounts through upsell and cross-sell opportunities. Engage with senior stakeholders (Heads of Data, Analytics Managers, IT Directors). Collaborate with internal teams for solutioning and accurate forecasting. What We're Looking For: Essential: 5-7 years of B2B sales experience in Data, Analytics, Cloud, or Digital services. Proven track record selling consulting or managed services. High-level understanding of data engineering, analytics, and cloud platforms (e.g., Snowflake, Databricks, Azure, AWS). Strong communication and stakeholder management skills. Desirable: Experience with UK enterprise or mid-market clients. Familiarity with pre-sales and offshore delivery models. Industry exposure to Insurance, Public Sector, BFSI. Why Join: Opportunity to sell high-demand data and AI services. Strong pre-sales and delivery support. Clear career growth and learning opportunities. Competitive compensation with performance-based incentives.
Jan 10, 2026
Full time
Senior Sales Executive - Data & Analytics - Up to 100,000 salary + Commission Location: London, United Kingdom About the Role: A global IT consultancy is looking for an experienced Senior Sales Executive to drive growth across the UK by selling cutting-edge data engineering, analytics, cloud data platforms, and AI-led solutions. This is a dynamic role combining new business development with account growth, ideal for a sales professional who thrives on both hunting and nurturing client relationships. Key Responsibilities: Develop new business opportunities across mid-market and enterprise clients. Manage the full sales lifecycle with support from pre-sales and delivery teams. Build and maintain a healthy sales pipeline aligned to revenue targets. Own and grow assigned accounts through upsell and cross-sell opportunities. Engage with senior stakeholders (Heads of Data, Analytics Managers, IT Directors). Collaborate with internal teams for solutioning and accurate forecasting. What We're Looking For: Essential: 5-7 years of B2B sales experience in Data, Analytics, Cloud, or Digital services. Proven track record selling consulting or managed services. High-level understanding of data engineering, analytics, and cloud platforms (e.g., Snowflake, Databricks, Azure, AWS). Strong communication and stakeholder management skills. Desirable: Experience with UK enterprise or mid-market clients. Familiarity with pre-sales and offshore delivery models. Industry exposure to Insurance, Public Sector, BFSI. Why Join: Opportunity to sell high-demand data and AI services. Strong pre-sales and delivery support. Clear career growth and learning opportunities. Competitive compensation with performance-based incentives.
JOIN OUR JOURNEY Medialab is the UK's leading independent media agency, and one of the fastest growing in the industry. We're a media agency that's made differently: purpose-led, data-driven, founder run and proudly independent. Our entrepreneurial spirit means success is recognised and rewarded. There are no limits to what you can achieve here, which our employees agree with, evidenced by being a Campaign Best Place to Work for six consecutive years and one of The Sunday Times Best Places to Work 2025. As well as this, we're Campaign's Independent Agency of the Year 2024 and Media Week's Independent Agency of the Year 2025. We are IPA Effectiveness accredited, an IPA People First agency, and All In Champions, with industry leading work recognised by double gold at the 2024 IPA Effectiveness Awards for our work with Laithwaites and a 2025 Effie for our work with Alzheimer's Society. Our independence means we can focus 100% on doing the right thing to secure success for our clients and our brilliant people. We work with a wide variety of clients including Hovis, IG, Sharps Bedrooms, SunLife, Standard Life, Ancestry, Laithwaites Wine, Save the Children, Guide Dogs, Alzheimer's Society, RNLI and Clearscore. MEET APOLLO: MEDIALAB's DATA POWERHOUSE Apollo is Medialab's dedicated data and analytics team, comprising 25+ passionate, data driven experts specialising in engineering, analytics, advanced measurement, and re attribution. We are a team committed to continuous learning, regularly adopting innovative techniques and approaches to advance both individual consultancy and technical expertise. Since 2021, Apollo has been IPA Effectiveness Accredited, with our accreditation renewed through 2025. This recognition reflects our leadership in the analytics and measurement space, as we consistently deliver industry leading results for our clients. OUR VALUES Commit to Doing the Right Thing (Act with integrity and accountability) Help People Flourish (Invest in people) Dig Deeper to Understand Better (Data driven curiosity) OUR COMMITMENT TO YOU Working at Medialab comes with lots of perks including all the usual things you would expect, such as a competitive salary package, pension, season ticket loans, cycle to work scheme, weekly social events and big summer / end of year parties. On top of that, we offer extra benefits, which make life at Medialab even more rewarding: Time to Unwind - 22 days holiday (+ Christmas holiday closure), a day off for your birthday, holiday buying scheme, flexi hours and work abroad scheme. Hybrid Working - Balance between home and office. We welcome requests for flexible working arrangements from the commencement of employment. Career Growth - A meritocratic approach to progression with quarterly reviews, CPD Platinum accredited training, mentoring and leadership support. Health & Wellbeing - Private medical insurance, health cash plan, gym discounts, wellbeing apps, Mental Health First Aiders and free professional counselling. Supporting Families - Enhanced parental leave pay, flexible working and life assurance. Giving Back - Paid charity days and sustainability initiatives. Perks & Rewards - Retail discounts, long service trips and an unforgettable team culture. YOUR NEXT CHALLENGE The Junior Analytics Executive is a critical member of the Apollo team, supporting the Analytics Manager in delivering high quality reporting and analytics services for client teams and stakeholders. This role is ideal for someone starting out in data analytics, who's keen to build their skills and develop their career within an agile team. This role involves managing daily responsibilities, including handling incoming tickets, creating dashboards, troubleshooting data issues, configuring our proprietary platform and producing impactful analysis and visualisations. By following established internal processes, you'll play a vital role in maintaining the highest standards in reporting while delivering actionable insights that exceed client expectations. The Junior Analytics Executive role provides an excellent grounding in modern analytics technology, granular marketing datasets and a fast paced client servicing domain, providing a launch pad for several different career paths at Medialab. You'll serve as a linchpin within the Apollo team, ensuring seamless delivery of reporting and analytics services. Under the guidance of the Analytics Manager, you'll develop advanced skills and make a meaningful impact on both client projects and Apollo's overall success. HOW YOU WILL MAKE AN IMPACT Manage and prioritize incoming tickets, ensuring accurate categorisation, tracking and timely resolution. Communicate effectively with stakeholders throughout the ticket lifecycle, setting and managing expectations. Ensure tasks are appropriately routed through tickets to maintain accountability and process adherence. Collaborate with team members to balance workloads and reassign tasks when needed. Provide accurate time estimates for task completion and ensure thorough ticket specifications. Data Issue Resolution Proactively identify and resolve data collection or reporting issues to maintain system stability, using appropriate tools to reach accurate, reproducible conclusions quickly. Support on daily system monitoring and alert handling to maintain the health and accuracy of our analytics platforms. Escalate high impact problems when necessary to prevent disruptions. Respond promptly to data/dashboard issues, leveraging monitoring and alerting systems for proactive problem detection. Stakeholder Relationships & Communication Build strong relationships with users through empathetic and professional communication. Keep stakeholders updated on open issues, ensuring transparency throughout the process. Use appropriate communication channels for different audiences, escalating updates when necessary. Share relevant updates with the right audiences, depending on severity and impact. Data Visualisation Design, maintain and enhance dashboards to meet client and stakeholder needs. Ensure visualisations are accurate, engaging and aligned with client goals and expectations. Conduct quality assurance checks on dashboards after updates to ensure compliance with internal standards. Collect and incorporate feedback to create user friendly, impactful dashboards. Client Reporting & Analytics Delivery Deliver accurate, timely reporting that aligns with client marketing goals and KPIs. Conduct regular quality checks to ensure the consistency and reliability of reporting systems. Stay informed about client channel mixes and marketing strategies to tailor analytics services effectively. Collaborate with team members to maintain a high standard of delivery across all projects. Configure our platform based on client requirements. WHAT YOU BRING TO THE TEAM Must Have Skills A passion for data reporting and analytics. Data literate with strong Excel skills. An enthusiasm for marketing, advertising and data, coupled with a desire to deepen your analytics expertise. A basic understanding of monitoring and alerting systems for proactive issue management. Excellent communication skills, capable of engaging empathetically and professionally with diverse stakeholders. Strong problem solving abilities with meticulous attention to detail. Effective organisational skills to manage workloads and meet deadlines consistently. Some experience in marketing, advertising or media agency roles.
Jan 10, 2026
Full time
JOIN OUR JOURNEY Medialab is the UK's leading independent media agency, and one of the fastest growing in the industry. We're a media agency that's made differently: purpose-led, data-driven, founder run and proudly independent. Our entrepreneurial spirit means success is recognised and rewarded. There are no limits to what you can achieve here, which our employees agree with, evidenced by being a Campaign Best Place to Work for six consecutive years and one of The Sunday Times Best Places to Work 2025. As well as this, we're Campaign's Independent Agency of the Year 2024 and Media Week's Independent Agency of the Year 2025. We are IPA Effectiveness accredited, an IPA People First agency, and All In Champions, with industry leading work recognised by double gold at the 2024 IPA Effectiveness Awards for our work with Laithwaites and a 2025 Effie for our work with Alzheimer's Society. Our independence means we can focus 100% on doing the right thing to secure success for our clients and our brilliant people. We work with a wide variety of clients including Hovis, IG, Sharps Bedrooms, SunLife, Standard Life, Ancestry, Laithwaites Wine, Save the Children, Guide Dogs, Alzheimer's Society, RNLI and Clearscore. MEET APOLLO: MEDIALAB's DATA POWERHOUSE Apollo is Medialab's dedicated data and analytics team, comprising 25+ passionate, data driven experts specialising in engineering, analytics, advanced measurement, and re attribution. We are a team committed to continuous learning, regularly adopting innovative techniques and approaches to advance both individual consultancy and technical expertise. Since 2021, Apollo has been IPA Effectiveness Accredited, with our accreditation renewed through 2025. This recognition reflects our leadership in the analytics and measurement space, as we consistently deliver industry leading results for our clients. OUR VALUES Commit to Doing the Right Thing (Act with integrity and accountability) Help People Flourish (Invest in people) Dig Deeper to Understand Better (Data driven curiosity) OUR COMMITMENT TO YOU Working at Medialab comes with lots of perks including all the usual things you would expect, such as a competitive salary package, pension, season ticket loans, cycle to work scheme, weekly social events and big summer / end of year parties. On top of that, we offer extra benefits, which make life at Medialab even more rewarding: Time to Unwind - 22 days holiday (+ Christmas holiday closure), a day off for your birthday, holiday buying scheme, flexi hours and work abroad scheme. Hybrid Working - Balance between home and office. We welcome requests for flexible working arrangements from the commencement of employment. Career Growth - A meritocratic approach to progression with quarterly reviews, CPD Platinum accredited training, mentoring and leadership support. Health & Wellbeing - Private medical insurance, health cash plan, gym discounts, wellbeing apps, Mental Health First Aiders and free professional counselling. Supporting Families - Enhanced parental leave pay, flexible working and life assurance. Giving Back - Paid charity days and sustainability initiatives. Perks & Rewards - Retail discounts, long service trips and an unforgettable team culture. YOUR NEXT CHALLENGE The Junior Analytics Executive is a critical member of the Apollo team, supporting the Analytics Manager in delivering high quality reporting and analytics services for client teams and stakeholders. This role is ideal for someone starting out in data analytics, who's keen to build their skills and develop their career within an agile team. This role involves managing daily responsibilities, including handling incoming tickets, creating dashboards, troubleshooting data issues, configuring our proprietary platform and producing impactful analysis and visualisations. By following established internal processes, you'll play a vital role in maintaining the highest standards in reporting while delivering actionable insights that exceed client expectations. The Junior Analytics Executive role provides an excellent grounding in modern analytics technology, granular marketing datasets and a fast paced client servicing domain, providing a launch pad for several different career paths at Medialab. You'll serve as a linchpin within the Apollo team, ensuring seamless delivery of reporting and analytics services. Under the guidance of the Analytics Manager, you'll develop advanced skills and make a meaningful impact on both client projects and Apollo's overall success. HOW YOU WILL MAKE AN IMPACT Manage and prioritize incoming tickets, ensuring accurate categorisation, tracking and timely resolution. Communicate effectively with stakeholders throughout the ticket lifecycle, setting and managing expectations. Ensure tasks are appropriately routed through tickets to maintain accountability and process adherence. Collaborate with team members to balance workloads and reassign tasks when needed. Provide accurate time estimates for task completion and ensure thorough ticket specifications. Data Issue Resolution Proactively identify and resolve data collection or reporting issues to maintain system stability, using appropriate tools to reach accurate, reproducible conclusions quickly. Support on daily system monitoring and alert handling to maintain the health and accuracy of our analytics platforms. Escalate high impact problems when necessary to prevent disruptions. Respond promptly to data/dashboard issues, leveraging monitoring and alerting systems for proactive problem detection. Stakeholder Relationships & Communication Build strong relationships with users through empathetic and professional communication. Keep stakeholders updated on open issues, ensuring transparency throughout the process. Use appropriate communication channels for different audiences, escalating updates when necessary. Share relevant updates with the right audiences, depending on severity and impact. Data Visualisation Design, maintain and enhance dashboards to meet client and stakeholder needs. Ensure visualisations are accurate, engaging and aligned with client goals and expectations. Conduct quality assurance checks on dashboards after updates to ensure compliance with internal standards. Collect and incorporate feedback to create user friendly, impactful dashboards. Client Reporting & Analytics Delivery Deliver accurate, timely reporting that aligns with client marketing goals and KPIs. Conduct regular quality checks to ensure the consistency and reliability of reporting systems. Stay informed about client channel mixes and marketing strategies to tailor analytics services effectively. Collaborate with team members to maintain a high standard of delivery across all projects. Configure our platform based on client requirements. WHAT YOU BRING TO THE TEAM Must Have Skills A passion for data reporting and analytics. Data literate with strong Excel skills. An enthusiasm for marketing, advertising and data, coupled with a desire to deepen your analytics expertise. A basic understanding of monitoring and alerting systems for proactive issue management. Excellent communication skills, capable of engaging empathetically and professionally with diverse stakeholders. Strong problem solving abilities with meticulous attention to detail. Effective organisational skills to manage workloads and meet deadlines consistently. Some experience in marketing, advertising or media agency roles.
# Senior Principal Information Science Consultant # Senior Principal Information Science Consultant Remote TypeRemote LocationUnited Kingdom Job CategoryConsulting Job SummaryWe are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease. We're proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Senior Principal Information Science Consultant and help us do what we do best: propelling business forward. This will be a remote role working out of your home office in the UK, and focused in our Progress Data Platform group. Progress Software is a publicly held company building products that impact millions of people every day. Across the globe, Progress technology has been used to discover new medicines, run the world's financial systems, prevent terrorism, and much more. Our primary product is a highly differentiated data management platform that helps our customers on their journey to get more value out of their enterprise data. We enable organizations to integrate all their data and metadata, power transactional and analytical applications, and curate data for machine learning and AI. To learn more visit . The Senior Principal Information Science Consultant for Progress Semaphore is a client facing knowledge management expert and trusted advisor who helps customers design and evolve high value Semaphore solutions that address complex information, metadata, and knowledge model (i.e. thesauri, taxonomy and ontology) challenges. The role emphasizes deep discovery, collaborative problem solving, and long-term partnership rather than transactional engagements, ensuring customers realize sustained value from the Semaphore platform across their organizations. In this role, you will: Lead in-depth discovery to understand customers' business objectives, information ecosystems, and pain points, and translate them into clear problem statements and opportunity areas for Semaphore. Facilitate workshops and advisory sessions that guide customers through options, tradeoffs, and roadmaps for semantic modeling, taxonomy/ontology design, metadata standards and governance, and content classification. Act as a trusted advisor to business and technical stakeholders, using active listening, open-ended questioning, and data driven insight to create solutions rather than prescribe products. Define and oversee the design of thesauri, ontologies, taxonomies, and knowledge models that underpin customer use cases, ensuring alignment with long-term business and technology strategies. Develop complex classification strategies that leverage organization's knowledge models. Provide strategic guidance on how Semaphore integrates into the broader application, search, analytics, and AI landscape, including change management and adoption considerations. Lead complex client engagements as the senior consultant, ensuring quality of deliverables, alignment to outcomes, and clear communication with executive sponsors and steering groups. Mentor and coach other consultants in consultative methods (e.g., discovery techniques, facilitation, stakeholder management) and in advanced information science practices. Contribute to thought leadership and best practice assets (frameworks, templates, playbooks) that help standardize a consultative, value focused approach across Semaphore services. Your background: 8-10+ years of experience in information science, knowledge management, knowledge engineering, information architecture, or related discipline, including substantial time in consulting or advisory roles. Knowledge of W3C semantic standards - such as RDF, SKOS, SKOS-XL, OWL, SHACL and SPARQL. Demonstrated success using a consultative approach with enterprise customers: leading discovery, facilitating workshops, building mutual success plans, and guiding stakeholders through complex decisions. Deep hands-on experience with semantic technologies, taxonomies, ontologies, and metadata management; experience with Semaphore or similar platforms strongly preferred. Proven ability to operate as a senior or principal level advisor on complex, multistakeholder programs, including engaging at executive level and influencing direction without direct authority. Excellent communication, facilitation, and storytelling skills, with the ability to connect information science and technical topics to business outcomes and strategic priorities. Due to being in our Federal team, US Citizenship is required. Additionally, it would be beneficial if you have: Experience with text analytics and rule-based auto-tagging systems. Practical experience working with REST-based APIs. Experience in knowledge intensive, highly regulated, or content rich industries where metadata, governance, and findability are critical. Background working with cross functional teams (e.g., Product, Customer Success, Architecture, Data/AI) to shape roadmaps and long-term account strategies. Familiarity with consultative frameworks from customer success, management consulting, or design thinking (e.g., discovery, journey mapping, mutual success planning) and applying them in information centric programs. If this sounds like you and fits your experience and career goals, we'd be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy: Compensation : Competitive salary, bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback. Benefits : Premium Collective Health Insurance Plan with a monthly employer contribution and Premium Collective Pension Scheme fully funded by Progress Time-off and Leave : Generous vacation allowance, an additional day off for your birthday, and days off for volunteering Well-being : A global well-being program focused on physical, mental, and financial health. Focus on Employee Experience : We aim to create an environment where people view their time at Progress as their best career chapter by seeking your feedback, partnering with you and recognizing and celebrating the moments that matter. Career Growth : We empower you to own your career and personalize your growth with career development tools, internal career mobility, knowledge sharing, and learning opportunities. Apply now!
Jan 10, 2026
Full time
# Senior Principal Information Science Consultant # Senior Principal Information Science Consultant Remote TypeRemote LocationUnited Kingdom Job CategoryConsulting Job SummaryWe are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease. We're proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Senior Principal Information Science Consultant and help us do what we do best: propelling business forward. This will be a remote role working out of your home office in the UK, and focused in our Progress Data Platform group. Progress Software is a publicly held company building products that impact millions of people every day. Across the globe, Progress technology has been used to discover new medicines, run the world's financial systems, prevent terrorism, and much more. Our primary product is a highly differentiated data management platform that helps our customers on their journey to get more value out of their enterprise data. We enable organizations to integrate all their data and metadata, power transactional and analytical applications, and curate data for machine learning and AI. To learn more visit . The Senior Principal Information Science Consultant for Progress Semaphore is a client facing knowledge management expert and trusted advisor who helps customers design and evolve high value Semaphore solutions that address complex information, metadata, and knowledge model (i.e. thesauri, taxonomy and ontology) challenges. The role emphasizes deep discovery, collaborative problem solving, and long-term partnership rather than transactional engagements, ensuring customers realize sustained value from the Semaphore platform across their organizations. In this role, you will: Lead in-depth discovery to understand customers' business objectives, information ecosystems, and pain points, and translate them into clear problem statements and opportunity areas for Semaphore. Facilitate workshops and advisory sessions that guide customers through options, tradeoffs, and roadmaps for semantic modeling, taxonomy/ontology design, metadata standards and governance, and content classification. Act as a trusted advisor to business and technical stakeholders, using active listening, open-ended questioning, and data driven insight to create solutions rather than prescribe products. Define and oversee the design of thesauri, ontologies, taxonomies, and knowledge models that underpin customer use cases, ensuring alignment with long-term business and technology strategies. Develop complex classification strategies that leverage organization's knowledge models. Provide strategic guidance on how Semaphore integrates into the broader application, search, analytics, and AI landscape, including change management and adoption considerations. Lead complex client engagements as the senior consultant, ensuring quality of deliverables, alignment to outcomes, and clear communication with executive sponsors and steering groups. Mentor and coach other consultants in consultative methods (e.g., discovery techniques, facilitation, stakeholder management) and in advanced information science practices. Contribute to thought leadership and best practice assets (frameworks, templates, playbooks) that help standardize a consultative, value focused approach across Semaphore services. Your background: 8-10+ years of experience in information science, knowledge management, knowledge engineering, information architecture, or related discipline, including substantial time in consulting or advisory roles. Knowledge of W3C semantic standards - such as RDF, SKOS, SKOS-XL, OWL, SHACL and SPARQL. Demonstrated success using a consultative approach with enterprise customers: leading discovery, facilitating workshops, building mutual success plans, and guiding stakeholders through complex decisions. Deep hands-on experience with semantic technologies, taxonomies, ontologies, and metadata management; experience with Semaphore or similar platforms strongly preferred. Proven ability to operate as a senior or principal level advisor on complex, multistakeholder programs, including engaging at executive level and influencing direction without direct authority. Excellent communication, facilitation, and storytelling skills, with the ability to connect information science and technical topics to business outcomes and strategic priorities. Due to being in our Federal team, US Citizenship is required. Additionally, it would be beneficial if you have: Experience with text analytics and rule-based auto-tagging systems. Practical experience working with REST-based APIs. Experience in knowledge intensive, highly regulated, or content rich industries where metadata, governance, and findability are critical. Background working with cross functional teams (e.g., Product, Customer Success, Architecture, Data/AI) to shape roadmaps and long-term account strategies. Familiarity with consultative frameworks from customer success, management consulting, or design thinking (e.g., discovery, journey mapping, mutual success planning) and applying them in information centric programs. If this sounds like you and fits your experience and career goals, we'd be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy: Compensation : Competitive salary, bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback. Benefits : Premium Collective Health Insurance Plan with a monthly employer contribution and Premium Collective Pension Scheme fully funded by Progress Time-off and Leave : Generous vacation allowance, an additional day off for your birthday, and days off for volunteering Well-being : A global well-being program focused on physical, mental, and financial health. Focus on Employee Experience : We aim to create an environment where people view their time at Progress as their best career chapter by seeking your feedback, partnering with you and recognizing and celebrating the moments that matter. Career Growth : We empower you to own your career and personalize your growth with career development tools, internal career mobility, knowledge sharing, and learning opportunities. Apply now!
Complaints Manager Marley Risk Consultants Ltd are a chartered Loss Adjusters servicing the Property Latent Defects Insurance market across the UK. Established in 2013, with offices in Shrewsbury, Cheltenham and London, we are entering an exciting period of growth to meet the needs of our expanding client base. We are seeking a proactive and experienced Complaints Manager to lead our complaint s function, managing a team of three Complaints Handlers. You will oversee complex insurance complaints, multi-departmental issues, and contentious cases, ensuring resolution at the earliest opportunity while embedding a culture of continuous improvement across the business. Key Responsibilities Leadership & Team Management: Lead, mentor, and develop a team of three Complaints Handlers, ensuring high performance and professional growth. Allocate workloads effectively, monitor progress, and provide guidance on complex or contentious complaints. Foster a collaborative, supportive, and compliant team culture. Complaints Oversight & Resolution: Oversee the handling of complex, and contentious complaints, ensuring timely and robust resolution. Provide expert advice on complaints regulations and handling, ensuring compliance with evolving industry standards. Scrutinise complaints for potential reputational risks and escalate to Directors when necessary. Policy & Compliance: Ensure the complaints policy is developed, reviewed, and maintained in line with DISP, ICOBS and Customer Duty requirements. Oversee Ombudsman referrals and ensure responses meet regulatory and professional standards. Safeguard confidentiality and GDPR compliance across all complaints processes. Analysis & Reporting: Conduct root cause analysis of complaints and feed insights back into business processes to prevent recurrence. Produce high-quality reports for effective management oversight. Ensure lessons learned are communicated across the business to drive service improvements. Stakeholder Engagement: Work closely with line managers and claims teams to gain a full understanding of issues and support early resolution. Provide training and guidance to ensure all staff can identify potential complaints and refer them promptly in line with regulatory requirements and internal procedures Communicate effectively with service users, complainants, and external organisations, including Ombudsman services. Skills & Experience Required: Proven experience in complaints management within an insurance setting, ideally with leadership responsibilities. Strong understanding of the principles and components of the Complaints Process. Demonstrable experience handling complex and contentious complaints with professionalism under pressure. Experience in developing and embedding compliant systems and processes. Knowledge of issues concerning vulnerable people and ability to handle communications sensitively. Excellent written skills for drafting investigation reports, executive summaries, and formal responses. Strong verbal communication skills, able to engage confidently with staff at all levels, service users, and external stakeholders. Experience of Ombudsman referrals and regulatory compliance. Working knowledge of DISP, ICOBS and Customer Duty requirements. Ability to manage multiple priorities, deadlines, and de-escalate aggressive behaviour with empathy and firmness. Benefits: Enhanced company pension Cycle to work scheme Life Insurance (after probation) Private Medical Insurance (after probation) Employee Assistance Programme Free gym membership Tech scheme About the company At Marley Risk Consultants, we are proud to be a market leader in latent defect insurance claims management. Since our founding in 2013, we ve built a reputation for excellence, integrity, and innovation in the insurance and construction sectors. Our team is trusted by major insurers to deliver expert, efficient, and fair claims solutions that protect both property and peace of mind. We believe our people are our greatest asset. That s why we foster a collaborative, supportive, and forward-thinking work environment where every team member is empowered to grow, contribute, and make a real impact. Whether you're an experienced professional or just starting your career, you'll find opportunities to develop your skills, take on meaningful challenges, and be part of a company that values your voice. Interested Click apply and you will be redirected to our careers page to complete your application.
Jan 10, 2026
Full time
Complaints Manager Marley Risk Consultants Ltd are a chartered Loss Adjusters servicing the Property Latent Defects Insurance market across the UK. Established in 2013, with offices in Shrewsbury, Cheltenham and London, we are entering an exciting period of growth to meet the needs of our expanding client base. We are seeking a proactive and experienced Complaints Manager to lead our complaint s function, managing a team of three Complaints Handlers. You will oversee complex insurance complaints, multi-departmental issues, and contentious cases, ensuring resolution at the earliest opportunity while embedding a culture of continuous improvement across the business. Key Responsibilities Leadership & Team Management: Lead, mentor, and develop a team of three Complaints Handlers, ensuring high performance and professional growth. Allocate workloads effectively, monitor progress, and provide guidance on complex or contentious complaints. Foster a collaborative, supportive, and compliant team culture. Complaints Oversight & Resolution: Oversee the handling of complex, and contentious complaints, ensuring timely and robust resolution. Provide expert advice on complaints regulations and handling, ensuring compliance with evolving industry standards. Scrutinise complaints for potential reputational risks and escalate to Directors when necessary. Policy & Compliance: Ensure the complaints policy is developed, reviewed, and maintained in line with DISP, ICOBS and Customer Duty requirements. Oversee Ombudsman referrals and ensure responses meet regulatory and professional standards. Safeguard confidentiality and GDPR compliance across all complaints processes. Analysis & Reporting: Conduct root cause analysis of complaints and feed insights back into business processes to prevent recurrence. Produce high-quality reports for effective management oversight. Ensure lessons learned are communicated across the business to drive service improvements. Stakeholder Engagement: Work closely with line managers and claims teams to gain a full understanding of issues and support early resolution. Provide training and guidance to ensure all staff can identify potential complaints and refer them promptly in line with regulatory requirements and internal procedures Communicate effectively with service users, complainants, and external organisations, including Ombudsman services. Skills & Experience Required: Proven experience in complaints management within an insurance setting, ideally with leadership responsibilities. Strong understanding of the principles and components of the Complaints Process. Demonstrable experience handling complex and contentious complaints with professionalism under pressure. Experience in developing and embedding compliant systems and processes. Knowledge of issues concerning vulnerable people and ability to handle communications sensitively. Excellent written skills for drafting investigation reports, executive summaries, and formal responses. Strong verbal communication skills, able to engage confidently with staff at all levels, service users, and external stakeholders. Experience of Ombudsman referrals and regulatory compliance. Working knowledge of DISP, ICOBS and Customer Duty requirements. Ability to manage multiple priorities, deadlines, and de-escalate aggressive behaviour with empathy and firmness. Benefits: Enhanced company pension Cycle to work scheme Life Insurance (after probation) Private Medical Insurance (after probation) Employee Assistance Programme Free gym membership Tech scheme About the company At Marley Risk Consultants, we are proud to be a market leader in latent defect insurance claims management. Since our founding in 2013, we ve built a reputation for excellence, integrity, and innovation in the insurance and construction sectors. Our team is trusted by major insurers to deliver expert, efficient, and fair claims solutions that protect both property and peace of mind. We believe our people are our greatest asset. That s why we foster a collaborative, supportive, and forward-thinking work environment where every team member is empowered to grow, contribute, and make a real impact. Whether you're an experienced professional or just starting your career, you'll find opportunities to develop your skills, take on meaningful challenges, and be part of a company that values your voice. Interested Click apply and you will be redirected to our careers page to complete your application.
Job Description: Account Executive New Business (SME / Mid-Market) Reporting to: Founder & Managing Director Location: Home Based (UK) Role Overview We are a founder-led insurance brokerage at an exciting stage of growth and are seeking an ambitious Account Executive to build a new portfolio of SME and mid-market commercial insurance clients click apply for full job details
Jan 09, 2026
Full time
Job Description: Account Executive New Business (SME / Mid-Market) Reporting to: Founder & Managing Director Location: Home Based (UK) Role Overview We are a founder-led insurance brokerage at an exciting stage of growth and are seeking an ambitious Account Executive to build a new portfolio of SME and mid-market commercial insurance clients click apply for full job details
Inspired PLC is a UK market leading technology enabled provider of energy and sustainability advisory services. Since 2000, it has grown in scale and capability and is servicing over 3,400 UK and Irish clients across all sectors. To enable businesses to respond to the climate emergency, we focus on solving their toughest challenges. By managing data comprehensively, sourcing energy sustainably and reducing carbon efficiently, we allow our clients to control costs effectively, make authentic ESG disclosures, improve their business performance, whilst powering their journey to net zero. This role is ideally suited to a career minded, ambitious individual who is looking for that unique opportunity to prove what they can do and then be rewarded for it. We are looking for a Market Analysis Manager to join our successful Risk team. This role is home based with occasional visits to our Kirkham (Lancashire) head office required. Role and Responsibilities The Market Analysis Manager leads a team of analysts to deliver timely, insightful energy market news, commentary, and analysis for both customers and internal stakeholders. This role is pivotal in supporting Risk Managers, Account Managers and clients, enabling informed purchasing decisions in a dynamic energy market. The successful candidate's responsibilities will include but not be limited to: Market Intelligence and Reporting: Write and review reports on significant market events affecting energy commodity prices, including analysis of price movements and forecasts. Produce a variety of market intelligence outputs, from written reports to presentations, tailored to different audiences. Ensure all published information meets rigorous quality assurance standards. Thought Leadership and Communication: Lead the delivery of engaging internal and external webinars on current and emerging market topics. Conduct deep-dive research into specific market dynamics and produce long-form content for internal and client distribution Data Analysis and Decision Support: Analyse correlations between market fundamentals and prices to support informed decision-making. Oversee and improve the analytics codebase, including the use of VBA, Python, and APIs for data acquisition and processing Team Leadership and Collaboration: Manage a small team of analysts, overseeing daily operations, setting clear expectations, and monitoring progress against KPIs. Provide coaching, resolve conflicts, and ensure alignment with company priorities. Collaborate with cross-functional teams to deliver solutions and drive continuous improvement. Read and comply with the company Health & Safety Policy; taking reasonable care for the Health & Safety of themselves and others; co-operate with managers and other employees in fulfilling our objectives and statutory duties. Qualifications and Experience Requirements In-depth knowledge of the gas, power, and broader energy industry. Strong writing proficiency, ideally with experience in journalistic or scientific writing styles. High numerical and analytical ability, with a strong academic background. Experience coding in VBA (Visual Basic for Applications) and/or Python, and using APIs to fetch and process data. Proficiency in analysing large and complex datasets across multiple databases/sources. Proven ability to work with complex spreadsheets and databases. Logical, analytical, and pragmatic approach to problem-solving. Excellent interpersonal skills and a collaborative team player, able to work effectively with colleagues at all levels. Essential Substantial energy industry experience Degree level educated in a STEM or economics subject Desirable Clean and Full UK Driving License Experience in coding (VBA and Python) What we offer Training and development opportunities Company pension Sharesave scheme Life insurance 4pm finish on Friday If you are interested in the role and would like to be considered, please apply now and a member of our In House Recruitment Team will be in touch. Good Luck!
Jan 09, 2026
Full time
Inspired PLC is a UK market leading technology enabled provider of energy and sustainability advisory services. Since 2000, it has grown in scale and capability and is servicing over 3,400 UK and Irish clients across all sectors. To enable businesses to respond to the climate emergency, we focus on solving their toughest challenges. By managing data comprehensively, sourcing energy sustainably and reducing carbon efficiently, we allow our clients to control costs effectively, make authentic ESG disclosures, improve their business performance, whilst powering their journey to net zero. This role is ideally suited to a career minded, ambitious individual who is looking for that unique opportunity to prove what they can do and then be rewarded for it. We are looking for a Market Analysis Manager to join our successful Risk team. This role is home based with occasional visits to our Kirkham (Lancashire) head office required. Role and Responsibilities The Market Analysis Manager leads a team of analysts to deliver timely, insightful energy market news, commentary, and analysis for both customers and internal stakeholders. This role is pivotal in supporting Risk Managers, Account Managers and clients, enabling informed purchasing decisions in a dynamic energy market. The successful candidate's responsibilities will include but not be limited to: Market Intelligence and Reporting: Write and review reports on significant market events affecting energy commodity prices, including analysis of price movements and forecasts. Produce a variety of market intelligence outputs, from written reports to presentations, tailored to different audiences. Ensure all published information meets rigorous quality assurance standards. Thought Leadership and Communication: Lead the delivery of engaging internal and external webinars on current and emerging market topics. Conduct deep-dive research into specific market dynamics and produce long-form content for internal and client distribution Data Analysis and Decision Support: Analyse correlations between market fundamentals and prices to support informed decision-making. Oversee and improve the analytics codebase, including the use of VBA, Python, and APIs for data acquisition and processing Team Leadership and Collaboration: Manage a small team of analysts, overseeing daily operations, setting clear expectations, and monitoring progress against KPIs. Provide coaching, resolve conflicts, and ensure alignment with company priorities. Collaborate with cross-functional teams to deliver solutions and drive continuous improvement. Read and comply with the company Health & Safety Policy; taking reasonable care for the Health & Safety of themselves and others; co-operate with managers and other employees in fulfilling our objectives and statutory duties. Qualifications and Experience Requirements In-depth knowledge of the gas, power, and broader energy industry. Strong writing proficiency, ideally with experience in journalistic or scientific writing styles. High numerical and analytical ability, with a strong academic background. Experience coding in VBA (Visual Basic for Applications) and/or Python, and using APIs to fetch and process data. Proficiency in analysing large and complex datasets across multiple databases/sources. Proven ability to work with complex spreadsheets and databases. Logical, analytical, and pragmatic approach to problem-solving. Excellent interpersonal skills and a collaborative team player, able to work effectively with colleagues at all levels. Essential Substantial energy industry experience Degree level educated in a STEM or economics subject Desirable Clean and Full UK Driving License Experience in coding (VBA and Python) What we offer Training and development opportunities Company pension Sharesave scheme Life insurance 4pm finish on Friday If you are interested in the role and would like to be considered, please apply now and a member of our In House Recruitment Team will be in touch. Good Luck!
Inspired PLC is a UK market leading technology enabled provider of energy and sustainability advisory services. Since 2000, it has grown in scale and capability and is servicing over 3,400 UK and Irish clients across all sectors. To enable businesses to respond to the climate emergency, we focus on solving their toughest challenges. By managing data comprehensively, sourcing energy sustainably and reducing carbon efficiently, we allow our clients to control costs effectively, make authentic ESG disclosures, improve their business performance, whilst powering their journey to net zero. This role is ideally suited to a career minded, ambitious individual who is looking for that unique opportunity to prove what they can do and then be rewarded for it. We are looking for a Water Implementation Analyst to join our successful Siteworks team. This role is home based with occasional travel to our offices required. Role and Responsibilities The Water team requires an organized, self-starter to manage a workload of project and audit recommendations to realise savings and refunds for our customers. The team are responsible for auditing water accounts and reviewing opportunities to assist our clients with cost recovery and implementing savings. Reporting to the Head of Water Auditing, the successful candidate will be confident in dealing with internal account managers, suppliers and clients, have experience in using CRMs and strong IT skills. The successful candidate's responsibilities will include but not be limited to: Using our internal CRM system, submit and track refund and savings opportunities as directed by the Water Audit team following analysis or on-site audits. Manage a log of claims for multiple customers. Compile evidence packs to support challenges and claims to suppliers. Schedule workflow to follow up and escalate at appropriate times. Managing the submission of refund allowances where appropriate. Maintain and develop positive relationships with client suppliers (water retailers and wholesalers) and 3rd party contractors to effectively resolve queries and claims raised. Provide regular MI reporting of the progress of claims submitted, forecast and log of completed and successful claims. Attend and contribute to supplier meetings as required. Report audit recommendations and results to clients. Recording / updating processes where necessary. Take an active part in process transition to increase speed / efficiency of query submission, follow up and resolution. Qualifications and Experience Requirements Essential: Confident and professional telephone manner Experience working with CRM systems Excellent English and Mathematics A good working knowledge of Microsoft Office applications (Excel essential) Good negotiation skills An inquiring mindset and determination to overcome obstacles to pursue claims to a successful resolution Ability to meet deadlines and prioritise activities Ability to analyse technical reports and develop recommendations in plain language Desirable: Water Industry experience Good knowledge of the current and historic UK Water market regulations Knowledge and understanding of UK Water market pricing and charging schedules Ability to support and lead system and process development opportunities Good presentation skills Good networking and interpersonal skills across client & delivery teams What we offer Training and development opportunities Company pension Sharesave scheme Life insurance 4pm finish on Friday If you are interested in the role and would like to be considered, please apply now and a member of our In House Recruitment Team will be in touch. Good Luck!
Jan 09, 2026
Full time
Inspired PLC is a UK market leading technology enabled provider of energy and sustainability advisory services. Since 2000, it has grown in scale and capability and is servicing over 3,400 UK and Irish clients across all sectors. To enable businesses to respond to the climate emergency, we focus on solving their toughest challenges. By managing data comprehensively, sourcing energy sustainably and reducing carbon efficiently, we allow our clients to control costs effectively, make authentic ESG disclosures, improve their business performance, whilst powering their journey to net zero. This role is ideally suited to a career minded, ambitious individual who is looking for that unique opportunity to prove what they can do and then be rewarded for it. We are looking for a Water Implementation Analyst to join our successful Siteworks team. This role is home based with occasional travel to our offices required. Role and Responsibilities The Water team requires an organized, self-starter to manage a workload of project and audit recommendations to realise savings and refunds for our customers. The team are responsible for auditing water accounts and reviewing opportunities to assist our clients with cost recovery and implementing savings. Reporting to the Head of Water Auditing, the successful candidate will be confident in dealing with internal account managers, suppliers and clients, have experience in using CRMs and strong IT skills. The successful candidate's responsibilities will include but not be limited to: Using our internal CRM system, submit and track refund and savings opportunities as directed by the Water Audit team following analysis or on-site audits. Manage a log of claims for multiple customers. Compile evidence packs to support challenges and claims to suppliers. Schedule workflow to follow up and escalate at appropriate times. Managing the submission of refund allowances where appropriate. Maintain and develop positive relationships with client suppliers (water retailers and wholesalers) and 3rd party contractors to effectively resolve queries and claims raised. Provide regular MI reporting of the progress of claims submitted, forecast and log of completed and successful claims. Attend and contribute to supplier meetings as required. Report audit recommendations and results to clients. Recording / updating processes where necessary. Take an active part in process transition to increase speed / efficiency of query submission, follow up and resolution. Qualifications and Experience Requirements Essential: Confident and professional telephone manner Experience working with CRM systems Excellent English and Mathematics A good working knowledge of Microsoft Office applications (Excel essential) Good negotiation skills An inquiring mindset and determination to overcome obstacles to pursue claims to a successful resolution Ability to meet deadlines and prioritise activities Ability to analyse technical reports and develop recommendations in plain language Desirable: Water Industry experience Good knowledge of the current and historic UK Water market regulations Knowledge and understanding of UK Water market pricing and charging schedules Ability to support and lead system and process development opportunities Good presentation skills Good networking and interpersonal skills across client & delivery teams What we offer Training and development opportunities Company pension Sharesave scheme Life insurance 4pm finish on Friday If you are interested in the role and would like to be considered, please apply now and a member of our In House Recruitment Team will be in touch. Good Luck!
Job Title: Sales & Customer Service Representative Location: Formby Salary : 25,877 - 27,515 per annum Plus up to 2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working hours: 37.5 hours a week between 9:00am and 17:30pm Monday to Friday including 1 in 3 Saturdays 09:00am - 12:30pm The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture. The Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. What you will be doing: Quoting and closing new or renewal business enquires Building and maintaining long-standing client relationships Amending customer policies, payments and schedules Retaining existing clients at renewal Supporting customers with existing policy amendments Working towards individual and team targets Providing excellent rapport building skills. Handling sensitive information and following data protection principles Adhering to strict FCA guidelines Providing a professional service and promoting our brand in a positive manner We are looking for colleagues who are: As well as a passion for the job, below are the skills we are looking for to be successful in the role: A positive "can do" attitude Excellent verbal and written communication skills Great listening skills High level of accuracy and attention to detail Good problem solver Ability to work in a fast paced environment Ability to multi-task and manage time effectively Be able to demonstrate patience and empathy Excellent customer service skills, incorporating a confident and polite telephone manner Previous Insurance or Financial Services Industry Experience Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleagues: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and well-being Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply : We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Candidates with experience or relevant job titles of; Customer Service Executive, Client Support Advisor, Outbound Sales, Customer Service, Inbound Sales, Sales Agent, Sales Account Manager, Customer Service Assistant may also be considered.
Jan 09, 2026
Full time
Job Title: Sales & Customer Service Representative Location: Formby Salary : 25,877 - 27,515 per annum Plus up to 2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working hours: 37.5 hours a week between 9:00am and 17:30pm Monday to Friday including 1 in 3 Saturdays 09:00am - 12:30pm The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture. The Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. What you will be doing: Quoting and closing new or renewal business enquires Building and maintaining long-standing client relationships Amending customer policies, payments and schedules Retaining existing clients at renewal Supporting customers with existing policy amendments Working towards individual and team targets Providing excellent rapport building skills. Handling sensitive information and following data protection principles Adhering to strict FCA guidelines Providing a professional service and promoting our brand in a positive manner We are looking for colleagues who are: As well as a passion for the job, below are the skills we are looking for to be successful in the role: A positive "can do" attitude Excellent verbal and written communication skills Great listening skills High level of accuracy and attention to detail Good problem solver Ability to work in a fast paced environment Ability to multi-task and manage time effectively Be able to demonstrate patience and empathy Excellent customer service skills, incorporating a confident and polite telephone manner Previous Insurance or Financial Services Industry Experience Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleagues: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and well-being Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply : We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Candidates with experience or relevant job titles of; Customer Service Executive, Client Support Advisor, Outbound Sales, Customer Service, Inbound Sales, Sales Agent, Sales Account Manager, Customer Service Assistant may also be considered.
smartTrade Technologies is a software publisher specializing in the trading and finance sector. Its clients primarily include investment banks, stock exchanges, brokers, and pension funds. smartTrade enables real-time computerized management of financial flows among these different stakeholders. Joining smartTrade means becoming a part of an innovative and international company with offices in Aix-en-Provence, London, Geneva, New York, Toronto, and Tokyo. Skill development and career progression are top priorities at smartTrade, offering employees numerous opportunities for learning, advancement, and mobility. Sports and their values of teamwork, performance, and dynamism are integral to the company's culture. Additionally, smartTrade is highly committed to continuously supporting various charitable and environmental initiatives. We are looking for a Sales Executive based in London, UK. Position summary: Reporting to the Global Head of Sales, your role as Sales Executive will be focused ondriving sales opportunities, from identification to closing, as well as interacting with international sales,pre-sales, professional services, product management and other team members. This is an excitingopportunity for professionals looking to enhance their career within a market leading organization. Roles and Responsibilities: Primary focus is on the identification, qualification, management and closure of new sales opportunitiesacross both existing customers and new prospects using the MEDDIC methodology. Responsible for creating and driving sales opportunities in the EMEA territory through the sales process. Leverage critical resources across the organization to support the sales process, includingcommunication with regional smartTrade offices. Responsible for taking ownership of customer issues, focusing on providing them with the mostadvantageous solutions Use of initiative - anticipating requirements and pro-actively seeking ways to add value for customers Manage relationships with regional sale director clearly and consistently communicating account andpipeline progress. Assist in coordination of trade shows, conferences and other industry events. Position Requirements: Experience of 6-9 years from a software company selling cloud front office (SaaS) solutions; Experience with sales methodologies (such as MEDDIC). Strong communication and interpersonal skills Excellent organizational and time management skills Analytical and problem-solving abilities with attention to detail Travel required. Passionate about delivering high quality service to customers, with focus on continuous improvement. Fluent English Bachelor's degree or higher in Business Administration and Management. Compensation and Benefits The successful candidate will be offered a competitive remuneration package, which includes: Base Salary: 90K£-100K£ + commission plan Robust employer-matched pension scheme to support your long-term financial security : Safe Harbor plan Flexible working options and a hybrid office culture (3 days/week required), fostering a modern and adaptable work environment. Comprehensive private health insurance (medical, dental, vision) to ensure your well-being Generous holiday allowance plus local bank holidays, promoting work-life balanced
Jan 09, 2026
Full time
smartTrade Technologies is a software publisher specializing in the trading and finance sector. Its clients primarily include investment banks, stock exchanges, brokers, and pension funds. smartTrade enables real-time computerized management of financial flows among these different stakeholders. Joining smartTrade means becoming a part of an innovative and international company with offices in Aix-en-Provence, London, Geneva, New York, Toronto, and Tokyo. Skill development and career progression are top priorities at smartTrade, offering employees numerous opportunities for learning, advancement, and mobility. Sports and their values of teamwork, performance, and dynamism are integral to the company's culture. Additionally, smartTrade is highly committed to continuously supporting various charitable and environmental initiatives. We are looking for a Sales Executive based in London, UK. Position summary: Reporting to the Global Head of Sales, your role as Sales Executive will be focused ondriving sales opportunities, from identification to closing, as well as interacting with international sales,pre-sales, professional services, product management and other team members. This is an excitingopportunity for professionals looking to enhance their career within a market leading organization. Roles and Responsibilities: Primary focus is on the identification, qualification, management and closure of new sales opportunitiesacross both existing customers and new prospects using the MEDDIC methodology. Responsible for creating and driving sales opportunities in the EMEA territory through the sales process. Leverage critical resources across the organization to support the sales process, includingcommunication with regional smartTrade offices. Responsible for taking ownership of customer issues, focusing on providing them with the mostadvantageous solutions Use of initiative - anticipating requirements and pro-actively seeking ways to add value for customers Manage relationships with regional sale director clearly and consistently communicating account andpipeline progress. Assist in coordination of trade shows, conferences and other industry events. Position Requirements: Experience of 6-9 years from a software company selling cloud front office (SaaS) solutions; Experience with sales methodologies (such as MEDDIC). Strong communication and interpersonal skills Excellent organizational and time management skills Analytical and problem-solving abilities with attention to detail Travel required. Passionate about delivering high quality service to customers, with focus on continuous improvement. Fluent English Bachelor's degree or higher in Business Administration and Management. Compensation and Benefits The successful candidate will be offered a competitive remuneration package, which includes: Base Salary: 90K£-100K£ + commission plan Robust employer-matched pension scheme to support your long-term financial security : Safe Harbor plan Flexible working options and a hybrid office culture (3 days/week required), fostering a modern and adaptable work environment. Comprehensive private health insurance (medical, dental, vision) to ensure your well-being Generous holiday allowance plus local bank holidays, promoting work-life balanced
Ernst & Young Advisory Services Sdn Bhd
Leeds, Yorkshire
Senior Executive (Manager), EY Parthenon, Strategy & Execution, Financial Restructuring, Leeds Other locations: Primary Location Only Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of teams and take your career wherever you want it to go. Join EY and help to build a better working world. With huge amounts of economic disruption and uncertainty in today's market, companies and other organisations are facing real challenges to thrive or even survive. Having the right strategy in place to restructure or turn around an organisation can help turn adversity into opportunity. In Financial Restructuring (FR) we work with all types of stakeholders in critical situations to transform, create, preserve, or recover value. The Opportunity EY's Financial Restructuring team in Leeds is one of the leading teams of its kind in the market, working with stressed and challenged businesses. FR is part of EY's Strategy & Transactions business, working with companies and stakeholders at times of change, and often at an exciting pace. FR covers a number of different sub business units and geographies in the UK and you may have the opportunity to work across different teams in your career with FR. Our clients can be companies, government bodies or financial stakeholders like lenders or shareholders. They might be on the brink of a crisis, or simply looking to build greater resilience into their business. In FR we work closely with our clients to deliver the financial and organisational solutions that enable them to adapt and succeed or minimise the downside risks that they are facing. The work involves understanding the drivers of value in a business and problem solving to manage the priorities of competing stakeholders. People who flourish in FR want to think broadly about what drives value in a company's performance and the factors that can drive underperformance or failure. Many of our strong performers have moved from other disciplines (Audit, Tax, Forensics) or wider SaT and have varied experience and knowledge which can be applied to a range of project situations. FR is a growing team expecting significant uptick in its market in the coming months, so there is real opportunity to develop and grow your career. Whilst we do work at pace at times, the team is a welcoming and inclusive place with a good balance of hybrid working and an enjoyable team environment. The team has an inclusive culture where you can bring your whole self to work with a good balance of hybrid working and enjoyable team environment. Your Key Responsibilities As a Senior Executive (Manager) in FR,you could be involved in all types of work looking at the things that drive a company's performance or strategies to turn it around or restructure it. You may be analysing financial forecasts and preparing reports on your findings, interviewing client teams, or executing restructuring procedures. Depending on the size and type of project, you may be part of a large project team or leading part of a team yourself, with all the support you need from peers and senior team members to help you learn and flourish in these roles. We'll want you to be active in establishing and nurturing relationships - both inside EY with different specialist teams across the firm, and externally - for example with client staff or junior lawyers - as relationship-building is an important and valued skill in FR. You will also fit in to our positive learning culture from day one. You will bring your existing skills/knowledge and coach people in these where that is relevant and applicable to our work, and you will be valued for your efforts to coach and counsel junior team members to help them develop. Skills and Attributes for Success Financial analysis and scenario modelling to support decision making and execution. Commercial acumen -using knowledge and insight gained from other client work and apply your understanding of the wider business environment. Ability to identify the key issues and flag them to seniors, with suggestions for next steps. Competent at translating analysis into content that can be incorporated directly into written reports for clients. Ability to share technical and other knowledge with the team drawing on previous experience and current learning Demonstrate professionalism and sensitivity to both the interpersonal dynamics and the wider firm risk of working with distressed businesses and their stakeholders Adapt well to change and have a flexible and positive approach Desire to support the people development of FR - contributing to or leading training courses, recruitment, and team / wellbeing activities. Desire to learn and proactive in seeking formal and informal learning and training opportunities. To qualify for the role you must have Experience of working in a recognised Restructuring team and have held a recognised professional accountancy qualification for a minimum of 2 years Experience of working on independent business reviews and formal corporate insolvencies Willingness to adapt in a fast paced and changing environment to meet the needs of the business Appreciation of the sensitivity and heightened risk of working with people in distressed situations Ideally, you'll also have Ability to build your own network of contacts and deal professionally and competently with clients, management teams and others outside the firm. Skills or desire to be a good manager of people - providing feedback and performance reviews to junior staff. Ability to build strong internal relationships in FR and across other services and can actively participate in business development. What we look for We are looking for candidates who are highly motivated, ambitious, and have a passion to be part of a fast-paced, successful transaction team where we encourage everyone to bring their whole self to work. Being a collaborative team player is also important as well as someone who is happy to work flexibly throughout a period of growth within FR. What we offer We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning:You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you:We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership:We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture:You'll be embraced for who you are and empowered to use your voice to help others find theirs. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Jan 09, 2026
Full time
Senior Executive (Manager), EY Parthenon, Strategy & Execution, Financial Restructuring, Leeds Other locations: Primary Location Only Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of teams and take your career wherever you want it to go. Join EY and help to build a better working world. With huge amounts of economic disruption and uncertainty in today's market, companies and other organisations are facing real challenges to thrive or even survive. Having the right strategy in place to restructure or turn around an organisation can help turn adversity into opportunity. In Financial Restructuring (FR) we work with all types of stakeholders in critical situations to transform, create, preserve, or recover value. The Opportunity EY's Financial Restructuring team in Leeds is one of the leading teams of its kind in the market, working with stressed and challenged businesses. FR is part of EY's Strategy & Transactions business, working with companies and stakeholders at times of change, and often at an exciting pace. FR covers a number of different sub business units and geographies in the UK and you may have the opportunity to work across different teams in your career with FR. Our clients can be companies, government bodies or financial stakeholders like lenders or shareholders. They might be on the brink of a crisis, or simply looking to build greater resilience into their business. In FR we work closely with our clients to deliver the financial and organisational solutions that enable them to adapt and succeed or minimise the downside risks that they are facing. The work involves understanding the drivers of value in a business and problem solving to manage the priorities of competing stakeholders. People who flourish in FR want to think broadly about what drives value in a company's performance and the factors that can drive underperformance or failure. Many of our strong performers have moved from other disciplines (Audit, Tax, Forensics) or wider SaT and have varied experience and knowledge which can be applied to a range of project situations. FR is a growing team expecting significant uptick in its market in the coming months, so there is real opportunity to develop and grow your career. Whilst we do work at pace at times, the team is a welcoming and inclusive place with a good balance of hybrid working and an enjoyable team environment. The team has an inclusive culture where you can bring your whole self to work with a good balance of hybrid working and enjoyable team environment. Your Key Responsibilities As a Senior Executive (Manager) in FR,you could be involved in all types of work looking at the things that drive a company's performance or strategies to turn it around or restructure it. You may be analysing financial forecasts and preparing reports on your findings, interviewing client teams, or executing restructuring procedures. Depending on the size and type of project, you may be part of a large project team or leading part of a team yourself, with all the support you need from peers and senior team members to help you learn and flourish in these roles. We'll want you to be active in establishing and nurturing relationships - both inside EY with different specialist teams across the firm, and externally - for example with client staff or junior lawyers - as relationship-building is an important and valued skill in FR. You will also fit in to our positive learning culture from day one. You will bring your existing skills/knowledge and coach people in these where that is relevant and applicable to our work, and you will be valued for your efforts to coach and counsel junior team members to help them develop. Skills and Attributes for Success Financial analysis and scenario modelling to support decision making and execution. Commercial acumen -using knowledge and insight gained from other client work and apply your understanding of the wider business environment. Ability to identify the key issues and flag them to seniors, with suggestions for next steps. Competent at translating analysis into content that can be incorporated directly into written reports for clients. Ability to share technical and other knowledge with the team drawing on previous experience and current learning Demonstrate professionalism and sensitivity to both the interpersonal dynamics and the wider firm risk of working with distressed businesses and their stakeholders Adapt well to change and have a flexible and positive approach Desire to support the people development of FR - contributing to or leading training courses, recruitment, and team / wellbeing activities. Desire to learn and proactive in seeking formal and informal learning and training opportunities. To qualify for the role you must have Experience of working in a recognised Restructuring team and have held a recognised professional accountancy qualification for a minimum of 2 years Experience of working on independent business reviews and formal corporate insolvencies Willingness to adapt in a fast paced and changing environment to meet the needs of the business Appreciation of the sensitivity and heightened risk of working with people in distressed situations Ideally, you'll also have Ability to build your own network of contacts and deal professionally and competently with clients, management teams and others outside the firm. Skills or desire to be a good manager of people - providing feedback and performance reviews to junior staff. Ability to build strong internal relationships in FR and across other services and can actively participate in business development. What we look for We are looking for candidates who are highly motivated, ambitious, and have a passion to be part of a fast-paced, successful transaction team where we encourage everyone to bring their whole self to work. Being a collaborative team player is also important as well as someone who is happy to work flexibly throughout a period of growth within FR. What we offer We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning:You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you:We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership:We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture:You'll be embraced for who you are and empowered to use your voice to help others find theirs. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Cigna Health and Life Insurance Company
City, Glasgow
A leading health insurance provider in Glasgow is looking for a Broker Sales Executive to expand its network of global brokers. This pivotal role involves building strong relationships with brokers, conducting B2B telephony sales, and ensuring broker satisfaction through effective communication of product benefits. The ideal candidate will have a proven track record in account management, strong interpersonal skills, and the ability to work collaboratively with internal teams. Flexibility in working hours may be required, primarily from 9 am to 5 pm.
Jan 09, 2026
Full time
A leading health insurance provider in Glasgow is looking for a Broker Sales Executive to expand its network of global brokers. This pivotal role involves building strong relationships with brokers, conducting B2B telephony sales, and ensuring broker satisfaction through effective communication of product benefits. The ideal candidate will have a proven track record in account management, strong interpersonal skills, and the ability to work collaboratively with internal teams. Flexibility in working hours may be required, primarily from 9 am to 5 pm.
Principal Product Manager - Insurance and Asset Owners EMEA page is loaded Principal Product Manager - Insurance and Asset Owners EMEAlocations: London Officetime type: Full timeposted on: Posted Yesterdayjob requisition id: R11184We are seeking an Insurance and Asset Owner Product Leader for EMEA, who can establish a strategy and execute to drive growth in our core middle and back-office market ranging from Insurance to Pensions and Corporates. As a Product Lead, you will also play a critical role in scaling our products to address the needs of key industries and asset classes.This is an exceptional opportunity for a seasoned professional with experience building financial technology software who wishes to be a business and product leader alike. You will partner very closely with the Sales, Client Services and Operations leaders in EMEA to drive revenue growth and unit economics, support client success with increasing NPS/CSAT. You will also implement the high-level road map of new and existing product lines by collaborating with functional product leaders while also driving the EMEA specific product strategy.You will report to the Global Head of Product for Insurance and Asset Owners and will be responsible for identifying market opportunities, developing product strategy to address those opportunities, executing on product roadmap and supporting go-to-market (GTM) motions. Responsibilities: Conduct market analysis across front, middle and back-office (FBO) applications. Collaborate with sales and CS leaders to build a consensus on the market opportunity, competitive landscape, alternatives, and barriers to CW solutions adoption in the market. Assess Clearwater products fit by market and client segments and build a clear and differentiated product strategy with investment needs and growth projections. Document replacement grade functionality requirements. Build trust and confidence with current and prospective Customers. Be the voice of the customer and ensure there is alignment of asks from the customer with items on the roadmap. Develop a comprehensive EMEA product strategy and roadmap that is validated with clients and aligned with current CW functional product capabilities. Collaborate closely with engineering, marketing, sales and client delivery leaders to bring products to life that are intuitive, scalable Oversee execution of the roadmap by PMs and deliver concrete "wins" with each release. Drive thought leadership, champion product direction internally with senior leadership team, and externally to customers, analysts, and media. When needed, dive into details and write compelling product requirements documentation that meet customer demands in the market. Cultivate relationships with key strategic clients across multiple geographies, support executive forums, and help develop future revenue opportunities. Participate in Quarterly Business Review with senior leadership to monitor revenue, key business metrics and trends, manage budgets, and ensure product investments align with growth targets and customer needs. Partner laterally across the organization, establish and maintain outstanding communication, and build/maintain collaborative relationships at all levels. Stay abreast of competitive and market dynamics and apply insights to the CW product strategy and execution. Build and mentor a diverse, high-performing team if product managers focused on outcomes and excellence. What we look for: At least 15 years of experience in Investment management technologies and operations either at Insurance/Asset owner firm or technology provider, with a minimum of 5 years in leading a product. Experience as a practitioner or product creator for the business processes in multiple of these areas: investment accounting, regulatory reporting, compliance, performance attribution and risk analytics, trade operations, client reporting/EDM, EMEA specific asset pricing and valuations. Defendable opinion into the current EMEA investment management market such as growth areas, buyer, competition, budgets and client business drivers. You may be asked to present. Demonstrated ability to build new SaaS products and build a product business with revenues and growth. Deep familiarity with modern data, analytics, and trading technologies from data integration, and investment management systems landscape to front end reporting. Deep domain expertise in investment management, particularly in investment accounting, regulatory reporting, valuations, risk/performance and related areas Proven ability to manage complex programs, including execution, implementation, and influencing skills. Excellent communication and presentation skills, commitment to delivering superior internal and external customer experience. Bachelor's degree in finance, accounting, business, computer science, or other relevant technical discipline. Willingness to travel 25%-50% of the time across EMEA. Preferred Qualifications: CA/CPA or related certifications or an MBA from a top university Location: London Conversational knowledge of French or German What we offer: Business casual atmosphere Team focused culture that promotes innovation and ownership Access cutting edge investment reporting technology and expertise RSUs as well as employee stock purchase plan (discounted shares) Private medical and dental insurance Various social and volunteering opportunities, including volunteer time off to give back to the community Defined and undefined career pathways allowing you to grow your own way Work from anywhere 3 weeks out of the year An opportunity to revolutionize the investment industryStudies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with the job description, we encourage you to still apply! You may be just what we're looking for.
Jan 09, 2026
Full time
Principal Product Manager - Insurance and Asset Owners EMEA page is loaded Principal Product Manager - Insurance and Asset Owners EMEAlocations: London Officetime type: Full timeposted on: Posted Yesterdayjob requisition id: R11184We are seeking an Insurance and Asset Owner Product Leader for EMEA, who can establish a strategy and execute to drive growth in our core middle and back-office market ranging from Insurance to Pensions and Corporates. As a Product Lead, you will also play a critical role in scaling our products to address the needs of key industries and asset classes.This is an exceptional opportunity for a seasoned professional with experience building financial technology software who wishes to be a business and product leader alike. You will partner very closely with the Sales, Client Services and Operations leaders in EMEA to drive revenue growth and unit economics, support client success with increasing NPS/CSAT. You will also implement the high-level road map of new and existing product lines by collaborating with functional product leaders while also driving the EMEA specific product strategy.You will report to the Global Head of Product for Insurance and Asset Owners and will be responsible for identifying market opportunities, developing product strategy to address those opportunities, executing on product roadmap and supporting go-to-market (GTM) motions. Responsibilities: Conduct market analysis across front, middle and back-office (FBO) applications. Collaborate with sales and CS leaders to build a consensus on the market opportunity, competitive landscape, alternatives, and barriers to CW solutions adoption in the market. Assess Clearwater products fit by market and client segments and build a clear and differentiated product strategy with investment needs and growth projections. Document replacement grade functionality requirements. Build trust and confidence with current and prospective Customers. Be the voice of the customer and ensure there is alignment of asks from the customer with items on the roadmap. Develop a comprehensive EMEA product strategy and roadmap that is validated with clients and aligned with current CW functional product capabilities. Collaborate closely with engineering, marketing, sales and client delivery leaders to bring products to life that are intuitive, scalable Oversee execution of the roadmap by PMs and deliver concrete "wins" with each release. Drive thought leadership, champion product direction internally with senior leadership team, and externally to customers, analysts, and media. When needed, dive into details and write compelling product requirements documentation that meet customer demands in the market. Cultivate relationships with key strategic clients across multiple geographies, support executive forums, and help develop future revenue opportunities. Participate in Quarterly Business Review with senior leadership to monitor revenue, key business metrics and trends, manage budgets, and ensure product investments align with growth targets and customer needs. Partner laterally across the organization, establish and maintain outstanding communication, and build/maintain collaborative relationships at all levels. Stay abreast of competitive and market dynamics and apply insights to the CW product strategy and execution. Build and mentor a diverse, high-performing team if product managers focused on outcomes and excellence. What we look for: At least 15 years of experience in Investment management technologies and operations either at Insurance/Asset owner firm or technology provider, with a minimum of 5 years in leading a product. Experience as a practitioner or product creator for the business processes in multiple of these areas: investment accounting, regulatory reporting, compliance, performance attribution and risk analytics, trade operations, client reporting/EDM, EMEA specific asset pricing and valuations. Defendable opinion into the current EMEA investment management market such as growth areas, buyer, competition, budgets and client business drivers. You may be asked to present. Demonstrated ability to build new SaaS products and build a product business with revenues and growth. Deep familiarity with modern data, analytics, and trading technologies from data integration, and investment management systems landscape to front end reporting. Deep domain expertise in investment management, particularly in investment accounting, regulatory reporting, valuations, risk/performance and related areas Proven ability to manage complex programs, including execution, implementation, and influencing skills. Excellent communication and presentation skills, commitment to delivering superior internal and external customer experience. Bachelor's degree in finance, accounting, business, computer science, or other relevant technical discipline. Willingness to travel 25%-50% of the time across EMEA. Preferred Qualifications: CA/CPA or related certifications or an MBA from a top university Location: London Conversational knowledge of French or German What we offer: Business casual atmosphere Team focused culture that promotes innovation and ownership Access cutting edge investment reporting technology and expertise RSUs as well as employee stock purchase plan (discounted shares) Private medical and dental insurance Various social and volunteering opportunities, including volunteer time off to give back to the community Defined and undefined career pathways allowing you to grow your own way Work from anywhere 3 weeks out of the year An opportunity to revolutionize the investment industryStudies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with the job description, we encourage you to still apply! You may be just what we're looking for.
Description Our consultancy services are centred around the topic executive compensation but cover a much broader range of disciplines including strategy, Corporate Governance (including regulations and legislation) and financial modelling. We provide advice regarding and to the Board of Directors, Executive Committee and Senior Management population of the largest companies across Europe. On a daily basis, we work together with colleagues across the globe in order to support our globally operating clients. In this role of ECBA director, you will be responsible for developing and maintaining business with focus on the Financial Services sector, leading and delivering client engagements, serving as strategic advisor to clients in your areas of subject matter expertise, developing unique and insightful intellectual capital, ensuring the quality of our advice and counsel, and developing and mentoring consultants. You will be the trusted client partner (including C Suite, RemCo and Board) to design and implement Executive Compensation and incentive program strategies to attract, reward and retain executive talent. You will partner with our senior Directors on top tier cluster clients and be in the lead on other large clients, and you will have a focus on the Financial Services Industry. Working with other colleagues, you will also participate in and contribute to activities that support continued revenue growth of the Work & Rewards business. The role includes: Deliver consistent project management for multiple large clients Prominent role in the European Financial Services community Lead advisor on all types of ECBA topics Develop diverse compensation structures, competitive base pay and incentive approaches that provide seamless delivery of global solutions for our clients Collaborate and contribute to the development, design and implementation of compensation programs that include total rewards strategy, competitive benchmarking, annual and long term incentive plan design, employment contract review, change in control agreements, overall competitive pay analysis and pay for performance alignment Contribute to the development of new tools and approaches. Continue to develop technical knowledge and skills in the area of Executive Compensation Mentor, coach and manage more junior colleagues What we offer Working across Europe Leading the largest clients and working closely with C Suite, RemCo's and Boards Opportunities for career development (for example CRD role, topic/industry initiates, leadership role, etc.) Working in an open and collaborative culture Qualifications Significant experience consulting at the Board level Significant knowledge of and experience with the Financial Services sector In depth knowledge of tax, corporate finance, regulatory and accounting requirements in order to design executive compensation plans including: annual, equity, stock and other long or short term incentive plans Hands on experience with special equity and incentive plans for situations such as: IPOs, LBOs, M&As, divestitures, recapitalization and venture/entrepreneurial start ups will be necessary Well developed written and oral communication skills and ability to influence senior management and work across all levels of an organization Collaborative business style to introduce new programs and value added services internally and to client organizations Superior analytical skills and understanding of human resource and financial issues within major global organizations and in entrepreneurial environments Master's degree is required; an advanced degree highly desirable, particularly an MBA or JD Fluency in English. Benefits - GB Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with a defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle to work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.
Jan 09, 2026
Full time
Description Our consultancy services are centred around the topic executive compensation but cover a much broader range of disciplines including strategy, Corporate Governance (including regulations and legislation) and financial modelling. We provide advice regarding and to the Board of Directors, Executive Committee and Senior Management population of the largest companies across Europe. On a daily basis, we work together with colleagues across the globe in order to support our globally operating clients. In this role of ECBA director, you will be responsible for developing and maintaining business with focus on the Financial Services sector, leading and delivering client engagements, serving as strategic advisor to clients in your areas of subject matter expertise, developing unique and insightful intellectual capital, ensuring the quality of our advice and counsel, and developing and mentoring consultants. You will be the trusted client partner (including C Suite, RemCo and Board) to design and implement Executive Compensation and incentive program strategies to attract, reward and retain executive talent. You will partner with our senior Directors on top tier cluster clients and be in the lead on other large clients, and you will have a focus on the Financial Services Industry. Working with other colleagues, you will also participate in and contribute to activities that support continued revenue growth of the Work & Rewards business. The role includes: Deliver consistent project management for multiple large clients Prominent role in the European Financial Services community Lead advisor on all types of ECBA topics Develop diverse compensation structures, competitive base pay and incentive approaches that provide seamless delivery of global solutions for our clients Collaborate and contribute to the development, design and implementation of compensation programs that include total rewards strategy, competitive benchmarking, annual and long term incentive plan design, employment contract review, change in control agreements, overall competitive pay analysis and pay for performance alignment Contribute to the development of new tools and approaches. Continue to develop technical knowledge and skills in the area of Executive Compensation Mentor, coach and manage more junior colleagues What we offer Working across Europe Leading the largest clients and working closely with C Suite, RemCo's and Boards Opportunities for career development (for example CRD role, topic/industry initiates, leadership role, etc.) Working in an open and collaborative culture Qualifications Significant experience consulting at the Board level Significant knowledge of and experience with the Financial Services sector In depth knowledge of tax, corporate finance, regulatory and accounting requirements in order to design executive compensation plans including: annual, equity, stock and other long or short term incentive plans Hands on experience with special equity and incentive plans for situations such as: IPOs, LBOs, M&As, divestitures, recapitalization and venture/entrepreneurial start ups will be necessary Well developed written and oral communication skills and ability to influence senior management and work across all levels of an organization Collaborative business style to introduce new programs and value added services internally and to client organizations Superior analytical skills and understanding of human resource and financial issues within major global organizations and in entrepreneurial environments Master's degree is required; an advanced degree highly desirable, particularly an MBA or JD Fluency in English. Benefits - GB Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with a defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle to work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.
Are you energised by the opportunity to tackle some of the world's biggest and most complex social, environmental and economic challenges? Do you get excited about working with a diverse and global team of experts and experienced professionals? Are you passionate about leading organisations through transformation to deliver value and sustainable benefits to their customers, clients and staff? If so, Deloitte's Major Programmes practice could be the place for you! Deloitte's Major Programmes practice (part of the wider Human Capital offering) is currently recruiting for individuals with industry and technical skills that can strengthen our capability to address complex programme challenges and create conditions for success for the world's most impactful programmes. Major Programmes typically involve the delivery of a major capital asset or infrastructure through large, complex programmes that require significant investments and span multiple years. Historically, most Programmes of this scale and impact fail to deliver value, on time and on budget. Over the last 50 years, the world has changed significantly, but the approach to tackling these increasingly cross cutting, capital intensive and technologically complex programmes has not evolved at the same pace. Our clients look to us and our deep and broad programme delivery expertise to lead them through complex transformations and implement new and effective ways to deliver major programmes. Our market leading next generation delivery approach, Programme Aerodynamics, replaces siloed, conventional, linear thinking with multi disciplinary capability to help our clients deliver their most critical and demanding programmes while reinforcing Deloitte's commitment to purpose led change. Programme Aerodynamics is a fundamentally new approach bringing together mindsets, expertise, methodologies, and solutions from Strategy, Programme, Digital, Programme Leadership and Human Centred Transformation to better anticipate, shape and manage change in Major Programmes. It empowers project leaders to effectively anticipate and manage change, risk and uncertainty across a programme's lifecycle, shaping its success. Our practice comprises a blend of those who have worked previously in industry (in both technical and non technical roles) and those who have prior consulting experience. The strength and value Major Programmes bring to our clients and Deloitte is a result of our collectively diverse and highly relevant industry insights and experience; the complexity of challenges our clients face requires us to leverage this diverse range of skillsets and experiences. You will have the opportunity to work across a range of impactful programmes, building your skills and experience on the job, as well as supported by our world class professional development approach. You will also experience the breadth of what Deloitte offers, working with colleagues across a range of disciplines in a dynamic and collaborative environment and drawing on our market leading methods, and our global assets and tools. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decisionwemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity Our Major Programmes business sits within Human Capital - the world's leading people and HR transformation business. As part of a practice that brings research and analytics expertise together with deep industry knowledge, you'll develop change programmes that are not only innovative, but deliver the most positive impact for all, and in doing so you'll develop trusted relationships with senior business stakeholders. Within Programme Leadership, the continued success of our Financial Services practice means that we are looking to grow the team further by recruiting individuals with experience from across Retail and Commercial Banking, Building Societies, Wealth and Asset Management, Capital Markets, Insurance and Reinsurance. Your role Take the lead in partnering with clients to solve complex issues, through leading teams to design, shape and deliver strategically significant projects and programmes Work with a range of senior stakeholders both internally within Deloitte and in client organisations at all levels, as a subject matter expert on Programme Leadership Apply a combination of consulting experience, industry knowledge, tools and technology to anticipate and address programme/portfolio challenges with client and colleague teams Lead teams from across different parts of Deloitte, clients and other partners to deliver complex client programmes and critical outcomes Support business development by building client relationships, contributing to new business proposals, and taking key roles in industry and account teams Contribute to internal practice development by participating in proposition, methodology and point of view development activities, and supporting knowledge capture and sharing Demonstrate excellent presentation, facilitation and communication skills across all levels of client and Deloitte stakeholders Connect to your skills and professional experience You're curious and natural at taking initiative. We have unique challenges to solve, and often in unique contexts. You should have strong experience in most of the following: Leading components of large scale business / organisational transformation programmes, using traditional and/or agile methodologies with a strong understanding of digital/technology enabled change. Experienced in delivering at least one of the following types of programmes: (1) Technology 1 Led Transformation (2) Digital and/or Cloud transformation (3) Implementation of digital user experience with AWS, GCP, Azure, Cloud based ERP and/or other cloud architectures; (4) Regulatory driven transformation. Significant experience in project management and PMO (Project Management Office), including development of plans across workstreams and management of critical paths, dependencies, reports and risks in a project. Experience of structuring work and leading teams to successful outcomes, even in ambiguous situations. Industry knowledge and deep expertise in programme leadership, bringing lessons learnt and insights to clients and the wider Deloitte group. Experience in stakeholder management, influencing skills, and relationship building. Commercial / contract and risk awareness, either in a professional service environment or as a customer of a professional services partner. Excellent communication and presentation skills across all levels of an organisation including senior management. Mentoring, coaching and managing others in project or consulting environments, role 1 modelling collaborative working and teaming. Preferred experience in most aspects of large scale programmes, including: Programme strategy; definition and planning, delivery strategy, business case development, mergers and acquisitions. Programme set up; delivery/operating model design, commercial model structure, definition and mapping of programme outcomes. Programme delivery; project and programme management, programme controls/assurance, risk management, or operational readiness. Programme recovery; executive level engagement, recovery planning, or experience reshaping programmes. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Human Capital People are what powers enterprise. That's why we need to focus on the human experience in an ever changing, digital world. We help clients utilise technology to support their workforce, organisation, and HR Transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility . click apply for full job details
Jan 09, 2026
Full time
Are you energised by the opportunity to tackle some of the world's biggest and most complex social, environmental and economic challenges? Do you get excited about working with a diverse and global team of experts and experienced professionals? Are you passionate about leading organisations through transformation to deliver value and sustainable benefits to their customers, clients and staff? If so, Deloitte's Major Programmes practice could be the place for you! Deloitte's Major Programmes practice (part of the wider Human Capital offering) is currently recruiting for individuals with industry and technical skills that can strengthen our capability to address complex programme challenges and create conditions for success for the world's most impactful programmes. Major Programmes typically involve the delivery of a major capital asset or infrastructure through large, complex programmes that require significant investments and span multiple years. Historically, most Programmes of this scale and impact fail to deliver value, on time and on budget. Over the last 50 years, the world has changed significantly, but the approach to tackling these increasingly cross cutting, capital intensive and technologically complex programmes has not evolved at the same pace. Our clients look to us and our deep and broad programme delivery expertise to lead them through complex transformations and implement new and effective ways to deliver major programmes. Our market leading next generation delivery approach, Programme Aerodynamics, replaces siloed, conventional, linear thinking with multi disciplinary capability to help our clients deliver their most critical and demanding programmes while reinforcing Deloitte's commitment to purpose led change. Programme Aerodynamics is a fundamentally new approach bringing together mindsets, expertise, methodologies, and solutions from Strategy, Programme, Digital, Programme Leadership and Human Centred Transformation to better anticipate, shape and manage change in Major Programmes. It empowers project leaders to effectively anticipate and manage change, risk and uncertainty across a programme's lifecycle, shaping its success. Our practice comprises a blend of those who have worked previously in industry (in both technical and non technical roles) and those who have prior consulting experience. The strength and value Major Programmes bring to our clients and Deloitte is a result of our collectively diverse and highly relevant industry insights and experience; the complexity of challenges our clients face requires us to leverage this diverse range of skillsets and experiences. You will have the opportunity to work across a range of impactful programmes, building your skills and experience on the job, as well as supported by our world class professional development approach. You will also experience the breadth of what Deloitte offers, working with colleagues across a range of disciplines in a dynamic and collaborative environment and drawing on our market leading methods, and our global assets and tools. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decisionwemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity Our Major Programmes business sits within Human Capital - the world's leading people and HR transformation business. As part of a practice that brings research and analytics expertise together with deep industry knowledge, you'll develop change programmes that are not only innovative, but deliver the most positive impact for all, and in doing so you'll develop trusted relationships with senior business stakeholders. Within Programme Leadership, the continued success of our Financial Services practice means that we are looking to grow the team further by recruiting individuals with experience from across Retail and Commercial Banking, Building Societies, Wealth and Asset Management, Capital Markets, Insurance and Reinsurance. Your role Take the lead in partnering with clients to solve complex issues, through leading teams to design, shape and deliver strategically significant projects and programmes Work with a range of senior stakeholders both internally within Deloitte and in client organisations at all levels, as a subject matter expert on Programme Leadership Apply a combination of consulting experience, industry knowledge, tools and technology to anticipate and address programme/portfolio challenges with client and colleague teams Lead teams from across different parts of Deloitte, clients and other partners to deliver complex client programmes and critical outcomes Support business development by building client relationships, contributing to new business proposals, and taking key roles in industry and account teams Contribute to internal practice development by participating in proposition, methodology and point of view development activities, and supporting knowledge capture and sharing Demonstrate excellent presentation, facilitation and communication skills across all levels of client and Deloitte stakeholders Connect to your skills and professional experience You're curious and natural at taking initiative. We have unique challenges to solve, and often in unique contexts. You should have strong experience in most of the following: Leading components of large scale business / organisational transformation programmes, using traditional and/or agile methodologies with a strong understanding of digital/technology enabled change. Experienced in delivering at least one of the following types of programmes: (1) Technology 1 Led Transformation (2) Digital and/or Cloud transformation (3) Implementation of digital user experience with AWS, GCP, Azure, Cloud based ERP and/or other cloud architectures; (4) Regulatory driven transformation. Significant experience in project management and PMO (Project Management Office), including development of plans across workstreams and management of critical paths, dependencies, reports and risks in a project. Experience of structuring work and leading teams to successful outcomes, even in ambiguous situations. Industry knowledge and deep expertise in programme leadership, bringing lessons learnt and insights to clients and the wider Deloitte group. Experience in stakeholder management, influencing skills, and relationship building. Commercial / contract and risk awareness, either in a professional service environment or as a customer of a professional services partner. Excellent communication and presentation skills across all levels of an organisation including senior management. Mentoring, coaching and managing others in project or consulting environments, role 1 modelling collaborative working and teaming. Preferred experience in most aspects of large scale programmes, including: Programme strategy; definition and planning, delivery strategy, business case development, mergers and acquisitions. Programme set up; delivery/operating model design, commercial model structure, definition and mapping of programme outcomes. Programme delivery; project and programme management, programme controls/assurance, risk management, or operational readiness. Programme recovery; executive level engagement, recovery planning, or experience reshaping programmes. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Human Capital People are what powers enterprise. That's why we need to focus on the human experience in an ever changing, digital world. We help clients utilise technology to support their workforce, organisation, and HR Transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility . click apply for full job details
Head of Operational Admin Horley - Personal Contract Full Time Hybrid - minimum 3 days in office Competitive pension scheme - Bonus Scheme - Private Medical Insurance - Enhanced maternity/paternity pay - Life assurance - Holiday Plus - Cycle2work Scheme & more REQ5386 We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here's how you will contribute The Head of Operational Administration is a critical leadership role within SGN, accountable for shaping and delivering the strategic vision for administrative operations across Connections and Replacement, whilst having responsibility for Streetworks and liabilities across all workstreams (including Emergency & Repair). This position will lead a large, complex function of approximately 50 professionals, ensure operational excellence, regulatory and legislative compliance, and financial stewardship while driving innovation and transformation. The role demands a visionary leader who can embed technology solutions, optimise processes, and deliver measurable improvements in efficiency, cost control, and customer experience. Acting as a key member of the Operational Support function within the COO directorate, the Head of Operational Admin will influence cross-functional priorities, champion continuous improvement, and ensure SGN meets its safety obligations, regulatory and legislative commitments, and customer satisfaction targets. What you will need Degree level qualification is desirable, with strong experience in process improvement across large infrastructure organisations. >Proven experience in a senior leadership role within a complex, regulated environment. Exceptional strategic thinking and ability to translate vision into actionable plans. Strong financial acumen with experience managing multi-million-pound budgets. Advanced stakeholder engagement and influencing skills at executive and external levels. Deep understanding of regulatory frameworks, compliance requirements, and operational processes. Track record of leading through change and driving cultural transformation. Knowledge of operational areas including Connections, Repex, Streetworks, and reinstatement (desirable). Not sure you meet every requirement? Research shows some people - particularly women and those from underrepresented backgrounds - may hesitate to apply unless they meet every criterion. At SGN, we value diverse backgrounds, experiences and perspectives. If this role interests you but you're not sure you tick every box, we'd still love to hear from you. You might be just who we're looking for - now or in the future. Why SGN? SGN is a leader in pioneering research and development toward a net zero energy system. Our cutting edge technologies and innovative thinking are driving change in the gas industry, all while keeping people safe and warm. About us Benefits Diversity and inclusion If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.
Jan 09, 2026
Full time
Head of Operational Admin Horley - Personal Contract Full Time Hybrid - minimum 3 days in office Competitive pension scheme - Bonus Scheme - Private Medical Insurance - Enhanced maternity/paternity pay - Life assurance - Holiday Plus - Cycle2work Scheme & more REQ5386 We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here's how you will contribute The Head of Operational Administration is a critical leadership role within SGN, accountable for shaping and delivering the strategic vision for administrative operations across Connections and Replacement, whilst having responsibility for Streetworks and liabilities across all workstreams (including Emergency & Repair). This position will lead a large, complex function of approximately 50 professionals, ensure operational excellence, regulatory and legislative compliance, and financial stewardship while driving innovation and transformation. The role demands a visionary leader who can embed technology solutions, optimise processes, and deliver measurable improvements in efficiency, cost control, and customer experience. Acting as a key member of the Operational Support function within the COO directorate, the Head of Operational Admin will influence cross-functional priorities, champion continuous improvement, and ensure SGN meets its safety obligations, regulatory and legislative commitments, and customer satisfaction targets. What you will need Degree level qualification is desirable, with strong experience in process improvement across large infrastructure organisations. >Proven experience in a senior leadership role within a complex, regulated environment. Exceptional strategic thinking and ability to translate vision into actionable plans. Strong financial acumen with experience managing multi-million-pound budgets. Advanced stakeholder engagement and influencing skills at executive and external levels. Deep understanding of regulatory frameworks, compliance requirements, and operational processes. Track record of leading through change and driving cultural transformation. Knowledge of operational areas including Connections, Repex, Streetworks, and reinstatement (desirable). Not sure you meet every requirement? Research shows some people - particularly women and those from underrepresented backgrounds - may hesitate to apply unless they meet every criterion. At SGN, we value diverse backgrounds, experiences and perspectives. If this role interests you but you're not sure you tick every box, we'd still love to hear from you. You might be just who we're looking for - now or in the future. Why SGN? SGN is a leader in pioneering research and development toward a net zero energy system. Our cutting edge technologies and innovative thinking are driving change in the gas industry, all while keeping people safe and warm. About us Benefits Diversity and inclusion If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.
NTT Ltd Group Services United Kingdom Limited
City, London
Make an impact at NTT Global Data Centers Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported. Your role at a glance The Vice President, HR Rewards, Talent & Operations is critical HR & business leader reporting to the SVP Human Resources and acting as a key strategic partner to the SVP Human Resources in all HR issues. The VP, in partnership with the SVP HR, is responsible for strategy, programs, policies and procedures that support the strategic direction of NTT Global Data Centers. This role is responsible for the oversight, management and strategic direction of global HR Operations, Total Rewards and Talent Management function with a broad HR scope covering HR Data & Digital, HR Services, Payroll, Vendor Management, Compensation, Benefits, Rewards, Talent Acquisition, Learning & Development, and Performance Management. The VP should partner with other HR Leaders, as well as leaders throughout the business, to deliver an innovative, cohesive global HR operation, ensuring the implementation of well-conceived and designed programs and the synchronization of global HR systems, programs, policies and procedures. To be successful in this role, the VP must possess exceptional leadership qualities and technical aptitude, significant management experience and a strong commitment to service and accountability. This role is a growth position designed to provide a career path for leadership of a global HR function. It requires a passion for delivering high quality service, deep interest in building strong relationships with leadership and staff, a collaborative, decisive and flexible decision-making style and the ability to lead organizational change in a fast paced, growing organization. What we are looking for ESSENTIAL DUTIES & RESPONSIBILITIES Serve as a key member of the NTT Global Data Centers HR Leadership Team, collaborating with HR and business leadership and peers to shape the direction of the global HR function. Provide support and strategic advice to the SVP of Human Resources, acting as a key resource and HR leader both to the SVP HR and the Executive Leadership Team Ensure cross-functional collaboration among the Total Rewards, HR Operations & Talent Management teams to ensure smooth project handling for the business. Implement proper project management throughout the Total Rewards, HR Operations & Talent Management functions to ensure well-defined project plans and execution. Drive the development, implementation and ongoing analysis of HR strategy with the SVP HR that is aligned with corporate strategic objectives to drive organizational effectiveness and ensure initiatives contribute to the overall success of NTT Global Data Centers. Collaborate with HR leadership and cross-functional leaders to implement HR sytems, programs, policies and procedures in alignment with the short and long term people strategy goals of NTT Global Data Centers, supporting the attraction, retention and engagement of our global workforce. Represent HR in executive level briefings, as requested by SVP HR Lead change management efforts to support organizational growth and transformation. Partner with HR and business peers to drive initiatives related to organizational and cultural change, ensuring scalability and sustainability. Lead a team of HR professionals, ensuring effective planning, direction and administration of HR functions within scope of the role. Optimize processes, programs & systems to improve HR operational efficiency and create an engaging & efficient employee experience. Oversee global HR Service operations, promoting effective, efficient and quality support to regional HR teams, managers and employees for a variety of human resources administrative support activities, including but not limited to onboarding, offboarding, data management, etc. Identify, track and report key metrics and performance indicators to monitor progress against HR goals. Utilize analytics to identify trends, challenges and opportunities then recommend, develop and implement solutions. Act as a subject matter expert on employment-related policies, providing coaching and guidance to others on HR programs, practices, policies and legislation including interpretation of policy, identification of risk, impact to the organization and recommended solutions. Identify areas of risk and partner with others in HR, Legal, and senior leadership to mitigate such risk by strengthening policies, procedures, programs and communications. Optimize vendor relationships and partner with procurement and legal to negotiate and execute contracts, ensuring services meet the organization s needs and standards. Oversee global Payroll operations, securing accurate, timely and compliant payroll processing. Identify opportunities to automate and increase efficiencies in payroll operations. Foster a strong relationship with key functional leaders by providing thought leadership to address organizational challenges and opportunities. Manage the global HR budget, implementing cost-effective programs and solutions. Establish and monitor global SLAs for the functions within scope, tracking workflows to ensure timely, accurate and exceptional customers service throughout the organization. KNOWLEDGE, SKILLS & ABILITIES Experience leading at least one of the major functions overseen by this role on a global level (HR Operations, Talent Management or Total Rewards) Strong understanding of all HR functions, including but not limited to Benefits, Compensation, Payroll, HRIS, HR Services, Talent Acquisition, Performance Management, Learning & Development. Excellent interpersonal skills and ability to build relationships with peer leaders and individuals at all levels of the organization. EDUCATION & EXPERIENCE 12+ years of progressive HR experience with 5+ years of people management experience SPHR certification (or equivalent) strongly preferred. Must have experience in a broad range of HR functions, including Benefits, Compensation, Payroll, HRIS, HR Services, Talent Acquisition, Performance Management, Learning & Development. Global experience leading at least one HR function required, with transformation or M&A experience a plus WORK CONDITIONS & OTHER REQUIREMENTS Travel required 15% of time with international travel as needed to support the role globally. Perform work from a remote location with stable internet connection. This is a remote position that requires reliable internet connection and electricity. A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device, if applicable. NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is $ 279,280 - $ 375,000. All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance. Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package. Who we are As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business large and small has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.
Jan 09, 2026
Full time
Make an impact at NTT Global Data Centers Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported. Your role at a glance The Vice President, HR Rewards, Talent & Operations is critical HR & business leader reporting to the SVP Human Resources and acting as a key strategic partner to the SVP Human Resources in all HR issues. The VP, in partnership with the SVP HR, is responsible for strategy, programs, policies and procedures that support the strategic direction of NTT Global Data Centers. This role is responsible for the oversight, management and strategic direction of global HR Operations, Total Rewards and Talent Management function with a broad HR scope covering HR Data & Digital, HR Services, Payroll, Vendor Management, Compensation, Benefits, Rewards, Talent Acquisition, Learning & Development, and Performance Management. The VP should partner with other HR Leaders, as well as leaders throughout the business, to deliver an innovative, cohesive global HR operation, ensuring the implementation of well-conceived and designed programs and the synchronization of global HR systems, programs, policies and procedures. To be successful in this role, the VP must possess exceptional leadership qualities and technical aptitude, significant management experience and a strong commitment to service and accountability. This role is a growth position designed to provide a career path for leadership of a global HR function. It requires a passion for delivering high quality service, deep interest in building strong relationships with leadership and staff, a collaborative, decisive and flexible decision-making style and the ability to lead organizational change in a fast paced, growing organization. What we are looking for ESSENTIAL DUTIES & RESPONSIBILITIES Serve as a key member of the NTT Global Data Centers HR Leadership Team, collaborating with HR and business leadership and peers to shape the direction of the global HR function. Provide support and strategic advice to the SVP of Human Resources, acting as a key resource and HR leader both to the SVP HR and the Executive Leadership Team Ensure cross-functional collaboration among the Total Rewards, HR Operations & Talent Management teams to ensure smooth project handling for the business. Implement proper project management throughout the Total Rewards, HR Operations & Talent Management functions to ensure well-defined project plans and execution. Drive the development, implementation and ongoing analysis of HR strategy with the SVP HR that is aligned with corporate strategic objectives to drive organizational effectiveness and ensure initiatives contribute to the overall success of NTT Global Data Centers. Collaborate with HR leadership and cross-functional leaders to implement HR sytems, programs, policies and procedures in alignment with the short and long term people strategy goals of NTT Global Data Centers, supporting the attraction, retention and engagement of our global workforce. Represent HR in executive level briefings, as requested by SVP HR Lead change management efforts to support organizational growth and transformation. Partner with HR and business peers to drive initiatives related to organizational and cultural change, ensuring scalability and sustainability. Lead a team of HR professionals, ensuring effective planning, direction and administration of HR functions within scope of the role. Optimize processes, programs & systems to improve HR operational efficiency and create an engaging & efficient employee experience. Oversee global HR Service operations, promoting effective, efficient and quality support to regional HR teams, managers and employees for a variety of human resources administrative support activities, including but not limited to onboarding, offboarding, data management, etc. Identify, track and report key metrics and performance indicators to monitor progress against HR goals. Utilize analytics to identify trends, challenges and opportunities then recommend, develop and implement solutions. Act as a subject matter expert on employment-related policies, providing coaching and guidance to others on HR programs, practices, policies and legislation including interpretation of policy, identification of risk, impact to the organization and recommended solutions. Identify areas of risk and partner with others in HR, Legal, and senior leadership to mitigate such risk by strengthening policies, procedures, programs and communications. Optimize vendor relationships and partner with procurement and legal to negotiate and execute contracts, ensuring services meet the organization s needs and standards. Oversee global Payroll operations, securing accurate, timely and compliant payroll processing. Identify opportunities to automate and increase efficiencies in payroll operations. Foster a strong relationship with key functional leaders by providing thought leadership to address organizational challenges and opportunities. Manage the global HR budget, implementing cost-effective programs and solutions. Establish and monitor global SLAs for the functions within scope, tracking workflows to ensure timely, accurate and exceptional customers service throughout the organization. KNOWLEDGE, SKILLS & ABILITIES Experience leading at least one of the major functions overseen by this role on a global level (HR Operations, Talent Management or Total Rewards) Strong understanding of all HR functions, including but not limited to Benefits, Compensation, Payroll, HRIS, HR Services, Talent Acquisition, Performance Management, Learning & Development. Excellent interpersonal skills and ability to build relationships with peer leaders and individuals at all levels of the organization. EDUCATION & EXPERIENCE 12+ years of progressive HR experience with 5+ years of people management experience SPHR certification (or equivalent) strongly preferred. Must have experience in a broad range of HR functions, including Benefits, Compensation, Payroll, HRIS, HR Services, Talent Acquisition, Performance Management, Learning & Development. Global experience leading at least one HR function required, with transformation or M&A experience a plus WORK CONDITIONS & OTHER REQUIREMENTS Travel required 15% of time with international travel as needed to support the role globally. Perform work from a remote location with stable internet connection. This is a remote position that requires reliable internet connection and electricity. A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device, if applicable. NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is $ 279,280 - $ 375,000. All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance. Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package. Who we are As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business large and small has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.