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Wolt and Roo operate under the DoorDash umbrella, and Customer Support sits at the intersection of brand experience, unit economics and long-term growth. This role owns the strategy on: Where should we operate support, at what scale, and at what cost, across a rolling multi-year horizon? How do we architect frontline service design to be AI-ready as frontline tooling evolves, deliver best-in-class customer experience, and remain cost-efficient? How do we manage our workforce with precision, eliminating waste, consolidating overlapping structures, and continuously improving headcount efficiency through automation and org redesign? This is a permanent leadership role. The person in this seat will own network strategy, service design and workforce management as a continuous discipline, embedding deeply into Wolt, Roo and DoorDash technology stacks, building and refreshing the financial and operational case for change, and evolving the execution roadmap as the business, technology and market shift. Scope of ResponsibilityA. Support Service Design Own the demand and supply planning, and scheduling for the network, partnering deeply with upstream business owners and defect elimination to enable forecasting accuracy. Own ongoing assessment of how service is structured and delivered at the frontline across both brands. Maintain the role architecture map: what roles exist, what they do, where they overlap. Evaluate how tools (CRM, WFM, knowledge base, AI tools, ticketing) enable or constrain frontline roles, and keep this view current as tooling changes. Own and evolve the target-state frontline model aligned to AI-augmented ways of working. Continuously run gap analysis: current state vs. target state, with prioritised interventions. B. Support Site Strategy Own the support site footprint across both brands as an ongoing portfolio. Maintain and refresh strategic site scenarios across cost, quality, risk and scalability as conditions change. Own the financial model underpinning site strategy: OpEx, CapEx, transition cost, and planning cycles. Continuously assess BPO vs. in-house mix, nearshore vs. offshore trade-offs, and consolidation opportunities. Bring forward exec-ready recommendations as circumstances warrant, with clear pros, cons and decision criteria. Keep the site strategy framed against contact volume reduction through automation. C. Workforce Management Transformation Own WFM maturity across both brands on an ongoing basis: demand forecasting, capacity planning, scheduling, real-time management. Identify and close tooling gaps and duplication across Wolt and Roo WFM stacks. Own and evolve the consolidated WFM target operating model. Own the continuous efficiency case, driven through: Org consolidation: merging duplicated WFM roles across the two brands. Contact automation: defect elimination and end-to-end customer-facing automation. AI-assisted agent workflows: human-in-the-loop bot interfaces, AI-guided resolution, next-best-action tools. Scheduling and real-time optimisation via AI/ML tooling. Own tooling requirements and vendor strategy (shortlists, entries, exits) as an ongoing responsibility. D. DoorDash Technology Integration Maintain deep, current working knowledge of DoorDash's support technology stack. Continuously translate technology capabilities into concrete business levers for the Wolt and Roo context. Own the dependency map between integration milestones and the Support transformation roadmap. Flag risks early where integration timelines could affect strategy execution. E. Execution Planning Own the rolling execution plan: prioritised initiatives, owners, investment, expected outcomes, refreshed as priorities shift. Own the forward-looking roadmap: strategic bets, sequencing logic, capability-build requirements. Own stakeholder alignment across Support Operations, Product, Finance and People functions on an ongoing basis. Core Ongoing Responsibilities & Outcomes Current state visibility: Maintain a living view of service design, site footprint, financial planning cycles and WFM maturity across Wolt & Roo, with an opinionated, forward-looking perspective on where the network needs to go. DoorDash technology translation: Continuously map DoorDash technology capabilities to Wolt/Roo business levers, tracking upstream product, tooling and integration roadmaps and their implications for network design. Support site strategy: Maintain a multi-year scenario model with full financial analysis, pros & cons, and a standing recommended path, developed in partnership with the wider Strategy and Operations organisation. Planning mechanisms: Own and run weekly, monthly, quarterly and annual mechanisms for demand and supply planning (long and short term) and scheduling/real-time management, optimising for customer experience and efficiency, with clear visibility for executive leadership. WFM transformation: Own the consolidated operating model, tooling spec, and the efficiency case for the organisation, with signed-off financial projections refreshed as the business evolves. Roadmap ownership: Maintain a rolling forward roadmap covering strategic sequencing, capability investments, and automation maturity milestones, ratified through regular leadership review. Stakeholder alignment: Keep all key workstream owners briefed, committed and clear on accountabilities on an ongoing basis. All recommendations must be underpinned by a financial model, and must be decision-ready on first presentation. Operating Rhythm Embed & Orient (ongoing as scope evolves): Maintain stakeholder maps; stay immersed in Wolt, Roo & DoorDash systems; keep baseline data current; revisit scope and success criteria as the business changes. Diagnose: Continuously reassess current state across all workstreams; keep DoorDash tech translation current; surface risks and quick wins as they emerge. Design & Model: Maintain and evolve site strategy scenarios, the frontline service design blueprint, the WFM target model, and supporting financial models. Synthesise & Align: Run regular executive forums and stakeholder sign-off cycles. Roadmap & Continuity: Maintain the forward roadmap; ensure knowledge is embedded across the team rather than concentrated in one person. Required CompetenciesCompetencyWhat Good Looks Like Strategic clarity Translates complexity into a small number of decisive choices. Never produces a report that fails to recommend. Financial rigour Builds robust P&L and scenario models independently. Understands how operational levers flow to unit economics. CX & support operations depth Credible across service design, contact centre strategy, WFM and automation. AI & tooling fluency Understands AI automation in a CX context: IVR/chatbot design, agent assist tools, LLM-powered workflows. Speed to competence Gets up to speed fast on unfamiliar technology stacks. Can read a product and understand business implications without hand-holding. Stakeholder influence Earns trust quickly at VP level and above. Drives alignment without authority. Comfortable challenging conventional thinking. Structured communication Writes concisely and presents with clarity. Operator's mindset Thinks in outcomes and owns them over time. Experience ProfileEssential 10+ years in customer support strategy, CX operations or contact centre consulting/leadership. Demonstrable experience designing and executing site strategy at scale (multi-site, multi-brand, international). Deep workforce management expertise: forecasting, capacity planning, scheduling, real-time management. Experience leading or sponsoring automation programmes, contact reduction, chatbot, AI agent-assist. Track record of delivering headcount efficiencies without degrading quality. Strong financial modelling capability, built business cases independently. Experience working inside or alongside a fast-growth tech company or marketplace. Highly Desirable Direct experience in food delivery, logistics or three-sided marketplace support. Prior exposure to DoorDash, Wolt or comparable platforms. Background delivering inside complex integrations or M&A contexts. Familiarity with WFM platforms (e.g. Verint, AWS Connect, Assembled, Calibrio) and CX tooling (e.g. Zendesk, Intercom). Ways of Working This is a hands-on leadership role. The role requires deep, ongoing immersion in internal data, systems and teams. All recommendations must arrive decision-ready. The role operates with a high degree of autonomy, with regular visibility to leadership through written updates and reviews . click apply for full job details

About the Role The head of EMEA Refund Fraud will lead Doordash's EMEA strategy for preventing and managing refund abuse across our marketplace. You will be accountable for the performance of the Credit and Refund (C&R) Fraud domain: setting the long-term vision, determining where we focus our resources, and building the team, controls and capabilities required to reduce fraud sustainably while protecting the experience of genuine customers. This is a senior leadership role at the intersection of Integrity, Customer Care, Product, Engineering, Analytics and Finance. You will lead a team of experienced fraud and strategy professionals and work with senior leaders across the company to make complex decisions about fraud risk, customer experience, operational cost and product investment. You will need to be comfortable operating in ambiguity, identifying problems before they become material, and turning complex and sometimes incomplete signals into a clear strategy. Success will come not from personally solving every problem, but from creating the direction, operating mechanisms and team that enable the company to manage refund fraud effectively at scale. What You'll Be Doing Setting the C&R Fraud Strategy Set and own the 1-2 year vision and strategy for C&R Fraud, translating wider Integrity and business priorities into a focused roadmap. Proactively identify emerging risks, systemic vulnerabilities and opportunities rather than waiting for problems to be assigned. Determine the highest-value problems for the team to solve and make clear choices about where we should (and should not) invest. Define how we balance fraud loss, customer experience, operational cost and growth when designing controls. Build compelling business cases for significant product, policy and operational investments. Owning Performance and Risk Be accountable for C&R Fraud performance and establish a clear set of outcomes, targets and guardrails. Develop a comprehensive view of fraud exposure, including fraud cost, abuse rates, loss per order, false positives, customer impact and operational cost. Partner with Finance and senior leadership to quantify financial exposure and inform risk appetite decisions. Establish mechanisms to identify material changes in performance, understand their drivers and ensure effective action is taken. Ensure the organisation can detect and respond quickly to new abuse patterns and emerging threats. Build Scalable Fraud Prevention Capabilities Own the effectiveness of the overall C&R fraud framework across customer and partner journeys. Identify systemic control gaps and ensure the right preventative, detective and responsive controls are in place. Set the direction for product decisioning, eligibility logic, automation, friction, policies and operational interventions. Ensure rules, models and controls are continually evaluated against both fraud outcomes and customer-experience guardrails. Create effective feedback loops between frontline investigations, Analytics, Product and Engineering so that new insights translate into better prevention. Challenge legacy processes and controls, simplifying or retiring them where they no longer provide sufficient value. Lead Cross-Functional Strategy and Investment Act as the senior C&R Fraud partner to Product, Engineering, Customer Care, Merchant, Finance, Analytics and other Integrity teams. Translate fraud problems into clear product and business opportunities and influence roadmaps outside your direct reporting line. Lead complex decisions where fraud prevention, customer experience, commercial performance and operational efficiency are in tension. Create alignment around priorities, decision rights and accountability without relying on excessive consensus. Make longer-term trade-offs and ensure resources are concentrated on the initiatives with the greatest expected impact. Communicate complex risks and recommendations clearly to senior and executive stakeholders. Build and Lead a High-Performing Team Lead and develop a team of experienced fraud, strategy and operations professionals. Translate your strategy into clear, measurable outcomes for individual team members. Empower your team to own significant problems independently while providing effective challenge, coaching and direction. Establish strong operating mechanisms and rituals for reviewing performance, prioritisation, delivery and emerging risks. Build capability and succession within the team, identifying development opportunities and future talent needs. Create an inclusive environment in which different perspectives are actively sought and people are able to challenge assumptions. Hold yourself and others accountable for delivering ambitious outcomes while maintaining focus and sustainable ways of working. Requirements We are looking for an experienced leader who has previously owned a meaningful fraud, risk, trust & safety, operational or related business domain. You will ideally bring: Significant experience in fraud, risk strategy, trust & safety, marketplace integrity, strategy & operations or a related domain, typically gained over 10+ years. Experience leading and developing experienced individual contributors and/or managers. Demonstrated ownership of a substantial business outcome, risk domain or portfolio rather than solely individual projects. A track record of defining and executing strategies across a 1-2 year horizon. Experience identifying complex problems, setting direction and making high-quality decisions where the answer is not immediately clear. Strong commercial judgement and the ability to evaluate financial impact alongside customer and operational consequences. Experience influencing senior stakeholders across Product, Engineering, Operations, Analytics and Finance. Strong analytical judgement and the ability to use data, customer insight and operational evidence to challenge assumptions and make decisions. Experience translating complex problems into scalable product, policy or operational solutions. Strong people leadership, with evidence of developing talented individuals and creating teams that operate effectively with increasing autonomy. Excellent written and verbal communication, including the ability to turn complex analysis into clear executive-level recommendations. Experience with refund abuse, customer claims fraud, payments fraud, marketplace abuse or adjacent fraud domains would be valuable, but deep expertise in refund fraud itself is not essential. We are equally interested in leaders who have demonstrated the ability to quickly understand a complex risk domain and build the strategy and organisation required to improve it. What Success Looks Like In this role, you will have built a clear and widely understood C&R Fraud strategy, established measurable outcomes and guardrails, and focused the organisation on a number of high-impact priorities. You will have materially improved our ability to prevent and respond to refund abuse while protecting genuine customers, created a scalable control and monitoring framework, and influenced the product investments required to address systemic vulnerabilities. You will have built a team capable of owning complex problems independently - creating an organisation that anticipates risk and continuously improves rather than reacting to the fraud we see today. Why the company Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. Workplace & Benefits healthcare well-being parental leave pensions generous annual leave allowances time off to support a charitable cause of your choice Diversity At the company, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.

Career Area: Human Resources Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Title: Payroll Finance Integration & Transformation Manager Salary: £79,424 + Dependent Upon Experience Location: Peterborough, UK Benefits: 25 days annual leave + 8 Bank Holidays Up to 20% bonus Car Allowance Monthly Contributory pension scheme - Caterpillar will double the employee's contribution up to 10% Contributory share scheme - Caterpillar will match 50% of the employee's contribution Optional flexible benefits including access to health and dental care plans, EV car lease, holiday purchase About Caterpillar Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. Position Summary As Senior Manager, Payroll, you will lead the connection between Payroll and Finance, ensuring payroll data flows accurately and efficiently to Tax, Treasury, Accounting, and other downstream stakeholders. Today, many of these processes rely on manual workarounds, reconciliations, and intervention. You will play a critical role in transforming how payroll information moves through the organization by simplifying processes, driving automation and strengthening controls. Your work will ensure payroll data is reliable, scalable, and readily consumable by Finance teams across the enterprise. This is a highly visible role that sits at the center of the company's global payroll transformation and requires strong partnership across Payroll, Finance, HR, and IT functions. What You'll Do Govern the end-to-end payroll-to-finance process, ensuring payroll information is accurate, timely, and usable by Tax, Treasury, Accounting, and other downstream stakeholders. Simplify and modernize how payroll data moves across the organization, reducing manual effort and improving data quality. Champion automation, standardization, and stronger controls to reduce risk and improve efficiency. Partner with Finance leaders to resolve operational challenges and implement scalable solutions ensuring payroll accounting, reconciliations, funding activities, and compliance requirements are executed accurately and effectively. Serve as a key leader in the company's multi-year global payroll transformation, helping shape future-state processes and technology solutions. What Success Looks Like Payroll data flows seamlessly to Finance with minimal manual intervention. Payroll accounting, tax reporting, and treasury funding processes are accurate, efficient, and well-controlled. Manual reconciliations and workarounds are eliminated through automation and process improvements. Finance teams spend less time chasing data and more time using it. Global payroll transformation initiatives deliver measurable improvements in efficiency, accuracy, and scalability. What You Will Have Business Process Improvement: Knowledge of business process improvement best practices and ability to use methods for identifying, evaluating, introducing and implementing more efficient approaches to performing business related activities. Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization. Interpersonal Relationships: Knowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner. Payroll Management: Knowledge of payroll policy and methods; ability to use tools, techniques and processes to manage employee payroll and benefits operations. Change Impact Assessment: Knowledge of tools, techniques, procedures, and advantages of change impact assessment; ability to use this knowledge to understand the impact of a proposed change on stakeholders, processes, structures, and tools of an organization. Human Resources Consulting: Knowledge of HR approaches, tools and techniques; ability to inform, guide and advise managers in HR-related initiatives. Human Resources Operations: Knowledge of human resources (HR) policies, operational processes and considerations; ability to implement HR related tasks, processes, and projects to ensure that day-to-day operations run smoothly. Strong knowledge of payroll accounting, journal entries, reconciliations, controls, and compliance requirements. Experience leading process improvement, automation, or transformation initiatives. Ability to partner effectively with senior leaders and cross-functional teams in a global environment. Working knowledge of Workday HCM, Payroll and FINS strongly desired. Additional Information Up to 25% travel. This role is not hybrid and will require 100% on site attendance. NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined. Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting. This position requires working onsite five days a week. Posting Dates: August 19, 2026 - August 29, 2026 Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

Develop and execute the UK agency trading strategy across assigned holding groups and major independent agencies. Own strategic agency plans identifying revenue, share and relationship-growth opportunities. Translate Future's commercial strategy into clear agency priorities and long-term trading frameworks. Identify opportunities to increase Future's share across channels, clients, categories and agency disciplines. Stay ahead of changes in agency structures, investment models, trading practices and the wider media marketplace. Serve as the senior point of contact for designated holding groups and major independent agencies. Build relationships across central agency functions including investment, trading, partnerships, commercial strategy, product, data, planning and procurement. Lead senior business reviews, strategic meetings, presentations and agency-wide immersion sessions. Represent Future at key industry events and senior agency forums. Own revenue targets and commercial performance across strategic agency relationships. Build and manage a pipeline of trading agreements, incremental revenue and new opportunities. Deliver accurate forecasting and proactively manage risks and opportunities. Lead negotiations that maximise revenue, profitability and long-term commercial value. Grow Future's share across digital, print, branded content, programmatic, social, events, creative and other solutions. Develop new and non-endemic revenue opportunities by connecting Future's audiences, brands and capabilities to broader client needs. Protect and grow existing commitments while identifying incremental opportunities. Act as the strategic connector between agencies and Future's wider commercial organisation across Client Direct, Agency Sales, Brand Partnerships, Branded Content, Programmatic, Data, Product, Creative, Commerce and specialist teams. Ensure trading agreements unlock opportunities across Future's broader proposition rather than individual products or channels. Use Future's scale, data, audience insight, technology and specialist expertise to create a differentiated proposition versus competing media owners. Lead internal collaboration and stakeholder management. Requirements Significant senior experience within the UK media, advertising or agency ecosystem. Established senior commercial agency relationships across UK media agencies and holding groups. Strong understanding of agency trading models, investment structures and commercial negotiations. Experience negotiating complex, high-value commercial or trading agreements. Strong understanding of the UK media owner and agency landscape. Experience across multiple media channels and commercial propositions. Ability to develop strategic plans and translate them into measurable commercial outcomes. Excellent communication, presentation and influencing skills. Core Competencies Demonstrates expertise in developing and executing agency trading strategies, managing senior commercial relationships, and negotiating high-value agreements within the UK media landscape. Capable of translating strategic plans into measurable outcomes while leveraging data and insights to drive revenue growth. Highest-signal resume keywords Agency Trading Strategy Development Senior Commercial Agency Relationships Complex Negotiation Skills Strategic Planning and Execution Understanding of UK Media Landscape ATS Optimization Keywords Hard Skills Agency Trading Models Commercial Negotiations Revenue Forecasting Data Analysis Strategic Planning Soft Skills Excellent Communication Presentation Skills Influencing Skills Industry Keywords UK Media Advertising Agency Ecosystem Investment Structures Commercial Propositions

About Allica Bank Allica is the UK's fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech. Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers. Department Description Allica Bank aims to provide Expert Banking for Business Britain by providing excellent customer experience and pioneering technology solutions to facilitate this. The Autonomous Lending tribe runs across multiple business lines including Credit Operations and Underwriting, with a mission to build AI-first lending origination journeys, automating origination capabilities, data flows, and underwriting and operational workflow management. The tribe is a critical driver for Allica to continue to realise its vision of providing a market leading relationship-based banking experience, at a speed and cost to serve the rest of the market cannot match. Role Description The Product Owner will lead the work to define, deliver and manage AI-enabled products across our lending journeys, bringing together product design and thinking with a strong working knowledge of what today's AI can and cannot do. You will be accountable for the roadmap of your team and for the full product lifecycle: discovery and design, day-to-day delivery, launch and adoption by colleagues and customers, and how risks are addressed once a product is live. You will aim to build robust, automated and well-governed systems and processes that enable us to move quickly and innovate our lending and financing products in the SME banking market. Whilst a lot of the market aims to avoid the complex nature of SME businesses, we are going for it head on, designing simple and efficient solutions to the most complex problems in the market to provide excellent and efficient customer experience. We aim for our external view of the lending product, as well as our internal systems to be the best in market which will allow us to scale quickly to serve more UK SMEs, while doing so in a cost-effective manner. Principal Accountabilities Responsible for innovation and building end-to-end solutions for AI-enabled lending product, origination, underwriting and operational flows Lead a small cross-functional team (e.g. a full stack engineer and AI specialist) to deliver your roadmap Continuously review business needs, refine priorities and iterate towards measurable outcomes - judged on fewer requests for further information, more applications decided with AI, less colleague time per application across underwriting and credit operations, and risk outcomes no worse than the equivalent manual journey Prototype and experiment quickly - vibe-code working prototypes yourself, close enough to the real thing that an engineer can harden it into production code Determine the accuracy of AI solutions by analysing the data yourself and building the verified "ground truth" datasets that results are tested against, working with underwriters and credit operations colleagues to agree what a correct answer looks like Take responsibility for launch and adoption - briefing stakeholders, training the teams who will use the product, and closing the loop on the feedback they give back Produce the written work that keeps delivery moving and safe - clear descriptions of what we are building and why, a record of the important design decisions and trade-offs made, and the assessments needed to get a product approved and live, covering risk, security, cost, data and legal considerations, and taking the change through the bank's governance and approval process Line manage, coach and develop your team, setting a high bar for delivery and for the responsible use of AI Personal Attributes & Experience Knowledge of commercial lending origination and underwriting processes, principles and systems Experience in a fast-moving or high-growth business Proven track record of delivering agentic and data-driven products into live use Strong process design, implementation and automation skills Hands on familiarity with Python, SQL and data analytics tools, alongside LLM tooling, prompt engineering and AI orchestration - you do not need to be an engineer or an analyst, but you should be able to build something that works, query the data yourself, and understand and sense check what AI is producing Understanding of privacy and safety considerations when applying LLMs in production, and of how to prove and monitor accuracy once a solution is live - ideally in a regulated environment Strong analytical skills and business acumen, comfortable digging into data yourself to size a problem, measure performance and assemble the reference datasets accuracy is judged against Metric and outcome driven approach - setting the measures up front, tracking them once a product is live, and stopping work that is not moving them Experience working with or leading product and engineering teams, and comfortable in ambiguous, fast-moving environments where the problem is as novel as the solution Working at Allica Bank At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers. Our employees are at the heart of everything we do, so our benefits are designed with you in mind: Full onboarding support and continued development opportunities Options for flexible working Regular social activities Pension contributions Discretionary bonus scheme Private health cover Life assurance Family friendly policies including enhanced Maternity & Paternity leave Don't tick every box? Don't worry if you don't have all the skills or requirements listed on the job description. If you think you'll be a good fit, we'd still love to hear from you! Flexible working We know the '9-to-5' isn't right for everyone. That's why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and, if we can, we will do our best to accommodate. Diversity We're a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles. Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.

MissionNeko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear. In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives. Role PurposeOur clinics are where Neko shows up most tangibly - for our members and for our teams. Nowhere carries more of that than the UK: currently our largest clinical market, and the clearest test of whether our people practices hold up under real growth. What members experience in clinic is downstream of how those teams are built and led. This role operates across two teams: a cross-functional People team that supports UK clinics locally, and Neko's global People Partner team, focused on clinics and operations worldwide - together built to deliver one people agenda that holds up locally and at scale. As UK Lead, this role owns the full people strategy behind how the UK scales: what the organisation looks like, how clinic teams are shaped and staffed, how people are led, developed, and rewarded, and what it feels like to work here. It also carries the embedded, day-to-day work of keeping clinics running well today. Both, at the same time, and neither at arm's length. What you'll do in the first 6-12 MonthsOwn the clinical people agenda for the UK Be the day-to-day People partner across UK clinical leadership - senior operations and medical leaders through to frontline clinic managers - owning workforce planning, organisational design, and talent decisions for the clinical population Sit at the table with UK clinical leadership as the voice of the people agenda Support the development and internal mobility routes that let clinical talent grow - into deeper expertise, wider scope, or leadership Work as part of a cross-functional local People team - alongside TA, Rewards, Growth, and People Ops partners - to deliver one joined-up agenda for UK clinics Be embedded in clinics Spend real time in clinics to understand how work actually happens - not just what's written down Build trust with clinic teams by showing up consistently, listening carefully, and following through Stay close to what members experience in clinic, and read it as signal about how the team is resourced, structured, and led Bring sound judgement and discretion to the most sensitive people matters on the clinical floor Help clinic leaders lead well Coach leaders through hiring, performance, and the conversations that are hard but important Build the leadership capability and multi-way feedback culture that keep employee relations issues from piling up - and support teams and leaders through the ones that do Support first-time clinic managers as they build confidence, capability, and steady leadership habits Turn central People programmes into clinic-ready practice, and call out where a centralised approach misses frontline reality Data-informed, judgement-led, moving at the pace of the business Use staffing patterns, clinical pipeline data, and on-the-ground signal to shape workforce decisions ahead of need Put data and AI to work in how the People agenda actually runs - sharper decisions, less manual effort, and more time on the judgement calls and the highest-impact work Spot strain, inconsistency, or risk early, and address it before it reaches a member - team strain usually shows up in the clinic room before it shows up in the data Take change from decision to genuine adoption - bringing clinic teams with you, without pausing delivery to do it Hold both hats: UK delivery and global clinical strategy Operate as part of Neko's global People Partner team, and help drive its clinical strategy rather than just feed into it Bring the UK's clinical reality into that team's agenda, so decisions made at scale hold up on the ground Minumum Requirements 8+ years as a senior People or HR Business Partner leader, supporting both senior levels of leadership and frontline leaders of larger teams Experience holding a local delivery mandate and a genuine seat in broader, cross-market strategy at the same time A track record of leading people change in fast-moving, scaling businesses - comfortable revisiting what you built six months ago because the business has moved Fluent with people data and actively using AI in your own work - to reach better decisions, and to cover more ground than the role would otherwise allow A habit of tying people decisions to the experience customers or members actually receive - able to show how team design, capability, and morale land in the room, not just in engagement scores Able to support employee relations, but stronger still at building the leadership capability and culture - feedback, engagement, trust - that stops most of it arising Working knowledge of UK employment law, with the judgement to know when to bring in specialist expertise Based in London, and ready to spend regular time in clinics

Select how often (in days) to receive an alert: Description: Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers. Lead People Relations Partner Job Purpose: The opportunity: The role holder is responsible for shaping and implementing people strategies and delivery of people changes across our business. The role holder is a key member of the People Strategy leadership team and responsible for the delivery of organisational change, business partnering activity and employee relations for Canada Life LUK across all geographies. The role holder undertake a will lead role within the People Parterning team, providing strategic direction, governance and oversight to ensure consistent execution of people priorities, effective risk management and delivery of business outcomes. Acting as a trusted delegate for the Chief People Officer when required, the role holder will lead key strategic initiatives, drive enterprise-wide people activities and ensure the People function delivers against its objectives while maintaining compliance, operational excellence and organisational effectiveness. Responsibilities: What you'll do: Collaborate with senior leadership teams and their respective teams to shape and plan a commercially focused people strategy and future focused organisational model that fulfils both the needs of Finance or COO and the broader CLUK organisation. Develop people plans and solutions to support the achievement of the overall business objectives whilst ensuring compliance with relevant local legislation and best practice. Enable transformation and change across the organisation inclusive of but not limited to . leading Lead the people aspects of potential M&A activity acquisitions, operating model evolution and , restructuring and merging of companies. Identify the people capability requirements to deliver the strategic agenda, oversee the effective deployment of talent plans & solutions, working across the Group, to ensure the organisation has the necessary talent and capabilities to meet business needs now and into the future. Elevate people leadership capabilities by providing advice, support and coaching to senior leadership level level people leaders on all people and talent matters. Optimise the employee experience & engagement levels supporting local leaders to own people management practices & local engagement activities in addition to the organisation wide initiatives to continue our journey on building a great place to work. Lead and coordinate strategic People initiatives and governance activities on behalf of the Chief People Officer, ensuring the successful delivery of key organisational priorities. Provide leadership, direction and oversight to the People Relations Partner team, driving high-quality execution of people plans, organisational change, employee relations and business partnering activities. Ensure effective risk management, regulatory compliance, governance and operational discipline across the People agenda, maintaining a strong focus on delivering business outcomes, protecting the organisation and enabling sustainable performance. Experience:What you'll bring to the role: Knowledge and Experience Have significant experience operating at a senior level in an CPO function ideally within in Financial Services with the skills, experience and confidence to operate at strategic level, guiding, influencing and collaborating with executive team Have solid knowledge of various people disciplines such as Diversity, Compensation, Employee Relations, Performance Management, Talent Management, Staffing and Organisational Effectiveness Show strong commercial acumen, be a trusted confidante and advises on fit for purpose people solutions to enable the organisation to shape & deliver business strategy Experience of talent development and identifying the components required for developing talent & enabling People Strategies role in delivering a high-performance environment. Able Ability to take an holistic approach to analyse business issues to develop & implement integrated people solutions, ensuring that the linkages between structure, people, process and technology are made. Able Ability to bring a fresh perspective and insight to the assigned business area(s), where necessary challengingthe status quo and acting as a sounding board and source of counsel on all people relatedmatters. Ability to be a change catalyst who has the ability to successful manage change that improves organisational performance Strong decision-making capability, comfortable leading and directing in ambiguous, complex and fast-paced environments. Exercises sound judgement, balances risk and opportunity effectively, takes accountability for outcomes, and acts with the utmost integrity Fosters collaborative relationships across functions and business to facilitate cooperation and information exchanges that improve customer and business outcomes Demonstrable ted ability track record of to operatinge both strategically and operationally, translating long-term organisational priorities into practical and executable people plans Have the ability to influence, partner and negotiate with management at all levels and execute with excellence Be a diplomatic individual with the ability to adapt to, coach and be effective with diverse leadership styles. Have a positive attitude, be motivated, be action oriented, and have a preference for working as part of a team. Benefits of working at Canada Life We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development. How we work at Canada Life Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward. We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That's why we offer a range of training, flexible working and opportunities to grow and develop. Diversity and inclusion Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI, and we continue for it to be a significant focus. "At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you.

Company Description We're You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we're behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there's a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you've come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we're shaping the future of fintech - and we're just getting started. We're looking for a proactive and operationally-minded Global People Operations Manager to help shape the future of People Operations at This role sits at the centre of our global People function, connecting people strategy, regional requirements and technology to ensure our operations are scalable, compliant and deliver a seamless employee experience. You'll work across every part of the People organisation, partnering with Regional People Directors, People Partners, Process Architects & Knowledge Leads, and People Technology to transform complex operational challenges into simple, effective solutions. From driving AI adoption and operational automation, to leading global audits, business continuity planning and the evolution of our People Service Desk, you'll play a key role in modernising how we operate while ensuring strong governance, security and compliance. If you enjoy improving processes, influencing stakeholders and building operational excellence at scale, this is an opportunity to make a meaningful impact across a global organisation. Key Responsibilities Future of People Operations & Operational Excellence Champion an AI-first and automation-first approach to People Operations, embedding scalable, efficient ways of working that improve both the employee and People team experience. Drive adoption of 's AI ecosystem, including Glean, Gemini, ChatGPT and Claude, helping colleagues build confidence and capability in using AI to improve productivity. Partner with our Knowledge managers on our People Operations knowledge strategy, ensuring processes, guidance and operational content are maintained and surfaced through Glean to enable a best-in-class self-service experience. Strategic Operations, Risk & Compliance Lead People Business Continuity Planning (BCP), ensuring robust plans are in place to support critical People operations during business disruption. Own the end-to-end audit process for the People function, partnering with internal and external auditors, coordinating evidence, tracking actions and ensuring timely remediation. Govern access management across People Technology platforms. Maintain a least-privilege approach through regular access reviews and approval processes. Represent relevant Checkout entities within quarterly Risk Committee meetings, preparing accurate reporting, risk assessments and supporting documentation for Board review. Partner with Regional People Directors to operationalise changes arising from employment law or regulatory updates, ensuring systems and processes remain aligned while compliance ownership remains within the regions. Process Design & Technology Own the ongoing development of the People Service Desk (JSM), using operational data and employee insights to improve service delivery, reduce friction and increase self-service. Partner with People Leadership and People Technology to maintain a balanced roadmap, ensuring initiatives are delivered while continually identifying opportunities to leverage automation and emerging technologies. Partner with People Technology to monitor roadmap delivery, communicate progress and ensure priorities remain aligned with business needs. Act as the operational bridge between Process Architects and regional People teams, consolidating global requirements while ensuring regional differences are appropriately reflected in solution design. Content & Policy Governance Lead the governance of People policies, ensuring they are clear, informative, well-structured, and reflective of both 's values and the needs of our employees. Ensure all policies remain compliant with applicable global and local employment laws, regulatory requirements, and evolving legislative changes, while maintaining consistency across regions where appropriate. Partner with the Global Content Manager to maintain a consistent global policy framework, ensuring regional variations are accurately reflected where required. Support the governance of operational content through standardised templates, structured review cycles and ongoing policy maintenance. Program Leadership Lead key operational programmes throughout the year, including the annual policy review cycle, Annual Leave Cash Out & Carry Over and the employee on-call process. Work closely with People Partners and COEs to identify operational pain points, translating business needs into clear requirements and prioritised roadmap initiatives to improve global processes. About You You'll thrive in this role if you're someone who enjoys solving operational problems, bringing structure to complexity and working across multiple teams to deliver meaningful change. What you'll bring to the role Experience in People Operations within a fast-paced, global or regulated environment. A passion for operational excellence, with a natural curiosity for improving processes through technology, automation and AI. Strong analytical skills, using operational data, audit findings and service metrics to identify trends and drive continuous improvement. Excellent stakeholder management skills, with the ability to build trusted relationships across technical, operational and business teams. A solid understanding of governance, risk management, data privacy and access control principles. Practical knowledge of employment legislation (particularly within the UK) and experience translating regulatory change into operational processes. A builder's mindset, you look beyond today's process to design scalable solutions that will continue to work as the business grows. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you'll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It's a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you're ready to grow and make a difference, you'll be right at home here. It's important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it's like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us. For a closer look at daily life at , follow us on LinkedIn and Instagram

Shape the Future of Payroll Governance in a Global Organisation We're looking for an influential and commercially minded payroll professional to join our team as a Payroll Governance Business Partner. This is much more than a traditional payroll role. It is an opportunity to shape payroll governance, risk management, and compliance across a complex and dynamic operation, ensuring robust controls, exceptional service delivery, and continuous improvement. Working as the vital link between site payroll operations and our central payroll team, you will partner with multiple sites to provide expert guidance, drive best practice, and ensure payroll processes remain compliant, efficient, and fit for purpose. You will build strong relationships with senior stakeholders, supporting key business initiatives including acquisitions, TUPE transfers, organisational change, and transformation programmes. If you're passionate about governance, enjoy solving complex challenges, and thrive on influencing positive business outcomes, this is your opportunity to make a significant impact within a fast-paced and evolving organisation. Pay, benefits and more: We're looking to offer a competitive salary and benefits package. In addition, we offer days 25 days annual leave, plus inclusive of bank holidays and the option to purchase additional days. Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! What you'll do on a typical day: Partner Senior Stakeholder providing expert oversight, challenge and strategic direction across Payroll, HR, Finance and Operations Own regional payroll risk, assurance and control frameworks, ensuring compliant, accurate and well-governed payroll processes while driving continuous improvement Lead the resolution of complex and high-risk payroll issues, acting as the senior escalation authority and coordinating cross-functional solutions Act as the payroll SME for acquisitions, TUPE transfers and transformation programmes, leading due diligence, governance and successful business integration Shape payroll strategy through audit leadership, stakeholder influence and delivery of governance initiatives that strengthen controls, mitigate risk and support business objectives What you need to succeed at GXO: Extensive experience in senior payroll governance, assurance or business partnering roles within complex, multi-site organisations, with deep expertise in UK payroll, controls, compliance and risk management Proven ability to lead large-scale payroll assurance, pay review governance, acquisitions and TUPE activity, ensuring robust controls, successful transitions and compliant payroll outcomes Strong track record of partnering with senior operational, HR, Finance and Payroll stakeholders, providing expert advice, challenge and influence to drive business decisions and resolve complex issues Highly analytical with the ability to identify risks, trends and control weaknesses, lead audit and assurance activities, and implement effective governance and continuous improvement initiatives Professional payroll qualification ( CIPP Diploma or equivalent preferred) supported by exceptional judgement, resilience, communication skills and the ability to lead through influence in fast-paced, high-risk environments We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.Review GXOs candidate privacy statement here.

Project Officer Location: Lisburn Hours: Full-time Salary: £20.22 per hour Contract: Temporary 6 months with possibility of extension About the Role: MPA Recruitment, on behalf of our client, is recruiting a Project Officer to support the delivery of the organisation's Digital, Data and Technology (DDaT) Strategy. This is an exciting opportunity to contribute to high-profile digital transformation projects by supporting project planning, stakeholder engagement, governance and implementation. Working closely with the Project Lead, you'll help ensure projects are delivered on time, within budget and to the highest standards. Key Responsibilities: Project Planning & Delivery Support the planning, coordination and delivery of digital transformation projects. Assist with project documentation, specifications, data migration and user acceptance testing (UAT). Maintain project plans, action logs, risk registers and change documentation. Monitor project progress and contribute to the successful delivery of project milestones. Stakeholder Engagement & Communication Build and maintain effective relationships with internal teams, suppliers and external stakeholders. Coordinate project communications and provide regular updates on project progress. Support workshops, meetings and training sessions for project stakeholders. Governance & Project Support Assist with governance meetings, reporting and project documentation. Support risk, issue and change management activities. Ensure project records are maintained in line with GDPR and organisational policies. Contribute to business cases and project assurance activities where required. Financial & General Support Assist with project budget monitoring and financial reporting. Prepare meeting agendas, take minutes and follow up on agreed actions. Support continuous improvement initiatives and undertake additional project duties as required. What We're Looking For: Essential Criteria Level 6 qualification (Degree or equivalent) in Business Management, Project Management, IT or a related discipline and at least 1 year's experience supporting or coordinating Digital/IT projects; OR Level 5 qualification (HND or equivalent) in a relevant discipline and at least 2 years' experience supporting or coordinating Digital/IT projects. Excellent planning, organisational and time management skills. Strong communication and stakeholder engagement skills. Proficient in Microsoft Office, including Word, Excel, PowerPoint and Outlook. Ability to work under pressure and manage competing priorities. Full UK/EU driving licence or access to suitable transport. What we Can Offer You: Weekly pay Holiday pay Ongoing support from dedicated recruitment consultants Opportunity to work on large-scale digital transformation projects Gain valuable experience within a leading public sector organisation Why Apply: Play a key role in delivering innovative digital projects. Develop your project management and stakeholder engagement skills. Work alongside experienced project professionals in a collaborative environment. Contribute to projects that improve frontline services across Northern Ireland. How to Apply: To apply, send your CV to or contact for more information. MPA Recruitment is an equal opportunities employer.

Join the Markets Operations Transformation team and design, develop and deliver strategic programs that drive scale, mitigate risk, increase revenue and improve overall client experience across Fixed Income, Currencies and Rates lines of business. The Market Operations Transformation team is seeking a Vice President level candidate who will be part of the Transformation Strategy team responsible for aligning cross-functional and cross-LOB projects, ensuring that they're fiscally and technically within reason and aligned to the business priorities. The role will require collaboration with various internal teams and business leaders alike, delivering Target State Solutions that are aligned with the strategy, cost optimization, regulatory reporting and end state client experience. As a Markets Operations Transformation Program Manager within JPMorganChase, you will be responsible for driving delivery across multiple geographic and regulatory jurisdictions through the use of process redesign, data, and technology. You will be involved in projects that may include AI roll out, digitization/automation, new business growth, expansion into new markets/products/regions, tokenization, operational efficiency, regulatory compliance, control and/or people initiatives. Job responsibilities Leads, manages and drives execution of key projects across multiple Markets Operations areas. Shapes and drives activities supporting the governance infrastructure and protocols including data driven analysis to senior Markets Operations management. Manages end-to-end delivery of projects/programs, partners closely with teams across Sales & Trading, Operations, Technology, Data & Analytics, Legal & Compliance, Finance and other corporate functions. Defines objectives and key results, project planning and analysis, resource management, driving or overseeing project execution, and reporting of status to senior management. Leverages the latest digital tools and technologies to support development of scalable, leading-edge solutions. Leads problem solving and data driven decision making inclusive of process design, re-engineering, and target state modelling. Required qualifications, capabilities, and skills Several years of project management / business analysis experience. Excellent written/verbal communication and presentations skills targeting various stakeholders and senior management. Intermediate/Advanced experience using Microsoft Office, including Excel, and PowerPoint. Excellent analytical and logical thinking to understand and analyze complex business problems. Strong data analysis skills, including analysis of operational, process, and financial data. Strong organizational and prioritization skills, detail-oriented, and strong interpersonal and influencing skills. End-to-end project management experience, including scoping, business case development, implementation, results measurement and change management. Ability to analyze and resolve project-related issues and follow through with set objectives. Experience working with geographically distributed and culturally diverse work-groups. Preferred qualifications, capabilities, and skills Ability to develop strong partnerships across lines of business to achieve goals. Proven ability to achieve quality results in a high-pressure, rapidly changing environment requiring flexibility / adaptability to changeable directives. Markets or other related financial services experience. Experience in an operations and knowledge of industry regulations. Experience with emerging technologies and the latest digital tools (e.g. AI / LLM). ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

The Fidelis Partnership is a leading privately-owned, Bermuda-based Managing General Underwriter, which, through its subsidiaries, is a global underwriter of property, bespoke and specialty insurance and reinsurance products. The Fidelis Partnership is one of the largest Managing General Underwriters globally and its operations also include outwards reinsurance, claims handling, exposure management and portfolio analytics. The Fidelis Partnership also sponsors and incubates specialist MGAs through its Pine Walk platform. The Fidelis Partnership is separately owned and managed from the ownership and management of Fidelis Insurance Group. Across product lines and geographies, we focus on three diversified pillars: reinsurance, specialty and bespoke solutions. We are truly diversified. Our long-standing partnerships with capital providers and quota share partners make us nimble. Our breadth of expertise and capabilities deliver outstanding market returns. The role The primary focus of this role is originating, modelling, administering, and underwriting a portfolio of (re)insurance business. This includes analysing and maintaining the accuracy of all (re)insurance submission data, policies, and records with the ultimate goal of ensuring that Fidelis' interests are properly managed and protected. Key accountabilities Participate in the underwriting process, evaluation, and presentation of submissions, analysing and interpreting exposures, determining coverage and contract language Assist and work with risk modeling and pricing tools Originate, leverage, build and maintain broker and client relationships Monitor market developments and remain current regarding knowledge of all relevant classes of business, and legislated and regulatory changes / requirements Ensure accuracy and integrity of underwriting data in group underwriting systems Prepare and issue quotes on an accurate and timely basis Supervising and/or mentoring junior members of the team Ensure compliance with internal and external underwriting regulations, liaising as appropriate with external bodies such as brokers, clients, auditors, and regulators as required Assist with strategic initiatives as needed to promote business growth Skills & experience Minimum of 5 years' experience in a broking or underwriting capacity in the relevant line of business Established networks and strong existing relationships with brokers and clients, and ability to independently manage meetings Strong understanding of the underwriting marketplace Excellent analytical skills, with a working knowledge of and ability to interpret the outputs of pricing models, and the statistical skills necessary to perform analyses on first principles Proven negotiator, with demonstrated ability to attract new business and retain clients Other The Fidelis Partnership Ethos At The Fidelis Partnership, we aim to be different while making a difference. We set the standard for quality in our industry. Guided by our expertise, our clients can take unique and material risks with confidence. Our approach is tailored and designed to deliver excellence for our clients. We are trailblazers, creating unique solutions in the (re)insurance space. We are experts. Our brokers and clients value the depth of our knowledge and experience. We leverage state-of-the-art underwriting technology to be a market leader. We believe sound ethics make for good business. We deliver value for our customers, investors and communities while actively avoid trading with industries that cause harm to people, the environment and animals. We pride ourselves in creating a workplace that prizes execution, meritocracy, Diversity & Inclusion. Our people herald from countless backgrounds and are united by ambition and the unabashed desire to deliver excellence every day. We provide a competitive environment that helps people cultivate themselves professionally and personally and balance a rigorous workplace with a mindset that prioritises environmental and charitable activities in our communities worldwide. Our ethos dictates our decisions and actions. It unites us as a team of experts and colleagues and provides us with a compass for ensuring we deliver our best to every stakeholder we serve. Diversity, Equity & Inclusion Diversity & Inclusion in the workplace Insofar as possible, we aim to ensure the composition of our workforce reflects the make-up of the local community We have specific programmes in all our offices to support diversity within the hiring process, e.g. internship and scholarship award programmes This is a particular focus in Bermuda, where we engage actively with local organisations to source diverse talent and provide coaching/mentoring for underrepresented groups We aim to maintain a focus on equal opportunities across all stages of hiring process We measure and minimise the pay gap where possible. Bring Your Whole Self to Work Our vision is for a workplace culture where differences are valued and where diversity of background, experience and thought are welcomed. We want to create an environment where all employees, regardless of who they are, are given equal opportunities for career progression and enjoy fair reward from their and The Fidelis Partnership's successes. This will be driven by a workforce that embraces Diversity & Inclusion at every level, in every department across The Fidelis Partnership. To ensure that all candidates have a fair opportunity to show their abilities during the recruitment process, adjustments may be required. If your physical or mental health or disability may necessitate an adjustment, please contact to discuss. All information relating to your health or disability will be treated in accordance with our data protection policy. The Leader in Bespoke & Specialty insurance

Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Boeing Defence UK (BDUK) is recruiting for two Project Manager's to guide the development and delivery of Key Additional Task projects across the Chinook and Apache platforms. Both these roles are a vital part of the Additional Tasks Portfolio of projects. The successful candidates will join a dynamic team offering varied work and clear opportunities for career progression alongside business growth. At Boeing, we are committed to rewarding excellence and fostering an inclusive environment where team members are seen, heard, valued, respected, and fully engaged. Position Responsibilities: Lead project development and execution across the Chinook and Apache rotorcraft platforms. Manage the delivery of Key Additional Task projects within the broader portfolio. Motivate team members with varying experience levels and technical abilities. Inspire outstanding performance and high-quality deliverables from the project team. Oversee and collaborate closely with external supply chain partners. Control project risks, issues, opportunities, contracts, change processing, and estimating. Utilise specialised industry tools to track, report, and advance project milestones. Employer will not sponsor applicants for employment visa status. Basic Qualifications (Required Skills/Experience): Experience: Proven track record as a project manager within the aerospace industry. Leadership: First-class leadership, motivational, and detail-oriented management skills. Communication: Excellent interpersonal, verbal, and written communication capabilities. Organisation: Strong time management skills and a deep knowledge of functional disciplines. Vendor Management: Direct experience managing external supply chain partners. Software: Proficiency in Microsoft Word, Excel, PowerPoint, Project, and SharePoint. Preferred Qualifications (Desired Skills/Experience): Sector Expertise: Project management background specifically within the Defence Aerospace sector. Platform Knowledge: Direct experience working with Rotorcraft platforms. Systems: Familiarity with Boeing or industry-recognized systems for managing risk, change, contracts, and estimating. Relocation: This position does not offer relocation. Candidates must live in the immediate area or relocate at their own expense. The Boeing benefits package goes above and beyond, focusing on your physical, emotional, financial and social well-being. Here's a snapshot of what we offer: Competitive salary and annual incentive plans Continuous learning - you'll develop the mindset and skills to navigate whatever comes next Success as defined by you - we'll provide the tools and flexibility, so you can make a meaningful impact, your way Diverse and inclusive culture - you'll be embraced for who you are and empowered to use your voice to help others find theirs 23 days plus UK public holidays and a Winter Break between Christmas and New Year Pension Plan with up to 10% employer contribution Company paid BUPA Medical Plan Short Term Sickness: 100% pay for the first 26 weeks Long Term Sickness: 66.67% of annual salary from 27th week 6x annual salary life insurance Learning Together Programme to support your on-going personal and career development Access to Boeing's Well Being Programs, tool and incentives Excellent parentalleave Applications for this position will be accepted until Sept. 02, 2026 Export Control Details: Non - US based job Relocation Relocation assistance is not a negotiable benefit for this position. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift Day Shift (United Kingdom) Equal Opportunity Employer: We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law. We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are a Disability Confident Committed employer and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.