Adecco are pleased to be recruiting for 101 Call Handler to work within the Lincolnshire Police Force Are you ready to take the lead as the first point of contact for a vital organisation in law enforcement? Our client is seeking a dynamic Switchboard Operator to join their team in Nettleham, Lincoln. If you have a passion for customer service and are looking for a role that supports your community, this opportunity is for you! What We Offer: Contract Type: Temporary ongoing until at least March 2027 with possible extension Hourly Rate: £12.83 per hour +Shift Allowance & Weekend Working Working Pattern: Both full and part time opportunities are available, hours to include weekend working between 08:00 and 20:00 Position Overview: As a Switchboard Operator, you will play a critical role in ensuring that all inbound contacts from the public are handled with professionalism and care. You'll be the friendly voice that guides callers to the right destination and provides them with the support they need. What You'll Do: Answer phone calls and emails promptly, connecting them to the appropriate departments efficiently. Identify service calls and screen out non-policing matters, directing inquiries to relevant partner agencies. Treat every caller with respect, courtesy, and warmth, obtaining accurate information swiftly. Use problem-solving skills to resolve queries and provide quality assistance. Complete administrative tasks in line with established procedures. Maintain a comprehensive database of personnel and departments to ensure seamless communication. Report any faults in the telephone system to keep it functioning effectively. Participate in special events and adapt to the demands of the role outside the control room, such as during major incidents or conferences. Core Requirements: Qualifications: NVQ Level 2 in Customer Care or equivalent experience in a customer service environment (Essential). Experience: Proven experience dealing with telephone inquiries and handling various customer emotions (Essential). Skills: - Effective verbal and written communication. - Excellent listening and questioning techniques to gather relevant information. Knowledge: Proficiency in Microsoft Office and Windows-based software (Essential). Social Skills: Demonstrate tact, diplomacy, and the ability to build strong relationships both internally and externally. Motivation: Treat everyone with dignity and respect, using your initiative to work independently. Join our client in their mission to provide high-quality service to the community. You'll be part of a dedicated team that values diversity, equality, and the welfare of vulnerable individuals. Ready to Make a Difference? If you're enthusiastic about customer service and want to contribute to the safety and wellbeing of your community, we want to hear from you! How to Apply: To apply for this exciting opportunity, please submit your CV and a cover letter detailing your relevant experience. Join us in making a positive impact in the community! Our client is an equal opportunity employer and promotes a diverse and inclusive workplace. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Aug 24, 2026
Full time
Adecco are pleased to be recruiting for 101 Call Handler to work within the Lincolnshire Police Force Are you ready to take the lead as the first point of contact for a vital organisation in law enforcement? Our client is seeking a dynamic Switchboard Operator to join their team in Nettleham, Lincoln. If you have a passion for customer service and are looking for a role that supports your community, this opportunity is for you! What We Offer: Contract Type: Temporary ongoing until at least March 2027 with possible extension Hourly Rate: £12.83 per hour +Shift Allowance & Weekend Working Working Pattern: Both full and part time opportunities are available, hours to include weekend working between 08:00 and 20:00 Position Overview: As a Switchboard Operator, you will play a critical role in ensuring that all inbound contacts from the public are handled with professionalism and care. You'll be the friendly voice that guides callers to the right destination and provides them with the support they need. What You'll Do: Answer phone calls and emails promptly, connecting them to the appropriate departments efficiently. Identify service calls and screen out non-policing matters, directing inquiries to relevant partner agencies. Treat every caller with respect, courtesy, and warmth, obtaining accurate information swiftly. Use problem-solving skills to resolve queries and provide quality assistance. Complete administrative tasks in line with established procedures. Maintain a comprehensive database of personnel and departments to ensure seamless communication. Report any faults in the telephone system to keep it functioning effectively. Participate in special events and adapt to the demands of the role outside the control room, such as during major incidents or conferences. Core Requirements: Qualifications: NVQ Level 2 in Customer Care or equivalent experience in a customer service environment (Essential). Experience: Proven experience dealing with telephone inquiries and handling various customer emotions (Essential). Skills: - Effective verbal and written communication. - Excellent listening and questioning techniques to gather relevant information. Knowledge: Proficiency in Microsoft Office and Windows-based software (Essential). Social Skills: Demonstrate tact, diplomacy, and the ability to build strong relationships both internally and externally. Motivation: Treat everyone with dignity and respect, using your initiative to work independently. Join our client in their mission to provide high-quality service to the community. You'll be part of a dedicated team that values diversity, equality, and the welfare of vulnerable individuals. Ready to Make a Difference? If you're enthusiastic about customer service and want to contribute to the safety and wellbeing of your community, we want to hear from you! How to Apply: To apply for this exciting opportunity, please submit your CV and a cover letter detailing your relevant experience. Join us in making a positive impact in the community! Our client is an equal opportunity employer and promotes a diverse and inclusive workplace. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Adecco are pleased to be recruiting for Switchboard Operator's to work within the Lincolnshire Police Force Are you ready to take the lead as the first point of contact for a vital organisation in law enforcement? Our client is seeking a dynamic Switchboard Operator to join their team in Nettleham, Lincoln. If you have a passion for customer service and are looking for a role that supports your community, this opportunity is for you! What We Offer: Contract Type: Temporary ongoing until at least March 2027 with possible extension Hourly Rate: £12.83 per hour +Shift Allowance & Weekend Working Working Pattern: Both full and part time opportunities are available, hours to include weekend working between 08:00 and 20:00 Position Overview: As a Switchboard Operator, you will play a critical role in ensuring that all inbound contacts from the public are handled with professionalism and care. You'll be the friendly voice that guides callers to the right destination and provides them with the support they need. What You'll Do: Answer phone calls and emails promptly, connecting them to the appropriate departments efficiently. Identify service calls and screen out non-policing matters, directing inquiries to relevant partner agencies. Treat every caller with respect, courtesy, and warmth, obtaining accurate information swiftly. Use problem-solving skills to resolve queries and provide quality assistance. Complete administrative tasks in line with established procedures. Maintain a comprehensive database of personnel and departments to ensure seamless communication. Report any faults in the telephone system to keep it functioning effectively. Participate in special events and adapt to the demands of the role outside the control room, such as during major incidents or conferences. Core Requirements: Qualifications: NVQ Level 2 in Customer Care or equivalent experience in a customer service environment (Essential). Experience: Proven experience dealing with telephone inquiries and handling various customer emotions (Essential). Skills: - Effective verbal and written communication. - Excellent listening and questioning techniques to gather relevant information. Knowledge: Proficiency in Microsoft Office and Windows-based software (Essential). Social Skills: Demonstrate tact, diplomacy, and the ability to build strong relationships both internally and externally. Motivation: Treat everyone with dignity and respect, using your initiative to work independently. Join our client in their mission to provide high-quality service to the community. You'll be part of a dedicated team that values diversity, equality, and the welfare of vulnerable individuals. Ready to Make a Difference? If you're enthusiastic about customer service and want to contribute to the safety and wellbeing of your community, we want to hear from you! How to Apply: To apply for this exciting opportunity, please submit your CV and a cover letter detailing your relevant experience. Join us in making a positive impact in the community! Our client is an equal opportunity employer and promotes a diverse and inclusive workplace. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Aug 24, 2026
Full time
Adecco are pleased to be recruiting for Switchboard Operator's to work within the Lincolnshire Police Force Are you ready to take the lead as the first point of contact for a vital organisation in law enforcement? Our client is seeking a dynamic Switchboard Operator to join their team in Nettleham, Lincoln. If you have a passion for customer service and are looking for a role that supports your community, this opportunity is for you! What We Offer: Contract Type: Temporary ongoing until at least March 2027 with possible extension Hourly Rate: £12.83 per hour +Shift Allowance & Weekend Working Working Pattern: Both full and part time opportunities are available, hours to include weekend working between 08:00 and 20:00 Position Overview: As a Switchboard Operator, you will play a critical role in ensuring that all inbound contacts from the public are handled with professionalism and care. You'll be the friendly voice that guides callers to the right destination and provides them with the support they need. What You'll Do: Answer phone calls and emails promptly, connecting them to the appropriate departments efficiently. Identify service calls and screen out non-policing matters, directing inquiries to relevant partner agencies. Treat every caller with respect, courtesy, and warmth, obtaining accurate information swiftly. Use problem-solving skills to resolve queries and provide quality assistance. Complete administrative tasks in line with established procedures. Maintain a comprehensive database of personnel and departments to ensure seamless communication. Report any faults in the telephone system to keep it functioning effectively. Participate in special events and adapt to the demands of the role outside the control room, such as during major incidents or conferences. Core Requirements: Qualifications: NVQ Level 2 in Customer Care or equivalent experience in a customer service environment (Essential). Experience: Proven experience dealing with telephone inquiries and handling various customer emotions (Essential). Skills: - Effective verbal and written communication. - Excellent listening and questioning techniques to gather relevant information. Knowledge: Proficiency in Microsoft Office and Windows-based software (Essential). Social Skills: Demonstrate tact, diplomacy, and the ability to build strong relationships both internally and externally. Motivation: Treat everyone with dignity and respect, using your initiative to work independently. Join our client in their mission to provide high-quality service to the community. You'll be part of a dedicated team that values diversity, equality, and the welfare of vulnerable individuals. Ready to Make a Difference? If you're enthusiastic about customer service and want to contribute to the safety and wellbeing of your community, we want to hear from you! How to Apply: To apply for this exciting opportunity, please submit your CV and a cover letter detailing your relevant experience. Join us in making a positive impact in the community! Our client is an equal opportunity employer and promotes a diverse and inclusive workplace. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon is seeking a collaborative electrical maintenance professional for our Amazon Web Services Team. This engineering operations technician position serves as the on-site maintenance technician and operator for an AWS data centre. The Data Centre Engineering Operations Technician (EOT) is responsible for operating and maintaining all electrical, mechanical, emergency generator, and fire/life safety equipment within the data centre. The EOT serves as a technical resource to support Amazon within its data centres. Data centre equipment that supports mission-critical servers must maintain better than 99.999% uptime. EOT's are also tasked with driving innovation while reducing operational costs in the facilities. EOT's are Amazon's front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switch-gears, UPS's, PDU's, AHU's, pumps, motors, VFD's, and building automation systems. This role will not require shift work. Responsibilities: - Operate and maintain mechanical and electrical equipment - Troubleshooting of facility and rack-level events within internal SLAs - Perform limited maintenance tasks to include: filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements - Provide support to Data Centre Operations technicians - Perform root cause analysis of equipment failures - Ensure all safety procedures are adhered to while performing work - Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.) - Utilise internal CMMS to manage building workflows and spare part inventory - Supervise contractors who perform servicing or preventive maintenance - Respond to off hour emergency calls per on call rotation for any one of the region's sites - Fully comply with all physical security procedures and policies Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Key job responsibilities You will need to be a UK national and able to obtain and maintain a UK Government Security Clearance. Further details found here: About the team Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. BASIC QUALIFICATIONS - Experience in relevant work - Can bend or twist the body into unusual positions while working - Can use hands to manipulate small wires and objects - Can walk on job sites in uneven terrain - Can work at heights and from ladders PREFERRED QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling - Experience in data center engineering - Can perform physical tasks all day without becoming overly tired Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Jul 30, 2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon is seeking a collaborative electrical maintenance professional for our Amazon Web Services Team. This engineering operations technician position serves as the on-site maintenance technician and operator for an AWS data centre. The Data Centre Engineering Operations Technician (EOT) is responsible for operating and maintaining all electrical, mechanical, emergency generator, and fire/life safety equipment within the data centre. The EOT serves as a technical resource to support Amazon within its data centres. Data centre equipment that supports mission-critical servers must maintain better than 99.999% uptime. EOT's are also tasked with driving innovation while reducing operational costs in the facilities. EOT's are Amazon's front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switch-gears, UPS's, PDU's, AHU's, pumps, motors, VFD's, and building automation systems. This role will not require shift work. Responsibilities: - Operate and maintain mechanical and electrical equipment - Troubleshooting of facility and rack-level events within internal SLAs - Perform limited maintenance tasks to include: filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements - Provide support to Data Centre Operations technicians - Perform root cause analysis of equipment failures - Ensure all safety procedures are adhered to while performing work - Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.) - Utilise internal CMMS to manage building workflows and spare part inventory - Supervise contractors who perform servicing or preventive maintenance - Respond to off hour emergency calls per on call rotation for any one of the region's sites - Fully comply with all physical security procedures and policies Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Key job responsibilities You will need to be a UK national and able to obtain and maintain a UK Government Security Clearance. Further details found here: About the team Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. BASIC QUALIFICATIONS - Experience in relevant work - Can bend or twist the body into unusual positions while working - Can use hands to manipulate small wires and objects - Can walk on job sites in uneven terrain - Can work at heights and from ladders PREFERRED QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling - Experience in data center engineering - Can perform physical tasks all day without becoming overly tired Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Part Time Opportunity Friendly working environment Easily accessible location with free onsite parking A fabulous opportunity for a front of house receptionist / switchboard operator to join the head office of a Birmingham city based healthcare supplies company. Working on a job share basis (see shift patterns below), your responsibilities will include; Operating the company switchboard; handling and transferring incoming calls and enquiries. Welcoming all visitors to Head Office and reporting their arrival to the appropriate contact. Sign visitors into the company and provide a relevant visitors badge. Relay all messages received to the appropriate department. Receive deliveries and inform the relevant department for collection. Provide administrative support for other departments as required. Consistently represent the organisation in an approachable and professional manner. Skills & Experience Required You will be experienced working within a front of house reception capacity, meeting and greeting visitors in person. You will be skilled in operating a switchboard, (IPFX Operator Console experience would be ideal, however, training will be provided). Confident communication skills to liaise with internal staff and visitors. An assertive approach towards handling enquiries. You will offer a professional, personable, and welcoming service at all times. A working knowledge of Microsoft Office to support administrative tasks. Flexibility to support the business with additional tasks, as required. PLEASE NOTE: This is a part time role working 19 hours per week, on a job share basis. You will work the following alternating rota Wk1 Monday 9am 1pm, Tuesday 9am 5pm, Thursday 9am 5pm Wk2 Monday 1pm 5pm, Wednesday 9am 5pm, Friday 9am 5pm You must be flexible to cover holidays / absence on a full-time basis, as required. If you have the required skills and experience, please send your CV Application for immediate consideration. Thank you for your interest. We will assess your application, and we will contact you if we are able to progress with considering you for the vacancy. (Please note that due to the high number of applications we can receive, we are not always able to respond to each applicant individually). Please be assured, in line with GDPR guidelines - We will only store your data with your permission and the data that we hold can be viewed, amended, or deleted at any time upon your request.
May 19, 2026
Full time
Part Time Opportunity Friendly working environment Easily accessible location with free onsite parking A fabulous opportunity for a front of house receptionist / switchboard operator to join the head office of a Birmingham city based healthcare supplies company. Working on a job share basis (see shift patterns below), your responsibilities will include; Operating the company switchboard; handling and transferring incoming calls and enquiries. Welcoming all visitors to Head Office and reporting their arrival to the appropriate contact. Sign visitors into the company and provide a relevant visitors badge. Relay all messages received to the appropriate department. Receive deliveries and inform the relevant department for collection. Provide administrative support for other departments as required. Consistently represent the organisation in an approachable and professional manner. Skills & Experience Required You will be experienced working within a front of house reception capacity, meeting and greeting visitors in person. You will be skilled in operating a switchboard, (IPFX Operator Console experience would be ideal, however, training will be provided). Confident communication skills to liaise with internal staff and visitors. An assertive approach towards handling enquiries. You will offer a professional, personable, and welcoming service at all times. A working knowledge of Microsoft Office to support administrative tasks. Flexibility to support the business with additional tasks, as required. PLEASE NOTE: This is a part time role working 19 hours per week, on a job share basis. You will work the following alternating rota Wk1 Monday 9am 1pm, Tuesday 9am 5pm, Thursday 9am 5pm Wk2 Monday 1pm 5pm, Wednesday 9am 5pm, Friday 9am 5pm You must be flexible to cover holidays / absence on a full-time basis, as required. If you have the required skills and experience, please send your CV Application for immediate consideration. Thank you for your interest. We will assess your application, and we will contact you if we are able to progress with considering you for the vacancy. (Please note that due to the high number of applications we can receive, we are not always able to respond to each applicant individually). Please be assured, in line with GDPR guidelines - We will only store your data with your permission and the data that we hold can be viewed, amended, or deleted at any time upon your request.
Join our client's prestigious automotive brand as a Switchboard Operator , where you will be the vital first point of contact for all customers connecting with Park Lane and Park Royal by telephone. This role is central to delivering a warm, professional and seamless brand experience, ensuring every caller feels valued and effortlessly guided to the right support. Previous experience in a switchboard, reception, or customer-facing role within luxury automotive, luxury retail, or premium hospitality environments is essential. This full-time role offers a 40-hour working week, Monday to Saturday , on a rota basis across Park Lane and Park Royal sites. Hours of work are between 7:45am - 20:00pm depending on day and shift. Your Time at Work You will deliver a seamless, premium experience from the first call, ensuring every customer is welcomed, understood, and expertly guided. - Provide a warm, professional greeting in line with brand standards - Handle and direct calls efficiently and accurately - Capture, log, and qualify customer enquiries and opportunities - Book Sales and Aftersales appointments using internal systems - Manage high volumes while maintaining exceptional service quality - Respond to missed calls and voicemails promptly - Share accurate information on vehicles, services, and locations - Escalate urgent or sensitive enquiries as needed - Work closely with internal teams to ensure a seamless customer journey - Maintain brand tone, professionalism, and confidentiality at all times Our ideal candidate Polished, composed, and customer-focused, you create a strong first impression with ease and take pride in delivering exceptional service. Essential: - Exceptional telephone manner and communication skills - Experience within luxury automotive, retail, or premium hospitality - Highly organised, with the ability to prioritise and multitask - Strong interpersonal skills and customer awareness - High attention to detail and accuracy - IT proficiency, including CRM/booking systems - Experience with multi-line switchboards - Fluent English and strong cultural awareness Desirable: - Adaptable communication style - Confident handling of sensitive or challenging situations - Strong administrative capability - Reliable, proactive, and team-oriented Key Information and Benefits - £33,000 annual salary - 25 days' holiday, plus Bank Holidays Job Ref: 1BMWF About Staffline Staffline is the UK's leading provider of flexible, temporary and permanent workforce solutions, enabling over 28,000 people into good work every day. We operate at more than 350 customer sites across England, Scotland and Wales. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
May 19, 2026
Full time
Join our client's prestigious automotive brand as a Switchboard Operator , where you will be the vital first point of contact for all customers connecting with Park Lane and Park Royal by telephone. This role is central to delivering a warm, professional and seamless brand experience, ensuring every caller feels valued and effortlessly guided to the right support. Previous experience in a switchboard, reception, or customer-facing role within luxury automotive, luxury retail, or premium hospitality environments is essential. This full-time role offers a 40-hour working week, Monday to Saturday , on a rota basis across Park Lane and Park Royal sites. Hours of work are between 7:45am - 20:00pm depending on day and shift. Your Time at Work You will deliver a seamless, premium experience from the first call, ensuring every customer is welcomed, understood, and expertly guided. - Provide a warm, professional greeting in line with brand standards - Handle and direct calls efficiently and accurately - Capture, log, and qualify customer enquiries and opportunities - Book Sales and Aftersales appointments using internal systems - Manage high volumes while maintaining exceptional service quality - Respond to missed calls and voicemails promptly - Share accurate information on vehicles, services, and locations - Escalate urgent or sensitive enquiries as needed - Work closely with internal teams to ensure a seamless customer journey - Maintain brand tone, professionalism, and confidentiality at all times Our ideal candidate Polished, composed, and customer-focused, you create a strong first impression with ease and take pride in delivering exceptional service. Essential: - Exceptional telephone manner and communication skills - Experience within luxury automotive, retail, or premium hospitality - Highly organised, with the ability to prioritise and multitask - Strong interpersonal skills and customer awareness - High attention to detail and accuracy - IT proficiency, including CRM/booking systems - Experience with multi-line switchboards - Fluent English and strong cultural awareness Desirable: - Adaptable communication style - Confident handling of sensitive or challenging situations - Strong administrative capability - Reliable, proactive, and team-oriented Key Information and Benefits - £33,000 annual salary - 25 days' holiday, plus Bank Holidays Job Ref: 1BMWF About Staffline Staffline is the UK's leading provider of flexible, temporary and permanent workforce solutions, enabling over 28,000 people into good work every day. We operate at more than 350 customer sites across England, Scotland and Wales. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Ready to find the right role for you? Salary: 26436 per annum plus Veolia benefits Hours: 40 hours per week, Mon - Fri Location: Stevenage Airbus, Gunnels Wood Rd, Stevenage SG1 2AS When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. The Switchboard Operator answers incoming calls to the main company switchboard number, directing them to the appropriate person or department within the organisation. They are also responsible for taking messages and relaying information as required. What we can offer you: 25 days of annual leave plus bank holidays Refer an Engineer to us once you've joined and earn 1000 Access to our people's pension scheme Free physiotherapy service Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Answer all incoming calls to the main company switchboard number in a professional manner Direct calls to the appropriate person or department within the organisation Take messages and relay information as required Maintain a positive attitude and provide excellent customer service at all times Keep accurate records of calls received and actions taken Assist with the distribution of incoming mail and packages Other administrative duties as assigned by management What we're looking for: Ability to pass BPSS check Excellent communication skills (both verbal and written) Strong organisational and time management skills Ability to work independently and as part of a team High level of attention to detail and strong IT skills Experience in a similar role preferred What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
May 15, 2026
Full time
Ready to find the right role for you? Salary: 26436 per annum plus Veolia benefits Hours: 40 hours per week, Mon - Fri Location: Stevenage Airbus, Gunnels Wood Rd, Stevenage SG1 2AS When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. The Switchboard Operator answers incoming calls to the main company switchboard number, directing them to the appropriate person or department within the organisation. They are also responsible for taking messages and relaying information as required. What we can offer you: 25 days of annual leave plus bank holidays Refer an Engineer to us once you've joined and earn 1000 Access to our people's pension scheme Free physiotherapy service Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Answer all incoming calls to the main company switchboard number in a professional manner Direct calls to the appropriate person or department within the organisation Take messages and relay information as required Maintain a positive attitude and provide excellent customer service at all times Keep accurate records of calls received and actions taken Assist with the distribution of incoming mail and packages Other administrative duties as assigned by management What we're looking for: Ability to pass BPSS check Excellent communication skills (both verbal and written) Strong organisational and time management skills Ability to work independently and as part of a team High level of attention to detail and strong IT skills Experience in a similar role preferred What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Part Time Opportunity Friendly working environment Easily accessible location with free onsite parking A fabulous opportunity for a front of house receptionist / switchboard operator to join the head office of a Birmingham city based healthcare supplies company. Working on a job share basis (see shift patterns below), your responsibilities will include; Operating the company switchboard; handling and transferring incoming calls and enquiries. Welcoming all visitors to Head Office and reporting their arrival to the appropriate contact. Sign visitors into the company and provide a relevant visitors badge. Relay all messages received to the appropriate department. Receive deliveries and inform the relevant department for collection. Provide administrative support for other departments as required. Consistently represent the organisation in an approachable and professional manner. Skills & Experience Required You will be experienced working within a front of house reception capacity, meeting and greeting visitors in person. You will be skilled in operating a switchboard, (IPFX Operator Console experience would be ideal, however, training will be provided). Confident communication skills to liaise with internal staff and visitors. An assertive approach towards handling enquiries. You will offer a professional, personable, and welcoming service at all times. A working knowledge of Microsoft Office to support administrative tasks. Flexibility to support the business with additional tasks, as required. PLEASE NOTE: This is a part time role working 19 hours per week, on a job share basis. You will work the following alternating rota Wk1 Monday 9am 1pm, Tuesday 9am 5pm, Thursday 9am 5pm Wk2 Monday 1pm 5pm, Wednesday 9am 5pm, Friday 9am 5pm You must be flexible to cover holidays / absence on a full-time basis, as required. If you have the required skills and experience, please send your CV Application for immediate consideration. Thank you for your interest. We will assess your application, and we will contact you if we are able to progress with considering you for the vacancy. (Please note that due to the high number of applications we can receive, we are not always able to respond to each applicant individually). Please be assured, in line with GDPR guidelines - We will only store your data with your permission and the data that we hold can be viewed, amended, or deleted at any time upon your request.
Apr 22, 2026
Full time
Part Time Opportunity Friendly working environment Easily accessible location with free onsite parking A fabulous opportunity for a front of house receptionist / switchboard operator to join the head office of a Birmingham city based healthcare supplies company. Working on a job share basis (see shift patterns below), your responsibilities will include; Operating the company switchboard; handling and transferring incoming calls and enquiries. Welcoming all visitors to Head Office and reporting their arrival to the appropriate contact. Sign visitors into the company and provide a relevant visitors badge. Relay all messages received to the appropriate department. Receive deliveries and inform the relevant department for collection. Provide administrative support for other departments as required. Consistently represent the organisation in an approachable and professional manner. Skills & Experience Required You will be experienced working within a front of house reception capacity, meeting and greeting visitors in person. You will be skilled in operating a switchboard, (IPFX Operator Console experience would be ideal, however, training will be provided). Confident communication skills to liaise with internal staff and visitors. An assertive approach towards handling enquiries. You will offer a professional, personable, and welcoming service at all times. A working knowledge of Microsoft Office to support administrative tasks. Flexibility to support the business with additional tasks, as required. PLEASE NOTE: This is a part time role working 19 hours per week, on a job share basis. You will work the following alternating rota Wk1 Monday 9am 1pm, Tuesday 9am 5pm, Thursday 9am 5pm Wk2 Monday 1pm 5pm, Wednesday 9am 5pm, Friday 9am 5pm You must be flexible to cover holidays / absence on a full-time basis, as required. If you have the required skills and experience, please send your CV Application for immediate consideration. Thank you for your interest. We will assess your application, and we will contact you if we are able to progress with considering you for the vacancy. (Please note that due to the high number of applications we can receive, we are not always able to respond to each applicant individually). Please be assured, in line with GDPR guidelines - We will only store your data with your permission and the data that we hold can be viewed, amended, or deleted at any time upon your request.
