Resident Liaison Officer (RLO) - External Works Location: Hastings Salary: Up to £32,000 + Package Contract: Permanent We are currently working with a leading contractor who is looking to recruit an experienced Resident Liaison Officer to join their team on a long-term social housing programme delivering external planned maintenance works across Hastings. This is an excellent opportunity to join a well-established contractor, acting as the key link between residents, site teams, and the client to ensure works are communicated effectively and delivered smoothly with minimal disruption to residents. Key Responsibilities Act as the main point of contact for residents throughout the programme of external works. Communicate project information, work schedules, access requirements and timescales clearly to residents. Arrange appointments, conduct resident visits and complete pre-start meetings. Manage resident expectations and resolve queries or complaints professionally and efficiently. Liaise closely with site managers, supervisors, client representatives and subcontractors. Identify and support vulnerable residents, ensuring appropriate arrangements are in place throughout the works. Maintain accurate records of resident communications, appointments, feedback and project updates. Attend site and client meetings, providing updates on resident concerns and satisfaction. Help minimise disruption to residents while ensuring works progress efficiently. Promote a high standard of customer service and resident engagement throughout the programme. Skills & Experience Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer, or similar role. Experience working on external planned maintenance works, ideally within the social housing sector. Strong communication and interpersonal skills, with the ability to engage effectively with residents and stakeholders. Excellent organisational skills with the ability to manage multiple priorities. Good IT skills, including Microsoft Office and internal management systems. Full UK driving licence. Proactive, professional and customer-focused approach. Equal opportunities employer.
Aug 29, 2026
Full time
Resident Liaison Officer (RLO) - External Works Location: Hastings Salary: Up to £32,000 + Package Contract: Permanent We are currently working with a leading contractor who is looking to recruit an experienced Resident Liaison Officer to join their team on a long-term social housing programme delivering external planned maintenance works across Hastings. This is an excellent opportunity to join a well-established contractor, acting as the key link between residents, site teams, and the client to ensure works are communicated effectively and delivered smoothly with minimal disruption to residents. Key Responsibilities Act as the main point of contact for residents throughout the programme of external works. Communicate project information, work schedules, access requirements and timescales clearly to residents. Arrange appointments, conduct resident visits and complete pre-start meetings. Manage resident expectations and resolve queries or complaints professionally and efficiently. Liaise closely with site managers, supervisors, client representatives and subcontractors. Identify and support vulnerable residents, ensuring appropriate arrangements are in place throughout the works. Maintain accurate records of resident communications, appointments, feedback and project updates. Attend site and client meetings, providing updates on resident concerns and satisfaction. Help minimise disruption to residents while ensuring works progress efficiently. Promote a high standard of customer service and resident engagement throughout the programme. Skills & Experience Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer, or similar role. Experience working on external planned maintenance works, ideally within the social housing sector. Strong communication and interpersonal skills, with the ability to engage effectively with residents and stakeholders. Excellent organisational skills with the ability to manage multiple priorities. Good IT skills, including Microsoft Office and internal management systems. Full UK driving licence. Proactive, professional and customer-focused approach. Equal opportunities employer.
Your New Company A leading professional services firm is seeking a Private Client Tax Assistant Manager to join its growing Leeds office. The firm advises a diverse portfolio of private clients, entrepreneurs, business owners, landed estates, trusts and internationally mobile individuals, providing specialist tax advisory services across a broad range of technical areas. With a collaborative culture, significant investment in employee development and a strong reputation in the mid-market, this is an excellent opportunity to join a highly regarded tax team. Your New Role As a Private Client Tax Assistant Manager, you will work closely with senior tax specialists to deliver high-quality advisory services to a varied client portfolio. You will be involved in a broad range of tax planning projects while supporting business development initiatives and mentoring junior team members. Key responsibilities will include: Supporting the delivery of tax advisory services to a portfolio of private clients. Acting as a key point of contact for clients where appropriate. Assisting with complex tax planning projects, including inheritance tax planning, succession planning, capital gains tax planning, trust structuring, residence and international tax matters, Transaction-related tax advice Managing advisory assignments and monitoring work in progress. Assisting with proposals for new work and fee discussions. Participating in client meetings and helping present technical advice in a clear and commercial manner. Identifying opportunities to develop existing client relationships and win new business. Working collaboratively with colleagues across tax and wider service lines to deliver integrated client solutions. Supporting, coaching and developing junior members of the tax team. Attending networking and business development events to build professional relationships and raise the firm's profile. What You'll Need to Succeed To be successful in this role, you will ideally have: A professional tax qualification such as CTA, ATT, STEP, ACA/CA or equivalent experience. Previous experience within a private client tax advisory environment. Strong technical knowledge across private client tax planning matters. The ability to undertake independent technical research and interpret legislation. Excellent communication and relationship-building skills. Strong organisational and project management capabilities. Competent use of Microsoft Excel and Word. Experience using Tolley's tax research products would be advantageous. What You'll Get in Return In return, you will join a progressive and people-focused organisation that offers genuine opportunities for career development within a supportive environment. Benefits include: Competitive salary and benefits package. Hybrid and flexible working arrangements. Private Medical Insurance. Enhanced family leave provisions. Competitive pension scheme. Life assurance and death-in-service benefits. Employee Assistance Programme. Generous annual leave entitlement with purchase and carry-over options. Paid volunteering day. Ongoing professional development and career progression opportunities. What you need to do now If you're interested in this Private Client Tax role in Leeds, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 29, 2026
Full time
Your New Company A leading professional services firm is seeking a Private Client Tax Assistant Manager to join its growing Leeds office. The firm advises a diverse portfolio of private clients, entrepreneurs, business owners, landed estates, trusts and internationally mobile individuals, providing specialist tax advisory services across a broad range of technical areas. With a collaborative culture, significant investment in employee development and a strong reputation in the mid-market, this is an excellent opportunity to join a highly regarded tax team. Your New Role As a Private Client Tax Assistant Manager, you will work closely with senior tax specialists to deliver high-quality advisory services to a varied client portfolio. You will be involved in a broad range of tax planning projects while supporting business development initiatives and mentoring junior team members. Key responsibilities will include: Supporting the delivery of tax advisory services to a portfolio of private clients. Acting as a key point of contact for clients where appropriate. Assisting with complex tax planning projects, including inheritance tax planning, succession planning, capital gains tax planning, trust structuring, residence and international tax matters, Transaction-related tax advice Managing advisory assignments and monitoring work in progress. Assisting with proposals for new work and fee discussions. Participating in client meetings and helping present technical advice in a clear and commercial manner. Identifying opportunities to develop existing client relationships and win new business. Working collaboratively with colleagues across tax and wider service lines to deliver integrated client solutions. Supporting, coaching and developing junior members of the tax team. Attending networking and business development events to build professional relationships and raise the firm's profile. What You'll Need to Succeed To be successful in this role, you will ideally have: A professional tax qualification such as CTA, ATT, STEP, ACA/CA or equivalent experience. Previous experience within a private client tax advisory environment. Strong technical knowledge across private client tax planning matters. The ability to undertake independent technical research and interpret legislation. Excellent communication and relationship-building skills. Strong organisational and project management capabilities. Competent use of Microsoft Excel and Word. Experience using Tolley's tax research products would be advantageous. What You'll Get in Return In return, you will join a progressive and people-focused organisation that offers genuine opportunities for career development within a supportive environment. Benefits include: Competitive salary and benefits package. Hybrid and flexible working arrangements. Private Medical Insurance. Enhanced family leave provisions. Competitive pension scheme. Life assurance and death-in-service benefits. Employee Assistance Programme. Generous annual leave entitlement with purchase and carry-over options. Paid volunteering day. Ongoing professional development and career progression opportunities. What you need to do now If you're interested in this Private Client Tax role in Leeds, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Salary: Band 3 - starting salary £13,047 (FTE £26,093) with annual, incremental progression up to £14,016 (FTE £28,031) Hours: 18.5 hours / 2.5 days per week (pattern to be agreed on appointment) Contract Type: Permanent Closing date: 23rd of August at 11:59pm Arts University Plymouth is seeking to appoint an HR Administrator to join its Human Resources team. This is an exciting opportunity to join a small, collaborative team at the heart of the University. As a key member of that HR team, you will provide high-quality administrative support across the employee lifecycle, helping to deliver an efficient, responsive and customer-focused HR service. You'll play an important role in supporting colleagues, candidates and managers, ensuring HR processes run smoothly and that records, systems and communications are accurate and up to date. Working closely with colleagues across the University, you will help coordinate recruitment and onboarding, maintain HR systems and records, respond to a wide range of enquiries and contribute to the continuous improvement of HR processes and resources. This is an ideal opportunity for someone who enjoys working in a busy environment, takes pride in delivering excellent service and has a keen eye for detail. About You: Have experience working in a busy administrative environment, ideally within HR, education or another people-focused setting. Enjoy providing excellent customer service and be confident communicating professionally with colleagues, candidates and a wide range of stakeholders. Be highly organised, with the ability to prioritise competing tasks, work accurately and meet deadlines. Have strong IT skills and be confident using a range of systems, with the ability to quickly learn new software and processes. Be approachable, collaborative and discreet, with a strong commitment to confidentiality, continuous improvement and delivering a high-quality service. About The Role: Be the first point of contact for HR enquiries, providing responsive administrative support and directing queries to colleagues where appropriate. Support recruitment and onboarding activity by coordinating interviews, preparing documentation and helping to ensure candidates have a positive experience. Maintain accurate HR records and systems, supporting the smooth flow of information between HR and departments including Payroll, IT and Estates. Organise meetings, prepare documentation and provide administrative support across a range of HR activities and projects. Contribute to the development and maintenance of HR procedures, guidance and online resources, helping the team deliver an efficient, professional service in support of the University's People Plan. In return you'll receive: Holiday: 12.5 (FTE 25) days annual leave per annum plus bank holidays, and discretionary efficiency closure days Pension: Enrolment onto a generous Local Government scheme subject to scheme eligibility with Additional Voluntary Contributions (AVCs) Enhanced family leave: including enhanced maternity, adoption and paternity pay and paid carer's leave Access to the UK's Leading Employee Assistance Programme including In person or virtual counselling - enhanced to 10+ sessions Life & Leadership Coaching Legal Advice Financial Coaching Dedicated Quiet Spaces for reflection, prayer, or quiet contemplation Flexible Working Discounts: Additional benefits such as Cycle to work scheme, Discounted bus tickets Education sector retail offers Local gym discounts Staff discount site with savings of up to 10% on the high street Interviews are expected to take place on the 10th of September, 2026. The successful candidate will be willing to contribute to our ambitions and international profile as an innovative, sustainable and broadly inclusive arts university. Safeguarding and Compliance Arts University Plymouth has a strong commitment to the safeguarding & welfare of young people & vulnerable adults. All appointments are subject to a satisfactory DBS check , and you will be required to provide appropriate documentation as part of the onboarding process. Right to Work Applicants must have the legal right to work in the UK . We are currently unable to offer visa sponsorship. Proof of Right to Work will be required before an offer of employment is made. Inclusivity We celebrate equality, diversity and difference, and welcome candidates from all communities, including applications from service people and their families as part of our commitment to the Armed Forces Covenant . Redeployees In the event that the University has employees eligible for redeployment at the time of shortlisting, for example due to the end of a fixed term contract, these candidates may be entitled to a priority interview.
Aug 29, 2026
Full time
Salary: Band 3 - starting salary £13,047 (FTE £26,093) with annual, incremental progression up to £14,016 (FTE £28,031) Hours: 18.5 hours / 2.5 days per week (pattern to be agreed on appointment) Contract Type: Permanent Closing date: 23rd of August at 11:59pm Arts University Plymouth is seeking to appoint an HR Administrator to join its Human Resources team. This is an exciting opportunity to join a small, collaborative team at the heart of the University. As a key member of that HR team, you will provide high-quality administrative support across the employee lifecycle, helping to deliver an efficient, responsive and customer-focused HR service. You'll play an important role in supporting colleagues, candidates and managers, ensuring HR processes run smoothly and that records, systems and communications are accurate and up to date. Working closely with colleagues across the University, you will help coordinate recruitment and onboarding, maintain HR systems and records, respond to a wide range of enquiries and contribute to the continuous improvement of HR processes and resources. This is an ideal opportunity for someone who enjoys working in a busy environment, takes pride in delivering excellent service and has a keen eye for detail. About You: Have experience working in a busy administrative environment, ideally within HR, education or another people-focused setting. Enjoy providing excellent customer service and be confident communicating professionally with colleagues, candidates and a wide range of stakeholders. Be highly organised, with the ability to prioritise competing tasks, work accurately and meet deadlines. Have strong IT skills and be confident using a range of systems, with the ability to quickly learn new software and processes. Be approachable, collaborative and discreet, with a strong commitment to confidentiality, continuous improvement and delivering a high-quality service. About The Role: Be the first point of contact for HR enquiries, providing responsive administrative support and directing queries to colleagues where appropriate. Support recruitment and onboarding activity by coordinating interviews, preparing documentation and helping to ensure candidates have a positive experience. Maintain accurate HR records and systems, supporting the smooth flow of information between HR and departments including Payroll, IT and Estates. Organise meetings, prepare documentation and provide administrative support across a range of HR activities and projects. Contribute to the development and maintenance of HR procedures, guidance and online resources, helping the team deliver an efficient, professional service in support of the University's People Plan. In return you'll receive: Holiday: 12.5 (FTE 25) days annual leave per annum plus bank holidays, and discretionary efficiency closure days Pension: Enrolment onto a generous Local Government scheme subject to scheme eligibility with Additional Voluntary Contributions (AVCs) Enhanced family leave: including enhanced maternity, adoption and paternity pay and paid carer's leave Access to the UK's Leading Employee Assistance Programme including In person or virtual counselling - enhanced to 10+ sessions Life & Leadership Coaching Legal Advice Financial Coaching Dedicated Quiet Spaces for reflection, prayer, or quiet contemplation Flexible Working Discounts: Additional benefits such as Cycle to work scheme, Discounted bus tickets Education sector retail offers Local gym discounts Staff discount site with savings of up to 10% on the high street Interviews are expected to take place on the 10th of September, 2026. The successful candidate will be willing to contribute to our ambitions and international profile as an innovative, sustainable and broadly inclusive arts university. Safeguarding and Compliance Arts University Plymouth has a strong commitment to the safeguarding & welfare of young people & vulnerable adults. All appointments are subject to a satisfactory DBS check , and you will be required to provide appropriate documentation as part of the onboarding process. Right to Work Applicants must have the legal right to work in the UK . We are currently unable to offer visa sponsorship. Proof of Right to Work will be required before an offer of employment is made. Inclusivity We celebrate equality, diversity and difference, and welcome candidates from all communities, including applications from service people and their families as part of our commitment to the Armed Forces Covenant . Redeployees In the event that the University has employees eligible for redeployment at the time of shortlisting, for example due to the end of a fixed term contract, these candidates may be entitled to a priority interview.
Kennedy Pearce Consulting seeks an experienced M&A transactions manager for a real estate business on a 6-month FTC or day-rate basis. You will own and deliver transaction processes across buy-side, sell-side, and financing workstreams, reporting to Senior Management with updates on live deals. The role requires ACA/CAANZ-level corporate finance/M&A expertise and the ability to rapidly onboard and contribute from day one, liaising with advisors and deal counterparties as needed.
Aug 29, 2026
Full time
Kennedy Pearce Consulting seeks an experienced M&A transactions manager for a real estate business on a 6-month FTC or day-rate basis. You will own and deliver transaction processes across buy-side, sell-side, and financing workstreams, reporting to Senior Management with updates on live deals. The role requires ACA/CAANZ-level corporate finance/M&A expertise and the ability to rapidly onboard and contribute from day one, liaising with advisors and deal counterparties as needed.
Business Development Manager We're partnering with a fast-growing, founder-led IT company to hire their first dedicated Business Development Manager. The business delivers managed services, infrastructure and migration projects, and IT consultancy across Windows and macOS estates, working with clients in finance, non-profit, government and technology click apply for full job details
Aug 29, 2026
Full time
Business Development Manager We're partnering with a fast-growing, founder-led IT company to hire their first dedicated Business Development Manager. The business delivers managed services, infrastructure and migration projects, and IT consultancy across Windows and macOS estates, working with clients in finance, non-profit, government and technology click apply for full job details
Please note, this vacancy closes at 12pm, midday, on 7th September 2026 We reserve the right to close this vacancy early if we receive a high volume of suitable applications. Job Profile Job Share, 14 hours Reporting to Manager job title: Senior Neighbourhood Officer Broad purpose of the post Our Neighbourhood team is growing, and we're looking for a Neighbourhood Officer to join us. As a Neighbourhood Officer, you will provide an efficient, responsive, visible and customer-focused neighbourhood and tenancy management service. This will involve delivering our Neighbourhood plans, making sure all occupation contracts and estates are professionally managed in line with relevant policies, procedures, legal and regulatory requirements to create vibrant, sustainable communities where people want to live and work. Key Accountabilities To pro-actively deal with all aspects of occupation contracts and estate management; managing services to maintain the environment to a high standard, and supporting our customers to manage their occupation contracts appropriately and to remedy any breaches of contracts if these occur To make sure that new residents are appropriately supported throughout the important early stages of their contracts and to take pro-active action where appropriate Through the delivery of neighbourhood plans, to take a leading role in the wider engagement of communities and be a key driver for positive change in our neighbourhoods; identifying and putting in place community initiatives and leading on activities aimed at improving overall neighbourhood sustainability and the quality of our residents' lives Have a visible presence and be recognisable to our customer, displaying a "can do" attitude at all times To involve our customers in all aspects of the neighbourhood service to make sure their voice is heard and their views are positively received To work with and influence external agencies at a neighbourhood level; developing partnership approaches, signposting residents to relevant services and undertaking joint service provision or initiatives where appropriate to develop and improve To be a proactive member of the team and work with colleagues across the business to support community engagement activity, always seeking to improve and develop your own skills and the performance of the team, and operate within and comply with United Welsh policies, procedures, and values at all times Develop and maintain excellent relationships with teams across the organisation to enable partnership working To support Neighbourhood Co-ordinators. local services Personal Requirements Experience of working in social housing or a related sector Experience of managing complex cases with effective outcomes Up to date knowledge of housing legislation and housing policy Commitment to the delivery of exceptional customer service and the ability to treat all customers with equally high standards of respect and consideration Ability to plan and prioritise own workload in order to achieve objectives, whilst remaining calm under pressure Ability to work flexibly in a challenging and changing environment, dealing with unpredictable people and situations calmly and effectively Effective team-player, ability to develop and maintain effective partnerships both internally and externally Ability to challenge the 'status quo,' to seek and deliver continuous improvement and service development Competent using all Microsoft Office packages including Word and Excel Ability to produce statistical reports and information in a variety of formats. Excellent written, oral and numeracy skills Housing Policy or similar qualification Experience of working restoratively with customers Proud member of the Disability Confident employer scheme Neighbourhood Officer (Job Share) Company: United Welsh Salary: £15,680 Hours: Part-time Location: Caerphilly, CF83 2AX Job type: Permanent Posting date: 24 Aug 2026 Closing date: 23 Sept 2026 Apply for this job Summary Job Advert Please note, this vacancy closes at 12pm, midday, on 7th September 2026 We reserve the right to close this vacancy early if we receive a high volume of suitable applications. Job Profile Permanent Job Share, 14 hours £15,680 per annum (£39,200 FTE) Closes Monday 7th September 12pm Interviews 15th / 16th September Reporting to Manager job title: Senior Neighbourhood Officer Broad purpose of the post Our Neighbourhood team is growing, and we're looking for a Neighbourhood Officer to join us. As a Neighbourhood Officer, you will provide an efficient, responsive, visible and customer-focused neighbourhood and tenancy management service. This will involve delivering our Neighbourhood plans, making sure all occupation contracts and estates are professionally managed in line with relevant policies, procedures, legal and regulatory requirements to create vibrant, sustainable communities where people want to live and work. Key Accountabilities To pro-actively deal with all aspects of occupation contracts and estate management; managing services to maintain the environment to a high standard, and supporting our customers to manage their occupation contracts appropriately and to remedy any breaches of contracts if these occur To make sure that new residents are appropriately supported throughout the important early stages of their contracts and to take pro-active action where appropriate Through the delivery of neighbourhood plans, to take a leading role in the wider engagement of communities and be a key driver for positive change in our neighbourhoods; identifying and putting in place community initiatives and leading on activities aimed at improving overall neighbourhood sustainability and the quality of our residents' lives Have a visible presence and be recognisable to our customer, displaying a "can do" attitude at all times To involve our customers in all aspects of the neighbourhood service to make sure their voice is heard and their views are positively received To work with and influence external agencies at a neighbourhood level; developing partnership approaches, signposting residents to relevant services and undertaking joint service provision or initiatives where appropriate to develop and improve To be a proactive member of the team and work with colleagues across the business to support community engagement activity, always seeking to improve and develop your own skills and the performance of the team, and operate within and comply with United Welsh policies, procedures, and values at all times Develop and maintain excellent relationships with teams across the organisation to enable partnership working To support Neighbourhood Co-ordinators. local services Personal Requirements Experience of working in social housing or a related sector Experience of managing complex cases with effective outcomes Up to date knowledge of housing legislation and housing policy Commitment to the delivery of exceptional customer service and the ability to treat all customers with equally high standards of respect and consideration Ability to plan and prioritise own workload in order to achieve objectives, whilst remaining calm under pressure Ability to work flexibly in a challenging and changing environment, dealing with unpredictable people and situations calmly and effectively Effective team-player, ability to develop and maintain effective partnerships both internally and externally Ability to challenge the 'status quo,' to seek and deliver continuous improvement and service development Competent using all Microsoft Office packages including Word and Excel Ability to produce statistical reports and information in a variety of formats. Excellent written, oral and numeracy skills Essential Experience of working in social housing or a related sector Experience of managing complex cases with effective outcomes Up to date knowledge of housing legislation and housing policy Commitment to the delivery of exceptional customer service and the ability to treat all customers with equally high standards of respect and consideration Ability to plan and prioritise own workload in order to achieve objectives, whilst remaining calm under pressure Ability to work flexibly in a challenging and changing environment, dealing with unpredictable people and situations calmly and effectively Effective team-player, ability to develop and maintain effective partnerships both internally and externally Ability to challenge the 'status quo,' to seek and deliver continuous improvement and service development Competent using all Microsoft Office packages including Word and Excel Ability to produce statistical reports and information in a variety of formats. Excellent written, oral and numeracy skills Desirable Experience using IBS Housing Management system Housing Policy or similar qualification Experience of working restoratively with customers Welsh language skills When applying, please upload a cover letter in no more than 1000 words highlighting how you meet each of the essential and desirable (where applicable) criteria on the job advert . click apply for full job details
Aug 29, 2026
Full time
Please note, this vacancy closes at 12pm, midday, on 7th September 2026 We reserve the right to close this vacancy early if we receive a high volume of suitable applications. Job Profile Job Share, 14 hours Reporting to Manager job title: Senior Neighbourhood Officer Broad purpose of the post Our Neighbourhood team is growing, and we're looking for a Neighbourhood Officer to join us. As a Neighbourhood Officer, you will provide an efficient, responsive, visible and customer-focused neighbourhood and tenancy management service. This will involve delivering our Neighbourhood plans, making sure all occupation contracts and estates are professionally managed in line with relevant policies, procedures, legal and regulatory requirements to create vibrant, sustainable communities where people want to live and work. Key Accountabilities To pro-actively deal with all aspects of occupation contracts and estate management; managing services to maintain the environment to a high standard, and supporting our customers to manage their occupation contracts appropriately and to remedy any breaches of contracts if these occur To make sure that new residents are appropriately supported throughout the important early stages of their contracts and to take pro-active action where appropriate Through the delivery of neighbourhood plans, to take a leading role in the wider engagement of communities and be a key driver for positive change in our neighbourhoods; identifying and putting in place community initiatives and leading on activities aimed at improving overall neighbourhood sustainability and the quality of our residents' lives Have a visible presence and be recognisable to our customer, displaying a "can do" attitude at all times To involve our customers in all aspects of the neighbourhood service to make sure their voice is heard and their views are positively received To work with and influence external agencies at a neighbourhood level; developing partnership approaches, signposting residents to relevant services and undertaking joint service provision or initiatives where appropriate to develop and improve To be a proactive member of the team and work with colleagues across the business to support community engagement activity, always seeking to improve and develop your own skills and the performance of the team, and operate within and comply with United Welsh policies, procedures, and values at all times Develop and maintain excellent relationships with teams across the organisation to enable partnership working To support Neighbourhood Co-ordinators. local services Personal Requirements Experience of working in social housing or a related sector Experience of managing complex cases with effective outcomes Up to date knowledge of housing legislation and housing policy Commitment to the delivery of exceptional customer service and the ability to treat all customers with equally high standards of respect and consideration Ability to plan and prioritise own workload in order to achieve objectives, whilst remaining calm under pressure Ability to work flexibly in a challenging and changing environment, dealing with unpredictable people and situations calmly and effectively Effective team-player, ability to develop and maintain effective partnerships both internally and externally Ability to challenge the 'status quo,' to seek and deliver continuous improvement and service development Competent using all Microsoft Office packages including Word and Excel Ability to produce statistical reports and information in a variety of formats. Excellent written, oral and numeracy skills Housing Policy or similar qualification Experience of working restoratively with customers Proud member of the Disability Confident employer scheme Neighbourhood Officer (Job Share) Company: United Welsh Salary: £15,680 Hours: Part-time Location: Caerphilly, CF83 2AX Job type: Permanent Posting date: 24 Aug 2026 Closing date: 23 Sept 2026 Apply for this job Summary Job Advert Please note, this vacancy closes at 12pm, midday, on 7th September 2026 We reserve the right to close this vacancy early if we receive a high volume of suitable applications. Job Profile Permanent Job Share, 14 hours £15,680 per annum (£39,200 FTE) Closes Monday 7th September 12pm Interviews 15th / 16th September Reporting to Manager job title: Senior Neighbourhood Officer Broad purpose of the post Our Neighbourhood team is growing, and we're looking for a Neighbourhood Officer to join us. As a Neighbourhood Officer, you will provide an efficient, responsive, visible and customer-focused neighbourhood and tenancy management service. This will involve delivering our Neighbourhood plans, making sure all occupation contracts and estates are professionally managed in line with relevant policies, procedures, legal and regulatory requirements to create vibrant, sustainable communities where people want to live and work. Key Accountabilities To pro-actively deal with all aspects of occupation contracts and estate management; managing services to maintain the environment to a high standard, and supporting our customers to manage their occupation contracts appropriately and to remedy any breaches of contracts if these occur To make sure that new residents are appropriately supported throughout the important early stages of their contracts and to take pro-active action where appropriate Through the delivery of neighbourhood plans, to take a leading role in the wider engagement of communities and be a key driver for positive change in our neighbourhoods; identifying and putting in place community initiatives and leading on activities aimed at improving overall neighbourhood sustainability and the quality of our residents' lives Have a visible presence and be recognisable to our customer, displaying a "can do" attitude at all times To involve our customers in all aspects of the neighbourhood service to make sure their voice is heard and their views are positively received To work with and influence external agencies at a neighbourhood level; developing partnership approaches, signposting residents to relevant services and undertaking joint service provision or initiatives where appropriate to develop and improve To be a proactive member of the team and work with colleagues across the business to support community engagement activity, always seeking to improve and develop your own skills and the performance of the team, and operate within and comply with United Welsh policies, procedures, and values at all times Develop and maintain excellent relationships with teams across the organisation to enable partnership working To support Neighbourhood Co-ordinators. local services Personal Requirements Experience of working in social housing or a related sector Experience of managing complex cases with effective outcomes Up to date knowledge of housing legislation and housing policy Commitment to the delivery of exceptional customer service and the ability to treat all customers with equally high standards of respect and consideration Ability to plan and prioritise own workload in order to achieve objectives, whilst remaining calm under pressure Ability to work flexibly in a challenging and changing environment, dealing with unpredictable people and situations calmly and effectively Effective team-player, ability to develop and maintain effective partnerships both internally and externally Ability to challenge the 'status quo,' to seek and deliver continuous improvement and service development Competent using all Microsoft Office packages including Word and Excel Ability to produce statistical reports and information in a variety of formats. Excellent written, oral and numeracy skills Essential Experience of working in social housing or a related sector Experience of managing complex cases with effective outcomes Up to date knowledge of housing legislation and housing policy Commitment to the delivery of exceptional customer service and the ability to treat all customers with equally high standards of respect and consideration Ability to plan and prioritise own workload in order to achieve objectives, whilst remaining calm under pressure Ability to work flexibly in a challenging and changing environment, dealing with unpredictable people and situations calmly and effectively Effective team-player, ability to develop and maintain effective partnerships both internally and externally Ability to challenge the 'status quo,' to seek and deliver continuous improvement and service development Competent using all Microsoft Office packages including Word and Excel Ability to produce statistical reports and information in a variety of formats. Excellent written, oral and numeracy skills Desirable Experience using IBS Housing Management system Housing Policy or similar qualification Experience of working restoratively with customers Welsh language skills When applying, please upload a cover letter in no more than 1000 words highlighting how you meet each of the essential and desirable (where applicable) criteria on the job advert . click apply for full job details
Complaints Lead - Housing I am working with a well-established public sector housing organisation that is looking to appoint an experienced Complaints Lead to oversee and continuously improve complaint handling across its housing services. This is an excellent opportunity for a highly experienced complaints professional to lead a small team, improve resident outcomes and ensure the organisation maintains high standards of compliance with the Housing Ombudsman Complaint Handling Code. The Role As Complaints Lead, you will take responsibility for the effective management of Stage 1 complaints, Stage 2 complaints and Members' Enquiries. You will act as the principal point of expertise for housing complaints, providing guidance and constructive challenge to managers and operational teams while ensuring residents receive fair, timely, empathetic and evidence-based responses. You will also use resident feedback and complaint data to identify recurring issues, improve services and reduce avoidable complaint escalations. Key Responsibilities Leading and overseeing Stage 1 complaints, Stage 2 complaints and Members' Enquiries Managing and supporting a team of three Complaints Officers Monitoring response times, quality standards and customer outcomes Reviewing complex, sensitive and high-risk complaints Supporting managers with investigations and appropriate resolutions Ensuring complaint actions, commitments and service recovery measures are completed Maintaining compliance with the Housing Ombudsman Complaint Handling Code Supporting Ombudsman investigations, determinations, orders and recommendations Leading annual complaint self-assessments and assurance activity Identifying trends, recurring issues, root causes and emerging risks Producing performance, insight and thematic reports for senior leaders Translating resident feedback into measurable service improvement actions Improving complaint handling capability across housing, repairs, customer services and contractor teams Maintaining accurate complaint records, action trackers and assurance evidence About You To be considered for this position, you will need significant experience managing complaints, investigations or customer feedback within housing, the public sector or another regulated environment. You should also be able to demonstrate: Experience handling complex Stage 1 and Stage 2 housing complaints Strong knowledge of the Housing Ombudsman Complaint Handling Code Experience managing Members' Enquiries and politically sensitive cases Excellent complaint investigation and resolution skills Experience analysing complaint data and identifying improvement opportunities The ability to produce clear reports and present findings to senior stakeholders Experience developing complaint policies, procedures and quality assurance frameworks Strong stakeholder management and influencing skills The confidence to challenge poor performance constructively Strong Microsoft Excel, PowerPoint and performance-reporting skills Previous team management or leadership experience The successful candidate will be resident-focused, resilient and confident when managing challenging situations. You will be able to balance empathy and fairness with accountability, governance and the need to deliver meaningful service improvements. Why Apply? This is an opportunity to take ownership of an important housing complaints function and make a visible impact on resident experience. You will join an organisation committed to improving complaint handling, strengthening accountability and using resident feedback to drive lasting improvements across its housing services. To apply, please send your updated CV or contact me directly for a confidential discussion.
Aug 29, 2026
Contractor
Complaints Lead - Housing I am working with a well-established public sector housing organisation that is looking to appoint an experienced Complaints Lead to oversee and continuously improve complaint handling across its housing services. This is an excellent opportunity for a highly experienced complaints professional to lead a small team, improve resident outcomes and ensure the organisation maintains high standards of compliance with the Housing Ombudsman Complaint Handling Code. The Role As Complaints Lead, you will take responsibility for the effective management of Stage 1 complaints, Stage 2 complaints and Members' Enquiries. You will act as the principal point of expertise for housing complaints, providing guidance and constructive challenge to managers and operational teams while ensuring residents receive fair, timely, empathetic and evidence-based responses. You will also use resident feedback and complaint data to identify recurring issues, improve services and reduce avoidable complaint escalations. Key Responsibilities Leading and overseeing Stage 1 complaints, Stage 2 complaints and Members' Enquiries Managing and supporting a team of three Complaints Officers Monitoring response times, quality standards and customer outcomes Reviewing complex, sensitive and high-risk complaints Supporting managers with investigations and appropriate resolutions Ensuring complaint actions, commitments and service recovery measures are completed Maintaining compliance with the Housing Ombudsman Complaint Handling Code Supporting Ombudsman investigations, determinations, orders and recommendations Leading annual complaint self-assessments and assurance activity Identifying trends, recurring issues, root causes and emerging risks Producing performance, insight and thematic reports for senior leaders Translating resident feedback into measurable service improvement actions Improving complaint handling capability across housing, repairs, customer services and contractor teams Maintaining accurate complaint records, action trackers and assurance evidence About You To be considered for this position, you will need significant experience managing complaints, investigations or customer feedback within housing, the public sector or another regulated environment. You should also be able to demonstrate: Experience handling complex Stage 1 and Stage 2 housing complaints Strong knowledge of the Housing Ombudsman Complaint Handling Code Experience managing Members' Enquiries and politically sensitive cases Excellent complaint investigation and resolution skills Experience analysing complaint data and identifying improvement opportunities The ability to produce clear reports and present findings to senior stakeholders Experience developing complaint policies, procedures and quality assurance frameworks Strong stakeholder management and influencing skills The confidence to challenge poor performance constructively Strong Microsoft Excel, PowerPoint and performance-reporting skills Previous team management or leadership experience The successful candidate will be resident-focused, resilient and confident when managing challenging situations. You will be able to balance empathy and fairness with accountability, governance and the need to deliver meaningful service improvements. Why Apply? This is an opportunity to take ownership of an important housing complaints function and make a visible impact on resident experience. You will join an organisation committed to improving complaint handling, strengthening accountability and using resident feedback to drive lasting improvements across its housing services. To apply, please send your updated CV or contact me directly for a confidential discussion.
Job Title: Housing Officer Contract Type: Permanent Salary: £28,031.56 per annum (pro rata) Working Hours: 18.75 Hours per week Working Pattern: Friday 9am-5pm; remaining 11.25 hrs to be agreed Monday-Thursday (9am-5pm). Location: Holden Court and Huddersfield Road, Barnsley Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as aHousing Officer Working collaboratively as part of a committed team that puts the customer first by delivering an outstanding housing management service across several defined properties, you will contribute to the day-to-day service by undertaking a range of tasks to ensure the safe operational management of our care and support services. About you We are looking for someone with: Experience of working within housing management An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs Previous experience in positively resolving incidents Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 25 days holidays plus bank holidays (pro rata) Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Role Profile Deliver an Allocation & Letting Service: Liaise with external stakeholders to deliver an effective referral pathway into the service/properties Ensure occupancy targets are met, through lettings and refurbishment of empty properties in line with the scheme's re-allocation procedures Allocate properties ensuring customers meet the criteria, affordability and required landlord checks Meet with customers to provide practical support with setting up a new tenancy, ensuring all documents are complete and liaising with external stakeholders if required Show new customers the accommodation and communal amenities, clearly communicating tenant responsibilities and compliance to enable them to fulfil and maximise their tenancy Visit new customers to make sure they are settling into their accommodation and are being supported to follow their tenancy agreement Deliver a Housing Management Service: Be responsible for ensuring empty properties are referred to Asset colleagues for void works, following the void procedure to ensure rooms are ready-to-let Report and monitor the delivery of reactive repairs within properties to ensure they are maintained and health and safety compliant Liaise with contractors and colleagues around planned maintenance programmes, ensuring that on-site delivery is well co-ordinated and in line with customer requirements Undertake day-to-day housing management duties, ensuring high standards of cleanliness are maintained within services and that rooms are prepared, ready for site inspections Proactively support customers experiencing issues that may put their accommodation at risk; where appropriate issuing warnings and Notices to Determine (NTDs) in consultation with Service Managers Prepare files and case notes in readiness for court Deliver a tenancy sustainment advice service to support customers to maintain their accommodation, e.g. claiming correct benefits Work directly with customers to monitor or reduce issues of anti-social behaviour within the service Meet regularly with customers to discuss ways to improve their accommodation, promoting involvement and consultation on matters impacting their housing Ensure the safety of our customers by recognizing and acting on any risk by following local safeguarding procedures and escalating appropriately Monitor and assist in maintaining health and safety requirements standards Deliver an Administration Service: Carryout administrative tasks to support efficient running of the service Produce reports and other written documentation as required to support housing management delivery Maintain and update clear, accurate and strength-based records on the appropriate digital platform Assist schemes in daily operational tasks, including answering phones and working on Reception, as required Other Information You will be required to work flexible hours to meet customer and business needs, which may not include normal office hours You will be required to travel to different properties within the defined area as and when required Use the Lone Worker system as and when necessary Ensure customers are safe at all times - carrying out all of your duties within Riverside's Policy and Procedure Policy and Procedure framework e.g. health & safety, safeguarding, dignity at work, GDPR opportunities, cash handling, etc Deliver your role in line with Riverside company values - "Our Riverside Way" Participate in team meetings, attend regular supervisions and reflecting practice sessions Undertake regular training and take responsibility for continuous development to enable you to deliver your role safely From time to time you may be required to undertake additional duties and responsibilities in consultation with your Line Manager Person specification Essential An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs Experience of working within house management Be a team player with a caring, empathetic, flexible and have a resilient, can-do attitude. Previous experience in positively resolving incidents Demonstrate initiative and confidence to make and act on decisions Competent administrative and IT skills (to be able to produce reports and other communications) Desirable Knowledge of current benefit systems Knowledge of Housing regulations Experience of working in challenging environments with the ability to plan, prioritise, organise tasks to achieve results Experience of working within a care & support environment
Aug 29, 2026
Full time
Job Title: Housing Officer Contract Type: Permanent Salary: £28,031.56 per annum (pro rata) Working Hours: 18.75 Hours per week Working Pattern: Friday 9am-5pm; remaining 11.25 hrs to be agreed Monday-Thursday (9am-5pm). Location: Holden Court and Huddersfield Road, Barnsley Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as aHousing Officer Working collaboratively as part of a committed team that puts the customer first by delivering an outstanding housing management service across several defined properties, you will contribute to the day-to-day service by undertaking a range of tasks to ensure the safe operational management of our care and support services. About you We are looking for someone with: Experience of working within housing management An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs Previous experience in positively resolving incidents Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 25 days holidays plus bank holidays (pro rata) Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Role Profile Deliver an Allocation & Letting Service: Liaise with external stakeholders to deliver an effective referral pathway into the service/properties Ensure occupancy targets are met, through lettings and refurbishment of empty properties in line with the scheme's re-allocation procedures Allocate properties ensuring customers meet the criteria, affordability and required landlord checks Meet with customers to provide practical support with setting up a new tenancy, ensuring all documents are complete and liaising with external stakeholders if required Show new customers the accommodation and communal amenities, clearly communicating tenant responsibilities and compliance to enable them to fulfil and maximise their tenancy Visit new customers to make sure they are settling into their accommodation and are being supported to follow their tenancy agreement Deliver a Housing Management Service: Be responsible for ensuring empty properties are referred to Asset colleagues for void works, following the void procedure to ensure rooms are ready-to-let Report and monitor the delivery of reactive repairs within properties to ensure they are maintained and health and safety compliant Liaise with contractors and colleagues around planned maintenance programmes, ensuring that on-site delivery is well co-ordinated and in line with customer requirements Undertake day-to-day housing management duties, ensuring high standards of cleanliness are maintained within services and that rooms are prepared, ready for site inspections Proactively support customers experiencing issues that may put their accommodation at risk; where appropriate issuing warnings and Notices to Determine (NTDs) in consultation with Service Managers Prepare files and case notes in readiness for court Deliver a tenancy sustainment advice service to support customers to maintain their accommodation, e.g. claiming correct benefits Work directly with customers to monitor or reduce issues of anti-social behaviour within the service Meet regularly with customers to discuss ways to improve their accommodation, promoting involvement and consultation on matters impacting their housing Ensure the safety of our customers by recognizing and acting on any risk by following local safeguarding procedures and escalating appropriately Monitor and assist in maintaining health and safety requirements standards Deliver an Administration Service: Carryout administrative tasks to support efficient running of the service Produce reports and other written documentation as required to support housing management delivery Maintain and update clear, accurate and strength-based records on the appropriate digital platform Assist schemes in daily operational tasks, including answering phones and working on Reception, as required Other Information You will be required to work flexible hours to meet customer and business needs, which may not include normal office hours You will be required to travel to different properties within the defined area as and when required Use the Lone Worker system as and when necessary Ensure customers are safe at all times - carrying out all of your duties within Riverside's Policy and Procedure Policy and Procedure framework e.g. health & safety, safeguarding, dignity at work, GDPR opportunities, cash handling, etc Deliver your role in line with Riverside company values - "Our Riverside Way" Participate in team meetings, attend regular supervisions and reflecting practice sessions Undertake regular training and take responsibility for continuous development to enable you to deliver your role safely From time to time you may be required to undertake additional duties and responsibilities in consultation with your Line Manager Person specification Essential An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs Experience of working within house management Be a team player with a caring, empathetic, flexible and have a resilient, can-do attitude. Previous experience in positively resolving incidents Demonstrate initiative and confidence to make and act on decisions Competent administrative and IT skills (to be able to produce reports and other communications) Desirable Knowledge of current benefit systems Knowledge of Housing regulations Experience of working in challenging environments with the ability to plan, prioritise, organise tasks to achieve results Experience of working within a care & support environment
PROPERTY MANAGER Hillcrest Estate Management • Competitive • Hybrid - Bristol ROLE OVERVIEW You will manage a varied residential portfolio in and around Bristol, combining on site presence with the flexibility of hybrid working. Your focus will be to ensure each development is safe, compliant and well-maintained, with clear communication and a consistently high standard of service for residents and clients. Supported by a collaborative team, you will plan and prioritise site visits, oversee maintenance and compliance, manage service charge budgets and build trusted relationships with residents, freeholders and contractors. You will bring a calm, organised approach and a genuine passion for great customer service. ROLE EXPECTATIONS You will balance time between site visits across the Bristol area, remote working and time in our Bristol office. Most days you will be coordinating maintenance and compliance actions, managing budgets and contractors, and keeping residents informed with timely, personable updates. WHAT SUCCESS LOOKS LIKE Residents feel listened to and informed, with issues acknowledged quickly and resolved to a high standard. Developments remain safe, compliant and well-presented, with clear audit trails and forward plans in place. Service charge budgets are accurate, transparent and well-managed, with variances explained and minimised. Maintenance is proactive, with robust 12-24 month plans and timely execution of works. Meetings, inspections and key milestones are delivered on time, with clear, concise reporting. Strong supplier relationships deliver quality, value and accountability across the portfolio. HOW YOU'LL SPEND MOST OF YOUR TIME Visiting sites to complete inspections, plan works and meet residents and contractors. Managing service charge budgets, tracking expenditure and preparing reports. Coordinating maintenance, compliance and H&S actions, and ensuring records are up to date. Preparing for and attending resident and client meetings, then following through on agreed actions. Procuring and overseeing contractors, reviewing performance and approving invoices. Handling day-to-day enquiries with empathy, clarity and timely communication. WHO THIS ROLE IS FOR You enjoy variety, take ownership and stay organised across multiple sites and priorities. You are people-focused, calm under pressure and able to handle challenging conversations constructively. You are commercially aware with a practical eye for detail and presentation standards. You are comfortable working independently while being an active, supportive team member. You are Bristol-based or within a practical commute and happy to travel across the region. EXPERIENCE THAT HELPS Experience managing residential blocks or estates, or a related property management role. Familiarity with service charge budgeting, invoicing and financial reporting. Knowledge of building safety, compliance and contractor management. Running resident or client meetings and following through on actions. Using property management systems and producing clear, professional correspondence. WHAT WE OFFER Competitive salary, aligned to experience 24 days holiday plus bank holidays Pension scheme Perkbox membership with discounts across retail, travel and entertainment Fully funded training and professional development, including paid study leave Employee referral scheme Annual salary review Free eye tests and Cycle to Work scheme Long service award Support for Army Reserve training ABOUT HILLCREST ESTATE MANAGEMENT Hillcrest Estate Management supports residential developments across the South West from our Bristol base. Working across a range of estates, our team manages everything from service charge budgets and compliance through to maintenance and resident engagement, ensuring developments are well run and consistently maintained. For those joining the business, we offer the opportunity to manage a varied portfolio within a supportive team, where there is structure in place but also the flexibility to manage your role effectively. As part of a wider national group, Hillcrest combines the feel of a local business with the stability and opportunity of a growing organisation. HOW WE HIRE Initial conversation with our talent team Interview focused on your approach to portfolio management, customer service, budgeting, compliance and stakeholder communication We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. A full, clean UK driving licence is essential.
Aug 29, 2026
Full time
PROPERTY MANAGER Hillcrest Estate Management • Competitive • Hybrid - Bristol ROLE OVERVIEW You will manage a varied residential portfolio in and around Bristol, combining on site presence with the flexibility of hybrid working. Your focus will be to ensure each development is safe, compliant and well-maintained, with clear communication and a consistently high standard of service for residents and clients. Supported by a collaborative team, you will plan and prioritise site visits, oversee maintenance and compliance, manage service charge budgets and build trusted relationships with residents, freeholders and contractors. You will bring a calm, organised approach and a genuine passion for great customer service. ROLE EXPECTATIONS You will balance time between site visits across the Bristol area, remote working and time in our Bristol office. Most days you will be coordinating maintenance and compliance actions, managing budgets and contractors, and keeping residents informed with timely, personable updates. WHAT SUCCESS LOOKS LIKE Residents feel listened to and informed, with issues acknowledged quickly and resolved to a high standard. Developments remain safe, compliant and well-presented, with clear audit trails and forward plans in place. Service charge budgets are accurate, transparent and well-managed, with variances explained and minimised. Maintenance is proactive, with robust 12-24 month plans and timely execution of works. Meetings, inspections and key milestones are delivered on time, with clear, concise reporting. Strong supplier relationships deliver quality, value and accountability across the portfolio. HOW YOU'LL SPEND MOST OF YOUR TIME Visiting sites to complete inspections, plan works and meet residents and contractors. Managing service charge budgets, tracking expenditure and preparing reports. Coordinating maintenance, compliance and H&S actions, and ensuring records are up to date. Preparing for and attending resident and client meetings, then following through on agreed actions. Procuring and overseeing contractors, reviewing performance and approving invoices. Handling day-to-day enquiries with empathy, clarity and timely communication. WHO THIS ROLE IS FOR You enjoy variety, take ownership and stay organised across multiple sites and priorities. You are people-focused, calm under pressure and able to handle challenging conversations constructively. You are commercially aware with a practical eye for detail and presentation standards. You are comfortable working independently while being an active, supportive team member. You are Bristol-based or within a practical commute and happy to travel across the region. EXPERIENCE THAT HELPS Experience managing residential blocks or estates, or a related property management role. Familiarity with service charge budgeting, invoicing and financial reporting. Knowledge of building safety, compliance and contractor management. Running resident or client meetings and following through on actions. Using property management systems and producing clear, professional correspondence. WHAT WE OFFER Competitive salary, aligned to experience 24 days holiday plus bank holidays Pension scheme Perkbox membership with discounts across retail, travel and entertainment Fully funded training and professional development, including paid study leave Employee referral scheme Annual salary review Free eye tests and Cycle to Work scheme Long service award Support for Army Reserve training ABOUT HILLCREST ESTATE MANAGEMENT Hillcrest Estate Management supports residential developments across the South West from our Bristol base. Working across a range of estates, our team manages everything from service charge budgets and compliance through to maintenance and resident engagement, ensuring developments are well run and consistently maintained. For those joining the business, we offer the opportunity to manage a varied portfolio within a supportive team, where there is structure in place but also the flexibility to manage your role effectively. As part of a wider national group, Hillcrest combines the feel of a local business with the stability and opportunity of a growing organisation. HOW WE HIRE Initial conversation with our talent team Interview focused on your approach to portfolio management, customer service, budgeting, compliance and stakeholder communication We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. A full, clean UK driving licence is essential.
We tackle the most complex problems in quantitative finance, by bringing scientific clarity to financial complexity. From our London HQ, we unite world-class researchers and engineers in an environment that values deep exploration and methodical execution - because the best ideas take time to evolve. Together we're building a world-class platform to amplify our teams' most powerful ideas. Security is foundational to this mission and must be delivered in a way that supports how our engineering teams build and operate complex systems at scale. Take the next step in your career. The role Identity and Access Management underpins G-Research's technology estate, providing secure, seamless access for engineers, researchers and corporate users. As the firm grows, we are evolving towards a unified identity and permissions model that strengthens security while simplifying access management. We are looking for an IAM Engineering Manager to lead this transformation. You will own the strategy, engineering direction and operational excellence of our IAM platforms, leading a team responsible for authentication, authorisation, identity lifecycle, access governance and developer identity services. Working closely with engineering, infrastructure, security, risk and audit teams, you will simplify architecture, modernise identity services and ensure identity controls are secure, scalable and consistently applied across the organisation. This is a hands-on technical leadership role. You will develop a high-performing team while remaining close to architecture and design, helping build a best-in-class identity platform for G-Research. Key responsibilities of the role include: Owning and delivering the firm's IAM strategy and roadmap Driving a unified identity and permissions model, balancing security, usability and operational management Defining standards for authentication, authorisation, privileged access and identity lifecycle management Leading the design, operation and modernisation of scalable IAM platforms Driving automation across identity lifecycle management and access governance Ensuring IAM services are secure, reliable, auditable and operationally resilient Leading mentoring and developing a high-performing IAM engineering team Partnering with engineering, security, risk and audit teams to influence technical direction Defining and tracking platform health and control maturity metrics Building a best-in-class identity control plane with consistent, fine-grained access controls across the technology estate Who are we looking for? The ideal candidate will have the following skills and experience: Proven experience leading engineering teams and delivering platforms at scale A strong background in IAM, security or platform engineering Deep knowledge of authentication, authorisation, federation, MFA, RBAC or ABAC, PAM and directory services Experience designing and operating enterprise identity platforms Strong architectural judgement and experience driving transformation Familiarity with SAML, OIDC, OAuth2, SCIM and identity governance The ability to balance security, usability and operational resilience A strong communicator who can influence technical and non-technical stakeholders Ownership, pragmatism and a bias for simplicity, scalability and continuous improvement Why join us? Highly competitive compensation plus annual discretionary bonus Lunch provided via Just Eat for Business and dedicated barista bar 35 days' annual leave 9% company pension contributions Informal dress code and excellent work-life balance Comprehensive healthcare and life assurance Cycle-to-work scheme Monthly company events G-Research is committed to cultivating and preserving an inclusive work environment. We are an ideas-driven business and we place great value on diversity of experience and opinions. We want to ensure that applicants receive a recruitment experience that enables them to perform at their best. If you have a disability or special need that requires accommodation please let us know in the relevant section. At G-Research, we are passionate about the intersection of finance, technology, and the future. We offer a dynamic, flexible and highly stimulating culture where world-beating ideas are cultivated and rewarded. We are proud to employ some of the best people in their field and to nurture their talent in our collaborative working environment.
Aug 29, 2026
Full time
We tackle the most complex problems in quantitative finance, by bringing scientific clarity to financial complexity. From our London HQ, we unite world-class researchers and engineers in an environment that values deep exploration and methodical execution - because the best ideas take time to evolve. Together we're building a world-class platform to amplify our teams' most powerful ideas. Security is foundational to this mission and must be delivered in a way that supports how our engineering teams build and operate complex systems at scale. Take the next step in your career. The role Identity and Access Management underpins G-Research's technology estate, providing secure, seamless access for engineers, researchers and corporate users. As the firm grows, we are evolving towards a unified identity and permissions model that strengthens security while simplifying access management. We are looking for an IAM Engineering Manager to lead this transformation. You will own the strategy, engineering direction and operational excellence of our IAM platforms, leading a team responsible for authentication, authorisation, identity lifecycle, access governance and developer identity services. Working closely with engineering, infrastructure, security, risk and audit teams, you will simplify architecture, modernise identity services and ensure identity controls are secure, scalable and consistently applied across the organisation. This is a hands-on technical leadership role. You will develop a high-performing team while remaining close to architecture and design, helping build a best-in-class identity platform for G-Research. Key responsibilities of the role include: Owning and delivering the firm's IAM strategy and roadmap Driving a unified identity and permissions model, balancing security, usability and operational management Defining standards for authentication, authorisation, privileged access and identity lifecycle management Leading the design, operation and modernisation of scalable IAM platforms Driving automation across identity lifecycle management and access governance Ensuring IAM services are secure, reliable, auditable and operationally resilient Leading mentoring and developing a high-performing IAM engineering team Partnering with engineering, security, risk and audit teams to influence technical direction Defining and tracking platform health and control maturity metrics Building a best-in-class identity control plane with consistent, fine-grained access controls across the technology estate Who are we looking for? The ideal candidate will have the following skills and experience: Proven experience leading engineering teams and delivering platforms at scale A strong background in IAM, security or platform engineering Deep knowledge of authentication, authorisation, federation, MFA, RBAC or ABAC, PAM and directory services Experience designing and operating enterprise identity platforms Strong architectural judgement and experience driving transformation Familiarity with SAML, OIDC, OAuth2, SCIM and identity governance The ability to balance security, usability and operational resilience A strong communicator who can influence technical and non-technical stakeholders Ownership, pragmatism and a bias for simplicity, scalability and continuous improvement Why join us? Highly competitive compensation plus annual discretionary bonus Lunch provided via Just Eat for Business and dedicated barista bar 35 days' annual leave 9% company pension contributions Informal dress code and excellent work-life balance Comprehensive healthcare and life assurance Cycle-to-work scheme Monthly company events G-Research is committed to cultivating and preserving an inclusive work environment. We are an ideas-driven business and we place great value on diversity of experience and opinions. We want to ensure that applicants receive a recruitment experience that enables them to perform at their best. If you have a disability or special need that requires accommodation please let us know in the relevant section. At G-Research, we are passionate about the intersection of finance, technology, and the future. We offer a dynamic, flexible and highly stimulating culture where world-beating ideas are cultivated and rewarded. We are proud to employ some of the best people in their field and to nurture their talent in our collaborative working environment.
Operational Industrial Cleaning Supervisor Salary: £35,000 £40,000 + Quarterly Bonus (OTE £38,000 £44,000) per annum + Company Van (Personal Use) Location: Bristol - Covering Birmingham & south of England (Supporting Northern ireland) Employment Type: Full-Time About the Role We are an agency recruiting on behalf of a leading specialist cleaning company seeking an experienced and highly organised Operations Supervisor to oversee cleaning teams and service delivery across retail sites nationwide. This is a non-working, supervisory position. You will not be expected to carry out cleaning duties as part of your day-to-day role. Instead, you will travel across sites to oversee teams, monitor performance, ensure contractual KPIs and SLAs are consistently achieved, and make sure the quality of work meets or exceeds client expectations. You will be responsible for the day-to-day management and coordination of staff across multiple sites, acting as the key link between operational teams, management and clients. The role will also involve reviewing site reports, monitoring completion of works, identifying issues and ensuring any actions are followed through promptly. The successful candidate will be comfortable managing people remotely and across multiple locations, travelling extensively throughout the UK and working flexibly around operational requirements, including nights and early mornings when required. Key Responsibilities Oversee the day-to-day performance of cleaning teams operating across multiple UK sites Travel nationwide to carry out regular site visits, inspections and team meetings Ensure all contractual KPIs, SLAs and service standards are consistently achieved Monitor the quality of completed work and ensure it meets client expectations and company standards Conduct regular site inspections and quality audits Manage and support staff across sites, providing direction, feedback and day-to-day supervision Monitor attendance, punctuality, conduct and overall staff performance Identify performance issues and implement appropriate corrective actions Review reports, photographs, completion records and other documentation submitted by site teams Ensure all scheduled works are completed correctly and within agreed timescales Follow up on incomplete, poor-quality or outstanding works and ensure they are rectified Act as a point of contact for operational staff and escalate issues to senior management where appropriate Maintain strong working relationships with clients and ensure their expectations are consistently met Respond to client concerns and ensure issues are resolved promptly and professionally Monitor the use, condition and availability of equipment and materials across sites Ensure teams comply with company procedures, health & safety requirements and site-specific rules Ensure all relevant paperwork, site reports and compliance documentation are completed accurately Identify opportunities to improve operational efficiency, service quality and team performance Support the recruitment, induction and ongoing development of operational staff where required Provide regular performance updates and operational reports to senior management Ensure a consistently professional company image is maintained across all client sites What We're Looking For Previous experience in a supervisory, management or operations role, ideally within cleaning, facilities management, industrial services, retail, logistics or a similar multi-site environment Strong people-management and leadership skills Experience managing teams across multiple locations or sites A strong understanding of KPIs, SLAs, quality standards and service delivery Excellent organisational and time-management skills Ability to identify problems quickly and take ownership of resolving them Confident communicating with both operational staff and clients Strong attention to detail, particularly when reviewing reports and quality standards Ability to work independently and manage your own schedule Comfortable using smartphones, tablets, email and reporting systems to monitor site activity Flexible approach to working hours, including occasional nights, early mornings and weekends where operationally required Willingness to travel extensively throughout the UK and stay away from home when required Full UK driving licence essential Previous experience within the cleaning or facilities management sector is highly desirable What s on Offer £35,000 £40,000 basic salary, depending on experience Quarterly performance bonus OTE £38,000 £44,000 Company van with personal use Fuel and business travel expenses covered Accommodation and travel expenses covered when working away Non-working supervisory position no routine cleaning duties Opportunity to take ownership of a nationwide operation Long-term career opportunity with a growing specialist cleaning business Full support and training provided where required Opportunity to progress within the management structure The Ideal Candidate This role would suit an experienced Industrial Cleaning Supervisor, Area Supervisor, Operations Supervisor, Facilities Supervisor, Area Manager or Contract Supervisor. You will need to be confident managing people, holding teams accountable for performance and quality, and dealing professionally with clients. Most importantly, you will be someone who takes ownership, follows up on issues and ensures that standards are maintained across every site.
Aug 29, 2026
Full time
Operational Industrial Cleaning Supervisor Salary: £35,000 £40,000 + Quarterly Bonus (OTE £38,000 £44,000) per annum + Company Van (Personal Use) Location: Bristol - Covering Birmingham & south of England (Supporting Northern ireland) Employment Type: Full-Time About the Role We are an agency recruiting on behalf of a leading specialist cleaning company seeking an experienced and highly organised Operations Supervisor to oversee cleaning teams and service delivery across retail sites nationwide. This is a non-working, supervisory position. You will not be expected to carry out cleaning duties as part of your day-to-day role. Instead, you will travel across sites to oversee teams, monitor performance, ensure contractual KPIs and SLAs are consistently achieved, and make sure the quality of work meets or exceeds client expectations. You will be responsible for the day-to-day management and coordination of staff across multiple sites, acting as the key link between operational teams, management and clients. The role will also involve reviewing site reports, monitoring completion of works, identifying issues and ensuring any actions are followed through promptly. The successful candidate will be comfortable managing people remotely and across multiple locations, travelling extensively throughout the UK and working flexibly around operational requirements, including nights and early mornings when required. Key Responsibilities Oversee the day-to-day performance of cleaning teams operating across multiple UK sites Travel nationwide to carry out regular site visits, inspections and team meetings Ensure all contractual KPIs, SLAs and service standards are consistently achieved Monitor the quality of completed work and ensure it meets client expectations and company standards Conduct regular site inspections and quality audits Manage and support staff across sites, providing direction, feedback and day-to-day supervision Monitor attendance, punctuality, conduct and overall staff performance Identify performance issues and implement appropriate corrective actions Review reports, photographs, completion records and other documentation submitted by site teams Ensure all scheduled works are completed correctly and within agreed timescales Follow up on incomplete, poor-quality or outstanding works and ensure they are rectified Act as a point of contact for operational staff and escalate issues to senior management where appropriate Maintain strong working relationships with clients and ensure their expectations are consistently met Respond to client concerns and ensure issues are resolved promptly and professionally Monitor the use, condition and availability of equipment and materials across sites Ensure teams comply with company procedures, health & safety requirements and site-specific rules Ensure all relevant paperwork, site reports and compliance documentation are completed accurately Identify opportunities to improve operational efficiency, service quality and team performance Support the recruitment, induction and ongoing development of operational staff where required Provide regular performance updates and operational reports to senior management Ensure a consistently professional company image is maintained across all client sites What We're Looking For Previous experience in a supervisory, management or operations role, ideally within cleaning, facilities management, industrial services, retail, logistics or a similar multi-site environment Strong people-management and leadership skills Experience managing teams across multiple locations or sites A strong understanding of KPIs, SLAs, quality standards and service delivery Excellent organisational and time-management skills Ability to identify problems quickly and take ownership of resolving them Confident communicating with both operational staff and clients Strong attention to detail, particularly when reviewing reports and quality standards Ability to work independently and manage your own schedule Comfortable using smartphones, tablets, email and reporting systems to monitor site activity Flexible approach to working hours, including occasional nights, early mornings and weekends where operationally required Willingness to travel extensively throughout the UK and stay away from home when required Full UK driving licence essential Previous experience within the cleaning or facilities management sector is highly desirable What s on Offer £35,000 £40,000 basic salary, depending on experience Quarterly performance bonus OTE £38,000 £44,000 Company van with personal use Fuel and business travel expenses covered Accommodation and travel expenses covered when working away Non-working supervisory position no routine cleaning duties Opportunity to take ownership of a nationwide operation Long-term career opportunity with a growing specialist cleaning business Full support and training provided where required Opportunity to progress within the management structure The Ideal Candidate This role would suit an experienced Industrial Cleaning Supervisor, Area Supervisor, Operations Supervisor, Facilities Supervisor, Area Manager or Contract Supervisor. You will need to be confident managing people, holding teams accountable for performance and quality, and dealing professionally with clients. Most importantly, you will be someone who takes ownership, follows up on issues and ensures that standards are maintained across every site.
About Us: At itsu, we're passionate about making healthy eating exciting, accessible, and affordable. As an Asian-inspired food brand, we've grown to over 70 stores across the UK, while building a thriving grocery business that reaches customers across Europe and beyond. Known for our fresh, high-quality food prepared daily in every shop, we're on an ambitious growth journey. With plans to expand our store estate, accelerate our grocery presence, and continue investing in innovation, technology, and our people, we're shaping the future of healthy fast food. itsu grocery , where this role sits, extends the much-loved itsu brand beyond our shops and into supermarkets, health food retailers, online channels, wholesale partners, and international markets. Our growing product range includes customer favourites such as crispy seaweed thins, frozen gyoza and bao, brilliant'broth, rice'noodles, and miso'easy, bringing the taste and quality of itsu into homes around the world. Joining itsu means becoming part of a fast-paced, innovative business with big ambitions, a strong culture, and a shared mission to help people eat beautifully every day. About the role: As a Packaging Manager you are to ensure our packaging is functional, sustainable and, above all, beautiful. You will work very closely with our Product Development team, leading on supplier selection and ensuring the developers' vision for packaging is briefed to suppliers accurately. You will also be responsible for our packaging fees reporting and working to deliver the packaging strategy to improve our sustainability to ultimately reduce the fees. Manage external relationships with our retailers to ensure our packaging strategy and guidelines meet their current and future requirements Proactive review of current portfolio to identify improvements to packaging design and sustainability Support cross-functional cost-engineering reviews and works closely with procurement to ensure our packaging is commercially efficient Key Role Responsibilities: Supports the Product development team on packaging section of NPD and EPD projects Ensure our packaging meets the functional, commercial and technical standards required Lead and develop our packaging sustainability strategy Deliver our PRN, EPR, Plastic Tax submissions for UK and International markets Maintain our packaging master data with high level of accuracy Consider future legislation changes that could impact our reporting and fee requirements in UK and internationally Build strong relationships with current and prospective packaging suppliers The ideal candidate will have: Minimum 3-5 year's experience in a packaging management / development role within FMCG Strong understanding of packaging legislation and associated packaging fees Line management experience preferred Strong stakeholder management skills, with the ability to influence and collaborate cross-functionally Great organisational skills with the ability to work under pressure, meet deadlines, and manage multiple tasks Proven record of great supplier relationship management Accuracy to detail and strong numeracy An open-minded approach to the role and a flexible, can-do, friendly attitude. Our business is constantly changing. What We Offer: Competitive Salary Competitive Bonus Scheme 25 days holiday + Bank holidays (two bank holidays are interchangeable for other religious holidays) Health Insurance Company Pension Scheme Hybrid Working module: This can vary by department, with some operating on a 3-day onsite/2-day WFH model and others on a 4-day onsite/1-day WFH. Opportunity to work from abroad 2 weeks of the year. 50% employeediscount in itsu shops Free itsu lunch EVERY DAY ! Discounts at major retailers Salary sacrifice cycle and electric vehicle schemes Development & Growth opportunities At itsu grocery , everyone's taste matters- and so does who's behind it. We celebrate diversity and are an equal opportunities employer. Applications from all backgrounds are encouraged. If you need support or adjustments to apply, we'll happily accommodate.
Aug 29, 2026
Full time
About Us: At itsu, we're passionate about making healthy eating exciting, accessible, and affordable. As an Asian-inspired food brand, we've grown to over 70 stores across the UK, while building a thriving grocery business that reaches customers across Europe and beyond. Known for our fresh, high-quality food prepared daily in every shop, we're on an ambitious growth journey. With plans to expand our store estate, accelerate our grocery presence, and continue investing in innovation, technology, and our people, we're shaping the future of healthy fast food. itsu grocery , where this role sits, extends the much-loved itsu brand beyond our shops and into supermarkets, health food retailers, online channels, wholesale partners, and international markets. Our growing product range includes customer favourites such as crispy seaweed thins, frozen gyoza and bao, brilliant'broth, rice'noodles, and miso'easy, bringing the taste and quality of itsu into homes around the world. Joining itsu means becoming part of a fast-paced, innovative business with big ambitions, a strong culture, and a shared mission to help people eat beautifully every day. About the role: As a Packaging Manager you are to ensure our packaging is functional, sustainable and, above all, beautiful. You will work very closely with our Product Development team, leading on supplier selection and ensuring the developers' vision for packaging is briefed to suppliers accurately. You will also be responsible for our packaging fees reporting and working to deliver the packaging strategy to improve our sustainability to ultimately reduce the fees. Manage external relationships with our retailers to ensure our packaging strategy and guidelines meet their current and future requirements Proactive review of current portfolio to identify improvements to packaging design and sustainability Support cross-functional cost-engineering reviews and works closely with procurement to ensure our packaging is commercially efficient Key Role Responsibilities: Supports the Product development team on packaging section of NPD and EPD projects Ensure our packaging meets the functional, commercial and technical standards required Lead and develop our packaging sustainability strategy Deliver our PRN, EPR, Plastic Tax submissions for UK and International markets Maintain our packaging master data with high level of accuracy Consider future legislation changes that could impact our reporting and fee requirements in UK and internationally Build strong relationships with current and prospective packaging suppliers The ideal candidate will have: Minimum 3-5 year's experience in a packaging management / development role within FMCG Strong understanding of packaging legislation and associated packaging fees Line management experience preferred Strong stakeholder management skills, with the ability to influence and collaborate cross-functionally Great organisational skills with the ability to work under pressure, meet deadlines, and manage multiple tasks Proven record of great supplier relationship management Accuracy to detail and strong numeracy An open-minded approach to the role and a flexible, can-do, friendly attitude. Our business is constantly changing. What We Offer: Competitive Salary Competitive Bonus Scheme 25 days holiday + Bank holidays (two bank holidays are interchangeable for other religious holidays) Health Insurance Company Pension Scheme Hybrid Working module: This can vary by department, with some operating on a 3-day onsite/2-day WFH model and others on a 4-day onsite/1-day WFH. Opportunity to work from abroad 2 weeks of the year. 50% employeediscount in itsu shops Free itsu lunch EVERY DAY ! Discounts at major retailers Salary sacrifice cycle and electric vehicle schemes Development & Growth opportunities At itsu grocery , everyone's taste matters- and so does who's behind it. We celebrate diversity and are an equal opportunities employer. Applications from all backgrounds are encouraged. If you need support or adjustments to apply, we'll happily accommodate.
FirstPort, a leading UK residential property management company, is seeking a Property Services Specialist to join our Later Living division. You will deliver exceptional customer service, handle inbound contacts, and coordinate with Property Managers and contractors to resolve issues quickly. With structured training, a collaborative culture and opportunities for professional growth, you will contribute to maintaining high standards of service while ensuring compliance with GDPR and safety
Aug 29, 2026
Full time
FirstPort, a leading UK residential property management company, is seeking a Property Services Specialist to join our Later Living division. You will deliver exceptional customer service, handle inbound contacts, and coordinate with Property Managers and contractors to resolve issues quickly. With structured training, a collaborative culture and opportunities for professional growth, you will contribute to maintaining high standards of service while ensuring compliance with GDPR and safety
Your new company Our client is an international leading property company operating across three industry-leading businesses: Commercial Real Estate, Engineering, and Investment Management. Due to an increase in work, they are looking to appoint a Project Monitoring Surveyor to the Manchester team. The project monitoring surveyor may come from a Quantity Surveying, Building Surveying, Construction Management, or Project Management background.The Monitoring Team provides independent advice to banks, lenders, and funders on property development and construction projects. They monitor developments from inception through to completion, assessing project costs, risks, programmes, and progress to ensure schemes remain on track and within budget.The team reviews financial information, construction progress, and project documentation, preparing detailed reports that help clients make informed lending and investment decisions. Working across a wide range of residential, commercial, industrial, and mixed-use developments, the team plays a key role in supporting successful project delivery. Your new role As a Monitoring Surveyor, you will work alongside experienced colleagues to deliver independent monitoring services on behalf of banks, alternative lenders, funders, and investors. You will be responsible for assessing and reporting on development projects, helping clients manage risk throughout the construction life cycle.This is an excellent opportunity for a recently qualified MRICS surveyor looking to develop their career within a market-leading consultancy. Key Responsibilities Undertake project monitoring instructions across a range of development sectors, including residential, industrial, mixed-use, office, and student accommodation. Review development appraisals, project budgets, programmes, procurement routes, and contractual arrangements. Assess development and construction risks on behalf of funding institutions. Prepare initial monitoring reports and ongoing progress reports. Attend site inspections and monitor progress against programme, cost, and quality benchmarks. Review drawdown requests and provide recommendations to lenders. Monitor project cash flow, contingencies, and cost variations. Liaise with developers, lenders, contractors, project managers, and professional teams. Support senior surveyors in delivering complex monitoring instructions. Assist in business development activities and maintaining client relationships. What you'll need to succeed MRICS qualified Degree qualified in either Quantity Surveying, Building Surveying, Construction Management, or Project Management Strong understanding of construction processes, procurement methods, and project delivery. Excellent report-writing and analytical skills. Strong commercial awareness and attention to detail. Full UK driving licence and willingness to travel across the region. Strong communication and stakeholder management skills. Desirable Requirements Experience working within project monitoring, quantity surveying, cost consultancy, or project management. Exposure to development finance and lender services. Knowledge of JCT building contracts and development funding structures. Experience of residential and commercial development projects. What you'll get in return Hybrid working, car allowance, bonus scheme, a clear career path and development, in addition to many more company benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Aug 29, 2026
Full time
Your new company Our client is an international leading property company operating across three industry-leading businesses: Commercial Real Estate, Engineering, and Investment Management. Due to an increase in work, they are looking to appoint a Project Monitoring Surveyor to the Manchester team. The project monitoring surveyor may come from a Quantity Surveying, Building Surveying, Construction Management, or Project Management background.The Monitoring Team provides independent advice to banks, lenders, and funders on property development and construction projects. They monitor developments from inception through to completion, assessing project costs, risks, programmes, and progress to ensure schemes remain on track and within budget.The team reviews financial information, construction progress, and project documentation, preparing detailed reports that help clients make informed lending and investment decisions. Working across a wide range of residential, commercial, industrial, and mixed-use developments, the team plays a key role in supporting successful project delivery. Your new role As a Monitoring Surveyor, you will work alongside experienced colleagues to deliver independent monitoring services on behalf of banks, alternative lenders, funders, and investors. You will be responsible for assessing and reporting on development projects, helping clients manage risk throughout the construction life cycle.This is an excellent opportunity for a recently qualified MRICS surveyor looking to develop their career within a market-leading consultancy. Key Responsibilities Undertake project monitoring instructions across a range of development sectors, including residential, industrial, mixed-use, office, and student accommodation. Review development appraisals, project budgets, programmes, procurement routes, and contractual arrangements. Assess development and construction risks on behalf of funding institutions. Prepare initial monitoring reports and ongoing progress reports. Attend site inspections and monitor progress against programme, cost, and quality benchmarks. Review drawdown requests and provide recommendations to lenders. Monitor project cash flow, contingencies, and cost variations. Liaise with developers, lenders, contractors, project managers, and professional teams. Support senior surveyors in delivering complex monitoring instructions. Assist in business development activities and maintaining client relationships. What you'll need to succeed MRICS qualified Degree qualified in either Quantity Surveying, Building Surveying, Construction Management, or Project Management Strong understanding of construction processes, procurement methods, and project delivery. Excellent report-writing and analytical skills. Strong commercial awareness and attention to detail. Full UK driving licence and willingness to travel across the region. Strong communication and stakeholder management skills. Desirable Requirements Experience working within project monitoring, quantity surveying, cost consultancy, or project management. Exposure to development finance and lender services. Knowledge of JCT building contracts and development funding structures. Experience of residential and commercial development projects. What you'll get in return Hybrid working, car allowance, bonus scheme, a clear career path and development, in addition to many more company benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Operational Industrial Cleaning Supervisor Salary: £35,000 £40,000 + Quarterly Bonus (OTE £38,000 £44,000) per annum + Company Van (Personal Use) Location: Liverpool - Covering sites across north England & scotland (Share duties across Northern Ireland) Employment Type: Full-Time About the Role We are an agency recruiting on behalf of a leading specialist cleaning company seeking an experienced and highly organised Operations Supervisor to oversee cleaning teams and service delivery across retail sites nationwide. This is a non-working, supervisory position. You will not be expected to carry out cleaning duties as part of your day-to-day role. Instead, you will travel across sites to oversee teams, monitor performance, ensure contractual KPIs and SLAs are consistently achieved, and make sure the quality of work meets or exceeds client expectations. You will be responsible for the day-to-day management and coordination of staff across multiple sites, acting as the key link between operational teams, management and clients. The role will also involve reviewing site reports, monitoring completion of works, identifying issues and ensuring any actions are followed through promptly. The successful candidate will be comfortable managing people remotely and across multiple locations, travelling extensively throughout the UK and working flexibly around operational requirements, including nights and early mornings when required. Key Responsibilities Oversee the day-to-day performance of cleaning teams operating across multiple UK sites Travel nationwide to carry out regular site visits, inspections and team meetings Ensure all contractual KPIs, SLAs and service standards are consistently achieved Monitor the quality of completed work and ensure it meets client expectations and company standards Conduct regular site inspections and quality audits Manage and support staff across sites, providing direction, feedback and day-to-day supervision Monitor attendance, punctuality, conduct and overall staff performance Identify performance issues and implement appropriate corrective actions Review reports, photographs, completion records and other documentation submitted by site teams Ensure all scheduled works are completed correctly and within agreed timescales Follow up on incomplete, poor-quality or outstanding works and ensure they are rectified Act as a point of contact for operational staff and escalate issues to senior management where appropriate Maintain strong working relationships with clients and ensure their expectations are consistently met Respond to client concerns and ensure issues are resolved promptly and professionally Monitor the use, condition and availability of equipment and materials across sites Ensure teams comply with company procedures, health & safety requirements and site-specific rules Ensure all relevant paperwork, site reports and compliance documentation are completed accurately Identify opportunities to improve operational efficiency, service quality and team performance Support the recruitment, induction and ongoing development of operational staff where required Provide regular performance updates and operational reports to senior management Ensure a consistently professional company image is maintained across all client sites What We're Looking For Previous experience in a supervisory, management or operations role, ideally within cleaning, facilities management, industrial services, retail, logistics or a similar multi-site environment Strong people-management and leadership skills Experience managing teams across multiple locations or sites A strong understanding of KPIs, SLAs, quality standards and service delivery Excellent organisational and time-management skills Ability to identify problems quickly and take ownership of resolving them Confident communicating with both operational staff and clients Strong attention to detail, particularly when reviewing reports and quality standards Ability to work independently and manage your own schedule Comfortable using smartphones, tablets, email and reporting systems to monitor site activity Flexible approach to working hours, including occasional nights, early mornings and weekends where operationally required Willingness to travel extensively throughout the UK and stay away from home when required Full UK driving licence essential Previous experience within the cleaning or facilities management sector is highly desirable What s on Offer £35,000 £40,000 basic salary, depending on experience Quarterly performance bonus OTE £38,000 £44,000 Company van with personal use Fuel and business travel expenses covered Accommodation and travel expenses covered when working away Non-working supervisory position no routine cleaning duties Opportunity to take ownership of a nationwide operation Long-term career opportunity with a growing specialist cleaning business Full support and training provided where required Opportunity to progress within the management structure The Ideal Candidate This role would suit an experienced Industrial Cleaning Supervisor, Area Supervisor, Operations Supervisor, Facilities Supervisor, Area Manager or Contract Supervisor. You will need to be confident managing people, holding teams accountable for performance and quality, and dealing professionally with clients. Most importantly, you will be someone who takes ownership, follows up on issues and ensures that standards are maintained across every site.
Aug 29, 2026
Full time
Operational Industrial Cleaning Supervisor Salary: £35,000 £40,000 + Quarterly Bonus (OTE £38,000 £44,000) per annum + Company Van (Personal Use) Location: Liverpool - Covering sites across north England & scotland (Share duties across Northern Ireland) Employment Type: Full-Time About the Role We are an agency recruiting on behalf of a leading specialist cleaning company seeking an experienced and highly organised Operations Supervisor to oversee cleaning teams and service delivery across retail sites nationwide. This is a non-working, supervisory position. You will not be expected to carry out cleaning duties as part of your day-to-day role. Instead, you will travel across sites to oversee teams, monitor performance, ensure contractual KPIs and SLAs are consistently achieved, and make sure the quality of work meets or exceeds client expectations. You will be responsible for the day-to-day management and coordination of staff across multiple sites, acting as the key link between operational teams, management and clients. The role will also involve reviewing site reports, monitoring completion of works, identifying issues and ensuring any actions are followed through promptly. The successful candidate will be comfortable managing people remotely and across multiple locations, travelling extensively throughout the UK and working flexibly around operational requirements, including nights and early mornings when required. Key Responsibilities Oversee the day-to-day performance of cleaning teams operating across multiple UK sites Travel nationwide to carry out regular site visits, inspections and team meetings Ensure all contractual KPIs, SLAs and service standards are consistently achieved Monitor the quality of completed work and ensure it meets client expectations and company standards Conduct regular site inspections and quality audits Manage and support staff across sites, providing direction, feedback and day-to-day supervision Monitor attendance, punctuality, conduct and overall staff performance Identify performance issues and implement appropriate corrective actions Review reports, photographs, completion records and other documentation submitted by site teams Ensure all scheduled works are completed correctly and within agreed timescales Follow up on incomplete, poor-quality or outstanding works and ensure they are rectified Act as a point of contact for operational staff and escalate issues to senior management where appropriate Maintain strong working relationships with clients and ensure their expectations are consistently met Respond to client concerns and ensure issues are resolved promptly and professionally Monitor the use, condition and availability of equipment and materials across sites Ensure teams comply with company procedures, health & safety requirements and site-specific rules Ensure all relevant paperwork, site reports and compliance documentation are completed accurately Identify opportunities to improve operational efficiency, service quality and team performance Support the recruitment, induction and ongoing development of operational staff where required Provide regular performance updates and operational reports to senior management Ensure a consistently professional company image is maintained across all client sites What We're Looking For Previous experience in a supervisory, management or operations role, ideally within cleaning, facilities management, industrial services, retail, logistics or a similar multi-site environment Strong people-management and leadership skills Experience managing teams across multiple locations or sites A strong understanding of KPIs, SLAs, quality standards and service delivery Excellent organisational and time-management skills Ability to identify problems quickly and take ownership of resolving them Confident communicating with both operational staff and clients Strong attention to detail, particularly when reviewing reports and quality standards Ability to work independently and manage your own schedule Comfortable using smartphones, tablets, email and reporting systems to monitor site activity Flexible approach to working hours, including occasional nights, early mornings and weekends where operationally required Willingness to travel extensively throughout the UK and stay away from home when required Full UK driving licence essential Previous experience within the cleaning or facilities management sector is highly desirable What s on Offer £35,000 £40,000 basic salary, depending on experience Quarterly performance bonus OTE £38,000 £44,000 Company van with personal use Fuel and business travel expenses covered Accommodation and travel expenses covered when working away Non-working supervisory position no routine cleaning duties Opportunity to take ownership of a nationwide operation Long-term career opportunity with a growing specialist cleaning business Full support and training provided where required Opportunity to progress within the management structure The Ideal Candidate This role would suit an experienced Industrial Cleaning Supervisor, Area Supervisor, Operations Supervisor, Facilities Supervisor, Area Manager or Contract Supervisor. You will need to be confident managing people, holding teams accountable for performance and quality, and dealing professionally with clients. Most importantly, you will be someone who takes ownership, follows up on issues and ensures that standards are maintained across every site.
Job Title - Lead Planning Manager - Major Healthcare Capital Programme Location: Crumpsall, Manchester (Hybrid / Site-Based Requirements) Project: £1-1.5bn NHS New Hospital Programme Salary - Up to £125k plus bonus and an excellent package The Opportunity We are currently working with a leading organisation delivering one of the UK's most significant healthcare infrastructure programmes: The redevelopment of North Manchester General Hospital. This is a unique opportunity for an experienced planning professional to take a senior role within a nationally important capital programme that will transform healthcare delivery across Greater Manchester. The redevelopment forms part of the Government's New Hospital Programme, representing a major investment of £1-1.5bn into modern, sustainable and resilient healthcare infrastructure. This once-in-a-generation transformation will deliver a new hospital campus designed to improve patient care, enhance operational efficiency and provide a modern healthcare environment for future generations. The programme is being delivered in partnership with Manchester University NHS Foundation Trust, the largest NHS Trust in Greater Manchester, alongside leading construction partners, consultants and specialist supply chain organisations. Significant progress has already been achieved, including enabling works and the successful completion of the £106m all-electric North View mental health inpatient facility. The wider hospital redevelopment is now moving towards the next critical stages, with major construction activity planned from 2028 onwards. This represents a pivotal opportunity for an experienced planner to join at a key stage and help shape the delivery strategy, programme controls and long-term success of this landmark healthcare project. The Role As Lead Planning Manager, you will take ownership of planning strategy, programme development and schedule leadership for a defined sector of this complex, multi-phase hospital redevelopment. You will play a central role in ensuring that programme controls, construction sequencing, logistics planning and delivery strategies are fully integrated with design development, procurement requirements, stakeholder expectations and the challenges of working within a live healthcare environment. This is a senior leadership position requiring a combination of technical planning expertise, strategic thinking and strong stakeholder management skills. You will work closely with senior leadership teams, NHS representatives, contractors, consultants and wider project stakeholders to drive programme certainty and successful delivery. The successful candidate will have the opportunity to influence delivery methodology, improve planning processes and contribute to the successful completion of one of the UK's most significant healthcare infrastructure investments. Key Responsibilities Lead the planning function for a major sector of the North Manchester General Hospital redevelopment programme Develop, manage and maintain integrated master programmes covering design, procurement, construction and delivery phases Establish and implement effective planning strategies, controls and governance processes across the programme Develop complex phasing and sequencing strategies to support delivery within a live operational healthcare environment Work collaboratively with clinical, estates and operational stakeholders to ensure construction activity aligns with healthcare requirements Provide senior planning leadership across multidisciplinary teams including contractors, consultants, designers and NHS representatives Monitor programme performance, progress, critical path activities, risks and key milestones Identify potential delays and constraints, implementing effective mitigation and recovery strategies where required Produce high-quality programme reporting and insight for senior governance boards and programme leadership teams Support risk management, change control and commercial processes through accurate programme intelligence and analysis Ensure compliance with New Hospital Programme standards, reporting requirements and governance frameworks Support the implementation of digital planning approaches including 4D planning and BIM integration where applicable About You We are seeking an experienced planning professional with a strong background in delivering complex construction programmes. You will have the ability to operate at a senior level, influence key stakeholders and provide strategic planning leadership within a challenging project environment. The ideal candidate will have: Significant experience working within construction planning on major infrastructure, healthcare or similarly complex programmes Proven experience managing and delivering large-scale, multi-phase projects (£100m+ preferred) Strong understanding of NEC contract environments and public sector project governance Experience working within live operational environments such as healthcare, transport, defence or other highly constrained sectors Strong technical knowledge of planning methodologies and programme management principles Experience using planning software such as Primavera P6, Asta Powerproject or equivalent Excellent communication and stakeholder engagement skills with the ability to influence senior teams Ability to analyse complex programme information and translate it into clear, actionable recommendations Experience working with NHS clients, healthcare estates or major public sector organisations would be highly advantageous This is an exceptional opportunity for an ambitious Senior Planner or Planning Manager looking to take ownership of a career-defining programme and make a lasting impact on one of the UK's most important infrastructure projects.
Aug 29, 2026
Full time
Job Title - Lead Planning Manager - Major Healthcare Capital Programme Location: Crumpsall, Manchester (Hybrid / Site-Based Requirements) Project: £1-1.5bn NHS New Hospital Programme Salary - Up to £125k plus bonus and an excellent package The Opportunity We are currently working with a leading organisation delivering one of the UK's most significant healthcare infrastructure programmes: The redevelopment of North Manchester General Hospital. This is a unique opportunity for an experienced planning professional to take a senior role within a nationally important capital programme that will transform healthcare delivery across Greater Manchester. The redevelopment forms part of the Government's New Hospital Programme, representing a major investment of £1-1.5bn into modern, sustainable and resilient healthcare infrastructure. This once-in-a-generation transformation will deliver a new hospital campus designed to improve patient care, enhance operational efficiency and provide a modern healthcare environment for future generations. The programme is being delivered in partnership with Manchester University NHS Foundation Trust, the largest NHS Trust in Greater Manchester, alongside leading construction partners, consultants and specialist supply chain organisations. Significant progress has already been achieved, including enabling works and the successful completion of the £106m all-electric North View mental health inpatient facility. The wider hospital redevelopment is now moving towards the next critical stages, with major construction activity planned from 2028 onwards. This represents a pivotal opportunity for an experienced planner to join at a key stage and help shape the delivery strategy, programme controls and long-term success of this landmark healthcare project. The Role As Lead Planning Manager, you will take ownership of planning strategy, programme development and schedule leadership for a defined sector of this complex, multi-phase hospital redevelopment. You will play a central role in ensuring that programme controls, construction sequencing, logistics planning and delivery strategies are fully integrated with design development, procurement requirements, stakeholder expectations and the challenges of working within a live healthcare environment. This is a senior leadership position requiring a combination of technical planning expertise, strategic thinking and strong stakeholder management skills. You will work closely with senior leadership teams, NHS representatives, contractors, consultants and wider project stakeholders to drive programme certainty and successful delivery. The successful candidate will have the opportunity to influence delivery methodology, improve planning processes and contribute to the successful completion of one of the UK's most significant healthcare infrastructure investments. Key Responsibilities Lead the planning function for a major sector of the North Manchester General Hospital redevelopment programme Develop, manage and maintain integrated master programmes covering design, procurement, construction and delivery phases Establish and implement effective planning strategies, controls and governance processes across the programme Develop complex phasing and sequencing strategies to support delivery within a live operational healthcare environment Work collaboratively with clinical, estates and operational stakeholders to ensure construction activity aligns with healthcare requirements Provide senior planning leadership across multidisciplinary teams including contractors, consultants, designers and NHS representatives Monitor programme performance, progress, critical path activities, risks and key milestones Identify potential delays and constraints, implementing effective mitigation and recovery strategies where required Produce high-quality programme reporting and insight for senior governance boards and programme leadership teams Support risk management, change control and commercial processes through accurate programme intelligence and analysis Ensure compliance with New Hospital Programme standards, reporting requirements and governance frameworks Support the implementation of digital planning approaches including 4D planning and BIM integration where applicable About You We are seeking an experienced planning professional with a strong background in delivering complex construction programmes. You will have the ability to operate at a senior level, influence key stakeholders and provide strategic planning leadership within a challenging project environment. The ideal candidate will have: Significant experience working within construction planning on major infrastructure, healthcare or similarly complex programmes Proven experience managing and delivering large-scale, multi-phase projects (£100m+ preferred) Strong understanding of NEC contract environments and public sector project governance Experience working within live operational environments such as healthcare, transport, defence or other highly constrained sectors Strong technical knowledge of planning methodologies and programme management principles Experience using planning software such as Primavera P6, Asta Powerproject or equivalent Excellent communication and stakeholder engagement skills with the ability to influence senior teams Ability to analyse complex programme information and translate it into clear, actionable recommendations Experience working with NHS clients, healthcare estates or major public sector organisations would be highly advantageous This is an exceptional opportunity for an ambitious Senior Planner or Planning Manager looking to take ownership of a career-defining programme and make a lasting impact on one of the UK's most important infrastructure projects.
Health & Safety Manager for Joseph Rowntree Housing for 2,500 properties across Yorkshire and the North East. Client Details At Joseph Rowntree Housing Trust (JRHT), we're not just offering jobs - we're building a community of passionate people who want to make a real difference. Whether you work in housing, care, or a supporting service, you'll find a purpose driven organisation where your ideas are welcomed, your development is supported, and your impact matters. We have 2,500 properties across Yorkshire and the North East, with our head office being based in York and offer an agile working model. JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well-managed communities, prioritising those in greatest need. We're proud of our values-driven culture. We believe in trust, care, and making a meaningful difference in the lives of our residents and each other. At JRHT, you'll find a workplace where you can be yourself, feel part of something bigger, and do work that means something. The Compliance & Safety Team at JRHT has undertaken a strategic plan for enhanced growth to support legislative changes in the housing sector to future proof the safety of our customers. As part of this strategy we are recruiting to 3 specialist positions: Head of Compliance Health & Safety Manager Health & Safety Officer Description H&S Manager for 2,500 properties across Yorkshire and the North East Line management of a H&S Officer with support from the wider compliance team Construction and Corporate H&S for the organisation H&S policies and procedures CDM Management of the H&S dashboard matrix and the Assure system Fire risk actions H&S training and development Site inspections, risk assessments and method statements Incident investigations To work in partnership with key stakeholders including the property services team and HSE Profile NEBOSH qualification H&S expertise including IOSH, CDM and RIDDOR Experience operating in a similar role in the housing or care sectors Understanding of construction/maintenance H&S Commutable distance of York Job Offer 57,239 salary Agile & flexible working model Excellent Pension Scheme with a 6% employer contribution, plus Death in Service 33 days paid holiday including bank holidays with the option to buy or sell more Wellbeing Hub, face-to-face counselling, access to staff network groups and an Employee Support Programme offering confidential support 24/7, 365 days a year Cost of living support with discounts and vouchers with 800+ retailers, utility services and supermarkets via the Rewards Portal Emergency Leave, Carers Leave and enhanced new-parent and adoption pay Health Care Cash Plan and gym membership discounts Free on-site parking, Season ticket Travel Loan and a Cycle To Work Scheme
Aug 29, 2026
Full time
Health & Safety Manager for Joseph Rowntree Housing for 2,500 properties across Yorkshire and the North East. Client Details At Joseph Rowntree Housing Trust (JRHT), we're not just offering jobs - we're building a community of passionate people who want to make a real difference. Whether you work in housing, care, or a supporting service, you'll find a purpose driven organisation where your ideas are welcomed, your development is supported, and your impact matters. We have 2,500 properties across Yorkshire and the North East, with our head office being based in York and offer an agile working model. JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well-managed communities, prioritising those in greatest need. We're proud of our values-driven culture. We believe in trust, care, and making a meaningful difference in the lives of our residents and each other. At JRHT, you'll find a workplace where you can be yourself, feel part of something bigger, and do work that means something. The Compliance & Safety Team at JRHT has undertaken a strategic plan for enhanced growth to support legislative changes in the housing sector to future proof the safety of our customers. As part of this strategy we are recruiting to 3 specialist positions: Head of Compliance Health & Safety Manager Health & Safety Officer Description H&S Manager for 2,500 properties across Yorkshire and the North East Line management of a H&S Officer with support from the wider compliance team Construction and Corporate H&S for the organisation H&S policies and procedures CDM Management of the H&S dashboard matrix and the Assure system Fire risk actions H&S training and development Site inspections, risk assessments and method statements Incident investigations To work in partnership with key stakeholders including the property services team and HSE Profile NEBOSH qualification H&S expertise including IOSH, CDM and RIDDOR Experience operating in a similar role in the housing or care sectors Understanding of construction/maintenance H&S Commutable distance of York Job Offer 57,239 salary Agile & flexible working model Excellent Pension Scheme with a 6% employer contribution, plus Death in Service 33 days paid holiday including bank holidays with the option to buy or sell more Wellbeing Hub, face-to-face counselling, access to staff network groups and an Employee Support Programme offering confidential support 24/7, 365 days a year Cost of living support with discounts and vouchers with 800+ retailers, utility services and supermarkets via the Rewards Portal Emergency Leave, Carers Leave and enhanced new-parent and adoption pay Health Care Cash Plan and gym membership discounts Free on-site parking, Season ticket Travel Loan and a Cycle To Work Scheme
Company Description Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. As digital pioneers with 20,000 people and 53 offices around the globe, our experience spanning technology, data sciences, consulting and customer obsession - combined with our culture of curiosity and relentlessness - enables us to accelerate our clients' businesses through designing the products and services their customers truly value. Publicis Sapient is the digital business transformation hub of Publicis Groupe. For more information, visit Overview At Publicis Sapient, we help our clients with their Digital Business Transformation journey. In the energy & commodities trading space, our clients are increasingly investing in the transformation of their digital estate, architecting for speed and agility in the context of the challenges and opportunities brought by the Energy Transition. As Senior Product Manager at Publicis Sapient, you will serve as one of our clients' trusted advisors, assisting our senior client facing leaders in defining, articulating, and executing ETRM product strategy that transforms customer experience and business outcomes. As a Senior Product Manager, you will collaborate with clients and our engineering teams in the energy and commodities trading space, driving transformation by understanding business and end-customer needs and continuously deliver value through rapid release cycles and iterative feedback. Responsibilities Your Impact Partner with clients to articulate business goals and value pools from which we can shape product propositions that provide transformative business outcomes or customer experience Develop solution hypotheses iteratively based on your and the team's experience and expertise, to guide product development; then validate that learning with user testing Translate product strategy into a roadmap containing well-defined and prioritized user stories, and features and enablers that will realize the product vision to assist the client in achieving long-term advantage Establish objective goals for the product with success and acceptance criteria using meaningful metrics, KPIs, and quantifiable business outcomes Design and enable solutions or digital transformation initiatives that enhance business value delivery and responsiveness for our clients by applying Lean and Agile practices and frameworks Articulate technology-based solutions and present in workshops Be the first point of contact to identify, manage and resolve requirement questions, dependencies, issues and risks with the onshore and offshore team and business Build and maintain a trusting relationship with the client, teams, and vendors; develop influence without authority Help to inspire, lead and mentor more junior Product Analysts to continually facilitate improvements in developing and enhancing best-in-class digital products and services Qualifications Your Skills and Experience Demonstrated success managing digital solutions in the ETRM space from ideation to launch, including engineering and operational quality Knowledge and expertise within the energy & commodities industry Hands-on project experience implementing Endur ETRM package Good understanding of end to end processes in physical commodity, trading or banking industry Proven ability to prioritize competing demands and obtain buy-in from stakeholders Strong presentation and communication skills 5+ years' experience in delivering complex business or technology solutions, from solution design to end-to-end system implementation, in the ETRM space Experience in (or a strong desire to learn) techniques and methodologies that maximize flow of value and are deeply rooted in Agile, Lean and continuous delivery principles Set yourself apart with Technical knowledge of database technologies such as SQL, NoSQL, MySQL etc. Certified SAFe Product Owner/Product Manager qualification Certified Agile Product Manager qualification Experience/knowledge of competing ETRM packages (e.g. Rightangle, Orchestrade, Aspect, Beacon) Additional Information Wellness program and employee assistance. Generous paid leave and holidays. Comprehensive health benefits for you and your family. Flexibility to support work-life balance. Competitive compensation and benefits package. Access to ongoing learning and development opportunities. An inclusive workplace that promotes diversity and collaboration. As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.
Aug 28, 2026
Full time
Company Description Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. As digital pioneers with 20,000 people and 53 offices around the globe, our experience spanning technology, data sciences, consulting and customer obsession - combined with our culture of curiosity and relentlessness - enables us to accelerate our clients' businesses through designing the products and services their customers truly value. Publicis Sapient is the digital business transformation hub of Publicis Groupe. For more information, visit Overview At Publicis Sapient, we help our clients with their Digital Business Transformation journey. In the energy & commodities trading space, our clients are increasingly investing in the transformation of their digital estate, architecting for speed and agility in the context of the challenges and opportunities brought by the Energy Transition. As Senior Product Manager at Publicis Sapient, you will serve as one of our clients' trusted advisors, assisting our senior client facing leaders in defining, articulating, and executing ETRM product strategy that transforms customer experience and business outcomes. As a Senior Product Manager, you will collaborate with clients and our engineering teams in the energy and commodities trading space, driving transformation by understanding business and end-customer needs and continuously deliver value through rapid release cycles and iterative feedback. Responsibilities Your Impact Partner with clients to articulate business goals and value pools from which we can shape product propositions that provide transformative business outcomes or customer experience Develop solution hypotheses iteratively based on your and the team's experience and expertise, to guide product development; then validate that learning with user testing Translate product strategy into a roadmap containing well-defined and prioritized user stories, and features and enablers that will realize the product vision to assist the client in achieving long-term advantage Establish objective goals for the product with success and acceptance criteria using meaningful metrics, KPIs, and quantifiable business outcomes Design and enable solutions or digital transformation initiatives that enhance business value delivery and responsiveness for our clients by applying Lean and Agile practices and frameworks Articulate technology-based solutions and present in workshops Be the first point of contact to identify, manage and resolve requirement questions, dependencies, issues and risks with the onshore and offshore team and business Build and maintain a trusting relationship with the client, teams, and vendors; develop influence without authority Help to inspire, lead and mentor more junior Product Analysts to continually facilitate improvements in developing and enhancing best-in-class digital products and services Qualifications Your Skills and Experience Demonstrated success managing digital solutions in the ETRM space from ideation to launch, including engineering and operational quality Knowledge and expertise within the energy & commodities industry Hands-on project experience implementing Endur ETRM package Good understanding of end to end processes in physical commodity, trading or banking industry Proven ability to prioritize competing demands and obtain buy-in from stakeholders Strong presentation and communication skills 5+ years' experience in delivering complex business or technology solutions, from solution design to end-to-end system implementation, in the ETRM space Experience in (or a strong desire to learn) techniques and methodologies that maximize flow of value and are deeply rooted in Agile, Lean and continuous delivery principles Set yourself apart with Technical knowledge of database technologies such as SQL, NoSQL, MySQL etc. Certified SAFe Product Owner/Product Manager qualification Certified Agile Product Manager qualification Experience/knowledge of competing ETRM packages (e.g. Rightangle, Orchestrade, Aspect, Beacon) Additional Information Wellness program and employee assistance. Generous paid leave and holidays. Comprehensive health benefits for you and your family. Flexibility to support work-life balance. Competitive compensation and benefits package. Access to ongoing learning and development opportunities. An inclusive workplace that promotes diversity and collaboration. As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.
As an AskHR Advisor, you'll provide HR support and guidance to colleagues across the organisation. Working at the heart of the People function, you'll use your knowledge of HR policies, processes and lifecycle activities to resolve a wide range of queries while delivering an excellent colleague experience. You'll join our People Services team, an evolving, specialist and professional function that is at the heart of People. We are passionate about delivering great service and combine human expertise with innovative technology to provide efficient, accurate and colleague-focused support. This role offers an excellent opportunity to develop your HR knowledge, improve your advisory skills, and gain exposure to the wider People function. Through ongoing training, coaching and development, you'll build your expertise while making a real difference to colleagues every day. The working hours (per week) for this role can be between 30 and 35 hours. This is a 12-month Fixed Term Contract opportunity. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon, Northampton or Glasgow office. If you're based at our Glasgow office, this will apply from 1 April 2027 and ahead of that there will be a need to regularly connect with colleagues for collaboration events.If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here . Uncompromisingly Customer, whatever our role The extras you'll get Private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance-related bonus Training and development to help you progress your career A great selection of additional benefits through our salary sacrifice scheme Life assurance to provide peace of mind for you and your loved ones in the event of your death Wellhub - access to a range of free and paid options for health and wellness Up to 2 days of paid volunteering a year Banking - but fairer, more rewarding, and for the good of society We forge our own path at Nationwide. As a mutual, we're owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don't see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives. If you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you're one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society. We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application. Please note that should you be successful in securing this role, the job title on our internal systems will be Ask HR Advisor. Banking - but fairer, more rewarding, and for the good of society What you'll be doing You'll be delivering consistent, high quality professional HR advice and support to colleagues and line managers via an online helpdesk. This will mean resolving queries, issues and complaints, escalating when you need to. There's lots of opportunity to collaborate with other teams across the People function to investigate and resolve queries and provide a seamless service to our colleagues. You'll create empathy and rapport with colleagues through written responses but also make call-backs when you need to get to the bottom of, and resolve, more complex queries. About you As a minimum, you'll have: Experience supporting colleague or customer queries in a policy-led environment, using guidance and judgement to provide clear, consistent support A genuine passion for providing a high level of customer service and a great colleague experience Experience of communicating clearly and simply with people from different backgrounds and at all levels Time management skills to juggle conflicting workloads and priorities Problem solving skills to diagnose problems, while staying calm under pressure The ability to understand complex queries The ability to work with a high level of accuracy and handle data carefully The integrity to manage confidential and sensitive cases Experience of working to targets and deadlines Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role: Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind Say it straight - We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these. Job Info Job Identification 4498 Apply Before 09/02/2026, 10:55 PM Locations Nationwide House, Swindon, Wiltshire, SN38 1NW, GB 177 Bothwell Street, Glasgow, G2 7ER, GB 1st Floor Kings Park Rd, Northampton, Northamptonshire, NN3 6NW, GB
Aug 28, 2026
Full time
As an AskHR Advisor, you'll provide HR support and guidance to colleagues across the organisation. Working at the heart of the People function, you'll use your knowledge of HR policies, processes and lifecycle activities to resolve a wide range of queries while delivering an excellent colleague experience. You'll join our People Services team, an evolving, specialist and professional function that is at the heart of People. We are passionate about delivering great service and combine human expertise with innovative technology to provide efficient, accurate and colleague-focused support. This role offers an excellent opportunity to develop your HR knowledge, improve your advisory skills, and gain exposure to the wider People function. Through ongoing training, coaching and development, you'll build your expertise while making a real difference to colleagues every day. The working hours (per week) for this role can be between 30 and 35 hours. This is a 12-month Fixed Term Contract opportunity. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon, Northampton or Glasgow office. If you're based at our Glasgow office, this will apply from 1 April 2027 and ahead of that there will be a need to regularly connect with colleagues for collaboration events.If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here . Uncompromisingly Customer, whatever our role The extras you'll get Private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance-related bonus Training and development to help you progress your career A great selection of additional benefits through our salary sacrifice scheme Life assurance to provide peace of mind for you and your loved ones in the event of your death Wellhub - access to a range of free and paid options for health and wellness Up to 2 days of paid volunteering a year Banking - but fairer, more rewarding, and for the good of society We forge our own path at Nationwide. As a mutual, we're owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don't see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives. If you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you're one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society. We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application. Please note that should you be successful in securing this role, the job title on our internal systems will be Ask HR Advisor. Banking - but fairer, more rewarding, and for the good of society What you'll be doing You'll be delivering consistent, high quality professional HR advice and support to colleagues and line managers via an online helpdesk. This will mean resolving queries, issues and complaints, escalating when you need to. There's lots of opportunity to collaborate with other teams across the People function to investigate and resolve queries and provide a seamless service to our colleagues. You'll create empathy and rapport with colleagues through written responses but also make call-backs when you need to get to the bottom of, and resolve, more complex queries. About you As a minimum, you'll have: Experience supporting colleague or customer queries in a policy-led environment, using guidance and judgement to provide clear, consistent support A genuine passion for providing a high level of customer service and a great colleague experience Experience of communicating clearly and simply with people from different backgrounds and at all levels Time management skills to juggle conflicting workloads and priorities Problem solving skills to diagnose problems, while staying calm under pressure The ability to understand complex queries The ability to work with a high level of accuracy and handle data carefully The integrity to manage confidential and sensitive cases Experience of working to targets and deadlines Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role: Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind Say it straight - We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these. Job Info Job Identification 4498 Apply Before 09/02/2026, 10:55 PM Locations Nationwide House, Swindon, Wiltshire, SN38 1NW, GB 177 Bothwell Street, Glasgow, G2 7ER, GB 1st Floor Kings Park Rd, Northampton, Northamptonshire, NN3 6NW, GB
Position Summary The Infrastructure Engineer (L4) is the Hosting team's subject matter expert for VMware NSX-T and platform networking, and a well-rounded engineer across the wider VMware private cloud stack. The role owns NSX-T design standards, escalation and capability uplift within the team, while contributing to the day-to-day engineering and operation of the full private cloud estate - vSphere, vSAN, VCF, backup and disaster recovery - for customers with demanding availability and recovery expectations. Role Mission Claranet's strategy is to build long term, trusted relationships with customers by delivering secure, resilient, and high quality managed services. The Senior Infrastructure Engineer underpins this mission by ensuring critical infrastructure services are engineered, operated, and evolved to meet stringent regulatory, availability, and recovery expectations. Essential Roles & Responsibilities Infrastructure Engineering Design, implement, and support complex infrastructure solutions across on - premises, private cloud (VMware) environments including VMware NSX-T Lead planning, execution and disaster recovery activities from a VMware platform and networking perspective. Ensure infrastructure services are available, performant, and operating as designed Support the team to operate enterprise - grade backup, recovery, and data protection solutions, ensuring alignment with RPO/RTO requirements Senior Technical Leadership Act as the recognised NSX-T authority within the Hosting team Own NSX-T design standards, reference architectures, patterns and build documentation Deliver structured knowledge transfer, training and mentoring to raise NSX-T capability across the team, reducing single-person dependency Represent platform networking in design authority, change advisory and architecture forums Own the NSX-T upgrade and lifecycle roadmap across the estate Lead root cause analysis for major incidents Financial Services & Regulatory Compliance Ensure infrastructure and backup services comply with financial services regulations and frameworks (e.g. FCA, PRA, DORA, ISO 27001, SOC) Design and operate solutions that support operational resilience, business continuity, and disaster recovery Support regulatory audits, customer assurance activities, and risk assessments Position Specifications Behavioural Competencies - Organisational & Behavioural Fit Senior technical presence with confidence and gravitas Calm, methodical, and decisive under pressure Strong sense of ownership and accountability Excellent communicator with technical and non - technical audiences Critical Competencies - Technical Fit Essential: Proven experience as a senior infrastructure engineer supporting VMware mission - critical environments Deep, hands-on experience designing, implementing and operating VMware NSX-T / NSX 4.x in production, including Tier-0 and Tier-1 gateways, edge nodes and edge clusters, segments and overlay/VLAN transport zones, and NSX Manager lifecycle and upgrades Distributed Firewall and micro-segmentation policy design, plus gateway firewalling and NAT Dynamic routing and peering between NSX and physical fabric (BGP, ECMP, VRF), and NSX load balancing / IPsec & L2 VPN Troubleshooting overlay networking end to end (Geneve/TEP, MTU, uplink profiles, traceflow, packet capture) Strong understanding of operational resilience, DR, and business continuity requirements Shift & Working Pattern: Standard business hours, with participation in an on call rota (1 in 4, compensated) Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
Aug 28, 2026
Full time
Position Summary The Infrastructure Engineer (L4) is the Hosting team's subject matter expert for VMware NSX-T and platform networking, and a well-rounded engineer across the wider VMware private cloud stack. The role owns NSX-T design standards, escalation and capability uplift within the team, while contributing to the day-to-day engineering and operation of the full private cloud estate - vSphere, vSAN, VCF, backup and disaster recovery - for customers with demanding availability and recovery expectations. Role Mission Claranet's strategy is to build long term, trusted relationships with customers by delivering secure, resilient, and high quality managed services. The Senior Infrastructure Engineer underpins this mission by ensuring critical infrastructure services are engineered, operated, and evolved to meet stringent regulatory, availability, and recovery expectations. Essential Roles & Responsibilities Infrastructure Engineering Design, implement, and support complex infrastructure solutions across on - premises, private cloud (VMware) environments including VMware NSX-T Lead planning, execution and disaster recovery activities from a VMware platform and networking perspective. Ensure infrastructure services are available, performant, and operating as designed Support the team to operate enterprise - grade backup, recovery, and data protection solutions, ensuring alignment with RPO/RTO requirements Senior Technical Leadership Act as the recognised NSX-T authority within the Hosting team Own NSX-T design standards, reference architectures, patterns and build documentation Deliver structured knowledge transfer, training and mentoring to raise NSX-T capability across the team, reducing single-person dependency Represent platform networking in design authority, change advisory and architecture forums Own the NSX-T upgrade and lifecycle roadmap across the estate Lead root cause analysis for major incidents Financial Services & Regulatory Compliance Ensure infrastructure and backup services comply with financial services regulations and frameworks (e.g. FCA, PRA, DORA, ISO 27001, SOC) Design and operate solutions that support operational resilience, business continuity, and disaster recovery Support regulatory audits, customer assurance activities, and risk assessments Position Specifications Behavioural Competencies - Organisational & Behavioural Fit Senior technical presence with confidence and gravitas Calm, methodical, and decisive under pressure Strong sense of ownership and accountability Excellent communicator with technical and non - technical audiences Critical Competencies - Technical Fit Essential: Proven experience as a senior infrastructure engineer supporting VMware mission - critical environments Deep, hands-on experience designing, implementing and operating VMware NSX-T / NSX 4.x in production, including Tier-0 and Tier-1 gateways, edge nodes and edge clusters, segments and overlay/VLAN transport zones, and NSX Manager lifecycle and upgrades Distributed Firewall and micro-segmentation policy design, plus gateway firewalling and NAT Dynamic routing and peering between NSX and physical fabric (BGP, ECMP, VRF), and NSX load balancing / IPsec & L2 VPN Troubleshooting overlay networking end to end (Geneve/TEP, MTU, uplink profiles, traceflow, packet capture) Strong understanding of operational resilience, DR, and business continuity requirements Shift & Working Pattern: Standard business hours, with participation in an on call rota (1 in 4, compensated) Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
