Women's Aid Federation of England
Birmingham, Staffordshire
Refuge Project Worker (maternity cover) POST: Refuge Project Worker (maternity cover) HOURS OF WORK: 37 hours (some out of hours & on call work will be required, you will be required to participate in a 24 hours on call rota) SALARY: £31, 537 JOB PURPOSE: To assist the refuge manager in the day-to-day running of the refuge, developing and delivering a front line service offering support, advice and guidance to women and their children living in the refuge. BSWA provides safe secure accommodation to some of the most vulnerable women and children therefore in order to ensure we provide maximum support and safety it is essential that our service is available to them 24/7. We do this through operating an on-site rota that covers weekends, evenings and bank holidays as well as a 24 hour call out system. RESPONSIBLE TO: The Refuge Manager DUTIES AND RESPONSIBILITIES ADMINISTRATION: To work within BSWA's administrative and financial systems. To ensure that adequate records are kept for all service users. To keep accurate records of financial transitions in line with BSWA's procedures. To ensure that Health and Safety records are kept up to date. To monitor and evaluate the refuge service via various methods including feedback from service users and by producing statistical information. To keep inventories of all refuge contents. To contribute where appropriate to the preparation of returns for funders. SUPPORT WORK: To produce and regularly review Individual Support Plans (ISP) for each service user, in conjunction with the service user. To recognise women and children's individual needs and refer to specialist agencies where necessary as part of their ISP. To identify the needs of women and children leaving BSWA refuge after being offered permanent accommodation. To identify and make links with existing projects and community services and to develop joint services where appropriate. To ensure the primary needs of residents are met. This includes medical, financial, housing, legal and education rights. To organise activities and celebrations in the refuge for women and children which raise self-esteem, bring people together and broaden awareness. To assist women in making claims for any welfare benefits that they may be entitled to. To ensure that appropriate applications are made for re-housing. To accompany women as appropriate and agreed by your line manager, to case conferences and meetings that may affect their own and/or their children's welfare. To make representations, as appropriate and agreed by your line manager, to external bodies in support of women and children. To keep the refuge 'welcome pack' up-to-date. Devise and implement appropriate methods of communication with women and children living in refuge, in agreement with your line manager. COMMUNICATION: To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the refuge, staff, volunteers and service users by: a) maintaining BSWA communication records b) following safety procedures c) carrying out risk assessments in conjunction with your line manager d) attending team and project meetings To attend in-house training. To attend support and supervision sessions with your line manager. To participate in multi-agency work and to develop a professional working relationship with external agencies. To contribute towards your project's quarterly Management Committee report. To be involved in the Annual Review process. PREMISES AND EQUIPMENT: To take referrals and welcome women and children into the refuge. To ensure that the appropriate agreements related to tenancies are completed. To ensure that the appropriate agreements related to support are completed. To ensure that the refuge revenue is collected by completing housing benefit forms and all personal contributions are collected on a weekly basis, in advance. To report to your line manager any difficulties in relation to the collection of rent and other charges. To ensure that any house rules are read and understood by new tenants and that all residents comply with them. TRAINING: To identify and attend training relevant to the post in agreement with your line manager. To work alongside colleagues to organise in-house training and information sessions on a range of issues for service users. To raise awareness of the impact of domestic violence on women and children and of the BSWA services. GENERAL: To maintain the confidentiality of the women, young people and children using the service and in all matters relating to the organisation. To offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation, adhering to BSWA's framework for equal opportunities and anti-discriminatory practice. To maintain an awareness of the issues surrounding domestic violence on a national and local level with a particular reference to those of relevance to refuge work. To adhere to Child Protection and Safeguarding procedures, and Adult Safeguarding procedures throughout. To ensure the efficient use of resources at all times. To support volunteers in the delivery of BSWA services. To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA. To participate in the development and annual appraisal of a personal individual development plan with the line manager. To participate in 24 hour on call cover and provide emergency cover. To undertake any other duties required by BSWA, which may arise incidentally, develop, or be assigned commensurate with the post. JOB DESCRIPTION AND PERSON SPECIFICATION
Aug 26, 2026
Full time
Refuge Project Worker (maternity cover) POST: Refuge Project Worker (maternity cover) HOURS OF WORK: 37 hours (some out of hours & on call work will be required, you will be required to participate in a 24 hours on call rota) SALARY: £31, 537 JOB PURPOSE: To assist the refuge manager in the day-to-day running of the refuge, developing and delivering a front line service offering support, advice and guidance to women and their children living in the refuge. BSWA provides safe secure accommodation to some of the most vulnerable women and children therefore in order to ensure we provide maximum support and safety it is essential that our service is available to them 24/7. We do this through operating an on-site rota that covers weekends, evenings and bank holidays as well as a 24 hour call out system. RESPONSIBLE TO: The Refuge Manager DUTIES AND RESPONSIBILITIES ADMINISTRATION: To work within BSWA's administrative and financial systems. To ensure that adequate records are kept for all service users. To keep accurate records of financial transitions in line with BSWA's procedures. To ensure that Health and Safety records are kept up to date. To monitor and evaluate the refuge service via various methods including feedback from service users and by producing statistical information. To keep inventories of all refuge contents. To contribute where appropriate to the preparation of returns for funders. SUPPORT WORK: To produce and regularly review Individual Support Plans (ISP) for each service user, in conjunction with the service user. To recognise women and children's individual needs and refer to specialist agencies where necessary as part of their ISP. To identify the needs of women and children leaving BSWA refuge after being offered permanent accommodation. To identify and make links with existing projects and community services and to develop joint services where appropriate. To ensure the primary needs of residents are met. This includes medical, financial, housing, legal and education rights. To organise activities and celebrations in the refuge for women and children which raise self-esteem, bring people together and broaden awareness. To assist women in making claims for any welfare benefits that they may be entitled to. To ensure that appropriate applications are made for re-housing. To accompany women as appropriate and agreed by your line manager, to case conferences and meetings that may affect their own and/or their children's welfare. To make representations, as appropriate and agreed by your line manager, to external bodies in support of women and children. To keep the refuge 'welcome pack' up-to-date. Devise and implement appropriate methods of communication with women and children living in refuge, in agreement with your line manager. COMMUNICATION: To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the refuge, staff, volunteers and service users by: a) maintaining BSWA communication records b) following safety procedures c) carrying out risk assessments in conjunction with your line manager d) attending team and project meetings To attend in-house training. To attend support and supervision sessions with your line manager. To participate in multi-agency work and to develop a professional working relationship with external agencies. To contribute towards your project's quarterly Management Committee report. To be involved in the Annual Review process. PREMISES AND EQUIPMENT: To take referrals and welcome women and children into the refuge. To ensure that the appropriate agreements related to tenancies are completed. To ensure that the appropriate agreements related to support are completed. To ensure that the refuge revenue is collected by completing housing benefit forms and all personal contributions are collected on a weekly basis, in advance. To report to your line manager any difficulties in relation to the collection of rent and other charges. To ensure that any house rules are read and understood by new tenants and that all residents comply with them. TRAINING: To identify and attend training relevant to the post in agreement with your line manager. To work alongside colleagues to organise in-house training and information sessions on a range of issues for service users. To raise awareness of the impact of domestic violence on women and children and of the BSWA services. GENERAL: To maintain the confidentiality of the women, young people and children using the service and in all matters relating to the organisation. To offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation, adhering to BSWA's framework for equal opportunities and anti-discriminatory practice. To maintain an awareness of the issues surrounding domestic violence on a national and local level with a particular reference to those of relevance to refuge work. To adhere to Child Protection and Safeguarding procedures, and Adult Safeguarding procedures throughout. To ensure the efficient use of resources at all times. To support volunteers in the delivery of BSWA services. To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA. To participate in the development and annual appraisal of a personal individual development plan with the line manager. To participate in 24 hour on call cover and provide emergency cover. To undertake any other duties required by BSWA, which may arise incidentally, develop, or be assigned commensurate with the post. JOB DESCRIPTION AND PERSON SPECIFICATION
DUTIES AND RESPONSIBILITIES Strategy Responsible for being the senior adviser in relation to use of workforce information and systems. Collaborate effectively with other functions within the wider HR team and Trust, to strategically drive the service and utilisation of HR systems. Participate in the development and transacting of the Workforce plan with responsibility for ensuring Workforce systems are set up to support the education and development of staff. Participate in the development, exercising, maintaining and reviewing of business continuity plans. Responsible for creating a continuous improvement culture for the team and driving through change at a fast moving pace. HR Systems and Processes Responsible for providing specialist advice to managers and staff on all aspects of HR systems and processes, and act as a specialist in the field, interpreting and giving advice on national and local terms and conditions, and policies to all mangers within the Trust, as required. Responsible as the point of escalation for HR systems and processes, providing effective advice and support in a timely and pro active manner to managers and providing solutions to complex queries including system, essential training and pay related. To tactfully handle complaints and escalating serious issues as appropriate. Responsible for developing and maintaining local protocols detailing the key processes in maintaining the system administration of the HR systems. Responsible for communicating effectively both internally and externally regarding the HR systems and resource function, ensuring continuity and quality throughout each step of the process. Liaising with Digital Services and the system suppliers, with regards to any system update and informing the relevant individuals and providing training accordingly. To act as an expert adviser on system queries from users offering support and guidance as necessary including the reporting of system faults to the systems suppliers for action and resolving these in a timely manner. Investigate systems issues/errors and ensure that these are identified, logged and rectified through relevant helpdesk. Manage system upgrades including assessment of functionality change, testing, communications, supplier liaison, implementation co ordination and training. Deal with complex queries escalated from system managers. To provide support and guidance on report development and production to ensure all information reporting for the organisation is effective and valuable. Lead on the ESR IAT, ensuring the process is established and working effectively. Attend external meeting representing the Trust and lead on delegated aspects of project work according to the needs of the Trust, ensuring that outcomes are communicated effectively and by discussing all relevant details with all stakeholders before decisions were made In collaboration with the Integrated Governance Team ensure that lessons are learnt from issues arising from risk reports/complaints etc, and that they are promptly and positively addressed through the Education and Training committee. Develop and maintain systems and processes to establish and maintain effective communication, and confidentiality of information. Training To act as the lead for workforce systems training for the Workforce Department. Ensuring systems training is relevant, up to date and accessible to all. Acting a conduit for collaboration on training and training needs and system utilisation across the Trust. Assist to ensure Workforce Systems are set upto meet the legal requirements of the Trust regarding Mandatory training, according to the requirements of Trust policy. Analyse and act on information to proactively manage agreed targets, standards, training activity producing regular reports. With responsibility to produce the monthly performance and divisional reporting matrix. To develop and implement all training materials required to ensure effective and accurate use of all systems through employee self service and within the HR team, working closely with the systems to deliver all training requirements. Audit and Governance Responsible for ensuring national regulation and policies are implemented and adhered to. To have oversight and auditing responsibility for the national Spine system and Smartcard access To be responsible for the security and development of the HR systems, creating and maintaining username accounts and passwords and to action requests accordingly. To be responsible for the data quality in HR systems and ensure accurate and timely transfer of all data to third parties as required, to also undertake periodic validation checks of data held on the Workforce systems, being accountable for the accuracy and utilisation capability of all data within the systems Work with other system stakeholders and the Systems Integration Officer to ensure that data is transferred automatically and accurately between various systems taking the lead to resolve problems or issues when they arise taking into consideration any impact on other systems. Responsible for developing auditing systems and ensure these take place and that feedback from users is sought and relevant actions are completed To work with senior management on all contract management with HR systems including payroll, to ensure that the service is in line with SLA and KPI requirements. Provide Root Cause Analysis (RCA) for allocated incidents and problems as directed; instigating emergency action, when required, liaising with other Trust Managers, as appropriate. Participate in Information Governance and security as required and ensure appropriate governance and security in own area. Service Improvement and Change Management Maintain systems and processes to continually monitor standards, e.g. identifying risks, benchmarking, audit, and prepare and implement action plans to improve quality of services. To develop and attend networks and work with suppliers and other third parties to build a positive partnership approach to managing the systems, and ensure all systems are working to their highest potential and innovative changes are made. Identify, suggest and implement changes to continuously improve efficiency and customer service. Undertake basic analysis of management information on a regular basis to demonstrate the performance of the team. To develop and support staff across the organization by leading system user groups to ensure that the key stakeholders and users are represented. The purpose of the user group is to ensure that the system(s) is used effectively, efficiently and safely. Provide training for all staff from own or other disciplines on own subject area, on one to one and group basis to all staff, adopting a flexible approach, and assess competence development to ensure appropriate use of systems going forward. In times of change, conduct system demonstrations and actively promote and champion the use of systems at every opportunity. Attend relevant departmental meetings to contribute to the organisational development of the department, and to ensure information is cascaded to the relevant staff. General Work on ad-hoc projects as directed by the Head of Workforce Transformation and system to support initiatives in local and national HR strategy. Develop appropriate policies and procedures in relation to the operation and administration of systems. Ensure that invoices relating to systems are checked for accuracy and passed for payment where required and when appropriate. Team Management and Leadership Responsible for the Workforce Systems Team ensuring development professionally in their roles and provide a high quality and continuously improving service. To provide cover for colleges in Workforce Transformation and Systems, ensuring continuity of services across the team not just in own area of responsibility. Demonstrate at all times the Christie values and behaviours, supporting and developing the team and personally seeking support, advice and help when required.
Aug 26, 2026
Full time
DUTIES AND RESPONSIBILITIES Strategy Responsible for being the senior adviser in relation to use of workforce information and systems. Collaborate effectively with other functions within the wider HR team and Trust, to strategically drive the service and utilisation of HR systems. Participate in the development and transacting of the Workforce plan with responsibility for ensuring Workforce systems are set up to support the education and development of staff. Participate in the development, exercising, maintaining and reviewing of business continuity plans. Responsible for creating a continuous improvement culture for the team and driving through change at a fast moving pace. HR Systems and Processes Responsible for providing specialist advice to managers and staff on all aspects of HR systems and processes, and act as a specialist in the field, interpreting and giving advice on national and local terms and conditions, and policies to all mangers within the Trust, as required. Responsible as the point of escalation for HR systems and processes, providing effective advice and support in a timely and pro active manner to managers and providing solutions to complex queries including system, essential training and pay related. To tactfully handle complaints and escalating serious issues as appropriate. Responsible for developing and maintaining local protocols detailing the key processes in maintaining the system administration of the HR systems. Responsible for communicating effectively both internally and externally regarding the HR systems and resource function, ensuring continuity and quality throughout each step of the process. Liaising with Digital Services and the system suppliers, with regards to any system update and informing the relevant individuals and providing training accordingly. To act as an expert adviser on system queries from users offering support and guidance as necessary including the reporting of system faults to the systems suppliers for action and resolving these in a timely manner. Investigate systems issues/errors and ensure that these are identified, logged and rectified through relevant helpdesk. Manage system upgrades including assessment of functionality change, testing, communications, supplier liaison, implementation co ordination and training. Deal with complex queries escalated from system managers. To provide support and guidance on report development and production to ensure all information reporting for the organisation is effective and valuable. Lead on the ESR IAT, ensuring the process is established and working effectively. Attend external meeting representing the Trust and lead on delegated aspects of project work according to the needs of the Trust, ensuring that outcomes are communicated effectively and by discussing all relevant details with all stakeholders before decisions were made In collaboration with the Integrated Governance Team ensure that lessons are learnt from issues arising from risk reports/complaints etc, and that they are promptly and positively addressed through the Education and Training committee. Develop and maintain systems and processes to establish and maintain effective communication, and confidentiality of information. Training To act as the lead for workforce systems training for the Workforce Department. Ensuring systems training is relevant, up to date and accessible to all. Acting a conduit for collaboration on training and training needs and system utilisation across the Trust. Assist to ensure Workforce Systems are set upto meet the legal requirements of the Trust regarding Mandatory training, according to the requirements of Trust policy. Analyse and act on information to proactively manage agreed targets, standards, training activity producing regular reports. With responsibility to produce the monthly performance and divisional reporting matrix. To develop and implement all training materials required to ensure effective and accurate use of all systems through employee self service and within the HR team, working closely with the systems to deliver all training requirements. Audit and Governance Responsible for ensuring national regulation and policies are implemented and adhered to. To have oversight and auditing responsibility for the national Spine system and Smartcard access To be responsible for the security and development of the HR systems, creating and maintaining username accounts and passwords and to action requests accordingly. To be responsible for the data quality in HR systems and ensure accurate and timely transfer of all data to third parties as required, to also undertake periodic validation checks of data held on the Workforce systems, being accountable for the accuracy and utilisation capability of all data within the systems Work with other system stakeholders and the Systems Integration Officer to ensure that data is transferred automatically and accurately between various systems taking the lead to resolve problems or issues when they arise taking into consideration any impact on other systems. Responsible for developing auditing systems and ensure these take place and that feedback from users is sought and relevant actions are completed To work with senior management on all contract management with HR systems including payroll, to ensure that the service is in line with SLA and KPI requirements. Provide Root Cause Analysis (RCA) for allocated incidents and problems as directed; instigating emergency action, when required, liaising with other Trust Managers, as appropriate. Participate in Information Governance and security as required and ensure appropriate governance and security in own area. Service Improvement and Change Management Maintain systems and processes to continually monitor standards, e.g. identifying risks, benchmarking, audit, and prepare and implement action plans to improve quality of services. To develop and attend networks and work with suppliers and other third parties to build a positive partnership approach to managing the systems, and ensure all systems are working to their highest potential and innovative changes are made. Identify, suggest and implement changes to continuously improve efficiency and customer service. Undertake basic analysis of management information on a regular basis to demonstrate the performance of the team. To develop and support staff across the organization by leading system user groups to ensure that the key stakeholders and users are represented. The purpose of the user group is to ensure that the system(s) is used effectively, efficiently and safely. Provide training for all staff from own or other disciplines on own subject area, on one to one and group basis to all staff, adopting a flexible approach, and assess competence development to ensure appropriate use of systems going forward. In times of change, conduct system demonstrations and actively promote and champion the use of systems at every opportunity. Attend relevant departmental meetings to contribute to the organisational development of the department, and to ensure information is cascaded to the relevant staff. General Work on ad-hoc projects as directed by the Head of Workforce Transformation and system to support initiatives in local and national HR strategy. Develop appropriate policies and procedures in relation to the operation and administration of systems. Ensure that invoices relating to systems are checked for accuracy and passed for payment where required and when appropriate. Team Management and Leadership Responsible for the Workforce Systems Team ensuring development professionally in their roles and provide a high quality and continuously improving service. To provide cover for colleges in Workforce Transformation and Systems, ensuring continuity of services across the team not just in own area of responsibility. Demonstrate at all times the Christie values and behaviours, supporting and developing the team and personally seeking support, advice and help when required.
Workforce Systems Lead The Christie NHS Foundation Trust The Christie NHS Foundation Trust is seeking an experienced and forward-thinking Workforce Systems Lead to join our team. This is an exciting opportunity to lead the development, optimisation and integration of the Trust's workforce systems, ensuring they support the delivery of high-quality workforce services and our digital transformation ambitions. Reporting to the Resourcing & Systems Manager, you will provide leadership for workforce systems, payroll and employee information management systems. You will act as the Trust's subject matter expert, ensuring systems are secure, compliant, fully integrated and used effectively across the organisation. The role is pivotal in supporting the Trust's People Plan through a digital-first approach, driving innovation, improvement and service excellence. You will work closely with stakeholders across internal departments and external suppliers to maximise system functionality, improve processes and enhance the user experience for managers and staff. As a team leader, you will manage and develop the Workforce Systems team, fostering a culture of collaboration, accountability and continuous improvement. You will also lead system upgrades, governance activities, reporting frameworks and training initiatives, ensuring workforce data is reliable, accessible and supports informed decision-making. The Workforce Systems Lead will oversee the day-to-day management, development and governance of the Trust's workforce systems, ensuring they operate effectively, securely and in line with organisational and statutory requirements. You will act as a specialist for workforce systems, providing expert advice and support to managers and staff, resolving complex system issues and upgrades and integration projects. Working closely with Digital Services, Payroll, Learning and Development, Resourcing and external suppliers, you will ensure systems are configured to meet evolving business needs and deliver maximum value. A key aspect of the role is maintaining high standards of data quality, governance and reporting. You will lead audits, oversee user access and security arrangements, support information governance requirements, and ensure workforce information is accurate, reliable and available to support operational and strategic decision-making. The post holder will lead the development and delivery of workforce systems training, create accessible learning resources and support users across the organisation to maximise system adoption and capability. You will also champion continuous improvement by identifying opportunities to streamline processes, enhance functionality and improve customer experience. The Christie is one of Europe's leading cancer centres, looking after more than 64,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 25% patients are referred to us from other parts of the country. We are the largest radiotherapy provider in the NHS with one in 20 treatments delivered at The Christie. We have up to 15 linear accelerators operating across our network of sites. We operate the largest chemotherapy unit in the UK on our main site and treatments are also provided at 13 other networked sites, and in patients homes. And as a specialist tertiary surgical centre, we focus on rare cancers, complex procedures, and multidisciplinary approaches to cancer surgery, specialising in colorectal, peritoneal, gynaecological, urological and plastic surgery. We are also an international leader in research, with world first breakthroughs for over 100 years. We have been named by the UK's National Institute for Health Research (NIHR), as one of the best hospitals providing opportunities for patients to participate in clinical research studies, with more than 800 studies open at any time, caring for over 3,000 patients. Salary & Contract Company: The Christie NHS Foundation Trust Salary: £39,959 - £48,117 pro rata, per annum Hours: Full-time Location: Withington, M20 4BX Job type: Contract Posting date: 21 Aug 2026 Closing date: 20 Sept 2026 Summary The Christie NHS Foundation Trust is seeking an experienced and forward-thinking Workforce Systems Lead to join our team. This is an exciting opportunity to lead the development, optimisation and integration of the Trust's workforce systems, ensuring they support the delivery of high-quality workforce services and our digital transformation ambitions. Reporting to the Resourcing & Systems Manager, you will provide leadership for workforce systems, payroll and employee information management systems. You will act as the Trust's subject matter expert, ensuring systems are secure, compliant, fully integrated and used effectively across the organisation. The role is pivotal in supporting the Trust's People Plan through a digital-first approach, driving innovation, improvement and service excellence. You will work closely with stakeholders across internal departments and external suppliers to maximise system functionality, improve processes and enhance the user experience for managers and staff. As a team leader, you will manage and develop the Workforce Systems team, fostering a culture of collaboration, accountability and continuous improvement. You will also lead system upgrades, governance activities, reporting frameworks and training initiatives, ensuring workforce data is reliable, accessible and supports informed decision-making. The Workforce Systems Lead will oversee the day-to-day management, development and governance of the Trust's workforce systems, ensuring they operate effectively, securely and in line with organisational and statutory requirements. You will act as a specialist for workforce systems, providing expert advice and support to managers and staff, resolving complex system issues and upgrades and integration projects. Working closely with Digital Services, Payroll, Learning and Development, Resourcing and external suppliers, you will ensure systems are configured to meet evolving business needs and deliver maximum value. A key aspect of the role is maintaining high standards of data quality, governance and reporting. You will lead audits, oversee user access and security arrangements, support information governance requirements, and ensure workforce information is accurate, reliable and available to support operational and strategic decision-making. The post holder will lead the development and delivery of workforce systems training, create accessible learning resources and support users across the organisation to maximise system adoption and capability. You will also champion continuous improvement by identifying opportunities to streamline processes, enhance functionality and improve customer experience. DUTIES AND RESPONSIBILITIES Responsible for being the senior adviser in relation to use of workforce information and systems. Collaborate effectively with other functions within the wider HR team and Trust, to strategically drive the service and utilisation of HR systems. Participate in the development and transacting of the Workforce plan with responsibility for ensuring Workforce systems are set up to support the education and development of staff. Participate in the development, exercising, maintaining and reviewing of business continuity plans. Responsible for creating a continuous improvement culture for the team and driving through change at a fast moving pace. Strategy Responsible for being the senior adviser in relation to use of workforce information and systems. Collaborate effectively with other functions within the wider HR team and Trust, to strategically drive the service and utilisation of HR systems. Participate in the development and transacting of the Workforce plan with responsibility for ensuring Workforce systems are set up to support the education and development of staff. Participate in the development, exercising, maintaining and reviewing of business continuity plans. Responsible for creating a continuous improvement culture for the team and driving through change at a fast moving pace. HR Systems and Processes Responsible for providing specialist advice to managers and staff on all aspects of HR systems and processes, and act as a specialist in the field, interpreting and giving advice on national and local terms and conditions, and policies to all mangers within the Trust, as required. Responsible as the point of escalation for HR systems and processes, providing effective advice and support in a timely and pro-active manner to managers and providing solutions to complex queries including system, essential training and pay related. To tactfully handle complaints and escalating serious issues as appropriate. Responsible for developing and maintaining local protocols detailing the key processes in maintaining the system administration of the HR systems. Responsible for communicating effectively both internally and externally regarding the HR systems and resource function, ensuring continuity and quality throughout each step of the process. Liaising with Digital Services and the system suppliers, with regards to any system update and informing the relevant individuals and providing training accordingly. To act as an expert adviser on system queries from users offering support and guidance as necessary including the reporting of system faults to the systems suppliers for action and resolving these in a timely manner. . click apply for full job details
Aug 26, 2026
Full time
Workforce Systems Lead The Christie NHS Foundation Trust The Christie NHS Foundation Trust is seeking an experienced and forward-thinking Workforce Systems Lead to join our team. This is an exciting opportunity to lead the development, optimisation and integration of the Trust's workforce systems, ensuring they support the delivery of high-quality workforce services and our digital transformation ambitions. Reporting to the Resourcing & Systems Manager, you will provide leadership for workforce systems, payroll and employee information management systems. You will act as the Trust's subject matter expert, ensuring systems are secure, compliant, fully integrated and used effectively across the organisation. The role is pivotal in supporting the Trust's People Plan through a digital-first approach, driving innovation, improvement and service excellence. You will work closely with stakeholders across internal departments and external suppliers to maximise system functionality, improve processes and enhance the user experience for managers and staff. As a team leader, you will manage and develop the Workforce Systems team, fostering a culture of collaboration, accountability and continuous improvement. You will also lead system upgrades, governance activities, reporting frameworks and training initiatives, ensuring workforce data is reliable, accessible and supports informed decision-making. The Workforce Systems Lead will oversee the day-to-day management, development and governance of the Trust's workforce systems, ensuring they operate effectively, securely and in line with organisational and statutory requirements. You will act as a specialist for workforce systems, providing expert advice and support to managers and staff, resolving complex system issues and upgrades and integration projects. Working closely with Digital Services, Payroll, Learning and Development, Resourcing and external suppliers, you will ensure systems are configured to meet evolving business needs and deliver maximum value. A key aspect of the role is maintaining high standards of data quality, governance and reporting. You will lead audits, oversee user access and security arrangements, support information governance requirements, and ensure workforce information is accurate, reliable and available to support operational and strategic decision-making. The post holder will lead the development and delivery of workforce systems training, create accessible learning resources and support users across the organisation to maximise system adoption and capability. You will also champion continuous improvement by identifying opportunities to streamline processes, enhance functionality and improve customer experience. The Christie is one of Europe's leading cancer centres, looking after more than 64,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 25% patients are referred to us from other parts of the country. We are the largest radiotherapy provider in the NHS with one in 20 treatments delivered at The Christie. We have up to 15 linear accelerators operating across our network of sites. We operate the largest chemotherapy unit in the UK on our main site and treatments are also provided at 13 other networked sites, and in patients homes. And as a specialist tertiary surgical centre, we focus on rare cancers, complex procedures, and multidisciplinary approaches to cancer surgery, specialising in colorectal, peritoneal, gynaecological, urological and plastic surgery. We are also an international leader in research, with world first breakthroughs for over 100 years. We have been named by the UK's National Institute for Health Research (NIHR), as one of the best hospitals providing opportunities for patients to participate in clinical research studies, with more than 800 studies open at any time, caring for over 3,000 patients. Salary & Contract Company: The Christie NHS Foundation Trust Salary: £39,959 - £48,117 pro rata, per annum Hours: Full-time Location: Withington, M20 4BX Job type: Contract Posting date: 21 Aug 2026 Closing date: 20 Sept 2026 Summary The Christie NHS Foundation Trust is seeking an experienced and forward-thinking Workforce Systems Lead to join our team. This is an exciting opportunity to lead the development, optimisation and integration of the Trust's workforce systems, ensuring they support the delivery of high-quality workforce services and our digital transformation ambitions. Reporting to the Resourcing & Systems Manager, you will provide leadership for workforce systems, payroll and employee information management systems. You will act as the Trust's subject matter expert, ensuring systems are secure, compliant, fully integrated and used effectively across the organisation. The role is pivotal in supporting the Trust's People Plan through a digital-first approach, driving innovation, improvement and service excellence. You will work closely with stakeholders across internal departments and external suppliers to maximise system functionality, improve processes and enhance the user experience for managers and staff. As a team leader, you will manage and develop the Workforce Systems team, fostering a culture of collaboration, accountability and continuous improvement. You will also lead system upgrades, governance activities, reporting frameworks and training initiatives, ensuring workforce data is reliable, accessible and supports informed decision-making. The Workforce Systems Lead will oversee the day-to-day management, development and governance of the Trust's workforce systems, ensuring they operate effectively, securely and in line with organisational and statutory requirements. You will act as a specialist for workforce systems, providing expert advice and support to managers and staff, resolving complex system issues and upgrades and integration projects. Working closely with Digital Services, Payroll, Learning and Development, Resourcing and external suppliers, you will ensure systems are configured to meet evolving business needs and deliver maximum value. A key aspect of the role is maintaining high standards of data quality, governance and reporting. You will lead audits, oversee user access and security arrangements, support information governance requirements, and ensure workforce information is accurate, reliable and available to support operational and strategic decision-making. The post holder will lead the development and delivery of workforce systems training, create accessible learning resources and support users across the organisation to maximise system adoption and capability. You will also champion continuous improvement by identifying opportunities to streamline processes, enhance functionality and improve customer experience. DUTIES AND RESPONSIBILITIES Responsible for being the senior adviser in relation to use of workforce information and systems. Collaborate effectively with other functions within the wider HR team and Trust, to strategically drive the service and utilisation of HR systems. Participate in the development and transacting of the Workforce plan with responsibility for ensuring Workforce systems are set up to support the education and development of staff. Participate in the development, exercising, maintaining and reviewing of business continuity plans. Responsible for creating a continuous improvement culture for the team and driving through change at a fast moving pace. Strategy Responsible for being the senior adviser in relation to use of workforce information and systems. Collaborate effectively with other functions within the wider HR team and Trust, to strategically drive the service and utilisation of HR systems. Participate in the development and transacting of the Workforce plan with responsibility for ensuring Workforce systems are set up to support the education and development of staff. Participate in the development, exercising, maintaining and reviewing of business continuity plans. Responsible for creating a continuous improvement culture for the team and driving through change at a fast moving pace. HR Systems and Processes Responsible for providing specialist advice to managers and staff on all aspects of HR systems and processes, and act as a specialist in the field, interpreting and giving advice on national and local terms and conditions, and policies to all mangers within the Trust, as required. Responsible as the point of escalation for HR systems and processes, providing effective advice and support in a timely and pro-active manner to managers and providing solutions to complex queries including system, essential training and pay related. To tactfully handle complaints and escalating serious issues as appropriate. Responsible for developing and maintaining local protocols detailing the key processes in maintaining the system administration of the HR systems. Responsible for communicating effectively both internally and externally regarding the HR systems and resource function, ensuring continuity and quality throughout each step of the process. Liaising with Digital Services and the system suppliers, with regards to any system update and informing the relevant individuals and providing training accordingly. To act as an expert adviser on system queries from users offering support and guidance as necessary including the reporting of system faults to the systems suppliers for action and resolving these in a timely manner. . click apply for full job details
About the job Job summary Explore the world of HMRC Estates, where we lead the way in government property transformation. As a key player in one of the UK's largest property programmes, HMRC Estates offers safe, inclusive workplaces and exceptional career development opportunities. Our team is dedicated to delivering high-quality, user-friendly services that enable our colleagues to thrive in an environment where they truly belong. Watch the video below to meet some of our team and come and discover a career in your hands at HMRC. Build a Career in Property with HMRC Estates Estates is at the forefront of delivering the biggest property programme in the UK. We are the leading edge of Government property transformation. The purpose of Estates is to provide HMRC with an estate which is the right size and shape to meet both the current and future needs of our customers in HMRCs business areas. We are a customer service organisation which exists to offer high quality, easy to use services to enable our colleagues to perform at their best by providing working environments in which they want to work. Job description In this role you will be responsible for assuring the efficient and effective management of all aspects of operational security for sites within your area of responsibility. You will contribute to managing the contract by monitoring and reporting Key Performance Indicators associated with HRMC's external security service providers . You will ensure that day-to-day responsibilities for building related operational security obligations are met in accordance with the National Security Policies, including those policies that are owned by other directorates and government departments. You will operate in line with HMRC's strategy, Government standards and industry best practice to promote and enhance site security and preparedness to keep HMRC's people, assets, and buildings safe and secure. For more information please visit: Person specification Responsibilities: Identify, record, and analyse all building related security risks Undertake Level One Security Assurance in line with documented processes Work with the stakeholders to support and progress Security initiatives and project work Produce and maintain building security management documentation Undertake regular security reviews to ensure controls are adequate and meet existing standards and emerging threats and risks Work closely with the supplier with day to day activities and performance assurance Collaborate with stakeholders to ensure the effective and efficient delivery of physical security posture Support and collaborate with the Incident Manager with operational security incidents in line with HMRC and cross government guidelines Actively engage in any security exercises and initiatives Communicate security status, updates, risk and issues Proactively seek out and develop and expand contacts and networks and share best practice from lessons learnt and networking in order to drive continuous improvement Be visible and provide Security SME (Subject Matter Expert) advice Management of security systems access and disclosure of information in line with legislative guidance. Requirement to attend the office 60% of your time along with travelling to other sites and occasional overnight stays aswell as on-call requirement for out of hours cover Essential Criteria: Experience and knowledge of an operational security environment Experience of contract management skills Experience of customer relationship management including dealing with a diverse range of stakeholders Proven track record of analysing and resolving problems, developing opportunities, and implementing innovate solutions/approaches Able to demonstrate personal self-development Knowledge of operational security risk management Desirable Criteria: Experience of operating CCure 9000 Event Management System Experience of operating Victor/Videoedge Video Surveillance System Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Working Pattern Due to operational needs, these posts are full-time; however, applicants who need to work a more flexible arrangement are welcome to apply. We cannot guarantee that we can meet all requests to work flexibly as any agreement will be subject to business ability to accommodate. Any request to work a more flexible arrangement should be made prior to your acceptance of the provisional offer. Behaviours We'll assess you against these behaviours during the selection process: Making Effective Decisions Managing a Quality Service Seeing the Big Picture Working Together We only ask for evidence of these behaviours on your application form: Seeing the Big Picture Benefits Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history and previous experiences. A 750-word Personal Statement, describing how your skills and experience would make you suitable for the role, and how you meet the Essential Criteria and Person Specification. Separate 250-word statement for the specified Behaviour: Seeing the big picture. Please complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at interview. Further details around what this will entail are listed on the application form. Sift In the event of a large number of applications being received, an initial sift may be held on your Personal Statement. At full sift your behaviour statement, your CV and your Personal Statement, will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, you will be asked behaviour-based questions, to explore what you are capable of, and you will also be asked strength-based questions to explore your motivations relevant to the job role. This is an example of a strengths-based question : "It is often said that the customer's needs should come first. To what extent do you agree or disagree with this statement?" There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well. Interviews will take place via video link. Sift and interview dates to be confirmed. Please note that circumstances may arise that require the planned interview format to change. We will endeavour to provide you with as much notice of any change as possible. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form . click apply for full job details
Aug 26, 2026
Full time
About the job Job summary Explore the world of HMRC Estates, where we lead the way in government property transformation. As a key player in one of the UK's largest property programmes, HMRC Estates offers safe, inclusive workplaces and exceptional career development opportunities. Our team is dedicated to delivering high-quality, user-friendly services that enable our colleagues to thrive in an environment where they truly belong. Watch the video below to meet some of our team and come and discover a career in your hands at HMRC. Build a Career in Property with HMRC Estates Estates is at the forefront of delivering the biggest property programme in the UK. We are the leading edge of Government property transformation. The purpose of Estates is to provide HMRC with an estate which is the right size and shape to meet both the current and future needs of our customers in HMRCs business areas. We are a customer service organisation which exists to offer high quality, easy to use services to enable our colleagues to perform at their best by providing working environments in which they want to work. Job description In this role you will be responsible for assuring the efficient and effective management of all aspects of operational security for sites within your area of responsibility. You will contribute to managing the contract by monitoring and reporting Key Performance Indicators associated with HRMC's external security service providers . You will ensure that day-to-day responsibilities for building related operational security obligations are met in accordance with the National Security Policies, including those policies that are owned by other directorates and government departments. You will operate in line with HMRC's strategy, Government standards and industry best practice to promote and enhance site security and preparedness to keep HMRC's people, assets, and buildings safe and secure. For more information please visit: Person specification Responsibilities: Identify, record, and analyse all building related security risks Undertake Level One Security Assurance in line with documented processes Work with the stakeholders to support and progress Security initiatives and project work Produce and maintain building security management documentation Undertake regular security reviews to ensure controls are adequate and meet existing standards and emerging threats and risks Work closely with the supplier with day to day activities and performance assurance Collaborate with stakeholders to ensure the effective and efficient delivery of physical security posture Support and collaborate with the Incident Manager with operational security incidents in line with HMRC and cross government guidelines Actively engage in any security exercises and initiatives Communicate security status, updates, risk and issues Proactively seek out and develop and expand contacts and networks and share best practice from lessons learnt and networking in order to drive continuous improvement Be visible and provide Security SME (Subject Matter Expert) advice Management of security systems access and disclosure of information in line with legislative guidance. Requirement to attend the office 60% of your time along with travelling to other sites and occasional overnight stays aswell as on-call requirement for out of hours cover Essential Criteria: Experience and knowledge of an operational security environment Experience of contract management skills Experience of customer relationship management including dealing with a diverse range of stakeholders Proven track record of analysing and resolving problems, developing opportunities, and implementing innovate solutions/approaches Able to demonstrate personal self-development Knowledge of operational security risk management Desirable Criteria: Experience of operating CCure 9000 Event Management System Experience of operating Victor/Videoedge Video Surveillance System Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Working Pattern Due to operational needs, these posts are full-time; however, applicants who need to work a more flexible arrangement are welcome to apply. We cannot guarantee that we can meet all requests to work flexibly as any agreement will be subject to business ability to accommodate. Any request to work a more flexible arrangement should be made prior to your acceptance of the provisional offer. Behaviours We'll assess you against these behaviours during the selection process: Making Effective Decisions Managing a Quality Service Seeing the Big Picture Working Together We only ask for evidence of these behaviours on your application form: Seeing the Big Picture Benefits Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history and previous experiences. A 750-word Personal Statement, describing how your skills and experience would make you suitable for the role, and how you meet the Essential Criteria and Person Specification. Separate 250-word statement for the specified Behaviour: Seeing the big picture. Please complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at interview. Further details around what this will entail are listed on the application form. Sift In the event of a large number of applications being received, an initial sift may be held on your Personal Statement. At full sift your behaviour statement, your CV and your Personal Statement, will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, you will be asked behaviour-based questions, to explore what you are capable of, and you will also be asked strength-based questions to explore your motivations relevant to the job role. This is an example of a strengths-based question : "It is often said that the customer's needs should come first. To what extent do you agree or disagree with this statement?" There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well. Interviews will take place via video link. Sift and interview dates to be confirmed. Please note that circumstances may arise that require the planned interview format to change. We will endeavour to provide you with as much notice of any change as possible. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form . click apply for full job details
Job Description Overview The Senior Construction Assurance Manager will provide support to the HS2 NEC3 Project Manager and be accountable for providing specialist constructability support and expertise at each stage of the construction process. The post holder will also undertake a risk based approach to the assurance of the constructability of the Works, whilst maintaining standards of health and safety, and supporting the required project delivery outcomes, namely, quality, environmental impact, Undertakings and Assurance obligations. The post-holder will work closely with the HS2 NEC3 Supervisor, the HS2 Compliance and Assurance Manager, and the Stakeholder and Interfaces Manager in undertaking their role. Your role In line with the HS2 client model, lead and manage performance of the directorate and the supply chain to deliver the integrated design, engineering, planning and delivery for Construction. Integrate and manage interfaces including relevant strategic and local stakeholders to enable the effective delivery of Construction. Ensure we meet our requirements in accordance with the obligations set out in the Development Agreement and any associated Undertakings and Assurances. Accountable for Constructability Assurance, taking a risk-based approach by reviewing processes and plans that are considered to be high risk to HS2. Accountable for providing specialist advice and expertise at all stages of the construction process to the NEC 3 Project Manager in administering the contract. Responsible for managing the HS2 Control Point Process. Responsible for facilitating safety tours and other site based HS2 safety practices. Responsible for supporting the NEC3 Project Manager in discharging their duties. Responsible for supporting the NEC3 Supervisor in discharging their duties. Responsible for supporting the functional teams in assuring that the works are adhering to U&A's, EMR and CoCP requirements. Responsible for supporting HS2 cross contract interfaces with respect to constructability. Actively promote and embed Equality Diversity and Inclusion (EDI) in all your work, and support and comply with all organisational initiatives, policies and procedures on EDI. About you Skills Conflict Management - Reads situations quickly; good at focused listening; can find common ground and get cooperation and constructive outcomes with minimum noise. Decision Quality - Gathering and synthesising Clear Direction - Defining and prioritising objectives, analysing inputs, assessing and challenging data, defining strategies and supporting rationales. Knowledge Best practice IPT management principles and matrix organisations. Applicable UK construction regulations including Construction Design Management (CDM) and (Construction Safety Management) CSM requirements. Knowledge and experience of site-based processes and procedures for health, safety, environmental and environmental management. Demonstrable record evidencing knowledge of construction methodology. Supply chain sectors across various geographies and industries (incl. civil, construction and rail). Type of Experience Proven experience in managing and administering contracts, preferably NEC. Proven construction experience gained across a range of large-scale projects, with a sound understanding of construction planning. Degree level qualification in civil engineering, construction or building science or the equivalent experience. Rewards & benefits Explore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. Be rewarded. Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. About AtkinsRéalis We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Worker Type Employee Job Type Regular At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. Created by the integration of long-standing organizations dating back to 1911, AtkinsRéalis is a world-class engineering services and nuclear company dedicated to engineering a better future for our planet and its people. We create sustainable solutions that connect people, data and technology to transform the world's infrastructure and energy systems. We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consulting, advisory & environmental services, intelligent networks & cybersecurity, design & engineering, procurement, project & construction management, operations & maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in strategic sectors such as Engineering Services, Nuclear and Capital. News and information are available at Atkinsrealis or follow us on LinkedIn.
Aug 26, 2026
Full time
Job Description Overview The Senior Construction Assurance Manager will provide support to the HS2 NEC3 Project Manager and be accountable for providing specialist constructability support and expertise at each stage of the construction process. The post holder will also undertake a risk based approach to the assurance of the constructability of the Works, whilst maintaining standards of health and safety, and supporting the required project delivery outcomes, namely, quality, environmental impact, Undertakings and Assurance obligations. The post-holder will work closely with the HS2 NEC3 Supervisor, the HS2 Compliance and Assurance Manager, and the Stakeholder and Interfaces Manager in undertaking their role. Your role In line with the HS2 client model, lead and manage performance of the directorate and the supply chain to deliver the integrated design, engineering, planning and delivery for Construction. Integrate and manage interfaces including relevant strategic and local stakeholders to enable the effective delivery of Construction. Ensure we meet our requirements in accordance with the obligations set out in the Development Agreement and any associated Undertakings and Assurances. Accountable for Constructability Assurance, taking a risk-based approach by reviewing processes and plans that are considered to be high risk to HS2. Accountable for providing specialist advice and expertise at all stages of the construction process to the NEC 3 Project Manager in administering the contract. Responsible for managing the HS2 Control Point Process. Responsible for facilitating safety tours and other site based HS2 safety practices. Responsible for supporting the NEC3 Project Manager in discharging their duties. Responsible for supporting the NEC3 Supervisor in discharging their duties. Responsible for supporting the functional teams in assuring that the works are adhering to U&A's, EMR and CoCP requirements. Responsible for supporting HS2 cross contract interfaces with respect to constructability. Actively promote and embed Equality Diversity and Inclusion (EDI) in all your work, and support and comply with all organisational initiatives, policies and procedures on EDI. About you Skills Conflict Management - Reads situations quickly; good at focused listening; can find common ground and get cooperation and constructive outcomes with minimum noise. Decision Quality - Gathering and synthesising Clear Direction - Defining and prioritising objectives, analysing inputs, assessing and challenging data, defining strategies and supporting rationales. Knowledge Best practice IPT management principles and matrix organisations. Applicable UK construction regulations including Construction Design Management (CDM) and (Construction Safety Management) CSM requirements. Knowledge and experience of site-based processes and procedures for health, safety, environmental and environmental management. Demonstrable record evidencing knowledge of construction methodology. Supply chain sectors across various geographies and industries (incl. civil, construction and rail). Type of Experience Proven experience in managing and administering contracts, preferably NEC. Proven construction experience gained across a range of large-scale projects, with a sound understanding of construction planning. Degree level qualification in civil engineering, construction or building science or the equivalent experience. Rewards & benefits Explore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. Be rewarded. Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. About AtkinsRéalis We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Worker Type Employee Job Type Regular At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. Created by the integration of long-standing organizations dating back to 1911, AtkinsRéalis is a world-class engineering services and nuclear company dedicated to engineering a better future for our planet and its people. We create sustainable solutions that connect people, data and technology to transform the world's infrastructure and energy systems. We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consulting, advisory & environmental services, intelligent networks & cybersecurity, design & engineering, procurement, project & construction management, operations & maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in strategic sectors such as Engineering Services, Nuclear and Capital. News and information are available at Atkinsrealis or follow us on LinkedIn.
We are hiring for a Job Position of Assistant Manager Credit into Loan Syndications for an International Bank based in London. Location: London Employment Type: Full-time / Permanent Department: Loan Syndications / Corporate Banking / Wholsale Banking About the Role We are looking for a dynamic and experienced Loan Syndications professional to join our team. The role involves identifying and developing syndicated lending opportunities, assessing credit and financial risks, managing loan assets, and maintaining strong relationships with corporate clients, banks, and financial institutions. The successful candidate will have a strong understanding of the loan syndication market, financial analysis, credit assessment, documentation, and portfolio management , along with excellent relationship management and communication skills. Key Responsibilities Develop a strong understanding of the loan syndication market, key players, products, and market trends . Scout the market and generate new business leads in line with business targets. Build and maintain effective relationships with banks, financial institutions, corporate clients, and other market participants . Gather market intelligence and identify opportunities for participation in syndicated loan transactions. Assess business opportunities and evaluate associated financial, credit, and transaction risks . Conduct detailed financial and balance sheet analysis and identify relevant risk parameters. Prepare and compile comprehensive loan proposals for presentation to the Credit Committee . Support transactions involving syndicated loans, project finance, structured finance, and corporate finance . Manage the end-to-end documentation process for sanctioned loan facilities. Liaise with the Bank's solicitors, clients, agents, and other counterparties through to execution of documentation. Ensure the exchange, execution, and safe custody of relevant loan and security documents. Coordinate with the Credit Administration team for opening loan accounts and ensuring timely updating of borrower information. Monitor assigned loan portfolios and maintain appropriate asset quality and internal controls. Maintain continuous liaison with Credit Administration regarding loan operations and account monitoring. Identify early warning signals and potential stress in existing loan assets and recommend appropriate resolution strategies. Support restructuring, rescheduling, or write-off of accounts in accordance with Bank policies and approved procedures. Maintain proper records and diaries for periodic loan reviews, renewals, and monitoring . Coordinate internal housekeeping activities and facilitate audits. Prepare responses to audit observations, compile compliance remarks, and ensure timely closure of audit reports. Prepare and submit periodic reports and regulatory/internal returns as required. Conduct client, bank, and financial institution visits at the pre-sanction stage and periodically thereafter to maintain relationships and identify new business opportunities. Prepare visit reports/minutes and presentations for review by appropriate authorities. Act as the primary relationship point for clients and counterparties, ensuring effective communication and resolution of issues. Coordinate with internal stakeholders to ensure smooth execution and administration of transactions. Support the wider Syndications team and handle routine departmental responsibilities when required. Perform any other duties assigned by the Head of the Department or Relationship Team. Required Skills & Competencies Strong understanding of the Loan Syndication market and associated terminology. Good knowledge of syndicated lending, corporate finance, project finance, and structured finance . Strong financial and balance sheet analysis skills. Understanding of credit assessment, risk evaluation, and loan portfolio management. Strong relationship management skills with the ability to interact effectively with corporate clients, banks, and financial institutions . Excellent verbal and written communication skills. Strong negotiation, analytical, and problem-solving abilities. Good understanding of loan documentation, security creation, and credit administration processes. Proficiency in MS Word, Excel, and Access . Strong attention to detail with a focus on accuracy and timely turnaround. Ability to manage multiple priorities and work effectively under pressure. Ability to identify potential risks and recommend practical solutions. Strong teamwork and stakeholder-management skills. Preferred Profile Candidates with experience in Loan Syndication, Corporate Banking, Credit, Project Finance, Structured Finance, or Corporate Finance will be preferred. Experience working with banks, financial institutions, or corporate lending teams would be an advantage.
Aug 26, 2026
Full time
We are hiring for a Job Position of Assistant Manager Credit into Loan Syndications for an International Bank based in London. Location: London Employment Type: Full-time / Permanent Department: Loan Syndications / Corporate Banking / Wholsale Banking About the Role We are looking for a dynamic and experienced Loan Syndications professional to join our team. The role involves identifying and developing syndicated lending opportunities, assessing credit and financial risks, managing loan assets, and maintaining strong relationships with corporate clients, banks, and financial institutions. The successful candidate will have a strong understanding of the loan syndication market, financial analysis, credit assessment, documentation, and portfolio management , along with excellent relationship management and communication skills. Key Responsibilities Develop a strong understanding of the loan syndication market, key players, products, and market trends . Scout the market and generate new business leads in line with business targets. Build and maintain effective relationships with banks, financial institutions, corporate clients, and other market participants . Gather market intelligence and identify opportunities for participation in syndicated loan transactions. Assess business opportunities and evaluate associated financial, credit, and transaction risks . Conduct detailed financial and balance sheet analysis and identify relevant risk parameters. Prepare and compile comprehensive loan proposals for presentation to the Credit Committee . Support transactions involving syndicated loans, project finance, structured finance, and corporate finance . Manage the end-to-end documentation process for sanctioned loan facilities. Liaise with the Bank's solicitors, clients, agents, and other counterparties through to execution of documentation. Ensure the exchange, execution, and safe custody of relevant loan and security documents. Coordinate with the Credit Administration team for opening loan accounts and ensuring timely updating of borrower information. Monitor assigned loan portfolios and maintain appropriate asset quality and internal controls. Maintain continuous liaison with Credit Administration regarding loan operations and account monitoring. Identify early warning signals and potential stress in existing loan assets and recommend appropriate resolution strategies. Support restructuring, rescheduling, or write-off of accounts in accordance with Bank policies and approved procedures. Maintain proper records and diaries for periodic loan reviews, renewals, and monitoring . Coordinate internal housekeeping activities and facilitate audits. Prepare responses to audit observations, compile compliance remarks, and ensure timely closure of audit reports. Prepare and submit periodic reports and regulatory/internal returns as required. Conduct client, bank, and financial institution visits at the pre-sanction stage and periodically thereafter to maintain relationships and identify new business opportunities. Prepare visit reports/minutes and presentations for review by appropriate authorities. Act as the primary relationship point for clients and counterparties, ensuring effective communication and resolution of issues. Coordinate with internal stakeholders to ensure smooth execution and administration of transactions. Support the wider Syndications team and handle routine departmental responsibilities when required. Perform any other duties assigned by the Head of the Department or Relationship Team. Required Skills & Competencies Strong understanding of the Loan Syndication market and associated terminology. Good knowledge of syndicated lending, corporate finance, project finance, and structured finance . Strong financial and balance sheet analysis skills. Understanding of credit assessment, risk evaluation, and loan portfolio management. Strong relationship management skills with the ability to interact effectively with corporate clients, banks, and financial institutions . Excellent verbal and written communication skills. Strong negotiation, analytical, and problem-solving abilities. Good understanding of loan documentation, security creation, and credit administration processes. Proficiency in MS Word, Excel, and Access . Strong attention to detail with a focus on accuracy and timely turnaround. Ability to manage multiple priorities and work effectively under pressure. Ability to identify potential risks and recommend practical solutions. Strong teamwork and stakeholder-management skills. Preferred Profile Candidates with experience in Loan Syndication, Corporate Banking, Credit, Project Finance, Structured Finance, or Corporate Finance will be preferred. Experience working with banks, financial institutions, or corporate lending teams would be an advantage.
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities - Create, oversee, and drive a culture of safety and wellbeing - Analyse and implement changes to keep quality and productivity at a consistently high level - Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility - Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence - Work collaboratively with management-level colleagues to standardise shift practices A day in the life You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers. Please note this role may require night shift working. Candidates are expected to be flexible in working hours across days and nights. About the team Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles millions of orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we're always looking for ways to offer a bigger, better product range - delivered quickly and affordably. The CF team are the first people in the chain that helps customers get products at the speed we're known for. We're based in Fulfilment Centres, which are at the heart of Amazon's fast-paced Operations network. Our centres are sometimes referred to as the 'First Mile' because it's where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock. Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions BASIC QUALIFICATIONS - Advanced degree, or Bachelor's degree - Experience in people management and team development - Experience engaging, verbally and in writing, with internal and external stakeholders to convey complex ideas in a clear, concise manner - Experience using data analysis to drive business decisions - Speak, write, and read fluently in English, and have the ability to take direction in English PREFERRED QUALIFICATIONS - Experience with Six Sigma tools and Lean techniques, or experience in similar environments - Experience designing AI, Computer Vision, or Mapping products - Experience within a distribution center, logistics, or manufacturing environment - Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Aug 26, 2026
Full time
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities - Create, oversee, and drive a culture of safety and wellbeing - Analyse and implement changes to keep quality and productivity at a consistently high level - Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility - Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence - Work collaboratively with management-level colleagues to standardise shift practices A day in the life You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers. Please note this role may require night shift working. Candidates are expected to be flexible in working hours across days and nights. About the team Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles millions of orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we're always looking for ways to offer a bigger, better product range - delivered quickly and affordably. The CF team are the first people in the chain that helps customers get products at the speed we're known for. We're based in Fulfilment Centres, which are at the heart of Amazon's fast-paced Operations network. Our centres are sometimes referred to as the 'First Mile' because it's where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock. Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions BASIC QUALIFICATIONS - Advanced degree, or Bachelor's degree - Experience in people management and team development - Experience engaging, verbally and in writing, with internal and external stakeholders to convey complex ideas in a clear, concise manner - Experience using data analysis to drive business decisions - Speak, write, and read fluently in English, and have the ability to take direction in English PREFERRED QUALIFICATIONS - Experience with Six Sigma tools and Lean techniques, or experience in similar environments - Experience designing AI, Computer Vision, or Mapping products - Experience within a distribution center, logistics, or manufacturing environment - Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Please note this is 1 year Fix Term Contract This position offers an exciting opportunity to make history and become a member of a team whose purpose is to solve complex challenges and create unprecedented customer experiences. We're looking for creative leaders with a passion for innovation, knack for problem solving, and dedication to creating world-class customer experiences. The Central Operations Shift Manager ensures a positive delivery experience of orders by planning delivery stations daily headcount from a central perspective. Through the use of tools, management of a team of associates, and coordination with various partners, shift managers are accountable for cost, customer experience, and delivery partner experience. In addition, you will be instrumental in developing best practices and standard work for the network. Shift Manager- AMZL Central Ops will lead a team of up to 10 associates, serving as problem solver and primary escalation point for the team, provide periodic updates to Area/Ops Managers about status of the operation or any major escalations, allocate labour and train new associates, drive continuous improvement into our operation, and enforce SOP compliance and SLAs response times. Responsibilities: - Oversee the daily headcount planning for the delivery stations - Make decisions and execute in a fast-paced environment. - Leverage quantitative analysis to identify best practices that improve customer, cost, and delivery partner outcomes - Develop processes and systems to achieve metrics, often requiring scrappy solutions to temporarily overcome technical limitations. The ability to scale will be critical to all processes - Serve as a problem solver and primary escalation point for the team of associates - Lead a shift with 10+ people working on 3 core areas while owning all aspects of daily operations. - Provide periodic updates to Area Managers about the status of the operation or any major escalations, on a daily basis - Develop best practices and standard work. Drive continuous improvement into our operation. - Enforce SOP compliance and SLAs response times, and escalate any deviation from the standard - Maintain a full understanding of workflow and daily metrics goals - Review and update SOPs as required - Work with KPI's to drive performance and maintain high standards across the different functions. Key job responsibilities Responsibilities: - Responsible for last-mile customer experience, last-mile cost - Use data-driven decision making to achieve daily operational excellence. - Make decisions and execute in a fast-paced environment. - Leverage quantitative analysis to identify best practices that improve customer, cost, and delivery partner outcomes - Develop processes and systems to achieve metrics, often requiring scrappy solutions to temporarily overcome technical limitations. The ability to scale will be critical to all processes - Serve as a problem solver and primary escalation point for the team of associates - Maintain a full understanding of workflow and daily metrics goals - Review and update SOPs as required - Identify and address safety hazards within the work Shift, and participate in safety initiatives - Provide vacation coverage for Shift Managers - Ensure successful performance in your business Shift through tracking and reporting metrics A day in the life As a CRS Shift Manager, you will be part of a team that drives performance on day to day operations and projects for EU CO. Process adherance/improvement will play a key role in deliverables to both our Delivery Station and Delivery Service Partner Management team. You will be responsible and be accountable for daily metrics. You will be accountable for driving program scoping, roll out and compliance/monitoring and stakeholder experience. BASIC QUALIFICATIONS - Bachelor's degree or above in Engineering (any domain), Operations, Business Administration, or a related field - Experience using analytical thinking and problem-solving skills to identify root causes of technical problems - Experience in ownership of projects and communicating timelines and executing independently - Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive) - Experience in oral and written communication in English - Experience with planning, performance metrics, and process improvement - Experience working with customers with a passion for delivering exceptional service, or experience that includes strong analytical skills, attention to detail, and effective communication abilities - Work flexible schedules/shifts/areas, including weekends, nights, and/or holidays - Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc. PREFERRED QUALIFICATIONS - Experience managing operations and customer service teams with extensive knowledge of Logistics - Experience experience managing a team of 10+ employees - Experience leading teams and driving results through team members - Experience in performing team building, coaching, and managing - Experience that includes strong analytical skills, attention to detail, and effective communication abilities - You like adventures and taking risks. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Aug 26, 2026
Full time
Please note this is 1 year Fix Term Contract This position offers an exciting opportunity to make history and become a member of a team whose purpose is to solve complex challenges and create unprecedented customer experiences. We're looking for creative leaders with a passion for innovation, knack for problem solving, and dedication to creating world-class customer experiences. The Central Operations Shift Manager ensures a positive delivery experience of orders by planning delivery stations daily headcount from a central perspective. Through the use of tools, management of a team of associates, and coordination with various partners, shift managers are accountable for cost, customer experience, and delivery partner experience. In addition, you will be instrumental in developing best practices and standard work for the network. Shift Manager- AMZL Central Ops will lead a team of up to 10 associates, serving as problem solver and primary escalation point for the team, provide periodic updates to Area/Ops Managers about status of the operation or any major escalations, allocate labour and train new associates, drive continuous improvement into our operation, and enforce SOP compliance and SLAs response times. Responsibilities: - Oversee the daily headcount planning for the delivery stations - Make decisions and execute in a fast-paced environment. - Leverage quantitative analysis to identify best practices that improve customer, cost, and delivery partner outcomes - Develop processes and systems to achieve metrics, often requiring scrappy solutions to temporarily overcome technical limitations. The ability to scale will be critical to all processes - Serve as a problem solver and primary escalation point for the team of associates - Lead a shift with 10+ people working on 3 core areas while owning all aspects of daily operations. - Provide periodic updates to Area Managers about the status of the operation or any major escalations, on a daily basis - Develop best practices and standard work. Drive continuous improvement into our operation. - Enforce SOP compliance and SLAs response times, and escalate any deviation from the standard - Maintain a full understanding of workflow and daily metrics goals - Review and update SOPs as required - Work with KPI's to drive performance and maintain high standards across the different functions. Key job responsibilities Responsibilities: - Responsible for last-mile customer experience, last-mile cost - Use data-driven decision making to achieve daily operational excellence. - Make decisions and execute in a fast-paced environment. - Leverage quantitative analysis to identify best practices that improve customer, cost, and delivery partner outcomes - Develop processes and systems to achieve metrics, often requiring scrappy solutions to temporarily overcome technical limitations. The ability to scale will be critical to all processes - Serve as a problem solver and primary escalation point for the team of associates - Maintain a full understanding of workflow and daily metrics goals - Review and update SOPs as required - Identify and address safety hazards within the work Shift, and participate in safety initiatives - Provide vacation coverage for Shift Managers - Ensure successful performance in your business Shift through tracking and reporting metrics A day in the life As a CRS Shift Manager, you will be part of a team that drives performance on day to day operations and projects for EU CO. Process adherance/improvement will play a key role in deliverables to both our Delivery Station and Delivery Service Partner Management team. You will be responsible and be accountable for daily metrics. You will be accountable for driving program scoping, roll out and compliance/monitoring and stakeholder experience. BASIC QUALIFICATIONS - Bachelor's degree or above in Engineering (any domain), Operations, Business Administration, or a related field - Experience using analytical thinking and problem-solving skills to identify root causes of technical problems - Experience in ownership of projects and communicating timelines and executing independently - Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive) - Experience in oral and written communication in English - Experience with planning, performance metrics, and process improvement - Experience working with customers with a passion for delivering exceptional service, or experience that includes strong analytical skills, attention to detail, and effective communication abilities - Work flexible schedules/shifts/areas, including weekends, nights, and/or holidays - Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc. PREFERRED QUALIFICATIONS - Experience managing operations and customer service teams with extensive knowledge of Logistics - Experience experience managing a team of 10+ employees - Experience leading teams and driving results through team members - Experience in performing team building, coaching, and managing - Experience that includes strong analytical skills, attention to detail, and effective communication abilities - You like adventures and taking risks. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This role focuses on those who have military experience interested in working in the private sector. Amazon's military recruiting team is available to discuss the many opportunities within Amazon Operations. At Amazon, thousands of former military are driving innovation and raising the bar on customer experience. On a daily basis, those with military backgrounds are able to apply their knowledge, skills, and leadership abilities in a wide variety of careers - influencing change across the globe. Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities - Create, oversee, and drive a culture of safety and wellbeing - Analyse and implement changes to keep quality and productivity at a consistently high level - Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility - Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence - Work collaboratively with management-level colleagues to standardise shift practices A day in the life You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers. This will be a Night Shift Role. About the team Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we're always looking for ways to offer a bigger, better product range - delivered quickly and affordably. The CF team are the first people in the chain that helps customers get products at the speed we're known for. We're based in Fulfilment Centres, which are at the heart of Amazon's fast-paced Operations network. Our centres are sometimes referred to as the 'First Mile' because it's where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock. Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions BASIC QUALIFICATIONS - Experience in people management - Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams - Experience using data to influence business decisions - Experience in English-language communication skills, both written and verbal - Bachelor's degree, or Advanced degree, or equivalent experience PREFERRED QUALIFICATIONS - Bachelor's degree, or a Master's degree and experience working for Amazon or any Amazon subsidiary or affiliate - Knowledge of Six Sigma tools, Lean techniques, PMP or similar standards preferred - Experience in logistics, transportation, supply chain, import/export operations, or data entry/data administration - Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Aug 26, 2026
Full time
This role focuses on those who have military experience interested in working in the private sector. Amazon's military recruiting team is available to discuss the many opportunities within Amazon Operations. At Amazon, thousands of former military are driving innovation and raising the bar on customer experience. On a daily basis, those with military backgrounds are able to apply their knowledge, skills, and leadership abilities in a wide variety of careers - influencing change across the globe. Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities - Create, oversee, and drive a culture of safety and wellbeing - Analyse and implement changes to keep quality and productivity at a consistently high level - Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility - Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence - Work collaboratively with management-level colleagues to standardise shift practices A day in the life You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers. This will be a Night Shift Role. About the team Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we're always looking for ways to offer a bigger, better product range - delivered quickly and affordably. The CF team are the first people in the chain that helps customers get products at the speed we're known for. We're based in Fulfilment Centres, which are at the heart of Amazon's fast-paced Operations network. Our centres are sometimes referred to as the 'First Mile' because it's where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock. Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions BASIC QUALIFICATIONS - Experience in people management - Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams - Experience using data to influence business decisions - Experience in English-language communication skills, both written and verbal - Bachelor's degree, or Advanced degree, or equivalent experience PREFERRED QUALIFICATIONS - Bachelor's degree, or a Master's degree and experience working for Amazon or any Amazon subsidiary or affiliate - Knowledge of Six Sigma tools, Lean techniques, PMP or similar standards preferred - Experience in logistics, transportation, supply chain, import/export operations, or data entry/data administration - Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Area Manager - Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity, while also playing an integral role in the expansion and launch of Nexus and Grocery across EU AMZL. Key job responsibilities Night Shift Area Manager - leading >30-80 Associates and Supervisors. In this role, you're required to: - Create, oversee, and drive a culture of safety and wellbeing - Analyse and implement changes to keep quality and productivity at a consistently high level - Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility - Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence - Work collaboratively with management-level colleagues to standardise shift practices A day in the life You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers. About the team DCR3 - Croydon it's an exciting Delivery Station in London. One of the biggest Same-Day operations across the EU, delivering to our customers in the southern London area. Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts. Nexus is a micro-fulfillment solution designed to enable faster same-day delivery service by combining storage and dispatch operations within existing Amazon buildings, primarily Delivery Stations. The initiative also integrates fresh and frozen groceries into their Same Day delivery service, creating a convenient one-stop shopping experience for customers in need of immediate grocery delivery. BASIC QUALIFICATIONS - Bachelor's degree, or MBA in business, data science, public administration, finance, engineering, human resources or related field - Speak, write, and read fluently in English at C1 level or above - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience in making data driven business decisions - Experience in supply chain, commodity, and supplier management in a high volume, global sourcing and operations manufacturing environment with a global supply base of contract manufacturers PREFERRED QUALIFICATIONS - Knowledge of Lean, Six Sigma and Kaizen techniques - Experience in warehouse operations and logistics or equivalent - Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Aug 26, 2026
Full time
Area Manager - Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity, while also playing an integral role in the expansion and launch of Nexus and Grocery across EU AMZL. Key job responsibilities Night Shift Area Manager - leading >30-80 Associates and Supervisors. In this role, you're required to: - Create, oversee, and drive a culture of safety and wellbeing - Analyse and implement changes to keep quality and productivity at a consistently high level - Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility - Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence - Work collaboratively with management-level colleagues to standardise shift practices A day in the life You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers. About the team DCR3 - Croydon it's an exciting Delivery Station in London. One of the biggest Same-Day operations across the EU, delivering to our customers in the southern London area. Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts. Nexus is a micro-fulfillment solution designed to enable faster same-day delivery service by combining storage and dispatch operations within existing Amazon buildings, primarily Delivery Stations. The initiative also integrates fresh and frozen groceries into their Same Day delivery service, creating a convenient one-stop shopping experience for customers in need of immediate grocery delivery. BASIC QUALIFICATIONS - Bachelor's degree, or MBA in business, data science, public administration, finance, engineering, human resources or related field - Speak, write, and read fluently in English at C1 level or above - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience in making data driven business decisions - Experience in supply chain, commodity, and supplier management in a high volume, global sourcing and operations manufacturing environment with a global supply base of contract manufacturers PREFERRED QUALIFICATIONS - Knowledge of Lean, Six Sigma and Kaizen techniques - Experience in warehouse operations and logistics or equivalent - Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities - Create, oversee, and drive a culture of safety and wellbeing - Analyse and implement changes to keep quality and productivity at a consistently high level - Oversee projects to streamline processes, optimize productivity and increase quality of service for customers within your area of responsibility - Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence - Work collaboratively with management-level colleagues to standardize shift practices A day in the life You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers. BASIC QUALIFICATIONS Bachelor's degree or equivalent in business, operations, logistics, supply chain or engineering Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization Experience managing, motivating, and influencing team behaviors Experience demonstrating problem solving and root cause analysis Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround Work a flexible work schedule including evenings, overnights, and weekends PREFERRED QUALIFICATIONS - Experience within a distribution center, logistics, or manufacturing environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Aug 26, 2026
Full time
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities - Create, oversee, and drive a culture of safety and wellbeing - Analyse and implement changes to keep quality and productivity at a consistently high level - Oversee projects to streamline processes, optimize productivity and increase quality of service for customers within your area of responsibility - Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence - Work collaboratively with management-level colleagues to standardize shift practices A day in the life You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers. BASIC QUALIFICATIONS Bachelor's degree or equivalent in business, operations, logistics, supply chain or engineering Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization Experience managing, motivating, and influencing team behaviors Experience demonstrating problem solving and root cause analysis Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround Work a flexible work schedule including evenings, overnights, and weekends PREFERRED QUALIFICATIONS - Experience within a distribution center, logistics, or manufacturing environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity, while also playing an integral role in the expansion and launch of Nexus and Grocery across EU AMZL. Key job responsibilities Create, oversee, and drive a culture of safety and wellbeing Analyse and implement changes to keep quality and productivity at a consistently high level Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence Work collaboratively with management-level colleagues to standardise shift practices A day in the life You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers. About the team Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts. BASIC QUALIFICATIONS - Bachelor's degree, or Master's degree - Experience in people management - Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams - Experience using data to influence business decisions - Experience in English-language communication skills, both written and verbal PREFERRED QUALIFICATIONS - Experience with Six Sigma tools and Lean techniques - Experience in warehouse operations and logistics or equivalent - Experience working with the MS Office suite (Word, Excel, Outlook) and/or SQL in a professional environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Aug 26, 2026
Full time
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity, while also playing an integral role in the expansion and launch of Nexus and Grocery across EU AMZL. Key job responsibilities Create, oversee, and drive a culture of safety and wellbeing Analyse and implement changes to keep quality and productivity at a consistently high level Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence Work collaboratively with management-level colleagues to standardise shift practices A day in the life You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers. About the team Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts. BASIC QUALIFICATIONS - Bachelor's degree, or Master's degree - Experience in people management - Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams - Experience using data to influence business decisions - Experience in English-language communication skills, both written and verbal PREFERRED QUALIFICATIONS - Experience with Six Sigma tools and Lean techniques - Experience in warehouse operations and logistics or equivalent - Experience working with the MS Office suite (Word, Excel, Outlook) and/or SQL in a professional environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities - Create, oversee, and drive a culture of safety and wellbeing - Analyse and implement changes to keep quality and productivity at a consistently high level - Oversee projects to streamline processes, optimize productivity and increase quality of service for customers within your area of responsibility - Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence - Work collaboratively with management-level colleagues to standardize shift practices A day in the life You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers. BASIC QUALIFICATIONS Bachelor's degree or equivalent in business, operations, logistics, supply chain or engineering Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization Experience managing, motivating, and influencing team behaviors Experience demonstrating problem solving and root cause analysis Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround Work a flexible work schedule including evenings, overnights, and weekends PREFERRED QUALIFICATIONS - Experience within a distribution center, logistics, or manufacturing environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Aug 26, 2026
Full time
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities - Create, oversee, and drive a culture of safety and wellbeing - Analyse and implement changes to keep quality and productivity at a consistently high level - Oversee projects to streamline processes, optimize productivity and increase quality of service for customers within your area of responsibility - Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence - Work collaboratively with management-level colleagues to standardize shift practices A day in the life You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers. BASIC QUALIFICATIONS Bachelor's degree or equivalent in business, operations, logistics, supply chain or engineering Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization Experience managing, motivating, and influencing team behaviors Experience demonstrating problem solving and root cause analysis Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround Work a flexible work schedule including evenings, overnights, and weekends PREFERRED QUALIFICATIONS - Experience within a distribution center, logistics, or manufacturing environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities - Create, oversee, and drive a culture of safety and wellbeing - Analyse and implement changes to keep quality and productivity at a consistently high level - Oversee projects to streamline processes, optimize productivity and increase quality of service for customers within your area of responsibility - Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence - Work collaboratively with management-level colleagues to standardize shift practices A day in the life You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers. BASIC QUALIFICATIONS - Bachelor's degree, or Master's degree - Experience in people management - Experience working with stakeholders - Experience using data to influence business decisions - Experience in English-language communication skills, both written and verbal PREFERRED QUALIFICATIONS - Knowledge of Lean, Six Sigma and Kaizen techniques - Experience within a distribution center, logistics, or manufacturing environment - Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Aug 26, 2026
Full time
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities - Create, oversee, and drive a culture of safety and wellbeing - Analyse and implement changes to keep quality and productivity at a consistently high level - Oversee projects to streamline processes, optimize productivity and increase quality of service for customers within your area of responsibility - Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence - Work collaboratively with management-level colleagues to standardize shift practices A day in the life You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers. BASIC QUALIFICATIONS - Bachelor's degree, or Master's degree - Experience in people management - Experience working with stakeholders - Experience using data to influence business decisions - Experience in English-language communication skills, both written and verbal PREFERRED QUALIFICATIONS - Knowledge of Lean, Six Sigma and Kaizen techniques - Experience within a distribution center, logistics, or manufacturing environment - Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities - Create, oversee, and drive a culture of safety and wellbeing - Analyse and implement changes to keep quality and productivity at a consistently high level - Oversee projects to streamline processes, optimize productivity and increase quality of service for customers within your area of responsibility - Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence - Work collaboratively with management-level colleagues to standardize shift practices A day in the life You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers. BASIC QUALIFICATIONS - Experience with Microsoft office tools like Word, Excel, Outlook, and OneNote, or experience with computer skills, including proficiency in MS Office (Word, Excel, PowerPoint) - Speak, write, and read fluently in English, and have the ability to take direction in English - Bachelor's degree or equivalent in a related field - Experience in a leadership role PREFERRED QUALIFICATIONS - Experience with Six Sigma tools and Lean techniques - Experience working in a related industry Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Aug 26, 2026
Full time
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities - Create, oversee, and drive a culture of safety and wellbeing - Analyse and implement changes to keep quality and productivity at a consistently high level - Oversee projects to streamline processes, optimize productivity and increase quality of service for customers within your area of responsibility - Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence - Work collaboratively with management-level colleagues to standardize shift practices A day in the life You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers. BASIC QUALIFICATIONS - Experience with Microsoft office tools like Word, Excel, Outlook, and OneNote, or experience with computer skills, including proficiency in MS Office (Word, Excel, PowerPoint) - Speak, write, and read fluently in English, and have the ability to take direction in English - Bachelor's degree or equivalent in a related field - Experience in a leadership role PREFERRED QUALIFICATIONS - Experience with Six Sigma tools and Lean techniques - Experience working in a related industry Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities Create, oversee, and drive a culture of safety and well-being Analyze and implement changes to keep quality and productivity at a consistently high level Oversee projects to streamline processes, optimize productivity and increase quality of service for customers within your area of responsibility Analyze shift performance against relevant business objectives, and put in place actions to improve our operational excellence Work collaboratively with management-level colleagues to standardize shift practices A day in the life You'll work on a shift pattern at Bognor Regis, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers. BASIC QUALIFICATIONS - Bachelor's degree - Relevant experience in people management - Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership - Relevant experience in using data or anecdotal evidence to influence business decisions - Advanced proficiency in verbal and written English and local language PREFERRED QUALIFICATIONS - Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you. - Experience working with Lean, Six Sigma and Kaizen techniques - Experience working in another logistics environment - Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Aug 26, 2026
Full time
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities Create, oversee, and drive a culture of safety and well-being Analyze and implement changes to keep quality and productivity at a consistently high level Oversee projects to streamline processes, optimize productivity and increase quality of service for customers within your area of responsibility Analyze shift performance against relevant business objectives, and put in place actions to improve our operational excellence Work collaboratively with management-level colleagues to standardize shift practices A day in the life You'll work on a shift pattern at Bognor Regis, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers. BASIC QUALIFICATIONS - Bachelor's degree - Relevant experience in people management - Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership - Relevant experience in using data or anecdotal evidence to influence business decisions - Advanced proficiency in verbal and written English and local language PREFERRED QUALIFICATIONS - Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you. - Experience working with Lean, Six Sigma and Kaizen techniques - Experience working in another logistics environment - Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities - Create, oversee, and drive a culture of safety and wellbeing - Analyse and implement changes to keep quality and productivity at a consistently high level - Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility - Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence - Work collaboratively with management-level colleagues to standardise shift practices A day in the life You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers. About the team Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we're always looking for ways to offer a bigger, better product range - delivered quickly and affordably. The CF team are the first people in the chain that helps customers get products at the speed we're known for. We're based in Fulfilment Centres, which are at the heart of Amazon's fast-paced Operations network. Our centres are sometimes referred to as the 'First Mile' because it's where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock. Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions BASIC QUALIFICATIONS - Experience in people management - Experience communicating with a wide range of stakeholders, including colleagues and leadership - Experience in English-language communication skills, both written and verbal - Bachelor's degree, or experience using data to influence business decisions PREFERRED QUALIFICATIONS - Knowledge of Six Sigma tools and Lean techniques - Experience within a distribution center, logistics, or manufacturing environment - Experience with Microsoft Office including Outlook, Word, and Excel Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Aug 26, 2026
Full time
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities - Create, oversee, and drive a culture of safety and wellbeing - Analyse and implement changes to keep quality and productivity at a consistently high level - Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility - Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence - Work collaboratively with management-level colleagues to standardise shift practices A day in the life You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers. About the team Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we're always looking for ways to offer a bigger, better product range - delivered quickly and affordably. The CF team are the first people in the chain that helps customers get products at the speed we're known for. We're based in Fulfilment Centres, which are at the heart of Amazon's fast-paced Operations network. Our centres are sometimes referred to as the 'First Mile' because it's where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock. Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions BASIC QUALIFICATIONS - Experience in people management - Experience communicating with a wide range of stakeholders, including colleagues and leadership - Experience in English-language communication skills, both written and verbal - Bachelor's degree, or experience using data to influence business decisions PREFERRED QUALIFICATIONS - Knowledge of Six Sigma tools and Lean techniques - Experience within a distribution center, logistics, or manufacturing environment - Experience with Microsoft Office including Outlook, Word, and Excel Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities - Create, oversee, and drive a culture of safety and wellbeing - Analyse and implement changes to keep quality and productivity at a consistently high level - Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility - Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence - Work collaboratively with management-level colleagues to standardise shift practices A day in the life You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers. About the team Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants. There are two sides to what we do. Our 'under the roof' associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations. Meanwhile, our 'on the road' people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that. BASIC QUALIFICATIONS - Bachelor's degree, or Master's degree - Experience in people management - Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams - Experience using data to make business decisions and manage training efforts - Experience in Business English skills, both verbal and written PREFERRED QUALIFICATIONS - Knowledge of Lean, Six Sigma and Kaizen techniques - Experience in warehouse operations and logistics or equivalent - Experience using Microsoft Office (Outlook, Word, Excel, PowerPoint etc.) in a professional environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Aug 26, 2026
Full time
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities - Create, oversee, and drive a culture of safety and wellbeing - Analyse and implement changes to keep quality and productivity at a consistently high level - Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility - Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence - Work collaboratively with management-level colleagues to standardise shift practices A day in the life You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers. About the team Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants. There are two sides to what we do. Our 'under the roof' associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations. Meanwhile, our 'on the road' people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that. BASIC QUALIFICATIONS - Bachelor's degree, or Master's degree - Experience in people management - Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams - Experience using data to make business decisions and manage training efforts - Experience in Business English skills, both verbal and written PREFERRED QUALIFICATIONS - Knowledge of Lean, Six Sigma and Kaizen techniques - Experience in warehouse operations and logistics or equivalent - Experience using Microsoft Office (Outlook, Word, Excel, PowerPoint etc.) in a professional environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities Create, oversee, and drive a culture of safety and wellbeing Analyse and implement changes to keep quality and productivity at a consistently high level Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence Work collaboratively with management-level colleagues to standardise shift practices A day in the life You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers. BASIC QUALIFICATIONS - Bachelor's degree, or Master's degree in business, data science, public administration, finance, engineering, human resources or related field - Experience in people management - Experience influencing senior leaders/stakeholders - Experience using data to influence business decisions - Experience in Business English skills, both verbal and written PREFERRED QUALIFICATIONS - Knowledge of Lean, Six Sigma and Kaizen techniques - Experience in warehouse operations and logistics or equivalent Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Aug 26, 2026
Full time
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities Create, oversee, and drive a culture of safety and wellbeing Analyse and implement changes to keep quality and productivity at a consistently high level Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence Work collaboratively with management-level colleagues to standardise shift practices A day in the life You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers. BASIC QUALIFICATIONS - Bachelor's degree, or Master's degree in business, data science, public administration, finance, engineering, human resources or related field - Experience in people management - Experience influencing senior leaders/stakeholders - Experience using data to influence business decisions - Experience in Business English skills, both verbal and written PREFERRED QUALIFICATIONS - Knowledge of Lean, Six Sigma and Kaizen techniques - Experience in warehouse operations and logistics or equivalent Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities - Create, oversee, and drive a culture of safety and wellbeing - Analyse and implement changes to keep quality and productivity at a consistently high level - Oversee projects to streamline processes, optimize productivity and increase quality of service for customers within your area of responsibility - Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence - Work collaboratively with management-level colleagues to standardize shift practices A day in the life You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers. BASIC QUALIFICATIONS Bachelor's degree or equivalent in business, operations, logistics, supply chain or engineering Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization Experience managing, motivating, and influencing team behaviors Experience demonstrating problem solving and root cause analysis Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround Work a flexible work schedule including evenings, overnights, and weekends PREFERRED QUALIFICATIONS - Experience within a distribution center, logistics, or manufacturing environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Aug 26, 2026
Full time
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities - Create, oversee, and drive a culture of safety and wellbeing - Analyse and implement changes to keep quality and productivity at a consistently high level - Oversee projects to streamline processes, optimize productivity and increase quality of service for customers within your area of responsibility - Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence - Work collaboratively with management-level colleagues to standardize shift practices A day in the life You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers. BASIC QUALIFICATIONS Bachelor's degree or equivalent in business, operations, logistics, supply chain or engineering Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization Experience managing, motivating, and influencing team behaviors Experience demonstrating problem solving and root cause analysis Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround Work a flexible work schedule including evenings, overnights, and weekends PREFERRED QUALIFICATIONS - Experience within a distribution center, logistics, or manufacturing environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
