Job Title: Production Support and Administrator Department: Production / Operations Reports To: General Manager Location: Ferndown, Dorset Job Type: Full-time / Permanent Role Overview We are seeking a highly capable and experienced Production Support and Administrator with a strong background in CNC engineering. This role involves supporting production operations through accurate job estimating, procurement, customer account management, and direct customer engagement. The ideal candidate will combine technical expertise with excellent administrative and communication skills. Key Responsibilities 1. Estimating & Process Planning Estimate machining jobs accurately, including: Processes and timings (in collaboration with engineers) Methods of manufacture Subcontractor involvement and costing Prepare quotations and follow through with necessary documentation. 2. Purchasing & Materials Management Source and procure required items including: Raw materials Cutting tools Oils, coolants, and consumables Packaging and general supplies Liaise with suppliers to ensure quality, cost-effectiveness, and timely delivery. 3. Customer Service & Account Management Serve as a key contact for customer accounts. Provide updates on orders, production status, and delivery timelines. Handle queries, resolve issues, and maintain strong client relationships. 4. Sales Support Attend meetings with existing and potential customers. Assist the sales team with technical insights and job feasibility. Support quotation and proposal development. 5. Administrative & Digital Tools Use Microsoft Office 365 proficiently for: Documentation (Word, Excel, Outlook, Access & PowerPoint) Task tracking and planning Candidate Profile Essential Experienced CNC Engineer with strong technical knowledge. Proven background in job estimation, purchasing, and customer service. Proficient in Microsoft Office 365. Strong organizational and communication skills. Ability to manage multiple tasks and adapt in a dynamic manufacturing environment. Desirable Experience working in a subcontract machining environment. Familiarity with MRP/ERP systems. Commercial awareness and ability to identify cost-saving opportunities.
May 02, 2026
Full time
Job Title: Production Support and Administrator Department: Production / Operations Reports To: General Manager Location: Ferndown, Dorset Job Type: Full-time / Permanent Role Overview We are seeking a highly capable and experienced Production Support and Administrator with a strong background in CNC engineering. This role involves supporting production operations through accurate job estimating, procurement, customer account management, and direct customer engagement. The ideal candidate will combine technical expertise with excellent administrative and communication skills. Key Responsibilities 1. Estimating & Process Planning Estimate machining jobs accurately, including: Processes and timings (in collaboration with engineers) Methods of manufacture Subcontractor involvement and costing Prepare quotations and follow through with necessary documentation. 2. Purchasing & Materials Management Source and procure required items including: Raw materials Cutting tools Oils, coolants, and consumables Packaging and general supplies Liaise with suppliers to ensure quality, cost-effectiveness, and timely delivery. 3. Customer Service & Account Management Serve as a key contact for customer accounts. Provide updates on orders, production status, and delivery timelines. Handle queries, resolve issues, and maintain strong client relationships. 4. Sales Support Attend meetings with existing and potential customers. Assist the sales team with technical insights and job feasibility. Support quotation and proposal development. 5. Administrative & Digital Tools Use Microsoft Office 365 proficiently for: Documentation (Word, Excel, Outlook, Access & PowerPoint) Task tracking and planning Candidate Profile Essential Experienced CNC Engineer with strong technical knowledge. Proven background in job estimation, purchasing, and customer service. Proficient in Microsoft Office 365. Strong organizational and communication skills. Ability to manage multiple tasks and adapt in a dynamic manufacturing environment. Desirable Experience working in a subcontract machining environment. Familiarity with MRP/ERP systems. Commercial awareness and ability to identify cost-saving opportunities.
Our client is seeking an experienced administrator to provide operational support in the running of a large residential block. The role is part-time and will be for 18 hours per week ideally spread over 3 days. Duties are as follows: Operational & Administrative Support Provide day-to-day administrative support to ensure efficient operations. Monitor and respond to multiple inboxes and handle any incoming phone calls. Liaise with the managing agents, House Manager, Building Surveyor, and Chairman. Maintain accurate records, databases, and filing systems (digital and physical). Prepare reports, correspondence, briefings, and meeting minutes as required. Coordinate meetings, events, and internal communications. Financial & Data Administration Pay and process invoices and refunds. Prepare weekly financial updates for the Chairman. Maintain and update financial and operational spreadsheets. Monitor arrears, trace payments where required, and liaise with relevant stakeholders for clarification. Project & Process Support Support ongoing projects including coordinating meetings, obtaining quotes, and liaising with contractors. Maintain records of lease extensions and liaise with solicitors where required. Identify opportunities to improve processes and contribute to continuous improvement initiatives. Assist with digitisation of records and development of standard operating procedures and templates. Skills & Experience Strong organisational and administrative skills with excellent attention to detail. Ability to manage multiple tasks and meet deadlines independently. Excellent written and verbal communication skills. Proficiency in Microsoft 365 (Word, Excel, Outlook, Teams, SharePoint). Personal Attributes Self-motivated and comfortable working independently. Adaptable and responsive to change in a developing environment. Forward-thinking with a willingness to learn and contribute ideas. Proactive problem-solver. Please send your cv of immediate consideration.
May 01, 2026
Full time
Our client is seeking an experienced administrator to provide operational support in the running of a large residential block. The role is part-time and will be for 18 hours per week ideally spread over 3 days. Duties are as follows: Operational & Administrative Support Provide day-to-day administrative support to ensure efficient operations. Monitor and respond to multiple inboxes and handle any incoming phone calls. Liaise with the managing agents, House Manager, Building Surveyor, and Chairman. Maintain accurate records, databases, and filing systems (digital and physical). Prepare reports, correspondence, briefings, and meeting minutes as required. Coordinate meetings, events, and internal communications. Financial & Data Administration Pay and process invoices and refunds. Prepare weekly financial updates for the Chairman. Maintain and update financial and operational spreadsheets. Monitor arrears, trace payments where required, and liaise with relevant stakeholders for clarification. Project & Process Support Support ongoing projects including coordinating meetings, obtaining quotes, and liaising with contractors. Maintain records of lease extensions and liaise with solicitors where required. Identify opportunities to improve processes and contribute to continuous improvement initiatives. Assist with digitisation of records and development of standard operating procedures and templates. Skills & Experience Strong organisational and administrative skills with excellent attention to detail. Ability to manage multiple tasks and meet deadlines independently. Excellent written and verbal communication skills. Proficiency in Microsoft 365 (Word, Excel, Outlook, Teams, SharePoint). Personal Attributes Self-motivated and comfortable working independently. Adaptable and responsive to change in a developing environment. Forward-thinking with a willingness to learn and contribute ideas. Proactive problem-solver. Please send your cv of immediate consideration.
ROLE: HR Administrator HOURS: 08:30 - 17:00 Monday - Friday SALARY: c£29,000 BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based - Eurocell Head Office, South Normanton, DE55 2DT Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be growing our People Team, and we are currently recruiting a HR Administrator / People Team Administrator, to join our team on a full-time basis, based at our Head Office in South Normanton, Derbyshire. This role is central to delivering an effective and efficient employee lifecycle administrative support service to the business, providing factual advice, guidance & interpretation of policy & practice to individuals across the business WHAT OUR HR ADMINISTRATORS DO: Process new starters, leavers, and change of circumstances in a timely manner Act as a subject matter expert on the People system Manage the People Team mailbox professionally and ensure queries are directed appropriately and answered within agreed SLAs Maintain accurate and compliant records and documentation Support payroll preparation and employee benefits administration Provide first-line support for People system queries and coach managers on usage Generate reports and ensure data integrity across People systems Offer first line guidance on HR/People policies and basic employment legislation Work closely with other teams where required to ensure a smooth administration process eg talent acquisition Administer and maintain accurate Employee Relations documentation WHAT WE NEED FROM OUR HR ADMINISTRATORS: Previous experience/understanding of HR policy and practice - an advantage Proven experience in a similar administrative role Ability to work independently with great attention to detail with a problem solving mindset Experience handling confidential data in line with GDPR Good working knowledge of HRIS and reporting tools Proficient in Microsoft office(Excel, Word, Outlook, Powerpoint, Teams) Strong communication skills and a collaborative approach to working with colleagues and stakeholders Ability to thrive in a fast-paced environment, managing multiple priorities with accuracy, efficiency and meeting deadlines WHAT WE OFFER OUR HR ADMINISTRATORS: You will be rewarded with a very competitive basic salary 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
May 01, 2026
Full time
ROLE: HR Administrator HOURS: 08:30 - 17:00 Monday - Friday SALARY: c£29,000 BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based - Eurocell Head Office, South Normanton, DE55 2DT Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be growing our People Team, and we are currently recruiting a HR Administrator / People Team Administrator, to join our team on a full-time basis, based at our Head Office in South Normanton, Derbyshire. This role is central to delivering an effective and efficient employee lifecycle administrative support service to the business, providing factual advice, guidance & interpretation of policy & practice to individuals across the business WHAT OUR HR ADMINISTRATORS DO: Process new starters, leavers, and change of circumstances in a timely manner Act as a subject matter expert on the People system Manage the People Team mailbox professionally and ensure queries are directed appropriately and answered within agreed SLAs Maintain accurate and compliant records and documentation Support payroll preparation and employee benefits administration Provide first-line support for People system queries and coach managers on usage Generate reports and ensure data integrity across People systems Offer first line guidance on HR/People policies and basic employment legislation Work closely with other teams where required to ensure a smooth administration process eg talent acquisition Administer and maintain accurate Employee Relations documentation WHAT WE NEED FROM OUR HR ADMINISTRATORS: Previous experience/understanding of HR policy and practice - an advantage Proven experience in a similar administrative role Ability to work independently with great attention to detail with a problem solving mindset Experience handling confidential data in line with GDPR Good working knowledge of HRIS and reporting tools Proficient in Microsoft office(Excel, Word, Outlook, Powerpoint, Teams) Strong communication skills and a collaborative approach to working with colleagues and stakeholders Ability to thrive in a fast-paced environment, managing multiple priorities with accuracy, efficiency and meeting deadlines WHAT WE OFFER OUR HR ADMINISTRATORS: You will be rewarded with a very competitive basic salary 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Administrator Location: South Cheshire Salary: £27,000 + benefits About the Role We are seeking an experienced and proactive Administrator to support our Controls Sales and Technical team. This is a fast-paced, hands-on role within a busy department focused on delivering control, automation, and monitoring solutions for pumping systems. You will play a key role in ensuring the smooth running of daily operations, supporting both internal teams and external customers. Key Responsibilities Process sales orders using the CRM system (Gold Vision) Communicate with customers and suppliers via phone and email Check stock availability and manage order requirements Handle logistics queries and support order fulfilment Respond to non-technical customer enquiries promptly Maintain and update systems and databases Support general administrative duties across the department Assist with packing small items for dispatch when required Ensure excellent customer service at all times Maintain company procedures and suggest improvements About You The ideal candidate will be confident, organised, and able to thrive in a busy environment. You will be comfortable taking initiative and ensuring tasks are followed through to completion. You should demonstrate: Strong general administration experience Ability to work under pressure and manage a high workload Confidence to liaise with colleagues, customers, and suppliers Excellent keyboard and IT skills Good working knowledge of Microsoft Office (Office 365) Experience using a CRM system (Gold Vision desirable) Previous experience in a manufacturing, electrical, or engineering environment (preferred) How to Apply If you are interested in applying, please call Becky Kerridge on or email with your current CV. "SER-IN"
Apr 30, 2026
Full time
Administrator Location: South Cheshire Salary: £27,000 + benefits About the Role We are seeking an experienced and proactive Administrator to support our Controls Sales and Technical team. This is a fast-paced, hands-on role within a busy department focused on delivering control, automation, and monitoring solutions for pumping systems. You will play a key role in ensuring the smooth running of daily operations, supporting both internal teams and external customers. Key Responsibilities Process sales orders using the CRM system (Gold Vision) Communicate with customers and suppliers via phone and email Check stock availability and manage order requirements Handle logistics queries and support order fulfilment Respond to non-technical customer enquiries promptly Maintain and update systems and databases Support general administrative duties across the department Assist with packing small items for dispatch when required Ensure excellent customer service at all times Maintain company procedures and suggest improvements About You The ideal candidate will be confident, organised, and able to thrive in a busy environment. You will be comfortable taking initiative and ensuring tasks are followed through to completion. You should demonstrate: Strong general administration experience Ability to work under pressure and manage a high workload Confidence to liaise with colleagues, customers, and suppliers Excellent keyboard and IT skills Good working knowledge of Microsoft Office (Office 365) Experience using a CRM system (Gold Vision desirable) Previous experience in a manufacturing, electrical, or engineering environment (preferred) How to Apply If you are interested in applying, please call Becky Kerridge on or email with your current CV. "SER-IN"
Customer Success Manager Construction SaaS ERP Dynamics To suit experienced Enterprise CSM with a background in hands on ERP systems configuration and implementation. Location: Mainly remote plus anchor days. Maidenhead, Berkshire. Or mainly remote plus anchor days in Newcastle Upon Tyne office. To suit Southeast, Wider Midlands or North of England based candidate close to Motorway Network. Salary: Circa £65-70K + Bonus OTE 80K Benefits: Fully comprehensive including over average leave, pension input, health and much more. Value Added Recruitment is proud to work with this leading Construction Technology SaaS Vendor and established Great Place to Work, to hire a Customer Success Manager (From previous ERP Technical Background) to support enterprise customers using a leading construction-focused SaaS platform built on Dynamics 365 (will cross train from Netsuite, Sage Intacct or SAP/4SHANA). This role sits at the intersection of customer success, technical consulting, and ERP delivery, making it ideal for someone who combines strong technical understanding with the ability to drive customer value and long-term adoption. You will act as the primary technical advisor to customers, helping them optimise platform usage, resolve complex issues, and align their systems with business-critical construction and financial workflows. The Role As a Technical CSM, you will own the technical relationship across a portfolio of enterprise customers, working closely with stakeholders including CFOs, IT teams, system administrators, and commercial leads. You ll play a key role in ensuring customers: Successfully adopt and optimise the platform Maintain strong technical health and performance Align their internal processes with system capabilities Realise long-term value from their investment Key Responsibilities Technical Customer Engagement & Enablement Act as a trusted advisor across customer accounts Understand customer workflows across finance, commercial, and project functions Deliver technical enablement sessions, system health checks, and optimisation reviews Support best-practice configuration aligned to industry use cases Advanced Troubleshooting & Issue Resolution Diagnose and support resolution of complex system and ERP-related issues Analyse logs, system behaviour, and usage patterns to identify root causes Work closely with support and engineering teams on escalations Communicate technical concepts clearly to both technical and non-technical stakeholders Implementation, Upgrades & Integration Support Support ERP implementations, upgrades, and data migrations Assist with UAT cycles, sandbox environments, and release readiness Validate system configurations pre- and post-deployment Ensure integrations and workflows function effectively in live environments Proactive Customer Success & Technical Governance Lead regular customer governance sessions, including: Platform health reviews Usage and adoption analysis Workflow and configuration optimisation Identify gaps in adoption and recommend improvements Align customer technical roadmaps with product evolution Cross-Functional Collaboration Partner with Product, Engineering, Support, and Professional Services teams Advocate for customer requirements and industry-specific needs Support account growth by identifying technical opportunities and risks Data, Insights & Customer Health Monitor platform usage, adoption trends, and technical health indicators Maintain accurate customer data and engagement records Use insights to drive proactive engagement and risk mitigation Skills & Experience Essential Experience in a technical, customer-facing role within SaaS, ERP, or technology environments (e.g. Technical CSM, Solutions Consultant, Implementation Consultant) Strong understanding of ERP systems (experience with Microsoft Dynamics, NetSuite, SAP, or similar) Ability to communicate complex technical concepts to a wide range of stakeholders Strong analytical skills with experience interpreting usage data and system behaviour Experience working cross-functionally with technical and commercial teams Structured, organised approach to managing multiple customer relationships Desirable Experience with construction, engineering, or project-based industries Knowledge of construction financial processes (e.g. project accounting, subcontract management, procurement) Experience supporting enterprise software implementations or upgrades Familiarity with system integrations, APIs, or middleware Exposure to customer success tooling, health scoring, or adoption analytics Why Apply? Work in a high-impact, customer-facing technical role Influence how enterprise customers adopt and scale critical systems Collaborate across product, engineering, and commercial teams Be part of a growing, specialised SaaS environment with strong long-term demand Please apply now to find out more.
Apr 30, 2026
Full time
Customer Success Manager Construction SaaS ERP Dynamics To suit experienced Enterprise CSM with a background in hands on ERP systems configuration and implementation. Location: Mainly remote plus anchor days. Maidenhead, Berkshire. Or mainly remote plus anchor days in Newcastle Upon Tyne office. To suit Southeast, Wider Midlands or North of England based candidate close to Motorway Network. Salary: Circa £65-70K + Bonus OTE 80K Benefits: Fully comprehensive including over average leave, pension input, health and much more. Value Added Recruitment is proud to work with this leading Construction Technology SaaS Vendor and established Great Place to Work, to hire a Customer Success Manager (From previous ERP Technical Background) to support enterprise customers using a leading construction-focused SaaS platform built on Dynamics 365 (will cross train from Netsuite, Sage Intacct or SAP/4SHANA). This role sits at the intersection of customer success, technical consulting, and ERP delivery, making it ideal for someone who combines strong technical understanding with the ability to drive customer value and long-term adoption. You will act as the primary technical advisor to customers, helping them optimise platform usage, resolve complex issues, and align their systems with business-critical construction and financial workflows. The Role As a Technical CSM, you will own the technical relationship across a portfolio of enterprise customers, working closely with stakeholders including CFOs, IT teams, system administrators, and commercial leads. You ll play a key role in ensuring customers: Successfully adopt and optimise the platform Maintain strong technical health and performance Align their internal processes with system capabilities Realise long-term value from their investment Key Responsibilities Technical Customer Engagement & Enablement Act as a trusted advisor across customer accounts Understand customer workflows across finance, commercial, and project functions Deliver technical enablement sessions, system health checks, and optimisation reviews Support best-practice configuration aligned to industry use cases Advanced Troubleshooting & Issue Resolution Diagnose and support resolution of complex system and ERP-related issues Analyse logs, system behaviour, and usage patterns to identify root causes Work closely with support and engineering teams on escalations Communicate technical concepts clearly to both technical and non-technical stakeholders Implementation, Upgrades & Integration Support Support ERP implementations, upgrades, and data migrations Assist with UAT cycles, sandbox environments, and release readiness Validate system configurations pre- and post-deployment Ensure integrations and workflows function effectively in live environments Proactive Customer Success & Technical Governance Lead regular customer governance sessions, including: Platform health reviews Usage and adoption analysis Workflow and configuration optimisation Identify gaps in adoption and recommend improvements Align customer technical roadmaps with product evolution Cross-Functional Collaboration Partner with Product, Engineering, Support, and Professional Services teams Advocate for customer requirements and industry-specific needs Support account growth by identifying technical opportunities and risks Data, Insights & Customer Health Monitor platform usage, adoption trends, and technical health indicators Maintain accurate customer data and engagement records Use insights to drive proactive engagement and risk mitigation Skills & Experience Essential Experience in a technical, customer-facing role within SaaS, ERP, or technology environments (e.g. Technical CSM, Solutions Consultant, Implementation Consultant) Strong understanding of ERP systems (experience with Microsoft Dynamics, NetSuite, SAP, or similar) Ability to communicate complex technical concepts to a wide range of stakeholders Strong analytical skills with experience interpreting usage data and system behaviour Experience working cross-functionally with technical and commercial teams Structured, organised approach to managing multiple customer relationships Desirable Experience with construction, engineering, or project-based industries Knowledge of construction financial processes (e.g. project accounting, subcontract management, procurement) Experience supporting enterprise software implementations or upgrades Familiarity with system integrations, APIs, or middleware Exposure to customer success tooling, health scoring, or adoption analytics Why Apply? Work in a high-impact, customer-facing technical role Influence how enterprise customers adopt and scale critical systems Collaborate across product, engineering, and commercial teams Be part of a growing, specialised SaaS environment with strong long-term demand Please apply now to find out more.
1st Step Solutions are supporting an M&E Contractor who have an opportunity for a Fatigue Management & Sentinel Coordinator on a Permanent basis based in Barbican. Please note this is a hybrid model of work- 3 days in the office and 2 days at home Job overview: To manage and continuously improve the company's fatigue management and Sentinel compliance arrangements, ensuring the safe, efficient and compliant deployment of labour across all relevant projects. The role is responsible for proactively identifying, assessing and escalating fatigue-related risks, maintaining robust workforce compliance records, coordinating Sentinel sponsorship and competencies, and supporting the business in meeting client, legal and industry requirements including Network Rail, Transport for London / London Underground, ROGS and RISQS expectations. This role acts as a key link between Operations, HSEQ, HR, Project Teams and Labour Suppliers to ensure workforce readiness, safety and assurance. Key Responsibilities Coordinate and maintain labour forecasts, rosters, shift patterns and working hours across projects Monitor actual hours, rest periods, night work, travel time, overtime and shift changes Identify and escalate actual or emerging fatigue risks to Project Management and HSEQ Ensure FRAMPS and FRI assessments are completed, maintained and updated following changes or incidents Highlight high-risk rosters and implement mitigation measures (e.g. shift changes, supervision, stand-down periods) Track annual leave, sickness, rest day working and cumulative fatigue indicators Support planning during high-demand periods (e.g. acceleration, shutdowns, possessions) Assist with investigations where fatigue may be a contributing factor Act as Sentinel Scheme Coordinator/Administrator Maintain accurate sponsorship records and workforce competence data Ensure only authorised, competent and sponsored personnel are deployed Monitor expiries for competencies, medicals, training and assessments Arrange timely renewals to maintain operational continuity Coordinate Sentinel briefings, rule updates and workforce communications Liaise with project teams and labour suppliers on workforce readiness and access Maintain auditable records in line with company and Sentinel requirements Ensure deputy cover and effective handovers during absences Support internal and external audits (fatigue, Sentinel, workforce competence) Prepare records, reports and audit evidence packs Attend audit meetings and respond to information requests Support close-out of audit actions and track findings Identify trends and ensure lessons learned are embedded Provide support for RISQS, client and certification audits Ensure compliance with ROGS, Working Time Regulations and industry standards Stay updated on Sentinel rules, fatigue standards and legislation Maintain accurate workforce records (status, competencies, deployment) Coordinate joiners, movers and leavers with HR, HSEQ, IT and Document Control Liaise with agencies and suppliers for labour hours and compliance data Support booking of training, Sentinel competencies and SABRE numbers Produce regular reports on: o Fatigue risk o Workforce compliance o Upcoming expiries o Trends and key risks Provide labour and safety hours data to HSEQ and leadership teams Track KPIs (fatigue exceedances, competency renewals, audit actions) Recommend improvements to systems, planning and workforce controls Demonstrates a working knowledge of fatigue management principles relevant to site operations Understands the importance of Sentinel and its role in maintaining a safe, compliant workforce Maintains awareness of operational and safety requirements within the rail and construction industries Demonstrates a solid understanding of compliance requirements in construction/rail environments Experience & Knowledge 2 years' experience in training, compliance or fatigue management role (Construction/Engineering/Rail experience advantageous) Proficient in Microsoft 365 applications, including: o Word o PowerPoint o Excel (strong/intermediate to advanced level required) o Power BI experience advantageous Applies technical knowledge of industry systems, including: o Sentinel o Fatigue monitoring tools Package: Private health care Life Assurance (death in service) 3x Salary Employee Assistance Programme Pension Eye Tests & Prescription Safety Glasses Company sick pay Annual leave Salary Extra discounts - (entertainment, cinema tickets days out etc. Plus, a few others, like company events, competitions etc
Apr 30, 2026
Full time
1st Step Solutions are supporting an M&E Contractor who have an opportunity for a Fatigue Management & Sentinel Coordinator on a Permanent basis based in Barbican. Please note this is a hybrid model of work- 3 days in the office and 2 days at home Job overview: To manage and continuously improve the company's fatigue management and Sentinel compliance arrangements, ensuring the safe, efficient and compliant deployment of labour across all relevant projects. The role is responsible for proactively identifying, assessing and escalating fatigue-related risks, maintaining robust workforce compliance records, coordinating Sentinel sponsorship and competencies, and supporting the business in meeting client, legal and industry requirements including Network Rail, Transport for London / London Underground, ROGS and RISQS expectations. This role acts as a key link between Operations, HSEQ, HR, Project Teams and Labour Suppliers to ensure workforce readiness, safety and assurance. Key Responsibilities Coordinate and maintain labour forecasts, rosters, shift patterns and working hours across projects Monitor actual hours, rest periods, night work, travel time, overtime and shift changes Identify and escalate actual or emerging fatigue risks to Project Management and HSEQ Ensure FRAMPS and FRI assessments are completed, maintained and updated following changes or incidents Highlight high-risk rosters and implement mitigation measures (e.g. shift changes, supervision, stand-down periods) Track annual leave, sickness, rest day working and cumulative fatigue indicators Support planning during high-demand periods (e.g. acceleration, shutdowns, possessions) Assist with investigations where fatigue may be a contributing factor Act as Sentinel Scheme Coordinator/Administrator Maintain accurate sponsorship records and workforce competence data Ensure only authorised, competent and sponsored personnel are deployed Monitor expiries for competencies, medicals, training and assessments Arrange timely renewals to maintain operational continuity Coordinate Sentinel briefings, rule updates and workforce communications Liaise with project teams and labour suppliers on workforce readiness and access Maintain auditable records in line with company and Sentinel requirements Ensure deputy cover and effective handovers during absences Support internal and external audits (fatigue, Sentinel, workforce competence) Prepare records, reports and audit evidence packs Attend audit meetings and respond to information requests Support close-out of audit actions and track findings Identify trends and ensure lessons learned are embedded Provide support for RISQS, client and certification audits Ensure compliance with ROGS, Working Time Regulations and industry standards Stay updated on Sentinel rules, fatigue standards and legislation Maintain accurate workforce records (status, competencies, deployment) Coordinate joiners, movers and leavers with HR, HSEQ, IT and Document Control Liaise with agencies and suppliers for labour hours and compliance data Support booking of training, Sentinel competencies and SABRE numbers Produce regular reports on: o Fatigue risk o Workforce compliance o Upcoming expiries o Trends and key risks Provide labour and safety hours data to HSEQ and leadership teams Track KPIs (fatigue exceedances, competency renewals, audit actions) Recommend improvements to systems, planning and workforce controls Demonstrates a working knowledge of fatigue management principles relevant to site operations Understands the importance of Sentinel and its role in maintaining a safe, compliant workforce Maintains awareness of operational and safety requirements within the rail and construction industries Demonstrates a solid understanding of compliance requirements in construction/rail environments Experience & Knowledge 2 years' experience in training, compliance or fatigue management role (Construction/Engineering/Rail experience advantageous) Proficient in Microsoft 365 applications, including: o Word o PowerPoint o Excel (strong/intermediate to advanced level required) o Power BI experience advantageous Applies technical knowledge of industry systems, including: o Sentinel o Fatigue monitoring tools Package: Private health care Life Assurance (death in service) 3x Salary Employee Assistance Programme Pension Eye Tests & Prescription Safety Glasses Company sick pay Annual leave Salary Extra discounts - (entertainment, cinema tickets days out etc. Plus, a few others, like company events, competitions etc
The Senior Systems Administrator will play a pivotal role in managing and maintaining IT systems and infrastructure to ensure seamless operations. This is an opportunity to contribute to the success of a not-for-profit organisation by providing technical expertise and support. Client Details This not-for-profit organisation is dedicated to making a positive impact in its sector. As a medium-sized organisation, it is committed to leveraging technology to support its mission and ensure operational excellence. Description Responsibilities: Infrastructure Operations Azure (Entra ID, Intune, Defender, SSO/Enterprise Apps) Microsoft Intune (device management) and Microsoft 365 (Exchange, SharePoint, Teams) Ensure the reliability, performance, and security of cloud and endpoint environments. Own and monitor backup, disaster recovery, and business continuity processes. Maintain operational standards and documentation across all IT infrastructure components. AWS knowledge is desired but not essential. Coordinate infrastructure upgrades, patching, and capacity planning. Third-Party & Vendor Management Manage the relationship, performance, and contracts of technical service partners and SaaS vendors. Oversee the technical engagement of third-party Assessors involved in exam content development and systems access. Ensure supplier services meet SLAs and enable efficient delivery of Products and corporate systems. Exam Platform Support & Development Act as the operational lead for exam platform infrastructure, working closely with internal stakeholders, third-party suppliers, and external Assessors. Investigate and troubleshoot issues related to exam delivery, candidate access, rig performance, and platform availability, escalating to vendors where appropriate. Collaborate with the Certification team to support the technical development of new practical exam content. Support the maintenance of the source control repository (e.g. Code Commit) used for exam builds and configurations. Oversee the deployment of exam environments to testing and production, ensuring stability and integrity of virtual machine configurations and networking. Update, maintain, and verify the correct functioning of candidate virtual machines Support content versioning, secure rig deployment, and lifecycle management of exam assets in collaboration with Assessors. Profile A successful Senior Systems Administrator should have: A strong technical background in IT systems administration and infrastructure management. Experience with server installations, upgrades, and configurations. Proficiency in implementing and managing data backup and recovery solutions. Knowledge of IT security protocols and compliance standards. Excellent problem-solving skills and a proactive approach to resolving technical issues. The ability to collaborate effectively with both internal teams and external vendors. Job Offer Competitive salary ranging from 60000 to 65000 per annum. Hybrid Working office based in Birmingham Opportunity to work in the not-for-profit sector, contributing to meaningful projects. Comprehensive benefits package to support your well-being. A permanent role with opportunities for professional growth and development. If you are an experienced Senior Systems Administrator looking for a fulfilling role in the not-for-profit sector, we encourage you to apply today.
Apr 30, 2026
Full time
The Senior Systems Administrator will play a pivotal role in managing and maintaining IT systems and infrastructure to ensure seamless operations. This is an opportunity to contribute to the success of a not-for-profit organisation by providing technical expertise and support. Client Details This not-for-profit organisation is dedicated to making a positive impact in its sector. As a medium-sized organisation, it is committed to leveraging technology to support its mission and ensure operational excellence. Description Responsibilities: Infrastructure Operations Azure (Entra ID, Intune, Defender, SSO/Enterprise Apps) Microsoft Intune (device management) and Microsoft 365 (Exchange, SharePoint, Teams) Ensure the reliability, performance, and security of cloud and endpoint environments. Own and monitor backup, disaster recovery, and business continuity processes. Maintain operational standards and documentation across all IT infrastructure components. AWS knowledge is desired but not essential. Coordinate infrastructure upgrades, patching, and capacity planning. Third-Party & Vendor Management Manage the relationship, performance, and contracts of technical service partners and SaaS vendors. Oversee the technical engagement of third-party Assessors involved in exam content development and systems access. Ensure supplier services meet SLAs and enable efficient delivery of Products and corporate systems. Exam Platform Support & Development Act as the operational lead for exam platform infrastructure, working closely with internal stakeholders, third-party suppliers, and external Assessors. Investigate and troubleshoot issues related to exam delivery, candidate access, rig performance, and platform availability, escalating to vendors where appropriate. Collaborate with the Certification team to support the technical development of new practical exam content. Support the maintenance of the source control repository (e.g. Code Commit) used for exam builds and configurations. Oversee the deployment of exam environments to testing and production, ensuring stability and integrity of virtual machine configurations and networking. Update, maintain, and verify the correct functioning of candidate virtual machines Support content versioning, secure rig deployment, and lifecycle management of exam assets in collaboration with Assessors. Profile A successful Senior Systems Administrator should have: A strong technical background in IT systems administration and infrastructure management. Experience with server installations, upgrades, and configurations. Proficiency in implementing and managing data backup and recovery solutions. Knowledge of IT security protocols and compliance standards. Excellent problem-solving skills and a proactive approach to resolving technical issues. The ability to collaborate effectively with both internal teams and external vendors. Job Offer Competitive salary ranging from 60000 to 65000 per annum. Hybrid Working office based in Birmingham Opportunity to work in the not-for-profit sector, contributing to meaningful projects. Comprehensive benefits package to support your well-being. A permanent role with opportunities for professional growth and development. If you are an experienced Senior Systems Administrator looking for a fulfilling role in the not-for-profit sector, we encourage you to apply today.
We are the internal recruitment partner for a UK-based professional services organisation that supports businesses in enhancing their people management functions and overall organisational performance. They are a well-established and growing organisation, currently seeking an IT Administrator to join their team. This is a fantastic opportunity for someone looking to build their career in IT, combining hands-on technical support with exposure to IT operations and improvement initiatives. You will play a key role in ensuring the smooth day-to-day running of IT services while working closely with an external Managed Service Provider (MSP). Working alongside the IT Manager and MSP, you will act as the primary on-site IT contact, supporting users, coordinating requests, and contributing to ongoing improvements across systems and processes. Responsibilities: Act as the primary on-site IT contact, providing first-line support to users and working closely with the external IT MSP Log, triage, and coordinate support requests, ensuring timely resolution and escalation where required Manage joiner, mover, and leaver processes, including user accounts, access, and equipment allocation/recovery Set up and support devices (laptops, mobiles, peripherals) and assist with user onboarding and mobile device management Maintain IT documentation and asset registers, ensuring accuracy across systems, equipment, and procedures Act as a liaison between the business, MSP, and external suppliers, supporting communication and service delivery Support routine IT operations such as software rollouts, system updates, and device refreshes Assist with small IT improvement initiatives, system changes, and rollout of new tools, including user guidance and training Promote IT best practices, including security, data protection, and effective system use across the organisation The successful candidate will be able to demonstrate the following: Experience in an IT support or systems administration role Good understanding of Microsoft 365, Active Directory / Entra ID, and Windows environments Strong organisational skills with the ability to manage multiple tasks and priorities Clear communication skills, with the ability to support both technical and non-technical users A proactive, enthusiastic approach with a willingness to learn and develop Desirable but not essential: Experience with Microsoft 365 administration (user management, permissions) Familiarity with ticketing systems Basic understanding of networking concepts Experience supporting mobile devices or MDM tools Interest in cyber security or IT improvement projects In return we are offering: Competitive salary of 30,000 Hybrid working - 3 days in the office (Tunbridge Wells / Maidstone) and 2 days from home Opportunity to gain certifications and develop professionally 25 days holiday (increasing by 1 day from year 3, up to a maximum of 30 days) + bank holidays Birthday day off Life cover from commencement of employment Workplace pension scheme (auto enrolment after 3 months of employment) Private Medical cover for employee (company pays for membership, employee pays tax element - after successful probationary period) EV Scheme (after 12 months service and additional eligible criteria applies) This role offers the opportunity to develop your IT skills through hands-on experience, training, and certifications, with a clear pathway into more technical or project-focused roles.
Apr 30, 2026
Full time
We are the internal recruitment partner for a UK-based professional services organisation that supports businesses in enhancing their people management functions and overall organisational performance. They are a well-established and growing organisation, currently seeking an IT Administrator to join their team. This is a fantastic opportunity for someone looking to build their career in IT, combining hands-on technical support with exposure to IT operations and improvement initiatives. You will play a key role in ensuring the smooth day-to-day running of IT services while working closely with an external Managed Service Provider (MSP). Working alongside the IT Manager and MSP, you will act as the primary on-site IT contact, supporting users, coordinating requests, and contributing to ongoing improvements across systems and processes. Responsibilities: Act as the primary on-site IT contact, providing first-line support to users and working closely with the external IT MSP Log, triage, and coordinate support requests, ensuring timely resolution and escalation where required Manage joiner, mover, and leaver processes, including user accounts, access, and equipment allocation/recovery Set up and support devices (laptops, mobiles, peripherals) and assist with user onboarding and mobile device management Maintain IT documentation and asset registers, ensuring accuracy across systems, equipment, and procedures Act as a liaison between the business, MSP, and external suppliers, supporting communication and service delivery Support routine IT operations such as software rollouts, system updates, and device refreshes Assist with small IT improvement initiatives, system changes, and rollout of new tools, including user guidance and training Promote IT best practices, including security, data protection, and effective system use across the organisation The successful candidate will be able to demonstrate the following: Experience in an IT support or systems administration role Good understanding of Microsoft 365, Active Directory / Entra ID, and Windows environments Strong organisational skills with the ability to manage multiple tasks and priorities Clear communication skills, with the ability to support both technical and non-technical users A proactive, enthusiastic approach with a willingness to learn and develop Desirable but not essential: Experience with Microsoft 365 administration (user management, permissions) Familiarity with ticketing systems Basic understanding of networking concepts Experience supporting mobile devices or MDM tools Interest in cyber security or IT improvement projects In return we are offering: Competitive salary of 30,000 Hybrid working - 3 days in the office (Tunbridge Wells / Maidstone) and 2 days from home Opportunity to gain certifications and develop professionally 25 days holiday (increasing by 1 day from year 3, up to a maximum of 30 days) + bank holidays Birthday day off Life cover from commencement of employment Workplace pension scheme (auto enrolment after 3 months of employment) Private Medical cover for employee (company pays for membership, employee pays tax element - after successful probationary period) EV Scheme (after 12 months service and additional eligible criteria applies) This role offers the opportunity to develop your IT skills through hands-on experience, training, and certifications, with a clear pathway into more technical or project-focused roles.
Customer Service Administrator 9 Month FTC (Potential to Extend) £26,000 - £30,000 37.5 pw, Full Time Office Based North Derbyshire SF Partners are currently recruiting for a Customer Service Administrator to join a friendly and supportive team on a 9 month fixed-term contract, with the potential to extend to 12 months to cover Maternity Leave. You will be responsible for managing a group of customers, ensuring a seamless service from order through to delivery. This is a varied role requiring strong organisation and attention to detail. Key responsibilities include: Managing customer accounts and building strong relationships Processing orders from start to finish Setting up products on the system Booking deliveries and coordinating logistics Raising and sending invoices Working on Microsoft Dynamics 365 (D365) What we're looking for: Previous experience in a customer service or administrative role Strong organisational skills and attention to detail Confident communicator with a proactive approach Comfortable working with systems and Microsoft products A team player who will fit well into a collaborative environment If you're immediately available or on a short notice period and looking for your next opportunity within a supportive business, we'd love to hear from you.
Apr 24, 2026
Seasonal
Customer Service Administrator 9 Month FTC (Potential to Extend) £26,000 - £30,000 37.5 pw, Full Time Office Based North Derbyshire SF Partners are currently recruiting for a Customer Service Administrator to join a friendly and supportive team on a 9 month fixed-term contract, with the potential to extend to 12 months to cover Maternity Leave. You will be responsible for managing a group of customers, ensuring a seamless service from order through to delivery. This is a varied role requiring strong organisation and attention to detail. Key responsibilities include: Managing customer accounts and building strong relationships Processing orders from start to finish Setting up products on the system Booking deliveries and coordinating logistics Raising and sending invoices Working on Microsoft Dynamics 365 (D365) What we're looking for: Previous experience in a customer service or administrative role Strong organisational skills and attention to detail Confident communicator with a proactive approach Comfortable working with systems and Microsoft products A team player who will fit well into a collaborative environment If you're immediately available or on a short notice period and looking for your next opportunity within a supportive business, we'd love to hear from you.
Our client is seeking an experienced administrator to provide operational support in the running of a large residential block. The role is part-time and will be for 18 hours per week ideally spread over 3 days. Duties are as follows: Operational & Administrative Support Provide day-to-day administrative support to ensure efficient operations. Monitor and respond to multiple inboxes and handle any incoming phone calls. Liaise with the managing agents, House Manager, Building Surveyor, and Chairman. Maintain accurate records, databases, and filing systems (digital and physical). Prepare reports, correspondence, briefings, and meeting minutes as required. Coordinate meetings, events, and internal communications. Financial & Data Administration Pay and process invoices and refunds. Prepare weekly financial updates for the Chairman. Maintain and update financial and operational spreadsheets. Monitor arrears, trace payments where required, and liaise with relevant stakeholders for clarification. Project & Process Support Support ongoing projects including coordinating meetings, obtaining quotes, and liaising with contractors. Maintain records of lease extensions and liaise with solicitors where required. Identify opportunities to improve processes and contribute to continuous improvement initiatives. Assist with digitisation of records and development of standard operating procedures and templates. Skills & Experience Strong organisational and administrative skills with excellent attention to detail. Ability to manage multiple tasks and meet deadlines independently. Excellent written and verbal communication skills. Proficiency in Microsoft 365 (Word, Excel, Outlook, Teams, SharePoint). Personal Attributes Self-motivated and comfortable working independently. Adaptable and responsive to change in a developing environment. Forward-thinking with a willingness to learn and contribute ideas. Proactive problem-solver. Please send your cv of immediate consideration.
Apr 22, 2026
Full time
Our client is seeking an experienced administrator to provide operational support in the running of a large residential block. The role is part-time and will be for 18 hours per week ideally spread over 3 days. Duties are as follows: Operational & Administrative Support Provide day-to-day administrative support to ensure efficient operations. Monitor and respond to multiple inboxes and handle any incoming phone calls. Liaise with the managing agents, House Manager, Building Surveyor, and Chairman. Maintain accurate records, databases, and filing systems (digital and physical). Prepare reports, correspondence, briefings, and meeting minutes as required. Coordinate meetings, events, and internal communications. Financial & Data Administration Pay and process invoices and refunds. Prepare weekly financial updates for the Chairman. Maintain and update financial and operational spreadsheets. Monitor arrears, trace payments where required, and liaise with relevant stakeholders for clarification. Project & Process Support Support ongoing projects including coordinating meetings, obtaining quotes, and liaising with contractors. Maintain records of lease extensions and liaise with solicitors where required. Identify opportunities to improve processes and contribute to continuous improvement initiatives. Assist with digitisation of records and development of standard operating procedures and templates. Skills & Experience Strong organisational and administrative skills with excellent attention to detail. Ability to manage multiple tasks and meet deadlines independently. Excellent written and verbal communication skills. Proficiency in Microsoft 365 (Word, Excel, Outlook, Teams, SharePoint). Personal Attributes Self-motivated and comfortable working independently. Adaptable and responsive to change in a developing environment. Forward-thinking with a willingness to learn and contribute ideas. Proactive problem-solver. Please send your cv of immediate consideration.
Job Title: Financial Operations Officer Location: Chelmsford, Essex (hybrid working). The role will be based in Chelmsford city centre, with one day per week in the office and four days working remotely. Please note that there may be additional office attendance during the first few weeks to support training and onboarding. Hourly rate: 15.45 per hour PAYE Duration : Temporary, initially for 2 months with view for further extension We are currently seeking a Financial Operations Officer on behalf of our public sector client based in Chelmsford, Essex. To be responsible for clearing and reconciling the organisation's Bank Statement on a daily basis, ensuring all income and expenditure is accounted for which will involve contacting other services and external companies to investigate and solve any payment issues To act as administrator for the Civica Payment system, setting up new users and unlocking passwords Balance all daily income, resolving any discrepancies. Keeping accurate records for auditing purposes To run all daily reports in Civica and perform any manuals in to the Civica system such as DWP, Bailiffs etc To be responsible for maintaining the income mailbox, dealing with any queries until resolved Check and process all monies paid to the council through the Exchequer Office using a receipting terminal or other approved procedure Administer the procurement card process, including the loading and reconciliation of the data between the card provider and financial system. Providing support to card holders, including starters and leavers, lost and damaged cards and liaising with the card provider on potentially fraudulent transactions Return any cheques to customers that are incomplete Provide a friendly and helpful point of contact for all services and offer advice and information when required to services Pay out petty cash to other council services and sections when correctly completed reimbursement sheets are provided Interact with the bank to resolve any payment issues or discrepancies Experience & Skills required: Experience of working in a banking / accounting / cash accounting environment Experience of using Microsoft Office 365 applications Experience of dealing with complex queries and complaints A high level of literacy and numeracy Knowledge of Income systems, preferably Civica Pay The ability to provide the highest level of customer care in a positive and proactive manner Be versatile whilst maintaining accuracy and attention to detail Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Apr 20, 2026
Seasonal
Job Title: Financial Operations Officer Location: Chelmsford, Essex (hybrid working). The role will be based in Chelmsford city centre, with one day per week in the office and four days working remotely. Please note that there may be additional office attendance during the first few weeks to support training and onboarding. Hourly rate: 15.45 per hour PAYE Duration : Temporary, initially for 2 months with view for further extension We are currently seeking a Financial Operations Officer on behalf of our public sector client based in Chelmsford, Essex. To be responsible for clearing and reconciling the organisation's Bank Statement on a daily basis, ensuring all income and expenditure is accounted for which will involve contacting other services and external companies to investigate and solve any payment issues To act as administrator for the Civica Payment system, setting up new users and unlocking passwords Balance all daily income, resolving any discrepancies. Keeping accurate records for auditing purposes To run all daily reports in Civica and perform any manuals in to the Civica system such as DWP, Bailiffs etc To be responsible for maintaining the income mailbox, dealing with any queries until resolved Check and process all monies paid to the council through the Exchequer Office using a receipting terminal or other approved procedure Administer the procurement card process, including the loading and reconciliation of the data between the card provider and financial system. Providing support to card holders, including starters and leavers, lost and damaged cards and liaising with the card provider on potentially fraudulent transactions Return any cheques to customers that are incomplete Provide a friendly and helpful point of contact for all services and offer advice and information when required to services Pay out petty cash to other council services and sections when correctly completed reimbursement sheets are provided Interact with the bank to resolve any payment issues or discrepancies Experience & Skills required: Experience of working in a banking / accounting / cash accounting environment Experience of using Microsoft Office 365 applications Experience of dealing with complex queries and complaints A high level of literacy and numeracy Knowledge of Income systems, preferably Civica Pay The ability to provide the highest level of customer care in a positive and proactive manner Be versatile whilst maintaining accuracy and attention to detail Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
We are currently seeking a Senior Network Analyst to join our IT team. Job Overview To provide technical direction and leadership for communication systems, data/voice/cable enhancements and maintenance and to provide leadership to the support staff responsible for supporting these services. Please note: Priority consideration will be given to BCGEU employees currently impacted by layoff at the same or lower pay grade. Education and Experience Completion of a university degree/diploma in computing/networking studies, In depth experience leading design/planning/implementation of enterprise computing/networking and data communication projects. Expert knowledge of computer, networking and telecommunication system and services. In depth knowledge of communication system operations, including the ability to quickly grasp new concepts and plan services using new technology. Expert knowledge of network security technologies and secure design principles, including various firewall technologies (such as Palo Alto and Juniper SRX), IDS/IPS, device hardening and configuration best practices. Experience with PCI Compliance activities such as penetration test result analysis, remediation activities, etc. Excellent verbal and written communication skills and well-developed interpersonal skills. Ability to work under minimal supervision, under own initiative and as an effective team member. Ability to independently organize work to achieve predetermined goals and meet deadlines. Understanding of key trends and players in the software industry, particularly with respect to enterprise solutions, and cloud-based technologies. Superior organizational skills with the ability to set priorities, follow-up and ability to manage multiple concurrent initiatives to meet challenging deadlines. Ability to research, evaluate and plan the implementation of emerging technology. Excellent interpersonal and relationship-building skills for collaborating with team members and various business units. Ability to lead complex technical network support and preventive maintenance improvement projects. Understanding of key trends and players in the network industry. Superior organizational skills with the ability to set priorities, follow-up and meet challenging deadlines. Ability to take a leadership role in implementing network projects. Proven ability to work in a team environment. Excellent business writing skills. Ability to work independently in an extremely busy, varied and diverse environment with changing priorities. Ability to communicate complex and technical concepts clearly with non-technical as well as technical personnel at all levels of the organization. A high degree of initiative and self-motivation. The ability to manage multiple concurrent initiatives. Required to work occasionally on Saturday, Sunday, evening and travel between campuses. Knowledge, Skills & Abilities Red Hat and Office 365 Administration Minimum of 7 years' progressive experience in Red Hat and Office 365 Administration. Minimum 2 years hands on experience in administrating Red Hat Enterprise Linux Operating system in an enterprise environment (Red Hat Certified System Administrator (RHCSA) certification is an asset) Minimum 2 years hands on experience in Microsoft Windows Server Operating systems administration in an enterprise environment Minimum 2 years hand on experience in scripting and automation with advanced knowledge in PowerShell and Linux shell scripting required. JSON, YAML, Python is an asset. Minimum 2 years experience in MS Exchange administration (on-prem and Online) Minimum 2 years experience in Microsoft 365 administration including but not limited to Azure AD, Exchange Online, MS Teams, SharePoint Online Experienced in administering MS Teams with enterprise voice Experienced in MS Active Directory and Domain administration Please click here for a more detailed job description As per the KPU-BCGEU Collective Agreement, qualified internal applicants within the BCGEU bargaining unit are given first consideration in filling this position. Internal applicants must apply by 11:59pm on the internal closing date in order to be considered as an internal applicant. Internal applications received after the closing date will be considered as an external applicant. Salary Information Salary and wage increments are in accordance with the Collective Agreement.
Apr 17, 2026
Full time
We are currently seeking a Senior Network Analyst to join our IT team. Job Overview To provide technical direction and leadership for communication systems, data/voice/cable enhancements and maintenance and to provide leadership to the support staff responsible for supporting these services. Please note: Priority consideration will be given to BCGEU employees currently impacted by layoff at the same or lower pay grade. Education and Experience Completion of a university degree/diploma in computing/networking studies, In depth experience leading design/planning/implementation of enterprise computing/networking and data communication projects. Expert knowledge of computer, networking and telecommunication system and services. In depth knowledge of communication system operations, including the ability to quickly grasp new concepts and plan services using new technology. Expert knowledge of network security technologies and secure design principles, including various firewall technologies (such as Palo Alto and Juniper SRX), IDS/IPS, device hardening and configuration best practices. Experience with PCI Compliance activities such as penetration test result analysis, remediation activities, etc. Excellent verbal and written communication skills and well-developed interpersonal skills. Ability to work under minimal supervision, under own initiative and as an effective team member. Ability to independently organize work to achieve predetermined goals and meet deadlines. Understanding of key trends and players in the software industry, particularly with respect to enterprise solutions, and cloud-based technologies. Superior organizational skills with the ability to set priorities, follow-up and ability to manage multiple concurrent initiatives to meet challenging deadlines. Ability to research, evaluate and plan the implementation of emerging technology. Excellent interpersonal and relationship-building skills for collaborating with team members and various business units. Ability to lead complex technical network support and preventive maintenance improvement projects. Understanding of key trends and players in the network industry. Superior organizational skills with the ability to set priorities, follow-up and meet challenging deadlines. Ability to take a leadership role in implementing network projects. Proven ability to work in a team environment. Excellent business writing skills. Ability to work independently in an extremely busy, varied and diverse environment with changing priorities. Ability to communicate complex and technical concepts clearly with non-technical as well as technical personnel at all levels of the organization. A high degree of initiative and self-motivation. The ability to manage multiple concurrent initiatives. Required to work occasionally on Saturday, Sunday, evening and travel between campuses. Knowledge, Skills & Abilities Red Hat and Office 365 Administration Minimum of 7 years' progressive experience in Red Hat and Office 365 Administration. Minimum 2 years hands on experience in administrating Red Hat Enterprise Linux Operating system in an enterprise environment (Red Hat Certified System Administrator (RHCSA) certification is an asset) Minimum 2 years hands on experience in Microsoft Windows Server Operating systems administration in an enterprise environment Minimum 2 years hand on experience in scripting and automation with advanced knowledge in PowerShell and Linux shell scripting required. JSON, YAML, Python is an asset. Minimum 2 years experience in MS Exchange administration (on-prem and Online) Minimum 2 years experience in Microsoft 365 administration including but not limited to Azure AD, Exchange Online, MS Teams, SharePoint Online Experienced in administering MS Teams with enterprise voice Experienced in MS Active Directory and Domain administration Please click here for a more detailed job description As per the KPU-BCGEU Collective Agreement, qualified internal applicants within the BCGEU bargaining unit are given first consideration in filling this position. Internal applicants must apply by 11:59pm on the internal closing date in order to be considered as an internal applicant. Internal applications received after the closing date will be considered as an external applicant. Salary Information Salary and wage increments are in accordance with the Collective Agreement.
IT Administrator required to work with the IT Operations Manager or key stakeholders of our Sudbury based client to understand business requirements and develop bespoke IT solutions within agreed timeframes. This role of IT Administrator you will be responsible for configuring and maintaining IT systems, hardware, software, networks, and other IT related peripherals. The IT administrator role also includes developing and maintaining custom database systems, automation tools, and business reports to support process efficiency and innovation. To be considered for this IT administrator role you must possess a computer science undergraduate or similar with practical exposure to IT support or infrastructure environments Even if you do not meet all the above requirements but possess the below attributes, we would love to hear from you! The Role Maintaining to the best of your ability the company's IT network, servers, PC's, software and phones, essential for delivering business continuity Develop, maintain, and optimize in house applications built with SQL, VB.Net, Access, VBA, and other relevant technologies, ensuring they meet evolving business needs. Develop, test, and deploy custom applications, automation scripts, and Robotic Process Automation (RPA) solutions. Write and maintain SQL queries, stored procedures, triggers, and to support business operations. Ensuring the data integrity, security, reliability and availability of in house bespoke database systems. Applying expertise to design, develop, and maintain bespoke database applications, reports, and automation solutions to enhance business efficiency and decision making through all stages of development, testing and delivery. Respond to and complete applicable support cases raised through the IT logging system, contributing towards the team's key performance targets. Problem solve issues related to the ERP system and PLM software, working with external support partners when needed. Maintain all existing hardware and software platforms The Person Must possess a computer Science undergraduate or similar, with practical exposure to IT support or infrastructure environments Strong analytical, technical, interpersonal, client service and communication skills An understanding of relational database principles Experience of SQL (Stored Procedures, Functions, Triggers) on a Microsoft SQL Server. Good knowledge of the Windows desktop platform (Operating Systems and Office365). Understanding of Anti Virus software and firewalls. A good grasp of the Windows server Operating Systems (2012 and higher). Knowledge of configuring Windows domains / Active Directory including Group Policies. Good IT networking skills with knowledge of LANs and WANs. Strong skills in Excel - being able to manipulate and transpose data along with a good working knowledge of macros, pivot tables, lookups and using formula to populate and format data. A quality driven attitude with great attention to detail Ability to communicate at all levels across the business. Benefits to you Competitive salary £30 - £40k doe Profit share bonus Excellent career opportunity Pension scheme Sick pay Opportunity to work for a very long standing and well respected company Free Parking Comprehensive induction programme along with full systems training
Apr 17, 2026
Full time
IT Administrator required to work with the IT Operations Manager or key stakeholders of our Sudbury based client to understand business requirements and develop bespoke IT solutions within agreed timeframes. This role of IT Administrator you will be responsible for configuring and maintaining IT systems, hardware, software, networks, and other IT related peripherals. The IT administrator role also includes developing and maintaining custom database systems, automation tools, and business reports to support process efficiency and innovation. To be considered for this IT administrator role you must possess a computer science undergraduate or similar with practical exposure to IT support or infrastructure environments Even if you do not meet all the above requirements but possess the below attributes, we would love to hear from you! The Role Maintaining to the best of your ability the company's IT network, servers, PC's, software and phones, essential for delivering business continuity Develop, maintain, and optimize in house applications built with SQL, VB.Net, Access, VBA, and other relevant technologies, ensuring they meet evolving business needs. Develop, test, and deploy custom applications, automation scripts, and Robotic Process Automation (RPA) solutions. Write and maintain SQL queries, stored procedures, triggers, and to support business operations. Ensuring the data integrity, security, reliability and availability of in house bespoke database systems. Applying expertise to design, develop, and maintain bespoke database applications, reports, and automation solutions to enhance business efficiency and decision making through all stages of development, testing and delivery. Respond to and complete applicable support cases raised through the IT logging system, contributing towards the team's key performance targets. Problem solve issues related to the ERP system and PLM software, working with external support partners when needed. Maintain all existing hardware and software platforms The Person Must possess a computer Science undergraduate or similar, with practical exposure to IT support or infrastructure environments Strong analytical, technical, interpersonal, client service and communication skills An understanding of relational database principles Experience of SQL (Stored Procedures, Functions, Triggers) on a Microsoft SQL Server. Good knowledge of the Windows desktop platform (Operating Systems and Office365). Understanding of Anti Virus software and firewalls. A good grasp of the Windows server Operating Systems (2012 and higher). Knowledge of configuring Windows domains / Active Directory including Group Policies. Good IT networking skills with knowledge of LANs and WANs. Strong skills in Excel - being able to manipulate and transpose data along with a good working knowledge of macros, pivot tables, lookups and using formula to populate and format data. A quality driven attitude with great attention to detail Ability to communicate at all levels across the business. Benefits to you Competitive salary £30 - £40k doe Profit share bonus Excellent career opportunity Pension scheme Sick pay Opportunity to work for a very long standing and well respected company Free Parking Comprehensive induction programme along with full systems training
Overview One of the most exciting prospects in the UK cyber security sector today, Bridewell is a leading cyber security services company specialising in protecting and transforming critical business functions for some of the world's most trusted organisations. We are the trusted partner for operators of essential services and provide end-to-end cyber security capabilities that help our clients overcome their security challenges, allowing them to operate safely and securely. Bridewell holds the Gold level Investors in People award which we feel solidifies and reflects on the outstanding calibre that makes us truly one team. What you'll be doing The Cloud Engineer is a senior technical role responsible for supporting, maintaining, and evolving Bridewell's Microsoft Azure environment and wider cloud-based services. Acting as a 3rd Line escalation point, you will lead on complex troubleshooting, automation, infrastructure-as-code implementation, and secure cloud operations. You will contribute to strengthening Bridewell's modern infrastructure platforms through innovation, automation, resilience and scalable design. This role includes participation in an on-call rota to support business-critical systems and ensure continuity of service. These are some of the key areas where your role will deliver impact and where most of your role-specific goals and objectives will be based. Responsibilities Azure Infrastructure Management Operate as the senior technical SME for Azure infrastructure, identity, networking, monitoring and governance. Implement improvements using Infrastructure as Code (Terraform or Bicep). Maintain secure configurations in line with best practice (CIS, Microsoft CAF, Zero Trust). Azure Secure Score achieved 90% 95-99.9% uptime across business-critical services, excluding planned maintenance. 3rd Line Escalation, Troubleshooting & Mentoring Resolve complex incidents across Azure, M365, Intune, identity, networking and related on-prem hybrid systems. Act as final escalation point for infrastructure issues. Mentor and upskill team. Automation & DevOps Enablement Build CI/CD pipelines (GitHub Actions or Azure DevOps). Use automation to reduce manual tasks across the IT landscape. Collaborate with Cyber and Engineering teams on secure cloud deployments. AI & Intelligent Automation (Desirable) Support the evaluation and adoption of AI driven capabilities across Azure and M365, including Defender AI features, Copilot integrations and automation opportunities. On Call Responsibility Participate in the IT on call rota to ensure 24/7 availability of key business systems. On-call response time within agreed RTO targets 100% of the time. All on-call incidents documented with follow-up actions within 24 hours. What are we looking for? Essential Proven experience as a 3rd Line IT/Cloud Engineer supporting Azure production environments. Strong hands-on experience with: Azure IaaS & PaaS services ARM/Bicep/Terraform IaC Azure networking (VNets, Firewalls, Private Endpoints, VPN/ExpressRoute) Azure AD/Entra ID, Conditional Access, Identity Governance Azure Monitor, Log Analytics, Sentinel (beneficial) Azure Storage, Key Vault, App Services, Function Apps Strong PowerShell scripting capabilities. Experience supporting modern workplace environments with Intune, Autopilot and Microsoft 365. Strong understanding of Zero Trust, security posture management and cloud governance. Ability to work autonomously and handle complex workloads. Data literacy - Interpreting and communicating system, performance and telemetry data to derive insights, support decision making, and demonstrate ITs contribution to the business. Digital agility - Leveraging Azure, automation tooling, and AI-enabled capabilities to modernise infrastructure, streamline processes, and enhance organisational efficiency. This includes using PowerShell, Terraform/Bicep, GitHub Actions/ADO pipelines, Defender for Cloud, and Power Automate to maximise impact. Desirable Certifications AZ 104 - Azure Administrator Associate AZ 305 - Designing Microsoft Azure Infrastructure Solutions AZ 400 - DevOps Engineer Expert AZ 500 - Azure Security Engineer Associate Experience with: GitHub or Azure DevOps repos and pipelines AI/ML tooling or Copilot integrations What's in it for you? Our vision is to create a safe, inclusive digital world where people and organisations can thrive. Our values of Do the Right Thing, One Team and Above and Beyond emphasise the importance of the part we play in society, and our commitment to our people and clients. Our story to-date has been phenomenal, but success doesn't end here and as we continue to grow and scale, we want to keep the same culture, passion and commitment to high quality that has enabled us to get this far. Bridewell will provide a great career opportunity with continual development as well as the following: 25 Days Holiday - Plus buy and sell options Flexible Working (around core office hours) Employee Benefit Trust Company Pension Personal Day & Birthday Off - After 1 year of service Family Leave - After 1 year of service Enhanced Maternity based on length of service Dedicated Training Budget Life Assurance Electric Vehicle Scheme & Cycle to Work Scheme Private Healthcare (incl. Gym discounts and vision care) Location: Bridewell operates a hybrid and flexible working policy, however you will be required to travel to different sites on occasion. Note: To be eligible for this job you must either hold SC or be eligible and willing to go through security clearance. Bridewell values diversity in the workplace and is a fair and equal opportunity employer. We are committed to creating an equal and inclusive working environment, with the aim that our employees will be truly representative of all sections of society and each person feels respected and able to give their best.
Apr 15, 2026
Full time
Overview One of the most exciting prospects in the UK cyber security sector today, Bridewell is a leading cyber security services company specialising in protecting and transforming critical business functions for some of the world's most trusted organisations. We are the trusted partner for operators of essential services and provide end-to-end cyber security capabilities that help our clients overcome their security challenges, allowing them to operate safely and securely. Bridewell holds the Gold level Investors in People award which we feel solidifies and reflects on the outstanding calibre that makes us truly one team. What you'll be doing The Cloud Engineer is a senior technical role responsible for supporting, maintaining, and evolving Bridewell's Microsoft Azure environment and wider cloud-based services. Acting as a 3rd Line escalation point, you will lead on complex troubleshooting, automation, infrastructure-as-code implementation, and secure cloud operations. You will contribute to strengthening Bridewell's modern infrastructure platforms through innovation, automation, resilience and scalable design. This role includes participation in an on-call rota to support business-critical systems and ensure continuity of service. These are some of the key areas where your role will deliver impact and where most of your role-specific goals and objectives will be based. Responsibilities Azure Infrastructure Management Operate as the senior technical SME for Azure infrastructure, identity, networking, monitoring and governance. Implement improvements using Infrastructure as Code (Terraform or Bicep). Maintain secure configurations in line with best practice (CIS, Microsoft CAF, Zero Trust). Azure Secure Score achieved 90% 95-99.9% uptime across business-critical services, excluding planned maintenance. 3rd Line Escalation, Troubleshooting & Mentoring Resolve complex incidents across Azure, M365, Intune, identity, networking and related on-prem hybrid systems. Act as final escalation point for infrastructure issues. Mentor and upskill team. Automation & DevOps Enablement Build CI/CD pipelines (GitHub Actions or Azure DevOps). Use automation to reduce manual tasks across the IT landscape. Collaborate with Cyber and Engineering teams on secure cloud deployments. AI & Intelligent Automation (Desirable) Support the evaluation and adoption of AI driven capabilities across Azure and M365, including Defender AI features, Copilot integrations and automation opportunities. On Call Responsibility Participate in the IT on call rota to ensure 24/7 availability of key business systems. On-call response time within agreed RTO targets 100% of the time. All on-call incidents documented with follow-up actions within 24 hours. What are we looking for? Essential Proven experience as a 3rd Line IT/Cloud Engineer supporting Azure production environments. Strong hands-on experience with: Azure IaaS & PaaS services ARM/Bicep/Terraform IaC Azure networking (VNets, Firewalls, Private Endpoints, VPN/ExpressRoute) Azure AD/Entra ID, Conditional Access, Identity Governance Azure Monitor, Log Analytics, Sentinel (beneficial) Azure Storage, Key Vault, App Services, Function Apps Strong PowerShell scripting capabilities. Experience supporting modern workplace environments with Intune, Autopilot and Microsoft 365. Strong understanding of Zero Trust, security posture management and cloud governance. Ability to work autonomously and handle complex workloads. Data literacy - Interpreting and communicating system, performance and telemetry data to derive insights, support decision making, and demonstrate ITs contribution to the business. Digital agility - Leveraging Azure, automation tooling, and AI-enabled capabilities to modernise infrastructure, streamline processes, and enhance organisational efficiency. This includes using PowerShell, Terraform/Bicep, GitHub Actions/ADO pipelines, Defender for Cloud, and Power Automate to maximise impact. Desirable Certifications AZ 104 - Azure Administrator Associate AZ 305 - Designing Microsoft Azure Infrastructure Solutions AZ 400 - DevOps Engineer Expert AZ 500 - Azure Security Engineer Associate Experience with: GitHub or Azure DevOps repos and pipelines AI/ML tooling or Copilot integrations What's in it for you? Our vision is to create a safe, inclusive digital world where people and organisations can thrive. Our values of Do the Right Thing, One Team and Above and Beyond emphasise the importance of the part we play in society, and our commitment to our people and clients. Our story to-date has been phenomenal, but success doesn't end here and as we continue to grow and scale, we want to keep the same culture, passion and commitment to high quality that has enabled us to get this far. Bridewell will provide a great career opportunity with continual development as well as the following: 25 Days Holiday - Plus buy and sell options Flexible Working (around core office hours) Employee Benefit Trust Company Pension Personal Day & Birthday Off - After 1 year of service Family Leave - After 1 year of service Enhanced Maternity based on length of service Dedicated Training Budget Life Assurance Electric Vehicle Scheme & Cycle to Work Scheme Private Healthcare (incl. Gym discounts and vision care) Location: Bridewell operates a hybrid and flexible working policy, however you will be required to travel to different sites on occasion. Note: To be eligible for this job you must either hold SC or be eligible and willing to go through security clearance. Bridewell values diversity in the workplace and is a fair and equal opportunity employer. We are committed to creating an equal and inclusive working environment, with the aim that our employees will be truly representative of all sections of society and each person feels respected and able to give their best.
