53 jobs found

Purpose The Digital Growth & CRM Manager is primarily responsible for driving measurable growth by ensuring that all digitally generated demand is effectively nurtured, progressed and converted across the 7IM businesses (7IM, Partners Wealth Management, Amicus Wealth Management and Lync Wealth Management). This role leverages CRM led journeys as the central mechanism for scaling personalised, timely and outcome focused engagement, turning digital interest into qualified opportunities and conversion. While CRM expertise and the design and management of CRM led journeys are the primary focus of the role, the Digital Growth & CRM Manager must also have a strong understanding of end to end digital journeys. The role contributes to shaping digital growth and conversion strategy upstream - before leads enter the CRM - ensuring that digital experiences, acquisition activity and on site journeys are intentionally designed to maximise lead quality, progression and downstream conversion performance. Working in close partnership with Senior Marketing Managers who own channel strategy and execution, this role acts as the pivotal link between initial digital engagement and ongoing CRM management. The Digital Growth & CRM Manager ensures that leads generated from partnership sources, paid and organic social media, webinars, events and other digitally enabled activity are seamlessly handed into structured CRM workflows, where their status, engagement history and progression are actively tracked and optimised. By owning lead flow, nurture, conversion and visibility within the CRM, this outcome driven position ensures that the CRM operates as the single source of truth for all digital lead activity, while insight and learning from CRM journeys are used to continuously inform and improve digital growth and conversion performance across the full funnel. Responsibilities CRM Led Lead Nurturing & Conversion (Primary Accountability) Own the design, delivery and performance of CRM driven nurture journeys that progress prospects from first interaction through to conversion. Ensure all leads entering the CRM are placed into clear, intentional journeys aligned to level of intent and source. Define how and when prospects are reengaged using CRM based triggers, automated journeys and follow up activity. Continuously optimise CRM journeys to improve engagement, progression and conversion rates. Ensure the CRM operates as the single source of truth for lead status, engagement history and progression. Digital Lead Flow & Journey Ownership Own the end-to-end digital lead journey once a prospect engages - from first interaction through to conversion. Ensure all digital lead generation activity (including partnership led sources, social media, webinars and events) is seamlessly connected to the website and CRM. Map and optimise journeys to reduce drop off, improve engagement and increase conversion across the funnel. Cross Channel Enablement & Collaboration Work in close partnership with Senior Marketing Managers across all channels. Enable channel leads by defining how leads are captured, tracked, nurtured and progressed after engagement - without duplicating or owning channel strategy or execution. Establish consistent standards for lead capture, tagging, attribution and hand off across channels. Provide insight and recommendations that help channel teams improve lead quality and downstream performance. Website & Conversion Optimisation Ensure the website operates as a central conversion hub for all digital activity. Improve management of form starts, form completions and partial submissions, including re engagement strategies. Work closely with website, UX and content teams to reduce friction and improve journey progression. Test and optimise digital touchpoints to support CRM led nurturing and conversion. CRM Connectivity & Capability Development Strengthen the connection between website behaviour and CRM workflows so leads are visible, actionable and measurable. Partner with internal stakeholders to improve CRM data quality, structure and usability, recognising that capability is evolving. Support the development of automated journeys and follow up activity aligned to lead intent and lifecycle stage. Performance, Insight & Optimisation Track and report on digital funnel performance from first interaction through to conversion. Use insight to identify gaps, opportunities and priorities for optimisation. Provide clear, actionable reporting to senior stakeholders on lead performance and growth impact. Compliance and best practice Ensure all activity complies with GDPR, cookie policy and privacy regulations. Stay up to date with digital marketing standards. Ensure all external facing comms are in line with FCA financial promotion rules. About You Skills Strong analytical and problem-solving abilities, with a clear focus on improving lead progression, nurturing effectiveness and conversion performance. Ability to design and optimise end-to-end digital journeys, using data and behavioural insight to drive engagement and conversion. Strong understanding of how CRM led automation, triggers and journeys can be used to move prospects from interest to intent. Excellent stakeholder management skills, with the ability to work collaboratively across channel teams and influence outcomes without direct ownership. Confidence translating complex journey logic, data flows and performance insight into clear, practical recommendations for non technical stakeholders. Strong attention to detail, particularly around lead capture, data quality, journey logic and reporting accuracy. Comfortable working in environments where systems and processes are evolving, with a pragmatic, solution oriented mindset. Knowledge Proven experience in a digital growth, CRM, marketing automation or journey optimisation role, ideally within a regulated or complex organisation. Strong understanding of digital marketing principles, lead generation models, customer intent and funnel management. Practical experience designing and managing CRM led nurture journeys to support lead progression and conversion. Knowledge of customer journey mapping, conversion optimisation and lifecycle based engagement. Experience working with CRM and marketing automation platforms such as Dynamics 365, Customer Insights Journeys, Mailchimp and Campaign Monitor. Understanding of attribution, lead tracking and performance measurement across multiple digital lead generation sources. Familiarity with website analytics, form performance and conversion metrics, and how these connect into CRM workflows. Qualifications No specific qualifications are required, but degrees or qualifications in marketing, communications or similar are highly desirable. Other relevant information Reports to Head of Brand, Marketing & Communications. Occasional travel to our regional offices across the UK may be required. The successful candidate will be a team player, self-motivated, adaptable and resilient. The candidate will need to understand and subscribe to 7IM's mission and tenets and in particular, the Code of Conduct.

About HSO HSO is a Business Transformation Partner with deep industry expertise and global reach. We leverage the full power of the Microsoft Cloud to help organisations modernise operations, adopt data-driven intelligent automation, deliver real-time insights, and accelerate digital impact. By utilising Dynamics 365, Power Platform, Azure, Microsoft 365, AI/Copilot and Data & AI capabilities, HSO empowers organisations to innovate faster, improve how their people work, and enhance citizen and customer experiences. Founded in 1987, HSO has more than 2,500 professionals across Europe, North America, and Asia. We are one of the world's top Microsoft business applications and cloud transformation partners, and a proud member of Microsoft's elite Inner Circle, representing the top 1% of partners worldwide. We specialise in sectors such as Public Sector, Retail, Manufacturing, Professional Services, and Financial Services. As an award-winning partner, HSO has been recognised as the global winner of the Microsoft Partner of the Year Award for D365 Finance, and a Finalist for D365 Sales & Marketing. We have also been ranked among the Best Companies to Work For, reflecting our culture of care, innovation, and growth. At HSO, we are large enough to deliver enterprise-scale transformation, yet small enough to care. Our culture encourages entrepreneurship, collaboration, and personal development - where your voice is heard, and your impact is felt. Purpose of the role As a Public Sector Business Development Manager, you will lead on developing strategic relationships and securing new business within the UK public sector. You will identify opportunities and position Microsoft business applications and cloud services to help public sector organisations transform how they operate, improve citizen services, enhance efficiency, and achieve compliance and policy objectives. Working closely with our Delivery, Pre-Sales, and Microsoft teams, you will shape compelling propositions and navigate complex public sector procurement processes including frameworks, tenders, and competitive bids. This is a high-impact role that will play a key part in building HSO's growing footprint in the public sector and driving long term growth. Reporting Line This role reports to the Sales Director. Job Function Develop and execute a go to market strategy for the UK public sector, identifying target accounts and growth opportunities across central government, local authorities, healthcare/NHS, housing associations, and not for profit organisations. Build strong relationships with key public sector stakeholders, including C Suite, Digital Transformation leaders, and Commercial/Procurement functions. Qualify opportunities, lead full sales cycles, and manage bids and proposals through to closure, including through frameworks such as G Cloud, Digital Outcomes & Specialists, and others. Shape and present tailored value propositions aligned to client goals, drawing on Microsoft technologies including Dynamics 365, Power Platform, Microsoft 365, Azure, and AI/Copilot. Collaborate with internal teams (Pre Sales, Architects, Delivery, Legal) to create compelling solutions and commercial proposals. Maintain a high quality pipeline and accurate forecasting in CRM, contributing to regular reporting and leadership reviews. Stay informed on public sector policy, digital trends, funding streams, and procurement developments to support account planning. Represent HSO at public sector industry events, thought leadership sessions, and Microsoft community engagements. EXPERIENCE Essential Proven track record in business development, account management or consultative sales within the UK public sector. Strong understanding of public sector procurement processes, frameworks, and budget cycles. Experience positioning Microsoft Cloud solutions or business applications (e.g., Dynamics 365, Azure, M365, Power Platform). Commercially astute with the ability to shape and negotiate complex deals. Excellent stakeholder engagement, communication, and influencing skills. Self driven with a strong sense of ownership and accountability. Able to lead virtual teams and collaborate across functions to advance deals. Desirable Familiarity with frameworks such as G Cloud, DOS, NHS SBS, or similar. Experience working for a Microsoft partner or digital transformation consultancy. Understanding of public sector challenges such as data governance, digitisation of services, legacy system modernisation, and citizen experience improvement. Experience using CRM systems (ideally Dynamics 365) for pipeline management and forecasting. Degree level education or equivalent professional experience. Personal Qualities Passion for public sector improvement and service transformation. Resilient, outcome orientated, and motivated by delivering results. Highly collaborative and able to build trust quickly. Excellent communicator with strong written and verbal presentation skills. Analytical mindset with the ability to spot trends and opportunities. Energetic, proactive, and solutions focused. Location HSO offices are located in Manchester, Glasgow, and Reading. This is a hybrid role, with flexibility to work remotely. Travel to client sites and HSO offices will be required for relationship building and key meetings. Salary We offer a competitive, market aligned salary that reflects the skills and experience of each candidate. The salary package will be discussed during the interview process and will be based on current market benchmarks for similar roles, as well as the individual's qualifications and experience. Eligible employees may also receive performance based bonuses and can participate in our extensive benefits programme. Benefits Included: Paid Holidays Pension Healthcare Dental Life Insurance Tonic Wellbeing HSO Perkz Flexible working (when required and agreed)

The Data Engineer will be a key contributor to building, optimising, and maintaining Colt DCS's modern data environment. Working within the Data Integrations & BI team, you will design and support data pipelines, integrations, Azure data structures, and Power BI ready datasets across our Microsoft-centric ecosystem. This role ensures the organisation has high quality, reliable, and well structured data for analytics, reporting, and operational decision making. You will be responsible for the technical development of integration workflows, ETL/ELT processes, Azure data structures, and supporting Power BI data models used across the organisation. What we're looking for Key Responsibilities Design, build, and maintain robust data pipelines using Azure Data Factory, Logic Apps, and related technologies. Develop and optimise ELT/ETL workflows for ingestion, transformation, and delivery into the Azure SQL data warehouse. Implement efficient data models and structures to support analytics and reporting requirements. Build and maintain integration solutions between business systems (e.g., Dynamics 365, SugarCRM, Workday, operational platforms). Ensure data pipelines are scalable, secure, and aligned with architectural standards. Data Quality, Reliability & Operations Monitor, troubleshoot, and resolve issues in data workflows and integrations. Maintain BAU operations such as daily data refreshes, pipeline monitoring, and user support. Implement data quality measures, validation rules, and reconciliation checks. Contribute to data governance practices, including metadata, lineage, and documentation. Collaboration & Stakeholder Engagement Work closely with BI developers, analysts, and business stakeholders to understand data requirements and translate them into technical solutions. Collaborate with external partners delivering development or support services. Support business teams in improving the use and understanding of enterprise data assets. Identify opportunities to automate processes, improve performance, and enhance data reliability. Research and evaluate emerging tools, features, and best practices within the Azure and data engineering landscape. Contribute to the long term data platform roadmap and architectural decisions. Skills and Experience 3-5+ years' experience as a Data Engineer or similar role. Strong experience designing, building, and supporting data pipelines using Azure Data Factory, Azure Logic Apps, or similar tools. Hands on experience with Azure SQL Database, including relational modelling and performance optimisation; strong SQL proficiency for data transformation and analysis. Experience developing ETL/ELT pipelines and working with structured/unstructured data sources. Understanding of data warehousing concepts, star schemas, and modern analytics patterns. Familiarity with the Microsoft ecosystem (Azure, Power BI, Power Platform). Experience with DevOps practices such as version control (Git), deployment automation, or CI/CD. Excellent analytical and problem solving skills, with a strong business acumen. Experience integrating with business systems such as Dynamics 365, Salesforce, or similar platforms. Exposure to Python or other scripting languages used in data engineering. Ability to translate complex data challenges into clear business outcomes and priorities. Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels. Job Segment: Data Warehouse, Data Center, Database, SQL, Technology, Research

Dive into a world where technology meets innovation. At Kerv Digital, we're not just another tech company. We're the problem solvers, the magicians who transform complex challenges into seamless digital experiences. Utilising a powerful blend of Power Platform, DevSecOps, Data experiences, and Software Engineering, we create business solutions that truly resonate with our clients driving extreme value! With our roots planted in Birmingham and branches spreading across the globe from London to Bangalore, we're a proud member of the Kerv Group - a dynamic £112m revenue technology consultancy leader with a dedicated team of over 700 professionals, partnering with 800+ sector leaders. People come first always we are incredibly proud of our unparalleled work culture. Not just words on paper, we wear our "Great Place to Work" certifications from the UK and India like badges of honour. Dive into an ocean of opportunities in an atmosphere that celebrates collaboration. Sharpen your prowess with a global multi-discipline team and be guided by the industry's most forward-thinking architects. Who we are looking for: Required Experience: Dynamics 365 CE implementation and developing custom plugins, workflow and actions Strong C# dev. to support bespoke plugin/workflow development Strong JS/HTML/CSS dev. to support bespoke interface development Strong general .power automate background Insightful entity architecture, grounded in Fetch XML Excellent communicator, capable of engaging at all levels with customers Distributed team dev. inc source control appreciation, esp. GIT and CI Windows certifications, e.g. multiple MCPs or an MCSE Experience with Field Service customisation We are also looking for people that fit how we work, which is something like: happiest working under their own direction, but fully supported when needed an obvious attention to detail, we want you to obsess about the little things! an escalation handler, able to achieve win-win outcomes by utilising the skills across the team ability to work effectively with remote teams in India ability to work flexibly to deliver on-time to tight timescales What we can do for you: We're a transparent, honest and fiercely equal employer that believes completely in providing the best possible work experience for our employees: Real Flexibility - we're a family first organisation, and if the work gets done, you can work when and wherever you want. A healthy approach for most of our teams seems to be splitting three ways between home, customer sites and the office. Awesome Environment - all of our employees will tell you that we foster an easy going environment, are experts at what we do and care deeply about what we work on, and the company was started specifically to find a way for people to take more enjoyment from their work. Interesting Work - these days most of our customers are household names and many of our projects have an important impact on the world around us. The kind of things we do regularly include working with not for profits to transform how they leverage technology, working with public bodies to shape digital services and working with top tier private entities to bring genuinely new and meaningful products and services to market. Great Benefits - all the usual suspects and then some. Some highlights include our choose your own tech approach to end user devices, well stocked cupboards with tasty goodies (we're a food first company too), excellent professional development support including frequent in house training for tech. you can't get trained on anywhere else and private healthcare. Full disclosure; some benefits can only be provided after probation. Recognition & Growth - Recognized as a 'Great Place to Work' in both the UK and India, our commitment to excellence goes beyond our products and services. Our culture is a testament to the dedicated technologists who work tirelessly to drive our vision forward. Being a part of Kerv Digital means embracing a culture of innovation, collaboration, and mutual respect. Our teams in the UK and India thrive in an atmosphere that promotes continuous learning and growth. Join us at Kerv Digital, where we don't just build groundbreaking technology - we build future. Don't take our word for it though, check out our impartial Glass Door reviews More on equality: At Kerv, we're building something special and we're building it to last. We want everybody to feel valued, included and love working together. With an uncompromising pursuit of amazing employee experience, we always strive to do the right thing. We believe and will relentlessly promote and support the power of diversity, equality and belonging, through collaboration and creating exceptional solutions together.

This is a key role within the finance department, responsible for the seamless execution and continuous improvement of critical financial operations. The individual will hold comprehensive responsibility for managing client invoicing, accounts receivable and accounts payable functions across TMX Trayport and their subsidiaries. Operating as an integral member of the Finance Operations team, this position directly reports to the Finance Operations Manager. The Role This is a key role within the finance department, responsible for the seamless execution and continuous improvement of critical financial operations. The individual will hold comprehensive responsibility for managing client invoicing, accounts receivable and accounts payable functions across TMX Trayport and their subsidiaries.Operating as an integral member of the Finance Operations team, this position directly reports to the Finance Operations Manager. Responsibilities Client Billing Process the monthly billing cycle in Trayport's billing system BARRI, collaborating closely with Client Relationship Managers (CRM) and Legal to ensure all invoices are processed accurately in accordance with client contracts and Company policies. Ensure appropriate systems are set up internally to track information related to the invoicing process, such as fixed-term user agreements and user commitment terms. Collaborate with the relevant systems teams to meet non-standard billing requirements and drive process improvements. Accounts Receivable/Payables Manage customer collections, ensuring timely payment of invoices within the agreed credit terms. Assess and escalate collection risks and issues to senior management. Conduct credit risk management and monitoring for new prospects and existing clients. Allocate customer receipts to their respective invoices in the Company's ERP system, Workday. Process required payments, ensuring appropriate authorisation. Regularly review and update reports monitoring the financial health of the accounts receivable ledger. Ensure the cash book is consistently updated for all relevant bank accounts. Facilitate knowledge sharing of financial operations within the wider Finance team. Collaborate with peers in the Transaction Services team at our parent company, TMX, on best practices and group initiatives. Client Support Liaise directly with clients to resolve queries relating to invoicing, statements, or payments. Maintain accurate client contact information across BARRI, Workday and Microsoft Dynamics CRM. Collaborate with client relationship management and sales teams to provide updates on client payment statuses. Other Work with the Finance Operations Manager and Group Controller to integrate new companies into Trayport's financial operations. Support the internal and external audits of Trayport companies; assisting the auditors and the wider Finance team. Document and maintain key processes. Support the wider finance team with administrative tasks. The Person Skills: Highly organised and structured approach with the ability to manage competing priorities and adhere to rigid month-end deadlines. Exceptional attention to detail, specifically regarding the alignment of financial data in BARRI with legal clauses in client contracts. A process-oriented mindset with the ability to navigate complex billing workflows and suggest technical improvements. Proven ability to build strong, collaborative relationships with key stakeholders to resolve complex billing and contractual issues. Proficient in Google Workspace tools (Sheets, Docs, Slides etc.) and work management tools such as A solid grasp of Accounts Receivable (AR) processes and an understanding of how billing cycles impact monthly revenue reporting. Experience: Previous experience of invoicing for software services/products. Previous experience using CRM systems. Demonstrated ability to work with and extract reports from CRM systems, such as Dynamics, Salesforce, and SalesLogix. Experience with cash collection processes and cash applications.Trayport is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it. Our Culture: At Trayport, our people power our success. We are a place where talented people never stop learning, innovating and working together to make an impact! We offer you more than a job - we offer you the opportunity to work with, and learn from the most respected industry and thought leaders in the business. We're always pushing the boundaries, rapidly expanding our global presence across London, Vienna, Singapore, Bremen and North America. At Trayport, we understand that our people are crucial to our future. We strive to provide a challenging and inspirational atmosphere; employing intelligent, enthusiastic, adaptable individuals and giving them the freedom, training, and guidance to allow them to consistently achieve their potential. If you share our vision and are motivated to challenge the status quo - we want to hear from you!

We've signed up to an ambitious journey. Join us! As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn't a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide us. They help us be at our best. For our customers. For the cities and communities we serve. For ourselves. As a global team, we are transforming urban mobility. Let's grow better, together. YourParkingSpace joined forces with Arrive, on our joint mission to make cities more livable, together. We're the UK's fastest-growing parking technology provider. Our on-demand marketplace connects drivers to thousands of spaces, while our comprehensive suite of B2B solutions transforms parking assets into connected mobility hubs. The Role As a Senior Data Analyst focussing on Growth Analysis, you'll play a key role in driving data led decision making across the B2C side of the marketplace. Reporting into the Growth Analytics Lead, you'll focus on understanding how drivers are acquired, how they interact and engage with our product, and what drives retention and increases lifetime value. This is a hands on, impact focused analytics role. The successful candidate will work closely with Marketing, CRM, Product and Engineering to translate data into clear, actionable insights that improve acquisition efficiency, engagement and lifetime value. You'll own deep dive analysis, lifecycle reporting and segmentation, while helping build scalable analytical assets that empower stakeholder self service, proactive insight discovery and confident decision making. How you'll make an impact Lead end to end growth analytics projects across the driver lifecycle - from problem definition through to insight delivery and clear, actionable next steps. Evaluate channel performance and LTV:CAC dynamics to inform marketing investment and targeting decisions. Conduct cohort, funnel and behavioural analysis to surface drivers of repeat usage, frequency and long term engagement. Build and maintain growth focused datasets, dashboards and analytical frameworks that enable stakeholders to self serve answers and reduce reactive, ad hoc analysis. Proactively explore data to inform strategy and guide investment decisions - not just respond to inbound request. Ideally you'll have Experience working with marketing or acquisition data (paid channels, attribution concepts, campaign measurement). Familiarity with CRM or lifecycle analytics (segmentation, engagement, repeat behaviour). Exposure to experimentation or A/B testing analysis. Experience applying data science techniques, such as predictive or propensity modelling, in a business context. Your background 3-5+ years' experience in an analytics role, ideally within growth, marketing, product or commercial analytics, in a high growth environment. Strong SQL skills, with confidence working directly with large datasets in a modern data warehouse (Snowflake preferred). Experience analysing funnels, cohorts, retention and user behaviour over time. Hands on experience building dashboards or recurring reporting in Tableau (or a similar BI tool). Experience working with web or marketing analytics tools such as GA4 (or another web analytics platform). This is a hybrid working role based in our Stratford, London (E20) office 3 days per week, 2 days from home.

Senior Manager, Lead UX Strategist and Product Manager, IXD, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 5 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The Team and the Opportunity At EY Studio+, the work we do cuts across every sector and reaches deep into the interactions, choices and experiences people encounter every day. We want to help people make better, more effective choices and solve their most pressing problems. We work with organisations to create transformative services, products and experiences that will make the world an easier, more meaningful, and sustainable place to live and work. Our aim is to help clients transform their customer-facing commercial functions and business outcomes through developing and implementing Customer & UX strategies, digital solutions, user-centric services, operating models, and optimised products, experiences, marketing, and sales. What we are looking for: We are seeking a dynamic and experienced UX Strategist & Product Manager to join our Business Consulting - Customer Transformation Team. This is a hybrid position that seeks an expert capable of bringing clarity to client solutions and effectively implementing those solutions. This role requires strong communication and human-centred design skills to build confidence in clients as they advance their growth strategies. Your role will be to lead and grow a team of UX Strategist & product managers while aligning market, business and customer needs to develop validated, innovative solutions that help our clients push their growth agenda forward with confidence. The ideal candidate passionate about using human-centred design methods to solve complex client challenges, validate solutions through prototyping and effectively communicate the rationale behind those solutions to clients and stakeholders to drive optimal business decisions and outcomes. Your key responsibilities Collaborate with clients to understand the market and customer needs, and business objectives. Define the product vision and strategy, aligning it with business goals and customer needs. Product Conceptualisation and Testing Utilise human-centred design methodologies to ideate, co-design and conceptualise innovative product solutions. Create user journey maps to identify customer pain points and opportunities. Design prototypes to validate solutions. Facilitate workshops to engage and inspire stakeholders in the value of a design-led process. Conduct user testing to gather feedback and turn them into actionable steps to refine product solutions. Requirements Development and Implementation Collaborate with clients to identify customer needs, conceptualise innovative product solutions, and guide the implementation of these solutions. Collect, prioritise, and translate comprehensive product requirements into features and user stories. Work closely with cross-functional teams, including UX designers, developers, and business analysts, to ensure alignment on project goals and successful product delivery. Proficient in project management methodologies, including Agile and Waterfall, with the ability to adapt these approaches to project needs. Skilled in creating and maintaining product roadmaps, managing budgets, identifying risks, and developing mitigation strategies. Creative Communication & Stakeholder Engagement Clearly articulate complex ideas, present product strategies, and design concepts, using storytelling to engage stakeholders and convey solution value. Foster open dialogue, active listening, and a culture of innovation to create a collaborative environment, co-designing solutions to drive successful outcomes. Facilitate various client workshops, discussions and effectively present concepts and solutions to multiple stakeholders. Build strong relationships and advocate for user-centred design principles, ensuring that the product meets user needs and provides a positive experience. Skills,Qualificationsand attributes for success UX Design: proficient in creating prototypes that communicate user requirements effectively, and test prototypes to enhance user satisfaction. Strategic Thinking and Business Acumen: ability to develop and implement strategies and expertise in leveraging strategic thinking to identify opportunities and drive business growth. Strong strategic planning and execution skills. Product Management: ability to manage and deliver products and implementation projects across the entire lifecycle. Strong organisational and time management skills. Strong understanding of user-centred design principles, design thinking methodology. Familiarity with project management methodologies (Agile, Waterfall) and experience in leading cross-functional teams. Strong analytical, problem-solving, and creative thinking abilities, with a focus on delivering outcomes and results. A passion for innovation and a relentless drive to deliver exceptional client outcomes. Leverage data to provide companies with fresh insights, empowering the creation of personalised customer experiences. Strong communication and presentation skills, expertise in developing and facilitating client workshops. Ability to create future visions for products and services that inspire and meet service user needs. Stakeholder and Client Engagement and Management: Ability to engage directly with senior client stakeholders. Strong relationship-building and interpersonal skills. To qualify for the role, you must have Extensive experience in a customer practice. Degree in Business augmented by a qualification in STEM (e.g. Computer Science, UX Design, Product Design, Human Factors Engineering) or a related field. If only one qualification, then proven experience in an augmented or related field e.g., a business degree with a background in technology delivery or UX design Proven track record of designing and delivering successful products or delivering digital transformation projects from strategy to implementation. Experience in working with developers, designers, business analysts, and testers to deliver customer-centred technology solutions, digital transformations, and design-led innovation. Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. Understanding of CMS platforms (e.g. AEM, Sitefinity), CRM platforms (e.g. Microsoft Dynamics, Salesforce), digital and emerging technologies, AI, and data & analytics. Experience with using Figma and Microsoft Azure. Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Select how often (in days) to receive an alert: EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.

Job Description Role: Technology, Strategy & Advisory, Enterprise Architect Manager - Products Location: London, Manchester, Newcastle, Edinburgh Industry: Products Mobility: Up to 100% Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Accenture is recognised worldwide for business performance and inclusion and diversity. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO Your responsibilities as an Enterprise Architect Manager Enterprise Strategy and Architecture Leadership Assess the impact of business strategy on the enterprise architecture across organisation, processes, applications, data, infrastructure and operations Define and co create enterprise architecture visions, target states and multi year roadmaps aligned to business objectives Translate complex architectural concepts into clear, outcome focused narratives for executive stakeholders Stay abreast of industry dynamics, current and emerging trends, to identify and formulate the need for change in the enterprise architecture Transformation Design and Value Realisation Develop actionable transformation roadmaps using Lean and Agile enterprise principles Build value cases and investment justifications aligned to client strategic planning cycles Identify value levers including cost reduction, technical debt treatment, platform consolidation and new digital capabilities Architecture Governance and Delivery Assurance Provide enterprise architecture governance throughout transformation programmes Lead architectural decision making across client business and technology teams, and third party vendors Conduct end to end vendor and platform assessments Capability and Team Leadership Lead and develop teams of Enterprise Architects across engagements Create and evolve reusable enterprise architecture assets, blueprints and accelerators Support definition and implementation of Enterprise Architecture operating models and maturity improvement roadmaps We are looking for individuals who Experience working across one or more architecture domains, including Business, Application, Data, Technology and/or Security Experience contributing to or leading complex, enterprise scale transformation programmes Ability to operate across different levels of abstraction, from executive strategy to architectural detail Strong stakeholder management skills with the ability to influence senior leaders Curiosity and a point of view on leveraging AI and Data, Cloud and emerging technologies to solve business challenges Have interest or experience with key Technology Platforms across AI solutions (OpenAI, AWS, Palantir, Google, Microsoft), Cloud (Azure, AWS, Google), Supply Chain (O9, BlueYonder, Kinaxis), CRM (Dynamics, Salesforce), Data (Databricks, Snowflake), ERP (SAP S4) or others Set yourself apart Deep knowledge of one or more Products industry or sub sector with a clear architectural point of view Experience shaping enterprise wide business capability models and maturity assessments Strong understanding of data architectures, governance, security and privacy Experience with enterprise architecture tooling such as LeanIX Prior consulting experience in Technology Strategy or Enterprise Architecture, or experience in an architecture function Relevant certifications such as TOGAF, COBIT, DCAM, or cloud solution architecture Experience with Enterprise / platform / application (e.g., cloud / SAP) / data architecture Familiarity with applying key frameworks such as APQC Process Classification Framework, Zachman Framework, ITIL and Scaled Agile Framework What's in it for you In addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice. Flexibility and mobility required Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. Equal Employment Opportunity Statement Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Additional Information Location: London

Job Description Role: Technology, Strategy & Advisory, Enterprise Architect Manager/Senior Manager - CMT Location: London, Manchester, Edinburgh Industry: Comms, Media & Telco Mobility: Up to 100% Career Level: Manager/Senior Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team Do you enjoy using innovation, and the latest technologies to solve challenges and realise business goals? Do you enjoy working at the intersection of business and technology, where you're engaging with senior clients, engineers and architects on a daily basis? Are you a critical thinker that is keen to continue exploring the untouched capabilities of technologies such as Cloud, Big Data, AI and Robotics, and how they can be architected into client's landscapes to help them achieve their strategic goals? Joining the team means becoming part of a community of Enterprise Architects that serve Accenture's clients with the best and brightest insights regarding business and technology architecture. Our mission is to drive industry and enterprise re invention, powered by Technology and Data. Our values include challenging our clients' norms, building trusted relationships, and embracing diversity as a source of creativity and inspiration. We collaborate closely with experts globally to bring the best to our clients every day and stay relevant to their changing needs. Our reinvention partners are changing businesses every day using deep industry insights, technology knowledge and innovative ideas. Positioned at the intersection of business, technology and industry, we devise creative new strategies and target architectures, based on trends, insights and data. With an eye for competitive advantage, digital disruption, operating models, and the future workforce, we take on the challenge of designing and implementing transformative business solutions, using the technology to drive business advantage and create 360 value for our clients. Our research based advice and situational analyses enable our clients to act with speed and confidence. Your responsibilities as an Enterprise Architect Manager or Senior Manager will include: Assess the impact of business strategy on enterprise architecture across organisation, applications, data, infrastructure, and operations Stay abreast of Comms & Media industry trends and translate them into enterprise architecture implications and transformation opportunities Lead large scale IT and digital transformation programs for Comms and media clients, advising on impacts across people, process, technology, data, and AI Drive BSS/OSS transformation initiatives, leveraging deep understanding of telecom ecosystems and aligning architecture with Accenture offerings Engage with C suite stakeholders, leading strategic conversations and influencing key architectural and investment decisions Co create client Enterprise Architecture vision, strategy, and roadmaps aligned to business objectives and market dynamics Lead the creation of end to end architecture blueprints, covering applications, integrations, data, and technology landscapes Conduct as is architecture assessments across business capabilities, applications, data, and technology, identifying gaps, maturity levels, and pain points Define target state architecture, including application rationalisation and modernisation strategies Bring strong awareness of COTS platforms (e.g., Salesforce, Amdocs, Oracle, ServiceNow, MS Dynamics) and define best fit enterprise architecture Apply industry standard frameworks such as TOGAF and TM Forum (eTOM, SID, ODA), leveraging 7R modernisation strategies to define and drive architecture transformation Work with business, technology & 3rd party stakeholders to effectively formulate, communicate and conclude key architectural decisions Drive enterprise architecture governance to ensure alignment with principles, standards, and target state architectures, maintaining architectural consistency and control Lead proposal development and deal shaping, translating client pain points into differentiated offerings and POVs Drive innovation through creation of reusable assets and PoCs, demonstrating business value and accelerating client decision making Define enterprise data platforms, integration, and automation strategies, including AI enabled architectures and agentic frameworks Identify opportunities to integrate AI and automation into BSS/OSS operations for improved efficiency and productivity Lead and mentor architecture teams, ensuring high quality delivery, capability development, and alignment with enterprise standards We are looking for individuals who: Have 15+ years of experience in the Communications, Media & Technology (CMT) industry, with strong global telecom exposure Possess deep knowledge of Telco BSS/OSS domains, including CRM, CPQ, Order Management, Product Management, Billing, and OSS Have experience delivering complex digital transformation programs across large scale telecom environments Bring a strong blend of consulting, enterprise architecture, and telecom domain expertise Have strong knowledge of cloud native architectures, digital decoupling, and platform based transformation strategies Demonstrate strong stakeholder management and executive communication skills, with the ability to influence senior leaders Have experience with AI, data platforms, and emerging technologies, including Agentic AI and intelligent automation Deep expertise in CPQ (B2B Telco), billing architectures (mobile/converged), and revenue management Experience across OSS domain, including service fulfilment, provisioning, and assurance (e.g. ServiceNow, Remedy, AIOps, NetOps, and CMDB) Strong understanding of telecom products and lifecycle management across Mobile, Fixed, IoT, Digital, and Cloud services TOGAF certified enterprise architecture practitioner Proven hands on experience leveraging enterprise architecture tools (e.g., LeanIX, Orbus) to support architecture governance and modelling Set yourself apart (we're very interested in hearing from you if you have some or all of the below) Demonstration of in depth technology insight in particular Telco functional domain e.g., Sales, CRM, Order Management, Product management, Billing and OSS Experience working as an enterprise architect Experience in business capability and process taxonomies, maturity assessments and alignment of gaps to enabling technology solutions Experience with Enterprise / platform / application / data architecture Knowledge of architecture tools such as LeanIX, Ardoq, iServer, etc. Previous experience in Comms and Media Experience in major enterprise architecture engagements e.g. application optimisation / rationalisation, re platforming, modernization of enterprise architecture Certified in AWS/Azure/GCP and other enterprise platforms Familiarity with applying key frameworks such as APQC Process Classification Framework, Zachman Framework, ITIL and Scaled Agile Framework What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centres. With over 700,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race . click apply for full job details

This full-time role withinUK Private Capitalis an excellent opportunity for someone who has at least six to eight years corporate sponsorship,businessdevelopmentand account management experience.You will workwith theHead of Commercial,(Events,Learning & Development), theDirector of Eventsand other senior members of theUK Private Capitalteam to ensureevent sponsor and delegatecommercial targets are met and exceeded as well as contribute to the commercial strategy ofUK Private Capital.This roleis responsible forall aspects of sponsorship andfor overseeingdelegate sales including scoping opportunities,drivingand securing sales, management of budgets and execution ofsponsorshipstrategy and delivery. It is an exciting opportunity toleverageyour skills in influencing and negotiating to deliver exciting commercial opportunities to our members.You will havea track recordofdemonstratinginnovation and commercial acumen across the sponsorship and commercial event opportunities resulting in increased revenue. Responsibilities This roleis responsible forall aspects of sponsorship. Key areas of focus involve: Leading the development,managementand execution of commercial sponsorship strategies Supportingthe Head of Commercial to develop,manageand execute thecommercial sponsorshipstrategy.Working with the Head of Commercial and the Director of Events to develop plans to meet and exceed budgeted revenue. Meeting and exceeding financial targets forsponsorshipsales across events, to drive revenue growth acrossUK Private Capital Work with the Head of Commercial to review and plan sponsor engagements and sponsor packages to ensure there is a long-term and sustainable supply of sponsorship, reflecting members' needs and interests Understandthe importance and practical application of the management of member data and member strategies to helpidentifyand shape opportunities Work with Eventsand Marketing colleaguesto plan targeted lead generation,salesand event invitations Demonstrating strong commercial acumen and an ability to pre-empt and consider different scenarios in an unpredictable operating environment Proactive engagement with sponsors and other members to pick up key themes and trends from the industry to feed into events and commercial strategies Fulfilment and delivery of sponsorship contracts and close liaison with sponsors before, during and after the sponsorship is delivered, working with the events team and other teams Networking with key stakeholders torepresenttheUK Private Capitaland its work, at meetings,conferencesand events Workingacross teams to ensure stakeholder needs are delivered most effectively and members needs areidentifiedand met Essential Skills/Experience Six to eight years senior sponsorship and delegate sales, businessdevelopmentand account management experience within a membership, corporate or charity sector Credible negotiator and influencer and able to build and manage relationships across a broad range of stakeholders Proven ability to drive business growth through opportunity identification, stakeholder engagement, and commercial negotiation. Knowledge ofthePrivate Capital industry and the wider Financial Services industry Strong presentation skills Polite,persuasiveand professional communication skills Collaborative and consultative approach Positive and flexible outlook Able tomaintainfocus on priorities Strong Word,Exceland PowerPoint skills Excellent writing and presentation skills Proficiencyin the use of CRM, in particular Microsoft Dynamics Strong diary and time management Willingness to work extra hours whenrequired Personable,friendlyand approachable. Why come work for UK Private Capital? Be part of the leading trade body for the private capital industry in the UK, supporting the growth of the industry and deepening the understanding of external stakeholders to the benefit of the industry Experience a friendly, engaged, and passionate work environment (with regular social activities) with a supportive culture A competitive salary, reflecting the technical requirements and seniority of the role, and a performance-related commercial bonus and commission based on achieving and exceeding the budget Enjoy important benefits: 25 days holiday in addition to Bank Holidays; a 10% non-contributory pension; non-contractual day off for your birthday Life and medical benefits: life assurance (4 times salary); private medical Insurance for you ; health cash plan ; critical Illness and income protection insurance ; employee Assistance Programme - includes Mental Health support, Virtual GP, Nutrition advice and Financial wellbeing Other benefits: interest free season ticket loan; corporate discounts; reimbursement of up to 2 relevant professional institutes; generous support for professional and personal development, Cycle to Work Scheme UK Private Capital supports an environment that is based on merit and inclusiveness, where all employees can develop their full potential, irrespective of their race, gender, marital status, age, disability, religious belief, political opinion or sexual orientation.

Select how often (in days) to receive an alert: Job id: 36304 Job location: London, GB Why we need this role The Systems Manager - Applications will lead a small, high-performing internal team and multiple external partners responsible for ensuring our core business systems are reliable, efficient, and continuously evolving to meet organisational goals. This role balances day-to-day service management with driving a roadmap of improvement and value creation from our business system investments and offers the opportunity to drive meaningful system improvements that enhance efficiency and user experience. What you will do Key Responsibilities Lead and develop the Business Systems Support team, providing direction, coaching, and prioritisation across L2/L3 support and change activities. Ensure business systems within the team's domain remain fit-for-purpose, stable, and aligned with evolving business needs. Manage third-party providers who perform much of the hands on build and support work, ensuring quality and alignment to standards. Define and deliver an incremental roadmap for business system enhancements, optimisations, and integrations to maximise business value. Own and report on BAU service performance, including incident management, problem resolution, and service metrics. Establish key performance indicators (KPIs) and feedback loops to measure and report on the success (health, adoption, performance) of business systems within the domain. Partner with business stakeholders across functions to understand priorities, evolving processes and regulatory requirements and translate these into clear technical deliverables and solution designs. Evaluate new features, releases, and technologies within the business systems landscape. Stay abreast of industry trends and emerging technologies and drive innovation within the organisation making use of approaches such as proof of concept to demonstrate value. Champion best practices in system governance, documentation, release management, and user adoption. Contribute to enterprise wide initiatives to strengthen systems alignment, interoperability, and process consistency. Champion automation and standardisation across processes and system usage. Skills and Experience Proven experience managing business or enterprise application support teams. Hands on familiarity with business systems such as Microsoft Dynamics 365 F&O, Workday, and SugarCRM. Demonstrable experience with D365 F&O is advantageous. Skilled at managing third party service providers and ensuring quality, value, and compliance. Strong track record managing vendor relationships and delivery through mixed internal/external resources. Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels. Ability to translate complex system functionality into understandable business context and outcomes whilst also translating complex business requirements into unambiguous technical design. Experience balancing operational delivery with roadmap planning and continuous improvement. Strong project management capability, ideally with exposure to Agile and ITIL ways of working. Strong analytical and reporting capabilities to track service performance and outcomes. Experience with business process mapping and optimisation methodologies. Background managing integrations between ERP and data/BI platforms is useful. Experience within the construction industry can be advantageous. Strong project management skills and experience managing cross functional teams. Vendor Management, particularly Managed Service Providers. Experience balancing BAU operations with project and change delivery. Job Segment: Data Center, Compliance, User Experience, Project Manager, Developer, Technology, Legal