Converge Technology Solutions UK
Stafford, Staffordshire
Posted Wednesday 19 August 2026 at 00:00 Expires Friday 4 September 2026 at 23:59 Converge Technology Solutions UK: A Commitment to Inclusivity, Innovation, and Sustainability Converge Technology Solutions UK, the trading names of Stone Technologies Limited based in Staffordshire, UK, designing industry specific IT solutions for each and every client. An IT reseller and IT manufacturer as well as having an award-winning IT recycling facility. Standing out as an innovative, highly accredited market leader with exceptional employee engagement. Our core values are clear, with sustainability at the heart of our activities. Inclusivity and Support We believe that everyone is welcome and will always be supported in their career with us. We encourage our people to bring their authentic selves to work, ensuring that everyone has an equal opportunity to reach their full potential. Our Disability Confident Employer, Care Leaver Covenant and Foster Friendly accreditations are a testament to our commitment to these principles. Nurturing Diversity Our support for employees and embrace of diversity go beyond policies and procedures. We provide an environment that nurtures inclusivity and engagement. From comprehensive training programs and a wide variety of apprenticeships to opportunities for community support with up to three days a year to volunteer, we create a space where employees can thrive. Sustainable Practices Built around sustainable business methods and a true dedication to delivering the best possible service to our customers, we believe in our people to always work with integrity and continually innovate. We understand that taking inclusion and diversity seriously is imperative to living up to our values. Converge is looking for an experienced, driven, and people-focused Head of Partnerships to lead and develop our Partnerships team. This is an exciting opportunity for a motivational sales leader who is passionate about coaching high-performing teams, building strong customer relationships, and delivering sustainable business growth. About the Role As Partner Manager, you'll play a key role in supporting the recruitment, onboarding, development, and day-to-day management of the Partnerships team. You'll work closely with senior leadership to drive sales performance, create new business opportunities, and ensure the team consistently exceeds targets aligned to the company's strategic objectives. You'll be responsible for developing talent, improving sales performance, maintaining a healthy sales pipeline, and creating an environment where individuals and teams can thrive. What You'll Be Doing Lead, motivate, and develop a high-performing Partnerships team. Support recruitment, onboarding, training, and ongoing development activities. Deliver revenue and profitability targets across the Sales function. Coach and mentor team members to maximise sales performance and capability. Conduct one-to-one reviews and support employee development plans. Monitor team and individual pipeline health to drive consistent business growth. Analyse sales data to identify trends, opportunities, and areas for improvement. Develop and maintain strong customer relationships and expand customer engagement. Support Partner Managers in increasing conversion rates and revenue generation. Ensure accurate CRM management and sales forecasting. Monitor team activity levels and sales KPIs to drive performance. Review customer spending patterns to identify growth opportunities. Produce and present regular sales and performance reports. Work alongside senior leaders to develop and implement effective sales strategies. Ensure compliance with company policies, management systems, and health and safety procedures. Support Converge's sustainability and corporate social responsibility objectives. Undertake additional projects and responsibilities as required. What You Bring We're looking for a commercially focused leader who combines strong sales expertise with a passion for developing people. You'll bring: Proven experience leading and developing successful sales teams. Strong coaching, mentoring, and performance management skills. Excellent communication, influencing, and relationship-building abilities. Strong commercial awareness and a results-driven mindset. Confidence analysing sales performance data and identifying growth opportunities. Excellent organisational and prioritisation skills. The ability to work effectively under pressure and manage multiple priorities. Strong customer focus and a commitment to delivering exceptional service. A proactive and continuous improvement mindset. Qualifications & Desirable Skills GCSE English or equivalent. GCSE Mathematics or equivalent. Proven sales experience with a strong track record of achieving financial targets. Experience using CRM systems. Strong working knowledge of Microsoft Office applications. Experience managing competing priorities in a fast-paced environment. Knowledge of UK geographical territories and customer markets. NVQ in Business & Communication, Telesales, Customer Service, or a related discipline. Degree-level education. Experience managing remote teams. Experience using Microsoft Dynamics. Strong data analysis and reporting skills. Business-to-business sales experience. Who You Are You're an inspiring and accountable leader who enjoys helping others succeed. You have a passion for sales, developing talent, and delivering exceptional results through your team. You demonstrate a growth mindset, make data-driven decisions, and build collaborative relationships across the business. Most importantly, you're committed to Converge's values of Empowering Our People, Sustainability & Community at Heart, Customer-Centric Excellence, and Partnerships Built on Trust. We reserve the right to close this advert early if we are in receipt of sufficient applications for this position. This document contains content generated with the assistance of AI. All outputs have been reviewed and validated by the author. No terminology in the advert you have seen is intended to discriminate on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or beliefs, sex or sexual orientation, and we will gladly accept applications from all sections of the community. We have an equality, diversity, and inclusion policy that support this approach.
Aug 26, 2026
Full time
Posted Wednesday 19 August 2026 at 00:00 Expires Friday 4 September 2026 at 23:59 Converge Technology Solutions UK: A Commitment to Inclusivity, Innovation, and Sustainability Converge Technology Solutions UK, the trading names of Stone Technologies Limited based in Staffordshire, UK, designing industry specific IT solutions for each and every client. An IT reseller and IT manufacturer as well as having an award-winning IT recycling facility. Standing out as an innovative, highly accredited market leader with exceptional employee engagement. Our core values are clear, with sustainability at the heart of our activities. Inclusivity and Support We believe that everyone is welcome and will always be supported in their career with us. We encourage our people to bring their authentic selves to work, ensuring that everyone has an equal opportunity to reach their full potential. Our Disability Confident Employer, Care Leaver Covenant and Foster Friendly accreditations are a testament to our commitment to these principles. Nurturing Diversity Our support for employees and embrace of diversity go beyond policies and procedures. We provide an environment that nurtures inclusivity and engagement. From comprehensive training programs and a wide variety of apprenticeships to opportunities for community support with up to three days a year to volunteer, we create a space where employees can thrive. Sustainable Practices Built around sustainable business methods and a true dedication to delivering the best possible service to our customers, we believe in our people to always work with integrity and continually innovate. We understand that taking inclusion and diversity seriously is imperative to living up to our values. Converge is looking for an experienced, driven, and people-focused Head of Partnerships to lead and develop our Partnerships team. This is an exciting opportunity for a motivational sales leader who is passionate about coaching high-performing teams, building strong customer relationships, and delivering sustainable business growth. About the Role As Partner Manager, you'll play a key role in supporting the recruitment, onboarding, development, and day-to-day management of the Partnerships team. You'll work closely with senior leadership to drive sales performance, create new business opportunities, and ensure the team consistently exceeds targets aligned to the company's strategic objectives. You'll be responsible for developing talent, improving sales performance, maintaining a healthy sales pipeline, and creating an environment where individuals and teams can thrive. What You'll Be Doing Lead, motivate, and develop a high-performing Partnerships team. Support recruitment, onboarding, training, and ongoing development activities. Deliver revenue and profitability targets across the Sales function. Coach and mentor team members to maximise sales performance and capability. Conduct one-to-one reviews and support employee development plans. Monitor team and individual pipeline health to drive consistent business growth. Analyse sales data to identify trends, opportunities, and areas for improvement. Develop and maintain strong customer relationships and expand customer engagement. Support Partner Managers in increasing conversion rates and revenue generation. Ensure accurate CRM management and sales forecasting. Monitor team activity levels and sales KPIs to drive performance. Review customer spending patterns to identify growth opportunities. Produce and present regular sales and performance reports. Work alongside senior leaders to develop and implement effective sales strategies. Ensure compliance with company policies, management systems, and health and safety procedures. Support Converge's sustainability and corporate social responsibility objectives. Undertake additional projects and responsibilities as required. What You Bring We're looking for a commercially focused leader who combines strong sales expertise with a passion for developing people. You'll bring: Proven experience leading and developing successful sales teams. Strong coaching, mentoring, and performance management skills. Excellent communication, influencing, and relationship-building abilities. Strong commercial awareness and a results-driven mindset. Confidence analysing sales performance data and identifying growth opportunities. Excellent organisational and prioritisation skills. The ability to work effectively under pressure and manage multiple priorities. Strong customer focus and a commitment to delivering exceptional service. A proactive and continuous improvement mindset. Qualifications & Desirable Skills GCSE English or equivalent. GCSE Mathematics or equivalent. Proven sales experience with a strong track record of achieving financial targets. Experience using CRM systems. Strong working knowledge of Microsoft Office applications. Experience managing competing priorities in a fast-paced environment. Knowledge of UK geographical territories and customer markets. NVQ in Business & Communication, Telesales, Customer Service, or a related discipline. Degree-level education. Experience managing remote teams. Experience using Microsoft Dynamics. Strong data analysis and reporting skills. Business-to-business sales experience. Who You Are You're an inspiring and accountable leader who enjoys helping others succeed. You have a passion for sales, developing talent, and delivering exceptional results through your team. You demonstrate a growth mindset, make data-driven decisions, and build collaborative relationships across the business. Most importantly, you're committed to Converge's values of Empowering Our People, Sustainability & Community at Heart, Customer-Centric Excellence, and Partnerships Built on Trust. We reserve the right to close this advert early if we are in receipt of sufficient applications for this position. This document contains content generated with the assistance of AI. All outputs have been reviewed and validated by the author. No terminology in the advert you have seen is intended to discriminate on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or beliefs, sex or sexual orientation, and we will gladly accept applications from all sections of the community. We have an equality, diversity, and inclusion policy that support this approach.
Lead the marketing engine behind some of the world's most iconic mobile games. We're looking for a Head of Performance Marketing to join Supercell - someone who combines strategic capability and clarity, technical depth, and people-first leadership. You'll lead our Performance Marketing function, including world class Performance Marketing teams, ASO, and CRM, driving growth for some of the world's most iconic mobile games while enabling a talented team to do their best work. You'll be deeply embedded in the business by balancing creative ambition with operational excellence, and turning data, technology, and insight into growth. You will lead a talented team responsible for driving user acquisition and cross media operations across Supercell's live and future games. Our Performance Marketing team operates both centrally and embedded within game teams - you'll need to set direction and enable success across both models, building the systems and culture that empower the team wherever they sit. This is a role for someone who leads with clarity and empathy, sees the bigger picture without losing sight of impact, and navigates complex organizations with diplomacy and confidence. You'll partner closely with leaders and teams across Game teams, Marketing, Data & Analytics, Finance, and Creative Production to ensure our media strategies drive long term growth and business impact. We pride ourselves on the level of thoughtfulness, quality, and focus put into every aspect of our work. Be it the games themselves or how we communicate them to our players, we are passionate about not compromising on quality ever and choosing a long term approach to make Supercell a truly global games company that will last for many decades to come. Let us know if you are who we are looking for! What You'll Be Doing Shape the strategic vision and direction for Supercell's Performance Marketing function, ensuring alignment with company and game level business goals. Drive cross functional alignment through openness, integrity, and collaboration - ensuring clarity of direction across marketing, analytics, and operations. Lead and develop a high performing team of Performance Marketing, ASO, and CRM professionals; setting clear goals, fostering autonomy, and creating an environment where people do their best work. Build and maintain measurement frameworks, governance structures, and operational systems that enable the team to perform at their best, alongside coaching and culture that help individuals grow. Build strong partnerships with Game Leads, Marketing Leads, Data, and Finance to ensure marketing investment decisions are data informed, scalable, and business driven. Oversee media strategy and governance - ensuring that Supercell's global marketing efforts are effective, efficient, and future proofed against evolving market dynamics. Own CRM as a strategic growth lever - ensuring lifecycle and retention strategy is tightly integrated with user acquisition, game level priorities, and long term business goals. Embrace AI curiosity and capability - comfortable working with AI powered campaign tools and platforms, you understand how algorithms make decisions and how to work with them, not just around them. This includes using AI for workflow automation, creative production, and campaign optimization, while staying honest about the trade offs involved. Push boundaries. Take bold bets. Own risks and back your team when it counts. What you have Extensive leadership experience in performance marketing and media or operations with a proven track record of leading high impact, high scale teams in complex, global organizations. Deep understanding of performance marketing and user acquisition, with the ability to translate complex technical and data driven concepts into strategic direction. This includes a strong grasp of product dynamics and the interaction between UA and product - understanding how marketing decisions shape and are shaped by the player experience and game economy. Player first mindset. You believe great marketing ultimately serves the player experience, not just the metrics. Portfolio level experience managing marketing investment across multiple products at different lifecycle stages, with the ability to allocate, prioritize, and adapt strategy as games grow, mature, or launch. Strong business and financial mindset, able to connect marketing performance to commercial outcomes and broader company goals. Fluent in data and analytics, with the ability to guide strategic decision making in collaboration with data science and analytics teams. Exceptional stakeholder management skills, capable of influencing senior leaders and aligning diverse perspectives around shared priorities. Diplomatic and emotionally intelligent, with the ability to lead through trust, clarity, and empathy - even in ambiguity. A builder of people and culture, passionate about coaching, growing, and empowering others to succeed. Passion for games and building systems that last. A self starter approach to use AI. You've found ways to use it in your day time work, you experiment, figure things out and bring the same energy to every new challenge. Where You'll Be This role can be based either in Helsinki or London. The team members are located in both our Helsinki and London Studios; however, most of our team members and stakeholders are located in Helsinki! To be successful, you'll be expected to travel regularly in this role, especially if based out of London. About Supercell Supercell is a games company from Helsinki, Finland, with offices also in San Francisco, Seoul, Shanghai, and London. You might know us as the makers of Hay Day, Clash of Clans, Boom Beach, Clash Royale, and Brawl Stars . Our mission is to create great games that as many people as possible play for years and that are remembered forever. So, how do we make great games? By putting together the best teams and giving them the freedom and independence to succeed. And by taking risks, failing, sharing learnings , and killing lots of projects. Hey, You Might Love It Here! Independent cells and trust are at the core of our culture . But it takes more than that to make great games. We take good care of our people, providing them with the compensation, work environment, and resources they need to succeed while having fun along the way. Here, you won't need to focus on chasing titles or climbing ladders. Internally, our job titles don't include prefixes like Senior, Junior, Principal, or Director. Recognition isn't tied to your title, as it doesn't define the impact you can have around here. Benefits and Compensation Luring you in with glitter, glamour, and gems isn't what we're about. We want you to enjoy your time here fully, so we structure our compensation and benefits with that in mind. It starts with perceiving you as a human being, not a resource. Relocation? Yes! No matter where you're moving from, our dedicated mobility team and partners will support you throughout your move. We'll ensure the process is as smooth as possible for you and anyone joining you - whether they're family members of the human or animal kind! Not Sure if You Should Apply? Many candidates with great skills and experience second guess themselves. The bar is high, but if this role excites you, apply! We're here to help you succeed. Also, we're happy to learn about any specific accommodations you may need to fully engage in our recruitment process. Wishing you all the best, The Supercell Recruitment team Consent request You are about to consent to the retention of your data by Supercell. Supercell (we, that is) wants to process your data for the next 5 years. We ask for your consent as we want to act in compliance with data protection laws and regulations. We collect your application data to manage and plan our recruitment activities globally. In the unhappy event that you don't get selected, we will store your details for future opportunities. However, if you don't wish to be contacted, please let us know. The Supercell Applicant Database Privacy Policy is your friend in case you want to learn about topics such as the processing of your personal data as well as when your personal data will be deleted if you don't give your consent to retain it. Note: The consent period lasts for 5 years
Aug 26, 2026
Full time
Lead the marketing engine behind some of the world's most iconic mobile games. We're looking for a Head of Performance Marketing to join Supercell - someone who combines strategic capability and clarity, technical depth, and people-first leadership. You'll lead our Performance Marketing function, including world class Performance Marketing teams, ASO, and CRM, driving growth for some of the world's most iconic mobile games while enabling a talented team to do their best work. You'll be deeply embedded in the business by balancing creative ambition with operational excellence, and turning data, technology, and insight into growth. You will lead a talented team responsible for driving user acquisition and cross media operations across Supercell's live and future games. Our Performance Marketing team operates both centrally and embedded within game teams - you'll need to set direction and enable success across both models, building the systems and culture that empower the team wherever they sit. This is a role for someone who leads with clarity and empathy, sees the bigger picture without losing sight of impact, and navigates complex organizations with diplomacy and confidence. You'll partner closely with leaders and teams across Game teams, Marketing, Data & Analytics, Finance, and Creative Production to ensure our media strategies drive long term growth and business impact. We pride ourselves on the level of thoughtfulness, quality, and focus put into every aspect of our work. Be it the games themselves or how we communicate them to our players, we are passionate about not compromising on quality ever and choosing a long term approach to make Supercell a truly global games company that will last for many decades to come. Let us know if you are who we are looking for! What You'll Be Doing Shape the strategic vision and direction for Supercell's Performance Marketing function, ensuring alignment with company and game level business goals. Drive cross functional alignment through openness, integrity, and collaboration - ensuring clarity of direction across marketing, analytics, and operations. Lead and develop a high performing team of Performance Marketing, ASO, and CRM professionals; setting clear goals, fostering autonomy, and creating an environment where people do their best work. Build and maintain measurement frameworks, governance structures, and operational systems that enable the team to perform at their best, alongside coaching and culture that help individuals grow. Build strong partnerships with Game Leads, Marketing Leads, Data, and Finance to ensure marketing investment decisions are data informed, scalable, and business driven. Oversee media strategy and governance - ensuring that Supercell's global marketing efforts are effective, efficient, and future proofed against evolving market dynamics. Own CRM as a strategic growth lever - ensuring lifecycle and retention strategy is tightly integrated with user acquisition, game level priorities, and long term business goals. Embrace AI curiosity and capability - comfortable working with AI powered campaign tools and platforms, you understand how algorithms make decisions and how to work with them, not just around them. This includes using AI for workflow automation, creative production, and campaign optimization, while staying honest about the trade offs involved. Push boundaries. Take bold bets. Own risks and back your team when it counts. What you have Extensive leadership experience in performance marketing and media or operations with a proven track record of leading high impact, high scale teams in complex, global organizations. Deep understanding of performance marketing and user acquisition, with the ability to translate complex technical and data driven concepts into strategic direction. This includes a strong grasp of product dynamics and the interaction between UA and product - understanding how marketing decisions shape and are shaped by the player experience and game economy. Player first mindset. You believe great marketing ultimately serves the player experience, not just the metrics. Portfolio level experience managing marketing investment across multiple products at different lifecycle stages, with the ability to allocate, prioritize, and adapt strategy as games grow, mature, or launch. Strong business and financial mindset, able to connect marketing performance to commercial outcomes and broader company goals. Fluent in data and analytics, with the ability to guide strategic decision making in collaboration with data science and analytics teams. Exceptional stakeholder management skills, capable of influencing senior leaders and aligning diverse perspectives around shared priorities. Diplomatic and emotionally intelligent, with the ability to lead through trust, clarity, and empathy - even in ambiguity. A builder of people and culture, passionate about coaching, growing, and empowering others to succeed. Passion for games and building systems that last. A self starter approach to use AI. You've found ways to use it in your day time work, you experiment, figure things out and bring the same energy to every new challenge. Where You'll Be This role can be based either in Helsinki or London. The team members are located in both our Helsinki and London Studios; however, most of our team members and stakeholders are located in Helsinki! To be successful, you'll be expected to travel regularly in this role, especially if based out of London. About Supercell Supercell is a games company from Helsinki, Finland, with offices also in San Francisco, Seoul, Shanghai, and London. You might know us as the makers of Hay Day, Clash of Clans, Boom Beach, Clash Royale, and Brawl Stars . Our mission is to create great games that as many people as possible play for years and that are remembered forever. So, how do we make great games? By putting together the best teams and giving them the freedom and independence to succeed. And by taking risks, failing, sharing learnings , and killing lots of projects. Hey, You Might Love It Here! Independent cells and trust are at the core of our culture . But it takes more than that to make great games. We take good care of our people, providing them with the compensation, work environment, and resources they need to succeed while having fun along the way. Here, you won't need to focus on chasing titles or climbing ladders. Internally, our job titles don't include prefixes like Senior, Junior, Principal, or Director. Recognition isn't tied to your title, as it doesn't define the impact you can have around here. Benefits and Compensation Luring you in with glitter, glamour, and gems isn't what we're about. We want you to enjoy your time here fully, so we structure our compensation and benefits with that in mind. It starts with perceiving you as a human being, not a resource. Relocation? Yes! No matter where you're moving from, our dedicated mobility team and partners will support you throughout your move. We'll ensure the process is as smooth as possible for you and anyone joining you - whether they're family members of the human or animal kind! Not Sure if You Should Apply? Many candidates with great skills and experience second guess themselves. The bar is high, but if this role excites you, apply! We're here to help you succeed. Also, we're happy to learn about any specific accommodations you may need to fully engage in our recruitment process. Wishing you all the best, The Supercell Recruitment team Consent request You are about to consent to the retention of your data by Supercell. Supercell (we, that is) wants to process your data for the next 5 years. We ask for your consent as we want to act in compliance with data protection laws and regulations. We collect your application data to manage and plan our recruitment activities globally. In the unhappy event that you don't get selected, we will store your details for future opportunities. However, if you don't wish to be contacted, please let us know. The Supercell Applicant Database Privacy Policy is your friend in case you want to learn about topics such as the processing of your personal data as well as when your personal data will be deleted if you don't give your consent to retain it. Note: The consent period lasts for 5 years
Project Manager We are seeking an experienced Project Manager to deliver community-focused projects that create positive, lasting change across Devon. Salary: £32,453 per annum Location: Exeter, Devon, with hybrid working Hours: 36.25 hours per week, full time Contract: Permanent Closing date: 12 noon, Monday 21 September Interviews: Thursday 1 October Benefits include a generous pension, 25 days' annual leave plus bank holidays and flexible hybrid working. About the role This is an exciting opportunity to manage a varied portfolio of projects supporting rural, coastal and market town communities across Devon. Working with communities, partners, funders and stakeholders, you will take projects from development and planning through to successful delivery, ensuring they are delivered on brief, on budget and on time. Key responsibilities will include: Managing community development and regeneration projects, including budgets, resources, monitoring and reporting. Engaging with communities to identify local needs and develop community-led solutions. Supporting community groups, charities, social enterprises and small businesses through information, advice and training. Developing and delivering consultancy projects and contracts. Building effective relationships with funders, statutory bodies, voluntary sector organisations and other partners. Delivering presentations, training and community engagement activities. Supporting monitoring, evaluation and impact reporting. Representing the organisation at meetings, networks and external events. About you You will be an organised, proactive and collaborative project professional who is comfortable managing a complex workload and working with a wide range of people. You will need: Extensive project management experience, including budget management and reporting. Proven experience of engaging effectively with local communities. Experience of managing multiple projects, priorities and deadlines. Strong written and verbal communication skills. Experience of designing, delivering and evaluating training. Strong relationship-building and stakeholder engagement skills. Experience of using CRM systems such as Dynamics. Confidence using digital tools to support reporting, research and stakeholder engagement. The ability to work independently as well as collaboratively. Degree-level education or evidence of working at an equivalent level. You will also need to be able to travel across Devon for meetings and be willing to work occasional evenings and weekends. About the organisation You will be joining a charity working to ensure rural, coastal and market town communities are thriving, sustainable and inclusive places to live and work. The organisation works alongside communities to build capacity, address local needs and create stronger, more connected and resilient communities. It is committed to equality of opportunity and creating an inclusive working environment where everyone can make the best use of their skills. Other roles you may have experience of could include: Community Project Manager, Programme Manager, Community Development Manager, Community Engagement Manager, Project Officer, Community Development Officer, Rural Development Officer, Programme Officer or Community Partnerships Manager. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Aug 25, 2026
Full time
Project Manager We are seeking an experienced Project Manager to deliver community-focused projects that create positive, lasting change across Devon. Salary: £32,453 per annum Location: Exeter, Devon, with hybrid working Hours: 36.25 hours per week, full time Contract: Permanent Closing date: 12 noon, Monday 21 September Interviews: Thursday 1 October Benefits include a generous pension, 25 days' annual leave plus bank holidays and flexible hybrid working. About the role This is an exciting opportunity to manage a varied portfolio of projects supporting rural, coastal and market town communities across Devon. Working with communities, partners, funders and stakeholders, you will take projects from development and planning through to successful delivery, ensuring they are delivered on brief, on budget and on time. Key responsibilities will include: Managing community development and regeneration projects, including budgets, resources, monitoring and reporting. Engaging with communities to identify local needs and develop community-led solutions. Supporting community groups, charities, social enterprises and small businesses through information, advice and training. Developing and delivering consultancy projects and contracts. Building effective relationships with funders, statutory bodies, voluntary sector organisations and other partners. Delivering presentations, training and community engagement activities. Supporting monitoring, evaluation and impact reporting. Representing the organisation at meetings, networks and external events. About you You will be an organised, proactive and collaborative project professional who is comfortable managing a complex workload and working with a wide range of people. You will need: Extensive project management experience, including budget management and reporting. Proven experience of engaging effectively with local communities. Experience of managing multiple projects, priorities and deadlines. Strong written and verbal communication skills. Experience of designing, delivering and evaluating training. Strong relationship-building and stakeholder engagement skills. Experience of using CRM systems such as Dynamics. Confidence using digital tools to support reporting, research and stakeholder engagement. The ability to work independently as well as collaboratively. Degree-level education or evidence of working at an equivalent level. You will also need to be able to travel across Devon for meetings and be willing to work occasional evenings and weekends. About the organisation You will be joining a charity working to ensure rural, coastal and market town communities are thriving, sustainable and inclusive places to live and work. The organisation works alongside communities to build capacity, address local needs and create stronger, more connected and resilient communities. It is committed to equality of opportunity and creating an inclusive working environment where everyone can make the best use of their skills. Other roles you may have experience of could include: Community Project Manager, Programme Manager, Community Development Manager, Community Engagement Manager, Project Officer, Community Development Officer, Rural Development Officer, Programme Officer or Community Partnerships Manager. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Project Manager We are seeking an experienced Project Manager to deliver community-focused projects that create positive, lasting change across Devon. Salary: £32,453 per annum Location: Exeter, Devon, with hybrid working Hours: 36.25 hours per week, full time Contract: Permanent Closing date: 12 noon, Monday 21 September Interviews: Thursday 1 October Benefits include a generous pension, 25 days annual leave plus bank holidays and flexible hybrid working. About the role This is an exciting opportunity to manage a varied portfolio of projects supporting rural, coastal and market town communities across Devon. Working with communities, partners, funders and stakeholders, you will take projects from development and planning through to successful delivery, ensuring they are delivered on brief, on budget and on time. Key responsibilities will include: Managing community development and regeneration projects, including budgets, resources, monitoring and reporting. Engaging with communities to identify local needs and develop community-led solutions. Supporting community groups, charities, social enterprises and small businesses through information, advice and training. Developing and delivering consultancy projects and contracts. Building effective relationships with funders, statutory bodies, voluntary sector organisations and other partners. Delivering presentations, training and community engagement activities. Supporting monitoring, evaluation and impact reporting. Representing the organisation at meetings, networks and external events. About you You will be an organised, proactive and collaborative project professional who is comfortable managing a complex workload and working with a wide range of people. You will need: Extensive project management experience, including budget management and reporting. Proven experience of engaging effectively with local communities. Experience of managing multiple projects, priorities and deadlines. Strong written and verbal communication skills. Experience of designing, delivering and evaluating training. Strong relationship-building and stakeholder engagement skills. Experience of using CRM systems such as Dynamics. Confidence using digital tools to support reporting, research and stakeholder engagement. The ability to work independently as well as collaboratively. Degree-level education or evidence of working at an equivalent level. You will also need to be able to travel across Devon for meetings and be willing to work occasional evenings and weekends. About the organisation You will be joining a charity working to ensure rural, coastal and market town communities are thriving, sustainable and inclusive places to live and work. The organisation works alongside communities to build capacity, address local needs and create stronger, more connected and resilient communities. It is committed to equality of opportunity and creating an inclusive working environment where everyone can make the best use of their skills. Other roles you may have experience of could include: Community Project Manager, Programme Manager, Community Development Manager, Community Engagement Manager, Project Officer, Community Development Officer, Rural Development Officer, Programme Officer or Community Partnerships Manager. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Aug 25, 2026
Full time
Project Manager We are seeking an experienced Project Manager to deliver community-focused projects that create positive, lasting change across Devon. Salary: £32,453 per annum Location: Exeter, Devon, with hybrid working Hours: 36.25 hours per week, full time Contract: Permanent Closing date: 12 noon, Monday 21 September Interviews: Thursday 1 October Benefits include a generous pension, 25 days annual leave plus bank holidays and flexible hybrid working. About the role This is an exciting opportunity to manage a varied portfolio of projects supporting rural, coastal and market town communities across Devon. Working with communities, partners, funders and stakeholders, you will take projects from development and planning through to successful delivery, ensuring they are delivered on brief, on budget and on time. Key responsibilities will include: Managing community development and regeneration projects, including budgets, resources, monitoring and reporting. Engaging with communities to identify local needs and develop community-led solutions. Supporting community groups, charities, social enterprises and small businesses through information, advice and training. Developing and delivering consultancy projects and contracts. Building effective relationships with funders, statutory bodies, voluntary sector organisations and other partners. Delivering presentations, training and community engagement activities. Supporting monitoring, evaluation and impact reporting. Representing the organisation at meetings, networks and external events. About you You will be an organised, proactive and collaborative project professional who is comfortable managing a complex workload and working with a wide range of people. You will need: Extensive project management experience, including budget management and reporting. Proven experience of engaging effectively with local communities. Experience of managing multiple projects, priorities and deadlines. Strong written and verbal communication skills. Experience of designing, delivering and evaluating training. Strong relationship-building and stakeholder engagement skills. Experience of using CRM systems such as Dynamics. Confidence using digital tools to support reporting, research and stakeholder engagement. The ability to work independently as well as collaboratively. Degree-level education or evidence of working at an equivalent level. You will also need to be able to travel across Devon for meetings and be willing to work occasional evenings and weekends. About the organisation You will be joining a charity working to ensure rural, coastal and market town communities are thriving, sustainable and inclusive places to live and work. The organisation works alongside communities to build capacity, address local needs and create stronger, more connected and resilient communities. It is committed to equality of opportunity and creating an inclusive working environment where everyone can make the best use of their skills. Other roles you may have experience of could include: Community Project Manager, Programme Manager, Community Development Manager, Community Engagement Manager, Project Officer, Community Development Officer, Rural Development Officer, Programme Officer or Community Partnerships Manager. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
D365 Power Platform Support Consultant - £40,000 Fully Remote/UK A Microsoft Partner Consultancy are looking for a D365 Power Platform Support Consultant to join their growing team. This is a fully remote role for someone with experience supporting Dynamics 365 CE/CRM, working directly with customers to troubleshoots issues within Power Platform/D365 and provide solutions click apply for full job details
Aug 25, 2026
Full time
D365 Power Platform Support Consultant - £40,000 Fully Remote/UK A Microsoft Partner Consultancy are looking for a D365 Power Platform Support Consultant to join their growing team. This is a fully remote role for someone with experience supporting Dynamics 365 CE/CRM, working directly with customers to troubleshoots issues within Power Platform/D365 and provide solutions click apply for full job details
HH Global is seeking a Director of Sales Enablement Training (Dynamics CRM) in London or UK other. You will drive measurable improvements in commercial performance by embedding high-quality use of Microsoft Dynamics (CRM), Engage, and Growth processes. The role reports to the global training team and requires travel with presence in our London office when necessary. You can be located anywhere in the UK, but you must be willing to travel for business and engage across client engagement, business
Aug 24, 2026
Full time
HH Global is seeking a Director of Sales Enablement Training (Dynamics CRM) in London or UK other. You will drive measurable improvements in commercial performance by embedding high-quality use of Microsoft Dynamics (CRM), Engage, and Growth processes. The role reports to the global training team and requires travel with presence in our London office when necessary. You can be located anywhere in the UK, but you must be willing to travel for business and engage across client engagement, business
Help Build the Team Behind One of the UK's Fastest Growing Commercial Banks At OakNorth, we don't just hire talent-we build the teams that help ambitious businesses thrive. Since launching in 2015, we've deployed billions of pounds in lending to scaling businesses across the UK, helping entrepreneurs turn bold ideas into market-leading companies. Today, our proprietary technology is also used by financial institutions globally, and we're continuing to redefine what modern commercial banking looks like. We're looking for a Principal, Strategic Talent & Market Intelligence to build a market-leading talent intelligence capability for our UK Lending business. This is not a traditional Talent Acquisition role. You'll be embedded within our UK Lending leadership team, partnering directly with the Chief Lending Officer and senior executives to shape hiring strategy, provide market intelligence and build long term relationships with the industry's most exceptional talent. We're looking for someone who already has credibility within the UK lending market-someone with an established network, a deep understanding of the commercial lending landscape and the judgement to recognise exceptional talent before the market does. At the same time, you'll be a key member of OakNorth's Global Talent Acquisition team. You'll collaborate with Talent Partners across the business, sharing market intelligence, sourcing strategies and best practice while helping shape the future of Talent Acquisition at OakNorth. This unique model combines the influence of an embedded business partner with the collaboration, innovation and career development opportunities of a high performing global team. You'll combine strategic talent advisory, competitive intelligence, AI powered research and relationship management to help OakNorth attract and retain the very best lending professionals in the market. The Opportunity You'll build a strategic talent intelligence capability that gives OakNorth a genuine competitive advantage. Rather than reacting to vacancies, you'll identify market trends before they happen, build relationships years before hiring decisions are made and provide intelligence that influences organisational design, succession planning and business growth. Using Ashby as your strategic Talent CRM, you'll create a living ecosystem of market intelligence, executive relationships and talent insight that supports smarter hiring decisions across the UK Lending business. What You'll Do Strategic Talent Partner Partner with the Chief Lending Officer and senior leadership to develop long term talent strategies that support business growth. You'll: Translate business objectives into strategic talent plans. Influence workforce planning and succession planning. Advise on build versus buy hiring decisions. Attend leadership meetings to understand future capability requirements. Provide market insight that shapes strategic hiring decisions. Market Intelligence Become OakNorth's expert on the UK lending talent market. You'll build and maintain live intelligence across: Organisational structures Team moves Promotions Compensation trends Reporting lines Team stability Succession risk Fundraising activity Office openings Emerging talent Our ambition is simple: build the industry's most comprehensive talent intelligence capability. Competitive Intelligence You'll know the market before anyone else. Develop insight into: Which firms are hiring Senior leadership movements Growing and shrinking lending platforms Compensation trends Team performance and stability Competitor hiring activity Emerging market opportunities You'll transform market insight into actionable intelligence that informs hiring and business strategy. Relationship Management Build one of the strongest networks in UK Lending. Develop trusted relationships with senior professionals across: Commercial Banking Corporate Banking Debt Finance Real Estate Finance Private Credit Alternative Lending These aren't recruitment conversations. They're long term career relationships built through regular engagement, networking, market insight and trusted advice. Talent Intelligence & Ashby You'll use Ashby as much more than an applicant tracking system. You'll build a strategic talent CRM that captures: Executive relationships Talent communities Market intelligence Competitor insights Career history Talent engagement Pipeline health Hiring trends You'll create dashboards and reports that enable leaders to make better talent decisions while ensuring valuable market intelligence is retained and continually enhanced. AI & Innovation You'll embrace AI to transform how talent intelligence is delivered. You'll continually explore new technologies that improve: Talent mapping Research Market intelligence Relationship management Workflow automation Reporting Productivity You'll help position OakNorth at the forefront of modern Talent Acquisition. Talent Brand Help establish OakNorth as the employer of choice for ambitious lending professionals. Working alongside Marketing and business leaders, you'll support thought leadership through: Industry insights Deal case studies Leadership interviews Podcasts Videos Market commentary Networking events Non Obvious Talent Discovery Exceptional talent rarely comes from traditional sourcing alone. You'll identify future leaders through: Industry awards Conferences Market transactions Professional networks Advisory firms Sponsor relationships Emerging Leader programmes Referrals Industry publications Your curiosity and market knowledge will uncover talent long before it becomes visible to competitors. What Success Looks Like You'll build intelligence that drives business decisions. Your outputs will include: UK Lending Talent Heatmaps Competitor Intelligence Dashboards Quarterly Opportunity Reports Emerging Talent Reviews Compensation Benchmarking Succession Risk Analysis Executive Relationship Mapping Ashby Talent Dashboards What We're Looking For This role is ideal for someone who already knows the UK lending market inside out and has built a strong network across it. You may come from executive search, talent intelligence, commercial banking, private credit, strategy consulting, market intelligence or another commercially focused environment where understanding people, markets and competitive dynamics is critical. You'll bring: An established network across the UK lending market, including commercial banking, corporate banking, debt finance, real estate finance, private credit and alternative lenders. Deep knowledge of the UK lending landscape, including key organisations, market dynamics and where exceptional talent is found. The judgement to recognise what outstanding looks like across lending, origination and credit, with the credibility to engage senior professionals as a trusted adviser. A genuine hunter mentality with exceptional research, networking and relationship building skills. Strong market mapping and competitive intelligence capability. Commercial judgement and the confidence to influence senior stakeholders. Excellent communication skills and the ability to translate market insight into strategic recommendations. Experience using Ashby or another modern Talent CRM to build talent communities and capture strategic market intelligence. A passion for leveraging AI and emerging technology to enhance research, talent intelligence and productivity. A proactive, entrepreneurial mindset with a bias for action. Why Join OakNorth? This is a rare opportunity to build a strategic capability from the ground up. You'll work directly with senior leadership while being part of a high performing Global Talent Acquisition team that is redefining how talent is identified, engaged and hired. You'll influence the growth of one of the UK's leading commercial lending businesses, help shape OakNorth's wider talent strategy and build a talent intelligence capability that becomes a genuine competitive advantage. If you're entrepreneurial, commercially minded, deeply connected within the UK lending market and passionate about uncovering exceptional talent through intelligence rather than transactions, we'd love to hear from you. What we offer Equity - we want everyone to have a stake in the business so our interests are aligned 25 days holiday plus personalised benefits - opt in to what matters to you Subsidised private medical insurance with Bupa Enhanced maternity and paternity leave Wellbeing and social events, plus in house Barista Bar in the London office Volunteering time off to support causes that matter to you Salary sacrifice schemes - cycle to work, nursery, gym, and electric car scheme . click apply for full job details
Aug 24, 2026
Full time
Help Build the Team Behind One of the UK's Fastest Growing Commercial Banks At OakNorth, we don't just hire talent-we build the teams that help ambitious businesses thrive. Since launching in 2015, we've deployed billions of pounds in lending to scaling businesses across the UK, helping entrepreneurs turn bold ideas into market-leading companies. Today, our proprietary technology is also used by financial institutions globally, and we're continuing to redefine what modern commercial banking looks like. We're looking for a Principal, Strategic Talent & Market Intelligence to build a market-leading talent intelligence capability for our UK Lending business. This is not a traditional Talent Acquisition role. You'll be embedded within our UK Lending leadership team, partnering directly with the Chief Lending Officer and senior executives to shape hiring strategy, provide market intelligence and build long term relationships with the industry's most exceptional talent. We're looking for someone who already has credibility within the UK lending market-someone with an established network, a deep understanding of the commercial lending landscape and the judgement to recognise exceptional talent before the market does. At the same time, you'll be a key member of OakNorth's Global Talent Acquisition team. You'll collaborate with Talent Partners across the business, sharing market intelligence, sourcing strategies and best practice while helping shape the future of Talent Acquisition at OakNorth. This unique model combines the influence of an embedded business partner with the collaboration, innovation and career development opportunities of a high performing global team. You'll combine strategic talent advisory, competitive intelligence, AI powered research and relationship management to help OakNorth attract and retain the very best lending professionals in the market. The Opportunity You'll build a strategic talent intelligence capability that gives OakNorth a genuine competitive advantage. Rather than reacting to vacancies, you'll identify market trends before they happen, build relationships years before hiring decisions are made and provide intelligence that influences organisational design, succession planning and business growth. Using Ashby as your strategic Talent CRM, you'll create a living ecosystem of market intelligence, executive relationships and talent insight that supports smarter hiring decisions across the UK Lending business. What You'll Do Strategic Talent Partner Partner with the Chief Lending Officer and senior leadership to develop long term talent strategies that support business growth. You'll: Translate business objectives into strategic talent plans. Influence workforce planning and succession planning. Advise on build versus buy hiring decisions. Attend leadership meetings to understand future capability requirements. Provide market insight that shapes strategic hiring decisions. Market Intelligence Become OakNorth's expert on the UK lending talent market. You'll build and maintain live intelligence across: Organisational structures Team moves Promotions Compensation trends Reporting lines Team stability Succession risk Fundraising activity Office openings Emerging talent Our ambition is simple: build the industry's most comprehensive talent intelligence capability. Competitive Intelligence You'll know the market before anyone else. Develop insight into: Which firms are hiring Senior leadership movements Growing and shrinking lending platforms Compensation trends Team performance and stability Competitor hiring activity Emerging market opportunities You'll transform market insight into actionable intelligence that informs hiring and business strategy. Relationship Management Build one of the strongest networks in UK Lending. Develop trusted relationships with senior professionals across: Commercial Banking Corporate Banking Debt Finance Real Estate Finance Private Credit Alternative Lending These aren't recruitment conversations. They're long term career relationships built through regular engagement, networking, market insight and trusted advice. Talent Intelligence & Ashby You'll use Ashby as much more than an applicant tracking system. You'll build a strategic talent CRM that captures: Executive relationships Talent communities Market intelligence Competitor insights Career history Talent engagement Pipeline health Hiring trends You'll create dashboards and reports that enable leaders to make better talent decisions while ensuring valuable market intelligence is retained and continually enhanced. AI & Innovation You'll embrace AI to transform how talent intelligence is delivered. You'll continually explore new technologies that improve: Talent mapping Research Market intelligence Relationship management Workflow automation Reporting Productivity You'll help position OakNorth at the forefront of modern Talent Acquisition. Talent Brand Help establish OakNorth as the employer of choice for ambitious lending professionals. Working alongside Marketing and business leaders, you'll support thought leadership through: Industry insights Deal case studies Leadership interviews Podcasts Videos Market commentary Networking events Non Obvious Talent Discovery Exceptional talent rarely comes from traditional sourcing alone. You'll identify future leaders through: Industry awards Conferences Market transactions Professional networks Advisory firms Sponsor relationships Emerging Leader programmes Referrals Industry publications Your curiosity and market knowledge will uncover talent long before it becomes visible to competitors. What Success Looks Like You'll build intelligence that drives business decisions. Your outputs will include: UK Lending Talent Heatmaps Competitor Intelligence Dashboards Quarterly Opportunity Reports Emerging Talent Reviews Compensation Benchmarking Succession Risk Analysis Executive Relationship Mapping Ashby Talent Dashboards What We're Looking For This role is ideal for someone who already knows the UK lending market inside out and has built a strong network across it. You may come from executive search, talent intelligence, commercial banking, private credit, strategy consulting, market intelligence or another commercially focused environment where understanding people, markets and competitive dynamics is critical. You'll bring: An established network across the UK lending market, including commercial banking, corporate banking, debt finance, real estate finance, private credit and alternative lenders. Deep knowledge of the UK lending landscape, including key organisations, market dynamics and where exceptional talent is found. The judgement to recognise what outstanding looks like across lending, origination and credit, with the credibility to engage senior professionals as a trusted adviser. A genuine hunter mentality with exceptional research, networking and relationship building skills. Strong market mapping and competitive intelligence capability. Commercial judgement and the confidence to influence senior stakeholders. Excellent communication skills and the ability to translate market insight into strategic recommendations. Experience using Ashby or another modern Talent CRM to build talent communities and capture strategic market intelligence. A passion for leveraging AI and emerging technology to enhance research, talent intelligence and productivity. A proactive, entrepreneurial mindset with a bias for action. Why Join OakNorth? This is a rare opportunity to build a strategic capability from the ground up. You'll work directly with senior leadership while being part of a high performing Global Talent Acquisition team that is redefining how talent is identified, engaged and hired. You'll influence the growth of one of the UK's leading commercial lending businesses, help shape OakNorth's wider talent strategy and build a talent intelligence capability that becomes a genuine competitive advantage. If you're entrepreneurial, commercially minded, deeply connected within the UK lending market and passionate about uncovering exceptional talent through intelligence rather than transactions, we'd love to hear from you. What we offer Equity - we want everyone to have a stake in the business so our interests are aligned 25 days holiday plus personalised benefits - opt in to what matters to you Subsidised private medical insurance with Bupa Enhanced maternity and paternity leave Wellbeing and social events, plus in house Barista Bar in the London office Volunteering time off to support causes that matter to you Salary sacrifice schemes - cycle to work, nursery, gym, and electric car scheme . click apply for full job details
We're looking for a Senior CRM Engagement Manager to join a growing technology business, leading customer-facing CRM projects and a team of delivery professionals. This is a strategic and hands-on role, focused on understanding customer challenges, developing CRM roadmaps and leading projects through to successful delivery with Implementation Consultants who will do the technical configuration. Key responsibilities: Lead complex, end-to-end CRM projects Engage with C-suite and senior customer stakeholders Identify CRM problems and develop practical solutions/roadmaps Manage and develop a team of Engagement Managers and specialists Oversee project scope, budgets, timelines, risks and delivery Drive CRM optimisation, data quality and process improvements About you: 7+ years' CRM project management/consulting experience Experience with Salesforce, Dynamics or similar CRM platforms Strong strategic, commercial and problem-solving skills Proven team leadership experience Confident working with senior stakeholders Agile, Waterfall or hybrid project experience Permanent position Reading based office, 3x days office-based, 2x days remote working per week Salary up to £90,000 + benefits We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Aug 24, 2026
Full time
We're looking for a Senior CRM Engagement Manager to join a growing technology business, leading customer-facing CRM projects and a team of delivery professionals. This is a strategic and hands-on role, focused on understanding customer challenges, developing CRM roadmaps and leading projects through to successful delivery with Implementation Consultants who will do the technical configuration. Key responsibilities: Lead complex, end-to-end CRM projects Engage with C-suite and senior customer stakeholders Identify CRM problems and develop practical solutions/roadmaps Manage and develop a team of Engagement Managers and specialists Oversee project scope, budgets, timelines, risks and delivery Drive CRM optimisation, data quality and process improvements About you: 7+ years' CRM project management/consulting experience Experience with Salesforce, Dynamics or similar CRM platforms Strong strategic, commercial and problem-solving skills Proven team leadership experience Confident working with senior stakeholders Agile, Waterfall or hybrid project experience Permanent position Reading based office, 3x days office-based, 2x days remote working per week Salary up to £90,000 + benefits We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Account Director Software & Sales Derby or London or Hybrid or Remote Permanent Up to £70,000 base, + up to £70,000 additional OTE + Benefits We are seeking an experienced and dynamic Account Director ( Software ) to lead our client facing relationship efforts and drive business growth. This role requires a strategic thinker with a strong background in sales consulting, account management and business development. The ideal candidate will have a sound knowledge of the Retail sector, excelling in business outcome driven sales negotiation as well as managing complex software accounts, ensuring the achievement of set KPI's, OKR's and Sales quota whilst fostering long-term client partnerships. Joining the Retail 247 team as a key individual, you will oversee client engagement strategies, develop new opportunities through GTM positioning and ensure exceptional service delivery across all client accounts. The role requires a consultative approach, strong commercial acumen and the ability to engage with C-Suite and senior business leaders to understand their strategic objectives and align software solutions to business outcomes. The successful candidate will serve as a trusted advisor to customers while leading account strategy, revenue growth initiatives and cross-functional engagement across Sales, Customer Success, Product, Delivery and Support teams. What you will be doing In this pivotal role, you will lead from the front, managing a portfolio of enterprise clients while championing their needs and aligning solutions with their strategic goals. You ll work closely with internal teams to support account growth, ensure customer success, and contribute to overall sales ambitions. Develop and implement strategic account plans for key clients Build and nurture relationships with senior stakeholders, including C-Suite executives Identify opportunities for upselling, cross-selling, and new business growth Lead negotiations and manage contract renewals Coordinate and oversee customer reviews and strategic planning sessions Collaborate internally to deliver a seamless customer experience Mentor and guide Account Managers to ensure best practices are followed Maintain expert knowledge of R247 's software solutions and industry trends What we are looking for We are seeking a proactive, results-driven individual with a proven track record in software account management and sales. You will thrive in a fast-paced environment and possess the confidence to engage with senior decision-makers effectively. Experience managing SaaS or software accounts , with a focus on retention and growth Experience dealing with enterprise clients and C-suite stakeholders Strong commercial negotiation and contract management skills Evidence of achieving or exceeding revenue targets Excellent communication, presentation, and stakeholder management skills Proficiency with CRM tools such as Salesforce, Dynamics, or HubSpot Relevant qualifications in Business, Technology, or related fields are preferred This is an unmissable opportunity to join a forward-thinking, expanding company offering a competitive salary and benefits package. If you re ready to make a strategic impact and grow your career in software sales, don t miss out on this exciting role. Other roles you may have applied for: Key Account Manager , Sales Manager , Key Account Director , Software Sales Consultant , Software Account Manager , Strategic Account Director
Aug 24, 2026
Full time
Account Director Software & Sales Derby or London or Hybrid or Remote Permanent Up to £70,000 base, + up to £70,000 additional OTE + Benefits We are seeking an experienced and dynamic Account Director ( Software ) to lead our client facing relationship efforts and drive business growth. This role requires a strategic thinker with a strong background in sales consulting, account management and business development. The ideal candidate will have a sound knowledge of the Retail sector, excelling in business outcome driven sales negotiation as well as managing complex software accounts, ensuring the achievement of set KPI's, OKR's and Sales quota whilst fostering long-term client partnerships. Joining the Retail 247 team as a key individual, you will oversee client engagement strategies, develop new opportunities through GTM positioning and ensure exceptional service delivery across all client accounts. The role requires a consultative approach, strong commercial acumen and the ability to engage with C-Suite and senior business leaders to understand their strategic objectives and align software solutions to business outcomes. The successful candidate will serve as a trusted advisor to customers while leading account strategy, revenue growth initiatives and cross-functional engagement across Sales, Customer Success, Product, Delivery and Support teams. What you will be doing In this pivotal role, you will lead from the front, managing a portfolio of enterprise clients while championing their needs and aligning solutions with their strategic goals. You ll work closely with internal teams to support account growth, ensure customer success, and contribute to overall sales ambitions. Develop and implement strategic account plans for key clients Build and nurture relationships with senior stakeholders, including C-Suite executives Identify opportunities for upselling, cross-selling, and new business growth Lead negotiations and manage contract renewals Coordinate and oversee customer reviews and strategic planning sessions Collaborate internally to deliver a seamless customer experience Mentor and guide Account Managers to ensure best practices are followed Maintain expert knowledge of R247 's software solutions and industry trends What we are looking for We are seeking a proactive, results-driven individual with a proven track record in software account management and sales. You will thrive in a fast-paced environment and possess the confidence to engage with senior decision-makers effectively. Experience managing SaaS or software accounts , with a focus on retention and growth Experience dealing with enterprise clients and C-suite stakeholders Strong commercial negotiation and contract management skills Evidence of achieving or exceeding revenue targets Excellent communication, presentation, and stakeholder management skills Proficiency with CRM tools such as Salesforce, Dynamics, or HubSpot Relevant qualifications in Business, Technology, or related fields are preferred This is an unmissable opportunity to join a forward-thinking, expanding company offering a competitive salary and benefits package. If you re ready to make a strategic impact and grow your career in software sales, don t miss out on this exciting role. Other roles you may have applied for: Key Account Manager , Sales Manager , Key Account Director , Software Sales Consultant , Software Account Manager , Strategic Account Director
This is a United Kingdom based remote job. See here for the UK Indeed Post:Customer Care Representative - Remote - AtSuperfeet, we're Designed for movement. Built to change lives. Why Join Us? At Superfeet, we're passionate about helping people move more comfortably and perform at their best. You'll join a collaborative and supportive team where your contributions directly impact customer satisfaction and business success across our UK and European markets. We are committed to creating an inclusive workplace where everyone feels valued, supported, and empowered to grow. About the Role We are looking for a proactive and customer-focused Customer Care Representative to support our UK and European business. In this role, you will act as a key point of contact for consumers, retailers, distributors, and internal teams, delivering outstanding customer service while ensuring the smooth processing of orders across the UK and EU markets. This is an exciting opportunity for someone who enjoys problem-solving, thrives in a fast-paced environment, and has experience managing customer enquiries, order fulfilment, and international shipping requirements. This is a remote, UK-based position. What You'll Do Customer Service & Customer Experience Deliver exceptional customer service across phone, email, and digital channels. Respond to customer enquiries efficiently and professionally. Provide product information, recommendations, and order updates. Resolve customer issues and order discrepancies to ensure a positive customer experience. Meet or exceed service performance metrics, including response times, case resolution, customer satisfaction, and quality standards. Participate in ongoing product and systems training. Order Management & Logistics Support Manage customer cases and orders through Microsoft Dynamics 365 CRM. Process and monitor UK and EU orders, including drop-ship and international shipments. Ensure VAT, customs, duties, and shipping documentation are completed accurately and in compliance with regulations. Apply and communicate Incoterms (including EXW, FCA, DAP, and DDP) when processing orders and shipments. Monitor order holds, stock availability, and future orders, coordinating with Procurement and Operations teams as required. Troubleshoot shipment issues with third-party logistics providers (3PLs) and warehouse partners. Prepare commercial invoices, customs documentation, pro forma invoices, and related shipping paperwork. Process returns, warranties, credit memos, and return authorisations. Sales & Account Support Provide operational support for sales initiatives and key customer accounts including PGA and POP orders. Assist with new account setup, account reactivations, and distributor enquiries. Maintain accurate customer and account records. Support compliance with GDPR and applicable UK/EU trade requirements. Continuous Improvement Support reporting and analysis of UK and EU customer trends and order activity. Identify recurring customer issues and provide feedback to internal teams to improve processes and customer experience. Assist with testing new procedures, systems, and website functionality. Create and maintain customer self-service resources, FAQs, and knowledge base content. Collaborate closely with Sales, Finance, Logistics, Procurement, IT, Marketing, and Product teams on process improvements and special projects. What We're Looking For Required Skills & Experience Previous experience in a customer service, customer care, sales support, or order management role. Strong verbal and written communication skills. Excellent attention to detail and organisational skills. Ability to manage multiple priorities and work effectively in a fast-paced environment. Proficiency with Microsoft Office, including Outlook, Excel, and Word. Experience using CRM systems, ideally Microsoft Dynamics 365. Knowledge of international order processing and shipping (drop-ship) documentation. Understanding of VAT, customs requirements, duties, and import/export processes. Familiarity with Incoterms and international trade practices. Strong problem-solving skills and a customer-first mindset. Preferred Qualifications 2+ years of customer service experience. Ability to travel internationally for training and trade shows. Experience working with retail, sporting goods, consumer products, or specialty retail customers. Previous experience supporting UK and/or European markets. Experience with omnichannel customer support platforms including phone, email, chat, and social media. Exposure to automation tools, chatbots, or customer self-service platforms. Personal Attributes Customer-focused and solution-oriented. Detail-oriented with a commitment to accuracy. Adaptable and resilient in a changing environment. Collaborative team player with strong cross-cultural awareness. Able to build positive working relationships across departments and external partners. Superfeet Worldwide has the right to revise duties and responsibilities, without prior notice, in order to meet the needs of the company. Salary: £28,000 to £30,000 Annually Location: Remote - UK (Option to work in office at our Colchester location if desired) Normal Work Hours: 9 am to 5 pm GMT Holiday pay company paid sick pay volunteer hours company pension contributions medical insurance coverage free Superfeet insoles Equal Opportunities Superfeet is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment regardless of race, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, marital status, or age.
Aug 24, 2026
Full time
This is a United Kingdom based remote job. See here for the UK Indeed Post:Customer Care Representative - Remote - AtSuperfeet, we're Designed for movement. Built to change lives. Why Join Us? At Superfeet, we're passionate about helping people move more comfortably and perform at their best. You'll join a collaborative and supportive team where your contributions directly impact customer satisfaction and business success across our UK and European markets. We are committed to creating an inclusive workplace where everyone feels valued, supported, and empowered to grow. About the Role We are looking for a proactive and customer-focused Customer Care Representative to support our UK and European business. In this role, you will act as a key point of contact for consumers, retailers, distributors, and internal teams, delivering outstanding customer service while ensuring the smooth processing of orders across the UK and EU markets. This is an exciting opportunity for someone who enjoys problem-solving, thrives in a fast-paced environment, and has experience managing customer enquiries, order fulfilment, and international shipping requirements. This is a remote, UK-based position. What You'll Do Customer Service & Customer Experience Deliver exceptional customer service across phone, email, and digital channels. Respond to customer enquiries efficiently and professionally. Provide product information, recommendations, and order updates. Resolve customer issues and order discrepancies to ensure a positive customer experience. Meet or exceed service performance metrics, including response times, case resolution, customer satisfaction, and quality standards. Participate in ongoing product and systems training. Order Management & Logistics Support Manage customer cases and orders through Microsoft Dynamics 365 CRM. Process and monitor UK and EU orders, including drop-ship and international shipments. Ensure VAT, customs, duties, and shipping documentation are completed accurately and in compliance with regulations. Apply and communicate Incoterms (including EXW, FCA, DAP, and DDP) when processing orders and shipments. Monitor order holds, stock availability, and future orders, coordinating with Procurement and Operations teams as required. Troubleshoot shipment issues with third-party logistics providers (3PLs) and warehouse partners. Prepare commercial invoices, customs documentation, pro forma invoices, and related shipping paperwork. Process returns, warranties, credit memos, and return authorisations. Sales & Account Support Provide operational support for sales initiatives and key customer accounts including PGA and POP orders. Assist with new account setup, account reactivations, and distributor enquiries. Maintain accurate customer and account records. Support compliance with GDPR and applicable UK/EU trade requirements. Continuous Improvement Support reporting and analysis of UK and EU customer trends and order activity. Identify recurring customer issues and provide feedback to internal teams to improve processes and customer experience. Assist with testing new procedures, systems, and website functionality. Create and maintain customer self-service resources, FAQs, and knowledge base content. Collaborate closely with Sales, Finance, Logistics, Procurement, IT, Marketing, and Product teams on process improvements and special projects. What We're Looking For Required Skills & Experience Previous experience in a customer service, customer care, sales support, or order management role. Strong verbal and written communication skills. Excellent attention to detail and organisational skills. Ability to manage multiple priorities and work effectively in a fast-paced environment. Proficiency with Microsoft Office, including Outlook, Excel, and Word. Experience using CRM systems, ideally Microsoft Dynamics 365. Knowledge of international order processing and shipping (drop-ship) documentation. Understanding of VAT, customs requirements, duties, and import/export processes. Familiarity with Incoterms and international trade practices. Strong problem-solving skills and a customer-first mindset. Preferred Qualifications 2+ years of customer service experience. Ability to travel internationally for training and trade shows. Experience working with retail, sporting goods, consumer products, or specialty retail customers. Previous experience supporting UK and/or European markets. Experience with omnichannel customer support platforms including phone, email, chat, and social media. Exposure to automation tools, chatbots, or customer self-service platforms. Personal Attributes Customer-focused and solution-oriented. Detail-oriented with a commitment to accuracy. Adaptable and resilient in a changing environment. Collaborative team player with strong cross-cultural awareness. Able to build positive working relationships across departments and external partners. Superfeet Worldwide has the right to revise duties and responsibilities, without prior notice, in order to meet the needs of the company. Salary: £28,000 to £30,000 Annually Location: Remote - UK (Option to work in office at our Colchester location if desired) Normal Work Hours: 9 am to 5 pm GMT Holiday pay company paid sick pay volunteer hours company pension contributions medical insurance coverage free Superfeet insoles Equal Opportunities Superfeet is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment regardless of race, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, marital status, or age.
Customer Service Agent / Helpdesk Agen t Salary £32,000-£34,000, depending on experience Hours 9-hour day on a rotational shift pattern between 7am 7pm, Monday to Friday, including one hour lunch break Job Summary The role is responsible for maintaining high levels of customer service and support for dedicated key accounts. Due to the nature of the Support Services business, many of these areas are subject to SLAs, key performance indicators, and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld are primary objectives of the role. Key Tasks • Single point of contact to meet communication needs of key international customers • Management and ownership of cases throughout their lifecycle through to completion • Case diagnosis and first-line qualification of issues before call-out • Ensure cases are restored for service within SLA • Central point of contact between international customers and suppliers • Booking of engineering resource, logistics, travel, critical spares, etc. • Raising accurate escalations in a timely manner • Booking preventative maintenance visits General Responsibilities • Engagement with other departments • Weekly touch-point meetings, reporting, and chairing of conference calls Other Skills • Accurate recording of calls and customer/contract requirements • Effective actioning and follow-up of required activities • Meticulous attention to detail • Strong administration and organisational skills • Commercial awareness • Excellent customer relations and interpersonal skills • Ability to take responsibility Desirable Skills • Experience with incident-based ticketing systems • Experience with CRM systems (ideally Microsoft Dynamics) • Experience with SAP • Experience working in an AV / VC technology environment • Previous customer service experience
Aug 24, 2026
Full time
Customer Service Agent / Helpdesk Agen t Salary £32,000-£34,000, depending on experience Hours 9-hour day on a rotational shift pattern between 7am 7pm, Monday to Friday, including one hour lunch break Job Summary The role is responsible for maintaining high levels of customer service and support for dedicated key accounts. Due to the nature of the Support Services business, many of these areas are subject to SLAs, key performance indicators, and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld are primary objectives of the role. Key Tasks • Single point of contact to meet communication needs of key international customers • Management and ownership of cases throughout their lifecycle through to completion • Case diagnosis and first-line qualification of issues before call-out • Ensure cases are restored for service within SLA • Central point of contact between international customers and suppliers • Booking of engineering resource, logistics, travel, critical spares, etc. • Raising accurate escalations in a timely manner • Booking preventative maintenance visits General Responsibilities • Engagement with other departments • Weekly touch-point meetings, reporting, and chairing of conference calls Other Skills • Accurate recording of calls and customer/contract requirements • Effective actioning and follow-up of required activities • Meticulous attention to detail • Strong administration and organisational skills • Commercial awareness • Excellent customer relations and interpersonal skills • Ability to take responsibility Desirable Skills • Experience with incident-based ticketing systems • Experience with CRM systems (ideally Microsoft Dynamics) • Experience with SAP • Experience working in an AV / VC technology environment • Previous customer service experience
Senior Director of Clinical Business Development (Mid-size Accounts) Updated: Yesterday Location: London, England, United Kingdom Job ID:16402-OTHLOC-C9KwYfw7 You have what it takes: a competitive drive coupled with exceptional sales ability. Ready to help shape the next wave of business development growth at Syneos Health? We are building a best-in-class Clinical Business Development team and looking for proven commercial leaders who know how to win and grow major CRO partnerships. The Senior Director, Clinical Business Development (Mid-size Accounts) is responsible for driving enterprise-level growth through global account strategy, strategic partnerships, and long-term client engagement. This role focuses on identifying and securing high-impact opportunities across the biopharmaceutical landscape by navigating complex procurement environments, leading preferred provider pursuits, negotiating master service agreements (MSAs), and orchestrating cross-functional solution development. With a strong understanding of the clinical development lifecycle and deep relationships within the pharmaceutical industry, the Sr Director of Clinical Business Development (Mid-size Accounts) partners closely with internal stakeholders across therapeutic strategy, operations, legal, finance, and delivery to create client-centric growth strategies that support Syneos Health's global objectives. Responsibilities: Leads global business development efforts across a portfolio of high-value accounts, driving strategic growth and revenue expansion Identifies, evaluates, and pursues enterprise-level opportunities, including preferred provider arrangements, MSAs, and strategic alliances Creates and maintains multi-year strategic growth plans for key global clients, aligned with Syneos Health's commercial objectives Serves as a strategic advisor and trusted partner to client executives by understanding their business priorities, development pipelines, and partnership expectations Navigates complex global sourcing and procurement organizations to influence client decision-making and streamline contracting processes Collaborates cross-functionally with therapeutic leads, operations, delivery, and marketing to co-create compelling, client-tailored solutions Leads and coordinates the development of high-impact proposals, RFP responses, and executive presentations Maintains up-to-date and accurate records in CRM systems (e.g., Salesforce), including account strategy documentation, contacts, opportunities, and communications Represents Syneos Health at key industry events, conferences, and client meetings to enhance brand visibility and cultivate new opportunities Monitors market dynamics and competitor activity to inform strategic pursuits and continuously refine account strategies Requirements: Proven experience in strategic sales, global business development, or client relationship management in the life sciences industry Bachelors Degree in a science related field, or equivalent related education and experience, plus extensive experience in clinical research and commercialization. Graduade degree (MBA/PhD/MD degrees) is a plus Significant experience in the clinical trial industry, with deep knowledge of the pharmaceutical landscape-required Demonstrated success in leading preferred provider pursuits and negotiating master service agreements Deep understanding of clinical research service lines and the full drug development lifecycle Proven ability to build and maintain strategic relationships with mid- to executive-level stakeholders across large, matrixed organisations Strong consultative selling skills with the ability to uncover client needs and co-develop tailored solutions Collaborative and influential, with experience leading cross-functional sales efforts Highly organised and able to prioritise effectively in a dynamic, fast-paced environment Strategic thinker with strong business acumen and data-driven decision-making capability Proficient in MS Office Suite, Google Workspace, and CRM tools such as Salesforce Excellent communication skills in English and another European language (highly desirable), with the ability to influence at all organisational levels Strong strategic and analytical thinking, able to translate complex data into actionable business plans Expert negotiation and presentation skills, especially in complex, multi-stakeholder environments Proactive relationship builder with demonstrated resilience and persistence Collaborative team player who thrives in cross-functional and matrixed environments Adaptable and agile in a fast-paced, evolving global marketplace. Willingness to travel 50% for client meetings, internal engagements, and industry events Why Syneos Health? Each life we positively impact makes our work worthwhile. By joining one of our field medical teams, you will partner with some of the most talented clinicians in the industry and be reminded why you chose a career in healthcare. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world. W o r k H e r e M a t t e r s E v e r y w h e r e How are you inspired to change lives? Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled) Discover what our more than 25,000 employees already know: work here matterseverywhere. We work hard,and smart, all in the name of getting much-needed therapies to thosewho need them most. A career with Syneos Health means your everyday workimprovespatients' lives around the world. Selecting us as an employer secures acareer inwhich you're guaranteed to: Syneos Health is a leading fully integrated biopharmaceutical solutions organization builtto accelerate customer success. We translate unique clinical, medical affairs and commercialinsights into outcomes to address modern market realities. To learn more visit . Syneos Health is an Equal Opportunity Employer. All qualified applicants will receiveconsideration for employment without regard to race, color, age, religion, marital status,ethnicity, national origin, sex, gender, gender identity, sexual orientation, protectedveteran status, disability or any other legally protected status and will not bediscriminated against. If you are an individual with a disability who requires reasonableaccommodation to complete any part of our application process, including the use of thiswebsite, please contact us at: Email: emailprotected One of our staff members willwork with you to provide alternate means to submit your application.
Aug 24, 2026
Full time
Senior Director of Clinical Business Development (Mid-size Accounts) Updated: Yesterday Location: London, England, United Kingdom Job ID:16402-OTHLOC-C9KwYfw7 You have what it takes: a competitive drive coupled with exceptional sales ability. Ready to help shape the next wave of business development growth at Syneos Health? We are building a best-in-class Clinical Business Development team and looking for proven commercial leaders who know how to win and grow major CRO partnerships. The Senior Director, Clinical Business Development (Mid-size Accounts) is responsible for driving enterprise-level growth through global account strategy, strategic partnerships, and long-term client engagement. This role focuses on identifying and securing high-impact opportunities across the biopharmaceutical landscape by navigating complex procurement environments, leading preferred provider pursuits, negotiating master service agreements (MSAs), and orchestrating cross-functional solution development. With a strong understanding of the clinical development lifecycle and deep relationships within the pharmaceutical industry, the Sr Director of Clinical Business Development (Mid-size Accounts) partners closely with internal stakeholders across therapeutic strategy, operations, legal, finance, and delivery to create client-centric growth strategies that support Syneos Health's global objectives. Responsibilities: Leads global business development efforts across a portfolio of high-value accounts, driving strategic growth and revenue expansion Identifies, evaluates, and pursues enterprise-level opportunities, including preferred provider arrangements, MSAs, and strategic alliances Creates and maintains multi-year strategic growth plans for key global clients, aligned with Syneos Health's commercial objectives Serves as a strategic advisor and trusted partner to client executives by understanding their business priorities, development pipelines, and partnership expectations Navigates complex global sourcing and procurement organizations to influence client decision-making and streamline contracting processes Collaborates cross-functionally with therapeutic leads, operations, delivery, and marketing to co-create compelling, client-tailored solutions Leads and coordinates the development of high-impact proposals, RFP responses, and executive presentations Maintains up-to-date and accurate records in CRM systems (e.g., Salesforce), including account strategy documentation, contacts, opportunities, and communications Represents Syneos Health at key industry events, conferences, and client meetings to enhance brand visibility and cultivate new opportunities Monitors market dynamics and competitor activity to inform strategic pursuits and continuously refine account strategies Requirements: Proven experience in strategic sales, global business development, or client relationship management in the life sciences industry Bachelors Degree in a science related field, or equivalent related education and experience, plus extensive experience in clinical research and commercialization. Graduade degree (MBA/PhD/MD degrees) is a plus Significant experience in the clinical trial industry, with deep knowledge of the pharmaceutical landscape-required Demonstrated success in leading preferred provider pursuits and negotiating master service agreements Deep understanding of clinical research service lines and the full drug development lifecycle Proven ability to build and maintain strategic relationships with mid- to executive-level stakeholders across large, matrixed organisations Strong consultative selling skills with the ability to uncover client needs and co-develop tailored solutions Collaborative and influential, with experience leading cross-functional sales efforts Highly organised and able to prioritise effectively in a dynamic, fast-paced environment Strategic thinker with strong business acumen and data-driven decision-making capability Proficient in MS Office Suite, Google Workspace, and CRM tools such as Salesforce Excellent communication skills in English and another European language (highly desirable), with the ability to influence at all organisational levels Strong strategic and analytical thinking, able to translate complex data into actionable business plans Expert negotiation and presentation skills, especially in complex, multi-stakeholder environments Proactive relationship builder with demonstrated resilience and persistence Collaborative team player who thrives in cross-functional and matrixed environments Adaptable and agile in a fast-paced, evolving global marketplace. Willingness to travel 50% for client meetings, internal engagements, and industry events Why Syneos Health? Each life we positively impact makes our work worthwhile. By joining one of our field medical teams, you will partner with some of the most talented clinicians in the industry and be reminded why you chose a career in healthcare. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world. W o r k H e r e M a t t e r s E v e r y w h e r e How are you inspired to change lives? Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled) Discover what our more than 25,000 employees already know: work here matterseverywhere. We work hard,and smart, all in the name of getting much-needed therapies to thosewho need them most. A career with Syneos Health means your everyday workimprovespatients' lives around the world. Selecting us as an employer secures acareer inwhich you're guaranteed to: Syneos Health is a leading fully integrated biopharmaceutical solutions organization builtto accelerate customer success. We translate unique clinical, medical affairs and commercialinsights into outcomes to address modern market realities. To learn more visit . Syneos Health is an Equal Opportunity Employer. All qualified applicants will receiveconsideration for employment without regard to race, color, age, religion, marital status,ethnicity, national origin, sex, gender, gender identity, sexual orientation, protectedveteran status, disability or any other legally protected status and will not bediscriminated against. If you are an individual with a disability who requires reasonableaccommodation to complete any part of our application process, including the use of thiswebsite, please contact us at: Email: emailprotected One of our staff members willwork with you to provide alternate means to submit your application.
About The Role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Customer Service Agent/Helpdesk Agent to be a key part of our Egham team, taking full responsibility for maintaining high levels of customer service and support for dedicated key accounts. Due to the nature of the Support Services business many of theses areas are subject to SLA s, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are the primary objective of the role. This is an exciting opportunity for an exceptional, experienced Customer Service Agent/Helpdesk Agent to join an established operation with scope to drive and enhance the service at every opportunity. This role works on fortnightly shift pattern, working 40 hours per week, 9 hours a day with shift patterns between 7am-7pm and is office based. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Single point of contact to meet the communication needs of key international customers. Ownership of cases throughout their lifecycle and through to completion. Case diagnosis and first line qualification of issues before call out. Ensure cases are restored for service within SLA. Central point of contact between international customers and proAV suppliers. Booking of engineering resource / Logistics / Travel / Critical spares etc. Raising of accurate escalations in a timely manner. Booking of preventative maintenance visits. Engagement with other proAV departments. Person specification: Accurate recording of calls and customer/contract requirements Effective action and follow-up of required activities A meticulous attention to detail Administration and organizational skills Commercial awareness Excellent customer relations and interpersonal skills Ability to take responsibility. Desirable skills: Experience of incident-based ticketing systems Experience of CRM systems, (ideally Microsoft Dynamics) Experience of SAP Experience of working in an AV / VC technology arena Previous Customer Service experience Weekly touch-point meeting, reports and chairing of conference calls. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Aug 24, 2026
Full time
About The Role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Customer Service Agent/Helpdesk Agent to be a key part of our Egham team, taking full responsibility for maintaining high levels of customer service and support for dedicated key accounts. Due to the nature of the Support Services business many of theses areas are subject to SLA s, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are the primary objective of the role. This is an exciting opportunity for an exceptional, experienced Customer Service Agent/Helpdesk Agent to join an established operation with scope to drive and enhance the service at every opportunity. This role works on fortnightly shift pattern, working 40 hours per week, 9 hours a day with shift patterns between 7am-7pm and is office based. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Single point of contact to meet the communication needs of key international customers. Ownership of cases throughout their lifecycle and through to completion. Case diagnosis and first line qualification of issues before call out. Ensure cases are restored for service within SLA. Central point of contact between international customers and proAV suppliers. Booking of engineering resource / Logistics / Travel / Critical spares etc. Raising of accurate escalations in a timely manner. Booking of preventative maintenance visits. Engagement with other proAV departments. Person specification: Accurate recording of calls and customer/contract requirements Effective action and follow-up of required activities A meticulous attention to detail Administration and organizational skills Commercial awareness Excellent customer relations and interpersonal skills Ability to take responsibility. Desirable skills: Experience of incident-based ticketing systems Experience of CRM systems, (ideally Microsoft Dynamics) Experience of SAP Experience of working in an AV / VC technology arena Previous Customer Service experience Weekly touch-point meeting, reports and chairing of conference calls. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Develop, maintain, and refine multi-channel forecasting models for voice, email, chat, messaging, and AI/bot handoffs Build 12-to-18-month rolling capacity models to guide hiring, onboarding, shrinkage allocations, and budget planning Conduct scenario modeling and risk analysis for business changes, product launches, and operational pivots Oversee agent schedule creation and optimization against interval-level demand, staff preferences, labor laws, and shift flexibility Lead Real-Time Analysts managing intra-day performance, shrinkage, adherence, and queue dynamics Establish processes for PTO management, training allocation, dynamic offline time, and overtime deployment Design and deliver executive-level WFM dashboards tracking forecasting, occupancy, adherence, cost per contact, and SLA KPIs Use advanced analytics to identify bottlenecks, handle-time anomalies, and automation opportunities Own selection, optimization, and continuous improvement of WFM platforms and integrations Manage, mentor, and develop WFM Analysts, Data Analysts, and Real-Time Coordinators Establish team KPIs, operational standards, and career development pathways Conduct 1:1s, performance evaluations, and skill-building sessions Unify internal and outsourced BPO operations through SLA governance, capacity models, and automated scheduling workflows Improve forecasting accuracy, agent occupancy, labor spend, service levels, CSAT, and operational profitability Requirements 7+ years of dedicated Workforce Management experience in a high-volume omni-channel CX/Contact Center environment At least 3+ years in a senior manager or leadership role directly managing WFM teams Advanced hands-on proficiency with enterprise WFM platforms such as Nice CXone, Verint, or Assembled Proficiency with CRM/CCaaS tools such as Zendesk, Salesforce, or Talkdesk Ability to convert complex datasets into operational strategies Experience mentoring and developing WFM team members Ability to translate WFM technicalities into business impacts for FP&A and executive leadership Ability to thrive in high-growth, changing environments with shifting volume dynamics Proven track record of hiring, developing, and retaining high-performing WFM and analytical talent Bachelor's degree in Business Administration, Data Analytics, Statistics, or equivalent operational experience preferred Core Competencies Demonstrates expertise in Workforce Management, including advanced proficiency with WFM platforms and the ability to develop and optimise multi-channel forecasting models. Proven leadership in managing and mentoring teams while driving operational efficiency and strategic decision-making. Highest-signal resume keywords Workforce Management Experience WFM Platform Proficiency Team Leadership and Development Data Analysis and Strategy Conversion Forecasting and Capacity Modeling ATS Optimization Keywords Hard Skills Multi-Channel Forecasting Models Capacity Modeling Scenario Modeling Operational Analysis KPI Tracking Data Analytics Performance Management PTO Management Budget Planning Automation Opportunities Soft Skills Mentoring Team Development Communication Adaptability Problem-Solving Industry Keywords Contact Center CX BPO Operations SLA Governance High-Volume Environments Tools & Technologies Nice CXone Verint Assembled Zendesk Salesforce Talkdesk
Aug 24, 2026
Full time
Develop, maintain, and refine multi-channel forecasting models for voice, email, chat, messaging, and AI/bot handoffs Build 12-to-18-month rolling capacity models to guide hiring, onboarding, shrinkage allocations, and budget planning Conduct scenario modeling and risk analysis for business changes, product launches, and operational pivots Oversee agent schedule creation and optimization against interval-level demand, staff preferences, labor laws, and shift flexibility Lead Real-Time Analysts managing intra-day performance, shrinkage, adherence, and queue dynamics Establish processes for PTO management, training allocation, dynamic offline time, and overtime deployment Design and deliver executive-level WFM dashboards tracking forecasting, occupancy, adherence, cost per contact, and SLA KPIs Use advanced analytics to identify bottlenecks, handle-time anomalies, and automation opportunities Own selection, optimization, and continuous improvement of WFM platforms and integrations Manage, mentor, and develop WFM Analysts, Data Analysts, and Real-Time Coordinators Establish team KPIs, operational standards, and career development pathways Conduct 1:1s, performance evaluations, and skill-building sessions Unify internal and outsourced BPO operations through SLA governance, capacity models, and automated scheduling workflows Improve forecasting accuracy, agent occupancy, labor spend, service levels, CSAT, and operational profitability Requirements 7+ years of dedicated Workforce Management experience in a high-volume omni-channel CX/Contact Center environment At least 3+ years in a senior manager or leadership role directly managing WFM teams Advanced hands-on proficiency with enterprise WFM platforms such as Nice CXone, Verint, or Assembled Proficiency with CRM/CCaaS tools such as Zendesk, Salesforce, or Talkdesk Ability to convert complex datasets into operational strategies Experience mentoring and developing WFM team members Ability to translate WFM technicalities into business impacts for FP&A and executive leadership Ability to thrive in high-growth, changing environments with shifting volume dynamics Proven track record of hiring, developing, and retaining high-performing WFM and analytical talent Bachelor's degree in Business Administration, Data Analytics, Statistics, or equivalent operational experience preferred Core Competencies Demonstrates expertise in Workforce Management, including advanced proficiency with WFM platforms and the ability to develop and optimise multi-channel forecasting models. Proven leadership in managing and mentoring teams while driving operational efficiency and strategic decision-making. Highest-signal resume keywords Workforce Management Experience WFM Platform Proficiency Team Leadership and Development Data Analysis and Strategy Conversion Forecasting and Capacity Modeling ATS Optimization Keywords Hard Skills Multi-Channel Forecasting Models Capacity Modeling Scenario Modeling Operational Analysis KPI Tracking Data Analytics Performance Management PTO Management Budget Planning Automation Opportunities Soft Skills Mentoring Team Development Communication Adaptability Problem-Solving Industry Keywords Contact Center CX BPO Operations SLA Governance High-Volume Environments Tools & Technologies Nice CXone Verint Assembled Zendesk Salesforce Talkdesk
GEA is one of the world's largest systems suppliers for the food, beverage and pharmaceutical sectors. Our portfolio includes machinery and plants as well as advanced process technology, components and comprehensive services. Guided by a strong sense of purpose, our more than 18,000 dedicated employees work to enhance the sustainability and efficiency of production processes globally. Responsibilities / Tasks The Sales Director for UK & Ireland (Pharma & Food Applications) is a senior leadership position with responsibility for shaping and delivering the commercial strategy of the PFA business. This is not solely a sales execution role; it is a strategic appointment that will contribute to the long term growth, stability, and profitability of the UK & Ireland entity. Working closely with the Managing Director and the wider leadership team, the Sales Director will develop and execute a sustainable market strategy, lead high value and complex sales engagements, and build a high performing sales organisation. Success in this role requires resilience, diplomacy, and the ability to navigate a complex, matrixed organisation while maintaining strong governance and disciplined sales processes. Strategic Leadership & Planning Develop and execute comprehensive sales strategies aligned with company objectives and market opportunities across the UK & Ireland Partner with the senior leadership team to set annual revenue targets, sales forecasts, and growth initiatives Analyse market trends, competitive dynamics, and customer need to identify new business opportunities Lead go to market strategies for new products, services, and market segments Contribute to the broader strategic direction of the business beyond sales activity Complex Sales & Commercial Excellence Lead and oversee complex, high value capital equipment and solution based sales processes Clearly articulate the customer value proposition and align it with GEA's value creation objectives Define and manage clear terms of engagement, including rigorous assessment of deal viability, risk, and mutual benefit Balance commercial ambition with appropriate governance to protect the business while enabling winning outcomes Champion disciplined sales processes supported by strong project management and service collaboration Team Leadership & Talent Development Build, lead, and inspire a high performing sales organisation Recruit, develop, and retain senior sales talent and future leaders Coach and mentor sales managers and individual contributors to elevate performance Establish performance management frameworks, development plans, and succession strategies Design and implement sales structures, territories, quotas, and compensation plans that drive growth Sales Operations, Performance & Governance Establish and continuously improve sales processes, methodologies, and best practices Lead effective use of CRM systems, sales tools, and performance dashboards Own sales forecasting, pipeline management, and budgeting processes Manage and grow an annual sales budget in excess of £25m Define and monitor performance metrics, using insight and data to drive continuous improvement Lead deal governance processes including reviews, approvals, and risk assessment Leadership & Ways of Working Operate effectively in a complex, matrixed, and demanding business environment Demonstrate resilience and composure under pressure, viewing internal challenges as opportunities for alignment and improvement Communicate with clarity and influence across functions to gain buy in for strategy and execution Use diplomacy and professional judgement to challenge constructively when required Strong belief that disciplined process, deep customer understanding, and cross functional collaboration are critical to sustainable success Your Profile / Qualifications Degree or equivalent further education in an engineering and/or business discipline Formal sales training delivered by a reputable provider 5-10 years of progressive sales experience, including at least 5 years in senior sales leadership roles Proven track record of leading sales teams of 10+ people and delivering annual revenues exceeding £20m Strong background in B2B solution selling and complex sales environments Demonstrated ability to build and scale a sales organisation to deliver growth Excellent communication, presentation, and negotiation skills Desirable Experience in a global, fast moving capital equipment manufacturing environment Food industry experience preferred GEA is one of the largest suppliers of process technology for the food industry and a wide range of other industries. The international technology group focuses on process technology and components for sophisticated production processes in various end-user markets.
Aug 24, 2026
Full time
GEA is one of the world's largest systems suppliers for the food, beverage and pharmaceutical sectors. Our portfolio includes machinery and plants as well as advanced process technology, components and comprehensive services. Guided by a strong sense of purpose, our more than 18,000 dedicated employees work to enhance the sustainability and efficiency of production processes globally. Responsibilities / Tasks The Sales Director for UK & Ireland (Pharma & Food Applications) is a senior leadership position with responsibility for shaping and delivering the commercial strategy of the PFA business. This is not solely a sales execution role; it is a strategic appointment that will contribute to the long term growth, stability, and profitability of the UK & Ireland entity. Working closely with the Managing Director and the wider leadership team, the Sales Director will develop and execute a sustainable market strategy, lead high value and complex sales engagements, and build a high performing sales organisation. Success in this role requires resilience, diplomacy, and the ability to navigate a complex, matrixed organisation while maintaining strong governance and disciplined sales processes. Strategic Leadership & Planning Develop and execute comprehensive sales strategies aligned with company objectives and market opportunities across the UK & Ireland Partner with the senior leadership team to set annual revenue targets, sales forecasts, and growth initiatives Analyse market trends, competitive dynamics, and customer need to identify new business opportunities Lead go to market strategies for new products, services, and market segments Contribute to the broader strategic direction of the business beyond sales activity Complex Sales & Commercial Excellence Lead and oversee complex, high value capital equipment and solution based sales processes Clearly articulate the customer value proposition and align it with GEA's value creation objectives Define and manage clear terms of engagement, including rigorous assessment of deal viability, risk, and mutual benefit Balance commercial ambition with appropriate governance to protect the business while enabling winning outcomes Champion disciplined sales processes supported by strong project management and service collaboration Team Leadership & Talent Development Build, lead, and inspire a high performing sales organisation Recruit, develop, and retain senior sales talent and future leaders Coach and mentor sales managers and individual contributors to elevate performance Establish performance management frameworks, development plans, and succession strategies Design and implement sales structures, territories, quotas, and compensation plans that drive growth Sales Operations, Performance & Governance Establish and continuously improve sales processes, methodologies, and best practices Lead effective use of CRM systems, sales tools, and performance dashboards Own sales forecasting, pipeline management, and budgeting processes Manage and grow an annual sales budget in excess of £25m Define and monitor performance metrics, using insight and data to drive continuous improvement Lead deal governance processes including reviews, approvals, and risk assessment Leadership & Ways of Working Operate effectively in a complex, matrixed, and demanding business environment Demonstrate resilience and composure under pressure, viewing internal challenges as opportunities for alignment and improvement Communicate with clarity and influence across functions to gain buy in for strategy and execution Use diplomacy and professional judgement to challenge constructively when required Strong belief that disciplined process, deep customer understanding, and cross functional collaboration are critical to sustainable success Your Profile / Qualifications Degree or equivalent further education in an engineering and/or business discipline Formal sales training delivered by a reputable provider 5-10 years of progressive sales experience, including at least 5 years in senior sales leadership roles Proven track record of leading sales teams of 10+ people and delivering annual revenues exceeding £20m Strong background in B2B solution selling and complex sales environments Demonstrated ability to build and scale a sales organisation to deliver growth Excellent communication, presentation, and negotiation skills Desirable Experience in a global, fast moving capital equipment manufacturing environment Food industry experience preferred GEA is one of the largest suppliers of process technology for the food industry and a wide range of other industries. The international technology group focuses on process technology and components for sophisticated production processes in various end-user markets.
Matchtech is seeking a Dynamics 365 Sales CRM Solution Architect / Tech Lead in London. This hybrid role involves leading the architecture and delivery of Dynamics 365 CRM solutions, utilizing Power Platform and Azure integrations. You will engage with stakeholders and guide development teams in a fast-paced environment. The ideal candidate has extensive experience with Dynamics 365, strong communication skills, and familiarity with Agile methodologies. Immediate applications are encouraged!
Aug 24, 2026
Full time
Matchtech is seeking a Dynamics 365 Sales CRM Solution Architect / Tech Lead in London. This hybrid role involves leading the architecture and delivery of Dynamics 365 CRM solutions, utilizing Power Platform and Azure integrations. You will engage with stakeholders and guide development teams in a fast-paced environment. The ideal candidate has extensive experience with Dynamics 365, strong communication skills, and familiarity with Agile methodologies. Immediate applications are encouraged!
Field Sales Executive Covering Northeast Scotland & Central Scotland Join a market leader and drive your sales career forward Salary: Up to £50,000 basic (negotiable, dependent on experience) + bonuses/OTE (earn up to 100% of salary!) Company car (or allowance), hybrid working, flexible benefits Hours: 37.5 per week, Monday-Friday Sector: Packaging Distribution & Solutions Unpack a rewarding sales career with Macfarlane Packaging At Macfarlane Packaging, we re in the business of protecting what matters - our people, our customers, and the planet. We re also passionate about protecting and growing careers, and this is your opportunity to thrive in a role where success is truly rewarded. With over 75 years of industry expertise, we offer stability, innovation, and a dynamic environment where high performance is recognised. Our fast-paced, results-driven approach challenges and stretches our team, but it also provides genuine opportunities for personal and professional growth. If you're ready to take control of your earnings and career progression, read on Your Role: Field Sales Executive Joining our Scotland operation as a Field Sales Executive, you ll play a pivotal role in driving sales growth across the wider Northeast & Central Scottish region. You ll inherit a well-established customer base, managing key accounts and conducting quarterly reviews and pricing negotiations. But that s just half the story - your success will also come from securing new business, with an annual target of circa £200K. If you love building relationships, uncovering opportunities, and closing deals, this role will provide the perfect platform to showcase your sales expertise. What You ll Be Doing Driving sales growth by managing and expanding existing accounts while securing new business opportunities. Building strong relationships with key decision-makers, identifying needs, and presenting tailored packaging solutions. Managing a full sales cycle, from prospecting to closing deals and ensuring customer satisfaction. Collaborating with internal teams to maximise opportunities and deliver exceptional service. Using CRM tools (MS Dynamics) to track leads, sales activity, and pipeline progress. What We re Looking For You ll be an experienced field sales professional, confident in both account management and new business development. You thrive in a target-driven environment, possess strong negotiation skills, and can demonstrate a consultative sales approach. Specifically, we d love to see: 18+ months in a field-based sales role, managing existing accounts and winning new business. Residing within comfortable commutable distance of either Aberdeen or Glasgow A valid UK driving licence and willingness to travel within the territory. Proven success in B2B sales, selling tangible products using a consultative approach. Strong negotiation, relationship-building, and problem-solving skills. Self-motivation, resilience, and the ability to work autonomously. IT proficiency, including CRM and Microsoft Office tools. Experience in packaging, packaging design, or related industries (advantageous) Familiarity with Microsoft Dynamics CRM (advantageous) Why Choose Macfarlane We reward success with a competitive salary and lucrative commission structure. Plus, we offer a fantastic benefits package, including: 25 days holiday (rising to 27 with service) + bank holidays Flexible benefits, including enhanced pension and life assurance A choice of company car or cash allowance (including electric options) Wellbeing and employee assistance programs Extensive training and career development opportunities Employee discounts, volunteering days, and more! Shape Your Future with Us We believe in empowering our people to achieve their ambitions. Whether you re looking for leadership opportunities or specialist training, we provide structured pathways for growth, including accredited programs with the Institute of Sales Professionals (ISP). The possibilities are limitless. Ready to Take Your Sales Career to the Next Level We re moving fast to find the right candidate, so apply now! Click Apply to submit your up-to-date CV. All applications will be acknowledged. We re an equal opportunities employer and welcome applicants from all backgrounds. If you require adjustments during the recruitment process, please let us know. No recruitment agencies, please
Aug 23, 2026
Full time
Field Sales Executive Covering Northeast Scotland & Central Scotland Join a market leader and drive your sales career forward Salary: Up to £50,000 basic (negotiable, dependent on experience) + bonuses/OTE (earn up to 100% of salary!) Company car (or allowance), hybrid working, flexible benefits Hours: 37.5 per week, Monday-Friday Sector: Packaging Distribution & Solutions Unpack a rewarding sales career with Macfarlane Packaging At Macfarlane Packaging, we re in the business of protecting what matters - our people, our customers, and the planet. We re also passionate about protecting and growing careers, and this is your opportunity to thrive in a role where success is truly rewarded. With over 75 years of industry expertise, we offer stability, innovation, and a dynamic environment where high performance is recognised. Our fast-paced, results-driven approach challenges and stretches our team, but it also provides genuine opportunities for personal and professional growth. If you're ready to take control of your earnings and career progression, read on Your Role: Field Sales Executive Joining our Scotland operation as a Field Sales Executive, you ll play a pivotal role in driving sales growth across the wider Northeast & Central Scottish region. You ll inherit a well-established customer base, managing key accounts and conducting quarterly reviews and pricing negotiations. But that s just half the story - your success will also come from securing new business, with an annual target of circa £200K. If you love building relationships, uncovering opportunities, and closing deals, this role will provide the perfect platform to showcase your sales expertise. What You ll Be Doing Driving sales growth by managing and expanding existing accounts while securing new business opportunities. Building strong relationships with key decision-makers, identifying needs, and presenting tailored packaging solutions. Managing a full sales cycle, from prospecting to closing deals and ensuring customer satisfaction. Collaborating with internal teams to maximise opportunities and deliver exceptional service. Using CRM tools (MS Dynamics) to track leads, sales activity, and pipeline progress. What We re Looking For You ll be an experienced field sales professional, confident in both account management and new business development. You thrive in a target-driven environment, possess strong negotiation skills, and can demonstrate a consultative sales approach. Specifically, we d love to see: 18+ months in a field-based sales role, managing existing accounts and winning new business. Residing within comfortable commutable distance of either Aberdeen or Glasgow A valid UK driving licence and willingness to travel within the territory. Proven success in B2B sales, selling tangible products using a consultative approach. Strong negotiation, relationship-building, and problem-solving skills. Self-motivation, resilience, and the ability to work autonomously. IT proficiency, including CRM and Microsoft Office tools. Experience in packaging, packaging design, or related industries (advantageous) Familiarity with Microsoft Dynamics CRM (advantageous) Why Choose Macfarlane We reward success with a competitive salary and lucrative commission structure. Plus, we offer a fantastic benefits package, including: 25 days holiday (rising to 27 with service) + bank holidays Flexible benefits, including enhanced pension and life assurance A choice of company car or cash allowance (including electric options) Wellbeing and employee assistance programs Extensive training and career development opportunities Employee discounts, volunteering days, and more! Shape Your Future with Us We believe in empowering our people to achieve their ambitions. Whether you re looking for leadership opportunities or specialist training, we provide structured pathways for growth, including accredited programs with the Institute of Sales Professionals (ISP). The possibilities are limitless. Ready to Take Your Sales Career to the Next Level We re moving fast to find the right candidate, so apply now! Click Apply to submit your up-to-date CV. All applications will be acknowledged. We re an equal opportunities employer and welcome applicants from all backgrounds. If you require adjustments during the recruitment process, please let us know. No recruitment agencies, please
Trusted Connectivity for AI-Powered Dominance. Everfox delivers trusted connectivity to protect the world's most critical environments and safeguard the sensitive data powering decision advantage. Built for mission-critical operations, Everfox protects what matters most by securing how data moves, how users access it, and how threats are neutralized across every domain. We enable mission speed and secure collaboration across networks, domains, and allies, while ensuring the data powering AI and advanced analytics remains trusted and protected. We don't just defend systems; we deliver decision dominance. Our Purpose. Protect what matters most by enabling organizations to operate security in the most complex and high-risk digital environments. Our Vision. To be the most trusted authority in high-assurance cybersecurity, enabling secure collaboration across every domain. Our Belief. Security should never limit mission success - it should enable it. Our Promise. We deliver absolute confidence in environments where failure is not an option. About the role: Location: London, United Kingdom (Hybrid, 2-3 days per week) Key Responsibilities: Build proactive talent pipelines and sourcing strategies for priority and hard to fill roles, applying market intelligence and competitive insights to improve sourcing effectiveness. Manage end to end hiring-from intake, assessment, and structured interviews through offer acceptance-while coaching hiring teams on interviewing effectiveness and selection quality. Act as a trusted advisor to hiring leaders, influencing hiring decisions with candidate insights, labor market data, and workforce trends. Optimize recruiting workflows to improve recruiter, candidate, and hiring manager experience; maintain ATS data integrity and consistent process execution. Interpret workforce trends and advise leaders proactively on pipeline health, talent availability, and competitive dynamics to align recruiting with business demand. Strengthen candidate experience and partner with stakeholders to enhance employer brand positioning and engagement strategies. Align recruiting priorities to workforce demand and business objectives across London and European hiring needs, anticipating future talent requirements. Contribute to scalable recruiting operations, continuous improvement initiatives, and data driven hiring recommendations; mentor peers and support team capability growth through expertise and influence. Key Knowledge and Skills: Advanced sourcing: market mapping, talent pipelining, and competitive research; expert use of LinkedIn and sourcing tools. Assessment excellence: structured interviewing, rubric based evaluation, and coaching hiring teams to improve selection quality. Stakeholder partnership: trusted advisor to senior hiring leaders; confident influencing decisions with data and market insights. Process optimization: full cycle recruiting with workflow improvements that elevate recruiter, candidate, and hiring manager experience. Data & insights: apply recruiting analytics and labor market intelligence to recommendations; interpret workforce trends to guide leaders. Candidate & employer experience: strengthen employer brand positioning, engagement strategies, and consistent candidate communications. Business alignment: align recruiting priorities to business objectives; anticipate future needs and advise proactively. Leadership contribution: mentor others and lead initiatives through expertise and influence (without direct people management). Experience with Workday ATS preferred. Key Education Requirements: Bachelor's degree (or equivalent experience) in Human Resources, Business, or a related field. 6-10+ years of progressive, full lifecycle recruiting experience, ideally within technology, cybersecurity, defense, or regulated environments. Proficiency with ATS/CRM platforms and recruiting analytics tools; strong familiarity with UK/EU hiring practices and compliance. Relevant certifications (e.g., CIPD, AIRS, Social Talent) are beneficial. Success Indicators: Pipeline health and time to fill for priority roles meet or exceed targets; improved offer acceptance and quality of hire outcomes. Positive candidate experience and hiring manager satisfaction; strengthened employer brand engagement. Data driven, proactive workforce insights influence hiring plans and reduce talent risk across London/EU markets. A reasonable estimate of the base salary range for this role is: £69,900.00-97,700.00 GBP The actual salary offered may vary within the range based on a candidates' unique experience, locale, and business needs. In addition to base salary and either bonus or commission, Everfox offers a generous benefits package including competitive annual leave, pension match, PMI, dental, health cash plan, income protection, in a hybrid work environment. competitive annual leave pension match PMI dental health cash plan income protection Everfox is an equal employment opportunity employer and complies with all applicable federal, state, and local laws prohibiting discrimination. Everfox does not discriminate against any employee or applicant based on race, color, religion, sex, age, national origin, disability, veteran status, marital status, medical condition, or any other category protected by applicable law. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by sending an email to . Applicants must have the right to work in the location to which you have applied. Everfox delivers trusted connectivity to protect the world's most critical environments and safeguard the sensitive data powering decision advantage. Built for mission-critical operations, Everfox protects what matters most by securing how data moves, how users access it, and how threats are neutralized across every domain. We enable mission speed and secure collaboration across networks, domains, and allies, while ensuring the data powering AI and advanced analytics remains trusted and protected. We don't just defend systems; we deliver decision dominance. Our Purpose. Protect what matters most by enabling organizations to operate security in the most complex and high-risk digital environments. Our Vision. To be the most trusted authority in high-assurance cybersecurity, enabling secure collaboration across every domain. Our Belief. Security should never limit mission success - it should enable it. Our Promise. We deliver absolute confidence in environments where failure is not an option.
Aug 22, 2026
Full time
Trusted Connectivity for AI-Powered Dominance. Everfox delivers trusted connectivity to protect the world's most critical environments and safeguard the sensitive data powering decision advantage. Built for mission-critical operations, Everfox protects what matters most by securing how data moves, how users access it, and how threats are neutralized across every domain. We enable mission speed and secure collaboration across networks, domains, and allies, while ensuring the data powering AI and advanced analytics remains trusted and protected. We don't just defend systems; we deliver decision dominance. Our Purpose. Protect what matters most by enabling organizations to operate security in the most complex and high-risk digital environments. Our Vision. To be the most trusted authority in high-assurance cybersecurity, enabling secure collaboration across every domain. Our Belief. Security should never limit mission success - it should enable it. Our Promise. We deliver absolute confidence in environments where failure is not an option. About the role: Location: London, United Kingdom (Hybrid, 2-3 days per week) Key Responsibilities: Build proactive talent pipelines and sourcing strategies for priority and hard to fill roles, applying market intelligence and competitive insights to improve sourcing effectiveness. Manage end to end hiring-from intake, assessment, and structured interviews through offer acceptance-while coaching hiring teams on interviewing effectiveness and selection quality. Act as a trusted advisor to hiring leaders, influencing hiring decisions with candidate insights, labor market data, and workforce trends. Optimize recruiting workflows to improve recruiter, candidate, and hiring manager experience; maintain ATS data integrity and consistent process execution. Interpret workforce trends and advise leaders proactively on pipeline health, talent availability, and competitive dynamics to align recruiting with business demand. Strengthen candidate experience and partner with stakeholders to enhance employer brand positioning and engagement strategies. Align recruiting priorities to workforce demand and business objectives across London and European hiring needs, anticipating future talent requirements. Contribute to scalable recruiting operations, continuous improvement initiatives, and data driven hiring recommendations; mentor peers and support team capability growth through expertise and influence. Key Knowledge and Skills: Advanced sourcing: market mapping, talent pipelining, and competitive research; expert use of LinkedIn and sourcing tools. Assessment excellence: structured interviewing, rubric based evaluation, and coaching hiring teams to improve selection quality. Stakeholder partnership: trusted advisor to senior hiring leaders; confident influencing decisions with data and market insights. Process optimization: full cycle recruiting with workflow improvements that elevate recruiter, candidate, and hiring manager experience. Data & insights: apply recruiting analytics and labor market intelligence to recommendations; interpret workforce trends to guide leaders. Candidate & employer experience: strengthen employer brand positioning, engagement strategies, and consistent candidate communications. Business alignment: align recruiting priorities to business objectives; anticipate future needs and advise proactively. Leadership contribution: mentor others and lead initiatives through expertise and influence (without direct people management). Experience with Workday ATS preferred. Key Education Requirements: Bachelor's degree (or equivalent experience) in Human Resources, Business, or a related field. 6-10+ years of progressive, full lifecycle recruiting experience, ideally within technology, cybersecurity, defense, or regulated environments. Proficiency with ATS/CRM platforms and recruiting analytics tools; strong familiarity with UK/EU hiring practices and compliance. Relevant certifications (e.g., CIPD, AIRS, Social Talent) are beneficial. Success Indicators: Pipeline health and time to fill for priority roles meet or exceed targets; improved offer acceptance and quality of hire outcomes. Positive candidate experience and hiring manager satisfaction; strengthened employer brand engagement. Data driven, proactive workforce insights influence hiring plans and reduce talent risk across London/EU markets. A reasonable estimate of the base salary range for this role is: £69,900.00-97,700.00 GBP The actual salary offered may vary within the range based on a candidates' unique experience, locale, and business needs. In addition to base salary and either bonus or commission, Everfox offers a generous benefits package including competitive annual leave, pension match, PMI, dental, health cash plan, income protection, in a hybrid work environment. competitive annual leave pension match PMI dental health cash plan income protection Everfox is an equal employment opportunity employer and complies with all applicable federal, state, and local laws prohibiting discrimination. Everfox does not discriminate against any employee or applicant based on race, color, religion, sex, age, national origin, disability, veteran status, marital status, medical condition, or any other category protected by applicable law. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by sending an email to . Applicants must have the right to work in the location to which you have applied. Everfox delivers trusted connectivity to protect the world's most critical environments and safeguard the sensitive data powering decision advantage. Built for mission-critical operations, Everfox protects what matters most by securing how data moves, how users access it, and how threats are neutralized across every domain. We enable mission speed and secure collaboration across networks, domains, and allies, while ensuring the data powering AI and advanced analytics remains trusted and protected. We don't just defend systems; we deliver decision dominance. Our Purpose. Protect what matters most by enabling organizations to operate security in the most complex and high-risk digital environments. Our Vision. To be the most trusted authority in high-assurance cybersecurity, enabling secure collaboration across every domain. Our Belief. Security should never limit mission success - it should enable it. Our Promise. We deliver absolute confidence in environments where failure is not an option.
You will need to login before you can apply for a job. View more categories View less categories Sector Human Resources Contract Type Permanent Hours Full Time We are seeking a London based Lead Employee Success (ES) Consultant to join our ES organization. This individual will partner closely with other ES teams, including ESBPs/other PC's, Employee Relations, People Services & Operations (PS&O), Compensation, Mobility, Recruiting, and Talent Development to coordinate, roll out and execute ES programs and initiatives that support the business needs of the organization. The role will primarily focus on supporting the more senior ES team members along with leading their own ES projects that deliver business value into the UK & Ireland team. This role will also provide specific support to managers and employees , including direct and specialized manager & employee support, coaching and enablement on a variety of ES topics and programs, including but not limited to, talent initiatives and programs, team dynamics, compensation data analysis, and audits and ad hoc analytics. The ideal candidate is one who is interested in making an impact at scale in one of the fastest growing companies and the industry; excels in a fast paced, high engagement environment; and is looking to work with a strong ES Organization. Responsibilities Act as a trusted advisor to business leaders, ensuring people strategies support business needs. Partner with leadership to drive organizational effectiveness and a high-performance culture. Partnering to support the business through transformation and change. Execute on continued reshaping, growth, acquisition, reorganization, etc Work directly with managers to resolve medium to complex issues. Give guidance, coaching, and support to resolve ambiguous situations and issues. Using business/country insights and best practices to influence, coach, enable and support people leaders and teams through complex ES topics. Serve as a project lead for ES programs, responsible for tracking project objectives, timelines, and communication plans by prioritizing responsibilities, and tracking and measuring to successful completion, sometimes organizing other members of the ESPC team to achieve objectives. Monitor and interpret trends and metrics around employee satisfaction, attrition and turnover, etc. Use HR analytic tools to make data-driven business decisions. Proactively understands what analysis needs to be done to provide a narrative to leaders on their overall org health and propose relevant ES activities. Support digital transformation efforts from ES operations , such as AI-driven recruitment and process automation. Partner with ES Operations team on knowledge transfer and resolving root cause service delivery issues that impact the employee and manager experience. Lead initiatives in partnership with COEs and PS&O peers to identify bodies of work that can be better done at scale through automation or revised processes and / or make recommendations when it is appropriate to align with with different teams. Mentor and onboard others across the ES organization and lead and coach them through initiatives. Applying HR knowledge specific to relevant country(ies) including Labour Relations, Works Councils and Unions (where applicable). Requirements and Key Skills Proven track record of AI fluency through designing and implementing AI enable process improvements. Demonstrated ability to support diverse, geographically dispersed, multicultural fast paced environment. Demonstrated ability to be a self-starter and proactive Comfort with ambiguity and proven change agency. Ability to develop effective relationships across all levels of the organization and with diverse client groups. Excellent verbal and written communication skills; must be a strong and succinct communicator. Ability to collect, assimilate, analyze and present data. Must have strong knowledge of Google Drive (Sheets and Slides) or other spreadsheet and presentations software; Workday and Salesforce a plus. Ability to take trends and data, boiling them down to presentable themes and connecting the dots . Ability to partner with COEs to design, build, and implement programs and processes to support business needs. Ability to deliver difficult feedback, coach leaders through difficult scenarios and facilitate team discussions. General knowledge of employment policies and practices Knowledge of staffing, compensation, and talent management best practices. Partner with the Labour relations, Compliance and Legal team to make sure Salesforce respects our Employment Legal obligations. Company About Us We're Salesforce, the Customer Company, inspiring the future of business with CRM + AI + Data + Trust + You. Leading with our core values, we help companies across every industry blaze new trails and connect with their customers in a whole new way with our AI CRM. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Our Commitment to Equality At Salesforce, our commitment to driving equality and greater business value does not waver. We're working with employees, partners, Trailblazers, and customers to move closer to equality for all. "We are our own greatest asset in making the changes needed for a more accessible workplace and world, empowering people with disabilities to gain meaningful employment and to feel the sense of belonging we all strive for. It starts in our own house, working to become the employer of choice for people with disabilities and attracting and retaining the best talent the world has to offer, in which accessibility plays a critical role." - Catherine Nichols VP Office of Accessibility, Salesforce We are a Disability Confident Scheme member Salesforce is proud to be part of the Disability Confident Scheme, supporting employers in recruiting and retaining talent with disabilities or long-term health conditions in the UK. We are committed to providing accommodations that best suits your needs for your interview; applicants can opt-in to the Schemeusing this accommodation form . Disability Inclusive Workplace At Salesforce, we strive to create a workplace that is inclusive and accessible for all. Discover ourDublin andLondon office accessibility guides that showcase Salesforce's commitment to customer success, trust-building, and equity. Our world-class programmes help employees thrive and perform their work without barriers. We provide various assistive tech devices (i.e., speech recognition software and screen readers), Neurodiversity Job coaching, mentoring and career development opportunities, workplace accommodations, and regular disability inclusion training to people leaders. Your wellbeing is also important outside the workplace. Our employee benefits in theUK andIreland support you and your family in all life stages. The Office of Accessibility Salesforce's Office of Accessibility provides dedicated support to ensure Salesforce employees have the right tools and resources to perform - and thrive - in the workplace. From the very start of the hiring process, we offer an inclusive work environment for all. For more on the Office of Accessibility, visitour webpage . Meet Our Equality Groups: Abilityforce Accessibility and disabilities inclusion is part of our commitment. We believe that everyone should benefit from our products, experiences, and culture. We can't do this alone, and we don't have all the answers. Abilityforce unites people with visible and invisible disabilities and their allies, treating a community of support and sense of belonging. Learn morehere ! Awards and Achievements The Valuable 500 :In December 2019 Salesforce joined The Valuable 500, a worldwide call for 500 of the most influential businesses to include disability on their leadership agenda and to end biased attitudes towards disability in business. ILOGlobal Business and Disability Network : Salesforce is a member of the ILO Global Business and Disability Network, aiming to create a global workforce culture that is respectful and welcoming of people with disabilities. Disability Equality Index Award UK 2024:TheDisability:IN DEI index documents the growing importance of disability data in global business culture. Companies use the information contained in these pages to benchmark their disability inclusive initiatives. In 2024, Salesforce achieved the top score of 100, showcasing our efforts to make our company the best place to work for People with Disabilities. Member ofBusiness Disability Forum :Salesforce has been regularly partnering with the UK leading business membership organization in disability inclusion.
Aug 22, 2026
Full time
You will need to login before you can apply for a job. View more categories View less categories Sector Human Resources Contract Type Permanent Hours Full Time We are seeking a London based Lead Employee Success (ES) Consultant to join our ES organization. This individual will partner closely with other ES teams, including ESBPs/other PC's, Employee Relations, People Services & Operations (PS&O), Compensation, Mobility, Recruiting, and Talent Development to coordinate, roll out and execute ES programs and initiatives that support the business needs of the organization. The role will primarily focus on supporting the more senior ES team members along with leading their own ES projects that deliver business value into the UK & Ireland team. This role will also provide specific support to managers and employees , including direct and specialized manager & employee support, coaching and enablement on a variety of ES topics and programs, including but not limited to, talent initiatives and programs, team dynamics, compensation data analysis, and audits and ad hoc analytics. The ideal candidate is one who is interested in making an impact at scale in one of the fastest growing companies and the industry; excels in a fast paced, high engagement environment; and is looking to work with a strong ES Organization. Responsibilities Act as a trusted advisor to business leaders, ensuring people strategies support business needs. Partner with leadership to drive organizational effectiveness and a high-performance culture. Partnering to support the business through transformation and change. Execute on continued reshaping, growth, acquisition, reorganization, etc Work directly with managers to resolve medium to complex issues. Give guidance, coaching, and support to resolve ambiguous situations and issues. Using business/country insights and best practices to influence, coach, enable and support people leaders and teams through complex ES topics. Serve as a project lead for ES programs, responsible for tracking project objectives, timelines, and communication plans by prioritizing responsibilities, and tracking and measuring to successful completion, sometimes organizing other members of the ESPC team to achieve objectives. Monitor and interpret trends and metrics around employee satisfaction, attrition and turnover, etc. Use HR analytic tools to make data-driven business decisions. Proactively understands what analysis needs to be done to provide a narrative to leaders on their overall org health and propose relevant ES activities. Support digital transformation efforts from ES operations , such as AI-driven recruitment and process automation. Partner with ES Operations team on knowledge transfer and resolving root cause service delivery issues that impact the employee and manager experience. Lead initiatives in partnership with COEs and PS&O peers to identify bodies of work that can be better done at scale through automation or revised processes and / or make recommendations when it is appropriate to align with with different teams. Mentor and onboard others across the ES organization and lead and coach them through initiatives. Applying HR knowledge specific to relevant country(ies) including Labour Relations, Works Councils and Unions (where applicable). Requirements and Key Skills Proven track record of AI fluency through designing and implementing AI enable process improvements. Demonstrated ability to support diverse, geographically dispersed, multicultural fast paced environment. Demonstrated ability to be a self-starter and proactive Comfort with ambiguity and proven change agency. Ability to develop effective relationships across all levels of the organization and with diverse client groups. Excellent verbal and written communication skills; must be a strong and succinct communicator. Ability to collect, assimilate, analyze and present data. Must have strong knowledge of Google Drive (Sheets and Slides) or other spreadsheet and presentations software; Workday and Salesforce a plus. Ability to take trends and data, boiling them down to presentable themes and connecting the dots . Ability to partner with COEs to design, build, and implement programs and processes to support business needs. Ability to deliver difficult feedback, coach leaders through difficult scenarios and facilitate team discussions. General knowledge of employment policies and practices Knowledge of staffing, compensation, and talent management best practices. Partner with the Labour relations, Compliance and Legal team to make sure Salesforce respects our Employment Legal obligations. Company About Us We're Salesforce, the Customer Company, inspiring the future of business with CRM + AI + Data + Trust + You. Leading with our core values, we help companies across every industry blaze new trails and connect with their customers in a whole new way with our AI CRM. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Our Commitment to Equality At Salesforce, our commitment to driving equality and greater business value does not waver. We're working with employees, partners, Trailblazers, and customers to move closer to equality for all. "We are our own greatest asset in making the changes needed for a more accessible workplace and world, empowering people with disabilities to gain meaningful employment and to feel the sense of belonging we all strive for. It starts in our own house, working to become the employer of choice for people with disabilities and attracting and retaining the best talent the world has to offer, in which accessibility plays a critical role." - Catherine Nichols VP Office of Accessibility, Salesforce We are a Disability Confident Scheme member Salesforce is proud to be part of the Disability Confident Scheme, supporting employers in recruiting and retaining talent with disabilities or long-term health conditions in the UK. We are committed to providing accommodations that best suits your needs for your interview; applicants can opt-in to the Schemeusing this accommodation form . Disability Inclusive Workplace At Salesforce, we strive to create a workplace that is inclusive and accessible for all. Discover ourDublin andLondon office accessibility guides that showcase Salesforce's commitment to customer success, trust-building, and equity. Our world-class programmes help employees thrive and perform their work without barriers. We provide various assistive tech devices (i.e., speech recognition software and screen readers), Neurodiversity Job coaching, mentoring and career development opportunities, workplace accommodations, and regular disability inclusion training to people leaders. Your wellbeing is also important outside the workplace. Our employee benefits in theUK andIreland support you and your family in all life stages. The Office of Accessibility Salesforce's Office of Accessibility provides dedicated support to ensure Salesforce employees have the right tools and resources to perform - and thrive - in the workplace. From the very start of the hiring process, we offer an inclusive work environment for all. For more on the Office of Accessibility, visitour webpage . Meet Our Equality Groups: Abilityforce Accessibility and disabilities inclusion is part of our commitment. We believe that everyone should benefit from our products, experiences, and culture. We can't do this alone, and we don't have all the answers. Abilityforce unites people with visible and invisible disabilities and their allies, treating a community of support and sense of belonging. Learn morehere ! Awards and Achievements The Valuable 500 :In December 2019 Salesforce joined The Valuable 500, a worldwide call for 500 of the most influential businesses to include disability on their leadership agenda and to end biased attitudes towards disability in business. ILOGlobal Business and Disability Network : Salesforce is a member of the ILO Global Business and Disability Network, aiming to create a global workforce culture that is respectful and welcoming of people with disabilities. Disability Equality Index Award UK 2024:TheDisability:IN DEI index documents the growing importance of disability data in global business culture. Companies use the information contained in these pages to benchmark their disability inclusive initiatives. In 2024, Salesforce achieved the top score of 100, showcasing our efforts to make our company the best place to work for People with Disabilities. Member ofBusiness Disability Forum :Salesforce has been regularly partnering with the UK leading business membership organization in disability inclusion.
Role: CRM Product Owner Location: REMOTE Working Arrangement: Fully remote Salary: Up to £51,693 Are you an experienced CRM professional who enjoys taking ownership of systems, improving processes and working with different teams to make technology work better for the business? We re looking for a CRM Product Owner to take ownership of two key platforms, Microsoft Dynamics 365 and HubSpot, helping shape their future direction while making sure they work effectively together. You ll own the CRM roadmap and backlog, prioritising improvements and translating business needs into practical system changes. You ll work closely with teams across the organisation to understand what they need from the platforms and make sure changes deliver a genuine improvement to their day-to-day work. The role is hands-on as well as strategic. You ll configure and optimise Dynamics 365, including entities, forms, views, business rules and model-driven apps, as well as building and maintaining HubSpot workflows, automations and integrations. You ll also work closely with the internal Data team and external suppliers, coordinating technical changes and making sure integrations, data flows and releases are delivered properly. There will be plenty of opportunity to get involved in data models, workflow logic and the wider data environment. A key part of the role will be making sure both platforms are well governed. You ll maintain clear requirements, documentation, solution designs and test plans, while monitoring platform performance, user feedback and data quality. You ll ideally have experience as a CRM Product Owner, Product Manager or CRM-focused Business Analyst, with a track record of managing CRM roadmaps, backlogs and delivery. Hands-on experience configuring a CRM such as Dynamics 365, HubSpot or Salesforce is important, as is experience building workflows, automations and process logic. Experience with HubSpot, Power Platform, CRM transformation projects or enterprise integrations would be particularly useful. You ll need to be comfortable working with both technical and non-technical stakeholders, managing competing priorities and making decisions collaboratively. You ll also need to be someone who can take ownership, challenge constructively and find practical ways to improve how things work. The role offers the opportunity to develop your expertise across Dynamics 365, HubSpot and modern data practices, with support for further training and professional development. If you re looking for a role where you can take real ownership of a core CRM platform and have a direct impact on how a business works, please apply now or get in touch to find out more. We welcome diverse applicants and are dedicated to treating all applicants with dignity and respect, regardless of background.
Aug 22, 2026
Full time
Role: CRM Product Owner Location: REMOTE Working Arrangement: Fully remote Salary: Up to £51,693 Are you an experienced CRM professional who enjoys taking ownership of systems, improving processes and working with different teams to make technology work better for the business? We re looking for a CRM Product Owner to take ownership of two key platforms, Microsoft Dynamics 365 and HubSpot, helping shape their future direction while making sure they work effectively together. You ll own the CRM roadmap and backlog, prioritising improvements and translating business needs into practical system changes. You ll work closely with teams across the organisation to understand what they need from the platforms and make sure changes deliver a genuine improvement to their day-to-day work. The role is hands-on as well as strategic. You ll configure and optimise Dynamics 365, including entities, forms, views, business rules and model-driven apps, as well as building and maintaining HubSpot workflows, automations and integrations. You ll also work closely with the internal Data team and external suppliers, coordinating technical changes and making sure integrations, data flows and releases are delivered properly. There will be plenty of opportunity to get involved in data models, workflow logic and the wider data environment. A key part of the role will be making sure both platforms are well governed. You ll maintain clear requirements, documentation, solution designs and test plans, while monitoring platform performance, user feedback and data quality. You ll ideally have experience as a CRM Product Owner, Product Manager or CRM-focused Business Analyst, with a track record of managing CRM roadmaps, backlogs and delivery. Hands-on experience configuring a CRM such as Dynamics 365, HubSpot or Salesforce is important, as is experience building workflows, automations and process logic. Experience with HubSpot, Power Platform, CRM transformation projects or enterprise integrations would be particularly useful. You ll need to be comfortable working with both technical and non-technical stakeholders, managing competing priorities and making decisions collaboratively. You ll also need to be someone who can take ownership, challenge constructively and find practical ways to improve how things work. The role offers the opportunity to develop your expertise across Dynamics 365, HubSpot and modern data practices, with support for further training and professional development. If you re looking for a role where you can take real ownership of a core CRM platform and have a direct impact on how a business works, please apply now or get in touch to find out more. We welcome diverse applicants and are dedicated to treating all applicants with dignity and respect, regardless of background.
