THE COMPANY Our client is a globally recognised beauty specialist, combining expert products and proprietary technology with simple, audience-first marketing and culturally relevant brand experiences. THE ROLE As the Communications Director, you will be responsible for leading the account portfolio and building strong client relationships. It is important to have a deep understanding of the beauty and wellness industry to drive strategic and creative campaigns. Key responsibilities: Develop and pitch creative and strategic ideas aligned to client objectives, delivering standout campaigns and fresh media opportunities beyond day-to-day activity. Drive innovative thinking by identifying new angles and industry trends to elevate client visibility and thought leadership. Build strong, trusted client relationships, offering solutions while anticipating challenges and confidently managing issues. Lead and inspire the team, taking full ownership of output to ensure all work is delivered on time, to a high standard. Oversee team operations, including media monitoring, internal meetings and clear weekly roles and responsibilities to maximise efficiency and opportunities. Ensure the delivery of high-quality reporting across all timelines, with strong insights, competitive awareness and clear strategic value for clients. Manage and develop direct reports through appraisals, setting clear KPIs and supporting ongoing growth and performance. Demonstrate strong expertise across media, influencer and industry landscapes, leveraging relationships and insight to secure impactful coverage, partnerships and opportunities. THE PERSON You should demonstrate accountability for client portfolio performance and identify opportunities for financial growth, whilst driving integrated ideas across the wider network. You should have a proven ability to grow existing business organically, alongside a clear understanding of account financials and billing, while effectively managing team capacity and resource planning. The ability to develop credentials and write new business proposals is key. As well as leading opportunities from research and strategy through to pitch. WHAT TO EXPECT Searchlight only advertises active roles Your details will be sent directly to the Consultant who is handling this role We aim to respond to candidates within 14 days. If this role isn't quite right, but you would like us to have your CV on file, please send it to . Searchlight provides recruitment & executive search services exclusively to the creative, media and entertainment industry. To learn more about Searchlight, see: . We strive to promote equal opportunities for all. We welcome applications regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
May 01, 2026
Full time
THE COMPANY Our client is a globally recognised beauty specialist, combining expert products and proprietary technology with simple, audience-first marketing and culturally relevant brand experiences. THE ROLE As the Communications Director, you will be responsible for leading the account portfolio and building strong client relationships. It is important to have a deep understanding of the beauty and wellness industry to drive strategic and creative campaigns. Key responsibilities: Develop and pitch creative and strategic ideas aligned to client objectives, delivering standout campaigns and fresh media opportunities beyond day-to-day activity. Drive innovative thinking by identifying new angles and industry trends to elevate client visibility and thought leadership. Build strong, trusted client relationships, offering solutions while anticipating challenges and confidently managing issues. Lead and inspire the team, taking full ownership of output to ensure all work is delivered on time, to a high standard. Oversee team operations, including media monitoring, internal meetings and clear weekly roles and responsibilities to maximise efficiency and opportunities. Ensure the delivery of high-quality reporting across all timelines, with strong insights, competitive awareness and clear strategic value for clients. Manage and develop direct reports through appraisals, setting clear KPIs and supporting ongoing growth and performance. Demonstrate strong expertise across media, influencer and industry landscapes, leveraging relationships and insight to secure impactful coverage, partnerships and opportunities. THE PERSON You should demonstrate accountability for client portfolio performance and identify opportunities for financial growth, whilst driving integrated ideas across the wider network. You should have a proven ability to grow existing business organically, alongside a clear understanding of account financials and billing, while effectively managing team capacity and resource planning. The ability to develop credentials and write new business proposals is key. As well as leading opportunities from research and strategy through to pitch. WHAT TO EXPECT Searchlight only advertises active roles Your details will be sent directly to the Consultant who is handling this role We aim to respond to candidates within 14 days. If this role isn't quite right, but you would like us to have your CV on file, please send it to . Searchlight provides recruitment & executive search services exclusively to the creative, media and entertainment industry. To learn more about Searchlight, see: . We strive to promote equal opportunities for all. We welcome applications regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
At Conexus , we're not just building a company - we're developing careers. Every team member receives tailored training, ongoing coaching, and the support needed to become the very best version of themselves. You'll work with some of the world's most recognisable global brands across cutting-edge technology markets click apply for full job details
May 01, 2026
Full time
At Conexus , we're not just building a company - we're developing careers. Every team member receives tailored training, ongoing coaching, and the support needed to become the very best version of themselves. You'll work with some of the world's most recognisable global brands across cutting-edge technology markets click apply for full job details
At Conexus , we're not just building a company - we're developing careers. Every team member receives tailored training, ongoing coaching, and the support needed to become the very best version of themselves. You'll work with some of the world's most recognisable global brands across cutting-edge technology markets click apply for full job details
May 01, 2026
Full time
At Conexus , we're not just building a company - we're developing careers. Every team member receives tailored training, ongoing coaching, and the support needed to become the very best version of themselves. You'll work with some of the world's most recognisable global brands across cutting-edge technology markets click apply for full job details
Entry Level Recruitment Consultant London - Hays Recruitment We are seeking a sales-driven Entry Level Recruitment Consultant to join our flagship London office in our Professional Services Recruitment team. As an Entry Level Recruitment Consultant, your primary focus will be to develop and nurture relationships within organisations across London. You will be conducting business development (sales calls) to seek out and meet with Recruitment teams, Directors, line managers, and other key stakeholders. As an Entry Level Recruitment Consultant, you will be recruiting the best and most experienced candidates for roles across a professional sector. This is a sales based role where you will enjoy commission alongside your base salary with the potential to earn £32,000 - £40,000 in your first year.Your new teamThis is an opportunity for a trainee Recruitment Consultant join one of Hays' longest standing business areas with a strong client base and job flow. We offer a collaborative and inclusive environment ensuring you are set-up to succeed whilst being surrounded by expertise. Our London office is in the heart of the city and home to 300 ambitious sales driven consultants who work hard and celebrate success. Hays is the largest specialist recruiter globally and a multi award winning business covering 22 areas of recruitment across over 80 offices in the UK. We are professional, people centric and proud to be positively impacting our local people and businesses with the work we do. Your new role The responsibilities of an Entry level Recruitment Consultant include: Making cold calls and sales calls to prospective clients to sell our services Developing and maintaining strong relationships with organisations and key decision makers. Actively engaging with face-to-face meetings with in-house recruitment professionals, directors, and line managers. Sourcing, screening and recruiting top-tier candidates for roles. Draft reports, ensure compliance, and participate in internal projects. Working to daily targets and KPIs to achieve your monetary goals We pride ourselves in hiring the very best talent in the recruitment space and therefore you will need to meet the following criteria to apply: A genuine drive to work in a sales environment - our best people are motivated to work to targets and go the extra mile for clients and candidates The ability to communicate like a professional in the workplace An individual who is resilient and not afraid of challenges Has a good understanding of what 360 recruitment is and is passionate about pursuing a career within recruitment What you'll get in return Hays is a multi-award winning employer and we believe as part of the employee and employer deal, we can give you a career with unrivalled progression. Our culture is a reason why so many of our people choose to stay and grow their careers with Hays. Our colleagues describe our culture as 'high energy', 'inclusive', and 'great people' with a 'growth mindset'. In addition, you will enjoy: Uncapped individual commission paid upon invoice every 4 weeks Regular performance-based incentive programmes including all-expense paid international trips A culture underpinned with trust, which is based on expertise, training, collaboration, inclusivity and doing the right thing Industry-leading learning and development to maximise your performance and advance your career every step of the way A global brand with established PSL agreements and warm client relationships An adult approach to working with hybrid working models and flexible working hours The opportunity to work in any of our 32 other countries through our global mobility offering Diverse range of employee support networks, wellbeing initiatives and wider benefits We know talented people want to work with the best: people, brand, tools, technology and infrastructure. They also want career development. Our culture is shaped and created by these features. We also know our people want to do interesting and meaningful work, increasingly in an organisation that is purpose led. This is demonstrated in the work we have done through our commitment to DE&I, Net Zero and our global volunteering and fundraising programme, 'Helping for your tomorrow'. What to do next Please apply now to become the next Senior Recruitment Consultant or for more information on our roles.Life at Hays presents the opportunity for growth, varied career paths, exciting challenges and a culture of inclusion that celebrates diversity. As a committed Disability Confident employer, if you're thinking of a new tomorrow for your career, whatever your background, let's work together to create it! At Hays, we share a passion for creating a culture where there are opportunities for our people to flourish and succeed, whatever your background. We know that diversity of perspective and an inclusive approach, which encourages those experiences and views to be heard, is great for business and therefore your career with us.
Apr 30, 2026
Full time
Entry Level Recruitment Consultant London - Hays Recruitment We are seeking a sales-driven Entry Level Recruitment Consultant to join our flagship London office in our Professional Services Recruitment team. As an Entry Level Recruitment Consultant, your primary focus will be to develop and nurture relationships within organisations across London. You will be conducting business development (sales calls) to seek out and meet with Recruitment teams, Directors, line managers, and other key stakeholders. As an Entry Level Recruitment Consultant, you will be recruiting the best and most experienced candidates for roles across a professional sector. This is a sales based role where you will enjoy commission alongside your base salary with the potential to earn £32,000 - £40,000 in your first year.Your new teamThis is an opportunity for a trainee Recruitment Consultant join one of Hays' longest standing business areas with a strong client base and job flow. We offer a collaborative and inclusive environment ensuring you are set-up to succeed whilst being surrounded by expertise. Our London office is in the heart of the city and home to 300 ambitious sales driven consultants who work hard and celebrate success. Hays is the largest specialist recruiter globally and a multi award winning business covering 22 areas of recruitment across over 80 offices in the UK. We are professional, people centric and proud to be positively impacting our local people and businesses with the work we do. Your new role The responsibilities of an Entry level Recruitment Consultant include: Making cold calls and sales calls to prospective clients to sell our services Developing and maintaining strong relationships with organisations and key decision makers. Actively engaging with face-to-face meetings with in-house recruitment professionals, directors, and line managers. Sourcing, screening and recruiting top-tier candidates for roles. Draft reports, ensure compliance, and participate in internal projects. Working to daily targets and KPIs to achieve your monetary goals We pride ourselves in hiring the very best talent in the recruitment space and therefore you will need to meet the following criteria to apply: A genuine drive to work in a sales environment - our best people are motivated to work to targets and go the extra mile for clients and candidates The ability to communicate like a professional in the workplace An individual who is resilient and not afraid of challenges Has a good understanding of what 360 recruitment is and is passionate about pursuing a career within recruitment What you'll get in return Hays is a multi-award winning employer and we believe as part of the employee and employer deal, we can give you a career with unrivalled progression. Our culture is a reason why so many of our people choose to stay and grow their careers with Hays. Our colleagues describe our culture as 'high energy', 'inclusive', and 'great people' with a 'growth mindset'. In addition, you will enjoy: Uncapped individual commission paid upon invoice every 4 weeks Regular performance-based incentive programmes including all-expense paid international trips A culture underpinned with trust, which is based on expertise, training, collaboration, inclusivity and doing the right thing Industry-leading learning and development to maximise your performance and advance your career every step of the way A global brand with established PSL agreements and warm client relationships An adult approach to working with hybrid working models and flexible working hours The opportunity to work in any of our 32 other countries through our global mobility offering Diverse range of employee support networks, wellbeing initiatives and wider benefits We know talented people want to work with the best: people, brand, tools, technology and infrastructure. They also want career development. Our culture is shaped and created by these features. We also know our people want to do interesting and meaningful work, increasingly in an organisation that is purpose led. This is demonstrated in the work we have done through our commitment to DE&I, Net Zero and our global volunteering and fundraising programme, 'Helping for your tomorrow'. What to do next Please apply now to become the next Senior Recruitment Consultant or for more information on our roles.Life at Hays presents the opportunity for growth, varied career paths, exciting challenges and a culture of inclusion that celebrates diversity. As a committed Disability Confident employer, if you're thinking of a new tomorrow for your career, whatever your background, let's work together to create it! At Hays, we share a passion for creating a culture where there are opportunities for our people to flourish and succeed, whatever your background. We know that diversity of perspective and an inclusive approach, which encourages those experiences and views to be heard, is great for business and therefore your career with us.
Electrician 40,000 - 45,000 Covering Luton and surrounding locations - with occasional travel into London An exciting opportunity with a company who has experienced record growth over the past few years, with ambitious directors that look to grow the company further and take their engineers on the journey with them. Our client is the chosen facilities maintenance provider to a variety of public sector, commercial and industrial contracts. The chosen engineer will be looking after sites in Luton and the surrounding areas conducting service, maintenance, remedials, testing and small installations. With majority of their management team progressing up from an engineer level, the company has a proven track record of investing their engineers and promoting within. Job Description PPM, service/maintenance works and remedials Small installations Sockets, wiring, lighting, power Testing works Covering a variety of contracts like schools, retails, offices and light industrial No call out required Requirements Ideally 4/5 years in a similar role 18th edition 2391 Test and inspection NVQ/C&G Level 3 (Preferred) Am2 (Advantageous) Benefits Company vehicle Life insurances 25 days + banks Career progression OT rates ranging from 1.5x - 3x If you are interested in this role or looking for something similar, please contact our Consultant Max Hooper directly at or call them for a confidential discussion on (phone number removed) or (url removed) If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Apr 30, 2026
Full time
Electrician 40,000 - 45,000 Covering Luton and surrounding locations - with occasional travel into London An exciting opportunity with a company who has experienced record growth over the past few years, with ambitious directors that look to grow the company further and take their engineers on the journey with them. Our client is the chosen facilities maintenance provider to a variety of public sector, commercial and industrial contracts. The chosen engineer will be looking after sites in Luton and the surrounding areas conducting service, maintenance, remedials, testing and small installations. With majority of their management team progressing up from an engineer level, the company has a proven track record of investing their engineers and promoting within. Job Description PPM, service/maintenance works and remedials Small installations Sockets, wiring, lighting, power Testing works Covering a variety of contracts like schools, retails, offices and light industrial No call out required Requirements Ideally 4/5 years in a similar role 18th edition 2391 Test and inspection NVQ/C&G Level 3 (Preferred) Am2 (Advantageous) Benefits Company vehicle Life insurances 25 days + banks Career progression OT rates ranging from 1.5x - 3x If you are interested in this role or looking for something similar, please contact our Consultant Max Hooper directly at or call them for a confidential discussion on (phone number removed) or (url removed) If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Delivery Consultant, Technology Recruitment (180 Role) Location: London (Hybrid, 3 days in office) Salary: £30,000 £45,000 + Commission The Opportunity An established, high-performing technology recruitment business is hiring a Delivery Consultant to join its London team click apply for full job details
Apr 30, 2026
Full time
Delivery Consultant, Technology Recruitment (180 Role) Location: London (Hybrid, 3 days in office) Salary: £30,000 £45,000 + Commission The Opportunity An established, high-performing technology recruitment business is hiring a Delivery Consultant to join its London team click apply for full job details
Oracle HCM Transformation Lead - Senior Manager UK Wide (Hybrid) Circa 75,000 We are supporting a leading consulting organisation in their search for an experienced Oracle HCM Transformation Lead to drive large-scale HR transformation programmes across a diverse client portfolio. This is a leadership role where you will take ownership of end-to-end HCM workstreams, combining deep functional HR knowledge with strong Oracle Fusion HCM expertise. You will work closely with senior stakeholders to shape, design, and deliver transformation initiatives that modernise HR operating models and technology landscapes. Key Responsibilities Lead and manage Oracle HCM transformation workstreams across the full project lifecycle (design, build, test, deploy) Act as a trusted advisor to HR and business stakeholders, translating business requirements into scalable Oracle HCM solutions Drive solution design across core HCM modules, ensuring alignment with HR best practices and organisational goals Oversee and guide functional consultants and delivery teams, ensuring high-quality outputs and timely delivery Support programme governance, risk management, and stakeholder engagement at all levels Contribute to business development and pre-sales activities, including solution shaping and proposal development Required Experience Proven experience leading Oracle HCM implementations or transformations in a consulting environment Strong functional understanding of HR operating models and processes, including: Core HR Recruitment / Talent Acquisition Time & Labour Workforce Management / Resource Management Deep expertise in Oracle Fusion HCM modules, including configuration and solution design Demonstrated ability to lead workstreams and manage cross-functional teams in complex programme environments Experience engaging with senior stakeholders and HR leadership teams Consulting background with exposure to multiple industries and clients Additional Requirements Willingness to travel and work on client sites as required Eligibility for security clearance (due to client requirements) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Apr 30, 2026
Full time
Oracle HCM Transformation Lead - Senior Manager UK Wide (Hybrid) Circa 75,000 We are supporting a leading consulting organisation in their search for an experienced Oracle HCM Transformation Lead to drive large-scale HR transformation programmes across a diverse client portfolio. This is a leadership role where you will take ownership of end-to-end HCM workstreams, combining deep functional HR knowledge with strong Oracle Fusion HCM expertise. You will work closely with senior stakeholders to shape, design, and deliver transformation initiatives that modernise HR operating models and technology landscapes. Key Responsibilities Lead and manage Oracle HCM transformation workstreams across the full project lifecycle (design, build, test, deploy) Act as a trusted advisor to HR and business stakeholders, translating business requirements into scalable Oracle HCM solutions Drive solution design across core HCM modules, ensuring alignment with HR best practices and organisational goals Oversee and guide functional consultants and delivery teams, ensuring high-quality outputs and timely delivery Support programme governance, risk management, and stakeholder engagement at all levels Contribute to business development and pre-sales activities, including solution shaping and proposal development Required Experience Proven experience leading Oracle HCM implementations or transformations in a consulting environment Strong functional understanding of HR operating models and processes, including: Core HR Recruitment / Talent Acquisition Time & Labour Workforce Management / Resource Management Deep expertise in Oracle Fusion HCM modules, including configuration and solution design Demonstrated ability to lead workstreams and manage cross-functional teams in complex programme environments Experience engaging with senior stakeholders and HR leadership teams Consulting background with exposure to multiple industries and clients Additional Requirements Willingness to travel and work on client sites as required Eligibility for security clearance (due to client requirements) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Are you passionate about technology, transformation, and making a real impact in the legal sector? At Nexian , we re more than just a technology consultancy - we re trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform, we re driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager , where you ll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won t just implement systems; you ll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Competitive Salary Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Legal Cashier Experience. Pedigree: Heavyweight sector leadership founding team About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We re also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We re a small, friendly team that s passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you ll be hands-on and involved in making sure every client experience exceeds expectations. What You ll Be Doing: As Technical Delivery Manager, you ll be at the forefront of driving digital transformation for law firms across the UK. You ll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate. Reporting directly to the Client Services Director, you will: • Partner with clients to analyse their practice management needs and design tailored solutions. • Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured. • Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts. • Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of Nexian s ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools. What You ll Bring: Experience: • Background in a law firm environment or with a legal technology/software provider. • Legal Cashier experience • Proven track record in implementing legal practice management systems. • Strong understanding of legal accounting processes, including billing, compliance, and financial workflows. • Ability to produce clear, structured technical documentation for both internal and client use. • Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line. Knowledge and Skills: • In-depth knowledge of law firm operations and modern practice management expectations. • Familiarity with Actionstep is highly advantageous, though not essential. • Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes. • Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations. At Nexian, we re on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don t just implement systems we unlock potential. With Actionstep, the world s leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we re helping firms leave outdated processes behind and embrace a smarter, more connected future. Candidates might currently or previously have worked in: Practice Management System Consultant Legal IT Systems Specialist Implementation Consultant (Legal Tech / SaaS) Applications Consultant / Analyst (Law Firm IT) Technical Project Manager (especially in legal/professional services) Legal Systems Manager / Legal Operations Manager Solutions Consultant (specialising in SaaS or ERP/Practice Management) Business Analyst (Legal Tech focus) Technical Consultant / Solutions Architect (SaaS implementation) Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Apr 30, 2026
Full time
Are you passionate about technology, transformation, and making a real impact in the legal sector? At Nexian , we re more than just a technology consultancy - we re trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform, we re driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager , where you ll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won t just implement systems; you ll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Competitive Salary Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Legal Cashier Experience. Pedigree: Heavyweight sector leadership founding team About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We re also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We re a small, friendly team that s passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you ll be hands-on and involved in making sure every client experience exceeds expectations. What You ll Be Doing: As Technical Delivery Manager, you ll be at the forefront of driving digital transformation for law firms across the UK. You ll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate. Reporting directly to the Client Services Director, you will: • Partner with clients to analyse their practice management needs and design tailored solutions. • Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured. • Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts. • Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of Nexian s ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools. What You ll Bring: Experience: • Background in a law firm environment or with a legal technology/software provider. • Legal Cashier experience • Proven track record in implementing legal practice management systems. • Strong understanding of legal accounting processes, including billing, compliance, and financial workflows. • Ability to produce clear, structured technical documentation for both internal and client use. • Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line. Knowledge and Skills: • In-depth knowledge of law firm operations and modern practice management expectations. • Familiarity with Actionstep is highly advantageous, though not essential. • Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes. • Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations. At Nexian, we re on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don t just implement systems we unlock potential. With Actionstep, the world s leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we re helping firms leave outdated processes behind and embrace a smarter, more connected future. Candidates might currently or previously have worked in: Practice Management System Consultant Legal IT Systems Specialist Implementation Consultant (Legal Tech / SaaS) Applications Consultant / Analyst (Law Firm IT) Technical Project Manager (especially in legal/professional services) Legal Systems Manager / Legal Operations Manager Solutions Consultant (specialising in SaaS or ERP/Practice Management) Business Analyst (Legal Tech focus) Technical Consultant / Solutions Architect (SaaS implementation) Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
We are seeking an experienced SAP EWM Lead Consultant to support a high-profile programme within a regulated environment. This role combines hands-on expertise in SAP Extended Warehouse Management (EWM) with leadership responsibility across delivery, operations, and stakeholder engagement. Job Title: SAP EWM Lead Consultant (Contract) Location: Remote (UK-based) with occasional travel to Poland Day Rate: 400- 450 per day Eligibility: Minimum 5 years continuous UK residency required The successful candidate will play a key role in ensuring operational excellence across SAP landscapes, particularly within BASIS and HANA environments, while driving successful EWM implementations and ongoing support. Responsibilities include but are not limited to: Lead the resolution of escalations and incidents within SAP BASIS and HANA environments, ensuring adherence to SLAs and quality standards Oversee and contribute to SAP EWM delivery across full project lifecycles Validate and manage change implementation plans, ensuring compliance and minimising operational risk Conduct root cause analysis and trend analysis, presenting findings to business stakeholders Engage with customers regularly to identify operational issues and drive continuous improvement Support capacity planning activities across SAP systems to optimise performance Mentor team members, develop SOPs, and maintain clear technical documentation Act as a key interface between technical teams and business stakeholders What we are looking for: Minimum 2 full lifecycle SAP EWM implementations At least 3 years' experience in SAP WM At least 3 years' experience in SAP EWM Strong expertise in SAP BASIS and SAP HANA administration/support Proven experience within the Defence sector or Defence-related environments Specific experience in ammunition management Demonstrated team leadership and mentoring capability Strong analytical skills, including root cause and trend analysis Solid understanding of ITIL frameworks and incident management Excellent communication and stakeholder engagement skills Fluent English (written and spoken) SAP Certified Technology Associate (SAP HANA) - desirable ITIL Foundation Certification - desirable Must be immediately available for a full-time contract Willingness to travel occasionally to Poland Due to project constraints, candidates must have: Minimum 5 years continuous UK residency No personal or familial background linked to Russia or Belarus Please note: certain nationality restrictions apply due to project requirements This is an opportunity to work on a critical, high-impact programme within a complex and highly regulated environment, offering strong day rates and the flexibility of primarily remote work. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Apr 30, 2026
Contractor
We are seeking an experienced SAP EWM Lead Consultant to support a high-profile programme within a regulated environment. This role combines hands-on expertise in SAP Extended Warehouse Management (EWM) with leadership responsibility across delivery, operations, and stakeholder engagement. Job Title: SAP EWM Lead Consultant (Contract) Location: Remote (UK-based) with occasional travel to Poland Day Rate: 400- 450 per day Eligibility: Minimum 5 years continuous UK residency required The successful candidate will play a key role in ensuring operational excellence across SAP landscapes, particularly within BASIS and HANA environments, while driving successful EWM implementations and ongoing support. Responsibilities include but are not limited to: Lead the resolution of escalations and incidents within SAP BASIS and HANA environments, ensuring adherence to SLAs and quality standards Oversee and contribute to SAP EWM delivery across full project lifecycles Validate and manage change implementation plans, ensuring compliance and minimising operational risk Conduct root cause analysis and trend analysis, presenting findings to business stakeholders Engage with customers regularly to identify operational issues and drive continuous improvement Support capacity planning activities across SAP systems to optimise performance Mentor team members, develop SOPs, and maintain clear technical documentation Act as a key interface between technical teams and business stakeholders What we are looking for: Minimum 2 full lifecycle SAP EWM implementations At least 3 years' experience in SAP WM At least 3 years' experience in SAP EWM Strong expertise in SAP BASIS and SAP HANA administration/support Proven experience within the Defence sector or Defence-related environments Specific experience in ammunition management Demonstrated team leadership and mentoring capability Strong analytical skills, including root cause and trend analysis Solid understanding of ITIL frameworks and incident management Excellent communication and stakeholder engagement skills Fluent English (written and spoken) SAP Certified Technology Associate (SAP HANA) - desirable ITIL Foundation Certification - desirable Must be immediately available for a full-time contract Willingness to travel occasionally to Poland Due to project constraints, candidates must have: Minimum 5 years continuous UK residency No personal or familial background linked to Russia or Belarus Please note: certain nationality restrictions apply due to project requirements This is an opportunity to work on a critical, high-impact programme within a complex and highly regulated environment, offering strong day rates and the flexibility of primarily remote work. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Enterprise customers. Complex challenges. Own Revenue Growth We are a rapidly growing Top Tier ServiceNow Partner, helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform. We re looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements. This isn t a renewals account management role - it s about building strategic partnerships and unlocking new opportunities across complex organisations. Hybrid Working UK. London 2 days per week at The Ministry - London s coolest workspace (Yes, the same people as the Ministry of Sound). Welcome to UP3 Working shouldn t be painful. Our inspiring founders, alongside our brilliant team, have built a culture that puts you and your wellbeing first. We care about your happiness. When we are happy, we make better decisions - and happy people means better outcomes for our customers. That s why we ve worked hard to create an environment where our team feels supported, developed, respected, and empowered to succeed. If you re ready to inspire, innovate, and make a real difference, this is your opportunity to step into a role where your ideas matter, your commitment is recognised, and your impact is visible. Ready for better? We re Proud to Be a Great Place to Work • Great Place to Work Certified 2023 & 2024 • Best Workplace for Women 2023, 2024 & 2025 • Best Workplaces for Wellbeing 2023, 2024 & 2025 • Best Workplaces in Consulting & Professional Services 2023 & 2024 • Best Workplaces for Development 2024 & 2025 About Us We are an award-winning ServiceNow Partner growing rapidly year-on-year. We deliver best-in-class managed services and consulting solutions for customers using the ServiceNow platform. We may be scaling quickly and working with major enterprise clients, but our culture remains grounded in a few simple values: Our Values • No one is above making the tea or watering the plants • Do the right thing by the customer. Always. • No room for egos, politics or gossip • We're a team share what you know • If something needs doing, roll up your sleeves • Remember, at some point, you did something for the first time The Role: Strategic Enterprise Sales Account Manager This is a growth-focused enterprise account management role where you ll take ownership of a portfolio of strategic customers and help them maximise the value of their ServiceNow investment. You ll be responsible for developing long-term account strategies, building strong stakeholder relationships, and identifying opportunities to expand services across complex organisations. This isn t a renewals-only role - we re looking for someone who enjoys thinking commercially, uncovering opportunities, and driving meaningful account growth. Working closely with our Technical Consultants, Architects, Engagement Managers and Customer Success teams, you ll shape solutions that solve real business problems while delivering measurable value for customers. What You'll Be Doing • Build and nurture strong relationships with senior stakeholders across customer accounts • Develop long-term account strategies focused on expanding our footprint within customer organisations • Identify opportunities for upselling, cross-selling and new consulting engagements • Work with technical teams to design solutions that solve customer challenges • Manage contract renewals, commercial discussions and long-term customer partnerships • Collaborate with delivery teams to ensure successful outcomes for customers • Lead account reviews and continually identify ways to improve customer value and engagement About You You don t need to meet every requirement below to apply. If this role excites you, and you believe you can make an impact, we d love to hear from you. We re looking for someone who thrives on growing customer relationships and identifying opportunities within complex organisations. You might currently be a Growth Account Manager ready to step into a more strategic enterprise role, or someone already managing larger accounts who wants to join a faster-growing consulting business. We re particularly interested in candidates from managed services, consulting, or technology services environments - where success is driven by solving client problems rather than selling a fixed product. You ll bring a consultative, outcome-led approach, identifying customer needs beyond software and shaping the right service-based solutions. You should be comfortable owning the full sales cycle, from building the business case through to independently driving deals forward. Experience engaging senior stakeholders, including C-suite, is essential, along with a background in enterprise service environments (e.g. SAP, Atlassian, ServiceNow) within integrators or service partners. Experience We re Looking For • 3 5 years experience in Account Management within technology solutions services - managed services, systems Integrator, software implementation or IT consulting environment (ServiceNow experience would be beneficial) • A proven track record of growing and developing customer accounts - mid-enterprise • Experience working in solution-based sales environments - deal sizes £200-£1million+ with longer sales cycles - c12-24 months. • Strong commercial awareness including pricing discussions and contract negotiations • The ability to build long-term account strategies and identify growth opportunities • Excellent stakeholder management skills • Comfortable working in a fast-paced, high-growth environment • Experience selling into regulated or complex enterprise environments e.g. Public Sector would be advantageous • Experience in a fast-growing SME Salary & Benefits: • Base Salary Aligned with your expertise and growth • c£150,000+ OTE • Bupa health insurance, GP access & Bupa dental care • Life insurance • £250 home office setup allowance • 4% employee pension • 25 days holiday increasing with tenure • Comprehensive training and development • Hybrid working from The Ministry offices in London (typically 2 3 days per week) • On-site gym • Maternity & Parental Leave • We offer an enhanced parental leave package. • For maternity and adoption, we provide 16 weeks full pay followed by 23 weeks statutory maternity pay. • For paternity and parental leave, you ll receive 4 weeks full pay. • We also support time off for ante and post-natal appointments. • Flexible Working • We know people perform at their best when they have balance. • That s why we offer flexible working arrangements and hybrid working between home and our offices in The Ministry (SE1). • We also provide a £250 home working allowance to help you create a comfortable workspace. If you re driven by growth, thrive in complex enterprise environments, and want to be part of a business scaling at pace, this is your moment. Step into a role where your ideas matter, your impact is visible, and your success is rewarded. Apply today, for a confidential discussion. All applications are being handed by our talent partner RR (Recruitment Revolution). Please direct all interest to them in the first instance. Thanks! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 30, 2026
Full time
Enterprise customers. Complex challenges. Own Revenue Growth We are a rapidly growing Top Tier ServiceNow Partner, helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform. We re looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements. This isn t a renewals account management role - it s about building strategic partnerships and unlocking new opportunities across complex organisations. Hybrid Working UK. London 2 days per week at The Ministry - London s coolest workspace (Yes, the same people as the Ministry of Sound). Welcome to UP3 Working shouldn t be painful. Our inspiring founders, alongside our brilliant team, have built a culture that puts you and your wellbeing first. We care about your happiness. When we are happy, we make better decisions - and happy people means better outcomes for our customers. That s why we ve worked hard to create an environment where our team feels supported, developed, respected, and empowered to succeed. If you re ready to inspire, innovate, and make a real difference, this is your opportunity to step into a role where your ideas matter, your commitment is recognised, and your impact is visible. Ready for better? We re Proud to Be a Great Place to Work • Great Place to Work Certified 2023 & 2024 • Best Workplace for Women 2023, 2024 & 2025 • Best Workplaces for Wellbeing 2023, 2024 & 2025 • Best Workplaces in Consulting & Professional Services 2023 & 2024 • Best Workplaces for Development 2024 & 2025 About Us We are an award-winning ServiceNow Partner growing rapidly year-on-year. We deliver best-in-class managed services and consulting solutions for customers using the ServiceNow platform. We may be scaling quickly and working with major enterprise clients, but our culture remains grounded in a few simple values: Our Values • No one is above making the tea or watering the plants • Do the right thing by the customer. Always. • No room for egos, politics or gossip • We're a team share what you know • If something needs doing, roll up your sleeves • Remember, at some point, you did something for the first time The Role: Strategic Enterprise Sales Account Manager This is a growth-focused enterprise account management role where you ll take ownership of a portfolio of strategic customers and help them maximise the value of their ServiceNow investment. You ll be responsible for developing long-term account strategies, building strong stakeholder relationships, and identifying opportunities to expand services across complex organisations. This isn t a renewals-only role - we re looking for someone who enjoys thinking commercially, uncovering opportunities, and driving meaningful account growth. Working closely with our Technical Consultants, Architects, Engagement Managers and Customer Success teams, you ll shape solutions that solve real business problems while delivering measurable value for customers. What You'll Be Doing • Build and nurture strong relationships with senior stakeholders across customer accounts • Develop long-term account strategies focused on expanding our footprint within customer organisations • Identify opportunities for upselling, cross-selling and new consulting engagements • Work with technical teams to design solutions that solve customer challenges • Manage contract renewals, commercial discussions and long-term customer partnerships • Collaborate with delivery teams to ensure successful outcomes for customers • Lead account reviews and continually identify ways to improve customer value and engagement About You You don t need to meet every requirement below to apply. If this role excites you, and you believe you can make an impact, we d love to hear from you. We re looking for someone who thrives on growing customer relationships and identifying opportunities within complex organisations. You might currently be a Growth Account Manager ready to step into a more strategic enterprise role, or someone already managing larger accounts who wants to join a faster-growing consulting business. We re particularly interested in candidates from managed services, consulting, or technology services environments - where success is driven by solving client problems rather than selling a fixed product. You ll bring a consultative, outcome-led approach, identifying customer needs beyond software and shaping the right service-based solutions. You should be comfortable owning the full sales cycle, from building the business case through to independently driving deals forward. Experience engaging senior stakeholders, including C-suite, is essential, along with a background in enterprise service environments (e.g. SAP, Atlassian, ServiceNow) within integrators or service partners. Experience We re Looking For • 3 5 years experience in Account Management within technology solutions services - managed services, systems Integrator, software implementation or IT consulting environment (ServiceNow experience would be beneficial) • A proven track record of growing and developing customer accounts - mid-enterprise • Experience working in solution-based sales environments - deal sizes £200-£1million+ with longer sales cycles - c12-24 months. • Strong commercial awareness including pricing discussions and contract negotiations • The ability to build long-term account strategies and identify growth opportunities • Excellent stakeholder management skills • Comfortable working in a fast-paced, high-growth environment • Experience selling into regulated or complex enterprise environments e.g. Public Sector would be advantageous • Experience in a fast-growing SME Salary & Benefits: • Base Salary Aligned with your expertise and growth • c£150,000+ OTE • Bupa health insurance, GP access & Bupa dental care • Life insurance • £250 home office setup allowance • 4% employee pension • 25 days holiday increasing with tenure • Comprehensive training and development • Hybrid working from The Ministry offices in London (typically 2 3 days per week) • On-site gym • Maternity & Parental Leave • We offer an enhanced parental leave package. • For maternity and adoption, we provide 16 weeks full pay followed by 23 weeks statutory maternity pay. • For paternity and parental leave, you ll receive 4 weeks full pay. • We also support time off for ante and post-natal appointments. • Flexible Working • We know people perform at their best when they have balance. • That s why we offer flexible working arrangements and hybrid working between home and our offices in The Ministry (SE1). • We also provide a £250 home working allowance to help you create a comfortable workspace. If you re driven by growth, thrive in complex enterprise environments, and want to be part of a business scaling at pace, this is your moment. Step into a role where your ideas matter, your impact is visible, and your success is rewarded. Apply today, for a confidential discussion. All applications are being handed by our talent partner RR (Recruitment Revolution). Please direct all interest to them in the first instance. Thanks! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Enterprise customers. Complex challenges. Own Revenue Growth We are a rapidly growing Top Tier ServiceNow Partner, helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform. We re looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements. This isn t a renewals account management role - it s about building strategic partnerships and unlocking new opportunities across complex organisations. Hybrid Working UK. London 2 days per week at The Ministry - London s coolest workspace (Yes, the same people as the Ministry of Sound). Welcome to UP3 Working shouldn t be painful. Our inspiring founders, alongside our brilliant team, have built a culture that puts you and your wellbeing first. We care about your happiness. When we are happy, we make better decisions - and happy people means better outcomes for our customers. That s why we ve worked hard to create an environment where our team feels supported, developed, respected, and empowered to succeed. If you re ready to inspire, innovate, and make a real difference, this is your opportunity to step into a role where your ideas matter, your commitment is recognised, and your impact is visible. Ready for better? We re Proud to Be a Great Place to Work • Great Place to Work Certified 2023 & 2024 • Best Workplace for Women 2023, 2024 & 2025 • Best Workplaces for Wellbeing 2023, 2024 & 2025 • Best Workplaces in Consulting & Professional Services 2023 & 2024 • Best Workplaces for Development 2024 & 2025 About Us We are an award-winning ServiceNow Partner growing rapidly year-on-year. We deliver best-in-class managed services and consulting solutions for customers using the ServiceNow platform. We may be scaling quickly and working with major enterprise clients, but our culture remains grounded in a few simple values: Our Values • No one is above making the tea or watering the plants • Do the right thing by the customer. Always. • No room for egos, politics or gossip • We're a team share what you know • If something needs doing, roll up your sleeves • Remember, at some point, you did something for the first time The Role: Strategic Enterprise Sales Account Manager This is a growth-focused enterprise account management role where you ll take ownership of a portfolio of strategic customers and help them maximise the value of their ServiceNow investment. You ll be responsible for developing long-term account strategies, building strong stakeholder relationships, and identifying opportunities to expand services across complex organisations. This isn t a renewals-only role - we re looking for someone who enjoys thinking commercially, uncovering opportunities, and driving meaningful account growth. Working closely with our Technical Consultants, Architects, Engagement Managers and Customer Success teams, you ll shape solutions that solve real business problems while delivering measurable value for customers. What You'll Be Doing • Build and nurture strong relationships with senior stakeholders across customer accounts • Develop long-term account strategies focused on expanding our footprint within customer organisations • Identify opportunities for upselling, cross-selling and new consulting engagements • Work with technical teams to design solutions that solve customer challenges • Manage contract renewals, commercial discussions and long-term customer partnerships • Collaborate with delivery teams to ensure successful outcomes for customers • Lead account reviews and continually identify ways to improve customer value and engagement About You You don t need to meet every requirement below to apply. If this role excites you, and you believe you can make an impact, we d love to hear from you. We re looking for someone who thrives on growing customer relationships and identifying opportunities within complex organisations. You might currently be a Growth Account Manager ready to step into a more strategic enterprise role, or someone already managing larger accounts who wants to join a faster-growing consulting business. We re particularly interested in candidates from managed services, consulting, or technology services environments - where success is driven by solving client problems rather than selling a fixed product. You ll bring a consultative, outcome-led approach, identifying customer needs beyond software and shaping the right service-based solutions. You should be comfortable owning the full sales cycle, from building the business case through to independently driving deals forward. Experience engaging senior stakeholders, including C-suite, is essential, along with a background in enterprise service environments (e.g. SAP, Atlassian, ServiceNow) within integrators or service partners. Experience We re Looking For • 3 5 years experience in Account Management within technology solutions services - managed services, systems Integrator, software implementation or IT consulting environment (ServiceNow experience would be beneficial) • A proven track record of growing and developing customer accounts - mid-enterprise • Experience working in solution-based sales environments - deal sizes £200-£1million+ with longer sales cycles - c12-24 months. • Strong commercial awareness including pricing discussions and contract negotiations • The ability to build long-term account strategies and identify growth opportunities • Excellent stakeholder management skills • Comfortable working in a fast-paced, high-growth environment • Experience selling into regulated or complex enterprise environments e.g. Public Sector would be advantageous • Experience in a fast-growing SME Salary & Benefits: • Base Salary Aligned with your expertise and growth • c£150,000+ OTE • Bupa health insurance, GP access & Bupa dental care • Life insurance • £250 home office setup allowance • 4% employee pension • 25 days holiday increasing with tenure • Comprehensive training and development • Hybrid working from The Ministry offices in London (typically 2 3 days per week) • On-site gym • Maternity & Parental Leave • We offer an enhanced parental leave package. • For maternity and adoption, we provide 16 weeks full pay followed by 23 weeks statutory maternity pay. • For paternity and parental leave, you ll receive 4 weeks full pay. • We also support time off for ante and post-natal appointments. • Flexible Working • We know people perform at their best when they have balance. • That s why we offer flexible working arrangements and hybrid working between home and our offices in The Ministry (SE1). • We also provide a £250 home working allowance to help you create a comfortable workspace. If you re driven by growth, thrive in complex enterprise environments, and want to be part of a business scaling at pace, this is your moment. Step into a role where your ideas matter, your impact is visible, and your success is rewarded. Apply today, for a confidential discussion. All applications are being handed by our talent partner RR (Recruitment Revolution). Please direct all interest to them in the first instance. Thanks! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 30, 2026
Full time
Enterprise customers. Complex challenges. Own Revenue Growth We are a rapidly growing Top Tier ServiceNow Partner, helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform. We re looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements. This isn t a renewals account management role - it s about building strategic partnerships and unlocking new opportunities across complex organisations. Hybrid Working UK. London 2 days per week at The Ministry - London s coolest workspace (Yes, the same people as the Ministry of Sound). Welcome to UP3 Working shouldn t be painful. Our inspiring founders, alongside our brilliant team, have built a culture that puts you and your wellbeing first. We care about your happiness. When we are happy, we make better decisions - and happy people means better outcomes for our customers. That s why we ve worked hard to create an environment where our team feels supported, developed, respected, and empowered to succeed. If you re ready to inspire, innovate, and make a real difference, this is your opportunity to step into a role where your ideas matter, your commitment is recognised, and your impact is visible. Ready for better? We re Proud to Be a Great Place to Work • Great Place to Work Certified 2023 & 2024 • Best Workplace for Women 2023, 2024 & 2025 • Best Workplaces for Wellbeing 2023, 2024 & 2025 • Best Workplaces in Consulting & Professional Services 2023 & 2024 • Best Workplaces for Development 2024 & 2025 About Us We are an award-winning ServiceNow Partner growing rapidly year-on-year. We deliver best-in-class managed services and consulting solutions for customers using the ServiceNow platform. We may be scaling quickly and working with major enterprise clients, but our culture remains grounded in a few simple values: Our Values • No one is above making the tea or watering the plants • Do the right thing by the customer. Always. • No room for egos, politics or gossip • We're a team share what you know • If something needs doing, roll up your sleeves • Remember, at some point, you did something for the first time The Role: Strategic Enterprise Sales Account Manager This is a growth-focused enterprise account management role where you ll take ownership of a portfolio of strategic customers and help them maximise the value of their ServiceNow investment. You ll be responsible for developing long-term account strategies, building strong stakeholder relationships, and identifying opportunities to expand services across complex organisations. This isn t a renewals-only role - we re looking for someone who enjoys thinking commercially, uncovering opportunities, and driving meaningful account growth. Working closely with our Technical Consultants, Architects, Engagement Managers and Customer Success teams, you ll shape solutions that solve real business problems while delivering measurable value for customers. What You'll Be Doing • Build and nurture strong relationships with senior stakeholders across customer accounts • Develop long-term account strategies focused on expanding our footprint within customer organisations • Identify opportunities for upselling, cross-selling and new consulting engagements • Work with technical teams to design solutions that solve customer challenges • Manage contract renewals, commercial discussions and long-term customer partnerships • Collaborate with delivery teams to ensure successful outcomes for customers • Lead account reviews and continually identify ways to improve customer value and engagement About You You don t need to meet every requirement below to apply. If this role excites you, and you believe you can make an impact, we d love to hear from you. We re looking for someone who thrives on growing customer relationships and identifying opportunities within complex organisations. You might currently be a Growth Account Manager ready to step into a more strategic enterprise role, or someone already managing larger accounts who wants to join a faster-growing consulting business. We re particularly interested in candidates from managed services, consulting, or technology services environments - where success is driven by solving client problems rather than selling a fixed product. You ll bring a consultative, outcome-led approach, identifying customer needs beyond software and shaping the right service-based solutions. You should be comfortable owning the full sales cycle, from building the business case through to independently driving deals forward. Experience engaging senior stakeholders, including C-suite, is essential, along with a background in enterprise service environments (e.g. SAP, Atlassian, ServiceNow) within integrators or service partners. Experience We re Looking For • 3 5 years experience in Account Management within technology solutions services - managed services, systems Integrator, software implementation or IT consulting environment (ServiceNow experience would be beneficial) • A proven track record of growing and developing customer accounts - mid-enterprise • Experience working in solution-based sales environments - deal sizes £200-£1million+ with longer sales cycles - c12-24 months. • Strong commercial awareness including pricing discussions and contract negotiations • The ability to build long-term account strategies and identify growth opportunities • Excellent stakeholder management skills • Comfortable working in a fast-paced, high-growth environment • Experience selling into regulated or complex enterprise environments e.g. Public Sector would be advantageous • Experience in a fast-growing SME Salary & Benefits: • Base Salary Aligned with your expertise and growth • c£150,000+ OTE • Bupa health insurance, GP access & Bupa dental care • Life insurance • £250 home office setup allowance • 4% employee pension • 25 days holiday increasing with tenure • Comprehensive training and development • Hybrid working from The Ministry offices in London (typically 2 3 days per week) • On-site gym • Maternity & Parental Leave • We offer an enhanced parental leave package. • For maternity and adoption, we provide 16 weeks full pay followed by 23 weeks statutory maternity pay. • For paternity and parental leave, you ll receive 4 weeks full pay. • We also support time off for ante and post-natal appointments. • Flexible Working • We know people perform at their best when they have balance. • That s why we offer flexible working arrangements and hybrid working between home and our offices in The Ministry (SE1). • We also provide a £250 home working allowance to help you create a comfortable workspace. If you re driven by growth, thrive in complex enterprise environments, and want to be part of a business scaling at pace, this is your moment. Step into a role where your ideas matter, your impact is visible, and your success is rewarded. Apply today, for a confidential discussion. All applications are being handed by our talent partner RR (Recruitment Revolution). Please direct all interest to them in the first instance. Thanks! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Enterprise customers. Complex challenges. Own Revenue Growth We are a rapidly growing Top Tier ServiceNow Partner, helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform. We re looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements. This isn t a renewals account management role - it s about building strategic partnerships and unlocking new opportunities across complex organisations. Hybrid Working UK. London 2 days per week at The Ministry - London s coolest workspace (Yes, the same people as the Ministry of Sound). Welcome to UP3 Working shouldn t be painful. Our inspiring founders, alongside our brilliant team, have built a culture that puts you and your wellbeing first. We care about your happiness. When we are happy, we make better decisions - and happy people means better outcomes for our customers. That s why we ve worked hard to create an environment where our team feels supported, developed, respected, and empowered to succeed. If you re ready to inspire, innovate, and make a real difference, this is your opportunity to step into a role where your ideas matter, your commitment is recognised, and your impact is visible. Ready for better? We re Proud to Be a Great Place to Work • Great Place to Work Certified 2023 & 2024 • Best Workplace for Women 2023, 2024 & 2025 • Best Workplaces for Wellbeing 2023, 2024 & 2025 • Best Workplaces in Consulting & Professional Services 2023 & 2024 • Best Workplaces for Development 2024 & 2025 About Us We are an award-winning ServiceNow Partner growing rapidly year-on-year. We deliver best-in-class managed services and consulting solutions for customers using the ServiceNow platform. We may be scaling quickly and working with major enterprise clients, but our culture remains grounded in a few simple values: Our Values • No one is above making the tea or watering the plants • Do the right thing by the customer. Always. • No room for egos, politics or gossip • We're a team share what you know • If something needs doing, roll up your sleeves • Remember, at some point, you did something for the first time The Role: Strategic Enterprise Sales Account Manager This is a growth-focused enterprise account management role where you ll take ownership of a portfolio of strategic customers and help them maximise the value of their ServiceNow investment. You ll be responsible for developing long-term account strategies, building strong stakeholder relationships, and identifying opportunities to expand services across complex organisations. This isn t a renewals-only role - we re looking for someone who enjoys thinking commercially, uncovering opportunities, and driving meaningful account growth. Working closely with our Technical Consultants, Architects, Engagement Managers and Customer Success teams, you ll shape solutions that solve real business problems while delivering measurable value for customers. What You'll Be Doing • Build and nurture strong relationships with senior stakeholders across customer accounts • Develop long-term account strategies focused on expanding our footprint within customer organisations • Identify opportunities for upselling, cross-selling and new consulting engagements • Work with technical teams to design solutions that solve customer challenges • Manage contract renewals, commercial discussions and long-term customer partnerships • Collaborate with delivery teams to ensure successful outcomes for customers • Lead account reviews and continually identify ways to improve customer value and engagement About You You don t need to meet every requirement below to apply. If this role excites you, and you believe you can make an impact, we d love to hear from you. We re looking for someone who thrives on growing customer relationships and identifying opportunities within complex organisations. You might currently be a Growth Account Manager ready to step into a more strategic enterprise role, or someone already managing larger accounts who wants to join a faster-growing consulting business. We re particularly interested in candidates from managed services, consulting, or technology services environments - where success is driven by solving client problems rather than selling a fixed product. You ll bring a consultative, outcome-led approach, identifying customer needs beyond software and shaping the right service-based solutions. You should be comfortable owning the full sales cycle, from building the business case through to independently driving deals forward. Experience engaging senior stakeholders, including C-suite, is essential, along with a background in enterprise service environments (e.g. SAP, Atlassian, ServiceNow) within integrators or service partners. Experience We re Looking For • 3 5 years experience in Account Management within technology solutions services - managed services, systems Integrator, software implementation or IT consulting environment (ServiceNow experience would be beneficial) • A proven track record of growing and developing customer accounts - mid-enterprise • Experience working in solution-based sales environments - deal sizes £200-£1million+ with longer sales cycles - c12-24 months. • Strong commercial awareness including pricing discussions and contract negotiations • The ability to build long-term account strategies and identify growth opportunities • Excellent stakeholder management skills • Comfortable working in a fast-paced, high-growth environment • Experience selling into regulated or complex enterprise environments e.g. Public Sector would be advantageous • Experience in a fast-growing SME Salary & Benefits: • Base Salary Aligned with your expertise and growth • c£150,000+ OTE • Bupa health insurance, GP access & Bupa dental care • Life insurance • £250 home office setup allowance • 4% employee pension • 25 days holiday increasing with tenure • Comprehensive training and development • Hybrid working from The Ministry offices in London (typically 2 3 days per week) • On-site gym • Maternity & Parental Leave • We offer an enhanced parental leave package. • For maternity and adoption, we provide 16 weeks full pay followed by 23 weeks statutory maternity pay. • For paternity and parental leave, you ll receive 4 weeks full pay. • We also support time off for ante and post-natal appointments. • Flexible Working • We know people perform at their best when they have balance. • That s why we offer flexible working arrangements and hybrid working between home and our offices in The Ministry (SE1). • We also provide a £250 home working allowance to help you create a comfortable workspace. If you re driven by growth, thrive in complex enterprise environments, and want to be part of a business scaling at pace, this is your moment. Step into a role where your ideas matter, your impact is visible, and your success is rewarded. Apply today, for a confidential discussion. All applications are being handed by our talent partner RR (Recruitment Revolution). Please direct all interest to them in the first instance. Thanks! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 30, 2026
Full time
Enterprise customers. Complex challenges. Own Revenue Growth We are a rapidly growing Top Tier ServiceNow Partner, helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform. We re looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements. This isn t a renewals account management role - it s about building strategic partnerships and unlocking new opportunities across complex organisations. Hybrid Working UK. London 2 days per week at The Ministry - London s coolest workspace (Yes, the same people as the Ministry of Sound). Welcome to UP3 Working shouldn t be painful. Our inspiring founders, alongside our brilliant team, have built a culture that puts you and your wellbeing first. We care about your happiness. When we are happy, we make better decisions - and happy people means better outcomes for our customers. That s why we ve worked hard to create an environment where our team feels supported, developed, respected, and empowered to succeed. If you re ready to inspire, innovate, and make a real difference, this is your opportunity to step into a role where your ideas matter, your commitment is recognised, and your impact is visible. Ready for better? We re Proud to Be a Great Place to Work • Great Place to Work Certified 2023 & 2024 • Best Workplace for Women 2023, 2024 & 2025 • Best Workplaces for Wellbeing 2023, 2024 & 2025 • Best Workplaces in Consulting & Professional Services 2023 & 2024 • Best Workplaces for Development 2024 & 2025 About Us We are an award-winning ServiceNow Partner growing rapidly year-on-year. We deliver best-in-class managed services and consulting solutions for customers using the ServiceNow platform. We may be scaling quickly and working with major enterprise clients, but our culture remains grounded in a few simple values: Our Values • No one is above making the tea or watering the plants • Do the right thing by the customer. Always. • No room for egos, politics or gossip • We're a team share what you know • If something needs doing, roll up your sleeves • Remember, at some point, you did something for the first time The Role: Strategic Enterprise Sales Account Manager This is a growth-focused enterprise account management role where you ll take ownership of a portfolio of strategic customers and help them maximise the value of their ServiceNow investment. You ll be responsible for developing long-term account strategies, building strong stakeholder relationships, and identifying opportunities to expand services across complex organisations. This isn t a renewals-only role - we re looking for someone who enjoys thinking commercially, uncovering opportunities, and driving meaningful account growth. Working closely with our Technical Consultants, Architects, Engagement Managers and Customer Success teams, you ll shape solutions that solve real business problems while delivering measurable value for customers. What You'll Be Doing • Build and nurture strong relationships with senior stakeholders across customer accounts • Develop long-term account strategies focused on expanding our footprint within customer organisations • Identify opportunities for upselling, cross-selling and new consulting engagements • Work with technical teams to design solutions that solve customer challenges • Manage contract renewals, commercial discussions and long-term customer partnerships • Collaborate with delivery teams to ensure successful outcomes for customers • Lead account reviews and continually identify ways to improve customer value and engagement About You You don t need to meet every requirement below to apply. If this role excites you, and you believe you can make an impact, we d love to hear from you. We re looking for someone who thrives on growing customer relationships and identifying opportunities within complex organisations. You might currently be a Growth Account Manager ready to step into a more strategic enterprise role, or someone already managing larger accounts who wants to join a faster-growing consulting business. We re particularly interested in candidates from managed services, consulting, or technology services environments - where success is driven by solving client problems rather than selling a fixed product. You ll bring a consultative, outcome-led approach, identifying customer needs beyond software and shaping the right service-based solutions. You should be comfortable owning the full sales cycle, from building the business case through to independently driving deals forward. Experience engaging senior stakeholders, including C-suite, is essential, along with a background in enterprise service environments (e.g. SAP, Atlassian, ServiceNow) within integrators or service partners. Experience We re Looking For • 3 5 years experience in Account Management within technology solutions services - managed services, systems Integrator, software implementation or IT consulting environment (ServiceNow experience would be beneficial) • A proven track record of growing and developing customer accounts - mid-enterprise • Experience working in solution-based sales environments - deal sizes £200-£1million+ with longer sales cycles - c12-24 months. • Strong commercial awareness including pricing discussions and contract negotiations • The ability to build long-term account strategies and identify growth opportunities • Excellent stakeholder management skills • Comfortable working in a fast-paced, high-growth environment • Experience selling into regulated or complex enterprise environments e.g. Public Sector would be advantageous • Experience in a fast-growing SME Salary & Benefits: • Base Salary Aligned with your expertise and growth • c£150,000+ OTE • Bupa health insurance, GP access & Bupa dental care • Life insurance • £250 home office setup allowance • 4% employee pension • 25 days holiday increasing with tenure • Comprehensive training and development • Hybrid working from The Ministry offices in London (typically 2 3 days per week) • On-site gym • Maternity & Parental Leave • We offer an enhanced parental leave package. • For maternity and adoption, we provide 16 weeks full pay followed by 23 weeks statutory maternity pay. • For paternity and parental leave, you ll receive 4 weeks full pay. • We also support time off for ante and post-natal appointments. • Flexible Working • We know people perform at their best when they have balance. • That s why we offer flexible working arrangements and hybrid working between home and our offices in The Ministry (SE1). • We also provide a £250 home working allowance to help you create a comfortable workspace. If you re driven by growth, thrive in complex enterprise environments, and want to be part of a business scaling at pace, this is your moment. Step into a role where your ideas matter, your impact is visible, and your success is rewarded. Apply today, for a confidential discussion. All applications are being handed by our talent partner RR (Recruitment Revolution). Please direct all interest to them in the first instance. Thanks! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Enterprise customers. Complex challenges. Own Revenue Growth We are a rapidly growing Top Tier ServiceNow Partner, helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform. We re looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements. This isn t a renewals account management role - it s about building strategic partnerships and unlocking new opportunities across complex organisations. Hybrid Working UK. London 2 days per week at The Ministry - London s coolest workspace (Yes, the same people as the Ministry of Sound). Welcome to UP3 Working shouldn t be painful. Our inspiring founders, alongside our brilliant team, have built a culture that puts you and your wellbeing first. We care about your happiness. When we are happy, we make better decisions - and happy people means better outcomes for our customers. That s why we ve worked hard to create an environment where our team feels supported, developed, respected, and empowered to succeed. If you re ready to inspire, innovate, and make a real difference, this is your opportunity to step into a role where your ideas matter, your commitment is recognised, and your impact is visible. Ready for better? We re Proud to Be a Great Place to Work • Great Place to Work Certified 2023 & 2024 • Best Workplace for Women 2023, 2024 & 2025 • Best Workplaces for Wellbeing 2023, 2024 & 2025 • Best Workplaces in Consulting & Professional Services 2023 & 2024 • Best Workplaces for Development 2024 & 2025 About Us We are an award-winning ServiceNow Partner growing rapidly year-on-year. We deliver best-in-class managed services and consulting solutions for customers using the ServiceNow platform. We may be scaling quickly and working with major enterprise clients, but our culture remains grounded in a few simple values: Our Values • No one is above making the tea or watering the plants • Do the right thing by the customer. Always. • No room for egos, politics or gossip • We're a team share what you know • If something needs doing, roll up your sleeves • Remember, at some point, you did something for the first time The Role: Strategic Enterprise Sales Account Manager This is a growth-focused enterprise account management role where you ll take ownership of a portfolio of strategic customers and help them maximise the value of their ServiceNow investment. You ll be responsible for developing long-term account strategies, building strong stakeholder relationships, and identifying opportunities to expand services across complex organisations. This isn t a renewals-only role - we re looking for someone who enjoys thinking commercially, uncovering opportunities, and driving meaningful account growth. Working closely with our Technical Consultants, Architects, Engagement Managers and Customer Success teams, you ll shape solutions that solve real business problems while delivering measurable value for customers. What You'll Be Doing • Build and nurture strong relationships with senior stakeholders across customer accounts • Develop long-term account strategies focused on expanding our footprint within customer organisations • Identify opportunities for upselling, cross-selling and new consulting engagements • Work with technical teams to design solutions that solve customer challenges • Manage contract renewals, commercial discussions and long-term customer partnerships • Collaborate with delivery teams to ensure successful outcomes for customers • Lead account reviews and continually identify ways to improve customer value and engagement About You You don t need to meet every requirement below to apply. If this role excites you, and you believe you can make an impact, we d love to hear from you. We re looking for someone who thrives on growing customer relationships and identifying opportunities within complex organisations. You might currently be a Growth Account Manager ready to step into a more strategic enterprise role, or someone already managing larger accounts who wants to join a faster-growing consulting business. We re particularly interested in candidates from managed services, consulting, or technology services environments - where success is driven by solving client problems rather than selling a fixed product. You ll bring a consultative, outcome-led approach, identifying customer needs beyond software and shaping the right service-based solutions. You should be comfortable owning the full sales cycle, from building the business case through to independently driving deals forward. Experience engaging senior stakeholders, including C-suite, is essential, along with a background in enterprise service environments (e.g. SAP, Atlassian, ServiceNow) within integrators or service partners. Experience We re Looking For • 3 5 years experience in Account Management within technology solutions services - managed services, systems Integrator, software implementation or IT consulting environment (ServiceNow experience would be beneficial) • A proven track record of growing and developing customer accounts - mid-enterprise • Experience working in solution-based sales environments - deal sizes £200-£1million+ with longer sales cycles - c12-24 months. • Strong commercial awareness including pricing discussions and contract negotiations • The ability to build long-term account strategies and identify growth opportunities • Excellent stakeholder management skills • Comfortable working in a fast-paced, high-growth environment • Experience selling into regulated or complex enterprise environments e.g. Public Sector would be advantageous • Experience in a fast-growing SME Salary & Benefits: • Base Salary Aligned with your expertise and growth • c£150,000+ OTE • Bupa health insurance, GP access & Bupa dental care • Life insurance • £250 home office setup allowance • 4% employee pension • 25 days holiday increasing with tenure • Comprehensive training and development • Hybrid working from The Ministry offices in London (typically 2 3 days per week) • On-site gym • Maternity & Parental Leave • We offer an enhanced parental leave package. • For maternity and adoption, we provide 16 weeks full pay followed by 23 weeks statutory maternity pay. • For paternity and parental leave, you ll receive 4 weeks full pay. • We also support time off for ante and post-natal appointments. • Flexible Working • We know people perform at their best when they have balance. • That s why we offer flexible working arrangements and hybrid working between home and our offices in The Ministry (SE1). • We also provide a £250 home working allowance to help you create a comfortable workspace. If you re driven by growth, thrive in complex enterprise environments, and want to be part of a business scaling at pace, this is your moment. Step into a role where your ideas matter, your impact is visible, and your success is rewarded. Apply today, for a confidential discussion. All applications are being handed by our talent partner RR (Recruitment Revolution). Please direct all interest to them in the first instance. Thanks! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 30, 2026
Full time
Enterprise customers. Complex challenges. Own Revenue Growth We are a rapidly growing Top Tier ServiceNow Partner, helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform. We re looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements. This isn t a renewals account management role - it s about building strategic partnerships and unlocking new opportunities across complex organisations. Hybrid Working UK. London 2 days per week at The Ministry - London s coolest workspace (Yes, the same people as the Ministry of Sound). Welcome to UP3 Working shouldn t be painful. Our inspiring founders, alongside our brilliant team, have built a culture that puts you and your wellbeing first. We care about your happiness. When we are happy, we make better decisions - and happy people means better outcomes for our customers. That s why we ve worked hard to create an environment where our team feels supported, developed, respected, and empowered to succeed. If you re ready to inspire, innovate, and make a real difference, this is your opportunity to step into a role where your ideas matter, your commitment is recognised, and your impact is visible. Ready for better? We re Proud to Be a Great Place to Work • Great Place to Work Certified 2023 & 2024 • Best Workplace for Women 2023, 2024 & 2025 • Best Workplaces for Wellbeing 2023, 2024 & 2025 • Best Workplaces in Consulting & Professional Services 2023 & 2024 • Best Workplaces for Development 2024 & 2025 About Us We are an award-winning ServiceNow Partner growing rapidly year-on-year. We deliver best-in-class managed services and consulting solutions for customers using the ServiceNow platform. We may be scaling quickly and working with major enterprise clients, but our culture remains grounded in a few simple values: Our Values • No one is above making the tea or watering the plants • Do the right thing by the customer. Always. • No room for egos, politics or gossip • We're a team share what you know • If something needs doing, roll up your sleeves • Remember, at some point, you did something for the first time The Role: Strategic Enterprise Sales Account Manager This is a growth-focused enterprise account management role where you ll take ownership of a portfolio of strategic customers and help them maximise the value of their ServiceNow investment. You ll be responsible for developing long-term account strategies, building strong stakeholder relationships, and identifying opportunities to expand services across complex organisations. This isn t a renewals-only role - we re looking for someone who enjoys thinking commercially, uncovering opportunities, and driving meaningful account growth. Working closely with our Technical Consultants, Architects, Engagement Managers and Customer Success teams, you ll shape solutions that solve real business problems while delivering measurable value for customers. What You'll Be Doing • Build and nurture strong relationships with senior stakeholders across customer accounts • Develop long-term account strategies focused on expanding our footprint within customer organisations • Identify opportunities for upselling, cross-selling and new consulting engagements • Work with technical teams to design solutions that solve customer challenges • Manage contract renewals, commercial discussions and long-term customer partnerships • Collaborate with delivery teams to ensure successful outcomes for customers • Lead account reviews and continually identify ways to improve customer value and engagement About You You don t need to meet every requirement below to apply. If this role excites you, and you believe you can make an impact, we d love to hear from you. We re looking for someone who thrives on growing customer relationships and identifying opportunities within complex organisations. You might currently be a Growth Account Manager ready to step into a more strategic enterprise role, or someone already managing larger accounts who wants to join a faster-growing consulting business. We re particularly interested in candidates from managed services, consulting, or technology services environments - where success is driven by solving client problems rather than selling a fixed product. You ll bring a consultative, outcome-led approach, identifying customer needs beyond software and shaping the right service-based solutions. You should be comfortable owning the full sales cycle, from building the business case through to independently driving deals forward. Experience engaging senior stakeholders, including C-suite, is essential, along with a background in enterprise service environments (e.g. SAP, Atlassian, ServiceNow) within integrators or service partners. Experience We re Looking For • 3 5 years experience in Account Management within technology solutions services - managed services, systems Integrator, software implementation or IT consulting environment (ServiceNow experience would be beneficial) • A proven track record of growing and developing customer accounts - mid-enterprise • Experience working in solution-based sales environments - deal sizes £200-£1million+ with longer sales cycles - c12-24 months. • Strong commercial awareness including pricing discussions and contract negotiations • The ability to build long-term account strategies and identify growth opportunities • Excellent stakeholder management skills • Comfortable working in a fast-paced, high-growth environment • Experience selling into regulated or complex enterprise environments e.g. Public Sector would be advantageous • Experience in a fast-growing SME Salary & Benefits: • Base Salary Aligned with your expertise and growth • c£150,000+ OTE • Bupa health insurance, GP access & Bupa dental care • Life insurance • £250 home office setup allowance • 4% employee pension • 25 days holiday increasing with tenure • Comprehensive training and development • Hybrid working from The Ministry offices in London (typically 2 3 days per week) • On-site gym • Maternity & Parental Leave • We offer an enhanced parental leave package. • For maternity and adoption, we provide 16 weeks full pay followed by 23 weeks statutory maternity pay. • For paternity and parental leave, you ll receive 4 weeks full pay. • We also support time off for ante and post-natal appointments. • Flexible Working • We know people perform at their best when they have balance. • That s why we offer flexible working arrangements and hybrid working between home and our offices in The Ministry (SE1). • We also provide a £250 home working allowance to help you create a comfortable workspace. If you re driven by growth, thrive in complex enterprise environments, and want to be part of a business scaling at pace, this is your moment. Step into a role where your ideas matter, your impact is visible, and your success is rewarded. Apply today, for a confidential discussion. All applications are being handed by our talent partner RR (Recruitment Revolution). Please direct all interest to them in the first instance. Thanks! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
We are working with a client who is a global leader in consulting, technology services, and digital transformation, committed to delivering positive change through technology and human collaboration. They need an experienced D365 HR functional / technical consultant with experience in HR modules / processes that will need configuration / customisation in D365. Candidates need to demonstrate detailed knowledge of the MS D365 HR product, be highly experienced in configuring and customising the MS D365 HR product and have experience of engaging in client workshops to get clarification of the configuration / customisation required. Please be clear that only candidates that meet the above criteria with the right to work and are resident in the UK with a UK Passport will be considered. You must have been resident in the UK for at least 5 years (unbroken) as the client will want you to undertake BPSS clearance and may want to offer SC Clearance in the future. The nature of the work requires this candidate to be based in the UK with a UK Passport or ILR at least. This role will allow for remote working here in the UK, but you must be able to attend key client sites in London when needed. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 29, 2026
Contractor
We are working with a client who is a global leader in consulting, technology services, and digital transformation, committed to delivering positive change through technology and human collaboration. They need an experienced D365 HR functional / technical consultant with experience in HR modules / processes that will need configuration / customisation in D365. Candidates need to demonstrate detailed knowledge of the MS D365 HR product, be highly experienced in configuring and customising the MS D365 HR product and have experience of engaging in client workshops to get clarification of the configuration / customisation required. Please be clear that only candidates that meet the above criteria with the right to work and are resident in the UK with a UK Passport will be considered. You must have been resident in the UK for at least 5 years (unbroken) as the client will want you to undertake BPSS clearance and may want to offer SC Clearance in the future. The nature of the work requires this candidate to be based in the UK with a UK Passport or ILR at least. This role will allow for remote working here in the UK, but you must be able to attend key client sites in London when needed. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Package: £27,000 basic + uncapped commission (Year 1 OTE: £40,000) Our client is a specialist recruitment firm placing technology professionals into the financial services sector , working with investment banks, hedge funds and FinTech companies. With offices in Bristol, London, New York and Chicago, they operate on an international scale and have built a strong reputation in high-value markets click apply for full job details
Apr 29, 2026
Full time
Package: £27,000 basic + uncapped commission (Year 1 OTE: £40,000) Our client is a specialist recruitment firm placing technology professionals into the financial services sector , working with investment banks, hedge funds and FinTech companies. With offices in Bristol, London, New York and Chicago, they operate on an international scale and have built a strong reputation in high-value markets click apply for full job details
JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Facilities Manager We are seeking a highly skilled and experienced Facilities Manager to join our property management team. The successful candidate will be responsible for providing top-tier facilities services to occupiers across our clients managed properties, adhering to JLL's best practice standards while understanding and supporting the business objectives of our investments. Team Structure: • Reports to: Senior Facilities Managers (SFM)• May supervise: Assistant Facilities Manager(s) (AFM)Reporting to the Senior Facilities Managers (SFM), the FM may have line management responsibilities for Assistant Facilities Manager(s) (AFM) in the region and will work closely in a number of 'virtual teams' within Property Management including; Client Relationship Directors (CRDs), Contract Directors (CDs), Management Services, Client Financial Services (CFS) and will take direction from Client FM Lead. What this job involves: The Facilities Manager (FM) will be directly responsible for the provision of facilities services to occupiers in one or more managed properties to best practice standards defined by JLL and is expected to understand the business objectives of the investment. What your day will look like: Facilities Management: • Deliver operational facilities-related client KPIs as outlined in the Property Management Agreement (PMA)• Implement 'Instinct' customer experience initiatives across the portfolio• Serve as the primary point of contact for occupiers regarding day-to-day building operations• Liaise with Surveyors on occupier matters that may impact valuation/investment considerations• Adhere to established procedures for out-of-hours cover and emergencies Financial Management: • Prepare and monitor service charge budgets• Conduct quarterly variance reporting and service charge reconciliation• Administer non-recoverable budgets Compliance and Risk Management: • Ensure compliance with health and safety regulations and best practices• Address risks identified in independent Risk Assessments• Implement JLL's 'Socially Responsible Management' program, including environmental and sustainability policies• Maintain, test, and implement disaster planning procedures• Organise and coordinate fire evacuation and bomb drills Technical Operations: • Maintain familiarity with all building systems (HVAC, mechanical, electrical)• Ensure proper maintenance contracts are in place as per O&M manual requirements• Collaborate with building surveyors, architects, and consultants on major works• Identify and arrange minor planned works Contractor Management: • Procure supplies and services in accordance with JLL's PAM procurement program• Monitor contractor performance against agreed standards• Prepare site regulations and issue work permits for contractor activities• Regularly assess and enhance the quality of services provided on-site and implement improvements Documentation and Reporting: • Maintain proper site records and routine correspondence• Develop and maintain occupier handbooks• Assist in insurance claim submissions and manage related works Property Portfolio Management: • Monitor vacant/void properties in conjunction with client insurance policies• Establish regular site inspection programs• Ensure readiness for property sales and assist with due diligence enquiries• Address emergencies and urgent issues promptly, managing outcomes effectively. Required Skills & Experience • IWFM / BIFM qualification or similar in facilities operational management• IOSH Qualification• Proficient in IT systems relevant to property management• Strong commercial awareness and ability to identify business improvement opportunities• Excellent stakeholder management skills• Previous experience in the property industry or similar business line, with client-facing experience• Change advocate with a drive to support operational business improvements• Strong organisational and communication skills (both verbal and written)• Results-driven mindset• Thorough understanding of Health & Safety and Compliance requirements (ISO14001 and ISO45001)• Solid knowledge of safety, quality, and cost risks in facilities management Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential
Apr 28, 2026
Full time
JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Facilities Manager We are seeking a highly skilled and experienced Facilities Manager to join our property management team. The successful candidate will be responsible for providing top-tier facilities services to occupiers across our clients managed properties, adhering to JLL's best practice standards while understanding and supporting the business objectives of our investments. Team Structure: • Reports to: Senior Facilities Managers (SFM)• May supervise: Assistant Facilities Manager(s) (AFM)Reporting to the Senior Facilities Managers (SFM), the FM may have line management responsibilities for Assistant Facilities Manager(s) (AFM) in the region and will work closely in a number of 'virtual teams' within Property Management including; Client Relationship Directors (CRDs), Contract Directors (CDs), Management Services, Client Financial Services (CFS) and will take direction from Client FM Lead. What this job involves: The Facilities Manager (FM) will be directly responsible for the provision of facilities services to occupiers in one or more managed properties to best practice standards defined by JLL and is expected to understand the business objectives of the investment. What your day will look like: Facilities Management: • Deliver operational facilities-related client KPIs as outlined in the Property Management Agreement (PMA)• Implement 'Instinct' customer experience initiatives across the portfolio• Serve as the primary point of contact for occupiers regarding day-to-day building operations• Liaise with Surveyors on occupier matters that may impact valuation/investment considerations• Adhere to established procedures for out-of-hours cover and emergencies Financial Management: • Prepare and monitor service charge budgets• Conduct quarterly variance reporting and service charge reconciliation• Administer non-recoverable budgets Compliance and Risk Management: • Ensure compliance with health and safety regulations and best practices• Address risks identified in independent Risk Assessments• Implement JLL's 'Socially Responsible Management' program, including environmental and sustainability policies• Maintain, test, and implement disaster planning procedures• Organise and coordinate fire evacuation and bomb drills Technical Operations: • Maintain familiarity with all building systems (HVAC, mechanical, electrical)• Ensure proper maintenance contracts are in place as per O&M manual requirements• Collaborate with building surveyors, architects, and consultants on major works• Identify and arrange minor planned works Contractor Management: • Procure supplies and services in accordance with JLL's PAM procurement program• Monitor contractor performance against agreed standards• Prepare site regulations and issue work permits for contractor activities• Regularly assess and enhance the quality of services provided on-site and implement improvements Documentation and Reporting: • Maintain proper site records and routine correspondence• Develop and maintain occupier handbooks• Assist in insurance claim submissions and manage related works Property Portfolio Management: • Monitor vacant/void properties in conjunction with client insurance policies• Establish regular site inspection programs• Ensure readiness for property sales and assist with due diligence enquiries• Address emergencies and urgent issues promptly, managing outcomes effectively. Required Skills & Experience • IWFM / BIFM qualification or similar in facilities operational management• IOSH Qualification• Proficient in IT systems relevant to property management• Strong commercial awareness and ability to identify business improvement opportunities• Excellent stakeholder management skills• Previous experience in the property industry or similar business line, with client-facing experience• Change advocate with a drive to support operational business improvements• Strong organisational and communication skills (both verbal and written)• Results-driven mindset• Thorough understanding of Health & Safety and Compliance requirements (ISO14001 and ISO45001)• Solid knowledge of safety, quality, and cost risks in facilities management Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential
A leading customer experience company in Greater London is seeking an experienced AI Services Consultant to provide technical solutions and guide customers on AI adoption. Your role includes accelerating time-to-value, overseeing project delivery, and maintaining high levels of customer satisfaction. Ideal candidates will have over 3 years of consulting experience, strong communication skills, and a background in enterprise technology. This role allows for hybrid working, blending in-office collaboration with remote flexibility.
Apr 27, 2026
Full time
A leading customer experience company in Greater London is seeking an experienced AI Services Consultant to provide technical solutions and guide customers on AI adoption. Your role includes accelerating time-to-value, overseeing project delivery, and maintaining high levels of customer satisfaction. Ideal candidates will have over 3 years of consulting experience, strong communication skills, and a background in enterprise technology. This role allows for hybrid working, blending in-office collaboration with remote flexibility.
Lead Structural Engineer (Chartered) Hertfordshire / North West London area (3 days in office) Exceptional Technical Environment Career Development Industry-Leading Organisation Salary up to £75,000 + benefits Zest4Talent are proud to be partnering with a highly respected organisation within the built environment sector who are looking to appoint a Lead Structural Engineer to strengthen their structural technology capability. This is an excellent opportunity for a Chartered Structural Engineer (MIStructE / MICE) with strong technical expertise to join an organisation known for its contribution to engineering excellence, structural testing and innovation across the UK construction industry. The Opportunity You will be joining a technically driven environment where engineering integrity, research and quality sit at the heart of the organisation's work. Provide technical leadership across structural engineering and testing activities Apply strong expertise in BS and EN codes and standards Oversee complex structural engineering projects and technical services Coordinate multidisciplinary teams including engineers and technicians Contribute to technical proposals, reports and client engagement Support the organisation's reputation within the structural engineering and built environment community Experience with structural behaviour analysis, structural fire engineering, or FEA modelling would be highly advantageous This role requires three days per week in the office, as collaboration with engineering and technical teams is an important element of the position. Why Join? This organisation is widely recognised for its technical expertise and contribution to the built environment. You will be joining a team working on complex engineering challenges, structural testing programmes and industry-leading technical work. This role offers the opportunity to play a key part in shaping structural engineering capability within a respected organisation while working alongside highly experienced technical specialists. Interested in applying or learning more? Matt - Zest4Talent values inclusivity and diversity and is committed to promoting equal opportunities for all candidates. All consultants are Recruitment and Employment Confederation trained and accredited. All applications are handled with the strictest confidence. Please note this role cannot support visa sponsorship. If you do not hear from us within seven days, your application has not been successful on this occasion. However, we may retain your details for suitable future vacancies. Zest4Talent acts as a specialist recruitment agency working on behalf of our clients.
Apr 25, 2026
Full time
Lead Structural Engineer (Chartered) Hertfordshire / North West London area (3 days in office) Exceptional Technical Environment Career Development Industry-Leading Organisation Salary up to £75,000 + benefits Zest4Talent are proud to be partnering with a highly respected organisation within the built environment sector who are looking to appoint a Lead Structural Engineer to strengthen their structural technology capability. This is an excellent opportunity for a Chartered Structural Engineer (MIStructE / MICE) with strong technical expertise to join an organisation known for its contribution to engineering excellence, structural testing and innovation across the UK construction industry. The Opportunity You will be joining a technically driven environment where engineering integrity, research and quality sit at the heart of the organisation's work. Provide technical leadership across structural engineering and testing activities Apply strong expertise in BS and EN codes and standards Oversee complex structural engineering projects and technical services Coordinate multidisciplinary teams including engineers and technicians Contribute to technical proposals, reports and client engagement Support the organisation's reputation within the structural engineering and built environment community Experience with structural behaviour analysis, structural fire engineering, or FEA modelling would be highly advantageous This role requires three days per week in the office, as collaboration with engineering and technical teams is an important element of the position. Why Join? This organisation is widely recognised for its technical expertise and contribution to the built environment. You will be joining a team working on complex engineering challenges, structural testing programmes and industry-leading technical work. This role offers the opportunity to play a key part in shaping structural engineering capability within a respected organisation while working alongside highly experienced technical specialists. Interested in applying or learning more? Matt - Zest4Talent values inclusivity and diversity and is committed to promoting equal opportunities for all candidates. All consultants are Recruitment and Employment Confederation trained and accredited. All applications are handled with the strictest confidence. Please note this role cannot support visa sponsorship. If you do not hear from us within seven days, your application has not been successful on this occasion. However, we may retain your details for suitable future vacancies. Zest4Talent acts as a specialist recruitment agency working on behalf of our clients.
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the technical and product expert for our AI-powered Resolution Platform, the AI Services Consultant role is integral to delivering quick time to value while guiding our customers through their configuration and optimization. MissionAs an AI Services Consultant at Zendesk, your mission is to provide technical solutions and remove roadblocks for your customers to drive resolutions on our AI Platform. You will act as a technical expert and trusted advisor, guiding customers through complex configurations with agility and precision. Your strong consulting skills and project management expertise will ensure seamless integration and optimization of AI solutions, driving transformative business outcomes. Overarching Objective For The Role: Accelerate customers' time to value by driving adoption and operational excellence for Zendesk AI solutions, ensuring customers realize measurable business impact from initial deployment through scale Be the customer's AI technical expert. Turn goals into the right configuration, integrations, and design choices, and remove blockers fast. Lead smooth, on-time delivery. Run projects end-to-end with clear scope, timelines, and stakeholder alignment to deliver reliably. How You'll Make an Impact Strategic Accountabilities Technical Expertise & Guidance: Provide expert advice on the implementation and optimization of Zendesk AI products, ensuring customers leverage the full capabilities of the technology to meet their business goals. Change Management & Training: Facilitate change management processes and deliver consultative sessions to ensure smooth adoption and integration of AI solutions within customer organizations. Successful Project Delivery: Accountable for the timely and successful delivery of AI projects, meeting or exceeding customer expectations and maintaining high standards of quality. Customer Satisfaction: Maintain high levels of customer satisfaction, contributing to customer retention and potential upsell opportunities. Cross-Functional Collaboration: Work closely with internal teams, including Customer Success and Sales, to ensure alignment on the customer's AI Roadmap and address any technical challenges that would block the customer from adopting AI. Tactical solutions for business outcomes: Ensure that AI solutions are effectively aligned with customer business goals, resulting in measurable improvements in customer experience and AI Adoption. What You'll Need to Succeed Strategic Skills & Expertise Consulting Expertise: Strong consulting skills with the ability to assess client needs, develop strategic solutions, and provide expert guidance throughout the project lifecycle. Strong Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders. Project Management: Oversee the planning, execution, and delivery of AI projects, ensuring they are completed on time, within scope, and meet quality standards. Technical Proficiency in AI: Deep understanding of AI technologies, particularly Zendesk AI products, with the ability to implement and optimize these solutions effectively. Agility and Adaptability: Ability to work effectively in diverse and dynamic environments, adapting to changing client needs and industry trends. Problem-Solving Abilities: Strong analytical and problem-solving skills, with the ability to identify challenges and develop innovative solutions. Continuous Learning: Commitment to staying updated on the latest AI trends and advancements, ensuring the delivery of cutting-edge solutions to clients. Qualifications Must have a minimum of 3+ years of related experience in Consulting / Professional Services Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to build predictive models and forecasts for churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth Demonstrated experience designing and executing success plans or roadmaps that drive measurable customer outcomes Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Experience managing AI or software adoption programs with demonstrated impact on business metrics such as retention or satisfaction. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Certifications in AI strategy or project management preferred Excellent program management and cross-functional influence skills Familiarity with emerging AI trends is a plus Ability to distill complex AI concepts for diverse audiences, especially executive stakeholdersHybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Apr 24, 2026
Full time
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the technical and product expert for our AI-powered Resolution Platform, the AI Services Consultant role is integral to delivering quick time to value while guiding our customers through their configuration and optimization. MissionAs an AI Services Consultant at Zendesk, your mission is to provide technical solutions and remove roadblocks for your customers to drive resolutions on our AI Platform. You will act as a technical expert and trusted advisor, guiding customers through complex configurations with agility and precision. Your strong consulting skills and project management expertise will ensure seamless integration and optimization of AI solutions, driving transformative business outcomes. Overarching Objective For The Role: Accelerate customers' time to value by driving adoption and operational excellence for Zendesk AI solutions, ensuring customers realize measurable business impact from initial deployment through scale Be the customer's AI technical expert. Turn goals into the right configuration, integrations, and design choices, and remove blockers fast. Lead smooth, on-time delivery. Run projects end-to-end with clear scope, timelines, and stakeholder alignment to deliver reliably. How You'll Make an Impact Strategic Accountabilities Technical Expertise & Guidance: Provide expert advice on the implementation and optimization of Zendesk AI products, ensuring customers leverage the full capabilities of the technology to meet their business goals. Change Management & Training: Facilitate change management processes and deliver consultative sessions to ensure smooth adoption and integration of AI solutions within customer organizations. Successful Project Delivery: Accountable for the timely and successful delivery of AI projects, meeting or exceeding customer expectations and maintaining high standards of quality. Customer Satisfaction: Maintain high levels of customer satisfaction, contributing to customer retention and potential upsell opportunities. Cross-Functional Collaboration: Work closely with internal teams, including Customer Success and Sales, to ensure alignment on the customer's AI Roadmap and address any technical challenges that would block the customer from adopting AI. Tactical solutions for business outcomes: Ensure that AI solutions are effectively aligned with customer business goals, resulting in measurable improvements in customer experience and AI Adoption. What You'll Need to Succeed Strategic Skills & Expertise Consulting Expertise: Strong consulting skills with the ability to assess client needs, develop strategic solutions, and provide expert guidance throughout the project lifecycle. Strong Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders. Project Management: Oversee the planning, execution, and delivery of AI projects, ensuring they are completed on time, within scope, and meet quality standards. Technical Proficiency in AI: Deep understanding of AI technologies, particularly Zendesk AI products, with the ability to implement and optimize these solutions effectively. Agility and Adaptability: Ability to work effectively in diverse and dynamic environments, adapting to changing client needs and industry trends. Problem-Solving Abilities: Strong analytical and problem-solving skills, with the ability to identify challenges and develop innovative solutions. Continuous Learning: Commitment to staying updated on the latest AI trends and advancements, ensuring the delivery of cutting-edge solutions to clients. Qualifications Must have a minimum of 3+ years of related experience in Consulting / Professional Services Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to build predictive models and forecasts for churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth Demonstrated experience designing and executing success plans or roadmaps that drive measurable customer outcomes Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Experience managing AI or software adoption programs with demonstrated impact on business metrics such as retention or satisfaction. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Certifications in AI strategy or project management preferred Excellent program management and cross-functional influence skills Familiarity with emerging AI trends is a plus Ability to distill complex AI concepts for diverse audiences, especially executive stakeholdersHybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Performance Analyst Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary up to 60k , plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary Triad is seeking a Performance Analyst to design, implement, and iterate performance frameworks that allow teams to understand how well a service is functioning and whether it is meeting policy and user needs. Key Responsibilities Design, implement, and continuously optimise performance measurement frameworks to drive service improvement Iterate and enhance performance frameworks based on evolving business needs and user insights Conduct in-depth performance analysis to generate clear, actionable insights and recommendations Collaborate across all service phases, including Discovery, Alpha, Beta (private and public), and Live Lead performance measurement and reporting for service assessments, ensuring readiness and compliance Ensure alignment with Government Digital Service (GDS) standards and best practices Leverage analytics tools such as Google Analytics, Microsoft Power BI, SQL, or equivalent to extract and interpret data Analyse large, complex datasets to identify trends, risks, and opportunities for improvement Design and develop intuitive dashboards to communicate performance metrics effectively Partner with stakeholders to define, refine, and track key performance indicators (KPIs) Work closely with multidisciplinary teams, including service design and policy, to inform decision-making and improve outcomes Skills and Experience Proven experience working within Government Digital Service (GDS) frameworks and standards Strong analytical capabilities, with the ability to interpret complex data and translate findings into actionable insights Proficient in a range of performance and analytics tools (e.g. Google Analytics, Microsoft Power BI, SQL or equivalents) Solid experience working in Agile environments, applying iterative and user-centred delivery approaches Qualifications & Clearances A degree or equivalent qualification related to the area you work in - Desirable Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page. Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: An interview with one of our principal consultants, covering your professional background and assessing cultural fit A final scenario-based workshop interview We aim to complete interviews and progress candidates to the offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition as a Disability Confident Leader.
Apr 21, 2026
Full time
Performance Analyst Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary up to 60k , plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary Triad is seeking a Performance Analyst to design, implement, and iterate performance frameworks that allow teams to understand how well a service is functioning and whether it is meeting policy and user needs. Key Responsibilities Design, implement, and continuously optimise performance measurement frameworks to drive service improvement Iterate and enhance performance frameworks based on evolving business needs and user insights Conduct in-depth performance analysis to generate clear, actionable insights and recommendations Collaborate across all service phases, including Discovery, Alpha, Beta (private and public), and Live Lead performance measurement and reporting for service assessments, ensuring readiness and compliance Ensure alignment with Government Digital Service (GDS) standards and best practices Leverage analytics tools such as Google Analytics, Microsoft Power BI, SQL, or equivalent to extract and interpret data Analyse large, complex datasets to identify trends, risks, and opportunities for improvement Design and develop intuitive dashboards to communicate performance metrics effectively Partner with stakeholders to define, refine, and track key performance indicators (KPIs) Work closely with multidisciplinary teams, including service design and policy, to inform decision-making and improve outcomes Skills and Experience Proven experience working within Government Digital Service (GDS) frameworks and standards Strong analytical capabilities, with the ability to interpret complex data and translate findings into actionable insights Proficient in a range of performance and analytics tools (e.g. Google Analytics, Microsoft Power BI, SQL or equivalents) Solid experience working in Agile environments, applying iterative and user-centred delivery approaches Qualifications & Clearances A degree or equivalent qualification related to the area you work in - Desirable Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page. Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: An interview with one of our principal consultants, covering your professional background and assessing cultural fit A final scenario-based workshop interview We aim to complete interviews and progress candidates to the offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition as a Disability Confident Leader.
