We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Evaluate the efforts of the activities present in the development backlog; Support the Product Owner and Functional Analysts in technical / functional analysis activities, refining the requirements and transforming them into tasks to be performed for the development team; Assign activities to internal team members or to the contact person of external teams Define the acceptance criteria for the tasks assigned to the development team in order to establish the requirements of quality, safety and adherence to Sky standards; Coordinate the work of the development team by providing indications on technical choices and ensuring compliance with architectural standards. Support the Quality Assurance function by providing the documentation and information necessary for the execution of quality tests. Support the Security Department by providing the documentation and information necessary for the execution of sec tests. Support the DevOps in defining CI/CD (Continuous Integration / Continuous Delivery) Pipelines. Provide support for the definition, execution and evaluation of non-functional test results. What you'll bring Knowledge of the fundamental principles of Software Engineering and the Software Development Life Cycle. Strong knowledge of Cloud Native technologies such as Containers/Kubernetes Knowledge of micro-services / cloud native architectures and the main design patterns. Knowledge of Docker containers and the Kubernetes orchestration platform. Knowledge of MySQL and MongoDB non-relational database. Knowledge of the Git distributed version control system and the GitLab suite. Knowledge of Git Ops approach to configuration management. CONTENT TECHNOLOGY AND INNOVATION Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 29, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Evaluate the efforts of the activities present in the development backlog; Support the Product Owner and Functional Analysts in technical / functional analysis activities, refining the requirements and transforming them into tasks to be performed for the development team; Assign activities to internal team members or to the contact person of external teams Define the acceptance criteria for the tasks assigned to the development team in order to establish the requirements of quality, safety and adherence to Sky standards; Coordinate the work of the development team by providing indications on technical choices and ensuring compliance with architectural standards. Support the Quality Assurance function by providing the documentation and information necessary for the execution of quality tests. Support the Security Department by providing the documentation and information necessary for the execution of sec tests. Support the DevOps in defining CI/CD (Continuous Integration / Continuous Delivery) Pipelines. Provide support for the definition, execution and evaluation of non-functional test results. What you'll bring Knowledge of the fundamental principles of Software Engineering and the Software Development Life Cycle. Strong knowledge of Cloud Native technologies such as Containers/Kubernetes Knowledge of micro-services / cloud native architectures and the main design patterns. Knowledge of Docker containers and the Kubernetes orchestration platform. Knowledge of MySQL and MongoDB non-relational database. Knowledge of the Git distributed version control system and the GitLab suite. Knowledge of Git Ops approach to configuration management. CONTENT TECHNOLOGY AND INNOVATION Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Evaluate the efforts of the activities present in the development backlog; Support the Product Owner and Functional Analysts in technical / functional analysis activities, refining the requirements and transforming them into tasks to be performed for the development team; Assign activities to internal team members or to the contact person of external teams Define the acceptance criteria for the tasks assigned to the development team in order to establish the requirements of quality, safety and adherence to Sky standards; Coordinate the work of the development team by providing indications on technical choices and ensuring compliance with architectural standards. Support the Quality Assurance function by providing the documentation and information necessary for the execution of quality tests. Support the Security Department by providing the documentation and information necessary for the execution of sec tests. Support the DevOps in defining CI/CD (Continuous Integration / Continuous Delivery) Pipelines. Provide support for the definition, execution and evaluation of non-functional test results. What you'll bring Knowledge of the fundamental principles of Software Engineering and the Software Development Life Cycle. Strong knowledge of Cloud Native technologies such as Containers/Kubernetes Knowledge of micro-services / cloud native architectures and the main design patterns. Knowledge of Docker containers and the Kubernetes orchestration platform. Knowledge of MySQL and MongoDB non-relational database. Knowledge of the Git distributed version control system and the GitLab suite. Knowledge of Git Ops approach to configuration management. CONTENT TECHNOLOGY AND INNOVATION Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 29, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Evaluate the efforts of the activities present in the development backlog; Support the Product Owner and Functional Analysts in technical / functional analysis activities, refining the requirements and transforming them into tasks to be performed for the development team; Assign activities to internal team members or to the contact person of external teams Define the acceptance criteria for the tasks assigned to the development team in order to establish the requirements of quality, safety and adherence to Sky standards; Coordinate the work of the development team by providing indications on technical choices and ensuring compliance with architectural standards. Support the Quality Assurance function by providing the documentation and information necessary for the execution of quality tests. Support the Security Department by providing the documentation and information necessary for the execution of sec tests. Support the DevOps in defining CI/CD (Continuous Integration / Continuous Delivery) Pipelines. Provide support for the definition, execution and evaluation of non-functional test results. What you'll bring Knowledge of the fundamental principles of Software Engineering and the Software Development Life Cycle. Strong knowledge of Cloud Native technologies such as Containers/Kubernetes Knowledge of micro-services / cloud native architectures and the main design patterns. Knowledge of Docker containers and the Kubernetes orchestration platform. Knowledge of MySQL and MongoDB non-relational database. Knowledge of the Git distributed version control system and the GitLab suite. Knowledge of Git Ops approach to configuration management. CONTENT TECHNOLOGY AND INNOVATION Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Evaluate the efforts of the activities present in the development backlog; Support the Product Owner and Functional Analysts in technical / functional analysis activities, refining the requirements and transforming them into tasks to be performed for the development team; Assign activities to internal team members or to the contact person of external teams Define the acceptance criteria for the tasks assigned to the development team in order to establish the requirements of quality, safety and adherence to Sky standards; Coordinate the work of the development team by providing indications on technical choices and ensuring compliance with architectural standards. Support the Quality Assurance function by providing the documentation and information necessary for the execution of quality tests. Support the Security Department by providing the documentation and information necessary for the execution of sec tests. Support the DevOps in defining CI/CD (Continuous Integration / Continuous Delivery) Pipelines. Provide support for the definition, execution and evaluation of non-functional test results. What you'll bring Knowledge of the fundamental principles of Software Engineering and the Software Development Life Cycle. Strong knowledge of Cloud Native technologies such as Containers/Kubernetes Knowledge of micro-services / cloud native architectures and the main design patterns. Knowledge of Docker containers and the Kubernetes orchestration platform. Knowledge of MySQL and MongoDB non-relational database. Knowledge of the Git distributed version control system and the GitLab suite. Knowledge of Git Ops approach to configuration management. CONTENT TECHNOLOGY AND INNOVATION Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 29, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Evaluate the efforts of the activities present in the development backlog; Support the Product Owner and Functional Analysts in technical / functional analysis activities, refining the requirements and transforming them into tasks to be performed for the development team; Assign activities to internal team members or to the contact person of external teams Define the acceptance criteria for the tasks assigned to the development team in order to establish the requirements of quality, safety and adherence to Sky standards; Coordinate the work of the development team by providing indications on technical choices and ensuring compliance with architectural standards. Support the Quality Assurance function by providing the documentation and information necessary for the execution of quality tests. Support the Security Department by providing the documentation and information necessary for the execution of sec tests. Support the DevOps in defining CI/CD (Continuous Integration / Continuous Delivery) Pipelines. Provide support for the definition, execution and evaluation of non-functional test results. What you'll bring Knowledge of the fundamental principles of Software Engineering and the Software Development Life Cycle. Strong knowledge of Cloud Native technologies such as Containers/Kubernetes Knowledge of micro-services / cloud native architectures and the main design patterns. Knowledge of Docker containers and the Kubernetes orchestration platform. Knowledge of MySQL and MongoDB non-relational database. Knowledge of the Git distributed version control system and the GitLab suite. Knowledge of Git Ops approach to configuration management. CONTENT TECHNOLOGY AND INNOVATION Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Evaluate the efforts of the activities present in the development backlog; Support the Product Owner and Functional Analysts in technical / functional analysis activities, refining the requirements and transforming them into tasks to be performed for the development team; Assign activities to internal team members or to the contact person of external teams Define the acceptance criteria for the tasks assigned to the development team in order to establish the requirements of quality, safety and adherence to Sky standards; Coordinate the work of the development team by providing indications on technical choices and ensuring compliance with architectural standards. Support the Quality Assurance function by providing the documentation and information necessary for the execution of quality tests. Support the Security Department by providing the documentation and information necessary for the execution of sec tests. Support the DevOps in defining CI/CD (Continuous Integration / Continuous Delivery) Pipelines. Provide support for the definition, execution and evaluation of non-functional test results. What you'll bring Knowledge of the fundamental principles of Software Engineering and the Software Development Life Cycle. Strong knowledge of Cloud Native technologies such as Containers/Kubernetes Knowledge of micro-services / cloud native architectures and the main design patterns. Knowledge of Docker containers and the Kubernetes orchestration platform. Knowledge of MySQL and MongoDB non-relational database. Knowledge of the Git distributed version control system and the GitLab suite. Knowledge of Git Ops approach to configuration management. CONTENT TECHNOLOGY AND INNOVATION Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 29, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Evaluate the efforts of the activities present in the development backlog; Support the Product Owner and Functional Analysts in technical / functional analysis activities, refining the requirements and transforming them into tasks to be performed for the development team; Assign activities to internal team members or to the contact person of external teams Define the acceptance criteria for the tasks assigned to the development team in order to establish the requirements of quality, safety and adherence to Sky standards; Coordinate the work of the development team by providing indications on technical choices and ensuring compliance with architectural standards. Support the Quality Assurance function by providing the documentation and information necessary for the execution of quality tests. Support the Security Department by providing the documentation and information necessary for the execution of sec tests. Support the DevOps in defining CI/CD (Continuous Integration / Continuous Delivery) Pipelines. Provide support for the definition, execution and evaluation of non-functional test results. What you'll bring Knowledge of the fundamental principles of Software Engineering and the Software Development Life Cycle. Strong knowledge of Cloud Native technologies such as Containers/Kubernetes Knowledge of micro-services / cloud native architectures and the main design patterns. Knowledge of Docker containers and the Kubernetes orchestration platform. Knowledge of MySQL and MongoDB non-relational database. Knowledge of the Git distributed version control system and the GitLab suite. Knowledge of Git Ops approach to configuration management. CONTENT TECHNOLOGY AND INNOVATION Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Evaluate the efforts of the activities present in the development backlog; Support the Product Owner and Functional Analysts in technical / functional analysis activities, refining the requirements and transforming them into tasks to be performed for the development team; Assign activities to internal team members or to the contact person of external teams Define the acceptance criteria for the tasks assigned to the development team in order to establish the requirements of quality, safety and adherence to Sky standards; Coordinate the work of the development team by providing indications on technical choices and ensuring compliance with architectural standards. Support the Quality Assurance function by providing the documentation and information necessary for the execution of quality tests. Support the Security Department by providing the documentation and information necessary for the execution of sec tests. Support the DevOps in defining CI/CD (Continuous Integration / Continuous Delivery) Pipelines. Provide support for the definition, execution and evaluation of non-functional test results. What you'll bring Knowledge of the fundamental principles of Software Engineering and the Software Development Life Cycle. Strong knowledge of Cloud Native technologies such as Containers/Kubernetes Knowledge of micro-services / cloud native architectures and the main design patterns. Knowledge of Docker containers and the Kubernetes orchestration platform. Knowledge of MySQL and MongoDB non-relational database. Knowledge of the Git distributed version control system and the GitLab suite. Knowledge of Git Ops approach to configuration management. CONTENT TECHNOLOGY AND INNOVATION Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 29, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Evaluate the efforts of the activities present in the development backlog; Support the Product Owner and Functional Analysts in technical / functional analysis activities, refining the requirements and transforming them into tasks to be performed for the development team; Assign activities to internal team members or to the contact person of external teams Define the acceptance criteria for the tasks assigned to the development team in order to establish the requirements of quality, safety and adherence to Sky standards; Coordinate the work of the development team by providing indications on technical choices and ensuring compliance with architectural standards. Support the Quality Assurance function by providing the documentation and information necessary for the execution of quality tests. Support the Security Department by providing the documentation and information necessary for the execution of sec tests. Support the DevOps in defining CI/CD (Continuous Integration / Continuous Delivery) Pipelines. Provide support for the definition, execution and evaluation of non-functional test results. What you'll bring Knowledge of the fundamental principles of Software Engineering and the Software Development Life Cycle. Strong knowledge of Cloud Native technologies such as Containers/Kubernetes Knowledge of micro-services / cloud native architectures and the main design patterns. Knowledge of Docker containers and the Kubernetes orchestration platform. Knowledge of MySQL and MongoDB non-relational database. Knowledge of the Git distributed version control system and the GitLab suite. Knowledge of Git Ops approach to configuration management. CONTENT TECHNOLOGY AND INNOVATION Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Package: £27,000 basic + uncapped commission (Year 1 OTE: £40,000) Our client is a specialist recruitment firm placing technology professionals into the financial services sector , working with investment banks, hedge funds and FinTech companies. With offices in Bristol, London, New York and Chicago, they operate on an international scale and have built a strong reputation in high-value markets click apply for full job details
Apr 29, 2026
Full time
Package: £27,000 basic + uncapped commission (Year 1 OTE: £40,000) Our client is a specialist recruitment firm placing technology professionals into the financial services sector , working with investment banks, hedge funds and FinTech companies. With offices in Bristol, London, New York and Chicago, they operate on an international scale and have built a strong reputation in high-value markets click apply for full job details
Enterprise customers. Complex challenges. Own Revenue Growth We are a rapidly growing Top Tier ServiceNow Partner , helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform. We're looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements. This isn't a "renewals" account management role - it's about building strategic partnerships and unlocking new opportunities across complex organisations . Hybrid Working UK. London 2 days per week at The Ministry - London's coolest workspace (Yes, the same people as the Ministry of Sound). The Role: Strategic Enterprise Sales Account Manager This is a growth-focused enterprise account management role where you'll take ownership of a portfolio of strategic customers and help them maximise the value of their ServiceNow investment. You'll be responsible for developing long-term account strategies, building strong stakeholder relationships, and identifying opportunities to expand services across complex organisations. This isn't a renewals-only role - we're looking for someone who enjoys thinking commercially, uncovering opportunities, and driving meaningful account growth. Working closely with our Technical Consultants, Architects, Engagement Managers and Customer Success teams, you'll shape solutions that solve real business problems while delivering measurable value for customers. What You'll Be Doing • Build and nurture strong relationships with senior stakeholders across customer accounts • Develop long-term account strategies focused on expanding our footprint within customer organisations • Identify opportunities for upselling, cross-selling and new consulting engagements • Work with technical teams to design solutions that solve customer challenges • Manage contract renewals, commercial discussions and long-term customer partnerships • Lead account reviews and continually identify ways to improve customer value and engagement About You You don't need to meet every requirement below to apply. If this role excites you, and you believe you can make an impact, we'd love to hear from you. We're looking for someone who thrives on growing customer relationships and identifying opportunities within complex organisations. You might currently be a Growth Account Manager ready to step into a more strategic enterprise role, or someone already managing larger accounts who wants to join a faster-growing consulting business. We're particularly interested in candidates from managed services, consulting, or technology services environments - where success is driven by solving client problems rather than selling a fixed product. You'll bring a consultative, outcome-led approach, identifying customer needs beyond software and shaping the right service-based solutions. You should be comfortable owning the full sales cycle, from building the business case through to independently driving deals forward. Experience engaging senior stakeholders, including C-suite, is essential, along with a background in enterprise service environments (e.g. SAP, Atlassian, ServiceNow) within integrators or service partners. Experience We're Looking For • 3-5 years experience in Account Management within technology solutions services - managed services, systems Integrator, software implementation or IT consulting environment (ServiceNow experience would be beneficial) • A proven track record of growing and developing customer accounts - mid-enterprise • Experience working in solution-based sales environments - deal sizes £200-£1million+ with longer sales cycles - c12-24 months. • Strong commercial awareness including pricing discussions and contract negotiations • The ability to build long-term account strategies and identify growth opportunities • Excellent stakeholder management skills • Comfortable working in a fast-paced, high-growth environment • Experience selling into regulated or complex enterprise environments e.g. Public Sector would be advantageous • Experience in a fast-growing SME Salary & Benefits: • Bupa health insurance, GP access & Bupa dental care • Life insurance • £250 home office setup allowance • 4% employee pension • 25 days holiday increasing with tenure • Comprehensive training and development • Hybrid working from The Ministry offices in London (typically 2-3 days per week) • On-site gym • Maternity & Parental Leave • We offer an enhanced parental leave package. • For maternity and adoption, we provide 16 weeks full pay followed by 23 weeks statutory maternity pay. • For paternity and parental leave, you'll receive 4 weeks full pay. • We also support time off for ante and post-natal appointments. • Flexible Working • That's why we offer flexible working arrangements and hybrid working between home and our offices in The Ministry (SE1). • We also provide a £250 home working allowance to help you create a comfortable workspace. If you're driven by growth, thrive in complex enterprise environments, and want to be part of a business scaling at pace, this is your moment. Step into a role where your ideas matter, your impact is visible, and your success is rewarded. Apply today, for a confidential discussion. All applications are being handed by our talent partner RR (Recruitment Revolution). Please direct all interest to them in the first instance. Thanks! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.
Apr 29, 2026
Full time
Enterprise customers. Complex challenges. Own Revenue Growth We are a rapidly growing Top Tier ServiceNow Partner , helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform. We're looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements. This isn't a "renewals" account management role - it's about building strategic partnerships and unlocking new opportunities across complex organisations . Hybrid Working UK. London 2 days per week at The Ministry - London's coolest workspace (Yes, the same people as the Ministry of Sound). The Role: Strategic Enterprise Sales Account Manager This is a growth-focused enterprise account management role where you'll take ownership of a portfolio of strategic customers and help them maximise the value of their ServiceNow investment. You'll be responsible for developing long-term account strategies, building strong stakeholder relationships, and identifying opportunities to expand services across complex organisations. This isn't a renewals-only role - we're looking for someone who enjoys thinking commercially, uncovering opportunities, and driving meaningful account growth. Working closely with our Technical Consultants, Architects, Engagement Managers and Customer Success teams, you'll shape solutions that solve real business problems while delivering measurable value for customers. What You'll Be Doing • Build and nurture strong relationships with senior stakeholders across customer accounts • Develop long-term account strategies focused on expanding our footprint within customer organisations • Identify opportunities for upselling, cross-selling and new consulting engagements • Work with technical teams to design solutions that solve customer challenges • Manage contract renewals, commercial discussions and long-term customer partnerships • Lead account reviews and continually identify ways to improve customer value and engagement About You You don't need to meet every requirement below to apply. If this role excites you, and you believe you can make an impact, we'd love to hear from you. We're looking for someone who thrives on growing customer relationships and identifying opportunities within complex organisations. You might currently be a Growth Account Manager ready to step into a more strategic enterprise role, or someone already managing larger accounts who wants to join a faster-growing consulting business. We're particularly interested in candidates from managed services, consulting, or technology services environments - where success is driven by solving client problems rather than selling a fixed product. You'll bring a consultative, outcome-led approach, identifying customer needs beyond software and shaping the right service-based solutions. You should be comfortable owning the full sales cycle, from building the business case through to independently driving deals forward. Experience engaging senior stakeholders, including C-suite, is essential, along with a background in enterprise service environments (e.g. SAP, Atlassian, ServiceNow) within integrators or service partners. Experience We're Looking For • 3-5 years experience in Account Management within technology solutions services - managed services, systems Integrator, software implementation or IT consulting environment (ServiceNow experience would be beneficial) • A proven track record of growing and developing customer accounts - mid-enterprise • Experience working in solution-based sales environments - deal sizes £200-£1million+ with longer sales cycles - c12-24 months. • Strong commercial awareness including pricing discussions and contract negotiations • The ability to build long-term account strategies and identify growth opportunities • Excellent stakeholder management skills • Comfortable working in a fast-paced, high-growth environment • Experience selling into regulated or complex enterprise environments e.g. Public Sector would be advantageous • Experience in a fast-growing SME Salary & Benefits: • Bupa health insurance, GP access & Bupa dental care • Life insurance • £250 home office setup allowance • 4% employee pension • 25 days holiday increasing with tenure • Comprehensive training and development • Hybrid working from The Ministry offices in London (typically 2-3 days per week) • On-site gym • Maternity & Parental Leave • We offer an enhanced parental leave package. • For maternity and adoption, we provide 16 weeks full pay followed by 23 weeks statutory maternity pay. • For paternity and parental leave, you'll receive 4 weeks full pay. • We also support time off for ante and post-natal appointments. • Flexible Working • That's why we offer flexible working arrangements and hybrid working between home and our offices in The Ministry (SE1). • We also provide a £250 home working allowance to help you create a comfortable workspace. If you're driven by growth, thrive in complex enterprise environments, and want to be part of a business scaling at pace, this is your moment. Step into a role where your ideas matter, your impact is visible, and your success is rewarded. Apply today, for a confidential discussion. All applications are being handed by our talent partner RR (Recruitment Revolution). Please direct all interest to them in the first instance. Thanks! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.
At Conexus , we're not just building a company - we're developing careers. Every team member receives tailored training, ongoing coaching, and the support needed to become the very best version of themselves. You'll work with some of the world's most recognisable global brands across cutting-edge technology markets click apply for full job details
Apr 28, 2026
Full time
At Conexus , we're not just building a company - we're developing careers. Every team member receives tailored training, ongoing coaching, and the support needed to become the very best version of themselves. You'll work with some of the world's most recognisable global brands across cutting-edge technology markets click apply for full job details
At Conexus , we're not just building a company - we're developing careers. Every team member receives tailored training, ongoing coaching, and the support needed to become the very best version of themselves. You'll work with some of the world's most recognisable global brands across cutting-edge technology markets click apply for full job details
Apr 28, 2026
Full time
At Conexus , we're not just building a company - we're developing careers. Every team member receives tailored training, ongoing coaching, and the support needed to become the very best version of themselves. You'll work with some of the world's most recognisable global brands across cutting-edge technology markets click apply for full job details
JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Facilities Manager We are seeking a highly skilled and experienced Facilities Manager to join our property management team. The successful candidate will be responsible for providing top-tier facilities services to occupiers across our clients managed properties, adhering to JLL's best practice standards while understanding and supporting the business objectives of our investments. Team Structure: • Reports to: Senior Facilities Managers (SFM)• May supervise: Assistant Facilities Manager(s) (AFM)Reporting to the Senior Facilities Managers (SFM), the FM may have line management responsibilities for Assistant Facilities Manager(s) (AFM) in the region and will work closely in a number of 'virtual teams' within Property Management including; Client Relationship Directors (CRDs), Contract Directors (CDs), Management Services, Client Financial Services (CFS) and will take direction from Client FM Lead. What this job involves: The Facilities Manager (FM) will be directly responsible for the provision of facilities services to occupiers in one or more managed properties to best practice standards defined by JLL and is expected to understand the business objectives of the investment. What your day will look like: Facilities Management: • Deliver operational facilities-related client KPIs as outlined in the Property Management Agreement (PMA)• Implement 'Instinct' customer experience initiatives across the portfolio• Serve as the primary point of contact for occupiers regarding day-to-day building operations• Liaise with Surveyors on occupier matters that may impact valuation/investment considerations• Adhere to established procedures for out-of-hours cover and emergencies Financial Management: • Prepare and monitor service charge budgets• Conduct quarterly variance reporting and service charge reconciliation• Administer non-recoverable budgets Compliance and Risk Management: • Ensure compliance with health and safety regulations and best practices• Address risks identified in independent Risk Assessments• Implement JLL's 'Socially Responsible Management' program, including environmental and sustainability policies• Maintain, test, and implement disaster planning procedures• Organise and coordinate fire evacuation and bomb drills Technical Operations: • Maintain familiarity with all building systems (HVAC, mechanical, electrical)• Ensure proper maintenance contracts are in place as per O&M manual requirements• Collaborate with building surveyors, architects, and consultants on major works• Identify and arrange minor planned works Contractor Management: • Procure supplies and services in accordance with JLL's PAM procurement program• Monitor contractor performance against agreed standards• Prepare site regulations and issue work permits for contractor activities• Regularly assess and enhance the quality of services provided on-site and implement improvements Documentation and Reporting: • Maintain proper site records and routine correspondence• Develop and maintain occupier handbooks• Assist in insurance claim submissions and manage related works Property Portfolio Management: • Monitor vacant/void properties in conjunction with client insurance policies• Establish regular site inspection programs• Ensure readiness for property sales and assist with due diligence enquiries• Address emergencies and urgent issues promptly, managing outcomes effectively. Required Skills & Experience • IWFM / BIFM qualification or similar in facilities operational management• IOSH Qualification• Proficient in IT systems relevant to property management• Strong commercial awareness and ability to identify business improvement opportunities• Excellent stakeholder management skills• Previous experience in the property industry or similar business line, with client-facing experience• Change advocate with a drive to support operational business improvements• Strong organisational and communication skills (both verbal and written)• Results-driven mindset• Thorough understanding of Health & Safety and Compliance requirements (ISO14001 and ISO45001)• Solid knowledge of safety, quality, and cost risks in facilities management Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential
Apr 28, 2026
Full time
JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Facilities Manager We are seeking a highly skilled and experienced Facilities Manager to join our property management team. The successful candidate will be responsible for providing top-tier facilities services to occupiers across our clients managed properties, adhering to JLL's best practice standards while understanding and supporting the business objectives of our investments. Team Structure: • Reports to: Senior Facilities Managers (SFM)• May supervise: Assistant Facilities Manager(s) (AFM)Reporting to the Senior Facilities Managers (SFM), the FM may have line management responsibilities for Assistant Facilities Manager(s) (AFM) in the region and will work closely in a number of 'virtual teams' within Property Management including; Client Relationship Directors (CRDs), Contract Directors (CDs), Management Services, Client Financial Services (CFS) and will take direction from Client FM Lead. What this job involves: The Facilities Manager (FM) will be directly responsible for the provision of facilities services to occupiers in one or more managed properties to best practice standards defined by JLL and is expected to understand the business objectives of the investment. What your day will look like: Facilities Management: • Deliver operational facilities-related client KPIs as outlined in the Property Management Agreement (PMA)• Implement 'Instinct' customer experience initiatives across the portfolio• Serve as the primary point of contact for occupiers regarding day-to-day building operations• Liaise with Surveyors on occupier matters that may impact valuation/investment considerations• Adhere to established procedures for out-of-hours cover and emergencies Financial Management: • Prepare and monitor service charge budgets• Conduct quarterly variance reporting and service charge reconciliation• Administer non-recoverable budgets Compliance and Risk Management: • Ensure compliance with health and safety regulations and best practices• Address risks identified in independent Risk Assessments• Implement JLL's 'Socially Responsible Management' program, including environmental and sustainability policies• Maintain, test, and implement disaster planning procedures• Organise and coordinate fire evacuation and bomb drills Technical Operations: • Maintain familiarity with all building systems (HVAC, mechanical, electrical)• Ensure proper maintenance contracts are in place as per O&M manual requirements• Collaborate with building surveyors, architects, and consultants on major works• Identify and arrange minor planned works Contractor Management: • Procure supplies and services in accordance with JLL's PAM procurement program• Monitor contractor performance against agreed standards• Prepare site regulations and issue work permits for contractor activities• Regularly assess and enhance the quality of services provided on-site and implement improvements Documentation and Reporting: • Maintain proper site records and routine correspondence• Develop and maintain occupier handbooks• Assist in insurance claim submissions and manage related works Property Portfolio Management: • Monitor vacant/void properties in conjunction with client insurance policies• Establish regular site inspection programs• Ensure readiness for property sales and assist with due diligence enquiries• Address emergencies and urgent issues promptly, managing outcomes effectively. Required Skills & Experience • IWFM / BIFM qualification or similar in facilities operational management• IOSH Qualification• Proficient in IT systems relevant to property management• Strong commercial awareness and ability to identify business improvement opportunities• Excellent stakeholder management skills• Previous experience in the property industry or similar business line, with client-facing experience• Change advocate with a drive to support operational business improvements• Strong organisational and communication skills (both verbal and written)• Results-driven mindset• Thorough understanding of Health & Safety and Compliance requirements (ISO14001 and ISO45001)• Solid knowledge of safety, quality, and cost risks in facilities management Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential
Oracle HCM Transformation Lead - Senior Manager UK Wide (Hybrid)Circa £75,000 We are supporting a leading consulting organisation in their search for an experienced Oracle HCM Transformation Lead to drive large-scale HR transformation programmes across a diverse client portfolio. This is a leadership role where you will take ownership of end-to-end HCM workstreams, combining deep functional HR knowledge with strong Oracle Fusion HCM expertise. You will work closely with senior stakeholders to shape, design, and deliver transformation initiatives that modernise HR operating models and technology landscapes. Key Responsibilities Lead and manage Oracle HCM transformation workstreams across the full project lifecycle (design, build, test, deploy) Act as a trusted advisor to HR and business stakeholders, translating business requirements into scalable Oracle HCM solutions Drive solution design across core HCM modules, ensuring alignment with HR best practices and organisational goals Oversee and guide functional consultants and delivery teams, ensuring high-quality outputs and timely delivery Support programme governance, risk management, and stakeholder engagement at all levels Contribute to business development and pre-sales activities, including solution shaping and proposal development Required Experience Proven experience leading Oracle HCM implementations or transformations in a consulting environment Strong functional understanding of HR operating models and processes, including: Core HR Recruitment / Talent Acquisition Time & Labour Workforce Management / Resource Management Deep expertise in Oracle Fusion HCM modules, including configuration and solution design Demonstrated ability to lead workstreams and manage cross-functional teams in complex programme environments Experience engaging with senior stakeholders and HR leadership teams Consulting background with exposure to multiple industries and clients Additional Requirements Willingness to travel and work on client sites as required Eligibility for security clearance (due to client requirements) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Apr 28, 2026
Full time
Oracle HCM Transformation Lead - Senior Manager UK Wide (Hybrid)Circa £75,000 We are supporting a leading consulting organisation in their search for an experienced Oracle HCM Transformation Lead to drive large-scale HR transformation programmes across a diverse client portfolio. This is a leadership role where you will take ownership of end-to-end HCM workstreams, combining deep functional HR knowledge with strong Oracle Fusion HCM expertise. You will work closely with senior stakeholders to shape, design, and deliver transformation initiatives that modernise HR operating models and technology landscapes. Key Responsibilities Lead and manage Oracle HCM transformation workstreams across the full project lifecycle (design, build, test, deploy) Act as a trusted advisor to HR and business stakeholders, translating business requirements into scalable Oracle HCM solutions Drive solution design across core HCM modules, ensuring alignment with HR best practices and organisational goals Oversee and guide functional consultants and delivery teams, ensuring high-quality outputs and timely delivery Support programme governance, risk management, and stakeholder engagement at all levels Contribute to business development and pre-sales activities, including solution shaping and proposal development Required Experience Proven experience leading Oracle HCM implementations or transformations in a consulting environment Strong functional understanding of HR operating models and processes, including: Core HR Recruitment / Talent Acquisition Time & Labour Workforce Management / Resource Management Deep expertise in Oracle Fusion HCM modules, including configuration and solution design Demonstrated ability to lead workstreams and manage cross-functional teams in complex programme environments Experience engaging with senior stakeholders and HR leadership teams Consulting background with exposure to multiple industries and clients Additional Requirements Willingness to travel and work on client sites as required Eligibility for security clearance (due to client requirements) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Enterprise customers. Complex challenges. Own Revenue Growth We are a rapidly growing Top Tier ServiceNow Partner , helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform. We're looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements. This isn't a "renewals" account management role - it's about building strategic partnerships and unlocking new opportunities across complex organisations . Hybrid Working UK. London 2 days per week at The Ministry - London's coolest workspace (Yes, the same people as the Ministry of Sound). The Role: Strategic Enterprise Sales Account Manager This is a growth-focused enterprise account management role where you'll take ownership of a portfolio of strategic customers and help them maximise the value of their ServiceNow investment. You'll be responsible for developing long-term account strategies, building strong stakeholder relationships, and identifying opportunities to expand services across complex organisations. This isn't a renewals-only role - we're looking for someone who enjoys thinking commercially, uncovering opportunities, and driving meaningful account growth. Working closely with our Technical Consultants, Architects, Engagement Managers and Customer Success teams, you'll shape solutions that solve real business problems while delivering measurable value for customers. What You'll Be Doing • Build and nurture strong relationships with senior stakeholders across customer accounts • Develop long-term account strategies focused on expanding our footprint within customer organisations • Identify opportunities for upselling, cross-selling and new consulting engagements • Work with technical teams to design solutions that solve customer challenges • Manage contract renewals, commercial discussions and long-term customer partnerships • Lead account reviews and continually identify ways to improve customer value and engagement About You You don't need to meet every requirement below to apply. If this role excites you, and you believe you can make an impact, we'd love to hear from you. We're looking for someone who thrives on growing customer relationships and identifying opportunities within complex organisations. You might currently be a Growth Account Manager ready to step into a more strategic enterprise role, or someone already managing larger accounts who wants to join a faster-growing consulting business. We're particularly interested in candidates from managed services, consulting, or technology services environments - where success is driven by solving client problems rather than selling a fixed product. You'll bring a consultative, outcome-led approach, identifying customer needs beyond software and shaping the right service-based solutions. You should be comfortable owning the full sales cycle, from building the business case through to independently driving deals forward. Experience engaging senior stakeholders, including C-suite, is essential, along with a background in enterprise service environments (e.g. SAP, Atlassian, ServiceNow) within integrators or service partners. Experience We're Looking For • 3-5 years experience in Account Management within technology solutions services - managed services, systems Integrator, software implementation or IT consulting environment (ServiceNow experience would be beneficial) • A proven track record of growing and developing customer accounts - mid-enterprise • Experience working in solution-based sales environments - deal sizes £200-£1million+ with longer sales cycles - c12-24 months. • Strong commercial awareness including pricing discussions and contract negotiations • The ability to build long-term account strategies and identify growth opportunities • Excellent stakeholder management skills • Comfortable working in a fast-paced, high-growth environment • Experience selling into regulated or complex enterprise environments e.g. Public Sector would be advantageous • Experience in a fast-growing SME Salary & Benefits: • Bupa health insurance, GP access & Bupa dental care • Life insurance • £250 home office setup allowance • 4% employee pension • 25 days holiday increasing with tenure • Comprehensive training and development • Hybrid working from The Ministry offices in London (typically 2-3 days per week) • On-site gym • Maternity & Parental Leave • We offer an enhanced parental leave package. • For maternity and adoption, we provide 16 weeks full pay followed by 23 weeks statutory maternity pay. • For paternity and parental leave, you'll receive 4 weeks full pay. • We also support time off for ante and post-natal appointments. • Flexible Working • That's why we offer flexible working arrangements and hybrid working between home and our offices in The Ministry (SE1). • We also provide a £250 home working allowance to help you create a comfortable workspace. If you're driven by growth, thrive in complex enterprise environments, and want to be part of a business scaling at pace, this is your moment. Step into a role where your ideas matter, your impact is visible, and your success is rewarded. Apply today, for a confidential discussion. All applications are being handed by our talent partner RR (Recruitment Revolution). Please direct all interest to them in the first instance. Thanks! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.
Apr 27, 2026
Full time
Enterprise customers. Complex challenges. Own Revenue Growth We are a rapidly growing Top Tier ServiceNow Partner , helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform. We're looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements. This isn't a "renewals" account management role - it's about building strategic partnerships and unlocking new opportunities across complex organisations . Hybrid Working UK. London 2 days per week at The Ministry - London's coolest workspace (Yes, the same people as the Ministry of Sound). The Role: Strategic Enterprise Sales Account Manager This is a growth-focused enterprise account management role where you'll take ownership of a portfolio of strategic customers and help them maximise the value of their ServiceNow investment. You'll be responsible for developing long-term account strategies, building strong stakeholder relationships, and identifying opportunities to expand services across complex organisations. This isn't a renewals-only role - we're looking for someone who enjoys thinking commercially, uncovering opportunities, and driving meaningful account growth. Working closely with our Technical Consultants, Architects, Engagement Managers and Customer Success teams, you'll shape solutions that solve real business problems while delivering measurable value for customers. What You'll Be Doing • Build and nurture strong relationships with senior stakeholders across customer accounts • Develop long-term account strategies focused on expanding our footprint within customer organisations • Identify opportunities for upselling, cross-selling and new consulting engagements • Work with technical teams to design solutions that solve customer challenges • Manage contract renewals, commercial discussions and long-term customer partnerships • Lead account reviews and continually identify ways to improve customer value and engagement About You You don't need to meet every requirement below to apply. If this role excites you, and you believe you can make an impact, we'd love to hear from you. We're looking for someone who thrives on growing customer relationships and identifying opportunities within complex organisations. You might currently be a Growth Account Manager ready to step into a more strategic enterprise role, or someone already managing larger accounts who wants to join a faster-growing consulting business. We're particularly interested in candidates from managed services, consulting, or technology services environments - where success is driven by solving client problems rather than selling a fixed product. You'll bring a consultative, outcome-led approach, identifying customer needs beyond software and shaping the right service-based solutions. You should be comfortable owning the full sales cycle, from building the business case through to independently driving deals forward. Experience engaging senior stakeholders, including C-suite, is essential, along with a background in enterprise service environments (e.g. SAP, Atlassian, ServiceNow) within integrators or service partners. Experience We're Looking For • 3-5 years experience in Account Management within technology solutions services - managed services, systems Integrator, software implementation or IT consulting environment (ServiceNow experience would be beneficial) • A proven track record of growing and developing customer accounts - mid-enterprise • Experience working in solution-based sales environments - deal sizes £200-£1million+ with longer sales cycles - c12-24 months. • Strong commercial awareness including pricing discussions and contract negotiations • The ability to build long-term account strategies and identify growth opportunities • Excellent stakeholder management skills • Comfortable working in a fast-paced, high-growth environment • Experience selling into regulated or complex enterprise environments e.g. Public Sector would be advantageous • Experience in a fast-growing SME Salary & Benefits: • Bupa health insurance, GP access & Bupa dental care • Life insurance • £250 home office setup allowance • 4% employee pension • 25 days holiday increasing with tenure • Comprehensive training and development • Hybrid working from The Ministry offices in London (typically 2-3 days per week) • On-site gym • Maternity & Parental Leave • We offer an enhanced parental leave package. • For maternity and adoption, we provide 16 weeks full pay followed by 23 weeks statutory maternity pay. • For paternity and parental leave, you'll receive 4 weeks full pay. • We also support time off for ante and post-natal appointments. • Flexible Working • That's why we offer flexible working arrangements and hybrid working between home and our offices in The Ministry (SE1). • We also provide a £250 home working allowance to help you create a comfortable workspace. If you're driven by growth, thrive in complex enterprise environments, and want to be part of a business scaling at pace, this is your moment. Step into a role where your ideas matter, your impact is visible, and your success is rewarded. Apply today, for a confidential discussion. All applications are being handed by our talent partner RR (Recruitment Revolution). Please direct all interest to them in the first instance. Thanks! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.
Enterprise customers. Complex challenges. Own Revenue Growth We are a rapidly growing Top Tier ServiceNow Partner , helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform. We're looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements. This isn't a "renewals" account management role - it's about building strategic partnerships and unlocking new opportunities across complex organisations . Hybrid Working UK. London 2 days per week at The Ministry - London's coolest workspace (Yes, the same people as the Ministry of Sound). The Role: Strategic Enterprise Sales Account Manager This is a growth-focused enterprise account management role where you'll take ownership of a portfolio of strategic customers and help them maximise the value of their ServiceNow investment. You'll be responsible for developing long-term account strategies, building strong stakeholder relationships, and identifying opportunities to expand services across complex organisations. This isn't a renewals-only role - we're looking for someone who enjoys thinking commercially, uncovering opportunities, and driving meaningful account growth. Working closely with our Technical Consultants, Architects, Engagement Managers and Customer Success teams, you'll shape solutions that solve real business problems while delivering measurable value for customers. What You'll Be Doing • Build and nurture strong relationships with senior stakeholders across customer accounts • Develop long-term account strategies focused on expanding our footprint within customer organisations • Identify opportunities for upselling, cross-selling and new consulting engagements • Work with technical teams to design solutions that solve customer challenges • Manage contract renewals, commercial discussions and long-term customer partnerships • Lead account reviews and continually identify ways to improve customer value and engagement About You You don't need to meet every requirement below to apply. If this role excites you, and you believe you can make an impact, we'd love to hear from you. We're looking for someone who thrives on growing customer relationships and identifying opportunities within complex organisations. You might currently be a Growth Account Manager ready to step into a more strategic enterprise role, or someone already managing larger accounts who wants to join a faster-growing consulting business. We're particularly interested in candidates from managed services, consulting, or technology services environments - where success is driven by solving client problems rather than selling a fixed product. You'll bring a consultative, outcome-led approach, identifying customer needs beyond software and shaping the right service-based solutions. You should be comfortable owning the full sales cycle, from building the business case through to independently driving deals forward. Experience engaging senior stakeholders, including C-suite, is essential, along with a background in enterprise service environments (e.g. SAP, Atlassian, ServiceNow) within integrators or service partners. Experience We're Looking For • 3-5 years experience in Account Management within technology solutions services - managed services, systems Integrator, software implementation or IT consulting environment (ServiceNow experience would be beneficial) • A proven track record of growing and developing customer accounts - mid-enterprise • Experience working in solution-based sales environments - deal sizes £200-£1million+ with longer sales cycles - c12-24 months. • Strong commercial awareness including pricing discussions and contract negotiations • The ability to build long-term account strategies and identify growth opportunities • Excellent stakeholder management skills • Comfortable working in a fast-paced, high-growth environment • Experience selling into regulated or complex enterprise environments e.g. Public Sector would be advantageous • Experience in a fast-growing SME Salary & Benefits: • Bupa health insurance, GP access & Bupa dental care • Life insurance • £250 home office setup allowance • 4% employee pension • 25 days holiday increasing with tenure • Comprehensive training and development • Hybrid working from The Ministry offices in London (typically 2-3 days per week) • On-site gym • Maternity & Parental Leave • We offer an enhanced parental leave package. • For maternity and adoption, we provide 16 weeks full pay followed by 23 weeks statutory maternity pay. • For paternity and parental leave, you'll receive 4 weeks full pay. • We also support time off for ante and post-natal appointments. • Flexible Working • That's why we offer flexible working arrangements and hybrid working between home and our offices in The Ministry (SE1). • We also provide a £250 home working allowance to help you create a comfortable workspace. If you're driven by growth, thrive in complex enterprise environments, and want to be part of a business scaling at pace, this is your moment. Step into a role where your ideas matter, your impact is visible, and your success is rewarded. Apply today, for a confidential discussion. All applications are being handed by our talent partner RR (Recruitment Revolution). Please direct all interest to them in the first instance. Thanks! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.
Apr 27, 2026
Full time
Enterprise customers. Complex challenges. Own Revenue Growth We are a rapidly growing Top Tier ServiceNow Partner , helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform. We're looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements. This isn't a "renewals" account management role - it's about building strategic partnerships and unlocking new opportunities across complex organisations . Hybrid Working UK. London 2 days per week at The Ministry - London's coolest workspace (Yes, the same people as the Ministry of Sound). The Role: Strategic Enterprise Sales Account Manager This is a growth-focused enterprise account management role where you'll take ownership of a portfolio of strategic customers and help them maximise the value of their ServiceNow investment. You'll be responsible for developing long-term account strategies, building strong stakeholder relationships, and identifying opportunities to expand services across complex organisations. This isn't a renewals-only role - we're looking for someone who enjoys thinking commercially, uncovering opportunities, and driving meaningful account growth. Working closely with our Technical Consultants, Architects, Engagement Managers and Customer Success teams, you'll shape solutions that solve real business problems while delivering measurable value for customers. What You'll Be Doing • Build and nurture strong relationships with senior stakeholders across customer accounts • Develop long-term account strategies focused on expanding our footprint within customer organisations • Identify opportunities for upselling, cross-selling and new consulting engagements • Work with technical teams to design solutions that solve customer challenges • Manage contract renewals, commercial discussions and long-term customer partnerships • Lead account reviews and continually identify ways to improve customer value and engagement About You You don't need to meet every requirement below to apply. If this role excites you, and you believe you can make an impact, we'd love to hear from you. We're looking for someone who thrives on growing customer relationships and identifying opportunities within complex organisations. You might currently be a Growth Account Manager ready to step into a more strategic enterprise role, or someone already managing larger accounts who wants to join a faster-growing consulting business. We're particularly interested in candidates from managed services, consulting, or technology services environments - where success is driven by solving client problems rather than selling a fixed product. You'll bring a consultative, outcome-led approach, identifying customer needs beyond software and shaping the right service-based solutions. You should be comfortable owning the full sales cycle, from building the business case through to independently driving deals forward. Experience engaging senior stakeholders, including C-suite, is essential, along with a background in enterprise service environments (e.g. SAP, Atlassian, ServiceNow) within integrators or service partners. Experience We're Looking For • 3-5 years experience in Account Management within technology solutions services - managed services, systems Integrator, software implementation or IT consulting environment (ServiceNow experience would be beneficial) • A proven track record of growing and developing customer accounts - mid-enterprise • Experience working in solution-based sales environments - deal sizes £200-£1million+ with longer sales cycles - c12-24 months. • Strong commercial awareness including pricing discussions and contract negotiations • The ability to build long-term account strategies and identify growth opportunities • Excellent stakeholder management skills • Comfortable working in a fast-paced, high-growth environment • Experience selling into regulated or complex enterprise environments e.g. Public Sector would be advantageous • Experience in a fast-growing SME Salary & Benefits: • Bupa health insurance, GP access & Bupa dental care • Life insurance • £250 home office setup allowance • 4% employee pension • 25 days holiday increasing with tenure • Comprehensive training and development • Hybrid working from The Ministry offices in London (typically 2-3 days per week) • On-site gym • Maternity & Parental Leave • We offer an enhanced parental leave package. • For maternity and adoption, we provide 16 weeks full pay followed by 23 weeks statutory maternity pay. • For paternity and parental leave, you'll receive 4 weeks full pay. • We also support time off for ante and post-natal appointments. • Flexible Working • That's why we offer flexible working arrangements and hybrid working between home and our offices in The Ministry (SE1). • We also provide a £250 home working allowance to help you create a comfortable workspace. If you're driven by growth, thrive in complex enterprise environments, and want to be part of a business scaling at pace, this is your moment. Step into a role where your ideas matter, your impact is visible, and your success is rewarded. Apply today, for a confidential discussion. All applications are being handed by our talent partner RR (Recruitment Revolution). Please direct all interest to them in the first instance. Thanks! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.
A leading customer experience company in Greater London is seeking an experienced AI Services Consultant to provide technical solutions and guide customers on AI adoption. Your role includes accelerating time-to-value, overseeing project delivery, and maintaining high levels of customer satisfaction. Ideal candidates will have over 3 years of consulting experience, strong communication skills, and a background in enterprise technology. This role allows for hybrid working, blending in-office collaboration with remote flexibility.
Apr 27, 2026
Full time
A leading customer experience company in Greater London is seeking an experienced AI Services Consultant to provide technical solutions and guide customers on AI adoption. Your role includes accelerating time-to-value, overseeing project delivery, and maintaining high levels of customer satisfaction. Ideal candidates will have over 3 years of consulting experience, strong communication skills, and a background in enterprise technology. This role allows for hybrid working, blending in-office collaboration with remote flexibility.
Digital Solution Architect - Consultancy UK Hybrid Working Akkodis are currently working in partnership with a leading transformation consultancy that helps organisations solve complex challenges and deliver meaningful digital change. We are looking for a Digital Solution Architect to join a dynamic Digital Architecture team. If you enjoy combining technical depth with business insight - and want to influence how digital products and services are designed and delivered - this role could be for you. The role As a Solution Architect, you will play a key role in designing and shaping end-to-end digital solutions for a wide range of clients. You will work as part of agile, product-focused teams, helping define architectures that support innovative services, new digital products and large-scale technology transformation. You will operate across the full lifecycle - from early concept and experimentation through to delivery - providing both strategic direction and hands-on technical leadership. What you'll be doing Designing end-to-end digital solutions aligned to business goals and user needs Defining architectural approaches, standards and patterns and ensuring consistent application Working closely with clients in agile, customer-centric delivery teams Providing technical leadership and guidance to scrum teams and product designers Building and validating ideas through prototypes, MVPs, spikes and pilots Assessing technical feasibility and translating complex ideas into practical solutions Collaborating with UX designers, service designers and developers to enable rapid, iterative delivery You will also have opportunities to: Support business development activities such as proposals, bids and client pitches Contribute to internal initiatives, propositions, campaigns and thought leadership Develop your own skills through training, certifications and learning programmes What we're looking for We are seeking someone who can connect technology decisions to tangible business outcomes. Experience delivering digital solutions on one or more cloud platforms (AWS, Azure or GCP) Strong knowledge of cloud-native architectures, including PaaS, SaaS, serverless and microservices Confidence working in agile environments, balancing speed, governance and quality Hands-on experience building and testing applications or prototypes Ability to communicate effectively with both technical and non-technical stakeholders Experience designing solutions that are cost-effective, scalable and user-centred Awareness of current and emerging technology trends, with experience across DevOps and waterfall delivery Desire to develop others through mentoring, coaching or line management Eligible for security clearance. Why join? You will work in multi-disciplinary teams alongside experienced architects, consultants and business specialists, helping clients achieve measurable outcomes through technology. Opportunities to work on high-impact digital transformation programmes A collaborative culture that values curiosity, innovation and professional growth Clear investment in career development and progression Hybrid and flexible working to support work-life balance A strong focus on wellbeing, inclusion and employee support Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Apr 26, 2026
Full time
Digital Solution Architect - Consultancy UK Hybrid Working Akkodis are currently working in partnership with a leading transformation consultancy that helps organisations solve complex challenges and deliver meaningful digital change. We are looking for a Digital Solution Architect to join a dynamic Digital Architecture team. If you enjoy combining technical depth with business insight - and want to influence how digital products and services are designed and delivered - this role could be for you. The role As a Solution Architect, you will play a key role in designing and shaping end-to-end digital solutions for a wide range of clients. You will work as part of agile, product-focused teams, helping define architectures that support innovative services, new digital products and large-scale technology transformation. You will operate across the full lifecycle - from early concept and experimentation through to delivery - providing both strategic direction and hands-on technical leadership. What you'll be doing Designing end-to-end digital solutions aligned to business goals and user needs Defining architectural approaches, standards and patterns and ensuring consistent application Working closely with clients in agile, customer-centric delivery teams Providing technical leadership and guidance to scrum teams and product designers Building and validating ideas through prototypes, MVPs, spikes and pilots Assessing technical feasibility and translating complex ideas into practical solutions Collaborating with UX designers, service designers and developers to enable rapid, iterative delivery You will also have opportunities to: Support business development activities such as proposals, bids and client pitches Contribute to internal initiatives, propositions, campaigns and thought leadership Develop your own skills through training, certifications and learning programmes What we're looking for We are seeking someone who can connect technology decisions to tangible business outcomes. Experience delivering digital solutions on one or more cloud platforms (AWS, Azure or GCP) Strong knowledge of cloud-native architectures, including PaaS, SaaS, serverless and microservices Confidence working in agile environments, balancing speed, governance and quality Hands-on experience building and testing applications or prototypes Ability to communicate effectively with both technical and non-technical stakeholders Experience designing solutions that are cost-effective, scalable and user-centred Awareness of current and emerging technology trends, with experience across DevOps and waterfall delivery Desire to develop others through mentoring, coaching or line management Eligible for security clearance. Why join? You will work in multi-disciplinary teams alongside experienced architects, consultants and business specialists, helping clients achieve measurable outcomes through technology. Opportunities to work on high-impact digital transformation programmes A collaborative culture that values curiosity, innovation and professional growth Clear investment in career development and progression Hybrid and flexible working to support work-life balance A strong focus on wellbeing, inclusion and employee support Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Lead Structural Engineer (Chartered) Hertfordshire / North West London area (3 days in office) Exceptional Technical Environment Career Development Industry-Leading Organisation Salary up to £75,000 + benefits Zest4Talent are proud to be partnering with a highly respected organisation within the built environment sector who are looking to appoint a Lead Structural Engineer to strengthen their structural technology capability. This is an excellent opportunity for a Chartered Structural Engineer (MIStructE / MICE) with strong technical expertise to join an organisation known for its contribution to engineering excellence, structural testing and innovation across the UK construction industry. The Opportunity You will be joining a technically driven environment where engineering integrity, research and quality sit at the heart of the organisation's work. Provide technical leadership across structural engineering and testing activities Apply strong expertise in BS and EN codes and standards Oversee complex structural engineering projects and technical services Coordinate multidisciplinary teams including engineers and technicians Contribute to technical proposals, reports and client engagement Support the organisation's reputation within the structural engineering and built environment community Experience with structural behaviour analysis, structural fire engineering, or FEA modelling would be highly advantageous This role requires three days per week in the office, as collaboration with engineering and technical teams is an important element of the position. Why Join? This organisation is widely recognised for its technical expertise and contribution to the built environment. You will be joining a team working on complex engineering challenges, structural testing programmes and industry-leading technical work. This role offers the opportunity to play a key part in shaping structural engineering capability within a respected organisation while working alongside highly experienced technical specialists. Interested in applying or learning more? Matt - Zest4Talent values inclusivity and diversity and is committed to promoting equal opportunities for all candidates. All consultants are Recruitment and Employment Confederation trained and accredited. All applications are handled with the strictest confidence. Please note this role cannot support visa sponsorship. If you do not hear from us within seven days, your application has not been successful on this occasion. However, we may retain your details for suitable future vacancies. Zest4Talent acts as a specialist recruitment agency working on behalf of our clients.
Apr 25, 2026
Full time
Lead Structural Engineer (Chartered) Hertfordshire / North West London area (3 days in office) Exceptional Technical Environment Career Development Industry-Leading Organisation Salary up to £75,000 + benefits Zest4Talent are proud to be partnering with a highly respected organisation within the built environment sector who are looking to appoint a Lead Structural Engineer to strengthen their structural technology capability. This is an excellent opportunity for a Chartered Structural Engineer (MIStructE / MICE) with strong technical expertise to join an organisation known for its contribution to engineering excellence, structural testing and innovation across the UK construction industry. The Opportunity You will be joining a technically driven environment where engineering integrity, research and quality sit at the heart of the organisation's work. Provide technical leadership across structural engineering and testing activities Apply strong expertise in BS and EN codes and standards Oversee complex structural engineering projects and technical services Coordinate multidisciplinary teams including engineers and technicians Contribute to technical proposals, reports and client engagement Support the organisation's reputation within the structural engineering and built environment community Experience with structural behaviour analysis, structural fire engineering, or FEA modelling would be highly advantageous This role requires three days per week in the office, as collaboration with engineering and technical teams is an important element of the position. Why Join? This organisation is widely recognised for its technical expertise and contribution to the built environment. You will be joining a team working on complex engineering challenges, structural testing programmes and industry-leading technical work. This role offers the opportunity to play a key part in shaping structural engineering capability within a respected organisation while working alongside highly experienced technical specialists. Interested in applying or learning more? Matt - Zest4Talent values inclusivity and diversity and is committed to promoting equal opportunities for all candidates. All consultants are Recruitment and Employment Confederation trained and accredited. All applications are handled with the strictest confidence. Please note this role cannot support visa sponsorship. If you do not hear from us within seven days, your application has not been successful on this occasion. However, we may retain your details for suitable future vacancies. Zest4Talent acts as a specialist recruitment agency working on behalf of our clients.
We are working with a client who is a global leader in consulting, technology services, and digital transformation, committed to delivering positive change through technology and human collaboration. They are seeking an experienced SAP BRIM FI-CA Consultant with strong hands-on delivery across Convergent Invoicing and FI-CA, supporting end-to-end BRIM functional processes and complex billing models.Only candidates with significant hands-on SAP experience, specifically in SAP BRIM Convergent Invoicing and FI-CA will be considered. You need an end-to-end understanding of BRIM functional processes and data flows. You should have experience of working on 2-3 BRIM CI/FI-CA implementation projects. Strong knowledge of usage-based and recurring billing scenarios. FI-CA configuration experience including document configuration, posting areas, clearing variants and clearing rules. Inbound and outbound payment handling, bank integration, write-offs and G/L postings. Strong understanding of finance process flows and finance master data. Working knowledge of BITs, CITs, billing, invoicing, posting areas and FI-CA posting.Please be clear that only candidates that meet the above criteria with the right to work and are resident in the UK will be considered. This role will allow for remote working here in the UK, but you must be able to attend key client sites in London when needed. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 24, 2026
Contractor
We are working with a client who is a global leader in consulting, technology services, and digital transformation, committed to delivering positive change through technology and human collaboration. They are seeking an experienced SAP BRIM FI-CA Consultant with strong hands-on delivery across Convergent Invoicing and FI-CA, supporting end-to-end BRIM functional processes and complex billing models.Only candidates with significant hands-on SAP experience, specifically in SAP BRIM Convergent Invoicing and FI-CA will be considered. You need an end-to-end understanding of BRIM functional processes and data flows. You should have experience of working on 2-3 BRIM CI/FI-CA implementation projects. Strong knowledge of usage-based and recurring billing scenarios. FI-CA configuration experience including document configuration, posting areas, clearing variants and clearing rules. Inbound and outbound payment handling, bank integration, write-offs and G/L postings. Strong understanding of finance process flows and finance master data. Working knowledge of BITs, CITs, billing, invoicing, posting areas and FI-CA posting.Please be clear that only candidates that meet the above criteria with the right to work and are resident in the UK will be considered. This role will allow for remote working here in the UK, but you must be able to attend key client sites in London when needed. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
We are working with a client who is a global leader in consulting, technology services, and digital transformation, committed to delivering positive change through technology and human collaboration. They are seeking a SAP BRIM Convergent Invoicing Functional Consultant to support complex billing and invoicing solutions across BRIM implementations.Candidates will only be considered if they can evidence strong commercial experience with SAP with a Convergent Invoicing focus. You should have experience delivering at least 2 or 3 SAP BRIM Converged Invoicing projects. You need to understand end-to-end BRIM functional processes and data flows. Experience with usage-based and recurring billing. Strong knowledge of BITs and CITs. Billing, invoicing, posting areas and bill cycle configuration. FI-CA posting integration. Revenue accrual, billing requests and invoicing offsetting. Basic knowledge of FI-CA configuration and processes. SAP BRIM Certification would be advantageous. Please be clear that only candidates that meet the above criteria with the right to work and are resident in the UK with a UK Passport will be considered. This role will allow for remote working here in the UK with occasional travel into London - but you must live in the UK! Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 24, 2026
Contractor
We are working with a client who is a global leader in consulting, technology services, and digital transformation, committed to delivering positive change through technology and human collaboration. They are seeking a SAP BRIM Convergent Invoicing Functional Consultant to support complex billing and invoicing solutions across BRIM implementations.Candidates will only be considered if they can evidence strong commercial experience with SAP with a Convergent Invoicing focus. You should have experience delivering at least 2 or 3 SAP BRIM Converged Invoicing projects. You need to understand end-to-end BRIM functional processes and data flows. Experience with usage-based and recurring billing. Strong knowledge of BITs and CITs. Billing, invoicing, posting areas and bill cycle configuration. FI-CA posting integration. Revenue accrual, billing requests and invoicing offsetting. Basic knowledge of FI-CA configuration and processes. SAP BRIM Certification would be advantageous. Please be clear that only candidates that meet the above criteria with the right to work and are resident in the UK with a UK Passport will be considered. This role will allow for remote working here in the UK with occasional travel into London - but you must live in the UK! Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Cyber Security GRC Consultant (DV Cleared) Location: Cambridgeshire / London, Hybrid - c. 3 days minimum on-site presence required Contract Type: Permanent & Full-time Salary: Competitive + Benefits About the Role As a Cyber Security Consultant, you will play a pivotal role in delivering Secure by Design risk and security assurance services within MOD and Public Sector environments. You'll collaborate with multi-disciplinary teams to define and implement security risk assessments and best practice solutions, ensuring alignment with business risk appetites and transformation goals. You'll be part of a knowledge-sharing culture, working alongside expert peers in Secure Architecture and Risk Planning. Key Responsibilities Deliver Secure by Design risk and security assurance functions within MOD/Public Sector. Lead and advise on risk management frameworks, ISMS, and Enterprise Security Risk Management. Facilitate security and risk workshops with Authority departments. Produce clear reporting on vulnerabilities, risks, controls, and treatment activities. Provide pragmatic remediation and risk management guidance. Support secure design across technology platforms including cloud infrastructures. Contribute to blogs and research within the business community. Experience Required The successful candidate will possess proven experience in cybersecurity, security architecture, threat modelling, or related fields within Public Sector and MOD and will have achieved or be working towards Full Membership of CIISEC and UK Cyber Security Council professional registration at either Chartered or Principal for Risk Management. Active DV clearance required Strong working knowledge of: Security Assurance Coordinator or Delivery Team Security Lead roles JSP440, JSP604/453 & JSP490 Working with system secure design MOD/GDS Secure by Design Principles Supplier Chain Assurance and Risks. Security related legislation (e.g. GDPR, PCI DSS, ICO requirements). Security Control Frameworks such as ISO 27001, NIST CSF and CIS Controls v8. HMG, NPSA and NCSC security policies, standards and guidance. Have experience building and implementing secure by design principals within the software development lifecycle (SDLC). Threat Modelling - Kill Chain - Attack tree analysis. Working understanding of: Cloud security including Azure, Amazon Web Service, Key Management Systems, Containerisation, Network Security Groups, Host based firewalls, Web Application Firewalls Physical Network Infrastructure, Anti-Patterns, Network Firewalls, IDS/IPS, DMZs AI use cases, secure configuration (ISO42001 knowledge preferable), ITHC scoping and remediation action plans. HLD and LLD reviews and analysis. Working knowledge and experience of tooling relating to cloud security posture management offerings, cloud native security (AWS/Azure) and endpoint security. Proficient in Public Key Infrastructure, Data at Rest/inTransit, Cryptography, Privileged User Access Management, Zero Trust, Cross Domain Solutions and Role-based Access Controls. Thrives on tackling challenges with creative solutions, challenging the normal. What's in it for You Hybrid Working: c. 3 days onsite per week. Career Development: Continuous learning and professional growth. Interested? Submit your application to learn more about this exciting opportunity Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Apr 24, 2026
Full time
Cyber Security GRC Consultant (DV Cleared) Location: Cambridgeshire / London, Hybrid - c. 3 days minimum on-site presence required Contract Type: Permanent & Full-time Salary: Competitive + Benefits About the Role As a Cyber Security Consultant, you will play a pivotal role in delivering Secure by Design risk and security assurance services within MOD and Public Sector environments. You'll collaborate with multi-disciplinary teams to define and implement security risk assessments and best practice solutions, ensuring alignment with business risk appetites and transformation goals. You'll be part of a knowledge-sharing culture, working alongside expert peers in Secure Architecture and Risk Planning. Key Responsibilities Deliver Secure by Design risk and security assurance functions within MOD/Public Sector. Lead and advise on risk management frameworks, ISMS, and Enterprise Security Risk Management. Facilitate security and risk workshops with Authority departments. Produce clear reporting on vulnerabilities, risks, controls, and treatment activities. Provide pragmatic remediation and risk management guidance. Support secure design across technology platforms including cloud infrastructures. Contribute to blogs and research within the business community. Experience Required The successful candidate will possess proven experience in cybersecurity, security architecture, threat modelling, or related fields within Public Sector and MOD and will have achieved or be working towards Full Membership of CIISEC and UK Cyber Security Council professional registration at either Chartered or Principal for Risk Management. Active DV clearance required Strong working knowledge of: Security Assurance Coordinator or Delivery Team Security Lead roles JSP440, JSP604/453 & JSP490 Working with system secure design MOD/GDS Secure by Design Principles Supplier Chain Assurance and Risks. Security related legislation (e.g. GDPR, PCI DSS, ICO requirements). Security Control Frameworks such as ISO 27001, NIST CSF and CIS Controls v8. HMG, NPSA and NCSC security policies, standards and guidance. Have experience building and implementing secure by design principals within the software development lifecycle (SDLC). Threat Modelling - Kill Chain - Attack tree analysis. Working understanding of: Cloud security including Azure, Amazon Web Service, Key Management Systems, Containerisation, Network Security Groups, Host based firewalls, Web Application Firewalls Physical Network Infrastructure, Anti-Patterns, Network Firewalls, IDS/IPS, DMZs AI use cases, secure configuration (ISO42001 knowledge preferable), ITHC scoping and remediation action plans. HLD and LLD reviews and analysis. Working knowledge and experience of tooling relating to cloud security posture management offerings, cloud native security (AWS/Azure) and endpoint security. Proficient in Public Key Infrastructure, Data at Rest/inTransit, Cryptography, Privileged User Access Management, Zero Trust, Cross Domain Solutions and Role-based Access Controls. Thrives on tackling challenges with creative solutions, challenging the normal. What's in it for You Hybrid Working: c. 3 days onsite per week. Career Development: Continuous learning and professional growth. Interested? Submit your application to learn more about this exciting opportunity Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the technical and product expert for our AI-powered Resolution Platform, the AI Services Consultant role is integral to delivering quick time to value while guiding our customers through their configuration and optimization. MissionAs an AI Services Consultant at Zendesk, your mission is to provide technical solutions and remove roadblocks for your customers to drive resolutions on our AI Platform. You will act as a technical expert and trusted advisor, guiding customers through complex configurations with agility and precision. Your strong consulting skills and project management expertise will ensure seamless integration and optimization of AI solutions, driving transformative business outcomes. Overarching Objective For The Role: Accelerate customers' time to value by driving adoption and operational excellence for Zendesk AI solutions, ensuring customers realize measurable business impact from initial deployment through scale Be the customer's AI technical expert. Turn goals into the right configuration, integrations, and design choices, and remove blockers fast. Lead smooth, on-time delivery. Run projects end-to-end with clear scope, timelines, and stakeholder alignment to deliver reliably. How You'll Make an Impact Strategic Accountabilities Technical Expertise & Guidance: Provide expert advice on the implementation and optimization of Zendesk AI products, ensuring customers leverage the full capabilities of the technology to meet their business goals. Change Management & Training: Facilitate change management processes and deliver consultative sessions to ensure smooth adoption and integration of AI solutions within customer organizations. Successful Project Delivery: Accountable for the timely and successful delivery of AI projects, meeting or exceeding customer expectations and maintaining high standards of quality. Customer Satisfaction: Maintain high levels of customer satisfaction, contributing to customer retention and potential upsell opportunities. Cross-Functional Collaboration: Work closely with internal teams, including Customer Success and Sales, to ensure alignment on the customer's AI Roadmap and address any technical challenges that would block the customer from adopting AI. Tactical solutions for business outcomes: Ensure that AI solutions are effectively aligned with customer business goals, resulting in measurable improvements in customer experience and AI Adoption. What You'll Need to Succeed Strategic Skills & Expertise Consulting Expertise: Strong consulting skills with the ability to assess client needs, develop strategic solutions, and provide expert guidance throughout the project lifecycle. Strong Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders. Project Management: Oversee the planning, execution, and delivery of AI projects, ensuring they are completed on time, within scope, and meet quality standards. Technical Proficiency in AI: Deep understanding of AI technologies, particularly Zendesk AI products, with the ability to implement and optimize these solutions effectively. Agility and Adaptability: Ability to work effectively in diverse and dynamic environments, adapting to changing client needs and industry trends. Problem-Solving Abilities: Strong analytical and problem-solving skills, with the ability to identify challenges and develop innovative solutions. Continuous Learning: Commitment to staying updated on the latest AI trends and advancements, ensuring the delivery of cutting-edge solutions to clients. Qualifications Must have a minimum of 3+ years of related experience in Consulting / Professional Services Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to build predictive models and forecasts for churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth Demonstrated experience designing and executing success plans or roadmaps that drive measurable customer outcomes Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Experience managing AI or software adoption programs with demonstrated impact on business metrics such as retention or satisfaction. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Certifications in AI strategy or project management preferred Excellent program management and cross-functional influence skills Familiarity with emerging AI trends is a plus Ability to distill complex AI concepts for diverse audiences, especially executive stakeholdersHybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Apr 24, 2026
Full time
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the technical and product expert for our AI-powered Resolution Platform, the AI Services Consultant role is integral to delivering quick time to value while guiding our customers through their configuration and optimization. MissionAs an AI Services Consultant at Zendesk, your mission is to provide technical solutions and remove roadblocks for your customers to drive resolutions on our AI Platform. You will act as a technical expert and trusted advisor, guiding customers through complex configurations with agility and precision. Your strong consulting skills and project management expertise will ensure seamless integration and optimization of AI solutions, driving transformative business outcomes. Overarching Objective For The Role: Accelerate customers' time to value by driving adoption and operational excellence for Zendesk AI solutions, ensuring customers realize measurable business impact from initial deployment through scale Be the customer's AI technical expert. Turn goals into the right configuration, integrations, and design choices, and remove blockers fast. Lead smooth, on-time delivery. Run projects end-to-end with clear scope, timelines, and stakeholder alignment to deliver reliably. How You'll Make an Impact Strategic Accountabilities Technical Expertise & Guidance: Provide expert advice on the implementation and optimization of Zendesk AI products, ensuring customers leverage the full capabilities of the technology to meet their business goals. Change Management & Training: Facilitate change management processes and deliver consultative sessions to ensure smooth adoption and integration of AI solutions within customer organizations. Successful Project Delivery: Accountable for the timely and successful delivery of AI projects, meeting or exceeding customer expectations and maintaining high standards of quality. Customer Satisfaction: Maintain high levels of customer satisfaction, contributing to customer retention and potential upsell opportunities. Cross-Functional Collaboration: Work closely with internal teams, including Customer Success and Sales, to ensure alignment on the customer's AI Roadmap and address any technical challenges that would block the customer from adopting AI. Tactical solutions for business outcomes: Ensure that AI solutions are effectively aligned with customer business goals, resulting in measurable improvements in customer experience and AI Adoption. What You'll Need to Succeed Strategic Skills & Expertise Consulting Expertise: Strong consulting skills with the ability to assess client needs, develop strategic solutions, and provide expert guidance throughout the project lifecycle. Strong Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders. Project Management: Oversee the planning, execution, and delivery of AI projects, ensuring they are completed on time, within scope, and meet quality standards. Technical Proficiency in AI: Deep understanding of AI technologies, particularly Zendesk AI products, with the ability to implement and optimize these solutions effectively. Agility and Adaptability: Ability to work effectively in diverse and dynamic environments, adapting to changing client needs and industry trends. Problem-Solving Abilities: Strong analytical and problem-solving skills, with the ability to identify challenges and develop innovative solutions. Continuous Learning: Commitment to staying updated on the latest AI trends and advancements, ensuring the delivery of cutting-edge solutions to clients. Qualifications Must have a minimum of 3+ years of related experience in Consulting / Professional Services Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to build predictive models and forecasts for churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth Demonstrated experience designing and executing success plans or roadmaps that drive measurable customer outcomes Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Experience managing AI or software adoption programs with demonstrated impact on business metrics such as retention or satisfaction. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Certifications in AI strategy or project management preferred Excellent program management and cross-functional influence skills Familiarity with emerging AI trends is a plus Ability to distill complex AI concepts for diverse audiences, especially executive stakeholdersHybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
