Financial Service Manager

It's an exciting time to join the NHS SBS family! Not only have we been recognised as one of the UK's Great Place's to Work, but we also are at the beginning of an enterprise transformation project creating a lot of growth and development within the organisation.

We are looking for a Financial Service Manager to be responsible the transactional F&A services we provide to a portfolio of NHS clients. Every year on behalf of the NHS, among other things, we manage £225bn in cash, recover approximately £20bn of debt and £800m of VAT, as well as processing over six and a half million accounts payable transactions. Your responsibility will be overseeing some of these services, ensuring maximum value is being provided to each client and report back on performance levels to monitor their success. You will then analyse these reports, spotting areas for development, highlighting where we are performing well and seek out opportunities to increase revenue through service and process improvements.

We can offer great career progression opportunities, ability to be based anywhere across the UK, benefits which you can flex to meet your needs and training and development opportunities.

Predominantly based from home, this hybrid role comes with the expectation to travel to various offices on a monthly basis. More frequent travel to client sites around London and South East will be vital at first when building key relationships.

What you will be doing:

• Looking after a client base, providing the highest standards of transactional service excellence
• Developing a deep understanding how our services can suit client business needs
• Being the point of escalation should any service issues occur
• Producing reports and presenting to clients and colleagues on service performance
• Finding opportunities to improve services via close collaboration with clients and peers

What you'll bring:

• Previous experience in service manager role or as recipient of a finance or accounting shared service provision
• Ability to demonstrate the technical ability in the compilation, analysis and presentation of information to a strategic level
• Experience of presenting to and influencing senior staff
• Ability to work autonomously, balancing multiple priorities
• Good inter-personal skills at a senior level

If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you!

Although this role is advertised as full-time, we support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.

Employment Type: Full-time, PermanentLocation: AnywhereSecurity Clearance Level: DBSInternal Recruiter: MarkSalary: Up to £55000 per annum - Depending upon experience and development needsBenefits: £5,400 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, and generous flexible benefits fund

Although this role is advertised as full-time, we support many ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.

Loved reading about this job and want to know more about us?

NHS Shared Business Services (NHS SBS) was created by the Department of Health and Social Care to deliver corporate services to the NHS. A unique joint venture with Sopra Steria, a European leader in digital services and software development, we make life easier for NHS employees, patients, and suppliers, and deliver value for money to the taxpayer. Proud members of the NHS family, we provide finance & accounting, digital, procurement and workforce services to more than half the NHS in England, and our solutions are underpinned by cutting-edge technologies and our teams' expertise, in-depth understanding of the NHS, and commitment to service excellence.

We share common values and unity of purpose with the rest of the NHS family, are committed to being a force for good, and are dedicated and empowered to act responsibly and sustainably at organisational, team and individual level.

Would you like to join us on our journey?

We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida, the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.