Scrum Master

At Lloyds Banking Group we're embracing collaborative, agile ways of working, to help us deliver the best outcomes for our colleagues, customers and businesses. Join us and discover how this could work for you.

The Business area:

Insurance Cloud Excellence (ICE) is a team within the Business and Technology Enablers (BT&E) platform. It provides consultancy, expertise, and assurance across public and private cloud to consumers across all platforms within Insurance, Protection and Investment (IP&I). ICE currently provides cradle to grave support for the GCP CNE & DCX, Azure CNE & DCX, OCP, FMO and the AWS SaaS Hub.

About the role:

The Scrum Master Chapter Lead operates at Lab level and is a change agent with a passion for working with people and the team to help them reach their best and deliver their best for customers and the bank.

We encourage the teams' understanding of Agile frameworks, Transformation Principles and Practices (TP&Ps), and support them to establish their ways of working, self-manage and continuously improve in delivering change and value safely. In summary a scrum master is there to help the team deliver more value, more quickly at a sustainable pace.

In the Insurance Cloud Excellence team a learning culture is important. We continuously strive to improve your knowledge and skills in the role. As chapter lead you'll lead a Chapter of Scrum Masters which will include line management, supporting and developing the capability and learning of the chapter as well as education of non-scrum masters and peers.

Here's where you'll make a difference:

Support the lab to understand and utilise Agile frameworks (Scaling, Scrum, Kanban etc) and events (scrum of scrums, PI planning, retrospectives etc) to understand the value and purpose of them.

Coach and teach teams/ POs/ Delivery Leads/ Programme Leads in developing OKRs/ product visions and roadmaps, lagging and leading measures and promoting teams in self organisation.

Guide the team to break work into small, discrete pieces of value or learning.

Promotes best practices in areas including refinement, prioritisation, stakeholder engagement and introducing tools and techniques.

Encourage and empower the lab to self-manage, utilise feedback for continuous learning and improvement in efficient and incremental value delivery.

Enable the team to understand and visualise the optimal sequence of work, measure and understand their performance through metrics (throughput, cycle time, happiness etc) and use this as the basis for their improvement activity.

Promote psychological safety and wellbeing creating a safe, trusting, and open environment for the team.

Coach and support the lab to identify blockers/ barriers to effective delivery and remove

Learning/ curious mindset, energy, and enthusiasm for creative disruption and to continuously strive to improve the organisation, team, and your knowledge and skills.

Lead Scrum Master community, Value Stream, Lab and Chapter improvements to their ways of working to help improve efficiency. Share great practice across these groups.

Line management of the chapter scrum masters, including helping them increase their capability to achieve their best and provide other line management support as required.

What we need from you:

Extensive knowledge and understanding of Agile frameworks (such as Scrum, Kanban, Lean, SAFE, Nexus), and practical experience of working in a variety of Agile environments.

Extensive understanding and experience of change delivery lifecycles.

Extensive practical experience working with the Transformation principles and Practices (TP&Ps).

Knowledge and experience of other techniques that support Agile working such as Devops, Lean, System Thinking, Queueing Theory, Complex Adaptive systems, Theory of Constraints/ Critical Chain.

Scrum Master Certification - PSM1 and PSM2 or equivalents

We pride ourselves on being hard-working, outcome-focused, and passionate about making a difference. We're focused on creating a values-led culture, and our approach to inclusion and diversity means that we can all make a real difference, together.

Together we'll make it possible

You'll also receive a package that includes

Cash sum of 4% which you can exchange for a variety of benefits or simply take the cash

Private Medical Insurance

Pension, where we'll give up to a max of 16%

Share plans

30 days holiday plus bank holidays

Are you interested in joining us? Apply today; we'd love to hear from you