Dual Service Manager

  • Active Care Group
  • Wallington, Surrey
  • Dec 19, 2022
Full time

Job Description

Come and join the UK's largest provider of complex care. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.

We'd like you to join us as a Dual Service Manager at our services Brambledown and Cranley in Sutton.

Brambledown is an epilepsy specialist care provider which also has experience in supporting people with other complex needs. We support adults of all genders. We're committed to helping every person we support feel safe, happy, empowered enabling them to live the best life possible.

Cranley Gardens is an epilepsy specialist care provider for adults with experience in supporting people with other complex needs. We're committed to helping every person we support feel safe, happy, empowered enabling them to live the best life possible.

Interviews to be taking place on Teams - Times to be confirmed.

What you'll be working:

We're flexible, so you'll work a total 40 hours per week, on a rota basis working every other weekend.

Working 5 days a week
40 Hrs per week
Monday to Friday
Working at both Services ( 10 Minute drive between services)

What you'll be doing:

Observe and operate at all times in accordance with the Company's policies and procedures.
Provide a flexible working pattern, to ensure the smooth operation of service, including working out of core hours, weekends and public holidays.
To undertake any other duties appropriate and as reasonably required, to meet the changing needs of the service.
Ensuring service user needs and business objectives are met.
Ensure effective on call cover for designated services
Responsible for keeping up-to-date with any changes, or new legislation affecting the provision of services.
Delivery of training for inductees and existing employees, as required.
Facilitate CQC inspections to ensure 100% compliant.
Responsible for ensuring the service has the required level of resources to support the service users. Including ensuring that the service is fully staffed according to agreed levels.
Maintain the resource maps, working with the scheduling department.
Monitor service provision, to ensure full compliance with all relevant legislation, in line with organisational, regulatory and legal requirements.
Support Quality Assurance activities of own and other services, achieving 100% compliance.
Acting as a representative of Active Care Group at all times.
Liaising with external stakeholders, including medical professionals, care managers, families, advocates, therapists, prospective service users.
Supporting referrals activities - including service visits and assessments.
Support service users' ongoing medical needs.
Support service users who may require behaviour management.

What you'll have:

Strong organisational, time management, planning and communication skills.
Flexible, professional, and positive approach to multi-site working.
Proven reliability in terms of full attendance and timekeeping.
Ability to work as part of a team and as an individual.
Level 5 RMA Preferable
Self-confidence and ability to manage challenging situations
Management/Leadership Experience
Minimum level 3 NVQ in health and Social Care
Learning Disability Experience

We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.

What to look forward to:

25 days holiday plus the bank holidays

Your birthday off!

Holiday that increases with service!

Retail & Restaurant Discounts

Annual Colleague Awards

Colleague referral scheme - earn a bonus of up to £1000 for referring someone you know!

Wellbeing support and activities

Career development and world class training

Pension contribution

Enhanced Sick Pay

Enhanced Maternity Pay