Job Description
Do you have experience of leading teams and mentoring team members? Are you passionate about delivering a great service to your customers?
We are recruiting a team leader to work on an important Defence account.
You will be leading a team of upto 15 Process Officers who are responsible for providing a Pension assessment processing service.
What you'll be doing:
Manage team to deliver high quality work to agreed processes, timescales and quality requirements
Responsible for the accuracy and timeliness of output
To check and authorise processes
Deliver training to team members
Work with a broad customer base
Identify and implement improvements
Collect and provide statistical data/reports as directed by senior management
What you'll bring:
Experience of allocating work and resource planning
IT literate including Excel, Word, PowerPoint
Great interpersonal skills and proficient in communicating at all levels
Ability to set and achieve performance targets
It would be great if you had:
Previous experience of managing teams
Previous experience of creating new business processes
Pension sector experience
If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you!
Employment Type: Full-time or Part-time Permanent
Location: Glasgow
Security Clearance Level: SC
Internal Recruiter: Chloe
Salary: £25,000 per annum plus 3% flex fund
Benefits: - 25 days annual leave with the choice to buy additional days, life assurance, pension, and generous flexible benefits fund
Although this role is advertised as full-time, we support many ways of working and can offer a range of flexible working arrangements between the hours of 7am-7pm. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.
Loved reading about this job and want to know more about us?
SSCL is a leader in critical business support services for the largest Government departments, Defence, Police and CITB across the UK. We provide digital solutions and Innovation and Advisory services to improve end to end employee services including HR & Payroll, Finance, Procurement, Pensions Administration and Resourcing Services - enhancing the customer experience, enabling smarter public services.
We employ more than 2,800 people who, with their in-depth client knowledge and our collaborative approach, sit at the heart of our business strategy. SSCL operates at size and scale across the UK Public Sector and has already delivered savings c£400 million - providing more funds for front line public services.
We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida, the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format.
If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
We are recruiting a team leader to work on an important Defence account.
You will be leading a team of upto 15 Process Officers who are responsible for providing a Pension assessment processing service.
What you'll be doing:
Manage team to deliver high quality work to agreed processes, timescales and quality requirements
Responsible for the accuracy and timeliness of output
To check and authorise processes
Deliver training to team members
Work with a broad customer base
Identify and implement improvements
Collect and provide statistical data/reports as directed by senior management
What you'll bring:
Experience of allocating work and resource planning
IT literate including Excel, Word, PowerPoint
Great interpersonal skills and proficient in communicating at all levels
Ability to set and achieve performance targets
It would be great if you had:
Previous experience of managing teams
Previous experience of creating new business processes
Pension sector experience
If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you!
Employment Type: Full-time or Part-time Permanent
Location: Glasgow
Security Clearance Level: SC
Internal Recruiter: Chloe
Salary: £25,000 per annum plus 3% flex fund
Benefits: - 25 days annual leave with the choice to buy additional days, life assurance, pension, and generous flexible benefits fund
Although this role is advertised as full-time, we support many ways of working and can offer a range of flexible working arrangements between the hours of 7am-7pm. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.
Loved reading about this job and want to know more about us?
SSCL is a leader in critical business support services for the largest Government departments, Defence, Police and CITB across the UK. We provide digital solutions and Innovation and Advisory services to improve end to end employee services including HR & Payroll, Finance, Procurement, Pensions Administration and Resourcing Services - enhancing the customer experience, enabling smarter public services.
We employ more than 2,800 people who, with their in-depth client knowledge and our collaborative approach, sit at the heart of our business strategy. SSCL operates at size and scale across the UK Public Sector and has already delivered savings c£400 million - providing more funds for front line public services.
We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida, the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format.
If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
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