Job Description
Want to be part of the UK's No.1 voted Nail Salon?
Location: Liverpool Street
About us:
Townhouse is the UK's most talked about nail salon brand, reinventing the nail salon experience with luxury treatments in beautiful surroundings. Our salons have been featured on Made in Chelsea, in Vogue, Tatler, Glamour, Marie Claire, Sheerluxe and many more, as well as being a favourite to celebrities like Drake, Geri Halliwell and Kim Cattrall.
We are hiring ambitious Salon Managers to join our team.
Being a Townhouse Employee:
Competitive pay plus tips (100% of tips directly to the nail technician)
Bonus Scheme: Up to £4,000 per year
Monthly Subscription Box: Enjoy a surprise box of beauty products delivered to your home on a monthly basis!
Birthday Pamper Party: During your birthday month, bring a friend for a free signature manicure/pedicure and a glass of bubbles!
Social Budget - Every month your manager gets a budget to spend pampering you and your team. Expect treats, lunch at work or a night out - to be agreed with your manager!
Holiday on us: An extra day paid holiday on your annual allowance for every whole year you have been with Townhouse - up to 5 extra days!
Employee Discount: 75% discount on treatments (not valid on Saturdays or in December)
Harrods Discount: 25% off Harrods Beauty & Food & 33% off Fashion (Harrods based employee's only)
Free training: learn nail art and advanced techniques
Interest free advance - To cover you for any emergencies and to avoid interest costs, we will provide up to a £50 advance for every day you have worked for us in a month
Refer a Friend: Earn up to £1000 for every successful hire you introduce to Townhouse
The role of a Townhouse Salon Manager:
To deliver high quality treatments
Ensuring TH customer satisfaction
General salon duties such as keeping the salon presentable and replenishing stock
Periodically assist with other duties where necessary including training, front of house and support to the rest of the therapist team
Be a Townhouse Ambassador
Managing the employees on shift to ensure they are performing
Effectively problem solving any client or employee issues which may arise
Being a Leader through example
Achieving and exceeding set KPI's
Leading, coaching, and developing the team: Providing constructive feedback to employees
Effectively and consistently delivering the strategy and vision of the Company
Achieving the highest salon ranking on Google reviews
Being proactive in terms of employee engagement, driving high service levels and reviewing operational processes
Influencing key internal and external stakeholders by demonstrating sound business and commercial acumen
Full time (5 days, 8-hour shifts or 4 days, 10-hour shifts)
50% of role will be managing the salon and 50% preforming treats on clients
About you:
Nail Tech with salon experience
Strong customer service skills
Excellent spoken English
NVQ Level 2 Beauty Therapy or equivalent is preferred (but not essential)
NAIL TECH / MANICURIST / NAIL ARTIST ASSISTANT MANAGER / SALON MANAGER
Socials:
FB: Townhouse
Equal Opportunities:
We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin or disability status.
Job Types: Full-time, Part-time, Permanent
Salary: £32,000.00-£35,000.00 per year
Benefits:
Additional leave
Casual dress
Company events
Company pension
Employee discount
Store discount
Schedule:
10 hour shift
8 hour shift
Monday to Friday
Weekend availability
Supplemental pay types:
Tips
Work Location: One location
Location: Liverpool Street
About us:
Townhouse is the UK's most talked about nail salon brand, reinventing the nail salon experience with luxury treatments in beautiful surroundings. Our salons have been featured on Made in Chelsea, in Vogue, Tatler, Glamour, Marie Claire, Sheerluxe and many more, as well as being a favourite to celebrities like Drake, Geri Halliwell and Kim Cattrall.
We are hiring ambitious Salon Managers to join our team.
Being a Townhouse Employee:
Competitive pay plus tips (100% of tips directly to the nail technician)
Bonus Scheme: Up to £4,000 per year
Monthly Subscription Box: Enjoy a surprise box of beauty products delivered to your home on a monthly basis!
Birthday Pamper Party: During your birthday month, bring a friend for a free signature manicure/pedicure and a glass of bubbles!
Social Budget - Every month your manager gets a budget to spend pampering you and your team. Expect treats, lunch at work or a night out - to be agreed with your manager!
Holiday on us: An extra day paid holiday on your annual allowance for every whole year you have been with Townhouse - up to 5 extra days!
Employee Discount: 75% discount on treatments (not valid on Saturdays or in December)
Harrods Discount: 25% off Harrods Beauty & Food & 33% off Fashion (Harrods based employee's only)
Free training: learn nail art and advanced techniques
Interest free advance - To cover you for any emergencies and to avoid interest costs, we will provide up to a £50 advance for every day you have worked for us in a month
Refer a Friend: Earn up to £1000 for every successful hire you introduce to Townhouse
The role of a Townhouse Salon Manager:
To deliver high quality treatments
Ensuring TH customer satisfaction
General salon duties such as keeping the salon presentable and replenishing stock
Periodically assist with other duties where necessary including training, front of house and support to the rest of the therapist team
Be a Townhouse Ambassador
Managing the employees on shift to ensure they are performing
Effectively problem solving any client or employee issues which may arise
Being a Leader through example
Achieving and exceeding set KPI's
Leading, coaching, and developing the team: Providing constructive feedback to employees
Effectively and consistently delivering the strategy and vision of the Company
Achieving the highest salon ranking on Google reviews
Being proactive in terms of employee engagement, driving high service levels and reviewing operational processes
Influencing key internal and external stakeholders by demonstrating sound business and commercial acumen
Full time (5 days, 8-hour shifts or 4 days, 10-hour shifts)
50% of role will be managing the salon and 50% preforming treats on clients
About you:
Nail Tech with salon experience
Strong customer service skills
Excellent spoken English
NVQ Level 2 Beauty Therapy or equivalent is preferred (but not essential)
NAIL TECH / MANICURIST / NAIL ARTIST ASSISTANT MANAGER / SALON MANAGER
Socials:
FB: Townhouse
Equal Opportunities:
We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin or disability status.
Job Types: Full-time, Part-time, Permanent
Salary: £32,000.00-£35,000.00 per year
Benefits:
Additional leave
Casual dress
Company events
Company pension
Employee discount
Store discount
Schedule:
10 hour shift
8 hour shift
Monday to Friday
Weekend availability
Supplemental pay types:
Tips
Work Location: One location
About TOWNHOUSE