Training Coordinator

Training Coordinator - December start

Membership Body

Hybrid working role Central London Offices,

Basic Salary £30,000 plus benefits

Permanent, Full Time December start

My client, a well established and reputable membership body, is currently looking for an experienced Training Coordinator. They organise live, interactive training courses of between a half, and three days in length. Their training is aimed at professionals, primarily in the UK, who need to top up their skills and knowledge.

Key responsibilities

• Delivering the annual programme of c.250 live, public trainings using automated processes where possible, recording customer interaction on the CRM, and saving content on Sharepoint . You will be responsible for answering customer queries online, on the telephone and face to face, and updating records on the CRM within designated service level agreements. Coordination of all logistics for each training, including materials, catering, technology, venue management, and trainer and delegate communications via the CRM and automated tools. Initial processing of payments, purchase orders, invoices, postponements, cancellations, refunds and accruals, as well as monitoring and reporting on the finances of the public training through the CRM. Ensuring that all due processes and procedures are followed, we are GDPR compliant and that all documentation is version controlled and kept up to date on Sharepoint.

• Minimum of two years' training experience at graduate level or equivalent

• Financial delivery - proven track record of processing income and expenditure

• Communication skills - The skill to clearly impart information to customers, stakeholders, internal staff, and the wider team.

• A CIPD qualification

• Database skills- use of Salesforce

To apply for role of Training Coordinator please send your CV.

Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion.

membershipbespoke is acting as recruitment business in relation to this role. membershipbespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

membershipbespoke remains the only specialist recruitment organisation in the UK, which offers a dedicated service tailored to the needs of Trade Associations, Unions, Professional and Regulatory Bodies.