Facilities and Maintenance Assistant - City Law Firm

FACILITIES / MAINTENANCE ASSISTANT - LEADING CITY LAW FIRM

£26,000 - 28,000

CITY OF LONDON

My client, a leading law firm based in the heart of the City, are looking for a Facilities Assistant to join their busy team.

Role Summary:

A knowledgeable all-rounder is required to work within our busy Facilities Department, to provide an efficient multi task service to the firm. The person should be proactive and conscientious as well as possessing a hard working ethos and team ethic. The candidate will also be expected to change shift patterns when required to cover annual leave/sickness periods within the team.

Key Responsibilities

• Setting up meeting rooms, round-table meetings, Teams meetings and lunches.
• Dealing with desk moves and assessments.
• Regular health and safety walk-round checks of fire exits, cables, flooring, lights etc.
• Ordering and setting up staff passes.
• General maintenance tasks e.g. changing light bulbs, batteries, fuses etc.
• Liaising with external contractors.
• Assist in office moves which may include lifting and moving of heavy equipment/furniture/files/paper etc.
• To positively and pro-actively support the team in the efficient running of the department.
• Ensuring all work is completed within appropriate timescales. Provide cover within the General Office to suit the needs of the business
• Carry out post runs for all incoming/internal/outgoing post.
• Booking couriers and monitoring the service delivery.
• On request, carry out local by-hand deliveries and collections in a timely manner.
• Ensure the General Office Department is maintained in a neat and tidy condition at all times.
• Providing a polite and courteous customer service to all staff and clients, liaising with external supplier contacts used by relating to the General Office Department, including resolving any general queries or problems, escalating more complex matters up to the General Office Supervisor as appropriate.
• Franking post and purchasing postage stamps as necessary, or any other relevant items.
• Replacing toners and cartridges for printers and photocopiers around the office and ensuring sufficient stock levels for replacements are maintained

Essential Skill

• Good level of English language and grammar skills
• Numerate
• IT literate on Word and Outlook
• Excellent organisation, prioritisation and time management skills with the ability to initiate tasks where appropriate
• Able to work efficiently and autonomously under pressure
• Excellent communication/customer service skills
• High levels of confidentiality, discretion, diplomacy and accuracy
• A flexible, positive approach to work
• Professional, helpful and courteous at all times
• Ability to work as part of a team

We are looking for someone who is professional, hard working, and not afraid of mucking in. This job would suit someone who is willing to learn and is flexible in their approach towards the needs of the Firm. The successful applicant will be dealing face to face with end users in a professional environment.