Job Description
Have you ever ordered a product on Amazon and when that box with the smiley arrived wondered about its journey till your doorstep? Have you asked where it came from and how much it cost Amazon to deliver it to you? If so, the Amazon Logistics, Last Mile team is the right team for you. As Amazon constantly works to be the most customer-centric company on earth, a key element of customer experience is how we fulfill and deliver their orders. Amazon aims to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible through a world class last mile operation. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services.
The EU Delivery Service Partner (DSP) team is responsible for managing and growing the network of providers that power Amazon's in-house last mile delivery service. Our partners work out of delivery stations across EU and are assigned delivery routes and packages.
The Senior Manager, EU DSP Product will be responsible for owning and developing new iterations of our Delivery Service Partner program, specifically relating to evaluating and consistently optimizing our strategy for our Delivery Service Partners and their Drivers, to ensure short-term and long-term sustainability. You will work closely with in-country management teams, and WW product teams to propose, and align on these strategies. The optimal fit for this role will be a candidate wanting to roll-up his or her sleeves, dive into a challenge, develop a solution and path forward, and convince senior management that their solution is the best one. This will be a high visibility role, meaning that the optimal candidate will be comfortable driving critical business decisions in fast paced, high pressure, and often ambiguous environment. A successful candidate will be customer focused, highly analytical, resourceful, a big thinker, a strong writer, and able to operate at all levels of the organization.
BASIC QUALIFICATIONS Bachelor's degree in business, mathematics, economics, engineering or related field.
Experience in end-to-end product or program management
Excellent verbal and written communication skills.
History of managing multiple, competing priorities simultaneously.
Superior analytical and quantitative skills; experience using data and metrics to test theories, confirm assumptions, and measure success.
Proven ability to identify, analyse, and solve ambiguous problems with an extreme attention to detail.
A track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment.
Ability to deal with fast moving, ambiguous topics and distill complex problems into simple solutions
PREFERRED QUALIFICATIONS
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
The EU Delivery Service Partner (DSP) team is responsible for managing and growing the network of providers that power Amazon's in-house last mile delivery service. Our partners work out of delivery stations across EU and are assigned delivery routes and packages.
The Senior Manager, EU DSP Product will be responsible for owning and developing new iterations of our Delivery Service Partner program, specifically relating to evaluating and consistently optimizing our strategy for our Delivery Service Partners and their Drivers, to ensure short-term and long-term sustainability. You will work closely with in-country management teams, and WW product teams to propose, and align on these strategies. The optimal fit for this role will be a candidate wanting to roll-up his or her sleeves, dive into a challenge, develop a solution and path forward, and convince senior management that their solution is the best one. This will be a high visibility role, meaning that the optimal candidate will be comfortable driving critical business decisions in fast paced, high pressure, and often ambiguous environment. A successful candidate will be customer focused, highly analytical, resourceful, a big thinker, a strong writer, and able to operate at all levels of the organization.
BASIC QUALIFICATIONS Bachelor's degree in business, mathematics, economics, engineering or related field.
Experience in end-to-end product or program management
Excellent verbal and written communication skills.
History of managing multiple, competing priorities simultaneously.
Superior analytical and quantitative skills; experience using data and metrics to test theories, confirm assumptions, and measure success.
Proven ability to identify, analyse, and solve ambiguous problems with an extreme attention to detail.
A track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment.
Ability to deal with fast moving, ambiguous topics and distill complex problems into simple solutions
PREFERRED QUALIFICATIONS
- MBA + relevant experience
- Background in Finance
- Start-up or other experience managing a business unit
- Operations/Last-Mile delivery experience
- Proficiency in SQL
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
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