At Amazon, we have hundreds of facilities across Europe. They're not just workplaces - they're our hubs where teams meet and collaborate to make sure we're always delivering the best we can for our customers. As a Reliability Maintenance Engineering (RME) Area Manager, you'll bring together the elements that make our working environment as supportive and efficient as possible. Your focus will be to lead and mentor a team of expert technicians dedicated to equipment reliability. Key job responsibilities "This posiiton will be in a nearby site" Support colleagues in site compliance with safety policies and procedures Implement EU network standards, plan preventative maintenance and ensure technical availability Collaborate with colleagues to collect and analyse data to improve processes Deliver and support both site-based and network-level projects Lead, support and mentor your team to develop their career A day in the life You'll be based at one of our operational sites, which allows you to give practical guidance to your team and get a clear vision of what's happening at your site. This involves collecting data and solving problems in a fast-paced environment. You'll also have a chance to create an operational plan to make the site more productive and efficient. That will involve setting up new projects that improve everything from operational processes to equipment maintenance. After safety, the most important part of the role is leading your team and managing their performance and development, including organising additional training. About the team Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together to maintain, troubleshoot and repair equipment across our global network of fulfilment centres. Some of our people are leaders, who oversee the team as they work on exciting technology - some of which only exists at Amazon. From installing automated packaging systems to overseeing the general maintenance of a site to repairing key distribution equipment, our team handles most aspects of Amazon's technical side. This includes keeping buildings legally compliant, so everyone is safe, and our sites are operating at maximum efficiency. There are lots of opportunities for progression, both within the RME team and more widely across Amazon. Everything we do focuses on reducing downtime in Amazon's crucial operations sites, so customers get their orders on time. We often work during early or late hours to carry out maintenance with minimal disruption, including night shifts. If we spot a better way to do something, we have the skills and the opportunity to develop and introduce completely new processes or cutting-edge tech like Amazon Robotics and our Complex Item Sorter. BASIC QUALIFICATIONS - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Relevant experience as part of a maintenance team in an industrial or production environment that handles a variety of complex business processes - Relevant experience in managing people in an engineering team - Relevant experience in liaising and managing relationships between a variety of stakeholders including third-party vendors - Advanced proficiency in written and spoken English and upper intermediate proficiency in local language PREFERRED QUALIFICATIONS - A degree in Engineering or another technical field - A UK Higher National Diploma (HND), Higher National Certificate (HNC), BTEC National Diploma (OND), Ieng, CEng or ILM L4+ - Experience of working with statutory regulations such as compliance checks and machine safety protocols - Experience in automated equipment, including packaging machinery, sortation and conveyor systems - Experience of using data analysis tools and PLC-based control systems - Experience with project management or Kaizen, Lean, Six Sigma processes - Experience with Computerized Maintenance Management Systems (CMMS) Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Jul 21, 2026
Full time
At Amazon, we have hundreds of facilities across Europe. They're not just workplaces - they're our hubs where teams meet and collaborate to make sure we're always delivering the best we can for our customers. As a Reliability Maintenance Engineering (RME) Area Manager, you'll bring together the elements that make our working environment as supportive and efficient as possible. Your focus will be to lead and mentor a team of expert technicians dedicated to equipment reliability. Key job responsibilities "This posiiton will be in a nearby site" Support colleagues in site compliance with safety policies and procedures Implement EU network standards, plan preventative maintenance and ensure technical availability Collaborate with colleagues to collect and analyse data to improve processes Deliver and support both site-based and network-level projects Lead, support and mentor your team to develop their career A day in the life You'll be based at one of our operational sites, which allows you to give practical guidance to your team and get a clear vision of what's happening at your site. This involves collecting data and solving problems in a fast-paced environment. You'll also have a chance to create an operational plan to make the site more productive and efficient. That will involve setting up new projects that improve everything from operational processes to equipment maintenance. After safety, the most important part of the role is leading your team and managing their performance and development, including organising additional training. About the team Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together to maintain, troubleshoot and repair equipment across our global network of fulfilment centres. Some of our people are leaders, who oversee the team as they work on exciting technology - some of which only exists at Amazon. From installing automated packaging systems to overseeing the general maintenance of a site to repairing key distribution equipment, our team handles most aspects of Amazon's technical side. This includes keeping buildings legally compliant, so everyone is safe, and our sites are operating at maximum efficiency. There are lots of opportunities for progression, both within the RME team and more widely across Amazon. Everything we do focuses on reducing downtime in Amazon's crucial operations sites, so customers get their orders on time. We often work during early or late hours to carry out maintenance with minimal disruption, including night shifts. If we spot a better way to do something, we have the skills and the opportunity to develop and introduce completely new processes or cutting-edge tech like Amazon Robotics and our Complex Item Sorter. BASIC QUALIFICATIONS - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Relevant experience as part of a maintenance team in an industrial or production environment that handles a variety of complex business processes - Relevant experience in managing people in an engineering team - Relevant experience in liaising and managing relationships between a variety of stakeholders including third-party vendors - Advanced proficiency in written and spoken English and upper intermediate proficiency in local language PREFERRED QUALIFICATIONS - A degree in Engineering or another technical field - A UK Higher National Diploma (HND), Higher National Certificate (HNC), BTEC National Diploma (OND), Ieng, CEng or ILM L4+ - Experience of working with statutory regulations such as compliance checks and machine safety protocols - Experience in automated equipment, including packaging machinery, sortation and conveyor systems - Experience of using data analysis tools and PLC-based control systems - Experience with project management or Kaizen, Lean, Six Sigma processes - Experience with Computerized Maintenance Management Systems (CMMS) Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our Reliability Maintenance Engineering (RME) team is central to Amazon's commitment to innovation. As Amazon evolves and adapts, this team makes sure that the tools and technologies we use do as well. As a Senior RME Technician, you'll help us stay one step ahead, adopting the latest technologies and identifying new and efficient ways of working. In this role, you'll pay close attention to our processes to help maintain our high standards, and you'll put in place upgrades to take that standard even higher. Key job responsibilities - Demonstrate best practice on using equipment safely and monitor teams to ensure everyone follows the correct processes - Keep track of equipment performance through visual checks, condition-based monitoring, and preventative maintenance tasks and schedule additional servicing when required - Supervise technicians on shift to support their development and act as the first point of contact for Reliability Maintenance Engineers - Solve issues in equipment to reduce downtime for operations so they can process packages as quickly as possible - Support in finding ways to continually improve systems and standardise processes across the EU network A day in the life In every shift, you'll be leading a team to make sure everyone has the equipment they need and that it's running properly. That involves monitoring processes so that regulations and policies are followed and ensuring that preventative maintenance is carried out to increase equipment uptime. With everything you observe on your shifts, you'll suggest improvements to make our systems more efficient and productive and then implement those improvements across an EU-wide function. You'll also be monitoring processes with tools like Scada to guarantee their performance, as well as working closely with your line manager to assist with admin tasks. This role is located at one of our operational sites. You'll work shift patterns, which may include some weekends and nights. As you develop your experience within this exciting part of Amazon, you'll be well-placed to progress into more senior roles. About the team Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together to maintain, troubleshoot and repair equipment across our global network of fulfilment centres. Some of our people are leaders, who oversee the team as they work on exciting technology - some of which only exists at Amazon. From installing automated packaging systems to overseeing the general maintenance of a site to repairing key distribution equipment, our team handles most aspects of Amazon's technical side. This includes keeping buildings legally compliant, so everyone is safe, and our sites are operating at maximum efficiency. There are lots of opportunities for progression, both within the RME team and more widely across Amazon. Everything we do focuses on reducing downtime in Amazon's crucial operations sites, so customers get their orders on time. We often work during early or late hours to carry out maintenance with minimal disruption, including night shifts. If we spot a better way to do something, we have the skills and the opportunity to develop and introduce completely new processes or cutting-edge tech like Amazon Robotics and our Complex Item Sorter. BASIC QUALIFICATIONS - Served a full Engineering indentured Apprenticeship and/or qualified to a minimum of NVQ Level 3 or equivalent in a relevant Engineering subject (City & Guilds Level 3, SVQ/IVQ) - Relevant experience in a technical leadership role - Relevant experience working in both electrical and mechanical disciplines - Relevant experience in automation or material handling equipment environments - Advanced English proficiency in verbal and written PREFERRED QUALIFICATIONS - Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you. - Experience working in a multi-contractor and multi-site working environment - Understanding of PLC based controls systems and statutory compliance requirements - Experience using computerised maintenance management systems to plan proactive maintenance and record reactive tasks - A degree preferably in a technical discipline, operations, or business administration Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Jul 20, 2026
Full time
Our Reliability Maintenance Engineering (RME) team is central to Amazon's commitment to innovation. As Amazon evolves and adapts, this team makes sure that the tools and technologies we use do as well. As a Senior RME Technician, you'll help us stay one step ahead, adopting the latest technologies and identifying new and efficient ways of working. In this role, you'll pay close attention to our processes to help maintain our high standards, and you'll put in place upgrades to take that standard even higher. Key job responsibilities - Demonstrate best practice on using equipment safely and monitor teams to ensure everyone follows the correct processes - Keep track of equipment performance through visual checks, condition-based monitoring, and preventative maintenance tasks and schedule additional servicing when required - Supervise technicians on shift to support their development and act as the first point of contact for Reliability Maintenance Engineers - Solve issues in equipment to reduce downtime for operations so they can process packages as quickly as possible - Support in finding ways to continually improve systems and standardise processes across the EU network A day in the life In every shift, you'll be leading a team to make sure everyone has the equipment they need and that it's running properly. That involves monitoring processes so that regulations and policies are followed and ensuring that preventative maintenance is carried out to increase equipment uptime. With everything you observe on your shifts, you'll suggest improvements to make our systems more efficient and productive and then implement those improvements across an EU-wide function. You'll also be monitoring processes with tools like Scada to guarantee their performance, as well as working closely with your line manager to assist with admin tasks. This role is located at one of our operational sites. You'll work shift patterns, which may include some weekends and nights. As you develop your experience within this exciting part of Amazon, you'll be well-placed to progress into more senior roles. About the team Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together to maintain, troubleshoot and repair equipment across our global network of fulfilment centres. Some of our people are leaders, who oversee the team as they work on exciting technology - some of which only exists at Amazon. From installing automated packaging systems to overseeing the general maintenance of a site to repairing key distribution equipment, our team handles most aspects of Amazon's technical side. This includes keeping buildings legally compliant, so everyone is safe, and our sites are operating at maximum efficiency. There are lots of opportunities for progression, both within the RME team and more widely across Amazon. Everything we do focuses on reducing downtime in Amazon's crucial operations sites, so customers get their orders on time. We often work during early or late hours to carry out maintenance with minimal disruption, including night shifts. If we spot a better way to do something, we have the skills and the opportunity to develop and introduce completely new processes or cutting-edge tech like Amazon Robotics and our Complex Item Sorter. BASIC QUALIFICATIONS - Served a full Engineering indentured Apprenticeship and/or qualified to a minimum of NVQ Level 3 or equivalent in a relevant Engineering subject (City & Guilds Level 3, SVQ/IVQ) - Relevant experience in a technical leadership role - Relevant experience working in both electrical and mechanical disciplines - Relevant experience in automation or material handling equipment environments - Advanced English proficiency in verbal and written PREFERRED QUALIFICATIONS - Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you. - Experience working in a multi-contractor and multi-site working environment - Understanding of PLC based controls systems and statutory compliance requirements - Experience using computerised maintenance management systems to plan proactive maintenance and record reactive tasks - A degree preferably in a technical discipline, operations, or business administration Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The Reliability Maintenance Engineering (RME) team at Amazon is fundamental to our operations - they're the ones keeping vital machinery running at all times. As an RME Technician, you'll maintain a wide range of equipment and workspaces while upholding Health and Safety best practices. You'll help to keep your colleagues safe and prevent machine downtime. Our RME Technicians boost the availability and quality of our equipment and work to enhance the operational environment too. Key job responsibilities - Proactive and preventative maintenance tasks on a wide range of site equipment - Carry out reactive repairs and fault diagnosis in a live distribution warehouse - Use the latest tools to maximise equipment effectiveness - Uphold all health and safety policies and practices - Support the development and progression of on-site apprentices - Work on continuous improvement projects and roll out best practices across a range of EU sites A day in the life Our RME Technicians are based on-site, so they can respond quickly to any machinery issues. You'll carry out a range of planned preventative maintenance to our sites' equipment to make sure it's working safely. As an RME Technician, you'll also respond promptly to breakdowns, investigating, finding, and implementing solutions as quickly as possible. You'll also make suggestions for long-term improvements. Working alongside senior colleagues, you'll undertake day-to-day maintenance tasks and will liaise with contractors if you need external expertise. You'll work on a range of shifts to make sure our sites are supported around the clock - allowing Amazon to deliver at the speed we're known for. About the team Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together to maintain, troubleshoot and repair equipment across our global network of fulfilment centres. Some of our people are leaders, who oversee the team as they work on exciting technology - some of which only exists at Amazon. From installing automated packaging systems to overseeing the general maintenance of a site to repairing key distribution equipment, our team handles most aspects of Amazon's technical side. This includes keeping buildings legally compliant, so everyone is safe, and our sites are operating at maximum efficiency. There are lots of opportunities for progression, both within the RME team and more widely across Amazon. Everything we do focuses on reducing downtime in Amazon's crucial operations sites, so customers get their orders on time. We often work during early or late hours to carry out maintenance with minimal disruption, including night shifts. If we spot a better way to do something, we have the skills and the opportunity to develop and introduce completely new processes or cutting-edge tech like Amazon Robotics and our Complex Item Sorter. BASIC QUALIFICATIONS - Work flexible schedules including weekends, nights, and holidays - completed a 4-year UK certified apprenticeship, or NVQ Level 3 in Mechanical, Electrical or Mechatronics - Experience in electrical or mechanical engineering - Relevant experience as a qualified engineer - Advanced proficiency in the local language verbally and in writing PREFERRED QUALIFICATIONS - Experience with PLC-controlled automation and issue diagnosis in a continuous process or production environment - Experience working with print and apply machines - Experience in fault-finding and maintaining conveyor or automation systems Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Jul 20, 2026
Full time
The Reliability Maintenance Engineering (RME) team at Amazon is fundamental to our operations - they're the ones keeping vital machinery running at all times. As an RME Technician, you'll maintain a wide range of equipment and workspaces while upholding Health and Safety best practices. You'll help to keep your colleagues safe and prevent machine downtime. Our RME Technicians boost the availability and quality of our equipment and work to enhance the operational environment too. Key job responsibilities - Proactive and preventative maintenance tasks on a wide range of site equipment - Carry out reactive repairs and fault diagnosis in a live distribution warehouse - Use the latest tools to maximise equipment effectiveness - Uphold all health and safety policies and practices - Support the development and progression of on-site apprentices - Work on continuous improvement projects and roll out best practices across a range of EU sites A day in the life Our RME Technicians are based on-site, so they can respond quickly to any machinery issues. You'll carry out a range of planned preventative maintenance to our sites' equipment to make sure it's working safely. As an RME Technician, you'll also respond promptly to breakdowns, investigating, finding, and implementing solutions as quickly as possible. You'll also make suggestions for long-term improvements. Working alongside senior colleagues, you'll undertake day-to-day maintenance tasks and will liaise with contractors if you need external expertise. You'll work on a range of shifts to make sure our sites are supported around the clock - allowing Amazon to deliver at the speed we're known for. About the team Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together to maintain, troubleshoot and repair equipment across our global network of fulfilment centres. Some of our people are leaders, who oversee the team as they work on exciting technology - some of which only exists at Amazon. From installing automated packaging systems to overseeing the general maintenance of a site to repairing key distribution equipment, our team handles most aspects of Amazon's technical side. This includes keeping buildings legally compliant, so everyone is safe, and our sites are operating at maximum efficiency. There are lots of opportunities for progression, both within the RME team and more widely across Amazon. Everything we do focuses on reducing downtime in Amazon's crucial operations sites, so customers get their orders on time. We often work during early or late hours to carry out maintenance with minimal disruption, including night shifts. If we spot a better way to do something, we have the skills and the opportunity to develop and introduce completely new processes or cutting-edge tech like Amazon Robotics and our Complex Item Sorter. BASIC QUALIFICATIONS - Work flexible schedules including weekends, nights, and holidays - completed a 4-year UK certified apprenticeship, or NVQ Level 3 in Mechanical, Electrical or Mechatronics - Experience in electrical or mechanical engineering - Relevant experience as a qualified engineer - Advanced proficiency in the local language verbally and in writing PREFERRED QUALIFICATIONS - Experience with PLC-controlled automation and issue diagnosis in a continuous process or production environment - Experience working with print and apply machines - Experience in fault-finding and maintaining conveyor or automation systems Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our Reliability Maintenance Engineering (RME) team is central to Amazon's commitment to innovation. As Amazon evolves and adapts, this team makes sure that the tools and technologies we use do as well. As a Senior RME Technician, you'll help us stay one step ahead, adopting the latest technologies and identifying new and efficient ways of working. In this role, you'll pay close attention to our processes to help maintain our high standards, and you'll put in place upgrades to take that standard even higher. Key job responsibilities - Demonstrate best practice on using equipment safely and monitor teams to ensure everyone follows the correct processes - Keep track of equipment performance through visual checks, condition-based monitoring, and preventative maintenance tasks and schedule additional servicing when required - Supervise technicians on shift to support their development and act as the first point of contact for Reliability Maintenance Engineers - Solve issues in equipment to reduce downtime for operations so they can process packages as quickly as possible - Support in finding ways to continually improve systems and standardise processes across the EU network A day in the life In every shift, you'll be leading a team to make sure everyone has the equipment they need and that it's running properly. That involves monitoring processes so that regulations and policies are followed and ensuring that preventative maintenance is carried out to increase equipment uptime. With everything you observe on your shifts, you'll suggest improvements to make our systems more efficient and productive and then implement those improvements across an EU-wide function. You'll also be monitoring processes with tools like Scada to guarantee their performance, as well as working closely with your line manager to assist with admin tasks. This role is located at one of our operational sites. You'll work shift patterns, which may include some weekends and nights. As you develop your experience within this exciting part of Amazon, you'll be well-placed to progress into more senior roles. About the team Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together to maintain, troubleshoot and repair equipment across our global network of fulfilment centres. Some of our people are leaders, who oversee the team as they work on exciting technology - some of which only exists at Amazon. From installing automated packaging systems to overseeing the general maintenance of a site to repairing key distribution equipment, our team handles most aspects of Amazon's technical side. This includes keeping buildings legally compliant, so everyone is safe, and our sites are operating at maximum efficiency. There are lots of opportunities for progression, both within the RME team and more widely across Amazon. Everything we do focuses on reducing downtime in Amazon's crucial operations sites, so customers get their orders on time. We often work during early or late hours to carry out maintenance with minimal disruption, including night shifts. If we spot a better way to do something, we have the skills and the opportunity to develop and introduce completely new processes or cutting-edge tech like Amazon Robotics and our Complex Item Sorter. BASIC QUALIFICATIONS - High school or equivalent diploma - NVQ Level 3/ SVQ Level 3/ IVQ Level 3/ City & Guilds Level 3/EAL Level 3 all specialized in Mechanical, Electrical or Mechatronics - 4 years UK certified apprenticeship - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Experience in automated conveyors systems and controls, electrical and electronic principles, preventative maintenance procedures, blueprint and schematic reading, industrial electrical, industrial controls, industrial electronics, Programmable Logic Control (PLC) programs, National Electrical Code (NEC), work order management - Experience using CMMS (Computerized Maintenance Management Systems) to plan proactive maintenance and record reactive tasks - A full Engineering indentured Apprenticeship and/or qualified to a minimum of NVQ Level 3 or equivalent in a relevant Engineering subject - Relevant experience in a technical leadership role - Relevant experience in automation or material handling equipment environments PREFERRED QUALIFICATIONS - Associate's degree in Mechatronics or a related technical field - Experience in vendor management - Experience with robotic maintenance - Experience leading engineering teams as a mentor or tech lead - Experience working with material handling equipment (MHE) safety standards in accordance with OEM requirements - Experience working in a multi-contractor and multi-site working environment - Understanding of PLC based controls systems and statutory compliance requirements - Experience using computerised maintenance management systems to plan proactive maintenance and record reactive tasks - A degree preferably in a technical discipline, operations, or business administration Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Jul 20, 2026
Full time
Our Reliability Maintenance Engineering (RME) team is central to Amazon's commitment to innovation. As Amazon evolves and adapts, this team makes sure that the tools and technologies we use do as well. As a Senior RME Technician, you'll help us stay one step ahead, adopting the latest technologies and identifying new and efficient ways of working. In this role, you'll pay close attention to our processes to help maintain our high standards, and you'll put in place upgrades to take that standard even higher. Key job responsibilities - Demonstrate best practice on using equipment safely and monitor teams to ensure everyone follows the correct processes - Keep track of equipment performance through visual checks, condition-based monitoring, and preventative maintenance tasks and schedule additional servicing when required - Supervise technicians on shift to support their development and act as the first point of contact for Reliability Maintenance Engineers - Solve issues in equipment to reduce downtime for operations so they can process packages as quickly as possible - Support in finding ways to continually improve systems and standardise processes across the EU network A day in the life In every shift, you'll be leading a team to make sure everyone has the equipment they need and that it's running properly. That involves monitoring processes so that regulations and policies are followed and ensuring that preventative maintenance is carried out to increase equipment uptime. With everything you observe on your shifts, you'll suggest improvements to make our systems more efficient and productive and then implement those improvements across an EU-wide function. You'll also be monitoring processes with tools like Scada to guarantee their performance, as well as working closely with your line manager to assist with admin tasks. This role is located at one of our operational sites. You'll work shift patterns, which may include some weekends and nights. As you develop your experience within this exciting part of Amazon, you'll be well-placed to progress into more senior roles. About the team Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together to maintain, troubleshoot and repair equipment across our global network of fulfilment centres. Some of our people are leaders, who oversee the team as they work on exciting technology - some of which only exists at Amazon. From installing automated packaging systems to overseeing the general maintenance of a site to repairing key distribution equipment, our team handles most aspects of Amazon's technical side. This includes keeping buildings legally compliant, so everyone is safe, and our sites are operating at maximum efficiency. There are lots of opportunities for progression, both within the RME team and more widely across Amazon. Everything we do focuses on reducing downtime in Amazon's crucial operations sites, so customers get their orders on time. We often work during early or late hours to carry out maintenance with minimal disruption, including night shifts. If we spot a better way to do something, we have the skills and the opportunity to develop and introduce completely new processes or cutting-edge tech like Amazon Robotics and our Complex Item Sorter. BASIC QUALIFICATIONS - High school or equivalent diploma - NVQ Level 3/ SVQ Level 3/ IVQ Level 3/ City & Guilds Level 3/EAL Level 3 all specialized in Mechanical, Electrical or Mechatronics - 4 years UK certified apprenticeship - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Experience in automated conveyors systems and controls, electrical and electronic principles, preventative maintenance procedures, blueprint and schematic reading, industrial electrical, industrial controls, industrial electronics, Programmable Logic Control (PLC) programs, National Electrical Code (NEC), work order management - Experience using CMMS (Computerized Maintenance Management Systems) to plan proactive maintenance and record reactive tasks - A full Engineering indentured Apprenticeship and/or qualified to a minimum of NVQ Level 3 or equivalent in a relevant Engineering subject - Relevant experience in a technical leadership role - Relevant experience in automation or material handling equipment environments PREFERRED QUALIFICATIONS - Associate's degree in Mechatronics or a related technical field - Experience in vendor management - Experience with robotic maintenance - Experience leading engineering teams as a mentor or tech lead - Experience working with material handling equipment (MHE) safety standards in accordance with OEM requirements - Experience working in a multi-contractor and multi-site working environment - Understanding of PLC based controls systems and statutory compliance requirements - Experience using computerised maintenance management systems to plan proactive maintenance and record reactive tasks - A degree preferably in a technical discipline, operations, or business administration Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Please note - We have many roles open across the UK and will do our best to find you a role closest to your location. This role focuses on those who have military experience interested in working in the private sector. Amazon's military recruiting team is available to discuss the many opportunities within Amazon. At Amazon, thousands of former military are driving innovation and raising the bar on customer experience. Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered - from desktop to doorstep. Across Europe we have more than 50 Fulfillment Centers, hundreds of Delivery Stations, thousands of machines, and tens of thousands of employees, all working together in harmony to make sure the right item gets delivered to the right person, in the right place, at the right time. Working in Amazon Operations is for people who like to be active and give their all. We work in a busy, dynamic environment and are part of a bigger team delivering on the expectations of millions of customers every single day. We are open, inclusive and welcome individuality and diversity. The culture in our Operation is built on the way teams bond and the work ethic that enables our business run like clockwork. Our teams take pride in a job well done, looking out for one another, ensuring the highest safety standards and playing their part in delivering the quality service Amazon is known for around the world. Join us in the Amazon Reliability Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network. We are looking for a motivated technician who enjoys working in a team. The job is about maintaining our equipment in a safe way to a high standard. Focusing on planned preventative maintenance you will engage in mitigation of risks by proactively addressing and resolving issues. Raising the availability and quality of the equipment is the daily job. Our technicians focus in on our operational team, their customers, with support from the team and their leaders. Shift Pattern: This role includes working in non-traditional shift pattern, which may include nights and weekends BASIC QUALIFICATIONS - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - NVQ Level 3/ SVQ Level 3/ IVQ Level 3/ City & Guilds Level 3/EAL Level 3 all specialized in Mechanical, Electrical or Mechatronics PREFERRED QUALIFICATIONS - Associate's degree in Mechnical or Electrical - Experience with material handling equipment (MHE) safety standards accordance with original equipment manufacturer (OEM) and safety standards - Experience with robotic operation and maintenance Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Jul 20, 2026
Full time
Please note - We have many roles open across the UK and will do our best to find you a role closest to your location. This role focuses on those who have military experience interested in working in the private sector. Amazon's military recruiting team is available to discuss the many opportunities within Amazon. At Amazon, thousands of former military are driving innovation and raising the bar on customer experience. Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered - from desktop to doorstep. Across Europe we have more than 50 Fulfillment Centers, hundreds of Delivery Stations, thousands of machines, and tens of thousands of employees, all working together in harmony to make sure the right item gets delivered to the right person, in the right place, at the right time. Working in Amazon Operations is for people who like to be active and give their all. We work in a busy, dynamic environment and are part of a bigger team delivering on the expectations of millions of customers every single day. We are open, inclusive and welcome individuality and diversity. The culture in our Operation is built on the way teams bond and the work ethic that enables our business run like clockwork. Our teams take pride in a job well done, looking out for one another, ensuring the highest safety standards and playing their part in delivering the quality service Amazon is known for around the world. Join us in the Amazon Reliability Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network. We are looking for a motivated technician who enjoys working in a team. The job is about maintaining our equipment in a safe way to a high standard. Focusing on planned preventative maintenance you will engage in mitigation of risks by proactively addressing and resolving issues. Raising the availability and quality of the equipment is the daily job. Our technicians focus in on our operational team, their customers, with support from the team and their leaders. Shift Pattern: This role includes working in non-traditional shift pattern, which may include nights and weekends BASIC QUALIFICATIONS - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - NVQ Level 3/ SVQ Level 3/ IVQ Level 3/ City & Guilds Level 3/EAL Level 3 all specialized in Mechanical, Electrical or Mechatronics PREFERRED QUALIFICATIONS - Associate's degree in Mechnical or Electrical - Experience with material handling equipment (MHE) safety standards accordance with original equipment manufacturer (OEM) and safety standards - Experience with robotic operation and maintenance Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Amazon Web Services (AWS) is seeking a Critical Facilities Technician to join our Data Centre Engineering Operations (DCEO) team. In this role you will support the operation, monitoring and maintenance of the electrical and mechanical infrastructure that powers AWS cloud services. AWS data centres operate 24/7 and rely on highly reliable power and cooling systems. As a technician in this environment, you will perform hands-on maintenance, equipment inspections, and troubleshooting to ensure infrastructure systems operate safely and reliably. You will work as part of a team responsible for maintaining mission-critical equipment including power distribution systems, generators, UPS systems and cooling infrastructure. This role operates on a shift rotation supporting 24/7 data centre operations. Key job responsibilities • Perform planned preventative maintenance (PPM) and reactive maintenance on electrical and mechanical infrastructure systems • Conduct routine plant inspections and equipment checks to ensure systems are operating correctly • Monitor alarms and system performance using Building Management Systems (BMS) and other monitoring tools • Assist with fault finding and troubleshooting across infrastructure systems including power distribution and cooling equipment • Support operation and testing of critical systems including diesel generators, UPS systems, switchgear and cooling equipment • Supervise specialist vendors performing maintenance or repair activities on site • Follow permit-to-work and safety procedures for all maintenance and operational activities • Participate in incident response and support troubleshooting during infrastructure events • Maintain accurate maintenance records and operational logs • Support testing activities including generator tests and infrastructure failover exercises A day in the life • Performing daily plant inspections across electrical and mechanical infrastructure • Monitoring alarms and system status through the Building Management System (BMS) • Responding to infrastructure alerts and assisting with initial troubleshooting • Carrying out planned preventative maintenance tasks on site equipment • Supporting generator tests and infrastructure system checks • Supervising vendors performing maintenance activities • Completing shift logs, plant status reports and operational handovers About the team The Data Centre Engineering Operations (DCEO) team is responsible for maintaining the critical infrastructure that supports AWS data centres. Our technicians operate and maintain complex mechanical and electrical systems that provide reliable power and cooling for AWS cloud services. The team works in a highly operational, safety-focused environment, where attention to detail and strong technical skills are essential to maintaining service availability. BASIC QUALIFICATIONS - Knowledge of infrastructure systems such as: power distribution equipment, generators, UPS systems, HVAC / cooling systems, pumps, motors or industrial equipment - Experience working with electrical or mechanical infrastructure systems - Hands-on experience performing maintenance, inspections or troubleshooting on plant equipment - Ability to follow operational procedures and safety standards - Willingness to work in a shift-based environment supporting 24/7 operations PREFERRED QUALIFICATIONS - Electrical or mechanical qualification (apprenticeship, diploma or equivalent experience) - Experience working in data centres, industrial facilities, manufacturing plants or critical environments - Familiarity with Building Management Systems (BMS) or similar monitoring systems - Experience working with permit-to-work or safety management systems - Strong troubleshooting and problem-solving skills Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Jul 20, 2026
Full time
Amazon Web Services (AWS) is seeking a Critical Facilities Technician to join our Data Centre Engineering Operations (DCEO) team. In this role you will support the operation, monitoring and maintenance of the electrical and mechanical infrastructure that powers AWS cloud services. AWS data centres operate 24/7 and rely on highly reliable power and cooling systems. As a technician in this environment, you will perform hands-on maintenance, equipment inspections, and troubleshooting to ensure infrastructure systems operate safely and reliably. You will work as part of a team responsible for maintaining mission-critical equipment including power distribution systems, generators, UPS systems and cooling infrastructure. This role operates on a shift rotation supporting 24/7 data centre operations. Key job responsibilities • Perform planned preventative maintenance (PPM) and reactive maintenance on electrical and mechanical infrastructure systems • Conduct routine plant inspections and equipment checks to ensure systems are operating correctly • Monitor alarms and system performance using Building Management Systems (BMS) and other monitoring tools • Assist with fault finding and troubleshooting across infrastructure systems including power distribution and cooling equipment • Support operation and testing of critical systems including diesel generators, UPS systems, switchgear and cooling equipment • Supervise specialist vendors performing maintenance or repair activities on site • Follow permit-to-work and safety procedures for all maintenance and operational activities • Participate in incident response and support troubleshooting during infrastructure events • Maintain accurate maintenance records and operational logs • Support testing activities including generator tests and infrastructure failover exercises A day in the life • Performing daily plant inspections across electrical and mechanical infrastructure • Monitoring alarms and system status through the Building Management System (BMS) • Responding to infrastructure alerts and assisting with initial troubleshooting • Carrying out planned preventative maintenance tasks on site equipment • Supporting generator tests and infrastructure system checks • Supervising vendors performing maintenance activities • Completing shift logs, plant status reports and operational handovers About the team The Data Centre Engineering Operations (DCEO) team is responsible for maintaining the critical infrastructure that supports AWS data centres. Our technicians operate and maintain complex mechanical and electrical systems that provide reliable power and cooling for AWS cloud services. The team works in a highly operational, safety-focused environment, where attention to detail and strong technical skills are essential to maintaining service availability. BASIC QUALIFICATIONS - Knowledge of infrastructure systems such as: power distribution equipment, generators, UPS systems, HVAC / cooling systems, pumps, motors or industrial equipment - Experience working with electrical or mechanical infrastructure systems - Hands-on experience performing maintenance, inspections or troubleshooting on plant equipment - Ability to follow operational procedures and safety standards - Willingness to work in a shift-based environment supporting 24/7 operations PREFERRED QUALIFICATIONS - Electrical or mechanical qualification (apprenticeship, diploma or equivalent experience) - Experience working in data centres, industrial facilities, manufacturing plants or critical environments - Familiarity with Building Management Systems (BMS) or similar monitoring systems - Experience working with permit-to-work or safety management systems - Strong troubleshooting and problem-solving skills Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This role focuses on those who have military experience interested in working in the private sector. Amazon Web Services (AWS) is seeking a Critical Facilities Technician to join our Data Center Engineering Operations (DCEO) team. In this role you will support the operation, monitoring and maintenance of the electrical and mechanical infrastructure that powers AWS cloud services. AWS data centers operate 24/7 and rely on highly reliable power and cooling systems. As a technician in this environment, you will perform hands-on maintenance, equipment inspections, and troubleshooting to ensure infrastructure systems operate safely and reliably. You will work as part of a team responsible for maintaining mission-critical equipment including power distribution systems, generators, UPS systems and cooling infrastructure. This role operates on a shift rotation supporting 24/7 data center operations. About the Team The Data Center Engineering Operations (DCEO) team is responsible for maintaining the critical infrastructure that supports AWS data centers. Our technicians operate and maintain complex mechanical and electrical systems that provide reliable power and cooling for AWS cloud services. The team works in a highly operational, safety-focused environment, where attention to detail and strong technical skills are essential to maintaining service availability. Ideal Candidate Backgrounds We welcome applicants with experience from a range of technical environments including: - Data centres or critical facilities - Building services or facilities maintenance - Industrial or manufacturing plants - Utilities or power generation - Military technical roles - Large commercial facilities such as hospitals or airports Why AWS Amazon Web Services operates one of the largest and most advanced data center infrastructures in the world. Our facilities teams maintain the critical infrastructure that supports millions of customers globally. AWS provides opportunities to build technical skills in large-scale electrical and mechanical systems, while working in a highly collaborative and safety-focused environment. Career Development Technicians in the Data Centre Engineering Operations team have opportunities to develop into roles such as: - Senior Critical Facilities Technician - Data Centre Engineering Operations Engineer - Facilities Operations Supervisor - Infrastructure Operations Manager AWS provides opportunities to develop deeper expertise in critical infrastructure systems, operational leadership and data centre operations. Work Environment - 24/7 mission-critical facility - Shift-based operations - Work with large-scale electrical and mechanical infrastructure - Combination of hands-on maintenance, monitoring and operational support Key job responsibilities Key Responsibilities - Perform planned preventative maintenance (PPM) and reactive maintenance on electrical and mechanical infrastructure systems - Conduct routine plant inspections and equipment checks to ensure systems are operating correctly - Monitor alarms and system performance using Building Management Systems (BMS) and other monitoring tools - Assist with fault finding and troubleshooting across infrastructure systems including power distribution and cooling equipment - Support operation and testing of critical systems including diesel generators, UPS systems, switch gear and cooling equipment - Supervise specialist vendors performing maintenance or repair activities on site - Follow permit-to-work and safety procedures for all maintenance and operational activities - Participate in incident response and support troubleshooting during infrastructure events - Maintain accurate maintenance records and operational logs - Support testing activities including generator tests and infrastructure fail over exercises A day in the life A typical shift may include: - Performing daily plant inspections across electrical and mechanical infrastructure - Monitoring alarms and system status through the Building - Management System (BMS) - Responding to infrastructure alerts and assisting with initial troubleshooting - Carrying out planned preventative maintenance tasks on site equipment - Supporting generator tests and infrastructure system checks - Supervising vendors performing maintenance activities - Completing shift logs, plant status reports and operational handovers About the team About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - Experience working with electrical or mechanical infrastructure - systems - Hands-on experience performing maintenance, inspections or - troubleshooting on plant equipment - Knowledge of infrastructure systems such as: - power distribution equipment - generators - UPS systems - HVAC / cooling systems - pumps, motors or industrial equipment - Ability to follow operational procedures and safety standards - Willingness to work in a shift-based environment supporting 24/7 - operations PREFERRED QUALIFICATIONS - 2+ years of data center engineering operations experience - Bachelors degree in electrical, mechanical or equivalent engineering Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Jul 20, 2026
Full time
This role focuses on those who have military experience interested in working in the private sector. Amazon Web Services (AWS) is seeking a Critical Facilities Technician to join our Data Center Engineering Operations (DCEO) team. In this role you will support the operation, monitoring and maintenance of the electrical and mechanical infrastructure that powers AWS cloud services. AWS data centers operate 24/7 and rely on highly reliable power and cooling systems. As a technician in this environment, you will perform hands-on maintenance, equipment inspections, and troubleshooting to ensure infrastructure systems operate safely and reliably. You will work as part of a team responsible for maintaining mission-critical equipment including power distribution systems, generators, UPS systems and cooling infrastructure. This role operates on a shift rotation supporting 24/7 data center operations. About the Team The Data Center Engineering Operations (DCEO) team is responsible for maintaining the critical infrastructure that supports AWS data centers. Our technicians operate and maintain complex mechanical and electrical systems that provide reliable power and cooling for AWS cloud services. The team works in a highly operational, safety-focused environment, where attention to detail and strong technical skills are essential to maintaining service availability. Ideal Candidate Backgrounds We welcome applicants with experience from a range of technical environments including: - Data centres or critical facilities - Building services or facilities maintenance - Industrial or manufacturing plants - Utilities or power generation - Military technical roles - Large commercial facilities such as hospitals or airports Why AWS Amazon Web Services operates one of the largest and most advanced data center infrastructures in the world. Our facilities teams maintain the critical infrastructure that supports millions of customers globally. AWS provides opportunities to build technical skills in large-scale electrical and mechanical systems, while working in a highly collaborative and safety-focused environment. Career Development Technicians in the Data Centre Engineering Operations team have opportunities to develop into roles such as: - Senior Critical Facilities Technician - Data Centre Engineering Operations Engineer - Facilities Operations Supervisor - Infrastructure Operations Manager AWS provides opportunities to develop deeper expertise in critical infrastructure systems, operational leadership and data centre operations. Work Environment - 24/7 mission-critical facility - Shift-based operations - Work with large-scale electrical and mechanical infrastructure - Combination of hands-on maintenance, monitoring and operational support Key job responsibilities Key Responsibilities - Perform planned preventative maintenance (PPM) and reactive maintenance on electrical and mechanical infrastructure systems - Conduct routine plant inspections and equipment checks to ensure systems are operating correctly - Monitor alarms and system performance using Building Management Systems (BMS) and other monitoring tools - Assist with fault finding and troubleshooting across infrastructure systems including power distribution and cooling equipment - Support operation and testing of critical systems including diesel generators, UPS systems, switch gear and cooling equipment - Supervise specialist vendors performing maintenance or repair activities on site - Follow permit-to-work and safety procedures for all maintenance and operational activities - Participate in incident response and support troubleshooting during infrastructure events - Maintain accurate maintenance records and operational logs - Support testing activities including generator tests and infrastructure fail over exercises A day in the life A typical shift may include: - Performing daily plant inspections across electrical and mechanical infrastructure - Monitoring alarms and system status through the Building - Management System (BMS) - Responding to infrastructure alerts and assisting with initial troubleshooting - Carrying out planned preventative maintenance tasks on site equipment - Supporting generator tests and infrastructure system checks - Supervising vendors performing maintenance activities - Completing shift logs, plant status reports and operational handovers About the team About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - Experience working with electrical or mechanical infrastructure - systems - Hands-on experience performing maintenance, inspections or - troubleshooting on plant equipment - Knowledge of infrastructure systems such as: - power distribution equipment - generators - UPS systems - HVAC / cooling systems - pumps, motors or industrial equipment - Ability to follow operational procedures and safety standards - Willingness to work in a shift-based environment supporting 24/7 - operations PREFERRED QUALIFICATIONS - 2+ years of data center engineering operations experience - Bachelors degree in electrical, mechanical or equivalent engineering Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As Chief Engineer, you will be responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. You are expected to be a singular focal point for all facility operations and to support Amazon within its owned and operated data centers. You should be able to manage large scale impacting projects and new region support from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, procurement, and finance in both local and global settings. As Chief Engineer, you will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the Chief Engineers to drive innovation and resiliency while reducing operational costs in the facilities. Key job responsibilities - Train and support the Engineering team in their role of providing electrical and mechanical equipment troubleshooting and operations - Implement and execute site or equipment-specific training exercises. Exercises cover, but are not limited to: stand-by diesel generators, switchgear, UPSs, PDUs, AHUs, chillers etc. - Oversee day-to-day operation and maintenance of mechanical and electrical equipment in data center sites - Operate independently, with limited direct management - Assist in the design and build-out of new facilities and perform root cause analysis of equipment failures - Act as an escalation point for all facilities-related issues within the data center region. Work OT hours as needed to support site stability - Troubleshoot and report facility and data sever-level events within internal Service Level Agreements (SLA) - Create and deploy standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams - Ensure all safety procedures are adhered to by vendors, and AWS staff - Respond to off hour emergency calls related to his data centers and help with the investigation, mitigation, and recovery of the issue(s). - Candidates should be able to lift up to 40 lbs and or work in elevated locations. - Ability to work in an environment that operates 24/7 with an ability to provide after-hours support as needed. All physical requirements are expected with reasonable accommodations PHYSICAL REQUIREMENTS - Work at height, and from ladders - Perform physical tasks during the shift - Work in a noisy environment, with ear protection About the team About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Experience carrying new design concepts through exploration, development, and into deployment or mass production - Experience in MS Excel, Word, and Windows Operating Systems - Knowledge of electrical engineering principles including switchgear, UPS, transformers, and circuit breakers PREFERRED QUALIFICATIONS - Knowledge of critical data center equipment - Knowledge of engineering documentation, electrical diagrams and standard operating procedures - Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA - Experience in project management in data centers or comparable critical infrastructure Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Jul 20, 2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As Chief Engineer, you will be responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. You are expected to be a singular focal point for all facility operations and to support Amazon within its owned and operated data centers. You should be able to manage large scale impacting projects and new region support from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, procurement, and finance in both local and global settings. As Chief Engineer, you will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the Chief Engineers to drive innovation and resiliency while reducing operational costs in the facilities. Key job responsibilities - Train and support the Engineering team in their role of providing electrical and mechanical equipment troubleshooting and operations - Implement and execute site or equipment-specific training exercises. Exercises cover, but are not limited to: stand-by diesel generators, switchgear, UPSs, PDUs, AHUs, chillers etc. - Oversee day-to-day operation and maintenance of mechanical and electrical equipment in data center sites - Operate independently, with limited direct management - Assist in the design and build-out of new facilities and perform root cause analysis of equipment failures - Act as an escalation point for all facilities-related issues within the data center region. Work OT hours as needed to support site stability - Troubleshoot and report facility and data sever-level events within internal Service Level Agreements (SLA) - Create and deploy standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams - Ensure all safety procedures are adhered to by vendors, and AWS staff - Respond to off hour emergency calls related to his data centers and help with the investigation, mitigation, and recovery of the issue(s). - Candidates should be able to lift up to 40 lbs and or work in elevated locations. - Ability to work in an environment that operates 24/7 with an ability to provide after-hours support as needed. All physical requirements are expected with reasonable accommodations PHYSICAL REQUIREMENTS - Work at height, and from ladders - Perform physical tasks during the shift - Work in a noisy environment, with ear protection About the team About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Experience carrying new design concepts through exploration, development, and into deployment or mass production - Experience in MS Excel, Word, and Windows Operating Systems - Knowledge of electrical engineering principles including switchgear, UPS, transformers, and circuit breakers PREFERRED QUALIFICATIONS - Knowledge of critical data center equipment - Knowledge of engineering documentation, electrical diagrams and standard operating procedures - Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA - Experience in project management in data centers or comparable critical infrastructure Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As Chief Engineer, you will be responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. You are expected to be a singular focal point for all facility operations and to support Amazon within its owned and operated data centers. You should be able to manage large scale impacting projects and new region support from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, procurement, and finance in both local and global settings. As Chief Engineer, you will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the Chief Engineers to drive innovation and resiliency while reducing operational costs in the facilities. Key job responsibilities - Train and support the Engineering team in their role of providing electrical and mechanical equipment troubleshooting and operations - Implement and execute site or equipment-specific training exercises. Exercises cover, but are not limited to: stand-by diesel generators, switchgear, UPSs, PDUs, AHUs, chillers etc. - Oversee day-to-day operation and maintenance of mechanical and electrical equipment in data center sites - Operate independently, with limited direct management - Assist in the design and build-out of new facilities and perform root cause analysis of equipment failures - Act as an escalation point for all facilities-related issues within the data center region. Work OT hours as needed to support site stability - Troubleshoot and report facility and data sever-level events within internal Service Level Agreements (SLA) - Create and deploy standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams - Ensure all safety procedures are adhered to by vendors, and AWS staff - Respond to off hour emergency calls related to his data centers and help with the investigation, mitigation, and recovery of the issue(s). - Ability to work in an environment that operates 24/7 with an ability to provide after-hours support as needed. All physical requirements are expected with reasonable accommodations About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. (AIS tagline) Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - Experience in MS Excel, Word, and Windows Operating Systems - Experience with power management and power monitoring systems - City & Guilds/NVQ Level 4 in Electrical or Mechanical Engineering or equivalent Knowledge of key electrical competencies and theory PREFERRED QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Jul 20, 2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As Chief Engineer, you will be responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. You are expected to be a singular focal point for all facility operations and to support Amazon within its owned and operated data centers. You should be able to manage large scale impacting projects and new region support from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, procurement, and finance in both local and global settings. As Chief Engineer, you will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the Chief Engineers to drive innovation and resiliency while reducing operational costs in the facilities. Key job responsibilities - Train and support the Engineering team in their role of providing electrical and mechanical equipment troubleshooting and operations - Implement and execute site or equipment-specific training exercises. Exercises cover, but are not limited to: stand-by diesel generators, switchgear, UPSs, PDUs, AHUs, chillers etc. - Oversee day-to-day operation and maintenance of mechanical and electrical equipment in data center sites - Operate independently, with limited direct management - Assist in the design and build-out of new facilities and perform root cause analysis of equipment failures - Act as an escalation point for all facilities-related issues within the data center region. Work OT hours as needed to support site stability - Troubleshoot and report facility and data sever-level events within internal Service Level Agreements (SLA) - Create and deploy standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams - Ensure all safety procedures are adhered to by vendors, and AWS staff - Respond to off hour emergency calls related to his data centers and help with the investigation, mitigation, and recovery of the issue(s). - Ability to work in an environment that operates 24/7 with an ability to provide after-hours support as needed. All physical requirements are expected with reasonable accommodations About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. (AIS tagline) Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - Experience in MS Excel, Word, and Windows Operating Systems - Experience with power management and power monitoring systems - City & Guilds/NVQ Level 4 in Electrical or Mechanical Engineering or equivalent Knowledge of key electrical competencies and theory PREFERRED QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The Investigation Specialist Lead at Veeqo is responsible for building and overseeing the company's account investigation and fraud response capabilities. This is a seller-facing role that owns the proactive identification, investigation, and mitigation of fraudulent activity across the platform - including account takeovers, shipping label fraud, payment fraud, and chargebacks - as well as cases which require specific account investigation beyond fraud (e.g., compliance reviews, account disputes, and operational escalations). You will work cross-functionally with Product, Engineering, Customer Support, Legal, and Finance to detect, investigate, and resolve issues related to shipping, order management, and payment processes. In addition to fraud prevention and account investigation, this role serves as the primary point of contact for Stripe-related issues (disputes, payments, transactions, and refunds) and carrier chargeback queries from Veeqo sellers, ensuring timely resolution and accurate financial reconciliation. As a seller-facing function, you will communicate directly with sellers throughout the investigation lifecycle. Key job responsibilities - Support the design and implementation of Veeqo's end-to-end fraud prevention and investigation framework, establishing KPIs, policies, SOPs, and response protocols - Build and manage fraud detection tools, rules, and alerts using internal and third-party platforms (e.g., Metabase, FullStory, custom rule engines) to proactively identify suspicious activity - Conduct thorough fraud investigations - gathering evidence, analysing data, documenting findings, and producing actionable recommendations - Serve as the primary handler of Stripe-related issues including disputes, failed payments, transaction queries, and refunds - Handle carrier chargeback queries from sellers, investigating disputed charges, analysing trends, and developing dispute strategies - Communicate directly with sellers throughout the investigation lifecycle - providing clear updates, managing expectations, and ensuring a professional experience - Collaborate cross-functionally with Product, Engineering, Legal, and Compliance to identify process gaps, propose improvements, and ensure regulatory adherence (e.g., GDPR, PCI DSS) - Deliver regular fraud trend reports and risk assessments to leadership, quantifying financial impact and proposing mitigation tactics - Investigate and resolve account-level issues beyond fraud - including account compromise recovery, compliance actions, seller disputes, and operational escalations - ensuring thorough documentation throughout - Own continuous improvement of the investigation function - conducting post-incident reviews, evaluating new tooling, creating training resources and mentoring team members About the team Veeqo is Amazon's multi-channel shipping and inventory platform, purpose-built for fast-growth e-commerce businesses. Since joining the Amazon family in 2021, Veeqo has helped thousands of online retailers cut shipping costs, streamline fulfilment, and scale with confidence. Our Swansea team sits at the heart of that mission - and this role puts you right at the centre of it. BASIC QUALIFICATIONS - Experience with data analysis tools such as Advanced Excel, SQL, Tableau, Python - Experience identifying and solving complex problems through data analysis - Experience in fraud/risk investigations PREFERRED QUALIFICATIONS - 2+ years in fraud investigation, security analysis, or risk management roles - Experience building automated fraud detection systems or scalable investigation workflows - Experience with quality assessment frameworks and performance management in security contexts - Knowledge of regulatory compliance requirements related to fraud prevention and data security (GDPR, PCI DSS) - Experience developing and delivering training programmes for investigation teams Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Jul 20, 2026
Full time
The Investigation Specialist Lead at Veeqo is responsible for building and overseeing the company's account investigation and fraud response capabilities. This is a seller-facing role that owns the proactive identification, investigation, and mitigation of fraudulent activity across the platform - including account takeovers, shipping label fraud, payment fraud, and chargebacks - as well as cases which require specific account investigation beyond fraud (e.g., compliance reviews, account disputes, and operational escalations). You will work cross-functionally with Product, Engineering, Customer Support, Legal, and Finance to detect, investigate, and resolve issues related to shipping, order management, and payment processes. In addition to fraud prevention and account investigation, this role serves as the primary point of contact for Stripe-related issues (disputes, payments, transactions, and refunds) and carrier chargeback queries from Veeqo sellers, ensuring timely resolution and accurate financial reconciliation. As a seller-facing function, you will communicate directly with sellers throughout the investigation lifecycle. Key job responsibilities - Support the design and implementation of Veeqo's end-to-end fraud prevention and investigation framework, establishing KPIs, policies, SOPs, and response protocols - Build and manage fraud detection tools, rules, and alerts using internal and third-party platforms (e.g., Metabase, FullStory, custom rule engines) to proactively identify suspicious activity - Conduct thorough fraud investigations - gathering evidence, analysing data, documenting findings, and producing actionable recommendations - Serve as the primary handler of Stripe-related issues including disputes, failed payments, transaction queries, and refunds - Handle carrier chargeback queries from sellers, investigating disputed charges, analysing trends, and developing dispute strategies - Communicate directly with sellers throughout the investigation lifecycle - providing clear updates, managing expectations, and ensuring a professional experience - Collaborate cross-functionally with Product, Engineering, Legal, and Compliance to identify process gaps, propose improvements, and ensure regulatory adherence (e.g., GDPR, PCI DSS) - Deliver regular fraud trend reports and risk assessments to leadership, quantifying financial impact and proposing mitigation tactics - Investigate and resolve account-level issues beyond fraud - including account compromise recovery, compliance actions, seller disputes, and operational escalations - ensuring thorough documentation throughout - Own continuous improvement of the investigation function - conducting post-incident reviews, evaluating new tooling, creating training resources and mentoring team members About the team Veeqo is Amazon's multi-channel shipping and inventory platform, purpose-built for fast-growth e-commerce businesses. Since joining the Amazon family in 2021, Veeqo has helped thousands of online retailers cut shipping costs, streamline fulfilment, and scale with confidence. Our Swansea team sits at the heart of that mission - and this role puts you right at the centre of it. BASIC QUALIFICATIONS - Experience with data analysis tools such as Advanced Excel, SQL, Tableau, Python - Experience identifying and solving complex problems through data analysis - Experience in fraud/risk investigations PREFERRED QUALIFICATIONS - 2+ years in fraud investigation, security analysis, or risk management roles - Experience building automated fraud detection systems or scalable investigation workflows - Experience with quality assessment frameworks and performance management in security contexts - Knowledge of regulatory compliance requirements related to fraud prevention and data security (GDPR, PCI DSS) - Experience developing and delivering training programmes for investigation teams Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
We are looking for an experienced Business Intelligence Engineer to play a pivotal role in owning complex analytics and serving as a organizational thought leader for BIEs, BAs, and business users on the team to help drive the growth of Veeqo. Key job responsibilities As a Head of Business Intelligence, you will be responsible for leading and mentoring a team of business intelligence engineers and business analysts to deliver high-quality work, ensuring business needs are effectively communicated and met. You will be responsible for conducting data analysis and deep dives to determine actionable insights, trends, and patterns to help inform and drive decision-making. You will collaborate with various teams across Veeqo, including Product, Marketing, Sales, Seller Support, and Finance to understand their needs and provide business analytic solutions and recommendations. You will be managing & prioritizing multiple projects simultaneously across the team, ensuring that they align with Veeqo's strategic priorities. About the team Veeqo () - a startup which was acquired by Amazon in 2021 - is Amazon's recommended multichannel inventory and shipping solution for SMB sellers. Within only one year post-acquisition, Veeqo carried an S-Team goal and publicly launched at Accelerate 2022. Our vision is to become the back office hub for SMB ecommerce sellers, for both their on-Amazon and off-Amazon business. We help sellers manage fulfillment operations across all their online stores, and ship orders to customers at the lowest cost and in the fastest possible time. BASIC QUALIFICATIONS - Experience programming to extract, transform and clean large (multi-TB) data sets - Experience with theory and practice of design of experiments and statistical analysis of results - Experience in scripting for automation (e.g. Python) and advanced SQL skills. - Experience with theory and practice of information retrieval, data science, machine learning and data mining - Experience working directly with business stakeholders to translate between data and business needs - Experience with SQL - Experience with data visualization using Tableau, Quicksight, or similar tools - Experience in the data/BI space PREFERRED QUALIFICATIONS - Experience managing, analyzing and communicating results to senior leadership - Experience with AWS technologies - 5+ years of SQL experience Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Jul 17, 2026
Full time
We are looking for an experienced Business Intelligence Engineer to play a pivotal role in owning complex analytics and serving as a organizational thought leader for BIEs, BAs, and business users on the team to help drive the growth of Veeqo. Key job responsibilities As a Head of Business Intelligence, you will be responsible for leading and mentoring a team of business intelligence engineers and business analysts to deliver high-quality work, ensuring business needs are effectively communicated and met. You will be responsible for conducting data analysis and deep dives to determine actionable insights, trends, and patterns to help inform and drive decision-making. You will collaborate with various teams across Veeqo, including Product, Marketing, Sales, Seller Support, and Finance to understand their needs and provide business analytic solutions and recommendations. You will be managing & prioritizing multiple projects simultaneously across the team, ensuring that they align with Veeqo's strategic priorities. About the team Veeqo () - a startup which was acquired by Amazon in 2021 - is Amazon's recommended multichannel inventory and shipping solution for SMB sellers. Within only one year post-acquisition, Veeqo carried an S-Team goal and publicly launched at Accelerate 2022. Our vision is to become the back office hub for SMB ecommerce sellers, for both their on-Amazon and off-Amazon business. We help sellers manage fulfillment operations across all their online stores, and ship orders to customers at the lowest cost and in the fastest possible time. BASIC QUALIFICATIONS - Experience programming to extract, transform and clean large (multi-TB) data sets - Experience with theory and practice of design of experiments and statistical analysis of results - Experience in scripting for automation (e.g. Python) and advanced SQL skills. - Experience with theory and practice of information retrieval, data science, machine learning and data mining - Experience working directly with business stakeholders to translate between data and business needs - Experience with SQL - Experience with data visualization using Tableau, Quicksight, or similar tools - Experience in the data/BI space PREFERRED QUALIFICATIONS - Experience managing, analyzing and communicating results to senior leadership - Experience with AWS technologies - 5+ years of SQL experience Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
We're looking for a Senior Product Marketing Manager to own Veeqo's end-to-end product marketing engine. From positioning and messaging, to launch strategy, to adoption, to understanding what resonates with sellers and why. In this role, you'll be the strategic bridge between Product and the market. You'll ensure every new Veeqo release (from advanced shipping tools to Listings to inventory automation) has a clear value proposition, a defined audience, and a compelling story that drives awareness, activation, and long-term usage. You'll set the standard for product marketing excellence at Veeqo and raise the bar on delivery, collaboration, and seller impact. Key job responsibilities 1. Product Marketing Operations & GTM Ownership - Own how product marketing operates at Veeqo - setting the standard for how we plan, prioritise, and execute launches - Translate product priorities into clear, actionable GTM plans across Marketing, Product, and Sales - Ensure every launch has defined goals, target segments, messaging direction, and success metrics - Drive clarity on what we launch, when, and why - balancing business impact, product readiness, and team capacity 2. Cross-Functional Leadership & Stakeholder Management - Act as the central point of alignment between Product, Sales, Lifecycle, and Design - Proactively manage stakeholders to ensure alignment on priorities, timelines, and expectations - Ensure teams are working towards shared outcomes, not siloed deliverables 3. Launch Execution & Delivery Excellence - Lead end-to-end execution of product launches, ensuring high-quality delivery across all touchpoints - Coordinate cross-functional teams to ensure launches are delivered on time and to a high standard - Identify risks early and proactively resolve blockers to maintain momentum - Ensure launches are outcome-driven - focused on adoption, usage, and revenue impact, not just output 4. Building Scalable PMM Mechanisms - Establish and continuously improve repeatable processes for: - Launch planning and execution - Messaging and asset development - Sales enablement - Post-launch measurement - Create clear frameworks, templates, and ways of working that enable the team to scale effectively - Raise the bar on quality, consistency, and efficiency across all product marketing outputs 5. Adoption, Feedback Loops & Continuous Improvement - Partner with Product and Lifecycle to ensure launches translate into real seller adoption and usage - Identify gaps in adoption and work cross-functionally to address them - Establish feedback loops from Sales, Support, and sellers to inform future launches and messaging - Continuously iterate on GTM approach based on performance and insights 6. Sales Enablement & Internal Readiness - Ensure Sales and Customer-facing teams are equipped with clear, actionable materials for every launch - Drive consistency in how Veeqo is positioned across internal teams - Partner with Sales leadership to ensure priority initiatives are effectively rolled out and adopted 7. Measurement & Business Impact - Define and track success metrics for launches and GTM initiatives - Own reporting on launch performance, adoption, and impact in business reviews - Use data to inform prioritisation, improve execution, and drive continuous improvement - Ensure product marketing efforts are clearly tied to measurable business outcomes About the team Veeqo is Amazon's free multi-channel shipping software, used by 100,000 ecommerce sellers to ship orders, sync inventory, and grow across marketplaces. We combine Amazon-level innovation with a fast-moving startup culture. We're building tools that help sellers ship smarter, list products faster, and scale efficiently across all their sales channels. As part of Amazon, we benefit from deep integrations, access to Amazon's sellers and carrier programs, and a rapidly expanding feature set across shipping, inventory, reporting, listings, and more. The Integrated Marketing team uses data, seller insights, and creative experimentation to raise awareness, drive adoption, and help sellers get value quickly. We're a collaborative group of PMMs, lifecycle marketers, designers, and content specialists who ship fast and learn quickly. You'll partner closely with the wider Marketing team, Product, Sales, Design, and Amazon orgs to bring new features to market. BASIC QUALIFICATIONS - Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables) - Experience building, executing and scaling cross-functional marketing programs - Experience leading go-to-market for consumer software or hardware product launches - Experience in marketing or marketing research - Experience using data and metrics to measure impact and determine improvements - Experience presenting metrics and progress to goal to senior leadership PREFERRED QUALIFICATIONS - Experience using any of SQL or other analytical tools for conducting data analysis - Experience with customer segmentation, profiling, and targeting Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Jul 17, 2026
Full time
We're looking for a Senior Product Marketing Manager to own Veeqo's end-to-end product marketing engine. From positioning and messaging, to launch strategy, to adoption, to understanding what resonates with sellers and why. In this role, you'll be the strategic bridge between Product and the market. You'll ensure every new Veeqo release (from advanced shipping tools to Listings to inventory automation) has a clear value proposition, a defined audience, and a compelling story that drives awareness, activation, and long-term usage. You'll set the standard for product marketing excellence at Veeqo and raise the bar on delivery, collaboration, and seller impact. Key job responsibilities 1. Product Marketing Operations & GTM Ownership - Own how product marketing operates at Veeqo - setting the standard for how we plan, prioritise, and execute launches - Translate product priorities into clear, actionable GTM plans across Marketing, Product, and Sales - Ensure every launch has defined goals, target segments, messaging direction, and success metrics - Drive clarity on what we launch, when, and why - balancing business impact, product readiness, and team capacity 2. Cross-Functional Leadership & Stakeholder Management - Act as the central point of alignment between Product, Sales, Lifecycle, and Design - Proactively manage stakeholders to ensure alignment on priorities, timelines, and expectations - Ensure teams are working towards shared outcomes, not siloed deliverables 3. Launch Execution & Delivery Excellence - Lead end-to-end execution of product launches, ensuring high-quality delivery across all touchpoints - Coordinate cross-functional teams to ensure launches are delivered on time and to a high standard - Identify risks early and proactively resolve blockers to maintain momentum - Ensure launches are outcome-driven - focused on adoption, usage, and revenue impact, not just output 4. Building Scalable PMM Mechanisms - Establish and continuously improve repeatable processes for: - Launch planning and execution - Messaging and asset development - Sales enablement - Post-launch measurement - Create clear frameworks, templates, and ways of working that enable the team to scale effectively - Raise the bar on quality, consistency, and efficiency across all product marketing outputs 5. Adoption, Feedback Loops & Continuous Improvement - Partner with Product and Lifecycle to ensure launches translate into real seller adoption and usage - Identify gaps in adoption and work cross-functionally to address them - Establish feedback loops from Sales, Support, and sellers to inform future launches and messaging - Continuously iterate on GTM approach based on performance and insights 6. Sales Enablement & Internal Readiness - Ensure Sales and Customer-facing teams are equipped with clear, actionable materials for every launch - Drive consistency in how Veeqo is positioned across internal teams - Partner with Sales leadership to ensure priority initiatives are effectively rolled out and adopted 7. Measurement & Business Impact - Define and track success metrics for launches and GTM initiatives - Own reporting on launch performance, adoption, and impact in business reviews - Use data to inform prioritisation, improve execution, and drive continuous improvement - Ensure product marketing efforts are clearly tied to measurable business outcomes About the team Veeqo is Amazon's free multi-channel shipping software, used by 100,000 ecommerce sellers to ship orders, sync inventory, and grow across marketplaces. We combine Amazon-level innovation with a fast-moving startup culture. We're building tools that help sellers ship smarter, list products faster, and scale efficiently across all their sales channels. As part of Amazon, we benefit from deep integrations, access to Amazon's sellers and carrier programs, and a rapidly expanding feature set across shipping, inventory, reporting, listings, and more. The Integrated Marketing team uses data, seller insights, and creative experimentation to raise awareness, drive adoption, and help sellers get value quickly. We're a collaborative group of PMMs, lifecycle marketers, designers, and content specialists who ship fast and learn quickly. You'll partner closely with the wider Marketing team, Product, Sales, Design, and Amazon orgs to bring new features to market. BASIC QUALIFICATIONS - Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables) - Experience building, executing and scaling cross-functional marketing programs - Experience leading go-to-market for consumer software or hardware product launches - Experience in marketing or marketing research - Experience using data and metrics to measure impact and determine improvements - Experience presenting metrics and progress to goal to senior leadership PREFERRED QUALIFICATIONS - Experience using any of SQL or other analytical tools for conducting data analysis - Experience with customer segmentation, profiling, and targeting Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
We are seeking a Senior B2B Performance Marketing Manager with experience in marketing specifically for a B2B SaaS company targeting mid-market to enterprise level clients. The ideal candidate will be a data-driven and analytical marketer with a track record of driving growth through performance marketing, specifically across paid channels including search (Google, Microsoft), paid social (LinkedIn, Meta), display, and programmatic. They have experience leading cross-functional paid media initiatives in a fast-moving and ambiguous environment, balancing long-term channel strategy with the ability to execute tactical optimizations in a fast-growing space. As the Senior B2B Performance Marketing Manager you will work closely with other members of the marketing team and cross-functional teams, to develop, test, and iterate on performance marketing campaigns that drive qualified leads and revenue growth. You will own, develop and scale paid media campaigns across the full funnel with the goal of driving acquisition, adoption and engagement with Veeqo. It is important the candidate can foster a creative team environment, inventing new approaches to ad creative and targeting, building robust A/B testing structures, diving deep into campaign performance data, and doubling down on what's performing. Key job responsibilities As a Senior Performance Marketing Manager you will: - Develop and execute comprehensive full-funnel paid media strategies across search, social, display, and programmatic channels that deliver measurable business results. - Manage the day-to-day operations of paid media campaigns including launching, testing, and optimizing ad creative, audiences, bidding strategies, and landing pages across the funnel. - Own budget allocation and pacing across paid channels, ensuring efficient spend and maximizing return on ad spend (ROAS) and cost per acquisition (CPA). - Lead marketing automation and audience strategy implementation to drive program efficiency and improve lead quality. - Establish rigorous testing frameworks (A/B, incrementality, geo-lift) and optimization processes. Develop metrics and measurement to determine campaign effectiveness and true incremental impact. - Lead budget planning and forecasting for paid media initiatives. You will be responsible for actively communicating the progress and financial health of the program across the organization. - Drive continuous innovation in measurement, attribution, and incrementality testing across paid channels. - Explore and scale emerging paid media opportunities including AI-powered ad formats, new platforms (e.g., Reddit), and audience expansion strategies. - Partner with stakeholders across Sales, Product, and Data to align on growth initiatives and ensure paid media supports broader business objectives. - Manage relationships with external agencies and platform partners to maximize campaign performance. About the team Veeqo () - a startup which was acquired by Amazon in 2021 - is Amazon's recommended shipping, inventory, and warehouse management solution for Sellers. Our vision is to become the multi-channel solution for eCommerce sellers, for both their on-Amazon and off-Amazon business. We help sellers manage fulfillment operations across all their online stores, and ship orders to customers at the lowest cost and in the fastest possible time. If you're interested in joining a rapidly growing team with a relentless focus on the customer, you've come to the right place. In order to accelerate the next phase of Veeqo's development, we are committed to transforming the depth, scale and ambition of our marketing capabilities. The marketing team uses data, seller insights, and automation to invent, test and scale programs that raise awareness of Veeqo and drive Sellers to signup or engage with our sales team. We're in a high-growth phase and seeking exceptional talent to drive our next stage of expansion. BASIC QUALIFICATIONS - Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights - Experience in stakeholder management and communication management - Proven track record of scaling paid media programs that delivered significant revenue impact, including measurement, creative strategy, audience targeting, and activation across all parts of the funnel. - Deep hands-on experience managing campaigns across Google Ads, Microsoft Ads, LinkedIn Ads, and/or Meta Ads at scale. - Strong understanding of paid media technology, bid management, attribution models, and marketing automation platforms. - Ability to analyze raw campaign data and develop actionable insights related to paid media performance. Understanding of basic statistics and mathematical modeling concepts such as statistical significance, standard deviations, and regression analysis. - Experience with incrementality testing, geo-lift studies, or other advanced measurement methodologies. PREFERRED QUALIFICATIONS - Experience using any of SQL or other analytical tools for conducting data analysis - Experience with customer segmentation, profiling, and targeting - 7+ years of B2B marketing experience, with 4+ years specifically in paid media and demand generation. - Experience managing six-figure+ paid media budgets with demonstrated ability to optimize spend efficiency while scaling volume. - Experience working with external agencies or platform reps to source creative and manage campaigns within a defined budget. - Strong analytical skills with proficiency in SQL, Excel, and BI tools. - Experience with AI-driven campaign strategies (Performance Max, broad match with smart bidding, etc.). - Experience working with enterprise sales teams and understanding how paid media supports pipeline generation. - International marketing experience, particularly running multi-market paid campaigns. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Jul 17, 2026
Full time
We are seeking a Senior B2B Performance Marketing Manager with experience in marketing specifically for a B2B SaaS company targeting mid-market to enterprise level clients. The ideal candidate will be a data-driven and analytical marketer with a track record of driving growth through performance marketing, specifically across paid channels including search (Google, Microsoft), paid social (LinkedIn, Meta), display, and programmatic. They have experience leading cross-functional paid media initiatives in a fast-moving and ambiguous environment, balancing long-term channel strategy with the ability to execute tactical optimizations in a fast-growing space. As the Senior B2B Performance Marketing Manager you will work closely with other members of the marketing team and cross-functional teams, to develop, test, and iterate on performance marketing campaigns that drive qualified leads and revenue growth. You will own, develop and scale paid media campaigns across the full funnel with the goal of driving acquisition, adoption and engagement with Veeqo. It is important the candidate can foster a creative team environment, inventing new approaches to ad creative and targeting, building robust A/B testing structures, diving deep into campaign performance data, and doubling down on what's performing. Key job responsibilities As a Senior Performance Marketing Manager you will: - Develop and execute comprehensive full-funnel paid media strategies across search, social, display, and programmatic channels that deliver measurable business results. - Manage the day-to-day operations of paid media campaigns including launching, testing, and optimizing ad creative, audiences, bidding strategies, and landing pages across the funnel. - Own budget allocation and pacing across paid channels, ensuring efficient spend and maximizing return on ad spend (ROAS) and cost per acquisition (CPA). - Lead marketing automation and audience strategy implementation to drive program efficiency and improve lead quality. - Establish rigorous testing frameworks (A/B, incrementality, geo-lift) and optimization processes. Develop metrics and measurement to determine campaign effectiveness and true incremental impact. - Lead budget planning and forecasting for paid media initiatives. You will be responsible for actively communicating the progress and financial health of the program across the organization. - Drive continuous innovation in measurement, attribution, and incrementality testing across paid channels. - Explore and scale emerging paid media opportunities including AI-powered ad formats, new platforms (e.g., Reddit), and audience expansion strategies. - Partner with stakeholders across Sales, Product, and Data to align on growth initiatives and ensure paid media supports broader business objectives. - Manage relationships with external agencies and platform partners to maximize campaign performance. About the team Veeqo () - a startup which was acquired by Amazon in 2021 - is Amazon's recommended shipping, inventory, and warehouse management solution for Sellers. Our vision is to become the multi-channel solution for eCommerce sellers, for both their on-Amazon and off-Amazon business. We help sellers manage fulfillment operations across all their online stores, and ship orders to customers at the lowest cost and in the fastest possible time. If you're interested in joining a rapidly growing team with a relentless focus on the customer, you've come to the right place. In order to accelerate the next phase of Veeqo's development, we are committed to transforming the depth, scale and ambition of our marketing capabilities. The marketing team uses data, seller insights, and automation to invent, test and scale programs that raise awareness of Veeqo and drive Sellers to signup or engage with our sales team. We're in a high-growth phase and seeking exceptional talent to drive our next stage of expansion. BASIC QUALIFICATIONS - Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights - Experience in stakeholder management and communication management - Proven track record of scaling paid media programs that delivered significant revenue impact, including measurement, creative strategy, audience targeting, and activation across all parts of the funnel. - Deep hands-on experience managing campaigns across Google Ads, Microsoft Ads, LinkedIn Ads, and/or Meta Ads at scale. - Strong understanding of paid media technology, bid management, attribution models, and marketing automation platforms. - Ability to analyze raw campaign data and develop actionable insights related to paid media performance. Understanding of basic statistics and mathematical modeling concepts such as statistical significance, standard deviations, and regression analysis. - Experience with incrementality testing, geo-lift studies, or other advanced measurement methodologies. PREFERRED QUALIFICATIONS - Experience using any of SQL or other analytical tools for conducting data analysis - Experience with customer segmentation, profiling, and targeting - 7+ years of B2B marketing experience, with 4+ years specifically in paid media and demand generation. - Experience managing six-figure+ paid media budgets with demonstrated ability to optimize spend efficiency while scaling volume. - Experience working with external agencies or platform reps to source creative and manage campaigns within a defined budget. - Strong analytical skills with proficiency in SQL, Excel, and BI tools. - Experience with AI-driven campaign strategies (Performance Max, broad match with smart bidding, etc.). - Experience working with enterprise sales teams and understanding how paid media supports pipeline generation. - International marketing experience, particularly running multi-market paid campaigns. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
