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Thisis an exciting opportunity for you to join Willow Wood Hospice, working closelywith the Head of People. Main duties of the job The successful candidate will lead andcoordinate the Hospices quality governance, assurance and compliance activityensuring robust systems for audit delivery, regulatory and commissionerreadiness, policy/document control, risk and incident governance andperformance assurance reporting and plays a key role in supporting the Senior Management Team ongovernance and compliance matters. About us Willow Wood Hospice is an adult Hospice providing specialist palliativecare for patients with life limiting illnesses, both cancer andnon-cancer diagnosis. We provide care, free of charge, and patients,families and their carers are at the centre of everything we do. Job responsibilities Governance, assurance and regulatorycompliance Lead day-to-daydelivery of quality governance systems, ensuring structured oversight ofcompliance requirements, evidence collation and reporting cycles acrossservices. Maintain organisationalreadiness for external scrutiny by ensuring governance artefacts are current,complete, traceable and accessible. Support the CEO& Senior Management Team (SMT) with assurance reporting, action trackingand governance development activity. External inspection and accreditationreadiness Coordinatepreparation and evidence portfolios for external inspection and accreditationactivity e.g. CQC and other relevant framework standards as applicable. Maintaininspection readiness trackers, action logs and evidence sets, ensuring timelyclosure of action with clear audit trails. Support CEO andSMT during visits/reviews including briefings, evidence retrieval and follow-upaction coordination. Audit programme and quality improvement Coordinate anddeliver the internal audit programme across the Hospice, ensuing audits arescoped, scheduled and completed to deadline using standardised tools/templates. Ensure auditfindings translate into SMART actions, tracked to completion with evidencebased closure and measurable improvement. Lead continuousimprovement by promoting learning, standardisation and effective governanceroutines across teams. Risks, incident, complaints and learning Lead effectiveincident, complaint and feedback governance, including logging oversight,investigation support, thematic reviews and tracking learning/actions toclosure. Lead on the Riskmodule on Vantage Contribute torisk management processes (risk registers, risk assessments), ensuringmitigation actions are tracked and evidenced. Promote a justculture and leaning approach to safety and quality improvement. Training, engagement and stakeholder working Build effectiveworking relationships with the Senior Management Team, clinical leads,operational managers and wider staff groups to enable sustained compliance. Represent theQuality & Governance functions at internal meetings and where appropriate,external stakeholder discussions. Professional and organisationalresponsibilities Maintainconfidentiality and comply with information governance requirements, GDPR andorganisational IG policies, ensuring secure handling and appropriate accesscontrols for governance evidence. Maintain up todate knowledge of relevant quality, governance and assurance frameworksapplicable to the Hospice. Takeresponsibility for the management, development and improvement of systemssupporting your role e.g. Vantage modules or other systems as required. Undertake otherduties consistent with the post as required to support organisationalpriorities. Become an activemember and participant in any Hospice UK quality initiatives / groups. Network withsimilar post holders both regionally and nationally in order to supportbenchmarking for Willow Wood Hospice Services and also keep up to date withquality agenda in healthcare. To adhere to allWillow Wood Hospice standards, policies and procedures. To takeresponsibility for own personal learning and development, and to support thelearning and development of others and the organisation as a whole; acommitment to completing all training required and refreshing training asappropriate. To conduct allwork in a manner reflective of the organisational values and behaviours. AdditionalNotes a) This document is a guideline to the generalscope of duties involved and will be reviewed at regular intervals. It is notintended as a rigid inflexible specification. b) The employer shares with the employee the dualresponsibility for suggestions to alter thescope and content of this document in order to improve the workingsituation. c) There is a duty to be aware and adhere to allprofessional governing body rules and any particular Acts or statutoryrequirements, which may vary from time to time. d) Willow Wood Hospice operates a no smokingpolicy e) This post requires a satisfactory enhanceddisclosure from the Disclosure Barring Service (DBS). Person Specification Qualifications Degree or equivalent experience/qualification. Evidence of continued professional development. Clinical or Risk Management Qualification. Professional qualifications in management, quality, project management or governance. Root cause analysis/serious incident training / qualification. Personal Attributes and qualities A naturally collaborative team player. High personal integrity and commitment. Empathy with the aims and values of the Hospice. An understanding of corporate responsibilities. Ability to work under pressure. Proven track record at managing resources effectively. Demonstration of strong assertiveness and interpersonal skills. Demonstrate flexibility both within the Hospice and across organisational boundaries with credibility and integrity. Experience An understanding of the General Data Protection Regulation and the importance of confidentiality. An understanding of the meaning of and responsibility for Safeguarding. Experience working in a quality/compliance role. Proven track record of planning and facilitating service change in response to risk management issues. Ability to produce high quality comprehensive reports to senior management level. Ability to analyse and condense highly complex information to produce concise briefings and summaries. Ability to interpret and apply national and local policy. Excellent communication, negotiating, influencing, organisation and interpersonal analytical, interpretive and conflict management skills. Good presentation skills and the ability to present complex and sensitive information to senior managers where there may be barriers to acceptance. Practical experience of quality and governance principles, systems and processes. Detailed knowledge of risk management, clinical and corporate governance and its impact on the organisation. Knowledge of computer skills for use of power point presentations, reports statistical analysis e.g. PowerPoint, excel and work programmes. Management experience within a healthcare organisation. Knowledge and experience in clinical audit. Evidence of collaborative working across a wider health/social care economy. NHS Standards Framework. Vantage (Sentinel) risk management software (or equivalent e.g. Datix, Ulysses Safeguard). Evidence of carrying out complex investigations RCA, serious incidents, division reviews etc. Evidence of collaborative working across a wider health/social care economy. Good working knowledge of the national agenda around health reforms. Good understanding of the key national initiatives/Trust priorities around: - oNPSA, MHRA & CQC. oDuty of Candour. oSerious incident and complaints management. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Receptionist The closing date is 12 April 2026 Apply for this job Job summary Local Care Direct is a non-profit Social Enterprise operating across 24 hours a day, 7 days a week, 365 days a year, to provide various primary and urgent health care services across West Yorkshire.We have part-time positions available for Receptionists Airedale Hospital.The Receptionist is responsible for the smooth running of the reception and waiting areas, dealing directly with patients and liaising with other members of the Local Care Direct team including health professionals and any external stakeholders.Hourly Rate: £12.71 in hours & £13.71 out of hours(In Hours = Monday to Friday 08.00 to 18.00 & Out of Hours = Monday to Friday 18.00 to 08.00 and all day Saturday Sunday)Location: Wharfedale General Hospital, Newall Carr Road, Otley, West Yorkshire, LS21 2LYShifts Available across a 4 week rolling Rota:Monday 18:15-23.14 WeeklyTuesday 13:00-18:14 WeeklyTuesday 13:00-18:14 Weeks 3&4Tuesday 18:15-23:14 WeeklyWednesday 07:45-12:59 Weeks 2&3Wednesday 13:00-18:14 Weeks 1,3&4Wednesday 13:00-18:14 WeeklyWednesday 18:15-23:14 Weeks 2&4Wednesday 18:15-23:14 WeeklyThursday 07:45-12:59 Weeks 1&3Thursday 13:00-18:14 - Weeks 1&2Thursday 13:00-18:14 WeeklyThursday 18:15-23:14 WeeklyThursday 18:15-23:14 WeeklyFriday 13:00-18:14 WeeklyFriday 18:15-23:14 WeeklySaturday 13:00-18:14 WeeklySaturday 18:15-23:14 WeeklySunday 18.15-23:14 Week 2Sunday 18:15-23:14 Weeks 2,3,&4 Main duties of the job The purpose of this role is to ensure patients using LCD services at the centre are dealt with in a professional, efficient and sensitive manner which enhances their experience of the centre, LCD services and the wider NHS.To achieve this, the receptionist be responsible for the smooth running of the reception and waiting areas, dealing directly with patients and liaising with other members of the LCD team including health professionals and any external stakeholders. About us We care about people at Local Care Direct. Together, we act with kindness & respect, fairness & consistency, and honesty & integrity. Every one of our values is essential, but our impact is greater when we use all of them together.Our purpose is to care for people.Established as a social enterprise in 2004 to deliver health services across West Yorkshire, our aim is to meet the needs and expectations of our patients, and our NHS and social care partners. Over the years, we have developed a broad range of services for patients across Yorkshire and the Humber including: a centralised contact centre, GP out of hours services, Urgent Treatment Centres, walk-in facilities, a dental assessment and booking service, as well as a number of bespoke services for our NHS clients.Benefits of working for Local Care Direct: Employee Assistance Programme Comprehensive Staff Training programme Modern working environment with a positive atmosphere NHS Pensions NHS Discounts (Blue light card) Various hours available in a 24 / 7 environment Support available 24 / 7 Health & Wellbeing group to support staff Supportive and Friendly teams Annual Awards to recognise staff and their contributions Job description Job responsibilities Job Purpose:The purpose of this role is to ensure patients using LCD services at the centre are dealt with in a professional, efficient and sensitive manner which enhances their experience of the centre, LCD services and the wider NHS.To achieve this, you will be responsible for the smooth running of the reception and waiting areas, dealing directly with patients and liaising with other members of the LCD team including health professionals and any external stakeholders.KEY PRINCIPLES1. Receive patients and visitors to the centre in a professional and courteos manner.2. Book patients onto SystmOne on arrival and show them to the waiting area.3. Monitoring patient flow and taking action where there are non-attendees and cancellations.4. Help patients who may be in an emotional state by providing information and reassurance as necessary, elevating issues to clinician on duty if appropriate.5. Assisting patients who have communication difficulties whilst at the centre and accessing support when identified such as Language Line or facilities for the hard of hearing.6. To actively promote equality for all patients.7. Deal with requests from patients and colleagues over the telephone in a timely and courteous manner.8. Maintain and re-order consumables for the reception and waiting areas.9. Take delivery of drugs and consumables from base location and ensure appropriate storage in a secure environment.10. Support the collation of Patient Satisfaction feedback and undertake surveys/audits as required using both manual and computerised data.11. Ensuring that the Reception and Waiting area is kept clean and tidy at all times.12. Ensuring that consulting rooms are equipped to agreed standards at all times and this is monitored in line with company policy via the LCD PCC check list, paying due adherence to Infection Prevention and Control guidelines.13. Completion of Handover report and LCD PCC check list each session.14. Contributes and makes suggestions for improving service provision.15. Assisting other members of the team in any tasks believed to be appropriate to your capability.16. Demonstrates duties to new starters.17. Completion of LCD PCC check lists.18. Supporting A & E Departments where agreements are in place.19. Follows local and organisational policies and procedures within role.20. Working to standard operating procedures at all times and in particular the Receptionist Standing Operating Procedure (SOP) and Controlled Drugs/Drugs (where held).21. Learn and understand National Quality Requirements specific to the Reception role and work with Management to achieve them.22. Knowledge of and adherence to standards as laid down by the Care Quality Commission.23. Act as ambassador for LCD at all times.24. Working flexibly to provide cover for colleagues when needed.25. Assisting in the implementation of any new measures deemed necessary by the Management or Executive.HEALTH, SAFETY & SECURITYTo report any accidents, complaints, defects in equipment, near misses and untoward incidents, following company procedures.Ensure compliance with Health and Safety at Work regulations.Ensure Health and Safety legislation and company policy is complied with at all times, including COSHH, Workplace Risk Assessment, manual handling and Control of Infection.Ensure compliance with Infection, Prevention and Control guidelines.COMMUNICATIONS & RELATIONSHIPSTo ensure agreed lines of communication and reporting are implemented within the team to support all employees understanding LCD business plans, objectives, priorities and changes.To promote effective cross-functional working and that the operational team supports the achievement of objectives, standards and protocols of other LCD areas.To attend internal and external meetings representing LCD and engaging in discussions appropriate to the role and level of the post.PATIENT CARETo ensure that the quality of patient care is firmly at the centre of the organisations objectives and vision.To ensure the management and monitoring of the highest standards or safety and quality in the delivery of healthcare and related services, and manage risk within Local Care Direct.FINANCIAL RESOURCESTo ensure financial policies and procedures are maintained and any relevant budgets are adhered to and that best value for money is achieved.CONFIDENTIALITYTo operate and ensure the team operates within information governance protocols and that business confidentiality is maintained at all times.TRAININGTo complete the defined company induction programme and core training for this role and mandatory refresher training thereafter and ensure that accurate records of training are maintained.INFECTION PREVENTION AND CONTROLHealthcare workers have a duty of care to patients and are expected to comply fully with the companies Infection Prevention and Control (IP&C) policies and attend/complete IP&C training, for personal and patient safety and for prevention of healthcare-associated infection (HCAI). Knowledge, skills and behaviour in the workplace should reflect this.SAFEGUARDINGIndividuals have a duty of care to children and vulnerable adults that they come into contact with whilst at work to safeguard and promote their welfare and to work to prevent, recognise, respond, appropriately refer and record potential neglect or abuse, adhering to the companys Safeguarding Children and Safeguarding Vulnerable Adults policies and procedures .MANAGING SELFEnsure that all Driver health and licence checks are complied with.Ensure that continual professional development is maintained and facilitates the ability to provide care to a high standard in a way that is both safe and cost effective.Ensure that mandatory training is up to date and participate in training as appropriate.Effectively utilise time management, organisational, co-ordination and if required - management skills.Identify own professional development needs through the Personal Development Review process (PDR).The main duties and responsibilities shown here are not exhaustive and the postholder will be expected to carry out any reasonable activities according to the needs of the business as directed by the line manager. Person Specification Knowledge Essential Fluent in English language. Good knowledge of Microsoft Office. Desirable Safeguarding. Conflict resolution strategies. Knowledge of SystmOne. Local Care Direct Services. . click apply for full job details

Receptionist - Airedale Hospital The closing date is 12 April 2026 Apply for this job Job summary Local Care Direct is a non profit Social Enterprise operating across 24 hours a day, 7 days a week, 365 days a year, to provide various primary and urgent health care services across West Yorkshire. We have part time positions available for Receptionists Airedale Hospital. Hourly Rate: £12.71 in hours & £13.71 out of hours (In Hours = Monday to Friday 08:00 to 18:00 & Out of Hours = Monday to Friday 18:00 to 08:00 and all day Saturday Sunday) Location: Wharfedale General Hospital, Newall Carr Road, Otley, West Yorkshire, LS21 2LY Shifts Available across a 4 week rolling Rota: Monday 18 14 Weekly Tuesday 13 14 Weekly Tuesday 13 14 Weeks 3&4 Tuesday 18 14 Weekly Wednesday 07 59 Weeks 2&3 Wednesday 13 14 Weeks 1,3&4 Wednesday 13 14 Weekly Wednesday 18 14 Weeks 2&4 Wednesday 18 14 Weekly Thursday 07 59 Weeks 1&3 Thursday 13 14 Weeks 1&2 Thursday 13 14 Weekly Thursday 18 14 Weekly Thursday 18 14 Weekly Friday 13 14 Weekly Friday 18 14 Weekly Saturday 13 14 Weekly Saturday 18 14 Weekly Sunday 18 14 Week 2 Sunday 18 14 Weeks 2,3,&4 Main duties of the job The purpose of this role is to ensure patients using LCD services at the centre are dealt with in a professional, efficient and sensitive manner which enhances their experience of the centre, LCD services and the wider NHS. To achieve this, the receptionist be responsible for the smooth running of the reception and waiting areas, dealing directly with patients and liaising with other members of the LCD team including health professionals and any external stakeholders. About us We care about people at Local Care Direct. Together, we act with kindness & respect, fairness & consistency, and honesty & integrity. Every one of our values is essential, but our impact is greater when we use all of them together. Our purpose is to care for people. Established as a social enterprise in 2004 to deliver health services across West Yorkshire, our aim is to meet the needs and expectations of our patients, and our NHS and social care partners. Over the years, we have developed a broad range of services for patients across Yorkshire and the Humber including: a centralised contact centre, GP out of hours services, Urgent Treatment Centres, walk in facilities, a dental assessment and booking service, as well as a number of bespoke services for our NHS clients. Benefits of working for Local Care Direct Employee Assistance Programme Comprehensive Staff Training programme Modern working environment with a positive atmosphere NHS Pensions NHS Discounts (Blue light card) Various hours available in a 24/7 environment Support available 24/7 Health & Wellbeing group to support staff Supportive and Friendly teams Annual Awards to recognise staff and their contributions Job description Job responsibilities Job Purpose: The purpose of this role is to ensure patients using LCD services at the centre are dealt with in a professional, efficient and sensitive manner which enhances their experience of the centre, LCD services and the wider NHS. To achieve this, you will be responsible for the smooth running of the reception and waiting areas, dealing directly with patients and liaising with other members of the LCD team including health professionals and any external stakeholders. Key Principles Receive patients and visitors to the centre in a professional and courteous manner. Book patients onto SystmOne on arrival and show them to the waiting area. Monitor patient flow and take action where there are non attendees and cancellations. Help patients who may be in an emotional state by providing information and reassurance as necessary, elevating issues to clinician on duty if appropriate. Assist patients who have communication difficulties whilst at the centre and access support when identified such as Language Line or facilities for the hard of hearing. Actively promote equality for all patients. Deal with requests from patients and colleagues over the telephone in a timely and courteous manner. Maintain and re-order consumables for the reception and waiting areas. Take delivery of drugs and consumables from base location and ensure appropriate storage in a secure environment. Support the collation of Patient Satisfaction feedback and undertake surveys/audits as required using both manual and computerised data. Ensure the Reception and Waiting area is kept clean and tidy at all times. Ensure consulting rooms are equipped to agreed standards at all times and this is monitored in line with company policy via the LCD PCC check list, paying due adherence to Infection Prevention and Control guidelines. Complete Handover report and LCD PCC check list each session. Contribute and make suggestions for improving service provision. Assist other members of the team in any tasks believed to be appropriate to your capability. Demonstrate duties to new starters. Complete LCD PCC check lists. Support A & E Departments where agreements are in place. Follow local and organisational policies and procedures within role. Work to standard operating procedures at all times and in particular the Receptionist Standing Operating Procedure (SOP) and Controlled Drugs/Drugs (where held). Learn and understand National Quality Requirements specific to the Reception role and work with Management to achieve them. Knowledge of and adherence to standards as laid down by the Care Quality Commission. Act as ambassador for LCD at all times. Work flexibly to provide cover for colleagues when needed. Assist in the implementation of any new measures deemed necessary by the Management or Executive. Health, Safety & Security Report any accidents, complaints, defects in equipment, near misses and untoward incidents, following company procedures. Ensure compliance with Health and Safety at Work regulations, Health and Safety legislation and company policy at all times, including COSHH, Workplace Risk Assessment, manual handling and Control of Infection. Ensure compliance with Infection, Prevention and Control guidelines. Communications & Relationships Ensure agreed lines of communication and reporting are implemented within the team to support all employees understanding LCD business plans, objectives, priorities and changes. Promote effective cross functional working and that the operational team supports the achievement of objectives, standards and protocols of other LCD areas. Attend internal and external meetings representing LCD and engaging in discussions appropriate to the role and level of the post. Patient Care Ensure that the quality of patient care is firmly at the centre of the organisations objectives and vision. Ensure the management and monitoring of the highest standards or safety and quality in the delivery of healthcare and related services, and manage risk within Local Care Direct. Financial Resources Ensure financial policies and procedures are maintained and any relevant budgets are adhered to and that best value for money is achieved. Confidentiality Operate and ensure the team operates within information governance protocols and that business confidentiality is maintained at all times. Training Complete the defined company induction programme and core training for this role and mandatory refresher training thereafter and ensure that accurate records of training are maintained. Infection Prevention and Control Healthcare workers have a duty of care to patients and are expected to comply fully with the companies Infection Prevention and Control (IP&C) policies and attend/complete IP&C training, for personal and patient safety and for prevention of healthcare associated infection (HCAI). Knowledge, skills and behaviour in the workplace should reflect this. Safeguarding Individuals have a duty of care to children and vulnerable adults that they come into contact with whilst at work to safeguard and promote their welfare and to work to prevent, recognise, respond, appropriately refer and record potential neglect or abuse, adhering to the companys Safeguarding Children and Safeguarding Vulnerable Adults policies and procedures. Managing Self Ensure that all Driver health and licence checks are complied with. Ensure that continual professional development is maintained and facilitates the ability to provide care to a high standard in a way that is both safe and cost effective. Ensure that mandatory training is up to date and participate in training as appropriate. Effectively utilise time management, organisational, co ordination and if required - management skills. Identify own professional development needs through the Personal Development Review process (PDR). The main duties and responsibilities shown here are not exhaustive and the postholder will be expected to carry out any reasonable activities according to the needs of the business as directed by the line manager. Person Specification Knowledge (Essential) Fluent in English language. Good knowledge of Microsoft Office click apply for full job details

Go back York and Scarborough Teaching Hospitals NHS Foundation Trust Receptionist The closing date is 13 April 2026 If you're tenacious, have a flexible approach and enjoy a challenge, we'd love to receive your application. We have an exciting opportunity within our Malton Urgent treatment Centre here at York and Scarborough Teaching Hospitals NHS Foundation Trust for a dynamic forward-thinking person to join our busy Administration Team as a Receptionist. About the role You will be required to provide a reliable and effective administrative and clerical support service to internal and external users and will communicate daily with colleagues of different professions, clinical and non-clinical. About you The role is diverse, so you will need to be highly motivated, well organised, patient focused individual, able to work as part of a team but also use your own initiative. You will have excellent communication skills and be effective in working closely with clinical and non-clinical staff. The successful candidate will also have good organisational skills, the ability to work on their own initiative and prioritise their own workload. Main duties of the job Duties will include: Working on a very busy reception desk. Monitoring and maintaining electronic worklists and ensuring that items are actioned in a timely manner, taking remedial action where necessary. Answering patient questions/queries both verbally and face to face. Placing all new patient appointments within agreed timescales and in accordance with consultants' requests. Making follow-up appointments adhering to booking rules. Completing worklists - ensuring all requests by consultants are adhered to. Checking patients in and out of clinic. About us For further information on working for our Trust, please visit: We offer a range of benefits to support our staff including: Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants. 27 days holiday rising to 33 days (depending on NHS Trust service). A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager at interview stage. A variety of different types of paid and unpaid leave covering emergency and planned leave. Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme. NHS Car Lease scheme and Cycle to Work scheme. An extensive range of learning and development opportunities. Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers. For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages. Job responsibilities A full description of the role is available in the attachment: job description. Please note that if a high number of applications are received this advert may close early. You are advised to submit you application at the earliest opportunity. Working for the Trust Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence. Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: . As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have. Armed Forces Friendly Employer We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment. Person Specification Experience Previous administrative/secretarial experience. Previous administrative experience, preferably in an NHS environment. Qualifications Educated to GCSE Level or equivalent. Maths and English at C or above - or equivalent qualification/demonstrable experience. Typing skills/qualifications such as RSA 3/NVQ 3 or equivalent demonstrable experience. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name York and Scarborough Teaching Hospitals NHS Foundation Trust Address Malton Hospital - Urgent Treatment Centre

IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST. An exciting opportunity has become available to join the administration team for Maternity Leave cover in the Emergency Department at Wrexham Maelor Hospital. As a part of this very busy team, the successful applicant is expected to be very flexible in approach to service needs, have a pleasant personality and a positive approach to their work. Excellent customer service and communication skills are required along with the ability to deal with sensitive matters and highly confidential patient information. Applicants must also have a good standard of education, be adaptable and have good organisational skills. The post holder is expected to provide effective administrative support to the clinical team in the Emergency Department. Nights 22:00-08:30 or 09:00 on a 3 on 6 off basis. The ability to speak Welsh is essential for this post. Main duties of the job To provide a comprehensive reception service to the Emergency Department whilst working as part of a multi-disciplinary team to ensure that an effective service is provided and patient satisfaction is maximised. Also to promptly and efficiently exercise own judgement to resolve patient queries within own professional constraints. By the nature of the duties, the post holder will be required to maintain strict confidentiality and will be expected to deal with staff, patients, carers and relatives with courtesy and discretion at all times. About us If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English. Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Person Specification Qualifications Able to demonstrate English and Mathematics to GCSE or equivalent level NVQ level 3 in Customer Care or equivalent qualification or experience Experience Customer Service experience Previous NHS experience

This post is one of two Divisional Accountant roles in our Financial Management Team, that play a key tactical position to support Lewisham and Greenwich NHS Trust to respond appropriately to a dynamic and complex financial environment. The post holder will report to a Head of Divisional Finance, working as part of a wider, dynamic team in delivering an effective Financial Management service supporting operational managers and staff across our clinical divisions. Main duties of the job The main duties of the Divisional Accountant include, but are not limited to: To act as Junior Business Partner to the Divisions, providing numbers and expert advice at Divisional Review meetings and to Divisional Managers and to the Trust Executive Team as and when required To work closely with the Core Team to produce monthly management accounts which have integrity and support Divisions individually, and consequently the Trust as a whole, in achieving their financial objectives To support Divisions with the preparation of annual budgets To produce ongoing advice to budget holders on managing and understanding their expenditure variances To ensure compliance with Trust and NHS policies and procedures To provide financial input into business plans, investment proposals and options appraisals To propose and design modifications to financial processes to suit changes in business patterns and organisational structures To ensure by persuasion, negotiation and effective process management that corrective actions agreed by Divisions and individuals are delivered within the agreed timescales To provide training in financial management to non-financial managers About us Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations: Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development Widening access (anchor institution) and employability Improving the experience of staff with disability Improving the EDI literacy and confidence of trust staff through training and development Making equalities mainstream Job responsibilities Act as a financial adviser to the Division/s to which the postholder is aligned, including making a very significant contribution to the Divisions business planning and financial monitoring processes Ensure that relevant regulations and standards are met Support Finance Business Partners (FBPs) and Heads of Divisional Finance (HoDF) on system and process enhancement projects Supporting in the devising and implementation of strategies to enable the financial management service to keep in step with business developments, thereby ensuring the continued production of high-quality financial management information to Trust deadlines. Collation and presentation of financial reports to the Board, Management Executive and Divisional teams Working with members of these groups to define their particular reporting requirements and to work with colleagues in other areas to deliver acceptable solutions to those requirements Providing briefing papers for senior management on specific issues Leading on the follow up of actions points arising from those reviews and chasing delivery of agreed actions, including exercising judgement on relative priorities Developing and implementing improved internal reports designed to deliver advanced cost and activity information whilst ensuring that appropriate authorisation controls are implemented Identifying, and sharing with colleagues, areas of good practice Developing and refining the systems and processes used within the department Deputising for FBPs and HoDF as and when required Designing and delivering training geared towards achieving a customer focus Devising means of cultivating a customer focussed culture within the department Interpreting national standards and guidance and preparing briefing notes for finance staff Developing and maintaining procedures for the department Plan, implement, monitor and review the development of financial systems used for financial management ensuring they deliver value for money, efficiency and quality Ensure internal audit reports are responded to in a timely manner. Promote all matters of corporate governance (including development and improvement of arrangements) throughout the Trust. Ensure the Directorates policies, procedures and Trusts Standing Financial Instructions are strictly adhered to. Contribute to the development of systems, control processes and risk management that ensure full compliance with internal and external governance and best practice requirements relating to contracting, commissioning, financial projects and costing processes. Person Specification Qualifications CCAB/ CIMA Qualified Evidence of continued professional development Experience Proven track record of strong involvement in delivering excellence in financial reporting in a healthcare organisation Significant experience of working in a NHS Organisation Staff management experience at a senior level Successful track record of working in high performing multi-disciplinary teams delivering challenging targets and achieving results Experience of working autonomously and independently Experience in interpreting national guidance and implementing locally Experience of assisting an organisation in delivering cost improvement programmes Knowledge and Skills Able to engage, influence and hold the respect of a wide range of managers and clinicians Ability to hold people to account for their agreed actions Able to look at the big picture as well as the detail Understanding of NHS national reforms and policies Able to undertake rigorous analysis and produce cogent recommendations Able to work fast under pressure at times of high workload and competing priorities Able to build and work through effective relationships within the organisation Able to understand complex situations and distil these into a simple analysis and messages High levels of motivation, enthusiasm and tenacity Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £57,528 to £64,750 a yearper annum pro rata plus HCAS Contract Permanent Working pattern Full-time,Part-time,Job share,Flexible working,Home or remote working

Purpose of the Role You will join a high-specification fabrication facility, delivering projects from initial CAD design through to manufacturing. Core services include CNC panel bending, laser cutting, powder coating and assembly. Reporting directly to the General Manager, this is a pivotal role responsible for ensuring that customer orders are scheduled, progressed, and delivered on time click apply for full job details

Go back Oxford Terrace and Rawling Road Medical Group Medical Receptionist The closing date is 15 January 2026 Oxford Terrace and Rawling Road Medical Group is a busy General Practice based in Bensham, Gateshead. We operate across two sites and offer primary care services to over 17500 patients. We are recruiting for two positions: one full time position (37.5 hours per week, Monday to Friday, 10:30am to 6:30pm) and one part time position (25 hours per week, Monday to Friday, 1:30pm to 6:30pm The successful candidate will also work Saturday's AM on a rotational basis. The ideal candidate will be adaptable and be able to work as part of a team as well as on their own initiative. An understanding of the importance of effective administration services within this fast changing primary care environment, alongside a willingness to learn and develop in your role would make you an ideal candidate for this position. This position comes with full training and mentorship support, as well as chances to develop new skills as the General Practice working environment changes and new opportunities arise. Experience of General Practice or an NHS environment is desirable, alongside knowledge and experience of the EMIS Web System. Main duties of the job Receive, assist, and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Develop the receptionist role as care navigator for the practice. Please see the attached job description for further details. About us Accountability & Quality We behave with candour in our dealings with staff, patients and partner organisations building trustworthy, open, transparent relationships that further our aim to provide excellent patient-centered, accessible services. We have a highly effective, safe and innovative organisation with a culture of continuous quality improvement, enabling learning and evidence based care to improve both the quality and range of services we offer. Staff & Patient Involvement We are a committed and inspired team striving to be the best at what we do. Working with patients we shape and continuously improve our services within the health and wellbeing system. Leading the WayOur involvement in teaching, research and integration with health and social care ensure that we are proactive and productive in planning and delivery. We show vision, ambition and courage to maximise our financial potential to commission and provide the best possible care for those we serve. Job responsibilities Reception Delivery of a high-quality standard customer care service at our front desk Receiving patients consulting with members of Practice team Taking requests/handing repeat prescriptions to patient and checking correct details Be able to cover all manner of reception tasks and duties Development of the care navigation role including appropriate use of urgent appointments, total triage services and active signposting Process appointment requests from patients by telephone and in person Dealing with queries from patients and other health care professionals internally and externally Ability to manage telephones including a polite professional manner, the ability to transfer calls as necessary and have working knowledge of telephone system operations e.g. out of hours actions. Administration- Over both sites as/when required To have a thorough knowledge of all Practice procedures To work in accordance of written protocols Pulling/filing medical records for update Photocopy as requested Documents scanning, accurate and timely Provide administrative support as and when required Follow rota and apply initiative Computer Competent use of EMIS Web and other practice software Registrations of new patients - computer data entry and medical records Process patients change of address - computer data and medical records in accordance with practice boundary Process repeat prescription requests using EMIS web Share knowledge and promote new concepts to patients (Online registrations, EPS) Other Tasks Ensure building security by having thorough knowledge of open and lock up procedures (doors/windows/alarm) Familiarise yourself with Business Continuity Plans Any other tasks allocated by managers Confidentiality: In the course of seeking treatment patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & Safety: The post-holder will assist in promoting and maintaining their own and others' health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include: Using personal security systems within the workplace according to Practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Actively reporting of health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general/ patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holder's role Undertaking periodic infection control training (minimum annually) Work safely at all times in accordance with legislative requirements and Practice Policy and Procedures Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers, and colleagues, to include: Acting in a way that recognizes the importance of people's rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development: The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Actively participating in Time in Time Out events Completion of E-Learning during allocated study time Quality: The post-holder will strive to maintain quality within the Practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload, and resources Communication: The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognize people's needs for alternative methods of communication and respond accordingly Contribution to the Implementation of Services: The post-holder will: Apply Practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties which may be requested from time-to-time. Person Specification Knowledge Medical Terminology Computerised Medical Records Good knowledge of NHS legislation including Information Governance and Data Protection A detailed understanding of General Practice . click apply for full job details

SII Group delivers Digital Services, IT, Engineering, and Consulting to diverse industries, enabling digital transformation through our commitment to Growth, People, and CSR. With over 16,000 professionals across 21 countries, we're recognised as a "Great Place to Work" for fostering a high-trust culture. Our core values of Trust, Transparency, and Quality drive our work package delivery, ensuring we meet and exceed client expectations as a committed partner. Since 2016, SII UK has supported top Aerospace & Defence, Aviation, Transportation, and Finance clients, empowering digital transformation with industry-leading engineering expertise. Let's Tech Together is our promise to encourage innovation and teamwork. We support our engineers with development opportunities and a collaborative, inclusive environment where every voice is valued and empowered. ’sTechTogether THE OPPORTUNITY As a Software Engineer, you will be part of a dynamic team responsible for developing software components in accordance with the Software Development Plan and agreed-upon requirements. You will contribute to the design, implementation, and maintenance of high-quality software solutions. KEY RESPONSIBILITIES Deliver fully tested, maintainable software components in line with defined task objectives Contribute to the production of clear and traceable design specifications for new or modified functionality Ensure all development complies with governance, secure coding practices, and design review procedures Report progress to the Software Lead and Software Engineering Delivery Manager, supporting team-level delivery goals ESSENTIAL SKILLS & EXPERIENCE Strong experience in software development using modern C++ (17 onwards minimum but 20 preferred) and Python Proven capability in the development of test harnesses and the design and implementation of automated tests within CI/CD environments Proven experience with commonly used tools and libraries, including Boost, nlohmann/json, and standard C++ STL components Familiarity with communication protocols such as WebSockets, SNMP, and Serial interfaces Experience working within Linux environments (e.g., RHEL 8.10 or later) Competence in using modern build systems, in particular CMake Proficiency in using Microsoft Office for technical documentation and communication Working knowledge of Agile practices such as Scrum, including toolchains like JIRA Experience using unit test frameworks such as GoogleTest integrated into the broader build and delivery workflow Proven experience of developing software with multiple threads in a team environment BENEFITS Competitive Basic Salary 6% Employers Contribution + 6% as a salary sacrifice Private Medical Insurance, Life Cover and Income Protection 25 days holiday 10 days full sick pay per year Cycle to Work & TechScheme Corporate access to the Udemy platform If you’re applying for a role requiring security clearance, please be aware that foreign or dual nationality is not an automatic bar, however certain posts may have restrictions which could affect those who do not have sole British nationality or who have personal connections with certain countries outside the UK.

A UK-based service provider is seeking an Estimator and Pricing Manager in Crewe. This role involves managing estimating and pricing for grounds maintenance tenders, developing detailed cost models, and ensuring accurate pricing aligns with operational specifications. The ideal candidate will have proven experience in estimating for multi-site clients and advanced Excel skills. A competitive salary of up to £50,000 is offered, alongside benefits such as 25 days holiday and a pension scheme.