Job Description
Our fast-growing client's Platform Product team, is now looking for a driven individual to be the latest addition. Reporting to the Senior Product Manager for Customer Platform Products and supporting the other Platform Product Owners - you'll craft the future of API platforms - building world-class customer & profile API services for internal and external customers.
Through this vision - you'll support the teams by helping provide clarity to develop, adapt and innovate at speed - while maintaining our high standard of quality and agile practice. You will support three multi-functional scrum teams, consisting of engineers, designer, testers, and more. Your ability to motivate not only yourself, but others around you is critical.
What will you be doing day-to-day?
Crafting the Platform product set for your team and implementing new capability from the gathering of requirements through to delivery.
Helping shape the future of all customer journeys across all channels.
Innovate with our data scientists to apply machine learning/artificial intelligence to drive personalised and engaging customer models for marketing, offers and more.
Working with our business and technical teams to produce product roadmaps and communicate progress, risks and issues.
Analysing problems and business needs and writing user stories and supporting requirements that meet the teams' Definition of Ready.
Supporting agile practices.
Effectively influencing external partners to ensure initiatives in their domains are delivered to high quality, on time and within budgets.
Reporting progress and plans to the leadership teams.
Helping to define non-functional requirements around resilience, performance etc.
Contributing content to our Engineering and Product community (internal and external) to foster a culture of learning, growing and innovation.
Your Skills and Experience
ESSENTIAL
Good prioritisation and data driven decision-making skills with demonstrable experience of building compelling change arguments, driving consensus, and managing business/backlog priorities in general.
The ability to build strong working relationships with peers, stakeholders, and teams.
Experience of working with challenging users and stakeholders to elicit product feedback and drive the value perception of your product.
Strong written and verbal communication skills in working with stakeholders across technology and the wider business.
DESIRABLE
Experience of Product Ownership/Management in API products.
Experience in working with teams crafting personalisation & recommendation models.
Experience in building dashboards (we use Grafana & Power BI) to communicate value and help the wider product team in prioritisation.
Experience of working in a complex change environment which encompasses multiple product and engineering teams.
Experience of working in a fast-growing FinTech business.
Recognised agile qualifications.
Experience in contributing to the Development/Product community (either within a company or publicly).
Experience in multiple product delivery methodologies and demonstrable experience of applying the 'best' methodology based on the challenge/circumstance.
