Operations Manager

Lloyd Recruitment Services are pleased to be working with a facilities management company who are in search of an Operations Manager to join their team on a temp to perm basis. This is an exciting opportunity to work for a local and growing business who sees year on year growth.

What's in it for you?

• Salary £42,000 pro rata
• Monday to Friday
• Temp to perm - immediate start
• Outskirts of East Grinstead
• Must be a driver due to location

Key duties

• Accountable for the operational management of the company, ensuring that each division is providing an efficient, timely and cost-effective service to all clients
• Managing the day-to-day work and development of the Team within the Division
• Accountable for work plans and schedules produced by contract managers and ensure they are in adherence to contractual agreements
• Accountable for estimates for additional works and participate in evaluation of works and pricing of tenders
• Promoting positive relationships with clients, subcontractors, and other parties to maximise generation of additional works and contract renewals
• Managing performance in adherence to HR policies and procedures
• Reporting on performance to the Directors on a monthly and quarterly basis
• Accountable for the financial performance including budgeting and profitability at contract and departmental level

Team Management

• Managing the team through day-to-day management to ensure that objectives are met
• Responsible for monitoring and managing the team to ensure that all staff are trained appropriately
• Ensuring adherence to health and safety of all work undertaken and that all personnel are appropriately trained, and equipment is appropriately tested.
• Accountable for managing the consultation with clients and the public in regard to any changes to service delivery
• Accountable for workforce and resource planning, presenting a business case to the Directors if additional personnel or equipment is required
• Manage the vehicles and equipment to ensure that they are maintained, serviced and that appropriate safety checks have been completed

Business Development

• Identifying new opportunities for and optimising the ability to undertake additional work on existing Contracts, estimate and agreeing the additional costs in collaboration with the Directors
• Assist the Directors in the preparation of Tenders through assisting with the surveying, estimating and costings for potential contracts.
• Working as part of the management team to contribute to the direction of growth for the business
• Continually review with the Directors, and identify additional opportunities from the existing contract base and proactively manage all external business relationships to the benefit of the company

Financial Management

• To know and understand the commercial requirements within the division and prepare and manage allocated budgets for operational purposes
• Managing the Contracts in line with financial constraints and budgets
• Operational management of allocation of staffing resources to ensure adherence to contract deadlines and maximising levels of productivity
• Operational management of plant, equipment and stock to ensure appropriate and cost-effective utilisation
• Supporting the business in estimating and quoting for new and existing contracts
• Ensure timesheets, holiday, mileage and expenses claims of all employees are in line with Policies and Procedures
• Liaising with the Directors when there are any potential changes on contracts which may have an impact on the initial budget and estimated cost for the work to be undertaken to the specification and company standard
• Advising the Finance Manager of any amends or omits on contracts that have a financial impact for invoicing purposes
• Ensuring that all works are invoiced for in a timely manner
• Maximise profitability, ensure value for money and identify efficiency saving both for the company and its clients

Health & Safety

• Responsible for promoting, maintaining, and developing an awareness and compliance of health and safety in accordance with best practice and legal requirement
• In conjunction with the management team and H&S consultant ensure that all policies and procedures are current and compliant with H&S legislation and practice
• Undertake work activities consistent with Legislation, Organisational Procedures, Risk assessment and management

Qualifications

• GCSE Maths and English
• Soft and Hard Facilities experience
• IOSH Managing Safely (desirable)

Experience

• Proven ability in the management of SH contracts
• Proven ability of facilities management services/contracts management
• Experience of managing multi-site contracts
• Experience of managing staff, equipment/plant, health and safety and client relationships at a senior level
• Proven record of successful contracts management demonstrating the ability to organise conflicting operational demands to ensure that all service requirements are completed to specification
• A proven record as a team leader who has the ability and confidence to work on own initiative and independently

Knowledge

• Commercial awareness of RSL contract
• Working within budgets; ability to deliver operational requirements within financial constraints
• Health and Safety legislation and good practice

NB: Lloyd Recruitment Services would like to thank you for taking the time to apply, however due to the volume of applications received, we are only able to contact shortlisted candidates