Estate Agency - Residential Lettings Consultant/Negotiator - Nottingham - 50462

LETTINGS CONSULTANT, NOTTINGHAM

Overview and Objectives

This brand's Sales & Lettings offering sits across multiple locations across the Midlands, offering clients a full 360-degree service from land & new homes through to lettings, build to rent and asset management services. We strive to deliver a tailord approach whilst also providing a trusted and compliant service to our clients. We are passionate about driving the business forward, utilising available tech to provide virtual video viewings, instant online valuations and industry updates through our social media presence.

As a Lettings Consultant you are the 'deal-maker' of the branch, so you will be a natural salesperson with the confidence and industry knowledge to contribute to the monthly branch targets. You will continuously familiarise yourself with our full lettings portfolio and client database, as well as gaining a broad understanding of our sales operation and the potential cross-selling opportunities available.

Job Duties

• Role model and consistently deliver an exceptional customer experience • Ensure time is maximised by effective and accurate diary management when scheduling appointments and forward planning time • Ensure all admin is accurate and is available for all client meetings/contract signings/key collections as and when required • Ensure all systems are accurately maintained and up to date, particularly regarding key management and property security • Respond promptly and qualify all incoming sales & lettings enquiries and strive to convert into booked appointments • Spot opportunities and up-sell additional services such as insurances and contracted works • Conduct all property viewings in line with Company procedure and use appropriate closing and follow-up techniques • Strive to exceed all KPI targets as set by the Sales & Lettings Management team • Carry out thorough lettings progression administration within the prescribed time frames and follow the procedure documents accurately, working to achieve a successful close • Understand and comply with all company policies and procedures as well as industry legislation • Conduct property viewings upon tenant notice received and liaise with the landlord with regards to current market lettings value, property condition and advise on a suitable marketing programme Rev. 09.02.2021 GP • Oversee the move in process and ensure it is always carried out in line with company procedure including but not limited to all compliance documents are completed and on file, funds are received and keys are released accordingly (when absolutely necessary to support cover issues within the team) • Assist the Lettings Manager with branch and KPI reporting as and when required • Prepare regular client reports as and when required

All our staff are expected to offer support to their team and to other departments and/or take on additional or varied duties as and when required due to the demands of the business. In order to be effective in this role, it is essential to build a good understanding of all departments, processes and objectives.

Skills and Qualifications

• Fluent level of English with excellent spelling and grammar • Proficient IT user, able to use MS packages as well as a range of internal systems • Thrives in a fast paced, fluid environment • Demonstrable experience of working within the lettings industry (or similar sales focused industries with transferable skills) • ARLA qualification or equivalent is preferred • Driving licence is essential

Personal Attributes

• Lives and breathes our Brand's Family Values: Team Player, Vibrant and Exceptional • Engaging communicator, both written and verbal, able to build rapport with clients • A well-presented professional with a confident, enthusiastic approach to work • A diligent and organised individual, capable of prioritising own workload and shifting priorities • Able to positively adapt to change and be flexible in accordance with business needs • Works with brand's best interest in mind at all times, demonstrating honesty and loyalty • Work well within a team and alone; takes initiative and is actively productive • Demonstrates attention to detail, accuracy and timeliness • Eager to learn and develop own skill set as well as supporting fellow colleagues with theirs

Reward Package

• Competitive salary including team and individual performance related commission • 33 days' annual leave including Bank Holidays, rising with service • Perkbox employee benefits including free coffees, birthday boxes plus discounts across the highstreet and online • Employee Assistance Programme • Company Pension Scheme, contributions rising with service • Workplace Nursery Benefit • Long Service Awards • One paid CSR Day per year

AMR are one of the UK's largest specialist recruiters for the Property, Estate Agency, Lettings & Property Management, Land & New Homes, Commercial Property and the Mortgage Market.

We recruit for the roles of: Branch Manager, Residential Sales Manager, Valuer, Lister, Senior Sales Negotiator, Residential Sales Negotiator, Residential Sales Progressor, Country Homes Negotiator, Senior Lettings Negotiator Lettings Negotiator, Lettings Manager, Lettings Coordinator, Letting Administrator, Property Manager, Block Manager, Regional Manager, Regional Director, Area Manager, New Homes Sales Advisor, Land Finder, Land Buyer, Surveyor, Mortgage Advisor, Mortgage Consultant, Commercial Negotiator, New Homes Sales Consultant

We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance, we will also therefore not hold your data.