KEY ACCOUNT CUSTOMER SERVICE AGENT- FREIGHT/ COURIER

  • Heathrow Personnel
  • Slough, Berkshire
  • Dec 12, 2022
Full time Call Centre / CustomerService

Job Description

PLEASE ONLY APPLY IF YOU HAVE COURIER/ FREIGHT FORWARDING EXPERIENCE

My clients seeking an experienced KEY ACCOUNT CUSTOMER SERVICE AGENT to join their busy team based within the Colnbrook area.

Daily Duties would include:

  • Taking bookings
  • Arranging collections/ deliveries
  • Tracking and monitoring shipments
  • Updating customers
  • chasing for PODS
  • Quoting customers
  • Handling large key accounts
  • Creating daily reports
  • Building a relationship with clients

Skills needed:

  • Previous courier/ freight customer service experience
  • Outstanding customer service skills
  • Steady work history
  • PC literate

Working hours:

  • Monday-Friday working between