Job Description
About This Role
Discover. A brighter future.
With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description
Responsible for performing business analyses, supporting the development and delivery of strategic projects, converting business opportunities into agreements, and coordinating contract delivery. Provides sales pipeline updates and tracks goals against performance. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
Key Skills / Competencies & Proficiency Levels
A committed team player who leads by example and is prepared to go the extra mile to support and improve on PMO function efficiency
Strong and inspirational leadership skills with effective communication, (written and verbal) skills
Provide all round support and actively contribute to the development of GA EMEA
Proactive, able to use initiative in resolving queries, drive process improvement and able to deal with matters confidently and efficiently
Attention to detail, ability to work in a busy environment and effectively prioritize
An assertive manner together with an ability to demonstrate excellent organizational skills across multiple teams, geographies and time zones.
Strong data analytical skills, able to use data results to provide solution and recommendation
Responsibilities
Full ownership of EMEA GA Merchant validation process, test card management, act as central liaison to ensure merchant activation status and acceptance quality
Full support of EMEA GA Contract, Invoice process, provide tracking, monitoring and reporting, operate as key liaison between internal key stake holders, including Legal, Vendor Set Up, Account Payable, etc.
Strong business data analytical skills are required to determine business needs and requirement
Leverage data to identify areas of opportunity and focus
Review reporting requirements on metrics, share improvement solutions with all involved and implement changes
Project management and co-ordination, help to develop and execute pipeline management across EMEA Key markets,
Tracking and monitoring on finance forecast, provide leadership team with accurate results update
Develop and maintain strong relationships with both internal and external customers
Key liaison officer between Finance, Relationship managers, and GA Leadership team
Supporting PMO function to lead and execute projects across all EMEA markets
Operate as subject expert in administration tasks, provide team with support, training
Work with PMO global team to share best practice and ensure alignment
Management and delivery of effective and consistent communication to all internal key stakeholders
Oversee the training of new member of staff, lead induction process an develop proactive training,
To coach, train and development the GA EMEA Teams in line with the company values
Managing scheduled weekly, monthly reporting, and performance communication
Minimum Qualifications and Experience
At a minimum, here's what we need from you:
Excellent communication skills, (written and verbal
Track record of project management experience at regional or global level
Excellent working knowledge of Microsoft office, (word, excel, PowerPoint, teams), SalesForce, SharePoint
Highly driven, self-starter who has experience of adding value to a senior level, highly effective team
Highly organized and detail-oriented
Working experience in Financial services industry a plus
Experience of query data systems a plus
Preferred Qualifications
If we had our say, we'd also look for:
Master's Degree in Business, Engineering, Math, Statistics, Technology, or related field
And by the way, while you're waiting to hear from us, don't forget to check out the great benefits Discover offers.
The same way we treat our employees is how we treat all applicants - with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristic protected by federal, state, or local law in consideration for a career at Discover.
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
The same way we treat our employees is how we treat all applicants - with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.