Job Description
Job Description Are you an experienced hospitality manager looking to stay in hospitality but in a 9-5 role? If you have a passion for training and the hospitality industry then this could be the role you are looking for. To deliver quality training to apprentices across the country and are looking for a new trainer to join our team as we expand. Our priority is finding experienced hospitality professionals who can use their experience to train others and help offer support to the new generation. The successful candidate for this position will have experience working within the hospitality industry, preferably cooking with fresh ingredients and must have hospitality management, this includes multi-site management. KEY RELATIONSHIPS: The development of effective relationships is critical within this post. Externally the post holder needs to engage and build positive working relationships with learners and employers, build trust and credibility, and also maintain on-going relationships. Internally the post holder needs to work seamlessly with our Apprentices and their managers to ensure we provide a fully joined up development programme. MAIN PURPOSE OF JOB The post holder will mentor, assess and support our Apprentices and work based mentors, working with PLG quality assurance team to ensure that Awarding Organisations, funders and OFSTED quality and audit requirements are met. This includes: KEY TASKS AND RESPONSIBILITIES: Either directly or indirectly through workplace mentors or assessors Support the interviewing and recruitment process for Apprentices. Agree personal development plans for each Apprentice, with their manager. Planning, implementation, delivery, monitoring and supporting Apprentices through their apprenticeship, induction, and e learning programme. Deliver specialist hospitality training programmes. Assess Apprentices competence against national occupational standards in the workplace, and record judgements via the learner management system. Complete six weekly Apprentice reviews, and maintain accurate records, give feedback and keep managers updated on Apprentice s progress. Ensure Apprentice records are maintained and updated on Learner Management System Ensure Health & Safety assessments are completed to audit requirements in relation to workplace sites. Keep up to date with professional and educational development within the sector and attend standardisation meetings QUALIFICATIONS DESIRE Preferable but not essential, assessor qualifications TAQA/A1 or equivalent, in addition PTLLS or equivalent and English/Maths at Functional Skills Level 2. KNOWLEDGE/EXPERIENCE REQUIRED: The post holder should have sound practical experience of working in the hospitality sector, preferably in front and back of house areas at a supervisory level Experience in delivering functional skills/Key skills is preferable but not essential. The post holder must have a real interest and commitment to support and develop the apprentices and engage employers to achieve agreed outcomes and have the skills necessary to deliver training, mentoring and assessment. They will need to be computer literate. The post may require nationwide travel. INTERPERSONAL SKILLS: Good communication skills, both verbal and written are vital. The post holder needs to be able to make judgements about the progress and competence of Apprentices, in discussion with their manager. At the same time, they need to be able to work as a member of the Apprenticeship delivery team, and on their own initiative. Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds