Estate Manager

Estate Manager

Sheffield

Up to £32,000

Monday to Friday, 8am-4pm

My client is seeking an Estate Manager to be based at a development boasting a mixture of individual new build houses, new build apartment blocks and refurbished buildings. The complex also has a leisure suite comprising pool, sauna, spa, gym and function room for the use of residents and their guests.

The successful applicant will report straight to the board and will have block/estate, property management and leasehold management experience. A flair for providing excellent communication and consistently friendly service to residents is a must.

Responsibilities

Property

• Collation and management of approved contractor list
• Procurement of services from selected contractors, obtaining quotes and assessing based on quality, price and safety, in accordance with estate budget, approval and payment of invoices
• Management of maintenance works across the site, both proactive planning and reactive works
• Upkeep and adherence to the 10-year estate maintenance plan
• Arranging service contracts and managing their provision
• Maintaining records of property maintenance and defect reports across the site
• Conducting or management of property, plant, equipment, statutory and safety inspections across the estate, including fire safety
• Understanding of Leaseholder Management Frameworks, Landlord and Tenant Law (with support where needed) and S20 process
• Liaison with leaseholders and tenants in regard to the day to day running of the estate, troubleshooting problems and arranging solutions
• Interpretation of leases and management of breach of lease notices, in cooperation with the board
• Maintaining a clean, tidy and safe estate as per the lease and expected standards, managing any breach of lease in coordination with the board
• Liaising on buildings insurance claims between leaseholders and the insurance company
• Management of CCTV system and data security
• Information provision and assistance on sales queries
• Management of information for property alterations to ensure compliance with lease and landlord requirements

Staff

• Preparation of staff rota and allocation of hours, in coordination with Leisure Suite Manager
• Line Management of staff across site, representation to the board on staffing issues as required
• Keeping of staff records and paperwork, conducting appraisals and monitoring annual leave
• Staff recruitment and training organisation

Communications

• Liaison with the Directors on relevant issues
• Preparation of monthly report on the estate for board meetings
• Upkeep of information on the estate website (with IT contractor as required), notice boards, circulars and newsletters, general leaseholder and resident communications
• Managing resident registration and facilities access
• Management of archive information, keeping complete estate records

Leisure Suite

• Oversight of leisure suite to ensure smooth running in coordination with Leisure Suite Manager
• Ensuring the Leisure Suite Manager provides all relevant information and complies with all relevant legal and safety requirements

Requirements

• A friendly, capable communicator and intuitive thinker, able to build relationships across site
• IRPM qualifications desirable
• A positive, proactive and constructive approach
• Ability to be fair in the approach to estate and leaseholder/resident management, and firm where required
• Ability to lead and motivate others, prioritise workloads and effectively manage time
• Numeracy, literacy and IT skills (primarily Microsoft Office, proficiency in Excel desirable)
• A good understanding of budgeting
• Ability to update and understand latest information, legal, guidance and upcoming, relative to the estate
• Understanding of Health and Safety
• Experience of managing estates or projects
• Experience of Sage desirable