Role
To lead, direct and support the medical workforce agenda across the Trust and within Divisions. To be the subject matter expert for medical and dental terms and conditions, sharing knowledge and building capability across the HR Team and Workforce Directorate. To be the lead on all Medical Staffing Policies for the Trust ensuring that they are up to date, modernised and reflective of national and/or local changes.
Provide a high quality, responsive and comprehensive Medical and Dental Advisory Service to the Divisions within the Trust that is customer focussed, efficient, effective, and delivered to the highest possible professional standards.
To provide leadership and expert advice in relation to all medical and dental staffing terms and conditions, employment legislation, policies and procedures, advise and implement national contract changes, workforce planning, key medical workforce processes and systems.
In addition, the post holder will take responsibility for specific Trust wide pieces of work as agreed with the Head of HR, Deputy Chief People Officer, Chief People Officer or Medical Director.
The Senior Medical Staffing Lead will liaise with the Medical Workforce Team, including the Rota and Recruitment Team to provide advice and support, as required.
Key Responsibilities
• Act as a Senior Medical and Dental Professional to all divisions / corporate areas, developing a thorough understanding of the service and the Medical and Dental issues to ensure that their workforce requirements are identified and addressed in a timely manner.
• Write, submit and present reports / papers / briefing notes / restricted data on medical and dental staff related matter as required / determined by the Head of HR / Deputy Chief People Officer to the appropriate governance forum and negotiating committees.
• Contribute to the Trust's Annual Report and the Framework of quality assurance for responsible officers and revalidation annual report / statement of compliance.
• Determine appropriate service level KPI's key (as agreed with Head of HR / Deputy Chief People Officer), addressing areas of concern and supporting plans to address risk. Analyse and recommend ways to improve key performance indicator data for medical workforce.
• Work with the HR Business Partners to analyse workforce report data to identify the Divisions/departments achievements and areas requiring improvement regarding medical and dental staff. Present or submit written reports advising the HR Business Partner and Division/departments on areas of concern and supporting plans to address.
• Provide advice and support to managers and / or the HR Team on medical and dental staff terms and conditions of service, interpreting legislation and national terms and conditions where necessary.
• To develop and maintain an executive dashboard /register for both informal and formal Medical and Dental workforce matters.
• Support Managers and other areas within the Workforce Directorate to develop their own abilities to handle medical and dental staff matters through training, coaching, and mentoring.
• Work with JLNC and Regional BMA colleagues to develop and maintain good working relationships and foster a partnership approach regarding the medical and dental workforce within Divisions and the wider Trust. This includes informal and formal meetings to seek early resolution to matters, policy development etc.
• Work with the Workforce Team and HR Business Partners to develop workforce reports that meet the needs of Senior Managers and Heads of Service in respect of the medical and dental workforce.
• Develop and review Trust-wide medical and dental staff policies and procedures, ensuring that they comply with employment legislation, case law, national contract changes and best practice.
• Develop and deliver training courses on medical staffing to develop capabilities of managers / HR staff as required.
• To provide advice, support and guidance to managers and HR Services Team with regards to the resolution of medical and dental staff queries, pay progression, payroll issues, fixed term contracts, starting salaries, over/under payment disputes and high level disputes that involve the BMA etc. Dealing with individuals and supporting managers with complex / difficult cases e.g., providing and communicating the rational for when medical and dental staff do not meet the appropriate criteria for salaries, grades, and Clinical Excellence Awards etc.
• To support and advise the HR Managers and HR Business Partners with Medical Staffing issues within their areas, ensuring accurate and timely responses.
• Review and determine the process for Clinical Excellence Awards for the Trust, in line with national guidance and consistency with the regional approach.
• To manage, oversee and ensure correct payment of the annual Clinical Excellence Awards processes for consultants Trust wide. This includes the calculation and sign off of payments for Payroll to process and inform Finance of the calculated spend.
• To lead on the review of all existing medical policies and procedures. Creating new policies and updating policies in accordance with legislation, national directives, regional alignment and local requirements, consulting with the medical workforce and working with the HR Team and Executives / senior managers, as required.
• Represent the Trust at the Regional Medical Staffing Managers Meeting and ensure appropriate communication and information flows across organisational boundaries and within the Trust.
• To represent HR Medical Workforce at internal / external meetings or events as required by Head of HR, Deputy Chief People Officer, Chief People Officer or Medical Director. This may involve the presenting of information, reports and / or restricted data.
• To develop close and constructive working relationships with local and regional BMA officers, including arranging and attending Joint Local Negotiating Committee (JLNC) Meetings and the Junior Doctors forum etc.
• To act as JLNC secretary which requires regular attendance at the Trust's JLNC organising, planning, and arranging meeting dates, planning and compiling agendas and circulation of the minutes and action log. Also, taking / reviewing the minutes at JLNC and completing actions in a timely manner.
• To administer the Pension Contribution Alternative Policy (Recycling of Employers Contributions) application process. This includes administrating application forms & policy and undertaking an audit / validation process of received applications and supporting evidence. Preparing application packs for the consideration of the Pension Recycling Panel and its Executive members. Supporting and advising the Panel on any concerns with applications and / or evidence provided. Following the Panel provided the outcome to applicants in writing (liaising with Pensions to include the monetary amounts).
• As required provide support to the Responsible Officer (RO) to manage Doctors in difficulty in accordance with Trust policy and Maintaining High Professional standards by working with HR Business Partners/ HR Managers:
o Ensuring the deployment of Case Managers and Case Investigators when required
o Ensuring the coordination of formal hearings
o Ensuring the maintenance of the register of trained case managers/ investigators and arranging further training when required
o Providing information when required.
• Provide expert advice on complex medical and dental staff employee relations issues including disciplinaries, MHPS, grievances, Trust Board Appeals seeking engagement with relevant HR Manager / HR Business Partner as required, ensuring adherence to appropriate Trust policies, legislation and best practice and working closely in partnership with the HR Services Team, including taking notes / participating in investigations supporting the Case Investigator or Case Manager, as required.
• To support the HR Team with the management of organisational change in respect of medical and dental staff utilising agreed frameworks for consultation and negotiation as appropriate. This may include redeployment, TUPE, redundancy, job regrading etc.
• To work with the HR Team to ensure medical and dental staff cases are proactively progressed within the divisions to ensure timely conclusion in line with Trust employment policies, employment law and best practise.
• Support the HR Business Partner with medical and dental staff cases that could or do result in employment tribunal proceedings.
• To develop and maintain expertise in relation to medical workforce issues identifying and analysing external opportunities and risks that relate to the development and implementation of the related strategies and plans.
• To supply and analyse information regarding medical workforce issues taking account of the regional and national context.
• Support services in the development of new medical models providing advice on the implications of service changes for Medics & Dentists providing HR support to consultation and change processes.
• Link with Medical Royal Colleges to source guidelines for acceptable standards of clinical structures and medical staff structures based on patient numbers.
• Provide Medical Workforce advice, guidance and support to bids & tenders process and new service growth.