Lead Platform Ops SRE

We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

• Work with development and engineering teams to assess and identify optimal Cloud strategy, architecture, and infrastructure solutions. Also, providing cloud support and interacting with developers, clients to improve existing cloud solutions at scale at optimal cost.
• Maintain uninterrupted operations from the beginning to the end of a software's life cycle and work with relevant teams to deliver stable, resilient system with innovative alerting and monitoring, and forward-thinking capacity planning built into the design.
• With a clear understanding of roadmaps and longer-term strategic business goals - provide technical direction and leadership towards the delivery of excellent quality and sustainable software - minimizing technical debt.
• Ensure that SRE standards and processes are implemented and chip in actively to their continuous improvement, including proactive solutions for system monitoring, process change, testing, and analysis
• Provide recommendations and operational guidance, define, and automate the validation of Non-functional requirements, Service Level Objectives, Service Level Indicators, including all requirements to ensure the solution is fully compatible with Sky's standards and policies
• Build automated operational solutions to drive efficiency, including automated testing and release procedures that are continually enhanced and ensure manual processes are automated Identify ways to improve data reliability, efficiency, and quality.

• Great communications skills with the ability to actively engage and build strong relationships with business partners, AdTech Engineers, Scrums, Project Managers, Vendors and Media partners - supporting with the planning and estimation phases of roadmap items; providing technical guidance where required.
• Strong leadership skills and ethics with the ability to mentor senior level analyst and optimally delegate and empower others with regards to technical delivery.
• Be a forward-thinker through evaluating new technologies, contribution to tribes, squads, and chapter meetings along with advocating the creation of technical documentation to encourage and promote knowledge sharing.
• Proven experience in troubleshooting and performing root cause analysis independently and collaboratively within a team. Strong Analysis background with ability to Analyze data in support of proposed projects, business cases, and system requirements.
• Familiarity with CI/CD pipeline code branching, promotion tools and have intermediate code promotions skills.
• Experience of working within an Agile environment following Agile development practices and familiarity with Agile service management within a DevOps culture with a desire to promote the DevOps approach within the team. Also, have an expertise in building automated solutions, and the attitude to reduce toil.
• A technical background with experience of working with SQL, building scripts in UNIX shell, Perl, Python, or similar scripting languages.
• Expertise in Amazon AWS Cloud Administration which includes services like: EC2, Lambda, S3, AWS Elemental technologies, VPC, ELB, RDS (Dynamo DB/MY SQL) , IAM, Route 53, Auto scaling, Cloud Front, Cloud Watch, Cloud Trail, Cloud Formation and Security Groups and Expertise in Google Cloud technologies like cloud functions, app engine, compute engine, cloud storage, fire store, BIG query, Machine learning and GKE
• Familiarity with other cloud technologies like Kubernetes, docker, Jenkins, Terraform, Ansible, AWS, Azure DevOps, Composer, DAG airflow; Hand on experience on developing and implementing Perl, SHELL, BASH, Python and Golang , SQL and UNIX scripts.

Working within the Platform Operations team as a Lead Site Reliability Engineer, your primary role is to bridge the gap between operations staff and developer teams, aiming to expedite developments while retaining core resiliency. You will be playing a key role towards the identification and adoption of new technologies and approaches, working towards improving the wider technical estate, associated processes, and overall development experience. As AdTech continually evolves to adopt a DevOps culture you will be expected to use your experience in this area to help transition a traditional business application support team to a more agile service management ethos.

Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content.

There's one thing people can't stop talking about when it comes to : the perks. Here's a taster:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky.

We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process.

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.

On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next.

But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet.

If you believe in better, we'll back you all the way.

Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.