Job Description
Are you looking for an exciting new opportunity within Administration and HR?
This is a fantastic opportunity to join SSCL as a Process Assistant. You will be responsible for supporting with all transactional HR Lifecycle activities that are received via a service request.
We're looking for someone who will promote positivity, openness and commitment to achieving service delivery.
We can offer great career progression opportunities, benefits which you can flex to meet your needs and training and development opportunities.
If you have a 'can do' attitude, a keen interest in working in a HR Ops environment and you're great at developing good working relationships, this is the perfect role for you!
What you will be doing:
What you'll bring:
It would be great if you had:
If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you!
Employment Type: Full-time Permanent
Location: Newport (hybrid role)
Security Clearance Level: SC
Internal Recruiter: Theo Mason
Salary: £21,115 inclusive of 3% flex fund
Benefits: 25 days annual leave with the option to buy additional days, life assurance, pension, and all employee bonus
Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improve performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.
Loved reading about this job and want to know more about us?
The company was established as a joint venture between the Cabinet Office and Sopra Steria Ltd, in 2013 as part of the Government's Shared Services Strategy for Smarter Government programme and operates from four regional centres of excellence: Blackpool; Newcastle; Newport; and York.
As a trading name of Shared Services Connected Ltd, SSCL has established an enviable track record in the design and delivery of large-scale innovative HR, Payroll, IT, and Finance & Accounting solutions to significantly improve efficiencies and enhance service levels across government and public sector.
Our clients include a number of government agencies including the Department for Work and Pensions, Environment Agency Department for Education, Ministry of Justice and Home Office as well as the Metropolitan Police Service and the Construction Industry Training Board.
We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format.
If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
This is a fantastic opportunity to join SSCL as a Process Assistant. You will be responsible for supporting with all transactional HR Lifecycle activities that are received via a service request.
We're looking for someone who will promote positivity, openness and commitment to achieving service delivery.
We can offer great career progression opportunities, benefits which you can flex to meet your needs and training and development opportunities.
If you have a 'can do' attitude, a keen interest in working in a HR Ops environment and you're great at developing good working relationships, this is the perfect role for you!
What you will be doing:
- Process work in line with agreed procedures, business rules or scripts.
- Process work to the defined level of quality.
- Resolve queries and escalate as necessary.
- Identify and suggest areas of improvement.
- Maintain and update information held on a database or manually.
- Support line management on any additional admin when required.
- Liaise with internal and external clients.
What you'll bring:
- Attention to detail.
- Articulate and able to maintain good relationships with colleagues and clients.
- Delivers a high quality customer service in a professional manner, creating trust and confidence.
- Excellent communicator.
- Effective team player who constantly displays commitment and flexibility.
- Accurate and timely delivery of tasks.
- Effective problem solver.
- Excellent organisational skills.
It would be great if you had:
- Experience using Oracle.
If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you!
Employment Type: Full-time Permanent
Location: Newport (hybrid role)
Security Clearance Level: SC
Internal Recruiter: Theo Mason
Salary: £21,115 inclusive of 3% flex fund
Benefits: 25 days annual leave with the option to buy additional days, life assurance, pension, and all employee bonus
Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improve performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.
Loved reading about this job and want to know more about us?
The company was established as a joint venture between the Cabinet Office and Sopra Steria Ltd, in 2013 as part of the Government's Shared Services Strategy for Smarter Government programme and operates from four regional centres of excellence: Blackpool; Newcastle; Newport; and York.
As a trading name of Shared Services Connected Ltd, SSCL has established an enviable track record in the design and delivery of large-scale innovative HR, Payroll, IT, and Finance & Accounting solutions to significantly improve efficiencies and enhance service levels across government and public sector.
Our clients include a number of government agencies including the Department for Work and Pensions, Environment Agency Department for Education, Ministry of Justice and Home Office as well as the Metropolitan Police Service and the Construction Industry Training Board.
We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format.
If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
About Sopra Steria