Revenues Inspector

Due to organisational growth, we are looking for a Revenues Inspector to join our committed and friendly Revenues team. You will be responsible for all revenues inspections, which will involve visiting customers at home, with aim of ensuring that Council Tax and Business Rate payments are received in a timely manner and databases are accurate, complete and up to date.

This role is working based at Welwyn Hatfield District Council Office but will be mobile covering the Broxbourne Borough Council district.

A great opportunity for someone who likes to be out and about! We'll train you so not essential to have in-depth experience in this field.
What you'll be doing:

• Establishing liability to pay Council Tax and Non-Domestic Rates as directed, including billing and collection.
• Report all changes to properties to the Valuation Office Agency.
• Investigate properties to verify exemptions, discounts and reliefs and take appropriate action where those reliefs no longer apply, including recommending the issue of penalties.
• Efficient and effective maintenance of the computerised database in relation to new and altered properties and reliefs to ensure that all persons are properly charged for Council Tax and Non-Domestic Rates at the correct rate.
• Keep abreast of legislation relating specifically to the administration of Local Taxation.
• Ensure that Council Tax and Business Rate accounts are accurate, complete and up to date.

What you'll bring:

• Must have full UK driving licence and own vehicle
• Articulate and able to develop good working relationships with colleagues and clients
• Ability to deal with customer, many whom may be aggrieved, both in person and on the telephone
• Ability to manage your own workload.
• Excellent attention to detail and computer literate
• Flexible approach to work to accommodate changing demands and priorities.

It would be great if you had:

• Recent experience of working in council tax with knowledge of council tax software systems and regulation
• The successful candidate will be required to obtain UK security clearance.

Employment Type: Full-time, Permanent

Location: Welwyn Garden City

Security Clearance Level: DBS

Internal Recruiter: Kayleigh

Salary: Up to £25,000 + 3% Flex Fund

Although this role is advertised as full-time, we support many ways of working and can offer a range of flexible working arrangements. So, if you are interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.

Although this role is advertised as full-time, we support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.

Loved reading about this job and want to know more about us?

We support UK Government to tackle today's biggest challenges. We combine technical expertise and delivery capability with vision to accelerate change and reinvent the way that Public Services are designed and delivered. We work with energy and integrity to build intelligent, highly secure, joined-up solutions that make a difference to everyday lives. We've been helping Government to make a difference for 50 years, creating common systems and approaches, enabling government to work across multiple agencies and radically transform how Public Services are delivered. Empowering Government to make a difference to everyone, every day.

We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format.
If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.