Job Description
Delivery & Schemes is part of the Delivery Directorate of Ofgem and works on the administration and delivery of the governments Environmental and Social schemes. We operate under three hubs Operations, Policy, and Assurance. This role sits within the Assurance Hub.
The Assurance Hub is responsible for developing and implementing controls and procedures to provide assurance of internal controls and that activity undertaken by scheme participants and obligated energy companies is done so correctly and to established standards.
The main focus of this role is to provide administrative support across the Energy Company Obligation scheme. The work will be varied and will involve inputting into projects, providing support across the team, regular engagement with internal and external stakeholders, assessments under the scheme and inputting to operational and policy decision making.
Key areas of work within the Hub include:
Responsibilities
Responsibilities will vary depending on the needs of the Hub but may include:
Work effectively with suppliers to ensure compliance with obligations, taking swift, appropriate action where an issue is identified Includes critical analysis of data received from those parties and other sources.
Assisting in the development and implementation of scheme audit programmes including setting terms of reference, liaison with appointed auditors & audited parties and assessment of reports.
Interacting with external stakeholders (in particular obligated suppliers or participants) providing challenge to their data and seeking management responses where required.
Making reasoned evidence-based recommendations to line management including identifying & escalating key issues as well as assisting in the management of risk.
Supporting complex, high value compliance calculations with accuracy, working to strict internal and statutory deadlines.
Assessing supplier submissions including notifications, end of year reports and data.
Ensure processes in the team are documented, regularly reviewed and followed with a focus on continuous improvement
To ensure that guidance given to suppliers is accurate, legally robust and reflective of the relevant legislation or licence conditions
Conducting analysis of data, ensuring that suppliers comply with scheme requirements under the Energy Company Obligation
Reviewing evidence and making reasoned recommendations to management
Accurate, concise and courteous communication with stakeholders
Accurate record-keeping and ensuring a robust audit trail of correspondence
Liaising with other Hubs, wider E-Serve and Ofgem teams in order to understand and prioritise workload, facilitate scheme development and strengthen assurance
Meeting relevant KPI targets and statutory deadlines
Behaviours
We'll assess you against these behaviours during the selection process:
Technical skills
We'll assess you against these technical skills during the selection process:
Benefits
Ofgem can offer you a comprehensive and competitive benefits package which includes; up to 30 days annual leave. Excellent training and development opportunities. The opportunity to join the Civil Service pension arrangements which include a valuable range of benefits. Flexible working hours and family friendly policies. Restaurant and subsidise gym (London only). Interest free season ticket loan.
Things you need to know
Security
Successful candidates must pass a disclosure and barring security check.
People working with government assets must complete basic personnel security standard checks.
Selection process details
This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills.
When you press the Apply now button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.
You will then be asked to provide a 1250 word supporting statement evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the essential and desirable skills and capabilities.
Feedback will only be provided if you attend an interview or assessment.
Nationality requirements
This job is broadly open to the following groups:
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
The Assurance Hub is responsible for developing and implementing controls and procedures to provide assurance of internal controls and that activity undertaken by scheme participants and obligated energy companies is done so correctly and to established standards.
The main focus of this role is to provide administrative support across the Energy Company Obligation scheme. The work will be varied and will involve inputting into projects, providing support across the team, regular engagement with internal and external stakeholders, assessments under the scheme and inputting to operational and policy decision making.
Key areas of work within the Hub include:
- Monitoring energy supplier performance against statutory obligations and audits of the supplier activity, addressing non-compliance or anticipated non-compliance swiftly
- Delivering key compliance processes in line with statutory and internal deadlines, ensuring accuracy
- Ensuring scheme legislation is implemented correctly, working with our Policy Hub on proposed changes to scheme legislation
- Reviewing cases of non-compliance from internal and external stakeholders
- Planning and supporting the delivery of a programme of supplier or participant audits
- Updating the Supplier Performance Report with incidents of non-compliance
- Risk management: providing support to the business to effectively identify, report and manage operational and strategic risks and issues.
- Counter Fraud: identifying, investigating and mitigating fraud
Responsibilities
Responsibilities will vary depending on the needs of the Hub but may include:
Work effectively with suppliers to ensure compliance with obligations, taking swift, appropriate action where an issue is identified Includes critical analysis of data received from those parties and other sources.
Assisting in the development and implementation of scheme audit programmes including setting terms of reference, liaison with appointed auditors & audited parties and assessment of reports.
Interacting with external stakeholders (in particular obligated suppliers or participants) providing challenge to their data and seeking management responses where required.
Making reasoned evidence-based recommendations to line management including identifying & escalating key issues as well as assisting in the management of risk.
Supporting complex, high value compliance calculations with accuracy, working to strict internal and statutory deadlines.
Assessing supplier submissions including notifications, end of year reports and data.
Ensure processes in the team are documented, regularly reviewed and followed with a focus on continuous improvement
To ensure that guidance given to suppliers is accurate, legally robust and reflective of the relevant legislation or licence conditions
Conducting analysis of data, ensuring that suppliers comply with scheme requirements under the Energy Company Obligation
Reviewing evidence and making reasoned recommendations to management
Accurate, concise and courteous communication with stakeholders
Accurate record-keeping and ensuring a robust audit trail of correspondence
Liaising with other Hubs, wider E-Serve and Ofgem teams in order to understand and prioritise workload, facilitate scheme development and strengthen assurance
Meeting relevant KPI targets and statutory deadlines
Behaviours
We'll assess you against these behaviours during the selection process:
- Changing and Improving
- Working Together
- Managing a Quality Service
- Delivering at Pace
- Making Effective Decisions
Technical skills
We'll assess you against these technical skills during the selection process:
- Please refer to the Candidate Pack attached for full details.
Benefits
Ofgem can offer you a comprehensive and competitive benefits package which includes; up to 30 days annual leave. Excellent training and development opportunities. The opportunity to join the Civil Service pension arrangements which include a valuable range of benefits. Flexible working hours and family friendly policies. Restaurant and subsidise gym (London only). Interest free season ticket loan.
Things you need to know
Security
Successful candidates must pass a disclosure and barring security check.
People working with government assets must complete basic personnel security standard checks.
Selection process details
This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills.
When you press the Apply now button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.
You will then be asked to provide a 1250 word supporting statement evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the essential and desirable skills and capabilities.
Feedback will only be provided if you attend an interview or assessment.
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
About OFGEM