Business Application Support Analyst
- Domo Tactical Communications
- Whiteley, Hampshire
- Sep 13, 2022
Full time
I.T. & Communications
Job Description
Date: 08-Sep-2022
Location:
United Kingdom, Whiteley, Hampshire, GB
Business Applications Support Analyst
Competitive salary and company benefits
Professional and collaborative team
Global organisation with a footprint in UK, Europe, Australia, and the US
Conduct research and Analysis for our global team as well as be an active support to IT infrastructure Maintenance and service desk management.
About us
Domo Tactical Communications offers secure and reliable security and surveillance products, along with high performance wireless broadcast systems for all industries.
Our passion for innovation keeps us one step ahead in the rapidly changing and increasingly challenging environments we perform in, whether on the battlefield, the streets of our cities or the world's largest sporting events.
High performance surveillance, communications and broadcast systems enable our customers to securely monitor, communicate and share information with confidence in complex environments and in the most demanding situations.
What will you be doing?
This role is to provide support and further development of the Business's applications and act as back up to other Business Critical Systems Administrators.
As a key member of the team, you must be able to:
Provide Admin support to Business Systems including ERP and CRM related systems
Work stakeholders to understand, specify, and deliver system improvements and functionality changes
Provide 1st and 2nd line support to Business Applications and IT Systems
Assist with the maintenance of IT and Computer systems, such as Active Directory, laptop/desktop support
Provide technical support to the Sales teams
What makes a successful Business Applications Support Analyst?
At least 2 years' experience working in an IT support helpdesk environment
Experience with ERP and/or CRM systems, e.g. Microsoft Dynamics, Salesforce
Knowledge of SQL databases and queries
Experience of BI reporting tools (cube management / report building)
Dedication to delivery, quality outcomes and team participation
Benefits and Culture
Our culture is supportive and collaborative. You will be part of a multidisciplinary team where we share our ideas and innovation is strongly encouraged. We are looking for someone with genuine passion and a can-do attitude for what they do. Our staff receive holiday entitlements, a generous pension plan, first assist and income protection. Additionally, we offer flexible core working hours, the ability to work from home, relocation assistance and support, and we take a personal approach to training and development. Enjoy working as part of a global organisation with teams in Whiteley, Hampshire, USA, Denmark, Singapore, and Australia.
IND1
Location:
United Kingdom, Whiteley, Hampshire, GB
Business Applications Support Analyst
Competitive salary and company benefits
Professional and collaborative team
Global organisation with a footprint in UK, Europe, Australia, and the US
Conduct research and Analysis for our global team as well as be an active support to IT infrastructure Maintenance and service desk management.
About us
Domo Tactical Communications offers secure and reliable security and surveillance products, along with high performance wireless broadcast systems for all industries.
Our passion for innovation keeps us one step ahead in the rapidly changing and increasingly challenging environments we perform in, whether on the battlefield, the streets of our cities or the world's largest sporting events.
High performance surveillance, communications and broadcast systems enable our customers to securely monitor, communicate and share information with confidence in complex environments and in the most demanding situations.
What will you be doing?
This role is to provide support and further development of the Business's applications and act as back up to other Business Critical Systems Administrators.
As a key member of the team, you must be able to:
Provide Admin support to Business Systems including ERP and CRM related systems
Work stakeholders to understand, specify, and deliver system improvements and functionality changes
Provide 1st and 2nd line support to Business Applications and IT Systems
Assist with the maintenance of IT and Computer systems, such as Active Directory, laptop/desktop support
Provide technical support to the Sales teams
What makes a successful Business Applications Support Analyst?
At least 2 years' experience working in an IT support helpdesk environment
Experience with ERP and/or CRM systems, e.g. Microsoft Dynamics, Salesforce
Knowledge of SQL databases and queries
Experience of BI reporting tools (cube management / report building)
Dedication to delivery, quality outcomes and team participation
Benefits and Culture
Our culture is supportive and collaborative. You will be part of a multidisciplinary team where we share our ideas and innovation is strongly encouraged. We are looking for someone with genuine passion and a can-do attitude for what they do. Our staff receive holiday entitlements, a generous pension plan, first assist and income protection. Additionally, we offer flexible core working hours, the ability to work from home, relocation assistance and support, and we take a personal approach to training and development. Enjoy working as part of a global organisation with teams in Whiteley, Hampshire, USA, Denmark, Singapore, and Australia.
IND1
About Domo Tactical Communications