Job Description
About The Role
We have an exciting opportunity for an Estate Supervisor to join our Estate Services team, based in Exeter.
As an Estate Supervisor, you will maintain your estate to ensure it is well presented and a safe place to live. You will provide cleaning, minor repairs and horticultural duties for communal areas.
On a day to day basis, you will liaise with contractors, colleagues within the organisation, customers and members of the general public. You will be required to build a good working relationship with Housing Officers and Community Connector colleagues in your area to help or enhance the estate you are responsible for.
This is a customer facing role, so delivering excellent customer service is essential and will be at the heart of everything you do. When necessary, you will be required to attend practical and classroom based training, organised team meetings (in person or remotely) and company arranged events. You will need to have an understanding of basic IT applications such as Microsoft Word, Outlook, Excel. As reporting of on site Health and Safety issues, responsive repairs and fly tipping waste, will be required for this role amongst other computer programme needs.
You will be responsible for ensuring compliance at all times with Health and Safety guidelines, policies and procedures. This includes, Health and Safety devices and Operational Personal Protective Equipment (PPE).
For further information about this opportunity, please click here to view our candidate information pack.
We are committed to safeguarding and promoting the welfare of vulnerable groups, and expect all colleagues to share this commitment. Appointment to the post will be subject to a satisfactory basic check via the Disclosure and Barring Service.
About The Candidate
To be considered for the role of Estate Supervisor, you will:
Be customer focused, approachable and always available to assist our customers
Be a team player who uses their own initiative
Be willing to step in and help fellow colleagues as and when needed
Have a pro-active approach to work, with a can do attitude
Have experience in cleaning and with knowledge, backgrounds and qualifications in the use of various Grounds Maintenance tools and equipment. (D)
Have experience in Horticulture, with the ability to use a range of Hortic equipment
Be able to work with minimal supervision
Be self motivated
Be able to organise and prioritise weekly working schedules
What we offer:
Defined Contribution pension scheme - employer contribution of 6% - 9%
Discretionary Bonus scheme
Death in Service benefit (3 x salary)
26 days annual leave plus bank holidays with service related increase to your entitlement up to 30 days plus an option to purchase extra annual leave
Family Friendly policies
Health Cash Plan including dental and optical cover (worth up to £1,100 per annum)
Employee Assistance Programme
Health and Wellbeing programme which includes enhanced sick pay, monthly campaigns, training and yearly flu jabs
Cycle to Work scheme
Car Benefit scheme
Learning and Development including coaching and professional qualification support
Volunteering days
You may have experience or an interest in the following: Caretaker, Grounds Maintenance, Site Supervisor, Schemes, Health and Safety, Housing Association or Social Housing.
About The Company
LiveWest provides over 38,000 homes to over 80,000 people throughout the South West from Gloucestershire to the Isles of Scilly. We have plans to build over 6,000 homes in the area over the next five years, developing new homes of all tenures including low-cost rent and sale, market rent and sale, and a range of supported housing and intermediate housing products, creating choice and flexibility.
As well as developing new homes, we continue to invest in existing properties and communities. Through the stability of good housing, we place better living for better lives at the centre of our mission both today and for generations to come. At LiveWest we believe in a home for everyone.
As an Inclusive Employer, we celebrate diversity and are committed to creating an inclusive environment for all colleagues. For further information about our Equality, Diversity and Inclusion policy, please click here.
We have an exciting opportunity for an Estate Supervisor to join our Estate Services team, based in Exeter.
As an Estate Supervisor, you will maintain your estate to ensure it is well presented and a safe place to live. You will provide cleaning, minor repairs and horticultural duties for communal areas.
On a day to day basis, you will liaise with contractors, colleagues within the organisation, customers and members of the general public. You will be required to build a good working relationship with Housing Officers and Community Connector colleagues in your area to help or enhance the estate you are responsible for.
This is a customer facing role, so delivering excellent customer service is essential and will be at the heart of everything you do. When necessary, you will be required to attend practical and classroom based training, organised team meetings (in person or remotely) and company arranged events. You will need to have an understanding of basic IT applications such as Microsoft Word, Outlook, Excel. As reporting of on site Health and Safety issues, responsive repairs and fly tipping waste, will be required for this role amongst other computer programme needs.
You will be responsible for ensuring compliance at all times with Health and Safety guidelines, policies and procedures. This includes, Health and Safety devices and Operational Personal Protective Equipment (PPE).
For further information about this opportunity, please click here to view our candidate information pack.
We are committed to safeguarding and promoting the welfare of vulnerable groups, and expect all colleagues to share this commitment. Appointment to the post will be subject to a satisfactory basic check via the Disclosure and Barring Service.
About The Candidate
To be considered for the role of Estate Supervisor, you will:
Be customer focused, approachable and always available to assist our customers
Be a team player who uses their own initiative
Be willing to step in and help fellow colleagues as and when needed
Have a pro-active approach to work, with a can do attitude
Have experience in cleaning and with knowledge, backgrounds and qualifications in the use of various Grounds Maintenance tools and equipment. (D)
Have experience in Horticulture, with the ability to use a range of Hortic equipment
Be able to work with minimal supervision
Be self motivated
Be able to organise and prioritise weekly working schedules
What we offer:
Defined Contribution pension scheme - employer contribution of 6% - 9%
Discretionary Bonus scheme
Death in Service benefit (3 x salary)
26 days annual leave plus bank holidays with service related increase to your entitlement up to 30 days plus an option to purchase extra annual leave
Family Friendly policies
Health Cash Plan including dental and optical cover (worth up to £1,100 per annum)
Employee Assistance Programme
Health and Wellbeing programme which includes enhanced sick pay, monthly campaigns, training and yearly flu jabs
Cycle to Work scheme
Car Benefit scheme
Learning and Development including coaching and professional qualification support
Volunteering days
You may have experience or an interest in the following: Caretaker, Grounds Maintenance, Site Supervisor, Schemes, Health and Safety, Housing Association or Social Housing.
About The Company
LiveWest provides over 38,000 homes to over 80,000 people throughout the South West from Gloucestershire to the Isles of Scilly. We have plans to build over 6,000 homes in the area over the next five years, developing new homes of all tenures including low-cost rent and sale, market rent and sale, and a range of supported housing and intermediate housing products, creating choice and flexibility.
As well as developing new homes, we continue to invest in existing properties and communities. Through the stability of good housing, we place better living for better lives at the centre of our mission both today and for generations to come. At LiveWest we believe in a home for everyone.
As an Inclusive Employer, we celebrate diversity and are committed to creating an inclusive environment for all colleagues. For further information about our Equality, Diversity and Inclusion policy, please click here.
About LiveWest