Customer Advisor

  • Confidential
  • Kettering, Northamptonshire
  • Dec 07, 2021
Full time Logistics

Job Description

We are looking to add to our team of bright, energetic, customer-orientated team players in Kettering - with individuals who are able to look after the immediate and future needs of our customers.

This is a fantastic opportunity to work for a long established, family run, reputable Main Dealer.

Key responsibilities will include:

• Creating an immediate and long-lasting rapport with our customers
• Managing customers' service experience
• Offering products and services to cement business relationships with customers

Required Experience:

Experience within the motor industry is desired but not essential however the successful Customer Advisor will have:

• Previously worked within a customer service/hospitality role
• An understanding of exceptional customer service
• A commitment to selling extra value
• Ability to work as part of a team as well as an individual
• Good IT skills

Benefits:

* We off a competitive basic salary with realistic uncapped earning of approximately £32,000

* Partially subsidised Volkswagen vehicle on a staff benefit scheme

* 22 days holiday plus Bank Holidays

* Company Pension Scheme

* Comprehensive training and support programme