Service Engineer (F-Gas) - Europe biggest OEM

Service Engineer (F-Gas) - Europe biggest OEMNorwich, Norfolk£34,000 - £36,000 + overtime + 6 monthly bonuses + Training + Vehicle + Travelling time paid + Private Healthcare & DentalAre you a service engineer with F-Gas certificate look to work for the world's leading manufacturer and installer of air conditioning and heat pump systems?Have you gained your qualification recently and are looking to work in for the global leading brand in its market that offers exceptional training, development, benefits and progression?On offer is a complete training and support package for engineers who are home based and want to develop their career and potential in an exciting that is number 1 worldwide with cutting edge technology for their market.You will be working within a team of Regional Field Service Engineers dealing with the successful resolution of technical service queries from customers and colleagues. You will be working as technical advisor for all product types to troubleshoot and resolve technical issues for customers, dealers and end users by telephone as well on-site at client's premises.Responsible for conducting all service activities (with support from more senior engineers) and diagnosing faults, repair and setup products on site so they perform to the requirements and meet the design brief of the customers and end users.The role:Supporting customers, providing technical advice on all products to assist in the identification and resolution of technical issues by telephone support, email or direct site contact.Attending customer sites (commercial and domestic) to commission systems in line with the design brief, interacting with the client (dealer, consultant, end user) to advise of system setup and operation.Produce a commissioning report to confirm system operating effectively.Attending sites (commercial and domestic) to diagnose technical issues, interacting with the client (dealer, consultant, end user) to explain the conclusion and solution.Produce detailed written reports for submission to the customer and to the regional service managers.Attending sites (commercial and domestic) for component replacement and repairThe person:F-Gas certified/NVQ 2/City & Guilds in Heating & Ventilation/Air Conditions & RefrigerationAny level of experience consideredThis is an excellent opportunity for someone looking to progress their career and to work with a leading organisation with all the training and benefits that bringsService Engineer, Air Conditioning Engineer, HVAC Engineer, Refrigeration Engineer, F-GasIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.