Join John Lewis or Waitrose today
If you've ever stepped through the doors of a John Lewis or Waitrose shop, shopped online, or seen any of our adverts, you'll know there's something unique about us.
That unique proposition is our Partners. As co-owners they have a say in our business and receive a share of the profits, so they put time and effort into making it work. Our Partners are the reason we're the success we are. They're our secret sauce; the opportunity for us to differentiate.
Job Summary:
Job Description:
What's the role about?
You will support the Change Profession Lead and champion the strategic development of change management capability across the John Lewis Partnership Portfolio (IT and business). You will also role model cross-functional working through your collaborative style to ensure the Partnership provides a "best in class" change delivery function as well as developing the wider businesses ability to land change.
You will support the Profession Lead in creating and embedding a professional and consistent approach to and application of change management that supports healthy change across all projects and programmes, in order to support the effective adoption and embedding of change and the associated realisation of benefits.
You will support the Change Profession lead with the continuous development of skills and capability and the ways of working (processes, tools and templates) of Change Managers. You will also be the people manager for a number of experienced change practitioners.
As one of the Change Leads you will be an authority on change management, advising and coaching leaders on the best methodology to create sustainable change. You will leverage your deep technical knowledge and experience in transformational organisation wide change initiatives that are highly complex in nature, both in type and scale of change and size of benefits. You will also remain current as a practitioner by conducting regular health checks, supporting leaders with Change interventions and through specific targeted Change Management activity.
What you'll be doing:
Setting clear intent, direction and guardrails to achieve outcomes, aligned to the Partnership and business area strategy.
Leveraging insight and internal and external networks, as appropriate, to keep abreast of key customer requirements, market conditions and trends, including technological advancements, and feed these into strategic thinking.
Developing business processes, frameworks and tools within your area, as delegated by the Change Profession Lead and continuously improving them to drive efficiency and effectiveness.
To champion the agreed vision for Change Management in support of the broader Technology and Change vision.
Supporting the Change Profession Lead in delivering Change Management capacity and capability for the Portfolio. Taking responsibility for holding an up to date view of availability and demand for Change Management resources and manage future requirements including the flexible use of external resources.
Supporting a culture of professional risk and issue management by ensuring correct procedures are followed to manage all risks (opportunities and threats), issues and dependencies associated with projects.
Monitoring the business's ability to receive change across business areas. Providing insight to wider Technology & Change leadership team and Portfolio.
Within Change Management, take responsibility for understanding the business's capacity for change across communities, so that we can manage change contention.
What you'll have:
Experience operating in a challenging organisational environment with a requirement to balance differing priorities and demands and confident management of high degrees of complexity, ambiguity and changes of business focus.
What else you could bring :
What we want you to know when considering this role as a job share:
We are committed to supporting the success of this role as a job share, and this will mean that we would expect the full responsibilities of the role will sit with both Partners. We believe the benefit of sharing the role will enable full coverage across the working week, and ensures stakeholders and the leadership of the team are supported.
We see many advantages that a job share will bring, including gaining two ways of thinking, two sets of enthusiasm and creativity, and two Partners committed to business success. In turn, we are committed to supporting you in making this share a success.
We recognise that successful job share Partners are committed to their joint success and this means you must plan, set goals, communicate effectively, measure accomplishments, and share the collective successes together.
For the success of the job share arrangement, it is essential that job share Partners have time when they can discuss work together, join relevant meetings together, as well as having time to handover work. An overlap period when both job share Partners are at work together has been built in, to ensure this is effective.
We understand the role the people manager has to play in supporting job share Partners and are committed to regular conversations with both Partners together, as well as individually. Your individual development is really important to us; we will support you both in developing your technical and leadership capabilities and in unlocking your individual potential and aspirations through personal development
Additional Information:
We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.
The application form consists of a CV upload, an online test followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time.
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Pay Range:
£65,100.00 up to £128,000.00 Annual