About the role As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers!Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime. Key Responsibilities Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers. Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors. Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates. Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more. Maintain a safe and tidy working environment with general shopkeeping tasks. Essential skills/experience you'll need Communication skills to enable you to work effectively as part of a team and with our customers. Desirable skills/experience you may have Experience of working in a customer facing role is welcomed. Up to date knowledge and strong interest in food and drink trends. Flexible approach to ensure the support of the whole branch. 28 hours per week. Varied hours of part time work across seven days. To include early starts, late finishes, evenings and weekends. The partnership We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us. We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it. Important points to note: It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Jul 26, 2026
Full time
About the role As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers!Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime. Key Responsibilities Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers. Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors. Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates. Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more. Maintain a safe and tidy working environment with general shopkeeping tasks. Essential skills/experience you'll need Communication skills to enable you to work effectively as part of a team and with our customers. Desirable skills/experience you may have Experience of working in a customer facing role is welcomed. Up to date knowledge and strong interest in food and drink trends. Flexible approach to ensure the support of the whole branch. 28 hours per week. Varied hours of part time work across seven days. To include early starts, late finishes, evenings and weekends. The partnership We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us. We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it. Important points to note: It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
John Lewis Partnership is seeking a part-time Customer Delivery Driver to bring Waitrose produce and service to customers' doors. You'll support the shop with routine tasks, stock replenishment and housekeeping when not on the road. Key responsibilities include route checks, loading the van, and maintaining safety and customer satisfaction on every delivery. Flexibility across early mornings, evenings, and weekends is needed.
Jul 25, 2026
Full time
John Lewis Partnership is seeking a part-time Customer Delivery Driver to bring Waitrose produce and service to customers' doors. You'll support the shop with routine tasks, stock replenishment and housekeeping when not on the road. Key responsibilities include route checks, loading the van, and maintaining safety and customer satisfaction on every delivery. Flexibility across early mornings, evenings, and weekends is needed.
John Lewis Partnership Waitrose shop is seeking a Team Leader to inspire the team, deliver partner-led service and drive sales with a passion for food. You will support the shop's management, ensure stock and safety, and coach colleagues to deliver outstanding customer experiences. This role covers 37.5 hours across seven days, including late finishes, evenings and weekends; you'll work closely with partners to optimise performance and maintain high standards of service.
Jul 25, 2026
Full time
John Lewis Partnership Waitrose shop is seeking a Team Leader to inspire the team, deliver partner-led service and drive sales with a passion for food. You will support the shop's management, ensure stock and safety, and coach colleagues to deliver outstanding customer experiences. This role covers 37.5 hours across seven days, including late finishes, evenings and weekends; you'll work closely with partners to optimise performance and maintain high standards of service.
John Lewis Partnership in the United Kingdom is seeking a Supermarket Assistant to help deliver exceptional customer service and a passion for food. You will support stock, online orders, and in-store operations while upholding our high standards of service and trust with customers. This part-time role offers a flexible 28-hour week across seven days, including early starts, late finishes, evenings and weekends.
Jul 25, 2026
Full time
John Lewis Partnership in the United Kingdom is seeking a Supermarket Assistant to help deliver exceptional customer service and a passion for food. You will support stock, online orders, and in-store operations while upholding our high standards of service and trust with customers. This part-time role offers a flexible 28-hour week across seven days, including early starts, late finishes, evenings and weekends.
About the role As a key player in the Space, Range & Formats team, a Space Planner will take ownership of ranging and assortment decisions for core layout space. You will play a vital role in ensuring our 'customer first' vision is physically represented on the shelf, providing a consistent and easy to shop experience for our customers. You will use category and customer insight to execute tailored ranges and planograms that delight customers, deliver for the business and are operationally efficient for our stores. Through building strong relationships with category teams, you act as the essential link between commercial plans and retail reality. Please be aware there is a permanent opportunity and a 9 month secondment opportunity available on this vacancy. Salary £38,400 - £57,600 Expected Salary up to £45,000, depending on experience Contract type Two positions available: a permanent position and a 9 month secondment opportunity. Working pattern / Flexible working Hybrid: mixture of office and home based on needs. The Space Range and Format team are in person 3 days a week in the office or in store to connect and on a more ad hoc basis to attend key meetings. Location Hybrid; home location Bracknell Interview Dates Interviews planned for week commencing 10th August Key Responsibilities Support the delivery of brilliantly curated ranges across all channels, ensuring the product mix accurately reflects the Partnership's quality and value credentials on the shelf. Apply the 'Customer Mission' approach in executing range classes and tailored layouts that ensure local relevance and 'shop ability' for our customers. Actively participate in Category Pods, providing the Space and Range perspective to support commercial decisions and ensuring the voice of the customer is represented in layout discussions. Create and maintain visually impactful planograms that support customer navigation, are commercially optimised and operationally efficient with no errors and on time. Regularly review category performance using Tableau and Dunnhumby, identifying and flagging opportunities for improvement. Provide practical feedback on packaging design and ensure all product dimensions facilitate efficient stocking and maximise shelf space. Essential skills/experience you'll need Retail & Merchandising Foundation: Experience within a retail environment (Head Office or Store based), with a basic understanding of Merchandising, Range Planning, or Layout principles. Customer Centric Mindset: An understanding of how customers shop and a desire to move beyond "gap filling" to create layouts that reflect specific shopping missions and habits. Technical Aptitude: Proficiency in (or a strong desire to learn) space management systems such as Relex CCM. A high level of IT literacy is essential. Data Competency: Solid analytical skills with a strong investigative approach. Competent in the use of Excel and Tableau to interpret category data and identify basic trends or stock issues. Commercial Fluency: A sophisticated understanding of retail finance and space metrics, including Profit Density, Weighted Distribution, and Stocking Point logic. Stakeholder Accountability: Proven experience in holding stakeholders to account on assortment size, distribution strategy, and long term category goals. Desirable skills/experience you may have Regulatory Compliance: Clear understanding of GSCOP and its practical application within range reviews and supplier management. Matrix Navigation: Experience operating effectively within a matrix structure, demonstrating the ability to manage complex internal relationships and communicate effectively across departments. 35 hours per week Important points to note It's important to note that some of our roles are subject to pre employment vetting, which may include DBS checks for successful candidates. If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third party registered body and financial probity checks may also be required for some of our roles. We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible. We want all of our Partners to have a good work life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Jul 25, 2026
Full time
About the role As a key player in the Space, Range & Formats team, a Space Planner will take ownership of ranging and assortment decisions for core layout space. You will play a vital role in ensuring our 'customer first' vision is physically represented on the shelf, providing a consistent and easy to shop experience for our customers. You will use category and customer insight to execute tailored ranges and planograms that delight customers, deliver for the business and are operationally efficient for our stores. Through building strong relationships with category teams, you act as the essential link between commercial plans and retail reality. Please be aware there is a permanent opportunity and a 9 month secondment opportunity available on this vacancy. Salary £38,400 - £57,600 Expected Salary up to £45,000, depending on experience Contract type Two positions available: a permanent position and a 9 month secondment opportunity. Working pattern / Flexible working Hybrid: mixture of office and home based on needs. The Space Range and Format team are in person 3 days a week in the office or in store to connect and on a more ad hoc basis to attend key meetings. Location Hybrid; home location Bracknell Interview Dates Interviews planned for week commencing 10th August Key Responsibilities Support the delivery of brilliantly curated ranges across all channels, ensuring the product mix accurately reflects the Partnership's quality and value credentials on the shelf. Apply the 'Customer Mission' approach in executing range classes and tailored layouts that ensure local relevance and 'shop ability' for our customers. Actively participate in Category Pods, providing the Space and Range perspective to support commercial decisions and ensuring the voice of the customer is represented in layout discussions. Create and maintain visually impactful planograms that support customer navigation, are commercially optimised and operationally efficient with no errors and on time. Regularly review category performance using Tableau and Dunnhumby, identifying and flagging opportunities for improvement. Provide practical feedback on packaging design and ensure all product dimensions facilitate efficient stocking and maximise shelf space. Essential skills/experience you'll need Retail & Merchandising Foundation: Experience within a retail environment (Head Office or Store based), with a basic understanding of Merchandising, Range Planning, or Layout principles. Customer Centric Mindset: An understanding of how customers shop and a desire to move beyond "gap filling" to create layouts that reflect specific shopping missions and habits. Technical Aptitude: Proficiency in (or a strong desire to learn) space management systems such as Relex CCM. A high level of IT literacy is essential. Data Competency: Solid analytical skills with a strong investigative approach. Competent in the use of Excel and Tableau to interpret category data and identify basic trends or stock issues. Commercial Fluency: A sophisticated understanding of retail finance and space metrics, including Profit Density, Weighted Distribution, and Stocking Point logic. Stakeholder Accountability: Proven experience in holding stakeholders to account on assortment size, distribution strategy, and long term category goals. Desirable skills/experience you may have Regulatory Compliance: Clear understanding of GSCOP and its practical application within range reviews and supplier management. Matrix Navigation: Experience operating effectively within a matrix structure, demonstrating the ability to manage complex internal relationships and communicate effectively across departments. 35 hours per week Important points to note It's important to note that some of our roles are subject to pre employment vetting, which may include DBS checks for successful candidates. If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third party registered body and financial probity checks may also be required for some of our roles. We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible. We want all of our Partners to have a good work life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
About the role As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers!Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime. Due to working time regulations, applicants must be 18 years or over to apply. Key Responsibilities Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers. Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors. Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates. Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more. Maintain a safe and tidy working environment with general shopkeeping tasks. Essential skills/experience you'll need Communication skills to enable you to work effectively as part of a team and with our customers. Desirable skills/experience you may have Experience of working in a customer facing role is welcomed. Up to date knowledge and strong interest in food and drink trends. Flexible approach to ensure the support of the whole branch. Varied hours part time work (15 hours per week) across seven days to include early starts, late finishes, evenings and weekends. The partnership We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us. We're ruthless focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it. Important points to note: It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Jul 25, 2026
Full time
About the role As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers!Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime. Due to working time regulations, applicants must be 18 years or over to apply. Key Responsibilities Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers. Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors. Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates. Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more. Maintain a safe and tidy working environment with general shopkeeping tasks. Essential skills/experience you'll need Communication skills to enable you to work effectively as part of a team and with our customers. Desirable skills/experience you may have Experience of working in a customer facing role is welcomed. Up to date knowledge and strong interest in food and drink trends. Flexible approach to ensure the support of the whole branch. Varied hours part time work (15 hours per week) across seven days to include early starts, late finishes, evenings and weekends. The partnership We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us. We're ruthless focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it. Important points to note: It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
The John Lewis Partnership is recruiting for a Supermarket Assistant in the United Kingdom. You will support customers with a friendly, partner-led service in a Waitrose branch, focusing on food passion and trust with our shoppers. Role involves 18 hours of part-time work across seven days, including weekends, with flexible hours where possible. DBS checks may be required as part of pre-employment vetting, and you'll work as part of the branch team to meet customer needs.
Jul 25, 2026
Full time
The John Lewis Partnership is recruiting for a Supermarket Assistant in the United Kingdom. You will support customers with a friendly, partner-led service in a Waitrose branch, focusing on food passion and trust with our shoppers. Role involves 18 hours of part-time work across seven days, including weekends, with flexible hours where possible. DBS checks may be required as part of pre-employment vetting, and you'll work as part of the branch team to meet customer needs.
About the role As one of our Customer Delivery Drivers, you'll be bringing the unique blend of quality Waitrose produce and partner led service right to our customers' doors. When you're not out on the road you'll return to the shop to support the team with daily tasks such as stock replenishment and housekeeping, contributing to the efficient and productive running of the shop. Key Responsibilities Checking your delivery routes for the day. Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers. Ensuring all vehicle safety checks are complete, maintaining full road compliance, health and safety. Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority. Helping customers with their shopping and building a rapport based on trust and service. Supporting the wider shop team when required with general shopkeeping tasks. Essential Skills / Experience Full valid B Category UK manual driving licence with no more than 6 points. Great customer service skills. Time management skills. Ability to cope with the physical requirements of the role (e.g. lifting crates, moving cages). Comfortable working independently with the ability to be self motivated and adaptable. IT literacy. Desirable Skills / Experience Previous experience in a driving role and knowledge of chilled vehicles would be welcomed. Working Hours 15 hours of part time work across seven days, including early starts, late finishes, evenings and weekends between 06:00-21:30. Important points to note It's important to note that some of our roles are subject to pre employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third party registered body and financial probity checks may also be required for some of our roles. We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible. We want all of our Partners to have a good work life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Jul 25, 2026
Full time
About the role As one of our Customer Delivery Drivers, you'll be bringing the unique blend of quality Waitrose produce and partner led service right to our customers' doors. When you're not out on the road you'll return to the shop to support the team with daily tasks such as stock replenishment and housekeeping, contributing to the efficient and productive running of the shop. Key Responsibilities Checking your delivery routes for the day. Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers. Ensuring all vehicle safety checks are complete, maintaining full road compliance, health and safety. Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority. Helping customers with their shopping and building a rapport based on trust and service. Supporting the wider shop team when required with general shopkeeping tasks. Essential Skills / Experience Full valid B Category UK manual driving licence with no more than 6 points. Great customer service skills. Time management skills. Ability to cope with the physical requirements of the role (e.g. lifting crates, moving cages). Comfortable working independently with the ability to be self motivated and adaptable. IT literacy. Desirable Skills / Experience Previous experience in a driving role and knowledge of chilled vehicles would be welcomed. Working Hours 15 hours of part time work across seven days, including early starts, late finishes, evenings and weekends between 06:00-21:30. Important points to note It's important to note that some of our roles are subject to pre employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third party registered body and financial probity checks may also be required for some of our roles. We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible. We want all of our Partners to have a good work life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
About the role As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime. Due to working time regulations, applicants must be 18 years or over to apply. Key Responsibilities Stock replenishment - ensuring our shelves remain full and products are in the right place at the right time. Fulfilling online customer orders ready for our drivers to deliver their shopping directly to their doors. Reducing wastage by following product due diligence and markdowns on items approaching their sell by dates. Working with the wider shop team to support when needed, including checkout support, managing Click & Collect orders, fulfilling on demand orders and more. Maintaining a safe and tidy working environment with general shopkeeping tasks. Essential skills/experience you'll need Communication skills to work effectively as part of a team and with customers. Desirable skills/experience you may have Experience of working in a customer facing role is welcomed. Up to date knowledge and strong interest in food and drink trends. Flexible approach to support the whole branch. 18 hours of part time work across seven days, including weekends. Important points to note Some of our roles are subject to pre employment vetting, which may include DBS checks for successful candidates. If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third party registered body and financial probity checks may also be required for some roles. We occasionally close vacancies early if we receive a high volume of applications; therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability, which means you may need longer to complete your application, contact us as soon as possible. We want all of our Partners to have a good work life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Jul 25, 2026
Full time
About the role As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime. Due to working time regulations, applicants must be 18 years or over to apply. Key Responsibilities Stock replenishment - ensuring our shelves remain full and products are in the right place at the right time. Fulfilling online customer orders ready for our drivers to deliver their shopping directly to their doors. Reducing wastage by following product due diligence and markdowns on items approaching their sell by dates. Working with the wider shop team to support when needed, including checkout support, managing Click & Collect orders, fulfilling on demand orders and more. Maintaining a safe and tidy working environment with general shopkeeping tasks. Essential skills/experience you'll need Communication skills to work effectively as part of a team and with customers. Desirable skills/experience you may have Experience of working in a customer facing role is welcomed. Up to date knowledge and strong interest in food and drink trends. Flexible approach to support the whole branch. 18 hours of part time work across seven days, including weekends. Important points to note Some of our roles are subject to pre employment vetting, which may include DBS checks for successful candidates. If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third party registered body and financial probity checks may also be required for some roles. We occasionally close vacancies early if we receive a high volume of applications; therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability, which means you may need longer to complete your application, contact us as soon as possible. We want all of our Partners to have a good work life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
About the role As a Senior Retail Product Designer at John Lewis Partnership, you will lead the design of retail product areas, guiding the future vision and delivering incremental steps to shape the customer experience. You will manage the entire product design lifecycle, from discovery and user journey mapping through to final UI design, in a cross functional team that includes Product Owners, Engineers, Data Scientists and User Researchers. Salary £52,000 - £80,000 Contract type Permanent role Working pattern Hybrid: 2-3 days in person, remainder remote, with flexible arrangements where possible Location Bracknell Key responsibilities Lead design for retail product areas, ensuring alignment with the overall Waitrose experience. Drive the future vision, delivering on incremental steps to guide the team. Produce all design artefacts, from discovery and user journey mapping to final UI details. Conduct and champion user research, including participation in sessions, analysis of insights and lightweight studies. Collaborate with Product Owners, Engineers, Data Scientists and User Researchers, maintaining strong communication, documentation and facilitation throughout the design process. Deliver intuitive, polished and accessible user experiences, balancing ideal solutions with technical constraints, experimentation strategy and business risk. Essential skills and experience Experience as part of a product team in an agile environment. Hands on experience throughout the product design lifecycle - discovery to final UI. Portfolio showcasing relevant design work. Agile sprint experience with familiar backlogs and feature sets. High level understanding of product strategy and clear articulation of design decisions. Awareness of technical implications of design choices. Strong passion for problem solving and UX design. Excellent communication skills and people focused design mentality, capable of setting up frameworks and brainstorming concepts. Desirable skills and experience Retail e commerce experience within a large organisation. Proficiency in modern design tools such as Figma. Front end programming and ability to build simple prototypes. Experience in designing and maintaining cross platform design systems. Experience conducting user research. Important points to note Some roles are subject to pre employment vetting, which may include DBS checks and financial probity checks. If required, you will be informed during the recruitment process. We encourage prompt completion of any vetting to avoid delays. Vacancies may close early if a high volume of applications is received; early application is recommended. If you require a reasonable adjustment due to a disability that may extend the application process, please contact us as soon as possible. We support flexible working arrangements, including compressed hours, job sharing or shorter hour contracts where possible. Discuss options with the hiring manager during your interview.
Jul 25, 2026
Full time
About the role As a Senior Retail Product Designer at John Lewis Partnership, you will lead the design of retail product areas, guiding the future vision and delivering incremental steps to shape the customer experience. You will manage the entire product design lifecycle, from discovery and user journey mapping through to final UI design, in a cross functional team that includes Product Owners, Engineers, Data Scientists and User Researchers. Salary £52,000 - £80,000 Contract type Permanent role Working pattern Hybrid: 2-3 days in person, remainder remote, with flexible arrangements where possible Location Bracknell Key responsibilities Lead design for retail product areas, ensuring alignment with the overall Waitrose experience. Drive the future vision, delivering on incremental steps to guide the team. Produce all design artefacts, from discovery and user journey mapping to final UI details. Conduct and champion user research, including participation in sessions, analysis of insights and lightweight studies. Collaborate with Product Owners, Engineers, Data Scientists and User Researchers, maintaining strong communication, documentation and facilitation throughout the design process. Deliver intuitive, polished and accessible user experiences, balancing ideal solutions with technical constraints, experimentation strategy and business risk. Essential skills and experience Experience as part of a product team in an agile environment. Hands on experience throughout the product design lifecycle - discovery to final UI. Portfolio showcasing relevant design work. Agile sprint experience with familiar backlogs and feature sets. High level understanding of product strategy and clear articulation of design decisions. Awareness of technical implications of design choices. Strong passion for problem solving and UX design. Excellent communication skills and people focused design mentality, capable of setting up frameworks and brainstorming concepts. Desirable skills and experience Retail e commerce experience within a large organisation. Proficiency in modern design tools such as Figma. Front end programming and ability to build simple prototypes. Experience in designing and maintaining cross platform design systems. Experience conducting user research. Important points to note Some roles are subject to pre employment vetting, which may include DBS checks and financial probity checks. If required, you will be informed during the recruitment process. We encourage prompt completion of any vetting to avoid delays. Vacancies may close early if a high volume of applications is received; early application is recommended. If you require a reasonable adjustment due to a disability that may extend the application process, please contact us as soon as possible. We support flexible working arrangements, including compressed hours, job sharing or shorter hour contracts where possible. Discuss options with the hiring manager during your interview.
About the role The Waitrose Own Brand team is responsible for developing and protecting the strategy and design of over 900 own label products, including our Essential Waitrose, Cooks' Ingredients, and No.1 Waitrose ranges. The multidisciplinary Own Brand team includes key roles responsible for product strategy, quality, and brand management. In addition to developing our core own label ranges, the team oversees specialized supplier projects - such as partnering directly with Tony's Open Chain to source cocoa ethically, and works alongside the Branded Innovation team to bring new external brands to Waitrose shelves under "BrandsNew". And speaking of BrandsNew, this is a Brand New vacancy that we are now recruiting. It's an exciting role reporting into the Head of Own Brand, Central Ops. You will be responsible for setting the strategic direction for packaging development, with 4 direct reports. Key info: Salary - £71,700 - £111,000 Contract type - This position is a Permanent contract. Working pattern/flexible working - The Partnership has adopted a hybrid working approach, meaning you will work a mixture between the office and home based on your personal needs while balancing the needs of the business. Supplier visits, industry meetings, time in our shops and time in the office all contribute to this requirement. Overseas travel may be required. Location - Bracknell Interviews - We anticipate a 2 stage interview process. 1st stage CV review, 2nd stage formal interview in person at our Bracknell campus, likely Fri 14th August. Key responsibilities: As a Leader within the Waitrose Own Brand team, you will set the strategic direction for packaging development, ensuring Waitrose maintains a market leading, sustainable, and highly differentiated position. You are the "business conscience" on packaging, acting as a Centre of Expertise that translates global trends, customer insights, and emerging legislation into actionable Own Brand material and format strategies. You will lead a team of packaging specialists to identify and implement innovative packaging solutions that drive commercial value and deliver against our ambitious Ethics & Sustainability (E&S) targets. Acting as a strategic enabler, you will integrate packaging early into the New Product Development (NPD) process, ensuring that the "Waitrose First" culinary vision is perfectly presented in functional, cost effective, and safe prototypes. You will provide the strategic oversight necessary to navigate complex regulatory landscapes, such as Extended Producer Responsibility (EPR), to protect the Partnership from financial and reputational risk while strengthening our reputation as an industry innovator. Essential skills/experience you'll need: Extensive experience in a strategic packaging role within a retail or FMCG environment. Proven track record of delivering complex sustainability or material change programs. Experience in leading and developing high performing specialist teams. Desirable skills/experience you may have: Active participation in industry committees or trade bodies (e.g., BSI, WRAP). Important points to note: It's important to note that some of our roles are subject to pre employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third party registered body and financial probity checks may also be required for some of our roles. We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible. We want all of our Partners to have a good work life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Jul 17, 2026
Full time
About the role The Waitrose Own Brand team is responsible for developing and protecting the strategy and design of over 900 own label products, including our Essential Waitrose, Cooks' Ingredients, and No.1 Waitrose ranges. The multidisciplinary Own Brand team includes key roles responsible for product strategy, quality, and brand management. In addition to developing our core own label ranges, the team oversees specialized supplier projects - such as partnering directly with Tony's Open Chain to source cocoa ethically, and works alongside the Branded Innovation team to bring new external brands to Waitrose shelves under "BrandsNew". And speaking of BrandsNew, this is a Brand New vacancy that we are now recruiting. It's an exciting role reporting into the Head of Own Brand, Central Ops. You will be responsible for setting the strategic direction for packaging development, with 4 direct reports. Key info: Salary - £71,700 - £111,000 Contract type - This position is a Permanent contract. Working pattern/flexible working - The Partnership has adopted a hybrid working approach, meaning you will work a mixture between the office and home based on your personal needs while balancing the needs of the business. Supplier visits, industry meetings, time in our shops and time in the office all contribute to this requirement. Overseas travel may be required. Location - Bracknell Interviews - We anticipate a 2 stage interview process. 1st stage CV review, 2nd stage formal interview in person at our Bracknell campus, likely Fri 14th August. Key responsibilities: As a Leader within the Waitrose Own Brand team, you will set the strategic direction for packaging development, ensuring Waitrose maintains a market leading, sustainable, and highly differentiated position. You are the "business conscience" on packaging, acting as a Centre of Expertise that translates global trends, customer insights, and emerging legislation into actionable Own Brand material and format strategies. You will lead a team of packaging specialists to identify and implement innovative packaging solutions that drive commercial value and deliver against our ambitious Ethics & Sustainability (E&S) targets. Acting as a strategic enabler, you will integrate packaging early into the New Product Development (NPD) process, ensuring that the "Waitrose First" culinary vision is perfectly presented in functional, cost effective, and safe prototypes. You will provide the strategic oversight necessary to navigate complex regulatory landscapes, such as Extended Producer Responsibility (EPR), to protect the Partnership from financial and reputational risk while strengthening our reputation as an industry innovator. Essential skills/experience you'll need: Extensive experience in a strategic packaging role within a retail or FMCG environment. Proven track record of delivering complex sustainability or material change programs. Experience in leading and developing high performing specialist teams. Desirable skills/experience you may have: Active participation in industry committees or trade bodies (e.g., BSI, WRAP). Important points to note: It's important to note that some of our roles are subject to pre employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third party registered body and financial probity checks may also be required for some of our roles. We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible. We want all of our Partners to have a good work life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
John Lewis Partnership's Waitrose Own Brand team is recruiting a senior packaging leader reporting to the Head of Own Brand, Central Ops. You will set strategic direction for packaging development, guiding a team of specialists to maintain a market-leading, sustainable packaging strategy. You will translate global trends and customer insights into actionable packaging formats, drive value, ensure Waitrose First concept is reflected in prototypes, and navigate regulatory challenges such as EPR to
Jul 17, 2026
Full time
John Lewis Partnership's Waitrose Own Brand team is recruiting a senior packaging leader reporting to the Head of Own Brand, Central Ops. You will set strategic direction for packaging development, guiding a team of specialists to maintain a market-leading, sustainable packaging strategy. You will translate global trends and customer insights into actionable packaging formats, drive value, ensure Waitrose First concept is reflected in prototypes, and navigate regulatory challenges such as EPR to
About the role As a Brand Sponsored Partner, you feel inspired and empowered to seek out every opportunity to achieve the right outcomes for our customers. You'll work with your colleagues, the Brand and Team Manager to generate sales and improve the experience for our customers. Alongside the great service and experiences you provide to our customers, you'll deliver exceptional shop standards through displays, stock availability and general cleanliness. Knowing your customers will enable you to provide the best service we're known for and build their loyalty with our brand for a lifetime. Key Responsibilities Delivering excellent and market leading customer experiences. Put the customer at the heart of everything by proactively acknowledging them and taking the time to identify their needs and expectations. Ensuring these are consistently met and customer queries or complaints are resolved. Ensuring every customer has the opportunity to engage directly with the John Lewis brand and the Brand you support through personalised and social marketing. Being aware of your best sellers and sales performance to help drive promotions and newness such as seasonal changes. Helping to create and support marketing events to drive footfall and secure new customers. Maximising productivity by offering ideas for continuous improvements. Essential skills/experience you'll need Basic IT literacy skills. Strong communication skills. Desirable skills/experience you may have Experience of working in a customer facing role is welcomed but not essential. We'll train you in all you need to know so that you can perform at your best, everyday. Working hours 37.5 hours a week across 7 days, to include every other weekend. Earliest start time 08:00, latest finish time 19:00. Important points to note It's important to note that some of our roles are subject to pre employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third party registered body and financial probity checks may also be required for some of our roles. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
May 29, 2026
Full time
About the role As a Brand Sponsored Partner, you feel inspired and empowered to seek out every opportunity to achieve the right outcomes for our customers. You'll work with your colleagues, the Brand and Team Manager to generate sales and improve the experience for our customers. Alongside the great service and experiences you provide to our customers, you'll deliver exceptional shop standards through displays, stock availability and general cleanliness. Knowing your customers will enable you to provide the best service we're known for and build their loyalty with our brand for a lifetime. Key Responsibilities Delivering excellent and market leading customer experiences. Put the customer at the heart of everything by proactively acknowledging them and taking the time to identify their needs and expectations. Ensuring these are consistently met and customer queries or complaints are resolved. Ensuring every customer has the opportunity to engage directly with the John Lewis brand and the Brand you support through personalised and social marketing. Being aware of your best sellers and sales performance to help drive promotions and newness such as seasonal changes. Helping to create and support marketing events to drive footfall and secure new customers. Maximising productivity by offering ideas for continuous improvements. Essential skills/experience you'll need Basic IT literacy skills. Strong communication skills. Desirable skills/experience you may have Experience of working in a customer facing role is welcomed but not essential. We'll train you in all you need to know so that you can perform at your best, everyday. Working hours 37.5 hours a week across 7 days, to include every other weekend. Earliest start time 08:00, latest finish time 19:00. Important points to note It's important to note that some of our roles are subject to pre employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third party registered body and financial probity checks may also be required for some of our roles. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.