Digital Experience Executive

Salary: £30,930 - £37,097 per annum

Job Location: Remote/London Bridge

Hours: 36 hours per week

Contract Type: 12 Month Fixed Term Contract/Secondment

Our company snapshot…

Clarion Housing Group comprises a housing association, a property company and a charitable foundation. We operate an extensive digital portfolio and we're two years into an ambitious digital programme.

What will I do?

As a Digital Experience Executive will be responsible for supporting the Digital experience team on the delivery of an excellent customer experience on our group digital channels. Digital channels will include websites, authenticated services, chat bot, search and any other online channels as they are developed.

Your role as a Digital Experience Executive will report into the Digital Experience Manager responsible for developing and driving the digital experience roadmap. You'll be a pro at working across a number of digital platforms for company websites updates, online content creation, design & execution of digital campaigns and working closely with various stakeholders across the business. The role will be part of a cross-functioning team and will support the delivery of the group's digital strategy.

What are you looking for?

• Extensive experience of successfully working on external facing corporate websites and content management systems at an enterprise level, in a complex organisation
• Solid experience of using Sitecore for a large organisation
• Experience of editing and creating external digital content following online copywriting standards on desktop, mobile and social channels
• In-depth understanding of user journeys on external facing digital channels
• Understanding and experience of working with common web technologies such as HTML, CSS, JavaScript
• Solid knowledge and application of digital standards and best practice including accessibility guidelines across mobile, desktop and social channels
• Understanding of security requirements, corporate brand guidelines and user-centric design
• Knowledge and experience of editing multimedia content (Photoshop and Adobe Premier Pro desirable)
• In-depth understanding of web analytics, including experience of using mainstream analytics platforms such as Google Analytics and Google data studio for production of reports and deriving insights

Where will I work?

The role will be predominately remote working with some necessary travel into our London Bridge office as and when required.

Tell me about perks!

The main one (we think) is that you'll become part of a friendly, fun and innovative team. Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;-

• Competitive salaries that are benchmarked regularly against current market rates
• Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service.
• A flexible benefit scheme tailored to you, inclusive of dental insurance, restaurant card, cycle to work; we also give you 1% of your salary to spend on whichever approved benefit you like!
• Matched pension contributions of up to 7.5%
• Flexible and agile working for the majority of our employees.

Other perks

• Company Bonus Scheme
• Eye care vouchers
• Holiday trading scheme allowing you to buy and sell leave
• Free counselling and legal advice scheme for you and your family
• Interest free loans for season ticket and study leave

Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, adoption and paternity leave, and compassionate leave.

Closing Date: 15th December at midnight

For further details on this vacancy and to download the role profile Digital Experience Executive please visit our website at or click 'apply'.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in the UK for the duration of your employment.