Clarion Housing Group Limited
Bristol, Gloucestershire
Customer Home Experience Executive x2 Location: Home Based Bristol/Plymouth covering the South West region and Home Based East covering the East and Central regions Salary: National - £34,869 - £43,586 / London - £37,854 - £47,319 per annum Hours: 36 per week Contract Type: x1 Permanent (East region) and x1 15 Month Fixed Term Contract (South West region) We're looking for two Customer Home Experience Executives to ensure our customers receive the very best service and experience at each touch point of their journey with us from completion on the purchase of their new home. This is a great opportunity to provide excellent customer service when delivering Home Demonstrations and a memorable, welcoming experience when handing over keys to the customer's new home. We'll look to you to provide a best-in-class Customer Service to Shared Owners and Market Sales Purchasers when they have completed the sale on their new home and represent your customer requirements when taking acceptance of their homes. You'll make sure homes meet the highest standards and deliver outstanding Home Demonstrations to Shared Owners and Market Sales Purchasers so they can understand their new home, and you'll be responsible for creating high quality Home User Guides for each new home. You'll be required to provide an excellent customer experience whilst settling a customer into their new home and professionally and courteously resolve any issues they may have, ensuring their experience of key collection, handover and their first few months in their new home enjoyable and memorable. We're looking for someone with experience providing customer service support to customers purchasing new build homes, ensuring they receive clear communication and assistance throughout their journey. You'll be experienced in carrying out snagging inspections and defect management in line with National House Building Council (NHBC) standards and have knowledge of other warranty providers within the housing industry. A strong track record of delivering high levels of customer satisfaction by responding efficiently to customer needs and resolving issues professionally is also essential. We're looking for someone passionate about driving excellent customer service and creating positive customer experiences at every stage of the process. In addition, you'll be proficient in Microsoft Office packages, including Word, Excel, and PowerPoint, and confident using CRM systems to manage customer information, track communications, and support efficient workflow management. If you've delivered excellent customer service in a fast paced, customer focused organisation and are able to deal with multiple priorities then get in touch today! If this sounds like an opportunity for you, please review the full role profile and behaviours on our careers page before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more. At Clarion Housing Group, we support the responsible use of AI. Closing Date: Tuesday 2nd June 2026 at midnight. Interviews will be held the w/c 22nd June 2026. This is a home-based role with regular travel across the South, East and Central regions. You'll be required to work from the office one day per week, but this is dependent on site work requirements. If you live outside the M25, your salary will be based on your location and aligned to the National pay scale. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
Jun 01, 2026
Full time
Customer Home Experience Executive x2 Location: Home Based Bristol/Plymouth covering the South West region and Home Based East covering the East and Central regions Salary: National - £34,869 - £43,586 / London - £37,854 - £47,319 per annum Hours: 36 per week Contract Type: x1 Permanent (East region) and x1 15 Month Fixed Term Contract (South West region) We're looking for two Customer Home Experience Executives to ensure our customers receive the very best service and experience at each touch point of their journey with us from completion on the purchase of their new home. This is a great opportunity to provide excellent customer service when delivering Home Demonstrations and a memorable, welcoming experience when handing over keys to the customer's new home. We'll look to you to provide a best-in-class Customer Service to Shared Owners and Market Sales Purchasers when they have completed the sale on their new home and represent your customer requirements when taking acceptance of their homes. You'll make sure homes meet the highest standards and deliver outstanding Home Demonstrations to Shared Owners and Market Sales Purchasers so they can understand their new home, and you'll be responsible for creating high quality Home User Guides for each new home. You'll be required to provide an excellent customer experience whilst settling a customer into their new home and professionally and courteously resolve any issues they may have, ensuring their experience of key collection, handover and their first few months in their new home enjoyable and memorable. We're looking for someone with experience providing customer service support to customers purchasing new build homes, ensuring they receive clear communication and assistance throughout their journey. You'll be experienced in carrying out snagging inspections and defect management in line with National House Building Council (NHBC) standards and have knowledge of other warranty providers within the housing industry. A strong track record of delivering high levels of customer satisfaction by responding efficiently to customer needs and resolving issues professionally is also essential. We're looking for someone passionate about driving excellent customer service and creating positive customer experiences at every stage of the process. In addition, you'll be proficient in Microsoft Office packages, including Word, Excel, and PowerPoint, and confident using CRM systems to manage customer information, track communications, and support efficient workflow management. If you've delivered excellent customer service in a fast paced, customer focused organisation and are able to deal with multiple priorities then get in touch today! If this sounds like an opportunity for you, please review the full role profile and behaviours on our careers page before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more. At Clarion Housing Group, we support the responsible use of AI. Closing Date: Tuesday 2nd June 2026 at midnight. Interviews will be held the w/c 22nd June 2026. This is a home-based role with regular travel across the South, East and Central regions. You'll be required to work from the office one day per week, but this is dependent on site work requirements. If you live outside the M25, your salary will be based on your location and aligned to the National pay scale. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
Clarion Housing Group Limited
Bristol, Gloucestershire
Location: Home Based Bristol/Plymouth covering the South West region and Home Based East covering the East and Central regions Salary: National - £34,869 - £43,586 / London - £37,854 - £47,319 per annum Hours: 36 per week Contract Type: x1 Permanent (East region) and x1 15 Month Fixed Term Contract (South West region) We're looking for two Customer Home Experience Executives to ensure our customers receive the very best service and experience at each touch point of their journey with us from completion on the purchase of their new home. This is a great opportunity to provide excellent customer service when delivering Home Demonstrations and a memorable, welcoming experience when handing over keys to the customer's new home. We'll look to you to provide a best-in-class Customer Service to Shared Owners and Market Sales Purchasers when they have completed the sale on their new home and represent your customer requirements when taking acceptance of their homes. You'll make sure homes meet the highest standards and deliver outstanding Home Demonstrations to Shared Owners and Market Sales Purchasers so they can understand their new home, and you'll be responsible for creating high quality Home User Guides for each new home. You'll be required to provide an excellent customer experience whilst settling a customer into their new home and professionally and courteously resolve any issues they may have, ensuring their experience of key collection, handover and their first few months in their new home enjoyable and memorable. We're looking for someone with experience providing customer service support to customers purchasing new build homes, ensuring they receive clear communication and assistance throughout their journey. You'll be experienced in carrying out snagging inspections and defect management in line with National House Building Council (NHBC) standards and have knowledge of other warranty providers within the housing industry. A strong track record of delivering high levels of customer satisfaction by responding efficiently to customer needs and resolving issues professionally is also essential. We're looking for someone passionate about driving excellent customer service and creating positive customer experiences at every stage of the process. In addition, you'll be proficient in Microsoft Office packages, including Word, Excel, and PowerPoint, and confident using CRM systems to manage customer information, track communications, and support efficient workflow management. If you've delivered excellent customer service in a fast paced, customer focused organisation and are able to deal with multiple priorities then get in touch today! If this sounds like an opportunity for you, please review the full role profile and behaviours on our careers page before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more. At Clarion Housing Group, we support the responsible use of AI. Closing Date: Tuesday 2nd June 2026 at midnight. Interviews will be held the w/c 22nd June 2026. This is a home-based role with regular travel across the South, East and Central regions. You'll be required to work from the office one day per week, but this is dependent on site work requirements. If you live outside the M25, your salary will be based on your location and aligned to the National pay scale. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
Jun 01, 2026
Full time
Location: Home Based Bristol/Plymouth covering the South West region and Home Based East covering the East and Central regions Salary: National - £34,869 - £43,586 / London - £37,854 - £47,319 per annum Hours: 36 per week Contract Type: x1 Permanent (East region) and x1 15 Month Fixed Term Contract (South West region) We're looking for two Customer Home Experience Executives to ensure our customers receive the very best service and experience at each touch point of their journey with us from completion on the purchase of their new home. This is a great opportunity to provide excellent customer service when delivering Home Demonstrations and a memorable, welcoming experience when handing over keys to the customer's new home. We'll look to you to provide a best-in-class Customer Service to Shared Owners and Market Sales Purchasers when they have completed the sale on their new home and represent your customer requirements when taking acceptance of their homes. You'll make sure homes meet the highest standards and deliver outstanding Home Demonstrations to Shared Owners and Market Sales Purchasers so they can understand their new home, and you'll be responsible for creating high quality Home User Guides for each new home. You'll be required to provide an excellent customer experience whilst settling a customer into their new home and professionally and courteously resolve any issues they may have, ensuring their experience of key collection, handover and their first few months in their new home enjoyable and memorable. We're looking for someone with experience providing customer service support to customers purchasing new build homes, ensuring they receive clear communication and assistance throughout their journey. You'll be experienced in carrying out snagging inspections and defect management in line with National House Building Council (NHBC) standards and have knowledge of other warranty providers within the housing industry. A strong track record of delivering high levels of customer satisfaction by responding efficiently to customer needs and resolving issues professionally is also essential. We're looking for someone passionate about driving excellent customer service and creating positive customer experiences at every stage of the process. In addition, you'll be proficient in Microsoft Office packages, including Word, Excel, and PowerPoint, and confident using CRM systems to manage customer information, track communications, and support efficient workflow management. If you've delivered excellent customer service in a fast paced, customer focused organisation and are able to deal with multiple priorities then get in touch today! If this sounds like an opportunity for you, please review the full role profile and behaviours on our careers page before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more. At Clarion Housing Group, we support the responsible use of AI. Closing Date: Tuesday 2nd June 2026 at midnight. Interviews will be held the w/c 22nd June 2026. This is a home-based role with regular travel across the South, East and Central regions. You'll be required to work from the office one day per week, but this is dependent on site work requirements. If you live outside the M25, your salary will be based on your location and aligned to the National pay scale. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
Location: Hybrid/Penge, South London Salary: London - £35,199 - £40,855 per annum / National - £33,618 - £38,958 per annum Hours: 36 per week Contract Type: Permanent We're currently recruiting for a Welfare Benefits Advisor to provide a comprehensive welfare benefits advice and income maximisation service to Clarion customers. Working within Specialist Services, in a regional integrated sustainment and welfare benefits advisory team, you'll manage welfare benefit casework end to end with the aim of income maximisation and prevention of eviction. Other key responsibilities include: - Developing and maintaining positive relationships with internal staff across Clarion and external agencies such as Local Authorities and the Department of Work and Pensions to create an individual action plan with the objective of ensuring income maximisation and a successful sustained tenancy. Managing welfare benefit casework referred under the Advice and Support process by collating all necessary documentation to facilitate decision making in line with relevant policies, procedures, statutory or regulatory guidance and keep accurate, up to date records of actions taken to assist in case management and reporting requirements. To ensure a high quality welfare benefit advisory service is delivered to residents. Managing the outcomes of your cases by keeping up to date records of all activities and outcomes of each case to enable accurate monthly performance reports and case reviews to be completed with your line manager. The ideal candidate will show proven commitment to delivering excellent customer service and will come to us with demonstrable experience of providing advice to residents. You'll already have experience of effective case work as well as the ability to interpret and resolve complex benefit cases. Experience of working within a social housing environment would also be beneficial. If you're a customer focused individual with a dedication to safeguarding residents, we want to hear from you now! If this sounds like an opportunity for you, please review the full role profile and behaviours on our careers page before applying. Salaries are just the starting point. Here at Clarion, we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more. At Clarion Housing Group, we support the responsible use of AI. Closing Date: Wednesday 10th June 2026 at midnight. Interviews will be held on Friday 19th June 2026. This is a hybrid role with a base location offered at our office in Penge. Candidates will be expected to work from the office at least one or twice a month and attend meetings as required. If you live outside the M25, your salary will be based on your location and aligned to the National pay scale. This post is subject to Basic Criminal Record Check Clearance. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
Jun 01, 2026
Full time
Location: Hybrid/Penge, South London Salary: London - £35,199 - £40,855 per annum / National - £33,618 - £38,958 per annum Hours: 36 per week Contract Type: Permanent We're currently recruiting for a Welfare Benefits Advisor to provide a comprehensive welfare benefits advice and income maximisation service to Clarion customers. Working within Specialist Services, in a regional integrated sustainment and welfare benefits advisory team, you'll manage welfare benefit casework end to end with the aim of income maximisation and prevention of eviction. Other key responsibilities include: - Developing and maintaining positive relationships with internal staff across Clarion and external agencies such as Local Authorities and the Department of Work and Pensions to create an individual action plan with the objective of ensuring income maximisation and a successful sustained tenancy. Managing welfare benefit casework referred under the Advice and Support process by collating all necessary documentation to facilitate decision making in line with relevant policies, procedures, statutory or regulatory guidance and keep accurate, up to date records of actions taken to assist in case management and reporting requirements. To ensure a high quality welfare benefit advisory service is delivered to residents. Managing the outcomes of your cases by keeping up to date records of all activities and outcomes of each case to enable accurate monthly performance reports and case reviews to be completed with your line manager. The ideal candidate will show proven commitment to delivering excellent customer service and will come to us with demonstrable experience of providing advice to residents. You'll already have experience of effective case work as well as the ability to interpret and resolve complex benefit cases. Experience of working within a social housing environment would also be beneficial. If you're a customer focused individual with a dedication to safeguarding residents, we want to hear from you now! If this sounds like an opportunity for you, please review the full role profile and behaviours on our careers page before applying. Salaries are just the starting point. Here at Clarion, we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more. At Clarion Housing Group, we support the responsible use of AI. Closing Date: Wednesday 10th June 2026 at midnight. Interviews will be held on Friday 19th June 2026. This is a hybrid role with a base location offered at our office in Penge. Candidates will be expected to work from the office at least one or twice a month and attend meetings as required. If you live outside the M25, your salary will be based on your location and aligned to the National pay scale. This post is subject to Basic Criminal Record Check Clearance. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
Location: Greater London House Office, London Salary: £37,854.00 to £52,021.00 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent We're looking for detail driven, digitally confident Web Content Producer to help maintain, develop and optimise content across our key web platforms. With Latimer's high volume of schemes, this role is central to ensuring our digital presence is accurate, accessible and engaging. You'll work across multiple sites, ensuring content is maintained to a high standard, supports sales and marketing activity, and delivers a seamless user experience. What you'll be doing Content management & publishing Maintain assigned websites, portals and knowledge bases using relevant content creation and management tools. Draft, edit and publish content in line with organisational style guidelines and accessibility requirements. Ensure content is accurate, timely, technically sound and aligned with campaign, brand and sales objectives. User experience & journey improvement Support customer journey mapping and touchpoint analysis to identify pain points and improve the online experience. Help implement initiatives that support customer engagement and digital service improvements. Insight, performance & optimisation Research and interpret data, digital trends and benchmarks to inform ongoing improvements. Monitor digital marketing campaign performance and use insight to identify optimisation opportunities. Collaboration & digital capability Work closely with sales, marketing, brand, technical and digital teams to ensure content supports key organisational goals. Contribute to the development of digital marketing capability by identifying opportunities and supporting new initiatives. What you'll bring Experience managing digital content and web platforms in complex or sales driven environments, with a strong focus on customer journey improvement. Expertise in content strategy, content design, information architecture, UX writing, accessibility and SEO. Strong CMS experience, with the ability to create, edit and publish digital content with technical accuracy. Demonstrated ability to manage content quality through reviews, audits and analytics. Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Sunday 7th June 2026 at midnight. This is a hybrid role with a base location at our offices in London. Candidates will be expected to work from the office 3 days per week and 2 days working from home. Occasional travel may be required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
May 29, 2026
Full time
Location: Greater London House Office, London Salary: £37,854.00 to £52,021.00 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent We're looking for detail driven, digitally confident Web Content Producer to help maintain, develop and optimise content across our key web platforms. With Latimer's high volume of schemes, this role is central to ensuring our digital presence is accurate, accessible and engaging. You'll work across multiple sites, ensuring content is maintained to a high standard, supports sales and marketing activity, and delivers a seamless user experience. What you'll be doing Content management & publishing Maintain assigned websites, portals and knowledge bases using relevant content creation and management tools. Draft, edit and publish content in line with organisational style guidelines and accessibility requirements. Ensure content is accurate, timely, technically sound and aligned with campaign, brand and sales objectives. User experience & journey improvement Support customer journey mapping and touchpoint analysis to identify pain points and improve the online experience. Help implement initiatives that support customer engagement and digital service improvements. Insight, performance & optimisation Research and interpret data, digital trends and benchmarks to inform ongoing improvements. Monitor digital marketing campaign performance and use insight to identify optimisation opportunities. Collaboration & digital capability Work closely with sales, marketing, brand, technical and digital teams to ensure content supports key organisational goals. Contribute to the development of digital marketing capability by identifying opportunities and supporting new initiatives. What you'll bring Experience managing digital content and web platforms in complex or sales driven environments, with a strong focus on customer journey improvement. Expertise in content strategy, content design, information architecture, UX writing, accessibility and SEO. Strong CMS experience, with the ability to create, edit and publish digital content with technical accuracy. Demonstrated ability to manage content quality through reviews, audits and analytics. Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Sunday 7th June 2026 at midnight. This is a hybrid role with a base location at our offices in London. Candidates will be expected to work from the office 3 days per week and 2 days working from home. Occasional travel may be required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Clarion Housing Group Limited
Borehamwood, Hertfordshire
Location: Hertsmere, Borehamwood Salary: London - £37,854 - £52,051 per annum National - £34,869 - £47,945 per annum Hours: 36 hours per week Contract Type: Permanent We have an exciting opportunity for a Maintenance Surveyor to join our team covering Hertsmere, Borehamwood and surrounding areas. Reporting to the Neighbourhood Repairs Manager you'll be responsible for pre/post-inspection and reports for responsive repairs, void works and cyclical repairs, consulting and engaging with customers and leaseholders, and with internal and external stakeholders. You'll plan and coordinate repair, maintenance, and construction work to deliver according to cost, time, and quality standards. We'll look to you to undertake building and technical surveys to determine the building condition and identify defects and associated risks. You'll carry out major void inspections and ensure that work is completed in line with KPIs and make recommendations based on survey findings. It is essential that you have a Diploma in Surveying, Property and Maintenance Level 3 and are a member of a relevant professional body e.g. RICS or CIOB. Please review the full role profile on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Thursday 11th June 2026 at midnight. Applicants must be able to travel across the region as required. This post is subject to Basic Criminal Record Check Clearance. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.
May 29, 2026
Full time
Location: Hertsmere, Borehamwood Salary: London - £37,854 - £52,051 per annum National - £34,869 - £47,945 per annum Hours: 36 hours per week Contract Type: Permanent We have an exciting opportunity for a Maintenance Surveyor to join our team covering Hertsmere, Borehamwood and surrounding areas. Reporting to the Neighbourhood Repairs Manager you'll be responsible for pre/post-inspection and reports for responsive repairs, void works and cyclical repairs, consulting and engaging with customers and leaseholders, and with internal and external stakeholders. You'll plan and coordinate repair, maintenance, and construction work to deliver according to cost, time, and quality standards. We'll look to you to undertake building and technical surveys to determine the building condition and identify defects and associated risks. You'll carry out major void inspections and ensure that work is completed in line with KPIs and make recommendations based on survey findings. It is essential that you have a Diploma in Surveying, Property and Maintenance Level 3 and are a member of a relevant professional body e.g. RICS or CIOB. Please review the full role profile on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Thursday 11th June 2026 at midnight. Applicants must be able to travel across the region as required. This post is subject to Basic Criminal Record Check Clearance. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.
Location: Greater London House Office, London Salary: £37,854.00 to £52,021.00 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent We're looking for detail driven, digitally confident Web Content Producer to help maintain, develop and optimise content across our key web platforms. With Clarion's high volume of schemes, this role is central to ensuring our digital presence is accurate, accessible and engaging. You'll work across multiple sites, ensuring content is maintained to a high standard, supports sales and marketing activity, and delivers a seamless user experience. What you'll be doing Content management & publishing Maintain assigned websites, portals and knowledge bases using relevant content creation and management tools. Draft, edit and publish content in line with organisational style guidelines and accessibility requirements. Ensure content is accurate, timely, technically sound and aligned with campaign, brand and sales objectives. User experience & journey improvement Support customer journey mapping and touchpoint analysis to identify pain points and improve the online experience. Help implement initiatives that support customer engagement and digital service improvements. Insight, performance & optimisation Research and interpret data, digital trends and benchmarks to inform ongoing improvements. Monitor digital marketing campaign performance and use insight to identify optimisation opportunities. Collaboration & digital capability Work closely with sales, marketing, brand, technical and digital teams to ensure content supports key organisational goals. Contribute to the development of digital marketing capability by identifying opportunities and supporting new initiatives. What you'll bring Experience managing digital content and web platforms in complex or sales driven environments, with a strong focus on customer journey improvement. Expertise in content strategy, content design, information architecture, UX writing, accessibility and SEO. Strong CMS experience, with the ability to create, edit and publish digital content with technical accuracy. Demonstrated ability to manage content quality through reviews, audits and analytics. Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Sunday 7th June 2026 at midnight. This is a hybrid role with a base location at our offices in London. Candidates will be expected to work from the office 3 days per week and 2 days working from home. Occasional travel may be required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
May 29, 2026
Full time
Location: Greater London House Office, London Salary: £37,854.00 to £52,021.00 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent We're looking for detail driven, digitally confident Web Content Producer to help maintain, develop and optimise content across our key web platforms. With Clarion's high volume of schemes, this role is central to ensuring our digital presence is accurate, accessible and engaging. You'll work across multiple sites, ensuring content is maintained to a high standard, supports sales and marketing activity, and delivers a seamless user experience. What you'll be doing Content management & publishing Maintain assigned websites, portals and knowledge bases using relevant content creation and management tools. Draft, edit and publish content in line with organisational style guidelines and accessibility requirements. Ensure content is accurate, timely, technically sound and aligned with campaign, brand and sales objectives. User experience & journey improvement Support customer journey mapping and touchpoint analysis to identify pain points and improve the online experience. Help implement initiatives that support customer engagement and digital service improvements. Insight, performance & optimisation Research and interpret data, digital trends and benchmarks to inform ongoing improvements. Monitor digital marketing campaign performance and use insight to identify optimisation opportunities. Collaboration & digital capability Work closely with sales, marketing, brand, technical and digital teams to ensure content supports key organisational goals. Contribute to the development of digital marketing capability by identifying opportunities and supporting new initiatives. What you'll bring Experience managing digital content and web platforms in complex or sales driven environments, with a strong focus on customer journey improvement. Expertise in content strategy, content design, information architecture, UX writing, accessibility and SEO. Strong CMS experience, with the ability to create, edit and publish digital content with technical accuracy. Demonstrated ability to manage content quality through reviews, audits and analytics. Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Sunday 7th June 2026 at midnight. This is a hybrid role with a base location at our offices in London. Candidates will be expected to work from the office 3 days per week and 2 days working from home. Occasional travel may be required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Location: Hybrid/Penge, South London Salary: London - £35,199 - £40,855 per annum / National - £33,618 - £38,958 per annum Hours: 36 per week Contract Type: Permanent We're currently recruiting for a Welfare Benefits Advisor to provide a comprehensive welfare benefits advice and income maximisation service to Clarion customers. Working within Specialist Services, in a regional integrated sustainment and welfare benefits advisory team, you'll manage welfare benefit casework end to end with the aim of income maximisation and prevention of eviction. Other key responsibilities include: - Developing and maintaining positive relationships with internal staff across Clarion and external agencies such as Local Authorities and the Department of Work and Pensions to create an individual action plan with the objective of ensuring income maximisation and a successful sustained tenancy. Managing welfare benefit casework referred under the Advice and Support process by collating all necessary documentation to facilitate decision making in line with relevant policies, procedures, statutory or regulatory guidance and keep accurate, up to date records of actions taken to assist in case management and reporting requirements. To ensure a high quality welfare benefit advisory service is delivered to residents. Managing the outcomes of your cases by keeping up to date records of all activities and outcomes of each case to enable accurate monthly performance reports and case reviews to be completed with your line manager. The ideal candidate will show proven commitment to delivering excellent customer service and will come to us with demonstrable experience of providing advice to residents. You'll already have experience of effective case work as well as the ability to interpret and resolve complex benefit cases. Experience of working within a social housing environment would also be beneficial. If you're a customer focused individual with a dedication to safeguarding residents, we want to hear from you now! If this sounds like an opportunity for you, please review the full role profile and behaviours on our careers page before applying. Salaries are just the starting point. Here at Clarion, we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more. At Clarion Housing Group, we support the responsible use of AI. Closing Date: Wednesday 10th June 2026 at midnight. Interviews will be held on Friday 19th June 2026. This is a hybrid role with a base location offered at our office in Penge. Candidates will be expected to work from the office at least one or twice a month and attend meetings as required. If you live outside the M25, your salary will be based on your location and aligned to the National pay scale. This post is subject to Basic Criminal Record Check Clearance. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
May 28, 2026
Full time
Location: Hybrid/Penge, South London Salary: London - £35,199 - £40,855 per annum / National - £33,618 - £38,958 per annum Hours: 36 per week Contract Type: Permanent We're currently recruiting for a Welfare Benefits Advisor to provide a comprehensive welfare benefits advice and income maximisation service to Clarion customers. Working within Specialist Services, in a regional integrated sustainment and welfare benefits advisory team, you'll manage welfare benefit casework end to end with the aim of income maximisation and prevention of eviction. Other key responsibilities include: - Developing and maintaining positive relationships with internal staff across Clarion and external agencies such as Local Authorities and the Department of Work and Pensions to create an individual action plan with the objective of ensuring income maximisation and a successful sustained tenancy. Managing welfare benefit casework referred under the Advice and Support process by collating all necessary documentation to facilitate decision making in line with relevant policies, procedures, statutory or regulatory guidance and keep accurate, up to date records of actions taken to assist in case management and reporting requirements. To ensure a high quality welfare benefit advisory service is delivered to residents. Managing the outcomes of your cases by keeping up to date records of all activities and outcomes of each case to enable accurate monthly performance reports and case reviews to be completed with your line manager. The ideal candidate will show proven commitment to delivering excellent customer service and will come to us with demonstrable experience of providing advice to residents. You'll already have experience of effective case work as well as the ability to interpret and resolve complex benefit cases. Experience of working within a social housing environment would also be beneficial. If you're a customer focused individual with a dedication to safeguarding residents, we want to hear from you now! If this sounds like an opportunity for you, please review the full role profile and behaviours on our careers page before applying. Salaries are just the starting point. Here at Clarion, we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more. At Clarion Housing Group, we support the responsible use of AI. Closing Date: Wednesday 10th June 2026 at midnight. Interviews will be held on Friday 19th June 2026. This is a hybrid role with a base location offered at our office in Penge. Candidates will be expected to work from the office at least one or twice a month and attend meetings as required. If you live outside the M25, your salary will be based on your location and aligned to the National pay scale. This post is subject to Basic Criminal Record Check Clearance. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
Location: South London Salary: London - £37,854 - £52,051 per annum National - £34,869 - £47,945 per annum Hours: 36 hours per week Contract Type: Permanent We have an exciting opportunity for a Maintenance Surveyor to join our team covering Merton and surrounding areas. Reporting to the Neighbourhood Repairs Manager you'll be responsible for pre/post-inspection and reports for responsive repairs, void works and cyclical repairs, consulting and engaging with customers and leaseholders, and with internal and external stakeholders. You'll plan and coordinate repair, maintenance, and construction work to deliver according to cost, time, and quality standards. We'll look to you to undertake building and technical surveys to determine the building condition and identify defects and associated risks. You'll carry out major void inspections and ensure that work is completed in line with KPIs and make recommendations based on survey findings. It is essential that you have a Diploma in Surveying, Property and Maintenance Level 3 and are a member of a relevant professional body e.g. RICS or CIOB. Please review the full role profile on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Tuesday 9th June 2026 at midnight. Applicants must be able to travel across the region as required. This post is subject to Basic Criminal Record Check Clearance. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.
May 27, 2026
Full time
Location: South London Salary: London - £37,854 - £52,051 per annum National - £34,869 - £47,945 per annum Hours: 36 hours per week Contract Type: Permanent We have an exciting opportunity for a Maintenance Surveyor to join our team covering Merton and surrounding areas. Reporting to the Neighbourhood Repairs Manager you'll be responsible for pre/post-inspection and reports for responsive repairs, void works and cyclical repairs, consulting and engaging with customers and leaseholders, and with internal and external stakeholders. You'll plan and coordinate repair, maintenance, and construction work to deliver according to cost, time, and quality standards. We'll look to you to undertake building and technical surveys to determine the building condition and identify defects and associated risks. You'll carry out major void inspections and ensure that work is completed in line with KPIs and make recommendations based on survey findings. It is essential that you have a Diploma in Surveying, Property and Maintenance Level 3 and are a member of a relevant professional body e.g. RICS or CIOB. Please review the full role profile on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Tuesday 9th June 2026 at midnight. Applicants must be able to travel across the region as required. This post is subject to Basic Criminal Record Check Clearance. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.
Clarion Housing Group Limited
Bristol, Gloucestershire
Customer Home Experience Executive x2 Location: Home Based Bristol/Plymouth covering the South West region and Home Based East covering the East and Central regions Salary: National - £34,869 - £43,586 / London - £37,854 - £47,319 per annum Hours: 36 per week Contract Type: x1 Permanent (East region) and x1 15 Month Fixed Term Contract (South West region) We're looking for two Customer Home Experience Executives to ensure our customers receive the very best service and experience at each touch point of their journey with us from completion on the purchase of their new home. This is a great opportunity to provide excellent customer service when delivering Home Demonstrations and a memorable, welcoming experience when handing over keys to the customer's new home. We'll look to you to provide a best-in-class Customer Service to Shared Owners and Market Sales Purchasers when they have completed the sale on their new home and represent your customer requirements when taking acceptance of their homes. You'll make sure homes meet the highest standards and deliver outstanding Home Demonstrations to Shared Owners and Market Sales Purchasers so they can understand their new home, and you'll be responsible for creating high quality Home User Guides for each new home. You'll be required to provide an excellent customer experience whilst settling a customer into their new home and professionally and courteously resolve any issues they may have, ensuring their experience of key collection, handover and their first few months in their new home enjoyable and memorable. We're looking for someone with experience providing customer service support to customers purchasing new build homes, ensuring they receive clear communication and assistance throughout their journey. You'll be experienced in carrying out snagging inspections and defect management in line with National House Building Council (NHBC) standards and have knowledge of other warranty providers within the housing industry. A strong track record of delivering high levels of customer satisfaction by responding efficiently to customer needs and resolving issues professionally is also essential. We're looking for someone passionate about driving excellent customer service and creating positive customer experiences at every stage of the process. In addition, you'll be proficient in Microsoft Office packages, including Word, Excel, and PowerPoint, and confident using CRM systems to manage customer information, track communications, and support efficient workflow management. If you've delivered excellent customer service in a fast paced, customer focused organisation and are able to deal with multiple priorities then get in touch today! If this sounds like an opportunity for you, please review the full role profile and behaviours on our careers page before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more. At Clarion Housing Group, we support the responsible use of AI. Closing Date: Tuesday 2nd June 2026 at midnight. Interviews will be held the w/c 22nd June 2026. This is a home-based role with regular travel across the South, East and Central regions. You'll be required to work from the office one day per week, but this is dependent on site work requirements. If you live outside the M25, your salary will be based on your location and aligned to the National pay scale. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
May 27, 2026
Full time
Customer Home Experience Executive x2 Location: Home Based Bristol/Plymouth covering the South West region and Home Based East covering the East and Central regions Salary: National - £34,869 - £43,586 / London - £37,854 - £47,319 per annum Hours: 36 per week Contract Type: x1 Permanent (East region) and x1 15 Month Fixed Term Contract (South West region) We're looking for two Customer Home Experience Executives to ensure our customers receive the very best service and experience at each touch point of their journey with us from completion on the purchase of their new home. This is a great opportunity to provide excellent customer service when delivering Home Demonstrations and a memorable, welcoming experience when handing over keys to the customer's new home. We'll look to you to provide a best-in-class Customer Service to Shared Owners and Market Sales Purchasers when they have completed the sale on their new home and represent your customer requirements when taking acceptance of their homes. You'll make sure homes meet the highest standards and deliver outstanding Home Demonstrations to Shared Owners and Market Sales Purchasers so they can understand their new home, and you'll be responsible for creating high quality Home User Guides for each new home. You'll be required to provide an excellent customer experience whilst settling a customer into their new home and professionally and courteously resolve any issues they may have, ensuring their experience of key collection, handover and their first few months in their new home enjoyable and memorable. We're looking for someone with experience providing customer service support to customers purchasing new build homes, ensuring they receive clear communication and assistance throughout their journey. You'll be experienced in carrying out snagging inspections and defect management in line with National House Building Council (NHBC) standards and have knowledge of other warranty providers within the housing industry. A strong track record of delivering high levels of customer satisfaction by responding efficiently to customer needs and resolving issues professionally is also essential. We're looking for someone passionate about driving excellent customer service and creating positive customer experiences at every stage of the process. In addition, you'll be proficient in Microsoft Office packages, including Word, Excel, and PowerPoint, and confident using CRM systems to manage customer information, track communications, and support efficient workflow management. If you've delivered excellent customer service in a fast paced, customer focused organisation and are able to deal with multiple priorities then get in touch today! If this sounds like an opportunity for you, please review the full role profile and behaviours on our careers page before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more. At Clarion Housing Group, we support the responsible use of AI. Closing Date: Tuesday 2nd June 2026 at midnight. Interviews will be held the w/c 22nd June 2026. This is a home-based role with regular travel across the South, East and Central regions. You'll be required to work from the office one day per week, but this is dependent on site work requirements. If you live outside the M25, your salary will be based on your location and aligned to the National pay scale. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
Location: East London Salary: London - £37,854 - £52,051 per annum National - £34,869 - £47,945 per annum Hours: 36 hours per week Contract Type: Permanent We have an exciting opportunity for a Maintenance Surveyor to join our team covering East London and surrounding areas. Reporting to the Neighbourhood Repairs Manager you'll be responsible for pre/post-inspection and reports for responsive repairs, void works and cyclical repairs, consulting and engaging with customers and leaseholders, and with internal and external stakeholders. You'll plan and coordinate repair, maintenance, and construction work to deliver according to cost, time, and quality standards. We'll look to you to undertake building and technical surveys to determine the building condition and identify defects and associated risks. You'll carry out major void inspections and ensure that work is completed in line with KPIs and make recommendations based on survey findings. It is essential that you have a Diploma in Surveying, Property and Maintenance Level 3 and are a member of a relevant professional body e.g. RICS or CIOB. Please review the full role profile on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Tuesday 9th June 2026 at midnight. Applicants must be able to travel across the region as required. This post is subject to Basic Criminal Record Check Clearance. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.
May 27, 2026
Full time
Location: East London Salary: London - £37,854 - £52,051 per annum National - £34,869 - £47,945 per annum Hours: 36 hours per week Contract Type: Permanent We have an exciting opportunity for a Maintenance Surveyor to join our team covering East London and surrounding areas. Reporting to the Neighbourhood Repairs Manager you'll be responsible for pre/post-inspection and reports for responsive repairs, void works and cyclical repairs, consulting and engaging with customers and leaseholders, and with internal and external stakeholders. You'll plan and coordinate repair, maintenance, and construction work to deliver according to cost, time, and quality standards. We'll look to you to undertake building and technical surveys to determine the building condition and identify defects and associated risks. You'll carry out major void inspections and ensure that work is completed in line with KPIs and make recommendations based on survey findings. It is essential that you have a Diploma in Surveying, Property and Maintenance Level 3 and are a member of a relevant professional body e.g. RICS or CIOB. Please review the full role profile on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Tuesday 9th June 2026 at midnight. Applicants must be able to travel across the region as required. This post is subject to Basic Criminal Record Check Clearance. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.
Clarion Housing Group Limited
Bristol, Gloucestershire
Location: Home Based Bristol/Plymouth covering the South West region and Home Based East covering the East and Central regions Salary: National - £34,869 - £43,586 / London - £37,854 - £47,319 per annum Hours: 36 per week Contract Type: x1 Permanent (East region) and x1 15 Month Fixed Term Contract (South West region) We're looking for two Customer Home Experience Executives to ensure our customers receive the very best service and experience at each touch point of their journey with us from completion on the purchase of their new home. This is a great opportunity to provide excellent customer service when delivering Home Demonstrations and a memorable, welcoming experience when handing over keys to the customer's new home. We'll look to you to provide a best-in-class Customer Service to Shared Owners and Market Sales Purchasers when they have completed the sale on their new home and represent your customer requirements when taking acceptance of their homes. You'll make sure homes meet the highest standards and deliver outstanding Home Demonstrations to Shared Owners and Market Sales Purchasers so they can understand their new home, and you'll be responsible for creating high quality Home User Guides for each new home. You'll be required to provide an excellent customer experience whilst settling a customer into their new home and professionally and courteously resolve any issues they may have, ensuring their experience of key collection, handover and their first few months in their new home enjoyable and memorable. We're looking for someone with experience providing customer service support to customers purchasing new build homes, ensuring they receive clear communication and assistance throughout their journey. You'll be experienced in carrying out snagging inspections and defect management in line with National House Building Council (NHBC) standards and have knowledge of other warranty providers within the housing industry. A strong track record of delivering high levels of customer satisfaction by responding efficiently to customer needs and resolving issues professionally is also essential. We're looking for someone passionate about driving excellent customer service and creating positive customer experiences at every stage of the process. In addition, you'll be proficient in Microsoft Office packages, including Word, Excel, and PowerPoint, and confident using CRM systems to manage customer information, track communications, and support efficient workflow management. If you've delivered excellent customer service in a fast paced, customer focused organisation and are able to deal with multiple priorities then get in touch today! If this sounds like an opportunity for you, please review the full role profile and behaviours on our careers page before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more. At Clarion Housing Group, we support the responsible use of AI. Closing Date: Tuesday 2nd June 2026 at midnight. Interviews will be held the w/c 22nd June 2026. This is a home-based role with regular travel across the South, East and Central regions. You'll be required to work from the office one day per week, but this is dependent on site work requirements. If you live outside the M25, your salary will be based on your location and aligned to the National pay scale. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
May 27, 2026
Full time
Location: Home Based Bristol/Plymouth covering the South West region and Home Based East covering the East and Central regions Salary: National - £34,869 - £43,586 / London - £37,854 - £47,319 per annum Hours: 36 per week Contract Type: x1 Permanent (East region) and x1 15 Month Fixed Term Contract (South West region) We're looking for two Customer Home Experience Executives to ensure our customers receive the very best service and experience at each touch point of their journey with us from completion on the purchase of their new home. This is a great opportunity to provide excellent customer service when delivering Home Demonstrations and a memorable, welcoming experience when handing over keys to the customer's new home. We'll look to you to provide a best-in-class Customer Service to Shared Owners and Market Sales Purchasers when they have completed the sale on their new home and represent your customer requirements when taking acceptance of their homes. You'll make sure homes meet the highest standards and deliver outstanding Home Demonstrations to Shared Owners and Market Sales Purchasers so they can understand their new home, and you'll be responsible for creating high quality Home User Guides for each new home. You'll be required to provide an excellent customer experience whilst settling a customer into their new home and professionally and courteously resolve any issues they may have, ensuring their experience of key collection, handover and their first few months in their new home enjoyable and memorable. We're looking for someone with experience providing customer service support to customers purchasing new build homes, ensuring they receive clear communication and assistance throughout their journey. You'll be experienced in carrying out snagging inspections and defect management in line with National House Building Council (NHBC) standards and have knowledge of other warranty providers within the housing industry. A strong track record of delivering high levels of customer satisfaction by responding efficiently to customer needs and resolving issues professionally is also essential. We're looking for someone passionate about driving excellent customer service and creating positive customer experiences at every stage of the process. In addition, you'll be proficient in Microsoft Office packages, including Word, Excel, and PowerPoint, and confident using CRM systems to manage customer information, track communications, and support efficient workflow management. If you've delivered excellent customer service in a fast paced, customer focused organisation and are able to deal with multiple priorities then get in touch today! If this sounds like an opportunity for you, please review the full role profile and behaviours on our careers page before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more. At Clarion Housing Group, we support the responsible use of AI. Closing Date: Tuesday 2nd June 2026 at midnight. Interviews will be held the w/c 22nd June 2026. This is a home-based role with regular travel across the South, East and Central regions. You'll be required to work from the office one day per week, but this is dependent on site work requirements. If you live outside the M25, your salary will be based on your location and aligned to the National pay scale. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
Home Ownership Specialist Location: Hybrid/Reed House, Norwich Salary: £33,239 - £38,514 per annum Hours: 36 per week Contract Type: Permanent (2 roles available) Within our Home Ownership Directorate, we are committed to delivering an outstanding customer experience at every stage of the homeownership journey, from first enquiry through to move-in and beyond. We're now seeking a Home Ownership Specialist to join our friendly and dedicated team in Norwich. As part of the team, you'll play a key role in delivering a compliant, customer-focused service to our homeowners and leaseholders. You'll manage a range of home ownership processes, ensuring a smooth, efficient, and positive experience for our customers. Customer service is central to this role. You'll bring a proven track record of delivering high-quality service, along with strong communication skills and the ability to handle complex or sensitive enquiries with confidence. Working collaboratively with internal colleagues and external stakeholders, you'll help deliver outcomes that make a real difference. You'll also demonstrate a good understanding of the wider home ownership sector. A background in housing or property management is essential, alongside proficiency in MS Office and a solid standard of education and experience in leasehold management and legislation is highly desirable. Key requirements: Proven experience in housing or property management Strong knowledge of leasehold management and relevant legislation Excellent customer service and communication skills Ability to manage challenging situations with professionalism and confidence Proficiency in MS Office packages Strong organisational skills and attention to detail A proactive, adaptable approach with the ability to work collaboratively Confidence working cross-functionally with internal teams and external partners Self-motivated, with a strong sense of ownership and customer focus Candidates should have experience in leasehold management, be confident in reviewing and interpreting leases, and have an awareness of Section 20 and QLTA consultations and the relevant legislation for this delivery area. We are also looking for candidates who can help lead on our permission requests from our homeowners, including subletting and major alterations . This is an excellent opportunity to join us and play a key role in delivering an exceptional homeownership experience for our customers. If this sounds like an opportunity for you, then please review the full role profile and behaviours before applying Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Sunday 7th June 2026 at midnight. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. This is a hybrid role with a base location at our office in Norwich. Candidates will be expected to work from the office at least 4 days a week during the training period, then 1- 2 days a week after. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.
May 23, 2026
Full time
Home Ownership Specialist Location: Hybrid/Reed House, Norwich Salary: £33,239 - £38,514 per annum Hours: 36 per week Contract Type: Permanent (2 roles available) Within our Home Ownership Directorate, we are committed to delivering an outstanding customer experience at every stage of the homeownership journey, from first enquiry through to move-in and beyond. We're now seeking a Home Ownership Specialist to join our friendly and dedicated team in Norwich. As part of the team, you'll play a key role in delivering a compliant, customer-focused service to our homeowners and leaseholders. You'll manage a range of home ownership processes, ensuring a smooth, efficient, and positive experience for our customers. Customer service is central to this role. You'll bring a proven track record of delivering high-quality service, along with strong communication skills and the ability to handle complex or sensitive enquiries with confidence. Working collaboratively with internal colleagues and external stakeholders, you'll help deliver outcomes that make a real difference. You'll also demonstrate a good understanding of the wider home ownership sector. A background in housing or property management is essential, alongside proficiency in MS Office and a solid standard of education and experience in leasehold management and legislation is highly desirable. Key requirements: Proven experience in housing or property management Strong knowledge of leasehold management and relevant legislation Excellent customer service and communication skills Ability to manage challenging situations with professionalism and confidence Proficiency in MS Office packages Strong organisational skills and attention to detail A proactive, adaptable approach with the ability to work collaboratively Confidence working cross-functionally with internal teams and external partners Self-motivated, with a strong sense of ownership and customer focus Candidates should have experience in leasehold management, be confident in reviewing and interpreting leases, and have an awareness of Section 20 and QLTA consultations and the relevant legislation for this delivery area. We are also looking for candidates who can help lead on our permission requests from our homeowners, including subletting and major alterations . This is an excellent opportunity to join us and play a key role in delivering an exceptional homeownership experience for our customers. If this sounds like an opportunity for you, then please review the full role profile and behaviours before applying Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Sunday 7th June 2026 at midnight. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. This is a hybrid role with a base location at our office in Norwich. Candidates will be expected to work from the office at least 4 days a week during the training period, then 1- 2 days a week after. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.
Lead Development Finance Analyst Location: Hybrid - Manchester Salary: £70,221 - £82,613 per annum, pro rata Hours: 36 hours per week Contract Type: Permanent We have an exciting opportunity for a Lead Development Finance Analyst to join our team covering the North region. This role requires you to be the lead finance business partner to Clarion's property development business for the respective region including joint ventures and the strategic land portfolio, critically analysing commercial appraisals and being able to communicate required amendments to non-accountants. Acting as the principal finance representative, you will provide clear advice and guidance to Development Leads to assist in improving the financial performance of schemes and acting as gatekeepers to commercial appraisals, robustly challenging Development on the numbers contained therein. We're looking for you to be a qualified accountant or equivalent, have strong analytical skills, attention to detail and excellent knowledge of MS Excel. With proven experience in property development finance. Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Thursday 4th June 2026 at midnight. This is a hybrid role with a base location at our offices in Camden, London. Candidates will be expected to work from the office at least 2 or 3 days per week. Occasional travel to sites may be required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.
May 22, 2026
Full time
Lead Development Finance Analyst Location: Hybrid - Manchester Salary: £70,221 - £82,613 per annum, pro rata Hours: 36 hours per week Contract Type: Permanent We have an exciting opportunity for a Lead Development Finance Analyst to join our team covering the North region. This role requires you to be the lead finance business partner to Clarion's property development business for the respective region including joint ventures and the strategic land portfolio, critically analysing commercial appraisals and being able to communicate required amendments to non-accountants. Acting as the principal finance representative, you will provide clear advice and guidance to Development Leads to assist in improving the financial performance of schemes and acting as gatekeepers to commercial appraisals, robustly challenging Development on the numbers contained therein. We're looking for you to be a qualified accountant or equivalent, have strong analytical skills, attention to detail and excellent knowledge of MS Excel. With proven experience in property development finance. Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Thursday 4th June 2026 at midnight. This is a hybrid role with a base location at our offices in Camden, London. Candidates will be expected to work from the office at least 2 or 3 days per week. Occasional travel to sites may be required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.
Head of Development Finance & Analysis Location: Hybrid - Manchester Salary: £91,695 - £108,889 plus £5,000 Car Allowance per annum, pro rata Hours: 36 hours per week Contract Type: Permanent We have an exciting opportunity for a Head of Development Finance and Analysis to join our team in Manchester We're looking for someone to lead finance responsibility for major new investment opportunities (organic development, strategic partnerships, joint ventures, major regeneration scheme tenders and other growth routes) providing end-to-end transaction support, with a focus on the Central, North and South West regions. You'll pro-actively support the Development Finance Director in providing high-level advice and strategic guidance to Group and subsidiary Boards and the Investment Committee on all matters of development finance and investment, deputising for the Development Finance Director as and when required. We'll look to you to liaise with external advisors and colleagues in Development, Treasury, Tax, Company Secretariat, Legal and Finance to ensure major projects are appropriately structured and the impact on the Group's financial position is fully understood. It is essential that you are a CCAB or equivalent qualified accountant with proven experience in property based investment finance and a thorough understanding of the market. You'll also have a thorough understanding of housing, with demonstrable experience in the financial modelling of complex multi-tenure schemes and the ability to immediately add value in relation to the Group's portfolio. Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Thursday 4th June 2025 at midnight. This is a hybrid role with a base location at our offices in Manchester. Candidates will be expected to work from the office at least 3 day per week. You will also be required to travel to our office in London as and when required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.
May 22, 2026
Full time
Head of Development Finance & Analysis Location: Hybrid - Manchester Salary: £91,695 - £108,889 plus £5,000 Car Allowance per annum, pro rata Hours: 36 hours per week Contract Type: Permanent We have an exciting opportunity for a Head of Development Finance and Analysis to join our team in Manchester We're looking for someone to lead finance responsibility for major new investment opportunities (organic development, strategic partnerships, joint ventures, major regeneration scheme tenders and other growth routes) providing end-to-end transaction support, with a focus on the Central, North and South West regions. You'll pro-actively support the Development Finance Director in providing high-level advice and strategic guidance to Group and subsidiary Boards and the Investment Committee on all matters of development finance and investment, deputising for the Development Finance Director as and when required. We'll look to you to liaise with external advisors and colleagues in Development, Treasury, Tax, Company Secretariat, Legal and Finance to ensure major projects are appropriately structured and the impact on the Group's financial position is fully understood. It is essential that you are a CCAB or equivalent qualified accountant with proven experience in property based investment finance and a thorough understanding of the market. You'll also have a thorough understanding of housing, with demonstrable experience in the financial modelling of complex multi-tenure schemes and the ability to immediately add value in relation to the Group's portfolio. Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Thursday 4th June 2025 at midnight. This is a hybrid role with a base location at our offices in Manchester. Candidates will be expected to work from the office at least 3 day per week. You will also be required to travel to our office in London as and when required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.
Development Manager Location: Manchester - Fountain Street Salary: £64,043.00 - £80,054.00 plus £5,000.00 car allowance (in exceptional circumstances we would consider a salary of up to 10% above the top of the advertised range) Hours: 36 hours per week Contract Type: Permanent We're seeking a Development Manager to deliver residential-led and mixed-use developments across Clarion Housing Group's portfolio. Working under a Senior Development Manager, you'll manage projects from post-site acquisition through to securing planning permission, ensuring schemes meet commercial objectives and approved business plans. You'll collaborate closely with the Regional Director of Development and wider teams to drive projects forward and deliver new homes and communities. In this role, you'll ensure developments align with local priorities and Clarion's mission. You'll communicate the local business plan, work with colleagues and partners to achieve objectives, and manage your own performance while supporting team or project accountability where required. You'll oversee complex or innovative design solutions, ensuring proposals meet the brief in terms of functionality, quality, aesthetics, and cost, while navigating validation and gateway processes in line with organisational and regulatory standards. You'll bring a strong track record in residential-led developments, with demonstrable experience in development, master planning, and place creation. You'll have led the planning process successfully, with extensive residential experience and a broad understanding of the real estate industry. A relevant degree or equivalent qualification is required. It's desirable to have experience managing multiple residential projects, including clients, stakeholders, and consultants, as well as expertise in contract management, procurement, cost control, conceptual design, and assessing technical or design risks. Understanding contractual relationships between landowners, authorities, tenants, and funders is a plus, as are professional qualifications such as RICS, RTPI, or CIOB. Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: 27th May 2026 at midnight. This is a hybrid role with a base location at our offices in Manchester. Candidates will be expected to work from the Manchester office at least 3 days per week. Applicants must be able to travel across the region as required. Occasional travel to other Clarion offices as and when required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.
May 20, 2026
Full time
Development Manager Location: Manchester - Fountain Street Salary: £64,043.00 - £80,054.00 plus £5,000.00 car allowance (in exceptional circumstances we would consider a salary of up to 10% above the top of the advertised range) Hours: 36 hours per week Contract Type: Permanent We're seeking a Development Manager to deliver residential-led and mixed-use developments across Clarion Housing Group's portfolio. Working under a Senior Development Manager, you'll manage projects from post-site acquisition through to securing planning permission, ensuring schemes meet commercial objectives and approved business plans. You'll collaborate closely with the Regional Director of Development and wider teams to drive projects forward and deliver new homes and communities. In this role, you'll ensure developments align with local priorities and Clarion's mission. You'll communicate the local business plan, work with colleagues and partners to achieve objectives, and manage your own performance while supporting team or project accountability where required. You'll oversee complex or innovative design solutions, ensuring proposals meet the brief in terms of functionality, quality, aesthetics, and cost, while navigating validation and gateway processes in line with organisational and regulatory standards. You'll bring a strong track record in residential-led developments, with demonstrable experience in development, master planning, and place creation. You'll have led the planning process successfully, with extensive residential experience and a broad understanding of the real estate industry. A relevant degree or equivalent qualification is required. It's desirable to have experience managing multiple residential projects, including clients, stakeholders, and consultants, as well as expertise in contract management, procurement, cost control, conceptual design, and assessing technical or design risks. Understanding contractual relationships between landowners, authorities, tenants, and funders is a plus, as are professional qualifications such as RICS, RTPI, or CIOB. Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: 27th May 2026 at midnight. This is a hybrid role with a base location at our offices in Manchester. Candidates will be expected to work from the Manchester office at least 3 days per week. Applicants must be able to travel across the region as required. Occasional travel to other Clarion offices as and when required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.
Lead Development Finance Analyst Location: Hybrid - Greater London House Salary: London - £78,024 - £91,791 per annum, pro rata National - £70,221 - £82,613 per annum, pro rata Hours: 36 hours per week Contract Type: Permanent We have two exciting opportunities for a Lead Development Finance Analyst to join our team covering the London and South region. This role requires you to be the lead finance business partner to Clarion's property development business for the respective region including joint ventures and the strategic land portfolio, critically analysing commercial appraisals and being able to communicate required amendments to non-accountants. Acting as the principal finance representative, you will provide clear advice and guidance to Development Leads to assist in improving the financial performance of schemes and acting as gatekeepers to commercial appraisals, robustly challenging Development on the numbers contained therein. We're looking for you to be a qualified accountant or equivalent, have strong analytical skills, attention to detail and excellent knowledge of MS Excel. With proven experience in property development finance. Please review the full role profile on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Monday 25th May 2026 at midnight. This is a hybrid role with a base location at our offices in Camden, London. Candidates will be expected to work from the office at least 2 or 3 days per week. Occasional travel to sites may be required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.
May 19, 2026
Full time
Lead Development Finance Analyst Location: Hybrid - Greater London House Salary: London - £78,024 - £91,791 per annum, pro rata National - £70,221 - £82,613 per annum, pro rata Hours: 36 hours per week Contract Type: Permanent We have two exciting opportunities for a Lead Development Finance Analyst to join our team covering the London and South region. This role requires you to be the lead finance business partner to Clarion's property development business for the respective region including joint ventures and the strategic land portfolio, critically analysing commercial appraisals and being able to communicate required amendments to non-accountants. Acting as the principal finance representative, you will provide clear advice and guidance to Development Leads to assist in improving the financial performance of schemes and acting as gatekeepers to commercial appraisals, robustly challenging Development on the numbers contained therein. We're looking for you to be a qualified accountant or equivalent, have strong analytical skills, attention to detail and excellent knowledge of MS Excel. With proven experience in property development finance. Please review the full role profile on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Monday 25th May 2026 at midnight. This is a hybrid role with a base location at our offices in Camden, London. Candidates will be expected to work from the office at least 2 or 3 days per week. Occasional travel to sites may be required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.
Clarion Housing Group Limited
March, Cambridgeshire
Maintenance Surveyor Location: Peterborough & Cambridge Salary: London - £37,854 - £52,051 per annum National - £34,869 - £47,945 per annum Hours: 36 hours per week Contract Type: Permanent We have an exciting opportunity for a Maintenance Surveyor to join our team covering Peterborough, Cambridge and surrounding areas. Reporting to the Neighbourhood Repairs Manager you'll be responsible for pre/post-inspection and reports for responsive repairs, void works and cyclical repairs, consulting and engaging with customers and leaseholders, and with internal and external stakeholders. You'll plan and coordinate repair, maintenance, and construction work to deliver according to cost, time, and quality standards. We'll look to you to undertake building and technical surveys to determine the building condition and identify defects and associated risks. You'll carry out major void inspections and ensure that work is completed in line with KPIs and make recommendations based on survey findings. It is essential that you have a Diploma in Surveying, Property and Maintenance Level 3 and are a member of a relevant professional body e.g. RICS or CIOB. Please review the full role profile on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Monday 25th May at midnight. Applicants must be able to travel across the region as required. This post is subject to Basic Criminal Record Check Clearance. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.
May 19, 2026
Full time
Maintenance Surveyor Location: Peterborough & Cambridge Salary: London - £37,854 - £52,051 per annum National - £34,869 - £47,945 per annum Hours: 36 hours per week Contract Type: Permanent We have an exciting opportunity for a Maintenance Surveyor to join our team covering Peterborough, Cambridge and surrounding areas. Reporting to the Neighbourhood Repairs Manager you'll be responsible for pre/post-inspection and reports for responsive repairs, void works and cyclical repairs, consulting and engaging with customers and leaseholders, and with internal and external stakeholders. You'll plan and coordinate repair, maintenance, and construction work to deliver according to cost, time, and quality standards. We'll look to you to undertake building and technical surveys to determine the building condition and identify defects and associated risks. You'll carry out major void inspections and ensure that work is completed in line with KPIs and make recommendations based on survey findings. It is essential that you have a Diploma in Surveying, Property and Maintenance Level 3 and are a member of a relevant professional body e.g. RICS or CIOB. Please review the full role profile on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Monday 25th May at midnight. Applicants must be able to travel across the region as required. This post is subject to Basic Criminal Record Check Clearance. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.
Senior Development Manager Location: Manchester - Fountain Street Salary: £91,695.00 - £114,620.00 plus £5,000.00 car allowance Hours: 36 hours per week Contract Type: Permanent We're seeking a Senior Development Manager to lead Clarion's residential and mixed-use developments across a diverse portfolio. This role includes a key focus on driving the development and delivery of the Dyecoats Leeds Project, alongside supporting the planning, funding and future phases of this significant scheme. You'll manage a high-performing team and key projects, delivering strong commercial outcomes and supporting the continued growth of our development programme. In this role, you'll be responsible and accountable for the development management of residential-led and mixed-use schemes, ensuring they meet the commercial objectives set out in approved business plans. You'll motivate and guide your team to deliver Clarion's development strategy, overseeing operational performance, driving accountability, and ensuring innovative, compliant design solutions that meet both business and regulatory requirements. Working closely with the Regional Managing Director, you'll also manage Development Managers, Assistant Development Managers, and wider development functions as required. You'll provide strategic financial leadership across projects, delivering analysis and modelling to inform decision-making, managing budgets and risks, and supporting business planning to ensure value for money and the achievement of KPIs. We're looking for an experienced residential development professional with strong leadership and stakeholder management skills, a creative and commercial mindset, and a solid background in master planning and place creation. A relevant degree or equivalent professional experience is required. Professional qualifications such as RICS, RTPI, or CIOB are desirable, although candidates with equivalent experience are also encouraged to apply. Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: 27th May 2026 at midnight. This is a hybrid role based at our Manchester office. You'll be expected to attend the office regularly, with occasional travel to site locations as required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.
May 15, 2026
Full time
Senior Development Manager Location: Manchester - Fountain Street Salary: £91,695.00 - £114,620.00 plus £5,000.00 car allowance Hours: 36 hours per week Contract Type: Permanent We're seeking a Senior Development Manager to lead Clarion's residential and mixed-use developments across a diverse portfolio. This role includes a key focus on driving the development and delivery of the Dyecoats Leeds Project, alongside supporting the planning, funding and future phases of this significant scheme. You'll manage a high-performing team and key projects, delivering strong commercial outcomes and supporting the continued growth of our development programme. In this role, you'll be responsible and accountable for the development management of residential-led and mixed-use schemes, ensuring they meet the commercial objectives set out in approved business plans. You'll motivate and guide your team to deliver Clarion's development strategy, overseeing operational performance, driving accountability, and ensuring innovative, compliant design solutions that meet both business and regulatory requirements. Working closely with the Regional Managing Director, you'll also manage Development Managers, Assistant Development Managers, and wider development functions as required. You'll provide strategic financial leadership across projects, delivering analysis and modelling to inform decision-making, managing budgets and risks, and supporting business planning to ensure value for money and the achievement of KPIs. We're looking for an experienced residential development professional with strong leadership and stakeholder management skills, a creative and commercial mindset, and a solid background in master planning and place creation. A relevant degree or equivalent professional experience is required. Professional qualifications such as RICS, RTPI, or CIOB are desirable, although candidates with equivalent experience are also encouraged to apply. Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: 27th May 2026 at midnight. This is a hybrid role based at our Manchester office. You'll be expected to attend the office regularly, with occasional travel to site locations as required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.
Location: Hybrid - Greater London House Salary: London - £78,024 - £91,791 per annum, pro rata National - £70,221 - £82,613 per annum, pro rata Hours: 36 hours per week Contract Type: Permanent We have two exciting opportunities for a Lead Development Finance Analyst to join our team covering the London and South region. This role requires you to be the lead finance business partner to Clarion's property development business for the respective region including joint ventures and the strategic land portfolio, critically analysing commercial appraisals and being able to communicate required amendments to non-accountants. Acting as the principal finance representative, you will provide clear advice and guidance to Development Leads to assist in improving the financial performance of schemes and acting as gatekeepers to commercial appraisals, robustly challenging Development on the numbers contained therein. We're looking for you to be a qualified accountant or equivalent, have strong analytical skills, attention to detail and excellent knowledge of MS Excel. With proven experience in property development finance. Please review the full role profile on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Monday 25th May 2026 at midnight. This is a hybrid role with a base location at our offices in Camden, London. Candidates will be expected to work from the office at least 2 or 3 days per week. Occasional travel to sites may be required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.
May 12, 2026
Full time
Location: Hybrid - Greater London House Salary: London - £78,024 - £91,791 per annum, pro rata National - £70,221 - £82,613 per annum, pro rata Hours: 36 hours per week Contract Type: Permanent We have two exciting opportunities for a Lead Development Finance Analyst to join our team covering the London and South region. This role requires you to be the lead finance business partner to Clarion's property development business for the respective region including joint ventures and the strategic land portfolio, critically analysing commercial appraisals and being able to communicate required amendments to non-accountants. Acting as the principal finance representative, you will provide clear advice and guidance to Development Leads to assist in improving the financial performance of schemes and acting as gatekeepers to commercial appraisals, robustly challenging Development on the numbers contained therein. We're looking for you to be a qualified accountant or equivalent, have strong analytical skills, attention to detail and excellent knowledge of MS Excel. With proven experience in property development finance. Please review the full role profile on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Monday 25th May 2026 at midnight. This is a hybrid role with a base location at our offices in Camden, London. Candidates will be expected to work from the office at least 2 or 3 days per week. Occasional travel to sites may be required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.
Clarion Housing Group Limited
March, Cambridgeshire
Location: Peterborough & Cambridge Salary: London - £37,854 - £52,051 per annum National - £34,869 - £47,945 per annum Hours: 36 hours per week Contract Type: Permanent We have an exciting opportunity for a Maintenance Surveyor to join our team covering Peterborough, Cambridge and surrounding areas. Reporting to the Neighbourhood Repairs Manager you'll be responsible for pre/post-inspection and reports for responsive repairs, void works and cyclical repairs, consulting and engaging with customers and leaseholders, and with internal and external stakeholders. You'll plan and coordinate repair, maintenance, and construction work to deliver according to cost, time, and quality standards. We'll look to you to undertake building and technical surveys to determine the building condition and identify defects and associated risks. You'll carry out major void inspections and ensure that work is completed in line with KPIs and make recommendations based on survey findings. It is essential that you have a Diploma in Surveying, Property and Maintenance Level 3 and are a member of a relevant professional body e.g. RICS or CIOB. Please review the full role profile on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Monday 25th May at midnight. Applicants must be able to travel across the region as required. This post is subject to Basic Criminal Record Check Clearance. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.
May 12, 2026
Full time
Location: Peterborough & Cambridge Salary: London - £37,854 - £52,051 per annum National - £34,869 - £47,945 per annum Hours: 36 hours per week Contract Type: Permanent We have an exciting opportunity for a Maintenance Surveyor to join our team covering Peterborough, Cambridge and surrounding areas. Reporting to the Neighbourhood Repairs Manager you'll be responsible for pre/post-inspection and reports for responsive repairs, void works and cyclical repairs, consulting and engaging with customers and leaseholders, and with internal and external stakeholders. You'll plan and coordinate repair, maintenance, and construction work to deliver according to cost, time, and quality standards. We'll look to you to undertake building and technical surveys to determine the building condition and identify defects and associated risks. You'll carry out major void inspections and ensure that work is completed in line with KPIs and make recommendations based on survey findings. It is essential that you have a Diploma in Surveying, Property and Maintenance Level 3 and are a member of a relevant professional body e.g. RICS or CIOB. Please review the full role profile on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Monday 25th May at midnight. Applicants must be able to travel across the region as required. This post is subject to Basic Criminal Record Check Clearance. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.
