Tutor / Learner Engagement

Tutor / Learner Engagement (Lean Organisation Management Techniques & Warehousing)
Salary £27,500 - £30,000
Reporting to: Operations Manager
Role Overview:
The post holder will effectively deliver vocational employability programmes whilst creating a positive, safe learning environment to support learners to achieve their full potential throughout the transition into employment.
Role:
Deliver the agreed classroom qualifications in accordance with the scheme of work - including Warehousing, Lean Organisation Management Techniques & Cleaning & Support Services.
Monitor attendance and performance of the learners on an ongoing basis and effectively report to management
Ensure all on-programme paperwork is completed accurately and submitted in a timely manner
Timely completion of assessment materials and documentation to meet awarding body, audit and organisational requirements
Deliver information, advice and guidance to all learners, to help them make informed choices about their future and jointly create a detailed Action Plan with clear milestones.
Contribute to the ongoing development and improvement of classroom resources and processes
Keeping up to date with any changes within higher education/funding
Attending jobs fairs to recruit and build relationships
Build referral links and develop relationships with key referral organisations.
Attracting new learners to pre-employment programmes by telephone and email facilitating a smooth transition on to programme, ensuring the needs of the learner are always met
Motivate and encourage people to learn new skills to help them back into employment
Identify relevant progression opportunities for learners
Provide a high-quality service to both internal and external stakeholders to ensure positive feedback through the Company self-assessment process and quality improvement strategy.
Maintain effective and accurate administration, recording information, producing reports as required and updating MI Systems and adhering to the Data Protection Act and confidentiality procedures at all times.
Promote all Contracts, providing information to learners and establishing a working relationship with organisations such as the Job Centres, local employer groups and voluntary organisations, in order to produce work placement and job opportunities.
Act on behalf of both Pin Point Training and the contract partner and enhance all parties' reputations.
Develop and maintain a good understanding of provision available, agencies related to employment access and the local labour market.
Work in close dialogue with all partner organisations and other support agencies to ensure that referrals as a priority are given to Pin Point Training, rather than our competitors.
Ensure all quality and compliance systems, processes and guidelines are followed as part of the day-to-day activity ensuring compliance errors are kept to a minimum to ensure the business is risk free.
Responsibilities:
* Ensure that you work to the Pin Point Training's vision, values, objectives and priorities and are strongly committed to them
* Understand and adhere to all responsibilities to ensure that the quality requirements of Pin Point Training's Quality Assurance Framework, the prime contractor, funding body, OFSTED, DWP Quality Framework, or any other contract stakeholder, are maintained
* Promote the principles of Equality and Diversity and ensure that the policy is fully always applied
* Understand and be committed to all personal responsibilities under Health & Safety and Safeguarding procedures, and ensure that the policies are always adhered to
* Ensure that the Code of Conduct, Data Protection, Harassment & Bullying, Confidentiality, Anti-Fraud, Data Security, and all other policies of the Company are fully applied at all times
* Adhere to all Pin Point Training processes and procedures
* Ensure individual expertise and subject area knowledge is up to date through Continuous Personal Development, including sharing good practice, engaging with training, and acquiring / maintaining any individual qualifications required for the role.
* Work flexibly across offices, as and when directed by line managers.
* As necessary, and in addition to the above, undertake other activities commensurate with the nature of the post.
Experience and Qualifications
Essential
* A recognised teaching certificate e.g. PGCE, Cert Ed, PTTLS or DTTLS
* Experience of providing and managing information, advice & guidance services
* Knowledge of barriers that can affect candidates' progression into work
* Ability to encourage and motivate learners
* Good understanding of the local labour market and employment issues
* Ability to problem solve and adapt and respond to various situations.
* Flexible approach to the demands of the role and to achieve the required results.
* Good communication, presentation, organisational and interpersonal skills.
* Good IT knowledge or the willingness to develop and undergo any necessary training.
* Willingness to travel within the identified area as well as to attend training events.
Core Competencies
All Pin Point Training employees are required to demonstrate a number of core competencies
* Self management - manage workload effectively
* Relationship management - develop and maintain productive relationships with your Team, Management, Clients, Partners, Sub contractors and all key stakeholders.
* Customer focused - committed to understanding client aspirations, supporting their needs.
Attitudes & Behaviours
* Represent Pin Point Training in a professional manner on all occasions.
* Strive to improve practice to be creative and innovative and work towards continuous improvement
* To adopt a co-operative approach to delivery by maintaining and promoting effective communications, sharing good practice across the organisation and with externally.
Please apply with your CV via the apply button