Network & Customer Services Maintenance Technician

Do you want to work for the South Wests largest employer?

Do you want a job where you are solving problems and helping others?

We currently have 2 opportunities available as a Network & Customer Services Maintenance Technician to join our team working in Crownhill, Plymouth. Joining us on a full-time, permanent basis you will receive a competitive salary of £19,000 - £21,500 per annum plus excellent benefits.

About the Network & Customer Services Maintenance Technician role:

You will be responsible for providing an operational maintenance support role to the Network Service Delivery teams.

Responsibilities as ourNetwork & Customer Services Maintenance Technician include:

• Ensuring that the Health, Safety & Security policies and standards are adhered to at all times
• Undertaking maintenance tasks on all Network assets and premises to ensure they are maintained, serviceable and operationally efficient
• Working in accordance with all associated QMS procedures and ensuring an awareness level of them is maintained through self-learning / understanding
• Being aware and compliant with all requirements to protect the environment as consequence of maintenance activities
• Supporting the effective delivery of supply interruption mitigation techniques and taking active involvement in planned and reactive deployment in and out of hours
• Supporting and undertaking such other activities needed within the Water Distribution network to ensure its operation
• Carrying out all tasks in such a way that contamination is prevented and understanding what action to take in the event of a contamination or a suspected contamination
• Participating in standard standby and call out rotas as necessary to maintain the effective delivery of Drinking Water Service Networks operations
• Undertaking, at all times, the provision of good relations with customers, public authorities, other bodies and colleagues by working within the required levels of customer service

Skills and experience we are looking for in our Network & Customer Services Maintenance Technician:

• Good general standard of education with a minimum of GCSE Grade C or equivalent in English and Maths
• EUSR water Hygiene Certificate
• Proven experience of working within a water supply environment
• A demonstrable capability to maintain buildings and structures
• Proven track record of working to deadlines
• Previous experience working on own initiative and / or working as part of team

What's in it for you:

We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We're one of the largest companies in the South West and are proud to have been awarded Investors in People recognition.

In return as our Network & Customer Services Maintenance Technician, we will offer an excellent range of benefits including:

• Generous holiday allowance plus bank holidays
• A discretionary Bonus
• Competitive Contributory Pension
• Access to the Company Sharesave Scheme
• Various health benefits
• And more!

Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.

South West Water is part of the Pennon Group, a very successful and stable business that prides itself on sustainability. We provide reliable, efficient and high-quality drinking water and wastewater services for a population of c. 1.7 million in Cornwall, Devon, and parts of Somerset and Dorset.

We believe that by investing in the future of our region, we are not only improving the quality of life for today's residents and visitors but are also taking responsibility for future generations. Responsibility for the environment is central to this. Our aim is to continually drive-up standards, particularly in the areas that matter most to our customers.

Our core values which are essential to our success are:

• Trusted - We do the right thing for our customers and stakeholders.
• Collaborative - We forge strong relationships working together to make a positive impact.
• Responsible - We keep our promises to our customers, communities, and each other.
• Progressive - We are always looking for new ways to improve and make life better.

Closing date: Friday 24th December 2021

If you are looking for a new challenge, please click apply now to be considered as our Network & Customer Services Maintenance Technician -we look forward to receiving your application.