Job Description
Inspired Energy is one of the UK's leading independent Third-Party Intermediaries (TPI) working with commercial, industrial, and public sector energy consumers. Our mission is to optimise the value of every pound spent on utilities by our clients through our innovation and dedication to client service, so our clients can focus on the growth of their business.
We are looking for a Project Co-Ordinator to join our regulated services department. This role exists to help support customers in their sustainability, procurement and social impact activities, primarily within the public sector. It involves organising resources, time and people to enable successful delivery, co-ordinate schedules and support colleagues, both for new business development and throughout the project delivery process.
You will work alongside procurement and sustainability practitioners to support new and existing customers with utilities procurement, energy solutions and environmental management and help open opportunities within the public sector.
You will also get involved in projects to support customer retention including administration to support events, benchmarking and social impact monitoring.
This is a rewarding role that sees real results building relationships and helping new and returning customers with their energy, asset management and sustainability requirements.
Competencies:
The person coming into this role will be a critical part of a small team serving as a force for good by encouraging customers to use the expertise at Inspired to deliver energy efficiency and carbon reduction projects and to measure and report against environmental metrics.
You will support colleagues with sales and project administration for energy procurement, sustainability and decarbonisation projects. Although the work is mainly with the public sector, contact with industrial and commercial customers may also occur.
You must have:
* Experience providing project support in a fast-paced, multi-disciplinary environment, including handling incoming enquiries and providing status updates to customers and prospects.
* Experience providing process-driven administrative support to sales and project delivery teams to include keeping Customer Relationship Management (CRM) records updated
* Experience co-ordinating schedules for senior leaders, preparing briefing notes in advance of meetings and preparing KPI reports.
* Great communication and organisational skills
* Working literacy with Microsoft Office 365, especially Word and Excel.
* Proven ability to work as part of a team
Desirable experience:
* Experience in helping to secure public sector sales through a customer-centric approach
* Basic understanding of the key drivers in public sector sustainability, including the national Net Zero 2050 target, the Greener NHS initiative and the sector reporting standard for ESG in Social Housing.
* Basic knowledge of the Public Contract Regulations 2015, sustainable procurement and social value standards including ISO20400 and the Social Value Act.
* Knowledge of the United Nations Sustainable Development Goals and an understanding of how these apply to business in practise
* Personal interest in and support of global environmental and social impact initiatives such as the fight against climate change
Principle Accountabilities
* To proactively support customers and manage business relationships. This to be delivered with a "customer first" mentality prioritising long-term relationships over "quick win" sales.
* To work alongside the project delivery teams to deliver project updates and support to customers on energy procurement, energy efficiency and sustainability matters
* To liaise with customers, colleagues and third-party contractors to organise site works including but not limited to technical energy efficiency and decarbonisation surveys, behavioural surveys and environmental audits
* To handle incoming enquires, co-ordinate proposals/service delivery and help to provide a responsive, pro-active service to new and prospective customers.
* To schedule and support meetings, ensuring colleagues are adequately briefed on the known requirements and concerns of the prospect or customer
* To upload and update information in our Customer Relationship Management software (Sugar), providing regular activity, project highlight reports and KPI reports.
* To obtain customer feedback and market intelligence to help inform development and continuous improvement of products and services, highlighting any known business threats or opportunities to the senior management team.
* Ensuring services are delivered in line with relevant legislation and Inspired policies including those relating to Social Value, Equality and Diversity, Customer Service and Health and Safety and that you uphold the values of the United Nations Sustainable Development Goals (SDGs).
* To undertake such other duties as may be required from time to time that reasonably fall within the scope and grade of the post.
* Read and comply with the company Health & Safety Policy; taking reasonable care for the Health & Safety of themselves and others; co-operate with managers and other employees in fulfilling our objectives and statutory duties.
Additional Information
This is a multi-faceted role working with colleagues across a range of disciplines including procurement, sustainability, education, marketing, account management and energy optimisation.
The post holder will be expected to do their job efficiently and contribute to the continuous improvement culture and values of Inspired PLC.
In return, the right candidate can look forward to a varied and dynamic role in rapidly evolving sector with plenty opportunity to develop skills in project management, business development, customer service and sustainability.
If you are interested in this role and would like to be considered, please apply below and our Talent Acquisition Consultant will be in touch.
Good Luck
We are looking for a Project Co-Ordinator to join our regulated services department. This role exists to help support customers in their sustainability, procurement and social impact activities, primarily within the public sector. It involves organising resources, time and people to enable successful delivery, co-ordinate schedules and support colleagues, both for new business development and throughout the project delivery process.
You will work alongside procurement and sustainability practitioners to support new and existing customers with utilities procurement, energy solutions and environmental management and help open opportunities within the public sector.
You will also get involved in projects to support customer retention including administration to support events, benchmarking and social impact monitoring.
This is a rewarding role that sees real results building relationships and helping new and returning customers with their energy, asset management and sustainability requirements.
Competencies:
The person coming into this role will be a critical part of a small team serving as a force for good by encouraging customers to use the expertise at Inspired to deliver energy efficiency and carbon reduction projects and to measure and report against environmental metrics.
You will support colleagues with sales and project administration for energy procurement, sustainability and decarbonisation projects. Although the work is mainly with the public sector, contact with industrial and commercial customers may also occur.
You must have:
* Experience providing project support in a fast-paced, multi-disciplinary environment, including handling incoming enquiries and providing status updates to customers and prospects.
* Experience providing process-driven administrative support to sales and project delivery teams to include keeping Customer Relationship Management (CRM) records updated
* Experience co-ordinating schedules for senior leaders, preparing briefing notes in advance of meetings and preparing KPI reports.
* Great communication and organisational skills
* Working literacy with Microsoft Office 365, especially Word and Excel.
* Proven ability to work as part of a team
Desirable experience:
* Experience in helping to secure public sector sales through a customer-centric approach
* Basic understanding of the key drivers in public sector sustainability, including the national Net Zero 2050 target, the Greener NHS initiative and the sector reporting standard for ESG in Social Housing.
* Basic knowledge of the Public Contract Regulations 2015, sustainable procurement and social value standards including ISO20400 and the Social Value Act.
* Knowledge of the United Nations Sustainable Development Goals and an understanding of how these apply to business in practise
* Personal interest in and support of global environmental and social impact initiatives such as the fight against climate change
Principle Accountabilities
* To proactively support customers and manage business relationships. This to be delivered with a "customer first" mentality prioritising long-term relationships over "quick win" sales.
* To work alongside the project delivery teams to deliver project updates and support to customers on energy procurement, energy efficiency and sustainability matters
* To liaise with customers, colleagues and third-party contractors to organise site works including but not limited to technical energy efficiency and decarbonisation surveys, behavioural surveys and environmental audits
* To handle incoming enquires, co-ordinate proposals/service delivery and help to provide a responsive, pro-active service to new and prospective customers.
* To schedule and support meetings, ensuring colleagues are adequately briefed on the known requirements and concerns of the prospect or customer
* To upload and update information in our Customer Relationship Management software (Sugar), providing regular activity, project highlight reports and KPI reports.
* To obtain customer feedback and market intelligence to help inform development and continuous improvement of products and services, highlighting any known business threats or opportunities to the senior management team.
* Ensuring services are delivered in line with relevant legislation and Inspired policies including those relating to Social Value, Equality and Diversity, Customer Service and Health and Safety and that you uphold the values of the United Nations Sustainable Development Goals (SDGs).
* To undertake such other duties as may be required from time to time that reasonably fall within the scope and grade of the post.
* Read and comply with the company Health & Safety Policy; taking reasonable care for the Health & Safety of themselves and others; co-operate with managers and other employees in fulfilling our objectives and statutory duties.
Additional Information
This is a multi-faceted role working with colleagues across a range of disciplines including procurement, sustainability, education, marketing, account management and energy optimisation.
The post holder will be expected to do their job efficiently and contribute to the continuous improvement culture and values of Inspired PLC.
In return, the right candidate can look forward to a varied and dynamic role in rapidly evolving sector with plenty opportunity to develop skills in project management, business development, customer service and sustainability.
If you are interested in this role and would like to be considered, please apply below and our Talent Acquisition Consultant will be in touch.
Good Luck
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