Job Description
For over 60 years we've been the number one branded player in frozen potato market. When it comes to bringing the nation together at mealtimes with simple, delicious and great tasting food we're kind of a big deal!
You won't just find us in supermarkets though. As well as owning a household retail brand, our respected foodservice business works in close partnership with distributors, chefs and caterers across thousands of the country's pubs, restaurants, hospitals and schools.
We are passionate about potatoes.
But we're even more passionate about our People!
ABOUT THE ROLE:
It's the job of our HR Service Delivery Manager to manage the day-to-day experience and service levels of our HR shared service operation here in McCain Foods GB. Reporting into the Director of Employee Experience Centre (EEC), you will lead a team of HR Specialists across a network of five manufacturing plants, supporting and coaching them, and tracking their individual and team key performance indicators.
The success of our business is down to our people, so you'll also work closely with our GB HR Director, senior leadership teams and EEC in executing our 'Winning Culture' strategy and ensuring the HR specialists are aligned and passionate about the objectives behind it.
It's important you have a solid HR background, as this role is also responsible for fronting our shared services, overseeing general ER case management, onboarding and contracting, data analysis, and working with the Talent Acquisition Business Partner to ensure our recruitment processes and systems are running smoothly.
You would also provide input into the overall EEC strategy, policies, tools and programs as well as working collaboration with the wider Global shared services teams on continuous improvement initiatives to ensure services are effectively delivered.
It's a new role introduced to GB, so there's lots of opportunity to get your teeth stuck into it, coming up with new ideas and focusing on continuous improvement.
WHAT WE'RE LOOKING FOR…
As well as having having a love of chips, it's important you have experience of leading operational HR teams within a shared services environment.
You must also…
* Be a go-getter. Someone who has the ability to influence and drive change.
* Be well planned. With the ability to drive strategy through strong project management skills. There's lots of juggling of many different plates, so it's important the right person is able to work well under pressure but able to deliver lots of projects at once.
* Be a people person. Someone who can build strong relationships across lots of different business areas and teams. And someone who can energize teams.
* HR experience is essential. (And an HR degree or qualification is advantageous.).
* Have the working knowledge of HR systems (we use SAP, SuccessFactors and ServiceNow so experience of this would be beneficial!)
* And you must be digitally and data savvy. Someone who can interpret data.
WHAT'S IN IT FOR YOU?
Although we do encourage you to taste the goods you'll be pleased to know we don't pay you in chips. For working hard, you'll also get a great salary and some pretty good benefits including:
* A generous company car allowance
* Yearly business performance related bonus
* An excellent pension where we will pay double what you do, up to a maximum of 12% of your pay
* Flexible holidays - where you can buy & sell up to 5 days holiday per year
* Private medical insurance scheme
* Optional health cash plan
* Cycle to work scheme
* 'Chips In' Volunteering Day Off - to make a positive impact to the competitiveness, resilience, and long-term development of McCain communities across the globe
And of course, being part of a Global business there are great opportunities to shine/thrive should you wish to relocate in the future. We have an ambitious 5 year growth plan that presents development & progression opportunities for those who seek it out.
WHERE YOU'LL WORK…
Our Head Office is based in Scarborough, North Yorkshire.
We operate a Hybrid working approach, and your success will be measured by the objectives you deliver, and not where you're based. So although we don't dictate a certain number of days we'd like to see you in the office, we would like you to have a weekly presence
You won't just find us in supermarkets though. As well as owning a household retail brand, our respected foodservice business works in close partnership with distributors, chefs and caterers across thousands of the country's pubs, restaurants, hospitals and schools.
We are passionate about potatoes.
But we're even more passionate about our People!
ABOUT THE ROLE:
It's the job of our HR Service Delivery Manager to manage the day-to-day experience and service levels of our HR shared service operation here in McCain Foods GB. Reporting into the Director of Employee Experience Centre (EEC), you will lead a team of HR Specialists across a network of five manufacturing plants, supporting and coaching them, and tracking their individual and team key performance indicators.
The success of our business is down to our people, so you'll also work closely with our GB HR Director, senior leadership teams and EEC in executing our 'Winning Culture' strategy and ensuring the HR specialists are aligned and passionate about the objectives behind it.
It's important you have a solid HR background, as this role is also responsible for fronting our shared services, overseeing general ER case management, onboarding and contracting, data analysis, and working with the Talent Acquisition Business Partner to ensure our recruitment processes and systems are running smoothly.
You would also provide input into the overall EEC strategy, policies, tools and programs as well as working collaboration with the wider Global shared services teams on continuous improvement initiatives to ensure services are effectively delivered.
It's a new role introduced to GB, so there's lots of opportunity to get your teeth stuck into it, coming up with new ideas and focusing on continuous improvement.
WHAT WE'RE LOOKING FOR…
As well as having having a love of chips, it's important you have experience of leading operational HR teams within a shared services environment.
You must also…
* Be a go-getter. Someone who has the ability to influence and drive change.
* Be well planned. With the ability to drive strategy through strong project management skills. There's lots of juggling of many different plates, so it's important the right person is able to work well under pressure but able to deliver lots of projects at once.
* Be a people person. Someone who can build strong relationships across lots of different business areas and teams. And someone who can energize teams.
* HR experience is essential. (And an HR degree or qualification is advantageous.).
* Have the working knowledge of HR systems (we use SAP, SuccessFactors and ServiceNow so experience of this would be beneficial!)
* And you must be digitally and data savvy. Someone who can interpret data.
WHAT'S IN IT FOR YOU?
Although we do encourage you to taste the goods you'll be pleased to know we don't pay you in chips. For working hard, you'll also get a great salary and some pretty good benefits including:
* A generous company car allowance
* Yearly business performance related bonus
* An excellent pension where we will pay double what you do, up to a maximum of 12% of your pay
* Flexible holidays - where you can buy & sell up to 5 days holiday per year
* Private medical insurance scheme
* Optional health cash plan
* Cycle to work scheme
* 'Chips In' Volunteering Day Off - to make a positive impact to the competitiveness, resilience, and long-term development of McCain communities across the globe
And of course, being part of a Global business there are great opportunities to shine/thrive should you wish to relocate in the future. We have an ambitious 5 year growth plan that presents development & progression opportunities for those who seek it out.
WHERE YOU'LL WORK…
Our Head Office is based in Scarborough, North Yorkshire.
We operate a Hybrid working approach, and your success will be measured by the objectives you deliver, and not where you're based. So although we don't dictate a certain number of days we'd like to see you in the office, we would like you to have a weekly presence
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