Operations Assistant

  • Resource Solutions
  • Dec 01, 2021
Contractor Insurance

Job Description

  • Risk assess new binding authorities and ensure effective due diligence takes place in a timely manner.
  • Provide support to underwriters and guide them through the application process as may be necessary.
  • Sponsor new coverholder applications through Lloyds ensuring the required standards in relation to compliance and expectations are met and log amendments to existing coverholder applications as may be required.
  • Document and follow up on any subjectivities/ issues arising in a timely manner.
  • Issue reminders of forthcoming renewals.
  • Liaise with BDX, Claims, Complaints, Compliance and Credit risk team to ensure a smooth and accurate management of the financial and processing aspects of all facilities.
  • Ensure all due diligence information required at renewal is obtained and signed off prior to renewal or that a remediation plan has been documented. Challenge underwriters on any aspects of the renewal where there is concern and it is appropriate to do so.
  • Monitor the ongoing performance of Coverholders and binding authorities.
  • Produce reports for team and management meetings.
  • Ensure the Coverholder information held in our systems is accurate and kept up to date.
  • Escalate any issues or concerns arising to the manager.