Job Description
- To ensure that all claims are adjusted in accordance with the appropriate regulation
- To ensure that claims presented are handled promptly, efficiently and within agreed service levels.
- To appoint and monitor the use of claims service providers in accordance with the Group policy. In addition to supply input into the procurement of service provider networks, including feedback as to provider service quality.
- To actively manage providers and develop strategy for effective claim resolution.
- Liaise with brokers, co-insurers, reinsurers and Xchanging on claims related issues.
- Ensure that the claim records are accurate and up to date, in accordance with claims procedures.
- Work in conjunction with Claims Teams and representatives of the Underwriting teams to ensure effective communication is in place through all areas of the business.
- To ensure that all avenues for recovery or subrogation are investigated evaluated and pursued, as appropriate.
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